Warner Bros. Discovery - Analyst - Application Portfolio Management

- The Sr. Analyst, Application Portfolio Management will serve as a key contributor within the Enterprise Service Management Office (ESMO), reporting to the Senior Director of Service Engagement & Delivery.
- This role is designed for an experienced professional with 7+ years of relevant experience who can operate independently, support junior analysts, and perform critical operational tasks that ensure the accuracy, completeness, and strategic alignment of the enterprise application portfolio.- This position is based in Hyderabad. Your Role Accountabilities: APPLICATION PORTFOLIO MANAGEMENT EXECUTION.:- Maintain and enhance the accuracy of the Application Portfolio Management (APM) database, including data related to business applications, services, websites, mobile apps, and console games.- Implement and refine automated and manual data quality processes to ensure compliance, completeness, and accuracy of application data.- Support the implementation of APM disciplines and lifecycle management practices in collaboration with IT, business stakeholders, and platform teams.- Generate and maintain dashboards and reports in ServiceNow to provide insights into application - performance, utilization, and compliance.- Develop and maintain information objects, process documentation, and reporting templates to support APM operations.- Identify and champion opportunities for continuous improvement, including automation of manual processes and enhancement of data governance practices. COLLABORATION & STAKEHOLDER SUPPORT.- Serve as a liaison to the platform team for issue resolution and enhancement requests related to the application inventory.- Partner with Governance and Compliance teams to ensure adherence to internal policies and regulatory requirements.- Collaborate with all disciplines to support Common Service Data Model (CSDM) compliance.- Provide subject matter expertise and guidance to junior team members and stakeholders on APM tools, processes, and best practices.- Participate in cross-functional initiatives to support application rationalization and Technology Business Management (TBM) practices. Qualifications & Experiences:- Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent work experience).- 5+ years of experience in ITSM/ITIL environments, with at least 2 years focused on application portfolio management , software development lifecycle and/or software inventory management.- Proven experience with ServiceNow, particularly the APM and CMDB modules.- Strong understanding of application lifecycle management, cloud platforms (SaaS, PaaS, IaaS), and integration with enterprise systems.- Familiarity with the Common Service Data Model (CSDM) and its application in ServiceNow.- Strong analytical and documentation skills, with the ability to produce clear, actionable reports and process documentation.- Excellent communication skills, capable of engaging both technical and non-technical stakeholders.- Demonstrated ability to work independently while mentoring and supporting junior staff.