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2.5 years
0 Lacs
Hyderabad, Telangana, India
On-site
NxtWave was founded by Rahul Attuluri (Ex-Amazon, IIIT Hyderabad), Sashank Reddy (IIT Bombay), and Anupam Pedarla (IIT Kharagpur). In February 2023, NxtWave raised ₹275 crore, led by Greater Pacific Capital, a leading international private equity firm . The startup is also backed by Orios Ventures, Better Capital, and marquee angels, including founders of some of India’s unicorns. NxtWave is one of India’s fastest-growing Ed-Tech startups , revolutionising the 21st-century job market by transforming youth into highly skilled tech professionals, irrespective of their educational background, with its CCBP 4.0 programs. As an official partner for NSDC under the Ministry of Skill Development & Entrepreneurship, Government of India, and recognised by NASSCOM,the Ministry of Commerce and Industry, Government of India, and Startup India, NxtWave has earned a reputation for excellence. The startup has received accolades such as ‘The Greatest Brand in Education’ in a research-based listing by URS Media, a leading international media house. NxtWave has also been honoured with the Startup Spotlight Award 2023 by T-Hub on its 8th Foundation Day. Recently, NxtWave’s founders, Anupam Pedarla and Sashank Gujjula, were honoured in the 2024 Forbes India 30 Under 30 for their exceptional contribution to transforming the tech education landscape in India. The Ed-tech brand eliminates the entry barrier to learning tech skills by offering vernacular content and interactive learning. Learning in one’s mother tongue helps achieve higher comprehension, deeper attention, longer retention, and greater outcomes. Presently, NxtWave has paid subscribers from 647+ districts across India. In just 2.5 years, CCBP 4.0 learners have been hired by 1700+ companies , including Google, Amazon, Nvidia, Goldman Sachs, Oracle, Deloitte, and more. Know more about NxtWave: https://www.ccbp.in Our LinkedIn page: Link Next wave of opportunities with 1500+ companies - Link 33M funding news - Link YouTube Channel - Link Impact Stories on LinkedIn - Link Read more about us in the news - Economic Times | CNBC | Yourstory | VCCircle You're ideal for this role if You can manage a team of counsellors who would guide students with their career decisions You can instil empathy in your team to address all queries regarding NxtWave courses for potential learners and help them make a decision faster You've proven experience in driving the outcomes from a sales team in achieving revenue targets You're looking to work in the environment of a high-growth startup You're looking for a managerial role where you also find meaning in your work What will you be doing? Lead a team of Business Development Associates & sales representatives to achieve a given revenue target Continuously monitor and train the team to improve performance and conversions Counselling learning prospects, offering career advice, and providing a sense of how CCBP 4.0 Programs can accelerate their career. Establishing the effectiveness and uniqueness of CCBP 4.0 Programs. Taking responsibility for ensuring the entire sales closing life cycle for your assigned Sales Team. Phone/video calls, product demonstrations, sales closing, and post-sales relationship management fall under this category. Maintaining a detailed database of all the interactions with the leads and providing constant feedback on the quality of the leads to the respective team. Carrying weekly revenue and enrollment targets. Analysing and sharing active feedback about customer behaviour, market demands, and competition with the marketing team Handle escalations and improve customer experience Make propositions, give suggestions, and designate sales targets and job obligations to each team member. Give prompt responses on crucial issues and suggest solutions What are we looking for? Proven experience of 1+ years in managing a sales team An individual with excellent communication skills (written and verbal), interpersonal abilities, and presentation skills. Apart from good English proficiency, individuals whose native language is Hindi. Highly dedicated individuals who are hardworking and have extreme determination. Sales Experience with the EdTech domain is an additional advantage. People with a strong sense of empathy and great patience. People with a systematic approach to building sales funnels, tracking feedback, prioritising tasks, and consistently exceeding targets within the deadlines A sales mindset to effectively communicate NxtWaves' offerings to its prospective learners and achieve revenue targets Passion for delivering the highest levels of customer service at all times. Languages Known: Native speaker of Hindi. Excellent Proficiency in English Work Location & Working Days: Work from Office(Hyderabad) 6 - Day Week Show more Show less
Posted 6 days ago
7.0 years
0 Lacs
Pune, Maharashtra, India
On-site
OpenGov is the leader in AI-enabled software for cities, counties, state agencies, and special districts. With a mission to power more effective and accountable government, OpenGov serves 2,000 communities across the United States. OpenGov is built exclusively for the unique asset management, permitting and licensing, procurement and contract management, tax and revenue, budgeting and planning, and financial management needs of the public sector. The OpenGov platform empowers organizations to operate more efficiently, adapt to change, and strengthen public trust. Learn more or request a demo at opengov.com Job Summary We are seeking an experienced and innovative Senior Product Manager to lead the development and growth of our Procurement Reporting & Integration capabilities within the OpenGov Procurement suite. This role is critical in shaping how government agencies manage, analyze, and share procurement and financial data, while ensuring seamless integration with their existing systems and workflows. Responsibilities Own the product vision, strategy, and roadmap for Procurement Reporting and Integration capabilities Drive the development of robust reporting frameworks, data visualization tools, and integration solutions Conduct market research and engage with customers to identify advanced reporting needs, data requirements, and integration opportunities Collaborate with cross-functional teams including engineering, design, sales, and customer success to deliver high-quality product features Design and implement data models that support complex procurement and financial reporting requirements Prioritize features and create detailed product requirements documents with a focus on system interoperability Analyze product performance metrics and user feedback to drive continuous improvement Stay abreast of industry trends, competitive landscape, and public sector procurement/financial reporting regulations Participate in customer-facing activities including demos, discovery sessions, and industry events Contribute to the overall product strategy of the OpenGov Procurement suite Requirements And Preferred Experience 7+ years of product management experience, with at least 3 years focusing on reporting, analytics, or integration solutions Strong understanding of procurement and financial processes, preferably in the public sector Experience with data modeling, API design, and integration architecturesDeep knowledge of reporting tools, business intelligence platforms, and data visualization techniques Excellent analytical and problem-solving skills Outstanding communication and interpersonal skills Ability to translate complex customer needs into clear product requirements Experience with Agile development methodologies Bachelor's degree in business, Computer Science, or related field; MBA is a plus Knowledge of public sector procurement and financial reporting regulations Experience with ERP systems, particularly in government contexts Track record of successfully launching and scaling B2B or B2G products Familiarity with government operations and decision-making processes Experience with financial data standards and integration protocols Why OpenGov? A Mission That Matters. At OpenGov, public service is personal. We are passionate about our mission to power more effective and accountable government. Government that operates efficiently, adapts to change, and strengthens public trust. Some people say this is boring. We think it’s the core of our democracy. Opportunity to Innovate The next great wave of innovation is unfolding with AI, and it will impact everything—from the way we work to the way governments interact with their residents. Join a trusted team with the passion, technology, and expertise to drive innovation and bring AI to local government. We’ve touched 2,000 communities so far, and we’re just getting started. A Team of Passionate, Driven People This isn’t your typical 9-to-5 job; we operate in a fast-paced, results-driven environment where impact matters more than simply clocking in and out. Our global team of 800+ employees is united in our commitment to challenge the status quo. OpenGov is headquartered in San Francisco and has offices in Atlanta, Boston, Buenos Aires, Chicago, Dubuque, Plano, and Pune. A Place to Make Your Mark We pride ourselves on our performance-based culture, where every employee is encouraged to jump in head-first and take action to help us improve. If you have a great idea, we want to hear it. Excellent performance is recognized and rewarded, and we love to promote from within. Benefits That Work For You Enjoy an award-winning workplace with the benefits to match, including: Comprehensive healthcare options for individuals and families. Flexible vacation policy and paid company holidays 401(k) with company match (USA only) Paid parental leave, wellness stipends, and HSA contributions Professional development and growth opportunities A collaborative office environment with weekly catered lunches Show more Show less
Posted 6 days ago
2.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
About the Role Are you passionate about hiring for high-growth startups and cutting-edge product companies? Do you thrive on the thrill of building world-class teams? CareerXperts is hiring Talent Acquisition Specialists who are excited to work with some of the most ambitious startups and disruptive tech firms in India. You'll play a critical role in sourcing and placing top talent in product-based companies, high-growth startups, and contract-to-hire opportunities . Key Responsibilities End-to-End Recruitment: Own the full-cycle recruitment process – from sourcing and screening to scheduling and offer management. Product & Startup Hiring: Collaborate with innovative product companies and funded startups to deliver top-tier talent. Contract-to-Hire Recruitment: Strategically support clients in building teams through contract-to-hire models. Candidate Sourcing: Use advanced sourcing techniques to find exceptional candidates on LinkedIn, GitHub, job portals, and more. Talent Pipeline Building: Build and manage a strong bench of pre-qualified candidates for future openings. Career Consulting: Guide candidates through career decisions with thoughtful insights and honest communication. Client Interaction: Understand client needs deeply and present tailored hiring solutions. Process Optimization: Recommend improvements in sourcing, screening, and engagement strategies for better outcomes. Desired Profile Experience: 2+ years in technical recruitment , preferably with exposure to product hiring, startup hiring , and contract-to-hire roles . Fresh graduates with strong communication skills and a drive to learn are also encouraged to apply. Skills: Strong command of written and verbal English. Comfortable with modern recruitment tools (LinkedIn Recruiter, ATS, job boards, etc.). Excellent stakeholder management and prioritization skills. Apply Now! 📧 Email your resume to himanshu.r@careerxperts.com 📣 Know someone with a knack for recruitment? Refer them and help build the next wave of tech hiring leaders. Show more Show less
Posted 6 days ago
4.0 years
0 Lacs
Hyderabad, Telangana, India
Remote
Zuddl is a modular platform for events and webinars that helps event marketers plan and execute events that drive growth. Event teams from global organizations like Microsoft, Google, ServiceNow, Zylo, Postman, TransPerfect and the United Nations trust Zuddl. Our modular approach to event management lets B2B marketers and conferences organizers decide which components they need to build the perfect event and scale their event program. Zuddl is an outcome-oriented platform with a focus on flexibility, and is more partner, less vendor. FUNDING Zuddl being a part Y-Combinator 2020 batch has raised $13.35 million in Series A funding led by Alpha Wave Incubation and Qualcomm Ventures with participation from our existing investors GrowX ventures and Waveform Ventures. About The Role We're seeking an experienced DevOps/SRE professional who can identify, analyze, and mitigate risks across our technology stack while optimizing our infrastructure and developer workflows. The ideal talent combines deep technical knowledge with analytical thinking to anticipate potential system failures before they occur. Key Responsibilities Risk Assessment & Mitigation Conduct comprehensive risk assessments across the product ecosystem including load spikes, UI performance, and security vulnerabilities Design and implement various load testing strategies to validate system behavior under different conditions Analyze testing results through database query performance, API latency/throughput, external dependencies, and library usage Recommend and implement appropriate solutions to identified risks Performance Optimization Identify and address UI performance risks including API call optimization, CSS rendering efficiency, and high-volume data handling (e.g., chat functionality) Monitor and optimize database performance through query analysis and indexing strategies Implement caching strategies and performance improvements across the tech stack Developer Experience & CI/CD Enhance developer productivity by creating and optimizing GitHub Actions workflows Design and maintain robust CI/CD pipelines to enable faster, safer deployments Automate repetitive tasks and create self-service tools for the development team Helping QA teams to help reduce flaky tests and run E2E faster Infrastructure & Architecture Work with the architecture team to ensure robust, scalable system designs Apply deep knowledge of AWS services, Kafka, Redis, PostgreSQL and other tools in our stack Implement infrastructure as code and automated provisioning Required Qualifications 4+ years of experience in DevOps, SRE, or Platform Engineering roles Strong understanding of distributed systems architecture and failure modes Experience designing and executing performance testing strategies (load, stress, spike, endurance tests) Proficiency with monitoring tools and performance analysis methods Expertise with AWS Hands-on experience with containerization, orchestration, and modern CI/CD practices Working knowledge of PostgreSQL, Redis, Kafka, and similar data technologies Strong scripting skills (Python, Bash, etc.) and automation experience Excellent troubleshooting and analytical skills WHY YOU WANT TO WORK HERE Competitive compensation Employee Friendly ESOPs Remote Working Flexible Leave Program Home Workstation Setup A culture built on trust, transparency, and integrity Ground floor opportunity at a fast-growing series A startup Show more Show less
