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5.0 - 8.0 years
12 - 22 Lacs
hyderabad
Hybrid
Key Skills: Tableau, Dimensional Modelling, Tableau Server Administration, Support Ticket Management, Operating Systems, Web Browsers Roles & Responsibilities: Manage and administer various sites on Tableau Server. Ensure the Tableau application server is operational 24x7. Handle support tickets and provide resolutions within SLA. Perform regular maintenance activities on the server. Collaborate with business users to understand reporting requirements and provide optimal solutions. Document design and development efforts, maintaining versioning for code scripts. Engage in new developments and enhancements for existing dashboards. Utilize different operating systems and web browsers effectively. Experience Requirement: 5 - 8 years of experience in administering Tableau Server environments in enterprise settings. Proven track record of resolving server issues, maintaining uptime, and handling user access and permissions. Experience with troubleshooting across different browsers and operating systems. Skilled in coordinating with business teams for reporting requirements and dashboard enhancements. Familiarity with scripting and version control practices for server maintenance. Education: Any Graduation.
Posted 1 week ago
3.0 - 7.0 years
0 Lacs
karnataka
On-site
About KnowBe4 KnowBe4 is the provider of the world's largest security awareness training and simulated phishing platform, utilized by tens of thousands of organizations globally. We assist organizations in addressing the persistent issue of social engineering by training employees to make informed security decisions on a daily basis. Recognized by Fortune as a top workplace for women, millennials, and in technology for four consecutive years, KnowBe4 has also been acknowledged as a "Great Place To Work" in 8 countries. Our company has received various prestigious awards, including Glassdoor's Best Places To Work. Our team values radical transparency, extreme ownership, and continuous professional development within a welcoming workplace that promotes individuality. Whether working remotely or onsite, we strive to ensure each day is enjoyable and engaging, with activities ranging from team lunches to trivia competitions and local outings, fostering a vibrant environment at KnowBe4. Please submit your resume in English. The Courseware Technologist role focuses on developing learning activities such as courses, assessments, and games, which are integral to the KnowBe4 customer experience. While familiarity with reasonable software security practices is beneficial, a background in information security is not mandatory. The primary requirements include the ability to create online content for eLearning, introduce innovative ideas, and contribute to the expanding library of content resources. This position involves collaborating with eLearning developers, QA, and engineers in a dynamic environment using product/project management tools and establishing standards for partners. Responsibilities: - Developing high-quality courseware utilizing predetermined files and assets to create SCORM packages. - Understanding various learning management systems. - Keeping abreast of the latest eLearning courseware technology tools and best practices to implement them in KnowBe4 courseware and share them with our partners. - Ensuring compliance with Web Accessibility requirements to guarantee accessibility of learning activities for all users. - Actively participating in creating and supporting inclusive content as per the KnowBe4 DEI statement. - Ensuring content complies with Web Content Accessible Guidelines (WCAG 2.1) to make it accessible to all users. Requirements: - A.S. or A.A. in Computer Science or Digital Design (or equivalent work experience) is required. - Minimum 3 years of relevant experience in eLearning courseware development. - Strong expertise in HTML/CSS frontend development. - Proficiency in utilizing a proprietary e-Learning authoring tool for producing e-learning content. - Proficiency in integrating graphics, text, and voice-over into courses. - Additional programming language skills are advantageous. - Experience with video and audio editing software. - Familiarity with G Suite products, MS Office, and web browsers. - A strong enthusiasm for learning and adapting to new technologies. - Experience in collaborating with peers to define software standards and explore new technologies. - Experience in providing customer support and solutions. Our Fantastic Benefits: We provide company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, certification completion bonuses, and a relaxed dress code. Our work environment is modern, high-tech, and enjoyable. For more information on benefits at each office location, please visit www.knowbe4.com/careers/benefits. Note: An applicant assessment and background check may be part of the hiring process. No recruitment agencies, please.,
