4852 Wan Jobs - Page 42

Job Description Performs IT functions such as design, analysis, evaluation, testing, debugging and implementation of applications programs supporting the company infrastructure business processes and operations and/or network-based (cloud) product systems. Analyzes, installs, acquires, modifies and supports operating systems, database or utilities software. Plans, conducts and directs the analysis of business problems with automated systems solutions. Analyzes, designs, acquires and implements projects for LAN and/or WAN systems. Plans, designs, acquires and implements telecommunications voice/wire systems. At higher job levels, may contribute to the development, testing, evaluation or design of system or infrastructure architecture used throughout the IT solution set. May be working in conjunction with Professional Services and outsourcing functions. May include web-enabled solutions. Roles & Responsibilities JOB TITLE: Apple Engineer JOB OBJECTIVE: We are seeking a skilled and proactive Level 3 Apple Engineer with deep expertise in JAMF Pro and Apple Business Manager (ABM) to support and enhance our Apple device ecosystem. This role is ideal for a tech-savvy professional who thrives in a fast-paced environment and is passionate about delivering seamless Apple device management experiences across the organization. KEY RESPONSIBILITIES: Device Management & Deployment: Configure, deploy, and manage Apple devices (macOS, iOS, iPadOS) using JAMF Pro and Apple Business Manager. Automate device enrollment and provisioning workflows using ABM and JAMF PreStage enrollments. Maintain and optimize zero-touch deployment strategies. Leveraging JAMF Platform SSO and/or JAMF connect. System Administration: Manage policies, configuration profiles, scripts, and patch management in JAMF. Monitor device compliance, security baselines, and software updates. Troubleshoot and resolve Level 2 support issues related to Apple hardware, software, and MDM configurations. Integration & Security: Integrate JAMF with enterprise tools such as identity providers (e.g., Azure AD, Okta), endpoint protection, and inventory systems. Enforce security policies including FileVault, Gatekeeper, and system integrity protection. Collaboration & Documentation: Work closely with IT support teams, InfoSec, and end-users to ensure optimal Apple device performance. Document processes, configurations, and troubleshooting steps in internal knowledge bases. KEY QUALIFICATIONS: 4-6 years of experience in Apple device management in a corporate or enterprise environment. Proficiency with JAMF Pro, Apple Business Manager, and Apple School Manager (if applicable). Strong understanding of macOS and iOS operating systems, Apple hardware, and Apple ecosystem tools. Experience with scripting languages (e.g., Bash, Python) for automation and troubleshooting. Familiarity with identity and access management (IAM) and SSO integrations. Excellent problem-solving and analytical skills. Strong communication and interpersonal abilities. Ability to work independently and collaboratively in a team environment. Detail-oriented with a focus on continuous improvement. PREFERRED QUALIFICATIONS: Bachelor s degree in related field. JAMF 200 or 300 certification. Apple Certified Support Professional (ACSP) or Apple Certified IT Professional (ACiT). Experience with enterprise networking, VPN, and security tools. Knowledge of ITIL practices and ticketing systems (e.g., ServiceNow, Jira).

Support hours : Predominantly US business hours. Roles and Responsibilities: Acting as a Tier T1.5/2 for GCSC Teams. 1st responders supporting AT&T GCSC strategic services like Flexware, SDWAN OTT Predominantly US business hours. Expertise in Performing network triage Knowledge of different types of transport/Circuits -AVPN,AIA,BB,LTE Managing the process of Service restoral and break/fix functions Scope include Analyze and escalate Prioritizing and analyzing the events in the network Engage right group for software or hardware resources when unavailable or when there is degradation in performance impacting business processes. Ensure monitoring, data capture, and analysis capabilities to quickly identify problem areas and provide corrective action. Ticket Management Work with internal support groups and recommend diagnostic tests based on degree of service impairment Access provider management and associated escalations Negotiate and coordinate with other support centers (i.e. external organizations and internal and external business partners) for sectionalization and testing plans. Escalate ticket according to process based on the established intervals. Technical Skills:- Minimum 2-3 years of relevant experience in telecommunications & managed network infrastructure industry More than 1 years of working experience, preferably on customer services interfacing with clients. 1-2 years of hands on experience on Networking / IT infrastructure as an engineer (any of the one listed WAN, LAN, Voice, IT infrastructure, Hosting, Servers, Firewall, NOC etc) Good knowledge on SDN/SDWAN Viptela, Velocloud, Silverpeak or 128T Excellent knowledge of WAN, LAN & Voice technologies to manage the IT operations Good knowledge on various Router, Switches. Load Balancers, Firewalls, Wireless technology, Access Points, WAN Circuits, SD WAN, Call manager, gateway etc Strong understanding of Voice, Data and IP networks is required. Professional Skills:- Strong understanding of Voice, Data and IP networks is required. Excellent communication skills (verbal & written, technical & interpersonal) Excellent problem-solving skills Highly skilled in the use of PC systems and applications Ability to work well under pressure, set priorities and make well-considered decisions Drive, enthusiasm, initiative, commitment and self-motivation Years of Experience : 2+yrs Education : BE/B.TECH + CCNA/CCNP certified Job ID R-73111 Date posted 07/21/2025

