4832 Wan Jobs - Page 46

At Takeda, we are guided by our purpose of creating better health for people and a brighter future for the world. Every corporate function plays a role in making sure we — as a Takeda team — can discover and deliver life-transforming treatments, guided by our commitment to patients, our people and the planet. People join Takeda because they share in our purpose. And they stay because we’re committed to an inclusive, safe and empowering work environment that offers exceptional experiences and opportunities for everyone to pursue their own ambitions. Job ID R0158128 Date posted 07/21/2025 Location Bengaluru, Karnataka I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda’sPrivacy Noticeand Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description The Future Begins Here At Takeda, we are leading digital evolution and global transformation. By building innovative solutions and future-ready capabilities, we are meeting the need of patients, our people, and the planet. Bengaluru, the city, which is India’s epicenter of Innovation, has been selected to be home to Takeda’s recently launched Innovation Capability Center. We invite you to join our digital transformation journey. In this role, you will have the opportunity to boost your skills and become the heart of an innovative engine that is contributing to global impact and improvement. At Takeda’s ICC we Unite in Diversity Takeda is committed to creating an inclusive and collaborative workplace, where individuals are recognized for their backgrounds and abilities they bring to our company. We are continuously improving our collaborators journey in Takeda, and we welcome applications from all qualified candidates. Here, you will feel welcomed, respected, and valued as an important contributor to our diverse team. The Opportunity: Within our Global Network Platform team, we are looking for an experienced Sr. Platform Owner – Network LAN/WAN/Security . This is a Sr. Platform Owner – Network LAN/WAN/Security . Responsible for daily management of our data network infrastructure deployed globally within the Takeda enterprise. Requires an understanding of internal and external customer needs and helping them select, configure, install, manage, and maintain technology platforms that enable these customers to achieve their goals. Key Responsibilities Decision Making and Autonomy Demonstrated capacity and authority to make organizational decisions, autonomy in decision making, complexity of decisions, impact of decisions, problem solving. High levels of autonomy in making technical decisions and in problem solving related to the platform, while retaining accountability for decisions to be reviewed by architecture governance Ability to act independently and drive roadmap items and prioritization of work including efforts related to standards, blueprinting, and development of reference architectures. Platform Responsibilities / Requirements Primarily responsible for planning, designing and implementing network solutions for LAN, WAN, SDWAN, Backbone, Wireless, and Network Security technologies and integrating them into Takeda's overall network architecture and design. Broad Network Engineering and Architecture experience with significant awareness of large scale (150+ sites) LAN/WAN, SDWAN, WiFi, Network Security, Advanced BGP, Overlays, Cloud Networking and SaSE/Zero Trust architectures. Breath of knowledge across the technical domains of architecture (applications, integration, information & data, compute & storage, networking, security, etc.). Provides subject matter expertise, technical analysis and consultation on the design and implementation of all network services and network technologies. This position is responsible for designing, testing, implementing, and hands on supporting the network infrastructure. This position provides consultation and direct technical support in life cycle planning, problem management, after hours on call incidents, and operational / project support as needed. Strong understanding of end to end application performance monitoring toolset such as Netprofiler, LiveNX, Aternity, ThousandEyes, and Solarwinds. May be asked to enhance or modify monitoring dashboards to provide proactive monitoring and alerting capabilities for application delivery experience Is recognized within IT and Takeda as a Sr Engineer / SME for Design, Development, and Enablement specific to the global LAN/WAN/Security Network infrastructure, a role which cuts across business and technology domains. Helps define the technology platform designs, standards, guidelines, contributes to strategy and roadmap planning, and drives medium to large scale implementation projects. Fosters the adoption of applicable platform policies, standards, guidelines and reference / enablement materials by working closely with Network Operations, Solution Delivery, and other platform teams and key stakeholders. Appropriate level of business acumen preferably in pharmaceutical industry, primarily in terms of R&D / Clinical Trials and Commerical considerations in the Pharmaceutical industry Ability to bridge old design patterns with paradigm shifting architecture patterns in a way that covers all technical domains Stakeholder Responsibilities Ability to apply situational awareness and the application of crtitical thinking to assess tradeoffs with a bias to action to meet the needs of our business owners, customers, and other stakeholders. Understand and respond in a timeley manner to customer needs and goals, current platform capabilities, and future platform possibilities. Set customer expectations and ensure services delivered meet or exceed current and future business, customer, and stakeholder expectations. Must be able to work with IT Business Partners and Global IT teams across all business and technical domains and in all world regions Key Skills Required Bachelors degree plus CCNP Certification or equivalent experience. 5 + years of experience spanning multiple Network disciplines, including technical architecture, network management and operations. Experience on multitier architecture design with an understanding of Cloud Network Architecture providers such as AWS, Azure or GCP. Experience in preparing and reviewing HLD/ LLD documentation for Network Designs Indepth knowledge and practical experience in configuring and supporting network equipment, including routers, switches, SDWAN devices, SaSE/ZTNA, Wireless, Cloud, Backbone and Campus circuits, and firewalls, with expertise in Cisco and Palo Alto, and ZScaler network technologies. Experience in managing medium to large transformation projects, including network infrastructure upgrades and migrations is must Responsible for designing, implementing, and maintaining LAN/WAN, SDWAN/SaSE, wireless,Firewalls, Campus and backbone connectivity solutions using Cisco, Fortinet, Palo Alto, and other technologies Decision making proficiency considering factors and trade-offs such as resiliency, scalability, performance, security, and cost effectiveness. Advanced experience in configuring and supporting network routing protocols, i.e. BGP, OSPF, MPLS, Application Aware Routing etc. Experience in design and configuration of distributed Palo Alto Firewalls and Panorama troubleshooting. Should have networking experience managing complex, large scale Network infrastructures in accordance with ITSM standards and best practices. Experience in solutions architecture or engineering, with focus on designing and implementing robust and scalable network solutions Preferred Qualifications Experience working in a highly regulated life sciences environment strongly preferred. Agile, SDLC, and DevOps Tools & Methodologies (e.g., SAFe, CI/CD, Jira) Familiarity with infrastructure as code (IaC), modern architectural patterns, and site reliability engineering (SRE) concepts, with a commitment to automation and DevOps principles. Ability to work in a rapidly changing environment with high quality deliverables. Exposure to multiple, diverse technologies and application processing environments in a globally distributed organization. WHAT TAKEDA CAN OFFER YOU: Takeda is certified as a Top Employer, not only in India, but also globally. No investment we make pays greater dividends than taking good care of our people. At Takeda, you take the lead on building and shaping your own career. Joining the ICC in Bengaluru will give you access to high-end technology, continuous training and a diverse and inclusive network of colleagues who will support your career growth. BENEFITS: It is our priority to provide competitive compensation and a benefit package that bridges your personal life with your professional career. Amongst our benefits are: Competitive Salary + Performance Annual Bonus Flexible work environment, including hybrid working Comprehensive Healthcare Insurance Plans for self, spouse, and children Group Term Life Insurance and Group Accident Insurance programs Employee Assistance Program Broad Variety of learning platforms Diversity, Equity, and Inclusion Programs Reimbursements – Home Internet & Mobile Phone Employee Referral Program Leaves – Paternity Leave (4 Weeks) , Maternity Leave (up to 26 weeks), Bereavement Leave (5 calendar days) ABOUT ICC IN TAKEDA: Takeda is leading a digital revolution. We’re not just transforming our company; we’re improving the lives of millions of patients who rely on our medicines every day. As an organization, we are committed to our cloud-driven business transformation and believe the ICCs are the catalysts of change for our global organization. #Li-Hybrid Locations IND - Bengaluru Worker Type Employee Worker Sub-Type Regular Time Type Full time

