4 Waps Jobs

DesktopSupportLevel2 TheIdealCandidate: The ideal candidate is a dedicated, relentless problem solver who applies logic and an instinctive approach to resolving technical issues. This person should enjoy learning new technologies on the fly while solving diverse technical challenges. The candidate should understand the value of best practices and have the foresight to thoroughly consider all potential outcomes before making impactful changes. The ability to manage the stress of client-down situations is an absolute must, and it is paramount to always provide excellent customer service. This person is expected to be a significant contributor to the helpdesk team. JobBrief: ReportingtotheITManager,theDesktopSupportLevel2isresponsibleforon-siteandremotemanagement support of multiple site networks of various sizes and levels of complexity. This position requires handling a full range oftasks,includingAzuresupport, O365, desktop, server,network, andmobiledevicesupport.The Engineer must provide superior service with limited to no supervision consistently. RequiredSkills: 5+yearsofDesktopTechnicalSupport orrelatedexperience. Providessupportto enduserswithanenthusiasticattitude toanalyze,troubleshootandresolve issues to customer's satisfaction. GoodunderstandingOffice365Administrationandsupport. ExperiencewithOffice365andMicrosoft'sSoftware/Applications. Abilitytotroubleshootandconfigurehardwaresuchasprinters,laptops,etc. Confidentandcomfortablewithclientfacingactivity Managementand/ortroubleshootingofthefollowingtechnologies: Solarwinds KaseyaRMM HardwareSupport: Headsets Docks/Monitors/etc. O365Administrationandsupport UserManagement(EntraID) ExchangeManagement IntuneDeviceManagement(AutoPilot/LostMode/Etc.) Windows10and11Support Basic-Advancedtroubleshooting Drivers/OSCorruption,etc. MobileDeviceSupport iOStroubleshooting Hardwaretroubleshooting Verizon/T-MobilePortal BonusSkills: PatchManagement PowerShell 8x8PhoneSystem AzureCloudResources Files VPN CertificationssuchasCompTIAA+,MicrosoftCertifications,CiscoCertifications,etc. Experience with LAN/WAN, Routers, WIFI (WAPS), Firewalls, Switches, VPN, SDWAN, Access Points, Citrix, VoIP, etc. JobResponsibilities: TimeManagement Professionalism Mustbedetail-orientedandmotivatedtoprovideapositivecustomerexperience. Possessastrongdesiretoknow'how'and'why'thingswork,inclinedtowardsustainableand manageable solutions. Haveself-awarenessofstrengths andopportunities,abilitytointrospect,and self-developby engagingincontinuouslearning. Strongwritten andoralcommunication skills,bothtechnicalandnon-technical. Demonstratedabilityofeffectivelyworkingonateam,bothindependentlyandcollaboratively. Strongattentiontodetailwithexcellentorganizationalandproblem-solvingskills. Excellentcustomerservice,interpersonalskills,andcommunicationetiquette. Commitmenttocontinuouspersonalandprofessional growthandlifelonglearning. Abilitytoexecuteandthriveinstressfulsituations. EducationalRequirements: Bachelor'sdegreefromanaccrediteduniversity,preferred-notrequired. Associate'sdegree-required. Horizon Services Inc. is an equal employment opportunity employer that provides opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

DesktopSupportLevel2 TheIdealCandidate: The ideal candidate is a dedicated, relentless problem solver who applies logic and an instinctive approach to resolving technical issues. This person should enjoy learning new technologies on the fly while solving diverse technical challenges. The candidate should understand the value of best practices and have the foresight to thoroughly consider all potential outcomes before making impactful changes. The ability to manage the stress of client-down situations is an absolute must, and it is paramount to always provide excellent customer service. This person is expected to be a significant contributor to the helpdesk team. JobBrief: ReportingtotheITManager,theDesktopSupportLevel2isresponsibleforon-siteandremotemanagement support of multiple site networks of various sizes and levels of complexity. This position requires handling a full range oftasks,includingAzuresupport, O365, desktop, server,network, andmobiledevicesupport.The Engineer must provide superior service with limited to no supervision consistently. RequiredSkills: 5+yearsofDesktopTechnicalSupport orrelatedexperience. Providessupportto enduserswithanenthusiasticattitude toanalyze,troubleshootandresolve issues to customer's satisfaction. GoodunderstandingOffice365Administrationandsupport. ExperiencewithOffice365andMicrosoft'sSoftware/Applications. Abilitytotroubleshootandconfigurehardwaresuchasprinters,laptops,etc. Confidentandcomfortablewithclientfacingactivity Managementand/ortroubleshootingofthefollowingtechnologies: Solarwinds KaseyaRMM HardwareSupport: Headsets Docks/Monitors/etc. O365Administrationandsupport UserManagement(EntraID) ExchangeManagement IntuneDeviceManagement(AutoPilot/LostMode/Etc.) Windows10and11Support Basic-Advancedtroubleshooting Drivers/OSCorruption,etc. MobileDeviceSupport iOStroubleshooting Hardwaretroubleshooting Verizon/T-MobilePortal BonusSkills: PatchManagement PowerShell 8x8PhoneSystem AzureCloudResources Files VPN CertificationssuchasCompTIAA+,MicrosoftCertifications,CiscoCertifications,etc. Experience with LAN/WAN, Routers, WIFI (WAPS), Firewalls, Switches, VPN, SDWAN, Access Points, Citrix, VoIP, etc. JobResponsibilities: TimeManagement Professionalism Mustbedetail-orientedandmotivatedtoprovideapositivecustomerexperience. Possessastrongdesiretoknow'how'and'why'thingswork,inclinedtowardsustainableand manageable solutions. Haveself-awarenessofstrengths andopportunities,abilitytointrospect,and self-developby engagingincontinuouslearning. Strongwritten andoralcommunication skills,bothtechnicalandnon-technical. Demonstratedabilityofeffectivelyworkingonateam,bothindependentlyandcollaboratively. Strongattentiontodetailwithexcellentorganizationalandproblem-solvingskills. Excellentcustomerservice,interpersonalskills,andcommunicationetiquette. Commitmenttocontinuouspersonalandprofessional growthandlifelonglearning. Abilitytoexecuteandthriveinstressfulsituations. EducationalRequirements: Bachelor'sdegreefromanaccrediteduniversity,preferred-notrequired. Associate'sdegree-required. Horizon Services Inc. is an equal employment opportunity employer that provides opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

