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8.0 - 10.0 years

0 Lacs

Pune, Maharashtra, India

On-site

Position: Sr Security Consultant (L3 Profile) Location: India, Pune Mode of work: Workfromoffice(Daily) Required Skillset 8 to 10 years of experience in cybersecurity, with extensive knowledge in Netskope Web, RBI, CASB, Email Security and DLP (Analyzing, Designing, Implementing, Configuring Troubleshooting) Experience in configuring PAC, URL Category configuration, Web Filtration and traffic management for both standard and custom traffic and Proxy services. Extensive knowledge and hands-on in Proofpoint Email Security enterprise bundle which includes TAP/TRAP and CLEAR. Good Understanding and experience in ATP, ADP and Advanced analytics and reporting Experience in Review, troubleshoot, and maintain DMARC, SPF, and DKIM records for email authentication. Practical experience related to LAN, WAN, WLAN, VLAN, DMVPN, VPN, and high availability/multipath/redundant routers, switches and firewalls in large data center environment. Preferability PALOALTO / FORTIGATE Firewalls. Knowledge in handling Network Security (SSL/TLS, VPNs, Firewall, WAF, IDS/IPS) Strong communication skills and the ability to work effectively with internal teams and external vendors Willingtotravelto client onsite on business demand Roles And Responsibilities Architecting, Implementing and supporting Netskope On-prem and Cloud proxy and appliances. Troubleshooting including engaging with end users and providing leadership on outage bridges Monitor in Netskope web security, RBI, CASB, Email Security and DLP for all the security groups for the project implementations. Document setup and maintain as built drawings as changes are made. Implementing and managing Proofpoint email security Solutions full entp bundle. Experience is implementing SSL/TLS, VPNs, AV, IDS/IPS in Firewalls (PaloAlto/FortiGate) Coordinate directly with End Customer / Vendor when required to troubleshoot the solution Tools Technology Experience Netskope Web Security Solutions (Primary) Firewall Implementations (PaloAlto / FortiGate) (Primary) Proofpoint Email Security implementation (Add-on) Forcepoint Web Security Solutions (Add-on) Note: Any additional skill set is an advantage Educational Qualifications Bachelor degree in Computer Science / Engineering or equivalently advanced industry certifications Additionally, Product certification in above solutions Certification Eligibility: Min two certification mandatory in tools technology category Expected Joining Date: At the earliest (Not more than a Month)

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5.0 - 8.0 years

0 Lacs

Gujarat, India

On-site

Tata Elxsi is truly your home to a billion possibilities. We believe in opportunities for everyone to be bold and curious and seek to shape the future. Explore what’s possible, discover what you love to do, and find accelerated paths for growth. At Tata Elxsi, you matter. We are looking for a bright and passionate Network Specialist with the skills below KEY RESPONSIBILITIES: Experience: 5 to 8 Years. Cisco SD-WAN: Hands-on experience configuring, supporting, and troubleshooting Cisco SD-WAN networks. SD-LAN: Experience with SD-LAN solutions and managing network traffic efficiently. Wi-Fi Network Management: Expertise in configuring, deploying, and troubleshooting enterprise Wi-Fi networks. Cisco ISE: Experience in network access control and security, including configuring and managing Cisco Identity Services Engine (ISE). Palo Alto Firewalls: Proficient in configuring and managing Palo Alto firewalls, including threat prevention and monitoring. ZTNA (Zero Trust Network Access): Experience with implementing and managing Zero Trust security models. DNS Services: Strong understanding and hands-on experience with DNS services, including troubleshooting and performance optimization. Strong problem-solving skills and the ability to work under pressure to resolve issues quickly. Excellent communication skills to provide effective field support and collaborate with cross-functional teams.

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7.0 years

0 Lacs

Pune, Maharashtra, India

On-site

Job Title: Network TAC Engineer / VOIP Support (24x7) Client: Leading USA-based Telecom & Managed Service Provider Location : Pune Shift: 24x7 Rotational Support Key Responsibilities Provide high-quality technical support to US-based enterprise customers for VoIP services. Configure and troubleshoot SIP trunking, DIDs, and pilot numbers in SBC environments. Deploy, configure, and manage VoIP infrastructure including IP-PBX, gateways, SBCs, and soft switches. Set up and manage voicemail, auto attendants, call flows, call queues, translation rules, dial plans, and call routing. Troubleshoot issues in Unified Communication platforms such as Netsapiens and Cisco BroadWorks/BroadSoft. Handle endpoint issues involving Polycom, Yealink, Grandstream, Cisco ATA, Adtran routers, etc. Resolve voice quality, routing, and performance-related issues, including SIP, RTP, QoS, and codecs. Support both Hosted PBX and on-premises IP telephony platforms, including MS Teams direct routing and cloud UC solutions. Block unauthorized IPs, DOS attacks, and suspicious call traffic using tools like NOM and Fail2ban. Troubleshoot Toll-free, DID, PSTN, Analog, SD-WAN, and Firewall-related issues. Collaborate with internal teams and third-party vendors/carriers to resolve complex technical issues. Maintain ticket ownership while escalating to onsite engineers or solution architects when necessary. Conduct regular monitoring and route testing for performance metrics (PDD, ASR, ACD, FAS). Use ticketing systems effectively and document all interactions and resolutions accurately. Manage multiple support tickets in accordance with SLA timelines. Additional Responsibilities For TAC Lead Role (if Applicable) Provide escalated support and act as a point of contact for complex technical issues. Mentor and train junior TAC team members. Coordinate with product, customer success, and engineering teams for case resolution. Participate in after-hours and weekend on-call rotation. Lead incident management and ensure timely resolutions with minimal business impact. Contribute to internal knowledge base creation and documentation processes. Conduct regular team meetings and skill enhancement sessions. Required Skills & Experience 3–7 years of experience in VOIP/Network support (preferably in a TAC or NOC environment). Strong understanding of SIP, RTP, QoS, COS, and VoIP protocols. Hands-on experience with VoIP platforms and devices including Cisco BroadSoft, Netsapiens, Adtran, Polycom, etc. Familiarity with SD-WAN, IP routing, Hosted PBX, and SBCs. Ability to manage CLI-based device operations (e.g., Adtran). Proficiency in incident management tools and support ticket systems. Excellent verbal and written communication skills. Willingness to work in 24x7 rotational shifts. Preferred Qualifications Industry certifications such as CCNA, CCNP (Voice), SSCA, or equivalent. Experience supporting US-based telecom or managed service environments. Familiarity with MS Teams direct routing and cloud UC platforms. Skills: rtp,voip,platforms,sip,teams,incident management,ticketing systems,tac,qos,communication,24x7,sd-wan,adtran,ip routing,noc,netsapiens,ip,cisco broadsoft,polycom