Responsibilities • Design and develop scalable, secure, and high-performance network architectures (LAN, WAN, WLAN, SD-WAN, VPN, Firewalls & Cloud Networking). • Manage firewalls, routers, switches, load balancers, and wireless infrastructure. • Perform network modelling, analysis, and planning. • Troubleshoot and resolve high-level network and performance issues for Managed Services Customers. • Provide network advisory services to Oreta managed services customers. • Maintain a strong understanding of the Oreta Network portfolio to support in the planning and delivery of services including patch management, escalations and continuous improvement. • Complete any required training and where applicable associated certifications • Maintaining high customer satisfaction. • Monitor the ticket queues/project cutovers and review technical correctness, driving and implementing the same as per target timelines. • Use operational and diagnostic procedures to resolve escalated tickers in unique and complex client environments • Evaluate new technologies and make recommendations for improvements or upgrades. • Working on the Network automation and optimization. • Develop and maintain network documentation, diagrams, and SOPs. • Collaborate with security, infrastructure, and application teams. • Ensure compliance with security policies and best practices. • Mentor junior network engineers and provide technical leadership. Essential Criteria • 10+ years relevant industry experience • Minimum of 5+ years of hands-on experience in designing, implementing, and maintaining enterprise-level network infrastructure. • Certifications such as CCNP, PCNSA, NSE 5 / NSE 6 or equivalent are highly desirable. • Proven experience with Cisco, Fortinet, Palo Alto or other major network hardware vendors. • Ability to resolve complex network issues across LAN, WAN, and cloud environments. • Strong knowledge of routing and switching protocols (BGP, OSPF, EIGRP, STP, VLANs). • Proficiency in firewall technologies and VPNs (e.g., Palo Alto, Fortinet). • Experience with SD-WAN, ZTNA, and network segmentation. • Experience with network monitoring and diagnostic tools (e.g., SolarWinds, Wireshark, LogicMonitor). • Solid understanding of IP addressing, subnetting, and DNS/DHCP. • Strong analytical and troubleshooting skills, especially in high-pressure or outage scenarios. • Strong documentation skills for network diagrams, configurations, and procedures. • Willingness to participate in an on-call rotation and occasional after-hours maintenance windows.

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Cloud Network Operations Good to have skills : NA Minimum 5 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with different teams to troubleshoot problems, ensuring that systems operate smoothly and efficiently, and contributing to the overall success of the organization by maintaining high service standards and reliability. Roles & Responsibilities: - 5–8 years of experience in cloud and enterprise networking Strong background in cloud-based and on-premises network environments Hands-on experience with Azure Cloud (VNets, VPNs, gateways, security groups) Familiar with cloud monitoring, automation, and configuration tools Experience maintaining performance, security, and availability in cloud infrastructure Proficient in LAN/WAN architecture, VLANs, IP addressing, DNS, and DHCP Skilled in managing hybrid cloud networks (on-prem + cloud) Strong understanding of Layer 2/3 networking Proficient in OSPF, BGP, and network troubleshooting Experience with Palo Alto, Fortinet, Cisco ASA/Firepower, Juniper SRX, Check Point Knowledge of NAT, firewall rules, and perimeter security policies Professional & Technical Skills: - Experience with F5 BIG-IP, Fortinet FortiADC, Citrix ADC (NetScaler) Understanding of SSL offloading, health checks, and failover setups Strong troubleshooting and analytical skills Effective communication and documentation skills Preferred certifications: Azure Network Engineer Associate, CCNP, or equivalent Additional Information: - The candidate should have minimum 5 years of experience in Firewall Architecture. - This position is based at our Hyderabad office. - A 15 years full time education is required.

Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly ‘Digital India’ by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India. We're proud to be an equal opportunity employer. At VIL, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected and empowered to reach their potential and contribute their best. VIL's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our Values of Passion, Boldness, Trust, Speed and Digital. Consequently, our recruiting efforts are directed towards attracting and retaining best and brightest talents. Our endeavour is to be First Choice for prospective employees. VIL ensures equal employment opportunity without discrimination or harassment based on race, colour, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. VIL is an equal opportunity employer committed to diversifying its workforce. Role National Account Manager Job Level/ Designation M2- AGM Function / Department Enterprise- Strategic Accounts Location TNC Job Purpose To manage the National customer relationship for India HQ accounts Build Relationship with the Key Buying center ( C- Levels) to influence deals globally Drive profitable revenue growth Deliver the best in class customer experience to our customers Increased market share from integrated product, service, mobile solution offerings, and fixed data product, WAN, LAN, SIP, WiFi etc. Key Result Areas/Accountabilities Deliver Revenue / TCV growth target in line with the DB Create Opportunities for Partnerships in Large Deals C – Level Customer stakeholder engagement and escalation contact for all customer experience Engagement with various stakeholders to deliver the revenue growth Create opportunities with focus on products as IPVPN, Cloud & Hosting, SD- WAN, MPLS, IOT, Fixed Voice, Mobility, etc. Own multi touch points and engagements in Customer organisation and internally Engage cross functionally to deliver a quality experience to the Customer Manage virtual teams including delivery, solution, service, collections Collaboration with internal and external stakeholders Build discipline of usage of VI HUB as appropriate and maintain forecast accuracy Adherence of sales processes including tariff approvals, Bid management, order management, A/c enlistment etc. Core Competencies, Knowledge, Experience Experience in managing global and a track record of large accounts/ enterprise solution selling Experience in complex change management and operating in a matrix, fast moving and technical Team player, strong influence and relationship management skills, customer centric. Strong communication and decision making skills– ability to balance conflicting interests and ability to lead in a high-growth, high-uncertainty environments To learn new products and services so as to be updated with the Customer needs and market trends Apply the learning in own Customer scenario Must have technical / professional qualifications MBA and Engineering background Sales and cross functional work Experience of more than 5+Years Good knowledge of mobility, fixed and other communication technologies, technical Sales background preferable. Preferably worked with IT/ ITES organization Vodafone Idea Limited (formerly Idea Cellular Limited) An Aditya Birla Group & Vodafone partnership

Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly ‘Digital India’ by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India. We're proud to be an equal opportunity employer. At VIL, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected and empowered to reach their potential and contribute their best. VIL's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our Values of Passion, Boldness, Trust, Speed and Digital. Consequently, our recruiting efforts are directed towards attracting and retaining best and brightest talents. Our endeavour is to be First Choice for prospective employees. VIL ensures equal employment opportunity without discrimination or harassment based on race, colour, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. VIL is an equal opportunity employer committed to diversifying its workforce. Role National Account Manager Job Level/ Designation M2- AGM Function / Department Enterprise- Strategic Accounts Location TNC Job Purpose To manage the National customer relationship for India HQ accounts Build Relationship with the Key Buying center ( C- Levels) to influence deals globally Drive profitable revenue growth Deliver the best in class customer experience to our customers Increased market share from integrated product, service, mobile solution offerings, and fixed data product, WAN, LAN, SIP, WiFi etc. Key Result Areas/Accountabilities Deliver Revenue / TCV growth target in line with the DB Create Opportunities for Partnerships in Large Deals C – Level Customer stakeholder engagement and escalation contact for all customer experience Engagement with various stakeholders to deliver the revenue growth Create opportunities with focus on products as IPVPN, Cloud & Hosting, SD- WAN, MPLS, IOT, Fixed Voice, Mobility, etc. Own multi touch points and engagements in Customer organisation and internally Engage cross functionally to deliver a quality experience to the Customer Manage virtual teams including delivery, solution, service, collections Collaboration with internal and external stakeholders Build discipline of usage of VI HUB as appropriate and maintain forecast accuracy Adherence of sales processes including tariff approvals, Bid management, order management, A/c enlistment etc. Core Competencies, Knowledge, Experience Experience in managing global and a track record of large accounts/ enterprise solution selling Experience in complex change management and operating in a matrix, fast moving and technical Team player, strong influence and relationship management skills, customer centric. Strong communication and decision making skills– ability to balance conflicting interests and ability to lead in a high-growth, high-uncertainty environments To learn new products and services so as to be updated with the Customer needs and market trends Apply the learning in own Customer scenario Must have technical / professional qualifications MBA and Engineering background Sales and cross functional work Experience of more than 5+Years Good knowledge of mobility, fixed and other communication technologies, technical Sales background preferable. Preferably worked with IT/ ITES organization Vodafone Idea Limited (formerly Idea Cellular Limited) An Aditya Birla Group & Vodafone partnership

Job Summary: We are seeking a skilled and proactive Hardware and Network Engineer to manage and support our IT infrastructure, including computer hardware, networking systems, servers, and associated technologies. This role requires hands-on experience with hardware troubleshooting, network configuration, and performance optimization. --- Key Responsibilities: Hardware Support: Install, configure, and maintain desktop and laptop hardware, printers, scanners, and other peripherals. Perform diagnostics and resolve hardware malfunctions or failures. Manage hardware inventory and lifecycle, including procurement and asset tracking. Network Administration: Configure, monitor, and troubleshoot LAN, WAN, and wireless networks. Ensure network security through firewalls, VPNs, and other protective measures. Support IP addressing, DHCP, DNS, and other core networking services. Optimize network performance and uptime through monitoring tools and preventive maintenance. Server and Systems Support: Assist in managing physical and virtual servers (Windows/Linux). Perform routine system updates, backups, and patch management. Monitor system health, usage, and logs to ensure reliability and security. User Support and Documentation: Provide Level 1 and 2 technical support to end users. Create and maintain documentation on systems, processes, and configurations. Train staff on basic hardware and networking best practices as needed. --- Required Skills & Qualifications: Bachelor’s degree in Computer Science, Information Technology, or a related field. 0 to 2 years of experience in a similar role. Strong understanding of TCP/IP, DNS, DHCP, VPNs, and routing protocols. Proficiency with hardware components, diagnostics, and replacement. Experience with network switches, routers, and firewalls. Familiarity with Windows, Linux, and virtualization technologies (e.g., VMware, Hyper-V). Certification such as CompTIA Network+, CCNA, or equivalent (preferred). --- Soft Skills: Strong analytical and problem-solving skills. Excellent communication and interpersonal abilities. Ability to work independently and manage multiple tasks. Preferred: Experience in cloud infrastructure (AWS, Azure). Knowledge of scripting (PowerShell, Bash). Exposure to ITIL practices or ITSM

Job Description: IT Executive Position Title : IT Executive Location : Wai Job Type : Full-Time Department : IT / Information Technology Job Summary The IT Executive is responsible for providing technical support, maintaining and managing the company’s IT infrastructure, and ensuring smooth and efficient technology operations. This role involves supporting end-users, troubleshooting hardware and software issues, managing network systems, and ensuring the security of IT assets. The IT Executive will collaborate with various departments to ensure technology aligns with the company's business needs. Key Responsibilities Technical Support: Provide day-to-day technical support to employees by resolving hardware, software, and network-related issues. Respond to and resolve IT support tickets, providing timely solutions for technical problems. System Maintenance and Management: Maintain and monitor the performance of IT systems and network infrastructure. Ensure that all systems are up-to-date with the latest software and security patches. Hardware and Software Installation: Install, configure, and maintain computers, servers, printers, and other IT hardware. Assist in the installation and configuration of software applications and ensure they are up and running effectively. Network Administration: Manage and support local area networks (LAN), wide area networks (WAN), and cloud systems. Troubleshoot network issues, ensuring optimal network performance and security. Data Security and Backup: Implement and monitor cybersecurity measures to protect the company's data and systems from unauthorized access and cyber threats. Perform regular data backups and restore procedures to ensure business continuity. Documentation and Reporting: Maintain accurate records of IT assets, including hardware, software, and licenses. Document troubleshooting steps, solutions, and IT procedures. Collaboration and Training: Provide technical training to employees on the proper use of hardware, software, and IT systems. Work closely with other departments to ensure IT solutions meet business needs and goals. Vendor Management: Coordinate with external vendors and service providers for IT equipment, software, and services. Evaluate and recommend technology upgrades or new solutions to improve company operations. Qualifications And Requirements Education: Bachelor's degree in Information Technology, Computer Science, or a related field (preferred). Relevant certifications (e.g., CompTIA A+, Cisco, Microsoft, or other IT certifications) are a plus. Experience: 1-3 years of experience in IT support, IT systems management, or a similar role. Experience with networking, hardware/software troubleshooting, and IT infrastructure management. Technical Skills: Knowledge of computer systems, networking, and hardware. Experience with operating systems (Windows, macOS, Linux) and office software (Microsoft Office Suite, etc.). Familiarity with network protocols, VPNs, firewalls, and basic cybersecurity principles. Ability to work with IT ticketing systems and remote management tools. Soft Skills: Strong problem-solving skills and attention to detail. Excellent communication skills, with the ability to explain technical issues to non-technical users. Ability to work independently and in a team environment. Good organizational skills and the ability to prioritize tasks effectively. Working Conditions Full-time position with standard working hours (flexibility may be required for after-hours support). Opportunity for career advancement and continuous learning in a dynamic environment. Salary Competitive salary based on experience and qualifications. How To Apply Please submit your resume to career.atharva@yashind.com and hrm.atharva1@gmail.com

