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7.0 years

0 Lacs

Bengaluru, Karnataka, India

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Our Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included. As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work full time from our office with flexibility offered where needed. This setup fosters casual conversations, problem-solving, and trusted relationships. Our goal is to create an environment where we all win with precision. Job Description Your Career The Engineering TAC (ETAC) Advanced Solutions team is an exciting crossroads between Technical Assistance Center (TAC) and Engineering. This team is uniquely empowered to drive decisions and to be the thought leaders within the Global Customer Support organization at Palo Alto Networks. We are a relatively small, global team consisting of top performers with support, engineering and development backgrounds. Our roles are very hands-on and have a high impact on the company. The Advanced Solutions team role also includes building/architecting robust environments to assist with complex issue reproduction/resolution, as well as large-scale, cross-platform lab buildouts for feature testing, software release, etc… Our Team consists of Engineers who are experienced in Network Engineering, NetSec, QA, Software Development/DevOps, Cloud, as well as SME’s in areas for bleeding edge tools such as Ixia/Keysight, Spirent, etc… Team's Mission includes Application and Tools Development, AI/Machine Learning R&D, DB Systems Administration, Release Management, and Data Analytics. You will network and collaborate with key stakeholders within Global Support, Engineering, QA, PM, Sales, and more, leveraging your capability of detailing difficult technical issues to both non-technical and technical professionals. Your Impact An ETAC engineer has the highest level of expertise amongst support teams, and is responsible for staying up to date with technical details on Palo Alto Networks new products and industry in general Work with TAC to provide expert-level technical support of customer issues that involve very complex network topologies, architectures, and security designs Lead technical discussions with cross-functional teams, fostering an environment of transparency that ultimately leads to better products. Develop advanced troubleshooting focused tools and scripts to help solve complex customer issues and improve product supportability Help drive and enable ML/AI related projects Own critical and executive level issues partnering primarily with Customer Support and Engineering to provide expertise in identifying and resolving customer issues, which entails working with the TAC case owner and Engineering on a replication or verification and communicating updates Lead in Identifying problems and taking actions to fix them across support and product life cycles Develop and deliver expert level training materials for TAC support, Engineering, and Professional Services teams Ownership of Release Management: Assist with managing the end-to-end release process, including coordinating with various teams to gather release requirements and dependencies. Responsible for scheduling, planning, and controlling the software delivery process for on-prem and cloud products (CSP/Adminsite/AWS/Azure/OCI/GCP) Coordinate with IT/Dev/QA to assure IT requirements are met for a seamless release process SW release after completing testing/deployment stage Define strategic usage of release management tools (Autoex/Jenkins/Automation Staging Scripts) Collaborate on product development with cross-functional teams including Engineering/QA/PM Triage Production issues impacting customer deliverables on Palo Alto Networks Support Portal Qualifications Your Experience Minimum of 7 years of professional experience Technical Support or Development experience supporting enterprise customers with very complex LAN/WAN environments Deep understanding of TCP/IP and advanced knowledge of LAN/WAN technologies, expertise with general routing/switching, Routing protocols (e.g. BGP, OSPF, Multicast), branch and DataCenter Architectures Expertise with Remote Access VPN solutions, IPSEC, PKI & SSL Expertise with Cloud services and Infrastructure a plus Familiarity with C, Python, or at least one scripting language - While this is not a role to be a developer, one should have some experience in automating moderately complex tasks. Experience with Palo Alto Networks products is highly desired Understand how data packets get processed - Devices shouldn’t be a “black box”, one should have an understanding of packet processing at various stages and how that can result in different symptoms/outcomes. Excellent communication skills with the ability to deliver highly technical informative presentations - While you will not be involved with taking call from a queue, there may be cases where your expertise is called upon to speak with customers from time to time, along with Support members, Developers, Sales Engineers and the rest of your team Proficiency in creating technical documentation using applications such as Powerpoint/Google Slides or knowledge-base/intranet platforms such as Lumapps, Jive or Confluence Familiar with automation with Jenkins, Terraform, etc. Understanding of Linux operating systems. Able to operate headless Linux systems and Shell scripting. Basic knowledge of deploying and configuring web servers, i.e Nginx, Apache, IIS. Understanding of load balancing technologies and HTTP forwarding with Nginx, HaProxy, and load balancers provided by AWS, Azure, and Google Cloud. Familiarity with virtualization technologies including VMware, KVM, OpenStack, AWS, Google Cloud and Azure. Familiarity with Docker. Able to create, manage, and deploy docker images on Docker server. Manage running containers. Create docker-compose YAML files. Familiar with front-end technologies including JavaScript, React, HTML, and CSS for building responsive, user-friendly interfaces. Experienced in back-end development using frameworks such as Python and Flask Brings a creative and hands-on approach to testing and enhancing small applications, participating in all aspects of the testing lifecycle—from functional and performance testing to idea generation and continuous monitoring—with a focus on improvement and efficacy to ensure optimal quality and user satisfaction. Willing to work flexible times including occasional weekends and evenings. Additional Information The Team Our technical support team is critical to our success and mission. As part of this team, you enable customer success by providing support to clients after they have purchased our products. Our dedication to our customers doesn’t stop once they sign – it evolves. As threats and technology change, we stay in step to accomplish our mission. You’ll be involved in implementing new products, transitioning from old products to new, and will fix integrations and critical issues as they are raised – in fact, you’ll seek them out to ensure our clients are safely supported. We fix and identify technical problems, with a pointed focus of providing the best customer support in the industry. Our Commitment We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines. Our Commitment We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines. Show more Show less

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0 years

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Mumbai Metropolitan Region

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Brennan. Where true performance thrives. At Brennan, we believe that how technology is delivered is every bit as important as what the technology is. We focus on creating real and relevant value for customers with solutions that fit their specific needs and always reflect their true interests. It’s a claim backed by our True Performance System - a way of working engineered to get us closer, and deliver better, for our customers and their actual experience of technology. Why join Brennan True performance for our customers starts with a true belief in our people. It’s why we’ve structured our business to help our teams, and their talents, shine bright. It's why we’ve created a workplace where people of all backgrounds, beliefs and experiences are welcomed and empowered. And it’s why we’ve built an organisation where real innovation makes a genuine impact and generates true rewards for our team members. True rewards In addition to competitive remuneration, Brennan offers extensive benefits, including: Training and certification bonuses Culture Awards that recognise excellence Brennan Daredevils - our annual, all-expenses paid trip awarded to our top performers and outstanding contributors Vibrant, fun social activities Discounted hardware and software An environment that embraces learning and development The Role To provide 1st/2nd level technical support to Brennan Voice and Data clients, Brennan IT engineers and staff. To coordinate, collaborate and escalate incidents within established timelines with Level 3 engineers, Carriers and Suppliers. To ensure all contracted levels of performance are achieved and SLA’s as agreed are met. Will be responsible to continuously improve the Efficiency and Excellence of Service Delivery as measured by Client Satisfaction ratings Key Responsibility Troubleshoot complex customer network issues (LAN & WAN) and provide corrective actions to restore the customer services Troubleshoot complex customer network issues (LAN & WAN) and provide corrective actions to restore the customer services Troubleshoot and resolve complex WAN issues in coordination with carriers & suppliers Act as technical escalation point of contact for Level 1 engineers and all other internal and external issues in regards to Brennan Voice and Data services Responsible for improving performance for the customer network, devices and services Responsible for cross functional coordination to resolve internal and customer related issues Maintaining internal and customer communication during the ticket resolution Escalating issues to next level as per define procedures Responsible for documentation of customer network and updating internal knowledge database Execute project tasks, including but not limited to gathering customer technical requirement, configuring router, switches, firewalls and other associated network devices if any. Creation of MOP/SOP and responsible for change management Assist is creation of Root Cause analysis (RCA) Adherence and compliance to the defined processes and tasks assigned Training and Mentoring Level 1 network engineers and other staff as nec.essary What Skills You Will Bring To The Team Experience in technical network support role preferably in Managed Services or Telecom provider environment. Strong industry based technical aptitude (e.g.TCP/IP and Application layer protocols) Good troubleshooting experience on multiple networking platforms and technologies (Cisco, Huawei, Juniper etc.) Good knowledge and troubleshooting experience on DSL, ISDN, Ethernet, IP, 3G/4G and networking protocols (eg. SNMP, DHCP, DNS, HSRP, Routing protocols like EIGRP, OSPF, BGP etc. and switching protocols like VLAN, Trunking, Dot1x, STP etc.) Good knowledge on GRE, IPSEC VPN’s, NAT/PAT Good knowledge on MPLS, QOS and other advanced network technologies Brennan is an equal opportunity employer. Show more Show less

