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10.0 - 15.0 years
2 - 4 Lacs
Cochin
On-site
At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. AV & Interactive Technologies Operations Lead The opportunity We are seeking an experienced and dynamic individual to join our team in a pivotal leadership role within Global Operations. This position demands a proactive approach to operational excellence and a strong commitment to driving change in a fast-paced, technology-driven environment. The Global Ops Lead will be responsible for managing and leading a group of operations staff responsible for Audio Visual and Interactive technologies located both in meeting rooms and the wider office environment. The Operations Lead is responsible for overseeing and optimising day-to-day operational activities to ensure efficiency, quality, and alignment with strategic goals. This role involves managing cross-functional teams, engaging with customers, implementing improvements, and ensuring compliance with internal policies and external regulations. You will work closely and act as a key liaison with Product and Engineering leads in delivering high quality and efficient operations and service delivery to a wide range of office Technology products at an optimized cost, while ensuring continuity of service with a key focus on monitoring, management, automation and service improvement. Your key responsibilities Operations Team Management: Lead and coordinate daily operations globally to ensure service delivery and operational excellence. Support the transition of team members into the new organisation and ensure cross skilling and training are delivered to meet operational needs Ensure compliance with KPIs and SLAs Develop, implement, and monitor standard operating procedures (SOPs) to improve efficiency and consistency. Drive continuous improvement initiatives and change management projects. Analyse operational data to identify trends, risks, and opportunities for improvement. Manage operational budgets, resource allocation, and performance metrics. Collaborate with senior leadership to align operations with strategic objectives. Ensure compliance with legal, regulatory, and internal policy requirements. Support talent development through coaching, training, and performance management. Ensure ITIL defined processes such as incident, problem and change management that are established within the organization are adhered to by the team. Participate in project activities as requested - relating to migrations, build outs and other infra related areas. Complete year end reviews and timely Feedback throughout the year. Teaming : Work hand-in-hand with Engineering and Product teams to ensure a common understanding of objectives, roles and responsibilities. Maintain connections with peer operational leads across I&O. Vendor Management : Manage relationships with technology vendors, ensuring successful escalations and timely alignment with project objectives and testing. Demand vs Capacity Management: Analyse operational and project demands, and team capacity to ensure mapping and optimal resource allocation and timely delivery of tasks/solutions. Efficiency and Automation : Identify opportunities for process improvements and automation enhance productivity and reduce manual effort. Innovation: Foster a culture of innovation within the team, focussed on the exploration of new technologies and methodologies which improve practices. Upskilling and Cross-Skilling: Develop and implement a training program to upskill team members and promote cross-skilling, ensuring the team remains adaptable to changing technology landscapes. Escalation Support : Provide escalation support to the team, internal or with vendors as needed to ensure timely and effective investigations and resolutions. Skills and attributes for success Ability to lead a team of L3 operations and technical staff. Curiosity and a desire to make things better. Excellent technical understanding and experience Excellent stakeholder management. A sense of what is important and the ability to prioritize. Analytical ability in supported core technologies for large user bases. Sound judgment and tact. Strong communication (oral, listening and writing), interpersonal, organizational, and project management skills. Strong teaming, organization, and time management skills. Cross cultural awareness. Ability to manage strategic vendors like Microsoft, Polycom, Utelogy, HP etc. To qualify for the role, you must have Prior experience of running IT operations in a Microsoft environment A deep knowledge of the ITIL methodology and the ITSM paradigm. Prior experience of Service Now and it’s tools and processes Demonstrable knowledge of key meeting room products such as MTR’s, Surface Hub’s VC, and their monitoring and management platforms. Demonstrable platform support experience on Windows platforms and Azure cloud is an added advantage. Demonstrable intermediate to advanced knowledge of operating systems and dependent platforms such as Microsoft Windows. Basic understanding of networking/LAN/WAN/DMZ & VPN concepts including but not limited to Quality of Service, Call Admission Control and routing. General understanding of various IT security concepts as they relate to production environments. Ideally, you’ll also have Experience in managing and supporting large meeting room environments. Implementation of new products and/or service offerings – especially MTR’s, Surface Hub etc. A working knowledge of any of the following: Power BI, Utelogy, PMP or vendor monitoring tools such as XIO. A working knowledge of Audio-Visual technology and the AV industry. An understanding of the use and applications of sensors in the office environment (Internet of things). What we look for 10-15 years of experience in the relevant sector. A high degree of dynamism and proactivity. Flexibility in availability to align to meet business demands. Experience with working in a large global implementation and/or Migration project for AV technologies. Excellent communication skills, both oral and written Ability to work with all levels in the organization Ability to communicate effectively with team and end users Ability to work well within a multi-disciplinary, multi-cultural team structure, but also independently. Strong interpersonal and verbal and written communication skills. Ability to meet agreed deadlines, with demonstrable productivity. EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
Posted 4 weeks ago
20.0 years
0 Lacs
Delhi
Remote
Company Description Founded in 2001, family owned and operated AireSpring is a leading Provider of Cloud Communications, Managed Connectivity and Managed Security which has earned its stellar reputation by taking service and support to the next level, delivering an award-winning customer experience that far exceeds the industry standards. AireSpring has delivered 20 years of outstanding service to its rapidly rising base of national and global customers, while growing organically and remaining debt free. As the trusted provider to over 22,000 enterprise locations worldwide, our mission is to help our clients connect and communicate easily. We aim to delight our customers and partners by providing personalized, outstanding service. The company has built a solid reputation of integrity, reliability and dependability with its channel partners, end-user customers and technology partners. We have received more than 100 coveted industry awards including "Product of the Year- SD-WAN and UCaaS", "Excellence in Customer Service", "Unified Communications Excellence", "Best in Show," "Best Telecom Deal" and "Top Channel Program". Job Description Role: Financial Reporting Manager Job Location: Full remote Timing: Evening shift which starts 6/7 pm IST to 2/3 am Role type : Independent Contract with no end date (perpetual until either party gives notice to end the contract) Key Responsibilities: Financial Reporting and Analysis Manage the preparation and delivery of accurate monthly, quarterly, and annual financial statements. Provide in-depth analysis and insights into financial results, including variance analysis and key performance metrics. Key Performance Info (KPIs). Data Integrity, Management and SQL Analysis (Financial, Operational) Use SQL to extract, analyze, and interpret financial data Develop and maintain SQL queries to streamline reporting processes and enhance data accuracy. Work with IT and other departments to improve data accessibility and support data integrity. Projects including license management, feature pricing matrix, cost accounting mapping. e continue flow of revenue and cost matching. This includes understanding of billing and collection system (SQL, Riverrock), taxation (Vertex, Suretax, TaxJar), vendor data extraction and analysis (converting data into SQL, Pivot). Advanced Excel Analytics Leverage advanced Excel skills, including complex formulas, pivot tables, to perform detailed financial analysis. Build, maintain, and optimize financial models to support forecasting and budgeting. Automate repetitive reporting tasks using Excel Power Query, and other tools. Business Partnering and Cross-functional Collaboration Provide support/work parallel with revenue assurance function to support data validations of billing close / review credits to customers. Serve as a liaison between finance and other departments to support strategic initiatives and decision-making processes. Process Improvement and Controls Continuously improve financial reporting processes by implementing best practices and identifying automation opportunities. Maintain and strengthen internal controls over financial reporting. Lead or assist in special projects as needed to support the finance department and business objectives. Special Projects from management Review, audit or provide solutions on task assigned related to any issue or reporting Be creative enough to produce original reports and have the ability to develop reports / analysis from scratch. Qualifications Must Have: Respectful approach to get information for other departments. 5+ years of experience in financial reporting, a CPA or CA preferable. 3+ years of experience in SQL data extraction. While expert level is not needed, the understanding of a data dictionary (JOIN clauses) is recommended. Experience in the a) subscription MRC technology, b) telecommunications; Experience in USA/Canada regulatory and taxation. Experience with Microsoft Office, including Word, Excel, Access, and PowerPoint Knowledge of research methods and concepts Ability to work independently to regular cycles. Importantly, that must translate numbers into written reports or oral communications. Education: CA, CPA or MBA (with strong accounting and reporting experience) Experience level: 5-8 years Schedule: Monday to Friday Evening/Night Shift (Indian Time Zone) , Day shift (pacific time zone) Location: Remote Additional Information Apply only if you ok with these mandatory requirements: 1) Evening/night shift 2) The employment will be in a nature of contract role (Independent Contractor) without any end date in contract since you will work independently without being in US payroll.