Job Title: Desktop Support Engineer Experience Required: 2 Years Location: Begur, Bangalore Work Type: Full-time Job Summary: We are looking for a skilled Desktop Support Engineer with 2 years of hands-on experience in IT support. The ideal candidate will be responsible for maintaining, analyzing, troubleshooting, and repairing computer systems, hardware, and computer peripherals. Key Responsibilities: Provide first and second-level technical support to end-users. Install, configure, and maintain desktop and laptop systems, printers, and peripherals. Troubleshoot hardware, software, and network issues. Manage user accounts, permissions, and passwords. Handle OS installations, upgrades, and patches (Windows/Mac). Set up and support video conferencing and remote access tools. Document issues and resolutions in ticketing systems. Coordinate with vendors for hardware repairs and replacements. Ensure system security through antivirus and OS updates. Provide support for office IT infrastructure like LAN, routers, switches, etc. Required Skills & Qualifications: Minimum 2 years of experience in desktop or IT support roles. Strong knowledge of Windows OS, MS Office, and common IT tools. Good understanding of basic networking (LAN, WAN, TCP/IP). Experience with Active Directory, DNS, DHCP, and remote desktop tools. Ability to diagnose and resolve hardware/software issues efficiently. Excellent communication and interpersonal skills. IT certifications like CompTIA A+, MCP, or similar are a plus. Preferred Qualifications: Experience working in a corporate or enterprise environment. Familiarity with ITIL processes and ticketing tools (ServiceNow, Jira, etc.). Ability to multitask and prioritize issues in a fast-paced environment. Job Types: Full-time, Permanent Pay: Up to ₹25,000.00 per month Shift: Day shift Ability to commute/relocate: Begur, Karnataka: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred) Experience: Desktop Support Engineer: 2 years (Preferred) Work Location: In person

Director of Support Services - Vishakpatnam- upto 65 LPA Tech support Director POSITION DETAILS Working Hours: 5:00pm IST - 3:00am IST (9 hours shifts, 5 days a week) Team Management Breakdown: 65% Team Management/Development, 30% Reporting/Administration, & 5% Stakeholder management POSITION SUMMARY The Senior Manager of Support Services is responsible for supporting and empowering a team of Technical Support Agents across multiple groups to provide an excellent customer experience by troubleshooting and resolving customer issues. In this role, you are accountable for supervising your team and ensuring quality customer experience and accurate ticket resolution. You will be empowered to leverage Client’s ticketing platform and analytics platform to manage ticket assignment, resolution metrics, and will perform ticket audits to ensure efficient and effective customer resolution. In addition to this role, will be expected to identify team member development and training opportunities through direct and daily mentoring. You will also serve as a key conduit of communication for other groups such as project management, customer Success, production, and engineering. ESSENTIAL FUNCTIONS Responsibilities: Oversee the day-to-day technical support operations, supervising a team responsible for resolving daily tickets. Demonstrate a consistent commitment to customer experience through effective ticket resolution. Orchestrate daily effective ticket assignment, delegation, and appropriate escalation. Predict and proactively anticipate customer needs. Work with internal teams to ensure complex and/or escalated issues are resolved. Proactively seek out customer feedback and insights, providing recommendations to the leadership team. Build productive relationships built on trust, patience, and results with internal staff & customers. Evaluate problems and provide applicable solutions to meet macro and micro-outcomes. Seek to overcome challenges and accept failure as an opportunity for improvement. Exercise strong analytical skills to collect, articulate, explain, and evaluate measurables. Coordinates and schedules large-scale software and hardware releases. Provide data and reporting of KPI’s and trends to Management in ad-hoc, weekly, monthly and as needed. Support Team Leadership Set a clear team schedule, goals, and expectations. Manage timesheets, time-off requests, and capacity of the team. Delegate tasks and set deadlines. Conduct One-On-Ones Utilize our ticketing platform to manage team performance and report on metrics. Perform regular ticket audits to recognize success and identify opportunities for improvement. Participate in the interview process to vet qualified team members. Identify and resolve problems promptly. Gather and analyze information and develop alternative solutions. Listen to team members’ feedback and resolve issues or conflicts in a timely manner. Ability to make critical decisions while following company procedures. Ability to accept responsibility and account for own actions. Display original thinking and creativity. Develop innovative approaches and ideas and generate suggestions for improving work. Review outcomes to promote successful behaviors and provide feedback opportunities for growth. Identify team member development needs and coach accordingly. Provide new hire training and participate in 90 Day Introductory Evaluations. Recognize high performance and reward accomplishments. Technical Prowess In order to effectively lead and coach your Support Team, the following technical skills and experiences are voluntary but will assist in your success. The technology across our platform vary but are concentrated on hardware, software, and networking topics including. For example: Remote desktop support Desktop applications Enterprise level network architecture Complex LAN/WAN environments VPN technologies (L2TP, IPsec, OpenVPN, etc.) Network security (Cisco, SonicWall, Cradlepoint, etc.) Virtualization technologies (VMWare, Hyper-V, etc.) Various operating systems (Linux, MacOS, Windows) Security protocols (HTTPS, TLS/SSL, AES, etc.) Network protocols (TCP/IP, LDAP, Domain, DHCP, DNS, etc.) Networking and configurations (Switching, routing, firewalls, etc.) Web technologies (XML, HTML, CSS) Cloud Services (Amazon Web Services, Azure, Private Cloud, etc.) Ticketing Systems (ServiceNOW, Zendesk, Connectwise Manage, Remedy, etc.) SKILLS & ABILITIES Education & Experience: 8+ years’ experience in a technical support, helpdesk, or network support management. 3+ years’ working for a technology service provider, security vendor, or similar business. 2+ years’ experience managing staff of more than 50 people. Preferred certifications include CompTIA Linux+, Network+, CCNA but are not required. Bachelor’s Degree preferred, or equivalent combination of education, training, and experience.

