Role Description Role Proficiency: Resolve complex trouble tickets spanning across different technologies and fine tune infrastructure for optimum performance and/or provide technical people and financial management (Hierarchical or Lateral) Outcomes 1) Mentor new team members in understanding customer infrastructure and processes2) Review and approve RCA prepared by team and drive corrective and preventive actions for permanent resolution3) Review problem tickets for timely closure. Measure incident reduction achieve by problem record for showcasing during Governance review4) Provide technical leadership for change implementation 5) Review CSI initiatives and aggressively drive for time bound closure to achieve optimization and efficiency goals6) Drive delivery finance goal to achieve project forecast numbers 7) Work on proposals and PIP for identified greenfield opportunity to increase revenue Measures Of Outcomes 1) SLA Adherence2) Time bound resolution of elevated tickets - OLA3) Manage ticket backlog timelines - OLA4) Adhere to defined process – Number of NCs in internal/external Audits5) Number of KB articles created6) Number of incidents and change tickets handled 7) Number of elevated tickets resolved8) Number of successful change tickets9) % Completion of all mandatory training requirements10) Overall financial goals of project11) % of incident reduction by problem management12) Number of repeated escalations for the same technical issue Resolution/Response Outputs Expected: Daily review of resolution and response SLA for early intervention of SLA management Troubleshooting Troubleshooting based on available information from previous tickets or consulting with seniors. Participate in online knowledge forums reference. Convert the new steps to KB article Perform logical/analytical troubleshooting. Work on problem tickets to identify permanent solutions. Assist and lead technical teams to rope in technology experts for complex issues Escalation/Elevation Escalate within organization/customer peer in case of resolution delay. Define OLA between delivery layers (L1 L2 L3 etc) and enforce adherence. SPOC for any customer and leadership escalations Tickets Backlog/Resolution Follow up on tickets based on agreed timelines manage ticket backlogs/last activity as per defined process. Resolve incidents and SRs within agreed timelines. Execute change tickets for infrastructure. Runbook/KB Review KB compliance and suggest changes. Initiate and drive periodic SOP review with customer stake holders Collaboration Collaborate with different towers of delivery for ticket resolution (within SLA) Resolve L1 tickets with help from respective tower. Collaborate with other team members for timely resolution of tickets. Actively participate in team/organization-wide initiatives. Co-ordinate with UST ISMS teams for resolving connectivity related issues Stakeholder Management Lead the customer calls and vendor calls. Organize meeting with different stake holders. Take ownership for function's internal communications and related change management. Strategic Define the strategy on data management policy management and data retention management. Support definition of the IT strategy for the function’s relevant scope and be accountable for ensuring the strategy is tracked benchmarked and updated for the area owned. Process Adherence Thorough understanding of organization and customer defined process. Suggest process improvements and CSI ideas. Adhere to organization’ s policies and business conduct Process/efficiency Improvement Proactively identify opportunities to increase service levels and mitigate any issues in service delivery within the function or across functions. Take accountability for overall productivity efforts within the function including coordination of function specific tasks and close collaboration with Finance. Process Implementation Coordinate and monitor IT process implementation within the function Compliance Support information governance activities and audit preparations within the function. Act as a function SPOC for IT audits in local sites (incl. preparation interface to local organization mitigation of findings etc.) and work closely with ISRM (Information Security Risk Management). Coordinate overall objective setting preparation and facilitate process in order to achieve consistent objective setting in function Job Description. Coordination Support for CSI across all services in CIS and beyond. Training On time completion of all mandatory training requirements of organization and customer. Provide On floor training and one-on-one mentorship for new joiners. Complete certification of respective career paths. Explore cross training possibilities for improved efficiency and career growth. Performance Management Update FAST Goals in NorthStar; track report and seek continues feedback from peers and manager. Set goals for team members and mentees and provide feedback. Assist new team members understanding the customer environment day-to-day operations and people management for example roster transport and leaves. Prepare weekly/Monthly/Quarterly governance review slides. Drive finance goals of the account. Skill Examples 1) Good communication skills (Written verbal and email etiquette) to interact with different teams and customers. 2) Modify / Create runbooks based on suggested changes from juniors or newly identified steps3) Ability to work on an elevated server tickets to resolution4) Networking:a. Trouble shooting skills in static and Dynamic routing protocolsb. Should be capable of running netflow analyzers in different product lines5) Server:a. Skills in installing and configuring active directory DNS DHCP DFS IIS patch managementb. Excellent troubleshooting skills in various technologies like AD replication DNS issues etc.c. Skills in managing high availability solutions like failover clustering Vmware clustering etc.6) Storage and Back up:a. Ability to give recommendations to customers. Perform Storage and backup enhancements. Perform change management.b. Skilled in in core fabric technology storage design and implementation. Hands on experience in backup and storage Command Line Interfacesc. Perform Hardware upgrades firmware upgrades vulnerability remediation storage and backup commissioning and de-commissioning replication setup and management.d. Skilled in server Network and virtualization technologies. Integration of virtualization storage and backup technologiese. Review the technical diagrams architecture diagrams and modify the SOP and documentations based on business requirements.f. Ability to perform the ITSM functions for storage and backup team; review the quality of ITSM process followed by the team.7) Cloud:a. Skilled in any one of the cloud technologies - AWS Azure GCP.8) Tools:a. Skilled in administration and configuration of monitoring tools like CA UIM SCOM Solarwinds Nagios ServiceNow etcb. Skilled in SQL scriptingc. Skilled in building Custom Reports on Availability and performance of IT infrastructure building based on the customer requirements9) Monitoring:a. Skills in monitoring of infrastructure and application components10) Database:a. Data modeling and database design; Database schema creation and managementb. Identification of data integrity violations so that only accurate and appropriate data is entered and maintained.c. Backup and recoveryd. Web-specific tech expertise for e-Biz Cloud etc. Examples of this type of technology include XML CGI Java Ruby firewalls SSL and so on.e. Migrating database instances to new hardware and new versions of software from on premise to cloud based databases and vice versa.11) Quality Analysis: a. Ability to drive service excellence and continuous improvement within the framework defined by IT Operations Knowledge Examples Good understanding of customer infrastructure and related CIs. 2) ITIL Foundation certification3) Thorough hardware knowledge 4) Basic understanding of capacity planning5) Basic understanding of storage and backup6) Networking:a. Hands-on experience in Routers witches and Firewallsb. Should have minimum knowledge and hands-on with BGPc. Good understanding in Load balancers and WAN optimizersd. Advance back and restore knowledge in backup tools7) Server:a. Basic to intermediate powershell / BASH/Python scripting knowledge and demonstrated experience in script based tasksb. Knowledge of AD group policy management group policy tools and troubleshooting GPO sc. Basic AD object creation DNS concepts DHCP DFSd. Knowledge with tools like SCCM SCOM administration8) Storage and Backup:a. Subject Matter Expert in any of the and Backup technologies9) Tools:a. Proficient in understanding and troubleshooting of Windows and Linux family of operating systems10) Monitoring:a. Strong knowledge in ITIL process and functions11) Database:a. Knowledge in general database managementb. Knowledge in OS System and networking skills Additional Comments REQUIRED EXPERIENCE AND ABILITIES 1. Strong leadership of technical teams in a distributed environment 2. Hands on technical experience - Strong working knowledge of Developing, Designing and implementing large scale enterprise applications. 3. Possess strong analytical skills, organizational skills, attention to detail, and excellent verbal and written communication skills(Ability to prepare clear, concise, and persuasive communications with multiple stakeholders) 4. Demonstrated self-motivation and accountability; flexibility 5. Ability to recruit and develop cohesive teams 6. Ability to establish and maintain effective working relationships with co-workers, managers and internal and/or external customers 7. Good knowledge of Agile process 8. Managing Distributed and Enterprise web applications with strong experience executing Java projects 9. Proven ability to understand technological infrastructure and how it relates to project solutions and integrations, demonstrate the relationship of data structures as they relate to integrated systems solutions on a healthcare system 10. Demonstrates excellent consultative, solution selling skills and technical leadership 11. Demonstrated ability to adapt to new technologies and learn quickly; ability to think abstractly 12. Bachelor of Engineering in Computer Science or equivalent degree 13. Ability to think out of the box and be innovative 14. Ability to resolve blockers of team members both technically and functionally REQUIRED TECHNICAL SKILL SET Must have: 1. Proficient in Java, J2EE with a good knowledge of its ecosystems 2. Solid understanding of fundamental design and architecture patterns such as: n-tier, Publish/Subscribe, REST, MVC, Microservices, Data Access (OR/M, DAO’s…etc.), Integration tools, Knowledge of SOAP, REST and XML technologies (XML, XPath, XSL, XML Schema, RNG, DTD, XQuery, DOM, etc.) 3. Good hands on experience with MVC, JDBC, RESTful, SOAP and Micro Services. 4. Experience with popular application frameworks, such as Spring, JSF, Struts, Spring MVC, Spring Boot, Prime faces… Etc and UI frameworks such as React,Angular,Jquery etc. 5. Experience in Database (SQL) database design, Query Development and performance tuning as applicable w.r.t Oracle/DB2 6. Experience / knowledge of healthcare systems and comprehensive understanding of large healthcare payer overall structure, processes, functions including Claims, Membership and Provider processing is an asset 7. Experience using tools like Jira, Confluence, MS SharePoint etc. is an asset 8. 5 or more years related experience in relevant technologies/roles; 8+ Overall experience 9. Adherence to best coding practices and principles 10. Good Knowledge of performance tuning and provide optimal code 11. Should have good exposure to CI/CD frameworks like Jenkins, Docker etc Nice to have: 1. Expert level experience with business and technical applications, or any combination of education and experience, which would provide an equivalent background 2. Multi database, multi-language or multi business application experience preferred 3. Experience with Rules Engines such as Drools Key Responsibilities 1. Lead offshore team in all aspects of application development 2. Coordination of development effort with onshore teams 3. Participates in developing application scope and objectives and preparing functional and/or technical specifications 4. Analyses and classifies complex change request and identifies and documents possible enhancements 5. Develops and performs unit testing and fixes defects identified during testing and re-executes unit tests to validate results 6. Codes and maintains complex components of information systems. 7. Develops and performs system testing and fixes defects identified during testing and re-executes unit tests to validate results 8. Participates in integrating activities with other IT departments for successful implementation and support of project efforts 9. Ensure team delivers with Quality and Performance Skills Azure,Aws,Aws Cloud,Azure Cloud Show more Show less