Posted 4 weeks ago
5.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Job Summary: We are seeking a skilled and proactive L2 Network Engineer to support and maintain our enterprise network infrastructure. The ideal candidate will have hands-on experience in managing switches (Meraki and Cisco ), firewalls, and wireless technologies, and will be responsible for resolving escalated network issues, performing routine maintenance, and supporting network upgrades. Key Responsibilities: Monitor and troubleshoot network performance issues (LAN/WAN/Wi-Fi). Handle escalations from L1 support and resolve complex network incidents. Configure and maintain network devices (Cisco, Fortinet, etc.). Perform network changes, upgrades, and patching as per change management policies. Maintain network documentation including topology diagrams and IP address management. Collaborate with vendors and ISPs for issue resolution and service improvements. Implement and maintain network security best practices (ACLs, VPNs, firewalls). Participate in on-call rotation and provide after-hours support as needed. Required Skills & Qualifications: 3–5 years of experience in network support or administration. ITIL certification is an added advantage. Strong knowledge of TCP/IP, DNS, DHCP, VLANs, and routing protocols (OSPF, BGP). Experience with enterprise-grade switches, routers, and firewalls. Familiarity with network monitoring tools (SolarWinds, PRTG, Wireshark, etc.). Certifications such as CCNA, CCNP, or equivalent are preferred. Strong analytical and problem-solving skills. Excellent communication and documentation abilities. Preferred Qualifications: Knowledge of SD-WAN (Fortinet / Meraki). Exposure to ITIL practices and ticketing systems (ServiceNow).
Posted 4 weeks ago
3.0 years
4 - 5 Lacs
Chennai
Remote
Overview: At PowerSchool, we are a dedicated team of innovators guided by our shared purpose of powering personalized education for students around the world. From the central office to the classroom to the home, PowerSchool supports the entire educational ecosystem as the global leader of cloud-based software for K-12 education. Our employees make it all possible, and a career with us means you’re joining a successful team committed to engaging, empowering, and improving the K-12 education experience everywhere. Team Overview Our Information Technology (IT) team leads all aspects of IT systems and processes across the enterprise, including data services, security, compliance, applications, automation, and end-user services. Through innovative and streamlined technology solutions, this dynamic team enables company growth, protects data, and serves as a critical partner to all departments of PowerSchool. Responsibilities: We are seeking a skilled and detail-oriented Network Administrator to join our team. The ideal candidate will have hands-on experience managing network infrastructure, including Cisco Catalyst switching, FortiGate firewalls, Meraki switching, and wireless solutions. This role involves the design, implementation, and ongoing support of secure and reliable network systems, ensuring optimal performance across the organization. Key responsibilities include managing switching and routing systems, administering Wi-Fi access points, and overseeing core network services such as DNS and DHCP. The candidate should also demonstrate strong analytical and troubleshooting abilities, effective communication and collaboration skills, and a proactive, service-oriented mindset. The ability to prioritize tasks, adapt to evolving needs, and work both independently and within a team is essential. Key Responsibilities: Administer and manage FortiGate Firewalls, Cisco Catalyst switching, and Meraki wired and wireless networks. Implement and administer network security measures, including user VPN, Zero Trust Network Access (ZTNA), intrusion prevention, and site-to-site IPsec tunnels. Manage LAN/WAN configurations, network segmentation, and performance optimization. Troubleshoot and resolve network issues related to connectivity and performance. Manage and maintain Wi-Fi access points to ensure network availability and security. Monitor network usage and performance, and provide troubleshooting for connectivity issues. Create and maintain detailed network diagrams and documentation. Provide basic server administration support, including management of operating systems, virtual environments, and storage solutions. Troubleshoot server issues related to network access, connectivity, and integration with firewalls and security platforms. Provide remote network support to the global employee base as needed. Manage and administer DHCP and DNS services. Qualifications: Qualifications Minimum of 3 years of professional experience in network administration and support; 4+ years preferred. Relevant certifications such as CCNA, CCNP, or Fortigate certifications. Diploma or bachelor’s degree in Computer Science, Information Technology, or a related discipline. Proven expertise in managing and securing enterprise networks, with hands-on experience using Fortigate Firewalls. Strong knowledge of Cisco LAN switching and routing (Layer 2 and Layer 3), including practical experience with Cisco Catalyst switches and routers. Familiarity with Meraki wireless access points and switches. Solid understanding of core network protocols and technologies, including BGP, OSPF, STP, TCP/IP, DNS, and DHCP. Skilled in analyzing existing network infrastructures and recommending scalable, secure, and maintainable solutions. Experienced in administering and troubleshooting site-to-site IPsec VPNs, user VPNs, and Zero Trust Network Access (ZTNA) solutions. Knowledgeable in cloud networking and integration with major cloud platforms such as Azure and AWS. Experience with server administration is a strong advantage. EEO Commitment: EEO Commitment PowerSchool is committed to a diverse and inclusive workplace. PowerSchool is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Our inclusive culture empowers PowerSchoolers to deliver the best results for our customers. We not only celebrate the diversity of our workforce, we celebrate the diverse ways we work. If you have a disability and need an accommodation regarding our recruiting process, please let us know by emailing accommodations@powerschool.com.
