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1.0 - 5.0 years

3 - 5 Lacs

Noida, New Delhi, Gurugram

Work from Office

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year experience in International BPO/Chat 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Mahima @ 7523848937 , Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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1.0 - 4.0 years

3 - 5 Lacs

Noida, Gurugram, Delhi / NCR

Work from Office

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year experience in International BPO 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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1.0 - 5.0 years

4 - 5 Lacs

Hyderabad

Remote

Job description We Are Hiring for International voice Profile -: Associate / Senior Associate (Customer Support) Languages req: Excellent English communication Requirement -: Good Communication Skills Exp-: 1- 5 yrs in int voice Shifts: Rotational Location : Hyderabad Responsibilities and Duties: The primary responsibilities of a Customer Service specialist would be: Handling escalations and complex queries. Manage large amounts of incoming and outgoing calls / Emails/ Chats Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints. Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Key skills required: Proven customer support experience or experience as a client service representative Excellent communications skills Ability to listen and active problem solving skills Good interpersonal skills Ability to handle pressure Ability to multi-task, prioritize, and manage time effectively Job Type: Full-time Qualification :Higher Secondary(12th Pass) / Any graduates (Note: All the rounds are Held through telephonic) Email : careers@glympsehr.com !!!Thanks & Regards HR TEAM!!!

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1.0 - 6.0 years

3 - 3 Lacs

Bangalore/ Bengaluru

Work from Office

We are Hiring for International voice process !! Qualification : Grad / UG ( Min 1yr exp ) Location:Bangalore Salary:Upto 35K+inc Shifts :Rotational Virtual interview !! Call or whatsapp manya @9606523804 / 9606553812 / 9606521172 Required Candidate profile Communication skills. Service reps should be pleasant and empathetic while they're interacting with customers. Competent technical knowledge. Ability to multitask.

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0.0 - 5.0 years

2 - 5 Lacs

Faridabad, Gurugram, Delhi / NCR

Work from Office

TOP MNC at GURGAON is hiring FRESHERS & EXPERIENCED Candidates for INTERNATIONAL VOICE & CHAT PROCESSES. No of Positions: 280 Salary: 16K to 33K in hand + Incentives + Both side cabs & Other allowances (May vary depends on Current/ previous salary) Experience : Freshers and customer support experienced candidates can apply. Qualification: Graduates & Undergraduates Should have excellent communication skills Should be okay for Evening/Night Shifts ( Cabs available) Please contact immediately for more details Senior HR Monika - 9540632102 ( Call & WhatsApp your basic details/Resume) Email: touch.hr28@gmail.com NO CHARGES TOUCH CONSULTANTS

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0.0 - 5.0 years

1 - 4 Lacs

Thane, Navi Mumbai, Mumbai (All Areas)

Work from Office

We are looking for Freshers to work for chat process Freshers and Experience both can apply Easy selection, Walk-in Interview, non voice chat support hiring Night Shift No sales, No Target, Salary up to 35000 sayeda 8422972322

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0.0 - 3.0 years

2 - 3 Lacs

Chennai

Work from Office

Walk-in drive for International Chat Support - Telecom (0-3 years) Walk-in: 24th Jun - 26th Jun (12:30 PM - 4:30 PM) Prodapt Solutions Module 1, Tower 1 ( 3rd Floor ), IT Special Economic Zone Chennai 1 IT Special Economic Zone Pallavaram-Thuraipakkam, 200 Feet Radial Rd, Thoraipakkam, Tamil Nadu 600097 Role & responsibilities Customer Support: - Engage with customers via chat to address inquiries, resolve issues, and provide information about telecom services and products. - Maintain a high level of customer satisfaction by delivering timely and effective solutions. - Process Adherence: - Follow established procedures and guidelines to ensure compliance with company standards and policies. - Accurately document customer interactions and maintain records in the CRM system. - Collaboration: - Work closely with team members and other departments to ensure a seamless customer experience. - Participate in daily meetings and training sessions to enhance skills and knowledge. - Performance Metrics: - Achieve individual and team performance metrics, including NPS and sales targets. - Contribute to ongoing improvement initiatives by providing feedback on processes and customer interactions. Preferred candidate profile Previous experience in a customer service or chat support role, preferably in the telecom industry. - Experience Telecom, Internet, Broadband Services, Anti-virus Product Support, Troubleshooting Router - Switches with International Chat experience are preferred. - Skills: - Excellent verbal and written communication skills. - Strong problem-solving abilities and attention to detail. - Ability to multitask and manage time effectively in a fast-paced environment. - Proficient in using CRM software and other relevant tools. Flexibility: Willing to work in night shift. (2 Way Cab & Shift allowance will be provided) Must have good communication skills. Flexible to work from office (5 days) The candidates should not have any Backlogs (arrears). Interview Process: HR Screening Typing Assessment ( WPM Test Desired score 35 WPM) English Grammar EF SET Test ( 15 min test Desired score 70) L1 with Team Lead L2 with Manager Note: please carry your updated resume and Govt. Id proof and copy of this job posting/Email, 2025 passed out with marksheets & final sem results cleared candidates can apply (Nil Arrears).