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Networking Managed Services Engineer (L3) is a seasoned engineering role, responsible for providing a managed service to clients by proactively identifying and resolving technical incidents and problems. Through pre-emptive service incident and resolution activities, as well as product reviews, operational improvements, operational practices, and quality assurance this role maintains a high level of service to clients. The primary objective of this role is to ensure zero missed service level agreement (SLA) conditions and is responsible for managing tickets of high complexity, conducts advanced and complicated tasks, and provides resolution to a diverse range of complex problems. This position uses considerable judgment and independent analysis within defined policies and practices and applies analytical thinking and deep technical expertise in achieving client outcomes, while coaching and mentoring junior team members across functions. The Networking Managed Services Engineer (L3) may also contribute to / support on project work as and when required. What You'll Be Doing Key Responsibilities: Advanced Troubleshooting: Resolve complex network issues that L1 and L2 engineers cannot handle, using deep knowledge of SD-WAN technologies and protocols. Network Design and Architecture: Design and implement advanced network architectures, ensuring scalability, reliability, and security. Performance Optimization: Analyze network performance data to identify bottlenecks and optimize the network for better performance and efficiency. Security Management: Implement and manage advanced security measures within the SD-WAN environment, including firewalls, VPNs, and intrusion detection systems. Policy Management: Develop and enforce network policies, including QoS (Quality of Service) and traffic management policies. Collaboration and Leadership: Work closely with other IT teams, provide guidance to L1 and L2 engineers, and lead network projects. Vendor Management: Coordinate with SD-WAN vendors for support, updates, and new implementations. Documentation and Reporting: Maintain detailed documentation of network configurations, changes, and performance reports. These responsibilities ensure that the SD-WAN infrastructure is robust, secure, and capable of meeting the demands of modern network environments. Inventory , SOP creation, Diagram Inventory and Audit and compliance Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Show more Show less

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Networking Managed Services Engineer (L3) is a seasoned engineering role, responsible for providing a managed service to clients by proactively identifying and resolving technical incidents and problems. Through pre-emptive service incident and resolution activities, as well as product reviews, operational improvements, operational practices, and quality assurance this role maintains a high level of service to clients. The primary objective of this role is to ensure zero missed service level agreement (SLA) conditions and is responsible for managing tickets of high complexity, conducts advanced and complicated tasks, and provides resolution to a diverse range of complex problems. This position uses considerable judgment and independent analysis within defined policies and practices and applies analytical thinking and deep technical expertise in achieving client outcomes, while coaching and mentoring junior team members across functions. The Networking Managed Services Engineer (L3) may also contribute to / support on project work as and when required. What You'll Be Doing Key Responsibilities: Advanced Troubleshooting: Resolve complex network issues that L1 and L2 engineers cannot handle, using deep knowledge of SD-WAN technologies and protocols. Network Design and Architecture: Design and implement advanced network architectures, ensuring scalability, reliability, and security. Performance Optimization: Analyze network performance data to identify bottlenecks and optimize the network for better performance and efficiency. Security Management: Implement and manage advanced security measures within the SD-WAN environment, including firewalls, VPNs, and intrusion detection systems. Policy Management: Develop and enforce network policies, including QoS (Quality of Service) and traffic management policies. Collaboration and Leadership: Work closely with other IT teams, provide guidance to L1 and L2 engineers, and lead network projects. Vendor Management: Coordinate with SD-WAN vendors for support, updates, and new implementations. Documentation and Reporting: Maintain detailed documentation of network configurations, changes, and performance reports. These responsibilities ensure that the SD-WAN infrastructure is robust, secure, and capable of meeting the demands of modern network environments. Inventory , SOP creation, Diagram Inventory and Audit and compliance Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Show more Show less

Role Network/Infrastructure Lead Responsibilities Design, deployment, and support for storage, backup, and networking devices/systems Investigate network issues and bring to resolution within stated SLA parameters Provide root cause analysis to support team & customers upon request Responsible for planning, implementing, and supporting changes to various infrastructure systems Review and assist with backup recovery planning & testing Collaboration with various teams supporting complex environments to troubleshoot issues Escalation point for support engineers Interact with hardware and software vendors to ensure timely resolution of issues Periodic recommendations to clients to optimize performance, availability, and resource cosumption Participate in training and mentoring of junior team members Developing and maintaining systems architecture & common procedure documentation Required Skills: EducationAssociates or Bachelors degree in IT, Computer Science, or related field and/or equivalent work experience CompTIA A, CompTIA Network certifications 5 plus years of experience in administration, support, design, and implementation of: Network infrastructure Experience with Routing (BGP, RIPv2, OSPF, EIGRP) Experience with Switching (VLANs, Capacity Planning) Experience with WAN (MPLS, VPN) Familiarity with VOIP & Wireless Deployments 2-5 Years Of Support-level Experience With SAN technologies such as EMC, Nimble, NetApp, and HPE Backup technologies such as Veeam, Barracuda, eVault, Veritas, BackupExec, and Commvault VMware virtualization technology Excellent analytical, troubleshooting and problem-solving skills Excellent written and oral communications skills Experience with service delivery in a 24 x 7 x 365 environment Self-starter who can work effectively independently as well as in cross functional team environments Nice to Have Skills Experience with AWS Route 53, Azure Traffic Manager and Global availability strategies Experience with Azure ExpressRoute and/or AWS Direct Connect Infosec experience Cisco or related network certifications VMware certifications ITIL v4 certification Mandatory Skills Network infrastructure SAN technologies such as EMC, Nimble, NetApp, and HPE CompTIA A CompTIA Network certifications Routing Switching Show more Show less

Under general supervision, follows established policies, processes, and procedures to provide technical support to end users on various products, services, and issues. Proactively troubleshoots and communicates with clients through tickets, telephone calls, in-person interactions, and email requests. Documents, tracks, and monitors client issues to ensure timely resolution. An L2 Support Engineer also monitors and performs preventative maintenance on various products, services, and data center infrastructure while tracking results, and issues, and working toward a resolution with other teams as needed. Responds to inquiries and/or provide information upon request from clients, employees, or vendors. Role & Responsibilities  Excellent communication skills – both verbal and written.  Effective listening skills.  Product support, software usage assistance & operational advice.  Problem diagnosis, root cause analysis & corrective action.  Escalation points for issues being escalated from Level 1 globally.  Handle requests presented from any customer, partner, or site worldwide.  Providing technical support product software products to external Customers.  Manage/Respond to user tickets and address the application issues.  Open to flexible work timings.  Experience in providing contact center support.  Experience utilizing call management and trouble above-averages.  Demonstrate proper phone etiquette.  Possesses strong customer relations skills.  Ability to prioritize appropriately and multi-task effectively. Competencies and Technical Skills  Excellent written and verbal communication skills for coordinating across different teams in English  Providing L2 technical support to respective L1 engineers with defined SLAs.  Monitoring and administrating network (Switches, Firewall, Routers, Wireless equipment) and server.  L2 Support for troubleshooting server hardware and Operating system-related issues.  Operating Systems Windows. Mandatory Skills  Microsoft Windows Server, all versions  Microsoft Windows 10 and 11  Microsoft 365 – Email, Intune, Teams, Sharepoint  Anti-malware software experience  Patch installation and management  Microsoft Office Products  Understanding of connectivity and WAN technologies  Basic understanding and troubleshooting for network connectivity Preferred Skills  Citrix technologies  Active Directory  Azure Active Directory  Scripting  VMware technologies Show more Show less