At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Job Title: Operation Technician Team: Collaboration Solution Support Scope: Global Support ident Management Lead Job Summary The primary responsibility of the role is to provide third level of support to end users Incident, service catalogue Tasks, Problem cases that have been escalated by lower tiers. The candidate will be part of the Collaboration Solution Support team and responsible for supporting End User Technology Services (i.e., Messaging / Outlook, Zoom, MS Digital whiteboard Mural, Miro, Lucid, Planner, To Do, Project On Web , Microsoft VIVA , Kaltura, Cvent, Slido). Candidate will be working in rotational shifts including night shift Essential Functions of the Job: Investigate and diagnose Incidents to restore a failed IT Service as quickly as possible Resolve Incidents within the specified Service Level Agreements/Operational Level Agreements Identify improvement opportunities within incident resolution Provide specialized investigation and diagnosis of all Incidents and Service Catalogue Requests Liaising between Outage Management and other Technical support team on Infrastructure outages for resolution. Enable standardization of processes and working practices as they relate to End User Incident track. Review Operation Manuals, Production Support Procedures and provide input into projects to ensure Collaboration Solution Support receives the correct level of technical information (knowledge and access) required to support new applications/services. Create and update knowledge articles Improve efficiency of Operations by implementing efficient automated processes. Knowledge and Skills Requirements: Knowledge in all aspects Incident Management processes and High Priority Incidents. Ability to work well in high pressure environment whilst maintaining focus and sense of urgency. Ability to coordinate various levels IT Services personnel across multiple locations and cultural backgrounds Ability to demonstrate analytical/decision making while preparing reports or working independently. Ability to coach & develop in an escalated role Familiarity with Quality Management Processes Ability to multitask time critical tasks while maintaining highest levels of quality Familiarization of current IT infrastructure and application technology. Understanding of ITIL Service Management principles particularly Incident, Problem and Change Management. Strong listening, written and verbal communication skills. Process Alignment/Technical Leadership: Ensure team adherence to established processes. Implement process improvement plans including training, shift left activities and identification of automation. Seek out solutions to technical questions and service support inconsistencies. Provide technical triage and resolution steps for new applications/services from escalation support teams. Provide technical assistance to the End User Technical issues Track team within P1 Incident Management. Helping in identification of appropriate recovery actions and required technical resources. Review Ops Manuals and PSPs and provide input into projects to ensure ISM receives the correct level of technical information (knowledge and access) required to support new apps/services. Drive automation of redundant incident resolution activities. Promote operational excellence by challenging current practices, carrying out research and contributing new data and insights into team’s best practices. Technical involvement/advice within Service Intake and/or within projects for new services which fall under the End User Technical track Technical Skill Excellent Knowledge MS Outlook, Outlook Web Application, Auto discover, Shared mailbox, etc Key skill with Outlook technical support and Exchange support Knowledge in Mural, Miro, Lucid and MS whiteboard Knowledge in Event platforms such as Kaltura , Cvent and Slido Understanding in Planner, To Do, Project On Web and Microsoft VIVA Understanding in Windows Operating System, Active Directory, Network LAN/WAN Coaching & Development: Promote operational excellence by challenging current practices, carrying out research and contributing new data and insights into team’s best practices. Coach and develop more junior members of the Collaboration Solution Support team by: Reviewing others’ work for compliance with team quality standards and provide suggestions for improvement. Providing constructive feedback tailored to each person’s style and environment. Adopting appropriate coaching techniques to meet the various needs of team members. Recommending development activities tailored to each team member’s needs and learning style. Job Requirement: Education Any Bachelor’s degree or related discipline Experience Overall 6-8 years & Minimum 3-4 Years of experience in Incident Management Good technical background with understanding of large complex infrastructure Experience working with IT requirements of a global firm Experience of ITIL Major Incident Management and coordination in a large organization Certification Requirements: Must have MCSA: Windows Server 2016 ITIL Foundation certification Good to Have MCSA: Office 365 Designing and Deploying Microsoft Exchange Server 2016(Exam 70-345) MCSE Productivity Solutions Expert Microsoft 365 Certified: Teamwork Administrator Associate Microsoft Certified Desktop Support Technician (MCDST) Knowledge in analytical tools like Power Bi, Spotfire, Tableau. EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Job Title: Operation Technician Team: Collaboration Solution Support Scope: Global Support ident Management Lead Job Summary The primary responsibility of the role is to provide third level of support to end users Incident, service catalogue Tasks, Problem cases that have been escalated by lower tiers. The candidate will be part of the Collaboration Solution Support team and responsible for supporting End User Technology Services (i.e., Messaging / Outlook, Zoom, MS Digital whiteboard Mural, Miro, Lucid, Planner, To Do, Project On Web , Microsoft VIVA , Kaltura, Cvent, Slido). Candidate will be working in rotational shifts including night shift Essential Functions of the Job: Investigate and diagnose Incidents to restore a failed IT Service as quickly as possible Resolve Incidents within the specified Service Level Agreements/Operational Level Agreements Identify improvement opportunities within incident resolution Provide specialized investigation and diagnosis of all Incidents and Service Catalogue Requests Liaising between Outage Management and other Technical support team on Infrastructure outages for resolution. Enable standardization of processes and working practices as they relate to End User Incident track. Review Operation Manuals, Production Support Procedures and provide input into projects to ensure Collaboration Solution Support receives the correct level of technical information (knowledge and access) required to support new applications/services. Create and update knowledge articles Improve efficiency of Operations by implementing efficient automated processes. Knowledge and Skills Requirements: Knowledge in all aspects Incident Management processes and High Priority Incidents. Ability to work well in high pressure environment whilst maintaining focus and sense of urgency. Ability to coordinate various levels IT Services personnel across multiple locations and cultural backgrounds Ability to demonstrate analytical/decision making while preparing reports or working independently. Ability to coach & develop in an escalated role Familiarity with Quality Management Processes Ability to multitask time critical tasks while maintaining highest levels of quality Familiarization of current IT infrastructure and application technology. Understanding of ITIL Service Management principles particularly Incident, Problem and Change Management. Strong listening, written and verbal communication skills. Process Alignment/Technical Leadership: Ensure team adherence to established processes. Implement process improvement plans including training, shift left activities and identification of automation. Seek out solutions to technical questions and service support inconsistencies. Provide technical triage and resolution steps for new applications/services from escalation support teams. Provide technical assistance to the End User Technical issues Track team within P1 Incident Management. Helping in identification of appropriate recovery actions and required technical resources. Review Ops Manuals and PSPs and provide input into projects to ensure ISM receives the correct level of technical information (knowledge and access) required to support new apps/services. Drive automation of redundant incident resolution activities. Promote operational excellence by challenging current practices, carrying out research and contributing new data and insights into team’s best practices. Technical involvement/advice within Service Intake and/or within projects for new services which fall under the End User Technical track Technical Skill Excellent Knowledge MS Outlook, Outlook Web Application, Auto discover, Shared mailbox, etc Key skill with Outlook technical support and Exchange support Knowledge in Mural, Miro, Lucid and MS whiteboard Knowledge in Event platforms such as Kaltura , Cvent and Slido Understanding in Planner, To Do, Project On Web and Microsoft VIVA Understanding in Windows Operating System, Active Directory, Network LAN/WAN Coaching & Development: Promote operational excellence by challenging current practices, carrying out research and contributing new data and insights into team’s best practices. Coach and develop more junior members of the Collaboration Solution Support team by: Reviewing others’ work for compliance with team quality standards and provide suggestions for improvement. Providing constructive feedback tailored to each person’s style and environment. Adopting appropriate coaching techniques to meet the various needs of team members. Recommending development activities tailored to each team member’s needs and learning style. Job Requirement: Education Any Bachelor’s degree or related discipline Experience Overall 6-8 years & Minimum 3-4 Years of experience in Incident Management Good technical background with understanding of large complex infrastructure Experience working with IT requirements of a global firm Experience of ITIL Major Incident Management and coordination in a large organization Certification Requirements: Must have MCSA: Windows Server 2016 ITIL Foundation certification Good to Have MCSA: Office 365 Designing and Deploying Microsoft Exchange Server 2016(Exam 70-345) MCSE Productivity Solutions Expert Microsoft 365 Certified: Teamwork Administrator Associate Microsoft Certified Desktop Support Technician (MCDST) Knowledge in analytical tools like Power Bi, Spotfire, Tableau. EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