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0 years

1 - 3 Lacs

Bengaluru, Karnataka, India

On-site

Overview At Skyzan Technologies, we specialize in delivering world-class Network, IT, and Cloud Infrastructure services to businesses across India. Based in Bangalore, we’re your trusted partner for building secure, scalable, and efficient IT infrastructure and support services.💡 Key Responsibilities Technical support for desktop, laptop issues reported by end users Troubleshoot hardware, software, and network-related issues. Install, configure, and update operating systems, applications, and security tools. Handled broadband router and Basic LAN/WAN troubleshooting. Why Choose Us? ✔ Proven expertise in IT and cloud infrastructure ✔ Tailored solutions for your business growth ✔ Dedicated support to ensure smooth operations ✔ Commitment to innovation and security. Let us transform your business with the latest technology and expert solutions. Together, we’ll build a connected, secure, and optimized future for success. Skills: application configuration,software issues,it,network issues,infrastructure,troubleshooting,technical support,operating systems installation,security,security tools installation,lan/wan troubleshooting,hardware issues

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8.0 - 10.0 years

0 Lacs

Sadar, Uttar Pradesh, India

On-site

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Infrastructure Specialists at Kyndryl are project-based subject matter experts in all things infrastructure – good at providing analysis, documenting and diagraming work for hand-off, offering timely solutions, and generally “figuring it out.” This is a hands-on role where your feel for the interaction between a system and its environment will be invaluable to every one of your clients. There are two halves to this role: First, contributing to current projects where you analyze problems and tech issues, offer solutions, and test, modify, automate, and integrate systems. And second, long-range strategic planning of IT infrastructure and operational execution. This role isn’t specific to any one platform, so you’ll need a good feel for all of them. And because of this, you’ll experience variety and growth at Kyndryl that you won’t find anywhere else. You’ll be involved early to offer solutions, help decide whether something can be done, and identify the technical and timeline risks up front. This means dealing with both client expectations and internal challenges – in other words, there are plenty of opportunities to make a difference, and a lot of people will witness your contributions. In fact, a frequent sign of success for our Infrastructure Specialists is when clients come back to us and ask for the same person by name. That’s the kind of impact you can have! This is a project-based role where you’ll enjoy deep involvement throughout the lifespan of a project, as well as the chance to work closely with Architects, Technicians, and PMs. Whatever your current level of tech savvy or where you want your career to lead, you’ll find the right opportunities and a buddy to support your growth. Boredom? Trust us, that won’t be an issue. Your future at Kyndryl There are lots of opportunities to gain certification and qualifications on the job, and you’ll continuously grow as a Cloud Hyperscaler. Many of our Infrastructure Specialists are on a path toward becoming either an Architect or Distinguished Engineer, and there are opportunities at every skill level to grow in either of these directions. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Technical And Professional Experience Knowledge & Skills Required: 8 to 10 years of experience in Networking Hands-on experience in Data Center, WAN and LAN/Wi-Fi – Design and build Hands-on experience in any Public Cloud Infrastructure (AWS, Azure, GCP, IBM) Hands-on experience in Network Virtualization Platforms like Cisco ACI and NSX-T Experience in creating LLD for network solutions for Cloud Networking, Data Center Networking. In depth knowledge in Load balancing techniques of F5 Competency in Security including Firewalling, VPN, Micro segmentation, IPS/IDS Hands on experience one of firewall – Palo Alto, Fortigate, Juniper or Checkpoint Comprehensive knowledge on IP routing protocols including BGP, OSPF Experience with Network Automation and Scripting Language like terraform, Ansible and Python Self-motivated and Pro-active in troubleshooting and identifying the issues Network Monitoring skills – Thousand eyes, Solar Winds, Splunk Relevant Degree or Experience Desired Certification Networking Certification – CCIE, CCNP or equivalent Firewall Certification – Palo Alto, Fortigate or Juniper Load Balancer certification – F5 Associate Level Cloud certification – AWS/ Azure/GCP Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

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0 years

1 - 1 Lacs

India

On-site

A NOC Engineer is needed to ensure continuous network monitoring, quick issue resolution, and uninterrupted service delivery for Kings BB FMS operations. Diploma or Bachelor's in IT/Computer Science Basic troubleshooting of desktops, laptops, and networks candidate should have a basic understanding of networking concepts such as IP addressing, subnetting, and LAN/WAN. Familiarity with network devices like switches and routers, and exposure to network monitoring tools is preferred Assist in monitoring network performance and uptime. Support basic troubleshooting of LAN/WAN issues and help configure switches and routers under guidance. Document daily tasks, and promptly inform the respective team in case of any cable breakdown or connectivity issues. Job Type: Full-time Pay: ₹12,798.52 - ₹15,000.00 per month Work Location: In person

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3.0 - 5.0 years

0 Lacs

Hyderābād

Remote

JOB DESCRIPTION Designation : Network Security Engineer Department : Engineering Job Type : Full-time Experience : 3-5 years of experience Location : Hyderabad Open Positions : 2 About the Role We are looking for a for Network Security Engineers with 4-5 years of Experience to join our team to drive growth. What You’ll Be Doing Reporting to Sr Engineer – Networking team of Engineering department & the key responsibilities would be to: Responsibilities: Operating Systems: Strong working knowledge of Windows 10 and Linux environments for basic troubleshooting and network connectivity issues. Switching: Hands-on experience with L2 and L3 switching, including VLAN configuration, trunking, Inter-VLAN routing, STP, EtherChannel, and Port Security. Routing: Proficient in Static Routing and dynamic routing protocols such as RIP, OSPF, and BGP (basic to intermediate). Network Devices: Configuration, troubleshooting, and maintenance of Cisco and Juniper series switches and routers. Firewalls: Experience with enterprise-grade firewalls: FortiGate is must Strong troubleshooting skills in firewall policy configurations, NAT, VPN setups (Site-to-Site & Remote Access), IDS/IPS, traffic shaping, and SD-WAN environments. Daily log analysis and proactive incident detection and remediation. Monitoring & Network Management: Proficient in using network monitoring tools like PRTG, OpManager, HP Network Node Manager (NNM), and SolarWinds for health checks and proactive alerts. Daily Operations: Conduct daily health checks of network infrastructure: monitoring latency, packet loss, bandwidth usage, and data center performance. Strong troubleshooting and root-cause analysis skills for complex network issues. Effectively manage and document customer issues in detail, ensuring timely resolution. Responsible for escalation to L3 support or vendors when necessary, with thorough problem documentation and follow-up. Cloud Networking (AWS): Familiarity with AWS networking concepts and architectures. Experience in AWS VPN deployment and configuration of FortiGate and Juniper firewalls within AWS environments. Information Security Awareness: Foundational knowledge of security standards such as ISO 27001, HIPAA, PCI-DSS. Awareness of Ozonetel Information Security Framework, policies, and standards (if applicable). Maintain security hygiene across desktop, server, application, database, and network layers. Education Qualification: Any Graduate Key Competencies: Strong troubleshooting and analytical skills for resolving escalated issues. Ability to handle critical incidents and perform under pressure. Strong documentation and communication skills. Proactive approach to network monitoring and preventive maintenance. Job Category: Engineering Job Type: Full Time Job Location: Hyderabad

