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5.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
At Franklin Templeton, we’re driving our industry forward by developing new and innovative ways to help our clients achieve their investment goals. Our dynamic and diversified firm spans asset management, wealth management, and fintech, offering many ways to help investors make progress toward their goals. Our talented teams working around the globe bring expertise that’s both broad and unique. From our welcoming, inclusive, and flexible culture to our global and diverse business, we offer opportunities not only to help you reach your potential but also to contribute to our clients’ achievements. Come join us in delivering better outcomes for our clients around the world! What is the Senior IS Analyst in FTT IEO Administration group responsible for? We are seeking a detail-oriented and experienced Senior IS Analyst to oversee the end-to-end lifecycle of telecom circuits, including planning, commissioning, and decommissioning. The ideal candidate will have a strong background in telecom infrastructure, circuit design, vendor coordination, lifecycle management, and Telecom Expense Management, ensuring optimal network performance and cost efficiency. What is the ongoing responsibility of Senior IS Analyst? The Senior IS Analyst will be part of Franklin Templeton’s global Cloud FinOps team. In addition to Circuit Lifecycle Management, the team is also responsible to Telecom Expense Management and Cloud Financial Management. The ideal candidate should be flexible and interested in learning and working on initiatives across the team’s various practices. Key Responsibilities Circuit Planning & Design: Assist Network Engineering Team analyze network requirements and design telecom circuits to support business and operational needs. Collaborate with engineering and architecture teams to ensure alignment with network standards and capacity planning. Commissioning: Coordinate with vendors, carriers, and internal teams to provision and activate new circuits. Validate circuit configurations and ensure successful integration into the network. Maintain accurate documentation and inventory of all active circuits. Decommissioning: Identify underutilized or obsolete circuits and lead the decommissioning process. Ensure proper validation, documentation, and cost recovery from decommissioned assets. Inventory Management: Maintain a comprehensive database of all telecom circuits, including status, capacity, cost, and lifecycle stage. Monitor circuit performance and utilization to recommend upgrades or changes. Track contract renewals, SLAs, and billing accuracy with telecom providers. Invoice Management & Validation: Oversee the automated and manual collection of telecom invoices from global vendors. Validate charges, allocations, and contract compliance using the TEM platform (e.g., Asignet, Tangoe, Calero, etc.). Identify billing anomalies and initiate dispute resolution processes. Vendor & Contract Oversight: Maintain relationships with telecom vendors and TEM providers. Monitor SLAs, contract terms, and service quality metrics. Evaluate vendor performance and recommend improvements or transitions. Reporting & Analysis: Generate regular reports on circuit utilization, cost optimization, and lifecycle status. Provide insights and recommendations to improve network efficiency and reduce operational costs. Generate monthly spend reports and forecasts. Track KPIs such as invoice accuracy, SLA compliance, and cost savings. Support audits and executive reporting with detailed financial insights. What ideal qualifications, skills & experience would help someone to be successful? Bachelor’s degree in Telecommunications, Information Technology, or a related field. 5+ years of experience in telecom circuit planning and lifecycle management. Strong understanding of telecom technologies (MPLS, Ethernet, SD-WAN, etc.). Experience with circuit inventory tools and network management systems. Proficiency with TEM platforms (e.g.,Asignet, Tangoe, Cass, Sakon, Calero). Experience with enterprise systems like Coupa, Workday is a plus. Excellent analytical, organizational, and communication skills. Ability to manage multiple projects and stakeholders in a fast-paced environment. Job Level - Individual Contributor Work Shift Timings - 2:00 PM - 11:00 PM IST Experience our welcoming culture and reach your professional and personal potential! Our culture is shaped by our diverse global workforce and strongly held core values. Regardless of your interests, lifestyle, or background, there’s a place for you at Franklin Templeton. We provide employees with the tools, resources, and learning opportunities to help them excel in their career and personal life. Hear more from our employees By joining us, you will become part of a culture that focuses on employee well-being and provides multidimensional support for a positive and healthy lifestyle. We understand that benefits are at the core of employee well-being and may vary depending on individual needs. Whether you need support for maintaining your physical and mental health, saving for life’s adventures, taking care of your family members, or making a positive impact in your community, we aim to have them covered. Highlights Of Our Benefits Include Professional development growth opportunities through in-house classes and over 150 Web-based training courses An educational assistance program to financially help employees seeking continuing education Medical, Life and Personal Accident Insurance benefit for employees. Medical insurance also cover employee’s dependents (spouses, children and dependent parents) Life insurance for protection of employees’ families Personal accident insurance for protection of employees and their families Personal loan assistance Employee Stock Investment Plan (ESIP) 12 weeks Paternity leave Onsite fitness center, recreation center, and cafeteria Transport facility Child day care facility for women employees Cricket grounds and gymnasium Library Health Center with doctor availability HDFC ATM on the campus Learn more about the wide range of benefits we offer at Franklin Templeton Franklin Templeton is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and existing employees, and we evaluate qualified applicants without regard to ancestry, age, color, disability, genetic information, gender, gender identity, or gender expression, marital status, medical condition, military or veteran status, national origin, race, religion, sex, sexual orientation, and any other basis protected by federal, state, or local law, ordinance, or regulation. Franklin Templeton is committed to fostering a diverse and inclusive environment. If you believe that you need an accommodation or adjustment to search for or apply for one of our positions, please send an email to accommodations@franklintempleton.com. In your email, please include the accommodation or adjustment you are requesting, the job title, and the job number you are applying for. It may take up to three business days to receive a response to your request. Please note that only accommodation requests will receive a response.
