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Let s do this. Let s change the world. In this vital role you will be responsible for designing and maintaining the organizations global network infrastructure. The position ensures high availability, performance, and security by configuring and troubleshooting network equipment, executing operational procedures, and supporting continuous improvement initiatives while adhering to established best practices in a sophisticated and constantly evolving technology landscape. The ideal candidate will have demonstrated expertise in Network Infrastructure Operations and a commitment to technical excellence in the biotechnology industry. Additionally, collaboration with cross-functional and global teams is required to ensure seamless integration and operational stability. The ideal candidate will have strong hands-on experience with core networking technologies (LAN/WAN/Data Center/Load balancers), Cisco routing and switching equipment, F5 load balancing solutions, and Infoblox DNS/DHCP platforms. This role demands attention to detail, problem-solving capabilities, and the ability to deliver high-quality results in a matrixed organizational structure. Please note, this is an onsite role based in Hyderabad. Roles & Responsibilities: Design, implement, and maintain network infrastructure systems Configure and administer Cisco routing and switching equipment Manage F5 load balancers to ensure application availability and performance Administer Infoblox DNS, DHCP, and IP address management systems Troubleshoot complex network issues and implement appropriate solutions Perform regular network maintenance and planned upgrades Monitor network performance and conduct capacity planning Document network architecture, configurations, and procedures Implement network security measures and best practices Collaborate with cross-functional teams on infrastructure projects Provide technical guidance and mentorship to junior team members What we expect of you We are all different, yet we all use our unique contributions to serve patients. The [vital attribute] professional we seek is a [type of person] with these qualifications. Basic Qualifications: Masters degree with 1 to 3 years of experience in Network Operations, OR Bachelors degree with 3 to 5 years of experience in Network Operations, OR Diploma with 7 to 9 years of experience in Network Operations, OR Preferred Qualifications: Must-Have Skills: Previous, or current, CCNP certification (required) Proven experience with Cisco routing and switching technologies (required) Hands-on experience configuring and maintaining F5 load balancers (required) Proficiency with Infoblox DNS, DHCP, and IPAM solutions (required) Solid understanding of network protocols (TCP/IP, OSPF, BGP, etc.) Experience with network security concepts and implementation Good-to-Have Skills: CCIE certification Experience with SD-WAN solutions Knowledge of automation tools and scripting (Python, Ansible, etc.) Familiarity with cloud networking (AWS, Azure, GCP) Experience with network monitoring tools Knowledge of ITIL practices Experience with DevOps, S/W development and scripting Experience with Software-Defined Networking (SD-WAN) Familiarity with network orchestration platforms Good knowledge of industry tools Professional Certifications (please mention if the certification is preferred or mandatory for the role): CCNP certification (previous or current) (mandatory) CCIE certification (preferred) F5 Certified Administrator (preferred) Infoblox certification (preferred) Soft Skills: Excellent troubleshooting and analytical abilities Good communication skills, both written and verbal Ability to work in a fast-paced environment Strong organizational and time management skills Problem-solving and critical thinking capabilities Team collaboration and knowledge sharing Adaptability to changing priorities and technologies Shift Information: This position requires you to be onsite and participate in 24/5 and weekend on call in rotation fashion and may require you to work a later shift. Candidates must be willing and able to work off hours, as required based on business requirements. What you can expect of us As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we ll support your journey every step of the way. In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards.

Let s do this. Let s change the world. This onsite role is part of the global network operations team, supporting 24/5 coverage to ensure operational continuity and infrastructure resilience. The engineer will focus on maintaining and enhancing the availability, performance, and security of the global network infrastructure through hands-on engineering, structured fix, and continuous improvement. Success in this role requires a proven track record in Network Infrastructure Operations, with deep expertise across core networking technologies (LAN/WAN, Data Center, Load Balancers). The ideal candidate will demonstrate strong execution skills, thrive in a fast-paced, matrixed global environment, and collaborate effectively with multi-functional teams. Attention to detail and a commitment to operational excellence are essential. Please note, this is an on-site role based in Hyderabad. Roles & Responsibilities: Implement and maintain network infrastructure systems Configure and administer Cisco routing and switching equipment Manage F5 load balancers to ensure application availability and performance Administer Infoblox DNS, DHCP, and IP address management systems Troubleshoot complex network issues and implement appropriate solutions Perform regular network maintenance and planned upgrades Monitor network performance and conduct capacity planning Document network architecture, configurations, and procedures Implement network security measures and standard processes Collaborate with multi-functional teams on infrastructure projects Provide technical guidance and mentorship to junior team members What we expect of you We are all different, yet we all use our unique contributions to serve patients. The [vital attribute] professional we seek is a [type of person] with these qualifications. Basic Qualifications: Bachelors degree with 8+ years of experience OR Masters degree with 6+ years of experience OR Diploma with 12+ years of relevant experience Functional Skills: Must-Have Skills: Previous, or current, CCNP certification (required) Proven experience with Cisco routing and switching technologies (required) Hands-on experience configuring and maintaining F5 load balancers (required) Proficiency with Infoblox DNS, DHCP, and IPAM solutions (required) Solid understanding of network protocols (TCP/IP, OSPF, BGP, etc.) Experience with network security concepts and implementation Good-to-Have Skills: CCIE certification Knowledge of automation tools and scripting (Python, Ansible, etc.) Familiarity with cloud networking (AWS, Azure, GCP) Experience with network monitoring tools Knowledge of ITIL practices Experience with DevOps, S/W development and scripting Experience with Software-Defined Networking (SD-WAN) Familiarity with network orchestration platforms Good knowledge of industry tools Professional Certifications (please mention if the certification is preferred or required for the role): CCNP certification ( required ) CCIE certification (preferred) F5 Certified Expert (preferred) Infoblox certification (preferred) Soft Skills: Excellent solve and analytical abilities Good communication skills, both written and verbal Ability to work in a fast-paced environment Strong organizational and time management skills Problem-solving and critical thinking capabilities Team collaboration and knowledge sharing Adaptability to changing priorities and technologies Shift Information : This position requires you to be onsite and participate in 24/5 and weekend on call in rotation fashion and may require you to work a later shift. Candidates must be willing and able to work off hours, as required based on business requirements What you can expect of us As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we ll support your journey every step of the way. In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards.

Let s do this. Let s change the world. In this vital role you will leads a network operations shift to ensure 24/5 coverage, operational continuity, and infrastructure resilience. The Manager is responsible for the global network infrastructure driving availability, performance, and security through hands-on engineering, structured troubleshooting, and continuous improvement. Success in this role requires a consistent record in Network Infrastructure Operations, including leadership of small, impactful technical teams. Candidates must bring deep expertise across core networking technologies (LAN/WAN, Data Center, Load Balancers), a solid focus on execution, and the ability to thrive in a fast-paced, matrixed global environment. Collaboration with multi-functional teams and attention to detail are essential. Roles & Responsibilities: Implement and maintain network infrastructure systems Configure and administer Cisco routing and switching equipment Manage F5 load balancers to ensure application availability and performance Administer Infoblox DNS, DHCP, and IP address management systems Troubleshoot complex network issues and implement appropriate solutions Perform regular network maintenance and planned upgrades Monitor network performance and conduct capacity planning Document network architecture, configurations, and procedures Implement network security measures and best practices Collaborate with cross-functional teams on infrastructure projects Provide technical guidance and mentorship to junior team members What we expect of you We are all different, yet we all use our unique contributions to serve patients. The [vital attribute] professional we seek is a [type of person] with these qualifications. Basic Qualifications and Experience: Masters degree with 5+ years of experience in Network Operations, OR Bachelors degree with 6+ years of experience in Network Operations, OR Diploma with 8+ years of experience in Network Operations, OR Functional Skills: Must-Have Skills: Previous, or current, CCNP certification (required) Demonstrable experience with Cisco routing and switching technologies (required) Hands-on experience configuring and maintaining F5 load balancers (required) Proficiency with Infoblox DNS, DHCP, and IPAM solutions (required) Solid understanding of network protocols (TCP/IP, OSPF, BGP, etc.) Experience with network security concepts and implementation Good-to-Have Skills: CCIE certification Knowledge of automation tools and scripting (Python, Ansible, etc.) Familiarity with cloud networking (AWS, Azure, GCP) Experience with network monitoring tools Knowledge of ITIL practices Experience with DevOps, S/W development and scripting Experience with Software-Defined Networking (SD-WAN) Familiarity with network orchestration platforms Good knowledge of industry tools Professional Certifications (please mention if the certification is preferred or mandatory for the role): CCNP certification ( mandatory ) CCIE certification (preferred) F5 Certified Expert (preferred) Infoblox certification (preferred) Soft Skills: Excellent troubleshooting and analytical abilities Good communication skills, both written and verbal Ability to work in a fast-paced environment Strong organizational and time management skills Problem-solving and critical thinking capabilities Team collaboration and knowledge sharing Adaptability to changing priorities and technologies Shift Information: This position requires you to be onsite and participate in 24/5 and weekend on call in rotation fashion and may require you to work a later shift. Candidates must be willing and able to work off hours, as required based on business requirements. What you can expect of us As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we ll support your journey every step of the way. In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards.