Shift: Night (6pm IST to 3am IST) Summary The Senior Network Engineer is responsible for ensuring the availability of our customers’ data and voice networks, as well as deploying advanced network solutions to our customers. This role focuses on Day 2 operations; maintaining, patching, and updating network security solutions to achieve our customer's business goals. The ideal candidate will have a strong understanding of Palo Alto Networks products, including Prisma Access, Prisma Cloud, and Panorama, and a proven track record of success in maintaining and optimizing complex network security solutions. Experience with other industry-leading vendors such as Cisco, Fortinet, and Juniper are also highly desired. Essential Functions Maintains and optimizes Palo Alto Networks security solutions, including firewalls, Next Gen Security for NGFW, Panorama, Strata Cloud, SD-WAN, Prisma Cloud, and SASE Implements patching and updates to Palo Alto Networks products Troubleshoots and resolves complex network security issues within existing customer environments. Works with other engineers to ensure the ongoing stability and security of customer networks Develops and maintains comprehensive documentation reflecting the current state of customer environments Stays up to date on the latest security threats and vulnerabilities Provides Tier 3 support to the NOC and internal teams Participates in on-call rotation Assists with the integration and management of Palo Alto Networks security solutions with other security technologies Provides guidance and training to junior team members on Palo Alto Networks products and best practices Required Qualifications 10+ years of network administration 5+ years in a network security engineer role 3+ years of experience working with Palo Alto Networks products, including Prisma Cloud, and SASE PCNSE/SSE certification Expert- level understanding of network concepts and protocols, including SD-WAN technologies Experience with Cisco, Fortinet, and Juniper firewalls is a plus Experience with routing and switching technologies from Cisco, Juniper, Extreme, Aruba, and Ciena is a plus Excellent written and verbal communication skills Ability to work independently and as part of a team Strong problem-solving skills. Palo Alto Networks Certified Network Security Engineer (PCNSE or SSE) Desired/Preferred Qualifications Palo Alto Networks Prisma Certified Cloud Security Engineer (PCCSE) Cisco Certified Network Professional Security (CCNP Security) or equivalent Experience working in a Managed Service Provider environment Other relevant certifications, such as Juniper Networks Certified Professional Security (JNCIP-SEC) or Fortinet Network Security Expert (NSE) Project Management Familiar with change management process and procedures Show more Show less

Greeting from Infosys BPM Ltd, We are hiring for MIM, Networking, Content and Technical writer, ITIL skills. Please walk-in for interview on 10th and 11th June 2025 at Pune location Note: Please carry copy of this email to the venue and make sure you register your application before attending the walk-in. Please use below link to apply and register your application. Please mention Candidate ID on top of the Resume *** https://career.infosys.com/jobdesc?jobReferenceCode=PROGEN-HRODIRECT-215162 Interview details Interview Date: 10th and 11th June 2025 Interview Time: 10 AM till 1 PM Interview Venue: Pune:: Hinjewadi Phase 1 Infosys BPM Limited, Plot No. 1, Building B1, Ground floor, Hinjewadi Rajiv Gandhi Infotech Park, Hinjewadi Phase 1, Pune, Maharashtra-411057 Please find below Job Description for your reference: Work from Office*** Min 2 years of experience on project is mandate*** Job Description: MIM Strong knowledge of IT service management including ITIL Responding to a reported incident, identifying the cause, and initiating the incident management process. Participate in root cause analysis meetings, gathering lessons learned and managing and implement continuous improvement processes. Ensuring Client SLAs / KPIs and Customer satisfaction expectations are achieved. Restore a failed IT Service as quickly as possible. Job Description: Networking Hands on experience in Switching & Routing is must. Network engineer is responsible for day-to-day Delivery & operation work organization network. Should manage LAN, WAN, Firewall, monitoring tools Strong understanding of routing protocols like BGP, OSPF, EIGRP. Strong understanding of various switching protocols like STP, RSTP, VLAN, HSRP, VRRP, link-aggregation. Strong understanding of various tunnel like GRE, IPSEC, NAT & ACL. Knowledge on virtual-router, routing-instances, IPSec Tunnels. Skilled in creating High-Level Design (HLD) of network diagram in Visio or draw.io Experience in firewall (Juniper, Fortinet, CISCO ASA) Knowledge on Open VPN Knowledge on monitoring tools. Job Description: Content and Technical writer Develop high-quality technical documents, including user manuals, guides, and release notes. Collaborate with cross-functional teams to gather requirements and create accurate documentation. Conduct functional testing and manual testing to ensure compliance with FDA regulations. Ensure adherence to ISO standards and maintain a clean, organized document management system. Strong understanding of Infra domain Technical writer that can convert complex technical concepts into easy to consume documents for the targeted audience. In addition, will also be a mentor to the team with technical writing. Job Description: ITIL Overseeing the incident management process and team members involved in resolving the incident. Responding to a reported service incident, identifying the cause, and initiating the incident management process. Collaborating with the incident management team to ensure that all protocols are diligently followed. Logging all incidents and their resolution to see if there are recurring malfunctions. REGISTRATION PROCESS: The Candidate ID & SHL Test(AMCAT ID) is mandatory to attend the interview. Please follow the below instructions to successfully complete the registration. (Talents without registration & assessment will not be allowed for the Interview). Candidate ID Registration process: STEP 1: Visit: https://career.infosys.com/joblist STEP 2: Click on "Register" and provide the required details and submit. STEP 3: Once submitted, Your Candidate ID(100XXXXXXXX) will be generated. STEP 4: The candidate ID will be shared to the registered Email ID. SHL Test(AMCAT ID) Registration process: This assessment is proctored, and talent gets evaluated on Basic analytics, English Comprehension and writex (email writing). STEP 1: Visit: https://apc01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fautologin-talentcentral.shl.com%2F%3Flink%3Dhttps%3A%2F%2Famcatglobal.aspiringminds.com%2F%3Fdata%3DJTdCJTIybG9naW4lMjIlM0ElN0IlMjJsYW5ndWFnZSUyMiUzQSUyMmVuLVVTJTIyJTJDJTIyaXNBdXRvbG9naW4lMjIlM0ExJTJDJTIycGFydG5lcklkJTIyJTNBJTIyNDE4MjQlMjIlMkMlMjJhdXRoa2V5JTIyJTNBJTIyWm1abFpUazFPV1JsTnpJeU1HVTFObU5qWWpRNU5HWTFOVEU1Wm1JeE16TSUzRCUyMiUyQyUyMnVzZXJuYW1lJTIyJTNBJTIydXNlcm5hbWVfc3E5QmgxSWI5NEVmQkkzN2UlMjIlMkMlMjJwYXNzd29yZCUyMiUzQSUyMnBhc3N3b3JkJTIyJTJDJTIycmV0dXJuVXJsJTIyJTNBJTIyJTIyJTdEJTJDJTIycmVnaW9uJTIyJTNBJTIyVVMlMjIlN0Q%3D%26apn%3Dcom.shl.talentcentral%26ibi%3Dcom.shl.talentcentral%26isi%3D1551117793%26efr%3D1&data=05%7C02%7Comar.muqtar%40infosys.com%7Ca7ffe71a4fe4404f3dac08dca01c0bb3%7C63ce7d592f3e42cda8ccbe764cff5eb6%7C0%7C0%7C638561289526257677%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&sdata=s28G3ArC9nR5S7J4j%2FV1ZujEnmYCbysbYke41r5svPw%3D&reserved=0 STEP 2: Click on "Start new test" and follow the instructions to complete the assessment. STEP 3: Once completed, please make a note of the AMCAT ID( Access you Amcat id by clicking 3 dots on top right corner of screen). NOTE: During registration, you'll be asked to provide the following information: Personal Details: Name, Email Address, Mobile Number, PAN number. Availability: Acknowledgement of work schedule preferences (Shifts, Work from Office, Rotational Weekends, 24/7 availability, Transport Boundary) and reason for career change. Employment Details: Current notice period and total annual compensation (CTC) in the format 390000 - 4 LPA (example). Candidate Information: 10-digit candidate ID starting with 100XXXXXXX, Gender, Source (e.g., Vendor name, Naukri/LinkedIn/Found it, or Direct), and Location Interview Mode: Walk-in Attempt all questions in the SHL Assessment app. The assessment is proctored, so choose a quiet environment. Use a headset or Bluetooth headphones for clear communication. A passing score is required for further interview rounds. 5 or above toggles, multi face detected, face not detected, or any malpractice will be considered rejected Once you've finished, submit the assessment and make a note of the AMCAT ID (15 Digit) used for the assessment. Documents to Carry: Please have a note of Candidate ID & AMCAT ID along with registered Email ID. Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions. Please carry 2 set of updated Resume/CV (Hard Copy). Please carry original ID proof for security clearance. Please carry individual headphone/Bluetooth for the interview. Pointers to note: Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions. Original Government ID card is must for Security Clearance. Regards, Infosys BPM Recruitment team. Show more Show less