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8.0 years

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Chennai, Tamil Nadu, India

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About Company : Our client is a global technology consulting and digital solutions company, resulting from the merger . It focuses on helping businesses leverage digital technologies to re-imagine business models, accelerate innovation, and drive growth. The company provides services across various industries, including digital transformation, consulting, and application development. Role :palo alto Network engineer Location : Bengaluru,Chennai,Mumbai Experience : 8+ Year's Interview Mode : virtual Work mode : Hybrid Job type: C2H Immediate Joiner's +15 Day's Mandatory Experience : Fortigate Firewalls, Palo Alto Firewalls, Velo-Cloud SD-WAN devices, Cisco switches, Cisco routers, Cisco WLCs, and Cisco Access Point JOB DESCRIPTION : Design, configure, and test network solutions per scope of customer projects Experience in deployment/configuration of Fortigate Firewalls, Palo Alto Firewalls, Velo-Cloud SD-WAN devices, Cisco switches, Cisco routers, Cisco WLCs, and Cisco Access Point Strong knowledge and Hands on experience in configuring BGP, OSPF, EIGRP, STP, PVST+, IPSEC site to site VPN, VoIP, HSRP. GLBP, Natting Required data center and campus network experience for deployment and operational maintenance of network infrastructure Provide L3/L4/SME level troubleshooting and issue resolution support Lead or participate in discovery and design workshops Outstanding analytical and problem solving skills, including the ability to meet a business requirement with a technical solution Excellent communication, presentation and effective client interaction ability Excellent documentation skills Excellent planning and follow-up skills Preferred :CCNP, Fortinet NSE4 certifications preferred. Show more Show less

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0.0 - 3.0 years

0 Lacs

Nizampura, Vadodara, Gujarat

Remote

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Job Title: Desktop Support Engineer Location: VADODARA GUJARAT Job Type: [Full-time / Part-time / Contract] Experience Level: [Fresher /Entry / Mid / Senior] Reporting To: IT COMUNICATION/ IT Support Lead/ CAMERA SUPPORT Job Summary: We are seeking a skilled and motivated Desktop Support Engineer to join our IT team. The ideal candidate will be responsible for providing technical support and assistance to end-users for hardware, software, and network-related issues. You will be the first point of contact for troubleshooting desktop systems, laptops, peripherals, and application issues. Key Responsibilities: Provide first and second-level technical support for desktops, laptops, printers, and mobile devices. Install, configure, and maintain operating systems, software applications, and hardware components. Respond to user queries via ticketing systems, phone, email, or in-person. Troubleshoot network connectivity issues (LAN, WAN, Wi-Fi). Support Microsoft Office 365 and Windows OS (Windows 10/11). Maintain inventory of hardware and software assets. Escalate unresolved issues to appropriate internal teams or vendors. Assist in setting up and supporting conference room equipment and video conferencing tools. Perform routine maintenance and system updates. Document technical procedures and user guides. Requirements: 10th pass,12th pass,Bachelor’s degree in Computer Science, Information Technology, or equivalent experience. Freshers also apply,1–3 years of experience in desktop support or similar IT support roles. Strong knowledge of Windows OS, Microsoft Office Suite, and common desktop applications. Basic understanding of Active Directory, DNS, DHCP, and ITIL practices. Familiarity with imaging tools, remote desktop support tools (e.g., TeamViewer, AnyDesk), and ticketing systems (e.g., ServiceNow, Jira). Excellent communication, problem-solving, and interpersonal skills. Ability to prioritize and manage multiple tasks effectively. Certifications like CompTIA A+, Microsoft MCSA, or ITIL Foundation are a plus. Preferred Skills (Optional): Experience with MacOS or Linux systems,windows. Work Environment & Benefits: [Flexible work hours / On-site / Hybrid option if applicable] [ paid time off, professional development, etc.] Job Types: Full-time, Fresher, Internship Pay: ₹10,043.24 - ₹15,784.78 per month Shift: Day shift Work Location: In person

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5.0 - 6.0 years

0 Lacs

Mumbai, Maharashtra, India

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Role: Network Management L2 – Wireless & Routing Switching Role Purpose The position serves the following purpose 1. Support and Manage Network day-to-day operation. 2. Maintain up-time of overall Network services 3. Manage and mentor L1 Engineers Key Accountabilities/ Responsibilities (Based on SOW) · Configuration management for the production hardware and software within the scope (routers, switches, firewalls etc. SDA Network, ISE, Wireless Infrastructure, and Wi-Fi Access Points) · Experience and hands on with Cisco Wireless LAN controllers, Cisco Prime, Wi fi Connectivity of user’s issue. · Responsible in maintaining appropriate version of software (OS, microcode, firmware, certificates and backup etc.) on all devices. This includes applying software patches and bug fixes, and upgrading software levels required to maintains manufacturer’s support, to support required feature sets. · Perform Incident, Problem, Access, Change, Provisioning, Patching, Recovery, Availability, Performance, Capacity reporting and Health Monitoring and reporting. · Providing trend analysis and suggestion to remove waste and continuity improvement plan and execution. · Implementation and maintenance of standard operating procedures for maintenance of network devices · Review and validation of operational and event management related reports prepared by L2 team · Managing and reporting on quarterly audit of all related administrative accounts · Create and maintain Wireless Heat Map on Cisco Prime for Wireless health and performance. · Support and manage planned and unplanned outages · Procedural handbook along with KB should be populated / updated Manage team, internal and external stakeholders Key Activities · Must have skills o Device Configuration management. o Backup Management. o WLAN Configuration fine-tuning. o Upgradation and management of Firmware (AP OS). o Online WLAN Network Dashboard. o Providing Availability and Security Reports of Wireless LAN o Creating of QoS and class definition on customer request. o Device Administrative activities like compression, QoS & policy configurations. Vendor coordination o Incident /Problem / Request Fulfillment / Change management o Checking of bandwidth utilization & traffic class and generate report for the same. o Perform Data, Compression and Application-wise analysis and provide recommendations. o Keeping track of license of all WAN Acceleration devices. o Proactive measures to be taken on Image/Firmware upgrades if required o Device Availability Report o Application-wise Analysis Report o Repeat Incident / Alert Analysis o Performance tuning suggest by OEM o Updation and maintenance of Availability, Capacity management o Risk Analysis and providing the mitigation plan o Continual Service Improvement Planning and executions o Planning and execution of DR Drills based on availability of DR setup and recovery procedures (Applicable if the DR is in scope) o Preparing, maintaining and updation of SOP and KBase o Maintaining and updation of Infra AS IS / Infra Documents o Preparation of RCA for Major Incidents · Good to have skills o Working knowledge of Cisco ISE Working knowledge of Mobility Service Engine (MSE) Key Interactions Internal- Interact with other domain team of and IT for day-to-day operations Nature- · Manage support in network downtime and reboot approve for schedule activities and task · Manage support in implementing new IT projects, effective utilization of existing IT systems · Manage support in rollout of IT projects in · Ensuring smooth functioning of overall IT Operations of Convention Centre, NMACC, DAS, Plaza, Service Apartments and Office Space Communicate on other scheduled daily, weekly and monthly activities External- RCP, Vendors, IT Service Providers, other Domains, ISP Nature - 1. Hardware failure, installation, replacement 2. Preparing RCA and review it Coordination with ISP for links with Circuit IDs Educational Qualifications- · B.Tech/BE or any graduate with equivalent qualification or experience. · Masters in IT would be preferred Following Certification would be preferred – CCNP Enterprise /CCNA-Wireless / CCNP - Wireless Experience (Type & Nature)- · 5-6 years of experience for L2 role Experience in Network data, wireless and AAA technology Skills & Technical Competencies - · As Lead Network Engineer, you will be responsible for troubleshooting and technical analysis of the customers networks. · Troubleshoot and identify complex network problems affecting LAN, WAN, Internet connections and issues of end users · Have good knowledge of WAN/LAN network technologies, management, and monitoring · Have good knowledge of MPLS, QOS, Multicasting, IP schema. · Experience and hands on with Cisco Wireless LAN controllers, Cisco Prime, Wi fi Connectivity of user’s issue. · Experience with Catalyst switches, ASR/ISR routers · Experience with routing protocols: OSPF, EIGRP, BGP · Excellent verbal and written skills and ability to document work. · Cisco Security experience and hands on Identity Services Engine (ISE) · Manage 24x7 network Support with occasional oncall/major change implementation support · Must be willing to try new things and new technologies. · Strong problem-solving experience in networking is required and end to end resolution. · Install, monitor, manage, and troubleshoot, Cisco equipment · Worked on Ticketing Tool and operational day to day Operations support Proficient skills in Visio and Microsoft Office Show more Show less

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Bengaluru, Karnataka, India

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Proven experience in network products and services, with specific focus on Cisco WAN technologies, including ASR and Nexus9K. Expertise in LAN, WAN, MPLS, VPLS, LDP, GRE, BGP, OSPF, and ISIS within a VRF context for L2/L3VPN services, Traffic Engineering, and RSVP. Comprehensive knowledge of multicast concepts, including PIM-SM, PIM-SSM, IGMP, MVPN, and MLDP. Proficiency in product-aligned, service-focused work, with a solid grasp of network automation, SRE, and DevOps or equivalent experience. Working with Agile methodologies (Scrum, Kanban) and project management tools like JIRA. Excellent skills in network packet analysis and packet capture tools for troubleshooting. Familiarity with load balancing technologies, TCP/IP, and multicast in internet environments. Understanding of low-latency technologies commonly used in the financial sector. Experience in Data Centre Networking, including Software-Defined Networking (SDN), Cisco ACI, VxLAN, and related technologies. Proficiency in Service Management processes, preferably with ITIL knowledge. Excellent spoken and written English skills, enabling meaningful collaboration. Show more Show less