Posted 2 weeks ago
0.0 - 5.0 years
0 Lacs
Delhi, Delhi
Remote
Job Description: We are looking for a proactive and technically skilled L1 Support Engineer to join our IT support team. The ideal candidate will have minimum 1.5 years of hands-on experience in network troubleshooting , basic server maintenance , and desktop/laptop support . You will be the first point of contact for users facing IT issues and will play a key role in maintaining seamless IT operations. Key Responsibilities: Provide Level 1 support for network, server, and desktop-related issues. Monitor and manage LAN/WAN infrastructure and resolve basic network connectivity issues. Assist with basic server maintenance (e.g., user creation, permission management, backups). Installation, configuration, and troubleshooting of desktops, laptops, printers, and peripherals. Operating system support (Windows 10/11, basic Linux knowledge is a plus). Handle ticketing system, log incidents, and ensure timely resolution/escalation. Coordinate with L2/L3 engineers for escalated issues. Maintain IT inventory and asset records. Provide on-site support for users in the South Delhi office and remote support if needed. Required Skills: Basic understanding of network concepts (IP addressing, DHCP, DNS, etc.). Familiarity with Windows Server and Active Directory basics. Experience with hardware troubleshooting and software installations. Knowledge of antivirus tools, patch updates, and system imaging. Strong communication and interpersonal skills. Ability to work independently and within a team. Qualification: Diploma / Bachelor's degree in IT, Computer Science, or a related field. Job Type: Full-time Pay: From ₹20,000.00 per month Work Location: In person
Posted 2 weeks ago
5.0 years
0 Lacs
Mumbai, Maharashtra, India
On-site
About Company: Team1 Consulting is a leading System Integrator specializing in IT infrastructure, software, cyber security, cloud solutions, and generative AI domains. We deliver cutting-edge IT solutions tailored to drive innovation and accelerate business growth. Our expertise empowers organizations across industries to thrive in the digital era with customized, high-impact solutions that ensure success in an ever-evolving landscape. Position: L2 Engineer Qualification- Postgraduate / Graduate / Diploma No of Position – 10 Location- Mumbai & Chennai Mandatory Certification Valid CCNP Routing and Switching or equivalent OR any OEM valid professional-level SD-WAN certification Experience - Minimum 5 years in handling Network Operations Centre (NOC) Responsibilities a) Provide 24x7 support at the centralized NOC b) Monitor alerts from network devices c) Offer escalation support for L1 engineers and provide input to Level 3 team for consulting, planning, and change management d) Manage configuration changes based on user requests and resolve assigned tickets/alerts on all network devices e) Address network issues related to routing, switching, and configurations f) Manage active LAN network devices at HO/CO/NDR/DC/DR and coordinate with LAN vendors for cabling and new installations g) Identify and resolve network-related issues such as application performance problems, routing/switching errors, configuration issues, hardware/OS problems, and backup link activation h) Maintain network asset records and ensure backup availability i) Coordinate with telecom service providers for: Link commissioning, shifting, migration Bandwidth upgrades, media changes Billing, decommissioning, and other link-related activities j) Ensure the availability and accuracy of data displayed/reported via display solutions and reports k) Maintain hardware for all network devices of the bank l) Coordinate and schedule maintenance activities as per the bank’s requirements m) Liaise with all Zonal Office engineers to ensure ticket closures across regions n) Resolve escalated network hardware/link issues from L1/L1+ engineers in coordination with suppliers/service providers, including third-party service providers, ensuring resolution within defined SLAs o) Perform configuration fine-tuning, patching, firmware/device upgrades, and manage user configurations p) Be part of the Emergency Response Team q) Coordinate with L1+ engineers at Data Centres and L1 engineers at Zonal locations r) Participate in Disaster Recovery (DR) drills. Additional onsite support in DC/DR may be required during such events, to be provided at no extra cost to the bank s) Responsible for complete IP Address Management – allotment, configuration, management, and modification t) Prepare documentation and SOPs related to the bank's network u) Manage incidents and suggest changes/improvements when required v) Resolve audit findings across all network components w) Provide user access reports for network devices using tools deployed by the bank x) Carry out any other network-related tasks assigned by the bank
Posted 2 weeks ago
16.0 years
0 Lacs
Mumbai, Maharashtra, India
Remote
About BNP Paribas Group BNP Paribas is a top-ranking bank in Europe with an international profile. It operates in 71 countries and has almost 199 000 employees. The Group ranks highly in its three core areas of activity: Domestic Markets and International Financial Services (whose retail banking networks and financial services are grouped together under Retail Banking & Services) and Corporate & Institutional Banking, centred on corporate and institutional clients. The Group helps all of its clients (retail, associations, businesses, SMEs, large corporates and institutional) to implement their projects by providing them with services in financing, investment, savings and protection. In its Corporate & Institutional Banking and International Financial Services activities, BNP Paribas enjoys leading positions in Europe, a strong presence in the Americas and has a solid and fast-growing network in the Asia/Pacific region. About BNP Paribas India Solutions Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, a leading bank in Europe with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 6000 employees, to provide support and develop best-in-class solutions. About Businessline/Function The Network Infrastructure and Telecom team is responsible for supervising, monitoring and developing the Networks, Infrastructure and Telecommunication of the regional Hub of BNP Paribas in the India region, liaising with BNP Paribas Head Offices where all major banking applications are hosted. Telecom Team activities plays a major role in the structure of processes that govern decision making around IT investment, client and suppliers relationships, project management. Job Title Network Engineer Date Department: ITIP Location: ISPL – Bangalore Reports To Business Line / Function: (Direct) Manager – Networks and DC Grade (if applicable) (Functional) Number Of Direct Reports Directorship / Registration: NA Position Purpose The main activities of the Network engineer is to deliver remote network management services across different domains of network and Security. The network services would mainly include support on WAN, LAN, Wi-Fi and MPLS technologies. Security services would mainly include support on firewall, Proxies, IPAM, Load Balancers, NAC and HSM’s. The candidate will assist the team ensuring effective service management to meet service-level agreements and control costs. Responsibilities Direct Responsibilities A focal point for technical escalations. Coordinates root cause analysis for all day-to-day technical issues in client environments and establish recovery and prevention processes. Coordinates with onshore teams; interface with customers, vendors and partners for issue resolution. Assists the Team Leads/Delivery Manager in maintaining SLA adherence. Has certifications and formal trainings in the chosen area. Defines, implements and enforces standards and understands exception handling. Proposes solution alternatives, provide impact analysis for any technical changes. Translates high level objectives into low level work modules and tasks. Performs requirements gathering and design Strong knowledge of IT project lifecycles ITIL and Change Management experience Technical & Behavioral Competencies Minimum 16 years of education required 5 to 8 years of work experience required, minimum 4 years of relevant