Let s do this. Let s change the world. In this vital role you will be responsible for implementing and maintaining the organizations global network infrastructure. The position ensures high availability, performance, and security by configuring and troubleshooting network equipment, executing operational procedures, and supporting continuous improvement initiatives while adhering to established best practices in a sophisticated and constantly evolving technology landscape. The ideal candidate will have demonstrated expertise in Network Infrastructure Operations and a commitment to technical excellence in the biotechnology industry. Additionally, collaboration with cross-functional and global teams is required to ensure seamless integration and operational stability. The ideal candidate will have strong hands-on experience with core networking technologies (LAN/WAN/Data Center/Load balancers), Cisco routing and switching equipment, F5 load balancing solutions, and Infoblox DNS/DHCP platforms. This role demands attention to detail, problem-solving capabilities, and the ability to deliver high-quality results in a matrixed organizational structure. Please note, this is an onsite role based in Hyderabad. Roles & Responsibilities: Implement and maintain network infrastructure systems Configure and administer Cisco routing and switching equipment Manage F5 load balancers to ensure application availability and performance Administer Infoblox DNS, DHCP, and IP address management systems Troubleshoot complex network issues and implement appropriate solutions Perform regular network maintenance and planned upgrades Monitor network performance and conduct capacity planning Document network architecture, configurations, and procedures Implement network security measures and best practices Collaborate with cross-functional teams on infrastructure projects Provide technical guidance and mentorship to junior team members What we expect of you We are all different, yet we all use our unique contributions to serve patients. The [vital attribute] professional we seek is a [type of person] with these qualifications. Basic Qualifications: Bachelors degree with 1 to 3 years of experience in Network Operations, OR Diploma with 4 to 7 years of experience in Network Operations, OR Preferred Qualifications: Must-Have Skills: Previous, or current, CCNA certification (required) Proven experience with Cisco routing and switching technologies (required) Hands-on experience configuring and maintaining F5 load balancers (required) Proficiency with Infoblox DNS, DHCP, and IPAM solutions (required) Strong understanding of network protocols (TCP/IP, OSPF, BGP, etc.) Experience with network security concepts and implementation Good-to-Have Skills: CCIE certification Experience with SD-WAN solutions Knowledge of automation tools and scripting (Python, Ansible, etc.) Familiarity with cloud networking (AWS, Azure, GCP) Experience with network monitoring tools Knowledge of ITIL practices Experience with DevOps, S/W development and scripting Experience with Software-Defined Networking (SD-WAN) Familiarity with network orchestration platforms Good knowledge of industry tools Professional Certifications (please mention if the certification is preferred or mandatory for the role): CCNA certification (mandatory) CCNP certification (preferred) F5 Certified Administrator (preferred) Infoblox certification (preferred) Soft Skills: Excellent troubleshooting and analytical abilities Strong communication skills, both written and verbal Ability to work in a fast-paced environment Strong organizational and time management skills Problem-solving and critical thinking capabilities Team collaboration and knowledge sharing Adaptability to changing priorities and technologies Shift Information: This position requires you to be onsite and participate in 24/5 and weekend on call in rotation fashion and may require you to work a later shift. Candidates must be willing and able to work off hours, as required based on business requirements. What you can expect of us As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we ll support your journey every step of the way. In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards.

Job Description: Support hours : Predominantly US business hours. Roles and Responsibilities: Acting as a Tier T1.5/2 for GCSC Teams. 1st responders supporting AT&T GCSC strategic services like Flexware, SDWAN OTT Predominantly US business hours. Expertise in Performing network triage Knowledge of different types of transport/Circuits -AVPN,AIA,BB,LTE Managing the process of Service restoral and break/fix functions Scope include – Analyze and escalate Prioritizing and analyzing the events in the network Engage right group for software or hardware resources when unavailable or when there is degradation in performance impacting business processes. Ensure monitoring, data capture, and analysis capabilities to quickly identify problem areas and provide corrective action. Ticket Management Work with internal support groups and recommend diagnostic tests based on degree of service impairment Access provider management and associated escalations Negotiate and coordinate with other support centers (i.e. external organizations and internal and external business partners) for sectionalization and testing plans. Escalate ticket according to process based on the established intervals. Technical Skills:- Minimum 2-3 years of relevant experience in telecommunications & managed network infrastructure industry More than 1 years of working experience, preferably on customer services interfacing with clients. 1-2 years of hands on experience on Networking / IT infrastructure as an engineer (any of the one listed – WAN, LAN, Voice, IT infrastructure, Hosting, Servers, Firewall, NOC etc) Good knowledge on SDN/SDWAN – Viptela, Velocloud, Silverpeak or 128T Excellent knowledge of WAN, LAN & Voice technologies to manage the IT operations Good knowledge on various Router, Switches. Load Balancers, Firewalls, Wireless technology, Access Points, WAN Circuits, SD WAN, Call manager, gateway etc Strong understanding of Voice, Data and IP networks is required. Professional Skills:- Strong understanding of Voice, Data and IP networks is required. Excellent communication skills (verbal & written, technical & interpersonal) Excellent problem-solving skills Highly skilled in the use of PC systems and applications Ability to work well under pressure, set priorities and make well-considered decisions Drive, enthusiasm, initiative, commitment and self-motivation Years of Experience : 2+yrs Education : BE/B.TECH + CCNA/CCNP certified Weekly Hours: 40 Time Type: Regular Location: Hyderabad, Andhra Pradesh, India It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. JobCategory:CallCenter

Please carefully review the position requirements before submitting a potential candidate for consideration. JOB PURPOSE & DESCRIPTION: We are seeking an experienced Senior Network Engineer to join our newly created global network services team. This role is crucial for managing and optimizing our global network infrastructure, ensuring seamless connectivity and robust network performance. The ideal candidate will have extensive experience in network engineering, including strong expertise in Checkpoint firewalls, Meraki platforms, network automation, and DevNet skills. The primary focus will be on the operational management of our network, including monitoring performance, troubleshooting issues, and ensuring high availability and reliability. The candidate will also lead network projects, collaborate with cross-functional teams to align network strategies with business goals, and support the implementation of new technologies and infrastructure solutions. Additionally, they will mentor junior engineers and work closely with regional networking teams across the world to ensure cohesive and efficient global network operations. KEY RESPONSIBILITES: Manage and optimize global network infrastructure to ensure seamless connectivity and robust performance. Monitor network performance, troubleshoot issues, and ensure high availability and reliability. Lead network projects, including upgrades, expansions, and new deployments. Collaborate with cross-functional teams to align network strategies with business goals. Mentor and provide technical guidance to junior network engineers. Ensure network security and compliance with industry standards and best practices. Maintain and manage Checkpoint firewalls and other security solutions. Maintain and manage global networking solutions such as Meraki, Netbox, Cisco ISE and other solutions. Develop and implement network automation solutions to enhance efficiency and reliability. Utilize DevNet skills to automate network tasks and streamline operations. Produce detailed work plans and execute regional and global projects. Coordinate with vendors to resolve technical problems with network equipment and software. Document network configurations and implementation tasks. Support and implement change management strategies. Travel to various locations to implement new technology and infrastructure solutions. Share knowledge, discoveries, ideas, challenges, and solutions with peers, managers, and executives. Provide emergency operational support outside office hours when necessary. JOB REQUIREMENTS: Education & Certificates College degree in Computer Science, network administration, system administration or equivalent. Possession of valid Cisco CCNA certification is mandatory. Possession of any Cisco certifications like CCNP, CCIE, ECMS are an asset. Possession of any Cisco DevNet certifications is an asset. Possession of any Checkpoint certifications like CCSA, CCSE, CCSM are an asset. Possession of any ITIL certifications is an asset. Technical Skills & Experience Minimum of 10 years of experience in network engineering. Strong problem-solving skills and the ability to work under pressure. Extensive knowledge of network protocols and standards: IP and Ethernet technologies, routing protocols (OSPF, EIGRP, BGP) and service quality parameters (QoS).. Robust knowledge and hands-on experience with Checkpoint firewalls and Meraki platforms. Solid knowledge of telecommunication industry in the following areas: LAN, WAN, VPN, IP Telephony, network security (firewall, web filtering, IPS/IDS), wireless technology, and load balancing. Strong expertise in network automation and DevNet skills. Experience with network observability solutions and performance optimization Excellent communication and leadership skills. Experience with network security, including IPS/IDS, web filtering, and VPN. Experience with industrial networking is an asset (IT / OT). Experience in wireless network design and operation is an asset. Experience with cloud networking and virtualization technologies is an asset. Exposure to an International and Diversity culture is an asset. COMPETENCIES: Strong capacity to work with a sense of urgency. Ability to prioritize and multitask. Ability to work in a fast-paced environment and handle stress effectively. Entrepreneurial mindset with excellent communication skills. Innovative problem-solver with creativity and meticulous planning abilities. Customer-obsessed with a good sense of adaptability in a diversified environment, working with both technical and non-technical audiences. Excellent written and spoken communication skills in English. Attention to detail and strong organizational skills. Thrive in a customer-focused, team environment. Experience with end-user support and understanding of the internal customer’s perspective, demonstrating perseverance and emotional intelligence. Creative and proactive approach to network and cybersecurity environments, with good knowledge of industry standards, legislation, and best practices (e.g., ITIL). Demonstrate a development mindset, embracing and managing change. Passion for learning and engaging with new ideas, able to challenge the status quo and propose scalable alternatives. KEY RELATIONSHIPS : Collaborate closely with the regional networking teams and peers across all regions Frequent communication with regional network manager and Regional IT Directors across the world. Regular interaction with global management to align network strategies with business goals. Maintain dynamic and transparent communication with all IT teams and employees at all levels, from different departments. Foster a collaborative and inclusive work environment, ensuring effective communication and teamwork. For additional details regarding submission eligibility and payment terms, please refer to your contract. Only submissions from agencies with current service contracts in place will be considered.

