4864 Wan Jobs - Page 50

JD for Network Admin. Key Responsibilities: Network Configuration Maintenance: Design, implement, and manage local area networks (LAN), wide area networks (WAN), and wireless networks (Wi-Fi). Install, configure, and maintain routers, switches, firewalls, and other network devices. Perform network upgrades and expansions as needed. Troubleshooting Support: Diagnose and resolve network-related issues, both remote and onsite, ensuring minimal downtime. Provide support for network-related incidents and service requests, working closely with end-users and internal teams. Network Security: Implement network security protocols, including firewalls, VPNs, and intrusion detection/prevention systems. Monitor network traffic for any security threats or breaches and take corrective actions. Maintain proper backup systems and disaster recovery plans for network resources. Performance Monitoring Optimization: Monitor network performance, availability, and utilization through monitoring tools. Proactively identify and resolve potential bottlenecks or issues that could impact network performance. Optimize network systems to ensure efficient data flow and high availability. Documentation Reporting: Maintain detailed network diagrams, configurations, and other technical documentation. Regularly report on network performance, security audits, and system status to senior IT management.

JD for Network Engineer. Key Responsibilities: Network Design Implementation: Assist in the design, installation, and configuration of network systems (LAN/WAN) including routers, switches, firewalls, and wireless networks. Ensure proper network integration, configuration, and connectivity across multiple locations, including VPN and remote access. Help in the deployment of network infrastructure for new office setups, including wiring, hardware installation, and testing. Network Monitoring Troubleshooting: Monitor the health and performance of the network using network monitoring tools (e.g., SolarWinds, PRTG, Nagios). Proactively troubleshoot and resolve network-related issues to minimize downtime and maintain high performance. Respond to network incidents and requests, troubleshooting both hardware and software-related issues affecting network performance. Network Security: Implement and manage security protocols such as firewalls, VPNs, IDS/IPS, and access controls. Collaborate with the security team to ensure the network infrastructure is protected against internal and external threats. Perform regular network security assessments, vulnerability scans, and ensure compliance with organizational security policies. Configuration Optimization: Configure, optimize, and maintain network devices such as routers, switches, and load balancers. Optimize network performance by adjusting routing protocols, monitoring bandwidth usage, and ensuring low latency. Assist in the configuration and tuning of Quality of Service (QoS) settings to ensure critical applications receive adequate bandwidth.

We currently have multiple openings, at various levels, in our IT Infrastructure Support team If you know someone who shares our values and beliefs, and has 4 to 6 years of relevant experience, this is their opportunity to join us. Diploma (Computer Science),B.Tech.(Computer Engineering) Desktop Support,Domain Knowledge,Network Administration-Firewall / Router / Switches , Technical Support,WAN Administration

Join to the Rockwell Automation and work in inernational environment. You will report to Supervisor, Managed Services. Your Responsibilities: Monitor IT infrastructure at the customer. Talk to customers. You are the face of our company to our customers. How you communicate and work with them creates a positive experience. Support our clients using phone and emails youll help resolve technical issues regarding configuration and solving problems in virtual area VMware, Windows Server 2008/2012/2016/2019 and backup systems. Document technical solutions and best practices. Expand knowledge and improve specialist skills. The Essentials - You Will Have: good command of English university degree preferable IT/Automatics or similar or 5 years of professional experience 1 year of experience in administration of systems Windows Server 2008/2012/2016/2019 1 year of experience in administration of systems VMware, Nutanix, or similar experience in configuration, administration, and service management - DNS, DHCP, RDP, and RDWeb experience in administering NetBackup, Veeam, Backup Exec, and VDP backup systems The Preferred - You Might Also Have: Experience managing environments connected with VMware VSAN Certification Microsoft MCSA Certification VMware VCA/VCP Experience administering Lan / Wan networks based on Cisco technologies will be an advantage Power Shell programming skills, Perl Knowledge of an additional European language will be an advantage What We Offer: Our benefits package includes Comprehensive mindfulness programs with a premium membership to Calm Volunteer Paid Time off available after 6 months of employment for eligible employees Company volunteer and donation matching program Your volunteer hours or personal cash donations to an eligible charity can be matched with a charitable donation Employee Assistance Program Personalized wellbeing programs through our OnTrack program On-demand digital course library for professional development ... and other local benefits! At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if youre excited about this role but your experience doesnt align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles. #LI-Hybrid #LI-IK1 Rockwell Automation s hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.

