4415 Wan Jobs - Page 6

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : SD-WAN Operations Good to have skills : NA Minimum 3 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth operation of applications and providing support to end-users. Your typical day will involve troubleshooting and resolving technical issues, collaborating with cross-functional teams, and contributing to the improvement of application performance and stability. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work-related problems. - Collaborate with cross-functional teams to troubleshoot and resolve technical issues. - Provide support to end-users and ensure the smooth operation of applications. - Identify and solve issues within multiple components of critical business systems. - Contribute to the improvement of application performance and stability. - Stay updated with the latest technologies and industry trends. - Assist in the documentation of support processes and procedures. Professional & Technical Skills: - Must To Have Skills: Proficiency in SD-WAN Operations. - Strong understanding of network protocols and technologies. - Experience in troubleshooting and resolving network issues. - Knowledge of ITIL processes and incident management. - Good To Have Skills: Experience with network monitoring tools. - Familiarity with cloud computing platforms. - Understanding of cybersecurity principles. - Knowledge of scripting languages such as Python. Additional Information: - The candidate should have a minimum of 3 years of experience in SD-WAN Operations. - This position is based at our Coimbatore office. - A 15 years full-time education is required., 15 years full time education

Home » Network Infrastructure Engineer Network Infrastructure Engineer by HR Neev Systems July 30, 2025July 30, 2025 Role – Network Infrastructure Engineer Experience :- 5 + Years Location :- Hyderabad Job Description Role Overview: The Network and Infrastructure Engineer will be responsible for designing, implementing, managing, and maintaining a robust, secure, and scalable enterprise network and infrastructure across multiple sites. This role will ensure high availability, performance, and security of network services, data centers, and cloud infrastructure while supporting business continuity and growth. Key Responsibilities Network Architecture & Management: Design, deploy, and manage enterprise-grade network infrastructure (LAN, WAN, VPN, SD-WAN, MPLS, and Wireless) across multiple sites. Implement routing, switching, and firewall solutions to ensure secure and efficient connectivity. Monitor and optimize network performance, capacity, and scalability. Infrastructure Administration: Manage on-premises and cloud-based server infrastructure (Windows, Linux, VMware, Hyper-V, OCI, AWS, etc.). Ensure proper backup, disaster recovery, and business continuity plans are in place and tested. Maintain and monitor data center infrastructure, storage solutions, and virtualization platforms. Security & Compliance: Implement and maintain network security measures, including firewalls, IDS/IPS, endpoint security, and vulnerability management. Ensure infrastructure adheres to compliance standards (ISO 27001, SOC 2, GDPR, etc.). Manage access control, identity management, and secure remote access. Collaboration & Support: Work closely with cross-functional teams to support business applications and IT initiatives. Provide Level 3 support for escalated network and infrastructure issues. Manage vendors, service providers, and hardware/software procurement. Documentation & Process Improvement: Develop and maintain comprehensive infrastructure and network documentation. Evaluate emerging technologies and recommend improvements for scalability and cost-efficiency. Establish standard operating procedures for monitoring, patching, and incident response. Key Skills & Qualifications Education: Bachelor’s degree in Computer Science, Information Technology, or equivalent experience. Experience: 5+ years in enterprise network and infrastructure engineering roles with multi-site environments. Technical Skills: Expertise in network technologies: Cisco, Juniper, Fortinet, Palo Alto, or similar. Strong knowledge of routing (BGP, OSPF, EIGRP), switching (VLAN, STP), and WAN technologies. Experience with cloud platforms (Azure, AWS, OCI) and hybrid infrastructure. Proficient in virtualization technologies (VMware ESXi, Hyper-V, Nutanix). Solid understanding of cybersecurity principles and tools. Apply for this position Full Name * Email * Phone * Cover Letter * Upload CV/Resume *Allowed Type(s): .pdf, .doc, .docx By using this form you agree with the storage and handling of your data by this website. * previousSenior Java Developer – AWS nextWorkday Finance & SOX Compliance

About The Company Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications Job Description Responsible for managing customer queries related to all services and solutions delivered, including diagnosing, and resolving complex technical issues in respective areas of Network/SDWAN/Cloud & security/Unified Collaboration/Mobility & IoT/other domains. The role acts as a conduit between customers and other teams such as engineering, architecture etc. for any issue resolution. This is an operational role, responsible for delivering results that have a direct impact on day-to-day operations and capable of instructing professional or technical staff and reviewing the quality of the work undertaken by these roles. Responsibilities Technical administration or troubleshooting to ensure the efficient functionality of the solution. Incident Validation, Incident Analysis, Solution recommendation Assists with the development, revision, and maintenance of Standard Operating Procedures and Working Instructions Act as a point of escalation for Level-1 customer service analysts Coordinate with IT teams on escalations, tracking, performance issues, and outages. Prepare Monthly Executive Summary Reports for managed clients and continuously improve their content and presentation. Provide recommendations in tuning and optimization of systems, processes, procedures, and policies. Maintain an inventory of the procedures used by the operations team and regularly evaluate the procedures and add, remove, and update the procedures as appropriate. Publish weekly reports and monthly reports on customer service operations activity. Desired Skill sets Good knowledge on implementation, installation, integration troubleshooting and overall functionalities Experience in troubleshooting platform related issues, data backup, restoration, retention Maintains awareness of latest technologies in the domain Position Summary(Key Objectives/Purpose of the Job)*----- Manager - Networks(CSO-RF SOC)—This position is responsible for handling All RF Link deliveries with in TAT which includes L-2/L3 escalation. Major Responsibilities*---- Ensuring Smooth & Proper Deliveries of All RF link with in TAT. Ensuring Set Quality parameters during delivery of All RF links. Ensuring set procedures be followed by the team while delivering All RF links Support to team in Troubleshooting for any issues(Non reachability of WAN, LM Latency, PDs in WAN response or Throughput issues etc). Coordination with various stake-holders involved during end to end delivery of RF links. Ensuring Generation & Publication of error free MIS reports on schedules. Management of manpower with ASOC ONNET & WAN Aggregator Desk for smooth functioning of the team. To provide required Training & Guidance to team to manage the task at hand. Key Performance Indicators*--- Meeting Service Assurance KPIs such as TR/RE/Cost Saving/NPS/Quality / Process Compliance etc. Qualification – Necessary requirement--- Diploma or Graduate in Engineering. Preferably Electronics and Communications Engineering. Good understanding of OSS/BSS tools like M6, Optimus etc. Working knowledge and hands-on experience of Network Fundamentals, Routing Protocols and Switching. Having Good knowledge on IP addressing / routing / switching Concepts. Good knowledge of RF-Fundamentals. Good Knowledge of WIMAX-802.16d. Field experience in RADWIN and PTP products Good Knowledge of Cellular network and the Aggregation of network media solutions. Good Knowledge of Advanced Ms Excel/MS PowerPoint for MIS processing. Excellent Vendor coordination & follow-up skills…. Leadership and Behavioral ----- Leadership qualities Required. Should be willing to accept challenges and highly dynamic in nature. Good aptitude to learn new technology & solution Systematic approach towards resolution of an issue . Should have excellent written & verbal communication skills. Good Analytical, Diagnostic and Problem Solving skills, Customer Centricity, Dealing with ambiguity and pressure. Will be able to lead a team of 20-30 persons