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0 years

4 - 10 Lacs

Gurgaon

On-site

About Us SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our customers, empowering them with digital currency for seamless payment experience and indulge in rewarding benefits. At SBI Card, the motto 'Make Life Simple' inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone. SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, color, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work. Join us to shape the future of digital payment in India and unlock your full potential. What’s in it for YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Network & Infrastructure Security Architect collaborates with network engineering and security organization to define, deliver and support enabled business solutions and managing secure network architecture of SBI Card IT environment. This role will also help design & deliver technical solutions for Network, other infrastructure security technologies. This role has primary accountability for the delivery of Network engineering, Security Architecture including project delivery, system enhancement and production support in alignment with SBIC policies and procedures. Role Accountability Network Security Management: Applies advanced subject matter knowledge to solve complex business issues and is regarded as a subject matter expert Serves as a Network Security expert in Network design & Implementation, helping project teams comply with enterprise and IT security policies, industry regulations, and best practices Ensures adequate security solutions are in place throughout all systems and platforms to mitigate identified risks sufficiently, and to meet business objectives, enterprise security policy and regulatory requirements Review and Manager control effectiveness of Security infrastructure solutions and services, such as firewall, public key infrastructure, anti-DDOS, etc. Determines baseline security configuration standards for operating systems (e.g., OS hardening), Network/Security Devices and Network segmentation etc. Collaborate with systems, network, database, vendor teams to ensure security is maintained at all layers Develop framework for securely implementing, integrating and managing Network Prepare Network hardening standards in-line with organization's security policy Conduct Network Architecture Review periodically inline with the Policy requirement Conduct Firewall Configuration & Rule Review periodically inline with the Policy requirement Support New vendor product review and selection. Design and development of Data Networks (WAN, LAN, WLAN,WWAN) and associated Security Controls Provide technical design support, sizing, availability guidance for network Support Governance & Risk Team for Third Party Risk Assessment and Technical control validation/audit for service providers Manage risk register & review periodic risk mitigation actions Stakeholder/Vendor Management Effectively manage cross-functional internal and external team collaboration, communications & trainings Maintain relationship with network and services vendor leadership to ensure effective implementation and network operations, ongoing support, and deployment of competent resources Measures of Success Successful implementation/ adoption of any new solution, technology or framework Successful delivery of security projects specifications within time and budget Security strategy & architecture is aligned with company /business objectives & regulatory requirement Key risk & security issues identified & recorded for treatment Architecture level decisions are taken independently inline to policy & presented to related forum Related security metrics are within acceptable threshold Maturity of Information & Cyber Security Program Technical Skills / Experience / Certifications Working experience on various operating systems (Unix/Linux/AIX/Window Servers etc.), implementation of network and security devices like Firewall, IPS, VPN, APT, proxy etc. Strong understanding of LAN/WAN, SD WAN, Routing and Switching and Secure Network Architecture concept Technical knowledge: UNIX, Linux, Windows, OS X, various firewalls, digital certificates, SSL, VPN, TCP/IP, DNS, web security architecture etc. Competencies critical to the role An individual must possess the knowledge and the following skills and abilities or be able to perform the essential functions of the job. Ability and experienced in highly secure and restrictive enterprise environments. Working experience on various operating systems (Unix/Linux/AIX/Window Servers etc.), implementation of network and security devices like Firewall, IPS, VPN, APT, proxy etc. Strong understanding of LAN/WAN, SD WAN, Routing and Switching and Secure Network Architecture concept Technical knowledge: UNIX, Linux, Windows, OS X, various firewalls, digital certificates, SSL, VPN, TCP/IP, DNS, web security architecture etc. Good knowledge of information security principles and practices. Ability to lead, collaborate, challenge and influence peers. Passion for project-based execution and process improvement. Excellent Documentation, Communication, presentation, interpersonal and leadership Skills Well versed with key Cyber Security risks and mitigations (technology and manual) around database integrations & implementations Proven ability to effectively manage multiple priorities and meet deadlines. Ability to adapt to varied roles and job responsibilities and problem-solving skills. Demonstrated ability using a life cycle management process for implementation of changes in technology. Ability to perform a variety of professional tasks including, but not limited to, technology services representative on various committees or task forces Demonstrated ability to excel both independently and as a team member in a lively, collaborative environment. Excellent written and verbal communications skills with a demonstrated ability to make difficult concepts easy to understand Ability & willingness to support 24*7 operations/support as required by organization Qualification Bachelor’s Degree in a related area such as Computer Science or Information Technology or B.Tech PG - Any Postgraduate, Post-Graduation (Not Mandatory) Industry standard certifications such as CISSP, CCIE/CCNP, Network Security – Firewall, Proxy, VPN etc. Demonstrable understanding within Network, Database Security and related technologies Preferred Industry BFSI / NBFC /E-commerce/IT & ITES / Telecom

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0 years

2 - 2 Lacs

Gurgaon

On-site

The Senior Technical Services Analyst will be responsible for supporting technologies that include secure access service edge (SASE), firewall policies, load balancers, etc. Therefore, a strong understanding of networking is essential. Manage Juniper and Palo Alto firewall policies Manage F5 load balancers (LTM, APM, ASM). Manage Infoblox / IPAM and DHCP server deployment. Work with InfoSec and application teams to ensure successful deployment of applications in compliance with security guidelines and Change Management procedures. Provide recommendation for application connectivity and Bechtels network/AD infrastructure requirements. Provide support for Cloud proxy solution (Zscaler, Global Protect PA). Provide third level technical support for application traffic flow and Internet access issues. Provide off hour support based on rotation. Mandatory Skills Strong understanding of networking fundamentals Proficiency with gateway technologies including SSL-VPN, load balancers, firewalls, and proxy servers Familiarity with Cloud Proxy Solution Netskope Experience with Infoblox IPAM Management Solid knowledge of LAN/WAN technologies, TCP/IP, Ethernet, routing, and networking protocols Understanding of HTTP traffic and SSL standards Proficiency in using network troubleshooting tools like Wireshark and Fiddler Certifications in Juniper, Cisco, and Microsoft technologies are advantageous Experience in scripting and automation is highly desired Knowledge of Cloud Infrastructure and Networking, preferably with Azure About Virtusa Teamwork, quality of life, professional and personal development: values that Virtusa is proud to embody. When you join us, you join a team of 27,000 people globally that cares about your growth — one that seeks to provide you with exciting projects, opportunities and work with state of the art technologies throughout your career with us. Great minds, great potential: it all comes together at Virtusa. We value collaboration and the team environment of our company, and seek to provide great minds with a dynamic place to nurture new ideas and foster excellence. Virtusa was founded on principles of equal opportunity for all, and so does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

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6.0 - 2.0 years

1 Lacs

Karol Bāgh

On-site

Job description Location: Karol Bagh Job Type: Full-time Experience: 06 – 2 year (Freshers welcome) Shift: Day shift We are looking for a motivated and tech-savvy fresher to join our IT team as a Desktop Support Engineer / Network Engineer. You will assist in maintaining the organization’s IT infrastructure, provide support for desktop and network-related issues, and ensure smooth day-to-day IT operations. Key Responsibilities: Provide first-level support for desktop, laptop, and peripheral issues. Install, configure, and troubleshoot operating systems (Windows/Linux/Mac) and standard software applications. Assist in user account creation, password resets, and access issues (Active Directory). Maintain inventory of IT assets and perform regular system updates. Provide support in LAN,WAN and other troubleshooting. Required Skills: Basic knowledge of Windows and/or Linux OS. Familiarity with networking concepts (TCP/IP, DNS, DHCP, Subnetting). Strong problem-solving and communication skills. Willingness to learn and adapt to new technologies. Ability to work both independently and in a team environment. If you are interested, share your resume at hr@argasia.in or Whatsapp 8595907566 Job Types: Full-time, Permanent Pay: ₹14,000.00 per month Benefits: Health insurance Provident Fund Application Question(s): Do you have experience in LAN /WAN & NETWORKING Work Location: In person

