Web Chat Executive (Male Candidates Only)

Job Description: You will be joining our team as a Web Chat Executive for a non-voice Australian Chatbot Support Process. Your role will involve interacting with customers through a chatbot interface, responding to queries, updating logs using MS Word and Excel, and ensuring quality and timely responses. Key Responsibilities: - Monitor and manage customer interactions via a chatbot interface - Respond to client queries and provide accurate, timely responses - Maintain documentation and update logs using MS Word and Excel - Adhere to quality and turnaround time standards Qualifications Required: - Excellent written and oral communication skills in English - Strong working knowledge of MS Word and Excel - Proactive, attentive, and a quick learner - Willingness to work in rotational shifts, including weekends - Must be based in Chennai and available for immediate joining,