work experience required large enterprise networks Basic skills in implementation and administration of Local Area Networks, Wide Area Networks and network security (VLANs) and Network Products - Routers, Switches, Firewalls, Proxies, Load Balancers, strong knowledge of static/dynamic routing protocols(EIGRP/OSPF/BGP/ISIS), transports (Internet/MPLS/VPLS) is expected. Experience in configuring and troubleshooting Firewalls (Checkpoint, Fortinet, etc.) and Proxies (MacAfee, etc.). Trouble shooting skills to identify faults and ensure timely repairs. Experience in administration and troubleshooting of IPAM systems – DNS/DHCP/NTP (Infoblox) Deep expertise in installation, configuration and troubleshooting of various types network devices from vendors such as Cisco/Juniper/Nortel, WAN Links using MPLS transport; Multicast, dynamic and static routing and high availability protocols (EIGRP, OSPF, BGP, HSRP, VRRP). Experience in Traffic analysis tools: Solar winds, Netflow, Netscout probes, Infinistream and Wireshark. Experience in network security, load balancers Skills in installation, configuration and troubleshooting of local area and wide area networks using Cisco hardware, leased lines and MPLS. Specific Qualifications (if Required) B.E or Equivalent CCNA (Routing & Switching) Checkpoint Security Administration or Fortinet Network Security Technology/Solutions ITIL V3 Foundation desirable Skills Referential Behavioural Skills : (Please select up to 4 skills) Ability to collaborate / Teamwork Communication Skills - Oral & Written Creativity & Innovation / Problem solving Ability to deliver / Results driven Transversal Skills (Please select up to 5 skills) Analytical Ability Ability to understand, explain and support change Ability to manage a project Ability to set up relevant performance indicators Ability to develop and adapt a process Education Level Bachelor Degree or equivalent Experience Level At least 5 years Other/Specific Qualifications (if Required) Ability to engage customers independently for ongoing incidents; high level of ownership and initiative needed; needs to work independently with minimal or no supervision. Excellent written, oral and presentation skills. Should be able to articulate technical concepts in documentation. Qualifications - External NA
Posted 2 weeks ago
0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Technical Architect – Hybrid Infrastructure, Cloud & Security As enterprises operate in hybrid environments—balancing legacy systems with public cloud adoption—the need for a security-aware infrastructure architect has become mission-critical. This role ensures that architectural decisions are secure by design, scalable, and compliant across on-prem, cloud, and emerging AI-driven ecosystems. The position exists to enable governed transformation while aligning IT infrastructure and cloud strategies with enterprise risk posture, regulatory compliance, and AI/GenAI governance principles. Reporting Line Reports To: AVP – Global IT Security and Compliance Works Closely With: Cloud Engineering, Infrastructure Operations, Cybersecurity, Compliance, Enterprise Architecture, and Data Governance Teams What We Are Looking For We are looking for a strategic Technical Architect with a deep understanding (hands-on not mandatory) of: - Hybrid infrastructure design principles (on-prem and cloud) - Cybersecurity best practices (Zero Trust, segmentation, data protection) - Enterprise governance frameworks (TOGAF, COBIT) - AI/ML platform governance, including GenAI tool oversight, risk assessment, and policy alignment The ideal candidate should be able to evaluate, influence, and architect platforms that align with the organization's security, compliance, and digital transformation goals. Technical & Governance Focus Areas - Cloud Architecture (Azure/AWS/GCP): Understanding of services, architectural patterns, IAM, encryption, and secure connectivity - Infrastructure Design: DC/DR, segmentation, SD-WAN, perimeter design, and HA models - Cybersecurity Alignment: Security zones, threat modeling, CSPM, CNAPP, and DLP strategies - DevOps & Automation Governance: IaC awareness, CI/CD pipeline oversight, policy-as-code understanding - AI/ML & GenAI Governance: - Familiarity with model lifecycle management, data privacy, auditability, and usage control - Alignment to ISO 42001, NIST AI RMF, and enterprise AI/GenAI policy frameworks Governance & Framework Alignment - Strong knowledge of TOGAF, COBIT, ISO 27001, and risk-driven architecture - Participates in Architecture Review Boards, Cloud Governance Councils, and AI oversight groups - Aligns with DSPM, Cloud Compliance Posture, and Zero Trust strategies Preferred Certifications - Cloud: Azure Solutions Architect, AWS SA-Professional, or GCP Architect - Architecture: TOGAF Certified, COBIT 2019 Foundation - Security: CISSP, CCSP (preferred) - AI Governance (Nice to Have): Familiarity with ISO 42001, NIST AI RMF Expanded Cybersecurity Alignment (Updated with OWASP) - Zero Trust and Segmentation: Familiarity with secure network and identity architecture patterns - Data Protection Lifecycle: Understanding of encryption, tokenization, DLP, and secure access - Threat Modeling: Awareness of techniques such as STRIDE, DREAD, and OWASP Top 10 risks, especially relevant for APIs, cloud-native apps, and AI-driven interfaces - API and Web Security: Ensures compliance with OWASP API Security Top 10 and Secure Coding Guidelines - Collaborates with AppSec teams to embed secure architecture practices into CI/CD pipelines AI/ML & GenAI Governance (Extended) - Ensures that GenAI tools and APIs adhere to secure integration principles, including OWASP AI Security & Privacy Guidelines - Participates in defining secure usage boundaries, input sanitization, and output validation frameworks - Collaborates with data scientists and ML engineers to map AI flows to threat models and control objectives Qualifications [Some qualifications you may want to include are Skills, Education, Experience, or Certifications.] Example: Excellent verbal and written communication skills
Posted 2 weeks ago
8.0 years
0 Lacs
New Delhi, Delhi, India
On-site
Position-Embedded developers EXp-8-15 yrs Job Location- Delhi Job Type-Hybrid About the Role: Design and develop software components tailored to the platform’s specific architectures, including hardware/software acceleration and offloading. Develop management software supporting multiple WAN technologies such as xPON, xDSL, and FTTH. Leverage chipset and board capabilities to deliver optimal performance and user experience. Develop secure software solutions for loading and updating HOME GATWAYS. Exploiting the chipset and board capabilities to offer the best performances and experiences. Work on Linux kernel to build the foundational layer (embedded Linux, drivers, BSP, bootloaders) for hardware platforms like Home Gateways. Work with cutting-edge technologies and standards, engaging extensively with chip vendors and hardware manufacturers to shape the future of connected homes. Demonstrate creativity, conceptual thinking, and a strong eagerness to learn and experiment with new ideas. Possess strong analytical and synthesis skills. About You: Minimum of 8+ years of experience in Embedded Software development, with expert-level proficiency in C programming. A minimum of 5+ years of core software development experience specifically in the HOME GATEWAY DOMAIN (routers) is required. Candidates with less than 5 years of experience in this domain will not be considered. A minimum of 5+ years of hands-on experience with frameworks such as openWrt or RDK-b. Intermediate level of practical technical knowledge in GIT, Bash, and Python. Practical experience with Linux software development and excellent debugging skills (e.g., gdb, JTAG). Solid understanding of the Linux kernel, OS, and device drivers (GPIO, flash storage, Ethernet, etc.). Knowledge of embedded Linux bootloaders such as u-boot. Familiarity with networking stacks and management protocols like TCP/IP, L2/L3, xDSL, and OMCI. Nice to Have: Experience with prplOS development. Nice to Have: Experience integrating hardware and software for chipsets relevant to the router/gateway industry (ARM, MIPS, x86 SoCs from Broadcom, MxL, Qualcomm, Mediatek, etc.).