Posted 6 days ago
4.0 years
0 Lacs
Hyderabad, Telangana, India
Remote
Zuddl is a modular platform for events and webinars that helps event marketers plan and execute events that drive growth. Event teams from global organizations like Microsoft, Google, ServiceNow, Zylo, Postman, TransPerfect and the United Nations trust Zuddl. Our modular approach to event management lets B2B marketers and conferences organizers decide which components they need to build the perfect event and scale their event program. Zuddl is an outcome-oriented platform with a focus on flexibility, and is more partner, less vendor. FUNDING Zuddl being a part Y-Combinator 2020 batch has raised $13.35 million in Series A funding led by Alpha Wave Incubation and Qualcomm Ventures with participation from our existing investors GrowX ventures and Waveform Ventures. Things you would do Work on highly interactive React app with video, live streaming, real-time engagement etc Handle backend with thousands of concurrent users on large-scale events Optimising app performance and building for low-latency and efficient bundle size Follow best practices to build high-quality apps with unit testing Modern stack with React, Redux, Java 11, Postgres, Redis Collaborate with engineers and designers in a fast-paced and high-growth environment Passion for clean and appropriately tested code Things we need 4+ years of experience as Full Stack engineer Good experience in at least one of React and Java is mandatory Key expertise in React/Angular or similar frontend frameworks Expertise in backend development - Java/Python/.NET etc Well-rounded Full-Stack developer with exposure to all layers of application and development Proficiency with fundamental front-end languages such as HTML, CSS, and Javascript Strong working knowledge of Relational databases like Postgres, MySQL Strong in both high-level and low-level system design Strong understanding of different software development practices, infrastructure Nice to Have Experience with WebRTC, Live Streaming or other related video technologies Previously worked at high-growth Indian startups and/or startup founders highly preferred Why you want to work here Competitive compensation Employee Friendly ESOPs Remote Working Flexible Leave Program Home Workstation Setup A culture built on trust, transparency, and integrity Ground floor opportunity at a fast-growing series A startup Show more Show less
Posted 6 days ago
10.0 years
0 Lacs
India
Remote
Remote - India Full-time Nas Company is a media and tech company on a mission to help people feel more connected, both online and offline. With a team of 100 amazing people from 30 countries, we’re leading the way in the creator economy, reaching 300 million people worldwide every month. We believe in making real connections at a global scale- bringing people together, no matter where they are. Why should you be part of our success story At Nas Company, we help some of the world's biggest brands level up their social media and reach millions of people. We’re not just creating content—we’re creating the next wave of storytellers. We've trained companies, governments, and organizations on how to make viral content, empowering their employees, customers, executives, and even citizens to connect and share stories. Our focus is on mastering storytelling, building communities, and running powerful campaigns. We help the world’s top brands share their messages, create impact, and build communities that last. Our partners include Google, Facebook, the Bill & Melinda Gates Foundation, AppsFlyer, Canon, Grab, eToro, Coinbase, Solana, DW Bonn, University of Maryland, and many more. We've raised $23 million so far, backed by top VC investors like Lightspeed Venture Partners, Pitango, and 500 Global, to help make even bigger stories and bring people together. Why This Role Is Exciting We are looking for a dynamic and results-driven Sales & Project Manager to join our team. In this role, you will be responsible for managing and nurturing relationships with media clients, handling inbound leads, overseeing a vibrant community, and supporting the execution of creator campaigns. This is a fast-paced position where you’ll contribute to the success of the team by bringing in new business and ensuring smooth project management from start to finish. What This Job Involves Conduct outbound outreach for media clients, specifically targeting the Indian market, and build meaningful relationships to generate new business opportunities. Review and qualify inbound leads, ensuring they are appropriately handed off to the relevant team leads for further action. Oversee and manage the inbox of 1000 media contacts, ensuring prompt responses, organization, and efficient follow-up on all communications. Take charge of our community on nas.io, providing guidance and support to ensure an active and engaged network. Manage the execution of creator campaigns, ensuring they align with project goals and deliverables. Assist the team as needed with day-to-day tasks and contribute to the smooth running of various projects, offering help whenever necessary. Sound like you? To apply, you need to be / have: Proven experience in sales and project management, ideally within the media or digital industry. Strong communication and organizational skills, with the ability to manage multiple tasks and deadlines. Comfortable with technology platforms and tools to manage communications, leads, and community engagement. Ability to mentor and guide a team to achieve success and reach targets. A proactive and self-driven attitude, with an eagerness to learn and take on new challenges. Our Company Values Think in Days: We don't think about how many years something will take, we think about how many days. This is our secret to fast growth. Always Share Secrets: We don't believe in secrets. We share with our followers and our employees what we do and why we do it. Never Miss a Monday: We never miss a meeting. We never miss a deadline. We never miss a commitment. Commitment is at the core of our DNA. Be A Force For Good: All our actions intend to bring a positive impact to everyone around us. Explain for a 10-year old: We communicate in a simple and inclusive manner, free from unnecessary complexity. Benefits At Nas Company, we work hard, REALLY HARD! So we value our employees' well-being and believe that a supportive and fulfilling work environment contributes to their success. We're proud to offer a range of benefits that will enhance your professional and personal life. Here's what you can look forward to as part of our team: 😷 Medical Insurance : We care about your health. Our comprehensive medical insurance plans are tailored to each region, ensuring you have the coverage you need. 🧘🏽 Self Care/Wellness Fund : Your well-being matters. We provide a monthly fund of $100 to spend on activities that bring you joy and promote your self-care. 🧠 Mental Health Fund: We care about your mental health too! We provide a monthly fund of $150 to spend on therapy or career coaching. 🌴 Paid Time Off: You’ll be entitled to paid time off based on your region, in line with the company policy. 🏖️ Yearly Retreats : Unwind, bond, and collaborate at our annual company retreats. A time for the entire company to come together to rejuvenate and bond. 💰 Stock Options/Profit share : As part of our team, you’ll have the opportunity to potentially own a piece of the company through stock options or profit sharing, depending on company discretion, aligning your success with ours. 🚕 Transport Allowance : Employees located in New York, Singapore and Dubai enjoy a transport allowance, making your daily commute more convenient. At Nas Company, we're committed to nurturing a supportive and engaging workplace that promotes your growth and well-being. Join us and enjoy a comprehensive array of benefits designed with you in mind Show more Show less
Posted 6 days ago
0 years
0 Lacs
Navi Mumbai, Maharashtra, India
On-site
Company Description PULRAJ ELECTRONICS PVT LTD is a leading Electronics Manufacturing Service company based in Navi Mumbai. We specialize in PCB manufacturing and Assembly services for various market segments including Defence Electronics, Government PSU’s, Industrial Automation, Consumer Electronics, Medical Electronics, and Railways. Our state-of-the-art assembly line ensures quality, reliability, and on-time delivery since 2007. Role Description This is a full-time on-site role for an SMT Process Engineer at PULRAJ ELECTRONICS PVT LTD located in Navi Mumbai. The SMT Process Engineer will be responsible for managing the full-fledged assembly line, overseeing the Fully automated SMT line, Through-hole facility, Reflow oven, wave soldering machine, and Cyberoptics AOI system to ensure efficient PCB assemblies. Qualifications Experience with SMT Process Engineering and PCB manufacturing Knowledge of ISO standards and IPC-A-610H certification Ability to operate and maintain automated SMT and wave soldering machines Strong problem-solving and analytical skills Excellent communication and teamwork skills Understanding of electronic component sourcing and prototype validation process Bachelor's degree in Electrical or Electronics Engineering Show more Show less
Posted 6 days ago
0 years
0 Lacs
Khed, Maharashtra, India
Remote
Introduction: A Career at HARMAN Automotive We’re a global, multi-disciplinary team that’s putting the innovative power of technology to work and transforming tomorrow. At HARMAN Automotive, we give you the keys to fast-track your career. Engineer audio systems and integrated technology platforms that augment the driving experience Combine ingenuity, in-depth research, and a spirit of collaboration with design and engineering excellence Advance in-vehicle infotainment, safety, efficiency, and enjoyment About The Role This position is responsible for all aspects of SMT Equipment maintenance, monitoring, adjustment and repair, improve quality and efficiency in Harman India operation. Be a strong team player with strong sense of responsibility. What You Will Do Maintain SMT equipment for production such as Screen Printer(Speed line) / SPI(Kohyoung) / Fuji-NXT / Reflow Oven(Heller) / X-Ray machine / Bartector system / Auto insertion(Radial 8) or all equipment’s after hand insertion(PTH process) / Wave-Solder machine(Soltec) / Selective solder (Soltec and Ersa) / Conformal Coating machine and others except industry auto-control system for production quality and efficiency. For SMT technician, regularly check print quality, placement quality and analysis SPI and X-ray defect to reflect to process parameter adjustment. For PTH technician, regularly check soldering quality for wave and selective wave, check conformal coating quality and assembly line work status. Implement all equipment preventive maintenance according to PM schedule and PM procedure. Regularly check own responsible area 5S status: power cable, internet wiring, pressed air pipe and accessory equipment/ tooling status. Check daily (shift) production plan and actual production status at beginning of shift start to well arrange a whole day’s work of yourself. Regularly check all test station FTT, Summary shift equipment status, quality issue to complete daily report and communicate to next shift owner Having hands on experience in implementing Poke yoke systems & line improvements. Regularly check own responsible area 5S status: power cable, internet wiring, pressed air pipe and accessory equipment/ tooling status Regularly check ESD related content in own responsible area:ESD mat, ESD wrist strip alarm system, ionic fan, soldering iron and screwdriver etc. Feedback good advice to engineer from production operation to improve efficiency and quality. Keep active attitude for study to enlarge self-skill Performs any other duties as assigned by his supervisor to support the operation. What You Need To Be Successful Education: Diploma in EEE / ECE / Diploma in mechanical Experience: Three to Four years relevant experience. Work experience in MPM, FUJI , SPI , Heller , Teradyne / knowledge will be an added advantage What We Offer Flexible work environment, allowing for full-time remote work globally for positions that can be performed outside a HARMAN or customer location Access to employee discounts on world-class Harman and Samsung products (JBL, HARMAN Kardon, AKG, etc.) Extensive training opportunities through our own HARMAN University Competitive wellness benefits Tuition reimbursement “Be Brilliant” employee recognition and rewards program An inclusive and diverse work environment that fosters and encourages professional and personal development You Belong Here HARMAN is committed to making every employee feel welcomed, valued, and empowered. No matter what role you play, we encourage you to share your ideas, voice your distinct perspective, and bring your whole self with you – all within a support-minded culture that celebrates what makes each of us unique. We also recognize that learning is a lifelong pursuit and want you to flourish. We proudly offer added opportunities for training, development, and continuing education, further empowering you to live the career you want. About HARMAN: Where Innovation Unleashes Next-Level Technology Ever since the 1920s, we’ve been amplifying the sense of sound. Today, that legacy endures, with integrated technology platforms that make the world smarter, safer, and more connected. Across automotive, lifestyle, and digital transformation solutions, we create innovative technologies that turn ordinary moments into extraordinary experiences. Our renowned automotive and lifestyle solutions can be found everywhere, from the music we play in our cars and homes to venues that feature today’s most sought-after performers, while our digital transformation solutions serve humanity by addressing the world’s ever-evolving needs and demands. Marketing our award-winning portfolio under 16 iconic brands, such as JBL, Mark Levinson, and Revel, we set ourselves apart by exceeding the highest engineering and design standards for our customers, our partners and each other. If you’re ready to innovate and do work that makes a lasting impact, join our talent community today! HARMAN is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or Protected Veterans status. HARMAN offers a great work environment, challenging career opportunities, professional training, and competitive compensation. (www.harman.com) Show more Show less