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0 years

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Bengaluru, Karnataka, India

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Principal Network Engineer Work Location and Time - Bangalore (Hybrid) and need to be flexible with timings 6 months contract to hire with end client. Key Skills - CCIE certified, API, CI/CD pipeline, ACI, Multicast, trading & PIM, SD-WAN, BGP, OSPF, Switching, routing, Segma routing, Traffic engineering, MPLS, EVPN, Automation, Python & Ansible, Cisco & CCNP Role Responsibilities We will play a pivotal role in designing, building, and maintaining systems, software, and applications across various domains, ensuring the highest quality outcomes. We will independently make technical design and amendment decisions, effectively leading the workload. By analyzing data and understanding business requirements, we will translate them into technical specifications, ensuring alignment with infrastructure and network capacity needs. We will develop dashboards to provide near real-time network status. Collaborating closely with network operations and service teams, we will provide in-depth technical support and guidance for all multicast- and WAN-related issues and implementations. This role requires a proactive problem solver with a deep understanding of multicast protocols, WAN infrastructure, and a passion for delivering exceptional service. When necessary, we will lead upgrades, coordinating efforts with internal teams and third parties. Building accurate documentation and monitoring system performance are essential to support business activities and continuous improvement. We will support the deployment of engineering patterns and contribute to creating solutions by coordinating design requirements to be automated, tested and released Requirements Proven experience in network products and services, with specific focus on Cisco WAN technologies, including ASR and Nexus9K. Expertise in LAN, WAN, MPLS, VPLS, LDP, GRE, BGP, OSPF, and ISIS within a VRF context for L2/L3VPN services, Traffic Engineering, and RSVP. Comprehensive knowledge of multicast concepts, including PIM-SM, PIM-SSM, IGMP, MVPN, and MLDP. Proficiency in product-aligned, service-focused work, with a solid grasp of network automation, SRE, and DevOps or equivalent experience. Working with Agile methodologies (Scrum, Kanban) and project management tools like JIRA. Excellent skills in network packet analysis and packet capture tools for troubleshooting. Familiarity with load balancing technologies, TCP/IP, and multicast in internet environments. Understanding of low-latency technologies commonly used in the financial sector. Experience in Data Centre Networking, including Software-Defined Networking (SDN), Cisco ACI, VxLAN, and related technologies. Proficiency in Service Management processes, preferably with ITIL knowledge. Excellent spoken and written English skills, enabling meaningful collaboration. Show more Show less

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5.0 years

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Mumbai, Maharashtra

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Relocation Assistance Offered Within Country Job Number #167629 - Mumbai, Maharashtra, India Who We Are Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name! Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all. Role Summary/Purpose: Colgate-Palmolive is looking for a Network Security Engineer to join its growing Global Information Security organization. The Information Network Security Engineer will work closely with the discrete business areas, as well as the Global Information Technology functional organizations across the globe. You will be responsible for designing, managing, and securing the enterprise network infrastructure. You will be primarily working with advanced tools and platforms such as Prisma SD-WAN, Forescout, and Netskope, Cisco tools etc, while also contributing to the development of security standards and enhancements across various network and cloud technologies. The Network Security Engineer should be experienced in system architecture, designing, engineering and deploying over hybrid environments that include on-premise and public clouds, such as GCP and AWS. You should be comfortable in playing a lead role towards the evolution of technology deployments across the global footprint. Responsibilities : This position is for an Individual contributor Manage and support security-centric network tools including Prisma SD-WAN, Forescout, and Netskope, Cisco tools etc Develop and implement security standards, protocols, and best practices across the enterprise. Conduct research and propose changes to existing processes to align with evolving technology trends. Serve as a lead technical expert guiding the evolution of network and security infrastructure across a global footprint. Collaborate with cross-functional teams to design and support secure cloud and hybrid networking environments. Proactively troubleshoot complex network and security issues, ensuring minimal downtime and business disruption. Ensure compliance with industry and organizational standards and assist in audits as required. Document configurations, procedures, and best practices. Technical proficiency with a variety of vendor tools including collaborating with the vendor regarding issues and/or deficiencies when necessary. Act as a technology subject matter expert, able to provide and communicate complex technology solutions across different audiences including technical, managerial, business executives, and external vendors. Partner/connect with collaborators and other Global Information Technology and business functions to ensure their areas are following Global Information Security’s technical guidelines and strategy. Provide engineering support to the Security/Network Operations Center for solving complex problems. Required Qualifications : Bachelor's degree required Minimum 5+ years of hands-on experience in networking. Strong fundamentals in networking protocols and infrastructure. Working knowledge of cloud networking technologies (AWS, or GCP preferred). Strong troubleshooting skills with the ability to resolve complex network and security issues independently. Excellent communication skills, both verbal and written. Familiarity with operating systems including Linux and Windows. Strong understanding of security practices, tools, and frameworks. Ability to independently conduct research and propose innovative solutions. Preferred certifications: CCNP Security, CISSP, CEH, or equivalent. Modern networking knowledge and understanding (OSI, TCP/IP, switching, routing, firewalling, NAT, proxies, IDS/IPS, WAF's, CDN's, SSL/TLS, etc...) Basic understanding of general system and application architectures such as client/server, service oriented architecture, SaaS, IaaS, PaaS, containers and serverless Preferred Qualifications: Experience with additional networking/security tools is advantageous. Demonstrated ability to work independently and as part of a global team. Comfortable taking a lead role in projects and deployments. Experience working with cloud environments (e.g., AWS, Azure, GCP). Knowledge of cybersecurity principles and practices. Our Commitment to Inclusion Our journey begins with our people—developing strong talent with diverse backgrounds and perspectives to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business. Equal Opportunity Employer Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law. Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation. #LI-Hybrid

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0.0 years

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Pune, Maharashtra

On-site

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You deserve to do what you love, and love what you do – a career that works as hard for you as you do. At Fiserv, we are more than 40,000 #FiservProud innovators delivering superior value for our clients through leading technology, targeted innovation and excellence in everything we do. You have choices – if you strive to be a part of a team driven to create with purpose, now is your chance to Find your Forward with Fiserv. Responsibilities Requisition ID R-10358140 Date posted 06/16/2025 End Date 06/24/2025 City Pune State/Region Maharashtra Country India Location Type Onsite Calling all innovators – find your future at Fiserv. We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Professional, Technical Professional Services Job Description * What does a successful Network Engineer do? A Network Engineer is responsible for design, implement, manage and monitor the wide area and local area networks of businesses and organizations, and they have a range of technical skills to help them complete their expected duties. These engineers commonly have an understanding of various scientific and technological concepts such as scripting and network design, infrastructure and security. Network engineers also rely on soft skills such as organization, teamwork and communication skills to be successful in various work environments. Additionally, different employers may require network engineers to have specific skills that align with the objectives of the organization. Working with financial services client means a high availability of network and no downtime. What you will do The technical skills relate to knowledge and expertise in network engineering, including network fundamentals, design, hardware and software, security, troubleshooting, protocols, and more. Some technical skills you must possess as a network engineer include: Solid understanding of networking principles, including the internet protocol suite, subnetting, and VLANs. Ability to design and implement efficient network architectures. Proficiency in configuring and operating network devices. Knowledge of network security measures like VPNs, firewalls, and intrusion detection systems. Ability to monitor network performance and analyze traffic patterns. Proficiency in coding languages such as Python in order to automate network configuration and management tasks. Strong analytical and problem-solving skills to diagnose and resolve network issues. Excellent communication and collaboration skills for working in multidisciplinary teams. Ability to multitask, manage network projects, prioritize specific duties, and meet deadlines. What you will need to have Bachelor’s degree in programming or related field 3-5 of experience in network administration 17:00 p.m - 03:00 a.m (IST) Design, implement and maintain LAN, WAN and wireless network Configure and troubleshoot network device including router, switches and firewall. Monitor network performance and optimize as and when needed. Troubleshoot network issues and provide technical support Collaborate with other teams to ensure network integration with other systems Knowledge of Tuffin or any Firewall Management & Network Security Policy Software Follow up with stakeholders for the change request raised and take it to closure Worked on Service now or any ITSM tool Ability to manage and prioritize work queue across multiple workstreams. Team player with ability to work independently. Experience in full software development life cycle using agile methodologies. Should have good understanding of Agile methodologies and can handle agile ceremonies. Efficient in Reviewing, Analyzing, coding, testing, and debugging of application programs. Should be able to work under pressure while resolving critical issues in Prod environment. Good communication skills and experience in working with Clients. Good understanding in Banking Domain. What would be great to have Network knowledge Network design and implementation Project management Problem solving and analytical skills LAN knowledge Thank you for considering employment with Fiserv. Please: Apply using your legal name Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable). Our commitment to Diversity and Inclusion: Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. Note to agencies: Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions. Warning about fake job posts: Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