Posted 2 weeks ago
15.0 - 20.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Solutions Architect Experience: 15-20 years Location: Chennai and Pune Job Description The role owns the design & development of solution against the opportunity. Should be able to design the right fir technical solutions and defend the same with the customers in domains like Tx, IP, SD WAN, RAN , and core along with the required tool and automation needs. Objective of the position is increasing revenue, profitability, by providing market competitive solution. This is a tactical role which defines the direction of new solutions, processes, standards based upon business strategy or customer need, with a significant mid-term impact on business unit overall results. Responsibilities Serve as a technical expert on solutions design, development, and implementation requirements to address business needs. Analyze the functionality and constraints of recommended solution across multiple systems/platforms/applications. Scan the technology requirements of market, participate in product development activities, represent in customer / marketing forums to increase brand awareness. Ensure compatibility, interoperability, stability, and usability of solutions. Design and deliver complex solutions as per customer requirements. Work with various stakeholders including sales, product, and engineering teams to jointly assess customer requirements. Work with clients, internal stakeholders to provide integrated solution across multiple products and domains to meet the client requirements. Provide expertise to internal teams and/or external vendors and partners to design complex solutions and ensure effective integration of the solution. Identify, communicate, and mitigate Risks, Assumptions, Issues and Decisions throughout complete lifecycle of Pre-sales. The role may be an individual contributor or may lead a small team. Desired Skill sets Knowledge of working in multiple domains of telecommunications such as transport, IP, SD WAN , Cloud , RAN and core network with experience in at least two of the said domains. Ability to translate customer and business requirements into technical solutions. Knowledge and Understanding o telecommunication network management and automation needs and solutions. Experience in managing international customer opportunities Willing to travel to meet customer needs within and outside India Experience in managing RFP s for international customers Seniority Level Mid-Senior level Industry Software Development Employment Type Full-time Job Functions Management Design Skills Presentations Solution Architecture SAP Sales & Distribution Technical Solution Thanks and Regards
Posted 2 weeks ago
5.0 years
0 Lacs
Navi Mumbai, Maharashtra, India
On-site
Key Responsibilities 1. M365 Global Administration & Security · Serve as Global Admin for Microsoft 365, managing tenant configurations, user access, and license allocation. · Design, create, delegate, and maintain SharePoint Online sites with granular security/permissions. · Implement and enforce security policies (e.g., Conditional Access, DLP, MFA) across M365 suite (Teams, Exchange Online, OneDrive, etc.). · Troubleshoot M365 service issues, perform root-cause analysis, and lead migrations/upgrades. 2. Domain, DNS & Network Management · Administer global domains, including DNS record management (A, MX, CNAME, TXT), renewals, and SSL/TLS certificates. · Monitor network infrastructure (routers, switches, firewalls) and liaise with ISPs to ensure 99.9%+ uptime. · Optimize network performance, conduct bandwidth analysis, and implement WAN/LAN solutions. 3. Infrastructure & End-User Support · Oversee system health (Windows/Linux servers, Azure AD, Hyper-V/VMware), patching, and backups. · Resolve hardware/software issues (e.g., OS errors, driver conflicts) and minor printer troubleshooting (connectivity, driver setup, jam resolution). · Manage IT assets (laptops, servers, network devices) and vendor relationships. 4. Strategic & Security Leadership · Develop IT infrastructure roadmaps aligned with business goals (e.g., cloud migration, zero-trust architecture). · Conduct security audits, vulnerability assessments, and ensure compliance (GDPR, ISO 27001). · Lead disaster recovery planning and testing. 5. Process Optimization & Documentation · Automate routine tasks via PowerShell (e.g., M365 reports, user provisioning). · Maintain detailed documentation for configurations, SOPs, and incident responses. --- Required Skills & Qualifications · Experience: o 5+ years in IT infrastructure roles with 3+ years as M365 Global Admin. o Proven expertise in SharePoint site management, security delegation, and compliance. o Hands-on experience with DNS/domain management (e.g., GoDaddy, Cloudflare) and network protocols (TCP/IP, VLANs, VPN). o Proficiency in resolving system/end-user issues (OS, printers, mobile devices). · Technical Knowledge: o M365 suite (Exchange Online, Intune, Purview), Active Directory, Azure AD. o Network monitoring tools (e.g., Nagios, PRTG) and firewall management (Palo Alto, Fortinet). o Basic scripting (PowerShell for M365 automation). · Soft Skills: o Strong leadership, problem-solving, and cross-functional collaboration. o Ability to communicate technical concepts to non-technical stakeholders. · Education/Certifications: o Bachelor’s degree in Computer Science/IT or equivalent experience. o Certifications: Microsoft 365 Certified: Enterprise Administrator Expert, CompTIA Network+, or similar. --- Preferred Qualifications · Experience with cloud platforms (Azure/AWS). · Knowledge of ITIL frameworks and DevOps practices. · Certifications: CCNA, CISSP, or PMP. Job Type: Full-time Pay: ₹15,000.00 - ₹35,000.00 per month Work Location: In person
Posted 2 weeks ago
2.0 years
0 Lacs
Gurugram, Haryana, India
On-site