Posted 6 days ago
3.0 years
0 Lacs
Hyderābād
On-site
Context Sanofi strategic direction is to standardize processes across sites, to embrace the digital transformation of its Manufacturing & Supply perimeter, looking at the opportunity to simplify its current solution landscape and leverage advanced technologies to bring business value. In that context, the MARS program aims to implement the Computer-assisted batch review, enabled by the definition and roll-out of a core Manufacturing Execution System (MES). The MARS (MES Accelerated Roadmap @ Sanofi) program will transform Sanofi plants, improving compliance, cost and cycle time performance. Over the last 3 years, Sanofi has deployed 30 Production sites across 4 GBUs (multiple and different pharmaceutical processes, 18 Weighing & Dispensing & 12 full MES), and a second wave, should start in the coming years (> 50 production sites, pending business case confirmation). This represents a strategic opportunity for an Manufacturing & Supply Transformation to: Design standardized end-to-end processes to generate business value for Manufacturing & Supply and deliver best-in-class solutions to our industrial sites, with a high focus on electronic batch record management (content, execution) & review by exception process; Deliver innovative "state of the art" tools enabling performance for manufacturing processes across the industrial affair sites; Allow new generation of deployment – more Agile & business centric Maintain robust and highly available solutions to operate industrial processes efficiently About the job The Digital MES Deployment & Integration Expert ensures the optimal performance of MES systems and Platforms by delivering solutions tailored to business needs. This role plays a central part in the deployment and evolution of Sanofi’s MES Core Model across industrial sites. Main responsibilities: End to end responsibility to install, configure, and update Industrial sites MES Digital systems and Platforms. Provide high-level of support, coordination, and communication to Industrial sites projects, maintain documentation, and drive continuous improvement. Contribute to the evolution towards an innovative MES Standard by leveraging AI, Cloud services and DevOps tools. Optimize MES performance and monitoring through development and automation initiatives. Occasionally, it may be required to perform the installations / updates over the weekend depending on the industrial site requirements. Share knowledge and foster digital skills development within the MES domain. This cross-functional role involves close collaboration with industrial sites, digital teams, infrastructure, cybersecurity, and external partners. The expert stays up to date with internal standards, industry best practices, and emerging technologies, while also contributing to the optimization of digital maintenance processes and tools. MES Scope: MES Solutions Siemens MES Opcenter Execution Pharma Product Koerber MES PAS-X Product Technical landscape: Cloud technologies & DevOps tools Kubernetes Windows Server Oracle Prostgre SQL CitrixAzure services Ansible Mendix C# - Power-shell – VB – PL/SQL End-to-end pharmaceutical manufacturing process Production & Work Instruction Execution Traceability & Genealogy Weighing & Dispensing Integration with ERP, SCADA, LIMS, WMS, Labeling, OEE, Data Platforms Recipe & Batch Management Quality Control & Compliance (GxP) Real-time Monitoring & Performance Tracking Automation & Digital Maintenance Support About you Experience : 5+ years of experience in the Digital Manufacturing Execution System (MES) domain within the pharmaceutical industry, with a strong interest in upskilling on emerging technologies and enhancing MES technical capabilities and Industrialization, or 5+ years of experience with Cloud technologies and DevOps tools, driving automation, scalability, and system reliability/Industrialization, with a strong interest in upskilling in the functional MES domain. Soft skills : Strong focus on value delivery, with the ability to work autonomously on solution design and take ownership and leadership within the assigned scope. Proven ability to work effectively in large-scale multicultural, multilingual, and matrixed organizational environments. Solid understanding of manufacturing processes in pharmaceutical plants, with strong knowledge of GxP regulations. Agile methodology practitioner Knowledge of reporting tools (Power BI) MES Solutions Technical skills : Siemens MES Opcenter Execution Pharma MES Product Koerber MES PAS-X MES Product Cloud technologies & DevOps tools Kubernetes Windows Server Oracle Prostgre SQL CitrixAzure services Ansible Mendix C# - Power-shell – VB – PL/SQL Education : Engineering or Masters in Computer Science or related field (or equivalent experience) Languages : English Pursue Progress, discover Extraordinary Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people. At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity. Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com!
Posted 6 days ago
2.0 years
3 - 6 Lacs
Hyderābād
Remote
Why NeuraFlash: At NeuraFlash, we are redefining the future of business through the power of AI and groundbreaking technologies like Agentforce. As a trusted leader in AI, Amazon, and Salesforce innovation, we craft intelligent solutions—integrating Salesforce Einstein, Service Cloud Voice, Amazon Connect, Agentforce and more—to revolutionize workflows, elevate customer experiences, and deliver tangible results. From conversational AI to predictive analytics, we empower organizations to stay ahead in an ever-evolving digital landscape with cutting-edge, tailored strategies. We are proud to be creating the future of generative AI and AI agents. Salesforce has launched Agentforce, and NeuraFlash was selected as the only partner for the private beta prior to launch. Post-launch, we've earned the distinction of being Salesforce's #1 partner for Agentforce, reinforcing our role as pioneers in this transformative space. Be part of the NeuraFlash journey and help shape the next wave of AI-powered transformation. Here, you'll collaborate with trailblazing experts who are passionate about pushing boundaries and leveraging technologies like Agentforce to create impactful customer outcomes. Whether you're developing advanced AI-powered bots, streamlining business operations, or building solutions using the latest generative AI technologies, your work will drive innovation at scale. If you're ready to make your mark in the AI space, NeuraFlash is the place for you. Summary: The Salesforce Support Engineer will work to respond to customer needs effectively and efficiently. This individual acts as a point of contact to coordinate and escalate to resolve customer-impacting incidents and questions. Strategically focused and responsible for customer satisfaction, maintaining customer communication, and overall customer relationship management during the lifecycle of a raised incident. This position requires a passion for problem-solving, a sense of urgency, understanding of the Salesforce application, and learning new concepts. We are building a best-in-class technical support team to handle 24x7x365 issues for our clients. Through handling incoming chats, emails, and cases from our existing customers, we provide support for Severity 1 and Severity 2 issues impacting critical operations. AS A SUPPORT ENGINEER YOU WILL HAVE THE OPPORTUNITY TO: Resolve customer service issues and skillfully manage complex customer service problems Manage customers' expectations and experience in a way that results in high customer satisfaction Provide timely and accurate status updates on cases, projects, and tasks as needed Anticipate and proactively address potential issues before they become problems for clients Identify and propose solutions to improve the efficiency and effectiveness of the support team and processes Collaborate on NeuraFlash's Managed Services Support Team initiatives such as development and product management, to identify and prioritize improvements to the Salesforce platform Stay up to date on new Salesforce features and updates and assess their impact on clients' environments Communicate effectively with clients and internal stakeholders to gather requirements, provide status updates, and present technical solutions Take thorough and accurate notes during meetings and follow up on any action items assigned Clearly communicate any issues or concerns raised during meetings to relevant stakeholders Contribute to continuous improvement efforts to optimize support processes and reduce resolution time Develop and maintain technical documentation for internal and external use Seek out opportunities to improve the customer experience and increase customer satisfaction Take initiative to learn and develop new skills and stay up to date on industry best practices and trends Assist developers to troubleshoot issues such as APIs, Apex, Visualforce, and implementation of other salesforce.com Ability to communicate technical best practices to customers Possess and maintain current Salesforce certifications and knowledge Meet any additional certification requirements as needed for the role or as required by NeuraFlash Stay up to date on certification requirements and renew certifications as needed Act as a subject matter expert and provide technical guidance to team members and clients 24x7 On-Call Requirements: On-call shifts 2 weekends per month - 8:30-20:30 IST 1 week per month - 2:30-8:00 IST Respond to notifications of Severity 1 and Severity 2 cases within SLA requirements Initiate contact with customers on Severity 1 and Severity 2 cases to understand the issue and begin troubleshooting QUALIFICATIONS: Minimum of 2 years of Customer Service Experience Minimum 2 years of experience as a Salesforce Administrator OR Minimum 2 years of experience as a Salesforce Support Engineer Excellent understanding of Salesforce best practices and functionality Excellent understanding of the Salesforce platform, with the ability to build custom apps and objects, formula fields, flows, custom views, and other content of intermediate complexity Experience working with Salesforce development: Apex Code (Triggers, Controllers and Batch classes), Visualforce pages, Web Service APIs, and the Lightning Platform (Aura /LWC framework), triggers, SOQL, and SOSL is preferred Experience with Service Cloud Voice is preferred Experience with Amazon Connect and CloudWatch is a plus A demonstrated ability to understand and articulate complex requirements is a plus Proven interest in Technology, consulting, and Salesforce Familiarity with Waterfall & Agile project management methodologies is a plus Excellent communication, presentation, and writing skills Ability to work under pressure and meet project deadlines Proficiency in object-oriented database principles, Microsoft Excel data manipulation, GSuite products (Gmail, Google Calendar, Google Docs, Sheets, Slides, etc.) Salesforce Certified Administrator is required (ADM201) Salesforce Service Cloud Consultant is preferred (CRT261) Four-Year college degree or related technical degree What's it like to be a part of NeuraFlash? Remote & In-Person: Whether you work out of our HQ in Massachusetts, one of our regional hubs, or you're one of over half of our NeuraFlash Family who work remotely, we're focused on keeping everyone connected and unified as one team. Travel: Get ready to pack your bags and hit the road! For certain roles, travel is an exciting part of the job, with an anticipated travel commitment of up to 25%. So, if you have a passion for adventure and don't mind a little jet-setting, this opportunity could be your ticket to exploring new places while making a positive impact on clients. Flexibility: Do you have to take the dog to the vet, pick up the kids from school, or the in-laws from the airport? We know that a perfect 9-5 isn't possible. So you have to jump out to do any of those, no problem! We build a culture of trust and understanding. We value good work not the hours in which you get it done Collaboration: You have a voice here! If you work with a team of smart people like we do, it's a no-brainer to take suggestions and feedback on how to keep NeuraFlash thriving. Our executive team holds town halls & company meetings where they address any suggestions or questions asked, no matter how big or small. Celebrate Often: We take our work seriously, but we don't take ourselves too seriously. Whether it is an arm wrestling contest, costume party, or ugly holiday sweaters our teams love to have fun. And while we work hard, we don't forget to slow down and celebrate the big things and the small things together. Location: NeuraFlash strives to provide you with the flexibility to work in the location that makes the most sense for your lifestyle. For those that prefer an office setting, this role may be based in any of our hub locations within the United States. If you prefer to work from home, we can accommodate remote locations for our employees based in the United States, anywhere within Alberta, British Columbia, or Ontario for our Canada-based employees, anywhere in India for our India-based employees, and anywhere within Colombia for our Colombia-based employees!
