As India's largest pet sourcing platform, Mr n Mrs Pet is dedicated to helping individuals discover their ideal furry, feathery, or scaly companion, all while simplifying the journey of pet parenting. The company is experiencing rapid growth and is currently seeking enthusiastic, persuasive, and customer-oriented individuals to become part of their team. If you possess a passion for interacting with people, closing deals, and creating a positive impact, this is an exciting opportunity for you! Your primary responsibilities will include engaging with potential pet parents through calls and chats, comprehending their requirements, and effectively converting them into customers. You will be tasked with identifying qualified leads, addressing their inquiries, and guiding them towards making a purchase. Furthermore, your role will involve offering expert advice on pet options, pricing, and services to ensure customers feel confident in their decisions. Additionally, you will need to adeptly handle objections, assist customers in overcoming doubts, and facilitate their pet adoption journey. Once a sale is finalized, you will smoothly transition customers to the post-sales team for further assistance. In addition to these duties, you will be responsible for following up with potential leads, maintaining a professional demeanor, and ensuring no opportunity is missed. It is crucial to log all customer interactions, update lead statuses, and maintain organized records using CRM tools and sales software. The ideal candidate should possess between 6 months to 3 years of experience in pre-sales, telesales, business development, or a similar sales-focused role. Strong sales and negotiation skills are essential, along with exceptional communication abilities and a knack for engaging with customers effectively. Being tech-savvy and comfortable with CRM tools is necessary, and a target-oriented mindset is preferred. While a minimum high school diploma is required, a college degree is considered advantageous. If you are an animal enthusiast, you are a perfect fit for the role. However, if you are not particularly keen on pets, worry not, as the company is willing to help you develop an interest. A go-getter attitude is highly valued, and individuals who thrive in challenging environments are encouraged to apply. Working at Mr n Mrs Pet offers numerous benefits, including unlimited growth potential, opportunities for career advancement, a vibrant and collaborative workspace, and the chance to assist individuals in finding their dream pets while earning incentives with every successful sale. This is an office-based role, ensuring a lively and engaging work environment. If you are excited about joining our team, please apply for this full-time, permanent position. The compensation package includes a yearly bonus. Application Questions: 1. How soon can you join our team 2. Do you have any pets - If yes: Share a fun or crazy story about your life with your pet! - If no: If you could have any pet (even a dragon!), which one would it be, and why 3. Who is an actor you strongly dislike, and why Convince us to watch a movie starring them as if you were their biggest fan. Work Location: In person,
As India's largest pet sourcing platform, Mr n Mrs Pet is dedicated to connecting pet lovers with their perfect pets to make pet parenting easy and enjoyable. We are currently seeking a Customer Support Specialist to join our team and contribute to our mission of bringing joy to pet owners. If you are passionate about helping customers, driving sales, and making a positive impact, we welcome you to be a part of our paw-some team. In this role, you will assist customers in selecting the ideal pet based on their needs, preferences, and lifestyle. By exceeding sales targets and recommending the best pets and pet-related products, you will play a key role in driving sales growth. Providing exceptional customer support through calls, chats, and emails, you will ensure that every customer has a positive experience with us. Building strong relationships with customers and following up to ensure satisfaction, loyalty, and future purchases will be a crucial aspect of your responsibilities. You will be expected to address customer issues promptly and creatively find solutions to ensure customer satisfaction. Additionally, you will be responsible for organizing and updating customer records to track progress and ensure data accuracy for timely follow-ups. The ideal candidate will have a minimum of 6 months to 3 years of experience in sales or customer support, excellent communication skills, and a positive attitude towards customers. Comfort with technology, including CRM software, and a willingness to learn new tools are essential. A high school diploma or equivalent is required, with additional college coursework or certifications considered a bonus. Joining our team at Mr n Mrs Pet means being part of a fun and creative environment where fresh ideas are encouraged, and growth and learning opportunities are abundant. Your role will directly impact pet owners by helping them find their new best friends, making their lives better, and contributing to an industry you can feel good about. Our supportive and friendly culture ensures that you will feel right at home while working hard and having fun. The work schedule for this position includes six days a week with rotational offs and rotational shifts without night shifts. If you are passionate about pets, committed to customer service, and eager to join a fast-growing and innovative team, we invite you to apply now and start your journey with Mr n Mrs Pet. Let's work together to make the world a better place, one pet at a time. Job Types: Full-time, Permanent Compensation Package: Yearly bonus Application Question(s): - How soon can you join us - Do you have any pets - If yes: Share a fun or crazy story about life with your pet! - If no: If you could have any pet (even a dragon!), which one would it be, and why - Who is an actor you just can't stand and why (Be honest, we won't judge much.) - Now, pretend you're their biggest fan. Pitch us a reason to watch a movie starring them and convince us they're amazing! Work Location: In person,
About Us: At Mr n Mrs Pet, we are dedicated to pets and people! As the leading pet care company in town, we are committed to creating a fun and engaging workplace where every team member can thrive. We are looking for a passionate individual to join us and contribute to making our workplace even better. If you have a keen interest in recruitment and aspire to gain hands-on HR experience, this opportunity is perfect for you! What You'll Be Doing: - Recruitment Support: You will assist in the entire recruitment process, which includes candidate sourcing and conducting interviews. - Scheduling Pro: Your role will involve coordinating and scheduling interviews between candidates and hiring managers. - Job Postings: You will manage and optimize job listings on various platforms to attract top talent. - Resume Screening: Reviewing resumes and applications to match candidates with suitable roles will be part of your responsibilities. - Onboarding Rockstar: You will assist in the onboarding and orientation processes for new hires, ensuring they feel welcomed and valued. - Data Management: Keeping recruitment databases updated and files organized to ensure smooth operations. Why You'll Love This Internship: - Hands-On Learning: Gain valuable HR experience by working on exciting recruitment projects. - Team Spirit: Join a dynamic team that values collaboration and growth. - Career Boost: Show your potential and potentially transition into a full-time role with us. - Pet-Loving Culture: Be a part of an environment that is passionate about pets and people alike. What We're Looking For: - Excellent communication and interpersonal skills. - Strong interest in recruitment and HR processes. - Great organizational skills and attention to detail. - Proactive attitude with a willingness to learn and grow. - Love for pets is a bonus (though not mandatory). Internship Details: - Location: Office-based - Duration: 3 months - Working Days: 6 days a week Ready to Start Your HR Journey If you are enthusiastic about learning, growing, and making a positive impact, apply now to be an HR Intern at Mr n Mrs Pet. Let's work together to create a workplace that is as amazing as the pets we care for! Job Types: Full-time, Permanent Schedule: - Morning shift - Yearly bonus Work Location: In person,