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0.0 - 5.0 years
2 - 4 Lacs
Pune
Work from Office
Job location: Pune To escalate the queries of the customer via Chat/Email and Voice Resolve the customer issue for international customers. To provide the best resolution to the customers. Maintain the better relationship with the customers. Meet the customers requirements and provide them satisfaction with the best resolution of their queries. Qualification: 12th and Above Good communication skill (Verbal & Written) Computer Knowledge Flexible (24/7) environment Pick-up and Drop facility available. Salary: 15k to 39k CTC Reach out for more information: HR Tarun - 7668851896
Posted 1 month ago
0.0 - 5.0 years
2 - 4 Lacs
Jaipur
Work from Office
Dear Aspirants, Launch your career with a leading multinational BPO company and make a meaningful impact in customer service. We are hiring Customer Service Representatives across Jaipur and Ahmedabad. Positions Available: Jaipur (Rajasthan) Role: Customer Service Representative (Chat/Email/Voice) Responsibilities: Assist international customers, resolve issues, and maintain strong customer relations. Qualifications: 12th pass and above, good communication skills, computer knowledge. Shifts: 24/7 availability Salary: 26,000 to 38,000 CTC Perks: 14 days hotel accommodation for outstation candidates, extra incentives. Ahmedabad (Gujarat) Role: International Customer Operation - Chat/Voice Process Qualifications: Graduate/12th Pass/10+3 Diploma, excellent written communication. Shifts: Rotational, including night shifts and weekends. Salary: 26,000 to 38,000 CTC General Perks and Benefits: 5 days working with rotational week off Performance-based incentives Health and personal insurance, gratuity, and provident fund Free night-shift cab and meal subsidies Growth and promotion opportunities Reach out for more information: Dheeraj 9638738800
Posted 1 month ago
0.0 - 5.0 years
2 - 4 Lacs
Gurugram
Work from Office
Dear Aspirants, Launch your career with a leading multinational BPO company and make a meaningful impact in customer service. We are hiring Customer Service Representatives across Jaipur and Ahmedabad. Positions Available: Jaipur (Rajasthan) Role: Customer Service Representative (Chat/Email/Voice) Responsibilities: Assist international customers, resolve issues, and maintain strong customer relations. Qualifications: 12th pass and above, good communication skills, computer knowledge. Shifts: 24/7 availability Salary: 26,000 to 38,000 CTC Perks: 14 days hotel accommodation for outstation candidates, extra incentives. Ahmedabad (Gujarat) Role: International Customer Operation - Chat/Voice Process Qualifications: Graduate/12th Pass/10+3 Diploma, excellent written communication. Shifts: Rotational, including night shifts and weekends. Salary: 26,000 to 38,000 CTC General Perks and Benefits: 5 days working with rotational week off Performance-based incentives Health and personal insurance, gratuity, and provident fund Free night-shift cab and meal subsidies Growth and promotion opportunities Reach out for more information: Dheeraj 9638738800
Posted 1 month ago
0.0 - 5.0 years
2 - 4 Lacs
Vadodara
Work from Office
Dear Aspirants, Launch your career with a leading multinational BPO company and make a meaningful impact in customer service. We are hiring Customer Service Representatives across Jaipur and Ahmedabad. Positions Available: Jaipur (Rajasthan) Role: Customer Service Representative (Chat/Email/Voice) Responsibilities: Assist international customers, resolve issues, and maintain strong customer relations. Qualifications: 12th pass and above, good communication skills, computer knowledge. Shifts: 24/7 availability Salary: 26,000 to 38,000 CTC Perks: 14 days hotel accommodation for outstation candidates, extra incentives. Ahmedabad (Gujarat) Role: International Customer Operation - Chat/Voice Process Qualifications: Graduate/12th Pass/10+3 Diploma, excellent written communication. Shifts: Rotational, including night shifts and weekends. Salary: 26,000 to 38,000 CTC General Perks and Benefits: 5 days working with rotational week off Performance-based incentives Health and personal insurance, gratuity, and provident fund Free night-shift cab and meal subsidies Growth and promotion opportunities Reach out for more information: Diganta 8238738800