Join our Team as a Technical Support Team Lead Location: Gurgaon About the role: Are you a natural leader with a passion for technology and customer service? As a Technical Support Team Lead, you’ll guide and support a team of First Line Technical Engineers, helping them grow their skills, deliver exceptional service, and resolve complex issues. You’ll play a key role in incident management, customer satisfaction, and continuous improvement, working closely with internal teams and third-party suppliers. If you thrive in a fast-paced environment and enjoy being at the forefront of technical support, this is your opportunity to lead from the front. What makes you a great fit: Minimum 2 years’ experience in a technical or administrative role At least 1 year of experience leading a team in a contact centre or customer-facing environment Strong knowledge of VoIP infrastructure and protocols Experience supporting cloud-based and on-premise telephony solutions Familiarity with networking (LAN/WAN), SIP, and Mitel or similar platforms (desirable) ITIL Foundation certification (desirable) Excellent communication and interpersonal skills Calm under pressure with strong problem-solving abilities Highly organised, proactive, and detail-oriented Passionate about coaching and developing others Able to manage complex environments and coordinate multiple stakeholders Key responsibilities: Lead and support a team of First Line Technical Engineers Implement and manage Incident Management procedures Act as Incident Manager and primary customer interface for operational issues Build relationships with third-party suppliers and manage escalations Monitor team performance against SLAs and expedite urgent tickets Conduct quality checks and provide feedback to team members Collaborate with internal departments to resolve technical issues Assist with customer and internal reporting Support training, coaching, and onboarding of new team members Contribute to process improvements and customer satisfaction initiatives Maintain accurate and up-to-date ticket and documentation records Assist with implementation and support projects as needed Perks for our People: Holidays : 18 days annual leave, + 6 public holidays Other Leave : 7 days casual leave, 7 days sick leave Development : In-House Training Academy Wellbeing : Mental Health support Who we are: Onecom is an award-winning provider of Communication Technology, trusted by UK organisations to deliver Simply Brilliant Customer Experiences. Our values: We champion our values in everything we do: Innovation, Integrity, Ambition, Knowledge, Inspiration. ED&I: We are committed to equity, diversity, and inclusion, and we encourage candidates to complete our equality monitoring form as part of the application process. Responses are anonymous and help inform our future initiatives.
Posted 2 weeks ago
10.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Experience : 4 – 10 Years Work Location : Hyderabad Work Mode : Work from Office Primary Skills : Routing & Switching : Strong understanding of L2/L3 networking Load Balancers/WAF : Hands-on experience with A10 , F5 , Citrix NetScaler Firewalls : Working knowledge of FortiGate , Palo Alto , Cisco ASA , Checkpoint Switches : Configuration and troubleshooting on Dell and Cisco switches Virtualization Networking : VMware Networking concepts Cloud Networking : Azure : VNet, Peering, NSG, UDR, VPN (S2S/P2S), Load Balancer, ExpressRoute, App Gateway (WAF), CDN, Azure Firewall, DDOS, DNS, Azure Virtual WAN, Front Door, Bastion, NVA, Network Watcher AWS , OCI , GCP : Exposure to networking services on these platforms Job Responsibilities : Design and implement complex network architectures and cloud network solutions Actively troubleshoot and resolve customer issues related to on-prem and cloud networks Plan and execute deep-dive technical activities and lead network-related projects Manage and close support cases efficiently using internal ticketing systems Ensure SLA compliance, incident lifecycle management, and knowledge base contributions Drive process improvement and maintain documentation in the central repository Participate in on-call support rotation Collaborate cross-functionally to align network infrastructure with business needs Mentor team members and share technical knowledge through how-to guides and meetings Requirements : Hands-on experience in routing, switching , and firewall/load balancer technologies Strong background in hyperscale cloud networking (Azure mandatory; AWS, OCI, GCP desirable) Exposure to ITIL practices ; ITIL certification is a plus Experience working with ticketing tools and monitoring systems Excellent communication and presentation skills Ability to handle client interactions , understand requirements, and suggest solutions Must be self-driven , proactive, and capable of managing deadlines Certifications (Preferred) : Cisco CCNP (preferred) or multiple CCNA certifications CCIE (desirable) Azure / AWS certifications are an added advantage ITIL Foundation certification
Posted 2 weeks ago
3.0 years
0 Lacs
Chandigarh, India
On-site
🔹 Job Summary: We are looking for a proactive and technically skilled Service Engineer to join our team. The ideal candidate will have hands-on experience in S tructured cabling , CCTV installation & maintenance , and D esktop/Laptop troubleshooting . You will be responsible for ensuring smooth onsite deployments, addressing technical issues, and maintaining client systems to the highest standards. 🔧 Key Responsibilities: Install and maintain structured cabling (CAT6, Fiber, etc.) at client sites Set up and troubleshoot CCTV surveillance systems (IP & Analog) Provide desktop and laptop support , including OS installation, hardware replacement, network configuration, etc. Perform routine preventive maintenance of IT hardware and cabling infrastructure Handle network switch/router installation , basic configuration, and patching Diagnose and resolve hardware, software, and peripheral issues Coordinate with vendors or internal teams for escalated technical problems Document and report service visits, customer interactions, and issues resolved Ensure adherence to service-level agreements and safety standards 🧰 Required Skills & Qualifications: Diploma or Bachelor’s in IT, Electronics, or relevant field 1–3 years of field experience in IT service or infrastructure support Strong understanding of LAN/WAN networks and structured cabling Experience in installing and maintaining CCTV systems (Hikvision, CP Plus, etc.) Knowledge of Windows OS, MS Office, basic networking, and system formatting Good troubleshooting, communication, and customer handling skills Ability to work independently and travel to client sites 🏆 Preferred Skills (Bonus): Knowledge of A ccess control systems or biometric devices Experience with C rimping, Patch panel dressing , and R ack management Basic knowledge of firewalls, routers, or IP addressing Familiarity with ticketing tools or service reporting software 📢 Why Join Us: Work with a dynamic and experienced tech team Exposure to large-scale infrastructure deployments Opportunities for growth and technical training Be part of cutting-edge IT solutions To Apply: Send your resume to info@performant.in or contact us at 9872222101, 8728992899.