Posted 4 weeks ago
0.0 - 2.0 years
0 Lacs
Bengaluru, Karnataka
On-site
A leading manufacturers in Bangalore, Karnataka is hiring- Position-System Administrator Experience-2-3yrs Qualification-Batchelors in Computer science /Information Technology or related field) Package offered-upto 6L PA Immediate to 15days Notice period Roles and Responsibilities: Manage and support all aspects of the LAN/WAN environment and its security. Support and oversee the global backup and recovery systems. Maintain all company owned assets, physical and virtual. Upkeep multiple production and development environments. Provide support to end users leveraging a ticket system. Ensure system reliability and uptime through business continuity planning and testing. Provide recommendations for system upgrades and improvements. Manage software installation, updates, patches, and fixes through automation. Coordinate with 3rd party support to allow troubleshooting. Perform other duties as assigned. Other required qualifications/experience/skills for the job: Strong knowledge with the Microsoft stack (Windows, Server, SQL, Dynamics, Hyper-V). Experience with managing an Azure tenant with Entra. Experience with Dell Enterprise Hardware. Exposure to automation and scripting with tools like PowerShell. Ability to multi-task and function collaboratively as a member of our IT Team. Excellent customer service skills. Strong technical documentation skills. Strong communication and interpersonal skills. Interested may apply or reach me @ 9663596871 Job Types: Full-time, Permanent Pay: Up to ₹600,000.00 per year Benefits: Leave encashment Paid sick time Provident Fund Experience: Microstack: 2 years (Preferred) Work Location: In person Speak with the employer +91 9663596871
Posted 4 weeks ago
0 years
0 Lacs
Bengaluru East, Karnataka, India
On-site
Experience in following technologies - Cisco Routing and Switching including VXLAN, CISCO SD Access, Aruba SD LAN, CISCO ISE, Aruba Clear Pass Experience in Network Automation is a plus A day in the life of an Infoscion As part of the Infosys delivery team, your primary role would be to ensure effective Design, Development, Validation and Support activities, to assure that our clients are satisfied with the high levels of service in the technology domain. You will gather the requirements and specifications to understand the client requirements in a detailed manner and translate the same into system requirements. You will play a key role in the overall estimation of work requirements to provide the right information on project estimations to Technology Leads and Project Managers. Enterprise in Data Network Design, Preparing of HLD/LLD, Implementation, Team leading, Service Level management, demand, incident, change management. Provide network WAN/LAN design, implementation, consulting, Cisco, HPE-Aruba, Juniper, Dell or equivalent Network assessment Identify the gaps and suggest the remedial solution. Leading the team of Network Design and Deployment Engineers You would be a key contributor to building efficient programs/ systems and if you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you!
Posted 4 weeks ago
0 years
4 - 5 Lacs
Noida
On-site
Calling all innovators – find your future at Fiserv. We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Lead, Network Operations What does a great “Network Operations” do in Fiserv? As a Network Professional, you will be a part of the Fiserv’s Network Operation Center (NOC) team responsible for Monitoring and troubleshooting hybrid Network Infrastructure for Fiserv external customers and Internal users. Working closely with internal technology teams, the Network Professional will lead the technical effort to identify, troubleshoot and fix infrastructure issues after gathering facts and forensics ,which meets the requirements of the business defined in SOP.A high degree of collaboration with other technical teams is required to provide right level of agility within a defined delivery process. The role is required to be performed from Fiserv India offices providing overlap with US working hours, hence working in follow the sun model. The role requires to work weekend also as we are in 365x12x7 support model . What you will do: Monitor a vast hybrid infrastructure using Fiserv defined tools. Collaborate with cross-functional Tech teams to isolate, troubleshoot and fix the Network related issues. You will work on different network, FW and LB platforms like Nexus, Arista, versa,F5,Palo etc. Deep dive into complex ongoing issues and provide inputs to fast track the resolution. Will jump on technical bridge calls and gather the information needed to investigate the high sev issues. Participate in inter-departmental planning meetings on suggested solutions for existing issues as well as systemic and process improvements. Work with different vendors- for circuit issues like AT&T, Lumen, Verizon, Park plaza, TATA, Airtel etc. Diagnose, troubleshoot, and escalate Network issues in a timely manner. Participate in automation initiatives to achieve operational maturity What you will need to have: A successful Network Professional Engineer will possess the following key skills/behaviors: Thorough understanding of LAN/WAN technology and protocols including but not limited to BGP, EIGRP, MPLS,HTTP, FTP, TCP, and Spanning Tree. Experience in troubleshooting SDWAN technologies Experience configuring and independent troubleshooting of Cisco Switches and Routers. Experience with troubleshooting WAN and LAN connectivity issues. Knowledge of BGP& EIGRP is necessary. Knowledge of load balancing concepts is required. Specific knowledge of F5/Citrix Load balancers. Working knowledge of Checkpoint /Juniper /Palo Alto Firewalls is a plus. Excellent oral, written, analytical skills. What would be great to have: Willingness and capability to quickly learn new technologies required for accomplishing Operational goals Extensive troubleshooting and analytical thinking skills Capable of exercising discretion and independent judgment Scripting skills: Python for automation, Use of Gen AI in Network Infrastructure Thank you for considering employment with Fiserv. Please: Apply using your legal name Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable). Our commitment to Diversity and Inclusion: Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. Note to agencies: Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions. Warning about fake job posts: Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.
Posted 4 weeks ago
0 years
2 - 3 Lacs
Noida
On-site
1.Upgrade, install and troubleshoot networks, networking hardware devices and software. 2.Good experience in setting up and managing LAN and WAN environment. 3.In-depth understanding and experience of Cisco switches and routers. 4.Knowledge of routing protocols like OSPF, HSRP, EIGRP and BGP. 5.Must have experience in VPN, DNS, DHCP, TCP/IP, SNMP and SMTP. 6.Excellent understanding of Layer 2 and Layer 3 switching, including MPLS, VLAN and Ethernet LAN Switching. 7.Experience in WAN/LAN networks, TCP/IP and OSI model, addressing. 8.Experience in network services such as DNS, DHCP, IIS, FTP and etc. 9.Experience in Windows 2003/2008 Server, Windows / Exchange Server and Server Migrations. 10.Experience in setting up Linux Server and network environment. 11.Administering storage files based on NAS/ SAN storage technology. 12.Experience with firewalls, routers and VPN. 13.Familiarity with Backup and restore processes. 14.Maintain inventory of equipments and parts as well as documentation of vendor activities. 15.and document system standards for computer and network devices. 16.Develop Handle highly confidential information/material. Job Type: Full-time Pay: ₹219,000.00 - ₹325,000.00 per year Work Location: In person
Posted 4 weeks ago