Role Description Role Proficiency: Resolve enterprise trouble tickets within agreed SLA and raise problem tickets for permanent resolution and/or provide mentorship (Hierarchical or Lateral) to junior associates Outcomes 1) Update SOP with updated troubleshooting instructions and process changes2) Mentor new team members in understanding customer infrastructure and processes3) Perform analysis for driving incident reduction4) Escalate high priority incidents to customer and organization stakeholders for quicker resolution5) Contribute to planning and successful migration of platforms 6) Resolve enterprise trouble tickets within agreed SLA and raise problem tickets for permanent resolution7) Provide inputs for root cause analysis after major incidents to define preventive and corrective actions Measures Of Outcomes 1) SLA Adherence2) Time bound resolution of elevated tickets - OLA3) Manage ticket backlog timelines - OLA4) Adhere to defined process – Number of NCs in internal/external Audits5) Number of KB articles created6) Number of incidents and change ticket handled 7) Number of elevated tickets resolved8) Number of successful change tickets9) % Completion of all mandatory training requirements Resolution Outputs Expected: Understand Priority and Severity based on ITIL practice resolve trouble ticket within agreed resolution SLA Execute change control tickets as documented in implementation plan Troubleshooting Troubleshooting based on available information from previous tickets or consulting with seniors Participate in online knowledge forums reference. Covert the new steps to KB article Perform logical/analytical troubleshooting Escalation/Elevation Escalate within organization/customer peer in case of resolution delay. Understand OLA between delivery layers (L1 L2 L3 etc) adhere to OLA. Elevate to next level work on elevated tickets from L1 Tickets Backlog/Resolution Follow up on tickets based on agreed timelines manage ticket backlogs/last activity as per defined process. Resolve incidents and SRs within agreed timelines. Execute change tickets for infrastructure Installation Install and configure tools software and patches Runbook/KB Update KB with new findings Document and record troubleshooting steps as knowledge base Collaboration Collaborate with different towers of delivery for ticket resolution (within SLA resolve L1 tickets with help from respective tower. Collaborate with other team members for timely resolution of tickets. Actively participate in team/organization-wide initiatives. Co-ordinate with UST ISMS teams for resolving connectivity related issues. Stakeholder Management Lead the customer calls and vendor calls. Organize meeting with different stake holders. Take ownership for function's internal communications and related change management. Strategic Define the strategy on data management policy management and data retention management. Support definition of the IT strategy for the function’s relevant scope and be accountable for ensuring the strategy is tracked benchmarked and updated for the area owned. Process Adherence Thorough understanding of organization and customer defined process. Suggest process improvements and CSI ideas. Adhere to organization’ s policies and business conduct. Process/efficiency Improvement Proactively identify opportunities to increase service levels and mitigate any issues in service delivery within the function or across functions. Take accountability for overall productivity efforts within the function including coordination of function specific tasks and close collaboration with Finance. Process Implementation Coordinate and monitor IT process implementation within the function Compliance Support information governance activities and audit preparations within the function. Act as a function SPOC for IT audits in local sites (incl. preparation interface to local organization mitigation of findings etc.) and work closely with ISRM (Information Security Risk Management). Coordinate overall objective setting preparation and facilitate process in order to achieve consistent objective setting in function Job Description. Coordination Support for CSI across all services in CIS and beyond. Training On time completion of all mandatory training requirements of organization and customer. Provide On floor training and one to one mentorship for new joiners. Complete certification of respective career paths. Performance Management Update FAST Goals in NorthStar track report and seek continues feedback from peers and manager. Set goals for team members and mentees and provide feedback Assist new team members to understand the customer environment Skill Examples 1) Good communication skills (Written verbal and email etiquette) to interact with different teams and customers. 2) Modify / Create runbooks based on suggested changes from juniors or newly identified steps3) Ability to work on an elevated server ticket and solve4) Networking:a. Trouble shooting skills in static and Dynamic routing protocolsb. Should be capable of running netflow analyzers in different product lines5) Server:a. Skills in installing and configuring active directory DNS DHCP DFS IIS patch managementb. Excellent troubleshooting skills in various technologies like AD replication DNS issues etc.c. Skills in managing high availability solutions like failover clustering Vmware clustering etc.6) Storage and Back up:a. Ability to give recommendations to customers. Perform Storage & backup enhancements. Perform change management.b. Skilled in in core fabric technology Storage design and implementation. Hands on experience on backup and storage Command Line Interfacesc. Perform Hardware upgrades firmware upgrades Vulnerability remediation storage and backup commissioning and de-commissioning replication setup and management.d. Skilled in server Network and virtualization technologies. Integration of virtualization storage and backup technologiese. Review the technical diagrams architecture diagrams and modify the SOP and documentations based on business requirements.f. Ability to perform the ITSM functions for storage & backup team and review the quality of ITSM process followed by the team.7) Cloud:a. Skilled in any one of the cloud technologies - AWS Azure GCP.8) Tools:a. Skilled in administration and configuration of monitoring tools like CA UIM SCOM Solarwinds Nagios ServiceNow etcb. Skilled in SQL scriptingc. Skilled in building Custom Reports on Availability and performance of IT infrastructure building based on the customer requirements9) Monitoring:a. Skills in monitoring of infrastructure and application components10) Database:a. Data modeling and database design Database schema creation and managementb. Identify the data integrity violations so that only accurate and appropriate data is entered and maintained.c. Backup and recoveryd. Web-specific tech expertise for e-Biz Cloud etc. Examples of this type of technology include XML CGI Java Ruby firewalls SSL and so on.e. Migrating database instances to new hardware and new versions of software from on premise to cloud based databases and vice versa.11) Quality Analysis: a. Ability to drive service excellence and continuous improvement within the framework defined by IT Operations Knowledge Examples Good understanding of customer infrastructure and related CIs. 2) ITIL Foundation certification3) Thorough hardware knowledge 4) Basic understanding of capacity planning5) Basic understanding of storage and backup6) Networking:a. Hands-on experience in Routers and switches and Firewallsb. Should have minimum knowledge and hands-on with BGPc. Good understanding in Load balancers and WAN optimizersd. Advance back and restore knowledge in backup tools7) Server:a. Basic to intermediate powershell / BASH/Python scripting knowledge and demonstrated experience in script based tasksb. Knowledge of AD group policy management group policy tools and troubleshooting GPO sc. Basic AD object creation DNS concepts DHCP DFSd. Knowledge with tools like SCCM SCOM administration8) Storage and Backup:a. Subject Matter Expert in any of the Storage & Backup technology9) Tools:a. Proficient in the understanding and troubleshooting of Windows and Linux family of operating systems10) Monitoring:a. Strong knowledge in ITIL process and functions11) Database:a. Knowledge in general database management b. Knowledge in OS System and networking skills Additional Comments Role - Cloud Engineer Primary Responsibilities Engineer and support a portfolio of tools including: o HashiCorp Vault (HCP Dedicated), Terraform (HCP), Cloud Platform o GitHub Enterprise Cloud (Actions, Advanced Security, Copilot) o Ansible Automation Platform, Env0, Docker Desktop o Elastic Cloud, Cloudflare, Datadog, PagerDuty, SendGrid, Teleport Manage infrastructure using Terraform, Ansible, and scripting languages such as Python and PowerShell Enable security controls including dynamic secrets management, secrets scanning workflows, and cloud access quotas Design and implement automation for self-service adoption, access provisioning, and compliance monitoring Respond to user support requests via ServiceNow and continuously improve platform support documentation and onboarding workflows Participate in Agile sprints, sprint planning, and cross-team technical initiatives Contribute to evaluation and onboarding of new tools (e.g., remote developer access, artifact storage) Key Projects You May Lead or Support GitHub secrets scanning and remediation with integration to HashiCorp Vault Lifecycle management of developer access across tools like GitHub and Teleport Upgrades to container orchestration environments and automation platforms (EKS, AKS) Technical Skills and Experience Proficiency with Terraform (IaC) and Ansible Strong scripting experience in Python, PowerShell, or Bash Experience operating in cloud environments (AWS, Azure, or GCP) Familiarity with secure development practices and DevSecOps tooling Exposure to or experience with: o CI/CD automation (GitHub Actions) o Monitoring and incident management platforms (Datadog, PagerDuty) o Identity providers (AzureAD, Okta) o Containers and orchestration (Docker, Kubernetes) o Secrets management and vaulting platforms Soft Skills and Attributes Strong cross-functional communication skills with technical and non-technical stakeholders Ability to work independently while knowing when to escalate or align with other engineers or teams. Comfort managing complexity and ambiguity in a fast-paced environment Ability to balance short-term support needs with longer-term infrastructure automation and optimization. Proactive, service-oriented mindset focused on enabling secure and scalable development Detail-oriented, structured approach to problem-solving with an emphasis on reliability and repeatability. Skills Terraform,Ansible,Python,PowershellorBash,AWS,AzureorGCP,CI/CDautomation