Hiring for Leading ITES Company In Gurgaon for Technical Support Key Highlights: 1: Graduate with minimum 1 year exp in Technical Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: Knowledge of LAN, MAN, Windows Troubleshooting, Networking etc A Technical Support job description typically involves diagnosing, troubleshooting, and resolving technical issues related to computer hardware, software, and networks Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Mahima @ 7523848937 , Ritika @ 8299619074, Qizra @ 90108 97647, Gaurika @ 93361 16522, Qasim @ 8056419536, Shadia @ 7898822545 @ Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Troubleshooting and Problem Solving: Diagnosing and resolving hardware and software issues, either remotely or in person. User Support: Providing technical assistance to users, answering questions, and guiding them through problem resolution. System Maintenance and Monitoring: Ensuring computer systems and networks are running efficiently and effectively. Installation and Configuration: Setting up new systems, installing software and hardware, and configuring user accounts. Documentation and Record Keeping: Maintaining records of issues, solutions, and system configurations. Collaboration: Working with other IT teams and external vendors to resolve complex issues. Customer Service: Providing excellent customer service, ensuring user satisfaction, and building positive relationships.

Network L2 with strong communication [ Routing, Switching, Firewall, L2 experience is must/Mandatory, F5,Load balancer, Nexus, wireless] [SD WAN, - Good knowledge is fine]. 5+ Years of Hands on experience on Data/ VOIP and knowledge on handling CISCO Routers and Switches. Experience of managing large scale network infrastructure and Data Centers. In depth knowledge of configuring and troubleshooting switching technologies like STP, VTP, HSRP, VLAN and Call Manager In depth knowledge of configuring and troubleshooting routing protocols including static, dynamic (BGP, OSPF and EIGRP). Good understanding of Incident and Change Management procedures. Experience is WAN troubleshooting and coordination with ISP. Good understanding in basic configuration and trouble shooting in cisco VOIP. Basic knowledge in network security and troubleshooting. Experience in Nexus switches, Riverbed Wan Optimization devices will be an add on. Ability to analyze incident, changes and problem tickets and provide improvement plans Attend Weekly and monthly meetings. Ability to coordinate with the client and Admin teams for process improvements and faster resolution. Prepare reports on Weekly monthly basis. Manage day to day Operations. Good in basics of wireless troubleshooting. Should be able to work 24x7 environment. Good communication skills and team coordination. CCNP certification is preferable. ITIL Certified Should have analytical and R&D capabilities to drive projects assigned Cisco Switch/FWSM 6500-E Cisco ASA 5500 Series Firewalls Certificates: Cisco CCNP (Routing/Switching) Palo Alto Firewall PA-4050, PA-2050, PA-5050,etc Experience with F5 platform Managing Security Hardware’s PA-500, PA-3020 Implementing and troubleshooting of Palo Alto Firewalls Security and NAT policies implementation on Firewalls. Threat prevention detection, Application Identification and control. Skills: vlan,cisco routers and switches,incident management,sd wan,change management,bgp,load balancer,stp,palo alto firewall,nexus switches,analytical capabilities,vtp,ospf,f5,load balancing,call manager,switching,l2 experience,network engineering,eigrp,nexus,cisco asa 5500 series firewalls,cisco voip,l2,hsrp,network security,wan troubleshooting,firewall,wireless,routing,riverbed wan optimization Show more Show less

TCS has been a great pioneer in feeding the fire of Young Techies like you. We are a global leader in the technology arena and there's nothing that can stop us from growing together. We are delighted to invite you for a discussion to get to know more about you and your professional experience. The interview will be in person. Venue details Date: 7th Jun 2025 Timing : 10:00 AM-2:00 PM Location: TCS Sholinganallur, Kumaran Nagar, 415/ 21- 24, TNHB Main Rd, Sholinganallur ,Chennai Tamil Nadu 600119 Role Senior Network Engineer Required Technical Skill Set Cisco ACI, Meraki, Wireless Desired Experience Range 5-12 Years Desired Competencies (Technical/Behavioral Competency) Must-Have ACI hands-on Experience Good-to-Have Checkpoint, Nexus, LB and Cisco Knowledge Role descriptions / Expectations from the Role Install, configure and troubleshoot data center networking devices. Install and maintain network hardware and software. Analyze and resolve Network Incidents/Problems and Service Requests. Determine network and system requirements and identify user needs. Design and deploy networks aligned with business goals and needs. Create and maintain internal technical documentation. Maintain and improve monitoring infrastructure Essential skills: Minimum 5 years of experience in Datacenter networking domain Ability to set direction and prioritize work and resources based operational and client needs. Datacenter Networking Cisco product and technology knowledge. Ability to analyze, design and collaborate multiple Layer network Architecture. ITIL based support team with 24x7 support operations Reviews functional and technical designs to identify areas of risk and/or missing requirements. Cisco CCNP certification or equivalent knowledge Excellent understanding of Cisco ACI architecture ( hands-on experience in Cisco ACI is a must ) Excellent understanding of Cisco Nexus 7/5/2k architecture Expertise in routing and switching Expertise in implementing advance IOS and NX-OS features Expertise in LAN,WAN,MPLS and Internet technologies Experience in conducting datacentre network tests Experience in scripting and automating daily tasks Excellent troubleshooting skills Excellent written and verbal communication Good knowledge in various cloud platforms (Azure, Google Cloud etc.) Show more Show less

TCS has been a great pioneer in feeding the fire of Young Techies like you. We are a global leader in the technology arena and there's nothing that can stop us from growing together. We are delighted to invite you for a discussion to get to know more about you and your professional experience. The interview will be in person. Venue details Date: 7th Jun 2025 Timing : 10:00 AM-2:00 PM Location: TCS Sholinganallur, Kumaran Nagar, 415/ 21- 24, TNHB Main Rd, Sholinganallur ,Chennai Tamil Nadu 600119 Carry a hard copy of latest resume, Original ID proof and a hard copy of Pan card and Aadhar card and one passport size photo Job Description: Role Network Data / Network Security - Level 2/ Level 3 Required Technical Skill Set Routing, Switching, SDWAN, Wireless , Checkpoint , Versa and Palo Alto Firewall firewalls Desired Experience Range 5-10 Years Location of Requirement Chennai Desired Competencies (Technical/Behavioral Competency) Must-Have Configure, administer, and document Network infrastructure Should be capable of handling complex network issues and provide L2/L2 level support Knowledge of Configuring & troubleshooting of routing protocol BGP, OSPF & Eigrp Knowledge of QOS (policing, shaping, classification, marking, Queuing etc.) Should be able to create network diagrams in Visio Knowledge of Versa SDWAN technology Should have knowledge of MPLS VPN, VPLS, DMVPN technologies SNMP services configuration for Monitoring the Devices & traffic Engineering experience designing and deploying large scale LAN/WAN networks Configuration & Troubleshooting on Cisco Nexus switches Should have knowledge of port channels, Stacks, VLANs, STP, RSTP Configuration of HSRP/VRRP for load balancing and Primary/backup scenario Work on Cisco ACI fabric for creating BD/EPG/port channel etc. Knowledge of network monitoring tools e.g. NNMI, SolarWinds Cisco Prime Infrastructure administration Wireless Bridge technology awareness and administration Radius server troubleshooting Meraki Solution administration and troubleshooting Cisco Wireless Infrastructure administration and troubleshooting (WLC, WAP, Client Issue) Thorough knowledge on advanced TCP/IP concepts, switching, routing protocols Layer 2, Layer 3 protocols. At least 7 years of experience in deploying, configuring, and administering Checkpoint , Versa and Palo Alto Firewall firewalls Configure, administer, and document firewall infrastructure, working Checkpoint , Versa and Palo Alto Firewall Manage the firewall deployment, rules migrations, and firewall administration. Responsible for converting existing rule base onto new platforms. In depth knowledge and certifications on Checkpoint Thoroughly familiar with Checkpoint models, capabilities, and architectures Fully versed in the syntax of security platforms, and rule verification Engineering experience designing and deploying large scale Security networks Insure that notification is sent to all Stakeholders for required changes/upgrades Represent the changes at the weekly change review meetings and update network diagrams and all other applicable documents Show more Show less

