1.0 - 5.0 years

0 Lacs

punjab

On-site

You will be responsible for IT administration and DevOps tasks with 1 to 3 years of experience. Your skills should include a deep understanding of Windows, Mac, Linux, and Ubuntu operating systems, as well as knowledge of web and mobile app technologies along with software installation processes. Your expertise should cover LAN and WAN networking, routing, cabling, punching, firewall management, DHCP, IP configurations, etc. Experience in deploying projects on Windows and Mac servers, as well as managing local servers, will be required. Additionally, you should have experience in CCTV software, attendance software, desktop support, PC upgrades, and assembling. Tasks will also involve inventory management, passwords, and profile administration. This position is based in Mohali, Punjab. Experience in telecom or networking companies is not necessary. We are looking for candidates with relevant IT experience, particularly from companies involved in web and mobile development, digital marketing, etc. This is a full-time position that requires in-person work.,

Posted 2 weeks ago

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IT Support Analyst 1 RSM US in India

4.0 - 7.0 years

6 - 9 Lacs

Hyderabad

Work from Office

The Service Desk Analyst is a member of the Service Desk team. They are responsible for first level technical support of all supported applications. They will respond to user inquiries regarding incidents with applications, networks, platforms, and servers. In addition, they will answer questions via phone and electronic mail related to the use of supported software and hardware systems. They will escalate to L2 and L3 as appropriate. Additional responsibilities to include: Provide technical support by phone to customers relating to effective use of technologies including computer, mobility, voice, network connectivity, and various software applications. Thoroughly document all work completed into the appropriate call-tracking and incident management systems. Routinely utilize and contribute to the knowledgebase and actively promotes utilization to both internal and external customers. Ensure appropriate and accurate escalation of incidents that require resolution by other IT groups beyond the Service Desk. Assist in the on-boarding and training of new employees. Other duties as assigned E DUCATION Associate degree in information systems, Business, or related field, or equivalent experience. T ECHNICAL S KILLS Computer hardware components, systems, and peripherals Basic computer software applications including MS Office products, email, Internet access, and multimedia technology Knowledgeable with LAN or WAN networking Working knowledge of Windows OS S PECIAL R EQUIREMENTS S PECIFIC T O J OB Passion for and responsibility to the customer Personal and corporate integrity Friendly presence, helpful attitude, and self-motivated with demonstrated interpersonal skills Good organizational and problem-solving skills Ability to multitask Ability to work in a highly collaborative environment Ability to work a flexible schedule including overtime as required E XPERIENCE PC support background and experience working in a call center / phone support environment. empowering you to balance life's demands, while also maintaining your ability to serve clients.

Posted 2 months ago

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