2.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Company Qualcomm India Private Limited Job Area Engineering Group, Engineering Group > Systems Engineering General Summary As a leading technology innovator, Qualcomm pushes the boundaries of what's possible to enable next-generation experiences and drives digital transformation to help create a smarter, connected future for all. As a Qualcomm Systems Engineer, you will research, design, develop, simulate, and/or validate systems-level software, hardware, architecture, algorithms, and solutions that enables the development of cutting-edge technology. Qualcomm Systems Engineers collaborate across functional teams to meet and exceed system-level requirements and standards. Minimum Qualifications Bachelor's degree in Engineering, Information Systems, Computer Science, or related field and 2+ years of Systems Engineering or related work experience. OR Master's degree in Engineering, Information Systems, Computer Science, or related field and 1+ year of Systems Engineering or related work experience. OR PhD in Engineering, Information Systems, Computer Science, or related field. Come and join the team that is pushing the envelope and doing foundational R&D for next generation wireless technology! You will be researching, designing, and implementing SW/FW to enable the advanced Wireless WAN features and end-to-end solutions with a focus on layer-1 (PHY layer) functions. This position will expose you to Qualcomm’s innovative SOC, DSP, Baseband, RF as well as the latest FPGAs and compute platforms in the industry. Minimum Required Skills Bachelor's degree in computer engineering, Computer Science, Electrical Engineering or related field. 3+ years of Software Engineering on Embedded Platform 3+ years of experience with programming languages such as C, C++, Python , etc. Experience implementing wireless protocols (e.g. 5G/LTE, Wi-Fi ) in Layer 1 (PHY and RF) Preferred Skills Wireless Communication and Digital Signal Processing Theory Knowledge of Operating systems and computer architecture Knowledge of Software architecture and processes Prior experience in DSP Processor Programming (e.g. Tensilica DSP) Prior experience in working with large code base, SW implementation/debugging in a embedded platform Ability to work in a fast-paced dynamic team environment Applicants : Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail disability-accomodations@qualcomm.com or call Qualcomm's toll-free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries). Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law. To all Staffing and Recruiting Agencies : Our Careers Site is only for individuals seeking a job at Qualcomm. Staffing and recruiting agencies and individuals being represented by an agency are not authorized to use this site or to submit profiles, applications or resumes, and any such submissions will be considered unsolicited. Qualcomm does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications. If you would like more information about this role, please contact Qualcomm Careers. 3064312
Posted 4 weeks ago
1.0 years
0 - 1 Lacs
India
On-site
Job Title: Hardware Engineer Job Location: Indore Job Type: Full-time Salary: 12k CTC to 15k CTC Per Month Experience: 6 months -1 year Responsibilities : Install, and maintain computer hardware systems. Troubleshoot, diagnose, and resolve hardware, software, and network-related issues efficiently. Configure, maintain, and monitor virus protection and security protocols. Work with TCP/IP, LAN/WAN, cabling, and wiring to ensure robust network performance. Conduct hardware and software upgrades as necessary. Perform routine maintenance and system monitoring to prevent downtime. Collaborate with IT and network teams to ensure seamless integration of hardware components. Maintain accurate documentation of hardware configurations and troubleshooting procedures. Research and implement the latest advancements in hardware and networking technologies. Requirements : · Certified Computer Hardware Engineer from a reputed institute. · Bachelor's degree in Computer Engineering, Electrical Engineering, Information Technology, or a related field. · Proven experience in hardware troubleshooting and network management . · Strong knowledge of TCP/IP, LAN/WAN, cabling, and wiring . · Experience in troubleshooting, diagnosing, and resolving system problems . · Proficiency in configuring and maintaining virus protection and security measures. · Should own personal Vehicle (Bike, Scotty) for Field Work. Other Benefits: Fuel Reimbursement Share your resume at ops@junosys.in or WhatsApp resume at 9584287999 Job Type: Full-time Pay: ₹8,000.00 - ₹15,000.00 per month Benefits: Cell phone reimbursement Paid time off Provident Fund Work Location: In person
Posted 4 weeks ago
0 years
1 - 2 Lacs
India
On-site
Job brief We are looking for a qualified computer technician to install, maintain, and repair computers and networks. You will be the one to ensure that adequate IT infrastructure is in place and is used to its maximum capabilities. As a computer technician, you must be well-versed in computer systems and network functions. The ideal candidate will be able to work diligently and accurately and will possess a great problem-solving ability in order to fix issues and ensure functionality. The goal is to install and maintain high-quality networks and computer systems. Responsibilities Set up hardware and install and configure software and drivers Maintain and repair technological equipment (e.g., routers) or peripheral devices Install well-functioning LAN/WAN and other networks and manage components (servers, IPs, etc.). Manage security options and software in computers and networks to maintain privacy and protection from attacks Perform regular upgrades to ensure systems remain updated Troubleshoot system failures or bugs and provide solutions to restore functionality Arrange maintenance sessions to discover and mend inefficiencies Keep records of repairs and fixes for future reference Offer timely technical support and teach users how to utilize computers correctly Requirements and skills Proven experience as computer technician or similar role Experience with LAN/WAN networks Thorough knowledge of computer systems and IT components Good knowledge of internet security and data privacy principles Excellent troubleshooting skills Very good communication abilities Exceptional organizing and time-management skills CCTV Installation Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹18,000.00 per month Shift: Day shift Work Days: Weekend availability Work Location: In person
Posted 4 weeks ago
0 years
0 Lacs
Delhi, India
On-site
Company Description KIC Food Products Private Limited is a food production company headquartered in the Asian Village Complex, Sri Portroad, New Delhi, Delhi, India. We specialize in manufacturing and distributing high-quality food products. Our commitment to excellence has made us a renowned name in the industry. Role Description This is an on-site full-time role for an Information Technology Manager, located in Delhi, India. The IT Manager will oversee the technology operations, ensure the maintenance of computer systems and networks, manage the IT team, and provide necessary support to other departments. Responsibilities include setting up workstations, scheduling upgrades, troubleshooting, ensuring security of data, and implementing strategic IT initiatives to enhance business performance and efficiency. Key Responsibilities: 1. Oversee and maintain the company’s IT infrastructure including networks, servers, hardware and software. 2. Manage CCTV, SQL, LAN/WAN, firewall, VPN, Wi-Fi and internet security. 3. Monitor and troubleshoot system performance issues and outages. 4. Data Security & Compliance. 5. Provide technical support to end-users for hardware, software, and network issues. 6. Coordinate with vendors for IT asset procurement and service management. 7. Install, configure and support business applications POS systems, ERP, HRMS, CRM, etc. Supervise and guide IT support staff or vendors. Qualifications Proficiency in managing IT infrastructure and systems Experience in network and system administration, and data management Strong troubleshooting and problem-solving skills Leadership and team management skills Excellent communication and interpersonal skills Project management experience is a plus Bachelor's degree in Information Technology, Computer Science, or related field Relevant certifications (e.g., CompTIA, Cisco, Microsoft) are advantageous
Posted 4 weeks ago
8.0 years
0 Lacs
Neemrana, Rajasthan, India
On-site
🚨 We’re Hiring! 🚨 Team Lead / Assistant Manager – IT Infrastructure Support 📍 Location: NIIT University, Neemrana 🕐 Experience: 6–8 Years | Full-Time Position Are you a hands-on IT professional ready to lead large campus-wide infrastructure operations? Join the Computer & Communications Centre (CCC) at NIIT University and be the backbone of our digital ecosystem! We’re looking for someone with expertise in Wintel & Linux servers, network & firewall management (Fortinet), storage & backup solutions, and end-user support —all while ensuring compliance, uptime, and innovation. 🔧 Key Areas You’ll Drive: M365 and Cloud expertise Windows/Linux Server Administration LAN/WAN/Firewall Operations NAS/SAN Storage & Data Backups L2/L3 Support Leadership IT Compliance & Documentation 🎯 Bonus if you bring: ✔️ Certifications: MCSE, RHCE, CCNA, Fortinet NSE ✔️ Experience in managing education/research IT environments Be the go-to tech leader on campus — supporting academics, research, and digital growth with purpose. 👉 Apply now or refer someone you know who fits this role! 📧 hr@niituniversity.in | 🌐 www.niituniversity.in #Hiring #ITJobs #InfrastructureSupport #NIITUniversity #Linux #WindowsServer #Fortinet #NetworkingJobs #TeamLead #AssistantManager #JobOpening #NeemranaJobs
Posted 4 weeks ago
5.0 years
0 Lacs
Hyderabad, Telangana, India
Remote
