Job Responsibility : Work closely with the executive team to gain a comprehensive understanding of the company's hiring needs and support in designing and implementing the most appropriate and innovative recruitment strategies * Using multiple hiring sources to find quality candidates and support the company’s TA process, ensuring to build a great candidate experience from application to onboarding. * Actively participate in a variety of talent mapping activities and reach out to prospects via different channels like careers page, job portals, social networks & groups, referral program etc. * Support and manage different steps of hiring including posting jobs, sourcing candidates, HR screening interviews, shortlisting, performing background checks, issuing employment contracts etc. * Maintain and update candidate database and records of both active and passive prospects, new hires, existing team members and ex-team members * Support the performance management process and participate in ad-hoc HR and TA related activities as and when required. Key Skills: * Flexible and inquisitive mindset to understand quickly the organizational and departmental needs and accordingly organize and prioritize work assignments * Ability to work ‘hands-on’ and multi-task in an energetic environment with a can-do approach * Excellent communication, presentation, and interpersonal skills with an ability to interact confidently with internal and external stakeholders * Good organizational and time management skills * Strong ability in using MS Office (MS Excel in particular) * An understanding of organizational development practices and knowhow of performance management strategies shall be a plus. * Familiarity with social media recruiting. Job Type: Full-time Pay: ₹400,000.00 - ₹600,000.00 per year Benefits: Provident Fund Schedule: Day shift Experience: Talent acquisition: 5 years (Required) Language: English (Required) Location: Delhi, Delhi (Required) Work Location: In person

Key Responsibilities: Loan Servicing and Account Management : Monitor and manage customer accounts post-loan disbursement, ensuring timely updates and error-free processing. Maintain and reconcile loan portfolios, including EMI schedules, prepayments, and closures. Ensure accurate and timely issuance of repayment schedules, statements, and NOCs (No Objection Certificates). Customer Support and Issue Resolution : Act as the first point of contact for customers post-disbursement, addressing queries related to repayment, statements, and other servicing needs. Handle escalations and resolve disputes with professionalism and efficiency. Compliance and Documentation : Ensure that all post-disbursement activities comply with RBI regulations and internal policies. Maintain up-to-date and accurate records of all loan-related documents. Collection Coordination : Collaborate with the collections team to monitor overdue accounts and ensure timely follow-ups. Assist in implementing strategies for collections and recovery of delinquent accounts. Process Improvement : Identify opportunities to enhance post-loan disbursement processes, ensuring faster turnaround times and improved customer satisfaction. Work with cross-functional teams to implement automation and efficiency-driven initiatives. Reporting and Analysis : Prepare and share periodic reports on loan servicing metrics, repayment trends, and delinquency rates. Analyze customer feedback to identify areas for service improvement. Additional Responsibilities: During high volume months, assist in the processing of loan applications, from initial submission to disbursement, ensuring accuracy and completeness of all documentation. Job Type: Full-time Pay: ₹300,000.00 - ₹500,000.00 per month Benefits: Provident Fund Schedule: Monday to Friday Experience: post-loan disbursement operations: 4 years (Required) Work Location: In person