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0.0 - 3.0 years

0 Lacs

Bengaluru, Karnataka

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Job Description: Number of Positions 1 Job Family Intl Work Center (CTR) Type of Position Permanent Location – Bangalore, India Support hours Predominantly US business hours. Shifts: 24X7 rotational shifts Roles and Responsibilities Acting as a Tier T2 for GCSC Teams. 2nd responders supporting AT&T GCSC strategic services like Flexware,SDWAN OTT Expertise in Performing network triage Managing the process of Service restoral and break/fix functions Scope include – Analyze and escalate Prioritizing and analyzing the events in the network Resolve problems for software or hardware resources when unavailable or when there is degradation in performance impacting business processes. Good skills on Change Management Ensure monitoring, data capture, and analysis capabilities to quickly identify problem areas and provide corrective action. Ticket Management Work with internal support groups and recommend diagnostic tests based on degree of service impairment Access provider management and associated escalations Negotiate and coordinate with other support centers (i.e. external organizations and internal and external business partners) for sectionalization and testing plans. Escalate ticket according to process based on the established intervals. Knowledge and Skills Required to Perform the Role Technical Skills:- Minimum 3-5 years of relevant experience in telecommunications & managed network infrastructure industry No less than 2 years of working experience, preferably on customer services interfacing with clients. No less than 3 years of hands on experience on Networking / IT infrastructure as an engineer (any of the one listed – WAN, LAN, Voice, IT infrastructure, Hosting, Servers, Firewall, NOC etc) Basic knowledge on SDN/SDWAN – Viptela, Velocloud, Silverpeak or 128T Excellent knowledge of WAN, LAN & Voice technologies to manage the IT operations Good knowledge on various Router, Switches. Load Balancers, Firewalls, Wireless technology, Access Points, WAN Circuits, SD WAN, Call manager, gateway etc Strong understanding of Voice, Data and IP networks is required. Professional Skills:- Excellent communication skills (verbal & written, technical & interpersonal) Excellent telephone manner Excellent problem solving skills Professionalism at all times Highly skilled in the use of PC systems and applications Ability to work well under pressure, set priorities and make well-considered decisions Drive, enthusiasm, initiative, commitment and self-motivation Resourcefulness and flexibility Ability to work well in a team Years of Experience 4+yrs Education Bachelor/masters in in electrical/electronic engineering, computer engineering or related discipline Weekly Hours: 40 Time Type: Regular Location: Bangalore, Karnataka, India It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.

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0.0 - 3.0 years

0 Lacs

Bengaluru, Karnataka

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Job Description: Support hours 24x7 Work Environment with Predominantly US Business Hours Roles and Responsibilities Acting as a Lead Tier 2.5 for Tier 2 engineer for AT&T Business Network Solution Team. Prioritizing and analyzing the alerts and events in the network monitoring tool. Advance technical knowledge of troubleshooting, configuration & maintenance of complex network infrastructure (Wired and Wireless). Hands on experience of Network Performance Monitoring Tools and Dashboards like Meraki, Aruba, Ruckus, ServiceNow, Salesforce etc. while leveraging tools used for packet capture and monitoring performance metrics. Clear understanding on how to troubleshoot issues and configure network devices (switches, routers, virtual machines and cloud-based applications Knowledge of Aruba, Cisco, Ruckus wireless controller, access point & switches. Proficient knowledge of performing Incident Triage while acting as a lead of first responders of a service desk supporting AT&T Strategic Network Services Prioritizing incoming incidents based on severity and impact, while implementing quick actionable solutions to resolve incidents or provide a next plan of action. Knowledge of different types of Transport / Circuits – Ethernet, VPN, Broadband, Fiber based Internet, LTE and 5G and be able to troubleshoot transport issues. Managing and expediting the process of service restoral and break/fix functions scope includes (Analyze and escalate issues, case handling, providing timely updates, as well as prompt handing critical customer escalations) Engaging right work group for software or hardware resources when first touch solution is unavailable or there is degradation in performance impacting business. Knowledge of Monitoring Platforms, Data Capture Technologies and capabilities to quickly analyze, identify reported problems and provide corrective action plan. Interfacing with higher tier support teams and service management teams to address customer issues and provide corrective service improvement plans. Ability to lead and contribute technically over complex troubleshooting calls Ticket Management:- Knowledge of ServiceNow Ticketing Platform and Salesforce Database. Comfortable to lead and work with internal support groups and recommend diagnostic tests based on degree of service impairment. Updating ticketing systems and tools documenting incident chronology Managing, leading and facilitating access providers and associated escalations Negotiate and coordinate with other support centers (i.e. internal and external organizations and AT&T business partners) for sectionalization and formulation of testing plans, while providing end to end support towards agreed deliverables. Escalating tickets according to process based on the established intervals. Understanding on MS Teams platform, handling of VOIP calls and Chat support Knowledge and Skills Required to Perform the Role Technical Skills: - Minimum 3-5 years of relevant experience in IT service industry working as a lead on telecommunications & managed network infrastructure solutions. No less than 3 years of working experience, preferably on a customer services interfacing role with exposure to client handing and process management roles. No less than 2-3 years of hands-on experience on Networking / IT infrastructure as an engineer on WAN, LAN, Wireless, Cloud based Wireless Access Points, Network Servers and understanding of handing a NOC model of Network Incident Handling etc) Proficient understanding and knowledge on troubleshooting Aruba, Meraki, Ruckus, AP, switches and SIM based Routers / Modems (LTE / 5G) Excellent knowledge of WAN, LAN and Wireless Technologies and manage services within an IT operation Organization. Clear understanding of Network protocols, Routing, Switching, Wired & Wireless Technologies, Access Points, WAN Circuits, Call managers, Secure Internet Gateways etc and Strong understanding of IPV4 and IPV6 networks are required. Excellent knowledge of performing remote troubleshooting of network appliances, deployment and replacement of hardware devices, vendor management practices, maintenance of Ruckus, Aruba, Meraki devices and overall knowledge of handling cloud-based network monitoring tools /applications Hands on knowledge of RADIUS Services & Cloud based Wireless controllers. Excellent technical coordination skills and knowledge of vendor management for network hardware equipment, cloud based virtual servers, wireless controllers and skills for effective management of ISP's and other network service providers. Professional Skills:- Excellent communication skills (verbal & written, technical & interpersonal) . Excellent voice over IP tele conference handing skills and telephone etiquette. Excellent problem-solving skills, ability to work and lead team under pressure. Professionalism at all times and ability to demonstrate positive attitude. Highly skilled in the use of PC systems and Microsoft applications Drive, enthusiasm, initiative, commitment and self-motivation. Resourcefulness and flexibility. Ability to work well in a team. Years of Experience 5+yrs Education BE/B.TECH + CCNC / CMA / ACSA/ ACA / ACMA / ACMP Certified Weekly Hours: 40 Time Type: Regular Location: Bangalore, Karnataka, India It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. Job ID R-46987 Date posted 06/16/2025 Benefits Your needs? Met. Your wants? Considered. Take a look at our comprehensive benefits. Paid Time Off Tuition Assistance Insurance Options Discounts Training & Development

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0.0 - 3.0 years

0 Lacs

Bengaluru, Karnataka

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Job Description: Number of Positions 1 Job Family Intl Work Center (CTR) Type of Position Permanent Location – Bangalore, India Support hours Predominantly US business hours. Shifts: 24X7 rotational shifts Roles and Responsibilities Acting as a Tier T2 for GCSC Teams. 2nd responders supporting AT&T GCSC strategic services like Flexware,SDWAN OTT Expertise in Performing network triage Managing the process of Service restoral and break/fix functions Scope include – Analyze and escalate Prioritizing and analyzing the events in the network Resolve problems for software or hardware resources when unavailable or when there is degradation in performance impacting business processes. Good skills on Change Management Ensure monitoring, data capture, and analysis capabilities to quickly identify problem areas and provide corrective action. Ticket Management Work with internal support groups and recommend diagnostic tests based on degree of service impairment Access provider management and associated escalations Negotiate and coordinate with other support centers (i.e. external organizations and internal and external business partners) for sectionalization and testing plans. Escalate ticket according to process based on the established intervals. Knowledge and Skills Required to Perform the Role Technical Skills:- Minimum 3-5 years of relevant experience in telecommunications & managed network infrastructure industry No less than 2 years of working experience, preferably on customer services interfacing with clients. No less than 3 years of hands on experience on Networking / IT infrastructure as an engineer (any of the one listed – WAN, LAN, Voice, IT infrastructure, Hosting, Servers, Firewall, NOC etc) Basic knowledge on SDN/SDWAN – Viptela, Velocloud, Silverpeak or 128T Excellent knowledge of WAN, LAN & Voice technologies to manage the IT operations Good knowledge on various Router, Switches. Load Balancers, Firewalls, Wireless technology, Access Points, WAN Circuits, SD WAN, Call manager, gateway etc Strong understanding of Voice, Data and IP networks is required. Professional Skills:- Excellent communication skills (verbal & written, technical & interpersonal) Excellent telephone manner Excellent problem solving skills Professionalism at all times Highly skilled in the use of PC systems and applications Ability to work well under pressure, set priorities and make well-considered decisions Drive, enthusiasm, initiative, commitment and self-motivation Resourcefulness and flexibility Ability to work well in a team Years of Experience 4+yrs Education Bachelor/masters in in electrical/electronic engineering, computer engineering or related discipline Weekly Hours: 40 Time Type: Regular Location: Bangalore, Karnataka, India It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. Job ID R-70534 Date posted 06/16/2025 Benefits Your needs? Met. Your wants? Considered. Take a look at our comprehensive benefits. Paid Time Off Tuition Assistance Insurance Options Discounts Training & Development