Amazon s OpstechIT Tier-3 support team proactively drives the stability and sustainability of one of the largest Amazon s Fulfilment Center(FC) network and leads innovative ways to optimize, automate and scale the Amazon network through this exciting time of accelerated growth for the organization and the network. The ideal candidate will have a proven track record of technical leadership and success in driving complex issues to resolution, autonomously and/or collaboratively. The successful candidate will demonstrate an in-depth knowledge of networking, networking concepts and automation. They will have experience participating in proactive engineering, network optimization and operational network support for a large-scale service provider or enterprise environment. The successful candidate will be expected to provide high quality top-tier network escalation support for complex issues and drive the innovation for simplicity and sustainability of the Amazon s Fulfilment Center Network worldwide. As a technical leader he/she will manage complex stakeholder relationships with both technical team and management. A passion for working with new technologies and pushing the envelope on existing technology is required. High level of ownership and bias-for-action is required to be successful in this role. This is an excellent opportunity to join Amazon s world class technical team, working with some of the best and brightest engineers in the industry while also developing your skills and furthering your career within one of the fastest growing most innovative and progressive technology companies in the world. The ideal candidate is highly autonomous; detail oriented and possesses strong written and verbal communication skills. The candidate will have significant experience of supporting large scale, service provider or enterprise class networks. Responsibilities Provide on-shift network escalation support for critical and complex network issues Dive Deep on the high severity incidents and participate in root cause analysis Automate select network administration tasks through creation and maintenance of scripts and tools Work closely with our Network Engineering teams to ensure fast, smooth roll-out of new designs and products Partner with our broader Technical operations organization to reduce operational burden Support in organizational transformation from reactive to proactive with focus on predictiveness Deliver simple, sustainable and repeatable solutions and processes Drive and support innovation for operational excellence. Identify and implement operational efficiency through tools and process optimization Drive standards across the network and ensure that we are fully compliant to those standards and policies Monitor and manage technical communications during large-scale events Identify and dive deep on recurring issues and recommend preventative solutions Create and review documentation and process regarding issues, new standard operating procedures, knowledge transfer material, etc. Troubleshoot networking, routing and interconnectivity issues, including troubleshooting of network device configuration and low level application interaction Complete customer requests via trouble ticketing system Participate in hiring and developing the best Follow the existing change policies and create, review and execute complex changes. Develop and maintain change templates Be a part of Global support organization that provides 7X24 escalation support on shift rotation basis. Some night and week end support may be required Bachelor s Degree in a technology related field or equivalent experience to a Bachelors degree based on 3 years professional experience for every 1 year of education 5+ years professional experience working in large scale networking environments Knowledge and experience with LAN/WAN infrastructure Knowledge and experience with internet routing protocols and concepts: TCP/IP, BGP, OSPF, MPLS Knowledge and experience with network security and various secured VPN technologies Knowledge and experience with network operating systems such as Cisco IOS and Junos Exposure in a Linux/Unix environment, DNS and DHCP Exposure in automation via Bash/shell scripting and Perl/Python programming Thorough understanding of TCP/IP networking, IP routing, Server Load Balancing, Network Security architecture and core technologies such as IP, TCP, OSPF/IS-IS, BGP, MPLS, Server Load Balancers, Firewalls, ACLs, DNS, DHCP, IPAM, LDAP, NFS, etc. Knowledge of network analysis fundamentals and robust troubleshooting skills; specifically, network performance analysis,network hardware and packet forwarding architectures. Experience working with customers to diagnose a problem, and work towards resolution Excellent verbal and written communication skills CCIE (lab) or equivalent certifications Software development/programming experience.

Perform identification of failure points, troubleshooting and resolution for Genesys FCC system faults in customer and OBS network Liaise with the other OBS groups to resolve contact center faults on the network Log and track faults for voice customers and provide progress update reports until resolution Liaise with next level for fault escalation and resolution To oversee faults and alarms passed to CTS2 and ensure clearance procedures are applied and followed To ensure the correct analysis and classification of each fault as it occurs on the network To keep Management informed of any red alert Customer and Network faults, and initiate escalation procedures to next level as necessary, and provide them with all fault details To accept Tickets and able to work with other groups and organization to resolve problem within set times Any other tasks or projects relevant to job as assigned by the group manager Activate chronic procedures to next level and Service Managers as necessary knowledge and abilities Troubleshooting skills on Genesys Framework v76,v8x Genesys Voice portal Experience on reporting solutions (Informart contact center analyser) client interfaces (CCPulse Genesys Interactive Insights) Knowledge on scripting of Voice XML, PHP Java Experience on Automatic Speech Recognition Text to speech (Nuance, Talisma etc) Cosmocom contact center knowledge would be added advantage Working experience on different dialogic crads and Voice Gateways used in CC Configuration of E1/T1 and understanding of related protocols (ISDN SIP) Experience on Windows 2000/2003 and Linux/Unix Knowledge on database (mysql, mssqloracle) and SQL Qualified on Network, LAN/WAN topologies and protocols Ability to carefully plan and co-ordinate work according to a demanding time schedule Excellent interpersonal and communication skills with the ability to operate in a multicultural and cross-functional organization Service oriented, customer focused, and have the ability to resolve complex - problems through a calculated and methodical approach Ability to work under pressure Ability to deal with multiple tasks Presentation/Report writing skills Excellent problem solving skills are necessary Proactive, self motivated and determined attitude Flexibility in terms of working hours English language proficiency required second/multiple international language(s) proficiency beneficial Education, qualifications, and certifications Engineering degree in telecommunication or Equivalent Formal certifications or trainings (ie Genesys Certified Associate (GCA), Genesys Certified Professional (GCP) Genesys Certified Professional Consultant) Experience Strong experience in telecommunications with 3-5 years technical Relevant experience should be 3-4 years Global Delivery Operations

Network Engineer We are looking for a skilled and experienced candidate for the position of Network Engineer to join our development team. As a Network Engineer, you will be responsible for setting up and maintaining our internal infrastructure and communicating with stockholders of Aetram on various aspects. Need to have exposure to network and cyber security aspects. Key Responsibilities: System and Network Administration Manage and maintain network infrastructure across Windows and Linux environments. Troubleshoot network and system issues to ensure high availability and minimize downtime. Administer and monitor firewalls, VPNs, routers, and switches to ensure proper network functionality. Configure and manage DNS/DHCP , Active Directory , and Group Policy for user authentication, network security, and access control. Implement and maintain cloud-based solutions (AWS, Azure) where necessary. Security Operations and Threat Management Work in a Security Operations Center (SOC) to monitor network security, analyze incidents, and provide real-time threat detection. Implement network security measures including firewalls, IDS/IPS , and VPN security . Perform vulnerability assessments, security audits, and address security gaps by applying patches and updates. Collaborate with internal teams to implement and enforce security best practices and policies. Respond to security incidents, performing root cause analysis and resolving security breaches. Website and Domain Security Ensure the security and integrity of web applications and web servers, including Apache and Nginx. Implement SSL/TLS encryption, configure WAFs, and protect websites from DDoS and other cyber-attacks. Regularly perform security assessments to identify vulnerabilities in websites and web servers. Manage domain services and ensure Active Directory functionality, including handling user access, security groups, and group policies . Monitoring and Reporting Use monitoring tools to proactively monitor system performance, security, and network traffic. Generate and maintain security and performance reports, providing insights for continuous improvement. Work with the team to identify network bottlenecks and propose optimization solutions. Collaboration Documentation: Collaborate with trading systems engineers and IT staff to ensure seamless network operations and integration. Document network configurations, changes, security measures, and log monitoring procedures. Compliance Best Practices: Ensure network designs and operations comply with industry standards and regulatory requirements. Stay updated with the latest network and security trends, technologies, and best practices. Technical Support and Troubleshooting Provide timely support for network, server, and security-related issues. Work closely with both technical and non-technical teams to resolve issues quickly and efficiently. Document troubleshooting procedures and solutions for future reference and to ensure smooth handovers. Backup and Disaster Recovery Oversee backup and disaster recovery solutions, ensuring regular backups of critical systems and data. Test recovery procedures regularly and ensure business continuity in case of system failures. Required Qualifications and Experience: Minimum 3- 5 years of experience as a System and Network Engineer or a similar role, working with both Windows and Linux environments . Strong hands-on experience with network configuration, troubleshooting , and system administration. Experience with Security Operations Center (SOC) , including incident response, vulnerability management, and threat detection. Proficient in website security , including web server hardening, SSL/TLS encryption, and DDoS protection. Experience with domain management using Active Directory , DNS, and Group Policies. Strong understanding of network security technologies like firewalls, VPNs, IDS/IPS, and security audits. Experience with cloud platforms such as AWS and Microsoft Azure is a plus. Knowledge of backup solutions and disaster recovery planning. Technical Skills: Operating Systems: Windows Server, Linux (Ubuntu, CentOS, RedHat) Networking: DNS/DHCP, VPN, LAN/WAN, Routing, Firewalls, VPNs Security Tools: Wireshark, Nmap, Nessus, SolarWinds, Nagios, SIEM tools Web Security: SSL/TLS, Web Application Firewalls (WAF), DDoS Protection Cloud Platforms: AWS, Microsoft Azure (basic knowledge) Scripting Languages: Bash, PowerShell, Python (basic scripting and automation) Virtualization: VMware, Hyper-V Backup Solutions: Any Preferred Qualifications: Certifications: CompTIA Network+ CISSP (In Progress or Completed) Certified Ethical Hacker (CEH) Microsoft Certified: Azure Fundamentals AWS Certified Solutions Architect (basic knowledge) Soft Skills: Strong communication and interpersonal skills, with the ability to work with both technical and non-technical teams. Excellent problem-solving skills and attention to detail. Ability to work under pressure and handle multiple tasks effectively. Good time management and organizational skills.

