Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Infrastructure Architects are the key link between Kyndryl and our clients. You’re in a technical leadership role, uniting and guiding stakeholders from clients, governance, and project executives to delivery and sometimes even the vendors who work with the client. You’ll be there from the start of a project — understanding what’s needed and figuring out the best technical solution. And you’ll be there at the finish, delivering the right product on time and within budget. As an Infrastructure Architect, you’ll draw upon the full breadth of your talent and experience. This is a technical leadership role, so we want you to bring your vision, knowledge, and leadership to each project. To the client, you’re the subject matter expert – consulting early, gathering inputs, understanding what they need from our solution. You define what Kyndryl can do to meet this solution. You design the best solution for the job. And finally, you’re the tech leader for implementation. At Kyndryl we support all major cloud platforms, so you’ll get the chance to use everything you know – and then some. You’ll also become expert at knowing when and how to call on other SMEs outside your wheelhouse. Thinking your way around pre-existing limitations will grow your creativity and flexibility. You’ll learn a lot here, and if you want to work toward certifications there are plenty of opportunities.The rewards for all this are many. You’ll get to influence, create, and deliver something from start to finish. You will have the power to delight our clients. Your future at Kyndryl This role opens the door to many career paths, both vertical and horizontal, and there may be opportunity to travel. It’s a great chance for database administrators or other techs to break into the cloud. It’s also a solid path to become enterprise or chief architect or a distinguished engineer! Whatever you see for yourself, you’ll find the opportunity here. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Technical and Professional Experience 5-7 years of experience in F5 load balancer administration and support roles and 10-12 years of experience over all in network and security products. Education Qualification- Any Graduate F5 Big-IP (LTM , GTM , ASM/WAF Modules, iRules) Should analyze, design, implement and maintain the network s F5 Load Balancer infrastructure. Should inspect data packets and TCP, IP flow in network and application flow. Must be an expert in F5Load Balancing platforms and will possess a working knowledge of switches, routers, and firewall concepts. Should be able to configure and maintain F5 Load Balancers, load balancing best practices and WAN/LAN network management. Should also take the responsibility to upgrade network operating systems software and hardware as per the management requirements. Must provide inputs into security technology plan. Must ensure that the plans are integrated effectively with the other aspects of the technical infrastructure. Should provide all the necessary support for large scale infrastructure migrations and baseline reviews. The engineer should have a good understanding to work with other networking security groups as well. The professionals should be able to handle any issues related to engineering design and deployment implementation. Should have sound understanding of F5 Architecture, Product and Installation process. Should have hands-on exposure to handle troubleshoot LTM module: concepts, design, iRules, Profiles, configuration, troubleshooting, best practices, Automation, upgrades, Performance -tuning. Should have hands-on exposure to handle troubleshoot GTM : concepts, design, iRules, Profiles, configuration, troubleshooting, best practices, Automatons, upgrades, Performance-tuning. Should has working exposure of ASM/WAF : concepts, design, iRules, Profiles, configuration, troubleshooting, best practices, Automatons, upgrades, Performance-tuning. Relevant Certification on F5. Knowledge of F5 migration OR migration to F5 would be an added advantage. Perform administration tasks for F5 load balancers, including configuration, monitoring, troubleshooting, and user administration Design, implement, and deploy F5 load balancing solutions for applications and services Collaborate with application teams to understand requirements and optimize load balancing configurations Implement and test F5 load balancer upgrades, migrations, and new deployments Maintain documentation, run books, and knowledge base articles for F5 load balancing systems and processes Stay up-to-date with the latest F5 product releases, features, and industry trends Ready to work on 24/7 shifts to support client requirement. Solid understanding of load balancing concepts, technologies, and best practices Proficiency in F5 BIG-IP administration, including configuration, monitoring, and scripting Knowledge of network protocols, web application architectures, and security concepts Strong troubleshooting, problem-solving, and analytical skills Excellent communication abilities and teamwork Work from client location in Airoli, Navi Mumbai. Understanding of ITIL concepts. Aptitude to acquire new technology and concepts quickly Understanding and daily use of Microsoft Office 365 Suite and other productivity tools (e.g., Excel, Word, PowerPoint, SharePoint) to accomplish audit and compliance related tasks Preferred Skills and Experience Strong verbal and written communications skills are a must Ability to work effectively across internal and external organizations. Strong technology background is required Aptitude to acquire new technology and concepts quickly Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

Req ID: 316945 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Security ArchitectTechnical Solutions Arch. Sr. Specialist - Network Security-Firewall to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Network Security Roles and Responsibilities: Be a key team member and handle projects individually Prepare firewall migration designs or new data centre build designs in compliance with client standards Understand and do research for preparing firewall migration or new data centre build designs and troubleshooting of issues Handle planning and deployment carefully to make sure that there is no outage/downtime to business Understand the change process and get required approvals. Coordinate with business/applications teams Provide suggestions for improvements in the process followed and implement best practices with help of Delivery Team Requirements: Overall 12 years of experience in industry Minimum 5 to 7 years of experience in networking Experience in Checkpoint, Palo Alto, Juniper and ASA Firewalls. Hands-on experience in all of these devices will be an added advantage Ability to work on projects individually and to design and implement the designs according to the standards Knowledge of routing protocols (BGP, OSPF, EIGRP, RIP) Experience in troubleshooting Proficient in Microsoft Office products including Visio, Word and Excel Experience in Bluecoat is desirable but not essential Strong IT/Technical skills (understanding of software, hardware, networks, etc.) Advanced written and verbal communication skills Strong understanding of technology risk management, information security principles and challenges especially with third-party connectivity Thorough knowledge of vulnerabilities and exploits and good understanding of LAN & WAN protocols / Layer 2 to Layer 3 networking Knowledge of ITIL concepts Ability to work in a process-driven environment About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here . If you'd like more information on your EEO rights under the law, please click here . For Pay Transparency information, please click here . Show more Show less

Hi, We are having an opening for Senior Manager-Infra / Cloud Architect at our Mumbai location. Job Summary : The Infra / Cloud Architect is responsible for the strategic design, roadmap definition, and engineering governance of the organization's global IT infrastructure and cloud landscape. This role spans across data center technologies, cloud platforms, networking, security, and hybrid infrastructure models. The architect acts as the bridge between business needs and technical delivery, translating enterprise goals into scalable, secure, and cost-optimized solutions across geographies. Areas Of Responsibility : Key Responsibilities Architecture Strategy & Blueprinting Define and maintain the global infrastructure and cloud architecture blueprint. Align designs with business continuity, scalability, cybersecurity, and performance goals. Champion platform rationalization and simplification initiatives. Solution Design & Project Enablement Architect infrastructure solutions for large programs (e.g., DC transformation, AD consolidation, hybrid cloud migration). Review and approve HLDs, LLDs, and BoM submitted by partners or internal teams. Validate architecture compliance in global IT programs. Technology Evaluation & Adoption Evaluate emerging technologies such as Zero Trust, SD-WAN, SASE, Edge Computing, and Infra-as-Code. Define proof-of-concept initiatives and guide technology onboarding. Architecture Governance & Standards Own and enforce architecture principles, standards, and reference models. Conduct architecture reviews and design approval boards. Ensure compliance with InfoSec, GxP, and SOX frameworks. Collaboration & Knowledge Enablement Partner with delivery, cybersecurity, and service teams to translate designs into build/run. Coach engineering teams and upskill delivery units on architectural best practices. Specialized Knowledge Requirements Deep expertise in enterprise architecture across compute, storage, network, identity, and cloud Advanced knowledge of cloud platforms (AWS, Azure, GCP) and hybrid models Strong grasp of cybersecurity principles and compliance mapping to infrastructure design Familiarity with automation and orchestration (Terraform, Ansible, CI/CD) Understanding of ITIL, TOGAF, and regulatory requirements in pharma/life sciences Internal Stakeholders and Nature of Interaction CIO / Head of Infrastructure: Strategy alignment, architecture reviews, funding justification Infra Ops, Cybersecurity, Cloud & Service Delivery Leads: Design handovers, implementation validations, issue resolution Project Managers & PMO: Milestone alignment, design dependencies, delivery feasibility IT Business Partners: Requirement shaping, infrastructure impact assessment, business case support External Stakeholders and Nature of Interaction OEMs / Technology Partners: Technology roadmap alignment, reference design validation, POC planning System Integrators / Consultants: Review of partner-delivered HLD/LLDs, infra BoMs, and implementation playbooks Cloud Providers: Architecture sessions, security compliance mapping, usage optimization External Interaction % ~30% of the role involves interaction with vendors, cloud partners, and consulting architects Nature of Communication Technical design documents, review notes, and architecture diagrams Strategic recommendations to CIO office and transformation leadership Review meetings, technical workshops, and vendor roadmap discussions Role Played in Negotiations Key contributor during technology vendor evaluations, TCO/ROI assessments Leads design-centric discussions in OEM/MSP contract finalizations Influences technology lock-ins and long-term infra strategy partnerships Key Decision-Making Expected Selection of infra/cloud technologies and tools for global rollout Finalization of infra architecture standards, designs, and integration approaches Review and approval of vendor-delivered infrastructure designs Build vs. buy vs. hybrid infrastructure decisions Key Challenges for the Role Balancing global standardization with local infrastructure constraints Integrating legacy platforms with modern cloud-native environments Ensuring performance, cost, and security trade-offs are managed holistically Driving architectural discipline across distributed delivery ecosystems Extent and Nature of Innovation Required High: Required to lead innovation in hybrid cloud, infra-automation, and cost-efficient architecture Design of modular, scalable, and reusable infra blueprints Champion infrastructure observability, Zero Trust, and software-defined everything (SDx) Job Requirements Educational Qualification: Bachelor's or Masters in Engineering, Computer Science, or related field Certifications: Cloud Certifications (e.g., AWS Certified Architect, Azure Solutions Architect, GCP Architect) TOGAF, ITIL Foundation preferred Network/Security certifications (e.g., Cisco, Palo Alto, Fortinet) beneficial Experience: 12+ years of infrastructure experience, with 5+ years in an architecture role across global delivery models Proven track record of designing and governing large-scale infra/cloud deployments Skills: Architecture modelling and documentation (e.g., Visio, Lucidchart, ArchiMate) Infra stack knowledge across OS, Virtualization, Network, Storage, and Cloud Vendor engagement and technical negotiation Cross-cultural communication and stakeholder influence Travel Requirement: Up to 25-30% (based on project workshops, vendor reviews, and strategic summits) Educational Qualification : Bachelor's or Masters in Engineering, Computer Science, or related field Specific Certification : Cloud Certifications (e.g., AWS Certified Architect, Azure Solutions Architect, GCP Architect) TOGAF, ITIL Foundation preferred Network/Security certifications (e.g., Cisco, Palo Alto, Fortinet) beneficial Skills : Architecture modeling and documentation (e.g., Visio, Lucidchart, ArchiMate) Infra stack knowledge across OS, Virtualization, Network, Storage, and Cloud Vendor engagement and technical negotiation Cross-cultural communication and stakeholder influence Experience : 12-15+ years of infrastructure experience, with 5+ years in an architecture role across global delivery models Proven track record of designing and governing large-scale infra/cloud deployments Show more Show less