The GOC Analyst is responsible for performing technical analysis of issues and outages affecting RSM s Core IT Systems. This role involves troubleshooting and resolving problems or, when necessary, escalating more complex issues to senior system administrators or network engineers. The analyst also researches and documents mitigation strategies while maintaining up-to-date knowledge of client technologies and their operational impact. Working in a 24x7 environment with critical uptime requirements, the GOC Analyst must effectively prioritize issue resolution. The role includes performing basic system administration tasks, such as network and system troubleshooting, and executing scripts to support operational needs. The GOC Analyst is responsible for performing technical analysis of issues and outages affecting RSM s Core IT Systems. This role involves troubleshooting and resolving problems or, when necessary, escalating more complex issues to senior system administrators or network engineers. The analyst also researches and documents mitigation strategies while maintaining up-to-date knowledge of client technologies and their operational impact. Working in a 24x7 environment with critical uptime requirements, the GOC Analyst must effectively prioritize issue resolution. The role includes performing basic system administration tasks, such as network and system troubleshooting, and executing scripts to support operational needs. Continuously monitor servers, networks, LAN/WAN infrastructure, SD-WAN appliances, and other critical components using tools like SCOM, SolarWinds and Orion to detect anomalies, outages, and performance issues Respond promptly to alerts by troubleshooting server, network, and application issues, executing scripts if needed, and resolving or escalating incidents on a priority basis Manage support tickets through the ticketing system (ServiceNow), ensuring accurate tracking, SLA compliance, and the creation of runbooks, knowledge base articles, and incident documentation Escalate complex issues to senior engineers or specialized teams and coordinate with carriers, vendors, and service providers to resolve LAN/WAN-related incidents Work with cross-functional teams to resolve infrastructure issues and communicate with customers, end-users, and local technicians to provide updates and gather relevant information. Generate regular reports on system health, incidents, and performance trends while identifying recurring issues and recommending preventive measures Participate in scheduled maintenance, patch management, and upgrades, performing basic system administration tasks and executing troubleshooting scripts as needed Contribute to process optimization by ensuring alignment with ITIL standards and implementing best practices for incident and problem management. EDUCATION Professional Full-time Degree & Bachelor s Degree in a related field is required. TECHNICAL SKILLS Proficient in using tools like SCOM, SolarWinds and Orion to monitor servers, network infrastructure, SD-WAN appliances, and LAN/WAN systems for performance and stability. Experienced in diagnosing and resolving server, network, and application issues through initial troubleshooting, executing scripts, and managing alerts efficiently. Skilled in managing and tracking support tickets through platforms like ServiceNow, ensuring SLA compliance and maintaining detailed documentation for each incident. Able to escalate complex issues to senior engineers while coordinating with vendors, service providers, and carriers for timely incident resolution. Competent in generating system health reports and documenting incidents, runbooks, knowledge base articles, and shift handover reports to ensure At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmus. com/careers/india. html . Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please send us an email at careers@rsmus. com .

We are seeking a skilled Network Administrator to maintain and optimize our organization s network infrastructure. The successful candidate will be responsible for managing LAN/WAN environments, ensuring network availability, performance, and security. This role involves configuring, troubleshooting, and supporting network hardware and software systems, while collaborating with internal teams and vendors. Key Responsibilities 3+ years of hands-on experience as a Network Administrator or similar role with hands on experience in various networking products such as routers, switches, wireless, load balancers, WAN optimizers etc. Solid understanding of firewall configuration, network security, and segmentation best practices. Working knowledge of wireless network configuration and troubleshooting. Good understanding of ITIL processes, ticketing systems, and change management. Strong problem-solving and analytical skills with attention to detail. Expertise in Routing protocols like OSPF, EIGRP, and BGP. Expertise in HSRP/VRRP/GLBP and STP implementation. Experience in configuring IPSEC/GRE. Able to work independently and efficiently on WIFI technologies (Cisco, Aruba, Rukus etc. ) Should be able to work on issues related to WAN optimizers like Riverbed, Silver peak etc. Requirements Install, configure, and maintain network devices including routers, switches, firewalls, VPNs, and wireless access points. Monitor network performance and proactively identify and resolve bottlenecks, latency, and connectivity issues. Perform regular maintenance tasks such as firmware upgrades, backups, and patching of network equipment. Maintain and support enterprise Wi-Fi infrastructure and remote access solutions (VPN, SSL). Collaborate with system administrators and application teams to ensure network compatibility and stability. Capacity planning of the network devices with proper recommendations. Responsible for Installation, configuration and troubleshooting of network products like Router, switches, load balancers, WAN Accelerators, WIFI, Cisco ACI, Cisco Meraki, SDWAN etc. . . Preparation of Daily/Weekly/Monthly reports Ensure adherence to quality / security standards defined for the engagement Perform Trend analysis, identify top few incidents and work with respective teams/individual to minimize the incidents. Prepare and maintain Setup related documentation, operational and system documentation. Regular IOS updation and hotfixes Maintain records of the conversations with the customer and analyze the data. Handling customer queries on Chat and E-mails. SourceMash Technologies is a leading solution provider for internet-based applications and product development since 2008. Be a part of our company that is facilitated by highly skilled professionals dedicated to providing total IT solutions under one roof. We offer remarkable services in the areas of Software Development, Quality Assurance, and Support. An employee welcome kit, like Custom Notepad, T-Shirt, Water Bottle etc. , is also included in employee welcome packages onboard. SourceMash Technologies offers the best employee health insurance benefit to their employees family members under the same policy. Annual leaves are paid at the payment rate in the working period before the leave, and no untaken leaves can be considered part of the mandatory notice periods.

We are seeking a skilled Network Administrator to maintain and optimize our organization s network infrastructure. The successful candidate will be responsible for managing LAN/WAN environments, ensuring network availability, performance, and security. This role involves configuring, troubleshooting, and supporting network hardware and software systems, while collaborating with internal teams and vendors. Key Responsibilities 3+ years of hands-on experience as a Network Administrator or similar role with hands on experience in various networking products such as routers, switches, wireless, load balancers, WAN optimizers etc. Solid understanding of firewall configuration, network security, and segmentation best practices. Working knowledge of wireless network configuration and troubleshooting. Good understanding of ITIL processes, ticketing systems, and change management. Strong problem-solving and analytical skills with attention to detail. Expertise in Routing protocols like OSPF, EIGRP, and BGP. Expertise in HSRP/VRRP/GLBP and STP implementation. Experience in configuring IPSEC/GRE. Able to work independently and efficiently on WIFI technologies (Cisco, Aruba, Rukus etc. ) Should be able to work on issues related to WAN optimizers like Riverbed, Silver peak etc. Requirements Install, configure, and maintain network devices including routers, switches, firewalls, VPNs, and wireless access points. Monitor network performance and proactively identify and resolve bottlenecks, latency, and connectivity issues. Perform regular maintenance tasks such as firmware upgrades, backups, and patching of network equipment. Maintain and support enterprise Wi-Fi infrastructure and remote access solutions (VPN, SSL). Collaborate with system administrators and application teams to ensure network compatibility and stability. Capacity planning of the network devices with proper recommendations. Responsible for Installation, configuration and troubleshooting of network products like Router, switches, load balancers, WAN Accelerators, WIFI, Cisco ACI, Cisco Meraki, SDWAN etc. . . Preparation of Daily/Weekly/Monthly reports Ensure adherence to quality / security standards defined for the engagement Perform Trend analysis, identify top few incidents and work with respective teams/individual to minimize the incidents. Prepare and maintain Setup related documentation, operational and system documentation. Regular IOS updation and hotfixes Maintain records of the conversations with the customer and analyze the data. Handling customer queries on Chat and E-mails. SourceMash Technologies is a leading solution provider for internet-based applications and product development since 2008. Be a part of our company that is facilitated by highly skilled professionals dedicated to providing total IT solutions under one roof. We offer remarkable services in the areas of Software Development, Quality Assurance, and Support. An employee welcome kit, like Custom Notepad, T-Shirt, Water Bottle etc. , is also included in employee welcome packages onboard. SourceMash Technologies offers the best employee health insurance benefit to their employees family members under the same policy. Annual leaves are paid at the payment rate in the working period before the leave, and no untaken leaves can be considered part of the mandatory notice periods.