Responsibilities Administration and Management of Wipro LAN & WAN (Network Domain) across globe as a part of Global Network Project Implementation Team based on the Projects assigned. Implementation and configuration of Network devices which consists of Routers, Switches, NMS Tools & Wifi Devices from different manufacturers (Mainly Cisco & some cases Avaya / Brocade, etc.). Configure / Implement Network Devices as per the hardening Guidelines & as per particular Project requirement. Troubleshoot Network & Security related problems in a particular Project based on the Project scope defined. Implementation of Network Infrastructure for new Offshore Development Centers (ODC) with appropriate security levels and redundancy as per the ODC requirements. Implementation of Network Infrastructure for new Enterprise Projects with appropriate security levels and redundancy. Implement ODC setups with connectivity varying from MPLS Connectivity, Client to site VPN, Site to Site VPN (Router based). Handle implementations in project movements within Wipro locations, Point to point link establishment, Network infra for new Wipro locations including LAN/WAN/Internet Architecture etc. Coordination with ISP, clients and onsite technical teams for P2P, MPLS, VPN and other links for new implementations and troubleshooting connectivity issues. Validating the technical feasibility of the network design plans for customer/Enterprise networks submitted by the design team and provide appropriate suggestions as required. Knowledge & exposure on (not limited to) NMS Tools, Routing Protocols such as OSPF, BGP, etc., MPLS Configuration (VRF Config), Switching Protocols, STP, QoS, etc. Execute the implementation per the standard ISO (20000 & 27001) and Wipro IRMC guidelines following incident, change and capacity management procedures followed in Wipro. CCNP Equivalent Certifications with around 5 years experience. Should be able to Multitask & involve in multiple projects at a time. Take lead and participate in S0 calls and Outages till resolution

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Position Requirements 10+ years of Enterprise Network infrastructure experience. 10+ years of large data center network handling experience (ACI/Nexus/Spine-Leaf VXLAN/EVPN Fabrics) Detailed, oriented with excellent communication skills (written & oral) particularly the ability to communicate with staff who aren't technically trained. Presentation skills, quick learner, self-initiated, team player, open to work in shifts to support and monitor the Global Network Infrastructure. Excellent interpersonal skills are needed to work with various levels of technical staff members. Strong analytical and problem-solving skills with demonstrated ability to execute against deadlines. Work with internal customers in managing requests/changes/incidents for your areas of work. Work with global teams to provide support and complete IT projects. Manage and prioritize multiple tasks. Ability to manage timelines and meet tight deadlines. Self-motivated, constructive and positive attitude. Possess good understanding of infrastructure management processes; knowledge on ITIL framework. Skills: Expert level knowledge on network troubleshooting for Large Data Centers, Large WAN/Network environment. Good knowledge and experience on Routing, Switching, Wireless, load balancers, WAN optimizers, DNS, DHCP, VXLAN, EVPN. Good knowledge on automation / scripting and ability to automate repetitive tasks. Expert level knowledge in at least one of the cloud technologies (Azure, GCP, AWS). Knowledge in working with SDWAN products (SilverPeak). Up-to-date knowledge and understanding of your employer's business and industry needs, as well as the technical demands. Expert level Knowledge/experience on network device administration (Cisco, Aruba, HPE, F5 LTM/GTM, Riverbed, Aruba Wireless, Fiber optic skills, MPLS/WAN/LAN management) Expert level knowledge in working with various routing protocols such as BGP, OSPF. Hand-On experience working with a large Infoblox and Aruba ClearPass deployment. Expert level knowledge with various protocols such as VRRP, HSRP, STP, LACP, SNMP. Recognize the importance of customer focus and/or of serving the needs of the end user. Productivity Tools: Word, Excel, PowerPoint & Visio. Certifications CCIE Preferred. CCNP is a must. Responsibilities Drive critical issue resolution/Break-Fix for P1/P2 issues. Manage existing and new networking solutions, including monitoring the network stability and uptime. Handle various projects related to site expansion, Hardware Refresh, Technology refresh as required. Identify corrective actions for critical incidents and drive them to closure to ensure stability through Problem management process. Interact with various internal users in evaluating the needs and building a right solution to meet the requirements. Monitor event logs/alerts and services to be proactive in identifying potential issues. Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation /div Mandatory Skills: Network Data Admin Experience : 5-8 Years.

