Roles and Responsibilities Manage front office operations, ensuring a smooth check-in/check-out process for guests. Handle guest complaints and feedback, resolving issues promptly and professionally. Maintain accurate records of hotel transactions, including room assignments, billing, and guest information. Provide exceptional customer service to ensure high levels of guest satisfaction. Collaborate with other departments (e.g., housekeeping) to ensure seamless room preparation and maintenance. Working Knowledge on Property Management System like Ezee, Simply, ZUZU, hotelogics etc. Good Communication Skills, English is Mandatory. Location of Job: Ulsoor, Indiranagar, Brookfield, ITPL, based on selections deployment will happen
Company Description Wandr is transforming business travel in India by building a network of company-operated, mid-market hotels in central business districts and Tier-2 cities. In a market where branded service-focused mid-market accommodations are nearly absent, Wandr delivers the comfort and reliability business travelers deserve at an affordable price. Role Description This is a full-time on-site role for a Front Office Executive, located in Abu Dhabi. The Front Office Executive will be responsible for managing reception duties, including greeting guests, handling check-ins and check-outs, and answering inquiries. The role also involves providing excellent customer service, maintaining front office operations, and managing communication with other departments. Qualifications Interpersonal Skills and Communication Receptionist Duties and Front Office management experience Customer Service skills Excellent organizational and multitasking abilities Proficiency in using front office software and systems Ability to handle stressful situations calmly and professionally Previous experience in the hospitality industry is a plus Bachelor's degree in Hospitality Management or related field
Company Description Wandr is transforming business travel in India by building a network of company-operated, mid-market hotels in CBDs. In a market where branded, service-focused mid-market accommodations are nearly absent, Wandr delivers the comfort and reliability business travelers deserve at an affordable price point. By providing well-equipped hotels where businesses need them most, Wandr ensures a seamless travel experience for professionals. Role Description This is a full-time on-site role for a Front Office Executive based in Gurugram. The Front Office Executive will handle daily receptionist duties such as managing the front desk, greeting guests, and assisting with check-ins and check-outs. Additional responsibilities include providing exceptional customer service, addressing customer inquiries and concerns, and maintaining records of reservations and guest information. The role also involves coordinating with other hotel departments to ensure smooth operations. Qualifications Receptionist Duties, Front Office skills Interpersonal Skills and Communication skills Customer Service experience Strong organizational and multitasking abilities Proficiency in MS Office and hotel management software is a plus Graduate or diploma or equivalent; additional qualifications in hospitality management will be an advantage Minimum Experience: 0-2 years IMMEDIATE JOINERS WILL BE GIVEN PREFERENCE.