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0.0 - 7.0 years

0 Lacs

Bengaluru, Karnataka

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Bengaluru, Karnataka, India Customer Success & Support Full-time Ref ID: 3125726 Our Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included. As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work full time from our office with flexibility offered where needed. This setup fosters casual conversations, problem-solving, and trusted relationships. Our goal is to create an environment where we all win with precision. Your Career The Engineering TAC (ETAC) Advanced Solutions team is an exciting crossroads between Technical Assistance Center (TAC) and Engineering. This team is uniquely empowered to drive decisions and to be the thought leaders within the Global Customer Support organization at Palo Alto Networks. We are a relatively small, global team consisting of top performers with support, engineering and development backgrounds. Our roles are very hands-on and have a high impact on the company. The Advanced Solutions team role also includes building/architecting robust environments to assist with complex issue reproduction/resolution, as well as large-scale, cross-platform lab buildouts for feature testing, software release, etc… Our Team consists of Engineers who are experienced in Network Engineering, NetSec, QA, Software Development/DevOps, Cloud, as well as SME’s in areas for bleeding edge tools such as Ixia/Keysight, Spirent, etc… Team's Mission includes Application and Tools Development, AI/Machine Learning R&D, DB Systems Administration, Release Management, and Data Analytics. You will network and collaborate with key stakeholders within Global Support, Engineering, QA, PM, Sales, and more, leveraging your capability of detailing difficult technical issues to both non-technical and technical professionals. Your Impact An ETAC engineer has the highest level of expertise amongst support teams, and is responsible for staying up to date with technical details on Palo Alto Networks new products and industry in general Work with TAC to provide expert-level technical support of customer issues that involve very complex network topologies, architectures, and security designs Lead technical discussions with cross-functional teams, fostering an environment of transparency that ultimately leads to better products. Develop advanced troubleshooting focused tools and scripts to help solve complex customer issues and improve product supportability Help drive and enable ML/AI related projects Own critical and executive level issues partnering primarily with Customer Support and Engineering to provide expertise in identifying and resolving customer issues, which entails working with the TAC case owner and Engineering on a replication or verification and communicating updates Lead in Identifying problems and taking actions to fix them across support and product life cycles Develop and deliver expert level training materials for TAC support, Engineering, and Professional Services teams Ownership of Release Management: Assist with managing the end-to-end release process, including coordinating with various teams to gather release requirements and dependencies. Responsible for scheduling, planning, and controlling the software delivery process for on-prem and cloud products (CSP/Adminsite/AWS/Azure/OCI/GCP) Coordinate with IT/Dev/QA to assure IT requirements are met for a seamless release process SW release after completing testing/deployment stage Define strategic usage of release management tools (Autoex/Jenkins/Automation Staging Scripts) Collaborate on product development with cross-functional teams including Engineering/QA/PM Triage Production issues impacting customer deliverables on Palo Alto Networks Support Portal Your Experience Minimum of 7 years of professional experience Technical Support or Development experience supporting enterprise customers with very complex LAN/WAN environments Deep understanding of TCP/IP and advanced knowledge of LAN/WAN technologies, expertise with general routing/switching, Routing protocols (e.g. BGP, OSPF, Multicast), branch and DataCenter Architectures Expertise with Remote Access VPN solutions, IPSEC, PKI & SSL Expertise with Cloud services and Infrastructure a plus Familiarity with C, Python, or at least one scripting language - While this is not a role to be a developer, one should have some experience in automating moderately complex tasks. Experience with Palo Alto Networks products is highly desired Understand how data packets get processed - Devices shouldn’t be a “black box”, one should have an understanding of packet processing at various stages and how that can result in different symptoms/outcomes. Excellent communication skills with the ability to deliver highly technical informative presentations - While you will not be involved with taking call from a queue, there may be cases where your expertise is called upon to speak with customers from time to time, along with Support members, Developers, Sales Engineers and the rest of your team Proficiency in creating technical documentation using applications such as Powerpoint/Google Slides or knowledge-base/intranet platforms such as Lumapps, Jive or Confluence Familiar with automation with Jenkins, Terraform, etc. Understanding of Linux operating systems. Able to operate headless Linux systems and Shell scripting. Basic knowledge of deploying and configuring web servers, i.e Nginx, Apache, IIS. Understanding of load balancing technologies and HTTP forwarding with Nginx, HaProxy, and load balancers provided by AWS, Azure, and Google Cloud. Familiarity with virtualization technologies including VMware, KVM, OpenStack, AWS, Google Cloud and Azure. Familiarity with Docker. Able to create, manage, and deploy docker images on Docker server. Manage running containers. Create docker-compose YAML files. Familiar with front-end technologies including JavaScript, React, HTML, and CSS for building responsive, user-friendly interfaces. Experienced in back-end development using frameworks such as Python and Flask Brings a creative and hands-on approach to testing and enhancing small applications, participating in all aspects of the testing lifecycle—from functional and performance testing to idea generation and continuous monitoring—with a focus on improvement and efficacy to ensure optimal quality and user satisfaction. Willing to work flexible times including occasional weekends and evenings. The Team Our technical support team is critical to our success and mission. As part of this team, you enable customer success by providing support to clients after they have purchased our products. Our dedication to our customers doesn’t stop once they sign – it evolves. As threats and technology change, we stay in step to accomplish our mission. You’ll be involved in implementing new products, transitioning from old products to new, and will fix integrations and critical issues as they are raised – in fact, you’ll seek them out to ensure our clients are safely supported. We fix and identify technical problems, with a pointed focus of providing the best customer support in the industry. Our Commitment We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines. Our Commitment We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines.

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12.0 years

0 Lacs

Bengaluru, Karnataka, India

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Our Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included. As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work full time from our office with flexibility offered where needed. This setup fosters casual conversations, problem-solving, and trusted relationships. Our goal is to create an environment where we all win with precision. Job Description Your Career As the Principal Technical Support Engineer, Enablement and Automation, you will be a key technical leader and driving force within Global Customer Support (GCS), partnering with the Technical Assistance Center (TAC) and Engineering to revolutionize our support capabilities. This high-impact role demands a strategic thinker with deep technical expertise and a passion for empowering others. You will act as a bridge between business needs and technical execution, translating strategic objectives into tangible improvements in TAC efficiency, scalability, and effectiveness. This role requires a global perspective and the ability to collaborate effectively with teams across different regions and time zones. Your Impact Drive TAC Transformation: Spearhead initiatives to improve TAC efficiency, scalability, and alignment with Engineering, focusing on faster resolution times and proactive problem elimination. This includes driving AI led workflow improvements, automation efforts, streamlining processes, and optimizing workflows. Lead Enablement and Training: Develop and deliver cutting-edge training programs and enablement content for TAC engineers globally, accelerating ramp time and ensuring consistent, high-quality support delivery. Champion Serviceability and Scalability: Influence product development by advocating for improved serviceability and scalability in new and existing products. Collaborate closely with Product Management and Engineering to incorporate support requirements into the product lifecycle. Reduce Time to Resolution: Analyze root causes of recurring issues and collaborate with Engineering to implement permanent fixes, minimizing customer impact and improving product quality. Be the Voice of TAC: Represent TAC's needs and challenges to leadership and cross-functional teams, driving improvements and ensuring that support is a key consideration in all organizational decisions. Key Performance Indicators (KPIs): Your success will be measured against key performance indicators aligned with business goals and objectives, including TAC team enablement and efficacy, automation success rates, reduction in time to resolution, and improvements in customer satisfaction. Qualifications Your Experience 12+ years of experience in technical support, engineering, or a related field within the networking/security industry. Proven track record of leading and implementing successful technical projects, preferably in a global capacity. Experience developing and implementing Technical Support Strategy, Mentoring Sr Technical Staff and leading cross functional Strategic Initiatives Deep understanding of TCP/IP, routing protocols (BGP, OSPF), and complex LAN/WAN architectures, including branch and data center environments. Expertise in network security concepts and technologies, including firewalls, VPNs (IPSEC, SSL), PKI, and intrusion prevention systems. Experience with Palo Alto Networks products is highly desired. Strong experience in developing and delivering technical training and enablement content. Demonstrated ability to influence product development by collaborating with Product Management and Engineering teams on serviceability and scalability requirements Experience with data analysis and reporting related to operational metrics and KPIs (e.g., time to resolution, automation success rates, CSAT) in a support environment. Proven experience in analyzing, mapping, and optimizing technical support workflows or business processes Excellent communication, presentation, and interpersonal skills, with the ability to explain complex technical concepts to both technical and non-technical audiences. Demonstrated Experience with scripting languages for Automation. Experience with programming languages ( C) is a plus. Demonstrated experience applying AI/ML concepts to operational workflows or support processes. Proven ability to work effectively in a fast-paced, dynamic environment and manage multiple priorities simultaneously. Additional Information The Team Our technical support team is critical to our success and mission. As part of this team, you will play a vital role in ensuring customer success by providing world-class support and driving continuous improvement within our support organization. Our Commitment We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines. Show more Show less