TCS has been a great pioneer in feeding the fire of Young Techies like you. We are a global leader in the technology arena and there's nothing that can stop us from growing together. We are delighted to invite you for a discussion to get to know more about you and your professional experience. The interview will be in person. Venue details Date: 7th Jun 2025 Timing : 10:00 AM-2:00 PM Location: TCS Sholinganallur, Kumaran Nagar, 415/ 21- 24, TNHB Main Rd, Sholinganallur ,Chennai Tamil Nadu 600119 Carry a hard copy of latest resume, Original ID proof and a hard copy of Pan card and Aadhar card and one passport size photo Job Description: Role Network Data - Level 2/ Level 3 Required Technical Skill Set Routing, Switching, SDWAN, Wireless Desired Experience Range 5-10 Location of Requirement Chennai Desired Competencies (Technical/Behavioral Competency) Must-Have Configure, administer, and document Network infrastructure Should be capable of handling complex network issues and provide L2/L2 level support Knowledge of Configuring & troubleshooting of routing protocol BGP, OSPF & Eigrp Knowledge of QOS (policing, shaping, classification, marking, Queuing etc.) Should be able to create network diagrams in Visio Knowledge of Versa SDWAN technology Should have knowledge of MPLS VPN, VPLS, DMVPN technologies SNMP services configuration for Monitoring the Devices & traffic Engineering experience designing and deploying large scale LAN/WAN networks Configuration & Troubleshooting on Cisco Nexus switches Should have knowledge of port channels, Stacks, VLANs, STP, RSTP Configuration of HSRP/VRRP for load balancing and Primary/backup scenario Work on Cisco ACI fabric for creating BD/EPG/port channel etc. Knowledge of network monitoring tools e.g. NNMI, SolarWinds Cisco Prime Infrastructure administration Wireless Bridge technology awareness and administration Radius server troubleshooting Meraki Solution administration and troubleshooting Cisco Wireless Infrastructure administration and troubleshooting (WLC, WAP, Client Issue) Role descriptions / Expectations from the Role Focused expertise required in Network, remote access and application proxy environments with design, implementation, troubleshooting and support of large-scale enterprise responsibilities. This Engineer will also be expected to deliver detailed project documentation to both the customer and operations that fully describes new implementations and that is used as the primary reference for day-to-day management. This individual will be capable of installing, troubleshooting and configuring all network security components and to be able to provide as-built training on the offering to junior engineers. Ability to independently troubleshooting and debugging broad, complex, and unique networks solution involving medias Show more Show less

TCS has been a great pioneer in feeding the fire of Young Techies like you. We are a global leader in the technology arena and there's nothing that can stop us from growing together. We are delighted to invite you for a discussion to get to know more about you and your professional experience. The interview will be in person. Venue details Date: 7th Jun 2025 Timing : 10:00 AM-2:00 PM Location: Tata Consultancy Services, SEZ Unit, Synergy Park, Premises 2 56136, Survey Number 26, Gachibowli, Hyderabad, Telangana, 500032 Carry a hard copy of latest resume, Original ID proof and a hard copy of Pan card and Aadhar card and one passport size photo Job Description: Job Description – Network – Prisma SDWAN L3 (Prisma SDWAN) – Minimum 5-10 Years’ of experience Must Have Skills Experience deploying and configuring Prisma SD-WAN (Formerly Cloudgenix) technologies, preferably CloudGenix and PanOS environments. Branch Design Software Defined Networking (SDN) experience required. Application Delivery expertise L7 SLB / Global SLB / Traditional Link LB Application Performance Monitoring Expertise Response time metrics, Application identification. Packet capture analysis / fault isolation and remediation Network Security expertise (IPS/IDS, ZBFW, NGFW) VPN configuration (GRE/IPSEC) In-depth IP Routing protocol expertise (BGP, OSPF, EIGRP) Implementation of Legacy WAN solutions (MPLS, Leased Line, Frame Relay, Satellite, Internet VPN, ECMP, DMVPN) Global-scale network design Event Policy Management Services DNS and DHCP Services Operations and Troubleshooting Other Skills: Good communication and listening skills Interpersonal skills w.r.t team co-ordination Network Admin(JOB DESCRIPTION) Network Administration and Management of network solutions in enterprise data centers and remote offices across the globe Handson experience on routing Sound knowledge on switching technologies like ARP, MAC address table, VLANs, STP, EtherChannel, Switch stacking, HSRP/VRRP, Access-Lists (ACLs), NAT etc. Knowledge on routing protocols like OSPF, EIGRP, BGP configuration and troubleshooting routing related issues Hands-on experience on Cisco devices IOS upgrades, Network devices replacements Hands-on experience in enterprise LAN and WAN issues troubleshooting Hands-on experience on Cisco wireless controllers & Meraki Troubleshoot enterprise wireless network issues globally Must have experience in enterprise network operations Experience in network monitoring tools like Solarwinds,Nagios etc. Able to raise case with Cisco TAC and work with them for the resolution Able to raise tickets with ISPs and other third-party vendors for any issues Experience in NOC (Network Operations Center) incident Management, change management through ServiceNow portal Show more Show less

Over the last 20 years, Ares’ success has been driven by our people and our culture. Today, our team is guided by our core values – Collaborative, Responsible, Entrepreneurial, Self-Aware, Trustworthy – and our purpose to be a catalyst for shared prosperity and a better future. Through our recruitment, career development and employee-focused programming, we are committed to fostering a welcoming and inclusive work environment where high-performance talent of diverse backgrounds, experiences, and perspectives can build careers within this exciting and growing industry. Job Description Primary functions and essential responsibilities Lead the Architecture, design, implementation, and management of the company's network infrastructure, including data centers and disaster recovery environments. Optimize stability, availability, reliability, and performance of networking infrastructure. Develop and execute strategic plans for network architecture, ensuring alignment with business objectives. Collaborate with internal teams and external partners to achieve successful project delivery and mitigate risks. Provide expert-level troubleshooting and support for escalated network incidents. Define key metrics and reporting mechanisms to communicate network performance and project progress to executive management. Mentor and train staff on best practices and emerging technologies in network engineering. Develop and maintain comprehensive documentation for network configurations, procedures, and policies. Ensure compliance with various regulatory requirements and industry standards Expertise in building well architected frameworks utilizing industry standards such as NIST 800-53 Expertise in design and architecture of self-healing networks Extensive experience around product and technology assessment/testing and Proof of concept evaluations with clearly defined success criteria and outcomes Excellent documentation skills around developing reference architectures, building HLD/LLD of current and future network design’s Excellent vendor management skills with proven track record of RFE management and driving feature enhancements that support changing scalability, performance and security landscape as the firm expands Expertise in packet level analysis to identify areas for improvement and future upgrades with a focus on attention to detail Required Experience: 10+ years of hands-on experience in Network Engineering & Architecture role leading large scale transformational projects Preferred Experience in Private equity/Financial industry Building and leading a team of highly skilled Network architects/Engineers Qualifications Education: Education: Bachelor’s degree in engineering, Electronics, Telecommunications, Computer Science, or a related field. Master's degree preferred. Certifications: CCIE or equivalent experience. Microsoft Azure Solutions Architect Expert or equivalent experience Skills Technical Skills (Must Have): Routing: Expert proficiency in BGP and OSPF. Switching: Expert proficiency with Cisco ACI, Nexus, and Cisco IOS platforms. Firewalls: Proficient in Palo Alto firewall technologies. SD-WAN: Proficient in Prisma SD-WAN. Wireless: Experience with Meraki Wireless solutions. Data Center Architecture: Proven experience in designing and managing data center architecture. Disaster Recovery: Experience in setting up and managing disaster recovery environments at the network level. Azure Networking: Extensive experience in Azure networking deployment and operation. Compliance: Knowledge of various compliance requirements. Cisco ISE: Knowledge of user authentication, authorization, and identity management products and technologies Tooling: Expertise in Network monitoring solutions and self-healing networks General Requirements Demonstrated excellence in both written and verbal communication. Strong organizational and time management skills. Proven ability to work independently as well as collaboratively within a team environment. Capacity to manage multiple projects and priorities effectively. High attention to detail and strong documentation skills. Willingness to travel, with a 10-15% travel requirement. Familiarity with ITIL processes. Experience working with global teams. Reporting Relationships Senior Manager, Network Engineering There is no set deadline to apply for this job opportunity. Applications will be accepted on an ongoing basis until the search is no longer active. Show more Show less