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7.0 years

0 Lacs

Pune, Maharashtra, India

On-site

Job Title: Network TAC Engineer / VOIP Support (24x7) Client: Leading USA-based Telecom & Managed Service Provider Location : Pune Shift: 24x7 Rotational Support Key Responsibilities: Provide high-quality technical support to US-based enterprise customers for VoIP services. Configure and troubleshoot SIP trunking, DIDs, and pilot numbers in SBC environments. Deploy, configure, and manage VoIP infrastructure including IP-PBX, gateways, SBCs, and soft switches. Set up and manage voicemail, auto attendants, call flows, call queues, translation rules, dial plans, and call routing. Troubleshoot issues in Unified Communication platforms such as Netsapiens and Cisco BroadWorks/BroadSoft. Handle endpoint issues involving Polycom, Yealink, Grandstream, Cisco ATA, Adtran routers, etc. Resolve voice quality, routing, and performance-related issues, including SIP, RTP, QoS, and codecs. Support both Hosted PBX and on-premises IP telephony platforms, including MS Teams direct routing and cloud UC solutions. Block unauthorized IPs, DOS attacks, and suspicious call traffic using tools like NOM and Fail2ban. Troubleshoot Toll-free, DID, PSTN, Analog, SD-WAN, and Firewall-related issues. Collaborate with internal teams and third-party vendors/carriers to resolve complex technical issues. Maintain ticket ownership while escalating to onsite engineers or solution architects when necessary. Conduct regular monitoring and route testing for performance metrics (PDD, ASR, ACD, FAS). Use ticketing systems effectively and document all interactions and resolutions accurately. Manage multiple support tickets in accordance with SLA timelines. Additional Responsibilities for TAC Lead Role (if applicable): Provide escalated support and act as a point of contact for complex technical issues. Mentor and train junior TAC team members. Coordinate with product, customer success, and engineering teams for case resolution. Participate in after-hours and weekend on-call rotation. Lead incident management and ensure timely resolutions with minimal business impact. Contribute to internal knowledge base creation and documentation processes. Conduct regular team meetings and skill enhancement sessions. Required Skills & Experience: 3–7 years of experience in VOIP/Network support (preferably in a TAC or NOC environment). Strong understanding of SIP, RTP, QoS, COS, and VoIP protocols. Hands-on experience with VoIP platforms and devices including Cisco BroadSoft, Netsapiens, Adtran, Polycom, etc. Familiarity with SD-WAN, IP routing, Hosted PBX, and SBCs. Ability to manage CLI-based device operations (e.g., Adtran). Proficiency in incident management tools and support ticket systems. Excellent verbal and written communication skills. Willingness to work in 24x7 rotational shifts. Preferred Qualifications: Industry certifications such as CCNA, CCNP (Voice), SSCA, or equivalent. Experience supporting US-based telecom or managed service environments. Familiarity with MS Teams direct routing and cloud UC platforms.

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1.0 years

1 - 1 Lacs

Ludhiana

On-site

About the role We are Flymedia technology a growing digital marketing company located in Ludhiana. We are seeking a skilled Hardware Operator to manage and maintain our hardware system, ensuring optimal performance. Candidate will have experience working with various hardware components, troubleshooting issue and performing routine maintenance tasks. Key responsibilities Assemble, install, and maintain computer hardware system. Perform troubleshooting on desktop, printers, LAN/WAN etc. Repair or replace damaged hardware parts . Conduct routine hardware and system diagnostics. Coordinate with IT teams for software hardware integration Maintain hardware inventory and ensure system uptime. Support staff with basic technical issues. Requirements Minimum 1 year of experience in hardware maintenance. Strong knowledge of computer components and networking basics Ability to work under pressure and solve issue quickly Preferred diploma and certification in hardware and networking . Good communication and problem solving skills Apply now If you are interested share your resume on this no. 8146269537 Job Type: Full-time Pay: ₹10,000.00 - ₹15,000.00 per month Benefits: Cell phone reimbursement Internet reimbursement Schedule: Day shift Supplemental Pay: Performance bonus Quarterly bonus Yearly bonus Education: Bachelor's (Required) Experience: Hardware operator: 1 year (Required) Location: Ludhiana, Punjab (Required) Work Location: In person

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1.0 - 3.0 years

1 - 3 Lacs

Mohali

On-site

Hiring for IT admin/DevOps profile Exp- 1 to 3 years Skills - Great windows, mac, linux, ubuntu OS knowledge, web and mobile app technologies knowledge and installation process of technologies and softwares LAN, WAN networking, routing, cabling, punching, firewall, DHCP, IPs configurations etc. Windows and Mac servers project deployment experience, handling local servers CCTV software, attendance software, Desktop support PC upgrade and assembling Inventory management, passwords and profile management Location- Mohali, Punjab Telecom/networking companies experience is not relevant !! Only relevant candidates with IT experience (companies dealing in web and mobile development, digital marketing etc.) should apply !! Job Type: Full-time Pay: ₹15,000.00 - ₹30,000.00 per month Work Location: In person

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2.0 years

1 - 3 Lacs

Bhubaneshwar

Remote

We are seeking a skilled and proactive Hardware & Networking Engineer to manage, maintain, and support our IT infrastructure, including surveillance systems (CCTV), hardware components, and data networks. The ideal candidate will have strong technical expertise in hardware troubleshooting, network setup, surveillance system installation, and network security protocols. Key Responsibilities: Hardware & Networking: Install, configure, and maintain desktop PCs, laptops, printers, and other hardware. Perform routine maintenance and updates of hardware systems. Troubleshoot hardware failures and perform necessary repairs or upgrades. Set up and manage LAN/WAN infrastructure, routers, switches, and firewalls. Ensure network availability and reliability through monitoring and optimization. Surveillance Systems (CCTV): Design, install, configure, and maintain CCTV systems and surveillance solutions. Ensure continuous operation of all surveillance cameras, DVR/NVR systems. Monitor video footage and manage data storage/backup protocols. Perform routine checks and diagnostics on surveillance equipment. Ensure security and privacy compliance of surveillance infrastructure. Data Networking: Set up and manage wired and wireless networks. Implement and monitor network security measures including firewalls, antivirus, and VPNs. Support VoIP and other IP-based communication systems. Conduct network performance tests and troubleshoot latency or connectivity issues. Document network configurations and update diagrams regularly. Requirements: Diploma or Bachelor's degree in Computer Science, IT, Electronics, or related field. Minimum 2–4 years of relevant experience in hardware, networking, and CCTV. Strong knowledge of TCP/IP, DNS, DHCP, VLANs, and routing protocols. Hands-on experience with routers, switches, and network tools. Familiarity with DVR/NVR systems, IP cameras, PoE switches, and video analytics software. Certification in CCNA, CompTIA Network+, or similar is a plus. Strong problem-solving skills and attention to detail. Ability to work independently and handle on-site installations or support calls. Preferred Skills: Experience with structured cabling and cable management. Knowledge of biometric access control systems. Familiarity with remote surveillance access and mobile monitoring apps. Understanding of cybersecurity best practices for hardware and network systems. Working Conditions: Office and on-site field work as required. May involve weekend or after-hours support for urgent issue Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Experience: hardware,networking and cctv: 2 years (Preferred) Work Location: In person Application Deadline: 26/07/2025 Expected Start Date: 24/07/2025

