34 Watson Jobs - Page 2

Digital Solutions Consultant I - HYD014D Company Worley Primary Location IND-AP-Hyderabad Job Digital Solutions Schedule Full-time Employment Type Agency Contractor Job Level Experienced Job Posting Apr 21, 2025 Unposting Date May 21, 2025 Reporting Manager Title Senior Manager, Applications We deliver the worlds most complex projects. Work as part of a collaborative and inclusive team. Enjoy a varied & challenging role. Building on our past. Ready for the future Worley is a global professional services company of energy, chemicals and resources experts headquartered in Australia. Right now, were bridging two worlds as we accelerate to more sustainable energy sources, while helping our customers provide the energy, chemicals and resources that society needs now. We partner with our customers to deliver projects and create value over the life of their portfolio of assets. We solve complex problems by finding integrated data-centric solutions from the first stages of consulting and engineering to installation and commissioning, to the last stages of decommissioning and remediation. Join us and help drive innovation and sustainability in our projects. The Role As a Digital Solutions Consultant with Worley, you will work closely with our existing team to deliver projects for our clients while continuing to develop your skills and experience etc. Consultant should have sound development exposure with AI solution. Must have implemented 2/3 Eightfold application in the client environment. Development and implementation exposure must be with Oracle ERP environment. Should be good in planning the releases and co-ordination with Architect & other development. About You To be considered for this role it is envisaged you will possess the following attributes Previous experience in HR Tech implementations. Experience with AI-driven recruiting platforms. Familiarity with machine learning concepts and how they apply to talent intelligence. Experience in agile project environments. Moving forward together We want our people to be energized and empowered to drive sustainable impact. So, our focus is on a values-inspired culture that unlocks brilliance through belonging, connection and innovation. Were building a diverse, inclusive and respectful workplace. Creating a space where everyone feels they belong, can be themselves, and are heard. And we're not just talking about it; we're doing it. We're reskilling our people, leveraging transferable skills, and supporting the transition of our workforce to become experts in today's low carbon energy infrastructure and technology. Whatever your ambition, theres a path for you here. And theres no barrier to your potential career success. Join us to broaden your horizons, explore diverse opportunities, and be part of delivering sustainable change. Worley takes personal data protection seriously and respects EU and local data protection laws. You can read our full Recruitment Privacy Notice Here. Please noteIf you are being represented by a recruitment agency you will not be considered, to be considered you will need to apply directly to Worley.

Job Title: Specialist - Co-Pilot Studio Customization & Azure AI Foundry Job Summary: We are seeking a highly skilled Specialist in Co-Pilot Studio Customization & Azure AI Foundry to design, develop, and implement intelligent AI solutions using Microsoft Co-Pilot Studio. This role focuses on crafting seamless conversational experiences, integrating with real-world data sources, and optimizing AI-driven microservices to enhance business outcomes. Key Responsibilities: Design, develop, and implement custom topics, entities, and dialog flows within Microsoft Co-Pilot Studio. Craft intuitive and user-centric conversational experiences that guide users effectively and deliver desired results. Integrate Co-Pilot instances with various data sources, backend systems, and APIs for rich, context-aware interactions. Leverage Co-Pilot Studio's capabilities to customize UI, behavior, and logic for tailored AI assistant experiences. Rigorously test and iterate on Co-Pilot implementations to ensure functionality, reliability, and high user satisfaction. Create clear and concise documentation including design specs, user guides, and troubleshooting materials. Collaborate with business analysts, product owners, and stakeholders to translate requirements into working Co-Pilot features. Monitor and analyze performance metrics to drive ongoing improvements and optimizations. Troubleshoot and resolve issues related to Co-Pilot functionality, integrations, or performance. Stay up-to-date and implement the latest Co-Pilot Studio features and best practices . Develop intelligent AI agents and microservices that automate workflows, answer user queries, and perform contextual actions by integrating generative AI models with real-world tools and data. Oversee AI application performance , resource utilization, and access governance across various environments. Required Skills & Qualifications: Proven experience with Microsoft Co-Pilot Studio or similar low-code/no-code AI platforms. Strong understanding of conversational design principles and dialog flow architecture. Experience in API integration , backend connectivity, and real-time data interaction. Familiarity with Azure AI services , AI agents, and microservices development. Strong problem-solving skills and ability to work in agile, cross-functional teams . Excellent documentation and communication skills . Proficiency in performance monitoring, troubleshooting, and optimization of AI solutions Required Skills Microsoft,Microsoft Azure,Microsoft Technologies

