2.0 - 4.0 years

5 - 10 Lacs

Chennai, Bengaluru

Hybrid

Job Title: Bid Manager Experience: 2-4 years Location: Bangalore / Chennai (Hybrid) Job Type: Individual Contributor (IC) Job Summary: We are seeking a dynamic and experienced Bid Manager with a background in international BPO to lead complex bid and proposal initiatives that showcase our capabilities and position us strategically with prospects and clients. This individual will act as a critical bridge between internal stakeholders and clients, ensuring tailored solutions that meet both stated and unstated needs. Key Responsibilities: Develop winning bid strategies by identifying key differentiators, understanding client requirements, and aligning solutions accordingly. Collaborate with cro...

Posted 3 months ago

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Data Analyst Mediamint

2.0 - 5.0 years

5 - 10 Lacs

Hyderabad

Work from Office

Role & responsibilities Reporting & Dashboarding Design, automate, and maintain dashboards to track daily shift-wise volumes, operator-level efficiency, and task-type productivity. Create and maintain weekly and monthly business review (WBR/MBR) decks with key performance indicators, trends, and insights. Build real-time trackers for operations visibility (e.g., work in progress, pending tasks, SLA adherence, etc). Performance Analysis Provide detailed performance breakdowns against the key performance parameters (average handling time (AHT), resolution time, accuracy scores, utilization, etc) Identify bottlenecks, outliers, and improvement areas using historical and live data. Forecasting &...

Posted 3 months ago

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