At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Job Title: Operation Technician Team: Collaboration Solution Support Scope: Global Support ident Management Lead Job Summary The primary responsibility of the role is to provide third level of support to end users Incident, service catalogue Tasks, Problem cases that have been escalated by lower tiers. The candidate will be part of the Collaboration Solution Support team and responsible for supporting End User Technology Services (i.e., Messaging / Outlook, Zoom, MS Digital whiteboard Mural, Miro, Lucid, Planner, To Do, Project On Web , Microsoft VIVA , Kaltura, Cvent, Slido). Candidate will be working in rotational shifts including night shift Essential Functions of the Job: Investigate and diagnose Incidents to restore a failed IT Service as quickly as possible Resolve Incidents within the specified Service Level Agreements/Operational Level Agreements Identify improvement opportunities within incident resolution Provide specialized investigation and diagnosis of all Incidents and Service Catalogue Requests Liaising between Outage Management and other Technical support team on Infrastructure outages for resolution. Enable standardization of processes and working practices as they relate to End User Incident track. Review Operation Manuals, Production Support Procedures and provide input into projects to ensure Collaboration Solution Support receives the correct level of technical information (knowledge and access) required to support new applications/services. Create and update knowledge articles Improve efficiency of Operations by implementing efficient automated processes. Knowledge and Skills Requirements: Knowledge in all aspects Incident Management processes and High Priority Incidents. Ability to work well in high pressure environment whilst maintaining focus and sense of urgency. Ability to coordinate various levels IT Services personnel across multiple locations and cultural backgrounds Ability to demonstrate analytical/decision making while preparing reports or working independently. Ability to coach & develop in an escalated role Familiarity with Quality Management Processes Ability to multitask time critical tasks while maintaining highest levels of quality Familiarization of current IT infrastructure and application technology. Understanding of ITIL Service Management principles particularly Incident, Problem and Change Management. Strong listening, written and verbal communication skills. Process Alignment/Technical Leadership: Ensure team adherence to established processes. Implement process improvement plans including training, shift left activities and identification of automation. Seek out solutions to technical questions and service support inconsistencies. Provide technical triage and resolution steps for new applications/services from escalation support teams. Provide technical assistance to the End User Technical issues Track team within P1 Incident Management. Helping in identification of appropriate recovery actions and required technical resources. Review Ops Manuals and PSPs and provide input into projects to ensure ISM receives the correct level of technical information (knowledge and access) required to support new apps/services. Drive automation of redundant incident resolution activities. Promote operational excellence by challenging current practices, carrying out research and contributing new data and insights into team’s best practices. Technical involvement/advice within Service Intake and/or within projects for new services which fall under the End User Technical track Technical Skill Excellent Knowledge MS Outlook, Outlook Web Application, Auto discover, Shared mailbox, etc Key skill with Outlook technical support and Exchange support Knowledge in Mural, Miro, Lucid and MS whiteboard Knowledge in Event platforms such as Kaltura , Cvent and Slido Understanding in Planner, To Do, Project On Web and Microsoft VIVA Understanding in Windows Operating System, Active Directory, Network LAN/WAN Coaching & Development: Promote operational excellence by challenging current practices, carrying out research and contributing new data and insights into team’s best practices. Coach and develop more junior members of the Collaboration Solution Support team by: Reviewing others’ work for compliance with team quality standards and provide suggestions for improvement. Providing constructive feedback tailored to each person’s style and environment. Adopting appropriate coaching techniques to meet the various needs of team members. Recommending development activities tailored to each team member’s needs and learning style. Job Requirement: Education Any Bachelor’s degree or related discipline Experience Overall 6-8 years & Minimum 3-4 Years of experience in Incident Management Good technical background with understanding of large complex infrastructure Experience working with IT requirements of a global firm Experience of ITIL Major Incident Management and coordination in a large organization Certification Requirements: Must have MCSA: Windows Server 2016 ITIL Foundation certification Good to Have MCSA: Office 365 Designing and Deploying Microsoft Exchange Server 2016(Exam 70-345) MCSE Productivity Solutions Expert Microsoft 365 Certified: Teamwork Administrator Associate Microsoft Certified Desktop Support Technician (MCDST) Knowledge in analytical tools like Power Bi, Spotfire, Tableau. EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

Position Overview Head IT & ITES is responsible for overseeing the entire IT strategy, infrastructure, and systems across all business units within the corporate framework. This role ensures the seamless operation and enhancement of IT services and solutions The role also involves aligning IT functions with corporate strategies, ensuring compliance with IT policies, and optimizing processes through technology to improve the overall efficiency and performance. Key Responsibilities Lead and manage the corporate IT strategy, aligning IT initiatives with organizational goals and business strategies. Develop and implement IT governance frameworks, ensuring all technology systems and processes meet compliance, security standards, and industry regulations. Oversee the design, implementation, and maintenance of business systems (ERP, CRM, etc.), ensuring high availability, security, and scalability. Oversee network configuration, Servers, Workstations, Networking equipment, PABX, email accounts, and also support for the underlying server/desktop infrastructure. Lead vendor negotiations, manage contracts, and maintain strong relationships with external partners to ensure cost-effective procurement and high service quality. Oversee corporate network architecture, ensuring robust infrastructure for WAN/LAN, VPNs, and secure data communication across business units. Ensure the smooth functioning of IT operations across corporate and other associated units, including the management of data centers, server infrastructures, workstations, telephony systems, and cloud environments. Manage and enforce disaster recovery plans and business continuity processes to minimize downtime and mitigate risks related to data loss or cyber threats. Ensure adherence to IT security policies, conducting regular audits and implementing best practices to protect corporate information systems and data. Keep abreast of the latest trends in IT technology and systems, proactively introducing new solutions to improve operational efficiency, service delivery, and cost-effectiveness. Manage the IT budget, ensuring cost optimization across all IT-related expenditures. Provides user training and support of all property/site systems, network enhancements, hardware and software support. Maintains an inventory of all hardware products and software licenses, and reviews maintenance agreements. Aware of the most up-to-date methods and technologies in the Information Communication Technology (I.C.T.) industry. Interact with senior management and provides best practices and proven solutions that will improve and enhance the delivery of products, systems, software across the resort Lead, mentor, and develop the IT team, fostering a culture of collaboration and innovation. Provide guidance and technical support to all corporate-level IT staff. Key Competencies Advanced knowledge of network infrastructure (WAN/LAN, VPNs, firewalls), server and storage systems, cloud technologies, and cybersecurity protocols. Strong project management skills to oversee the deployment and integration of IT systems, ensuring timely delivery and within budget. Skilled in vendor negotiation, contract management, and maintaining long-term relationships with service providers. Proficient in IT security frameworks and compliance with data privacy laws and regulatory standards (e.g., GDPR, ISO, etc.). Excellent problem-solving skills with the ability to conduct root cause analysis for critical issues. Proven experience in leading and managing cross-functional IT teams, fostering a culture of continuous improvement and professional development. Strong understanding of business operations, financial systems, and the impact of IT on business performance.