WHAT'S IN IT FOR YOU? As part of our Analytics practice, you will join a worldwide network of over 20,000 smart and driven colleagues experienced in leading statistical tools, methods, and applications. From data to analytics and insights to actions, our forward-thinking consultants provide analytically informed, issue-based insights at scale to help our clients improve outcomes and achieve high performance. Accenture will continually invest in your learning and growth. Youll work with experts in SaaS & PaaS and Accenture will support you in growing your own tech stack and certifications. In Applied intelligence you will understands the importance of sound analytical decision-making, relationship of tasks to the overall project, and executes projects in the context of a business performance improvement initiative.What you would do in this role Gathering business requirements to create high level business solution framework aligning with business objectives and goals. Monitor project progress able to plan project plan, proactively identify risks, and develop mitigation strategies. Work closely with project leads, engineers, and business analysts to develop AI solutions. Develop & test AI algorithms and techniques tailored to solve specific business problems. Present and communicate solutions and project updates to internal & external stakeholders. Foster positive client relationships by ensuring alignment between project deliverables and client expectations. Adopt a clear and systematic approach to complex issues. Analyze relationships between several parts of a problem or situation. Anticipate obstacles and identify a critical path for a project Qualifications Mentor and guide a team of AI professionals, cultivating a culture of innovation, collaboration, and excellence. Conduct comprehensive market research and stay updated on the latest advancements and trends in AI technologies. Foster the professional development of team members through continuous learning opportunities.

The SONG Practice | Google Specialist Join our team of SONG consultants who solve customer facing challenges at clients spanning sales, service and marketing to accelerate business change. Practice: SONG I Areas of Work: Service Google CCAI, Solution and Platform Design | Level: Manager / Senior Manager | Location: Delhi, Gurgaon, Mumbai, Bangalore, Chennai, Pune, Hyderabad | Years of Exp:5 + years Explore an Exciting Career at Accenture Are you passionate about scaling businesses using in-depth frameworks and techniques to solve customer facing challenges? Do you want to design, build and implement strategies to enhance business performance? Does working in an inclusive and collaborative environment spark your interest? Then, this is the right place for you! Welcome to a host of exciting global opportunities within Accenture Strategy & Consulting's Customer, Sales & Service practice. The SONG practice is aligned to the Capability Network Practice of Accenture and works with clients across their marketing, sales and services functions. As part of the team, you will work on transformation services driven by key offerings like Living Marketing, Connected Commerce and Next-Generation Customer Care. These services help our clients become living businesses by optimizing their marketing, sales and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction and impacting front end business metrics in a positive manner. You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance. As part of these, you will drive the following: Ability to provide CX solution with Google CCAI suite of contact center products such as Dialogflow CX, Agent Assist, Insights CX and knowledge/experience on Google Gen AI product suite like Vertex AI, Google Gemini, Decibel, Generators, Generative Fallback, Playbooks, LLM based topic modelling, LLM Agent Assist. Drive design thinking innovative workshops with the clients using design principles and help shape their Gen AI implementation strategy thinking about the business value proposition and customer experience. Perform CX management capability assessment and identify foundational, evolving and advanced capabilities, co-create the roadmap path with the clients to achieve leading class CX