Role The purpose of the role is to manage delivery of a project driving operations and delivery governance, ensuring right talent supply chain to optimize customer satisfaction and cost of delivery Do - Delivery Management - Ensure seamless delivery of the projects - Deploy optimum project delivery structure post transition/ migration phase by evaluating the budget, costs, risks and staffing requirement - Create quarterly project charter with well-defined weekly project trajectory as per the project specifications & requirements and ensure 100% adherence in terms of schedule, quality, efforts and costs - Ensure 100% compliance to Project SLAs, information security protocols and etc (all customers contractual obligations) - Monitor and take appropriate actions on internal and external audit findings to ensure no major non-compliance/ deviation from the SLA - Liaise between customer and internal technical delivery team to drive project health by adhering to organizational norms of project metrics - Drive various project related audits like quality, customer, ISO etc and ensure zero non-compliance - Conduct periodic cadence with the quality team to take proactive measures to resolves issues/ possible escalations - Conducts periodic cadence with Workforce Management Group (WMG) to ensure 100% fulfillment as per the program/ project requirement - Regularly audit quality (QA) status of delivery and engage QA team to ensure adherence to Quality Assurance standards and processes - Maintain project structure in Confluence & SAP in line with prevailing business requirements and norms - Ensure expected ramp down (ERD) compliance as committed in MSA - Client Relationship Management - Engage with client to deploy opportunities to deploy multiple solutions within/ across SLs to create a stronger value proposition for clients - Conduct regular customer connects (meetings/ visits/ video- conference) and participate in Management Review Meetings (MRM) with client management/engagement managers to understand customers current and future needs and seek feedback to improve delivery methodology/ timelines/ resource allocation - Identify and close early warnings on a project to avoid any customer escalations - Plan and conduct Quarterly Business Reviews (QBR) along with DMs/ ADH with the client management/ leadership team to drive improvement actions and mine for a new portfolio/ opportunity within the account - Design and monitor project performance dashboards/ reports with the clients periodically - Delivery governance across the project - Create weekly/ monthly/ quarterly MIS and reports to monitor and track overall project - Conduct periodic reviews with the delivery team on operational, quality and fulfillment parameters and new idea generation & its implementation on existing projects - Identify and resolve potential risks or early warning signs on project delivery to drive for ZERO surprise escalations and eliminate any revenue leakage - Escalate any deviations from the project charter to the delivery managers in terms of schedule, effort, cost, infrastructure from the project charter and minimize process exceptions and such deviations from the actual project plan - Review and monitor revenue allocations/ realization to avoid OB revenue leakage - Provide inputs to delivery leadership team on overall delivery performance parameters (project heath, utilization, realization etc) at project/ program level during reviews highlighting any critical project escalations and potential risks - Operational Excellence - Automation Focus - Perform pareto analysis as per the no. of incidents received and accordingly identify automation opportunities and drive value adds across the project - Deploy next generation hyper automation and crowdsourcing initiatives in coordination with Holmes RO team to enhance productivity, quality and speed of delivery - Interact and engage with tools team to bring in new tools in the project to automate certain pointers/ elimination of any noise in the project - Innovation Focus - Brainstorm with the team to identify improvement opportunities and initiatives to further improve quality, delivery speed and productivity parameters - Drive value adds and BVMs; ensure management showcases them to customer in MRM & QBR to drive growth - Plan and conduct periodic idea campaigns to generate new solutions to the problems/ define better ways of working - Drive and deploy Knowledge Management and sharing - Contribute in internal knowledge sharing initiatives at Wipro by driving internal training sessions, best practices, learnings, value adds and BVMs and deploys best practices in various projects within own account - Deploy the Wipro's knowledge management portal across the account and monitor & track trainings - Capability Development and Talent Pipeline Creation - Demand forecasting in line with business requirements - Anticipate attrition and ensure right talent supply chain to deliver the project - Spearhead quarterly demand forecasting and resource planning aligned to project requirements - Create and deploy a workplan to fulfil the required demand from all the talent channels including external (lateral, contractors etc) hiring in coordination with WMG/ CWMG and Talent Acquisition team - Anticipate new skills/ upcoming technologies required to deliver the project and ensure the team is trained or right talent is inducted into the project as per the skill requirements - Drive 100% compliance on trainings and upskilling requirements - Prioritize and identify essential and upcoming technical skills required across programs/ projects to facilitate and drive right supply chain - Drive towards 100% mandatory training compliance for the target population within an account - Plan and drive rotations for seed positions and ensure replacement plan to be arrived ahead of rotations - Quarterly connect with critical talent to understand their career aspirations and create their learning maps along with project managers and HRBP - Fresher engagement program - Ensure a stable arrangement and assimilation of rookie within accounts in coordination with competency group team (classroom trainings/ e-learning, certifications, on the job training etc) - Team Management - Resourcing - Forecast talent requirements as per the current and future business needs - Hire adequate and right resources for the team - Talent Management - Ensure adequate onboarding and training for the team members to enhance capability & effectiveness - Build an internal talent pool and ensure their career progression within the organization - Manage team attrition - Drive diversity in leadership positions - Performance Management - Set goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reports - Ensure that the Performance Nxt is followed for the entire team - Employee Satisfaction and Engagement - Lead and drive engagement initiatives for the team - Track team satisfaction scores and identify initiatives to build engagement within the team - Facilitate rewards and recognition to acknowledge the high performers in the team

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Mandatory Skills: Data Center Switching Experience : 3-5 Years.