Posted 6 days ago
4.0 years
0 Lacs
Hyderābād
Remote
Zuddl is a modular platform for events and webinars that helps event marketers plan and execute events that drive growth. Event teams from global organizations like Microsoft, Google, ServiceNow, Zylo, Postman, TransPerfect and the United Nations trust Zuddl. Our modular approach to event management lets B2B marketers and conferences organizers decide which components they need to build the perfect event and scale their event program. Zuddl is an outcome-oriented platform with a focus on flexibility, and is more partner, less vendor. FUNDING Zuddl being a part Y-Combinator 2020 batch has raised $13.35 million in Series A funding led by Alpha Wave Incubation and Qualcomm Ventures with participation from our existing investors GrowX ventures and Waveform Ventures. Things you would do Work on highly interactive React app with video, live streaming, real-time engagement etc Handle backend with thousands of concurrent users on large-scale events Optimising app performance and building for low-latency and efficient bundle size Follow best practices to build high-quality apps with unit testing Modern stack with React, Redux, Java 11, Postgres, Redis Collaborate with engineers and designers in a fast-paced and high-growth environment Passion for clean and appropriately tested code Things we need 4+ years of experience as Full Stack engineer Good experience in at least one of React and Java is mandatory Key expertise in React/Angular or similar frontend frameworks Expertise in backend development - Java/Python/.NET etc Well-rounded Full-Stack developer with exposure to all layers of application and development Proficiency with fundamental front-end languages such as HTML, CSS, and Javascript Strong working knowledge of Relational databases like Postgres, MySQL Strong in both high-level and low-level system design Strong understanding of different software development practices, infrastructure Nice to Have Experience with WebRTC, Live Streaming or other related video technologies Previously worked at high-growth Indian startups and/or startup founders highly preferred Why you want to work here Competitive compensation Employee Friendly ESOPs Remote Working Flexible Leave Program Home Workstation Setup A culture built on trust, transparency, and integrity Ground floor opportunity at a fast-growing series A startup
Posted 6 days ago
4.0 years
6 - 10 Lacs
Hyderābād
Remote
Zuddl is a modular platform for events and webinars that helps event marketers plan and execute events that drive growth. Event teams from global organizations like Microsoft, Google, ServiceNow, Zylo, Postman, TransPerfect and the United Nations trust Zuddl. Our modular approach to event management lets B2B marketers and conferences organizers decide which components they need to build the perfect event and scale their event program. Zuddl is an outcome-oriented platform with a focus on flexibility, and is more partner, less vendor. FUNDING Zuddl being a part Y-Combinator 2020 batch has raised $13.35 million in Series A funding led by Alpha Wave Incubation and Qualcomm Ventures with participation from our existing investors GrowX ventures and Waveform Ventures. About the Role We're seeking an experienced DevOps/SRE professional who can identify, analyze, and mitigate risks across our technology stack while optimizing our infrastructure and developer workflows. The ideal talent combines deep technical knowledge with analytical thinking to anticipate potential system failures before they occur. Key Responsibilities Risk Assessment & Mitigation Conduct comprehensive risk assessments across the product ecosystem including load spikes, UI performance, and security vulnerabilities Design and implement various load testing strategies to validate system behavior under different conditions Analyze testing results through database query performance, API latency/throughput, external dependencies, and library usage Recommend and implement appropriate solutions to identified risks Performance Optimization Identify and address UI performance risks including API call optimization, CSS rendering efficiency, and high-volume data handling (e.g., chat functionality) Monitor and optimize database performance through query analysis and indexing strategies Implement caching strategies and performance improvements across the tech stack Developer Experience & CI/CD Enhance developer productivity by creating and optimizing GitHub Actions workflows Design and maintain robust CI/CD pipelines to enable faster, safer deployments Automate repetitive tasks and create self-service tools for the development team Helping QA teams to help reduce flaky tests and run E2E faster Infrastructure & Architecture Work with the architecture team to ensure robust, scalable system designs Apply deep knowledge of AWS services, Kafka, Redis, PostgreSQL and other tools in our stack Implement infrastructure as code and automated provisioning Required Qualifications 4+ years of experience in DevOps, SRE, or Platform Engineering roles Strong understanding of distributed systems architecture and failure modes Experience designing and executing performance testing strategies (load, stress, spike, endurance tests) Proficiency with monitoring tools and performance analysis methods Expertise with AWS Hands-on experience with containerization, orchestration, and modern CI/CD practices Working knowledge of PostgreSQL, Redis, Kafka, and similar data technologies Strong scripting skills (Python, Bash, etc.) and automation experience Excellent troubleshooting and analytical skills WHY YOU WANT TO WORK HERE Competitive compensation Employee Friendly ESOPs Remote Working Flexible Leave Program Home Workstation Setup A culture built on trust, transparency, and integrity Ground floor opportunity at a fast-growing series A startup
Posted 6 days ago
3.0 years
0 - 0 Lacs
Hyderābād
Remote
Job Title: Customer Support – Technical (IoT Home Automation) Experience: 3+ Years Location: Pert Smart Home Automation Department: Customer Support / Technical Services Employment Type: Full-Time Job Summary: We are looking for a proactive and technically skilled Customer Support Executive with 3+ years of experience in the IoT Home Automation domain. The ideal candidate will be responsible for handling inbound customer queries, resolving technical issues, and managing warranty-related support calls efficiently to ensure customer satisfaction and retention. Key Responsibilities: Respond to customer calls and emails related to installation issues, product malfunctions, and warranty claims for home automation products. Troubleshoot technical issues remotely and guide customers through step-by-step solutions. Coordinate with the internal technical team for escalated support cases and ensure timely resolution. Maintain clear documentation of customer interactions, problems, and resolutions in the CRM system. Validate warranty claims, update warranty status, and process service requests in line with company policy. Educate customers about device functionalities, app usage, firmware updates, and connectivity solutions. Follow up with customers post-resolution to ensure satisfaction and closure. Contribute to knowledge base articles, FAQs, and support documentation. Requirements: Minimum 3 years of experience in technical customer support, specifically in IoT or Smart Home Automation. Strong understanding of smart devices, wireless technologies (Wi-Fi, Zigbee, Z-Wave), and mobile apps. Excellent verbal and written communication skills in English and local language(s). Ability to manage stressful situations calmly and professionally. Experience using CRM and ticketing tools (e.g., Zoho, Freshdesk, or similar). Problem-solving mindset with a customer-first attitude. Basic networking and troubleshooting knowledge preferred. Nice to Have: Experience working with B2C consumer tech products or automation service providers. Exposure to smart lighting, security systems, voice assistant integrations (Alexa/Google), etc. Job Types: Full-time, Permanent Benefits: Cell phone reimbursement Commuter assistance Internet reimbursement Paid sick time Paid time off Provident Fund Shift: Day shift Work Location: In person Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹30,000.00 per month Benefits: Cell phone reimbursement Commuter assistance Paid sick time Paid time off Provident Fund Schedule: Day shift Supplemental Pay: Overtime pay Education: Bachelor's (Required) Experience: Home Automation: 1 year (Required) Language: Hindi (Required) English (Required) Work Location: In person Speak with the employer +91 8886635910
Posted 6 days ago
2.0 years
0 Lacs
Delhi
Remote
Why NeuraFlash: At NeuraFlash, we are redefining the future of business through the power of AI and groundbreaking technologies like Agentforce. As a trusted leader in AI, Amazon, and Salesforce innovation, we craft intelligent solutions—integrating Salesforce Einstein, Service Cloud Voice, Amazon Connect, Agentforce and more—to revolutionize workflows, elevate customer experiences, and deliver tangible results. From conversational AI to predictive analytics, we empower organizations to stay ahead in an ever-evolving digital landscape with cutting-edge, tailored strategies. We are proud to be creating the future of generative AI and AI agents. Salesforce has launched Agentforce, and NeuraFlash was selected as the only partner for the private beta prior to launch. Post-launch, we've earned the distinction of being Salesforce's #1 partner for Agentforce, reinforcing our role as pioneers in this transformative space. Be part of the NeuraFlash journey and help shape the next wave of AI-powered transformation. Here, you'll collaborate with trailblazing experts who are passionate about pushing boundaries and leveraging technologies like Agentforce to create impactful customer outcomes. Whether you're developing advanced AI-powered bots, streamlining business operations, or building solutions using the latest generative AI technologies, your work will drive innovation at scale. If you're ready to make your mark in the AI space, NeuraFlash is the place for you. Summary: The Salesforce Support Engineer will work to respond to customer needs effectively and efficiently. This individual acts as a point of contact to coordinate and escalate to resolve customer-impacting incidents and questions. Strategically focused and responsible for customer satisfaction, maintaining customer communication, and overall customer relationship management during the lifecycle of a raised incident. This position requires a passion for problem-solving, a sense of urgency, understanding of the Salesforce application, and learning new concepts. We are building a best-in-class technical support team to handle 24x7x365 issues for our clients. Through handling incoming chats, emails, and cases from our existing customers, we provide support for Severity 1 and Severity 2 issues impacting critical operations. AS A SUPPORT ENGINEER YOU WILL HAVE THE OPPORTUNITY TO: Resolve customer service issues and skillfully manage complex customer service problems Manage customers' expectations and experience in a way that results in high customer satisfaction Provide timely and accurate status updates on cases, projects, and tasks as needed Anticipate and proactively address potential issues before they become problems for clients Identify and propose solutions to improve the efficiency and effectiveness of the support team and processes Collaborate on NeuraFlash;s Managed Services Support Team initiatives such as development and product management, to identify and prioritize improvements to the Salesforce platform Stay up to date on new Salesforce features and updates and assess their impact on clients' environments Communicate effectively with clients and internal stakeholders to gather requirements, provide status updates, and present technical solutions Take thorough and accurate notes during meetings and follow up on any action items assigned Clearly communicate any issues or concerns raised during meetings to relevant stakeholders Contribute to continuous improvement efforts to optimize support processes and reduce resolution time Develop and maintain technical documentation for internal and external use Seek out opportunities to improve the customer experience and increase customer satisfaction Take initiative to learn and develop new skills and stay up to date on industry best practices and trends Assist developers to troubleshoot issues such as APIs, Apex, Visualforce, and