Job Summary: We are seeking a skilled and experienced Network Engineer to join our IT Infrastructure team at Anurag University. The ideal candidate will be responsible for designing, implementing, maintaining, and optimizing the university's campus-wide network systems, ensuring high availability, security, and performance to support academic, research, and administrative operations. Responsibilities 1. Network Design & Maintenance Design, implement, and manage high-performance LAN/WAN/WLAN systems across campus buildings, labs, hostels, and remote sites. Ensure seamless interconnectivity between departments, research centers, and university services. 2. Wireless Network Deployment & Optimization Plan and deploy robust Wi-Fi coverage in classrooms, libraries, seminar halls, labs, and auditoriums. Monitor, analyze, and optimize wireless network performance to support high-density usage by students and faculty. 3. Network Security & Compliance Configure and maintain firewalls, VPNs, access control policies, and intrusion prevention/detection systems. Ensure compliance with university IT policies, UGC regulations, and data protection laws. 4. Systems Management & Data Security Monitor and manage servers hosting critical enterprise applications such as ERP, CRM, HRMS, MIS, and other university-specific software systems. Ensure the stability, availability, data integrity, and security of these systems through proactive system checks, timely updates, and adherence to IT security standards. 5. User Support & Incident Management Provide Tier 2/3 support for escalated network-related incidents. Work closely with the helpdesk and IT support team to ensure timely resolution of issues. 6. Monitoring & Performance Tuning Continuously monitor network traffic and system performance using appropriate tools. Identify, diagnose, and resolve issues such as congestion, latency, and configuration bottlenecks. Plan and implement network capacity enhancements. 7. Disaster Recovery & Continuity Planning Support network redundancy, failover systems, and backup connectivity solutions. Participate in the development, testing, and documentation of disaster recovery and business continuity plans. 8. Documentation & Asset Tracking Maintain updated records of network architecture, IP allocations, system configurations, and network changes. Ensure proper inventory management of all networking hardware and software assets. 9. Collaboration & Technology Advancement Coordinate with academic departments, system administrators, and third-party vendors. Stay updated on emerging networking technologies, cloud solutions, and best practices in educational IT. Contribute to the digital transformation of the university through innovative networking solutions. Qualifications & Skills: Bachelor’s/Master’s degree in Computer Science, Information Technology, Electronics, or a related field. Proven experience (3–5+ years) in campus network design, implementation, and troubleshooting. Strong knowledge of Cisco/Aruba/MikroTik networking equipment and protocols (TCP/IP, DNS, DHCP, BGP, OSPF, VLANs, etc.). Proficiency in firewall and security systems (e.g., FortiGate, Sophos, Palo Alto). Experience with network monitoring tools (e.g., PRTG, Nagios, Wireshark). Hands-on experience in managing wireless networks in large-scale academic environments. Certifications such as CCNA/CCNP, Network+, or equivalent are preferred. Strong problem-solving, documentation, and communication skills. Preferred Attributes Experience in the education sector or with university-scale IT infrastructure. Familiarity with hybrid learning models and smart classroom integration. Ability to work independently and collaboratively in a dynamic environment.
Posted 4 weeks ago
7.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Job Description We are looking for a Level 3 Network Engineer with 7 years of expertise in Network Management Services. The ideal candidate will be responsible for overseeing, advancing the network architecture between the Service Provider and the Client. Responsibilities Requires expertise in 24x7 monitoring, problem resolution, and optimization of LAN, WAN, and Unified Communications. Act as a single point of contact for the management and administration of the Network Center of Excellence, while collaborating with clients and 3rd parties to meet and exceed performance standards. Lead 24x7 monitoring of Network LAN, WAN, and Unified Communications for availability, utilization, performance, and capacity. Collaborate closely with the Client and 3rd Parties in the Client vendor ecosystem to promptly resolve incidents and service requests. Drive root cause analysis and implement comprehensive Problem Management solutions. Manage and maintain in-scope equipment for specified Client Service Locations and data centers. Act as the primary point of contact for the management and administration of the Network Center of Excellence. Proactively provide the Client with advanced optimization and tuning recommendations. Coordinate with the Client and its 3rd parties, for example, Hardware/Software suppliers, carriers, service providers, to exceed Performance Standards. Document known errors and maintain a comprehensive Known Error Database. Support advanced Network protocols, including the provision of Virtual Local Area Networks and Access Control Lists for security and performance. Oversee WAN connectivity contracts for all sites. Provide expert hands-on support/access to the Service Provider or 3rd-party resources within Client-provided facilities. Support, manage, and operate advanced protocols following the Client Policies. Monitor, analyze, and optimize network bandwidth, traffic patterns, and device capacities to ensure efficient performance and accommodate future growth. SolarWinds and other Network monitoring tools. Requirements Experience : 7+ Years. Skills : Aryaka SDWAN / ISP Circuit Mgm, Routers, Switches, Firewalls( Palo Alto Networks PA Series and Panorama), Load Balancers (F5 BIG-IP), SolarWinds, Aruba. Expertise in Aryaka SDWAN / ISP Circuit Management. Understanding of Routers, Switches, Palo Alto Networks PA Series and Panorama, F5 BIG-IP, Aruba Instant, and SolarWinds. Familiarity with FortiNAC Network Access, VPN Solutions, and Bandwidth Management. Proficient in leading and troubleshooting complex network architectures. Advanced knowledge of network protocols and security measures. Experience with advanced network monitoring tools. Relevant certifications in network technologies, for example Cisco, Palo Alto, F5 and Aruba, are preferred. Ability to work in a 24x7 on-call rotation. Experience in working with 3rd party vendors. Familiarity with ITIL processes. (ref:hirist.tech)
Posted 4 weeks ago
2.0 - 6.0 years
0 Lacs
indore, madhya pradesh
On-site
Job Description: As a Network Administrator at our hotel, you will be responsible for configuring, maintaining, and securing the network infrastructure to ensure seamless connectivity and optimal performance. Your role will involve installing, configuring, and managing switches, routers, firewalls, and access points. You will monitor network traffic, troubleshoot connectivity issues, and ensure reliable internet and Wi-Fi services for both guests and staff. Additionally, you will be required to maintain network documentation and diagrams, implement network security protocols, and manage user access controls. Collaborating with service providers for internet and leased line services, and regularly testing and securing network backups will also be part of your responsibilities. To excel in this role, you should possess a Bachelor's degree in IT/Networking or a related field, with certifications such as CCNA and CompTIA Network+ being preferred. A minimum of 2-4 years of experience in network administration is required, along with a strong understanding of LAN/WAN, VPNs, firewalls, and network security protocols. This is a full-time position with benefits that include provided food. The work schedule is during day shifts from Monday to Friday, and fluency in English is preferred. The work location will be in person. Join our team as a Network Administrator and play a vital role in maintaining the connectivity and security of our hotel's network infrastructure.,
Posted 4 weeks ago
3.0 years
0 Lacs
India
On-site