Responsibilities Administration and Management of Wipro LAN & WAN (Network Domain) across globe as a part of Global Network Project Implementation Team based on the Projects assigned. Implementation and configuration of Network devices which consists of Routers, Switches, NMS Tools & Wifi Devices from different manufacturers (Mainly Cisco & some cases Avaya / Brocade, etc.). Configure / Implement Network Devices as per the hardening Guidelines & as per particular Project requirement. Troubleshoot Network & Security related problems in a particular Project based on the Project scope defined. Implementation of Network Infrastructure for new Offshore Development Centers (ODC) with appropriate security levels and redundancy as per the ODC requirements. Implementation of Network Infrastructure for new Enterprise Projects with appropriate security levels and redundancy. Implement ODC setups with connectivity varying from MPLS Connectivity, Client to site VPN, Site to Site VPN (Router based). Handle implementations in project movements within Wipro locations, Point to point link establishment, Network infra for new Wipro locations including LAN/WAN/Internet Architecture etc. Coordination with ISP, clients and onsite technical teams for P2P, MPLS, VPN and other links for new implementations and troubleshooting connectivity issues. Validating the technical feasibility of the network design plans for customer/Enterprise networks submitted by the design team and provide appropriate suggestions as required. Knowledge & exposure on (not limited to) NMS Tools, Routing Protocols such as OSPF, BGP, etc., MPLS Configuration (VRF Config), Switching Protocols, STP, QoS, etc. Execute the implementation per the standard ISO (20000 & 27001) and Wipro IRMC guidelines following incident, change and capacity management procedures followed in Wipro. CCNP Equivalent Certifications with around 5 years experience. Should be able to Multitask & involve in multiple projects at a time. Take lead and participate in S0 calls and Outages till resolution

Senior Network Infrastructure Engineer Exp: 6-8 years Location: Bangalore / Chennai Notice: 0 - 30 days Expertise in infrastructure, systems administration, design and engineering, with a cloud computing and DevOps focus Current experience with contemporary and innovative solutions Understanding of the long term IT Strategy and ability to work towards that with each project. Functional and technical understanding of critical systems and Banking services. Strong understanding of the technical risks, security, compliance and audit requirements. Maintaining a strategic stance over tactical fixes Demonstrated ability to manage complex vendor and supplier relationships Proven experience in contributing to and executing technology service development plans or roadmaps Advanced understanding of telemetry protocols: syslog, SNMP, gRPC, Netflow, S-flow, SSH polling and templating and others. Understanding of telemetry protocols: syslog, SNMP, gRPC, Netflow, S-flow and others. Experience in network administration and expert understanding of modern network concepts and protocols: routing, switching, Wi-Fi, WAN optimization, BGP, OSFP, MP-BGP, EVPN, VLAN, VXLAN, spanning tree. Track record of using Python, Ansible or other open source tools for network automation. Expert in Enterprise Sonic SDN-Networks and Legacy Networking.

Job Role Description: Fault Management L2 responsible for diagnosing and resolving IP network faults to ensure optimal performance and reliability, This role involves troubleshooting IP network faults and promptly responding to network incidents and Outages (NOC Support). Job Key Tasks & Responsibilities: Fault Detection and Diagnosis: - Monitor network performance and identify faults using network management tools and systems. - Diagnose and troubleshoot IP network issues to determine root causes and implement corrective actions. Incident Management: - Respond promptly to network incidents and outages, ensuring minimal disruption to services. - Coordinate with internal teams and external vendors to resolve network issues efficiently. Network Maintenance and Optimization: - Perform routine maintenance and updates to network equipment and systems. - Optimize network performance by implementing necessary changes and improvements. Documentation and Reporting: - Maintain accurate records of network faults, incidents, and resolutions. - Generate regular reports on network performance and fault management activities. Collaboration and Communication: - Work closely with cross-functional teams to address network issues and improve overall network health. - Communicate effectively with stakeholders to provide updates on network status and resolution progress. Experience and Knowledge Experience Required : 6+ years work experience in ISP/MSO environment Location : Chennai, Noida Product Experiences : Cisco, Juniper, Nokia - Fault Management L2 support for IP/Security domain (NOC support) - Proficient knowledge of Cisco/Juniper/Nokia products. - Proven experience in IP fault management, network troubleshooting, and incident response. - Experience in all types of router software upgrades and procedures. - In-depth knowledge of carrier-class data/voice network services (LAN/WAN, routing protocols, ISIS, BGP, MPLS, VPLS, ACI,) - Perform network node administration and security audits on Cisco/Juniper switches/routers and Juniper/CheckPoint firewalls, inclusive of routine preventive and corrective maintenance of the network nodes. - Working knowledge of IOS XR, Cisco ASR 9010, Nexus 5k,9k, Juniper MX,PTX products. - Excellent problem-solving and analytical skills. - Strong communication and interpersonal skills. - Ability to work effectively in a fast-paced and collaborative environment. - ITIL process awareness. - IP Certifications on Juniper and/or Cisco are required - Work with leadership in identifying and mitigating risks and improving and implementing processes - Provide 24 x 7 tier2 technical and operational supports to the IP core networks and handle any customer fault escalation

Rockwell Automation is a global technology leader focused on helping the world s manufacturers be more productive, sustainable, and agile. . Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better. We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that s you we would love to have you join us! Job Description Join to the Rockwell Automation and work in inernational environment. You will report to Supervisor, Managed Services. Your Responsibilities: Monitor IT infrastructure at the customer. Talk to customers. You are the face of our company to our customers. How you communicate and work with them creates a positive experience. Support our clients using phone and emails youll help resolve technical issues regarding configuration and solving problems in virtual area VMware, Windows Server 2008/2012/2016/2019 and backup systems. Document technical solutions and best practices. Expand knowledge and improve specialist skills. The Essentials - You Will Have: good command of English university degree preferable IT/Automatics or similar or 5 years of professional experience 1 year of experience in administration of systems Windows Server 2008/2012/2016/2019 1 year of experience in administration of systems VMware, Nutanix, or similar experience in configuration, administration, and service management - DNS, DHCP, RDP, and RDWeb experience in administering NetBackup, Veeam, Backup Exec, and VDP backup systems The Preferred - You Might Also Have: Experience managing environments connected with VMware VSAN Certification Microsoft MCSA Certification VMware VCA/VCP Experience administering Lan / Wan networks based on Cisco technologies will be an advantage Power Shell programming skills, Perl Knowledge of an additional European language will be an advantage What We Offer: Our benefits package includes Comprehensive mindfulness programs with a premium membership to Calm Volunteer Paid Time off available after 6 months of employment for eligible employees Company volunteer and donation matching program Your volunteer hours or personal cash donations to an eligible charity can be matched with a charitable donation Employee Assistance Program Personalized wellbeing programs through our OnTrack program On-demand digital course library for professional development ... and other local benefits! At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if youre excited about this role but your experience doesnt align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles. #LI-Hybrid #LI-IK1