Role & responsibilities LAN/WAN support Ticketing system, Monitoring tools Basic understanding of networks, LAN, WIFI, Subnets, WAN etc. Concept of VLAN, and Switching L2 Switch configuration, WIFI installation/configuration. Setting, configuration and support of AV ( Audi Visual ) devices, CCTV and conference room systems.

Job Title: Network Engineer IV (Design & Build) Job Description: Do you want to work with the worlds #1 managed cloud hosting provider? We have an environment with over 50,000 network devices. Do you want to be part of a highly skilled network engineering team building and retrofitting enterprise-grade data centers positioned across the globe all connected through our own private backbone? Global Data Center Infrastructure (GDCI) Network Engineering is a project driven team and responsible for design and engineering of our datacenters and the MPLS network connecting them. Our goals are to constantly improve through Flawless Execution, maintaining Available Capacity, fostering Engaged Rackers, becoming Increasingly Efficient & building a Rock Solid Foundation. We are looking for a Senior Network Engineer-IV who will be responsible for the planning, design, configuration, integration & installation of our growing local area network (LAN) and/or global wide area network (WAN). The Network Engineer-IV will provide leadership in technical support and documentation to various departments and users with regards to the global infrastructure. The Network Engineer-IV serves as a liaison to gather network requirements from internal customers, vendors and other third-party providers. JOB REQUIREMENTS: DESIGN: Perform design requirements feasibility studies Perform vendor recommendation / selection and coordination for hardware testing and installations Examine theoretical and implemented designs for deficiencies and facilitate corrections BUILD: Prepare maintenance plan documentation & change management Examine maintenance plans for accuracy Script maintenance implementations Work in either a lead role or assisting role during maintenance implementations IMPROVEMENTS: Develop Standard Operating Procedures (SOPs) & Method of Procedures (MOPs) Develop network standardization practices Document informational content for specialized network designs to be used for training needs Present and/or Train on new network typologies, hardware and technologies to internal teams Lead Root Cause Analysis sessions to achieve better networking practices Determine baseline requirements for our network needs Provide code analysis on existing software, IOS testing and software recommendations Create network lab mockups for error testing Automate repetitive Engineering tasks ADDITIONAL: Act as 4th level escalations POC for design or other related problems Conduct provider testing / deployment of new services Monitor capacity and plan for bandwidth additions Establish project priority based on business needs REQUIREMENTS: Expert level experience working with all of the following technologies/applications: MPLS, BGP, LDP, QoS, IPv6, OSPF, vPC , STP, DWDM, EVPN, L2VPN, MPLS VPN, L3VPN, FHRP, VLAN, CDP, port-channels, IS-IS, MPLS Inter-AS, VXLAN, DNS, ACL, RADb, Flowspec, RTBH, GitHub, APIs, NFV, Hypervisors, virtual switching Multi- vendor experience working with the following platforms: Cisco IOS, ASR 1k (IOS-XE), ASR NCS (IOS-XR), Nexus (NX-OS), Arista (EOS), Junos Industry recognized certifications: CCNA required, CCDA, CCNP, CCDP preferred, CCIE (R&S, SP or DC) highly preferred (or equivalent experience), Python PCEP Minimum 7-10 years recent experience with network design and build-out of LAN/WANs and/or large-scale network retrofits and remediations Experience working in service provider, datacenter/hosting environment or large-scale enterprise networks. Experience researching, evaluating and recommending hardware and/or software solutions supporting large scale deployments and/or remediations against the LAN/WAN Experience working with 3rd party networking vendors with an understanding of the service/hardware/software portfolios they provide Able to identify areas of process improvement and provide input and solution options to streamline work Excellent writing, documentation and communication skills possessing the ability to communicate well with technical and non-technical peers. Customer service-oriented attitude Must be able to work a flexible schedule, 24x7x365 coverage, including holidays and weekends Experience with network service monitoring systems (Arbor, Zenoss, Syslog, SolarWinds, Splunk, Kibana, WhatsUpGold, etc) High School diploma or equivalent required; University or College degree preferred in the Computer Science or Network Engineering fields. HIGHLY DESIRED: History designing, coding, implementing, and supporting Infrastructure/Operations-side automation solutions in a corporate environment. Experience and familiarity with Python and/or Ruby Experience with Linux system administration Experience and familiarity with Git, Ansible, Jenkins, Splunk Contributor to open source network management software projects Experience with various open source OS Experience with Lab network modeling Experience with troubleshooting and resolution of network issues

Sysnet Global Technologies Pvt Ltd is looking for V-SAT Engineer to join our dynamic team and embark on a rewarding career journey Install and maintain V-SAT systems Ensure network connectivity and performance Diagnose and resolve system issues Adhere to industry standards

Meet the Team The team is responsible for design, development and delivery of Cisco NFVIS (Network Function Virtualization Infrastructure Software) product which is built upon Linux KVM technologies and deployed in marque customer deployments. NFVIS enables customers to manage the customer s VM (Virtual Machines) and Container lifecycles (both Cisco and 3rd Party). It is supported uniquely on Cisco custom hardware (ENCS, c8200-ucpe, c8300-ucpe) and Cisco General Compute HW (UCS-C series) and provisioned through Cisco SD-WAN orchestrator or built-in local NFVIS-GUI. The team has complete ownership of CI/CD with automation for the features and manages release collaterals (including security) for image posting. The team operates in high-touch model for key customer accounts to take relevant features through the adoption cycle in customer deployment. Team also works closely with rest of Cisco ecosystem like SDWAN, Thousand Eyes, Security & Trust Org, Cisco HW, Compute and Collaboration teams Your Impact Youre Software Engineer and will design, develop, and release in a dynamic agile environment, using modern methodologies and open-source tools. Whether a new feature or a bug fix, you will own your work and deliver the most elegant and scalable solutions, all while learning and growing your skills. You will work and collaborate with autonomous, multi-functional team of makers, doers, and disruptors who love to tackle real problems and meet real customer needs. Minimum Qualifications Experience in Linux, understanding of Kernel, virtualization technologies such as qemu, libvirt, kvm Expert level experience in Python, YANG, NetConf/REST API implementations Expert level experience in object-oriented programming languages like Java, Spring-boot, JUnit Expert level experience in object-oriented programming languages like Java Script, Angular, React Experience with networking concepts and protocols (DHCP, Bridges, VLAN, etc) A degree in Computer Science or related field and 5+ of experience Preferred Qualifications Work closely with cross functional teams to design and develop new features Work closely with fellow developers on software / system architecture Write specification documents and unit test plan Create estimates and schedules The candidate should be self-driven and have a background in build processes, scripting, and python automation. Automation using CI/CD pipelines and version control systems like Git

You are a dedicated and enthusiastic individual with a passion for customer support and IT services With 2 to 3 years of experience in End user/Desktop Support within the IT industry, you possess a working knowledge of debugging skills in the Windows environment Your experience supporting business and connectivity tools, including Microsoft Office, Outlook Exchange email, and Remote Access, has equipped you with the expertise needed to excel in this role You have a good understanding and experience with Windows Active Directory Services and Exchange email tools, and some knowledge of LAN/WAN, including TCP/IP and DHCP, is preferred Your ability to communicate clearly in person, in writing, and over the phone, coupled with your patience and politeness in handling customer calls, makes you an ideal candidate Strong interpersonal skills and attention to detail are among your key strengths Knowledge of UNIX, technical writing, MAC Operating System, networking, and/or Cisco Unified communications tools is a plus What You ll Be Doing: Providing IT support through phone, tickets, and chat to Synopsys workforce around the world- Resolving problems of moderate scope involving laptops/desktops, mobile devices, and applications- Handling common account issues and troubleshooting effectively- Providing ticket status updates to management and end-users- Maintaining effective relationships with end users- Exercising judgment within defined procedures and practices to determine appropriate actions- The Impact You Will Have: Ensuring smooth and efficient IT operations within Synopsys- Enhancing user satisfaction through prompt and effective problem resolution- Contributing to the overall productivity of the workforce by minimizing downtime- Supporting the implementation of IT projects and service delivery initiatives- Maintaining a robust IT knowledge base through content management- Fostering a positive user experience and maintaining high standards of customer service- What You ll Need: Technical degree or diploma in a related field- 2-3 years of experience in End-user/Desktop Support- Proficiency in debugging within the Windows environment- Experience with Microsoft Office, Outlook Exchange email, and Remote Access- Knowledge of Windows Active Directory Services and Exchange email tools- Who You Are: A strong communicator, both verbally and in writing- Patient and polite in handling customer interactions- Detail-oriented with excellent organizational skills- A team player with strong interpersonal skills- Adaptable and able to exercise sound judgment within defined procedures- The Team You ll Be A Part Of: Our Global IT Service Desk is the main entry point for all IT Products and Services at Synopsys- The team provides first-level, 24x7 support to some 25,000 employees worldwide via calls, chats, tickets, and walk-ups- With team members located in Mountain View, Shanghai, Hyderabad, Lisbon, Durham, and Bloomington, we participate in projects around service delivery, manage our IT Web knowledge base, and ensure the highest level of customer support- Rewards and Benefits: We offer a comprehensive range of health, wellness, and financial benefits to cater to your needs- Our total rewards include both monetary and non-monetary offerings- Your recruiter will provide more details about the salary range and benefits during the hiring process- At Synopsys, we want talented people of every background to feel valued and supported to do their best work- Synopsys considers all applicants for employment without regard to race, color, religion, national origin, gender, sexual orientation, age, military veteran status, or disability- Apply Save Job test Share Email LinkedIn X Facebook Benefits At Synopsys, innovation is driven by our incredible team around the world- We feel honored to work alongside such talented and passionate individuals who choose to make a difference here every day- Were proud to provide the comprehensive benefits and rewards that our team truly deserves- Visit Benefits Page Health & Wellness Comprehensive medical and healthcare plans that work for you and your family-Time Away In addition to company holidays, we have ETO and FTO Programs- Family Support Maternity and paternity leave, parenting resources, adoption and surrogacy assistance, and more-ESPP Purchase Synopsys common stock at a 15% discount, with a 24 month look-back-Retirement Plans Save for your future with our retirement plans that vary by region and country-Compensation Competitive salaries