Description Who is USP? The U.S. Pharmacopeial Convention (USP) is an independent scientific organization that collaborates with the world's top authorities in health and science to develop quality standards for medicines, dietary supplements, and food ingredients. USP's fundamental belief that Equity = Excellence manifests in our core value of Passion for Quality through our more than 1,300 hard-working professionals across twenty global locations to deliver the mission to strengthen the supply of safe, quality medicines and supplements worldwide. At USP, we value inclusivity for all. We recognize the importance of building an organizational culture with meaningful opportunities for mentorship and professional growth. From the standards we create, the partnerships we build, and the conversations we foster, we affirm the value of Diversity, Equity, Inclusion, and Belonging in building a world where everyone can be confident of quality in health and healthcare. USP is proud to be an equal employment opportunity employer (EEOE) and affirmative action employer. We are committed to creating an inclusive environment in all aspects of our work—an environment where every employee feels fully empowered and valued irrespective of, but not limited to, race, ethnicity, physical and mental abilities, education, religion, gender identity, and expression, life experience, sexual orientation, country of origin, regional differences, work experience, and family status. We are committed to working with and providing reasonable accommodation to individuals with disabilities. Brief Job Overview We are seeking a highly skilled and experienced Network Engineer with a minimum of 5-7 years in enterprise networking environments. The ideal candidate will have hands-on expertise with Cisco switches, Routers, Wireless LAN Controllers (WLC), Access Points, firewalls and a solid understanding of network technologies. Familiarity with SD-WAN, Zscaler, Carbon Black Defense (CB Defense), Cisco DNA Center (DNAC), and Cisco Unified Communications Manager (CUCM) is essential. This role involves providing hands-on, on-site support across 3 USP locations in Hyderabad, working closely with local teams and coordinating with stakeholders across various USP departments and organizational levels. The candidate should be proactive, highly collaborative, and capable of independently driving tasks to resolution while maintaining strong communication and documentation practices. How will YOU create impact here at USP? In this role at USP, you contribute to USP's public health mission of increasing equitable access to high-quality, safe medicine and improving global health through public standards and related programs. In addition, as part of our commitment to our employees, Global, People, and Culture, in partnership with the Equity Office, regularly invests in the professional development of all people managers. This includes training in inclusive management styles and other competencies necessary to ensure engaged and productive work environments. The Network Engineer Has The Following Responsibilities Support network infrastructure by performing troubleshooting, monitoring, and resolving connectivity issues. Maintain enterprise network infrastructure including LAN, WAN, WLAN, and security components. Configure and manage Cisco routers, switches, WLCs, and access points. Manage Cisco CUCM (Call Manager) for unified communications. Administer and optimize Cisco DNA Center for network automation and assurance. Maintain SD-WAN solutions for branch and remote site connectivity. Configure and troubleshoot Cisco Firepower firewalls. Support remote access VPN solutions and secure connectivity for remote users. Monitor and manage Internet Leased Lines, ensuring optimal network connectivity. Raise and manage TAC cases with Cisco or AMC vendors for any network-related issues, including performance, configuration, or hardware failures. Perform IOS and software upgrades on network and collaboration infrastructure to ensure stability, performance, and security compliance. knowledge of routing protocols (EIGRP, OSPF, BGP) and switching technologies (STP, VLANs, EtherChannel). Manage incidents, service requests, and problem tickets using ServiceNow, adhering to SLA timelines. Raise and manage Change Requests, ensuring proper documentation, risk analysis, and impact assessment. Represent changes in CAB meetings to seek approvals and communicate implementation plans. Work on project tasks and help deliver them on time Collaborate with cross-functional teams to support IT infrastructure projects. Maintain documentation and diagrams of network architecture and configurations. Who is USP Looking For? The Successful Candidate Will Have a Demonstrated Understanding Of Our Mission, Commitment To Excellence Through Inclusive And Equitable Behaviors And Practices, Ability To Quickly Build Credibility With Stakeholders, Along With The Following Competencies And Experience Bachelor’s degree in computer science, Information Technology, or a related field. 5-7 years of experience in network engineering within enterprise environments. Proficient with Cisco switching, routing, wireless, and firewall platforms. Strong understanding of routing and switching protocols (EIGRP, OSPF, BGP, STP, VLANs, etc.). Experience with CUCM, Cisco DNA Center, SD-WAN, WLC, and Access Points. Knowledge of VPN technologies, remote access solutions, and firewall configuration. Skilled in using network monitoring and troubleshooting tools. Excellent communication, analytical, and problem-solving skills. Additional Desired Preferences Desired preferences are to showcase any additional preferred levels of expertise to perform the role. Reminder: any items listed in this section are not requirements nor disqualifies for candidate consideration. CCNA / CCNP or equivalent certifications are preferred. ITIL Foundation certification is an added advantage. Supervisory Responsibilities If yes, what is the number of direct reports and their titles? No Job Category Contingent Staff Job Type Full-Time Show more Show less

Join our Team About this opportunity: Ericsson Enterprise Wireless Solutions (BEWS) is the group responsible for leading Ericsson’s Enterprise Networking and Security business. Our growing product portfolio spans across wide area networks, local area networks and enterprise security. We are the #1 global market leader in Wireless-WAN based enterprise connectivity solutions and are growing fast in enterprise Private 5G networks and Secure Access Services Edge (SASE) solutions. How Will You Contribute to the Company? We are looking for Software Engineer III with hands-on industry experience in embedded Linux and low-level networking to lead our Platform firmware team. You will be interacting and working closely with some of the finest developers and leaders in the industry – where you will find that work is both fun and challenging with ample opportunity to innovate. What Will You Do? Involved in software development of WAN Edge platform software. Will be instrumental in bringing up our Netcloud OS on new hardware. Deliver the next generation of WWAN BEWS endpoint devices. Possesses hands-on experience in embedded networking software development, including Python, C, C++, kernel debugging, and Makefile. Will work with the latest communication technologies and tackle complex software development challenges. Will have the opportunity to learn and build the cutting-edge networking products that enable our enterprise customers to connect anything from anywhere. The skills you bring: Expertise in C/C++ and Python with Linux kernel and drivers with 6 yrs of experience. Understanding of Cellular/5G standards and modems, understanding of WLAN standards of modems. Understanding of Bluetooth standards and modems, understanding of Ethernet switches and PHYs. Knowledge of switching, routing, and security protocols, Expertise is drivers for the above-mentioned devices. Expertise in bootloaders and secure boot processes, Knowledge of image construction and image signing Latest networking router platform. Show more Show less