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0 years

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Chennai, Tamil Nadu, India

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Job Description An IT & System Administrator plays a crucial role in the seamless operation of an organization's IT infrastructure. This professional is responsible for maintaining and managing the company's network, hardware, software, and other related systems. IT & System Administrators ensure that all systems are functioning optimally, and they troubleshoot any issues that arise. They work closely with other IT staff and departments to establish and maintain efficient systems tailored to business needs. Their role is not only technical but also strategic, as they implement scalable solutions that align with the organization's growth and security protocols. The position requires a keen eye for detail and strong problem-solving skills to preemptively address potential disruptions to system functionality. Responsibilities Monitor and manage a company's IT infrastructure, ensuring optimal performance. Install, configure, and maintain hardware and software systems as needed. Conduct regular backups and restore data in case of hardware/software failure. Implement and manage security measures to protect company data and systems. Analyze and identify system requirements to ensure business continuity. Troubleshoot complex network and system issues with effective solutions. Coordinate with vendors and service providers for technical support services. Create and maintain comprehensive documentation of systems and processes. Ensure timely updates and patches are applied to all software and systems. Manage user accounts and access controls, ensuring security compliance. Provide technical support and guidance to team members and employees. Plan disaster recovery strategies and conduct regular system audits. Requirements Bachelor's degree in Computer Science, IT, or a related field is preferred. Proven experience as an IT & System Administrator or similar role. Strong knowledge of networks (LAN, WAN) and computer systems architecture. Familiarity with various operating systems and platforms (Windows, Linux, MacOS). Hands-on experience with network security and data integrity principles. Excellent problem-solving skills and the ability to troubleshoot complex issues. Effective communication skills to interact with team members and stakeholders. Job Details Role Level: Mid-Level Work Type: Full-Time Country: India City: Chennai Company Website: https://www.talentmate.com Job Function: Information Technology (IT) Company Industry/ Sector: Recruitment & Staffing What We Offer About The Company Searching, interviewing and hiring are all part of the professional life. The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof. Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand. Report Similar Jobs Client Service Associate Talentmate Senior Project Manager Talentmate Sales Manager - SAAS Talentmate Concierge Associate Talentmate Customer Support Engineer Talentmate Executive Assistant Talentmate Disclaimer: talentmate.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@talentmate.com. Show more Show less

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1.0 - 31.0 years

0 - 0 Lacs

Makarba, Ahmedabad

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🚨 Hiring Alert: IT Desktop Support Engineers (Night Shift) 🚨 📍 Location: Makarba, Ahmedabad 🕒 Shift Timings: • 08:30 PM – 05:30 AM • 09:30 PM – 06:30 AM (During Daylight Saving) 📅 Notice Period: 15 to 30 Days 📈 Experience: 1 - 3 years 🔧 Role Overview: We are looking for a technically skilled IT Support Engineer to join our team and provide frontline support for our IT infrastructure. You’ll handle Level 1 and Level 2 issues, ensuring minimal downtime and smooth user experience across systems. 🛠️ Key Responsibilities: • Provide Level 1 & 2 support for hardware, software & network issues • Manage user accounts via Active Directory, Microsoft 365, etc. • Troubleshoot LAN, WAN, Wi-Fi, and VPN connectivity issues • Install, configure & update Windows, macOS, and Linux OS • Handle IT assets like laptops, desktops, printers & peripherals • Coordinate with infra/network teams for server/cloud support • Monitor systems and suggest improvements • Document troubleshooting steps & solutions • Assist in IT projects – upgrades, rollouts, migrations • Ensure data security & IT policy compliance 🧠 Key Skills Required: ✅ Understanding of network protocols, firewalls & VPN ✅ Experience with Active Directory, Microsoft 365, AnyDesk, TeamViewer ✅ Good troubleshooting for both hardware & software ✅ Familiar with ITSM tools and ticketing systems ✅ Strong communication & teamwork skills ✅ Ability to prioritize & work independently 📩 Interested? Apply now or DM us for more info!

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0 years

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Gurgaon, Haryana, India

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Chief Manager - IT Infrastructure Date: 12 Jun 2025 Location: Gurugram, India Company: Sterlite Power Transmission Limited Purpose of Role We are seeking an experienced and technical Manager - IT Infrastructure to oversee the planning, implementation, and maintenance of our organization's IT systems and infrastructure. This role is responsible for ensuring the reliability, security, and scalability of all IT infrastructure components including networks, servers, storage, cloud services, Security Tools like EDR, End User Data Backups, Web gateway and data centres. Position Title Chief Manager - IT Infrastructure Position Summary The ideal candidate will lead a team of IT professionals, collaborate with cross-functional departments, manage vendor relationships, and develop strategies to support the organizations current and future technology needs. This role requires a blend of technical expertise, leadership, and strategic thinking to drive continuous improvement and operational excellence. What we promise you Position Demands Infrastructure Management & Controlling: Ability to manage scalable, secure, and reliable IT infrastructure | Familiarity with ITIL processes and service delivery best practices | Compliance & Audits. Network Management: Expertise in LAN/WAN, SDWAN, firewalls, VPNs, load balancers, EDR, NMS, Nutanix and network security etc. Server & Datacenter Management: Managing physical and virtual servers, data center operations, and performance tuning. AD,DNS. Virtualization & Storage: Experience with virtualization technologies (VMware, Hyper-V) and storage solutions (SAN, NAS). Cybersecurity: Strong knowledge of security frameworks, threat management, and compliance standards. Key Accountabilities / Responsibilities Manage day-to-day operations of networks, servers, storage systems, End User Data Backup, Enterprise core infra and cloud environments. Ensure the security, integrity, and high availability of IT infrastructure. Lead and mentor IT infrastructure team members; promote a culture of innovation and excellence. Monitor performance and proactively identify areas for improvement. Stay updated on emerging technologies to recommend and implement enhancements. Maintain and manage scheduled Audit and compliance parameters and requirements. Competencies Behavioural: Achievement Orientation Altrocentric Leadership Analytical Decision Making Customer Service Orientation Impact and Influence Information Seeking Initiative Innovative Thinking Functional: Financial Operational People Strategic About Us Sterlite Power is Indias leading integrated power transmission developer and solutions provider, focused on addressing complex challenges in the sector by tackling the key constraints of time, space and capital. We believe that electricity access transforms societies and delivers long-lasting social impact. Sterlite Power is uniquely positioned to solve the toughest challenges of energy delivery. We Are Guided By Our Core Purpose Of Empowering Humanity By Addressing The Toughest Challenges Of Energy Delivery. Our Four Core Values Form The Pillars Of Our Organization Respect: Everyone Counts Social Impact: We work to improve lives Fun: Thank God its Monday! Innovation: A new way today Sterlite Power is a leading global developer of power transmission infrastructure with projects of over 10,000 circuit Kms and 15,000 MVA in India and Brazil. With an industry-leading portfolio of power conductors, EHV cables and OPGW, Sterlite Power also offers solutions for upgrading, uprating and strengthening existing networks. The Company has set new benchmarks in the industry by use of cutting-edge technologies and innovative financing. Sterlite Power is also the sponsor of Indi Grid, Indias first power sector Infrastructure Investment Trust (InvIT), listed on the BSE and NSE. Show more Show less

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7.0 - 12.0 years

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Bengaluru, Karnataka, India

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Role - Network Lead Years of Experience - 7 to 12 years Location - Bangalore Experience in administering the Cisco, Arista and Aruba network devices and wireless network administration, with a strong focus on routing and switching in an Enterprise environment. Strong knowledge and experience with Cisco, Aruba and Arista networks administration and understanding of Cisco unified call manager (CUCM) and VOIP technologies Strong expertise in configuring and managing Cisco and Arista switches for Campus and Data Center networks, including experience with Layer 2 and Layer 3 protocols Proficiency in Wi-Fi network administration using Cisco and Aruba environment, with a strong understanding and experience in Wi-Fi 6 technology, is a must. Experience in network cabling installation and maintenance. Strong understanding of routing protocols (e.g. OSPF, BGP, EIGRP) Good Knowledge of Palo Alto network security devices. Strong understanding of LAN/WAN design and implementation. Closely work with business teams to understand the requirements and provide support as needed and ability to work independently and as part of a team. Awareness of ITIL concept Good Communication learning and documentation skills. Strong communication and interpersonal skills. Ability to work in a fast-paced and dynamic environment. Good understanding of ServiceNow ticketing tool. Flexible to work evening/night hours and weekends long term if required. CCNA/CCNP or equivalent certification is preferred. Configure and manage Cisco and Arista network devices (e.g. routers, switches). Design, deploy, and manage LAN networks using Cisco and Arista switches. Manage and troubleshoot wireless network infrastructure to ensure seamless connectivity. Troubleshoot and resolve complex network issues. Install and maintain network cabling infrastructure. Monitor network performance and proactively identify and resolve potential issues. Implement network security measures to ensure the protection of sensitive data. Troubleshoot and resolve network issues related to LAN and Wi-Fi connectivity, including performance, security, and access issues. Configure and manage Cisco and Aruba access points and controllers for Wi-Fi networks, including Wi-Fi 6 technology. Provide basic training and support to other IT staff and end-users on network-related topics. Plan and execute network upgrades and migrations as needed to ensure the continued performance and reliability. Document network infrastructure and maintain updated network diagrams and documentation. Collaborate with other IT teams to ensure the seamless integration of network infrastructure with other systems. Stay up-to-date with emerging network technologies and trends to continuously improve network performance and security. Show more Show less