We are looking for a Network Administrator III to be primarily based onsite at the Global Technology Centre in Pune India to be responsible for implementation, configuration, and support of internal and/or external networks and its infrastructure (i-e routers, switches, firewalls, etc-)- You will work closely with the Info-Security Team and Systems Administrators with the overall performance and availability of our Global Network (24x7) and provide support and guidance with all Network related infrastructure issues- In addition you will also work closely with our Systems Administration and Applications Teams relating to Cloud based Network configuration and strategy- Essential Functions/Responsibilities: Requires 5-10 years related professional IT experience supporting an enterprise network Must have knowledge of networking, systems installation and maintenance Must possess communication skills to exchange information and resolve problems with clients/users/vendors Experience with Cisco routers and switches Experience with Loadbalancers- Preferably Forti-ADC Experience with Cisco/Meraki wireless access points, wireless controllers and management Microsoft Azure Cloud Experience Experience with Fortigate firewalls and products- Experience with Azure networking and cloud related infrastructure Thorough knowledge of routing protocols and application delivery- Experience with fibre channel is a plus, but not essential CCNA/CCNP/Azure certifications are a plus, but not essential Initiative and follow through Ability to work independently Strong Interpersonal Skills Required Education/Experience : Adaptability to work in a fast-paced and constantly changing environment- Knowledge and hands on experience with next generation firewalls, SSL and IPSec VPN, intrusion detection systems and two factor authentication- On-call support as required- Self-motivated and directed Strong analytical and problem-solving abilities Experience and judgment to plan and accomplish goals- Familiar with a variety of the fields concepts, practices, and procedures- Strong attention to detail and follow up Preferred Education/Experience : Degree in Computer Engineering or related field (Preferred) Certification related to Microsoft Azure cloud infrastructure (Preferred) CCNA Certified (Preferred) 10 Years IT Related Experience Required Special Skills or Competencies : Include special skills required to complete the responsibilities- Microsoft Azure cloud environment Infoblox Fortinet related products Splunk related products iBoss Cisco Network Switches and Routers Cisco ISE, TACACS Cisco Meraki Network LoadBalancers, Forti-ADC Preferred but not essential- Preferred Special Skills or Competencies : Solarwinds & Logic Monitor, Cisco Thousand Eyes related products Cisco ISRs, ASR and SD-WAN VMware related products Microsoft Entra related products Microsoft Active Directory, Domain Controllers- Automation Tools such as Ansible / Teraform- Work Environment : The Network Administrator III will generally be office based at the Global Technology Centre Pune India, but working from home is also acceptable- There may be a requirement to travel internationally and work at our Data Centers or corporate offices- Physical Demands : The Network Administrator III will be required to attend any of our Data Centres when required which may involve international travel- The role will also require some lifting of Network Hardware and installing into Racks when required- Travel : The Network Administrator III will be required to travel to any of our Data Centers, Offices or other locations when required, which would sometimes mean international travel-

LANs, WANs, and wireless networks, including servers, routers, switches, Optical Fiber, UTP Cable, remote access, DNS, BGP, OSPF, EIGRP, VLAN, QoS, DSL, Frame Relay, and Metro Ethernet, hardware / IOS troubleshooting experience

At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Job Title: Operation Technician Team: Collaboration Solution Support Scope: Global Support ident Management Lead Job Summary The primary responsibility of the role is to provide third level of support to end users Incident, service catalogue Tasks, Problem cases that have been escalated by lower tiers. The candidate will be part of the Collaboration Solution Support team and responsible for supporting End User Technology Services (i.e., Messaging / Outlook, Zoom, MS Digital whiteboard Mural, Miro, Lucid, Planner, To Do, Project On Web , Microsoft VIVA , Kaltura, Cvent, Slido). Candidate will be working in rotational shifts including night shift Essential Functions of the Job: Investigate and diagnose Incidents to restore a failed IT Service as quickly as possible Resolve Incidents within the specified Service Level Agreements/Operational Level Agreements Identify improvement opportunities within incident resolution Provide specialized investigation and diagnosis of all Incidents and Service Catalogue Requests Liaising between Outage Management and other Technical support team on Infrastructure outages for resolution. Enable standardization of processes and working practices as they relate to End User Incident track. Review Operation Manuals, Production Support Procedures and provide input into projects to ensure Collaboration Solution Support receives the correct level of technical information (knowledge and access) required to support new applications/services. Create and update knowledge articles Improve efficiency of Operations by implementing efficient automated processes. Knowledge and Skills Requirements: Knowledge in all aspects Incident Management processes and High Priority Incidents. Ability to work well in high pressure environment whilst maintaining focus and sense of urgency. Ability to coordinate various levels IT Services personnel across multiple locations and cultural backgrounds Ability to demonstrate analytical/decision making while preparing reports or working independently. Ability to coach & develop in an escalated role Familiarity with Quality Management Processes Ability to multitask time critical tasks while maintaining highest levels of quality Familiarization of current IT infrastructure and application technology. Understanding of ITIL Service Management principles particularly Incident, Problem and Change Management. Strong listening, written and verbal communication skills. Process Alignment/Technical Leadership: Ensure team adherence to established processes. Implement process improvement plans including training, shift left activities and identification of automation. Seek out solutions to technical questions and service support inconsistencies. Provide technical triage and resolution steps for new applications/services from escalation support teams. Provide technical assistance to the End User Technical issues Track team within P1 Incident Management. Helping in identification of appropriate recovery actions and required technical resources. Review Ops Manuals and PSPs and provide input into projects to ensure ISM receives the correct level of technical information (knowledge and access) required to support new apps/services. Drive automation of redundant incident resolution activities. Promote operational excellence by challenging current practices, carrying out research and contributing new data and insights into team’s best practices. Technical involvement/advice within Service Intake and/or within projects for new services which fall under the End User Technical track Technical Skill Excellent Knowledge MS Outlook, Outlook Web Application, Auto discover, Shared mailbox, etc Key skill with Outlook technical support and Exchange support Knowledge in Mural, Miro, Lucid and MS whiteboard Knowledge in Event platforms such as Kaltura , Cvent and Slido Understanding in Planner, To Do, Project On Web and Microsoft VIVA Understanding in Windows Operating System, Active Directory, Network LAN/WAN Coaching & Development: Promote operational excellence by challenging current practices, carrying out research and contributing new data and insights into team’s best practices. Coach and develop more junior members of the Collaboration Solution Support team by: Reviewing others’ work for compliance with team quality standards and provide suggestions for improvement. Providing constructive feedback tailored to each person’s style and environment. Adopting appropriate coaching techniques to meet the various needs of team members. Recommending development activities tailored to each team member’s needs and learning style. Job Requirement: Education Any Bachelor’s degree or related discipline Experience Overall 6-8 years & Minimum 3-4 Years of experience in Incident Management Good technical background with understanding of large complex infrastructure Experience working with IT requirements of a global firm Experience of ITIL Major Incident Management and coordination in a large organization Certification Requirements: Must have MCSA: Windows Server 2016 ITIL Foundation certification Good to Have MCSA: Office 365 Designing and Deploying Microsoft Exchange Server 2016(Exam 70-345) MCSE Productivity Solutions Expert Microsoft 365 Certified: Teamwork Administrator Associate Microsoft Certified Desktop Support Technician (MCDST) Knowledge in analytical tools like Power Bi, Spotfire, Tableau. EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