About NCR Atleos NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe. About NCR Corporation NCR Corporation (NYSE: NCR) is the global leader in consumer transaction technologies, turning everyday interactions with businesses into exceptional experiences. With its software, hardware, and portfolio of services, NCR enables nearly 700 million transactions daily across retail, financial, travel, hospitality, telecom and technology, and small business. NCR solutions run the everyday transactions that make your life easier. NCR is headquartered in Atlanta, Georgia, with approximately 29,000 employees and does business in 180 countries. Job Description: NCR Atleos Network and Security Engineer role provides second level technical trouble support and the processing of alerts that could be the first sign of network and security incidents. The analyst is expected to have a solid understanding of basic network security that consists of the following but is not limited to firewalls, Switches, Wireless, VPN concentrators, SSL-VPN devices, IPS, reverse proxies, etc. The individual in this position will focus on network security and connectivity between NCR and non-NCR devices (customers, partners, Internet.) This position will be supporting remote site networks including secured segments in this remote networks. Overview Primary responsibility for a Primarily Geneys Purecloud and secondly a Cisco UCM Administrator and Cisco CUBE Administrator to support all aspects of the corporate IP Telephony infrastructure and systems. Additional responsibility for legacy corporate telecommunications infrastructure. Key Responsibilities Primary duties would be to manage, administer, and implement all aspects of the Genesys Purecloud environment. This includes call flows, call routing, troubleshooting, number management, queues, skills, data tables, etc. Preferred secondary skills would include corporate Unified Communications infrastructure including Cisco Call Manager, Cisco Unity Connection voicemail, eFax faxing solution, , Cisco Voice Gateways, Cisco Voice Routers, Cisco CUBE, Expressway, and Jabber. Manage and administer all aspects of Genesys Purecloud and/or its predecessors and associated platforms such as Pure Connect, Pure Engage, Interaction Center. Advanced knowledge of telecommunications, network and server related technologies. Must be knowledgeable in IP networking, LAN/WAN, VoIP, routers, switches, firewalls and VPNs and Cloud telephony including UCaaS and CCaaS. Advanced level problem solving and analytical skills. Insure the efficient and effective operation of the IP communication technology areas of NCR Atleos. Review and recommend improvements to operating policies and procedures and direct the proper implementation and maintenance of approved changes. Ensure effective management and monitoring of systems that comprise the layered security model that protects corporate network assets. Ensure that all IP telecommunication technology functions are being completed in accordance to regulatory and procedural guidelines. Disaster recovery and backup responsibilities for both Genesys and Cisco UCM. Participate in the development of the business disaster recovery plan for employee computing and local area networks throughout Cardtronics Corporation. Participate in the execution of disaster procedures should such an event occur needing new equipment or a reload of current software. Receive assignments from the Voice Services Manager or Voice Services Architect in the form of projects with general objectives defined. Work independently on developing project priorities and implementation schedules. Keep manager advised of progress of all projects on a timely basis. Perform other duties as requested by supervisor. Perform duties generally expected of administrative staff employees. Excellent written and verbal communication skills. Advanced project management skills. Ability to work independently, with little direction. Ability to develop plans for the implementation of telecommunications hardware, software and applications. Strong presentations skills, ability to provide presentations to management and training for internal and external customers. Ability to work provide 24x7 support as required. Qualifications/Experience Associate Degree or the Equivalent Experience. Specialty: information or computer technology, or business administration. (Required) 3 or more years Operation, configuration, customization, and/or maintenance of Genesys Purecloud. (Required) 3 or more years Cisco, Microsoft TCP/IP internetworking, switching, routing, and server infrastructure. (Preferred) 3 or more years Monitoring and managing Cisco UC network (Preferred) Certifications Preferred Genesys Cloud CX: Professional Certification (GCX-GCP) Genesys Cloud CX: Developer Certification (GCX-GCD) Genesys Cloud CX Specialist Certifications Cisco CCNA Voice/Collaboration Cisco CCNP Voice/Collaboration Offers of employment are conditional upon passage of screening criteria applicable to the job. EEO Statement NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law. Statement to Third Party Agencies To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes. Show more Show less

Note: This job profile may include more than one business title job description. See below for each job descriptions listed out by *Business Title. Keep only the job description details required for job requisitions. Junior Network Engineer, Tier 2 Role Summary: The Junior Network Engineer, Tier 2 position is perfect for someone that has little to no experience. As a junior engineer within the Tier 2 organization, you will be provided mentorship and guidance from experienced engineers, and you will be able to work on different customers’ technologies and products. Job Scope/Supervision: The Junior Network Engineer, Tier 2 will be in direct contact with other Tier 2 Teams, Tier 1 teams, Supplier Management Team, Incident Managers and other teams within the company, depending on the problem and difficulties faced Duties And Responsibilities: Main job responsibilities are: Work over different customer and backbone environments Configure and manage devices we provide to our end customers Troubleshoot problems within GTT’s network Participate in direct communication with customers and third party companies aiming to resolve the problem Communicate internally with Incident Managers and Tier 1 engineers, providing help and assistance over different customers’ problems Network Engineer, Tier 2 Role Summary: The Network Engineer is a hybrid position with the primary role to assist in the smooth operation of GTT’s Global Network under the supervision of the Network Operations Manager. This is a large-scale network spanning the globe and is built on a multi-platform environment. The role is varied and demands a totally flexible approach to all tasks associated with this position. Job Scope/Supervision: The successful candidate should be comfortable working within an expanded and very fast-paced team environment. Duties And Responsibilities: Transport Assisting in customer test & turn-up (DWDM/ADM/Ethernet) Customer circuit troubleshooting with the aid of industry-standard test equipment Liaising with all GTT NOC Engineers and Network Operations departments in other countries Report writing and creating/maintaining inventories Assisting in the management of a Planned Preventative Maintenance program and schedules Network installations Non-routine duties will be allocated as deemed necessary Facilities Monitoring Contractors and training other members of staff when applicable. Generate site documentation such as maintaining records and files, preparing reports, and ordering supplies and equipment Periodically inspect the equipment, locate, and correct problems before breakdowns occur Ability to replace items such as circuit breakers, fuses, switches, lamps, electrical & electronic components, and cable When working with more complex items of plant, they may work with engineers, engineering technicians, or industrial machinery installation, repair, and maintenance workers Supervise planned works, carrying out postmortems upon completion to assess the efficiency / financial worth and lessons learned from said works Aim to constantly reduce operational running costs Review / authorize and manage MOPS (method of procedures) RA’s (Risk Assessments) and back out plans prior to on-site works taking place assessing all potential risks and consequences relating to specific works Provide hands-on and technical assistance during an emergency Network Security Engineer, Tier 2 Role Summary: The security engineering team is key to develop and maintain GTT cloud network and security platforms, both in managed services and Cloud ecosystems, more focused in ensuring of optimal levels of platform performance and capacity, maintaining as well high levels of cost efficiency. Support operational teams with last tier support, as well as SOC team projects and platform implementations. Whenever needed, it may be required to support the implementation of customer specific solutions and Service Transition process. A good part of the time will be spent running projects, both for customers and Internal systems. Job Scope/Supervision: On a regular basis it will be requested to perform vulnerability assessments and develop action plans to mitigate vulnerabilities found across GTT estate. Duties And Responsibilities: Implement, maintain and develop security platforms across regions and manage all aspects of their life cycle, as per product and architecture teams requirements; Act as technical escalation point whenever needed for Incident and Problem Management; Create and maintain platform documentation to comply with GTT ITIL approach and support several certifications GTT has like ISO 27001, ISO 20000, PCI DSS and BSI. Help manage vendor relationship for security platforms; Perform technical audits as required to verify customer and platform standards are met and maintained; Perform on-going performance tuning and resource optimization as required. It is expected that the role is able to help to improve and automate processes related to management throughout service lifecycle Applies ITIL and Agile methodology to the role in a DevOps spirit, following best practice standards and processes, without jeopardizing agility and flexibility. Adheres to GTT security policies and report incidents to the appropriate operations functions. Assists in the Continual Process Improvement (CPI) program as needed Work on assigned tasks and projects as directed by management. Network Technician, Media Role Summary: Provide front line support for all media products which will include managing OU bookings, OU activations, event support, dedicated service management and maintaining the health and welfare of the network. Duties And Responsibilities: Primary contact for all incoming customer calls and email. Booking and activation of occasional use media services. Managing media events from testing through completion. Documenting clearly and effectively information in the Trouble Ticket system and SharePoint for communication to other staff, to open tickets and follow up on escalated problems. Monitoring, troubleshooting & correcting media service and network problems. Diagnosing troubles identified by network monitoring and working to resolve issues. Working with various third parties (Engineers, Provisioners, Infrastructure Vendors, Customers, and Developers) to narrow down problems and achieve resolution. Protecting services around internal and external network maintenance events. SD-WAN Engineer, Tier 2 Role Summary: The Enterprise Operations Center team manages and maintains the top-tier enterprise customers for GTT during European business hours (8hr shifts between 8 am to 8 pm, Monday to Friday). The team is highly skilled ICT engineers who are responsible of deliver a world-class customer experience. Job Scope/Supervision: Tier 2 support for customer incidents and long-term problems focused on SDWAN platforms Owns incidents, resolves them swiftly, and drives through to final fix, working with customers and other internal and external teams as appropriate. Duties And Responsibilities: Working with the vendors’ TACs regarding platform issues Provides concise and relevant action plans for teams to resolve network and customer issues efficiently. Working on a broad range of SDWAN Vendors and products: Silver Peak, VeloCloud, and Fortinet. Working on a broad range of security Vendors and products: Palo Alto and Fortinet Uses a detailed understanding of operational capabilities to support operations acceptance of new infrastructure and non-standard bids. Pro-active problem management based on technical and trend analysis to ensure service stability and preventative action is taken where possible Configuration of network elements and migration of services Ensure operational processes are followed and deliver best-in-class technical support while maintaining a stable and resilient network. Security Analyst (Threat Intelligence) Role Summary: Working out of GTT’s Advanced Services Centre of Excellence, the TIC team focuses on providing SIEM, secure hosting and network services that meet and exceed government and certification body standards. The team work closely with our high value customer base to deliver a wide range of services including Security Incident & Event management, Secure Networking and Secure Hosting. As part of the Advanced Services division, Threat Intelligence Centre is a highly rewarding and challenging team for network, systems, and security analysts. The GTT SIEM platform is used to identify customer security incidents; one of the security analysts’ primary tasks is to take the output of the SIEM environment and perform deep analysis of the event; leading our customers to a remediation action that successfully mitigates the risk to their corporate and hosted environments. Responsible for providing tier 1 technical expertise in the support of both hardware and software solutions. Primarily Microsoft Windows, VMware, Cisco UCS, NetApp, Palo Alto, Cisco ASR and LogRhythm SIEM. Duties And Responsibilities: Providing analysis of SIEM alerts leading to enhanced customer security Work with customers to enhance security incident response procedures Enhance internal investigation process and identify additional toolsets required for rapid incident turnaround Be part of a 24/7 customer support team providing first level diagnosis for our hosting and network customers. Identifying improvements and advising on best practice. Manage 3rd party vendor support as required. Adhere to team processes and the direction of the SM, TIC. Work with Senior analysts / engineers to implement platform optimizations and tuning through structured change process Perform upgrades to SIEM environment from operating system to application to ensure highest level of platform security Maintain and enhance specific customer environments including firewalls, switches, and hosting platforms Voice Network Engineer Role Summary: The Network Management Centre (NMC) manages and maintains GTT’s pan-European network 24x7. As a highly intelligent and efficient break/fix organization, with a strong focus on consistency and process, it works with other parts of GTT to deliver a world-class customer experience. Job Scope/Supervision: Service Desk, Tier 3 Voice (TSS), Incident and Problem Management Duties And Responsibilities: Provide proactive fault resolution support for Voice/ VoIP cases or when the Service Desk/ NOC front line team is unable to resolve a customer and/or network fault or where a fault has been escalated according to SLA requirements. Use network tools to monitor core network and customer services. Proactively initiate incident management process. Perform diagnostics on all Voice network and customer faults. Generate action plans to troubleshoot all Voice network and customer faults. Track the incident management of proactive and reactive issues through the Trouble Ticket system. Management and Technical escalation of Trouble Tickets in line with the process. Coordinate NOC activities with local Field Operations and Vendor/Supplier representatives to diagnose and fix faults across a pan-European network Liaise with customer representatives to progress fault resolution. Support local Field operations with maintenance activities. Works in the NOC on a 24x7 shift rota. Reporting security incidents to the appropriate operations functions on detection. Comply with GTT Security Management controls, and security policies and report security incidents to the line manager Physical Security Monitoring Show more Show less