Posted 2 weeks ago
8.0 - 9.0 years
0 Lacs
Kolkata, West Bengal, India
On-site
Job Description Expertise in managing Office 365 environments, including mailing and collaboration tools. Proficiency in Active Directory, Group Policy creation, Endpoint backup solutions. OS updates, and software deployment infrastructure. Have understanding and working knowledge on Intune, Azure and Virtualization technologies. Day to day configuration management and operations of firewalls, switches and WAN technologies. Uses knowledge of LAN/WAN systems to help design, support, and setup network. Tests and evaluates network systems to eliminate problems and make improvements. Extensive knowledge of deploying and troubleshooting L2/L3 Multilayer Switching protocols VLAN, STP, VTP, HSRP, MLAG Experienced with various dynamic routing protocols, specifically BGP and experienced with IPsec VPN, Route management using PBRs. Monitor support tickets from start to closure Must be able to work flexible shifts to support the local users . Assist other support team members in the other locations as required. Support other operations, infrastructure and security/compliance projects as required. Escalate all IT issues to management in a timely manner Document operational procedures and process as required Evaluate and respond to situations that may occur causing major issues Qualification Preferred Tech Graduate At least 8-9 years of total IT experience with a minimum of 5 years of experience with IT Helpdesk/Service Desk management in Enterprise environment Strong coordination skills to work with multiple cross functions Proactive and creative, Attention to detail, Excellent research skills Excellent English communication skill (both Written & Verbal) Customer-centric Problem Solver Critical thinker Location: Kolkata - EMBI, Kolkata, West Bengal, India
Posted 2 weeks ago
0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Job Description Who You’ll Work With You will work with software development engineers, hardware engineers, field support engineers, product managers, and software test engineers to analyse customer requirements and use cases, gather technical details, create software test plans, and validate that the product meets our customer’s requirements. You will also work with our customer support and engineering teams to help address escalated customer issues by reproducing, and debugging those in the lab. The role will provide opportunities to create real impact in the rapidly growing Software defined (SD) branch, SD-WAN, Cloud IT services, and virtualization technologies. What You’ll Do Arista Networks is looking for world-class Software Test Engineers (aka System Test engineers) to help us in building the highest quality networking products. If you love networking. If working on complex & scaled out network topologies makes you excited. If you like to challenge yourself to find the hard-to-find bugs and if troubleshooting & debugging network and system problems gives you a thrill, this role is tailor made for you. At Arista, you’ll bring your intelligence, creativity, and drive every day & work with our products exactly how they are going to be used by our end customers and while doing so, make sure that the products are going to work every time. Your job is to find the hard bugs, the ones not easily exposed by the developers’ automated unit and product level tests. You will NOT spend your time running manual regressions of mind numbing, 1000 page test plans, because Arista’s developers automate all the basic functional and integration tests. Courtesy our super collaborative work environment, you’ll spend your time embedded deeply with multiple engineering teams, working side by side with the developers, POC engineers, account teams, working together as one team and do all of it to help us to explore, find and fix software problems before they can reach the customers. We take quality seriously and we invite you to be a champion of software quality!! Qualifications Experience & Education: BE/ B.Tech/ME/ M. Tech with networking industry experience. Proven expertise in creating test methodologies and writing test plans. Strong knowledge in one or more of the following areas: Ethernet, RSTP/ MSTP, VLANs, IP Routing, TCP/IP, OSPF, IS-IS, BGP, IGMP, PIM SM/SSM, QoS, L2-L3 protocols, Platform validation, HA, QOS, network management. Experience with IXIA and/or Spirent test tools desired. Work with the developers on your team in creating their plans for automated tests to complement the exploratory testing that you perform. Participate in functional specification and software design reviews held by your team and provide customer centric input. Work in a highly productive environment along with best of the engineers on Linux platform that cuts a typical development cycle by order of magnitude with a laser focus towards quality. Use every means possible to find the bugs in the software and/or hardware being developed by your team. Write test plans to validate Arista features and products. Design test network topologies to validate functionality, performance, stability and scalability of features and products. Execute test plans to verify all aspects of the product. Identify defects and validate resolution. Work as an agile member of a combined development and test team, running in short cycles to develop functional software in quick iterations.
Posted 2 weeks ago
15.0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
Profile : Network Cabling Design Engineers Locations: Noida, BLR,Mumbai Experience : 5+15 years in designing network cabling solutions Job Overview We are seeking a Senior Network Cabling Design Engineer for our locations in Noida and Bangalore. This position involves expert-level tasks in designing and implementing network cabling systems, ensuring robust and scalable network infrastructure. The ideal candidate will excel in planning and executing cable pathway designs and have extensive experience with AutoCAD and structured cabling systems. Qualifications and Skills Proficiency in AutoCAD is essential for crafting precise and efficient network cable layouts (Mandatory skill). Strong expertise in structured cabling implementations to ensure standardized network reliability (Mandatory skill). Ability to design effective cable pathways that optimize space and cost efficiency (Mandatory skill). Solid experience in reading and interpreting blueprints to align design with architectural considerations. Understanding of network topology concepts to construct coherent and logical network frameworks. Know-how of data center infrastructure to support high-performance connectivity within the data center ecosystem. Experience in LAN/WAN design to facilitate seamless local and wide area network communications. Familiarity with Ethernet technologies to implement versatile and reliable network connections. Roles and Responsibilities Develop detailed network cabling designs that align with customer specifications and industry standards. Collaborate with project managers and clients to ascertain requirements and deliver tailored solutions. Supervise installation teams, ensuring adherence to design plans and quality control processes. Update and maintain documentation for cabling systems to support future upgrades and troubleshooting. Conduct site assessments and provide technical guidance to optimize network infrastructure setup. Work closely with IT teams to integrate new technologies into existing cabling structures seamlessly. Test and validate network installations to guarantee maximum reliability and performance of the cabling system. Stay updated on industry trends and technologies to innovate and maintain cutting-edge network designs.