capabilities Ability to understand business requirements still putting customer experience at the heart of CX design Ability to think and pre-empt scenarios and questions from cross functional client team (from CX operations, IT, Contact Center operations, digital, analytics, line of business etc) Work with technical Google team/developers to convert user requirements into final product Work with Accenture and client team on CCaaS (Contact Center as a Service) migration Deliver using agile delivery process, continuous improvement and continuous development Work with other Accenture teams to put forward differentiated CX management solutions for large clients (RFI and RFP process) Participate in pre-sales activities including response to RFPs, creating proofs of concept, creating effective presentations, demonstrating solutions during client orals, effort, and cost estimation process, etc. Participate in practice-specific initiatives including creating points of view, creating reusable assets on contact center space, performing analysis on industry research and market trends, and bringing in innovative solutions, etc. Bring your best skills forward to excel at the role: A strong and well-established record of accomplishment in designing and delivering Google CCAI solutions and platform Experience of working with business stakeholders across multiple geographic areas, with different priorities and requirements Ability to work in high-paced and complex projects and understand industry-specific customer service processes, operations, and functional needs Thorough understanding of CCAI Framework and integration with internal and external components. Read about us. Blogs Qualifications Your experience counts! 5+ years of experience in working with Google CCAI solutions – creating virtual agents using Dialogflow, generating meaningful analytics using Insights, designing and implementing customer experience solutions projects (any industry). Passion for building leading class Google contact center solutions for clients Having thorough understanding of end to end Google contact center transformation Thorough understanding of CX & contact center architecture and project experience with Google CCAI solution is a must Experience on working with other Conversational AI (like Amazon Lex, IBM Watson, Microsoft PVA, Nuance, Khoros, etc.) and CCaaS platforms (Genesys, Amazon Connect, Avaya, Cisco, Sprinklr, etc.) is good to have Experience of building Gen AI based use-cases and solutions that work across industries and markets Story boarding, creating differentiated solution as per client needs and compelling story telling is a must Ability to work with ambiguity and exploratory mindset is a must Strong Analytical skills, excellent written and oral communication skills Experience working in a large, complex global team environment Excellent verbal and written communication skills, with the ability to present at the Board and C-level Ability to work effectively in a remote, inclusive, virtual, global environment What’s in it for you? An opportunity to work on transformative projects with key G2000 clients Potential to Co-create with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed responsible business into everything—from how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge and capabilities Opportunity to thrive in a culture that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization. About Accenture: Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions — underpinned by the world’s largest delivery network — Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 569,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com About Accenture Strategy & Consulting: Accenture Strategy shapes our clients’ future, combining deep business insight with the understanding of how technology will impact industry and business models. Our focus on issues such as digital disruption, redefining competitiveness, operating and business models as well as the workforce of the future helps our clients find future value and growth in a digital world. Today, digital is changing the way organizations engage with their employees, business partners, customers and communities. This is our unique differentiator. To bring this global perspective to our clients, Accenture Strategy's services include those provided by our Capability Network – a distributed management consulting organization that provides management consulting and strategy expertise across the client lifecycle. Our Capability Network teams complement our in-country teams to deliver cutting-edge expertise and measurable value to clients all around the world.For more information visit https://www.accenture.com/us-en/Careers/capability-network Accenture Capability Network | Accenture in One Word At the heart of every great change is a great human. If you have ideas, ingenuity and a passion for making a difference, come and be a part of our team.