Job Summary: We’re looking for an experienced Senior System Administrator with deep expertise in Node.js server environments , Linux systems , and enterprise network infrastructure . This role involves managing system stability, optimizing performance, and ensuring robust security across our IT landscape. If you're a tech leader with hands-on skills and a passion for clean, scalable systems—let’s talk. Key Responsibilities: 🔧 System Administration Install, configure, and maintain Linux (Ubuntu, CentOS, RHEL) and Windows servers. Monitor and enhance system performance, scalability, and availability. Manage user accounts, backups, patches, and security protocols. Automate administrative tasks using Shell, Ansible, or Puppet. ⚙️ Node.js Server Management Deploy, monitor, and optimize Node.js applications in production. Manage process tools like PM2 or systemd. Troubleshoot performance issues and ensure secure server operations. Monitor server logs, memory, and CPU utilization. 🌐 Network Administration Configure and maintain routers, switches, firewalls, VPNs, DNS, and subnets. Monitor LAN/WAN environments and ensure network stability. Implement network security measures and intrusion detection systems. ☁️ DevOps & Cloud Integration (Preferred) Deploy and manage infrastructure on AWS, Azure, or GCP. Set up CI/CD pipelines for Node.js applications. Use tools like Nagios, Zabbix, Grafana, Prometheus, or ELK Stack. (Optional) Implement Infrastructure-as-Code using Terraform or CloudFormation. 🔐 Security & Compliance Enforce firewall, antivirus, and data protection measures. Perform regular audits, risk assessments, and vulnerability scans. Ensure compliance with security standards and internal policies. Required Skills & Qualifications: Minimum 6 years in system, network, and server administration. Expertise in Node.js server environments and Linux administration. Strong knowledge of networking (DNS, DHCP, NAT, VPN, firewalls). Scripting proficiency (Bash/Python). Familiarity with Git and version control systems. Knowledge of Docker/Kubernetes is a plus. Relevant certifications (RHCE, CCNA/CCNP, CompTIA Network+/Security+) are a strong advantage. Soft Skills: Strong problem-solving and analytical thinking. Clear communication and documentation skills. Ability to lead during incidents and work independently. Collaborative and proactive mindset. Preferred Qualifications: Experience with high-availability systems and failover architecture. Familiarity with observability tools like ELK Stack or Datadog. Background in DevOps and modern CI/CD workflows. Ready to join a team that values reliability, security, and smart infrastructure? Let’s build resilient systems together. Show more Show less

Position Title: Network Engineer, Tier 2 Location: India Job Profile: Network Technician ST-2 FLSA Status: Americas only Department: NOC Teams About GTT GTT provides secure global connectivity, improving network performance and agility for your people, places, applications, and clouds. We operate a global Tier 1 internet network and provide a comprehensive suite of cloud networking and managed solutions that utilize advanced software-defined networking and security technologies. We serve thousands of businesses with a portfolio that includes SD-WAN and other WAN services, internet, security, and voice services. Our customers benefit from a customer-first service experience underpinned by our commitment to operational excellence. For more information on GTT, please visit www.gtt.net . Role Summary The Network Engineer is a hybrid position with the primary role to assist in the smooth operation of GTT’s Global Network under the supervision of the Network Operations Manager. This is a large-scale network spanning the globe and is built on a multi-platform environment. The role is varied and demands a totally flexible approach to all tasks associated with this position. Job Scope/Supervision The successful candidate should be comfortable working within an expanded and very fast-paced team environment. Duties And Responsibilities Assisting in customer test & turn-up (DWDM/ADM/Ethernet) Customer circuit troubleshooting with the aid of industry-standard test equipment Liaising with all GTT NOC Engineers and Network Operations departments in other countries Report writing and creating/maintaining inventories Assisting in the management of a Planned Preventative Maintenance program and schedules Network installations / troubleshooting Non-routine duties will be allocated as deemed necessary Training other members of staff when applicable. Generate site documentation such as maintaining records and files, preparing reports, and ordering supplies and equipment Periodically inspect the equipment, locate, and correct problems before breakdowns occur Ability to replace items such as circuit breakers, fuses, switches, lamps, electrical & electronic components, and cable When working with more complex items of plant, they may work with engineers, engineering technicians, or industrial machinery installation, repair, and maintenance workers Supervise planned works, carrying out postmortems upon completion to assess the efficiency / financial worth and lessons learned from said works Aim to constantly reduce operational running costs Review / authorize and manage MOPS (method of procedures) RA’s (Risk Assessments) and back out plans prior to on-site works taking place assessing all potential risks and consequences relating to specific works Provide hands-on and technical assistance during an emergency Required Experience/Qualifications Experience in optical networks and technical facilities required Minimum of 2 years of experience in an operational environment in a medium to large-scale carrier / ISP would be a definite advantage Experience in a role with hands-on complex technical problem solving as a daily occurrence Degree in Engineering related field – preferably Telecomms / Datacomms modules covered Experience with hands-on installs of power and telecoms equipment Strong fiber management principles Experiance with test equipment – OSA / OTDR / BERT / RFC 2544 test sets Experience with troubleshooting BGP, MPLS, VPLS, DSL, PPP, IP Routing and Switching technologes A solid understanding of SONET/SDH principles is required Experience with SDWAN, Fortinet, Aruba and Silver Peak. Ethernet & TCP/IP & OSI experience is a distinct advantage Optical network installation and troubleshooting skills will be an advantage Responsibility for H&S practices Management & control of contractors Knowledge of network monitoring and other administrative tools Knowledge of networking technologies and protocols. Strong PC skills utilizing MS Office and industry-standard software. Flexibility to assist in the 24 / 7 / 365 Network Operations Team. Strong knowledge of industry technologies/contacts and lead times Understanding of working in Data Centers and Comms Rooms/Exchanges. Competency in handling AC/DC power Ability to work independently and as part of a team Self-motivated Excellent written and communication skills Creative problem-solving abilities Hours/Travel/Shift (Where Applicable) Mainly US business hour shifts, rotational. Core Competencies Accuracy and Attention to Detail: Understanding the necessity and value of accuracy; ability to complete tasks with high levels of precision. Managing Multiple Priorities: Knowledge of effective self-management practices; ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation. Problem Solving: Knowledge of approaches, tools, and techniques for recognizing, anticipating, and resolving organizational, operational, or process problems; ability to apply knowledge of problem-solving appropriately to diverse situations. Root Cause Analysis: Knowledge of the concepts, principles, and techniques of root cause analysis (RCA); ability to use a structured approach to identify the underlying causes of problems in a particular environment and the changes needed to prevent recurrences. IP Technologies and Protocols: Knowledge of the features and policies of IP technologies and protocols; ability to configure, deploy and support IP-based networks and services. IP-based Services: Knowledge of the features and functions of IP-based services; ability to configure, deploy and support TCP/IP-based networks and associated services. Troubleshooting Network Problems: Knowledge of tools and techniques to troubleshoot network problems; ability to anticipate, recognize and resolve technical (network, hardware, software, equipment or operational) problems. Universal Competencies Continuous Improvement: Knowledge of transformation initiatives to drive fundamental changes and enhance responsiveness and efficiency to core business practices. Ability to drive cultural changes from best effort to results-oriented. Customer First (Customer Facing): Knowledge of customer interactions, creating a culture of accountability, collaboration, and partnership. Ability to build an environment supporting customer value creation at every level. Operational Excellence: Understanding the system-driven processes for consistency and scalability. Ability to re-focus processes and systems from integration activity to maximizing a positive customer impact and anticipating future trends. Show more Show less

Skills, Abilities, And Knowledge Core Routing and Switching (Cisco Catalyst/Nexus, Meraki, Dell, Arista) BGP, OSPF, EIGRP, VXLAN, MPLS, IPSEC, GRE Firewall Architecture (Palo Alto, Checkpoint, Cisco ASA/Firepower) Load Balancers (F5 BIG-IP LTM/GTM, Citrix ADC) VPN technologies (site-to-site, client-based, SSL VPNs) SD-WAN Technologies (VeloCloud, Meraki SD-WAN, Cisco SD-WAN) Network Access Control (Aruba ClearPass, Cisco ISE) Wi-Fi Solutions (Aruba, Cisco Wireless, Mist Systems) Network Monitoring and Management Tools (SolarWinds, ThousandEyes, PRTG) Cloud Networking (Azure Virtual WAN, AWS VPC Peering/Transit Gateway) Scripting basics (Python, Ansible) for network automation Conduct regular audits and implement necessary remediation measures Document solutions and best practices for knowledge sharing purposes Excellent Communication And Presentation Skills Ability to translate complex technical concepts to non-technical stakeholders Strong analytical and problem-solving abilities Strategic thinking and business acumen Collaborative approach to working with cross-functional teams Show more Show less