Posted 2 weeks ago
2.0 - 6.0 years
0 Lacs
karnataka
On-site
It's exciting to be part of a company where the team truly believes in the mission and values they uphold. At NAVEX, we are dedicated to bringing enthusiasm and customer-centric focus to our work. Our goal is to contribute to a better, safer, and more ethical world where everyone's voice can be heard and valued, making a significant impact globally. As a QA Specialist at NAVEX, you will play a crucial role in ensuring the quality and accuracy of custom web pages and tailored web-based services provided to our customers. Your responsibilities will include analyzing, validating, preparing, and auditing data entered into customer databases, as well as participating in processes aimed at enhancing data quality. You will also be involved in researching current and upcoming product functionalities, developing strategies and tools to validate data integrity, and collaborating with a supportive and growth-oriented team. What You'll Get: - Opportunities for career advancement through top-notch training and a commitment to helping you shape your career path. - Engaging work with a meaningful purpose, as our products have real-world impacts on individuals and organizations globally. - Flexibility in work-life balance, allowing you to prioritize self-care, family, and community involvement. - An inspiring work culture surrounded by caring leaders, dedicated teammates, and a sense of belonging. - A chance to contribute to a leading organization known for excellence, profitability, and stability in the industry. What You'll Do: - Collaborate with the team in-office at least two days a week. - Conduct quality assurance checks on web intake sites, web forms, training courses, and backend system configurations. - Ensure the quality and accuracy of data display in multiple languages. - Audit, document, and validate the completeness and correctness of existing customer data. - Evaluate project requests based on system requirements. - Manage multiple tasks, prioritize responsibilities, and meet deliverables. - Provide technical support for Services teams. - Maintain individual Key Performance targets. - Follow instructions and guidelines as provided by your manager. What You'll Need: - 2+ years of relevant experience. - Strong attention to detail, excellent follow-through, reliability, and accountability. - Experience in managing data integrity and quality across various data types. - Familiarity with popular web browsers and accessibility principles. - Understanding of database structures and their impact on interface design. - Ability to interpret instructions from diverse sources and work within deadlines. - Quick learning ability and proficiency in Microsoft Office. - Drive results through competencies like product knowledge, collaboration, and user acceptance testing. - Demonstrate NAVEX core competencies of accountability, customer focus, driving results, and instilling trust. Our Commitment: - We believe in providing every team member with a clear career path and support to achieve their professional and financial goals. - Every team member is encouraged to have a career plan in place, which will be reviewed with their manager after six months. We are proud to be an equal opportunity employer, embracing diversity and inclusion. If you thrive in a dynamic, growth-oriented environment with a team of dedicated individuals, you'll find a rewarding career with us at NAVEX.,
Posted 2 weeks ago
2.0 - 6.0 years
0 Lacs
karnataka
On-site
At Cision, we believe in empowering every individual to make an impact. Your voice is heard, your ideas are valued, and your unique perspective fuels our collective success. As part of our global team, you'll thrive in an environment that champions curiosity, collaboration, and innovation, all while making meaningful contributions to the brands we accelerate. Join us in shaping the future of communication and building authentic connections that matter. Whether you're solving complex problems or driving bold innovations, your growth is our success, and together, we'll create the conversations of tomorrow. Empower your impact at Cision. Be seen, be understood, be you. PR Newswire, a Cision company, is the premier global provider of multimedia platforms and distribution that marketers, corporate communicators, sustainability officers, public affairs, and investor relations officers leverage to engage key audiences. PR Newswire provides end-to-end solutions to produce, optimize, target content, and distribute and measure results. Cision is a leading media communication technology and analytics company that enables marketers and communicators to effectively manage their earned media programs. **Job Summary:** Set up and confirm orders submitted for distribution through the PR Newswire and PRWeb brands of content distribution. This includes vetting content for