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3.0 years

1 - 4 Lacs

India

On-site

We are seeking a skilled and proactive IT Network Administrator to manage and support our organization’s computer networks and infrastructure. The ideal candidate will be responsible for installing, configuring, and maintaining network hardware and software, ensuring optimal performance, security, and availability across the IT environment. Key Responsibilities: Install, configure, and support LAN, WAN, and internet systems or a segment of a network system. Monitor network performance and ensure system availability and reliability. Maintain network security through access controls, firewalls, antivirus software, and other security measures. Troubleshoot network problems and outages, schedule upgrades, and collaborate with the IT team to ensure consistent network operation. Perform routine network maintenance and system upgrades including service packs, patches, hotfixes, and security configurations. Administer firewalls, routers, switches, VPNs, and other network devices. Maintain and manage Active Directory, DNS, DHCP, and group policy configurations. Support VoIP systems, wireless networks, and cloud-based services (e.g., Office 365, Azure, AWS). Document network issues and solutions, maintaining system logs and network diagrams. Respond to user-reported issues with desktop and network-related problems. Collaborate with vendors and service providers for problem resolution and service optimization. Requirements: Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience). 3–5+ years of experience as a Network Administrator or similar role. Strong understanding of network infrastructure, protocols (TCP/IP, DNS, DHCP), and hardware. Experience with Cisco, Juniper, or similar network equipment. Proficiency in Windows Server environments and Microsoft Active Directory. Familiarity with security principles and tools (e.g., firewalls, antivirus, IDS/IPS). Knowledge of virtualization technologies (VMware, Hyper-V) is a plus. Excellent problem-solving and communication skills. Relevant certifications preferred (e.g., CCNA, CompTIA Network+, Microsoft Certified: Azure Administrator Associate). Preferred Skills (Optional): Experience with cloud networking (Azure, AWS, or GCP). Scripting knowledge (PowerShell, Bash). Experience with IT ticketing systems (e.g., ServiceNow, Jira). Familiarity with backup and disaster recovery procedures. Working Conditions: May require on-call availability and occasional weekend work. Interested Candidates can apply mail us at prity.thomas@sandcupstudio.com. Job Type: Full-time Pay: ₹10,635.81 - ₹35,395.22 per month Benefits: Provident Fund Work Location: In person Expected Start Date: 23/07/2025

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3.0 years

3 - 4 Lacs

Sānand

On-site

Job Summary: We are seeking a skilled and proactive IT Engineer to join our team. The ideal candidate should have strong expertise in networking , hardware troubleshooting , and software support . This role involves maintaining the company's IT infrastructure, ensuring seamless network performance, and providing end-user technical support. Key Responsibilities: Install, configure, and maintain hardware systems including desktops, laptops, printers, and other peripherals. Manage and troubleshoot network issues including routers, switches, firewalls, and wireless access points. Monitor and maintain local area networks (LAN), wide area networks (WAN), and internet connectivity. Provide technical support for software applications and operating systems (Windows, macOS, Linux). Perform regular system upgrades, patch management, and security updates. Maintain documentation for systems configurations, network diagrams, and asset inventory. Collaborate with vendors and service providers for hardware/software procurement and support. Implement and monitor backup and disaster recovery solutions. Ensure cybersecurity best practices across all IT systems. Provide timely support to users and log support tickets as needed. Education & Experience: Bachelor’s degree in Information Technology, Computer Science, or a related field. 3+ years of experience in IT support or network/system administration. Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹40,000.00 per month Benefits: Food provided Health insurance Leave encashment Paid sick time Provident Fund Shift: Day shift Application Question(s): Are you comfortable with sanand location ? Work Location: In person

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0.0 - 2.5 years

3 - 6 Lacs

Noida

Remote

Senior Analyst Noida 0-2.5 Years INDIA Job Description (Posting). Handling customer calls regarding technical issues, product/device problems, new feature request and general client concerns.\\r\\n Responding to customer queries in a timely and accurate way, via phone, email, or chat.\\r\\n Creating tickets for customer reported issues, troubleshooting, and escalating to next level with regular follow-ups until closure.\\r\\n Must take ownership of customer issues, troubleshoot problems, and see them through to resolution.\\r\\n Collect prompt and accurate information from customers, create ticket and document knowledge/troubleshooting steps in the form of ticket logs.\\r\\n Responsible for maintaining & following the correct process flow and escalation matrix as per the SLA.\\r\\n Should work on pro-active alarms monitor, troubleshoot, follow-up with customer and respective internal/external teams to fix the issue.\\r\\n Should have knowledge on Unified communication, VoIP, SIP, communication manager, Gateways, and networking.\\r\\n Should have basic knowledge on troubleshooting voice related issues and able to trace & analyses SIP packets.\\r\\n In-depth knowledge of LAN, WAN, VoIP systems and IP Protocols\\r\\n Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller.\\r\\n Update customer information in the customer service database during and after each call.\\r\\n Work with the management team to stay updated on product knowledge and be informed of any changes in company policies \\r\\n Impact the company s bottom line by problem solving and turning frustrated clients into repeat customers \\r\\n Excellent verbal and written communication skills\\r\\n (1.) To adhere to quality standards (voice and accent , Tech Monitoring), regulatory requirements and company policies. (2.) To ensure positive customer experience and CSAT through First Call Resolution and minimum average handling time ( AHT), rejected resolutions / Reopen Cases. (3.) To maintain high login Efficiency (Availability) for customers. (4.) To provide level 1 remote desktop support to resolve tickets /provide hardware / software / network problem diagnosis / resolution via telephone/email/chat within agreed SLA of ticket volume and time. (5.) To update worklogs and follow shift/ escalation process to escalate complex problem to appropriate support specialists/route problems to 2nd and 3rd level IT support staff as the case be. (6.) Work on value adding activities such Knowledge base update & self development. Qualification B-Tech No. of Positions 1 Skill (Primary) DWP-UCC-Network Voice Auto req ID 1557449BR

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0 years

3 Lacs

Jaipur

On-site

Hiring for Desktop support and server engineer. Field work for Jaipur location Knowledge of Hardware Peripherals, Basic Installations & Networking Work. Experience Of LAN / WAN / Installation / Troubleshooting Etc. Knowledge Of Server Installations, Domain, VMware, Virtual Setup Will Be Preferred. Experience of Outlook Configuration, Firewall, Router. Troubleshoot Any Problems That Arise Should be available for field job. Immediate Joiner Salary Scale : 15k-25k Job Type: Full-time Field work Job Type: Full-time Pay: Up to ₹25,000.00 per month Work Location: In person