About IDP IDP is the global leader in international education services, delivering global success to students, test takers and our partners, through trusted human relationships, digital technology and customer research. An Australian-listed company, we operate in more than 50 countries around the world. Our team is comprised of over 7,000 people of various nationalities, ages and cultural backgrounds. Proudly customer-first, our expert people are powered by global technology. Together, we offer unmatched services, helping local dreams become realities, all over the world. Learn more at www.careers.idp.com Role purpose This role provide Network Support to all Branches across PAN India along with IT Network Support to Head Office (Gurgaon). Key accountabilities Provide L1/L2 Support to End User & Senior Management Users. Exposure in Handling Videoconference devices with Zoom/Team Meetings & Virtual Events. LAN/WAN Administration, Servers/Firewall/Switches/Router Installation & configuration, Hardware/software installation Support. Overseeing the planning, implementation, and maintenance of computer systems and networks. Ensuring information security and data protection measures are implemented and maintained as per Global Policy. Hands on experience in Network Monitoring tool. Handling Multiple location in terms of Network, Wireless, Internet lease line, PRI, NVR, CCTV, Door Access etc. Exposure in ServiceNow ITSM, Asset Management, Office 365, Azure, SharePoint etc. Required Experience Bachelor Degree into Hardware & Newtworking 10 plus years of experience in IT Infrastructure & Networking Show more Show less

Position: L2/ L3 Tech Support Expert Industry Type: IT Services & Consulting Employment Type: Full Time Role Category: Technical Support Job Location: Jammu / Gurugram Education: UG: Any Graduate, B. Tech/B.E. in E&C, CS, IT Experience: Minimum 3 years in L2/ L3 role Summary: We are looking for a passionate and highly self-motivated individual to work primarily Senior L3 Support Engineer who should have a good understanding of the relationship between Active Directory and AZURE directory service. An ideal person should have a good command of Microsoft Technologies; covering the administration of Windows Servers and Cloud systems Windows 2008/2012/2016. The responsibilities deal with troubleshooting all assignments that are routine in nature. Good knowledge of configuration and installation of various network devices as well as services (e.g., routers, switches, firewalls, load balancers, VPN, QoS) Job Responsibility also Includes: · Provide general and routine technical support to a broad range of installation, patching, configuration, and updates to virtual infrastructure requiring the ability to research, analyse, and resolve problems effectively to meet established performance metrics. · Maintain documented (e.g., Disaster Recovery) procedures for OS Infrastructure. Collaborates and contributes with team members, software vendors, and other technical staff to develop, design, implement, and continuously improve systems. · Active coordination with team members and other groups to effectively perform basic Windows Server and administration support for daily operations. Follows procedures and guidelines to install, patch, configure, customize, troubleshoot, upgrade, integrate, and maintain systems, software, network and port configuration, host-based firewalls, and peripherals. · Responsible to work with all technology team members to ensure proper maintenance of the LAN, Wireless and WAN voice and data networks. · Responsible for insuring the day-to-day operation, reliability, and integrity of the enterprise voice communications network. This includes the installation, maintenance, and management of all data network equipment such as a router, LAN switch, firewall, wireless, servers, backup systems, network management and diagnostic tools, etc. · The Engineer is responsible to assist in the development of company policies and procedures to support operations, security, and integrity. Select and implement security tools, policies, and procedures in conjunction with the company’s security team. · Perform network maintenance and system upgrades including service packs, patches, hot fixes and security configurations. · Serve as a final technical escalation point for the 1st and 2nd Line Engineering teams. Provide troubleshooting to achieve resolution within any agreed timescales to meet SLA. · Own and manage incidents and requests escalated from 2nd Line Engineers. Assist 2nd Line Engineers with diagnosis and fault resolution also escalate incidents to the Management team(s) when required. · When necessary, log incidents and requests over the telephone or email. · When necessary, assist with answering calls and logging all incidents and service requests. · Working collaboratively, always, to ensure knowledge is shared. · Raise problem incidents when the root cause is unknown. · Proactively communicate issues with the client and team members. · Ensure strict adherence to the client’s Information Security policies. · Ensure the confidentiality, integrity, and availability of client data. · Document systems and procedures for and on behalf of our clients. · Create a culture of great documentation skills throughout the Helpdesk. · Actively participate in Innovation Team meetings. · Take responsibility for learning new environments and research the technologies being implemented to enhance your understanding and skillset. · Take responsibility for your own professional development. Essential Skill Sets: · Expert Knowledge of Microsoft Windows 2008/2012/2016 Administration: Install, configure manage. · Expert knowledge of Virtualization: VMWare, Microsoft System Center / Hyper-V Administration · Expert Knowledge of Microsoft troubleshooting skills and tools. Including OS Hardening and vulnerability assessment. · Knowledge of TCP/IP, DHCP, DNS and Troubleshooting. · Knowledge of AD group policies. · Working knowledge of - Azure and AWS. · Backup Technologies L2 (Veeam, NetBackup, HP, Acronis) · Anti-virus, Compliance / Patch Management, Storage · Storage L2 expertise on EMC, NetApp, Dell, HP, etc. (SAN/NAS) · Should have worked on supporting an enterprise-class Data Center. · Design and deploy functional networks (LAN, WLAN, WAN) · Configure and install software, servers, routers and other network devices · Hands-on experience with physical server installation · Familiarity with development, tools, languages, process, methods and troubleshooting of Microsoft Azure-based solutions. · Monitor network performance and integrity · Responsible for Network Documentation using Visio Tools, MS-PowerPoint · Configuration and troubleshooting of routes, VLAN, QoS · Deeply understand the needs of cybersecurity. Drive requirements and strategy for cybersecurity data collection, analysis, and operationalization. · Operate, and maintain threat environment, including installation, configuration, tuning, and maintenance of Network components · Experience with cloud technologies like Office365, Google Suite, and Azure platform. · Implement AD group policies (Password policies, Disable LLMNR, Enable SMB signing, etc.) · Implement list privilege access control. · Install and configure Certificate Servers. Deploy certificates on services, servers, and workstations. · Replace clear text protocols with secure protocols. · ITIL Certified and Process knowledge (Problem, Incident, Change Management) will be preferred. Educational Qualifications: - · Graduate/Postgraduate in Computer Science · Professional IT work experience of 5 years- 6 years · Minimum 3 years of Network Security migrations or solutioning experience or in Windows Servers · Experience in IT security, compliance, and risk management, including privacy, controls, etc. · Implementation Experience with enterprise Network security solutions · Experience in Windows Server administration • Exceptional communication skills Benefits: • Annual Bonus • Provident Fund • Performance bonuses • Employee's State Insurance Corporation • Medical Insurance • Night Allowances • Pick and Drop facilities (Only for Female Staff) • Day outs for Staff • Team Lunches • Maternity/ Paternity leaves • Retirement Benefits • National and International tour packages after successful completion of service as per company policies • Paid Time Off • Flexible work schedules and workplace perks like on-site snacks • Flexible working Share your CVs at jobs@rvsiglobal.co.uk Show more Show less

Job Description As an Enterprise Account Manager at Nokia, you will drive strategic sales of our industry-leading Network Infrastructure (NI) portfolio—including IP/MPLS, optical networking, and datacenter solutions—across mission-critical sectors in India such as Public Sector, Utilities, Transportation, Public Safety, and Defence. You will build and manage C-level relationships, lead complex, high-value deals, and collaborate with cross-functional teams and partners to deliver business-impacting outcomes. Backed by Nokia’s global leadership in WAN, FAN, and datacenter networking, you will play a key role in supporting our customers’ transformation toward cloud-native and as-a-service models, while contributing to the growth of networks that are critical to business, society, and national infrastructure. How You Will Contribute And What You Will Learn Create and implement strategic engagement plans for key mission-critical sectors (Public Sector, Power Utilities, Rail/Metro, Public Safety, Defence) with a focus on high-level stakeholder engagement, including C-level. Continuously build and maintain a robust sales pipeline to meet or exceed assigned revenue quotas. Manage internal virtual teams to qualify opportunities and execute detailed account and opportunity plans. Identify and pursue new business opportunities by engaging C-suite executives to gain sponsorship and align with customer KPIs and business objectives. Articulate the business benefits and ROI of Nokia’s NI IP portfolio, clearly differentiating from competitors. Work closely with the broader Nokia sales teams and key ecosystem partners to extend reach and co-develop joint solutions. Rigorously follow Nokia’s sales processes and complete all required administrative tasks using official sales tools. Uphold Nokia’s professional standards during customer engagements and travel frequently (3–4 days/week) within the assigned territory. Key Skills And Experience You have: 8–12 years of proven sales experience in technology, selling to communication enterprises or service providers in mission-critical sectors (e.g., Public Sector, Power Utilities, Rail/Metro, Public Safety, Defence in India). Strong understanding of NI solutions, particularly IP/MPLS, and ability to translate technical value into business outcomes (consultative sales). Demonstrated success in building direct C-suite relationships and influencing executive-level decision-making. Proven ability to qualify and close large, complex deals (>€1M) with a track record of meeting or exceeding €4M+ annual sales quotas. Solid business acumen with a deep understanding of customer needs, local industry regulations, and mission-critical environments. Excellent communication, interpersonal, and presentation skills, with the ability to lead and motivate virtual teams through complex sales cycles. It would be nice if you also have: Familiarity with competitors and adjacent solutions from Cisco, Juniper, HP (e.g., routing, DCF, DDoS, EMS). Strong interest in industry transformation and ongoing enthusiasm for tracking technology trends and market developments. About Us Come create the technology that helps the world act together Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world. We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work What we offer Nokia offers continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered. Nokia is committed to inclusion and is an equal opportunity employer Nokia has received the following recognitions for its commitment to inclusion & equality: One of the World’s Most Ethical Companies by Ethisphere Gender-Equality Index by Bloomberg Workplace Pride Global Benchmark At Nokia, we act inclusively and respect the uniqueness of people. Nokia’s employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect. Join us and be part of a company where you will feel included and empowered to succeed. About The Team The pandemic has highlighted how important telecoms networks are to society. Nokia’s Network Infrastructure group is at the heart of a revolution to bring more and faster network capacity to people worldwide through our ambition, innovation, and technical expertise. Show more Show less