The SONG Practice | Google Specialist Join our team of SONG consultants who solve customer facing challenges at clients spanning sales, service and marketing to accelerate business change. Practice: SONG I Areas of Work: Service Google CCAI, Solution and Platform Design | Level: Manager / Senior Manager | Location: Delhi, Gurgaon, Mumbai, Bangalore, Chennai, Pune, Hyderabad | Years of Exp:5 + years Explore an Exciting Career at Accenture Are you passionate about scaling businesses using in-depth frameworks and techniques to solve customer facing challenges? Do you want to design, build and implement strategies to enhance business performance? Does working in an inclusive and collaborative environment spark your interest? Then, this is the right place for you! Welcome to a host of exciting global opportunities within Accenture Strategy & Consulting's Customer, Sales & Service practice. The SONG practice is aligned to the Capability Network Practice of Accenture and works with clients across their marketing, sales and services functions. As part of the team, you will work on transformation services driven by key offerings like Living Marketing, Connected Commerce and Next-Generation Customer Care. These services help our clients become living businesses by optimizing their marketing, sales and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction and impacting front end business metrics in a positive manner. You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance. As part of these, you will drive the following: Ability to provide CX solution with Google CCAI suite of contact center products such as Dialogflow CX, Agent Assist, Insights CX and knowledge/experience on Google Gen AI product suite like Vertex AI, Google Gemini, Decibel, Generators, Generative Fallback, Playbooks, LLM based topic modelling, LLM Agent Assist. Drive design thinking innovative workshops with the clients using design principles and help shape their Gen AI implementation strategy thinking about the business value proposition and customer experience. Perform CX management capability assessment and identify foundational, evolving and advanced capabilities, co-create the roadmap path with the clients to achieve leading class CX capabilities Ability to understand business requirements still putting customer experience at the heart of CX design Ability to think and pre-empt scenarios and questions from cross functional client team (from CX operations, IT, Contact Center operations, digital, analytics, line of business etc) Work with technical Google team/developers to convert user requirements into final product Work with Accenture and client team on CCaaS (Contact Center as a Service) migration Deliver using agile delivery process, continuous improvement and continuous development Work with other Accenture teams to put forward differentiated CX management solutions for large clients (RFI and RFP process) Participate in pre-sales activities including response to RFPs, creating proofs of concept, creating effective presentations, demonstrating solutions during client orals, effort, and cost estimation process, etc. Participate in practice-specific initiatives including creating points of view, creating reusable assets on contact center space, performing analysis on industry research and market trends, and bringing in innovative solutions, etc. Bring your best skills forward to excel at the role: A strong and well-established record of accomplishment in designing and delivering Google CCAI solutions and platform Experience of working with business stakeholders across multiple geographic areas, with different priorities and requirements Ability to work in high-paced and complex projects and understand industry-specific customer service processes, operations, and functional needs Thorough understanding of CCAI Framework and integration with internal and external components. Read about us. Blogs Qualifications Your experience counts! 5+ years of experience in working with Google CCAI solutions – creating virtual agents using Dialogflow, generating meaningful analytics using Insights, designing and implementing customer experience solutions projects (any industry). Passion for building leading class Google contact center solutions for clients Having thorough understanding of end to end Google contact center transformation Thorough understanding of CX & contact center architecture and project experience with Google CCAI solution is a must Experience on working with other Conversational AI (like Amazon Lex, IBM Watson, Microsoft PVA, Nuance, Khoros, etc.) and CCaaS platforms (Genesys, Amazon Connect, Avaya, Cisco, Sprinklr, etc.) is good to have Experience of building Gen AI based use-cases and solutions that work across industries and markets Story boarding, creating differentiated solution as per client needs and compelling story telling is a must Ability to work with ambiguity and exploratory mindset is a must Strong Analytical skills, excellent written and oral communication skills Experience working in a large, complex global team environment Excellent verbal and written communication skills, with the ability to present at the Board and C-level Ability to work effectively in a remote, inclusive, virtual, global environment What’s in it for you? An opportunity to work on transformative projects with key G2000 clients Potential to Co-create with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed responsible business into everything—from how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge and capabilities Opportunity to thrive in a culture that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization. About Accenture: Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions — underpinned by the world’s largest delivery network — Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 569,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com About Accenture Strategy & Consulting: Accenture Strategy shapes our clients’ future, combining deep business insight with the understanding of how technology will impact industry and business models. Our focus on issues such as digital disruption, redefining competitiveness, operating and business models as well as the workforce of the future helps our clients find future value and growth in a digital world. Today, digital is changing the way organizations engage with their employees, business partners, customers and communities. This is our unique differentiator. To bring this global perspective to our clients, Accenture Strategy's services include those provided by our Capability Network – a distributed management consulting organization that provides management consulting and strategy expertise across the client lifecycle. Our Capability Network teams complement our in-country teams to deliver cutting-edge expertise and measurable value to clients all around the world.For more information visit https://www.accenture.com/us-en/Careers/capability-network Accenture Capability Network | Accenture in One Word At the heart of every great change is a great human. If you have ideas, ingenuity and a passion for making a difference, come and be a part of our team.