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5.0 years

1 - 4 Lacs

Jaipur

On-site

City/Cities Jaipur Country India Working Schedule Full-Time Work Arrangement Hybrid Relocation Assistance Available Yes Posted Date 22-Jul-2025 Job ID 10699 Description and Requirements ob Description Position Title, Responsibility Level Tl/AM- IT Network Function IT Reports to Service Delivery Leader/SM Permanent/ Temporary Permanent Span of Control 4-5 Vendor resources Location Jaipur Basic Function Responsible for managing the IT Network (Cisco) both wired and wireless for Jaipur Site Responsible for Operations, Incident and Problem Management for Network Domain This position will be the primary conduit between the US, India (Jaipur) infrastructure teams for communication and escalation of issues Works with vendors and network operation team in the identification and resolution of complex network and voice problems Coordinate with vendor and monitors overall network & voice performance, including accountability for problem identification and escalation Essential Functions Provides technical guidance and consults with vendors and other systems support units to identify and resolve complex client problems within business committed SLA’s Hands on experience required on: Network (Cisco): Hardware - o C9410/C9300/C6 500/C4500 series switches o C8200/ISR 4451/ASR 1001 series routers o Copper & fiber modules/cards o Meraki & Cisco Access Point C4800/C3800/MR 56/9166 Software - o Good exposure on Routing and switching concepts: § Routing - BGP, EIGPR, MPLS, static, policy-based routing § Switching - VTP, spanning tree protocols, VLAN, subnetting, port monitoring, port security, port mirroring § Network/Protoc ol - Cisco IOS, LAN/WAN, TCP/IP, SNMP, ICMP, NAT, PAT, access list, FTP, SSH, telnet, Ethernet, WCCP, HSRP, DHCP, VOIP, Multicasting, ARP, CDP, Traffic policing, QOS Monitoring Tool and Dashboard - o SolarWinds and Kiwi Syslog o Meraki dashboard / DNAC Cabling - o Copper/Fiber o Standards - E1/T1/DS3/E3/O C3 Represent IT during Enterprise-wid e meetings and in crisis L3 Escalation point for Network and Voice issues (Software/Hard ware) from engineering perspective Ensure that problems and changes are properly documented, support groups notified, and issues resolved to prevent production impact to MetLife Ensure timely closure of Annual Budgeting, Monthly Accrual’s to budget, processing of vendor’s monthly invoices, define service level agreements with Business partners Create and maintain documentation related to ISO 27001/ISO 2000 Primary Internal Interactions Act as a SPOC for all internal & external audit and audit related requirements Work with core team (In India) to develop robust disaster recovery plan for the data / redundancies in network/voice etc Primary External Interactions Monthly / quarterly reviews with vendors, who are providing technical / hardware support to MetLife Vendor management, including timely billing to Service Providers Skills Technical Skills ITIL, CCNP (Routing & Switching) certification, Wireless certification Proficiency in MS-Visio, Project, PowerPoint and excel Process Specific Skills Soft Skills (Mandatory) Excellent verbal and written communication skills (US) Understands how BPO operations are run and maintained Good negotiation and convincing skills Soft skills (Desired) Education Requirements B.E/B.Tech or equivalent course in IT Work Experience Requirements 5 years of experience with 3-4 in BPO/ITES environment Open for working in shifts aligned with US/India About MetLife Recognized on Fortune magazine's list of the 2025 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible. Join us!

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5.0 years

0 Lacs

Hyderabad, Telangana, India

On-site

About McDonald’s: One of the world’s largest employers with locations in more than 100 countries, McDonald’s Corporation has corporate opportunities in Hyderabad. Our global offices serve as dynamic innovation and operations hubs, designed to expand McDonald's global talent base and in-house expertise. Our new office in Hyderabad will bring together knowledge across business, technology, analytics, and AI, accelerating our ability to deliver impactful solutions for the business and our customers across the globe. Company Description: McDonald’s new growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni-channel restaurant brand. As the consumer landscape shifts, we are using our competitive advantages to further strengthen our brand. One of our core growth strategies is to Double Down on the 3Ds (Delivery, Digital and Drive Thru). McDonald’s will accelerate technology innovation so 65M+ customers a day will experience a fast, easy experience, whether at one of our 25,000 and growing Drive Thrus, through McDelivery, dine-in or takeaway. Leading this revolution is McDonald’s Global Technology organization made up of intrapreneurs who get to build really cool tech with scary smart people using the latest innovations like AI, IOT, and edge computing. We do this working along diverse, global teams who are always hungry for a challenge. It’s bonus points when you get to see your family and friends use the tech you built at their favorite McD restaurant. Job Description: This opportunity is part of the Global Technology Enterprise Products & Platforms (EPP) Team, focused on the Treasury Management System, Kyriba, where our vision is to “Always be a... people led, product centric, forward-thinking & trusted technology partner”. The Senior Technical Analyst supports the Technical Product Management leadership in technical / IT related delivery topics (e.g., trade-offs in implementation approaches, tech stack selection) and provides technical guidance for developers / squad members. Manages the output (quality and efficiency) of internal / external squads to ensure they are delivering to the standards required by McD. Participate in roadmap and backlog preparation. Builds and maintains technical process flows and solution architecture diagrams on Product level. Leads acceptance criteria creation and validation of development work. Supports hiring and development of engineers. Will also act as a technical developer to assist the development team. This position reports to the Technical Product Manager. Responsibilities & Accountabilities: Product roadmap and backlog preparation In partnership with the TPM, participate in roadmap and backlog prioritization, providing technical perspectives towards translating Epic into user stories for the Develop team to work on, as well as backlog refinement processes. Analyze existing business processes, workflows, and systems to identify inefficiencies, bottlenecks, and opportunities for improvement. Build and update documents required as part of the product development lifecycle, in close coordination with product, technical and business teams (business & functional requirements for feature development, functional test scripts, and process documents). Create detailed requirements documents, user stories, use cases, and acceptance criteria to guide the development and implementation of technology solutions. Ensure that requirements are clear, comprehensive, and aligned with business goals. Agile ceremonies: Attend all product team ceremonies and act as leader of the Software Development Engineers Technical solutioning and feature development / releases: Works with boundary and integration systems to troubleshoot and mitigate any source / destination issues and requirements. Work and support with Business Users and Product Teams on Incident Management/Request Management / Problem Management / Change Management and Knowledge Management. Knowledge of Agile software development process including application of Agile techniques and delivery practices and promoting adoption of Agile methodologies to secure outcome-driven mindset in product teams. Fundamental understanding of Oracle Cloud ERP and areas such as: Oracle API’s, SQL, XML, PLSQL, OTBI / BIP / FRS reports, FBDI, ADFDI, BPM workflows, BI Extract for FTP, Integration and Personalization, Oracle Fusion Data Intelligence (FDI). Understanding of ESS Jobs, OM Extensions, Flex Fields (DFF, EFF, KFF), Lookups, Value sets, and Fusion Apps functional setup manager configurations. Analyze Patches and plan patch deployment activities. Review and prioritize defects impacting customers. Serve as a point-person for product questions and be able to dig deep into problems to help find a solution. Working on market requirements, designing solutions, and assessing technical issues and working on resolutions with Team. Collaborate with other technology teams including internal teams, service provider and vendors. Ensure application service levels are maintained as per agreed standards. Accountable for the deployment of new features including QA, push to production and defect remediation. Ensure code development is in line with the architectural, quality and security standards and best practices. Maintain documentation standards for all software and lead acceptance criteria validation of development work. Ensure product delivery is done to a high standard with high performance across latency and scalability, extensibility, and security. Qualifications: Basic Qualifications: Bachelor’s degree in computer science or engineering. 5+ years of technical analyst experience with Treasury, Banking and / or accounting systems. Experience working collaboratively with business partners to drive outcomes and solve complex technical challenges Excellent interpersonal, written, and verbal communication skills with the ability to understand business requirements and translate them into technical roadmaps. Ability to grasp technical concepts quickly, solid ability to translate technical verbiage into easily understandable language. Solid grasp of the software development lifecycle and Agile development practices Ability to contribute as a hands -on technologist when the need arises (e.g. writing and debugging scripts, setting up GitHub repos, troubleshooting issues with servers and prototypes). Experience applying data to make informed business decisions, and facilitate continuous improvement Positive thinking skills that include creating a safe environment to learn, challenge, accept risk taking and a willingness to be wrong Experienced testing background with a high attention to detail is desirable. Preferred Qualifications: Experience in operational aspects of banking systems as it relates to Oracle ERP. Experience with Kyriba or other Treasury Management systems is a plus. Experience with Power BI is highly preferred. Knowledge of FTP / H2H connections, encryption / decryptions, certificate renewals, Bank / Kyriba / ERP APIs, Swift Protocols Fin / FileAct channels, etc. Experience in connectivity projects and migrations including bank connections and third parties’ integrations to our clients (sftp, API, certificate renewal, encryption…). Understanding of Cash Management, Cash Positioning and Forecasting, Liquidity Management, Payments and Payment Interfaces. Understanding of technical protocols such as TCP/IP, LAN/WAN, SSO, SAML 2.0, API a plus. Strong technical debugging skills Proficiency in SQL, data integration tools, and scripting languages. Experience in Creating and maintaining detailed requirements, technical documentation, including architecture diagrams, configuration guides, and user manuals. Strong analytical skills and the ability to solve complex Business challenges related to lease and financial integration. Excellent communication and stakeholder management skills, with the ability to engage both business and IT teams. Experience working in product-centric organizations and/or product owner certification. Experience with JIRA and Confluence tools. Experience in implementing and managing IT General Controls (ITGC) to ensure SOX compliance. Experience in DevOps, Security and Systems Performance desirable. Understanding of Cloud architecture and Oracle cloud security. Foundational expertise in security: security standards, SSO, SAML, OAUTH, etc. Knowledge of Oracle ERP Cloud Finance modules. Experience with cybersecurity experts to ensure that systems are resilient against cyber threats and comply with relevant regulations and standards is desirable.