Note : Look for only immediate Joiners Designation: Network Engineer II Location: Chennai Mode: Hybrid(24*7) Experience: 4-8 Years Skills: SDWAN, Palo Alto, Cisco meraki Troubleshooting exp, Routing, Switching. Max CTC 16LPA 18LPA Job Purpose: Network Engineer II is responsible for designing, implementing, and maintaining the network infrastructure for our managed service clients. This includes monitoring and troubleshooting network issues, as well as implementing security measures to protect client networks. The Network Engineer II will also be responsible for communicating with clients and providing technical support as needed. This position heavily focuses on implement SD-WAN, SASE (Secure Acccess Service Edge), and NaaS (Network as a Service) products into customer environments. Essential Functions: Ability to work independently, self-starter required Technical experience in Data Center and Enterprise Routing and Switching is required Collaborate with Managed Service Providers, Architects, Security, and Engineers for Network transformation,improvements, and Proof of Concepts Design and implementation of networking solutions Assist in efforts with tools/product selections and conducting proof of concepts Provide input and comprehensive review of design documents, provide verbal and written feedback to the author Ability to think technically then translate into clear verbal and written communications for technical and non-technical audiences Create documents and presentations - Provide recommendations to be considered in developing the Technology roadmap Collaborate closely with Enterprise Architects, Security, and IT staff to drive company objective Implement best practices and standards, and drive technology portfolio management discipline Ensure adherence to standards and reference architectures for the domain Communicate clearly and effectively with architecture, project / program managers etc. Certifications, Accreditations, Licenses: CCNA, or equivalent, CCNP preferred Special Knowledge, Skills and Abilities: 3+ years minimum experience in Network Engineering in a Managed Service Provider or similar workspace or 5+ minumum experience in a Network Engineering role in a Enterprise workspace Experience with network and security automation preferred, i.e. Ansible, Python, Javascript, Terrform, etc. Ability to troubleshoot large enterprise networks Ability to explain technical concepts, give clients guidance and vision about the solution In-depth knowledge of implementing and supporting multi-vendor complex Routing and Switching infrastructure Experience with network vendor APIs a plus Experience with Cisco, VMware Velocloud, Palo Alto , or any other SDWAN vendor a plus Experience with Cisco, VMware. Palo Alto or ant other SASE vendor a plus Experience with Azure, AWS and/or GCP a plus ",

Job Purpose: Network Engineer II is responsible for designing, implementing, and maintaining the network infrastructure for our managed service clients. This includes monitoring and troubleshooting network issues, as well as implementing security measures to protect client networks. The Network Engineer II will also be responsible for communicating with clients and providing technical support as needed. This position heavily focuses on implement SD-WAN, SASE (Secure Acccess Service Edge), and NaaS (Network as a Service) products into customer environments. Essential Functions: Ability to work independently, self-starter required Technical experience in Data Center and Enterprise Routing and Switching is required Collaborate with Managed Service Providers, Architects, Security, and Engineers for Network transformation,improvements, and Proof of Concepts Design and implementation of networking solutions Assist in efforts with tools/product selections and conducting proof of concepts Provide input and comprehensive review of design documents, provide verbal and written feedback to the author Ability to think technically then translate into clear verbal and written communications for technical and non-technical audiences Create documents and presentations - Provide recommendations to be considered in developing the Technology roadmap Collaborate closely with Enterprise Architects, Security, and IT staff to drive company objective Implement best practices and standards, and drive technology portfolio management discipline Ensure adherence to standards and reference architectures for the domain Communicate clearly and effectively with architecture, project / program managers etc. Education: Four years of College resulting in a Bachelors Degree or equivalent Certifications, Accreditations, Licenses: CCNA, or equivalent, CCNP preferred Relevant Work Experience: 5 to 7 years in related field Special Knowledge, Skills and Abilities: 3+ years minimum experience in Network Engineering in a Managed Service Provider or similar workspace or 5+ minumum experience in a Network Engineering role in a Enterprise workspace Experience with network and security automation preferred, i.e. Ansible, Python, Javascript, Terrform, etc. Ability to troubleshoot large enterprise networks Ability to explain technical concepts, give clients guidance and vision about the solution In-depth knowledge of implementing and supporting multi-vendor complex Routing and Switching infrastructure Experience with network vendor APIs a plus Experience with Cisco, VMware Velocloud, Palo Alto , or any other SDWAN vendor a plus Experience with Cisco, VMware. Palo Alto or ant other SASE vendor a plus Experience with Azure, AWS and/or GCP a plus Supervisory Responsibility: This position does not have any supervisory responsibilities Work Environment: 100% Remote w/ potentially some ask for travel This role requires working with a team of other network engineers, solutions architects, IT professionals, and potentially clients. This role requires remote collaboration, with the aforementioned. Work can be fast-paced and dynamic, with the need to troubleshoot and resolve network issues in a timely manner. This role requires the ability may to work on multiple projects simultaneously and be able to adapt quickly to changing requirements. The environment may also require to be on-call or to be available outside of normal working hours to provide support to clients.

Job Title System Administrator Department Information Technology Reporting to Process Manager - IT RESPONSIBILITIES: Install and support LANs, WANs, network segments, Internet, and intranet systems. Install and maintain network hardware and software. Analyze and isolate issues. Monitor networks to ensure security and availability to specific users. Evaluate and modify system's performance. Identify user needs. Determine network and system requirements. Maintain integrity of the network, server deployment, and security. Ensure network connectivity throughout a company's LAN/WAN infrastructure is on par with technical considerations. Design and deploy networks. Perform network address assignment. Assign routing protocols and routing table configuration. Assign configuration of authentication and authorization of directory services. Maintain network facilities in individual machines, such as drivers and settings of personal computers as well as printers. Maintain network servers such as file servers, VPN gateways, and intrusion detection systems. Administer servers, desktop computers, printers, routers, switches, firewalls, Vonage, phones, personal digital assistants, smart phones, software deployment, security updates and patches. QUALIFICATIONS: Any Graduation 2-5 Years of Experience OTHER REQUIRED S: Windows Servers , Active Directory, DHCP, DNS Linux and Unix operating system general administration XenCenter , VMware etc., Hardware installation, troubleshooting Use of general diagnostic, maintenance, monitoring and related tools to support the above Problem solving skills Customer service skills Ability to work under pressure Writing skills Disaster planning Learning skills

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Mandatory Skills: Data Center Switching. Experience: 1-3 Years.