The Enterprise Architect Join our team in Technology Strategy for an exciting career opportunity to enable our most strategic clients to realize exceptional business value from technology Practice: Technology Strategy & Advisory, Capability Network I Areas of Work: Enterprise Architecture & Business Transformation | Level: Manager | Location: Bangalore/Gurugram/Mumbai/Pune/Hyderabad/Kolkata | Years of Exp: 10 to 15 Explore An Exciting Career at Accenture Do you believe in creating an impact? Are you a problem solver who enjoys working on transformative strategies for global clients? Are you passionate about being part of an inclusive, diverse and collaborative culture? Then, this is the right place for you! Welcome to a host of exciting global opportunities in Accenture Technology Strategy & Advisory. The Practice- A Brief Sketch: The Practice is a part of and focuses on the clients' most strategic priorities. We help clients achieve growth and efficiency through innovative R&D transformation, aimed at redefining business models using agile methodologies. We provide you with a great learning ground, deep-rooted in , where you will get an opportunity to advice and work with our key global clients, driving end-to-end transformative strategic value and business growth. As a part of this high performing team, you will proactively and holistically help and guide the enterprise leaders, product managers, product owners and distributed product delivery teams through transformation and optimization initiatives, supporting the formulation of business strategy, outcomes and capabilities. Your scope of activities could include helping the organization achieve targeted business outcomes related to growing revenue, optimizing costs, mitigating risks and improving sustainability. You focus on development of the business and IT strategy and enterprise architecture of the organization as a whole. You would be expected to: Facilitate alignment between business and IT, and across the democratized IT landscape Engage business and IT stakeholders, building and maintaining relationships Adapt to changing business and operating models Analyze trends and disruptions, and assess their impact on targeted business outcomes Tell stories to visualize the future state and trigger long-term planning Support various operating models such as project-centric and product-centric Communicate the value of enterprise architecture, and its portfolio of services Drive the evolution of the EA teams services and operating model Coach and mentor other architects, product owners/managers and business stakeholders to instill architectural thinking Scope of Activities: As an Enterprise Architect, you will demonstrate competencies across four key dimensions: Support Formulation of Strategy and Guide Execution Work with business and leadership stakeholders to develop strategy Lead the analysis of business and operating models, market trends and the technology industry to determine their potential impact on the enterprise's business strategy, direction, and architecture. Provide perspective on the readiness of the organization to change and innovate through scenario planning techniques, and supports formulation of business strategy. Uses planning-driven, design-driven and learning-driven approaches to construct future- and current-state business models. Connects Strategy to Execution Facilitate business and IT alignment, connecting strategy to execution, through a collaborative, supportive and consultative manner, driving the organization's digital business strategies and balancing innovation and growth. Translate and guide execution of business strategy to achieve the organization's targeted business outcomes. Construct technology-enabled business and operating models and provides viable options and visibility into execution issues. Build and Maintain Relationships Build the EA value proposition and structure business engagement Build the EA value proposition, contributing to positioning the EA practice as an internal management consultancy, offering services and skills to support the development and execution of business strategy. Develop a portfolio of consulting services, designed to meet business and stakeholder needs, and delivers in an agile and time-boxed way. Determine the relationship between people, processes, information, technology and other components of the enterprise operating model. Enable value-based messaging and manage cross-functional relationships Provide consultative advice, adapted to stakeholder context, to business leaders and organizational stakeholders who seek actionable recommendations to make investment decisions about the next business and operating model of their organization, using technology to make that change happen. Lead interaction with business leaders, product managers and product owners in a business-driven conversation over the risks and implications of the product decision to the line of business, business unit and greater enterprise. Orchestrate the Delivery of Business Outcomes Develop the business architecture Position the EA practice at the intersection