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5.0 years

0 Lacs

Hyderabad, Telangana, India

On-site

About McDonald’s: One of the world’s largest employers with locations in more than 100 countries, McDonald’s Corporation has corporate opportunities in Hyderabad. Our global offices serve as dynamic innovation and operations hubs, designed to expand McDonald's global talent base and in-house expertise. Our new office in Hyderabad will bring together knowledge across business, technology, analytics, and AI, accelerating our ability to deliver impactful solutions for the business and our customers across the globe. Company Description: McDonald’s new growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni-channel restaurant brand. As the consumer landscape shifts, we are using our competitive advantages to further strengthen our brand. One of our core growth strategies is to Double Down on the 3Ds (Delivery, Digital and Drive Thru). McDonald’s will accelerate technology innovation so 65M+ customers a day will experience a fast, easy experience, whether at one of our 25,000 and growing Drive Thrus, through McDelivery, dine-in or takeaway. Leading this revolution is McDonald’s Global Technology organization made up of intrapreneurs who get to build really cool tech with scary smart people using the latest innovations like AI, IOT, and edge computing. We do this working along diverse, global teams who are always hungry for a challenge. It’s bonus points when you get to see your family and friends use the tech you build at their favorite McD restaurant. Job Description: This opportunity is part of the Global Technology Enterprise Products & Platforms (EPP) Team, focused on Treasury and Tax applications, Kyriba and Vertex, where our vision is to Always be a people led, product centric, forward-thinking & trusted technology partner. The Senior Technical Analyst supports the Technical Product Management leadership in technical / IT related delivery topics (e.g., trade-offs in implementation approaches, tech stack selection) and provides technical guidance for developers / squad members. Manages the output (quality and efficiency) of internal/external squads to ensure they are delivering to the standards required by McD. Participate in roadmap and backlog preparation. Builds and maintains technical process flows and solution architecture diagrams on Product level. Leads acceptance criteria creation and validation of development work. Supports hiring and development of engineers. Will also act as a technical developer to assist the development team. This position reports to the Technical Product Manager. Responsibilities & Accountabilities: Product roadmap and backlog preparation I n partnership with the TPM, participate in roadmap and backlog prioritization, providing technical perspectives towards translating Epic into user stories for the Develop team to work on, as well as backlog refinement processes. Analyze existing business processes, workflows, and systems to identify inefficiencies, bottlenecks, and opportunities for improvement. Build and update documents required as part of the product development lifecycle, in close coordination with product, technical and business teams (business & functional requirements for feature development, functional test scripts, and process documents). Create detailed requirements documents, user stories, use cases, and acceptance criteria to guide the development and implementation of technology solutions. Ensure that requirements are clear, comprehensive, and aligned with business goals. Agile ceremonies: Attend all product team ceremonies and act as leader of the Software Development Engineers Technical solutioning and feature development / releases: Works with boundary and integration systems to troubleshoot and mitigate any source/destination issues and requirements. Work and support with Business Users and Product Teams on Incident Management/Request Management/Problem Management /Change Management and Knowledge Management. Knowledge of Agile software development process including application of Agile techniques and delivery practices and promoting adoption of Agile methodologies to secure outcome-driven mindset in product teams. Fundamental understanding of Oracle Cloud ERP and areas such as: Oracle API’s, SQL, XML, PLSQL, OTBI/ BIP/FRS reports, FBDI, ADFDI, BPM workflows, BI Extract for FTP, Integration and Personalization, Oracle Fusion Data Intelligence (FDI). Understanding of ESS Jobs, OM Extensions, Flex Fields (DFF, EFF, KFF), Lookups, Value sets, and Fusion Apps functional setup manager configurations. Analyze Patches and plan patch deployment activities. Review and prioritize defects impacting customers. Serve as a point-person for product questions and be able to dig deep into problems to help find a solution. Working on market requirements, designing solutions, and assessing technical issues and working on resolutions with Team. Collaborate with other technology teams including internal teams, service provider and vendors. Ensure application service levels are maintained as per agreed standards. Accountable for the deployment of new features including QA, push to production and defect remediation. Ensure code development is in line with the architectural, quality and security standards and best practices. Maintain documentation standards for all software and lead acceptance criteria validation of development work. Ensure product delivery is done to a high standard with high performance across latency and scalability, extensibility, and security. Qualifications: Basic Qualifications: Bachelor’s degree in computer science or engineering. 5+ years of technical analyst experience with Banking and/or Tax systems. Experience working collaboratively with business partners to drive outcomes and solve complex technical challenges Excellent interpersonal, written, and verbal communication skills with the ability to understand business requirements and translate them into technical roadmaps. Ability to grasp technical concepts quickly, solid ability to translate technical verbiage into easily understandable language. Solid grasp of the software development lifecycle and Agile development practices Ability to contribute as a hands -on technologist when the need arises (e.g. writing and debugging scripts, setting up GitHub repos, troubleshooting issues with servers and prototypes). Experience applying data to make informed business decisions, and facilitate continuous improvement Positive thinking skills that include creating a safe environment to learn, challenge, accept risk taking and a willingness to be wrong Experienced testing background with a high attention to detail is desirable. Preferred Qualifications: Experience in operational aspects of banking systems as it relates to Oracle ERP. Experience with Vertex or other tax engines a plus Knowledge of FTP / H2H connections, encryption / decryptions, certificate renewals, Bank / Kyriba / ERP APIs, Swift Protocols Fin / FileAct channels, etc. Experience in connectivity projects and migrations including bank connections and third parties’ integrations to our clients (sftp, API, certificate renewal, encryption…). Understanding of Cash Management, Cash Positioning and Forecasting, Liquidity Management, Payments and Payment Interfaces. Understanding of technical protocols such as TCP / IP, LAN/WAN, SSO, SAML 2.0, API a plus. Strong technical debugging skills Proficiency in SQL, data integration tools, and scripting languages. Experience in Creating and maintaining detailed requirements, technical documentation, including architecture diagrams, configuration guides, and user manuals. Strong analytical skills and the ability to solve complex Business challenges related to lease and financial integration. Excellent communication and stakeholder management skills, with the ability to engage both business and IT teams. Experience working in product-centric organizations and / or product owner certification. Experience with JIRA and Confluence tools. Experience in implementing and managing IT General Controls (ITGC) to ensure SOX compliance. Experience in DevOps, Security and Systems Performance desirable. Understanding of Cloud architecture and Oracle cloud security. Foundational expertise in security: security standards, SSO, SAML, OAUTH, etc. Knowledge of Oracle ERP Cloud Finance modules. Experience with cybersecurity experts to ensure that systems are resilient against cyber threats and comply with relevant regulations and standards is desirable.