acceptability, reviewing and confirming order details with clients, counseling clients on additional product solutions, and providing effective communication to support clients through the distribution process. **Key Responsibility Areas:** - Apply acceptability guidelines to submitted content and identify when content fails to adhere. - Setting up orders to ensure all necessary information was submitted. - Calling clients to confirm order details and obtain any missing information. - Counseling clients on additional or enhanced product solutions. - Provide effective verbal and written communication to clients and colleagues. - Maintain excellent knowledge of PR Newswire product and service offerings. **Qualifications & Experience:** - Bachelor's degree in journalism, PR, communications, English, or related field. - Preferred experience in writing or editing for news, publishing, or public relations. - Outstanding communication skills and ability to grasp clients" needs. - Ability to build long-lasting relationships and establish a professional rapport. - Experience in client engagement and calling to confirm and pitch addons. - Knowledge of the public relations and press release industry. - Proficiency with multi-tasking on a computer, using Microsoft Word, Web browsers, and email. Cision is committed to fostering an inclusive environment where all employees can be their authentic selves and perform at their best. We believe diversity, equity, and inclusion are vital to driving our culture, sparking innovation, and achieving long-term success. Cision is proud to have joined more than 600 companies in signing the CEO Action for Diversity & Inclusion pledge and named a Top Diversity Employer for 2021 by DiversityJobs.com.,
Posted 2 weeks ago
2.0 - 6.0 years
0 Lacs
karnataka
On-site
It is fun to work in a company where people truly believe in what they are doing! At NAVEX, the focus is on bringing passion and customer orientation to the business. The company is dedicated to making the world a better, safer, and more ethical place where everyone has a voice. If you are an organized, detail-oriented individual who enjoys analytical review and is interested in starting a career in Quality Assurance, then the QA Specialist role at NAVEX may be a great fit for you. As a QA Specialist, you will assist with the day-to-day QA review of custom web pages and other web-based services tailored to NAVEX customers. Your responsibilities will include analyzing, validating, preparing, and auditing data in customer databases, as well as contributing to data quality processes. You will research the functionality of current and future products, assist in creating strategies and tools for data quality validation, and ensure data integrity within those products. Joining NAVEX means becoming part of a fun and close-knit team that values respect and is committed to your growth and success. You will have access to career growth opportunities through market-leading training, a meaningful purpose as your work impacts people and organizations globally, life flexibility to care for yourself and loved ones, an inspiring culture, and the chance to play a role in a fast-growing organization known for excellence and stability. As a QA Specialist, your responsibilities will include collaborating with the team in the office at least two days a week, conducting quality assurance checks on various web platforms, confirming the quality and accuracy of data in multiple languages, auditing and validating customer data, evaluating project requests, managing tasks, providing technical support, and maintaining individual Key Performance targets. You will need at least 2 years of related experience, attention to detail, reliability, familiarity with web browsers, database structures, the ability to manage multiple tasks, and proficiency in Microsoft Office. NAVEX values accountability, customer focus, driving results, and instilling trust. The company believes in providing career plans for every team member, which are reviewed after six months. NAVEX is an equal opportunity employer, inclusive of all disability and veteran statuses. If you enjoy working in a supportive environment with enthusiastic colleagues, NAVEX is the place for you to grow your career.,
Posted 2 weeks ago
1.0 - 3.0 years
3 - 4 Lacs
bengaluru, karnataka, india
On-site