Perimeter: End Point, RFP, Helpdesk Operations, EP Security. Deploy standard group infrastructure within plants. Support R&D technical standards. Select and manage national outsourcers. Define & ensure different levels of service. Promote innovation at regional level. Guarantee confidentiality of information. Manage incidents not treated by outsourcers. Assists in preparation of the IT budget. At least 18+ years of past IT experience and very strong technical background (such as a Master’s degree in Computer Science). You must have high autonomy, a good understanding of underlying IT concepts, strong motivation to learn, and resourcefulness in proposing adequate solutions to complex problems. Required Transversal And Communication Skills Supplier management. Project management. Reporting and communication with internal customers. Fluent English (Toeic 785 or similar level). EP Asset Management. Autonomous working capabilities. Customer management. Required Technical Skills (similar Competing Technologies Also Accepted) Basic Knowledge of services WAN / LAN / WiFi (TCP/IP, VPN, QoS, Cisco, wiring best practices) Telephony & audio/video conferencing (CUCM, Analog, VoIP, ToIP) Active Directory (DC, GPO), DHCP, DNS, SMTP Datacenter (Cooling, Fire prevention, Racking) Remote Desktop Services (Servers, Thin Clients) Monitoring (Centreon / Prometheus) User environment and support Help Desk management (Processes, ITIL, Incident, Problem, SLA, …) Imaging, software deployment, inventory and asset management (Altiris) Endpoint (Laptop, Desktop, Tablets, Thin Clients) hardware Printing (copiers, multifunction devices, ...) VIQCT Management Security Internal audit / Security audit Anti virus (McAfee, XDR, TRILIX) Syslog, Splunk Single sign-on solutions (Evidian) Skills on other IT infrastructure topics (Network, Network Services, Servers, Storage, Middleware, Databases, Datacenter, User environment and support, Security) are also highly valued.

We are seeking a highly skilled and experienced Network Professional to take ownership of our IT infrastructure, with a focus on network stability, security, and performance optimization. This role is ideal for a professional with a deep understanding of hardware, networking, and IT security practices, along with experience in handling ISO compliance processes. The Network Professional will play a pivotal role in leading the design, implementation, and support of our on-premise IT infrastructure and contribute to our secure digital growth. Key Responsibilities: Lead and manage the end-to-end IT network infrastructure, ensuring maximum uptime and performance. Troubleshoot and resolve complex hardware and network issues, including routers, switches, firewalls, and servers. Monitor, optimize, and upgrade systems for performance and security. Implement and enforce network security protocols and ensure firewall and endpoint protections are in place. Coordinate and support all internal IT technical support activities and user issue resolution. Drive the implementation and maintenance of IT policies aligned with ISO 27001 and other relevant standards. Prepare for and support IT-related audits, risk assessments, and compliance reviews. Collaborate with cross-functional teams to support business continuity and disaster recovery planning. Maintain detailed documentation of network architecture, asset inventory, configurations, and licenses. Manage vendors for hardware procurement, AMC, and IT service contracts. Key Requirements: Minimum 5+ years of hands-on experience in IT hardware, networking, and technical support roles. Proven expertise in network security management and implementation. Experience in ISO 27001 audit preparation, documentation, and compliance processes. Strong knowledge of LAN/WAN networks, TCP/IP, VPNs, DNS/DHCP, and firewall configurations. Relevant certifications (Microsoft Certified, or similar) preferred. Excellent troubleshooting skills and ability to work under pressure. Strong communication skills with the ability to collaborate effectively with both technical and non-technical teams. Bachelor’s degree in Computer Science, Information Technology, or a related discipline. What We Offer: A fast-paced, innovation-driven work environment Opportunities to lead and shape IT systems in a growing tech-forward company Exposure to enterprise-grade infrastructure, AI/ML implementations, and compliance frameworks Competitive compensation and benefits

Location : Dehradun Department : IT (Information Technology) Experience : 2-4 Years in IT Support Role Employment Type : Full-Time (On-Site) About iKSANA IKSANA is a purpose-driven coworking and managed office ecosystem, committed to empowering professionals, startups, and enterprises in India’s emerging cities. As Dehradun’s leading provider of accessible, value-led workspaces, we deliver thoughtfully designed, hospitality-inspired environments alongside a vibrant community and a full suite of business support services. IKSANA bridges the best of global standards with deep local roots. From solo entrepreneurs to startups to established enterprises, we empower enterprises of all sizes to grow through collaboration, flexibility, and comprehensive growth support. What you’ll do: Troubleshoot and resolve IT-related tickets from customers Manage and enhance IT infrastructure across all locations, ensuring high uptime for internet, UPS, and related systems, and recovery from any failures Plan and execute IT and security systems (CCTV, access control, networking, UPS) for new setups and space reconfigurations Support the implementation and maintenance of internal software tools (ticketing, CRM, inventory, visitor management, reporting, etc.) Support the implementation of redundancy plans (backups, failover internet, power, and systems) to ensure business continuity Evaluate and recommend new technologies, including AI tools (e.g., chatbots, analytics, automation platforms), for internal adoption Maintain clear documentation of networks, devices, system configurations, and IT policies Requirements Bachelor’s degree in Computer Science, IT, Electronics, or a related field Prior experience in IT Operations and IT Infrastructure Support Certifications (preferred but not mandatory): Microsoft Certified: Azure Administrator Associate or equivalent cloud knowledge, ITIL v3/v4 Foundation (for process and support handling), Google Workspace Admin or Microsoft 365 certification (if applicable) Technical Skills Network setup and troubleshooting (LAN/WAN, switches, routers, firewalls) CCTV, biometric/access control, and physical security system configuration Familiarity with cloud platforms (Azure, AWS, or Google Cloud) Experience in SaaS tools for productivity, automation Strong understanding of endpoint security, backups, and patch management Ability to work independently in a startup environment, with a strong sense of responsibility and ownership. Ability to build and manage relationships with vendors and enterprise clients Good written and verbal communication skills in English Join us in shaping the future of work—and of the region.

Position: IT Sales Manager – Network, Security & Cloud Solutions Location: Gurgaon Experience: 5+ Years Key Responsibilities: • • Drive sales of Network Infrastructure, Security Solutions, and Cloud Services. • • Identify new business opportunities and build a strong sales pipeline in targeted segments. • • Focus on products like Cisco routers/switches, Aruba wireless, Versa SD-WAN, DLP, SOC, Cloud Security, and Managed IT services. • • Engage with IT Heads, Network Managers, CISOs, and other stakeholders. • • Understand client pain points and offer customized solutions. • • Build long-term relationships and act as a trusted advisor. • • Work with Pre-sales and Technical teams to propose the right combination of network, security, and cloud solutions. • • Conduct client meetings, demos, PoCs, and commercial negotiations. • • Pitch bundled solutions covering products + services + AMC/support. • • Coordinate with OEMs like Cisco, Aruba, Versa, Fortinet, ZScaler, etc., for pricing, enablement, and deal registrations. • • Stay updated on new technologies, offerings, and market trends. • • Own and manage assigned accounts to drive upselling, cross-selling, and renewals. • • Prepare account plans and track growth against targets. Qualifications & Skills: • • Bachelor’s degree in IT, Electronics, Computer Science, or Business. MBA preferred. • • 5+ years of experience in B2B sales of IT infrastructure and security solutions. • • Strong knowledge of products such as Switches, Routers, Wireless (Cisco, Aruba), SD-WAN (Versa), Firewalls, DLP and Cloud Security. • • Experience with solution sales, complex deal closures, and IT service offerings. • • Excellent communication, negotiation, and presentation skills. • • Self-motivated, target-oriented, and comfortable working in a fast-paced environment

About the Role We are hiring a highly skilled Teams Voice Consultant (Tier 3 Support – Operations) to join our growing technical operations team. This is a critical support role responsible for managing advanced Microsoft Teams, SIP/VOIP, and telephony-related issues across a global client base. Experience Requirements Minimum 3 years of hands-on experience in Tier 3 support Total 8+ years overall experience in the voice/telecom domain Strong working knowledge of: Microsoft Teams , Office 365 , Skype for Business Audiocodes/Ribbon SBCs , SIP/VOIP protocols LAN/WAN networking Migration experience from Cisco/Avaya to Microsoft Teams DR (voice) Key Responsibilities Provide 3rd line support for customers and resellers via email and phone Act as a subject matter expert in Microsoft Teams and SBC deployment Monitor systems using tools such as OVOC , SolarWinds , etc. Handle complex escalations from Tier 1 and Tier 2 support Use Incident Management Systems to track and resolve issues Work with stakeholders to understand requirements, design solutions, and execute deliverables Plan and manage personal ticket queues while meeting SLAs Deliver training and support internally and externally Share technical knowledge with users and junior colleagues Be available for on-call 24x7 support when required Proactively maintain high service standards and client satisfaction Preferred Skills Familiarity with Cisco CUCM and Avaya voice platforms Excellent troubleshooting and problem-solving skills Strong communication and documentation ability Experience in project deployment and client onboarding CTC Offered: ₹10.5 LPA Job Type: Full-time Location: Tamil Nadu Company Website: https://sharpenedmindtechnologies.com/ Email to Apply: careers@sharpenedmindtechnologies.com About Us Sharpened Mind Tech & Solutions Pvt. Ltd. is a fast-growing tech company with a focus on EdTech, enterprise tech solutions, and innovative talent development. Join us to work on high-impact projects with a passionate, collaborative team.