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM. The Service Desk Analyst is a member of the Service Desk team. They are responsible for first level technical support of all supported applications. They will respond to user inquiries regarding incidents with applications, networks, platforms, and servers. In addition, they will answer questions via phone and electronic mail related to the use of supported software and hardware systems. They will escalate to L2 and L3 as appropriate. Additional responsibilities to include: Provide technical support by phone to customers relating to effective use of technologies including computer, mobility, voice, network connectivity, and various software applications. Thoroughly document all work completed into the appropriate call-tracking and incident management systems. Routinely utilize and contribute to the knowledgebase and actively promotes utilization to both internal and external customers. Ensure appropriate and accurate escalation of incidents that require resolution by other IT groups beyond the Service Desk. Assist in the on-boarding and training of new employees. Other duties as assigned E DUCATION Associate degree in information systems, Business, or related field, or equivalent experience. T ECHNICAL S KILLS Computer hardware components, systems, and peripherals Basic computer software applications including MS Office products, email, Internet access, and multimedia technology Knowledgeable with LAN or WAN networking Working knowledge of Windows OS S PECIAL R EQUIREMENTS S PECIFIC T O J OB Passion for and responsibility to the customer Personal and corporate integrity Friendly presence, helpful attitude, and self-motivated with demonstrated interpersonal skills Good organizational and problem-solving skills Ability to multitask Ability to work in a highly collaborative environment Ability to work a flexible schedule including overtime as required E XPERIENCE • PC support background and experience working in a call center / phone support environment. At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmus.com/careers/india.html . RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Indian Armed Forces; Indian Armed Forces Veterans, and Indian Armed Forces Personnel status ; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please send us an email at careers@rsmus.com .

Job requisition ID :: 79285 Date: Jun 12, 2025 Location: Kochi Designation: Assistant Manager Entity: Your potential, unleashed. India’s impact on the global economy has increased at an exponential rate and Deloitte presents an opportunity to unleash and realize your potential amongst cutting edge leaders, and organizations shaping the future of the region, and indeed, the world beyond. At Deloitte, your whole self to work, every day. Combine that with our drive to propel with purpose and you have the perfect playground to collaborate, innovate, grow, and make an impact that matters. The team Deloitte helps organizations prevent cyberattacks and protect valuable assets. We believe in being secure, vigilant, and resilient—not only by looking at how to prevent and respond to attacks, but at how to manage cyber risk in a way that allows you to unleash new opportunities. Embed cyber risk at the start of strategy development for more effective management of information and technology risks Your work profile. As an Consultant /Assistant Manager / Deputy Manager in our Cyber Team, you’ll build and nurture positive working relationships with teams and clients with the intention to exceed client expectations: - Key Responsibilities: Total 2+years of experience in Cyber security VAPT- Web Application Security Pentesting, Mobile Application Testing, Infra Testing, Source Code Review, Cloud Configuration Review Certification - OSCP, CRTP, CEH, EJPT Understanding of basic business and information technology management processes. Good knowledge of TCP/ IP and Networks including Firewall, IDS/IPS, Routers, Switches, and network architecture. Experience of Web Application Security Testing, Infrastructure VAPT, API testing. Experience on Mobile Security Pen-Testing (iOS and Android). Experience in conducting config reviews of Windows, Linux, UNIX, Solaris, Databases, etc. Experience with Vulnerability Management tools: Kali Linux, Acunetix, AppScan, Nexpose, Qualys Guard, Nessus, Nmap, Metasploit, Fortify etc. Experience in basic scripting such as: Shell, Python, PERL, etc. Basic knowledge of Technologies such as: IPSEC, SSL, SSH, VPN, Ethernet Token Ring, WAP, SMTP, FTP, Frame Relay, WAN, ATM, FDDI, DSL, ISDN, HP Openview, Sun NetManage, Cisco Works, Radius, Big Brother, F5 Desired qualifications B.Tech/M.Tech Candidates must possess security certification of CEH, LPT, OSCP. Good to have security certification for GPEN, CREST How you’ll grow Connect for impact Our exceptional team of professionals across the globe are solving some of the world’s most complex business problems, as well as directly supporting our communities, the planet, and each other. Know more in our Global Impact Report and our India Impact Report. Empower to lead You can be a leader irrespective of your career level. Our colleagues are characterised by their ability to inspire, support, and provide opportunities for people to deliver their best and grow both as professionals and human beings. Know more about Deloitte and our One Young World partnership. Inclusion for all At Deloitte, people are valued and respected for who they are and are trusted to add value to their clients, teams and communities in a way that reflects their own unique capabilities. Know more about everyday steps that you can take to be more inclusive. At Deloitte, we believe in the unique skills, attitude and potential each and every one of us brings to the table to make an impact that matters. Drive your career At Deloitte, you are encouraged to take ownership of your career. We recognise there is no one size fits all career path, and global, cross-business mobility and up / re-skilling are all within the range of possibilities to shape a unique and fulfilling career. Know more about Life at Deloitte. Everyone’s welcome… entrust your happiness to us Our workspaces and initiatives are geared towards your 360-degree happiness. This includes specific needs you may have in terms of accessibility, flexibility, safety and security, and caregiving. Here’s a glimpse of things that are in store for you. Interview tips We want job seekers exploring opportunities at Deloitte to feel prepared, confident and comfortable. To help you with your interview, we suggest that you do your research, know some background about the organisation and the business area you’re applying to. Check out recruiting tips from Deloitte professionals. *Caution against fraudulent job offers*: We would like to advise career aspirants to exercise caution against fraudulent job offers or unscrupulous practices. At Deloitte, ethics and integrity are fundamental and not negotiable. We do not charge any fee or seek any deposits, advance, or money from any career aspirant in relation to our recruitment process. We have not authorized any party or person to collect any money from career aspirants in any form whatsoever for promises of getting jobs in Deloitte or for being considered against roles in Deloitte. We follow a professional recruitment process, provide a fair opportunity to eligible applicants and consider candidates only on merit. No one other than an authorized official of Deloitte is permitted to offer or confirm any job offer from Deloitte. We advise career aspirants to exercise caution. In this regard, you may refer to a more detailed advisory given on our website at: https://www2.deloitte.com/in/en/careers/advisory-for-career-aspirants.html?icid=wn_

We are looking for a Junior IT Administrator / IT Administrator, to assist in maintaining and supporting our IT infrastructure. The ideal candidate will have a foundational understanding of IT systems, troubleshooting, and network administration. This role is perfect for someone looking to grow their technical skills and gain hands-on experience in IT administration. Skills Provide technical support to employees, troubleshooting hardware, software, and network issues. Assist in the setup, configuration, and maintenance of computers, servers, and network devices. Manage user accounts, permissions, and access control in Active Directory and other enterprise systems. Monitor system performance and ensure regular updates, backups, and security patches are applied. Help maintain IT documentation, asset inventory, and incident logs. Support email configurations, VPN setups, and remote access troubleshooting. Work with senior IT staff to implement security policies and IT best practices. Assist in installing and configuring software and hardware as required. Provide basic training to end-users on IT tools and best practices. Requirement & Skills 1. Education: Bachelor's degree in IT, Computer Science, or a related field. 2. Experience: 1- 5 years of IT support or administration experience. 3. Technical Skills: Basic knowledge of operating systems. Understanding of networking concepts (LAN, WAN, TCP/IP, DHCP, DNS). Familiarity with Active Directory, Office 365, and cloud services. Experience with troubleshooting hardware, printers, and software issues. 4. Soft Skills: Strong problem-solving and analytical skills. Good communication and customer service skills. Ability to work independently and within a team. Job Types: Full-time, Permanent Work Location: In person Application Deadline: 20/06/2025