Role Category: Talent Acquisition Responsibilities End-to-end recruitment. Recruit, interview, test, and select candidates to fill vacant positions across all levels, departments, and locations, but predominantly for functional, IT, and software product development hiring. Understand the job role and its requirements, along with the industry standards/trends for that role Identify key differences to the market offerings of jobs similar to those we hire for and suggest logical improvements through insights during interviews, research, and analysis Review applications to evaluate if they meet the requirements of the position Build a pipeline of hire-worthy candidates to meet hiring targets in an efficient manner through job postings, headhunting, and referrals Maintain a track of all the shortlisted candidates and make sure that there is a point of closure for each one Coordinate between candidates and managers for assessments, interviews, and discussions Offer and handle closure procedures for selected candidates Qualifications and skills Self-starter personality who can do well with little to no hand-holding Emotional intelligence to gauge the pulse of the candidate 1-3 years of experience in both non-IT and IT hiring, but more importantly, as a strategic hiring partner who thinks about more than just closures Excellent spoken word Experience in offering, conducting benefits and compensation discussions for selected candidates Experience in using technologies like MS Excel, web browsers, and ATS in day-to-day tasks Experience in attracting candidates using online & offline channels Excellent interviewing and candidate assessment skills with an emphasis on documenting the same Willingness to work in an unorthodox but logical approach Startup experience is a huge advantage Experience in volume and niche hiring would be required Competence to build and effectively manage interpersonal relationships at all levels of the company Show more Show less
Posted 3 weeks ago
2.0 - 6.0 years
0 Lacs
tamil nadu
On-site
You should possess the following professional skills: - Ability to understand and apply health and safety practices effectively. - Capability to work independently and take charge of your activities without constant supervision. - Proficiency in working collaboratively in a team environment, maintaining transparent and trusting communication with colleagues. - Skill in reading, comprehending, and following work instructions accurately. - Keen attention to detail and strict adherence to rules, procedures, and instructions to avoid errors. - Aptitude for identifying non-conformities and addressing them appropriately. - Excellent communication skills, including clear information transmission, active listening, and receptiveness to feedback. - Experience working in a 3D environment and familiarity with software tools like GOM, Blender, web browsers, and IBP platform. Your responsibilities will include: - Preparing parts for scanning. - Conducting scans of parts using a scanner. - Performing post-processing of scan files using scanning software. - Cleaning scanned parts. - Cutting, aligning, and morphing 3D files of parts. - Modeling wiring harnesses, hoses, and specific parts. - Conducting scans of reference points during vehicle teardown in the AutoReverse process.,
Posted 1 month ago
5.0 - 9.0 years
0 Lacs
karnataka
On-site
As a Software Developer within our team, you will play a crucial role in various project phases from inception to release planning. Your responsibilities will include collaborating with stakeholders to gather requirements, proposing suitable methodologies and technologies, and contributing to the agile development culture within the team. You will need to stay abreast of the latest trends in software development, especially focusing on the Low-Code/No-Code space. Your primary task will be to comprehend project requirements thoroughly, provided by stakeholders, and translate them into well-designed and implemented application features using the Mendix platform. You will be responsible for designing, implementing, and supporting cloud-based solutions and applications within the Mendix environment. Additionally, you will evaluate opportunities for re-use from existing applications and enhance functionality and efficiency by updating and adding new features. Documentation plays a vital role in our projects, hence you will be required to draft comprehensive documentation that clearly represents the application's design, functionality, and deployment process. Ensuring the stability and performance of developed applications through maintenance and continuous improvement will be under your ownership. Collaboration is key in our cross-functional, international development team. Your expertise and insights will contribute significantly to the team's success. You will apply and advocate for robust testing methodologies to guarantee the delivery of high-quality and reliable code within the Mendix environment. **Required Skills:** - 5 to 7 years of hands-on experience using a Low-Code/No-Code platform, with a focus on Mendix. - Proficiency in Mendix development tools such as the Mendix Modeler, microflows, nanoflows, domain model, security configuration, and UI/UX development. - Experience in integrating REST and SOAP services within Mendix. - Strong working knowledge of web browsers and relevant technologies. - Familiarity with relational databases, SQL, new product development, and agile methodologies. **Preferred Skills:** - Experience with other Low-Code/No-Code platforms alongside Mendix. - Knowledge of front-end technologies including HTML, CSS, and JavaScript. - Understanding of DevOps principles and CI/CD pipelines. - Experience in performance optimization within the Mendix platform. - Familiarity with testing frameworks suitable for Mendix applications. Your role will be dynamic and challenging, offering you the opportunity to work on cutting-edge technologies and contribute to the success of our team and projects.,