Job Description Performs IT functions such as design, analysis, evaluation, testing, debugging and implementation of applications programs supporting the company infrastructure business processes and operations and/or network-based (cloud) product systems. Analyzes, installs, acquires, modifies and supports operating systems, database or utilities software. Plans, conducts and directs the analysis of business problems with automated systems solutions. Analyzes, designs, acquires and implements projects for LAN and/or WAN systems. Plans, designs, acquires and implements telecommunications voice/wire systems. At higher job levels, may contribute to the development, testing, evaluation or design of system or infrastructure architecture used throughout the IT solution set. May be working in conjunction with Professional Services and outsourcing functions. May include web-enabled solutions. Roles & Responsibilities Discover the Excitement at Availity - Shaping the Future of Healthcare from Bengaluru, India! Welcome to Availity, where we transcend the conventional to redefine the landscape of healthcare technology. Headquartered in vibrant Jacksonville, FL, with a buzzing office right in the heart of Bengaluru, India, and a dynamic remote workforce spread across the United States, we are a global force bound by an impactful mission. Why Availity Excites : At the forefront of healthcare technology, we are not just a company; we are trailblazers reshaping the future of healthcare. Our missionTo refocus attention on what truly matters - patient care. As the primary healthcare engagement platform, we are the pulsating heartbeat of an industry that touches millions of lives. With a network of over 2 million healthcare providers connected to health plans and processing a staggering 12 billion transactions annually, our influence is on a constant and expansive rise. Your Journey with Us : Step into the realm of Availity, where innovation is not just encouraged, but celebrated. Join our energetic, dynamic, and forward-thinking team that believes in the power of ideas and the impact of every contribution. Your role will be instrumental in transforming the healthcare landscape, solving communication challenges, and creating connections that empower the premier healthcare ecosystem of the United States. Why Join Availity in India : Global Impact : Your work from Bengaluru will directly support and impact the lives of millions of US citizens. Innovation Hub : Bengaluru, the tech hub of India, is where your ideas will come to life, contributing to cutting-edge solutions in healthcare technology. Collaboration : Engage with a diverse and global team, fostering an environment where collaboration knows no boundaries. Career Growth : Availity values your growth journey. With us, youll find opportunities to expand your skill set and advance your career. Work-Life Balance : Embrace a work culture that values work-life balance, offering flexibility and support to ensure your well-being. Embark on a journey with Availity, where your skills meet impact, and your passion meets purpose. Together, lets shape the future of healthcare from the vibrant city of Bengaluru to the heart of the United States. Join us and be part of a team thats not just changing healthcare but changing lives. work from Bengaluru will directly support and impact the lives of millions of US citizens. Innovation Hub : Bengaluru, the tech hub of India, is where your ideas will come to life, contributing to cutting-edge solutions in healthcare technology. Collaboration : Engage with a diverse and global team, fostering an environment where collaboration knows no boundaries. Career Growth : Availity values your growth journey. With us, youll find opportunities to expand your skill set and advance your career. Work-Life Balance : Embrace a work culture that values work-life balance, offering flexibility and support to ensure your well-being. Embark on a journey with Availity, where your skills meet impact, and your passion meets purpose. Together, lets shape the future of healthcare from the vibrant city of Bengaluru to the heart of the United States. Join us and be part of a team thats not just changing healthcare but changing lives. JOB OBJECTIVE: Do you consider yourself a motivated and talented M365 Systems EngineerDo you have detailed knowledge of Microsoft s O365 platform with a focus on Microsoft PurviewIf so, then you may be Availity s next M365 Systems Engineer! Seeking a passionate expert who will work closely with cross functional teams across the organization to drive innovation, evolution and design of the Microsoft O365 environment specifically around MS Purview development. This position will have expertise in all aspects of Microsoft O365, Azure AD and compliance standards around PHI and PII data handling within MS Purview. They must be able to translate business requirements into technical solutions including recommending system changes and enhancements, documenting specifications, maintaining and updating policies/standards/procedures and training users. KEY RESPONSIBILITIES: Serve as an SME and technical escalation resource for the Microsoft Purview. Design, deploy, document, manage, and support technologies including but not limited to: Microsoft Exchange Server and Online, Teams, OneDrive, SharePoint, Active Directory, and Azure Active Directory, synchronization and federation services. Manage related end user capabilities and coloration systems including O365 user accounts, shared mailboxes, distribution groups and secure email gateway (SEG) solutions. Create and maintain automation scripts utilizing PowerShell and/or other software development languages. Work closely with other internal teams to build reliability, security, benefit delivery and scalability into the O365 architecture. Translate business requirements into efficient and effective technical solutions. Ability to operate from task and project management tools such as JIRA. Identify, evaluate and recommend new products, technologies, roadmaps, strategies and future trends, as well as areas for process improvement. Assist peer technicians in troubleshooting and end-to-end root cause analysis for prompt mitigation of issue. Engage in on-call rotation. Other duties as assigned. KEY QUALIFICATIONS: 5+ years working and developing MS Purview. 5+ years working with M365 & Azure administration Strong analytical and problem-solving skills. Experience with service automation and collaboration services. Self-starter with ability to perform independently with little or no supervision. Strong time management skills and manages well in a fast-paced environment with frequently changing priorities and assignments. Experience leading medium to large sized projects. Excellent verbal and written communication with a professional demeanor. Expert customer service skills, including the ability to listen, interpret and explain computer-related concepts in non-technical terms. Possesses strong interpersonal skills and the ability to work well with others to calmly handle critical situations with confidence and minimal direction. Expert knowledge of current operating systems and software products. PREFERRED QUALIFICATIONS: Bachelor s degree in related field. Cloud certifications: Azure, Office 365, Exchange Messaging, CompTIA Cloud+, etc. Advanced PowerShell scripting & tool making experience supporting Microsoft SharePoint Server, troubleshooting various systems and virtual hosting solutions. Solid networking skills. Demonstrated consulting, presentation, training, and project management skills.

If you are a current employee who is interested in applying to this position, please navigate to the internal Careers site to apply. Disclaimer: MarketStar is committed to ensuring integrity and transparency in our recruitment practices. We DO NOT charge any fees at any stage of the recruitment process. In case you receive any unsolicited requests for payments, please report to immediately. Role: Service Desk Technician. Experience: 1+ Years. Location: Bangalore. About MarketStar: In everything we do, we believe in creating growth, for our clients, our employees, and our community. For the past 35+ years, we have been generating revenue for the most innovative tech companies across the globe through our outsourced B2B demand, sales, customer success, and revenue operations solutions. We are passionate about cultivating career advancements for our people, and support them through mentorship, leadership, and career-development programs. We provide service and support to our communities through the MarketStar Foundation. Our exceptional team is the cornerstone of MarketStars accomplishments. We are proud of our award-winning workplace culture and to be named a top employer in our industry. These achievements are a testament to our six core values, embraced by our 3,000+ employees worldwide. From our headquarters in Utah, USA, to our global offices in India, Ireland, Bulgaria, Mexico, the Philippines, and Australia, we all work together to drive innovation and success. We are excited to have you apply to join our MarketStar team and can t wait to discuss how we can help you find growth! Job Description: MarketStar is seeking a highly motivated and customer-focused Service Desk Technician Level 1 to join our TechServices team. This role is critical in delivering exceptional technical support to our employees and clients across our global offices. The ideal candidate will demonstrate a passion for technology, a commitment to continuous learning, and above all, a dedication to providing outstanding customer service in every interaction. Key Responsibilities: Serve as the first point of contact for end-users seeking technical assistance via phone, email, or in person. Provide prompt, courteous, and effective support for hardware, software, and network-related issues. Accurately log, track, and manage incidents and service requests using the TechServices ticketing system. Troubleshoot and resolve issues related to Windows, Mac, and Chrome operating systems, Microsoft Office Suite, and basic networking. Perform hardware diagnostics, repairs, and upgrades, including imaging and deploying new devices. Assist with user account management, including password resets and Active Directory updates. Maintain and track IT inventory, ensuring accurate asset management. Support onboarding and offboarding processes by preparing and recovering computer equipment. Escalate unresolved issues to appropriate IT and other support team members while maintaining ownership of the user experience. Contribute to documentation of support procedures and knowledge base articles. Perform other duties as assigned by TechServices leadership. Qualifications & Skills: Currently pursuing or holding IT certifications such as CompTIA A+, Network+, or Security+ (preferred). Foundational knowledge of Windows, Mac, Chrome OS, Microsoft Office 365, and basic networking concepts (TCP/IP, LAN/WAN, wireless). Familiarity with Active Directory, file servers, and backup solutions is a plus. Strong analytical and problem-solving skills with a keen attention to detail. Excellent verbal and written communication skills, including technical documentation. Demonstrated ability to deliver high-quality customer service with professionalism and empathy. Self-starter with the ability to manage time effectively and follow through on tasks. Ability to work independently and collaboratively in a fast-paced environment. Must Have Skills: Excellent written and verbal communication skills Strong troubleshooting knowledge of Windows & Mac OS, Microsoft office suite, Browsers, VPNs, network, printers and other peripherals. Experience on any of the ITSM and ITAM tools to manage tickets and inventory Strong analytical and problem solving skills Ability to work independently, prioritize tasks, and handle multiple assignments in a dynamic environment. Open for rotational shifts (24/7) Why Join the TechServices The team believes that exceptional customer service is the cornerstone of effective IT support. We are committed to fostering a culture of empathy, responsiveness, and continuous improvement. If you are passionate about helping others and eager to grow your IT career, we invite you to apply and become part of our dynamic team. What s in it for you Constant Learning and an entrepreneurial growth mindset. Employee-centric benefits plan including but not limited to Comprehensive Health Insurance, generous Leave Policy, Covid Support, Vaccination drives, Well-being sessions, real-time grievance redressal, and work flexibility. Note: This job description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with it. Responsibilities may change over time to accommodate business needs.

