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1.0 - 6.0 years

3 - 4 Lacs

Noida, New Delhi, Gurugram

Work from Office

Graduate Min 6 months in international chat process Good communication skills Good typing speed Both way cab Salary Range Upto-5 LPA Location-Noida/GGN 24/7 shifts *Immediate Joiners* Interested candidates can Call@9220771924 Akanksha

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1.0 - 3.0 years

3 - 4 Lacs

Ahmedabad

Remote

About Genea: As leaders in property technology, Genea provides cloud-based physical security, submeter billing and on-demand HVAC solutions to over 1 million users across 39 countries. But Genea is more than just a workplace. Were a mission-driven team that collaborates, innovates, and engineers the proptech solutions of tomorrow to solve the challenges of today. We pride ourselves on fostering an environment of teamwork, transparency and authenticity, where you can be yourself. But don’t take our word for it. Genea has been recognized as a Top Workplace in 2021-2023, with a rating of 4.5 out of 5 stars on Glassdoor. Our team members love our competitive benefits, including 401k matching, PTO, 100% paid parental leave, remote work options, and development/training opportunities. Job Overview: The Customer Service Specialist I is responsible for the management of all level 1 support calls (as applicable), emails, tickets, and chats by resolving customer issues, documenting them in the company CRM, and taking the appropriate follow up steps with the customer’s Account Manager. This individual is also responsible for answering general office phones (as applicable), completing data entry as needed or required, quality assurance, and building professional relationships with customers/properties. They will interact directly with customers via phone (as applicable), email, and chat to ensure 100% satisfaction with the product and service. Additionally, they will take on level II support tasks where applicable. These tasks include, but are not limited to, monthly billing tasks, accounting file reviews/adjustments/uploads, and other billing related tasks. Regular Shift Schedule: 8-hour shift, 5 days per week, Monday – Friday (2-3hours- Overlap of US working hours is needed) Duties and Responsibilities: Manage all incoming support inquiries that come in via email, ticketing system, and chat Gather and enter all pertinent information on unresolved issues into CRM, and pass customer/information/case to the Account Manager Manage challenging customer service situations while maintaining a positive, empathetic, and consultative approach towards the customer Demonstrate sound judgment in decision making, and appropriately follow established guidelines and procedures Deliver an exceptional customer experience to customers and provide guidance regarding Genea services Ensure that all interactions encourage customer satisfaction, effectiveness, proficiency, and quality Act with confidence by answering and/or finding answers to customer questions and finding solutions to customer issues Provide data entry as required during the implementation process or for general account maintenance Take on billing-related tasks as assigned Work closely with Account Managers on account transitions and updates Document all billing-related updates in appropriate databases Utilize CRM technology to log all customer interactions and database updates Answer general office phones Exceed key performance indicators measuring personal productivity, quality, and service level Provide support to the Customer Success team as needed in their daily duties Qualifications: Associate’s degree preferred 1-3 years of related experience preferred Knowledge of customer service principles and practices and a desire to help people Proficiency in Adobe Acrobat, MS Word, Excel, MS Outlook Ability to analyze and solve problems Ability to multi-task Comfortable in a high-growth, rapid-paced tech company environment Self-starter, ability to work with minimal supervision and in a remote environment (when necessary) Working knowledge of customer billing processes, and willingness to learn Exceptional verbal and written communication skills and strong interpersonal abilities Strong attention to detail Working knowledge of Genea-specific technology and tools, a plus