Job Description: Support hours : Predominantly US business hours. Roles and Responsibilities: Acting as a Tier T1.5/2 for GCSC Teams. 1st responders supporting AT&T GCSC strategic services like Flexware, SDWAN OTT Predominantly US business hours. Expertise in Performing network triage Knowledge of different types of transport/Circuits -AVPN,AIA,BB,LTE Managing the process of Service restoral and break/fix functions Scope include – Analyze and escalate Prioritizing and analyzing the events in the network Engage right group for software or hardware resources when unavailable or when there is degradation in performance impacting business processes. Ensure monitoring, data capture, and analysis capabilities to quickly identify problem areas and provide corrective action. Ticket Management Work with internal support groups and recommend diagnostic tests based on degree of service impairment Access provider management and associated escalations Negotiate and coordinate with other support centers (i.e. external organizations and internal and external business partners) for sectionalization and testing plans. Escalate ticket according to process based on the established intervals. Technical Skills:- Minimum 2-3 years of relevant experience in telecommunications & managed network infrastructure industry More than 1 years of working experience, preferably on customer services interfacing with clients. 1-2 years of hands on experience on Networking / IT infrastructure as an engineer (any of the one listed – WAN, LAN, Voice, IT infrastructure, Hosting, Servers, Firewall, NOC etc) Good knowledge on SDN/SDWAN – Viptela, Velocloud, Silverpeak or 128T Excellent knowledge of WAN, LAN & Voice technologies to manage the IT operations Good knowledge on various Router, Switches. Load Balancers, Firewalls, Wireless technology, Access Points, WAN Circuits, SD WAN, Call manager, gateway etc Strong understanding of Voice, Data and IP networks is required. Professional Skills:- Strong understanding of Voice, Data and IP networks is required. Excellent communication skills (verbal & written, technical & interpersonal) Excellent problem-solving skills Highly skilled in the use of PC systems and applications Ability to work well under pressure, set priorities and make well-considered decisions Drive, enthusiasm, initiative, commitment and self-motivation Years of Experience : 2+yrs Education : BE/B.TECH + CCNA/CCNP certified Weekly Hours: 40 Time Type: Regular Location: Hyderabad, Andhra Pradesh, India It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.

About The Opportunity Operating in the information technology and network infrastructure sector, our organization is a pioneering leader in providing robust and secure connectivity solutions for diverse clientele. We focus on delivering reliability, performance, and security in network management by leveraging cutting-edge technologies and industry best practices. This is an exciting opportunity for professionals driven to ensure the seamless operation of on-site network systems in India. Role & Responsibilities Manage and maintain the organization’s networks, including LAN, WAN, and VPN infrastructures ensuring optimal performance and uptime. Configure, install, and upgrade routers, switches, firewalls, and other network devices within an on-site environment. Monitor network performance, diagnose issues, and perform troubleshooting to quickly resolve outages and connectivity problems. Implement robust network security protocols and conduct regular audits to safeguard data and systems from vulnerabilities. Collaborate with IT support and engineering teams to design and deploy network solutions that meet evolving business requirements. Maintain comprehensive documentation of network configurations, changes, and maintenance procedures to support operational continuity and compliance. Skills & Qualifications Must-Have Bachelor’s degree in Computer Science, Information Technology, or a related field. Proven experience in network administration, including configuring and maintaining routers, switches, and firewalls. Strong understanding of network protocols, LAN/WAN technologies, and VPN solutions. Hands-on experience with network monitoring tools and troubleshooting practices. Excellent problem-solving skills with the ability to quickly diagnose and resolve network issues. Preferred Industry certifications such as CCNA, CCNP, or equivalent. Familiarity with virtualization, cloud networking, and software-defined networking (SDN) environments. Benefits & Culture Highlights Opportunity to work with leading-edge network technologies in a dynamic IT environment. Collaborative and growth-focused culture fostering continuous learning and career advancement. Competitive compensation package and on-site work benefits in India. If you are a proactive Network Administrator with a passion for optimizing network performance and ensuring secure connectivity, we encourage you to apply and join our forward-thinking team. Skills: resolve,lan/wan,network monitoring,vpn,organization,firewall management,switch configuration,network configuration,network administration,router configuration,troubleshooting,information technology,it,firewalls,connectivity,network performance,network administrator,edge,network security protocols,diagnose

Overview: WELCOME TO SITA SITA is the leading specialist in air transport communications and information technology. We don’t just connect the global aviation industry, we apply decades of experience and expertise to address almost every core business, operational, baggage, and passenger process in air transport. As an organization, we cover 95% of all international air travel destinations and work with over 2,800 air transport and government customers in every corner of the globe. Immerse yourself in the dynamic world of technology while embracing our collaborative, and inclusive culture. Ready to redefine air travel? The journey starts here, with you at SITA. ABOUT THE ROLE & TEAM: Architect and design the solution to meet the business requirements of SITA customers predominantly in the pre-sales phase (RFPs or unsolicited opportunities) with focus on deployment, infrastructure, network architecture, and cloud architecture. WHAT YOU WILL DO: Manage technical solution in response to an RFP or unsolicited case that can consist of multiple SITA products (and portfolios), which includes new or evolving technologies and SITA solution portfolios. Design the deployment architecture and infrastructure specifications- servers and networking(LAN and WAN) for a solution to the customer’s requirements. Design deployment architecture for SITA products, including runtime environment in various flavours – on premise servers, virtualized server environment, containerized application environment through Kubernetes, public cloud, etc., to meet functional and non-functional system requirements. Design the network solution – both LAN/WLAN (in the airport) and WAN. Develop the conceptual design, and high-level design, and provide suitable inputs for the low-level design. Develop Bill of Materials: Compute & Storage and Networking. -Specifications for - Servers, Virtual Machines, Containers (e.g. Docker, Kubernetes), etc. based on guidance from SITA's product toolkits. -Storage - including backup solution Networking – LAN/WLAN components including switches, firewalls, etc. and WAN components including telco circuits, and also SD-WAN. Software Licensing requirements – Operating System, Database, Virtualization, etc. Other Infrastructure – Power (UPS), Racks, Cabling, etc. Guides and contributes to the design coordination and development solutions working with multiple parties both internally and externally. Contributes to the transfer of projects for implementation. Interact with colleagues to gain knowledge and to share ideas. Qualifications: Experience 7- 10 years of experience in Information Technology, Air Transport, Telecom, or any other relevant industry in a technical Pre-Sales role Proven track record in producing communicating and documenting successful technical customer solutions Proven track record in managing solution proposals, costing, and customer presentation with great level of details. Solid experience in designing compute, storage, and networking solutions in all possible deployment scenarios – on premise, virtualized environment, private cloud, public cloud, or a mix. Solid experience in network design – LAN/WLAN, and WAN. Solid experience in Security: IPSEC, Access-lists, NAT, understanding of Firewall functions Understanding of Cloud Connectivity such as Azure Express Route, AWS Direct Connect, is a great plus Understanding of Cloud Security such as Zscaler, Cisco umbrella is a great plus Understanding of Systems Monitoring – Network Monitoring, Security Monitoring (SIEM), etc. Understanding of Versa (or Cisco) SDWAN architecture is a great plus Adept at drawing technical diagrams - Good knowledge of Visio, competence in Excel and PowerPoint. Network design and standard vendor products Server sizing (virtualized environment and cloud) and software licensing Commercial Acumen Degree or equivalent experience in Computer Science, Information Technology and/or Engineering. WHAT WE OFFER We value diversity, operating in 200 countries and spanning 60 languages and cultures. Our inclusive offices are comfortable and fun, with the flexibility to work from home. Join our team and step closer to your best life. Joining us is more than a career; it’s joining the lively SkyStar community. Connect with peers who share your passion and grow through personalized initiatives. Discover your potential with us! Flex Week: Work from home up to 2 days/week (depending on your team’s needs) Flex Day: Make your workday suit your life and plans. Flex Location: Take up to 30 days a year to work from any location in the world. Employee Wellbeing: We’ve got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health – a personalized platform that supports a range of wellbeing needs. Professional Development: Level up your skills with our training platforms, including LinkedIn Learning! Competitive Benefits: Competitive benefits that make sense with both your local market and employment status. SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self-identify in the application process.