implementation of other salesforce.com Ability to communicate technical best practices to customers Possess and maintain current Salesforce certifications and knowledge Meet any additional certification requirements as needed for the role or as required by NeuraFlash Stay up to date on certification requirements and renew certifications as needed Act as a subject matter expert and provide technical guidance to team members and clients 24x7 On-Call Requirements: On-call shifts 2 weekends per month - 8:30-20:30 IST 1 week per month - 2:30-8:00 IST Respond to notifications of Severity 1 and Severity 2 cases within SLA requirements Initiate contact with customers on Severity 1 and Severity 2 cases to understand the issue and begin troubleshooting QUALIFICATIONS: Minimum of 2 years of Customer Service Experience Minimum 2 years of experience as a Salesforce Administrator OR Minimum 2 years of experience as a Salesforce Support Engineer Excellent understanding of Salesforce best practices and functionality Excellent understanding of the Salesforce platform, with the ability to build custom apps and objects, formula fields, flows, custom views, and other content of intermediate complexity Experience working with Salesforce development: Apex Code (Triggers, Controllers and Batch classes), Visualforce pages, Web Service APIs, and the Lightning Platform (Aura /LWC framework), triggers, SOQL, and SOSL is preferred Experience with Service Cloud Voice is preferred Experience with Amazon Connect and CloudWatch is a plus A demonstrated ability to understand and articulate complex requirements is a plus Proven interest in Technology, consulting, and Salesforce Familiarity with Waterfall & Agile project management methodologies is a plus Excellent communication, presentation, and writing skills Ability to work under pressure and meet project deadlines Proficiency in object-oriented database principles, Microsoft Excel data manipulation, GSuite products (Gmail, Google Calendar, Google Docs, Sheets, Slides, etc.) Salesforce Certified Administrator is required (ADM201) Salesforce Service Cloud Consultant is preferred (CRT261) Four-Year college degree or related technical degree What's it like to be a part of NeuraFlash? Remote & In-Person: Whether you work out of our HQ in Massachusetts, one of our regional hubs, or you're one of over half of our NeuraFlash Family who work remotely, we're focused on keeping everyone connected and unified as one team. Travel: Get ready to pack your bags and hit the road! For certain roles, travel is an exciting part of the job, with an anticipated travel commitment of up to 25%. So, if you have a passion for adventure and don't mind a little jet-setting, this opportunity could be your ticket to exploring new places while making a positive impact on clients. Flexibility: Do you have to take the dog to the vet, pick up the kids from school, or the in-laws from the airport? We know that a perfect 9-5 isn't possible. So you have to jump out to do any of those, no problem! We build a culture of trust and understanding. We value good work not the hours in which you get it done Collaboration: You have a voice here! If you work with a team of smart people like we do, it's a no-brainer to take suggestions and feedback on how to keep NeuraFlash thriving. Our executive team holds town halls & company meetings where they address any suggestions or questions asked, no matter how big or small. Celebrate Often: We take our work seriously, but we don't take ourselves too seriously. Whether it is an arm wrestling contest, costume party, or ugly holiday sweaters our teams love to have fun. And while we work hard, we don't forget to slow down and celebrate the big things and the small things together. Location: NeuraFlash strives to provide you with the flexibility to work in the location that makes the most sense for your lifestyle. For those that prefer an office setting, this role may be based in any of our hub locations within the United States. If you prefer to work from home, we can accommodate remote locations for our employees based in the United States, anywhere within Alberta, British Columbia, or Ontario for our Canada-based employees, anywhere in India for our India-based employees, and anywhere within Colombia for our Colombia-based employees!
Posted 6 days ago
2.0 years
2 - 6 Lacs
Noida
Remote
Why NeuraFlash: At NeuraFlash, we are redefining the future of business through the power of AI and groundbreaking technologies like Agentforce. As a trusted leader in AI, Amazon, and Salesforce innovation, we craft intelligent solutions—integrating Salesforce Einstein, Service Cloud Voice, Amazon Connect, Agentforce and more—to revolutionize workflows, elevate customer experiences, and deliver tangible results. From conversational AI to predictive analytics, we empower organizations to stay ahead in an ever-evolving digital landscape with cutting-edge, tailored strategies. We are proud to be creating the future of generative AI and AI agents. Salesforce has launched Agentforce, and NeuraFlash was selected as the only partner for the private beta prior to launch. Post-launch, we've earned the distinction of being Salesforce's #1 partner for Agentforce, reinforcing our role as pioneers in this transformative space. Be part of the NeuraFlash journey and help shape the next wave of AI-powered transformation. Here, you'll collaborate with trailblazing experts who are passionate about pushing boundaries and leveraging technologies like Agentforce to create impactful customer outcomes. Whether you're developing advanced AI-powered bots, streamlining business operations, or building solutions using the latest generative AI technologies, your work will drive innovation at scale. If you're ready to make your mark in the AI space, NeuraFlash is the place for you. Summary: The Salesforce Support Engineer will work to respond to customer needs effectively and efficiently. This individual acts as a point of contact to coordinate and escalate to resolve customer-impacting incidents and questions. Strategically focused and responsible for customer satisfaction, maintaining customer communication, and overall customer relationship management during the lifecycle of a raised incident. This position requires a passion for problem-solving, a sense of urgency, understanding of the Salesforce application, and learning new concepts. We are building a best-in-class technical support team to handle 24x7x365 issues for our clients. Through handling incoming chats, emails, and cases from our existing customers, we provide support for Severity 1 and Severity 2 issues impacting critical operations. AS A SUPPORT ENGINEER YOU WILL HAVE THE OPPORTUNITY TO: Resolve customer service issues and skillfully manage complex customer service problems Manage customers' expectations and experience in a way that results in high customer satisfaction Provide timely and accurate status updates on cases, projects, and tasks as needed Anticipate and proactively address potential issues before they become problems for clients Identify and propose solutions to improve the efficiency and effectiveness of the support team and processes Collaborate on NeuraFlash's Managed Services Support Team initiatives such as development and product management, to identify and prioritize improvements to the Salesforce platform Stay up to date on new Salesforce features and updates and assess their impact on clients' environments Communicate effectively with clients and internal stakeholders to gather requirements, provide status updates, and present technical solutions Take thorough and accurate notes during meetings and follow up on any action items assigned Clearly communicate any issues or concerns raised during meetings to relevant stakeholders Contribute to continuous improvement efforts to optimize support processes and reduce resolution time Develop and maintain technical documentation for internal and external use Seek out opportunities to improve the customer experience and increase customer satisfaction Take initiative to learn and develop new skills and stay up to date on industry best practices and trends Assist developers to troubleshoot issues such as APIs, Apex, Visualforce, and implementation of other salesforce.com Ability to communicate technical best practices to customers Possess and maintain current Salesforce certifications and knowledge Meet any additional certification requirements as needed for the role or as required by NeuraFlash Stay up to date on certification requirements and renew certifications as needed Act as a subject matter expert and provide technical guidance to team members and clients 24x7 On-Call Requirements: On-call shifts 2 weekends per month - 8:30-20:30 IST 1 week per month - 2:30-8:00 IST Respond to notifications of Severity 1 and Severity 2 cases within SLA requirements Initiate contact with customers on Severity 1 and Severity 2 cases to understand the issue and begin troubleshooting QUALIFICATIONS: Minimum of 2 years of Customer Service Experience Minimum 2 years of experience as a Salesforce Administrator OR Minimum 2 years of experience as a Salesforce Support Engineer Excellent understanding of Salesforce best practices and functionality Excellent understanding of the Salesforce platform, with the ability to build custom apps and objects, formula fields, flows, custom views, and other content of intermediate complexity Experience working with Salesforce development: Apex Code (Triggers, Controllers and Batch classes), Visualforce pages, Web Service APIs, and the Lightning Platform (Aura /LWC framework), triggers, SOQL, and SOSL is preferred Experience with Service Cloud Voice is preferred Experience with Amazon Connect and CloudWatch is a plus A demonstrated ability to understand and articulate complex requirements is a plus Proven interest in Technology, consulting, and Salesforce Familiarity with Waterfall & Agile project management methodologies is a plus Excellent communication, presentation, and writing skills Ability to work under pressure and meet project deadlines Proficiency in object-oriented database principles, Microsoft Excel data manipulation, GSuite products (Gmail, Google Calendar, Google Docs, Sheets, Slides, etc.) Salesforce Certified Administrator is required (ADM201) Salesforce Service Cloud Consultant is preferred (CRT261) Four-Year college degree or related technical degree What's it like to be a part of NeuraFlash? Remote & In-Person: Whether you work out of our HQ in Massachusetts, one of our regional hubs, or you're one of over half of our NeuraFlash Family who work remotely, we're focused on keeping everyone connected and unified as one team. Travel: Get ready to pack your bags and hit the road! For certain roles, travel is an exciting part of the job, with an anticipated travel commitment of up to 25%. So, if you have a passion for adventure and don't mind a little jet-setting, this opportunity could be your ticket to exploring new places while making a positive impact on clients. Flexibility: Do you have to take the dog to the vet, pick up the kids from school, or the in-laws from the airport? We know that a perfect 9-5 isn't possible. So you have to jump out to do any of those, no problem! We build a culture of trust and understanding. We value good work not the hours in which you get it done Collaboration: You have a voice here! If you work with a team of smart people like we do, it's a no-brainer to take suggestions and feedback on how to keep NeuraFlash thriving. Our executive team holds town halls & company meetings where they address any suggestions or questions asked, no matter how big or small. Celebrate Often: We take our work seriously, but we don't take ourselves too seriously. Whether it is an arm wrestling contest, costume party, or ugly holiday sweaters our teams love to have fun. And while we work hard, we don't forget to slow down and celebrate the big things and the small things together. Location: NeuraFlash strives to provide you with the flexibility to work in the location that makes the most sense for your lifestyle. For those that prefer an office setting, this role may be based in any of our hub locations within the United States. If you prefer to work from home, we can accommodate remote locations for our employees based in the United States, anywhere within Alberta, British Columbia, or Ontario for our Canada-based employees, anywhere in India for our India-based employees, and anywhere within Colombia for our Colombia-based employees!