Posted 2 weeks ago
8.0 - 12.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
About Company: Our client is a global technology consulting and digital solutions company that enables enterprises to reimagine business models and accelerate innovation through digital technologies. Powered by more than 84,000 entrepreneurial professionals across more than 30 countries, it caters to over 700 clients with its extensive domain and technology expertise to help drive superior competitive differentiation, customer experiences, and business outcomes. Job Title: Network Location : (PAN India) – Bangalore (Global village Tech Park) / Hyderabad (Rai Durg) / Mumbai (Powai / Mahape) / Chennai (DLF IT Park) / Pune (Shivajinagar) / Noida (Candor Techspace, Industrial Area) / Gurgaon (Ambience Island, DLF Phase 3) / Kolkata (Merlin Infinite, Salt Lake Electronics Complex) Experience : 8 to 12 Years Employment Type : Contract to Hire Work Mode : Hybrid Notice Period : Immediate Joiners Only Job Description: We are looking for a L2 engineer who can perform the following tasks Resource with scripting pythonAnsible background will be an added advantage Let me know if you have anyone who can be readily deployed Kindly note this is independent of the network assessment activity. Plan execute test and provide support for production data centers and campus networks worldwide encompassing LAN WAN and wireless technologies Conduct an audit of the global WAN infrastructure connectivity based on specified parameters and maintain documentation Configure implement and support connectivity from major cloud service providers AWS Azure GCP to on premises and cloud data centers Ensure that all devices are integrated with network monitoring systems that provide s Manage multiple highvisibility and highimpact projects concurrently Create and maintain a network knowledge base and operational Run Book Collaborate with crossfunctional teams to support our 247 engineering operations business applications and both onpremises and cloud infrastructure Execute upgrades and patches for network devices in accordance with the lifecycle management process
Posted 2 weeks ago
2.0 years
0 Lacs
Goa, Goa
Remote
Additional Information Job Number 25120335 Job Category Information Technology Location W Goa, Vagator Beach, Bardez, Goa, Goa, India, 403509 Schedule Full Time Located Remotely? N Position Type Non-Management POSITION SUMMARY Install, configure, manage, maintain, test, evaluate, and repair computer networks, workstations, support server system(s), supporting hardware/software, user accounts, and computer/telephone rooms. Train/instruct users in proper use and security of all systems. Troubleshoot/repair/resolve technical problems/issues related to computer hardware/software/LAN and WAN/internet. Respond to program error messages. Provide network communications support and technical guidance. Refer major problems to vendors/technicians. Analyze, recommend, and implement process improvements. Consult with others to assess/analyze/resolve computing needs and system requirements. Inspect, test, and diagnose computer equipment/systems. Plan and coordinate information technology-related equipment installations, moves, additions, changes, and system enhancements. Plan, coordinate, and implement network security measures. Provide end-user support for all applications. Plan and manage disk space for entire network. Maintain accurate inventory of all technological devices. Enter commands and activate controls on computers and equipment. Ensure backup tapes are locked in a fireproof safe. Follow all company policies and procedures, report accidents, injuries, and unsafe work conditions to manager. Maintain confidentiality of proprietary information; protect company assets. Address guests’ service needs; assist other employees. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Serve as role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop and maintain positive working relationships with others; support team to reach common goals. Ensure adherence to quality expectations/standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds. Stand, sit, or walk for extended periods of time. Enter and locate information using computers/ Point of Sale (POS) systems. Move up and down stairs/ramps. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: Technical, Trade, or Vocational School Degree. Related Work Experience: At least 2 years of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Posted 2 weeks ago
5.0 - 9.0 years
0 - 0 Lacs
chennai, tamil nadu
On-site
The IT Infrastructure Manager position in the pharmaceutical and life sciences sector in Chennai, Tamil Nadu requires a professional with 5-9 years of experience. As the IT Infrastructure Manager, you will be responsible for overseeing the hospital's entire IT infrastructure to ensure reliable, secure, and efficient systems that support healthcare delivery. Your primary duties will include managing servers, networks, data centers, cybersecurity, and hardware/software systems while adhering to healthcare regulations. Your key responsibilities will involve planning, implementing, and managing the hospital's IT infrastructure, which includes LAN, WAN, wireless, servers, and storage systems. It will be crucial for you to ensure the 24/7 availability and optimal performance of critical hospital systems such as EMR/EHR, PACS, LIS, and HIS. Maintaining cybersecurity protocols and compliance with healthcare data protection laws like HIPAA and NABH will be a key aspect of your role. You will lead infrastructure projects, upgrades, and migrations while supervising and supporting IT technical staff, vendors, and third-party contractors. Conducting regular risk assessments and disaster recovery drills, managing IT asset inventory and lifecycle, and collaborating with clinical and administrative departments to resolve IT-related issues will also be part of your responsibilities. Your experience should include a strong understanding of hospital systems and IT compliance standards, along with proficiency in virtualization, cloud platforms, firewalls, and enterprise networks. Possessing certifications such as CCNA, MCSE, ITIL, or CISSP would be advantageous. Moreover, excellent leadership, communication, and problem-solving skills are essential for this role. Developing documentation, policies, and standard operating procedures (SOPs) will also be a part of your duties as the IT Infrastructure Manager.,
Posted 2 weeks ago
5.0 - 10.0 years
0 Lacs
maharashtra
On-site
The Account Manager in Enterprise Sales at Y5 Enterprises is a full-time role based in Mumbai. In this position, you will be responsible for managing and expanding relationships with key enterprise clients, ensuring their satisfaction, and driving sales operations and business development initiatives. Your day-to-day tasks will involve developing and executing strategic account plans, collaborating with internal teams to provide solutions, and identifying new business opportunities. Your role will involve developing long-term sales pipelines to enhance the company's market share, with a focus on larger deals and portfolio management. You will work closely with management to devise future business plans and independently determine strategies to achieve them. Building strong relationships with key IT and business executives, including C-level executives, will be crucial in this role. As an Account Manager, you will apply consultative selling techniques to identify and advance opportunities that lead to sustainable revenue growth. Maintaining high levels of customer loyalty, trust, and integrity will be essential, as indicated by company surveys and reports. You will also advocate for client needs during solution sales