Overview WELCOME TO SITA We're the team that keeps airports moving, airlines flying smoothly, and borders open. Our tech and communication innovations are the secret behind the success of the world's air travel industry. You'll find us at 95% of international hubs. We partner closely with over 2,500 transportation and government clients, each with their own unique needs and challenges. Our goal is to find fresh solutions and cutting-edge tech to make their operations run like clockwork. Want to be a part of something big? Are you ready to love your job? The adventure begins right here, with you, at SITA. ABOUT THE ROLE & TEAM As a Lead Infrastructure Security Architect you will be accountable for designing the security technology architecture structure of the SITA WAN and SDWAN and SSE Solutions sold to SITA customers. This has to be done in accordance to the business requirements, CISO policies and relevant vendor capabilities. WHAT YOU’LL DO Analyze the technological needs of customers on security for WAN and SDWAN Architecture together with product managers requirements Design corresponding security infrastructure platform, integrated with platform network Consider hardware virtualization and interactive solutions according to existing security strategies, processes and standards Support Solution Integration with customer ecosystem (AD, PKI) Collaborate with various stakeholders within SITA (Product, Operations) to meet Network Security project and product objectives Support the validation through lab and pilots Be the expert level of support for Security Deployment during service activation and transition phase Provide Engineering Life cycle management (new releases validation, new features) Analyze implications of security technology evolution on product portfolio and recommend evolutions Support Solution Designers and Project Managers on customer projects Support Operations in case of problem escalation Qualifications ABOUT YOUR SKILLS 8+ years experience in a Network and Security environment Expertise in security network design, operational support, hands-on implementation and configuration of network elements Advanced knowledge of network and security protocols Excellent communication skills. Must be able to interact with internal stakeholders, customers, business partners and represent SITA Degree in a technical discipline (e.g. Network and Security) or sufficient work experience to demonstrate proficiency at this level. Experience and Industry certification in Network and Security domain/products in particular on WAN and SDWAN is desirable WHAT WE OFFER We’re all about diversity. We operate in 200 countries and speak 60 different languages and cultures. We’re really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what it's like to join our team and take a step closer to your best life ever. Flex Week: Work from home up to 2 days/week (depending on your team’s needs) Flex Day: Make your workday suit your life and plans. Flex Location: Take up to 30 days a year to work from any location in the world. Employee Wellbeing: We’ve got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health – a personalized platform that supports a range of wellbeing needs. Professional Development : Level up your skills with our training platforms, including LinkedIn Learning! Competitive Benefits : Competitive benefits that make sense with both your local market and employment status. SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self-identify in the application process.

Overview WELCOME TO SITA We're the team that keeps airports moving, airlines flying smoothly, and borders open. Our tech and communication innovations are the secret behind the success of the world’s air travel industry. You'll find us at 95% of international hubs. We partner closely with over 2,500 transportation and government clients, each with their own unique needs and challenges. Our goal is to find fresh solutions and cutting-edge tech to make their operations run like clockwork. Want to be a part of something big? Are you ready to love your job? The adventure begins right here, with you, at SITA. ABOUT THE ROLE & TEAM As a Lead Network Infrastructure Engineer, you will design, implement, maintain and support network infrastructure services at airport in accordance with business and functional requirements, using appropriate SITA standards, policies and processes across multiple projects. WHAT YOU’LL DO Design & deployment of SITA WAN/LAN infrastructure at airports in accordance with agreed standards, meeting the agreed technical and functional business requirements and specifications. Ensures the integration of the requirements matches that of interacting systems applications and services both inside and outside of SITA in the wider airline community. Participates in full lifecycle of multiple small to medium projects ensuring the solution(s) developed are able to sustain the projects' functional and business requirements. Ensures all risks and issues that affect the project are raised following set processes and are actioned appropriately. Escalates risks and issues that pose a significant impact to deliverables. Qualifications ABOUT YOUR SKILLS At least 12 years’ experience in implementation or supporting network infrastructure platforms with experience in multiple full lifecycle implementations. B.E. or equivalent preferably in Computer Science, telecommunication or similar Proven expertise and knowledge of state-of-the-art network related technologies. Mastering LAN, WAN, routing, switching, firewalling is a must. At least CCNP/CCIP or similar certification. In-depth knowledge of Cisco MPLS L3 VPN , SD-WAN (Cisco or Versa) and Palo Alto Firewall is a must. Expertise in network design, operational support, hands-on implementation, and configuration of network elements for an international telecom service provider or at least in a large and complex enterprise LAN/WAN environment. Expert skills in MS Visio Excellent communication skills. Must be able to clearly interact with internal stakeholders but also external vendors and business partners and able to represent SITA Strong knowledge of standard engineering principles, theories, concepts, and methodologies (Requirement’s definition/analysis, design, tests, documentation) Team spirited, hard worker and Strong organizational skills NICE-TO-HAVE Azure or AWS Cloud ( desirable ) WHAT WE OFFER We’re all about diversity. We operate in 200 countries and speak 60 different languages and cultures. We’re really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what it's like to join our team and take a step closer to your best life ever. Flex Week: Work from home up to 2 days/week (depending on your team’s needs) Flex Day: Make your workday suit your life and plans. Flex Location: Take up to 30 days a year to work from any location in the world. Employee Wellbeing: We’ve got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health – a personalized platform that supports a range of wellbeing needs. Professional Development : Level up your skills with our training platforms, including LinkedIn Learning! Competitive Benefits : Competitive benefits that make sense with both your local market and employment status. SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self-identify in the application process.