Posted 1 month ago
0.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Associate International BPO (Voice/Non-Voice) : Job Title : Customer Support Associate International BPO Location : Bangalore, Mumbai Shift : Rotational shifts (including night shifts) Experience : 02 years (Freshers welcome) Job Responsibilities Handle inbound calls, emails, and chats from customers and ensure each interaction is accurately logged in the system. Provide support to candidates in the recruitment process (e.g., new applicants, rehires) as per standard operating procedures. Guide users through the self-service portal and offer navigational support. Conduct security verifications in alignment with internal policies and GDPR compliance . Make outbound calls when required as per client and company communication guidelines. Maintain exceptional data and call quality while meeting productivity benchmarks. Foster a collaborative work environment through clear and regular communication with peers and supervisors. Adhere to all personnel and operational policies , including attendance, code of conduct, and escalations. Ensure process documentation (DTPs, Knowledgebase, SharePoint) is always up-to-date. Provide first-contact resolution to avoid escalations and deliver outstanding customer service. Required Skills & Knowledge Proficient in using ticketing systems (ServiceNow preferred), ERP platforms , Microsoft Office Suite , and web browsers. Strong technical aptitude and ability to learn systems and processes quickly. Excellent verbal and written communication skills with a customer-first mindset. Preferred Experience International BPO or customer support experience preferred. Freshers with strong communication and learning abilities are encouraged to apply. Key Personal Attributes Flexible and willing to work rotational shifts Positive attitude and strong team spirit Ability to handle pressure and meet deadlines Punctual, disciplined, and detail-oriented Customer-focused and result-driven High integrity and professionalism Fast learner with a passion for service excellence #InternationalBPO #BPOJobs #CustomerSupport #VoiceProcess #NonVoiceProcess #CustomerServiceJobs #FreshersWelcome #HiringNow #JobOpening #CallCenterJobs #SupportExecutive #NightShiftJobs #RotationalShift #HelpdeskSupport #ServiceNow #ERP #CommunicationSkills #TechSupport #CustomerExperience #WalkInJobs #HyderabadJobs #BangaloreJobs #PuneJobs #JobSearchIndia #GraduateJobs #UndergraduateJobs #RecruitmentSupport #JobAlert #CareerOpportunity #JoinUs #ImmediateHiring Show more Show less
Posted 1 month ago
0.0 - 3.0 years
0 Lacs
karnataka
On-site
You are invited to attend a walk-in interview on 18th April 2025 between 10 AM to 3 PM at beGalileo (CarveNiche Technologies) BPL Campus, Bannerghatta Main Road. We are seeking freshers with a basic foundation in System Admin & Cloud Infrastructure management and excellent interpersonal skills for the technical support position. As a Technical Support Associate, your responsibilities will include troubleshooting technical issues, providing timely customer feedback, and supporting the roll-out of patches, fixes, new applications, among other duties. You will be required to interact with customers directly, as well as create written documentation, necessitating excellent written and verbal communication skills. The ideal candidate should hold a Bachelor's or Master's Degree or equivalent, with no prior experience mandatory; however, up to 1 year of relevant experience is acceptable. **Job Responsibilities (Technical Support):** - Research and identify solutions to software and hardware issues - Diagnose and troubleshoot technical issues faced by end customers, including account setup and network configuration - Ask customers targeted questions to quickly understand the root of the problem - Track computer system issues through to resolution within agreed time limits - Guide clients through a series of actions via phone, email, or chat until the technical issue is resolved - Properly escalate unresolved issues to appropriate internal teams - Provide prompt and accurate feedback to customers - Refer to internal database or external resources to provide accurate tech solutions - Ensure all issues are properly logged and managed - Follow up with clients to ensure their IT systems are fully functional post troubleshooting - Prepare accurate and timely reports - Document technical knowledge in the form of notes and manuals - Maintain positive relationships