Posted 6 days ago
2.0 years
3 - 5 Lacs
Jaipur
Remote
Why NeuraFlash: At NeuraFlash, we are redefining the future of business through the power of AI and groundbreaking technologies like Agentforce. As a trusted leader in AI, Amazon, and Salesforce innovation, we craft intelligent solutions—integrating Salesforce Einstein, Service Cloud Voice, Amazon Connect, Agentforce and more—to revolutionize workflows, elevate customer experiences, and deliver tangible results. From conversational AI to predictive analytics, we empower organizations to stay ahead in an ever-evolving digital landscape with cutting-edge, tailored strategies. We are proud to be creating the future of generative AI and AI agents. Salesforce has launched Agentforce, and NeuraFlash was selected as the only partner for the private beta prior to launch. Post-launch, we've earned the distinction of being Salesforce's #1 partner for Agentforce, reinforcing our role as pioneers in this transformative space. Be part of the NeuraFlash journey and help shape the next wave of AI-powered transformation. Here, you'll collaborate with trailblazing experts who are passionate about pushing boundaries and leveraging technologies like Agentforce to create impactful customer outcomes. Whether you're developing advanced AI-powered bots, streamlining business operations, or building solutions using the latest generative AI technologies, your work will drive innovation at scale. If you're ready to make your mark in the AI space, NeuraFlash is the place for you. Summary: The Salesforce Support Engineer will work to respond to customer needs effectively and efficiently. This individual acts as a point of contact to coordinate and escalate to resolve customer-impacting incidents and questions. Strategically focused and responsible for customer satisfaction, maintaining customer communication, and overall customer relationship management during the lifecycle of a raised incident. This position requires a passion for problem-solving, a sense of urgency, understanding of the Salesforce application, and learning new concepts. We are building a best-in-class technical support team to handle 24x7x365 issues for our clients. Through handling incoming chats, emails, and cases from our existing customers, we provide support for Severity 1 and Severity 2 issues impacting critical operations. AS A SUPPORT ENGINEER YOU WILL HAVE THE OPPORTUNITY TO: Resolve customer service issues and skillfully manage complex customer service problems Manage customers' expectations and experience in a way that results in high customer satisfaction Provide timely and accurate status updates on cases, projects, and tasks as needed Anticipate and proactively address potential issues before they become problems for clients Identify and propose solutions to improve the efficiency and effectiveness of the support team and processes Collaborate on NeuraFlash's Managed Services Support Team initiatives such as development and product management, to identify and prioritize improvements to the Salesforce platform Stay up to date on new Salesforce features and updates and assess their impact on clients' environments Communicate effectively with clients and internal stakeholders to gather requirements, provide status updates, and present technical solutions Take thorough and accurate notes during meetings and follow up on any action items assigned Clearly communicate any issues or concerns raised during meetings to relevant stakeholders Contribute to continuous improvement efforts to optimize support processes and reduce resolution time Develop and maintain technical documentation for internal and external use Seek out opportunities to improve the customer experience and increase customer satisfaction Take initiative to learn and develop new skills and stay up to date on industry best practices and trends Assist developers to troubleshoot issues such as APIs, Apex, Visualforce, and implementation of other salesforce.com Ability to communicate technical best practices to customers Possess and maintain current Salesforce certifications and knowledge Meet any additional certification requirements as needed for the role or as required by NeuraFlash Stay up to date on certification requirements and renew certifications as needed Act as a subject matter expert and provide technical guidance to team members and clients 24x7 On-Call Requirements: On-call shifts 2 weekends per month - 8:30-20:30 IST 1 week per month - 2:30-8:00 IST Respond to notifications of Severity 1 and Severity 2 cases within SLA requirements Initiate contact with customers on Severity 1 and Severity 2 cases to understand the issue and begin troubleshooting QUALIFICATIONS: Minimum of 2 years of Customer Service Experience Minimum 2 years of experience as a Salesforce Administrator OR Minimum 2 years of experience as a Salesforce Support Engineer Excellent understanding of Salesforce best practices and functionality Excellent understanding of the Salesforce platform, with the ability to build custom apps and objects, formula fields, flows, custom views, and other content of intermediate complexity Experience working with Salesforce development: Apex Code (Triggers, Controllers and Batch classes), Visualforce pages, Web Service APIs, and the Lightning Platform (Aura /LWC framework), triggers, SOQL, and SOSL is preferred Experience with Service Cloud Voice is preferred Experience with Amazon Connect and CloudWatch is a plus A demonstrated ability to understand and articulate complex requirements is a plus Proven interest in Technology, consulting, and Salesforce Familiarity with Waterfall & Agile project management methodologies is a plus Excellent communication, presentation, and writing skills Ability to work under pressure and meet project deadlines Proficiency in object-oriented database principles, Microsoft Excel data manipulation, GSuite products (Gmail, Google Calendar, Google Docs, Sheets, Slides, etc.) Salesforce Certified Administrator is required (ADM201) Salesforce Service Cloud Consultant is preferred (CRT261) Four-Year college degree or related technical degree What's it like to be a part of NeuraFlash? Remote & In-Person: Whether you work out of our HQ in Massachusetts, one of our regional hubs, or you're one of over half of our NeuraFlash Family who work remotely, we're focused on keeping everyone connected and unified as one team. Travel: Get ready to pack your bags and hit the road! For certain roles, travel is an exciting part of the job, with an anticipated travel commitment of up to 25%. So, if you have a passion for adventure and don't mind a little jet-setting, this opportunity could be your ticket to exploring new places while making a positive impact on clients. Flexibility: Do you have to take the dog to the vet, pick up the kids from school, or the in-laws from the airport? We know that a perfect 9-5 isn't possible. So you have to jump out to do any of those, no problem! We build a culture of trust and understanding. We value good work not the hours in which you get it done Collaboration: You have a voice here! If you work with a team of smart people like we do, it's a no-brainer to take suggestions and feedback on how to keep NeuraFlash thriving. Our executive team holds town halls & company meetings where they address any suggestions or questions asked, no matter how big or small. Celebrate Often: We take our work seriously, but we don't take ourselves too seriously. Whether it is an arm wrestling contest, costume party, or ugly holiday sweaters our teams love to have fun. And while we work hard, we don't forget to slow down and celebrate the big things and the small things together. Location: NeuraFlash strives to provide you with the flexibility to work in the location that makes the most sense for your lifestyle. For those that prefer an office setting, this role may be based in any of our hub locations within the United States. If you prefer to work from home, we can accommodate remote locations for our employees based in the United States, anywhere within Alberta, British Columbia, or Ontario for our Canada-based employees, anywhere in India for our India-based employees, and anywhere within Colombia for our Colombia-based employees!