Company Description Xalient is a global boutique specialising in the convergence of identity-driven security and secure networking. We help the world’s leading enterprises stay secure, connected, and ready for the future - bringing together deep technical expertise, business insight, and AI-powered innovation to solve the complex challenges of modern digital businesses. Independent by design and driven by a passion for exceptional service, Xalient combines global reach with the agility and customer intimacy of a boutique provider. Our advisory, professional, and managed services teams operate across the UK, US, EMEA and Asia - delivering fast, tangible outcomes and long-term impact. Xalient is trusted by forward-thinking enterprises to reduce risk, optimise performance, and navigate today’s digital complexity with confidence. Position The Network Support Engineer – Level 2 reports to the Network Support Team Lead and the Network & Network Security Support Manager – Level 2. This role is part of a 24x7 support team providing services to Xalient’s managed services customers. Engineers are assigned to squads consisting of Level 1–3 engineers, a Squad Lead, and an Incident Manager, working in 9-hour rotating shifts. The primary focus of this role is real-time incident resolution. As an escalation point for Level 1 engineers, the Level 2 engineer collaborates with the Squad Lead to triage, diagnose, and resolve issues across LAN, (SD-)WAN, Wi-Fi, and network security technologies. This includes managing moderately complex incidents with thorough troubleshooting, ensuring compliance with SLAs and operational standards. Level 2 engineer will be required to escalate unresolved or high-severity cases to Level 3 with clear technical documentation to maintain service continuity. While lower-priority or scheduled tasks may be handled when possible, incident response remains the top priority for this role to minimise customer impact and meet SLA commitments. Working in multi-vendor environments, the engineer will also contribute to trend analysis and continuous improvement through technical knowledge sharing and high-quality shift handovers. Adherence to Xalient’s technical and procedural standards, and effective collaboration across shifts, is essential to consistent service delivery. The role requires participation in a rotating 24x7x365 schedule, including weekends, holidays, and religious or cultural observances. Participation in an on-call rota may also be required to support critical incidents outside of standard hours. What you’ll be doing Resolve Level 2 network incidents across LAN, (SD-)WAN, Wi-Fi, and security technologies, using solutions from vendors such as Aruba, Silver Peak, Fortinet, Cisco, and Palo Alto Act as an escalation point for Level 1 engineers, validating troubleshooting steps and supporting their development. Prioritise incident response over non-urgent tasks to adhere to defined SLAs, maintain high service availability and ensure detailed shift handovers. Collaborate during major incidents with Squad Leads, Level 3 engineers, and Incident Managers to support rapid resolution. Perform proactive maintenance tasks like backups, firmware reviews, and health checks to reduce reactive support. Maintain accurate documentation, including network diagrams, configs, and change records to support audits and operations. Engage with vendors and ISPs to coordinate support tickets, RMAs, and troubleshoot connectivity or circuit issues. Requirements What you'll need Minimum 3 years of hands-on experience in a network support or engineering role within a managed services provider or ISP, ideally in a 24x7 or shift-based environment. Strong understanding of enterprise networking, including routing, switching, firewalls, SD-WAN, Wi-Fi, and public cloud connectivity. Proven Professional-level hands-on experience with multi-vendor environments, including technologies from Cisco, Fortinet, Meraki, Palo Alto, Aruba, Silver Peak/Aruba EdgeConnect, and Zscaler. Skilled in network troubleshooting, using tools like iPerf, packet capture, traceroute, and monitoring platforms (e.g., LogicMonitor, SolarWinds). Familiarity with ITSM tools such as ServiceNow for incident and change management. Knowledge of ITIL processes, particularly incident, problem, and change management in SLA-driven support environments. Strong communication and collaboration skills, with the ability to support Level 1 engineers, contribute to complex incident resolution, and maintain clear documentation and shift handovers. Education: Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field, or equivalent hands-on industry experience. Professional-level industry certifications, including at least one of the following: Cisco Certified Network Associate (CCNA) Cisco Certified Network Professional (CCNP) Fortinet Fortinet Certified Professional (FCP) Aruba Certified Professional (ACP) – e.g., Switching, Mobility Palo Alto Networks PCNSA Preferred Qualifications: Completion of vendor training or certifications in SD-WAN technologies (e.g., Silver Peak, Fortinet, Cisco SD-WAN) ITIL Foundation certification or a demonstrable understanding of incident, change, and problem management processes in an ITIL-aligned environment. Why Join Us? Work with cutting-edge cloud security technologies. Collaborative and dynamic work environment. Opportunities for professional growth and certifications. Competitive salary and benefits package. Other information Equal Opportunities Statement We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, gender reassignment, marriage and civil partnerships, pregnancy or maternity or age. Our Commitment to Diversity
Posted 4 weeks ago
20.0 years
0 Lacs
Delhi, India
Remote
Company Description Founded in 2001, family owned and operated AireSpring is a leading Provider of Cloud Communications, Managed Connectivity and Managed Security which has earned its stellar reputation by taking service and support to the next level, delivering an award-winning customer experience that far exceeds the industry standards. AireSpring has delivered 20 years of outstanding service to its rapidly rising base of national and global customers, while growing organically and remaining debt free. As the trusted provider to over 22,000 enterprise locations worldwide, our mission is to help our clients connect and communicate easily. We aim to delight our customers and partners by providing personalized, outstanding service. The company has built a solid reputation of integrity, reliability and dependability with its channel partners, end-user customers and technology partners. We have received more than 100 coveted industry awards including "Product of the Year- SD-WAN and UCaaS", "Excellence in Customer Service", "Unified Communications Excellence", "Best in Show," "Best Telecom Deal" and "Top Channel Program". Job Description Role: Financial Reporting Manager Job Location: Full remote Timing: Evening shift which starts 6/7 pm IST to 2/3 am Role type: Independent Contract with no end date (perpetual until either party gives notice to end the contract) Key Responsibilities: Financial Reporting and Analysis Manage the preparation and delivery of accurate monthly, quarterly, and annual financial statements. Provide in-depth analysis and insights into financial results, including variance analysis and key performance metrics. Key Performance Info (KPIs). Data Integrity, Management and SQL Analysis (Financial, Operational) Use SQL to extract, analyze, and interpret financial data Develop and maintain SQL queries to streamline reporting processes and enhance data accuracy. Work with IT and other departments to improve data accessibility and support data integrity. Projects including license management, feature pricing matrix, cost accounting mapping. e continue flow of revenue and cost matching. This includes understanding of billing and collection system (SQL, Riverrock), taxation (Vertex, Suretax, TaxJar), vendor data extraction and analysis (converting data into SQL, Pivot). Advanced Excel Analytics Leverage advanced Excel skills, including complex formulas, pivot tables, to perform detailed financial analysis. Build, maintain, and optimize financial models to support forecasting and budgeting. Automate repetitive reporting tasks using Excel Power Query, and other tools. Business Partnering and Cross-functional Collaboration Provide support/work parallel with revenue assurance function to support data validations of billing close / review credits to customers. Serve as a liaison between finance and other departments to support strategic initiatives and decision-making processes. Process Improvement and Controls Continuously improve financial reporting processes by implementing best practices and identifying automation opportunities. Maintain and strengthen internal controls over financial reporting. Lead or assist in special projects as needed to support the finance department and business objectives. Special Projects from management Review, audit or provide solutions on task assigned related to any issue or reporting Be creative enough to produce original reports and have the ability to develop reports / analysis from scratch. Qualifications Must Have: Respectful approach to get information for other departments. 5+ years of experience in financial reporting, a CPA or CA preferable. 3+ years of experience in SQL data extraction. While expert level is not needed, the understanding of a data dictionary (JOIN clauses) is recommended. Experience in the a) subscription MRC technology, b) telecommunications; Experience in USA/Canada regulatory and taxation. Experience with Microsoft Office, including Word, Excel, Access, and PowerPoint Knowledge of research methods and concepts Ability to work independently to regular cycles. Importantly, that must translate numbers into written reports or oral communications. Education: CA, CPA or MBA (with strong accounting and reporting experience) Experience level: 5-8 years Schedule: Monday to Friday Evening/Night Shift (Indian Time Zone), Day shift (pacific time zone) Location: Remote Additional Information Apply only if you ok with these mandatory requirements: 1) Evening/night shift 2) The employment will be in a nature of contract role (Independent Contractor) without any end date in contract since you will work independently without being in US payroll.