We are Hiring : Technical Engineer Experience : 0-1yr ( freshers can also apply) Qualification: B.Tech/ITI/Diploma/CCNA Location : Pondicherry Roles and Responsibilities Configuring & Trouble shooting Routers, Switches, Onu, OLT Responsibility for every customer support ticket till ticket closing Crimping, Cabling, Wiring etc Power Check Splicing Understanding of LAN, Wi-Fi, WAN terminology, IP Subnetting, IP packet flow DHCP packet flow. Troubleshooting of all types of Customer-oriented field problems, network setting for TCP/IP, and Internet setup. Troubleshooting all types of Hardware and software applications problems. Interested Candidate call: 9952120990 Job Types: Full-time, Permanent Pay: ₹12,000.00 - ₹15,000.00 per month Benefits: Health insurance Location: Puducherry, Puducherry (Required) Shift availability: Day Shift (Required) Night Shift (Required) Overnight Shift (Required) Work Location: In person

Lead Network Engineer, Assurant-GCC, India Reporting to the VP of Cloud Planning, Infrastructure and Cloud Services (ICS), Lead Cloud Network Engineer is responsible for leading the design and build of public cloud networking connectivity design and automation. The scope of the role requires broad and in-depth knowledge of multiple networking technologies including SDN in public cloud, security and automaton. This is one of the key roles for the successful delivery successful delivery of the Enterprise Cloud as A service. The role holder will implement the overall design and build of public cloud connectivity from Assurant DCs and Internet, customer locations for the Enterprise cloud Platform delivery. Also owns the implementation of design and delivery of all Network services within the public cloud and automaton of these services working with automation and principal network Engineers. This position will be Hyderabad at our India location. What will be my duties and responsibilities in this job? Design, Engineer and Build patterns and Catalog of Enterprise and Cloud Networking -85% LAN, WAN, DNS, EVPN, VXLA, BGP based DC Network designs with public cloud connectivity from Assurant customer DCs. Owns and maintains Network engineering design, catalog of the multi cloud network and DC Network with fully automated "underlay” “overlay” designs. Implement the designs and provide network as a product and service including product support. Works with the DevSecOps team to define the requirements for catalog automation for network infrastructure and policy as code to automate the full lifecycle of the design patterns. Works with Information Security engineers to ensure public cloud networking patterns and are aligned to enterprise security requirements policies. Owns the detailed design patterns for tools and automation of IaaS and PaaS offerings, works with cross-functional teams of ICS engineers. Ensures all cloud network infrastructure engineering patterns are designed with appropriate level of proactive monitoring, resilience and dynamic failover to meet internal and client SLA requirements. Works with the cloud network operations team to ensure the smooth transition of new network patters, automaton and monitoring patterns into production. Firewall design and implementation. Stakeholder Engagement and Public Cloud Automation Roadmap Adoption – 15% Actively perform research to remain up to date around new public cloud network capabilities, and how these align to Assurant Enterprise Cloud strategy and opportunities. Works with enterprise architecture, principal cloud and security engineers and business unit IT teams to understand the future needs around new public cloud automation and integration. Ensures new engineered network capabilities to meet all cost, reliability, and scale requirements, as well as any physical hosting restrictions. Responsibility for work of others. (If applicable, indicate job titles and number of direct report to this position.) Works with team of principal engineers and lead engineers from ICS, Enterprise, and application architects. Cloud Network engineering scope will cross all components of network services integrating with security and other infrastructure services i.e., compute, storage, databases, and middleware. Financial Responsibility (Include any budget responsibility- expense management or revenue.) Develops catalog of cloud network and integration services that can be adopted across the enterprise keeping the cost effectiveness as a consideration. Enables affordable public cloud adoption and maintain availability through, secured network design along with the automation of network services. What are the requirements needed for this position? Overall Work Exp: 10+ Years Bachelor’s degree in engineering or computer science 7+ years of experience in network infrastructure engineering in senior roles, with experience in engineering, architecture, security, and automation specially in large public and private cloud environments. 2 Plus Experience in design and build of cloud related networking solutions, i.e., Direct connectivity to cloud providers, Firewall, segmentation and Zero Trust implementations. Enterprise Experience in design and delivery of network services as ‘Infrastructure as a code’. Proven experience in designing and building micro segmentation for security and compliance positioning. Proven experience in designing and building data center network solutions large scale modern data centers, public and private clouds. Demonstrated thought and technical leadership in the above areas. Proven experience of working in newly established organizations following agile practices Experience in technical leadership role in delivering multi-$M infrastructure investment cases, and delivering on the value proposition of “better, faster and cheaper” through automation for the entire life cycle Experience of engineering at high scale in at least 1 of the major 3 public Experience of developing infrastructure as code and working in DevSecOps practices. Experience in working with cross functional enterprise Centers of Excellence which include international resources. What other requirements that would be helpful to have? Experience with and understanding of the deliverables and value proposition of public cloud engineering. Experience with Ansible, Python, Terraform. Experience delivering business-centric, integrated technology solutions at an international scale Experience in working with matrix organization. Ability to organize and lead diverse groups toward common goals through influence. Tenure in operational roles across compute, storage, middleware, and network technologies. Experience in DR and BCP solutions and engineering. Strong understanding of corporate strategy (and how technology supports and enables) Deep understanding of technology trends and a broad knowledge of technology products and vendors. Experience influencing significant, positive change at different technical levels of an organization Experience establishing long-term, collaborative relationships at management and technical levels of an organization. Experience in developing cost benefit analysis around technology decisions. Enterprise-mindset: ability to identify opportunities that maximize benefit to the enterprise as a whole. Systems and conceptual thinking: ability to capture the key elements of a system into a simple abstraction that empowers good decisions. Critical and analytical thinking: ability to analyze multiple long and short-term competing factors to arrive at high-quality recommendations. Communication: ability to effectively communicate (written, verbal, and presentation skills) to multiple levels within the business and technology organizations Intellectual curiosity: ability to learn quickly and with enthusiasm. What other the Preferred Experience, Skills, and Knowledge? Preferred Experience and Knowledge Master’s degree in engineering or computer science with 5+ years of experience or Bachelor’s degree with 10 + years of working experience. Experience in multiple Fortune 500 companies, in different industries Experience of working with outsource partners, supporting business critical infrastructure services. Broad experience of multiple industries gained from working in engineering roles at different companies. Any posted application deadline that is blank on a United States role is a pipeline requisition, and we'll continue to collect applications on an ongoing basis. Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position. Helping People Thrive in a Connected World Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com. For U.S. benefit information, visit myassurantbenefits.com. For benefit information outside the U.S., please speak with your recruiter. What’s the culture like at Assurant? Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 13 countries and awarded the Fortune America’s Most Innovative Companies recognition in 2023, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The Assurant Way. Company Overview Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products. Equal Opportunity Statement Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions. Job Scam Alert Please be aware that during Assurant's application process, we will never ask for personal information such as your Social Security number, bank account details, or passwords. Learn more about what to look out for and how to report a scam here.