At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world’s most innovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&D and engineering services across all industries. Join us for a career full of opportunities. Where you can make a difference. Where no two days are the same. Job Description Primarily responsible for the Airborne System Software design and development. Responsible for evolving and scaling the platform for any WAN technologies (ATG/ ATG4/ Ku/2Ku/ etc.) code and maintain scalable, modular, fault-tolerant, and portable software for the Intelsat Airborne Broadband System running on a target platform using Embedded Linux solutions. Perform technical design reviews, code reviews, unit test, and system test reviews. Interact with the Systems Engineering & Architecture teams to understand and design for the evolving project requirements. Interface with the Product Management to understand the product roadmap and revenue generating plans. Interface with the operations teams to understand the challenges to keep the business running. Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.

Key Responsibilities:Manage and maintain all institution-wide IT hardware including servers, desktops, laptops, printers, biometric systems, and projectors. Configure and administer LAN/WAN networks, Wi-Fi access points, firewalls, routers, and switches .Ensure uninterrupted internet connectivity and troubleshoot issues in coordination with service providers.Maintain data security protocols, backup systems, antivirus software, and user access controls.Plan and execute preventive maintenance and IT asset inventory audits.Coordinate with vendors for IT procurement, AMC, warranty claims, and service contracts. Support ERP, LMS, and other educational software systems implementation and troubleshooting.Provide timely support to faculty, students, and admin staff for IT-related issues.Train and guide junior IT staff and technicians.Document network diagrams, SOPs, and incident reports .Key Skills & Requirements: Bachelor's degree in IT / Computer Science / Electronics or related field 2+ years of experience in IT infrastructure management, preferably in an educational institution.Strong knowledge of computer hardware, network systems, and IT security protocols.Experience with Windows Server, Active Directory, virtualization , and firewall management.Excellent problem-solving, communication, and leadership skills. Job Type: Full-time Pay: ₹18,000.00 - ₹23,000.00 per month Benefits: Provident Fund Application Question(s): What is your current package ? Work Location: In person

IT Infrastructure Management Remotely manage and maintain company servers, workstations, and network devices. Configure and monitor firewalls, routers, VPNs, and remote access tools. Ensure smooth operation of LAN/WAN systems (if applicable via remote tools). User Support & Helpdesk Provide remote technical support to employees for system, software, and hardware issues. Assist in user onboarding and offboarding by setting up accounts, access rights, and devices. Security & Compliance Implement and enforce IT security policies and protocols. Manage antivirus, endpoint protection, VPN, encryption, and secure login systems.Monitor for unauthorized access or suspicious activities and report incidents. Asset & License Management Maintain inventory of company-provided IT hardware and software. Ensure renewal timelines. Managing Office 365 email Accounts. HR Collaboration & Coordination Coordinate with on-site staff, vendors, and third party service providers as needed. Generate relevant reports from time to time to ensure MIS regarding human resource to the firm’s management. Job Types: Full-time, Permanent Pay: ₹200,000.00 - ₹300,000.00 per year Benefits: Health insurance Provident Fund Work from home Ability to commute/relocate: Bhusawal, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred) Experience: System administration: 2 years (Required) Work Location: In person Expected Start Date: 01/08/2025

Job Title: Installation Engineer – Telecom ISP Department: Network Operations / Field Services Industry: Telecom / ISP / FTTH Location: [Coimbatore/Tripur ] Reports To: Field Operations Manager / Network Head Job Summary: We are seeking a skilled and customer-focused Installation Engineer to handle the installation and configuration of internet services for our customers. The ideal candidate will be responsible for setting up broadband connections, configuring routers/ONTs, and ensuring seamless connectivity. This is a field-based role that requires technical expertise, strong communication skills, and a commitment to excellent customer service. Key Skills & Requirements: ITI / Diploma / Degree in Electronics, Electrical, Telecommunication, or related field. 0–3 years of experience in broadband or telecom installation (FTTH preferred). Hands-on knowledge of ONT/Router configuration, splicing, and cable laying. Good communication and customer service skills. Ability to use basic test equipment (OTDR, splicing machine, etc.) is a plus. Two-wheeler with valid driving license (preferred for field roles). Providing Petrol Allowances. Providing Room Accommodation. Providing Cable laying incharges We are Recruiting for Coimbatore, Tripur. Key Skills & Requirements: ITI / Diploma / Degree in Electronics, Electrical, Telecommunication, or related field. 1–3 years of experience in broadband or telecom installation (FTTH preferred). Hands-on knowledge of ONT/Router configuration, splicing, and cable laying. Good communication and customer service skills. Ability to use basic test equipment (OTDR, splicing machine, etc.) is a plus. Two-wheeler with valid driving license (preferred for field roles). Preferred Qualifications: Familiarity with IP addressing, LAN/WAN setup, and network basics. Willingness to travel locally and work flexible shifts as required. Job Types: Full-time, Permanent, Fresher Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Health insurance Life insurance Provident Fund Schedule: Day shift Morning shift Supplemental Pay: Performance bonus Education: Secondary(10th Pass) (Preferred) Experience: service engineer: 1 year (Preferred) Language: Tamil (Preferred) Work Location: In person

JOB DESCRIPTION: Job Title: Hardware and Networking Assistant Company: KavinTech Corporation Location: Bangalore, Karnataka, India Job Type: Full-time. Experience: 0-1 years Working days: Six days a week. Company Details: https://www.kavintech.com Contact Details: hr@kavinsoft.com NOTE: · NO WORK FROM HOME OPTION · Job Type: Full-time · Immediate Joiner · Must know Kannada/Tamil Languages (Speak, Read & Write) · Preferring for Male Candidates . Preferring from Tamil Nadu candidates . Accommodation will be given About the company Kavintech Corporation is a technology provider, specializing in customized software development solutions working with pan India development organizations for the past 19+ years working in Bangalore. https://www.kavintech.com Job Summary: We are hiring for Hardware & Networking Technical Assistant to join our team. Assisting with Senior and Ensure network security and connectivity. Operate master consoles in order to monitor the performance of computer systems and networks, coordinate computer network access and use, and test for weaknesses. Set up user accounts, permissions, and passwords. Resolve problems reported by the end-user. Purpose Maintain hardware and network infrastructure through hands-on cleaning, LAN and WAN verification, Ethernet troubleshooting and port configuration. Responsibilities Clean and maintain PCs servers routers switches and printers Inspect secure and label Ethernet cables and ports Test LAN connectivity with ping traceroute and replace faulty cables Diagnose WAN issues and verify internet uplinks Confirm devices are connected to correct LAN or WAN ports Record maintenance work label infrastructure report recurring issues. Regular physical cleaning of all systems (wiping with a dry cloth, keeping systems dust-free). Checking internal hardware (RAM, HDD, cables, etc.) and basic troubleshooting if any issue arises. Ensuring all systems are running smoothly every day. Maintaining the health of the UPS systems, network switches, LAN cables, and internet connectivity. Coordinating with the team if any system or connection has a problem and resolving it quickly Skills and Qualifications Hands‑on experience in hardware upkeep and Ethernet networking Basic understanding of LAN WAN principles and diagnostic tools Attention to detail and disciplined record‑keeping Clear communication and ability to escalate issues Remote system management Operating System Knowledge Hardware Troubleshooting BIOS/UEFI Configuration Contact Us: +91 74834 32701 Email: hr@kavinsoft.com Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Schedule: Evening shift Morning shift Application Question(s): Are you available for face to face interview? Experience: Computer hardware: 1 year (Required) Computer networking: 1 year (Preferred) Work Location: In person