Posted 6 days ago
3.0 years
0 Lacs
India
On-site
JS TechAlliance Consulting Private limited is a global IT solutions company that provides full-cycle services in the areas of software development, web-based enterprise solutions, mobile application design, and portal development. We combine solid business domain experience, technical expertise, profound knowledge of industry trends, and a quality-driven delivery model to offer progressive end-to-end web solutions. Our goal is to provide specialized mobile software and web business solutions while providing business consulting to our clients. About the Role :- We are seeking a skilled Embedded Developer with solid experience in embedded systems and astrong command of C/C++ programming. The candidate will be working on the development of Z-Wave-based end devices, including switches, roller shutters, and various sensors. A deepunderstanding of Silicon Labs controllers and hands-on experience with Simplicity Studio isessential. Prior experience with Z-Wave device development is a significant advantage.Key Responsibilities 1.Design, develop, and maintain firmware for Z-Wave end devices (e.g., switches,roller shutters, sensors). 2.Develop and integrate drivers and low-level software for microcontrollers andperipherals. 3.Collaborate with hardware teams to bring up new platforms and perform board bring-up and debugging. 4.Work with the Z-Wave SDK and Simplicity Studio for device provisioning,configuration, and testing. 5.Implement and maintain communication protocols with a focus on Z-Wave. 6.Optimize software for performance, memory, and power consumption in embeddedsystems. 7.Conduct unit tests, debugging, and issue resolution for released firmware. QualificationsMust-Have: 1. 3+ years of experience in embedded systems development. 2. Proficient in C/C++ with solid understanding of embedded software design patterns. 3. Experience with Silicon Labs controllers and development in Simplicity Studio. 4. Hands-on experience in real-time embedded systems development and debugging. 5. Strong understanding of hardware-software interfaces, UART/I2C/SPI, GPIO, ADC,timers, etc. Nice to Have (Preferred): 1.Prior experience in Z-Wave protocol stack and device development. 2.Experience with Silicon Labs Z-Wave SDKs. 3.Familiarity with low-power design and battery-powered device optimization. 4.Exposure to wireless communication standards and protocols (BLE, Zigbee, Thread is a plus). Experience: 3 to 5 Years experience Job Location: Indore Joining: Immediate (prefer less than 15 days Notice Period) Share Resume :- hr@jstechalliance.com or can contact here - Direct : 0731-3122400 (Ask for Mrs. Anjali ) WhatsApp : 8224006397 Job Type: Full-time Education: Bachelor's (Required) Experience: total work: 3 years (Required) Z-wave Devices: 2 years (Required) Embedded software: 3 years (Required) Language: English (Required) Work Location: In person
Posted 6 days ago
0 years
0 Lacs
Delhi, India
On-site
AI Rudder is a software company that harnesses the power of AI voice automation to supercharge customer experiences. With AI voice assistants, your call center can make quality human-like calls at lightning speeds, collecting and analyzing data automatically to reach and activate more customers. AI Rudder helps call centers reduce costs by automating repetitive tasks and lowering agent workload. This frees up agents to focus on things only humans can do. Over the long term, AI Rudder aims to rethink the future of business communication. Sell the next wave of highly demanded solutions. Responsibilities: Complete training assessments for text and audio data annotation/quality inspection personnel. Assist in the production and verification of model training/testing data, ensuring data quality. Assist in the analysis of robot performance to improve its effectiveness. Requirements: Bachelor’s degree or above, native-level proficiency in Hindi or Tamil. Proactive and responsible, detail-oriented. Preferably with background knowledge in AI and related industry experience. Able to work on-site for at least 3 days a week consistently. Show more Show less
Posted 6 days ago
3.0 - 5.0 years
0 Lacs
Gurgaon, Haryana, India
On-site
Skill required: Sourcing & Procurement - Procurement Management Designation: Func & Ind Intelligence Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? Go beyond processing purchase orders at lower costs to help clients reap savings and value from the billions they spend on the goods and services that run their day-to-day business operations. You will be working as a part of Procurement management team which uses a systematic approach for buying all the goods and services needed for a company to stay sustainable. They are involved in the identification of need, finding and qualifying the suppliers, requesting proposals, negotiating with suppliers, contracting, delivery and analyzing results.A systematic approach used for buying all the goods and services needed for a particular project or for the company generally to stay sustainable. It consists of: the identification of need; finding and qualifying the suppliers; requesting proposals, negotiating with suppliers, contracting, delivery and analyzing results; The Catalog Enablement team will demonstrate the ability to support multiple projects, offer solutions and escalate issues and manage the enablement of Catalog according to the project plan Ensure Catalog strategy is in alignment with respective category strategy to manage supply base (preferred suppliers with preferred pricing Work with Category Mangers to develop enablement strategy with wave approach for targeted suppliers Drive Catalog deployment for e-Catalogs and maintenance of Catalog as well as management of Catalog staging processes (includes collection, preparation, review, approval and publishing) Responsible for administration / maintenance of Catalogs for all categories and applicable suppliers Alignment and coordination with suppliers regarding Catalog and ongoing Catalog maintenance; educate and communicate suppliers with Catalog enablement process, requirements, timelines and readiness Develop and implement appropriate Catalog strategies, encompassing all categories of spend and based on best practices and industry knowledge Act in the role of subject matter expert and provide guidance and direction regarding SAP Ariba/COUPA transaction processing, such as Punch-out Catalogs, Internal CIF (Catalog Interchange Format) or Non-Catalog purchase orders; understand and convey the differences and benefits of each to stakeholders Act as primary conduit for P2P Catalog enablement linked to the Client Global Supplier What are we looking for? Work with Client Delivery to ensure that services are delivered in accordance with contractual service level obligations Deploy and drive execution of supplier communication strategy for Catalogs Review Assist in troubleshooting and analysis of errors in the Catalogs Reporting on status of enablement internally and externally Delivers high-quality, on-time implementation services on Catalog Enablement Projects to clients utilizing the Ariba/Coupa Network and liaise with SPLs Responsible for creation of Catalog Enablement specific education materialsRelevant Experience in electronic Catalog enablement for procurement Demonstrated proficiency in partnering with cross functional key stakeholders across the business Self-directed, flexible and able to work independently Demonstrated experience with coaching and mentoring team members to drive project initiatives Attention to detail, ability to multi-task and strong organizational skills Ariba and Coupa Tool Enablement Root Cause Analysis Excellent Communication Skills MS Excel (Advanced Excel) Dashboards and Reporting Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Show more Show less
Posted 6 days ago
3.0 years
0 Lacs
Mumbai, Maharashtra, India
On-site
Job Description: Manager - Regional Sales Company: Expertrons Location: Work from Office About 100X Growth Partners (by Expertrons): Website: https://100xgrowthpartners.com/ 100X Growth Partners is your strategic growth enabler, empowering businesses to scale exponentially through a proven, franchise - driven expansion model. Backed by Expertrons , we specialize in transforming high-potential businesses into market leaders with minimal capital risk. Founded by IIT Bombay alumni Vivek Gupta and Jatin Solanki , 100X Growth Partners brings together deep industry expertise and a successful track record of scaling brands across sectors. Our mission is simple yet impactful—to drive rapid and profitable growth through franchising. From developing customized franchise models to providing full-spectrum support across marketing, recruitment, legal, and operational execution, we ensure our partners are set up for long-term success. About Expertrons: Website: https://www.expertrons.com/ Expertrons is the world's largest repository of career experience content, offering over 100,000 minutes of exclusive insights from 6,500+ industry leaders from global giants like Microsoft, Amazon, BCG, and Sequoia Capital, as well as top institutions such as HBS, Stanford, IITs, and IIMs. At the core is our patent-pending videobot technology—an AI-powered, interactive platform revolutionizing the way professionals learn and grow through expert-led guidance. With robust backing from investors like Ivycap Ventures, Auxano Capital, Iceland Venture Studio, and industry leaders including Kunal Shah and Anant Maheshwari, our foundation is built on credibility, innovation, and scale. Join us at 100X Growth Partners to be a part of this high-impact journey — transforming businesses, enabling success, and powering the next wave of entrepreneurship. Job Description: We are seeking a dynamic and results-oriented Manager - Regional Sales to drive the onboarding of high-potential businesses into our franchise ecosystem. This role involves proactively engaging with qualified leads, understanding their expansion goals, and successfully onboarding them as Channel Partners. Roles & Responsibilities: 1. Develops and maintain professional relationships with assigned leads for Channel Partner Onboarding. 2. Achieves set targets for profitable sales volume and strategic objectives within assigned channel partner leads. 3. Proactively evaluates and addresses channel partner needs on an ongoing basis. 4. Responsible for converting leads into successful on-boarding of Channel Partner into the system. 5. Manages the end-to-end onboarding process from initial conversation to agreement signing. 6. Demonstrates proficiency in communication, relationship building, and negotiations. 7. Ensures smooth franchise sales process to the channel partner, maintaining transparency and clarity throughout. Preferred Skill Sets: 1. Proven experience in franchise sales or relevant field. 2. Ability to develop effective sales strategies tailored to channel partner needs. 3. Knowledge of CRM systems and other sales management tools, is preferred. 4. Ability to adapt to evolving market conditions and adjust sales strategies accordingly. Prerequisite for applying for the position: 1. Are available for full-time in-office employment (Office Location - Vikhroli, Mumbai) 2. Can work from the office and Can join immediately. 3. Comfortable with Bring Your Own Device Policy. Rewards: 1. Entrepreneurial Exposure. 2. Become a part of an elite group of innovators. 3. Grow up to 10X in 3 years. Ready to build the next big thing in franchising? Please fill out the form below: https://bit.ly/3E1yyPH Show more Show less
Posted 6 days ago
2.0 - 5.0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
Please note that we will never request payment or bank account information at any stage of the recruitment process. As we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. Please protect your personal information during any recruitment process. While Monks may contact potential candidates via LinkedIn, all applications must be submitted through our official website (monks.com/careers). Your role as a HR Assistant will be the main point of contact for all APAC employees' inquiries on HR-related issues (entry level). You will collaborate with our regional HRBPs by supporting the people journey processes within the company, such as administering the onboarding-offboarding process, employee benefits, and updating HR policies. You'll use our HR information systems to ensure that all employee records are up-to-date and confidential. You will be part of the global HR Support team, this team aims to make the process of employee inquiries from the different regions more efficient through a ticketing system. In This Role, You Will Act as the first point of contact for employee inquiries, providing information and guidance on HR policies and procedures. Maintain accurate and up-to-date employee records and HR databases Intake and route employee concerns to HR Business Partners. Administer and support HR programs, including benefits enrollment, leave of absence management, employee mobility, and employee recognition initiatives, escalating to appropriate regional teams when necessary. Initiate onboarding and offboarding via HRIS Support the performance management process, including goal-setting, quarterly growth conversations, and appraisal activities. Stay updated on labor laws, regulations, and industry best practices. Assist in drafting, revising, and disseminating HR documents, policies and procedures. Ensure compliance with legal requirements in all HR practices Collaborate with the finance department to process payroll and address payroll-related inquiries. Participate in various HR projects, such as diversity and inclusion initiatives, employee engagement surveys, and process improvement efforts. Qualifications Minimum of 2-5 years of working experience in human resources, with a good understanding of HR functions and practices in APAC Excellent interpersonal and communication skills, with the ability to maintain confidentiality. Proven problem-solving and decision-making abilities. Strong knowledge of HR best practices, and ability to troubleshoot and connect our employees with appropriate HR resources in a global environment. Proficient in HRIS (we utilize Workday), and MS Office Suite (Word, Excel, PowerPoint), and Google Suite. Experience in FreshService preferred. Exceptional organizational skills and attention to detail. Completion of a college program in HR, business administration, or other qualifying certifications (e.g., PHR, SPHR, SHRM-CP, or SHRM-SCP) is nice to have. About Monks Monks is the global, purely digital, unitary operating brand of S4Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global marketing and technology services to accelerate business possibilities and redefine how brands and businesses interact with the world. Its integration of systems and workflows delivers unfettered content production, scaled experiences, enterprise-grade technology and data science fueled by AI—managed by the industry’s best and most diverse digital talent—to help the world’s trailblazing companies outmaneuver and outpace their competition. Monks was named a Contender in The Forrester Wave™: Global Marketing Services. It has remained a constant presence on Adweek’s Fastest Growing lists (2019-23), ranks among Cannes Lions' Top 10 Creative Companies (2022-23) and is the only partner to have been placed in AdExchanger’s Programmatic Power Players list every year (2020-24). In addition to being named Adweek’s first AI Agency of the Year (2023), Monks has been recognized by Business Intelligence in its 2024 Excellence in Artificial Intelligence Awards program in three categories: the Individual category, Organizational Winner in AI Strategic Planning and AI Product for its service Monks.Flow. Monks has also garnered the title of Webby Production Company of the Year (2021-24), won a record number of FWAs and has earned a spot on Newsweek’s Top 100 Global Most Loved Workplaces 2023. We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us. Show more Show less