Posted 4 weeks ago
0 years
0 Lacs
Pune, Maharashtra, India
Remote
Network Management Set up, configure, monitor, and troubleshoot LAN/WAN networks at head office and solar sites. Manage routers, switches, firewalls, VPNs, and network security protocols. Coordinate with internet service providers and ensure uptime at remote sites. Maintain real-time data connectivity between solar sites and central monitoring systems (SCADA or EMS platforms). IT Asset Management Maintain accurate inventory of all IT hardware and software assets (laptops, desktops, servers, printers, CCTV, etc.). Setup of laptops and desktops with softwares and end-point security. Maintain Data backup and Active directory setup in the organisation. Oversee procurement, deployment, maintenance, and disposal of IT assets. Ensure assets at remote sites are tagged, tracked, and functioning as per standards. Site IT Support Provide on-site and remote IT support to site teams for system, connectivity, or hardware issues. Coordinate setup of IT infrastructure during commissioning of new solar plants. Implement and monitor cybersecurity protocols at remote installations. Documentation & Compliance Maintain documentation for network architecture, configurations, and IT policies. Ensure compliance with internal IT policies and external audit requirements. Coordination & Travel Liaise with vendors, OEMs, and service providers for IT support and AMC services. Travel to solar sites (primarily Maharashtra locations) across India for audits, installations, or troubleshooting (approx. 20–30% of the time).
Posted 4 weeks ago
3.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
ECI is the leading global provider of managed services, cybersecurity, and business transformation for mid-market financial services organizations across the globe. From its unmatched range of services, ECI provides stability, security and improved business performance, freeing clients from technology concerns and enabling them to focus on running their businesses. More than 1,000 customers worldwide with over $3 trillion of assets under management put their trust in ECI. At ECI, we believe success is driven by passion and purpose. Our passion for technology is only surpassed by our commitment to empowering our employees around the world . The Opportunity: ECI has an exciting opportunity for a Network Operation Center Engineer - Monitoring , who will be responsible for providing 24x7 monitoring, operations, and support services for our global customers. In this role, you will troubleshoot network and system devices, support LAN/WAN infrastructure, and respond to Level 1 and 2 service tickets. You will collaborate closely with your team and escalate issues to higher support levels as needed. This is an onsite role. What you will do: Resolve Level 1 and 2 network and system support cases, incidents, and work orders related to end-user issues, both on-premises and in cloud infrastructure, following ECI-defined SLAs. Set client expectations appropriately throughout the troubleshooting process, ensuring a customer-centric approach. Manage incidents via the ServiceNow tool and adhere to client escalation procedures while handling direct customer calls. Validate incidents and requests from a centralized management system, addressing issues such as alarm verification, routing protocol/switching issues, connectivity problems, and hardware impairments. Perform initial troubleshooting, problem analysis, and isolation of network or system events in accordance with incident management guidelines. Follow ECI change control processes for network device changes, IOS upgrades, disk expansions, and reboots, ensuring client approvals are obtained. Provide quality, timely, and accurate end-to-end support for all issues within your functional area, including documentation and tracking in the ticketing system. Maintain WAN links and engage third parties, such as ISPs, for circuit impairments and hardware/bandwidth issues. Coordinate continuously with collaboration teams and respond to emails promptly, ensuring clear communication with stakeholders. Provide input and feedback for the development and improvement of the department and ECI. Who you are: Bachelor’s degree in information technology, Computer Science, or a related field, with 3+ years of relevant experience in network and system support and monitoring. Excellent communication skills, with the ability to articulate technical information to non-technical audiences and summarize key information effectively. Proficient problem-solving and troubleshooting skills, with the ability to analyze system problems and drive corrective actions. Good documentation skills and the ability to absorb and retain information quickly. Highly self-motivated and directed, willing to work in a 24x7x365 environment. Experience in configuration, management, and monitoring of routers, switches, Cisco ASA, FTDs, Palo Alto firewalls, and Meraki WLCs. Familiarity with server/workstation support, including Active Directory, LDAP, WMI, and SNMP in Windows and Linux environments. Experience with cloud platforms such as Azure, AWS, Google, and Microsoft 365 suite. Knowledge of physical and virtual server technologies, including RAID/Storage, SAN, and OS. Experience with virtualization solutions like Hyper-V and VMware. Certifications such as CCENT, CCNA, CCNP, PCNSE, Microsoft Certified Solutions Associate (MCSA), Microsoft Certified Solution Expert (MCSE), Microsoft Certified: Windows Server Hybrid Administrator Associate, Microsoft 365 Certified: Enterprise Administrator Expert or Microsoft Certified: Azure Solutions Architect Expert are preferred, along with knowledge of TCP/IP and Cisco routing/switching technologies. Bonus points if you have: Capable of multitasking in a high-volume environment and effectively prioritizing tasks under pressure. Strong interpersonal and presentation skills. Experience with Managed Service Providers (MSP) & Familiarity with the ServiceNow tool. Experience with monitoring tools like LogicMonitor, ConnectWise Automate, RMM, or SolarWinds. ECI’s culture is all about connection - connection with our clients, our technology and most importantly with each other. In addition to working with an amazing team around the world, ECI also offers a competitive compensation package and so much more! If you believe you would be a great fit and are ready for your best job ever, we would like to hear from you! Love Your Job, Share Your Technology Passion, Create Your Future Here!