Skill required: Tech for Operations - Technology Architecture Designation: Solution Architecture Manager Qualifications: BE/Any Graduation/Master of Engineering Years of Experience: 13 to 18 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be part of the Technology for Operations team that acts as a trusted advisor and partner to Accenture Operations. The team provides innovative and secure technologies to help clients build an intelligent operating model, driving exceptional results. We work closely with the sales, offering and delivery teams to identify and build innovative solutions.The Tech For Operations (TFO) team provides innovative and secure technologies to help clients build an intelligent operating model, driving exceptional results. Works closely with the sales, offering and delivery teams to identify and build innovative solutions. Major sub deals include AHO(Application Hosting Operations), ISMT (Infrastructure Management), Intelligent AutomationProcess of development of methodical information technology specifications, models and guidelines, using a variety of Information Technology notations. Estimating, architecting, implementing, testing, assessing and selling Technology Architectures, including but not limited to all the ADM Technology Architecture work-stream activities and deliverables, covering the required blueprint & roadmap, analysis, design, build, test and deploy phases. What are we looking for Candidate should have strong expertise in the Genesys Contact Center platformThis is the technical role on voice & contact center capability Should be skilled on solutioning global transformation and digitization projects services like Lex, OB Dialer, Omnichannel and other latest BPO industry business/customer experience enhancementShould have sound knowledge on global voice compliance and regulatory guidelinesUnderstanding of CCaaS pricing model and ways for cost optimizationSupporting voice & cloud contact center technology globallyPlaying a role of SME & engaged in solutioning for existing and new customers. Provide operational support for any escalated and complex issuesIn the past career, preferred Hands-on Genesys contact center experienceIndustry certifications in the Field of Voice A basic understanding on LAN/WAN (routers and switches) Microsoft OCS/Lynch and Unified messagingVoice experience with emphasis on Cisco platform with proven design/integration competence with Telcos ( Across Globe) and different PBX vendors ( Nortel, Cisco etc) Good Experience with call center technology ( Cisco IPCC) such as ACD (Automatic call distributions), ACD reporting tools, Voice recording solutions including data/screen recording (Nice, Witness etc), WFM (work force management tool) from IEX, Aspect etc Roles and Responsibilities: Focusing on the Contact center technology design & standards related work across all Accenture locations globally, reporting to the regional Technology Architecture & Standards Team Lead.Develop detailed technology designs, budgets & BOMs for firm and its clients requirements.Develop and document detailed designs, and technology migration strategies/integration plans for solutions to be implemented.Evaluate solutions from multiple vendors/options & provide recommendationsDevelop & enhance the Contact Center Technology Infrastructure StandardsDevelop detailed device configuration standards documents that will be used globally. Perform device configuration audits against the Device Configuration Standards.Undertake technology evaluations and present results and recommendations to Senior ManagementEnsure that all technology implementations are inline with the planned technical designLiaise effectively with other groups/teams within AccentureLead global architecture design initiatives on-behalf of the team Contribute to technical operational issues (Tier4) that have been escalated to the team.Operational SupportResolve detailed technical operational issues(L4) that have been escalated to the team and are within scope of IM&S Network Delivery ArchitectureEngage vendors in problem resolution as appropriate Qualification BE,Any Graduation,Master of Engineering

Key Responsibilities Architectural Leadership & Strategy Lead infrastructure/platform architecture, develop roadmaps, define standards, evaluate emerging technologies, and align solutions with business priorities and security requirements. Platform & Infrastructure Design Design core platform services: container orchestration, CI/CD pipelines, data services, monitoring, logging, and cross-environment integrations. Mandatory Skills: SD-WAN Admin. Experience: 10 YEARS.

Job Purpose: To ensure the smooth functioning of all IT systems and infrastructure at the manufacturing plant, supporting production, operations, and administration through timely IT support, maintenance, and development. Key Responsibilities: 1. IT Infrastructure Support Provide daily support for desktops, laptops, printers, and other IT hardware across the plant/commercial Troubleshoot hardware/software issues and resolve them in a timely manner. Coordinate with vendors for hardware servicing and replacements. 2. Network Management Monitor and maintain LAN, WAN, Wi-Fi, and internet connectivity within the plant/commercial. Address network downtime issues and ensure high uptime of connectivity. Assist in the setup of routers, switches, firewalls, and network security systems. 3. System Administration Install, configure, and update operating systems and software. Manage user accounts, access controls, and data backups. Ensure cybersecurity measures (anti-virus, patches, firewall rules) are up-to-date. 4. ERP/Software Support Provide first-level support for ERP systems Coordinate with the ERP support team for module-wise issue resolution. Assist in data entry, reporting, and generation of MIS as required. 5. IT Asset Management Maintain inventory of IT assets hardware, software licenses, cables, etc. Ensure asset tagging and audit compliance. 7. Documentation and Compliance Maintain documentation for network diagrams, license records, and IT SOPs. Ensure adherence to IT policies and data protection protocols. Skills Required: Strong troubleshooting and technical problem-solving skills. Good understanding of Windows OS, networking protocols, and cybersecurity. Ability to communicate effectively with non-technical users. Flexibility to work in shifts and respond to urgent plant requirements.