TCS has been a great pioneer in feeding the fire of Young Techies like you. We are a global leader in the technology arena and there's nothing that can stop us from growing together. We are delighted to invite you for a discussion to get to know more about you and your professional experience. The interview will be in person. Venue details Date: 7th Jun 2025 Timing : 10:00 Am-2:00 PM Location: TCS Sholinganallur, Kumaran Nagar, 415/ 21- 24, TNHB Main Rd, Sholinganallur ,Chennai Tamil Nadu 600119 Carry a hard copy of latest resume, Original ID proof and a hard copy of Pan card and Aadhar card and one passport size photo JOB DESCRIPTION: Role Network Engineer Required Technical Skill Set C isco A Desired Experience Range 5-10 years Location of Requirement Chennai Desired Competencies (Technical/Behavioral Competency) Must-Have ACI hands-on Experience Good-to-Have Checkpoint, Nexus, LB and Cisco Knowledge Role descriptions / Expectations from the Role Install, configure and troubleshoot data center networking devices. Install and maintain network hardware and software. Analyze and resolve Network Incidents/Problems and Service Requests. Determine network and system requirements and identify user needs. Design and deploy networks aligned with business goals and needs. Create and maintain internal technical documentation. Maintain and improve monitoring infrastructure Essential skills: Minimum 5 years of experience in Datacenter networking domain Ability to set direction and prioritize work and resources based operational and client needs. Datacenter Networking Cisco product and technology knowledge. Ability to analyze, design and collaborate multiple Layer network Architecture. ITIL based support team with 24x7 support operations Reviews functional and technical designs to identify areas of risk and/or missing requirements. Cisco CCNP certification or equivalent knowledge Excellent understanding of Cisco ACI architecture ( hands-on experience in Cisco ACI is a must ) Excellent understanding of Cisco Nexus 7/5/2k architecture Expertise in routing and switching Expertise in implementing advance IOS and NX-OS features Expertise in LAN,WAN,MPLS and Internet technologies Experience in conducting datacentre network tests Experience in scripting and automating daily tasks Excellent troubleshooting skills Excellent written and verbal communication Good knowledge in various cloud platforms (Azure, Google Cloud etc.) Show more Show less

Position Pre Sales (Data) Location - Mumbai Nature of Job:- Acts as the subject matter expert for "OEM" products Data, LAN, WAN, Wi-Fi, VOIP. Leads technical discovery and qualification meetings for prospective customers and is responsible for educating prospective customers on the benefits of "Our Solution Offerings” to include evaluations, presentations and proposals to take place on conference calls and/or site visits. Participates or leads sales strategy discussions with the account team, understanding customer business and technical drivers. Responsible to forge direct relationships with prospects and existing customers. Actively participate in customer network planning, provide customer training and continually update customers on new technologies from "Our OEM Products". Engineer the solutions based on customer requirements, provide a design document, network diagram as necessary and present solutions to the prospect or customer. Participate with the account team to obtain customer contract acceptance and ensures final documentation of the proposed solution is complete and delivered to the support department. And reduces risk of cancellation, BOM checking, and No short comings by customers, prior to acceptance of sale, working with internal engineering, support and delivery organizations. (OEMs). Develop and present technical sales training for the account teams. Work closely with the OEM Pre Sales, Engineering and Product teams to develop strategy by providing input based on customer and prospect discussions. Maintain an on-going understanding of the present services. Collaborate with Marketing to develop key product / solution messaging and customer-facing content as well as sales enablement materials. Deliver presentations and demonstrate products/solutions for prospective customers. Collaborate with executive management team on product strategy and roadmaps. Educational Qualification: - B.Sc/BE/B.Tech. /M.Sc/MBA Experience: - 3-5 Years of work experience in the industry. Preferably from Tulip Telecom, SPANCO, Shayam Telecom, Tata Telecom (Avaya Global Connect), Crompton Greaves (CG), Siemens, Enkay, BPL, HCL, Datacraft, Cisco, NEC, Wipro and also candidate who working with the company having Cisco as his partners. Or any other system integrators etc. Candidates from the office automation or networking companies may also be considered. Communication Skills and Attributes: - Should have exposure in identifying and handling large accounts. Communication Skills and Attributes Willing to travel extensively. Have good Communication Skills. The right candidate should be a good team member with positive attitude. Should be computer literate. Should be able to make presentations. Show more Show less

What makes you a good fit: Extensive experience in network operations, including hands-on management of complex LAN/WAN environments and critical network infrastructure across global enterprises. Proven expertise in managing and troubleshooting Aruba LAN and Wireless solutions, ensuring high-performance and secure network connectivity. Deep understanding of IPv4/IPv6, BGP, OSPF, and enterprise-level networking concepts, enabling effective troubleshooting and network optimization. Strong background in SD-WAN technologies like SilverPeak SD-WAN. Familiarity with ServiceNow or other ITSM tools to manage incidents, problems, and changes, contributing to efficient and effective network issue resolution. Strong problem-solving abilities to handle complex network issues, coupled with excellent communication skills to collaborate effectively with global teams and stakeholders. Nice to Have Aruba ACSA, ACSP, or ACCX certifications, demonstrating advanced expertise in Aruba technologies and network solutions. In-depth knowledge of firewall operations, including configuration, management, and troubleshooting of FortiGate, Palo Alto, and other enterprise firewall solutions. Total years of experience: 5-7 years. Some perks of joining Henkel: Diverse national and international growth opportunities Globally wellbeing standards with health and preventive care programs Gender-neutral parental leave for a minimum of 8 weeks Employee Share Plan with voluntary investment and Henkel matching shares Best-in-class Group Medical Insurance policy covering employee, spouse and up to 2 children Competitive accident and term life policies for up to 3 times annual gross salary Progressive OPD policy of INR 30,000 for employee, spouse and up to 2 children At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We look for a diverse team of individuals who possess different backgrounds, experiences, personalities and mindsets. JOB ID: req71953 Job Locations: India, Maharashtra, Navi Mumbai Contact information for application-related questions: talent.acquisition@henkel.com Please do not use this email address for sending your application or CV. . Applications sent via e-mail will not be accepted. Application Deadline: As long as the vacancy is listed on our Career Site, we are happy to receive your application Job-Center: If you have an application already

Job Summary: We are seeking a skilled and proactive Desktop Support Engineer to join our IT team. The individual will be responsible for providing technical support to users by diagnosing and resolving hardware, software, and network issues. The ideal candidate will have strong troubleshooting skills, excellent communication, and a focus on delivering exceptional customer service. Key Responsibilities: Technical Support: Provide 1st and 2nd level support for all hardware and software-related issues, including desktops, laptops, printers, and mobile devices. Installation & Configuration: Install, configure, and troubleshoot operating systems (Windows, macOS, Linux) and enterprise software applications. Hardware Troubleshooting: Diagnose and repair hardware malfunctions, including performing upgrades, replacing faulty components, and ensuring devices function correctly. Networking Support: Assist in diagnosing and troubleshooting basic network issues (LAN, WAN, Wi-Fi, VPN), and working with network administrators for complex problems. Remote Support: Provide remote troubleshooting and support to users via phone, email, or remote desktop tools. User Account Management: Create, modify, and manage user accounts, email accounts, and permissions using tools like Active Directory, Office 365, or other similar platforms. Asset Management: Maintain accurate inventory of hardware and software assets, ensuring systems are compliant with company policies. Documentation: Document troubleshooting steps, solutions, and standard operating procedures in a knowledge base. Security Compliance: Ensure compliance with security policies, including software updates, patching, antivirus management, and enforcing security protocols. Backup and Recovery: Assist in implementing and managing data backup and recovery processes for users and workstations. Customer Service: Act as a point of contact for IT-related queries, delivering efficient and effective solutions with a strong focus on customer satisfaction. Skills & Qualifications: Educational Requirements: Diploma/ degree in IT, Computer Science, or a related field (preferred). Experience: 2-4 years of experience in desktop support, technical support, or helpdesk roles. Experience with Windows (10/11), macOS, and Linux operating systems. Hands-on experience with Active Directory, Group Policies, and Office 365 administration.