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0.0 - 5.0 years

3 - 5 Lacs

Bengaluru

Work from Office

**"Exciting Call Center Opportunities!** - Apply once, get access to multiple job openings under one roof. - JobShop offers the best BPO jobs in Bangalore with immediate openings, competitive pay, and growth potential. Start your journey today! Call Us On 9964080000 or 9380964680 or visit jobshop.ai to explore other open positions with us Process Type: Voice (Inbound/Outbound) Chat Support Technical / Customer Support Call Us On 9964080000 or 9380964680 or visit jobshop.ai to explore other open positions with us Open Roles: Customer Support Executive (Voice & Non-Voice) Technical Support Associate International Call Center Executive Email / Chat Support Telecaller (Domestic BPO) - English & Hindi Call Us On 9964080000 or 9380964680 or visit jobshop.ai to explore other open positions with us Eligibility: Qualification: 10th / 12th / Diploma / Any Graduate Experience: Freshers & Experienced candidates welcome Languages: English / Hindi / Regional languages (for domestic) Shifts: Rotational / Day / Night shifts (depending on process) Salary: Domestic BPO: 15,000 35,000/month + Incentives International BPO: 25,000 45,000/month + Incentives Incentives + PF + ESI + Performance Bonuses Call Us On 9964080000 or 9380964680 or visit jobshop.ai to explore other open positions with us Perks: Immediate Joining 5/6 Days Working Cab Facility for night shifts Growth Opportunities with Top MNCs Call Us On 9964080000 or 9380964680 or visit jobshop.ai to explore other open positions with us Apart from these positions we have 200+ open positions which you can view by visiting our website jobshop.ai Daily Walkin Drives, book your slots today #CallCenter #BPO #CustomerService #Customercare #TechSupport #NonVoice #jobsinbengaluru

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1.0 - 4.0 years

2 - 4 Lacs

Pune

Work from Office

We are looking for highly skilled and efficient Chat Process Executives to join our customer support team. This role demands swift and accurate resolution of customer queries For More Info:- 7744984200 nikitangenesis@gmail.com

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1.0 - 6.0 years

1 - 3 Lacs

Gurgaon/Gurugram

Work from Office

Hiring For Telecom Chat Process Grad Fresher 20K U/G & BE/ Btech 6 Months exp with International BpO Must 20K & UG /BE/Btech/ Grad with 1 year Exp Customer Service Any Domain 24K 5 Day Call-Dipankar@9650094552 Email@ jobsatsmartsource@gmail.com

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1.0 - 5.0 years

3 - 5 Lacs

Noida, New Delhi, Gurugram

Work from Office

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Day Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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0.0 - 5.0 years

2 - 4 Lacs

Mohali, Chandigarh, Panchkula

Work from Office

Bulk hiring on for international & domestic BPO for technical support process must have excellent communication skills, good knowledge of computer. sitting profile, No sales only service min 12th required, fresher eligible Ms.Radhika 8146 555 305 Required Candidate profile candidate must be 12th at least, must have excellent communication skills male female both required, rotational shift system.. Call Ms.Smriti 62844 36018 Mr.Sumit sharma 87082 00679

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0.0 - 5.0 years

1 - 4 Lacs

Pune, Mumbai (All Areas)

Work from Office

We are looking for Freshers to work for chat process Freshers and Experience both can apply Easy selection, Walk-in Interview, non voice chat support hiring Night Shift No sales, No Target, Salary up to 35000 rehman 7208698865

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0.0 - 5.0 years

0 - 3 Lacs

Ahmedabad

Work from Office

Respond to customer queries via email/chat, resolve issues with empathy and professionalism, make outbound calls when needed, and support a better client, customer, and employee experience. Required Candidate profile Graduation Not Required. Freshers are welcome to apply. Strong written communication skills, including grammar and spelling. Flexibility to work in a 24/7 environment.

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0.0 - 5.0 years

2 - 3 Lacs

Noida, Gurugram

Work from Office

Need candidates with good Written and Verbal skills Location- Noida and Gurugram Salary -21k to 30k CTC + incentives Should be well versed with using computers and have decent typing speed. Cabs are provided, subject to hiring zones as per company Required Candidate profile Graduate freshers and Undergrads with minimum 6 months of documented experience can apply 5 days working with rotational week offs & shifts To Apply call Sagar@ 8826979140 / Harsh @ 9289148125/

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1.0 - 6.0 years

3 - 4 Lacs

Kolkata, Howrah

Work from Office

UK Telecom Captive Unit hiring for International Chat Process. We are hiring Any Graduate/ Undergraduate with 12 months of Int. Chat experience. Candidate must be comfortable with WORK FROM OFFICE. *Must BE* The candidate must have excellent verbal and written communication skills. The candidate must be staying or ready to relocate to Delhi/NCR. As it is WORK FROM OFFICE. The candidate must be comfortable with 24/7 profile Roles and Responsibilities The candidate would be taking care of UK customers via Chat primarily. Desired Candidate Profile Any Graduate/ UG/BTech+ 12 Months Int. Chat exp. Undergraduate+ 12 Months Int. Chat exp. Perks and Benefits The maximum salary will go up to 4.5 Lakh With In hand salary - upto 33k + 4k Inc. +Both side Cabs Location - Kolkata If you are meeting the above requirements. Then please please call our recruiter. Click on Apply NOW Tab Contact: https://wa.link/4gh0o4 (Vanshika)