A leading manufacturers in Bangalore, Karnataka is hiring- Position-System Administrator Experience-2-3yrs Qualification-Batchelors in Computer science /Information Technology or related field) Package offered-upto 6L PA Immediate to 15days Notice period Roles and Responsibilities: Manage and support all aspects of the LAN/WAN environment and its security. Support and oversee the global backup and recovery systems. Maintain all company owned assets, physical and virtual. Upkeep multiple production and development environments. Provide support to end users leveraging a ticket system. Ensure system reliability and uptime through business continuity planning and testing. Provide recommendations for system upgrades and improvements. Manage software installation, updates, patches, and fixes through automation. Coordinate with 3rd party support to allow troubleshooting. Perform other duties as assigned. Other required qualifications/experience/skills for the job: Strong knowledge with the Microsoft stack (Windows, Server, SQL, Dynamics, Hyper-V). Experience with managing an Azure tenant with Entra. Experience with Dell Enterprise Hardware. Exposure to automation and scripting with tools like PowerShell. Ability to multi-task and function collaboratively as a member of our IT Team. Excellent customer service skills. Strong technical documentation skills. Strong communication and interpersonal skills. Interested may apply or reach me @ 9663596871 Job Types: Full-time, Permanent Pay: Up to ₹600,000.00 per year Benefits: Leave encashment Paid sick time Provident Fund Experience: Microstack: 2 years (Preferred) Work Location: In person Speak with the employer +91 9663596871

Job Summary: We are looking for an experienced Hardware, Network & Linux Server Specialist to manage and support our IT infrastructure, including physical hardware, networking equipment, and Linux-based servers. Key Responsibilities:Hardware & Infrastructure: Install, configure, and maintain desktops, laptops, printers, and other IT hardware. Troubleshoot hardware issues and coordinate repairs or replacements. Linux Server Administration: Install, configure, and maintain Linux servers. Monitor server health, performance, and logs; automate routine tasks with shell scripts. Apply security patches and system updates regularly. Networking: Configure and manage routers, switches, firewalls, and wireless access points. Monitor and troubleshoot network performance and connectivity issues. Ensure secure and stable LAN/WAN and internet connectivity. Implement and maintain VPN and remote access solutions. Required Skills & Qualifications: Proven experience in Linux server administration (minimum 1 –3 years). Strong knowledge of computer hardware, networking, and TCP/IP protocols. Preferred Qualifications: Bachelor’s degree in Computer Science, IT, or a related field. Certifications like RHCSA/RHCE, CompTIA Network+, or CCNA.. Immediate joiners only apply Job Type: Full-time Pay: ₹10,000.00 - ₹25,431.23 per month Application Question(s): How soon can you join the Company? Do you live in Bhopal? Education: Diploma (Preferred) Experience: Linux: 1 year (Preferred) Computer hardware: 1 year (Preferred) Work Location: In person

Company Description Arista Networks is an industry leader in data-driven, client-to-cloud networking for large data center, campus and routing environments. Arista is a well-established and profitable company with over $7 billion in revenue. Arista’s award-winning platforms, ranging in Ethernet speeds up to 800G bits per second, redefine scalability, agility, and resilience. Arista is a founding member of the Ultra Ethernet consortium. We have shipped over 20 million cloud networking ports worldwide with CloudVision and EOS, an advanced network operating system. Arista is committed to open standards, and its products are available worldwide directly and through partners. At Arista, we value the diversity of thought and perspectives each employee brings. We believe fostering an inclusive environment where individuals from various backgrounds and experiences feel welcome is essential for driving creativity and innovation. Our commitment to excellence has earned us several prestigious awards, such as the Great Place to Work Survey for Best Engineering Team and Best Company for Diversity, Compensation, and Work-Life Balance. At Arista, we take pride in our track record of success and strive to maintain the highest quality and performance standards in everything we do. Job Description Who You’ll Work With You will work with software development engineers, hardware engineers, field support engineers, product managers, and software test engineers to analyse customer requirements and use cases, gather technical details, create software test plans, and validate that the product meets our customer’s requirements. You will also work with our customer support and engineering teams to help address escalated customer issues by reproducing, and debugging those in the lab. The role will provide opportunities to create real impact in the rapidly growing Software defined (SD) branch, SD-WAN, Cloud IT services, and virtualization technologies. What You’ll Do Arista Networks is looking for world-class Software Test Engineers (aka System Test engineers) to help us in building the highest quality networking products. If you love networking. If working on complex & scaled out network topologies makes you excited. If you like to challenge yourself to find the hard-to-find bugs and if troubleshooting & debugging network and system problems gives you a thrill, this role is tailor made for you. At Arista, you’ll bring your intelligence, creativity, and drive every day & work with our products exactly how they are going to be used by our end customers and while doing so, make sure that the products are going to work every time. Your job is to find the hard bugs, the ones not easily exposed by the developers’ automated unit and product level tests. You will NOT spend your time running manual regressions of mind numbing, 1000 page test plans, because Arista’s developers automate all the basic functional and integration tests. Courtesy our super collaborative work environment, you’ll spend your time embedded deeply with multiple engineering teams, working side by side with the developers, POC engineers, account teams, working together as one team and do all of it to help us to explore, find and fix software problems before they can reach the customers. We take quality seriously and we invite you to be a champion of software quality!! Qualifications Experience & Education: BE/ B.Tech/ME/ M. Tech with networking industry experience. Proven expertise in creating test methodologies and writing test plans. Strong knowledge in one or more of the following areas: Ethernet, RSTP/ MSTP, VLANs, IP Routing, TCP/IP, OSPF, IS-IS, BGP, IGMP, PIM SM/SSM, QoS, L2-L3 protocols, Platform validation, HA, QOS, network management. Experience with IXIA and/or Spirent test tools desired. Work with the developers on your team in creating their plans for automated tests to complement the exploratory testing that you perform. Participate in functional specification and software design reviews held by your team and provide customer centric input. Work in a highly productive environment along with best of the engineers on Linux platform that cuts a typical development cycle by order of magnitude with a laser focus towards quality. Use every means possible to find the bugs in the software and/or hardware being developed by your team. Write test plans to validate Arista features and products. Design test network topologies to validate functionality, performance, stability and scalability of features and products. Execute test plans to verify all aspects of the product. Identify defects and validate resolution. Work as an agile member of a combined development and test team, running in short cycles to develop functional software in quick iterations. Additional Information Arista stands out as an engineering-centric company. Our leadership, including founders and engineering managers, are all engineers who understand sound software engineering principles and the importance of doing things right. We hire globally into our diverse team. At Arista, engineers have complete ownership of their projects. Our management structure is flat and streamlined, and software engineering is led by those who understand it best. We prioritize the development and utilization of test automation tools. Our engineers have access to every part of the company, providing opportunities to work across various domains. Arista is headquartered in Santa Clara, California, with development offices in Australia, Canada, India, Ireland, and the US. We consider all our R&D centers equal in stature. Join us to shape the future of networking and be part of a culture that values invention, quality, respect, and fun.