Posted 1 month ago
0.0 - 5.0 years
2 - 4 Lacs
Gandhinagar
Work from Office
Dear Aspirants, Launch your career with a leading multinational BPO company and make a meaningful impact in customer service. We are hiring Customer Service Representatives across Jaipur and Ahmedabad. Positions Available: Jaipur (Rajasthan) Role: Customer Service Representative (Chat/Email/Voice) Responsibilities: Assist international customers, resolve issues, and maintain strong customer relations. Qualifications: 12th pass and above, good communication skills, computer knowledge. Shifts: 24/7 availability Salary: 26,000 to 38,000 CTC Perks: 14 days hotel accommodation for outstation candidates, extra incentives. Ahmedabad (Gujarat) Role: International Customer Operation - Chat/Voice Process Qualifications: Graduate/12th Pass/10+3 Diploma, excellent written communication. Shifts: Rotational, including night shifts and weekends. Salary: 26,000 to 38,000 CTC General Perks and Benefits: 5 days working with rotational week off Performance-based incentives Health and personal insurance, gratuity, and provident fund Free night-shift cab and meal subsidies Growth and promotion opportunities Reach out for more information: Diganta 8238738800
Posted 1 month ago
0.0 - 5.0 years
2 - 4 Lacs
Ahmedabad
Work from Office
Dear Aspirants, Launch your career with a leading multinational BPO company and make a meaningful impact in customer service. We are hiring Customer Service Representatives across Jaipur and Ahmedabad. Positions Available: Jaipur (Rajasthan) Role: Customer Service Representative (Chat/Email/Voice) Responsibilities: Assist international customers, resolve issues, and maintain strong customer relations. Qualifications: 12th pass and above, good communication skills, computer knowledge. Shifts: 24/7 availability Salary: 26,000 to 38,000 CTC Perks: 14 days hotel accommodation for outstation candidates, extra incentives. Ahmedabad (Gujarat) Role: International Customer Operation - Chat/Voice Process Qualifications: Graduate/12th Pass/10+3 Diploma, excellent written communication. Shifts: Rotational, including night shifts and weekends. Salary: 26,000 to 38,000 CTC General Perks and Benefits: 5 days working with rotational week off Performance-based incentives Health and personal insurance, gratuity, and provident fund Free night-shift cab and meal subsidies Growth and promotion opportunities Reach out for more information: Diganta 8238738800
Posted 1 month ago
0.0 - 5.0 years
2 - 4 Lacs
Pune
Work from Office
Job location: Pune To escalate the queries of the customer via Chat/Email and Voice Resolve the customer issue for international customers. To provide the best resolution to the customers. Maintain the better relationship with the customers. Meet the customers requirements and provide them satisfaction with the best resolution of their queries. Qualification: 12th and Above Good communication skill (Verbal & Written) Computer Knowledge Flexible (24/7) environment Pick-up and Drop facility available. Salary: 15k to 39k CTC Reach out for more information: HR Tarun - 7668851896
Posted 1 month ago
0.0 - 5.0 years
2 - 4 Lacs
Jaipur
Work from Office
Dear Aspirants, Launch your career with a leading multinational BPO company and make a meaningful impact in customer service. We are hiring Customer Service Representatives across Jaipur and Ahmedabad. Positions Available: Jaipur (Rajasthan) Role: Customer Service Representative (Chat/Email/Voice) Responsibilities: Assist international customers, resolve issues, and maintain strong customer relations. Qualifications: 12th pass and above, good communication skills, computer knowledge. Shifts: 24/7 availability Salary: 26,000 to 38,000 CTC Perks: 14 days hotel accommodation for outstation candidates, extra incentives. Ahmedabad (Gujarat) Role: International Customer Operation - Chat/Voice Process Qualifications: Graduate/12th Pass/10+3 Diploma, excellent written communication. Shifts: Rotational, including night shifts and weekends. Salary: 26,000 to 38,000 CTC General Perks and Benefits: 5 days working with rotational week off Performance-based incentives Health and personal insurance, gratuity, and provident fund Free night-shift cab and meal subsidies Growth and promotion opportunities Reach out for more information: Riya - 9549071327