Role Overview: The Security Engineer is a technical security position in the F5 Security Incident Response Team (F5 SIRT). Addressing security issues in F5 products is the responsibility of the F5 Security Incident Response Team (F5 SIRT). The F5 SIRT is a dedicated, global team that manages the receipt, investigation, and public reporting of security vulnerability information that is related to F5 products and networks. The Security Engineer is well versed in a breadth of security threats, incident handling methodologies and offensive/defensive attack vectors. The Security Engineer follows incident handling procedures to drive mitigation of security incidents and will be called to perform attack analysis, configuration suggestions, and potential onsite interaction. A Security Engineer can handle multiple active issues of diverse scope simultaneously while maintaining good communication, particularly written communication to our customers, and accepts ownership of issues until a resolution is delivered or a business as usual state is returned, providing high customer satisfaction. When not engaged in incidents, an Security Engineer will mentor other security related issues. A good candidate has a deep passion for security and a desire to help develop a security mindset in others. The role also requires a strong ability to work with incomplete information and to adapt to changing priorities. Sounds interestingRead on! What You ll Do: Primary Responsibilities Responsible for upholding F5s business code of ethics & for promptly reporting violations of the code or other company policies Manages multiple issues and prioritizes based upon customer and business needs, without direction Provides F5 customers with a consistently high-quality support experience Assist Senior Security Engineer with other tasks as required based upon business operation needs Effectively engages supporting escalation personnel, without direction Participate in weekend support rotation Product Vulnerability Response and Management Work with the PD Platform Security team to maintain the 3rd Party Module Vulnerability Triage information Open Escalation when requested by Platform Security to investigate orphaned Vulnerability bugs Participate in the release meetings and triage bugs for release Assist ENE owners with ENE006 SRs that are in deadlock or stalled Perform threat and vulnerability management, monitoring of CVE and vendor notifications Monitor the F5SIRT shared mailbox, identify external researchers and create SRs where necessary to be assigned to Security Engineers Customer Security Incident Response Provide incident handling and drives both attack analysis and mitigation options Participate in tier 2 and tier 3 security support Follows processes defined in F5 s Quality Management System (QMS) Mentoring Security SRs to resolution - Proactively monitors Securty Service Request (SR) with long Time to Resolution (TTR) Working with F5 SIRT Specialists to handle ESRP cases Maintain incident documentation, participate in post-mortems, and write incident reports. Working with SR Security Engineers on post-mortem for ESRP incidents Tracking attack trends and threat intelligence from different sources Monitors security issues in order to identify and act upon them as they occur - Active Mentoring Running workshops to help F5 SIRT Specialists build hands-on experience in a lab environment in order to better prepare for dealing with attacks in the real environment - With Sr. Sec Eng Simulating typical customer network environment (in terms of versions, modules, network devices), running different attacks, documenting security incident response plan and exercising it Work closely with others to develop incident response plans Building Security Mindset - Security Evangelism Running regional F5 SIRT meetings Handling reactive mentor questions on Security from F5 SIRT Specialists and NSEs - Monitor F5 SIRT email Creating security presentations for a wide audience Engages in on-going training within the security field and with F5 products May lead projects and provide guidance/training to less experienced staff and mentoring. Evaluate and execute cross-functional security initiatives across the enterprise. Work with cross functional Engineering teams to ensure all systems are properly remediated according to our policies and standards. What You ll Bring: Minimum of 5 years of related experience in a technical security role such as support, monitoring or consulting (e.g. pen testing) working with relevant technologies Appropriate security based qualification; CISSP, GCIH (or demonstrated skills and ability to obtain certification) - more than one certification preferred. Strong understanding of industry standards such as CVE, CPE, and CVSS Experience with security incident handling processes, procedures and methodologies. Technical experience with identifying and mitigating a breadth of attacks such as DDoS, web application, DNS and other network attacks. Knowledge with common security vulnerabilities and the ability to judge their severity Experience with working security incidents at corporate production environments Experience working with network and packet analysis tools BA/BS degree or equivalent experience Knowledge with Web Application Firewalls, Firewalls and IPS/IDS Experience with network vulnerability scanners OS hardening and security best practices Hands on technical experience with and very knowledgeable on LAN/WAN operations, and/or networking hardware required CVE and CERT experience Knowledge of security offensive/defensive techniques and methodologies. Understanding of security attack/defense methodologies (e.g. DNS, network TCP/IP, SSL and HTTP) Intermediate understanding and working knowledge of TCP/IP, SSL, DNS, HTTP and common protocols. Knowledge of network and security monitoring tools Coding experience - having in addition to Python knowledge in other scripting languages Familiarity with load balancers, WAF s and common network architectures Working knowledge of standard UNIX/Linux command line tools Ability to generate new training and knowledge sharing content via various delivery method Proven track record in a team environment Analytical thinker with strong attention to detail Must be able to read, write and speak English fluently, including technical concepts and terminology. Must be able to relay technical information to customers with varying skill levels Ability to create attack Proof of Concepts Experience with incident tracking software, Seibel experience a plus What You ll Get: Hybrid working mode Career growth and development opportunities Recognitions and Rewards Employee Assistance Program Competitive pay, comprehensive benefits , and cool perks Culture of Giving Back Dynamic Diversity & Inclusion Interest Groups Apply if you believe your own unique capabilities can contribut e to the success of th is role and our organization ! #LI-VR Equal Employment Opportunity It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. F5 offers a variety of reasonable accommodations for candidates . Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. .

Role Overview: The Senior Product Support Engineer is a subject matter expert who leads the resolution of complex technical issues, ensures customer satisfaction, and drives continuous improvement in support processes. This role involves significant cross-functional collaboration and influence to enhance product support capabilities. This role will be based in Hyderabad . Sounds interestingRead on! What you will do: Lead the resolution of critical escalations and provide expert-level support to customers. Work closely with engineering and product teams to identify and resolve systemic issues. Mentor and coach junior and mid-level engineers, fostering a culture of learning and excellence. Develop and implement best practices for escalation management and problem resolution. Contribute to product improvement initiatives based on customer feedback and support trends. What you will bring: Bachelor s degree in computer science, Engineering, or related field; advanced degree preferred. 8 years of experience in technical support, with a focus on escalation management. Excellent customer service skills together with experience supporting corporate customers and service providers in production environments. Key areas of knowledge - Protocols, Linux, Networking, Popular Public Cloud Vendors, containerization, Experience with AI technology. Thorough understanding and experience with HTTP and web applications and Hands-on technical experience preferred with inter-networking/data center operations. Network: OSI Model, Network & routing protocols, WAN operations Security: SSL, Cryptography, Firewall, VPN, DDoS & experience in network security exposure. Familiarity with Windows, MacOS, working knowledge of UNIX/Linux operating systems and commands Proficiency in cloud platforms such as AWS, Azure, or Google Cloud. In-depth knowledge of F5 products and enterprise-level support processes. Proven leadership and mentoring abilities. Strong analytical, communication, and project management skills. What You ll Get: Hybrid working mode Career growth and development opportunities Recognitions and Rewards Employee Assistance Program Competitive pay, comprehensive benefits , and cool perks Culture of Giving Back Dynamic Diversity & Inclusion Interest Groups Apply if you believe your own unique capabilities can contribute to the success of this role and our organization! #LI-BH1 Equal Employment Opportunity It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. F5 offers a variety of reasonable accommodations for candidates . Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. .

Job Description Performs IT functions such as design, analysis, evaluation, testing, debugging and implementation of applications programs supporting the company infrastructure business processes and operations and/or network-based (cloud) product systems. Analyzes, installs, acquires, modifies and supports operating systems, database or utilities software. Plans, conducts and directs the analysis of business problems with automated systems solutions. Analyzes, designs, acquires and implements projects for LAN and/or WAN systems. Plans, designs, acquires and implements telecommunications voice/wire systems. At higher job levels, may contribute to the development, testing, evaluation or design of system or infrastructure architecture used throughout the IT solution set. May be working in conjunction with Professional Services and outsourcing functions. May include web-enabled solutions. Roles & Responsibilities JOB TITLE: Apple Engineer JOB OBJECTIVE: We are seeking a skilled and proactive Level 3 Apple Engineer with deep expertise in JAMF Pro and Apple Business Manager (ABM) to support and enhance our Apple device ecosystem. This role is ideal for a tech-savvy professional who thrives in a fast-paced environment and is passionate about delivering seamless Apple device management experiences across the organization. KEY RESPONSIBILITIES: Device Management & Deployment: Configure, deploy, and manage Apple devices (macOS, iOS, iPadOS) using JAMF Pro and Apple Business Manager. Automate device enrollment and provisioning workflows using ABM and JAMF PreStage enrollments. Maintain and optimize zero-touch deployment strategies. Leveraging JAMF Platform SSO and/or JAMF connect. System Administration: Manage policies, configuration profiles, scripts, and patch management in JAMF. Monitor device compliance, security baselines, and software updates. Troubleshoot and resolve Level 2 support issues related to Apple hardware, software, and MDM configurations. Integration & Security: Integrate JAMF with enterprise tools such as identity providers (e.g., Azure AD, Okta), endpoint protection, and inventory systems. Enforce security policies including FileVault, Gatekeeper, and system integrity protection. Collaboration & Documentation: Work closely with IT support teams, InfoSec, and end-users to ensure optimal Apple device performance. Document processes, configurations, and troubleshooting steps in internal knowledge bases. KEY QUALIFICATIONS: 4-6 years of experience in Apple device management in a corporate or enterprise environment. Proficiency with JAMF Pro, Apple Business Manager, and Apple School Manager (if applicable). Strong understanding of macOS and iOS operating systems, Apple hardware, and Apple ecosystem tools. Experience with scripting languages (e.g., Bash, Python) for automation and troubleshooting. Familiarity with identity and access management (IAM) and SSO integrations. Excellent problem-solving and analytical skills. Strong communication and interpersonal abilities. Ability to work independently and collaboratively in a team environment. Detail-oriented with a focus on continuous improvement. PREFERRED QUALIFICATIONS: Bachelor s degree in related field. JAMF 200 or 300 certification. Apple Certified Support Professional (ACSP) or Apple Certified IT Professional (ACiT). Experience with enterprise networking, VPN, and security tools. Knowledge of ITIL practices and ticketing systems (e.g., ServiceNow, Jira).