Dear Candidate, We are Organizing a walk-in Drive at Hyderabad Location on 7-Jun-2025. Please find details below: Role: Newtork Admin Exp: 8 to 10 years Location: Hyderabad Venue: TCS Deccan Park, Plot No.1, Hitech City Main Rd, Software Units Layout, HUDA Techno Enclave, Madhapur, Hyderabad, Telangana, 500081, 2S2 Zone JD: 1. Senior Network SME having design, implement, and troubleshooting experience on LAN, WAN and Firewall experience 2. Strong working knowledge in switching and routing domains: STP, VLAN, 802.1x, IPv6, LACP, Stacking, VRF, PBR, GRE, HSRP, secured VTI, OSPF, ISIS, BGP(iBGP, eBGP, MP-BGP), NAT, IPSec, ACL 3. Good Exposure on various Cisco switches, routers, ASAs 4. Hands on experience on firewalls include Cisco ASA/Firepower and Palo Alto 5. Working knowledge on Meraki switches, access points etc 6. Wireless troubleshooting including Cisco WLC, Prime, Access points 7. DNS knowledge on Infoblox 8. Strong working knowledge in switching and routing " Documents to Carry: 1.TCS application form available on iBegin 2. PAN/Aadhaar or any other Government ID Proof. 3. Updated CV/Resume to be provided. 4. 2 Passport size Photographs Please reach the venue by 10:00 AM. Regards Gunsheel Sidana Human Resources Talent Acquisition Group Tata Consultancy Services Show more Show less

Bosch Coimbatore, Tamil Nadu, India Posted on Jun 2, 2025 Apply now Company Description Bosch Global Software Technologies Private Limited is a 100% owned subsidiary of Robert Bosch GmbH, one of the world's leading global supplier of technology and services, offering end-to-end Engineering, IT and Business Solutions. With over 28,200+ associates, it’s the largest software development center of Bosch, outside Germany, indicating that it is the Technology Powerhouse of Bosch in India with a global footprint and presence in the US, Europe and the Asia Pacific region. Job Description Roles & Responsibilities : Up to Level 2 Support for the Bosch Network infrastructure services with a focus on SD-WAN, our Global Backbone, as well as our central hubs in core locations worldwide. Build up and maintain monitoring & logging tools. Monitor performance, availability, and overall health of the network. Document and log issues and resolution steps. Acting in the operation of global IT services, solving problems, incidents, configurations, alerts, service requests and monitoring related to network services and solutions in Bosch datacenter networks worldwide and together with engineering teams, partners, and vendors. Escalate issues to the appropriate teams. Availability to work in shift hours, including weekends and holidays. Support projects like the rollout and implementation of the SD-WAN stack at Bosch locations. Work closely with Service Managers, Operation Managers and Engineering teams on opportunities for improvement. Work and collaborate on an international team operating, supporting, monitoring, implementing, replacing, extending, upgrading, and optimizing network solutions globally. Executing and optimizing operational processes, reviewing procedures and documents related to monitoring, supporting, and operating of the network solutions and technologies. Good understanding of cloud standards such as securing infrastructure, efficient operation of cloud resources configured in the application Azure and AWS Cloud Networking Experience (VNET, VPC, Subnet, Load Balancing, VNET peering, VPN) Knowledge of cloud networking concepts, security best practices, and compliance frameworks Experience with monitoring, logging, and performance optimization of cloud resources Proficient in automating infra deployments using IaC by leveraging Terraform, Cloud Formation Template, Biceps, Plumi Good knowledge of DevOps concepts and CI/CD practices to deploy infra services using pipelines and version controlling systems Deep understanding of Cloud Cost, Knowledge on cost optimization techniques to provide cost efficient infra solutions on Cloud Perform operations and administration support to the Azure and AWS VM’s and PaaS components Strong understanding across Azure infrastructure components (server, storage, network, database, and applications) to deliver end to end Cloud Infrastructure operations support Process oriented approach to meticulously handle tasks with high repetition Qualifications Degree in Computer Science, Network Analyst or equivalent Knowledge in networking technologies (e.g. OSPF, BGP, MPLS, QoS) Knowledge in VPN technologies (e.g. IPSec, SSL, DMVPN, GetVPN) Knowledge in SDWAN technologies and products (preferably Cisco Viptela) Broad knowledge in basic network and security concepts and implementations (NAT, DNS, Proxies, Load balancers, ACLs, etc.) Experience with major hardware and software platforms from Cisco (IOS, NX-OS) Preferrable: Fundamental Knowledge in software-driven networking (Python, Ansible, CI/CD, GIT) Azure DevOps, Azure administrator, AWS SysOps Previous experience in implementation, operation, monitoring and support of network technologies and solutions. Knowledge in configuration and administration of network solutions and equipment, further networking protocols (IPsec, spanning-tree, mac, ARP…) as well Cisco ACI technology are welcomed. Experienced in network environments for support in troubleshooting, scalability issues, automation, and operation. Desirable knowledge in scripting (PowerShell, VBA, etc.) and programming languages (Phyton, Ansible, SQL, etc.). Knowledge of virtualization technologies (on premises and in the cloud) Previous experience working Monitoring and Operation of IT Infrastructure (cloud and on-premises) Certifications will be a differentiator (i.e. Cisco CCNA, ITIL etc) Apply now See more open positions at Bosch Show more Show less

Kyndryl Bengaluru, Karnataka, India Mumbai, Maharashtra, India Posted on Jun 2, 2025 Apply now Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role As a System Administrator at Kyndryl, you’ll solve complex problems and identify potential future issues across the spectrum of platforms and services. Do you want to be at the forefront of designing and implementing cutting-edge network solutions? Within our Network Services team at Kyndryl, you will be the go-to expert for providing top-of-the-line technical solutions throughout the entire solution lifecycle. You will be responsible for creating local and wide-area network solutions that utilize multiple platforms and protocols, ensuring that our customers have the best possible network infrastructure to support their business needs. Your skills in routers, networking controllers, bridges, and networking software will be essential as you troubleshoot network issues and coordinate with vendors to install the latest hardware and software, such as routers and switches. Not only will you help keep our customer’s networks running smoothly, but you will also work on project implementation, conduct project planning and cost analysis, and build proof-of-concept solutions with networking system technology. In this role, you will have the opportunity to review project requirements, communicate them accurately to the team, and ensure they are appropriately fulfilled. You will use your expertise to design and implement local and wide-area network solutions, including IP and VOIP, that address customer requirements. You will also provide high-quality technical solutions to our customers to prepare them for implementation, go-live, and maintenance. Implement and manage branch side Switch - VLANs, VTP, and trunking, Ensure network availability, performance, and security. Troubleshoot branch WAN issues using tools like ping, traceroute, and SNMP.. Provide L1 support for branch networks, resolving hardware and software issues for Network devices. Ensure branch network devices are compliant with customer security policies. Participate in network upgrades, migrations, and projects. Collaborate with cross-functional teams to resolve network-related issues. Identify and resolve network-related issues using logical troubleshooting methodologies. Analyse network logs, packet captures, and performance metrics, Escalate complex issues to senior engineers. If you are excited about using your technical expertise to create innovative network solutions and provide outstanding customer service, then this is the role for you! Your Future at Kyndryl At Kyndryl, we understand the importance of investing in our employees' professional growth and development. In Network Services, you can expect to receive a lot of support for training programs to keep your skills and knowledge up to date with the latest industry trends and technologies. By joining our team, you will have the opportunity to work on cutting-edge projects and contribute to the development of innovative solutions for our customers – including new wireless and 5G technologies – not yet adopted by most companies. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Technical and Professional Expertise 3 years of experience in Network support covering WAN technologies MPLS, SDWAN etc Strong understanding of TCP/IP, routing protocols (OSPF, EIGRP), and switching fundamentals. Experience with Cisco IOS and network management tools, Familiarity with WAN technologies (MPLS, VPNs). Monitor branch WAN links for availability, latency, and packet loss. Configure and troubleshoot network devices, including routers, switches, modems etc. Collaborate with telecom DC & DRC teams to resolve branches WAN-related issues Configure, monitor, and troubleshoot Cisco, Juniper, HP ant other OEM routers and switches. Preferred Technical And Professional Experience CCNP or equivalent certification. Experience with SDWAN, and VPNs. Familiarity with ITIL or similar service management frameworks. Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address. Apply now See more open positions at Kyndryl Show more Show less

