2 Wealth Operations Jobs

Job Summary: To manage and impact improvement in the Affluent Clients. Service parameters and the delivery of client experience so that Affluent Banking becomes a benchmark in customer service for premium banking customers in the industry. Responsibility Areas: Support in managing all Private Bank sales and service activities for the assigned region Provide complete and comprehensive information to customers on products, services and ensure best services are provided to them Analyze clients cash, capital, and investment needs Monitor the performance of client accounts and suggest ways to improve returns Ensuring appropriate control framework is in place and operations risk are properly managed Automating key activities of the business to gain efficiency in delivery Streamlining of the digitization activities in the process Assure adherence to the guidelines set by the bank Ensure bank meets the audit, compliance regulatory requirements Gather latest Market intelligence and track benchmark against best practices in competitor bank Manage and improve the customer journey and partner experience to differentiate the bank from competition Evaluate the feasibility of Digital enablement from offering, channel process point of view and ensure its implementation to improve overall operational efficiency Collaborate with other departments and functions to provide best-in-class products and service offerings to the customer Preferred Skill Set : Prior experience in managing Service Delivery and client experience agendas roles at a level of geographic zone / pan-India central role Will bring a mix of business acumen and Service orientation to be able to create service excellence as a culture with a view to enhance business value Excellent communication, analytical & reviewing skills Inter-personal coordination & Team Player Previous exposure to CRM systems and Finacle is a critical skill. Excellent ability to use Excel and PowerPoint

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Senior Associate/Process Developer/Management Trainee - Mutual Fund Income , Wealth Operations In this role, you would be responsible for responsible for back-office functions for our client. In Back-office functions you will primarily be working on Mutual Fund Income. You will be responsible for pre-balancing of income payments for Mutual Funds and need a sound understanding of flow of cash from Fund Manager to Custody to client. Will be working on releasing payments to all clients on the pay date within the defined SLA. Completing post-balancing activities such as clearing out of balances, following up with Fund Managers / custodians regarding income discrepancies and handling income claims from counterparties. Responsibilities: Candidate should possess knowledge of banking operations, preferably Mutual Funds and/or Money Market fund operations. Good knowledge of all types of Mutual Funds such as Unitized, Private Equity, Limited Partnership, Non-unitized, Monthly series and daily and monthly funds etc. Should have knowledge of the Mutual Fund income cycle. Hands on experience around Mutual Fund Income, equalization and required documentation. Good knowledge and understanding of Income pre-balancing and posting tasks. Experience of posting transactions on accounting book for exception resolution. Ability to work effectively as a member of a team individually. Experience of applications like ADDvantage, Trust Desk & Global Plus applications would have added advantage. Candidate should have a good understanding around Risk and Control framework. Good knowledge of MS Excel is required. Good communication skill required to establish strong relationship with onshore counterparts and should be capable of handling Onshore Queries. Qualifications we seek in you! Minimum qualifications Any Graduate (PG an added advantage) Effective probing & root cause analysis skills Proficiency in MS Office skills. Preferred qualifications Relevant work experience in an Associate role of previous experience in amiddle/back office in financial services firm is a must. Interested candidates can share resume at Manvika.Singhal@genpact.com Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com . Follow us on Twitter, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.