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5.0 years

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Hyderabad, Telangana, India

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FactSet creates flexible, open data and software solutions for over 200,000 investment professionals worldwide, providing instant access to financial data and analytics that investors use to make crucial decisions. At FactSet, our values are the foundation of everything we do. They express how we act and operate, serve as a compass in our decision-making, and play a big role in how we treat each other, our clients, and our communities. We believe that the best ideas can come from anyone, anywhere, at any time, and that curiosity is the key to anticipating our clients’ needs and exceeding their expectations. Team's Impact Candidates for this position should have solid experience with WAN/LAN technologies, TCP/IP, routing protocols and have a deep understanding of reference network architectures along with a significant level of ‘Hands On’ network OS experience. Additionally, candidates with a solid track record of interaction with ISPs, familiarity with automation tools, multicast experience, strong analytical, project management and troubleshooting skills will receive a higher level of consideration. Past success designing or maintaining a network via automation is also expected. Candidates should have competence in at least one scripting language and experience with standard automation tools. A successful candidate for this position will have strong interpersonal skills, an elevated level of verbal and written dexterity and will enjoy providing effective and meaningful solutions for clients, both internal and external. What You'll Do Act as a strong consultative resource for FactSet’s clients, vendors and internal leaders. Engage in major Real Time project delivery and contributing regularly to improve the stability and performance of the Network Project manage business and network team initiatives Configure Cisco / Arista Routers / Switches / F5 Load Balancers / Cloud Networking Services to provide solutions that successfully integrate into our clients, vendors and FactSet’s own internal networks Build solid & long-lived interpersonal relationships with FactSet’s clients and internal stakeholders Serve as an escalation point for network down emergencies and layer 1-7 network troubleshooting Research, design and implement new connections to market data providers and other 3rd parties Streamline existing and new processes using templates, automation and workflow systems Willing to lead and mentor Junior Network Engineers and help them achieve their career and project goals Participate in Shift rotation for Saturday & Sunday On-call coverage. Willing to work in 16X5 Shift rotation What We're Looking For BS degree in an engineering discipline or equivalent Relevant experience of 5+ years Ability to be self-sufficient and to grasp new technologies easily Maintain knowledge of present and emerging technologies Thorough understanding of following technologies and tools. Routing protocols TCP/IP Multicast (PIM, IGMP, MSDP, GRE, MP-BGP) DNS LAN switching Wireshark Sound understanding and expertise on Multicast and Real Time Experience with BGP, EIGRP routing protocols Router / Switch architectures Good understanding of Protocols like HTTP / HTTPS / DNS / DHCP / SNMP / SMTP etc Broader understanding of Cloud Computing technologies like AWS and Azure. Ability to effectively troubleshoot and isolate technical issues in a timely manner Excellent oral and written communication skills Ability to be a cohesive member of a group Ability to effectively communicate with stakeholders and service providers, both internal and external Ability to manage many projects simultaneously and prioritize effectively Familiarity with common network automation tools Python, Perl or other scripting language Ansible, Salt or other automation tools REST APIs YAML, JSON and other data models Competence in some of the following technologies: LAN Switching Optical Networking Load Balancers SAN Wireless Networks Network operating systems (IOS, IOS-XE, JunOS, EOS, F5/tmsh) NSX Infoblox Linux Solid, and intuitive understanding of WAN & LAN technologies and how each device, protocol or system interacts as part of the network as a whole Understand the modern datacenter stack and how today’s application compute and storage drive network requirements Experience with Exchange data and other contributed data. Experience with network packer broker technologies - Corvil , Gigamon Understanding of Public cloud, Private cloud and Hybrid Network Architectures Experience designing networks, not only implementing and supporting Competency in programming languages and/or scripting Financial industry experience and/or a background in a large enterprise network Any experience in building / leading / Mentoring a team is a definite plus Competency in programming languages and/or scripting Experience with Unix, Linux, and Windows operating systems Multiple Cisco / Other Vendor Professional Certifications CCIE / Equivalent certification in any stream is a definite plus What's In It For You At FactSet, our people are our greatest asset, and our culture is our biggest competitive advantage. Being a FactSetter means: The opportunity to join an S&P 500 company with over 45 years of sustainable growth powered by the entrepreneurial spirit of a start-up. Support for your total well-being. This includes health, life, and disability insurance, as well as retirement savings plans and a discounted employee stock purchase program, plus paid time off for holidays, family leave, and company-wide wellness days. Flexible work accommodations. We value work/life harmony and offer our employees a range of accommodations to help them achieve success both at work and in their personal lives. A global community dedicated to volunteerism and sustainability, where collaboration is always encouraged, and individuality drives solutions. Career progression planning with dedicated time each month for learning and development. Business Resource Groups open to all employees that serve as a catalyst for connection, growth, and belonging. Learn More About Our Benefits Here. Salary is just one component of our compensation package and is based on several factors including but not limited to education, work experience, and certifications. Company Overview: FactSet (NYSE:FDS | NASDAQ:FDS) helps the financial community to see more, think bigger, and work better. Our digital platform and enterprise solutions deliver financial data, analytics, and open technology to more than 8,200 global clients, including over 200,000 individual users. Clients across the buy-side and sell-side, as well as wealth managers, private equity firms, and corporations, achieve more every day with our comprehensive and connected content, flexible next-generation workflow solutions, and client-centric specialized support. As a member of the S&P 500, we are committed to sustainable growth and have been recognized among the Best Places to Work in 2023 by Glassdoor as a Glassdoor Employees’ Choice Award winner. Learn more at www.factset.com and follow us on X and LinkedIn. At FactSet, we celebrate difference of thought, experience, and perspective. Qualified applicants will be considered for employment without regard to characteristics protected by law. Show more Show less

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0 years

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Noida, Uttar Pradesh, India

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Role:Senior Network Engineer Loc:Noida/ Pune Exp:7-11 Virtual Drive:19-Jun-25 Time:4pm-7 pm Technical skills Protocols : VLAN, VTP, STP, FHRP, NHRP, LACP,VDC,VPC, Fabric Path, BGP, OSPF, EIGRP, RIP V1/V2, ISIS, NetFlow, NBAR, VXLAN, EVPN, VRF Campus Switches : Cisco Catalyst 2300/2900/3500/3700/4500/6500 series. Data Center Switches : Cisco Nexus 9K, 7K, 5K, 2K series, Dell unified switches like S5000, S4148 Storage Director : Cisco MDS 9148, 9396S Security : VPN,IPSEC, GRE,DMVPN, AAA, DOT1Q, 802.1x, Cisco ISE Security Platforms : Cisco Firepower Series firewalls, Cisco ASA, Juniper (SSG and SRX series), FortiGate and Cyberoam firewalls Cisco Routers : 800/1800/1900/2800/3800/3900 series Routers WAN Optimizer : Riverbed Steelhead Tools : NetQos, CiscoPrime, Solarwind, Unified Computing : Cisco UCS, Dell Unified computing platform SDN : VMware NSX Load Balancer : F5 BigIP, Radware Alteon Show more Show less