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0.0 years

2 - 3 Lacs

Gurugram

Work from Office

Hiring for International Chat Process + Upselling Grad Fresher Salary- 20k in hand Rotational offs/shifts Incentives on upselling One side cab/ travel allowances Gurgaon Divya- 9910810424 Alok-9810964095 Vishu-9810359162 Shradha-9810359155 Perks and benefits MIV upto 3500 Travel allowances upto 4k Incentives

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0.0 - 1.0 years

2 - 4 Lacs

New Delhi, Gurugram, Delhi / NCR

Work from Office

International Chat Processs Any grad./undergrad./fresher/exp. can apply Gurgaon 5 days working roaster off Both side cabs Salary- 15 k to 24 k for freshers & upto 31 k for exp 2500-3500 MIV Himani 9810957765 Muskaan 9218076434 Required Candidate profile Candidate should have excellent written skills. Candidate must be a grad. with 1 yr. customer service exp. on papers. Candidate must be comfortable working in any shifts from office. Perks and benefits 2500-3500 Miv Upto 4k allowance TA

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0.0 - 3.0 years

2 - 3 Lacs

Bengaluru

Work from Office

Hiring for International non voice process Contact person: HR Bhanumathi Bhanumathi.bbb@sourcepointmortgage.com ( Please share your resume) Timings : 11:30 am 2 pm Should be excellent in both verbal and written ommunication skills Flexible to work in rotational shifts and offs Flexible to work from office in Bangalore Good knowledge in customers support/BPO Knowledge in Banking, Insurance, Bonds Qualification : Only graduates Freshers with BE/BTECH/BSC/POST GRADUATES are not eligible to apply Salary- Best in the market plus attractive incentives Walk-in Address; Brigade Tech Gardens, Kundalahalli, Brookefields Green Avenue, Kundalahalli, ITPL Main Rd, Phase 2, Brookefield, Bengaluru, Karnataka 560037 Documents to carry: Please carry hard copy of resume and Govt ID proof. Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.

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1.0 - 2.0 years

2 - 4 Lacs

Bengaluru

Work from Office

Greetings From Scorelabs Inc! Graduates / undergraduate / diploma Minimum 1 Year experience in BPO Non Voice Email & Chat Process ( Excellent verbal & written English skills ) 5 days working 2 Way Cab Required Candidate profile Age below 30yrs only Flexible with rotational shifts & Rotational week offs Call / What's app Hr Meghana - 9573394839

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0.0 - 4.0 years

2 - 3 Lacs

Bengaluru

Work from Office

Hiring for International Chat and Emails process Contact person: HR Bhanumathi Bhanumathi.bbb@sourcepointmortgage.com ( Please share your resume) Should be excellent in both verbal and written ommunication skills Good in grammar, pronounciation, sentence construction, Comprehension and Articulation Flexible to work in rotational shifts and offs Flexible to work from office in Bangalore Good knowledge in handling customers on calls and chat. Qualification : 12th and above Freshers with BE/BTECH/BSC/POST GRADUATES are not eligible to apply Experinced with relevant skill sets can apply. Salary- Best in the market plus attractive incentives Walk-in Address; Brigade Tech Gardens, Kundalahalli, Brookefields Green Avenue, Kundalahalli, ITPL Main Rd, Phase 2, Brookefield, Bengaluru, Karnataka 560037 Documents to carry: Please carry hard copy of resume and Govt ID proof. Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.