Area(s) of responsibility About Us Birlasoft, a global leader at the forefront of Cloud, AI, and Digital technologies, seamlessly blends domain expertise with enterprise solutions. The company’s consultative and design-thinking approach empowers societies worldwide, enhancing the efficiency and productivity of businesses. As part of the multibillion-dollar diversified CKA Birla Group, Birlasoft with its 12,000+ professionals, is committed to continuing the Group’s 170-year heritage of building sustainable communities. Job Title: Senior Data Center Network & Security Engineer Experience Required: Minimum 15 Years Location: [Pune/Mumbai/Noida/ Bangalore] Job Type: [Full-time /Hybrid] Department: IT Infrastructure / Network & Security architect Job Summary We are seeking a highly experienced and technically proficient Data Center Network & Security Engineer to lead the design, deployment, and management of complex network and security infrastructures. The ideal candidate will have deep expertise across a wide range of technologies including Cisco Nexus, Check Point, Cisco ISE, Palo Alto, Arista, HP Aruba, and Cisco SD-WAN (Viptela), with a strong background in routing protocols, wireless, and data center technologies such as VXLAN, VPC, and VDC. Key Responsibilities Design and implement scalable, secure, and high-performance data center network architectures. Lead deployment and configuration of Cisco Nexus (2K/5K/7K/9K), FEX, VDC, VPC, and VXLAN technologies. Configure and manage Check Point and Palo Alto firewalls, including policy management, VPNs, and threat prevention. Deploy and manage Cisco ISE for network access control and identity-based security. Implement and support Cisco Wireless solutions and Cisco DNAC for automation and assurance. Design and maintain MPLS, BGP, OSPF, and other routing protocols in enterprise environments. Integrate and manage Cisco CUCM for unified communications. Deploy and operate Cisco Viptela SD-WAN solutions. Work with Arista and HP Aruba switches and wireless infrastructure. Create and maintain High-Level Designs (HLD) and Low-Level Designs (LLD), network diagrams, and documentation. Collaborate with cross-functional teams to ensure secure and efficient network operations. Provide mentorship and technical leadership to junior engineers. Required Skills & Qualifications 15+ years of experience in enterprise network and security engineering. Deep Hands-on Experience With Cisco Nexus (2K–9K), FEX, VDC, VPC, VXLAN Cisco ACI Solution Check Point and Palo Alto firewalls Cisco ISE, Cisco DNAC, Cisco Wireless Cisco Viptela SD-WAN, Cisco CUCM Routing protocols: BGP, OSPF, EIGRP, MPLS Arista and HP Aruba networking Strong documentation skills with experience in creating HLDs, LLDs, and operational runbooks. Excellent troubleshooting and problem-solving skills. Strong understanding of network security principles and best practices. Preferred Certifications CCIE (Routing & Switching / Security / Data Center) – Preferred Check Point CCSA/CCSE Palo Alto PCNSE Cisco Certified Specialist (ISE, DNAC, SD-WAN) Education Bachelor’s or master’s degree in computer science, Information Technology, or a related field. Show more Show less

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Primary Responsibilities Plan, design, implement, and maintain the organization's network infrastructure to meet business needs and ensure optimal performance Monitor the availability, performance, and security of the network infrastructure on an ongoing basis Proactively identify potential network issues or bottlenecks and implement appropriate measures to mitigate risks Collaborate with cross-functional teams to ensure seamless integration between network infrastructure and other systems or applications Troubleshoot complex network problems and provide timely resolution to minimize downtime Implement and enforce network security measures such as access controls, firewalls, VPNs, and intrusion detection systems Conduct regular performance analysis of the network infrastructure to identify areas for improvement and implement necessary changes Develop and maintain documentation of network configurations, processes, procedures, and troubleshooting guides Stay up to date with emerging technologies, industry trends, and best practices related to networking Participates in On Call Rotation 24/7 Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications Any degree with 5+ years of experience Experience with network monitoring tools such as SolarWinds, Nagios, Auvik & New Relic Proven experience in managing enterprise-level network operations in a complex IT environment Solid technical knowledge of networking protocols (TCP/IP), routing/switching technologies (Cisco), firewall technologies (Cisco ASA/Fortinet, Palo-Alto), load balancers (F5), WAN optimization (Riverbed), etc. Proven excellent troubleshooting skills with the ability to analyze complex problems efficiently Proven solid leadership abilities with experience in building and managing a team of network operations professionals Proven solid communication skills with the ability to collaborate effectively across different teams within the organization At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. Show more Show less

The Role Designs, deploys, and manages robust LANs, WANs, and wireless networks. Proficient in Cisco technologies, ASA Firewalls, Meraki, Call Manager, and RingCentral, they ensure network security, troubleshoot issues, optimize performance, and maintain meticulous documentation. Collaborating across teams, they drive network efficiency and deliver seamless communication solutions. Mandatory Skillset - Networking, Network & ASA Firewall / Sonicwall, Meraki Cisco, Call manger, Ring central Secondary Skillsets - SD WAN, Cloud knowledge will be advantage Requirements Relevant certifications such as CCNA, CCNP, or CompTIA Network+ are desirable. L1, L2, L3 Support. Networking, Network & ASA Firewall / Sonicwall,cisco mearaki , Phone - Cisco call manger, Ring central, SD WAN Proven experience in designing, implementing, and managing enterprise-level networks. Strong knowledge of networking protocols and technologies, including TCP/IP, VLAN, OSPF, BGP, MPLS, DNS, DHCP, VPN, and SNMP. Familiarity with network security concepts, including firewalls, VPNs, IDS/IPS, and encryption protocols. Experience with network monitoring and management tools. Ability to work in a team environment and collaborate effectively with cross-functional teams. Strong analytical and problem-solving skills to diagnose and resolve complex network issues. Excellent communication skills, both written and verbal, to interact with technical and non-technical stakeholders. Key Accountabilities: Network Infrastructure Management: Design, configure, and deploy local area networks (LANs), wide area networks (WANs), and wireless networks. Implement and maintain network hardware, including switches, routers, firewalls, access points, and other networking devices. Monitor network performance and ensure optimal utilization of network resources. Plan and execute network upgrades and expansions to accommodate the company's growing needs. Network Security: Implement and maintain network security measures, including firewalls, VPNs, intrusion detection/prevention systems, and access controls. Conduct regular security audits to identify vulnerabilities and ensure compliance with security policies and standards. Respond to security incidents and take appropriate actions to mitigate risks and prevent unauthorized access. Network Troubleshooting and Support: Troubleshoot and resolve network-related issues reported by end-users or detected through monitoring tools. Collaborate with the IT support team to provide timely resolution to network-related user problems. Perform root cause analysis for complex network problems and implement permanent solutions. Network Monitoring and Optimization: Monitor network performance, traffic, and usage patterns to proactively identify and address potential bottlenecks or performance issues. Optimize network configurations to ensure optimal performance and reliability. Implement Quality of Service (QoS) mechanisms to prioritize critical applications and services. Phone system setup: Cisco call / Ring central Documentation and Reporting: Maintain comprehensive network documentation, including network diagrams, configurations, and standard operating procedures. Prepare regular reports on network performance, security, and maintenance activities for management.

Greetings from Global Healthcare Billing Partners Private Limited..! Job Title : IT Senior Executive - System Administrator Experience : 4+ Years Location: Vepery, Chennai Shift: Night Job Summary: We are looking for an experienced and proactive IT Senior Executive - System Administrator to join our Vepery Location. This is a Night shift role suitable for candidates with strong expertise in firewall management, software and hardware networking and active directory administration. Key Responsibilities: Manage and monitor firewalls, ensuring network security and compliance with security protocols. Administer and troubleshoot Active directory, DNS,DHCP and Group policy. Provide hands on support for hardware and software installation, configuration and troubleshooting. Monitor system performance and proactively address potential issues. Required Skills and Qualifications: Minimum 4 Years of experience in system/Network administration. Knowledge of Firewall configuration. Proficient in Active directory, windows severer and related technologies. Experience in LAN/WAN, switches, routers, and wireless access point management. Interview Mode : MS Teams Interested candidate can share your updated Resume/CV to this WhatsApp Number - 8925808592 Regards, Harini S HR Department