Posted 1 month ago
0.0 - 5.0 years
2 - 4 Lacs
Gurugram
Work from Office
Dear Aspirants, Launch your career with a leading multinational BPO company and make a meaningful impact in customer service. We are hiring Customer Service Representatives across Jaipur and Ahmedabad. Positions Available: Jaipur (Rajasthan) Role: Customer Service Representative (Chat/Email/Voice) Responsibilities: Assist international customers, resolve issues, and maintain strong customer relations. Qualifications: 12th pass and above, good communication skills, computer knowledge. Shifts: 24/7 availability Salary: 26,000 to 38,000 CTC Perks: 14 days hotel accommodation for outstation candidates, extra incentives. Ahmedabad (Gujarat) Role: International Customer Operation - Chat/Voice Process Qualifications: Graduate/12th Pass/10+3 Diploma, excellent written communication. Shifts: Rotational, including night shifts and weekends. Salary: 26,000 to 38,000 CTC General Perks and Benefits: 5 days working with rotational week off Performance-based incentives Health and personal insurance, gratuity, and provident fund Free night-shift cab and meal subsidies Growth and promotion opportunities Reach out for more information: Riya - 9549071327
Posted 1 month ago
0.0 - 5.0 years
2 - 4 Lacs
Ahmedabad
Work from Office
Dear Aspirants, Launch your career with a leading multinational BPO company and make a meaningful impact in customer service. We are hiring Customer Service Representatives across Jaipur and Ahmedabad. Positions Available: Jaipur (Rajasthan) Role: Customer Service Representative (Chat/Email/Voice) Responsibilities: Assist international customers, resolve issues, and maintain strong customer relations. Qualifications: 12th pass and above, good communication skills, computer knowledge. Shifts: 24/7 availability Salary: 26,000 to 38,000 CTC Perks: 14 days hotel accommodation for outstation candidates, extra incentives. Ahmedabad (Gujarat) Role: International Customer Operation - Chat/Voice Process Qualifications: Graduate/12th Pass/10+3 Diploma, excellent written communication. Shifts: Rotational, including night shifts and weekends. Salary: 26,000 to 38,000 CTC General Perks and Benefits: 5 days working with rotational week off Performance-based incentives Health and personal insurance, gratuity, and provident fund Free night-shift cab and meal subsidies Growth and promotion opportunities Reach out for more information: Riya - 9549071327
Posted 1 month ago
0.0 - 5.0 years
2 - 4 Lacs
Pune
Work from Office
Job location: Pune To escalate the queries of the customer via Chat/Email and Voice Resolve the customer issue for international customers. To provide the best resolution to the customers. Maintain the better relationship with the customers. Meet the customers requirements and provide them satisfaction with the best resolution of their queries. Qualification: 12th and Above Good communication skill (Verbal & Written) Computer Knowledge Flexible (24/7) environment Pick-up and Drop facility available. Salary: 15k to 39k CTC Reach out for more information: HR Tarun - 7668851896
Posted 1 month ago
1.0 - 4.0 years
2 - 4 Lacs
Bengaluru
Work from Office
Greetings From Scorelabs Inc ! International Premium Chat Process Goo English Communication Contacting existing customers as well as prospective customers Obtaining customer information and other relevant data Required Candidate profile Minimum Graduation Medical insurance for self and dependent 5 days working 2 days rotational offs Permanent night shifts/ Rotational shifts Call Hr Meghana - 9573394839
Posted 1 month ago
3.0 - 6.0 years
2 - 5 Lacs
Hyderabad
Work from Office