Lead Cloud Network Engineer, Assurant-GCC, India Reporting to the VP of Cloud Planning, Infrastructure and Cloud Services (ICS), Lead Cloud Network Engineer is responsible for leading the design and build of public cloud networking connectivity design and automation. The scope of the role requires broad and in-depth knowledge of multiple networking technologies including SDN in public cloud, security and automaton. This is one of the key roles for the successful delivery successful delivery of the Enterprise Cloud as A service. The role holder will implement the overall design and build of public cloud connectivity from Assurant DCs and Internet, customer locations for the Enterprise cloud Platform delivery. Also owns the implementation of design and delivery of all Network services within the public cloud and automaton of these services working with automation and principal network Engineers. This position will be Hyderabad at our India location. What will be my duties and responsibilities in this job? Design, Engineer and Build patterns and Catalog of Enterprise and Cloud Networking -85% LAN, WAN, DNS, EVPN, VXLA, BGP based DC Network designs with public cloud connectivity from Assurant customer DCs. Owns and maintains Network engineering design, catalog of the multi cloud network and DC Network with fully automated "underlay” “overlay” designs. Implement the designs and provide network as a product and service including product support. Works with the DevSecOps team to define the requirements for catalog automation for network infrastructure and policy as code to automate the full lifecycle of the design patterns. Works with Information Security engineers to ensure public cloud networking patterns and are aligned to enterprise security requirements policies. Owns the detailed design patterns for tools and automation of IaaS and PaaS offerings, works with cross-functional teams of ICS engineers. Ensures all cloud network infrastructure engineering patterns are designed with appropriate level of proactive monitoring, resilience and dynamic failover to meet internal and client SLA requirements. Works with the cloud network operations team to ensure the smooth transition of new network patters, automaton and monitoring patterns into production. Firewall design and implementation. Stakeholder Engagement and Public Cloud Automation Roadmap Adoption – 15% Actively perform research to remain up to date around new public cloud network capabilities, and how these align to Assurant Enterprise Cloud strategy and opportunities. Works with enterprise architecture, principal cloud and security engineers and business unit IT teams to understand the future needs around new public cloud automation and integration. Ensures new engineered network capabilities to meet all cost, reliability, and scale requirements, as well as any physical hosting restrictions. Responsibility for work of others. (If applicable, indicate job titles and number of direct report to this position.) Works with team of principal engineers and lead engineers from ICS, Enterprise, and application architects. Cloud Network engineering scope will cross all components of network services integrating with security and other infrastructure services i.e., compute, storage, databases, and middleware. Financial Responsibility (Include any budget responsibility- expense management or revenue.) Develops catalog of cloud network and integration services that can be adopted across the enterprise keeping the cost effectiveness as a consideration. Enables affordable public cloud adoption and maintain availability through, secured network design along with the automation of network services. What are the requirements needed for this position? Overall Work Exp: 10+ Years Bachelor’s degree in engineering or computer science 7+ years of experience in network infrastructure engineering in senior roles, with experience in engineering, architecture, security, and automation specially in large public and private cloud environments. 2 Plus Experience in design and build of cloud related networking solutions, i.e., Direct connectivity to cloud providers, Firewall, segmentation and Zero Trust implementations. Enterprise Experience in design and delivery of network services as ‘Infrastructure as a code’. Proven experience in designing and building micro segmentation for security and compliance positioning. Proven experience in designing and building data center network solutions large scale modern data centers, public and private clouds. Demonstrated thought and technical leadership in the above areas. Proven experience of working in newly established organizations following agile practices Experience in technical leadership role in delivering multi-$M infrastructure investment cases, and delivering on the value proposition of “better, faster and cheaper” through automation for the entire life cycle Experience of engineering at high scale in at least 1 of the major 3 public Experience of developing infrastructure as code and working in DevSecOps practices. Experience in working with cross functional enterprise Centers of Excellence which include international resources. What other requirements that would be helpful to have? Experience with and understanding of the deliverables and value proposition of public cloud engineering. Experience with Ansible, Python, Terraform. Experience delivering business-centric, integrated technology solutions at an international scale Experience in working with matrix organization. Ability to organize and lead diverse groups toward common goals through influence. Tenure in operational roles across compute, storage, middleware, and network technologies. Experience in DR and BCP solutions and engineering. Strong understanding of corporate strategy (and how technology supports and enables) Deep understanding of technology trends and a broad knowledge of technology products and vendors. Experience influencing significant, positive change at different technical levels of an organization Experience establishing long-term, collaborative relationships at management and technical levels of an organization. Experience in developing cost benefit analysis around technology decisions. Enterprise-mindset: ability to identify opportunities that maximize benefit to the enterprise as a whole. Systems and conceptual thinking: ability to capture the key elements of a system into a simple abstraction that empowers good decisions. Critical and analytical thinking: ability to analyze multiple long and short-term competing factors to arrive at high-quality recommendations. Communication: ability to effectively communicate (written, verbal, and presentation skills) to multiple levels within the business and technology organizations Intellectual curiosity: ability to learn quickly and with enthusiasm. What other the Preferred Experience, Skills, and Knowledge? Preferred Experience and Knowledge Master’s degree in engineering or computer science with 5+ years of experience or Bachelor’s degree with 10 + years of working experience. Experience in multiple Fortune 500 companies, in different industries Experience of working with outsource partners, supporting business critical infrastructure services. Broad experience of multiple industries gained from working in engineering roles at different companies. Any posted application deadline that is blank on a United States role is a pipeline requisition, and we'll continue to collect applications on an ongoing basis. Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position. Helping People Thrive in a Connected World Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com. For U.S. benefit information, visit myassurantbenefits.com. For benefit information outside the U.S., please speak with your recruiter. What’s the culture like at Assurant? Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 13 countries and awarded the Fortune America’s Most Innovative Companies recognition in 2023, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The Assurant Way. Company Overview Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products. Equal Opportunity Statement Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions. Job Scam Alert Please be aware that during Assurant's application process, we will never ask for personal information such as your Social Security number, bank account details, or passwords. Learn more about what to look out for and how to report a scam here.

Requirement: 1. Cloud: (Mandatory): Proven technical experience with AWS or Azure, scripting, Migration and automation Hands-on knowledge of services and implementation such as Landing Zone, Centralized Networking (AWS Transit Gateway / Azure Virtual WAN), Serverless (AWS Lambda / Azure Functions), EC2 / Virtual Machines, S3 / Blob Storage, VPC / Virtual Network, IAM, SCP/Azure Policies, Monitoring(CloudWatch / Azure Monitor), SecOps, FinOps, etc. Experience with migration strategies and tools such as AWS MGN, Database Migration Services, Azure Migrate. Experience in scripting languages such as Python, Bash, Ruby, Groovy, Java, JavaScript 2. Automation (Mandatory): Hands-on experience with Infrastructure as Code automation (IaC) and Configuration Management tools such as: Terraform, CloudFormation, Azure ARM, Bicep, Ansible, Chef, or Puppet 3. CI/CD (Mandatory): Hands-on experience in setting up or developing CI/CD pipelines using any of the tools such as (Not Limited To): GitHub Actions, GitLab CI, Azure DevOps, Jenkins, AWS CodePipeline 4. Containers & Orchestration (Good to have): Hands-on experience in provisioning and managing containers and orchestration solutions such as: Docker & Docker Swarm Kubernetes (Private\Public Cloud platforms) OpenShift Helm Charts Certification Expectations 1. Cloud: Certification (Mandatory, any of): AWS Certified SysOps Administrator – Associate AWS Certified Solutions Architect – Associate AWS Certified Developer – Associate Any AWS Professional/Specialty certification(s) 2. Automation: (Optional, any of): RedHat Certified Specialist in Ansible Automation HashiCorp Terraform Certified Associate 3. CI-CD: (Optional) GitLab Certified CI/CD Associate GitHub Actions Certification 4. Containers & Orchestration (Optional, any of): CKA (Certified Kubernetes Administrator) RedHat Certified Specialist in OpenShift Administration Responsibilities: Lead architecture and design discussions with architects and clients. Understanding of technology best practices and AWS frameworks such as “Well- Architected Framework” Implementing solutions with an emphasis on Cloud Security, Cost Optimization, and automation Manage customer engagement and Lead teams to deliver high-quality solutions on time Identify work opportunities and collaborate with leadership to grow accounts Own project delivery to ensure successful outcomes and positive customer experiences. Ability to initiate proactive meetings with Leads and extended teams to highlight any gaps/delays or other challenges. Subject Matter Expert in technology. Ability to train\mentor the team in functional and technical skills. Ability to decide and provide adequate help on the career progression of people. Support to the application team – Work with application development teams to design, implement and where necessary, automate infrastructure on cloud platforms Continuous improvement - Certain engagements will require you to support and maintain existing cloud environments with an emphasis on continuously innovating through automation and enhancing stability/availability through monitoring and improving the security posture Drive internal practice development initiatives to promote growth and innovation within the team. Contribute to internal assets such as technical documentation, blogs, and reusable code components. Job Types: Full-time, Permanent Pay: Up to ₹2,900,000.00 per year Experience: total: 6 years (Required) Work Location: In person

