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9.0 - 14.0 years
5 - 12 Lacs
kolkata
Work from Office
Key Responsibilities • Drive service excellence across dealer field service operations • Monitor dealer performance on key KPIs (MTTR, CSat, Response rates , Service quality). • Implement company service processes, tools, and systems across the dealer network. • Conduct periodic audits of dealer for infrastructure, process adherence, and site audits for I&C. • Support dealers in resolving complex technical issues and escalations. • Conduct training and capability-building programs for dealer service teams. • Ensure effective warranty administration and policy compliance. • Review of dealer service reports to ensure quality service and facilitate lead generation for spare part business. • Wor...
Posted 1 month ago
5.0 - 9.0 years
0 Lacs
rajkot, gujarat
On-site
Job Description: As a part of the team, your role will involve achieving business plan targets focusing on volume growth, product mix, and market share. You will be responsible for managing and expanding the dealer network, promoting business Institutional sales, and planning executive sales promotion activities. Additionally, effective cost management will be a key aspect of your responsibilities. Conducting detailed market studies to analyze market trends, tracking competitor activities, and providing valuable inputs for refining selling strategies will also be a crucial part of your role. Key Responsibilities: - Demonstrating strong commercial and business acumen. - Maintaining a strong c...
Posted 2 months ago
2.0 - 6.0 years
0 Lacs
raipur
On-site
As the ideal candidate for this role, you will be responsible for achieving business plan targets including volume growth, product mix, and market share. Your duties will involve managing and expanding the dealer network, ensuring sales profitability, and meeting set targets for the assigned portfolio. You will also focus on promoting business and institutional sales, as well as planning and executing sales promotion plans and activities. Effective cost management and controlling early delinquency will be key aspects of your role. Additionally, you will be required to conduct detailed market studies to analyze market trends, track competitor activities, and provide strategic insights to enha...
Posted 4 months ago
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