Support hours : Predominantly US business hours. Roles and Responsibilities: Acting as a Tier T1.5/2 for GCSC Teams. 1st responders supporting AT&T GCSC strategic services like Flexware, SDWAN OTT Predominantly US business hours. Expertise in Performing network triage Knowledge of different types of transport/Circuits -AVPN,AIA,BB,LTE Managing the process of Service restoral and break/fix functions Scope include Analyze and escalate Prioritizing and analyzing the events in the network Engage right group for software or hardware resources when unavailable or when there is degradation in performance impacting business processes. Ensure monitoring, data capture, and analysis capabilities to quickly identify problem areas and provide corrective action. Ticket Management Work with internal support groups and recommend diagnostic tests based on degree of service impairment Access provider management and associated escalations Negotiate and coordinate with other support centers (i.e. external organizations and internal and external business partners) for sectionalization and testing plans. Escalate ticket according to process based on the established intervals. Technical Skills:- Minimum 2-3 years of relevant experience in telecommunications & managed network infrastructure industry More than 1 years of working experience, preferably on customer services interfacing with clients. 1-2 years of hands on experience on Networking / IT infrastructure as an engineer (any of the one listed WAN, LAN, Voice, IT infrastructure, Hosting, Servers, Firewall, NOC etc) Good knowledge on SDN/SDWAN Viptela, Velocloud, Silverpeak or 128T Excellent knowledge of WAN, LAN & Voice technologies to manage the IT operations Good knowledge on various Router, Switches. Load Balancers, Firewalls, Wireless technology, Access Points, WAN Circuits, SD WAN, Call manager, gateway etc Strong understanding of Voice, Data and IP networks is required. Professional Skills:- Strong understanding of Voice, Data and IP networks is required. Excellent communication skills (verbal & written, technical & interpersonal) Excellent problem-solving skills Highly skilled in the use of PC systems and applications Ability to work well under pressure, set priorities and make well-considered decisions Drive, enthusiasm, initiative, commitment and self-motivation Years of Experience : 2+yrs Education : BE/B.TECH + CCNA/CCNP certified Job ID R-73111 Date posted 07/21/2025

At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Job Title: Operation Technician Team: Collaboration Solution Support Scope: Global Support ident Management Lead Job Summary The primary responsibility of the role is to provide third level of support to end users Incident, service catalogue Tasks, Problem cases that have been escalated by lower tiers. The candidate will be part of the Collaboration Solution Support team and responsible for supporting End User Technology Services (i.e., Messaging / Outlook, Zoom, MS Digital whiteboard Mural, Miro, Lucid, Planner, To Do, Project On Web , Microsoft VIVA , Kaltura, Cvent, Slido). Candidate will be working in rotational shifts including night shift Essential Functions of the Job: Investigate and diagnose Incidents to restore a failed IT Service as quickly as possible Resolve Incidents within the specified Service Level Agreements/Operational Level Agreements Identify improvement opportunities within incident resolution Provide specialized investigation and diagnosis of all Incidents and Service Catalogue Requests Liaising between Outage Management and other Technical support team on Infrastructure outages for resolution. Enable standardization of processes and working practices as they relate to End User Incident track. Review Operation Manuals, Production Support Procedures and provide input into projects to ensure Collaboration Solution Support receives the correct level of technical information (knowledge and access) required to support new applications/services. Create and update knowledge articles Improve efficiency of Operations by implementing efficient automated processes. Knowledge and Skills Requirements: Knowledge in all aspects Incident Management processes and High Priority Incidents. Ability to work well in high pressure environment whilst maintaining focus and sense of urgency. Ability to coordinate various levels IT Services personnel across multiple locations and cultural backgrounds Ability to demonstrate analytical/decision making while preparing reports or working independently. Ability to coach & develop in an escalated role Familiarity with Quality Management Processes Ability to multitask time critical tasks while maintaining highest levels of quality Familiarization of current IT infrastructure and application technology. Understanding of ITIL Service Management principles particularly Incident, Problem and Change Management. Strong listening, written and verbal communication skills. Process Alignment/Technical Leadership: Ensure team adherence to established processes. Implement process improvement plans including training, shift left activities and identification of automation. Seek out solutions to technical questions and service support inconsistencies. Provide technical triage and resolution steps for new applications/services from escalation support teams. Provide technical assistance to the End User Technical issues Track team within P1 Incident Management. Helping in identification of appropriate recovery actions and required technical resources. Review Ops Manuals and PSPs and provide input into projects to ensure ISM receives the correct level of technical information (knowledge and access) required to support new apps/services. Drive automation of redundant incident resolution activities. Promote operational excellence by challenging current practices, carrying out research and contributing new data and insights into team’s best practices. Technical involvement/advice within Service Intake and/or within projects for new services which fall under the End User Technical track Technical Skill Excellent Knowledge MS Outlook, Outlook Web Application, Auto discover, Shared mailbox, etc Key skill with Outlook technical support and Exchange support Knowledge in Mural, Miro, Lucid and MS whiteboard Knowledge in Event platforms such as Kaltura , Cvent and Slido Understanding in Planner, To Do, Project On Web and Microsoft VIVA Understanding in Windows Operating System, Active Directory, Network LAN/WAN Coaching & Development: Promote operational excellence by challenging current practices, carrying out research and contributing new data and insights into team’s best practices. Coach and develop more junior members of the Collaboration Solution Support team by: Reviewing others’ work for compliance with team quality standards and provide suggestions for improvement. Providing constructive feedback tailored to each person’s style and environment. Adopting appropriate coaching techniques to meet the various needs of team members. Recommending development activities tailored to each team member’s needs and learning style. Job Requirement: Education Any Bachelor’s degree or related discipline Experience Overall 6-8 years & Minimum 3-4 Years of experience in Incident Management Good technical background with understanding of large complex infrastructure Experience working with IT requirements of a global firm Experience of ITIL Major Incident Management and coordination in a large organization Certification Requirements: Must have MCSA: Windows Server 2016 ITIL Foundation certification Good to Have MCSA: Office 365 Designing and Deploying Microsoft Exchange Server 2016(Exam 70-345) MCSE Productivity Solutions Expert Microsoft 365 Certified: Teamwork Administrator Associate Microsoft Certified Desktop Support Technician (MCDST) Knowledge in analytical tools like Power Bi, Spotfire, Tableau. EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Job Title: Operation Technician Team: Collaboration Solution Support Scope: Global Support ident Management Lead Job Summary The primary responsibility of the role is to provide third level of support to end users Incident, service catalogue Tasks, Problem cases that have been escalated by lower tiers. The candidate will be part of the Collaboration Solution Support team and responsible for supporting End User Technology Services (i.e., Messaging / Outlook, Zoom, MS Digital whiteboard Mural, Miro, Lucid, Planner, To Do, Project On Web , Microsoft VIVA , Kaltura, Cvent, Slido). Candidate will be working in rotational shifts including night shift Essential Functions of the Job: Investigate and diagnose Incidents to restore a failed IT Service as quickly as possible Resolve Incidents within the specified Service Level Agreements/Operational Level Agreements Identify improvement opportunities within incident resolution Provide specialized investigation and diagnosis of all Incidents and Service Catalogue Requests Liaising between Outage Management and other Technical support team on Infrastructure outages for resolution. Enable standardization of processes and working practices as they relate to End User Incident track. Review Operation Manuals, Production Support Procedures and provide input into projects to ensure Collaboration Solution Support receives the correct level of technical information (knowledge and access) required to support new applications/services. Create and update knowledge articles Improve efficiency of Operations by implementing efficient automated processes. Knowledge and Skills Requirements: Knowledge in all aspects Incident Management processes and High Priority Incidents. Ability to work well in high pressure environment whilst maintaining focus and sense of urgency. Ability to coordinate various levels IT Services personnel across multiple locations and cultural backgrounds Ability to demonstrate analytical/decision making while preparing reports or working independently. Ability to coach & develop in an escalated role Familiarity with Quality Management Processes Ability to multitask time critical tasks while maintaining highest levels of quality Familiarization of current IT infrastructure and application technology. Understanding of ITIL Service Management principles particularly Incident, Problem and Change Management. Strong listening, written and verbal communication skills. Process Alignment/Technical Leadership: Ensure team adherence to established processes. Implement process improvement plans including training, shift left activities and identification of automation. Seek out solutions to technical questions and service support inconsistencies. Provide technical triage and resolution steps for new applications/services from escalation support teams. Provide technical assistance to the End User Technical issues Track team within P1 Incident Management. Helping in identification of appropriate recovery actions and required technical resources. Review Ops Manuals and PSPs and provide input into projects to ensure ISM receives the correct level of technical information (knowledge and access) required to support new apps/services. Drive automation of redundant incident resolution activities. Promote operational excellence by challenging current practices, carrying out research and contributing new data and insights into team’s best practices. Technical involvement/advice within Service Intake and/or within projects for new services which fall under the End User Technical track Technical Skill Excellent Knowledge MS Outlook, Outlook Web Application, Auto discover, Shared mailbox, etc Key skill with Outlook technical support and Exchange support Knowledge in Mural, Miro, Lucid and MS whiteboard Knowledge in Event platforms such as Kaltura , Cvent and Slido Understanding in Planner, To Do, Project On Web and Microsoft VIVA Understanding in Windows Operating System, Active Directory, Network LAN/WAN Coaching & Development: Promote operational excellence by challenging current practices, carrying out research and contributing new data and insights into team’s best practices. Coach and develop more junior members of the Collaboration Solution Support team by: Reviewing others’ work for compliance with team quality standards and provide suggestions for improvement. Providing constructive feedback tailored to each person’s style and environment. Adopting appropriate coaching techniques to meet the various needs of team members. Recommending development activities tailored to each team member’s needs and learning style. Job Requirement: Education Any Bachelor’s degree or related discipline Experience Overall 6-8 years & Minimum 3-4 Years of experience in Incident Management Good technical background with understanding of large complex infrastructure Experience working with IT requirements of a global firm Experience of ITIL Major Incident Management and coordination in a large organization Certification Requirements: Must have MCSA: Windows Server 2016 ITIL Foundation certification Good to Have MCSA: Office 365 Designing and Deploying Microsoft Exchange Server 2016(Exam 70-345) MCSE Productivity Solutions Expert Microsoft 365 Certified: Teamwork Administrator Associate Microsoft Certified Desktop Support Technician (MCDST) Knowledge in analytical tools like Power Bi, Spotfire, Tableau. EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