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0.0 - 5.0 years

2 - 3 Lacs

Mohali, Chandigarh, Zirakpur

Work from Office

Leading Dating App email supportQ1 32ctc / Q2 36ctc rotational shift 32.5ctc to 36.ctc excellent comms Job location Mohali Interview only at office 4Rounds

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0.0 - 2.0 years

1 - 4 Lacs

Kolkata, Chennai, Bengaluru

Work from Office

Job description Hiring for Voice and Chat process in BPO Work from the office only. Salary: 15k to 35k Qualification: 12th or Graduation Fresher and Experience both can apply 5 days Working Cab Facility available Required Candidate profile For more information Call 9988353971 7508062612 9988350971 WhatsApp number 9781021114 Mail Id- bps0172@gmail.com Age Limit 18 to 32

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1.0 - 6.0 years

3 - 4 Lacs

Kolkata

Work from Office

Any Grad/UG With Min 1 Year International Chat Experience is Mandatory 5 Days Working 2 Off's UK Shift's Both Side Cab Salary - 4.5 Lpa + Night shift Allowance Immediate Joining For more Info Call & WhatsApp HR Bhumika @ 9999366517 Required Candidate profile Candidate Must Have Excellent Communication Skills

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1.0 - 6.0 years

3 - 4 Lacs

Gurugram

Work from Office

Any Grad/UG With Min 1 Year International Chat Experience is Mandatory 5 Days Working 2 Off's UK Shift's Both Side Cab Salary - 4.5 Lpa + Night shift Allowance Immediate Joining For more Info Call & WhatsApp HR Bhumika @ 9999366517 Required Candidate profile Candidate Must Have Excellent Communication Skills

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1.0 - 6.0 years

3 - 5 Lacs

Gurugram

Work from Office

Hiring for Chat process 5 days working 2 rotational off need undergrad/grad plus 1 years exp in top International bpo(chat process) locational Gurugram us shift salary up to 38k Call JUHI - 8700597873 hrjuhi.imaginators@gmail.com

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0.0 - 4.0 years

2 - 4 Lacs

Hyderabad

Work from Office

About IntouchCX IntouchCX, formerly known as 24-7 Intouch, is a global customer care and technology company with over 25 years of experience. We specialize in providing innovative, value-driven customer service solutions across various industries, including retail, healthcare, technology, and e-commerce. Our services include omnichannel customer care, AI services, trust and safety solutions, and more. With a strong focus on innovation and disruption, we aim to enhance customer experience and support business growth. Roles & Responsibilities Must have excellent verbal and written communication skills Should be capable of handling customer queries through live chat in real time Ability to manage 3 to 4 chats simultaneously with efficiency and accuracy Handling customer concerns and addressing Eligibility criteria Typing speed should be more than 32 WMP with 90+ accuracy Should be able to join Immediately Pursuing candidates or severing notice period candidates are not eligible Should be flexible in working as per business requirement ( Night shifts/ Graveyard shifts) Perks & Benefits Transportation provided with in 25kms hiring radius PF ESI Performance based Incentives Work Location - LIB, Kokapet. Interested candidates can walk-in to below location/ can share resume to below mentioned recruiter via Email Recruiter -HR Shaheen Email ID - shaheen.sultana@intouchcx.com Mandatory- Carry the Hard copy of resume along with Aadhar Card Mode of Interview - Face to FaceWalk-in Location - B16, Raheja Mindspace, 5th Floor, Back side of Inorbit Mall.( https://maps.app.goo.gl/3kE8P4BkSqWiwLmXA )