of business and IT. Ensure that the EA practice is designed and enabled to formulate, translate and execute business strategy. Work with business architects and business leaders to identify key drivers and targeted business outcomes to derive useful business context. Bring alignment across business and IT Lead analysis of the business' future-state capabilities and future (and current) IT environment to detect critical gaps and opportunities and recommend solutions for improvement to drive the business towards its targeted outcomes. Identify organizational requirements for the resources, structure and cultural changes necessary to support the enterprise architecture. Work with the CIO and IT leaders to find the right EA organizational design to drive business-outcomes. Ensure that the EA organizational design process leads to a more efficient and effective business and IT operating model, significantly improved results and EA resources empowered and committed to the integration of business and IT. Support Solution Design and Delivery Support portfolio modernization and develop roadmaps Maintain the alignment, integration and coordination of architecture activities across different programs, projects and products as they evolve over time. Present gap analyses and/or IT investment roadmaps that reflect the status of the existing IT landscape, namely, its ability to contribute to future-state business capabilities around ecosystems and digital platforms. Lead analysis of the IT environment to detect critical deficiencies and recommend solutions for improvement. Lead the development of an implementation plan for the enterprise architecture based on business requirements and the varying IT strategies for project-driven or product-driven delivery teams. Support solution design and delivery Develop and apply minimal viable architectures, which can include a set of standards, reference architecture patterns, principles and guardrails, through the EA governance model, which is informed by the business strategy and corporate governance. Facilitate a collaborative relationship across architecture community, product management and product delivery teams by providing freedom-in-a-box for decision making, with the minimal viable architecture forming the boundaries of the box. Collaborate with delivery teams to ensure consistency with the enterprise architecture, as well as to leverage shared technologies, tools and processes that impact speed to value and time to market. Collaborate with infrastructure teams to ensure consistency with the enterprise architecture, as well as to identify when it is necessary to modify the enterprise architecture. Read more about us. Qualifications Identifying, assessing, and solving complex business problems for area of responsibility, where analysis of situations or data requires an in-depth evaluation of variable factors Overseeing the development of Security solutions, architecture, design, asset documentation etc. Experience in assessment and implementation of security industry and regulatory compliance standards like ISO 27001, NIST, HIPAA, GDPR, CSA STAR compliance, PCI DSS, GDPR, CCPA, HITRUST Drafting policies, procedures and assist with security process development Experience in cloud assurance. Building security strategy, security operating model for cloud- based solutions, deployments, or migration Leading Security RFP response and security solutioning specific to client needs Experience in Gap, risk and maturity Assessments, Remediation recommendations and drafting To-Be Security architecture for clients Exposure to risk management, risk quantification Helping solve key business problems and challenges by enabling a security architecture transformation, painting a picture of, and charting a journey from the current state to a to-be enterprise environment Experience in participating in client presentations & orals for proposal defense etc. Implementing programs/interventions that prepare the organization for the implementation of new business processes Assisting our clients to build the required capabilities for growth and innovation to sustain high performance Managing multi-disciplinary teams to shape, sell, communicate, and implement programs Provide thought leadership to the downstream teams for developing offerings and assets Mentoring and developing our people Professional certifications like CISSP, CISA, CISM, CEH, ISO27001, CRISC, CCSK

Design and implement solutions using IBM Watson tools (e.g., Watson Assistant, Discovery, Natural Language Understanding, Text to Speech, Speech to Text). Develop conversational AI applications (chatbots/virtual assistants) using Watson Assistant. Integrate Watson services with existing platforms and enterprise systems. Fine-tune models for specific use cases through training and data optimization. Conduct data analysis and preprocessing for AI model inputs. Collaborate with product managers, data scientists, and backend developers. Monitor and maintain deployed Watson applications, ensuring performance and reliability. Stay up to date with IBM Watson advancements and AI industry trends.

