1012 Web Chat Jobs - Page 22

Hiring: Email Process Customer Support (BPO) Location: Bangalore (Work from Office) CTC: Up to 3.24 LPA + Incentives Shift: Day shifts Working Days: 6 days working | 1 day rotational off Notice Period: Immediate Joiners Only About the Role We are hiring Customer Support Executives (Email Process) to handle inbound customer queries and provide excellent service for a reputed BPO. Eligibility : Experience: Minimum 2 Years in Voice/Chat/Email Support (International or Domestic Customer Support) Qualification: Graduate / Undergraduate Communication: Must have excellent communication skills and written skills (English) Key Skills: Customer Handling / Customer Support Inbound Email Management CSAT (Customer Satisfaction) AHT (Average Handling Time) BPO Metrics (SLA, FCR, Quality) Apply now and join a leading BPO for a rewarding career in customer support!

JOB TITLE: Chat Service Representative - Work from Office @ Ahmedabad Site- CTC: 30,000 to 40,000 (based on experience and last drawn salary) Job Responsibilities: Respond to customer inquiries via chat and email Weekly Off: Two rotational days Required Candidate profile Should be ready to move to Ahmedabad Must Have Excellent Command On Spoken English and Written Flexible to work in rotational shifts Perks and benefits House Allow +Food Allow + Transportation Allow

Hiring for Chat Process for freshers for Gurgaon Grad/BTECH/UG 24*7 Shift 5 days Salary Fresher (15k-20k)(27k-38k) inhand+Incentives+ transport +PF Excellent written skills required Location-GURGAON CABS AVAILABLE CALL Or Whtsapp Yamini-89202 85304 Required Candidate profile Hiring for International Non Voice Processes in Multiple MNC's,freshers and experienced can apply

Hiring for International BPO in Gurugram loaction Process:- E commerce Shifts :- Rotational CTC: 2.65 LPA upto 4.2 LPA as per experience 05 days working cab facility Call or whatsapp CV now to schedule interview HR 79827 39499 Required Candidate profile The ideal candidate will possess a combination of excellent communication skills, empathy, problem-solving abilities, and a genuine passion for providing exceptional service.

- Solving customer queries over the email and chat. - Solving telecom customer queries. - Language skillset: Hindi or Malayalam or Kannada or Tamil with Good English communication skills - Immediate joining HR Connect - Kavitha- 75488 27248 Required Candidate profile Designation: Business Associate Caller Back office – Wcom Email chat) 70% Email chat and 30% Voice Qualification - Any Graduate Shift Timings: Rotational shift / Rotational week off Work from office

We are hiring for Top MNC company Walkin inteview must have Good communication skills, Must be ok with Night shifts, customer service process night drop faiclity available Salary up to 35000 Bushra 7666450996 Sam 8828571104

We are looking for Freshers to work for chat process Freshers and Experience both can apply Easy selection, Walk-in Interview, non voice chat support hiring Night Shift No sales, No Target, Salary up to 35000 Umair 9892872209 Sam 8828571104

International Chat Process Experience = 6 months to 2 year in same required Salary =3.5LPA to 5 LPA Location = Pune & Noida Share cv on = 6367194878 / 9588974560

Job Title : Service Advisor Reports to : Team Manager Day-to-day basis responsibilities: Maintain the highest standards of customer service, for both inbound and outbound calls across all markets / functions in order to ensure customer confidence, satisfaction and loyalty. Provide first call resolution for Executive club members, Premium Customers, Preferred Partners by carrying out the role of a technical expert within the team to resolve any queries or issues Responsible to undertake all back office related activities, which includes handling queues, reissues, handling advanced fares and ticketing etc. To provide support during business contingency which may arise including mass disruptions. Responsible for checking and authorizing Automated Ticket Sales reports including reconciliation and related documentation. Ensure audit compliance. To deliver departmental and/or team targets to attain customer service and revenue. To play a leading role in an ongoing programme of process and quality improvement through the implementation of new technology and new working method. To maintain data protection and confidentiality for both staff and customers. Responsible for self-development to ensure own technical and product knowledge is kept up-to-date. Undertake any contact centre related jobs entrusted from time to time. Eligibility: Travel industry/call centre experience preferred Excellent communication skills both oral and written. Strong conflict/objection handling skills Customer Service background preferred Flexible with shift working environment

Job Summary: As a Customer Service Representative in a BPO setting, you will be responsible for handling customer inquiries, resolving issues, and providing outstanding service. This role involves communicating with customers through various channels, including phone, email, and chat, ensuring customer satisfaction and loyalty. Key Responsibilities: Customer Interaction Problem Resolution Record Keeping Education: Graduate/ Under Graduate Can Apply Experience: Experience in a BPO environment is highly desirable. Skills: Excellent communication skills, both verbal and written. Strong phone contact handling skills and active listening. Ability to multi-task, prioritize, and manage time effectively. Proficiency in using customer service software,databases, and tools. Customer orientation and ability to adapt/respond to different types of characters. To apply, call Mr Prince at 9599818162