- High-Level Responsibilities Build strong relationships with other Customer Support Engineers, Sales team members, and Engineering team members Provide technical support to partners and/or customers for Cisco small business products, technologies, and/or solutions Effectively troubleshoot customer reported problems both alone and as part of a team, depending on the nature of the incident. . Minimum Qualifications Cisco Certified Networking Professional (CCNP) Certification/CCna Certified - Must have any Proven expertise in supporting Voice/multimedia over IP, cloud based telephony, and protocols like SIP Demonstrated knowledge in at least one of the following areasSwitching, and Wireless Excellent written and verbal communication skills

About The Role This role involves the development and application of engineering practice and knowledge in the following technologiesStandards and protocols, application software and embedded software for wireless and satellite networks, fixed networks and enterprise networks; connected devices (IOT and device engineering), connected applications (5G/ edge, B2X apps); and Telco Cloud, Automation and Edge Compute platforms. This role also involves the integration of network systems and their operations, related to the above technologies. - Grade Specific Focus on Connectivity and Network Engineering. Develops competency in own area of expertise. Shares expertise and provides guidance and support to others. Interprets clients needs. Completes own role independently or with minimum supervision. Identifies problems and relevant issues in straight forward situations and generates solutions. Contributes in teamwork and interacts with customers.

About The Role This role involves the development and application of engineering practice and knowledge in the following technologiesStandards and protocols, application software and embedded software for wireless and satellite networks, fixed networks and enterprise networks; connected devices (IOT and device engineering), connected applications (5G/ edge, B2X apps); and Telco Cloud, Automation and Edge Compute platforms. This role also involves the integration of network systems and their operations, related to the above technologies. - Grade Specific Focus on Connectivity and Network Engineering. Develops competency in own area of expertise. Shares expertise and provides guidance and support to others. Interprets clients needs. Completes own role independently or with minimum supervision. Identifies problems and relevant issues in straight forward situations and generates solutions. Contributes in teamwork and interacts with customers.

About The Role This role involves the development and application of engineering practice and knowledge in the following technologies Standards and protocols, application software embedded software for wireless and satellite networks, fixed networks enterprise networks connected devices IOT and device engineering, connected applications 5G edge, B2X apps and Telco Cloud, Automation and Edge Compute platforms. This role also involves the integration of network systems and their operations, related to the above technologies. Primary Skill Strong Experience in UI Automation Good Experience in Python

Job Title: Security Operation Engineer – Cisco Meraki Firewall Location: Gurgaon Job Type: Full-time Experience: 4–7 Years Preferred Job Summary : We are seeking a skilled and motivated Security Operation Engineer with hands-on experience in Cisco Meraki firewall administration. This role will be responsible for designing, implementing, managing, and troubleshooting Meraki firewall systems to ensure the security and reliability of our network infrastructure. Key Responsibilities : · Design, configure, and maintain Cisco Meraki MX firewalls and associated security appliances. · Monitor network activity and ensure firewall policies comply with organizational security policies. · Manage and troubleshoot Meraki security tools including threat protection, content filtering, VPNs, and site-to-site connectivity. · Analyze firewall logs and alerts, investigate anomalies, and resolve incidents promptly. · Coordinate firewall rule changes and perform periodic firewall audits. · Work with cross-functional teams to support secure deployment of network infrastructure. · Maintain accurate documentation of configurations, changes, and incident resolutions. · Participate in on-call support rotation and respond to critical network/security events. Required Skills and Qualifications : · 4+ years of experience working with Cisco Meraki firewalls and network devices. · Proficient in configuring and troubleshooting Meraki MX firewalls, SD-WAN, VPNs, and Layer 7 traffic shaping. · Strong understanding of firewall policies, NAT, port forwarding, IDS/IPS, and content filtering. · Familiarity with network protocols (TCP/IP, DHCP, DNS, etc.) and security best practices. · Experience with Meraki Dashboard and APIs is a strong plus. · Cisco certifications such as Cisco Meraki CMNA, or equivalent are preferred. Nice to Have: · Experience with multi-site network configurations and cloud-managed networks. · SDWAN infrastructure understanding. · Other OEM firewall knowledge like Fortinet, Check point, Palo alto. Education : · Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience). Job Type: Full-time Pay: Up to ₹900,000.00 per year Schedule: Day shift Supplemental Pay: Performance bonus Application Question(s): Do you have any experience in Cisco Meraki Firewall? Have experience in designing, implementing, managing, and troubleshooting Meraki firewall systems ? Are you an Immediate Joiner? Experience: minimum: 4 years (Required) License/Certification: Cisco certifications such as Cisco Meraki CMNA? (Required) Location: Gurgaon, Haryana (Required) Work Location: In person

Industrial ERP Software Work Experience And Hardware Knowledge LAN, WAN, Hardware And Networking Experience Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Work Location: In person

Install, configure, and maintain computer hardware, network devices, and IT peripherals . Troubleshoot and resolve hardware, software, and network-related issues . Manage LAN, WAN, routers, switches, firewalls, and VPN configurations . Perform network monitoring and security checks to prevent unauthorized access and threats. Conduct routine system and network maintenance to ensure optimal performance. Maintain backup and disaster recovery procedures for data protection. Assist in the setup and maintenance of CCTV, biometric systems, and other IT security equipment . Support ERP and IT system integration with hardware components. Collaborate with internal teams and external vendors for IT infrastructure enhancements. Stay updated with the latest hardware and networking technologies for continuous improvement. Job Types: Full-time, Fresher Pay: ₹20,000.00 - ₹23,000.00 per month Work Location: In person

Job Title: Safety & Security Systems Engineer Experience: 6 to 8 Years Job Type: Full-Time, Permanent Location: Noida, Uttar Pradesh Key Responsibilities: Perform installation, commissioning, programming, and testing of: CCTV Systems, Access Control and Biometric Systems, Fire Alarm Systems, Public Address Systems, EPABX, Intrusion Alarm Systems. Handle LAN/WAN network installation, including configuration of switches, storage servers, desktops, and Wi-Fi routers. Execute network cabling activities including OFC/CAT6 and power cabling. Conduct site surveys and prepare BOQ (Bill of Quantities) for materials and services. Design cable routing layouts and ensure timely project delivery. Collaborate with clients and internal teams to ensure smooth execution of projects. Required Qualifications: B.Tech Graduate in Electronics, IT, or a related field. 6 to 8 years of relevant experience in safety, security, and automation systems. Key Skills: strong communication and interpersonal skills Proven ability to manage multiple projects and client sites Excellent customer handling and relationship management Time management and team coordination Technical troubleshooting and documentation skills Preferred Knowledge: Government project handling and tender documentation Experience working in AMC and project-based environments Familiarity with industry standards and compliance requirements FOR ANY ENQUIRIES CONTACT: 9999605550 Job Types: Full-time, Permanent Pay: ₹50,000.00 - ₹80,000.00 per month Benefits: Cell phone reimbursement Paid sick time Provident Fund Education: Bachelor's (Required) Experience: Security Services / Surveillance / Access Control: 6 years (Required) Location: Noida, Uttar Pradesh (Required)