Hiring for Leading ITES Company In Gurgaon for Technical Support Key Highlights: 1: Graduate Fresher or Exp with minimum 1 year exp in Technical Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: Knowledge of LAN, MAN, Windows Troubleshooting, Networking etc A Technical Support job description typically involves diagnosing, troubleshooting, and resolving technical issues related to computer hardware, software, and networks Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Whatsapp Your CV @ 9721919721 ( Mention Technical Support ) Key Responsibilities: Troubleshooting and Problem Solving: Diagnosing and resolving hardware and software issues, either remotely or in person. User Support: Providing technical assistance to users, answering questions, and guiding them through problem resolution. System Maintenance and Monitoring: Ensuring computer systems and networks are running efficiently and effectively. Installation and Configuration: Setting up new systems, installing software and hardware, and configuring user accounts. Documentation and Record Keeping: Maintaining records of issues, solutions, and system configurations. Collaboration: Working with other IT teams and external vendors to resolve complex issues. Customer Service: Providing excellent customer service, ensuring user satisfaction, and building positive relationships.

Hiring for Leading ITES Company In Gurgaon for Technical Support Key Highlights: 1: Graduate Fresher/Experience 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills as this role is International 7: Immediate Joiners Preferred 8: Knowledge of LAN, MAN, Windows Troubleshooting, Networking etc A Technical Support job description typically involves diagnosing, troubleshooting, and resolving technical issues related to computer hardware, software, and networks Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Whatsapp Your CV @ 9721919721 ( Mention Technical Support ) Key Responsibilities: Troubleshooting and Problem Solving: Diagnosing and resolving hardware and software issues, either remotely or in person. User Support: Providing technical assistance to users, answering questions, and guiding them through problem resolution. System Maintenance and Monitoring: Ensuring computer systems and networks are running efficiently and effectively. Installation and Configuration: Setting up new systems, installing software and hardware, and configuring user accounts. Documentation and Record Keeping: Maintaining records of issues, solutions, and system configurations. Collaboration: Working with other IT teams and external vendors to resolve complex issues. Customer Service: Providing excellent customer service, ensuring user satisfaction, and building positive relationships.

JOB DESCRIPTION: Job Title: Hardware and Networking Assistant Company: KavinTech Corporation Location: Bangalore, Karnataka, India Job Type: Full-time. Experience: 0-1 years Working days: Six days a week. Company Details: https://www.kavintech.com Contact Details: hr@kavinsoft.com NOTE: · NO WORK FROM HOME OPTION · Job Type: Full-time · Immediate Joiner · Must know Kannada/Tamil Languages (Speak, Read & Write) · Preferring for Male Candidates . Preferring from Tamil Nadu candidates . Accommodation will be given About the company Kavintech Corporation is a technology provider, specializing in customized software development solutions working with pan India development organizations for the past 19+ years working in Bangalore. https://www.kavintech.com Job Summary: We are hiring for Hardware & Networking Technical Assistant to join our team. Assisting with Senior and Ensure network security and connectivity. Operate master consoles in order to monitor the performance of computer systems and networks, coordinate computer network access and use, and test for weaknesses. Set up user accounts, permissions, and passwords. Resolve problems reported by the end-user. Purpose Maintain hardware and network infrastructure through hands-on cleaning, LAN and WAN verification, Ethernet troubleshooting and port configuration. Responsibilities Clean and maintain PCs servers routers switches and printers Inspect secure and label Ethernet cables and ports Test LAN connectivity with ping traceroute and replace faulty cables Diagnose WAN issues and verify internet uplinks Confirm devices are connected to correct LAN or WAN ports Record maintenance work label infrastructure report recurring issues. Regular physical cleaning of all systems (wiping with a dry cloth, keeping systems dust-free). Checking internal hardware (RAM, HDD, cables, etc.) and basic troubleshooting if any issue arises. Ensuring all systems are running smoothly every day. Maintaining the health of the UPS systems, network switches, LAN cables, and internet connectivity. Coordinating with the team if any system or connection has a problem and resolving it quickly Skills and Qualifications Hands‑on experience in hardware upkeep and Ethernet networking Basic understanding of LAN WAN principles and diagnostic tools Attention to detail and disciplined record‑keeping Clear communication and ability to escalate issues Remote system management Operating System Knowledge Hardware Troubleshooting BIOS/UEFI Configuration Contact Us: +91 74834 32701 Email: hr@kavinsoft.com Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Schedule: Evening shift Morning shift Application Question(s): Are you available for face to face interview? Experience: Computer hardware: 1 year (Required) Computer networking: 1 year (Preferred) Work Location: In person

IT Infrastructure Management Remotely manage and maintain company servers, workstations, and network devices. Configure and monitor firewalls, routers, VPNs, and remote access tools. Ensure smooth operation of LAN/WAN systems (if applicable via remote tools). User Support & Helpdesk Provide remote technical support to employees for system, software, and hardware issues. Assist in user onboarding and offboarding by setting up accounts, access rights, and devices. Security & Compliance Implement and enforce IT security policies and protocols. Manage antivirus, endpoint protection, VPN, encryption, and secure login systems.Monitor for unauthorized access or suspicious activities and report incidents. Asset & License Management Maintain inventory of company-provided IT hardware and software. Ensure renewal timelines. Managing Office 365 email Accounts. HR Collaboration & Coordination Coordinate with on-site staff, vendors, and third party service providers as needed. Generate relevant reports from time to time to ensure MIS regarding human resource to the firm’s management. Job Types: Full-time, Permanent Pay: ₹200,000.00 - ₹300,000.00 per year Benefits: Health insurance Provident Fund Ability to commute/relocate: Bhusawal, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred) Experience: System administration: 2 years (Required) Work Location: In person Expected Start Date: 01/08/2025