The GOC Analyst is responsible for performing technical analysis of issues and outages affecting RSM s Core IT Systems. This role involves troubleshooting and resolving problems or, when necessary, escalating more complex issues to senior system administrators or network engineers. The analyst also researches and documents mitigation strategies while maintaining up-to-date knowledge of client technologies and their operational impact. Working in a 24x7 environment with critical uptime requirements, the GOC Analyst must effectively prioritize issue resolution. The role includes performing basic system administration tasks, such as network and system troubleshooting, and executing scripts to support operational needs. The GOC Analyst is responsible for performing technical analysis of issues and outages affecting RSM s Core IT Systems. This role involves troubleshooting and resolving problems or, when necessary, escalating more complex issues to senior system administrators or network engineers. The analyst also researches and documents mitigation strategies while maintaining up-to-date knowledge of client technologies and their operational impact. Working in a 24x7 environment with critical uptime requirements, the GOC Analyst must effectively prioritize issue resolution. The role includes performing basic system administration tasks, such as network and system troubleshooting, and executing scripts to support operational needs. Continuously monitor servers, networks, LAN/WAN infrastructure, SD-WAN appliances, and other critical components using tools like SCOM, SolarWinds and Orion to detect anomalies, outages, and performance issues Respond promptly to alerts by troubleshooting server, network, and application issues, executing scripts if needed, and resolving or escalating incidents on a priority basis Manage support tickets through the ticketing system (ServiceNow), ensuring accurate tracking, SLA compliance, and the creation of runbooks, knowledge base articles, and incident documentation Escalate complex issues to senior engineers or specialized teams and coordinate with carriers, vendors, and service providers to resolve LAN/WAN-related incidents Work with cross-functional teams to resolve infrastructure issues and communicate with customers, end-users, and local technicians to provide updates and gather relevant information. Generate regular reports on system health, incidents, and performance trends while identifying recurring issues and recommending preventive measures Participate in scheduled maintenance, patch management, and upgrades, performing basic system administration tasks and executing troubleshooting scripts as needed Contribute to process optimization by ensuring alignment with ITIL standards and implementing best practices for incident and problem management. EDUCATION Professional Full-time Degree & Bachelor s Degree in a related field is required. TECHNICAL SKILLS Proficient in using tools like SCOM, SolarWinds and Orion to monitor servers, network infrastructure, SD-WAN appliances, and LAN/WAN systems for performance and stability. Experienced in diagnosing and resolving server, network, and application issues through initial troubleshooting, executing scripts, and managing alerts efficiently. Skilled in managing and tracking support tickets through platforms like ServiceNow, ensuring SLA compliance and maintaining detailed documentation for each incident. Able to escalate complex issues to senior engineers while coordinating with vendors, service providers, and carriers for timely incident resolution. Competent in generating system health reports and documenting incidents, runbooks, knowledge base articles, and shift handover reports to ensure At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmus. com/careers/india. html . Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please send us an email at careers@rsmus. com .

We are seeking a skilled Network Administrator to maintain and optimize our organization s network infrastructure. The successful candidate will be responsible for managing LAN/WAN environments, ensuring network availability, performance, and security. This role involves configuring, troubleshooting, and supporting network hardware and software systems, while collaborating with internal teams and vendors. Key Responsibilities 3+ years of hands-on experience as a Network Administrator or similar role with hands on experience in various networking products such as routers, switches, wireless, load balancers, WAN optimizers etc. Solid understanding of firewall configuration, network security, and segmentation best practices. Working knowledge of wireless network configuration and troubleshooting. Good understanding of ITIL processes, ticketing systems, and change management. Strong problem-solving and analytical skills with attention to detail. Expertise in Routing protocols like OSPF, EIGRP, and BGP. Expertise in HSRP/VRRP/GLBP and STP implementation. Experience in configuring IPSEC/GRE. Able to work independently and efficiently on WIFI technologies (Cisco, Aruba, Rukus etc. ) Should be able to work on issues related to WAN optimizers like Riverbed, Silver peak etc. Requirements Install, configure, and maintain network devices including routers, switches, firewalls, VPNs, and wireless access points. Monitor network performance and proactively identify and resolve bottlenecks, latency, and connectivity issues. Perform regular maintenance tasks such as firmware upgrades, backups, and patching of network equipment. Maintain and support enterprise Wi-Fi infrastructure and remote access solutions (VPN, SSL). Collaborate with system administrators and application teams to ensure network compatibility and stability. Capacity planning of the network devices with proper recommendations. Responsible for Installation, configuration and troubleshooting of network products like Router, switches, load balancers, WAN Accelerators, WIFI, Cisco ACI, Cisco Meraki, SDWAN etc. . . Preparation of Daily/Weekly/Monthly reports Ensure adherence to quality / security standards defined for the engagement Perform Trend analysis, identify top few incidents and work with respective teams/individual to minimize the incidents. Prepare and maintain Setup related documentation, operational and system documentation. Regular IOS updation and hotfixes Maintain records of the conversations with the customer and analyze the data. Handling customer queries on Chat and E-mails. SourceMash Technologies is a leading solution provider for internet-based applications and product development since 2008. Be a part of our company that is facilitated by highly skilled professionals dedicated to providing total IT solutions under one roof. We offer remarkable services in the areas of Software Development, Quality Assurance, and Support. An employee welcome kit, like Custom Notepad, T-Shirt, Water Bottle etc. , is also included in employee welcome packages onboard. SourceMash Technologies offers the best employee health insurance benefit to their employees family members under the same policy. Annual leaves are paid at the payment rate in the working period before the leave, and no untaken leaves can be considered part of the mandatory notice periods.

We are seeking a skilled Network Administrator to maintain and optimize our organization s network infrastructure. The successful candidate will be responsible for managing LAN/WAN environments, ensuring network availability, performance, and security. This role involves configuring, troubleshooting, and supporting network hardware and software systems, while collaborating with internal teams and vendors. Key Responsibilities 3+ years of hands-on experience as a Network Administrator or similar role with hands on experience in various networking products such as routers, switches, wireless, load balancers, WAN optimizers etc. Solid understanding of firewall configuration, network security, and segmentation best practices. Working knowledge of wireless network configuration and troubleshooting. Good understanding of ITIL processes, ticketing systems, and change management. Strong problem-solving and analytical skills with attention to detail. Expertise in Routing protocols like OSPF, EIGRP, and BGP. Expertise in HSRP/VRRP/GLBP and STP implementation. Experience in configuring IPSEC/GRE. Able to work independently and efficiently on WIFI technologies (Cisco, Aruba, Rukus etc. ) Should be able to work on issues related to WAN optimizers like Riverbed, Silver peak etc. Requirements Install, configure, and maintain network devices including routers, switches, firewalls, VPNs, and wireless access points. Monitor network performance and proactively identify and resolve bottlenecks, latency, and connectivity issues. Perform regular maintenance tasks such as firmware upgrades, backups, and patching of network equipment. Maintain and support enterprise Wi-Fi infrastructure and remote access solutions (VPN, SSL). Collaborate with system administrators and application teams to ensure network compatibility and stability. Capacity planning of the network devices with proper recommendations. Responsible for Installation, configuration and troubleshooting of network products like Router, switches, load balancers, WAN Accelerators, WIFI, Cisco ACI, Cisco Meraki, SDWAN etc. . . Preparation of Daily/Weekly/Monthly reports Ensure adherence to quality / security standards defined for the engagement Perform Trend analysis, identify top few incidents and work with respective teams/individual to minimize the incidents. Prepare and maintain Setup related documentation, operational and system documentation. Regular IOS updation and hotfixes Maintain records of the conversations with the customer and analyze the data. Handling customer queries on Chat and E-mails. SourceMash Technologies is a leading solution provider for internet-based applications and product development since 2008. Be a part of our company that is facilitated by highly skilled professionals dedicated to providing total IT solutions under one roof. We offer remarkable services in the areas of Software Development, Quality Assurance, and Support. An employee welcome kit, like Custom Notepad, T-Shirt, Water Bottle etc. , is also included in employee welcome packages onboard. SourceMash Technologies offers the best employee health insurance benefit to their employees family members under the same policy. Annual leaves are paid at the payment rate in the working period before the leave, and no untaken leaves can be considered part of the mandatory notice periods.