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1.0 - 5.0 years

2 - 5 Lacs

Gurugram

Work from Office

Hiring for Customer Service (telecom) 5 days working 2 rotational off need undergrad/grad plus 1 years exp in top International bpo(chat process) need good communication skill locational Gurugram us shift salary up to 38k Amit gandhi 9910877518

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1.0 - 6.0 years

3 - 5 Lacs

Gurugram

Work from Office

Customer Support Chat Process Gurgaon location Any grad. with 1 yr. customer service exp. can apply Excellent written & verbal skills required 5 days working 2 roster off 24/7 shifts Both side cabs Salary - upto 36k in hand Shubhangi -9810963203 Required Candidate profile Candidate should have excellent written & verbal skills. Candidate must be a grad. with 1 yr. customer service exp. on papers. Candidate must be comfortable working in any shifts from office. Perks and benefits Both side cabs 2500 MIV Upto 4k allowance

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0.0 - 2.0 years

1 - 4 Lacs

New Delhi, Gurugram, Delhi / NCR

Work from Office

About company:- Leading MNC in cybercity Process:- Email/Backoffice/Chat AND voice Qualification:- 12th pass Salary:- 19k to 24k For faster response WHATSAPP cv to HR 79827 39499

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0.0 - 3.0 years

3 - 3 Lacs

New Delhi, Gurugram, Delhi / NCR

Work from Office

Customer service- Blended Blended process 6 days working Location- Gurgaon freshers 28k ctc , In hand- 24k Experienced 32k ctc, In hand- 28k No cab facilities Female- Day shifts Male- Rotational Shifts Interview- Walk-in DOJ- 4th July 2025 Required Candidate profile Contact to Apply HR Abhishek 9211266657 HR Ridhi- 8178280056 HR Kulsum 9650005226

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1.0 - 6.0 years

3 - 5 Lacs

Noida, Ghaziabad, Delhi / NCR

Work from Office

Role & responsibilities Any Graduate with 06 months Experience in international process International voice/ Chat Process Rotational shifts Excellent communication requires 5 Days working, both side cab incentive Call/Whatsapp RASHMI 8130669625 Preferred candidate profile Perks and benefits

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0.0 - 5.0 years

2 - 6 Lacs

Noida, Gurugram, Delhi / NCR

Work from Office

Virtual Interview Any Graduate Freshers/Experience can apply 5 Days Working 2 Off's Salary Upto 6 LPA + Perks + Incentives Job Location:- Noida/Gurgaon Both Side Cabs If Interested Can Contact HR Shine @9999436729 Required Candidate profile Note:- Need Excellent Communication Skills

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1.0 - 5.0 years

3 - 3 Lacs

Gurugram

Work from Office

We are hiring for International Chat Support Undergrad/Grad with 1 yr customer service exp can apply Salary upto - 27k in hand Rotational shifts Rotational Offs 5 Days working Loc- Gurgaon Both side cabs Call/whatsapp Isaac 9821396952 Required Candidate profile Candidate must have good communication skills Candidate must have decent typing speed.

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0.0 - 5.0 years

3 - 3 Lacs

Gurugram

Work from Office

Hi, We are hiring for International Chat/Upselling Process Grad fresher can apply Salary- 20k in hand Undergrad/Grad with 1 yr exp can also apply Salary upto- 24k in hand 24*7 shifts 5 Days working Roster offs Gurgaon Call/whatsapp Ananya 9810352113 Required Candidate profile Candidate must have good typing speed Candidate must have good communication skills Perks and benefits MIV upto 2500 Cab allowance upto 4k Incentives

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1.0 - 6.0 years

4 - 5 Lacs

Pune

Work from Office

Tech Mahindra is hiring for Australian Chat support Salary upto 4.5LPA plus attractive incentives Both side Transport 5 Day's working - 2 Week Off's Australian Shift Whatsapp me 8698283441 for interview Role & responsibilities Managing customers of Australia on chat support Preferred candidate profile Any UG/Grad candidate with 6 months of chat experience can apply Gap should not be more than 6 months in resume Should have good typing speed Immediate joiner Work from office Contact- HR Suhasini (8698283441) Email- Munelli.SuhasiniRajaiah@Techmahindra.com