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1.0 - 4.0 years

0 - 3 Lacs

Hyderabad

Work from Office

About IntouchCX IntouchCX, formerly known as 24-7 Intouch, is a global customer care and technology company with over 25 years of experience. We specialize in providing innovative, value-driven customer service solutions across various industries, including retail, healthcare, technology, and e-commerce. Our services include omnichannel customer care, AI services, trust and safety solutions, and more. With a strong focus on innovation and disruption, we aim to enhance customer experience and support business growth. Roles & Responsibilities Must have excellent verbal and written communication skills Should be capable of handling customer queries through live chat in real time Ability to manage 3 to 4 chats simultaneously with efficiency and accuracy Handling customer concerns and addressing Eligibility criteria Typing speed should be more than 32 WMP with 90+ accuracy Should be able to join Immediately Pursuing candidates or severing notice period candidates are not eligible Should be flexible in working as per business requirement ( Night shifts/ Graveyard shifts) Perks & Benefits Transportation provided with in 25kms hiring radius PF ESI Performance based Incentives Work Location - LIB, Kokapet. Interested candidates can walk-in to below location/ can share resume to below mentioned recruiter via Email Recruiter -HR Shaheen Email ID - shaheen.sultana@intouchcx.com Mandatory- Carry the Hard copy of resume along with Aadhar Card Mode of Interview - Face to FaceWalk-in Location - B16, Raheja Mindspace, 5th Floor, Back side of Inorbit Mall.( https://maps.app.goo.gl/3kE8P4BkSqWiwLmXA )

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0.0 - 3.0 years

1 - 3 Lacs

Noida, New Delhi, Gurugram

Work from Office

International Chat Process is hiring for the Customer Service Executive. Post: Customer Service Executive / Customer Support Executive (Chat Process) Process:- Voice Process / Chat Process (Chat Process) Note:- Work From Office. Salary :- 1.80 Lack CTC to 3 Lack CTC Fresher Can Apply Language Mandatory:- Hindi & English Communication. Roles and Responsibilities This is a premium Chat process for enterprise business of our telecom partner (Customer Service) Grad with Relevant experience ( Chat Customer service Exp ) mandate . Flexible to work in any shift Rotational . Working days 6 days working Candidate should be Ok with Rotational Offs . Ok with travelling on their own and should be ok even if Sunday is not a fixed Off / Week off. Contacting existing customers as well as prospective customers Obtaining customer information and other relevant data. Asking questions to the customer and understanding their need Resolving customer queries and issues related to the products and service . Note:- 6 days Working and 1 Week Rotational Off 24/7 Rotational Shifts (Male & Female both)

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0.0 - 5.0 years

2 - 3 Lacs

Bangalore Rural, Bengaluru, Ramanagara

Work from Office

Flipkart Process is hiring for the Customer Service Executive. Post: Customer Service Executive / Customer Support Executive (Blended Process) Process:- Voice Process / Chat Process (Blended Process) Note:- Work From Office. Salary :- 2.50 Lack CTC to 3.50 Lack CTC Fresher Can Apply Language Mandatory:- Hindi & English Communication. Roles and Responsibilities This is a premium Voice process for enterprise business of our telecom partner (Customer Service) Grad with Relevant experience ( Chat/ Voice Customer service Exp ) mandate . Flexible to work in any shift Rotational . Working days 6 days working Candidate should be Ok with Rotational Offs . Ok with travelling on their own and should be ok even if Sunday is not a fixed Off / Week off. Note:- 6 days Working and 1 Week Rotational Off 24/7 Rotational Shifts (Male & Female both)

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1.0 - 6.0 years

3 - 8 Lacs

Ranchi

Remote

Job description Freelance RecruiterLocation: RemoteType: Freelance, Paid At Ayka Communication , we re building a team of passionate professionals dedicated to creating innovative solutions. We re looking for a Freelance Recruiter to join us in sourcing and hiring top talent for various roles across our organization. This is a performance-based paid role where you ll have the flexibility to work remotely, access to cutting-edge ATS tools, and clear monetary rewards for successful hires. What Youll Do: Talent Acquisition: Source, screen, and engage candidates for open positions across diverse functions and levels. ATS Management: Utilize our Applicant Tracking System (ATS) to manage candidate pipelines and track recruitment progress. Job Postings: Create and promote job descriptions on relevant platforms to attract top talent. Candidate Coordination: Schedule interviews, communicate updates, and ensure a seamless candidate experience. Stakeholder Collaboration: Work closely with hiring managers to understand job requirements and provide candidate insights. Follow-Up: Maintain regular communication with candidates during the hiring process. What You Need: Experience in Recruitment: Proven experience as a recruiter, preferably in tech, IT, or startup environments. Knowledge of ATS Tools: Familiarity with Applicant Tracking Systems to streamline recruitment workflows. Strong Networking Skills: Ability to tap into networks and find candidates through creative sourcing techniques. Communication Skills: Excellent verbal and written communication to interact with candidates and hiring teams. Result-Oriented Approach: A proactive mindset to achieve hiring targets and deliver results. What You ll Get: Perks and Benefits 100% Commissioned Assignment + portal + ATS Software & Tech support If you re an experienced recruiter who thrives in a flexible, goal-oriented role and is excited to help us grow our team, we d love to work with you!