Posted 6 days ago
10.0 years
0 Lacs
Delhi, India
On-site
Our Company We’re Hitachi Vantara, the data foundation trusted by the world’s innovators. Our resilient, high-performance data infrastructure means that customers – from banks to theme parks – can focus on achieving the incredible with data. If you’ve seen the Las Vegas Sphere, you’ve seen just one example of how we empower businesses to automate, optimize, innovate – and wow their customers. Right now, we’re laying the foundation for our next wave of growth. We’re looking for people who love being part of a diverse, global team – and who get excited about making a real-world impact with data. The role We are seeking an experienced, high-energy sales professional with a proven track record of over-achieving quota, driving revenue, closing deals, and creating a significant pipeline of business within a short period of time while managing existing accounts and clients to ensure their success. Yes, we want a rock star! Responsibilities Conduct sales activities including prospecting to develop opportunities in mid sized commercial accounts Ensure the successful rollout and adoption of Hitachi Vantara products through strong account management activities and coordination with pre-and-post sales engineering and support resources Prospect for and qualify leads and develop new customers in conjunction with our channel partners Prepare activity and forecast reports for management Develop account and closing plans Build and strengthen the business relationship with current accounts and new prospects Coordinate with Field Marketing to develop and execute regional events What You’ll Bring 10+ years successful quota attainment selling IT Infrastructure solutions across PSU, IT/ITES and Manufacturing. Able to provide high degree of major account management and control. Work under minimal supervision on complex projects. Strong interpersonal skills and ability to excel in a team oriented atmosphere. Strong written/verbal communications skills. Must want a career-oriented environment that is both fun and professional. Strong customer service orientation and ability to develop and maintain relationships. About Us We’re a global team of innovators. Together, we harness engineering excellence and passion for insight to co-create meaningful solutions to complex challenges. We turn organizations into data-driven leaders that can a make positive impact on their industries and society. If you believe that innovation can inspire the future, this is the place to fulfil your purpose and achieve your potential. Championing diversity, equity, and inclusion Diversity, equity, and inclusion (DEI) are integral to our culture and identity. Diverse thinking, a commitment to allyship, and a culture of empowerment help us achieve powerful results. We want you to be you, with all the ideas, lived experience, and fresh perspective that brings. We support your uniqueness and encourage people from all backgrounds to apply and realize their full potential as part of our team. How We Look After You We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. We’re also champions of life balance and offer flexible arrangements that work for you (role and location dependent). We’re always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, you’ll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with. We’re proud to say we’re an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success. Show more Show less
Posted 6 days ago
11.0 - 15.0 years
11 - 15 Lacs
Chennai, Tamil Nadu, India
On-site
We are looking for an experienced Accessibility Testing Architect / Subject Matter Expert to lead accessibility initiatives ensuring our digital products and platforms are inclusive and accessible to all users, including those with disabilities. The ideal candidate will have deep expertise in accessibility standards, regulations, and testing methodologies. Key Responsibilities: Lead and define accessibility testing strategy for web and mobile applications. Conduct manual and automated accessibility testing across websites, apps, and software products. Evaluate digital products for compliance against WCAG, ADA, Section 508, and other relevant standards. Collaborate closely with development, QA, UX/UI, and product teams to embed accessibility best practices throughout the product lifecycle. Provide expert guidance on accessibility tools, frameworks, and testing approaches. Develop and maintain documentation, checklists, and guidelines related to accessibility testing. Perform accessibility audits and assessments; ensure compliance with legal and regulatory requirements. Identify, report, and track accessibility defects with timely resolution. Stay current with accessibility trends, tools, and regulatory changes to inform testing practices. Engage with product owners and designers to prioritize accessibility early in product development. Work with third-party accessibility audit vendors as needed. Ensure accessibility testing covers a broad spectrum of disabilities, including visual, auditory, motor, and cognitive impairments. Integrate accessibility testing into CI/CD pipelines for continuous validation. Liaise with external stakeholders to meet accessibility requirements. Prepare and present accessibility compliance reports to stakeholders and senior management. Develop strategies for testing with diverse assistive technologies (e.g., screen readers like JAWS/NVDA, voice recognition software). Maintain proper configuration and upkeep of accessibility testing tools and environments. Analyze user feedback to recommend accessibility improvements. Qualifications: Bachelor's degree in Computer Science, Engineering, or related field. 11+ years of hands-on experience in Accessibility Testing methodologies and tools. Strong knowledge of WCAG, ADA, Section 508, and other accessibility standards and regulations. Proficiency with accessibility testing tools such as Axe, WAVE, Lighthouse, NVDA, JAWS, Funkify, ARC toolkit, Color Contrast Analyzer. Solid skills in front-end technologies including HTML, CSS, and JavaScript. Experience working with assistive technologies (screen readers, magnifiers, etc.). Excellent communication, collaboration, and leadership skills to work across cross-functional teams.
Posted 6 days ago
4.0 years
0 Lacs
Hyderabad, Telangana
On-site
Salesforce Business Analyst Hyderabad, India Information Technology 316260 Job Description About The Role: Grade Level (for internal use): 09 (Order to Cash) Business analyst The Team: The Information Platforms team is responsible for the management and improvements of the Business Applications that drive S&P Global. Our team leads many internal applications from Salesforce, Order to Cash, Order Fulfillment, Reporting and Workflow tools. You will have the opportunity every single day to work with people from a wide variety of backgrounds and to develop a close team dynamic with coworkers from around the globe. The Impact: You will work alongside a Salesforce and integrating systems Solutions Architect and other team members. You will use your salesforce skills and experience to help improve our Salesforce Platform. You will be involved in strategic planning and execution that will include working in all areas of Salesforce from Service Cloud, Sales Cloud, App Partners, Revenue Cloud,Lightning, Wave and more. What’s in it for you: Would you like the opportunity to work on a team that will craft the future of the company's Salesforce Instances? You enjoy working to break down and solve complex problems by creating practical, maintainable, and scalable solutions. You're a great person that willingly collaborates, listens, and cares about your peers. This position will enable you to interact with an Agile team of in-house Salesforce and integration systems professionals from around the world. We are in search of a highly motivated Project Manager / Business Analyst who is excited about utilizing their technical project management skills to lead projects from conception to completion in an Agile environment across multiple CRM teams. Responsibilities: Manage projects for Salesforce.com implementations or customizations from an Agile perspective end-to-end Act as Agile Scrum Master, facilitate meetings including Daily Scrum, Retrospectives and meetings with other teams Dig in to complicated technical details surrounding software product requirements Work with and guide our Product Owners to fill in technical gaps in requirements Eliminate impediments which are beyond the teams responsibilities to protect the team so they can stay focused on their development work Support change management process for new improvements into production Identify ways to better utilize Salesforce for business process, and make recommendations on improvements Build a high-performing team which includes continuous improvement of the team dynamics and performance. Manage CPQ and Billing projects for Salesforce.com implementations and customizations from Agile perspective Ability to do all the Salesforce configurations which includes building flows,reports,lightning pages,validation rules etc and should have strong troubleshooting skills to debug any issues Build a high-performing team which includes continuous improvement of the team dynamics and performance Qualifications: 4+ years of experience as a business analyst in a technical environment BA/BS in a relevant field (business or technology) or experience, with understanding of the financial services industry Salesforce CPQ and billing knowledge experience is preferred which mainly includes product setup,product options,price rules,product rules,contracts etc Strong Critical Thinking and analytical skills Deep knowledge of and passion for Agile/Scrum including Agile metrics and reporting techniques Communication skills (presentational, active listening, ability to build consensus, and support across functions and at all levels) Salesforce Certifications or willingness to achieve Admin certification within first year Ability to clearly bring together and document software requirements Experience working effectively in a dynamic development environment within large, global teams You will be able to resolve conflict through arbitration, negotiation, reasoned discussion, or critical issue Aptitude for nurturing self-organizing, high performing teams via servant leadership, individual coaching and mentoring What’s In It For You? Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference. For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. - Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf - 20 - Professional (EEO-2 Job Categories-United States of America), IFTECH202.1 - Middle Professional Tier I (EEO Job Group), SWP Priority – Ratings - (Strategic Workforce Planning) Job ID: 316260 Posted On: 2025-06-11 Location: Hyderabad, Telangana, India
Posted 6 days ago
4.0 years
0 Lacs
Hyderabad, Telangana
On-site
About the Role: Grade Level (for internal use): 09 (Order to Cash) Business analyst The Team: The Information Platforms team is responsible for the management and improvements of the Business Applications that drive S&P Global. Our team leads many internal applications from Salesforce, Order to Cash, Order Fulfillment, Reporting and Workflow tools. You will have the opportunity every single day to work with people from a wide variety of backgrounds and to develop a close team dynamic with coworkers from around the globe. The Impact: You will work alongside a Salesforce and integrating systems Solutions Architect and other team members. You will use your salesforce skills and experience to help improve our Salesforce Platform. You will be involved in strategic planning and execution that will include working in all areas of Salesforce from Service Cloud, Sales Cloud, App Partners, Revenue Cloud,Lightning, Wave and more. What’s in it for you: Would you like the opportunity to work on a team that will craft the future of the company's Salesforce Instances? You enjoy working to break down and solve complex problems by creating practical, maintainable, and scalable solutions. You're a great person that willingly collaborates, listens, and cares about your peers. This position will enable you to interact with an Agile team of in-house Salesforce and integration systems professionals from around the world. We are in search of a highly motivated Project Manager / Business Analyst who is excited about utilizing their technical project management skills to lead projects from conception to completion in an Agile environment across multiple CRM teams. Responsibilities: Manage projects for Salesforce.com implementations or customizations from an Agile perspective end-to-end Act as Agile Scrum Master, facilitate meetings including Daily Scrum, Retrospectives and meetings with other teams Dig in to complicated technical details surrounding software product requirements Work with and guide our Product Owners to fill in technical gaps in requirements Eliminate impediments which are beyond the teams responsibilities to protect the team so they can stay focused on their development work Support change management process for new improvements into production Identify ways to better utilize Salesforce for business process, and make recommendations on improvements Build a high-performing team which includes continuous improvement of the team dynamics and performance. Manage CPQ and Billing projects for Salesforce.com implementations and customizations from Agile perspective Ability to do all the Salesforce configurations which includes building flows,reports,lightning pages,validation rules etc and should have strong troubleshooting skills to debug any issues Build a high-performing team which includes continuous improvement of the team dynamics and performance Qualifications: 4+ years of experience as a business analyst in a technical environment BA/BS in a relevant field (business or technology) or experience, with understanding of the financial services industry Salesforce CPQ and billing knowledge experience is preferred which mainly includes product setup,product options,price rules,product rules,contracts etc Strong Critical Thinking and analytical skills Deep knowledge of and passion for Agile/Scrum including Agile metrics and reporting techniques Communication skills (presentational, active listening, ability to build consensus, and support across functions and at all levels) Salesforce Certifications or willingness to achieve Admin certification within first year Ability to clearly bring together and document software requirements Experience working effectively in a dynamic development environment within large, global teams You will be able to resolve conflict through arbitration, negotiation, reasoned discussion, or critical issue Aptitude for nurturing self-organizing, high performing teams via servant leadership, individual coaching and mentoring What’s In It For You? Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference. For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. ----------------------------------------------------------- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf ----------------------------------------------------------- 20 - Professional (EEO-2 Job Categories-United States of America), IFTECH202.1 - Middle Professional Tier I (EEO Job Group), SWP Priority – Ratings - (Strategic Workforce Planning) Job ID: 316260 Posted On: 2025-06-11 Location: Hyderabad, Telangana, India
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