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0.0 - 8.0 years

0 Lacs

Gavasad, Vadodara, Gujarat

On-site

Should have knowledge of updated windows server. Monitoring of WAN, LAN, VSAT connectivity of Different Sites and, Troubleshooting of ODIN Application Should have knowledge of domain administration and troubleshooting, ADS management. Responsible for Backup of all servers. Basic knowledge of SAP’s modules. Should have knowledge of mail server and proxy server. Should have knowledge of Operation Systems windows & its installation and troubleshooting. Should have knowledge of LAN Configuration and WAN Configuration, Responsible for network evaluations, troubleshooting a variety of network problems. Handle the tasks of providing technical support to resolve day-to-day network, computer, and peripheral equipment issues. Installation of Applications, Software and Mailbox Configuration in Outlook Express, MS Outlook, and Mozilla Thunderbird. Vendor/supplier Management. Co-Ordination with Warranty Support. Hardware Maintenance and Troubleshooting. User data Backup. Printer Installation and troubleshooting. Knowledge of anti-virus packages & problem solving. Knowledge of data recovery from hard disk * Skill Required: Strong effective communicator, Interpersonal Relationship Skill, highly developed, demonstrated teamwork skills. Good Presentation Skill. * Remarks: Above basic requirement as detail discussion will be discuss at time of personal interview. * Job Type: Full-time Ability to commute/relocate: Gavasad, Vadodara, Gujarat: Reliably commute or planning to relocate before starting work (Required) Experience: total work: 8 years (Preferred) Work Location: In person Application Deadline: 20/02/2023

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7.0 years

0 Lacs

Pune, Maharashtra, India

On-site

Job Title: Senior Network Engineer Location: Viman Nagar, Pune, MH Job Type: Full-time on Company Payroll (Monday to Saturday) Reports To: IT Infrastructure Manager / Head of IT Department: Information Technology Job Summary: PHN Technology are seeking an experienced and highly skilled Senior Network Engineer to lead the design, implementation, and maintenance of a robust and scalable networking infrastructure. The ideal candidate will possess deep knowledge in enterprise networking, server architecture, and infrastructure modernization to support our rapidly evolving technology landscape. Key Responsibilities: Design and implement high-performance network architectures including LAN, WAN, VPN, and cloud integrations. Lead initiatives to architect and build new network infrastructure for data centres, corporate offices, and hybrid environments. Configure, deploy, and manage network equipment including routers, switches, firewalls, load balancers, and wireless access points (Cisco, Juniper, Fortinet, etc.). Perform server setup and configuration (Windows/Linux), including virtualization (VMware/Hyper-V), DNS, DHCP, and Active Directory services. Evaluate and integrate cloud networking solutions (AWS, Azure, GCP) for hybrid cloud deployments. Ensure network security by implementing firewall policies, intrusion detection/prevention systems (IDS/IPS), and VPN configurations. Conduct capacity planning, performance tuning, and disaster recovery planning. Troubleshoot complex networking and server issues, ensuring high availability and reliability. Qualifications & Experience: Bachelor's degree in computer science, Information Technology, or related field (master's preferred). 7+ years of experience in networking and server infrastructure roles, with at least 2 years in a senior-level position. In-depth knowledge of network design, VM , and network segmentation. Strong experience with server setup and system administration , including physical and virtual environments. Proven experience in designing enterprise-level infrastructure from scratch. Industry certifications preferred: CCNP/CCIE, JNCIP/JNCIE, Microsoft Certified: Azure Network Engineer Associate, AWS Advanced Networking. Apply Here: https://www.naukri.com/job-listings-220725017335

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1.0 - 2.0 years

1 - 1 Lacs

Chennai, Mumbai (All Areas)

Work from Office

Role & responsibilities Desktop support Engineer, Troubleshooting . As a desktop support technician, you may encounter unpredictable technical issues or challenges. To handle these, you need problem-solving skills. This includes the ability to diagnose a problem, analyze the best possible solution and apply it effectively to resolve the issue at hand Preferred candidate profile

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0 years

0 Lacs

Pune, Maharashtra, India

On-site

Urgent Opening for Desktop Support Engineer Outlook Configuration & Office 365 configuration & Troubleshooting Installing Windows Troubleshooting Network connectivity in a LAN/WAN environment Printer Installation and Troubleshooting of both local and network printers Virus remediation by Antivirus installation and patch updates implementation Providing End user support. Supporting both Hardware and software process Performing Preventative maintenance activities for every 6 months to monitor the asset details for Desktop Job Location Pune

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