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0.0 - 5.0 years

2 - 3 Lacs

Kolkata, Howrah, Hugli

Work from Office

Swiggy Process is hiring for the Customer Service Executive. Post: Customer Service Executive / Customer Support Executive . Process:- Blended process, Chat Process, Email Support & Voice Process. Salary :- 2 LPA to 3.75 LPA Language Mandatory:- Hindi & English Communication. Roles and Responsibilities This is a premium voice process for enterprise business of our telecom partner (Customer Service) Grad with Min 6 month Relevant experience ( Calling/Customer service Exp ) mandate . Flexible to work in any shift Rotational . Working days 6 days working Candidate should be Ok with Rotational Offs . Ok with travelling on their own and should be ok even if Sunday is not a fixed Off / Week off. Note:- 6 days Working and 1 Week Rotational Off 24/7 Rotational Shifts (Male & Female both)

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0.0 - 5.0 years

2 - 4 Lacs

Noida, New Delhi, Delhi / NCR

Work from Office

Amazon US Process / Wills Process / Cricket Wirless is hiring for the Customer Service Executive ( Voice Process and Chat Process) Post: Customer Service Executive / Customer Support Executive (Chat/Voice Process) Process:- Work From Office (Chat/Voice Process) Minimum 6 Month Exp Typing speed 30 WPM Salary :- 2 Lack CTC to 4.50 Lack CTC Language Mandatory:- Hindi & English Communication. Roles and Responsibilities This is a premium Chat process for enterprise business of our international partner (Customer Service) Typing speed 30 Word Per Minute. Grad with Relevant experience ( Chat/ Voice Customer service Exp ) mandate . Flexible to work in any shift Rotational . Working days 6 days working Candidate should be Ok with Rotational Offs . Ok with travelling on their own and should be ok even if Sunday is not a fixed Off / Week off. Note:- 5 days Working and 2 Week Rotational Off 24/7 Rotational Shifts (Male & Female both) Flexible to work in any Shift

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0.0 - 3.0 years

1 - 3 Lacs

Kolkata, Bengaluru, Mumbai (All Areas)

Work from Office

International Chat Process is hiring for the Customer Service Executive. Post: Customer Service Executive / Customer Support Executive (Chat Process) Process:- Voice Process / Chat Process (Chat Process) Note:- Work From Office. Salary :- 1.80 Lack CTC to 3 Lack CTC Fresher Can Apply Language Mandatory:- Hindi & English Communication. Roles and Responsibilities This is a premium Chat process for enterprise business of our telecom partner (Customer Service) Grad with Relevant experience ( Chat Customer service Exp ) mandate . Flexible to work in any shift Rotational . Working days 6 days working Candidate should be Ok with Rotational Offs . Ok with travelling on their own and should be ok even if Sunday is not a fixed Off / Week off. Contacting existing customers as well as prospective customers Obtaining customer information and other relevant data. Asking questions to the customer and understanding their need Resolving customer queries and issues related to the products and service . Note:- 6 days Working and 1 Week Rotational Off 24/7 Rotational Shifts (Male & Female both)

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0.0 - 5.0 years

2 - 3 Lacs

Bangalore Rural, Bengaluru, Ramanagara

Work from Office

Amazon Process is hiring for the Customer Service Executive. Post: Customer Service Executive / Customer Support Executive (Blended Process) Process:- Voice Process / Chat Process (Blended Process) Note:- Work From Office. Salary :- 2.50 Lack CTC to 3.50 Lack CTC Fresher Can Apply Language Mandatory:- Hindi & English Communication. Roles and Responsibilities This is a premium Voice process for enterprise business of our telecom partner (Customer Service) Grad with Relevant experience ( Chat/ Voice Customer service Exp ) mandate . Flexible to work in any shift Rotational . Working days 6 days working Candidate should be Ok with Rotational Offs . Ok with travelling on their own and should be ok even if Sunday is not a fixed Off / Week off. Note:- 6 days Working and 1 Week Rotational Off 24/7 Rotational Shifts (Male & Female both)

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