Job Title: Freelance Network Engineer (10+ yrs) – Remote | EST Hours Engagement Type: Freelance / Remote Work Hours: After 8 PM IST (Aligned to USA EST) Duration: Long-term | As-needed interview panel support Network Engineer Job Summary: We are seeking a skilled Network Engineer to design, implement, and maintain our growing network infrastructure. The ideal candidate will have a strong background in routing, switching, and network security fundamentals, with hands-on experience in multi-vendor environments. This role is responsible for the entire project lifecycle, from planning and deployment to troubleshooting and documentation, ensuring the network is reliable, scalable, and secure. Responsibilities: Design, configure, and deploy LAN/WAN network infrastructure, including routers, switches, and other hardware from vendors like Cisco, Arista, and Juniper. Implement and manage core routing protocols such as BGP and OSPF, and switching technologies including VLANs, STP, and LACP. Configure and troubleshoot VPNs (IPsec and SSL/TLS) and fundamental firewall policies. Utilize network monitoring tools (e.g., SolarWinds, PRTG) to ensure network health and performance. Maintain accurate network documentation and manage IP address infrastructure using tools like NetBox. Collaborate with other IT teams on projects and provide Tier 3 support for complex network issues escalated from the NOC. Automate routine tasks and configurations using basic scripting with Python or Bash. Manage incidents and service requests through ticketing systems like ServiceNow or Jira. Required Skills and Qualifications: Experience: 8+ years in a Network Engineer role. Routing & Switching: Deep expertise in Cisco IOS/NX-OS or Arista EOS; proficiency with BGP and OSPF. LAN Technologies: Strong understanding of VLANs, Spanning Tree Protocol, and EtherChannel. Security: Hands-on experience with firewall fundamentals (Palo Alto, Fortinet, or Cisco ASA) and VPN technologies. Monitoring: Experience with network monitoring platforms like SolarWinds, PRTG, or Nagios. Scripting: Basic proficiency in Python or Bash for automation. Tools: Familiarity with NetBox or other IPAM tools; experience with ServiceNow or Jira. Soft Skills: Excellent problem-solving abilities, strong communication skills, and the ability to work effectively in a team environment Job Type: Freelance Contract length: 48 months Pay: ₹1,500.00 per hour Expected hours: 5 per week Schedule: Monday to Friday Night shift US shift

Job Description: We are looking for a skilled and proactive IT Engineer to manage and maintain our organization's IT infrastructure. The ideal candidate will be responsible for managing networks, local servers, data sharing systems, and ensuring robust cybersecurity across the organization. Key Responsibilities: Network Management: Configure, manage, and troubleshoot LAN, WAN, and wireless networks. Monitor network performance and implement upgrades as needed. Handle IP addressing, DHCP, DNS, and routing protocols. Server Management: Install, configure, and maintain local servers (Windows/Linux). Manage file, application, and backup servers. Schedule and monitor regular backups and system restore plans. Local Network Sharing: Set up shared drives and printers across the organization. Ensure access permissions and data integrity for all shared resources. Implement access control policies based on user roles. Cybersecurity: Ensure firewall, antivirus, and endpoint security is up to date. Conduct regular security audits and vulnerability assessments. Educate staff on safe computing practices and phishing awareness. Hardware and Software Maintenance: Install, troubleshoot, and repair desktops, laptops, and peripherals. Manage software licensing and update systems. Coordinate with vendors for hardware/software procurement and AMC. User Support: Provide timely technical support to employees (onsite and remote). Maintain a ticketing system for tracking and resolving issues. Create user guides or training sessions for basic IT operations. Documentation & Compliance: Maintain network diagrams, asset registers, and IT documentation. Ensure compliance with data privacy and security policies (ISO/ITIL if applicable). Other Preferred Skills (optional but useful): Experience with cloud systems (e.g., AWS, Google Workspace, Office 365). Familiarity with virtualization tools (VMware, Hyper-V). Knowledge of VoIP setup and maintenance. Scripting/automation knowledge (PowerShell, Bash). Experience: 2-5 Years Location: Indore

AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation. At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. This L3 TAC Engineer is the go-to expert for critical, escalated cases—owning resolution, mentoring peers, and feeding insights back into product improvements. You’re not just handling support; you're shaping the future of Palo Alto appliance reliability and TAC excellence. Roles & Responsibilities: Technical Troubleshooting & Escalation Lead resolution of Tier‑3 support cases for Palo Alto NGFW, Panorama, GlobalProtect, Prisma SD-WAN, Prisma Access, Strata, and SASE cloud firewall products, Cortex within TAC workflows. Perform advanced diagnostics, packet captures, log analysis, root-cause analysis and lab reproductions. Interface directly with enterprise customers and act as a senior escalation point for P1/P2 incidents. Technical Leadership & Knowledge Management Mentor L1/L2 TAC engineers, shaping troubleshooting approach and case handling. Create/manage knowledge base articles, internal guides, and conduct training sessions for TAC teams. Cross-Functional Collaboration Work closely with Engineering, QA, and Product Management to escalate bugs and influence product improvements. For ETAC/Advanced TAC roles: be a bridge between TAC and Engineering—replicate issues, provide early-stage feedback on new products, and contribute to feature supportability. Automation & Tooling Develop troubleshooting scripts/tools (Python, REST, CI/CD) to speed up issue resolution and improve efficiency. Route supportability input into product release processes and assist with release validation workflows. Metrics, Process, & Incident Management Monitor case metrics: time-to-resolution, backlog, escalations; identify trends and efficiency gaps. Own P1/P2 incident lifecycle: ensure proper escalation, executive communication, and post-mortem reports. Required Qualifications Experience: 9–12 years in enterprise-level TAC/support or network/security engineering; 3+ years in L3 escalation roles Technical Skills: Expert in PAN-OS, firewalls, Panorama, Prisma SD-WAN, Prisma Access, Strata, SASE, VPN, routing (BGP, OSPF), packet diagnostics (Wireshark), Linux shells Certifications: PCNSE required; PCNSA, PCCSE Scripting : Python, REST API, or equivalent automation experience Soft Skills: Strong communicator; adept at customer-facing handling and cross-team leadership Work Scope: Ability to work across rotational shifts; availability for incident-based after-hours effort Why AHEAD: Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between. We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning. USA Employment Benefits include: Medical, Dental, and Vision Insurance 401(k) Paid company holidays Paid time off Paid parental and caregiver leave Plus more! See benefits https://www.aheadbenefits.com/ for additional details. The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate’s relevant experience, qualifications, and geographic location.