with clients **Job Requirements (Technical Support):** - Prior internship, projects, or trainee experience in tech support, customer support, or a similar role - Proficiency in Windows/Linux/Mac OS, web browsers, CRMs like Hubspot/Zoho, MS Office, SQL, database, basics of API - Experience with remote desktop applications and help desk software - Attention to detail and good problem-solving skills - Excellent interpersonal skills - Good written and verbal communication skills **Desired Skills & Competencies:** - Effective communication skills - Excellent judgment, analytical thinking, and problem-solving skills - Basic knowledge of AWS and Cloud services - Intermediate knowledge of Linux - Familiarity with containerization & container orchestration services like Kubernetes and Docker - Beginner knowledge and experience in implementing CI/CD, especially AWS CodeDeploy and AWS CodePipeline - Basic knowledge and experience with AWS services such as RDS, Elasticsearch, EKS, ECR, Load balancer, IAM, Lambda, Pinpoint - Experience with monitoring tools like New Relic, Prometheus, Datadog - Version control system experience with Git and Bitbucket/Gitlab/Github - Familiarity with code quality tools like SonarQube **Great to Have Skills:** - Knowledge of API & Microservices platform (Not Mandatory) - Enthusiasm for problem-solving and a willingness to learn **Shift:** Variable/Rotational (Across 24*7 shift) **Schedule:** Full Time **Location:** HYBRID Salaries will be as per market norms, along with benefits such as medical insurance, life/accident cover, cross-learning & development, and potential job rotation to other functions of interest post-confirmation. This role requires a minimal duration service stay, and candidates must be willing to sign such an agreement upon joining. Only those willing to commit to this requirement may apply.,
Posted 1 month ago
2.0 - 6.0 years
0 Lacs
ahmedabad, gujarat
On-site
You should have 2+ years of experience in an IT company as a Project Coordinator. Experience in Open Source and mobile apps is preferred. You will be responsible for supporting the Sales and Tech Teams to achieve their targets. Your main responsibilities will include creating test plans and test cases, testing the website for load and stress, detecting issues with cross-browser scripting and web attacks. Good communication, analytical, and problem-solving skills are desired for this role. Experience with popular web browsers like IE, Firefox, Safari, Opera, etc. is a plus. Additionally, you will help design a secure and robust scalable web application. If you meet the experience and qualification requirements (B.E., B.Tech, M.E., M.Tech, MCA, MSC (IT), BBA, MBA) and have the necessary skills, we encourage you to apply for this position.,
Posted 1 month ago
2.0 - 6.0 years
0 Lacs
karnataka
On-site
Technical Proficiency Basic understanding of the Nextuple technology stacks involved ELK (Kibana), Mongo DB, Kafka queues, Kubernetes (containerization) Knowledge of productivity software such as Microsoft Office suite, email clients, web browsers, etc. Ability to navigate and troubleshoot basic issues related to Nextuple tech stack and products Customer Service Skills Active listening skills to understand user issues and concerns accurately. Patience and ability to remain calm under pressure, especially when dealing with frustrated or non-technical users. Ability to explain technical concepts in simple terms to users with varying levels of technical expertise. Problem Solving And Troubleshooting Strong analytical skills to identify and diagnose technical problems effectively. Methodical approach to troubleshooting issues, including the ability to ask relevant questions to gather information. Capacity to follow documented procedures and workflows for issue resolution. Resourcefulness in finding solutions independently or escalating complex issues to higher support tiers when necessary. Time Management And Prioritization Ability to manage multiple tasks simultaneously and prioritize them based on urgency and impact on users. Efficient time management to ensure timely resolution of support tickets within established service level agreements (SLAs). Technical Documentation Understanding of knowledge management systems or ticketing platforms to maintain accurate records of support interactions. Team Collaboration Collaboration skills to work effectively with other members of the support team, as well as with colleagues from different departments. Willingness to share knowledge and best practices with peers to improve overall team performance. Adaptability And Continuous Learning Ability to adapt to evolving technologies and changing support processes. Eagerness to stay updated with the latest IT trends, tools, and techniques through self-study, formal training, or professional development opportunities. (ref:hirist.tech),
Posted 2 months ago
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