Posted 4 weeks ago
5.0 - 10.0 years
3 - 6 Lacs
Bengaluru
Work from Office
Responsibilities Administration and Management of Wipro LAN & WAN (Network Domain) across globe as a part of Global Network Project Implementation Team based on the Projects assigned. Implementation and configuration of Network devices which consists of Routers, Switches, NMS Tools & Wifi Devices from different manufacturers (Mainly Cisco & some cases Avaya / Brocade, etc.). Configure / Implement Network Devices as per the hardening Guidelines & as per particular Project requirement. Troubleshoot Network & Security related problems in a particular Project based on the Project scope defined. Implementation of Network Infrastructure for new Offshore Development Centers (ODC) with appropriate security levels and redundancy as per the ODC requirements. Implementation of Network Infrastructure for new Enterprise Projects with appropriate security levels and redundancy. Implement ODC setups with connectivity varying from MPLS Connectivity, Client to site VPN, Site to Site VPN (Router based). Handle implementations in project movements within Wipro locations, Point to point link establishment, Network infra for new Wipro locations including LAN/WAN/Internet Architecture etc. Coordination with ISP, clients and onsite technical teams for P2P, MPLS, VPN and other links for new implementations and troubleshooting connectivity issues. Validating the technical feasibility of the network design plans for customer/Enterprise networks submitted by the design team and provide appropriate suggestions as required. Knowledge & exposure on (not limited to) NMS Tools, Routing Protocols such as OSPF, BGP, etc., MPLS Configuration (VRF Config), Switching Protocols, STP, QoS, etc. Execute the implementation per the standard ISO (20000 & 27001) and Wipro IRMC guidelines following incident, change and capacity management procedures followed in Wipro. CCNP Equivalent Certifications with around 5 years experience. Should be able to Multitask & involve in multiple projects at a time. Take lead and participate in S0 calls and Outages till resolution Mandatory Skills: Network Data Admin.
Posted 4 weeks ago
10.0 - 14.0 years
15 - 20 Lacs
Mumbai
Work from Office
Role Purpose The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution Do 1. Bridging the gap between project and support teams through techno-functional expertise For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch Support the solutioning team from architectural design, coding, testing and implementation Understand the functional design as well as technical design and architecture to be implemented on the ERP system Customize, extend, modify, localize or integrate to the existing product by virtue of coding, testing & production Implement the business processes, requirements and the underlying ERP technology to translate them into ERP solutions Write code as per the developmental standards to decide upon the implementation methodology Provide product support and maintenance to the clients for a specific ERP solution and resolve the day to day queries/ technical problems which may arise Create and deploy automation tools/ solutions to ensure process optimization and increase in efficiency Sink between technical and functional requirements of the project and provide solutioning/ advise to the client or internal teams accordingly Support on-site manager with the necessary details wrt any change and off-site support 2. Skill upgradation and competency building Clear wipro exams and internal certifications from time to time to upgrade the skills Attend trainings, seminars to sharpen the knowledge in functional/ technical domain Write papers, articles, case studies and publish them on the intranet Mandatory Skills: Network Data Admin.: Experience: 10 YEARS.
Posted 4 weeks ago
10.0 - 16.0 years
17 - 20 Lacs
Mumbai
Work from Office
Role Purpose Understanding of Customer strategies and business requirement Create Architectural technologies and business roadmap that result in strong business / IT alignment and drive adoption, usages of technology across the enterprise Collaborate with key other infra domain, presales and customer architect Have strong delivery & solution architecture view, assess business needs capacity management, and establish the technical framework Deep understanding on any one of the tower DC technologies a) Virtualization VCF b) Unix c) AD & Exchange d) Storage & backup e) Network (LAN & WAN) and Security f) Service Integration & management tools Excellent ability to handle Customer & IT Vendors Excellent verbal & written communication skills to effectively present findings and reports at local and senior business management level .
Posted 4 weeks ago
5.0 - 10.0 years
4 - 7 Lacs
Bengaluru
Work from Office
Role Purpose The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution Administration and Management of Wipro LAN & WAN (Security Domain) across globe as a part of Global Security Project Implementation Team based on the Project assigned. Implementation and configuration of Security devices which consists of Firewalls from different manufacturers (Eg. Palo Alto, Check Point) along with available features. Configure / Implement Firewalls as per the Security / hardening Guidelines/as per particular Project requirement. Troubleshoot Network & Security related problems in a particular Project based on the Project scope defined. Implementation of Security Infrastructure for new Offshore Development Centers (ODC) with appropriate security levels and redundancy as per the ODC requirements. Implementation of Security Infrastructure for new Enterprise Projects with appropriate security levels and redundancy. Implement ODC setups with connectivity varying from MPLS Connectivity, Client to site VPN, Site to Site VPN (Firewall based). Handle implementations in project movements within Wipro locations, Point to point link establishment, Security infra for new Wipro locations including LAN/WAN/Internet Architecture etc. Coordination with ISP, clients and onsite technical teams for P2P, MPLS, VPN and other links for new implementations and troubleshooting connectivity issues. Validating the technical feasibility of the design plans for customer/Enterprise Infra submitted by the design team and provide appropriate suggestions as required. Knowledge & exposure on ZScalar, NMS Tools, IDS & IPS (Intrusion protection system). Execute the implementation per the standard ISO (20000 & 27001) and BiSM guidelines following incident, change and capacity management procedures followed in Wipro. Security domain certifications with around 5+ years of hands on experience. Should be able to Multitask & involve in multiple projects at a time Take lead and participate in S0 calls and Outages till resolution
Posted 4 weeks ago
5.0 years
0 Lacs
Mumbai Metropolitan Region
Remote
Senior Engineer – Network Operations Job Title: Senior Engineer – Network Operations Department: Engineering and Operations Location: Mumbai Reporting: Manager Operations Job Type: Full Time Shift: Rotational Shift PRE-REQUISITES Hands-on troubleshooting experience in Enterprise LAN/WAN environment Strong technical subject matter expertise on the following: Cisco GSR routers and switches like Catalyst 3560/3750/4948 Juniper MX series routers and switches SDWAN – Silver Peak (Aruba/HP), Cisco Viptela, Fortinet Transmission technologies like Alcatel 7750SR-c12, Alcatel 7470, ADVA Technical expertise with routing protocols (RIP, EIGRP, OSPF, BGP) and switching (VLAN, Trunking, Dot1x, various flavors of STP) protocols Knowledge of MPLS, QoS and VoIP Knowledge on SDWAN technologies using Silver Peak (Aruba/HP), Viptela and Fortinet Knowledge of security technologies Knowledge on scripting languages like Python Excellent communications skills and must have worked with Global customers and global carriers RESPONSIBILITIES Engineers who have a passion and understanding for providing outstanding customer service. This person will be a part of a team of experts who are responsible for handling and providing network/security support, problem management, managing network performance and proactively identifying issues before they become customer affecting. This team provides 24x7 support, as well as provides training to junior engineers. Remote management and monitor Network Operations Support NOC 24x7 for large global clients that have a distributed LAN/WAN setup Provide Level 2 and Level 3 support for Incident Management/Ticket Resolution Create MOP/SOP and plan Change Management process Perform Performance Tuning of network devices and create SOPs Work with Telecommunication Service Providers to resolve escalated circuit problems Plan and perform upgrade of firmware Work with hardware/software vendors to resolve problems Train and mentor juniors Act as an SME SPOC for certain network products Provide technical inputs for weekly/monthly customer service review reports Any additional task given to the incumbent from time-to-time based on business needs TRAINING AND CERTIFICATION CCNA, CCNP, JCNIA, JNCIS, JNCIP EXPERIENCE Minimum 5 years of progressive, relevant experience and proven capability to work in a complex network environment EDUCATION Bachelor in Engineering - Computers/Electronics/Communication or related field Graduate/Post Graduate in Science/Maths/IT or related streams with relevant technology experience OTHER SKILLS Good communication skills - written as well as verbal Passion to work on core technology platform ITIL process awareness
Posted 4 weeks ago
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