Job Roll – Customer Support Associate (International Tech Support) Location: Gurgaon Work Mode: Work From Office Job Profile We are looking for Customer Success Associates for an International Tech Support process (Voice + Chat) . Key Responsibilities: Provide technical support for mobile devices, security services, camera configuration, modem configuration, and basic LAN/WAN networking. Assist customers via voice and chat, ensuring excellent resolution and customer experience. Manage and troubleshoot technical issues with professionalism and clarity. Requirements: Qualification: Graduate (Mandatory) Experience: Minimum 6 months in an i nternational voice/tech support process (mandatory). Skills: Excellent English communication skills (verbal and written) Strong technical troubleshooting knowledge Ability to work in rotational shifts and handle global customers Interview Rounds: HR Round → Operations Round → Versant/Client Round Compensation & Benefits: Salary: ₹25,000 – ₹31,000 CTC per month (based on experience) Work Days: 5 days working, rotational weekly offs Shifts: Rotational Transport: Both way cab facility provided Note: Hire Lab Career Solutions does not charge any fees for job opportunities. Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹31,000.00 per month Benefits: Health insurance Provident Fund Schedule: Rotational shift Supplemental Pay: Performance bonus Language: English (Preferred) Hindi (Preferred) Work Location: In person Speak with the employer +91 9630534082

Job Title: IT Support Job Overview:- We are seeking a highly motivated and tech-savvy IT Support / Network Engineer with at least 1 year of relevant work experience to join our dynamic team. This is a night shift role, aligned with US business hours, offering you the opportunity to play a key role in maintaining the seamless operation of our IT infrastructure. If you are passionate about troubleshooting, eager to learn new technologies, and thrive in a fast-paced environment, this is the perfect opportunity for you! Key Responsibilities: Technical Support : Provide timely and efficient support for a variety of hardware and software issues across PCs, laptops, printers, cameras, and network devices. System Configuration & Installation : Install, configure, and maintain Windows operating systems on end-user devices and servers. Network Management : Troubleshoot and resolve issues related to LAN, WAN, biometric attendance systems, routers, and switches to ensure network reliability. User Management : Administer user accounts, email configurations, and manage Active Directory for both Windows Server 2008/2009/10 environments. Maintenance & Monitoring : Perform routine system updates, patching, and security checks to ensure systems remain secure and up-to-date. Proactively monitor the network for potential issues and resolve them swiftly. Collaboration : Work closely with team members to troubleshoot and resolve technical issues, while maintaining a high level of communication with other departments to ensure user satisfaction. Qualifications & Skills: Work Experience : A minimum of 1 year of hands-on experience in an IT support or network engineering role. Networking Knowledge : A solid understanding of networking fundamentals, including IP addressing, DNS, DHCP, and subnetting. Technical Proficiency : Hands-on experience with Windows (including Server 2008/2009/10), iOS , and Linux environments. Troubleshooting & Problem Solving : Strong analytical skills with a focus on troubleshooting and resolving hardware, software, and network issues efficiently. Communication & Teamwork : Excellent communication skills with the ability to collaborate effectively across teams, and a customer-centric approach to technical support. Eagerness to Learn : A proactive attitude towards learning new technologies, tools, and processes to stay ahead in the IT landscape. Bonus : Any additional certifications or experience with network protocols, security, or virtualization would be an advantage. Why Join Us? Opportunity to Grow : Gain hands-on experience in diverse IT environments and support technologies, with opportunities for career growth and skill development. Collaborative Team Environment : Be part of a supportive and dynamic team that values learning and innovation. Night Shift : Enjoy the Night Shift of working during US business hours, which also allows you to explore your day outside of work. Benefits: 5 days working Saturday- Sunday off Free Cab facility Free meal Fun Friday activities Team motivation activities every week Rewards & recognition (Monthly) Other perks Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹30,000.00 per month Benefits: Flexible schedule Food provided Leave encashment Paid sick time Provident Fund Work from home Work Location: In person Speak with the employer +91 9779827489

Urgent Hiring | IT Infrastructure Executive – Websol Energy System Ltd. Location: Websol Energy System Ltd., Falta Plant (West Bengal) Experience: Upto 6 Years Employment Type: Full-time | Rotational Shifts Key Responsibilities: Oversee and maintain the company’s entire IT infrastructure Manage LAN/WAN connectivity, firewalls, switches, and routers Handle hardware/software installations, upgrades, and troubleshooting Ensure data backups, security, and disaster recovery procedures Provide support for users across systems and applications Work across multiple shifts to ensure continuous IT support Coordinate with vendors and service providers for IT-related needs Qualifications & Experience: Diploma/Graduate in IT, Computer Science, or related field Hardware & Networking certification is essential CCNA and MCP certifications are a plus Up to 6 years of relevant experience in IT infrastructure and support Good problem-solving and communication skills Willingness to work in rotational shifts (Morning, Day & Night) Why Join Websol? We offer a supportive and employee-centric work environment along with the following benefits: Free bus transportation Company-provided accommodation for initial period Subsidized canteen facility Comprehensive insurance coverage Opportunity to work in India’s growing renewable energy industry To be a part of fastest growing sector Job Type: Permanent Benefits: Health insurance Provident Fund Schedule: Rotational shift Supplemental Pay: Overtime pay Yearly bonus Work Location: In person

Job Summary: We are looking for a skilled Server & Network Administrator with at least 2 years of hands-on experience in managing and maintaining server infrastructure and network systems. The ideal candidate will be responsible for ensuring optimal performance, security, and reliability of the IT infrastructure. Key Responsibilities: - Server Management: Install, configure, and maintain Windows/Linux servers, ensuring system availability and performance. - Network Management: Set up and manage routers, switches, and firewalls; ensure secure and stable network connectivity. - Troubleshooting: Diagnose and resolve server, network, and hardware/software issues. - Security Implementation: Configure and monitor firewalls, access controls, and other security tools to protect systems and data. - Monitoring & Maintenance: Continuously monitor server/network performance and respond to incidents or performance issues. - Data Backup & Recovery: Manage regular backups and maintain disaster recovery plans. - Documentation: Maintain updated documentation of system configurations and processes. - User Support: Provide technical support and guidance to internal users and IT team. Required Skills: - Strong knowledge of Windows and Linux server environments - Good understanding of networking (LAN/WAN, TCP/IP) and network hardware - Hands-on experience with firewalls, switches, routers - Excellent troubleshooting and analytical skills - Effective communication and teamwork abilities Qualifications: - Bachelor’s degree in Computer Science, Information Technology, or related field - Minimum 2 years of relevant work experience in server and network administration Job Types: Full-time, Permanent Pay: ₹30,000.31 - ₹40,000.61 per month Benefits: Health insurance Paid sick time Paid time off Provident Fund Application Question(s): How soon you can Join? What is your current CTC ? What is your current Location ? Experience: Server management: 2 years (Required) Software troubleshooting: 2 years (Required) Firewall: 2 years (Required) Willingness to travel: 50% (Required) Work Location: In person

About The Company Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications Job Description Highly skilled Network Professional with deep expertise in SD-WAN, Ethernet, IP, MPLS, BGP , and other core enterprise network technologies. The candidate will have hands-on experience in designing, implementing, and optimizing large-scale enterprise networks, ensuring high availability, performance, and security. A strong understanding of routing protocols, WAN optimization, and service provider environments is essential. Responsibilities Act as a customer-facing technical lead for the design and migration of enterprise network services, including SD-WAN and MPLS-based solutions. Conduct customer solution audits and maintain post-sales design documentation to ensure it accurately reflects the live and in-life service status. Provide support for in-life MACDs (Moves, Adds, Changes, Deletes), including complex and commercial design changes, by working as part of a triage and delivery team to assess the impact of requests and evaluate incremental business proposals. Collaborate with service assurance teams to drive improvements in customer service experience and ensure consistent service quality. Attend service review meetings to assess customer feedback and perceived pain points, providing technical recommendations and driving actions to improve service quality and performance. Work in close collaboration with cross-functional teams (CFTs) to enhance the customer experience by driving the execution of actions identified through Service Improvement Planning (SIP) initiatives. Lead repeat ticket analysis for enterprise customers by conducting thorough Root Cause Analysis (RCA) and implementing Preventive and Corrective Actions (PCA) to reduce recurring incidents and network faults. Act as the L4 escalation point for complex network design issues, ensuring timely and effective resolution of critical service-impacting problems. Provide strategic advisory to enterprise customers, recommending network enhancements to optimize current operations and ensure scalable, future-proof architecture. Validate and approve critical network changes, ensuring seamless rollouts with minimal disruption to customer services. Drive post-sales technical design modifications by collaborating with cross-functional teams to deliver customized network improvements aligned with evolving customer requirements. Desired Skill sets CCIE/CCNP/SD-WAN Certified Excellent customer handling ability. Should have dealt with large team sizes. Experience on building process efficiency Expertise on implementation, installation, integration troubleshooting and overall functionalities.