Job Title : IT Hardware and Networking Technician Location : [Noida] Reports to : CIO Position Type : Full-time Key Responsibilities : · Install, configure, and maintain computer hardware, including desktops, laptops, servers, storage devices, and printers. · Configure and maintain operating systems (Windows, Linux, MacOS), ensuring compatibility with both hardware and network infrastructure. · Install and configure necessary software applications and updates. · Assemble, upgrade, and repair computer systems and peripherals. · Perform regular checks on hardware systems, identifying potential issues before they cause disruptions · Troubleshoot and repair faulty hardware, including motherboard, RAM, storage devices, power supplies, and other peripherals. · Conduct hardware diagnostics to identify and resolve performance issues. · Plan and execute hardware upgrades (RAM, storage, graphics cards, etc.) as per company needs or to improve system performance. · Install, configure, and maintain network hardware such as routers, switches, firewalls, wireless access points (WAPs), and network storage devices. · Set up network cabling and wireless technologies. · Implement network security protocols, ensuring safe data transmission and firewall protection · Troubleshoot network-related problems (e.g., poor connectivity, slow speeds, access issues) and resolve them efficiently. · Conduct periodic network tests to ensure stable and secure communication across all systems. · Manage and maintain the Local Area Network (LAN) and Wide Area Network (WAN), ensuring seamless communication within and outside the organization · Configure and manage VPN (Virtual Private Networks) to allow secure remote access for employees · Implement and monitor security measures such as firewalls, intrusion detection/prevention systems (IDS/IPS), and network encryption. · Ensure that network devices are protected against unauthorized access and vulnerabilities. · Provide remote support for users/customers experiencing hardware or networking issues. · Guide users through troubleshooting steps and resolve common problems related to hardware, network connectivity, and peripheral devices. · Maintain and periodically review network security protocols and policies. · Maintain an up-to-date inventory of hardware and equipment. · Track hardware lifecycle, ensuring timely replacement or upgrades as needed. Technical Skills : · Hardware Proficiency : In-depth knowledge of desktop and laptop hardware components, peripherals, and configurations. · Networking Skills : Expertise in LAN/WAN design, implementation, and troubleshooting. Familiarity with network security concepts like firewalls, VPNs, and intrusion prevention. · Operating Systems : Experience with various operating systems, especially Windows (10/11, Server editions), Linux distributions, and macOS. · Advanced Excel: Knowledge and Utilization of advanced Excel functions · Diagnostic Tools : Proficient in using diagnostic and network monitoring tools like Wireshark, Ping, Traceroute, SolarWinds, etc · Cloud Infrastructure : Familiarity with cloud services like AWS, Azure, or Google Cloud can be beneficial. · Networking Protocols : Understanding of common networking protocols (TCP/IP, HTTP, DNS, etc.) and troubleshooting methods. Preferred Qualifications : · Bachelor’s Degree in Computer Science, Information Technology, or a related field, or equivalent work experience. · Exposure to cloud networking, VPN configurations, and hybrid cloud environments. Experience : · Minimum 0-2 years of hands-on experience in computer hardware and networking support, or related IT roles. · Demonstrable experience with network administration , including routers, switches, firewalls, VPN, and LAN/WAN setups. · Practical knowledge of networking protocols such as TCP/IP, DNS, DHCP, VPN, and HTTP. Job Type: Full-time Pay: ₹10,000.00 - ₹25,000.00 per month Work Location: In person

About US: Systango Technologies Limited (NSE: SYSTANGO) is a digital engineering company that offers enterprise-class IT and product engineering services to different size organizations. At Systango, we have a culture of efficiency - we use the best-in-breed technologies to commit quality at speed and world-class support to address critical business challenges. We leverage Gen AI, AI/Machine Learning and Blockchain to unlock the next stage of digitalization for traditional businesses. Our handpicked team is adept at web & enterprise development, mobile apps, QA and DevOps. Sila, Cuentas, Youtility, Porsche, MGM Grand, Deloitte, Grindr, and Tawk.to are some of the top clients that have entrusted us to enhance their digital capabilities and build disruptive innovations. We believe in making the impossible, possible and we do it literally. Role Overview: We are seeking a skilled and proactive L2 System Administrator to join our IT team. The ideal candidate will be responsible for managing and maintaining our IT systems, networks, and hardware infrastructure to ensure optimal performance, security, and reliability. This role involves hands-on technical support, troubleshooting, and participation in key IT operations and projects. Key Responsibilities: Install, configure, and maintain various operating systems, including Windows, Linux, and macOS . Monitor and ensure high system performance, availability, and reliability across all environments. Manage and upgrade IT hardware and software, including patch management and system updates . Support and troubleshoot LAN/WAN infrastructure , including switches, routers, and firewalls. Administer and secure the Wi-Fi network infrastructure , adhering to IT security best practices. Provide technical support to end-users and IT support staff for escalated issues. Maintain accurate records of IT inventory, licensing, and assets . Monitor and respond to incidents through the IT ticketing system , ensuring timely resolution. Participate in IT audits, compliance activities, and risk assessments . Create and update documentation related to system configurations, processes, and procedures . Required Skills & Qualifications: Bachelor’s degree in Computer Science, Information Technology, or a related field . Minimum 3–5 years of experience as a System Administrator, Network Administrator , or in a similar technical role. Strong understanding of operating systems , networking protocols , and hardware troubleshooting . Proficient with tools and technologies such as Active Directory, DNS/DHCP, firewalls, virtualization (VMware/Hyper-V), backup solutions, and remote desktop tools. Working knowledge of network and system security , including firewalls, antivirus, and patching policies. Strong analytical, documentation , and problem-solving skills. Effective communication skills with the ability to work both independently and collaboratively.

Job Overview We are seeking a detail-oriented and proactive MIS Executive to join our dynamic team. The ideal candidate will be responsible for managing and supporting our information systems, ensuring the integrity and security of data, and providing technical support to various departments. This role requires a strong understanding of network infrastructure and software development, as well as excellent time management skills to effectively prioritise tasks in a fast-paced environment. Responsibilities Oversee the management of information systems and ensure their optimal performance. Provide technical support for users, addressing issues related to software applications and hardware. Collaborate with IT teams to maintain network infrastructure, including WAN connectivity. Implement information security measures to protect sensitive data from unauthorised access. Utilise tools such as Jira for project management and tracking system issues. Assist in software development projects by providing insights on system requirements and user needs. Conduct regular audits of systems to ensure compliance with organisational policies. Prepare documentation and reports using Word and SQL for data analysis and presentation. Qualifications Proficient in Linux operating systems and familiar with network infrastructure concepts. Experience using Jira for project management is preferred. Strong understanding of WAN technologies and their implementation. Excellent time management skills with the ability to handle multiple tasks simultaneously. Knowledge of software development processes is advantageous. Understanding of information security principles and practices. Previous experience in providing technical support is desirable. Proficiency in Microsoft Word and SQL for data manipulation and reporting. If you are passionate about technology, possess strong analytical skills, and are eager to contribute to a collaborative team environment, we encourage you to apply for this exciting opportunity as an MIS Executive. Job Types: Full-time, Permanent Pay: ₹10,000.00 - ₹18,000.00 per month Work Location: In person