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0 years

3 - 6 Lacs

Gurgaon

Remote

Why Valvoline Global Operations? Valvoline Global is a worldwide leader in automotive and industrial solutions, creating future-ready products and best-in-class services for partners around the globe. Established in 1866, we introduced the world’s first branded motor oil, claiming our position as The Original Motor Oil. As an affiliate of Aramco, one of the world's largest integrated energy and chemicals companies, we continue to invest strategically and expand globally, driving unparalleled product innovation and sustainable business solutions. Our corporate values of care, integrity, passion, unified, and excellence shape everything we do. Living out our values is what makes our company, our employees, our partners, our customers, and the communities we serve great. When you join Valvoline Global, you join a culture that is committed to: treating all people with care, operating with integrity, striving for excellence in everything we do, showing passion about delivering on our commitments, and being unified in all our enterprise endeavors. Job Overview: The Senior IT Network Engineer is responsible for providing day-to-day engineering, implementation and escalated technical support for a large range of network services. Recognized Sr engineering subject matter expert (SME) in multiple areas, this role is responsible for managing large projects or processes along with coaching, reviewing and delegating work to lower-level professionals. Responds to and diagnoses the most difficult problems of high complexity through discussion with users, which includes trouble shooting, fault rectification and problem escalation. Provides effective and timely resolution of users’ problems, queries or complaints. Assists in hardware and software evaluation and recommends upgrades or improvements to IT infrastructure. Description 1 .The current skillsets should include: AWS and Azure cloud networking services On-prem and Cloud Firewall Management B2B and Client VPN SD-WAN Enterprise Routing Enterprise Switching WIFI – WAPs and Controllers VoIP Network Security Concepts – Segmentation – ZTNA - SASE 2. Manages large complex infrastructure projects / processes, (e.g. cloud edge services, cloud third party design and implementation, SDWAN migrations, network segmentation, campus) represent Infrastructure Services and champion new capabilities/service introduction; coaches and reviews the work of lower-level IT professionals. 3. Supports and collaborates with IT colleagues across the Globe to share best practices and information, ensure globally consistent processes are implemented and, where appropriate, deviations to meet regional requirements are properly understood and documented. 4. Resolves day-to-day Network problems/issues by being a Level 3 subject matter expert, driving aging tickets and customer service issues to completion. Provides feedback to management and Managed Service Provider as it relates to the services provided from the service desk vendor 5. Manages one or more network disciplines (e.g.cellular mobility) as related to contractual and End User issues. Ensure the proper cost center billing. Identifies ways to reduce costs and/or improve efficiency by introducing new options as it relates to connectivity and/or mobility 6. Leads site surveys, evaluating technical aspects of all phases of project work and make recommendations on technology deficiencies and improvements to save money and improve supply chain operations 7. Other duties and responsibilities as determined by Valvoline from time to time in its sole discretion Education Bachelors degree in Information Technology, CIS or related field or equivalent experience Work Experience Minimum ten years of network experience Experience within a large global organization preferred Knowledge, Skills, and Competencies Experience leading complex infrastructure and/or network projects with prior successful record on technical upgrades Advanced experience with global data and voice networks including, but not limited to VoIP, SDWAN, LAN, WAN, Wireless, proxy and firewalls. Strong technical background in communications, collaboration tools in relation to telecom and audio conferencing Experience working/managing 3rd party vendors with regards to project/day to day operations Able to teach and coach lower level resources to complete tasks as related to the work requirements Excellent verbal and written communication skills; ability to communicate technical information to non-technical people. Strong customer service skills Advanced experience with network configuration for server and client operating systems. Proficient with Microsoft Office 365 tools. Strong analytical and problem-solving skills. Ability to work effectively and collaborate with IT leadership, team members, third party vendor providers and network carriers Willingness to handle complex challenges. This role requires individuals to work within the demands a global 24x7, high availability, transaction-oriented network team. Valvoline Global provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Are you good at what you do? Join us. The Company has put a process in place to make its recruitment process accessible to any and all users. Reasonable accommodations will be provided, upon request, to applicants with disabilities in order to facilitate equal opportunity throughout the recruitment and selection process. Please contact Human Resources at 1-800-Valvoline or email 1-800Valvoline@valvoline.com to make a request for reasonable accommodation during any aspect of the recruitment and selection process. The contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. Requisition ID: 750 #LI-KT1

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10.0 years

2 - 4 Lacs

Pune

On-site

Job Description Network Architect - L4 - Routing, Switching & SD WAN Location: Hyderabad, Bangalore, Chennai, Pune, Mumbai, Coimbatore Experience: 10+ Years of experience in Network Admin Expert on design, configuration and implementation of Data Center, Branch with Nexus, L4 switch Configuration. SD-WAN Network Configuration and management. Wireless WLC/AP infrastructure management, & configuration. Provides 3rd level technical support on data network related issues. Expert in switching technology with LAN and data center networking (Gigabit Ethernet, L2/L3 Switching, VLANs, STP, VTP etc.) are required. Network IP address design and optimization. Expert in Configuration and troubleshooting of routing protocols (RIP, EIGRP, OSPF, BGP). Excellent knowledge in various dynamic routing and switching protocols and network troubleshooting in data center network as well as WAL technologies. Niche Technology experience like Cisco ACI, NSX, SDN, SDA and DNAC Good knowledge in Wireless technology, DNS/DHCP/NTP and experience in operational support for wireless controllers and APs on escalated calls. Cisco / Aruba Experience in system platforms like Cisco Nexus, Infoblox, Riverbed, Cisco WLS Configure and Troubleshoot Network optimization solutions like Riverbed, Cisco WAAS etc.

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0 years

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Pune

On-site

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role Purpose Understanding of Customer strategies and business requirement Create Architectural technologies and business roadmap that result in strong business / IT alignment and drive adoption, usages of technology across the enterprise Collaborate with key other infra domain, presales and customer architect Have strong delivery & solution architecture view, assess business needs capacity management, and establish the technical framework Deep understanding on any one of the tower DC technologies a) Virtualization VCF b) Unix c) AD & Exchange d) Storage & backup e) Network (LAN & WAN) and Security f) Service Integration & management tools Excellent ability to handle Customer & IT Vendors Excellent verbal & written communication skills to effectively present findings and reports at local and senior business management level. ͏ ͏ ͏ ͏ Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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6.0 years

4 - 10 Lacs

Pune

On-site

At Pitney Bowes, we do the right thing, the right way. As a member of our team, you can too. We have amazing people who are the driving force, the inspiration and foundation of our company. Our thriving culture can be broken down into four components: Client. Team. Win. Innovate. We actively look for prospects who: Are passionate about client success. Enjoy collaborating with others. Strive to exceed expectations. Move boldly in the quest for superior and best in market solutions. Job Description: Join Pitney Bowes as a Site Reliability Engineer - Firewall Years of experience: 6+ years Job Location – Pune/Noida Impact As a Site Reliability Engineer – Firewall, you will be a part of our core Service Reliability Engineering team that supports and maintains PB infrastructures. You will have access to various monitoring and troubleshooting tools that you would be using to do an investigation and resolve issues. You would also be responsible for doing a Root Cause Analysis and taking necessary Corrective Actions to prevent recurrence of issues. Being a Site Reliability Engineer, you will be a person who brings fresh ideas, demonstrates unique and informed viewpoints, and enjoys collaborating with a cross-functional team to develop real-world solutions and positive user experiences at every interaction. The Job Design and deploy network firewalls (on-prem and cloud) Configure and install firewalls, routers and other related devices Monitor network performance and policy enforcement Resolve issues by troubleshooting cloud and local infrastructure Automate tasks and monitor their effectiveness Mentor team members on technical issues Create, oversee and test security measures (e.g. access authentication and disaster recovery) Communicate with users effectively and professionally Maintain complete and accurate technical documentation Suggest improvements to network performance, capacity and scalability Qualifications & Skills required This is an engineering role requiring experience with complex datacenter and cloud hosting environments. Skills and experiences that will make a candidate successful in this dynamic environment include but not limited to the following: Routing and Switching technologies, e.g. Cisco, Aruba and Arista, etc. Firewall technologies, e.g. Fortinet, Cisco, NSX and Zscaler, etc. SD-WAN technologies, e.g. Cloudgenix, and Fortinet, etc. DNS and DHCP technologies, e.g. Microsoft and Infoblox, etc. Additionally, good to have skills Public Cloud, e.g. Amazon AWS and Azure, etc. Wireless technologies, e.g. Cisco and Aruba, etc. Load Balancing technologies, e.g. F5 and CloudFlare, etc. Scripting knowledge and automation experience, e.g. Terraform, Python, and Ansible, etc.) About Pitney Bowes Pitney Bowes (NYSE: PBI) is a global technology company providing commerce solutions that power billions of transactions. Clients around the world, including 90 percent of the Fortune 500, rely on the accuracy and precision delivered by Pitney Bowes solutions, analytics, and APIs in the areas of ecommerce fulfillment, shipping and returns; cross-border ecommerce; office mailing and shipping; presort services; and financing. For 100 years Pitney Bowes has been innovating and delivering technologies that remove the complexity of getting commerce transactions precisely right. For additional information visit Pitney Bowes at https://www.pitneybowes.com/in . Only Talent Matters at Pitney Bowes Pitney Bowes is an equal opportunity workplace. To remove unconscious biases from our hiring process, we encourage ‘Blind Applications’ from candidates applying for jobs at Pitney Bowes. This means that details such as gender, caste, religion, nationality, and age are omitted from applications. And candidates can choose to reveal only their first or last name on the application. Watch the video here: https://www.youtube.com/watch?v=dNB-K5KFU78 Watch the videos below for more information about Life at Pitney Bowes: Who we are Pitney Bowes All Stars Pitney Bowes named a Great Place to Work® Pitney Bowes Gratitude Video Pitney Bowes COVID Care Pitney Bowes was the recipient of several coveted Awards: We will: Provide the will: opportunity to grow and develop your career Offer an inclusive environment that encourages diverse perspectives and ideas Deliver challenging and unique opportunities to contribute to the success of a transforming organization Offer comprehensive benefits globally ( P B Live Well ) Pitney Bowes is an equal opportunity employer that values diversity and inclusiveness in the workplace. All interested individuals must apply online.

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0 years

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Pune

On-site

Job Description Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations ͏ Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness ͏ Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation ͏ Deliver No Performance Parameter Measure 1 Operations of the tower SLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management 2 New projects Timely delivery Avoid unauthorised changes No formal escalations ͏

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