We are seeking a Senior Technical Solutions Manager based in Mumbai, responsible for overseeing the execution of vessel retrofit projects, from technical feasibility assessment to yard commissioning. This full-time position is designed for an individual contributor, ideally suited for a Marine Chief Engineer with a solid background in docking, retrofit implementation, and stakeholder coordination. The role entails a hands-on approach to managing engineering design reviews, class interactions, vendor negotiations, and real-time troubleshooting during retrofits involving a range of Energy Efficiency Technologies (EETs) from basic ones like LEDs and VFDs to more complex systems such as WAPS, ALS, Shore power, and CCS Systems. As a Senior Technical Solutions Manager, you will be responsible for: - End-to-End Retrofit Management: Taking ownership of retrofit projects from initiation to completion, including feasibility analysis, layout planning, material flow, vendor timelines, and yard coordination. - Engineering & Electrical Integration: Reviewing design drawings, electrical interface scopes, and class/flag submissions, while liaising with engineering vendors and class societies for necessary approvals. - Techno-Commercial Offers & ROI: Creating technical offers with ROI calculations, bonus/penalty models, and energy efficiency metrics for both internal and client-facing stakeholders. - Stakeholder & Vendor Coordination: Serving as the primary point of contact for owners, charters, yards, OEMs, and internal Njord teams to ensure seamless execution. - Project Documentation & RACI: Developing and managing project RACI charts, technical specifications, work orders, and commissioning plans, as well as maintaining Project-related accounts. - Yard Attendance: Travelling to yards for critical retrofit phases, including installation, integration, commissioning, and paint applications. - Hull/Paint Strategy & Execution: Leading discussions on hull modification and paint selection (e.g., silicone, advanced antifouling) and coordinating yard/OEM activities during dry dockings. Required Skills and Qualifications: - Marine Engineer (Class 1 Motor) with 1 to 2 years of onshore experience in technical management or yard roles, complemented by hands-on experience in at least two major drydocking/repairs involving tankers or bulkers. - Exposure to retrofits such as EPL/ShaPloi/BWTS, Scrubbers, VFDs, Ducts, Propellers, and Hull paint. - Proficiency in design reviews, electrical integration, and class interactions. - Commercial Acumen: Proficient in ROI modelling, proposal creation, cost vs savings analysis. - Familiarity with MS Office tools, Power BI, Advanced Excel, and optionally, CFD exposure. - Strong English communication skills, both written and verbal.,

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Network Operations & Service Management Good to have skills : Network Infrastructures, Cisco Firewall, Fortinet FortiGate Firewall Minimum 3 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As a Non-Production Environment Engineer, you will be responsible for the build, configuration, maintenance, and support of our critical development, testing, and staging environments. You will work closely with development and QA teams to understand their infrastructure needs, provision and manage compute, storage, and networking resources, implement automation strategies for environment provisioning and management, troubleshoot environment-related issues, and ensure the stability and reliability of these non-production landscapes to facilitate efficient software development and testing cycles. Your focus will be on optimizing these environments for performance, cost-effectiveness, and adherence to security best practices, ultimately contributing to the faster and higher-quality delivery of our products. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Assist in the implementation of technology at the operating system level across all server and network areas. - Engage in basic and intermediate level troubleshooting for hardware and software issues. Professional & Technical Skills: - Must To Have Skills: Proficiency in Network Operations & Service Management. WAN: WAN Routers, Optimizers/Accelerators, Load Balancers LAN: Switches, Routers, WLCs and WAPs Security and Remote Access services: Firewalls, VPN design and solutions - Good To Have Skills: Experience with Network Infrastructures, Cisco Firewall, Fortinet FortiGate Firewall. - Strong understanding of network protocols and services. - Experience with monitoring and managing network performance. - Familiarity with incident management and service request processes. Additional Information: - The candidate should have minimum 3 years of experience in Network Operations & Service Management. - This position is based at our Bengaluru office. - A 15 years full time education is required. Show more Show less