International Telecom 100% Chat Process Salary : Upto 5 LPA Cabs : Both Side Shifts : US Night Week Off : Rotational Working Days : 5 Minimum Experience : 1 Year Is Mandatory For more queries Call or whatsapp HR Sarabjeet@8882003944 Required Candidate profile PLEASE NOTE : Candidates Will Not Be Entertained From The Background Of Email, Backend, Domestic. Any Undergraduate With 1 year Exp Can Apply More queries Call or whatsapp HR Sarabjeet@8882003944

Hiring for Customer Service (telecom) 5 days working 2 rotational off need undergrad/grad plus 1 years exp in top International bpo(chat process) need good communication skill locational Gurugram us shift salary up to 38k Amit gandhi 9910877518

Job description We Are Hiring for International voice / Chat Profile -: Associate / Senior Associate (Customer Support) Languages req: Excellent English communication Requirement -: Good Communication Skills Exp-: 1- 5 yrs in int voice / chat / email support Shifts: Rotational Location : pune Responsibilities and Duties: The primary responsibilities of a Customer Service specialist would be: Handling escalations and complex queries. Manage large amounts of incoming and outgoing calls / Emails/ Chats Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints. Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Key skills required: Proven customer support experience or experience as a client service representative Excellent communications skills Ability to listen and active problem solving skills Good interpersonal skills Ability to handle pressure Ability to multi-task, prioritize, and manage time effectively Job Type: Full-time Qualification :Higher Secondary(12th Pass) / Any graduates (Note: All the rounds are Held through telephonic) Email : careers@glympsehr.com NOTE: - Please call or whatsapp Manya @6364808230 / 6364822002 and schedule your telephonic interviews !! !!!Thanks & Regards HR TEAM!!!

Role & responsibilities We are hiring for Multiple processes # Chat process We are hiring for a 100% non voice process. Responsible for solving customers queries over the chat related to telecom products and services. # Blended Process Opening for a Blended process. Responsible for solving queries of the customers related to various digital marketing plans over the chat and calls. We are also hiring for a financial blended customer service process also. # Voice Process Hiring for a complete voice process. Responsible for solving customers queries over the calls related to telecom products and services and after resolving customer query candidate needs to do upselling also related to upgradation of plans. # Travel Process Responsible for solving queries of the customers and helping them for various hotel bookings. # Banking Process Responsible for solving banking products and services related queries of the customers over the calls. Preferred candidate profile Undergraduates/ Graduates/B.E./Btech with 1 year of international customer service experience can apply. Candidate should be proficient with written and spoken english. Candidate should be comfortable working in 24*7 shifts. Perks and benefits Salary up to 41k in hand. Excellent incentives. Good career growth. 5 days working. Cab facility and lot more benefits. Top Most brand name. To apply and for any queries whats app or call @ Shruti- 7992282636 OR Vipul - 8447541241

Hiring for Below Role Phone Banking Officer Customer relationship manager Service Assurance manager Escalations manager Complaints Manager Virtual Relationship manager Personal Banker on Call Call 9082104424 Sanika hyflyhr9@gmail.com www.hyfly.in Required Candidate profile No Field Job Need to work in bank's Own contact center and solve queries over phone knowledge of Banking process / credit cards / insurance / Mutual Funds will be added advantage www.hyfly.in Perks and benefits Bank Payroll Bonus Many more

Need min 1 year international chat experience typing speed req: 35wpm, 95% accuracy Both side cabs Loc: Gurugram Salary upto 38k in hand (5lpa ctc) Rotational shifts 5 days working Contact and ping me on 8920254429 deepanshi.imaginators@gmail.com Required Candidate profile Need excellent communication skills

Job description Openings_ Assistant Manager Operations_ Non voice _Chennai Minimum 2- years of experience as an Assistant Manager Non-Voice (email & Chat) Experience is mandatory. BPO voice program from premium contact centers is required. Should have experience in managing team performance. Telecom experience would be added advantage Effective monitoring of champions and providing instant feedback on productivity issues wherever required. Complete administrative functions such as maintaining attendance, addressing disciplinary issues etc. Graduates from any stream Should be willing to work in 24*7 rotational shifts 5 days working, Rotational Week Off Location: Chennai Interested can share resume on: - NandhiniA1@hexaware.com or 7358342513

Job description Openings_ Assistant Manager Operations_ Non voice _Chennai Minimum 2- years of experience as an Assistant Manager Non-Voice (email & Chat) Experience is mandatory. BPO voice program from premium contact centers is required. Should have experience in managing team performance. Telecom experience would be added advantage Effective monitoring of champions and providing instant feedback on productivity issues wherever required. Complete administrative functions such as maintaining attendance, addressing disciplinary issues etc. Graduates from any stream Should be willing to work in 24*7 rotational shifts 5 days working, Rotational Week Off Location: Chennai Interested can share resume on: - NandhiniA1@hexaware.com or 7358342513