Job requisition ID :: 83600 Date: Jun 12, 2025 Location: Delhi Designation: Consultant Entity: Your potential, unleashed. India’s impact on the global economy has increased at an exponential rate and Deloitte presents an opportunity to unleash and realize your potential amongst cutting edge leaders, and organizations shaping the future of the region, and indeed, the world beyond. At Deloitte, your whole self to work, every day. Combine that with our drive to propel with purpose and you have the perfect playground to collaborate, innovate, grow, and make an impact that matters. The team Deloitte helps organizations prevent cyberattacks and protect valuable assets. We believe in being secure, vigilant, and resilient—not only by looking at how to prevent and respond to attacks, but at how to manage cyber risk in a way that allows you to unleash new opportunities. Embed cyber risk at the start of strategy development for more effective management of information and technology risks Your work profile. As an Consultant /Assistant Manager / Deputy Manager in our Cyber Team, you’ll build and nurture positive working relationships with teams and clients with the intention to exceed client expectations: - Key Responsibilities: Total 2+years of experience in Cyber security VAPT- Web Application Security Pentesting, Mobile Application Testing, Infra Testing, Source Code Review, Cloud Configuration Review Certification - OSCP, CRTP, CEH, EJPT Understanding of basic business and information technology management processes. Good knowledge of TCP/ IP and Networks including Firewall, IDS/IPS, Routers, Switches, and network architecture. Experience of Web Application Security Testing, Infrastructure VAPT, API testing. Experience on Mobile Security Pen-Testing (iOS and Android). Experience in conducting config reviews of Windows, Linux, UNIX, Solaris, Databases, etc. Experience with Vulnerability Management tools: Kali Linux, Acunetix, AppScan, Nexpose, Qualys Guard, Nessus, Nmap, Metasploit, Fortify etc. Experience in basic scripting such as: Shell, Python, PERL, etc. Basic knowledge of Technologies such as: IPSEC, SSL, SSH, VPN, Ethernet Token Ring, WAP, SMTP, FTP, Frame Relay, WAN, ATM, FDDI, DSL, ISDN, HP Openview, Sun NetManage, Cisco Works, Radius, Big Brother, F5 Desired qualifications B.Tech/M.Tech Candidates must possess security certification of CEH, LPT, OSCP. Good to have security certification for GPEN, CREST How you’ll grow Connect for impact Our exceptional team of professionals across the globe are solving some of the world’s most complex business problems, as well as directly supporting our communities, the planet, and each other. Know more in our Global Impact Report and our India Impact Report. Empower to lead You can be a leader irrespective of your career level. Our colleagues are characterised by their ability to inspire, support, and provide opportunities for people to deliver their best and grow both as professionals and human beings. Know more about Deloitte and our One Young World partnership. Inclusion for all At Deloitte, people are valued and respected for who they are and are trusted to add value to their clients, teams and communities in a way that reflects their own unique capabilities. Know more about everyday steps that you can take to be more inclusive. At Deloitte, we believe in the unique skills, attitude and potential each and every one of us brings to the table to make an impact that matters. Drive your career At Deloitte, you are encouraged to take ownership of your career. We recognise there is no one size fits all career path, and global, cross-business mobility and up / re-skilling are all within the range of possibilities to shape a unique and fulfilling career. Know more about Life at Deloitte. Everyone’s welcome… entrust your happiness to us Our workspaces and initiatives are geared towards your 360-degree happiness. This includes specific needs you may have in terms of accessibility, flexibility, safety and security, and caregiving. Here’s a glimpse of things that are in store for you. Interview tips We want job seekers exploring opportunities at Deloitte to feel prepared, confident and comfortable. To help you with your interview, we suggest that you do your research, know some background about the organisation and the business area you’re applying to. Check out recruiting tips from Deloitte professionals. *Caution against fraudulent job offers*: We would like to advise career aspirants to exercise caution against fraudulent job offers or unscrupulous practices. At Deloitte, ethics and integrity are fundamental and not negotiable. We do not charge any fee or seek any deposits, advance, or money from any career aspirant in relation to our recruitment process. We have not authorized any party or person to collect any money from career aspirants in any form whatsoever for promises of getting jobs in Deloitte or for being considered against roles in Deloitte. We follow a professional recruitment process, provide a fair opportunity to eligible applicants and consider candidates only on merit. No one other than an authorized official of Deloitte is permitted to offer or confirm any job offer from Deloitte. We advise career aspirants to exercise caution. In this regard, you may refer to a more detailed advisory given on our website at: https://www2.deloitte.com/in/en/careers/advisory-for-career-aspirants.html?icid=wn_

4+ years of experience in System Administration with DevOps experience in AWS, having knowledge in Azure, GCP is an advantage. AWS: experience with core services like EC2, S3, VPC, EBS, IAM, RDS, and Route 53, Cost & Performance Optimisation GoDaddy: Shared hosting, VPS environments, cPanel, backup solutions, DNS, and SSL certificates. DevOps Skills: Managing code pipelines using platforms like Bitbucket and Github. System Administration: Server upgrades, security patching, and backup management. Define & configure AWS and Azure instances installing and configuring software, hardware, and networks, ensuring the smooth operation of IT services​ Maintain servers, web services, and operating systems. Security Systems Administrators: Basic security monitoring of systems​​. Configuring and maintaining adequate security parameters. Cloud security: Amazon AWS, Windows Azure O365 Administration, Azure configuration is a solid plus. Experience with O365 migration and configuration Hands-on experience in LAN/WAN/Firewall. Expertise in virtualization technologies: Setup VPNs and Virtual Servers Automation Scripting in shell, etc. Solid experience configuring AWS EC2 instances, network configurations, Route53, Cloudflare, S3 buckets, RDS, etc. Deploy software on Laptops and Mac Experience with SSL install & configuration on godaddy and AWS must. Cloudflare SSL definite plus. configure website hosting on Godaddy Job Types: Full-time, Permanent Pay: ₹400,000.00 - ₹1,000,000.00 per year Benefits: Paid time off Schedule: Day shift Monday to Friday Supplemental Pay: Performance bonus Application Question(s): Are you immediate joiner? Are you local from Mohali? What is your ctc and expected ctc? Work Location: In person Speak with the employer +91 8847334396

Job Title: IT Administrator Location: Bhubaneswar Experience Required: 3–5 years in IT Administration Salary: ₹20,000–₹25,000 per month Job Brief We are looking for a proactive and reliable IT Administrator to manage and support the IT infrastructure across our office locations. This role involves procurement, setup, maintenance, and troubleshooting of systems and devices to ensure smooth daily operations. As the key administrator for corporate software and internal systems, you will be responsible for software licensing, enforcing cybersecurity protocols, updating web content, and providing IT support to all departments. If you are a self-driven professional with a strong technical foundation and a commitment to operational excellence, we encourage you to apply. Key Responsibilities Procure, install, configure, and maintain desktops, laptops, printers, and other IT assets. Administer and maintain corporate software systems, manage user accounts and licenses. Enforce IT security protocols and implement tools such as antivirus, firewalls, and backup systems. Troubleshoot and resolve issues related to hardware, software, and networks. Set up and manage systems and credentials for new employee onboarding. Maintain IT documentation, including asset logs and an issue resolution tracker. Ensure timely updates and maintenance of the company’s websites and internal portals. Monitor system performance and ensure service-level agreements (SLAs) are met. Recommend and implement improvements to boost security, performance, and efficiency. Manage Office 365/Outlook email systems and perform day-to-day IT administrative tasks. Upload project-related updates and manage data across company platforms. Organize and maintain all office documents in a structured and accessible format. Required Skills & Qualifications Bachelor’s degree or diploma in IT, Computer Science, or a related field. Certifications such as CompTIA A+, Network+, Microsoft (MCP/MCSA), or Cisco (CCNA) are preferred. Strong knowledge of LAN/WAN, TCP/IP, DNS, DHCP, and firewall configurations. Proficiency in Windows and/or macOS environments. Skilled in hardware diagnostics and troubleshooting. Experience with Microsoft 365, Google Workspace, antivirus, and backup software. Familiarity with helpdesk systems and ticketing tools. Excellent problem-solving, communication, and organizational skills. Ability to manage IT needs across multiple locations and collaborate with cross-functional teams. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹18,000.00 per month Schedule: Day shift Work Location: In person

At Sun Data Tech, we cultivate an environment where passion meets purpose, empowering individuals to thrive both personally and professionally. Our foundation rests on the pillars of teamwork, integrity, and a commitment to excellence, fostering a culture of innovation and mutual respect. Here, challenges are opportunities, and every voice contributes to our shared success. By embracing growth and celebrating diversity, we create a space where ideas flourish, careers advance, and impact is made. Join us to be part of a journey that values your ambitions and transforms them into achievements. S.No: 1 Post Date: 13/06/2025 Job Ttile: L2 Level Technical Support Engineer Job Summary: We are seeking a skilled and experienced L2 Technical Support Engineer to join our IT support team. The ideal candidate should have hands-on experience troubleshooting complex technical issues involving ISP connectivity, network devices, IoT, CCTV systems, and software/hardware support. This role demands strong technical knowledge, effective communication, and the ability to work in a fast-paced, collaborative environment. Skills: Key Responsibilities: Diagnose and resolve software and hardware issues for end-users. Handle and escalate ISP-related issues to appropriate vendors when necessary. Configure and troubleshoot routers, modems, and firewalls. Set up and maintain IoT dev Experience: Required Skills & Experience:  3–7 years of experience in L2 technical support or equivalent role.  Strong grasp of networking concepts – TCP/IP, LAN/WAN, DHCP, DNS.  Proficient in configuring routers, modems, and network peripherals.  Experience with Location: Coimbatore

Key Responsibilities: IT Infrastructure Management: Maintain and support all IT systems including servers, LAN/WAN, Wi-Fi, printers, and communication systems. Ensure uptime and reliability of business-critical systems. User Support: Provide Level 2/3 support for system, hardware, and software issues. Supervise Helpdesk team and ensure prompt resolution of issues. System Administration: Manage Active Directory, firewall, VPN, cloud services (Google Workspace/O365), and email configurations. Oversee backups, disaster recovery planning, and execution. Cybersecurity & Compliance: Monitor network and systems for security breaches or potential vulnerabilities. Ensure antivirus and patch management systems are up-to-date. Support audits and implement IT policies and standards. IT Asset & Vendor Management: Maintain an up-to-date IT inventory. Coordinate with vendors for hardware/software procurement, AMC, and service agreements. Project Management: Lead implementation of new IT initiatives like system upgrades, ERP integration, or network expansions. Work with cross-functional teams to identify technology needs and solutions. Documentation & Reporting: Maintain documentation for systems, processes, and support procedures. Generate periodic reports on IT performance and incidents. Job Type: Full-time Pay: ₹30,000.00 - ₹35,000.00 per month Benefits: Cell phone reimbursement Internet reimbursement Paid sick time Paid time off Shift: Day shift Application Question(s): How many Years of Experience do you have in IT? What is your current salary? What is your expected salary? How soon can you join if you get selected? Work Location: In person