Responsibilities Administration and Management of Wipro LAN & WAN (Network Domain) across globe as a part of Global Network Project Implementation Team based on the Projects assigned. Implementation and configuration of Network devices which consists of Routers, Switches, NMS Tools & Wifi Devices from different manufacturers (Mainly Cisco & some cases Avaya / Brocade, etc.). Configure / Implement Network Devices as per the hardening Guidelines & as per particular Project requirement. Troubleshoot Network & Security related problems in a particular Project based on the Project scope defined. Implementation of Network Infrastructure for new Offshore Development Centers (ODC) with appropriate security levels and redundancy as per the ODC requirements. Implementation of Network Infrastructure for new Enterprise Projects with appropriate security levels and redundancy. Implement ODC setups with connectivity varying from MPLS Connectivity, Client to site VPN, Site to Site VPN (Router based). Handle implementations in project movements within Wipro locations, Point to point link establishment, Network infra for new Wipro locations including LAN/WAN/Internet Architecture etc. Coordination with ISP, clients and onsite technical teams for P2P, MPLS, VPN and other links for new implementations and troubleshooting connectivity issues. Validating the technical feasibility of the network design plans for customer/Enterprise networks submitted by the design team and provide appropriate suggestions as required. Knowledge & exposure on (not limited to) NMS Tools, Routing Protocols such as OSPF, BGP, etc., MPLS Configuration (VRF Config), Switching Protocols, STP, QoS, etc. Execute the implementation per the standard ISO (20000 & 27001) and Wipro IRMC guidelines following incident, change and capacity management procedures followed in Wipro. CCNP Equivalent Certifications with around 5 years experience. Should be able to Multitask & involve in multiple projects at a time. Take lead and participate in S0 calls and Outages till resolution Mandatory Skills: Juniper Routing and Switching. >

Responsibilities Administration and Management of Wipro LAN & WAN (Network Domain) across globe as a part of Global Network Project Implementation Team based on the Projects assigned. Implementation and configuration of Network devices which consists of Routers, Switches, NMS Tools & Wifi Devices from different manufacturers (Mainly Cisco & some cases Avaya / Brocade, etc.). Configure / Implement Network Devices as per the hardening Guidelines & as per particular Project requirement. Troubleshoot Network & Security related problems in a particular Project based on the Project scope defined. Implementation of Network Infrastructure for new Offshore Development Centers (ODC) with appropriate security levels and redundancy as per the ODC requirements. Implementation of Network Infrastructure for new Enterprise Projects with appropriate security levels and redundancy. Implement ODC setups with connectivity varying from MPLS Connectivity, Client to site VPN, Site to Site VPN (Router based). Handle implementations in project movements within Wipro locations, Point to point link establishment, Network infra for new Wipro locations including LAN/WAN/Internet Architecture etc. Coordination with ISP, clients and onsite technical teams for P2P, MPLS, VPN and other links for new implementations and troubleshooting connectivity issues. Validating the technical feasibility of the network design plans for customer/Enterprise networks submitted by the design team and provide appropriate suggestions as required. Knowledge & exposure on (not limited to) NMS Tools, Routing Protocols such as OSPF, BGP, etc., MPLS Configuration (VRF Config), Switching Protocols, STP, QoS, etc. Execute the implementation per the standard ISO (20000 & 27001) and Wipro IRMC guidelines following incident, change and capacity management procedures followed in Wipro. CCNP Equivalent Certifications with around 5 years experience. Should be able to Multitask & involve in multiple projects at a time. Take lead and participate in S0 calls and Outages till resolution Mandatory Skills: Technical Support. Experience: 3-5 Years. >

About Eurofins The primary focus at EITSI is to develop the next generation LIMS (Lab Information Management system), Customer portals, e-commerce solutions, ERP/CRM system, Mobile Apps & other B2B platforms for various Eurofins Laboratories and businesses. POSITION TITLEITISC FET Europe IT Monitoring / L1 Ops Engineer REPORTING TO ITISC FET Europe IT Monitoring Manager WORKING LOCATION B5, India OBJECTIVE The main objective of this position is to deliver high quality infrastructure support under 24X7 monitoring of all the infrastructure components. Also, act L1 Ops engineer to solve the basic infrastructure issues. Moreover, will act as back up Major incident engineer. REQUIRED EXPERIENCE AND S Experience Basic experience required as Windows administrator monitoring, Azure monitoring, FortiGate devices and managing business critical applications. Background as IT System administrator (Windows operating systems, Linux, VMware, FortiGate devices, firewalls, switches, routers) beneficial. Basic understanding and experience in IIS, ASP.NET, along with any other type of application monitoring and troubleshooting knowledge. Effectively collaborate with Server, Network, Database, Application support teams during Incident troubleshooting and Incident bridges. Basic understanding of Cloud Infrastructure services & its concepts Must have the technical aptitude to learn, apply and solve technological solutions and/or challenges; Prior experience in monitoring and managing events coming from the SQL and other Database servers. Strong organizational skills; Ability to listen, gather and understand information about people and situations, quickly; Ability to handle and resolve basic server related issues Excellent attention to detail and quality; At ease with distant & international communications through a wide array of technologies (ticketing tool, documents and forums, phone, chat, e-mail). Certification ITIL Foundation V4 highly appreciated, but not mandatory. English (fluent) required; Expertise in Microsoft OfficeOutlook, Word, Excel, PowerPoint. Technology skills Mandatory Basic Networking skills "“ routers, firewalls, switches, LAN, WAN monitoring. Intermediate Server monitoring and troubleshooting. Windows, Linux platforms. Intermediate understanding on Application monitoring and troubleshooting. Optional Certifications or trainings in Windows Server platform (MCP), Azure Cloud Administration Experience using monitoring tools like Site24x7, HP OpenView, Business availability center, FortiManager, FortiAnalyzer or similar. Basic knowledge of Windows server 2012/2016/2019 administration, Azure Infrastructure and troubleshooting. Optional Basic understanding in Data Base monitoring and administration. MS SQL Server up to 2019. Basic understanding on Virtualization technologies. Knowledge on Scripting & Automation Knowledge on Cloud Technologies Personal Skills: Team Player Smart worker Quick learner Willingness to work in 24x7 shifts. PREFERED CANDIDATES The successful candidate will have a self-motivated, get-it-done attitude; the ability to think critically; enjoy working with teams spread globally and across cultures; a desire to learn in new areas; and the discipline to pay attention to deadlines, details and quality. Good communication and interpersonal skills to interact with team in Europe BE Computer Science/MCA or any other Bachelor"™s degree with the right experience Will be an added advantage if worked on Laboratory related applications Qualifications Qualification Bachelor's degree or comparable education Experience "“ 1 to 3 years into IT infra support