Immediate openings for Quality Analyst _Non-Voice _Chennai Job description: Providing active feedback to agents through Call/ID & generating audit trends as defined or as per critical needs without compromising total target audits in 80% of available time Implementing Quality Monitoring Standards & Monitoring ID movements/follow-ups taking corrective measures towards improvement Participate in huddle sessions, share inputs with Team members related to error trends, process updates and technical issues. Working in close tandem with Assistant Managers and SMEs on the process for an excellent team and process performance. Quality Analysts contact all the dissatisfied customers and provide a detailed analysis to improve customer experience. Required to provide detailed analysis for escalations, product and process changes/launches. Coordinate for calibration sessions and adherence towards enhancing calibrated process performance. Should have been a Quality analyst for at least two years in a Telecom Process. Experience from BPO industry with Telecom customer service background. Should have experience in auditing the email & chat would be an added advantage Criteria Graduation from any stream is mandatory Should have at least 2 years of experience as a quality analyst preferably from Telecom customer service background and preferred email & chat background Experience on feedback and coaching techniques, ensuring improvement of the process through Quality tools on Lean, Kaizen and Six Sigma. Note : Interested candidates reach out to below : Nandhini A - 7358342513, NandhiniA1@hexaware.com

SUMMARY Exciting Opportunity for Non-Technical Graduate Freshers in a leading MNC @Mumbai-Airoli location Job Description: Utilize knowledge in analytics and technology to enhance operational efficiency for NON VOICE processes in an MNC. Implement operational improvements for team members. Job Role: Provide email and chat support to the company's clients. Manage backend data for customers and upkeep reports. Ensure satisfactory resolution of customer inquiries. Address customer complaints and escalate them to a supervisor when necessary. Requirements Requirements: Excellent verbal and written communication skills are mandatory. Non-technical graduates from 2023 & 2024 Pass-out only. Diploma and Technical (BE, BTECH, BSC, BCA) graduates are not eligible to apply. Basic or good knowledge of MS Office (Excel, Word, and PowerPoint) is required. Willingness to work night shifts (US shift timings). All mark sheets until the last semester of graduation without any backlog/arrears, Aadhar card, and PAN card are required. Note: Candidates should reside within 30 km from Airoli. Shift Timing: 5:30 pm to 3:00 am, with 2 rotational weeks off. Benefits Salary Offered : Freshers - 19650 CTC per month PF ESI BOTH WAY CAB WORK FROM OFFICE

Job description We Are Hiring for International voice Profile -: Associate / Senior Associate (Customer Support) Languages req: Excellent English communication Requirement -: Good Communication Skills Exp-: 1- 5 yrs in int voice Shifts: Rotational Location : VIZAG Responsibilities and Duties: The primary responsibilities of a Customer Service specialist would be: Handling escalations and complex queries. Manage large amounts of incoming and outgoing calls / Emails/ Chats Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints. Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Key skills required: Proven customer support experience or experience as a client service representative Excellent communications skills Ability to listen and active problem solving skills Good interpersonal skills Ability to handle pressure Ability to multi-task, prioritize, and manage time effectively Job Type: Full-time Qualification :Higher Secondary(12th Pass) / Any graduates (Note: All the rounds are Held through telephonic) Email : careers@glympsehr.com NOTE: - Please call or whatsapp Manya @9606553811 / 6364822002 and schedule your telephonic interviews !! !!!Thanks & Regards HR TEAM!!!

Customer Service Non-Voice Process For E-commerce We are having an opening in MNC You have to relocate to Ahmedabad Must have good communication in English 5 Days working Salary 19K to 35K Regards Prashant 9016149123 Call me to get a quick response

Non Voice Back office Process for BPO In Vizag 12th Pass With English Fresher: 270000 Exp 1 (7months to 23months): 350000 Exp 2 (24months and above): 410000 WhatsApp CV 9988767373 Register for call Back www.callcenterjobs.anejabusinessgroup.com Required Candidate profile 12th Pass and Above With Good English Skills Non Voice , Back office Email and Chat Process for Vizag MNC BPO Domestic bpo WhatsApp CV 9988767373 Register www.callcenterjobs.anejabusinessgroup.com Perks and benefits 2.70 CTC to 4.10 CTC for Non Voice Bpo At Vizag

Customer Service Non-Voice Process For E-commerce We are having an opening in MNC You have to relocate to Ahmedabad Must have good communication in English 5 Days working Salary 25K to 35K Regards Minakshi 7046603747 Call me to get a quick response

Handle international customers via voice/chat UG/BTech freshers welcome Salary: 15k–35k in-hand 24x7 Shifts | 5 Days Work | Roster Offs | Gurgaon Madhav - 9810352032 Perks and benefits Travel Allowance upto 4k Variables upto 2.5k