Role: Support Specialist I - Onsite Shift: Night Shift (both way cab facility provided as per transport policy) Who We Are Looking For As a Support Specialist 1 - Chat & Email, youll be on the question-and-answer front lines, using your expert knowledge of our software to ensure our customers use Webpt's product offerings to their full potential. That means learning Webpt products inside and outand communicating your expertise in ways that cater to a variety of different learning styles. At Webpt, we like to hire the most talented team members, then give them the tools to do their jobs. What Youll Be Doing As A Part of Our Team Serve as the primary point of contact for all Members Provide exceptional customer service and maintain a CSAT score of 90 or above Answer inbound live chats and email as primary responsibility Respond to a variety of technical and non-technical inquiries as quickly and accurately as possible Stay in communication with each Member until you’ve resolved their issue while documenting the progress of the issue throughout Escalate issues to the next level of Support when appropriate Monitor and track support cases within Salesforce, Webpt’s help desk and customer relationship management (CRM) system Maintain key performance goals such as response time, resolution rate, and quality assurance Provide feedback on, utilize, and contribute to the knowledgebase to facilitate quicker issue resolution Organize and prioritize caseload to meet SLAs and identify tickets in need of escalation Adhere to all confidentiality and compliance regulations, including HIPAA Reliable and punctual in reporting for work and taking designated breaks What You Should Have to Qualify Two years of experience in a fast-paced help center or customer service environment or combination of degree and experience Technical aptitude and proven ability to use web browser, web applications, and other forms of technology Critical thinking skills; this job requires the ability to troubleshoot a variety of issues Communicate effectively through written text Be passionate about quality customer service Exude confidence Ability to navigate multiple web applications simultaneously, and be proficient with online meeting software and web conferencing tools Be able to take chats and respond to cases with a sense of urgency and high level of accuracy Be organized, ahead of schedule, communicative, and accountable Be solution driven for positive outcomes Ideally, You Would Also Have These Experience working is a SaaS environment or with a similar EMR platform Five years Customer Service experience Medical admin or billing experience Help desk, troubleshooting, or call center experience Culture is at our Core Service: Create Raving Fans Accountability: Follow Up; Own Up Attitude: Possess True Grit Personality: Be Minty Work Ethic: Be Rock Solid Community Outreach: Give Back Health and Wellness: Live Better Resource Efficiency: Do Ms With Menos About Us Here, we work hard—but we have lots of fun doing it. We believe in equal opportunity for all, autonomy, trailblazing, and always doing right by our Members. Most importantly, though, we believe in empowering rehab therapy professionals to achieve greatness in practice. So, if you’re a can-do kinda person who loves to help Members win and enjoys working from just about anywhere—then you’ll fit right in. We’ve got big plans, but we can’t achieve them without you. Join us, and let’s achieve greatness.
Posted 1 month ago
1.0 - 5.0 years
4 - 4 Lacs
Hyderabad
Work from Office
Job description We Are Hiring for International voice Profile -: Associate / Senior Associate (Customer Support) Languages req: Excellent English communication Requirement -: Good Communication Skills Exp-: 1- 5 yrs in int voice Shifts: Rotational Location : Bangalore, Hyderabad Responsibilities and Duties: The primary responsibilities of a Customer Service specialist would be: Handling escalations and complex queries. Manage large amounts of incoming and outgoing calls / Emails/ Chats Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints. Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Key skills required: Proven customer support experience or experience as a client service representative Excellent communications skills Ability to listen and active problem solving skills Good interpersonal skills Ability to handle pressure Ability to multi-task, prioritize, and manage time effectively Job Type: Full-time Qualification :Higher Secondary(12th Pass) / Any graduates (Note: All the rounds are Held through telephonic) Email : careers@glympsehr.com NOTE: - Please call or whatsapp Manya @ 9606521172 / 9606553812 / 9606523804 and schedule your telephonic interviews !! !!!Thanks & Regards HR TEAM!!!