Company Description Super Overseas Pvt Ltd is a globally renowned exporter of high-quality men's and women's knit and woven garments, operating across 4 internationally compliant facilities. We specialize in garment dyes, prints, washes, and embroideries, with a focus on delivering trend-driven, high-quality products while maintaining a deep commitment to sustainability and innovation. Role Description We are seeking a reliable and technically skilled IT Executive to manage our IT infrastructure, ensure network security, and provide end-user support across our offices and factory locations. The ideal candidate will be responsible for maintaining hardware, servers, internet connectivity, data security, and routine IT operations. Responsibilities: Network & Internet: Manage LAN/WAN infrastructure across office and factory units. Monitor internet connectivity and troubleshoot downtime or speed issues. Configure and maintain routers, switches, firewalls, and access points. Hardware & Systems: Install, configure, and maintain desktops, laptops, printers, biometric devices, and other hardware. Perform routine system checks and preventive maintenance. Handle IT asset management, including tagging, tracking, and inventory control. Security & Data Backup: Ensure endpoint and network-level security using antivirus, firewalls, and access controls. Manage data backup systems and ensure scheduled backups and recoverability. Implement and enforce cybersecurity best practices. User Support & Troubleshooting: Provide day-to-day IT support to all users (email, internet, hardware, printer, VPN, etc.). Troubleshoot software issues including Windows OS, Office 365, email clients, etc. Coordinate with external vendors and service providers for hardware repair, AMC, and upgrades. Server & Access Control: Monitor server health and storage utilization. Manage user accounts, roles, and system access permissions. Ensure uptime of shared resources like file servers and local applications. Key Requirements: Bachelor’s degree or diploma in Information Technology, Computer Science, or related field. 2–5 years of hands-on experience in IT infrastructure, preferably in a manufacturing/industrial setup. Strong knowledge of networking protocols, firewalls, and data security . Experience with Windows OS, MS Office, printers, biometric systems , etc. Familiarity with firewalls, routers, switches, CCTV systems . Ability to multitask, work independently, and respond to support tickets promptly. Strong troubleshooting and documentation skills. Knowledge of cloud storage or Microsoft 365 administration is desirable. Familiarity with ERP systems (e.g., BlueKaktus) from an IT setup/support angle is a bonus.

Date Posted: 2025-07-30 Country: India Location: ARINC India Private Limited, 404, Tower A, 4th Floor, Unitech Signature Towers, South city-1, NH-8, Gurgaon-122001, Haryana, India Position Role Type: Unspecified Job Title: Junior Tech – Airport IT Operations Location: Cochin Airport Job Type: Full-Time Work Schedule: 24x7 Shift-Based Operations (One Senior Engineer per shift) About The Role We are seeking Onsite Engineers to join our airport IT operations team. These roles are critical to maintaining the health, reliability, and compliance of core airport systems that support passenger processing and baggage reconciliation. If you’re passionate about hands-on IT support, preventive maintenance, and real-time incident resolution in a mission-critical environment, this is the role for you. Key Responsibilities Provide corrective and preventive maintenance for key airport systems including: CUPPS (Common Use Passenger Processing Systems) BRS (Baggage Reconciliation Systems) CUSS (Common Use Self Service) Monitor IT infrastructure components such as servers, network devices, LAN/WAN connectivity, and system performance dashboards. Handle incident management, including real-time fault detection, analysis, and resolution. Execute application updates, system configuration changes, and scheduled maintenance tasks to ensure optimal system health. Maintain accurate documentation for hardware and software, update logs, and conduct regular inspections using the core room checklist. Support and coordinate with Shift-in-Charge and Site Manager to meet CIAL’s service-level requirements. Senior Engineers will lead shifts and mentor other engineers to uphold operational excellence. Required Qualifications Education: Bachelor’s degree in Engineering, MCA, or MSc in Electronics/Computer Science – OR – Diploma in Electronics or Computer Hardware with 2–5 years of hands-on experience in IT support for airport or airline systems Technical Skills: Solid knowledge of: CUPPS, BRS, and CUSS Network administration and troubleshooting Server and hardware maintenance Familiarity with system health tools, network monitoring software, and hardware diagnostics Certifications (Preferred): CCNA (Cisco Certified Network Associate) ITIL Foundation MCSA (Microsoft Certified Solutions Associate) Desired Attributes Strong analytical and troubleshooting skills under pressure Team player with excellent communication and customer service mindset Ability to work independently in rotating shifts, including weekends and holidays Willingness to follow strict airport IT compliance and documentation protocols Why Join Us? Work in a fast-paced, mission-critical airport environment where your technical skills keep operations moving. Be part of a collaborative, 24x7 support team serving one of the most vital infrastructure sectors. Gain hands-on experience with advanced airport technologies and contribute to continuous improvement. Take your IT support career to new heights—apply now to join our airport operations team. WE ARE REDEFINING AEROSPACE. Some of our competitive benefits package includes: Group Term Life Insurance. Group Health Insurance. Group Personal Accident Insurance. Entitled for 18 days of vacation and 12 days of sick leave annually. Employee scholar program Work life balance Car lease program National Pension Scheme LTA And more! Nothing matters more to Collins Aerospace than our strong ethical and safety commitments. As such, all India positions require a background check, which may include a drug screen. At Collins, the paths we pave together lead to limitless possibility. And the bonds we form – with our customers and with each other -- propel us all higher, again and again. Apply now and be part of the team that’s redefining aerospace, every day RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law. Privacy Policy and Terms: Click on this link to read the Policy and Terms

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Networking Managed Services Engineer (L3) is a seasoned engineering role, responsible for providing a managed service to clients by proactively identifying and resolving technical incidents and problems. Through pre-emptive service incident and resolution activities, as well as product reviews, operational improvements, operational practices, and quality assurance this role maintains a high level of service to clients. The primary objective of this role is to ensure zero missed service level agreement (SLA) conditions and is responsible for managing tickets of high complexity, conducts advanced and complicated tasks, and provides resolution to a diverse range of complex problems. This position uses considerable judgment and independent analysis within defined policies and practices and applies analytical thinking and deep technical expertise in achieving client outcomes, while coaching and mentoring junior team members across functions. The Networking Managed Services Engineer (L3) may also contribute to / support on project work as and when required. What You'll Be Doing Key Responsibilities: Degree BE/B.Tech/MCA in IT/Computer Science/ Electronics & Communication/Electronics or higher/Diploma in Computer Science with CCNA/CCNP Certification. Total 7 to 10 years of experience Network Administrator Hands on experience on Multicast ,ACI or equivalent technologies from below OEM platforms ,ISE ,Nexus switching, ASR ,VMware NSX Engineer should have expertise in areas like troubleshooting and handling of various Networking devices and technology viz., Networking (LAN/WAN), switches, Routers etc. Configuration and Management of Network devices Understanding, Configuration and administration of Cisco ACI solution Network devices HA configuration build, monitor & support Experience in Network Infrastructure solutions review Experience in performance management and capacity planning for Network requirements Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Additional skills proficiency such as (but not limited to) - Pulse Secure SSL VPN / Virtual Juniper, Palo Alto, Fortinet Firewalls / Cisco Nexus switches, ASR and ISR routers / Cisco ACS, ISE / Meraki switches and access points / Enterprise network architecture / Common routing protocols: BGP,OSPF, EIGRP / Network address translation / Configuring, monitoring and troubleshooting uplinks to ISPs for DIA, MPLS and P2P circuits / Familiarity with common network management and monitoring tools such as SecureCRT, Logic Monitor. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). CCNP or equivalent certification. Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role). Required Experience: Seasoned experience required in Engineering function within a medium to large ICT organization. Seasoned experience of Managed Services. Seasoned working knowledge of ITIL processes. Seasoned experience working with vendors and/or 3rd parties. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Good Understanding of Cisco Upgrades & Licenses Have good knowledge and hand-on experience of WAN/LAN network technologies, management, and monitoring. Hand-on experience on cisco ACI to create or modify the configuration Deploy, configure, and troubleshoot ACI components including APIC, Nexus 9000 series switches, leaf/spine fabrics, and fabric access policies Hands-on experience with ACI Multi-Pod or Multi-Site environments will be added advantage. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.