Job Overview We are looking for an experienced and hands-on Information Technology Manager to lead and evolve our IT operations and digital infrastructure. The ideal candidate will be responsible for overseeing all aspects of IT, ensuring security, scalability, uptime, and compliance. This role involves close collaboration with internal teams and leadership to align IT initiatives with business goals, especially in a fast-growing med-tech environment. Key Responsibilities Manage end-to-end IT infrastructure : servers, workstations, cloud systems, LAN/WAN, storage, telephony, and software systems Develop and enforce IT policies, SOPs, and cybersecurity protocols across the organization Lead the planning and implementation of new IT projects including ERP, CRM, network upgrades, and data migration Administer user accounts, permissions, and access rights for secure system operation Oversee IT support functions, ensuring timely issue resolution and end-user satisfaction Ensure business continuity through regular system backups, disaster recovery plans, and risk mitigation Evaluate and integrate emerging technologies to support growth, security, and operational efficiency Manage vendor relationships, procurement, and annual IT budgeting Stay updated on healthcare-specific compliance and IT regulatory requirements (e.g., HIPAA, ISO 27001) Technical Skills Required Operating Systems : Windows Server (2016/2019/2022), Linux distributions (Ubuntu, CentOS) Networking : TCP/IP, DNS, DHCP, VLAN, Firewalls (Fortinet, SonicWall), VPNs, Switches/Routers Cloud Platforms : Microsoft Azure, AWS (basic knowledge), Office 365 Administration IT Security : Endpoint protection, SIEM tools, Antivirus Solutions (Symantec, Bitdefender), Data Loss Prevention (DLP), MFA Database & Systems : SQL Server, MySQL, ERP platforms (SAP, Oracle, or Odoo preferred) Backup & DR Tools : Veeam, Acronis, or similar enterprise-grade backup software DevOps/Automation (Nice to Have) : Knowledge of PowerShell, Ansible, or scripting for task automation Ticketing/Monitoring Tools : Jira, Zabbix, Nagios, or similar Asset & License Management tools Qualifications Bachelors Degree in Information Technology, Computer Science, or a related discipline (Masters preferred) 710 years of progressive experience in IT operations, with at least 3 years in a managerial capacity Relevant certifications such as : CompTIA Network+ / Security+ Microsoft Certified : Azure Administrator Associate / MCSA Cisco Certified Network Associate (CCNA) ITIL Foundation Certification (Preferred) Proven experience in managing enterprise IT infrastructure in manufacturing or healthcare domains is a plus (ref:hirist.tech)

As a ServiceNow Architect in Sydney, you will be responsible for implementing the ITSM Suite which includes Incident, Change, Release, and Problem management, as well as Service Catalog and Service Portal. Your expertise in customizing the ServiceNow tool through Business rules, Client Scripts, and Script includes will be crucial for the successful execution of projects. Your role will also involve showcasing your strong experience in developing custom dashboards, integrating reporting tools, and CRM applications to enhance the platform's functionality. Additionally, you will leverage your experience in implementing discovery and service mapping suites to streamline processes. Being adept at integrating third-party applications using REST and SOAP methodologies is essential for this position. Your knowledge of hosting services, including cloud and on-premises environments, will be valuable in ensuring seamless operations. Understanding compute workloads across physical, virtual, and cloud environments is key to optimizing performance. Furthermore, having a foundational understanding of Unix-based Operating Systems and monitoring tools will aid in troubleshooting and maintaining system health. A solid background in data networks, encompassing LAN, WAN, routing, switching, and interconnects, along with familiarity with the TCP/IP model and network layers, will be advantageous for successful project delivery.,

📍Location: Bhavnagar 🏢 Company: Petra Industries Pvt. Ltd. 📁 Department: IT / Admin 🕒 Type: Full-Time 💼 Experience: 2–5 years preferred 💰 Salary: 1.44 LPA to 2.16 LPA 🧾 Job Summary: Petra Industries Pvt. Ltd. is seeking a technically sound and process-driven IT & Systems Support Executive. The role involves managing our Google Workspace ecosystem, providing support for internal ERP systems across departments, and maintaining our core IT infrastructure including laptops, internet, intercoms, CCTV, and other hardware assets. Company Website: https://petraindiagroup.com/petra-industries-pvt-ltd/ Roles and Responsibilities 💻 Cloud Tools & Collaboration Manage company’s Google Workspace accounts: Gmail, Drive, Sheets, Docs, Calendar, etc. Train staff on Google Sheets formulas, data automation, validation, and sharing protocols. Implement and monitor data backup systems and access control using Google Drive. 🏢 ERP & System Support Administer and support ERP platforms used across HR, Inventory, CRM, and Finance. Liaise with ERP vendors for system implementation, upgrades, and issue resolution. Train employees on ERP usage, workflows, and data reporting. 🧰 IT Hardware & Network Support Set up and troubleshoot IT equipment: laptops, desktops, routers, LAN/WAN, printers. Maintain intercom systems, CCTV cameras, biometric devices, and other hardware. Keep an updated inventory of IT assets and oversee regular maintenance. 🧠 Process & Optimization Identify opportunities to improve business processes through automation and IT tools. Ensure all company devices are secured with antivirus and system updates. Track and resolve technical support tickets in a timely manner. 📦 Desired Candidate Profile: Bachelor’s degree in IT, Computer Science, or relevant field. 2+ years of experience in IT support, Google Workspace, and ERP systems. Proficient in Google Sheets and related collaboration tools. Experience with ERP tools like Zoho, SAP, Odoo, Tally Prime, or similar. Knowledge of troubleshooting hardware, CCTV, and intercom systems. Strong documentation, troubleshooting, and communication skills. 🌐 Bonus Skills (Preferred but Not Mandatory): Google App Script automation experience Cloud backup and network security knowledge Familiarity with Microsoft 365 environment 📧 To Apply, Send Your Resume To: hr.1@petraindiagroup.com/ hr@petraindiagroup.com 📞+91 9898798414 / +91 6358948090

You should have 2-7 years of relevant experience in Technical Operations and Service Delivery within a Large Enterprise or a Service Provider setting. As part of the Infosys delivery team, your main responsibility will involve ensuring effective Design Development Validation and Support activities to meet the technology service needs of our clients. You will be required to gather and translate client requirements into system specifications, as well as contribute to project estimations by providing accurate information to Technology Leads and Project Managers. Your role will also include actively participating in the development of efficient programs and systems to support our clients in their digital transformation journey. If you have expertise in Network SDWAN, SDLAN, LAN, WAN, CISCO ACI, ISE, Routing, Switching, Wireless, Data Center Network Security, and Firewall Policies, you are encouraged to apply for this position. Additionally, knowledge in SDN-NFV, Software Defined WAN (SDWAN), Cisco LAN Switches, Cisco ACI, Routing technologies, and Network Security Firewall & Policies will be considered a plus.,