Posted 1 month ago
0.0 - 5.0 years
0 - 2 Lacs
New Delhi, Faridabad, Gurugram
Work from Office
Min. 6 months of experience Grad/ U-Grad both Grad Freshers can also apply Salary: Freshers: 19k Experienced: 25,500 5 days working 24* 7 Shifts Location: Gurgaon 1 side cab& 1 side shuttle Contact: 8527984611 [Diya Sharma]
Posted 1 month ago
0.0 - 2.0 years
2 - 3 Lacs
Mohali, Chandigarh, Panchkula
Work from Office
International Call Center / Domestic Hiring for Chandigarh working In Shift Chat Support also 20K to 29K Fresher/Exp Can Apply Voice / Chat Process WhatsApp CV: 7696517846 Register For Call Back https://callcenterjobs.anejabusinessgroup.com/ Required Candidate profile Chat Support Executives International bpo Fresher For Chandigarh English Must Rotational Shift 24*7 WhatsApp 7696517846 Register For Call Back https://callcenterjobs.anejabusinessgroup.com/ Perks and benefits https://callcenterjobs.anejabusinessgroup.com/
Posted 1 month ago
0.0 - 5.0 years
2 - 4 Lacs
Kolkata, Ahmedabad, Vadodara
Work from Office
Customer Service Non-Voice Process For E-commerce We are having an opening in MNC You have to relocate to Ahmedabad Must have good communication in English 5 Days working Salary 25K to 35K Regards Prashant 9016149123 Call me to get a quick response
Posted 1 month ago
1.0 - 5.0 years
2 - 5 Lacs
Hyderabad, Chennai
Work from Office
We have vacancy for International Chat support. Excellent communication required Chennai, Hyderabad & pune location. Work from office. 2 days rotational off. Both way cab provided. Minimum 1 yr of experience with excellent communcation is required. Excellent written and verbal communication is required. Sal max 5.5 lpa Graduation mandatory. Pls call Kishore 9176149292 for more info Immediate joining is required Thanks, kishore 9176149292
Posted 1 month ago
2.0 - 4.0 years
2 - 5 Lacs
Pune
Work from Office
We are looking for a Customer Support Specialist to assist our customers. Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. To be successful in this role, you should be an excellent communicator. Ultimately, you will help establish our reputation as a company that offers excellent customer support during and after-sales. Responsibilities Respond to customer queries in a timely and accurate way, via phone, email or chat Update our internal databases with information about issues and useful discussions with customers Monitor customer complaints on social media and reach out to provide assistance Follow up with customers to ensure their issues are resolved Gather customer feedback and share with our Product, Sales and Marketing teams Assist in training junior Customer Support Representatives Requirements and skills Experience as a Customer Support Specialist or similar CS role Familiarity with our industry is a plus Experience using help desk software and remote support tools Understanding of how CRM systems work Excellent communication and problem-solving skills Multi-tasking abilities Patience when handling tough cases Job Type: Full-time Benefits: Health insurance Provident Fund Schedule: Day shift Monday to Friday Supplemental pay types: Yearly bonus Ability to commute/relocate: Baner, Pune, Maharashtra: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Preferred) Experience: total work: 1 year (Preferred) Customer service: 1 year (Preferred) Language: English (Required)
Posted 1 month ago
0.0 - 5.0 years
3 - 5 Lacs
Bengaluru
Work from Office
**"Hiring Now! Call Center Jobs in Bangalore with JobShop!** - Apply with us to unlock the best BPO jobs across multiple companies in Bangalore. Immediate hiring for voice and non-voice roles. - Freshers can start their career here; experienced candidates can advance theirs. Job Details: Process: - International Voice Process Work Location: Manyata Tech Park, Bangalore Work Mode: Work from Office Work Schedule: 5 Days Working | 2 Rotational Days Off Shift Timings: Night Shift Transport Facility: 1-Way Cab Provided Salary & Compensation: Freshers: Up to 3.5 LPA Experienced: Up to 5 LPA (Based on experience and skill set) Additional Benefits: Competitive salary, incentives, and growth opportunities Candidate Requirements: Education: Open to Graduates & Undergraduates Experience: Freshers are welcome to apply! Candidates with prior experience in an International Voice Process, Customer Support, or Sales will have an advantage. Skills: Excellent verbal communication skills in English Strong problem-solving and customer-handling abilities Work Flexibility: Comfortable working in rotational shifts (Night Shifts included) This is a fantastic opportunity to work with a global company, gain international exposure, and enhance your customer support skills! For More Details: Call HR Neha-797518240 or 9964080000 or visit jobshop.ai to explore other open positions with us
Posted 1 month ago
1.0 - 5.0 years