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0.0 - 4.0 years

3 - 7 Lacs

Noida

Work from Office

We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide.. We work directly with individuals to help them gain the skills, confidence and connections to transform their lives and shape a better world in partnership with the UK. We support them to build networks and explore creative ideas, to learn English, to get a high-quality education and to gain internationally recognised qualifications.. Working with people in over 200 countries and territories, we are on the ground in more than 100 countries. In 2021–22 we reached 650 million people.. Pay Band: 4 / H. Country/Location: Noida, India. Department: GSS English & Exams (English Operations). Contract Type: Fixed Term Contract, until 31st March 2026. Closing Date: Wednesday, 18th June 202523:59 Malaysia Time (GMT +8). Role Purpose. The Sales and Customer Experience Executive supports the British Council’s fully online Adults English course, English Online, by delivering high-quality customer service and contributing to commercial success. The role focuses on providing prompt and effective support to both new and existing customers, primarily through email and webchat, while following standard operating procedures and meeting service level agreements. It also serves as a key contact point for potential customers, aiding sales and marketing efforts to drive registrations. Additionally, the role involves resolving service requests, coordinating with support teams as needed, and using systems like Salesforce CRM to capture customer insights that help enhance the overall customer experience.. Role Accountabilities. The role involves managing customer service cases from active learners through to resolution, primarily via email and live chat, while adhering to standard operating procedures and service level agreements to maintain high service standards. It includes handling payment support requests such as cancellations and refunds, responding promptly to new sales enquiries to encourage registrations, and supporting marketing and re-marketing campaigns. The role also requires accurate recording of customer interactions in the CRM to provide insights for improving the customer experience. Additionally, the position involves collaborating with payment support, technical teams, and occasionally acting as a liaison for Teaching Centre Sales and Customer Service teams to ensure smooth resolution of service and sales enquiries.. Role Specific Skills, Knowledge And Experience. The ideal candidate should have excellent written and verbal communication skills, strong attention to detail, and at least two years of customer service experience, preferably in an international context. They must be able to manage and prioritize multiple tasks effectively and be familiar with CRM platforms, reporting tools, and Microsoft Office applications. Desirable qualifications include experience in B2C sales or marketing, knowledge of the education sector—especially English Language Teaching (ELT), understanding of GDPR and data governance, experience working across multiple countries, and providing customer support in an online environment.. Further Information. Language: Strong English proficiency is crucial for this role, requiring fluency in both written and spoken communication to effectively navigate British Council systems and international operations.. Qualification: Graduation is required, or a diploma, degree, or similar qualification, or at least two years of related work experience. A professional qualification in areas like Customer Service or Business Management is a plus.. Locally recruited: Applications are welcomed from candidates currently in this location with a natural right to work. Relocation support is not provided.. Overseas Citizen of India (OCI) card holders will need have, or be able to obtain, a valid special work permit issued from Government of India (GOI) to work in the British High Commission (BHC). BHC will not be able to sponsor work visas or obtain/ assist with the special work permit from GOI. Offers of employment made to OCI card holders will be conditional upon candidates obtaining a special work permit.. Note: For requisite special permission to take up employment in any foreign Diplomatic Missions in India, OCI Cardholder must visit https://ociservices.gov.in. Work Schedule: This is a 24/7 on-site role with rotating shifts, including night shifts. The position offers two days off per week, which may not always fall on weekends. Flexibility and adaptability to a continuous shift-based environment are essential.. A connected and trusted UK in a more connected and trusted world.. Equality , Diversity, and Inclusion (EDI) Statement. The British Council is committed to policies and practices of equality, diversity and inclusion across everything we do. We support all staff to make sure their behaviour is consistent with this commitment. We want to address under representation and encourage applicants from under-represented groups, in particular, but not exclusively, on grounds of ethnicity and disability. All disabled applicants who meet the essential criteria are guaranteed an interview and we have Disability Confident Employer Status. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities.. The British Council is committed to safeguarding children, young people and adults who we work with.. We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989.. Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed; these will include qualification checks, reference checks, identity & criminal record checks in line with legal requirements and with the British Council’s Safeguarding policies for Adults and Children.. If you have any problems with your application please email askhr@britishcouncil.org. Please note: Applications to this role can only be considered when made through the Apply section of our careers website. Our ‘ASK HR’ email is only to be used in case of a technical issue encountered when applying through the careers website. Emails with supporting statements and CV/Resumes sent to this email address will not be reviewed and will be deleted.. Show more Show less

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1.0 - 4.0 years

3 - 4 Lacs

Noida

Work from Office

Chat Support Associate Location: Noida 5 Days Working||2 offs || rotational shift Both Side Cabs Any grad/ug with strong written communication and chat handling skills can apply for more details: HR Manpreet@9811788353

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1.0 - 4.0 years

3 - 4 Lacs

Noida, Gurugram, Delhi / NCR

Work from Office

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year experience in International BPO 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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1.0 - 5.0 years

3 - 5 Lacs

Noida, New Delhi, Gurugram

Work from Office

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Day Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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