Job Title: IBM Watson AI Engineer No. of Positions : 2 Location : Hyderabad / Bangalore / Mumbai / Pune / Chennai / Kolkata / Gurgaon Work Timing : 11:00 AM 8:00 PM Interview Rounds : 2 Internal Rounds (Virtual) Experience : 6 10 Years Job Description: We are seeking highly skilled and experienced AI Engineers with hands-on experience in IBM Watson or a strong background in AI Engineering who can be trained in IBM Watson technologies. Key Responsibilities: Design, develop, and deploy AI solutions using IBM Watson technologies including Watson Assistant, Watson Discovery, and Natural Language Understanding (NLU). Collaborate with clients and internal teams to understand business problems and define AI use cases. Build and maintain conversational AI applications, chatbots, and intelligent virtual assistants. Analyze and process unstructured data to extract actionable insights using IBM Watson tools. Ensure high-quality AI model training, tuning, testing, and validation. Stay updated with latest advancements in AI/ML and IBM Watson ecosystem. Provide documentation and knowledge transfer for developed solutions. Participate in Agile ceremonies and contribute to continuous improvement efforts. Mandatory Skills: Hands-on experience with IBM Watson (Watson Assistant, Discovery, NLU). Strong AI/ML background with experience in designing and implementing intelligent systems. Excellent communication and client interaction skills. Ability to work independently and as part of a distributed team. Good to Have: Experience in cloud platforms (IBM Cloud, AWS, Azure, or GCP). Familiarity with Python, Node.js, or other scripting languages. Understanding of chatbot frameworks and integration with web/mobile applications. Knowledge of data preprocessing, NLP libraries, or frameworks. Work Environment: Mode : Hybrid (Hyderabad / Bangalore / Mumbai / Pune / Chennai / Kolkata / Gurgaon) Interview Mode : Virtual Timings : 11 AM to 8 PM IST Interested candidate can share your updates resume to subashini.gopalan@kiya.ai

Role & responsibilities Chat BOT/Digital Assistant Product Owner Job Description 1. Chat BOT/ Digital Assistant Experience – 5+ years of experience in Watson chatbot/AI-ML a. Expert proficiency in IBM Watson and IBM Discovery services (Mandatory) b. Experience in analyzing requirements to design Digital Assistant solutions by defining goals and conversational flows/dialogues is a must. c. Expert in configuring Watson Assistant with Integrated journeys, handling API’s with external systems. d. Must have experience in understanding the data models of Intents, Utterances and Integration journeys with external HR systems to interact and also ticketing tools such as Remedy and webchat tools such as IPSoft Amelia, Genesys etc. e. Experience in understanding Orchestration layer and configuration of API calls. f. Experience in debugging technics while configuring Assistant and discovery. g. Experience in designing global conversational flow and depending on local needs, manage their localization technical solutioning perspective including integrated journeys with HR Master system. h. Experience in definition, implementation and management of content ingestion solutions including the processes to improve content quality across all Vodafone markets (Global and local HR policies, FAQs, Articles etc) i. Experience in developing virtual assistant in 15+ different languages in local geographies using Watson/Google translation service. j. Keep current and Leverage latest Chat BOT/Digital Assistant features to improve conversational quality, and user experience. k. Must understand SAFE Agile and Agile Methodologies and have experience in understanding Jira tool. 2. Soft Skills a. Must have excellent communication skills to work with a large team and across geographies. b. Ability to engage with customers at all level to identify their needs and gather new requirements c. Strong interpersonal skills, emotional intelligence and cultural awareness required for working in a multi- country, multi-cultural environments d. Attention to detail, Agile, Design and Critical Thinking e. Must have excellent interpretation and articulation skill set to interpret the requirements and articulate to the team. 3. Education / Certifications a. BE or MBA equivalent from reputed institutions b. Certification in IBM Watson Assistant and IBM Watson Discovery would be a great plus. c. Basic understanding of Angular Node JS programming language and Custom Web UI features would be plus Preferred candidate profile Notice period : Immediate to 30 days