We at WDSOFT provide full-service branding and advertising for both national and international brands, investing our time, skills, and knowledge in these brands and providing branding solutions and everyday advertising for long-term development. A passion for branding and advertising is the driving force behind the foundation and growth of WDSOFT Pune. Since the beginning, WDSOFT has been pushing the limits to find the best ways to bring your brand forward. By using a variety of methods and unique approaches to bringing you the best results, we give your brand the maximum amount of exposure, you’re looking for. We are Hiring Graphic Designer & Visualizer Business Development Executive Administration & Operations Executive Client Servicing Please send your resume directly to [email protected] We are always looking for creative minds. We have worked to build a culture of team members who share the same value and priorities. Our commitment is to create rock-solid brands along with relationships with our clients. WDSOFT helps you navigate the winding and rocky path from an employee to a creative career as a trusted guide. Want to be a part of our innovative team? Job title: Administration & Operations Executive Job Type: Full-time English (Required) Work Location: Erandwane Pune Job Description The Mid-Level Administrative Executive supports the seamless functioning of a creative, digital, and media-focused advertising agency. This role bridges administrative operations with creative and client service functions, ensuring smooth coordination, timely delivery, and operational efficiency. The ideal candidate is proactive, highly organized, and thrives in a fast-paced, creative environment. Key Responsibilities: 1. Administrative & Office Management Oversee daily office operations, vendor coordination, and facilities management. Manage correspondence, scheduling, and meetings for team & management. Maintain both digital and physical filing systems for client and project data. Support onboarding processes of the new leads and assist HR with attendance and documentation. Handle incoming calls, emails, correspondence. Manage office expenses, petty cash, related activities. 2. Project Coordination & Team Support Coordinate tasks between creative, media, and account management teams. Track project follow-up on timelines, deliverables, and team progress. Help prepare client presentations, reports, and proposals. Track and update project status sheets and contact lists. Schedule and record internal meetings note and creative reviews. Prepare and distribute weekly status reports and follow-up updates. Liaise with production houses, printers, and other vendors for project support. 3. Client & Campaign Support Assist account managers in preparing proposals, client decks, and reports. Support campaign, follow-up of approval status such as scheduling meetings, creative approval, content approval with the team & client. Ensure campaign documentation, contracts, and deliverables are organized and up to date. 4. Financial Department Assistance Process invoices, quotations, and purchase orders. Maintain vendor databases and assist with contract renewals. Support monthly financial reconciliation and expense tracking. 5. Event & Internal Communications Coordinate agency events, workshops, and client meetings. Support employee engagement and internal communications initiatives. Qualifications & Experience: Bachelor’s degree in Business Administration, Marketing, Communications, or related field. 2–3 years of administrative experience in advertising, marketing, or media industries. Strong knowledge of MS Office, Google Workspace, and project management. Excellent communication, organizational, and multitasking skills. Ability to handle multiple priorities and maintain confidentiality. Advertising Agency Industry experience will be the first priority. Key Competencies: Strong organizational and time management skills. Attention to detail and accuracy in documentation. Proactive approach with problem-solving abilities. Team-oriented with a positive and professional attitude. Adaptability to fast-paced creative environments. Performance Indicators (KPIs): Efficiency in administrative and operational processes. Quality and timeliness of support to teams and management. Accuracy in documentation, reporting, and financial assistance. Positive feedback from internal and external stakeholders. Apply on – [email protected] .
We at WDSOFT provide full-service branding and advertising for both national and international brands, investing our time, skills, and knowledge in these brands and providing branding solutions and everyday advertising for long-term development. A passion for branding and advertising is the driving force behind the foundation and growth of WDSOFT Pune. Since the beginning, WDSOFT has been pushing the limits to find the best ways to bring your brand forward. By using a variety of methods and unique approaches to bringing you the best results, we give your brand the maximum amount of exposure, you’re looking for. We are Hiring Graphic Designer & Visualizer Business Development Executive Administration & Operations Executive Client Servicing Please send your resume directly to [email protected] We are always looking for creative minds. We have worked to build a culture of team members who share the same value and priorities. Our commitment is to create rock-solid brands along with relationships with our clients. WDSOFT helps you navigate the winding and rocky path from an employee to a creative career as a trusted guide. Want to be a part of our innovative team? Job title: Client Servicing Job Type: Full-time Work Location: Erandwane Pune Client Servicing Executive Requirements: Bachelor’s degree in business administration or an industry-related field. Proven experience working as a client servicing executive. Proficiency in Microsoft Excel. Working knowledge of Customer Relationship Management (CRM) software. The ability to work efficiently under pressure. Excellent organizational and time management skills. Strong analytical and problem-solving skills. Effective communication skills. Exceptional customer service skills. Client Servicing Executive Responsibilities: Cultivating solid relationships with clients through the provision of exceptional after-sales service. Creating a positive onboarding experience for new clients. Regularly interacting with clients through telephone calls, email communications, or face-to-face meetings. Identifying ways to overcome clients’ initial dislike of company products. Maintaining an accurate record of all existing and potential clients. Responding to client inquiries in a timely and professional manner. Training and providing overall guidance to client service employees. Organizing training seminars to enable clients to fully utilize product features and benefits. Ensuring that the correct terms of sale are entered into the client database to prevent avoidable billing issues. Client Relationship Management: Cultivate and maintain strong, long-term relationships with clients through regular communication and engagement. Client Communication: Serve as the main point of contact for clients, addressing inquiries, providing updates, and resolving issues promptly and professionally. Account Management: Oversee all aspects of client accounts, including order processing, contract management, billing, and ensuring on-time delivery of products or services. Needs Assessment: Understand client needs and objectives, and collaborate with internal teams to develop customized solutions to meet those needs effectively. Problem Solving: Proactively identify and resolve any issues or challenges that arise during the client relationship, ensuring client satisfaction and retention. Feedback Management: Gather feedback from clients and use it to improve products, services, and client servicing processes. Collaboration: Work closely with internal teams such as sales, marketing, and customer support to coordinate efforts and ensure a seamless client experience. Reporting: Maintain accurate records of client interactions, transactions, and feedback, and generate reports on client activity and satisfaction levels. Apply on – [email protected] .