2 - 4 Lacs
New Delhi, Gurugram, Delhi / NCR
Work from Office
Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support. Key Highlights: 1: Graduate/UG with min 1 year experience in International BPO 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 1 month ago
1.0 - 5.0 years
3 - 4 Lacs
Noida, New Delhi, Gurugram
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Day Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 1 month ago
1.0 - 5.0 years
3 - 4 Lacs
Noida, New Delhi, Gurugram
Work from Office
Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year experience in International BPO 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Mahima @ 7523848937 , Ritika @ 8299619074, Qizra @ 90108 97647, Gaurika @ 93361 16522, Qasim @ 8056419536, Shadia @ 7898822545 @ Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 1 month ago
0.0 - 5.0 years
1 - 6 Lacs
Gurugram
Work from Office
HBR is hiring for Email Support Role (Non Voice) CTC - 20K - 50K Per Month + Benefits Job Location- Gurgaon Walk In Address- Human Before Resource Private Limited. Block F-1 Sector 3 Unit 402 4th Floor Lift 2 Landmark- Beside HCL Technologies (Sector 16 Noida Metro Ranjnigandha Gate) Noida -201301 Call & Whatsapp:- 9147047908 / 7290845078 / 8882138273 Time 10:30 AM to 3:30 PM Please carry two copies of resume & 1 ID. Contact Person - Abhishek & Majida Perks & Benefits- 5 days working - 2 days off - Rotational offs. 24*7 Shifts Cabs (Graduate/post Graduate- Fresher) (BTech/MTech Candidates are not eligible for this process) Requirements- Good fluency of the English language, both written and spoken Driven to deliver an excellent customer experience through resolutions and adherence to response times Strong E-Mail Writing Skills with focus on Customer Service Solving Customer Queries Via E-Mail chat Job Description - You will use deductive reasoning to make sound business decisions. You will follow best practices and work cross-functionally with multiple teams to complete the above tasks and other daily job functions. You will multi-task in between tools in maintaining client databases, validating order information and verifying payment terms with high attention to detail and sense of urgency Call & Whatsapp:- 9147047908 / 7290845078 / 8882138273
Posted 1 month ago
1.0 - 5.0 years
0 - 3 Lacs
Hyderabad
Work from Office
Greetings from IntouchCX! IntouchCX, formerly known as 24-7 Intouch, is a global contact center outsourcer with over 25 years of experience. We provide innovative, value-driven customer service solutions across various industries, including Retail & Digital Commerce, Consumer Tech, Entertainment, Gaming & Media, Travel & Transportation, Health & Wellness, Financial Services & Fintech, and more. Our focus is on creating dynamic environments for our team members and leveraging advanced technology to enhance customer experiences. If you want to learn more about our story, you can visit our story page [here](https://www.intouchcx.com/differentiators/our-story). Job Summary: We are hiring experienced professionals for our International Chat Process Customer Support team. This is an excellent opportunity for individuals with at least 6 months of experience in a chat-based customer support role. Candidates must be ready for immediate joining and comfortable working in a dynamic, international work environment. Job Opportunity: International Chat Support Executive Key Benefits: Provident Fund (PF) & ESI / Health Insurance 2-Way Transportation (Pick-up & Drop) Performance-Based Incentive Plans 5 Working Days with 2 Weekly Offs Key Responsibilities: Respond to customer queries via live chat in a professional and timely manner Provide accurate information regarding products and services Efficiently resolve complaints and escalate complex issues as needed Manage up to 2 chats simultaneously Achieve individual KPIs, including response time, resolution rate, and customer satisfaction Requirements: Minimum 6 months of experience in international chat-based customer support Excellent written communication skills in English Strong interpersonal and problem-solving abilities Ability to multitask and handle multiple chats effectively Willingness to work in rotational shifts (including night shifts) Typing speed of 3035 WPM with at least 80% accuracy Familiarity with CRM/chat tools is an advantage Preferred Candidates: Immediate joiners Experience with US, UK, or Australian customers Comfortable in a high-performance, target-driven work environment Mention on Resume HR Vishnu Contact HR Vishnu: Call: 8309338296 WhatsApp: 8309338296 Email: vishnu.athmakuru@intouchcx.com Role: Chat Support Industry Type: BPM / BPO Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Non Voice Education UG: Graduation Not Required
Posted 1 month ago
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