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. We are seeking a highly motivated and experienced Sr. IT Engineer to be our first dedicated IT presence in India. This is a unique opportunity to build and shape our IT support infrastructure in a rapidly growing region. You will be responsible for providing comprehensive IT support to our India-based employees, as well as assisting with field US-based IT support requests. This role requires a proactive individual with strong technical skills, excellent communication abilities, and a passion for delivering exceptional customer service. This is a full-time, (5 days) onsite role based in Gurugram, India. Shift Time: 2 PM - 10:30 PM IST (Cabs will be provided) You Will Be the primary IT point of contact to provide on-site and remote IT support for employees in India and assist with off hour US-based support requests. Oversee the setup, maintenance, and troubleshooting of workstations, peripherals, network devices, and AV equipment. Manage employee onboarding and offboarding, including account creation, access provisioning, and equipment setup. Respond to and resolve IT support tickets via Zendesk and Jira, ensuring timely resolution and clear communication. Monitor and respond to Slack pings and emails, and collaborate with global IT teams. Maintain detailed IT documentation and provide regular reports on support activities and performance. You Have 5+ years of experience in IT support, with a focus on end-user support. Solid knowledge of Windows and macOS operating systems, hardware, software, and network troubleshooting (LAN, WAN, WLAN). Experience with Zendesk and Jira ticketing systems. Experience with AV conferencing tools such as Neat, Zoom and Google Meet Solid understanding of core applications such as: Okta, Slack, Zoom Solid understanding of Mobile Device Management for mobile devices and laptops/desktops. (e.g., Workspace ONE, Jamf, Google MDM). Knowledge and skills to investigate performance issues on macOS, Windows Desktop, ChromeOS and Linux Ability to communicate technical information clearly to both technical and non-technical users. You Are Able to work autonomously and take initiative in problem-solving. Passionate about delivering exceptional customer service and resolving IT issues efficiently. Able to work effectively as part of a global team and communicate clearly with colleagues. Able to manage multiple tasks, prioritize effectively, and maintain accurate documentation. Able to work flexible hours to support global teams and adapt to changing priorities. Possess strong analytical and problem-solving skills. Experienced with cloud platforms is a plus. Roles that are based in our San Mateo, CA Headquarters are in-office Tuesday, Wednesday, and Thursday, with optional in-office on Monday and Friday (unless otherwise noted). Roblox provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Roblox also provides reasonable accommodations for all candidates during the interview process. Show more Show less

Skill required: Tech for Operations - Technology Architecture Designation: Solution Architecture Manager Qualifications: BE/Any Graduation/Master of Engineering Years of Experience: 13 to 18 years What would you do You will be part of the Technology for Operations team that acts as a trusted advisor and partner to Accenture Operations The team provides innovative and secure technologies to help clients build an intelligent operating model, driving exceptional results We work closely with the sales, offering and delivery teams to identify and build innovative solutions The Tech For Operations (TFO) team provides innovative and secure technologies to help clients build an intelligent operating model, driving exceptional results Works closely with the sales, offering and delivery teams to identify and build innovative solutions Major sub deals include AHO(Application Hosting Operations), ISMT (Infrastructure Management), Intelligent AutomationProcess of development of methodical information technology specifications, models and guidelines, using a variety of Information Technology notations Estimating, architecting, implementing, testing, assessing and selling Technology Architectures, including but not limited to all the ADM Technology Architecture work-stream activities and deliverables, covering the required blueprint & roadmap, analysis, design, build, test and deploy phases What are we looking for Candidate should have strong expertise in the Genesys Contact Center platformThis is the technical role on voice & contact center capability Should be skilled on solutioning global transformation and digitization projects services like Lex, OB Dialer, Omnichannel and other latest BPO industry business/customer experience enhancementShould have sound knowledge on global voice compliance and regulatory guidelinesUnderstanding of CCaaS pricing model and ways for cost optimizationSupporting voice & cloud contact center technology globallyPlaying a role of SME & engaged in solutioning for existing and new customers Provide operational support for any escalated and complex issuesIn the past career, preferred Hands-on Genesys contact center experienceIndustry certifications in the Field of Voice A basic understanding on LAN/WAN (routers and switches) Microsoft OCS/Lynch and Unified messagingVoice experience with emphasis on Cisco platform with proven design/integration competence with Telcos ( Across Globe) and different PBX vendors ( Nortel, Cisco etc) Good Experience with call center technology ( Cisco IPCC) such as ACD (Automatic call distributions), ACD reporting tools, Voice recording solutions including data/screen recording (Nice, Witness etc), WFM (work force management tool) from IEX, Aspect etc Roles and Responsibilities: Focusing on the Contact center technology design & standards related work across all Accenture locations globally, reporting to the regional Technology Architecture & Standards Team Lead Develop detailed technology designs, budgets & BOMs for firm and its clients requirements Develop and document detailed designs, and technology migration strategies/integration plans for solutions to be implemented Evaluate solutions from multiple vendors/options & provide recommendationsDevelop & enhance the Contact Center Technology Infrastructure StandardsDevelop detailed device configuration standards documents that will be used globally Perform device configuration audits against the Device Configuration Standards Undertake technology evaluations and present results and recommendations to Senior ManagementEnsure that all technology implementations are inline with the planned technical designLiaise effectively with other groups/teams within AccentureLead global architecture design initiatives on-behalf of the team Contribute to technical operational issues (Tier4) that have been escalated to the team Operational SupportResolve detailed technical operational issues(L4) that have been escalated to the team and are within scope of IM&S Network Delivery ArchitectureEngage vendors in problem resolution as appropriate Qualification BE, Any Graduation, Master of Engineering

Wireless Network Engineer Location: Hyderabad Experience: 3-5 years Immediate joiners preferred. *********Kindly share resume to nsenthil.kumar@genpact.com with Sub of "Wireless Network" along with notice period ********* In this role Administrator who would help to monitor, test, troubleshoot and resolve Wi-Fi/Wireless network equipment related queries/issues. Also to provide support for network equipment including routers, switches, wireless devices. Responsibilities · Designing and implementing new network solutions and/or improving the efficiency of current networks. · Installing, configuring and supporting network equipment including routers, switches, wireless devices · Configuring firewalls, routing and switching to maximize network efficiency and security. · Maximizing network performance through ongoing monitoring and troubleshooting · Provide critical thinking to complex problems in a 24/7, mission critical network environment. · Process, monitor and prioritize trouble tickets. · Automate the tasks, which should be automated. · Provide support and administration of customer firewalls and security appliances. · Provide support and administration of customer network load balancing appliances. · Hands on experience on Cisco Routers, Switches, Wireless Controllers, SD WAN, Rukus, AAA, Nokia, BENU Servers, AP Controllers · Hands on experience on CyberArk and Wireless platform, 5G Technology, BPA, Linux/Unix · Knowledge about Security products Cisco ISE, ASA firewall, Fort iGATE, Forti Analyzer, Forti Manager, Cisco Wireless, Prime, Cisco DNA. · Knowledge Level 3 and Level2 operational support and solutions creations in WIFI technology · Good amount of hands-on experience in Network health monitoring Tools · Knowledge about ITIL Framework and Remedy – Like service now. · Having strong operations skills to implement network changes and following ITIL process, change management. · Handling escalations. · Arranging scheduled upgrades, investigating faults in the network. · Updating network equipment to the latest firmware releases · Reporting network status to key stakeholders · Troubleshoots network problems. · IP address auditing. · Establishes networking environment by designing system configuration and directing system installation. · Defines, documents, and enforces system standards. · Maximizes performance by troubleshooting network problems and outages and scheduling upgrades. · Thorough understanding of the TCP/IP protocol. · Detailed knowledge of the OSI layers 1-4 and 7 associated equipment. · Firewall: Palo Alto · Load Balancers · Switches: Cisco Qualifications we seek in you! · Bachelor’s degree in IS, Computer Science, MIS Management, or related field, or equivalent combination of education and experience required. · Proven communication skills when working with other technical towers to work out issues. · Must be well organized, thrive in a sense-of-urgency environment, leverage best practices, and most importantly, innovate through any problem with a can-do attitude. · Must understand various logging methods and security event terminology. · Strong leadership skills when troubleshooting across multiple vendor platforms and working out technical issues. · Proven communication skills when working with other technical towers to work out issues. Preferred Qualifications/ Skills · Very good written and presentation / verbal communication skills with experience of customer interfacing role. · In-depth requirement understanding skills with good analytical and problem-solving ability, interpersonal efficiency, and positive attitude. · Good ITIL knowledge · Flexible to work for 24x7 process. · Excellent Communication and interpersonal Skills · Ability to prepare Dashboards and Reports · Experience of working independently & as a team player · Should have a proactive work approach and ability to think out of the box. Show more Show less

Company Description Indian Smart Technology & Marketing (ISTM) is a growing technology distributor, delivering best-in-class solutions in Storage, Computing, Virtualization, Data Solutions, WAN Optimization, and Cloud Services. We address business challenges with simple, customized, and cost-effective solutions, ensuring seamless execution through a structured delivery approach. Serving industries like ITES/BPO, Software, Energy, and Manufacturing, we help businesses stay ahead by adopting cutting-edge technologies for scale and efficiency. With a strong focus on enterprise customers, ISTM enables secure, end-to-end solutions that streamline data consolidation, protection, and seamless sharing across organizations and their ecosystems. Our commitment to excellence empowers our clients to stay ahead in a fast-evolving digital landscape Responsibilities Identify, onboard, and manage telecom retail partners • Achieve monthly sales targets for laptops, printers, and accessories • Conduct regular partner visits and product demos • Ensure placement of POS & branding materials and communicate ongoing schemes • Capture order requirements and relay to the back office/logistics ongoing schemes • Capture order requirements and relay to the back office/logistics Qualifications Graduate in any discipline Background in telecom/handsets/accessories sales • Field sales experience with channel/retail focus • Strong communication and relationship-building skills • Must be fluent in Malayalam and willing to travel extensively within the territory Experience: 1–3 years in field sales, preferably in retail telecom/accessories/IT hardware/Consumer Durables • Field-oriented, retail/channel sales experience preferred Show more Show less