negotiations and troubleshoot any delivery issues that may arise. Additionally, you will be responsible for developing business plans in collaboration with customers, analyzing client industries and competitive landscapes to facilitate meaningful client interactions. Managing accounts to protect and grow the company's business, coordinating forecasts, planning, and reporting, will also be part of your role. Furthermore, you will focus on generating new business, managing sales pipeline activity, and working towards achieving quarterly, half-yearly, and annual quotas. Your expertise in margin recovery activities/strategies will be valuable in this role. Acting as the primary interface for international accounts, you will collaborate with global and local business teams to meet customer requirements and align them with company capabilities. To qualify for this position, you should possess strong account management and customer satisfaction skills, along with proven experience in sales, sales operations, and business development. Excellent communication and negotiation skills are a must, along with the ability to work independently and as part of a team. A bachelor's degree in Business, Marketing, or a related field is required, and experience in the enterprise technology sector would be advantageous. Ideally, you will have 5 to 10+ years of experience in selling networking technology, with expertise in LAN/WAN/Wireless Networking. Being viewed as an expert in your field by both the company and customers, and serving as a mentor in selling strategy, including designing strategy, will be key aspects of this role.,
Posted 2 weeks ago
0.0 - 31.0 years
1 - 3 Lacs
Tukoganj, Indore
On-site
Technical proficiency in CCTV systems and related equipment. Excellent problem-solving skills and attention to detail. Strong ability to interpret technical manuals and wiring diagrams. Good communication skills for interacting with clients and team members. Setting up hardware and installing and configure software and driversMaintaining and repairing technological equipment (e.g. routers) or peripheral devicesInstalling well-functioning LAN/WAN and other networks and manage components (Setting up and installing new hardware and software systems. Diagnosing and troubleshooting computer issues. Maintaining hardware and software by conducting regular maintenance and updates. Identifying and resolving network, connectivity, and server issues. Upgrading firmware, software, and outdated hardware systems. Monitoring and maintaining security systems and installing updates. Providing technical support to users and resolving technical errors. Performing regular tests, upgrades, and backups. Preparing technical documents, such as error and maintenance reports. servers, IPs etc.) Install CCTV cameras and surveillance systems in various locations Maintain and repair existing CCTV systems Perform regular system inspections to ensure optimal performance Troubleshoot and resolve technical issues with CCTV equipment Collaborate with security and IT teams to integrate and maintain surveillance systems
Posted 2 weeks ago
0.0 - 31.0 years
1 - 2 Lacs
Swargate, Pune
On-site
Job Profile: Technical Support Engineer (Pune) Job Description: We are looking for a Male/Female candidate who has good verbal and written communication skills, exhibiting fluency working with customers from different geography. Candidate should have a good analytically, troubleshooting skills and work closely with customers to resolve the problems with remote access and log analysis. Job Responsibilities: • Possess a good understanding of TCP/IP and LAN / WAN networking • Possess basic understanding of PLC, HMI, SCADA • Possess a good understanding of Serial communication (RS232/485/422) • Ability to work with Service Desk, Local Support to troubleshoot and resolve issues • Ability to replicate the reported issue in a lab and troubleshoot • Ability to deploy test solutions based on requirements • Expertise in documenting the technical solutions Qualification: • Education: Diploma/ BE /MSC/ BSC • Field: Electronics/ Instrumentation/ Electrical
Posted 2 weeks ago
2.0 - 31.0 years
5 - 7 Lacs
Mumbai/Bombay
On-site
Job Title: IT Trainer (Hardware & Networking) Department: IT Location: Dadar, Mumbai Qualification: BST-IT Experience: 2–5 Years Salary: ₹45,000 – ₹65,000 per month Gender: Male/Female Job Description: We are looking for a skilled IT Trainer (Hardware & Networking) to conduct hands-on training sessions in computer hardware, networking, and operating systems. The ideal candidate should have practical experience and a passion for teaching. Key Responsibilities: Conduct training sessions on hardware, networking, and OS (Windows/Linux) Explain LAN/WAN, IP addressing, routers, switches, network setup Guide students in troubleshooting and lab exercises Prepare course materials, tests, and practical assignments Support certification-oriented training (e.g., CompTIA A+, N+, CCNA) Monitor student progress and provide feedback Requirements: BST-IT with 2–5 years of relevant experience Strong knowledge of system assembly, maintenance, and networking Good communication and presentation skills Training experience preferred; relevant certifications are a plus
Posted 2 weeks ago
2.0 - 5.0 years
2 - 6 Lacs
Bengaluru
Work from Office
Please carefully review the position requirements before submitting a potential candidate for consideration. JOB PURPOSE & DESCRIPTION: We are looking for a motivated Junior Network Engineer to join our newly created global network services team. This role offers an excellent opportunity to develop your skills and gain hands-on experience in managing and supporting our global network infrastructure. The ideal candidate will have a foundational understanding of network engineering, including basic knowledge of Checkpoint firewalls, Meraki platforms, and network automation. The primary focus will be on assisting with the operational management of our network, including monitoring performance, troubleshooting issues, and ensuring high availability and reliability. The candidate will also support network projects, collaborate with cross-functional teams, and assist in the implementation of new technologies and infrastructure solutions. Additionally, they will work closely with senior engineers and regional networking teams across the world to ensure cohesive and efficient global network operations. KEY RESPONSIBILITES: Assist in managing and optimizing global network infrastructure to ensure seamless connectivity and robust performance. Monitor network performance, troubleshoot issues, and ensure high availability and reliability. Support network projects, including upgrades, expansions, and new deployments. Collaborate with cross-functional teams to align network strategies with business goals. Assist in maintaining and managing Checkpoint firewalls and other security solutions. Assist in maintaining and managing Meraki platforms and other networking solutions. Assist in the development and implementation of network automation solutions to enhance efficiency and reliability. Develop DevNet skills to automate network tasks and streamline operations. Document network configurations and implementation tasks. Support and implement change management strategies. Share knowledge, discoveries, ideas, challenges, and solutions with peers, managers, and executives. Provide emergency operational support outside office hours when necessary. JOB REQUIREMENTS: Education & Certificates College degree in Computer Science, network administration, system administration or equivalent. CCNA certification is an asset. Checkpoint CCSA certification is an asset. Possession of any ITIL certifications is an asset.. Technical Skills & Experience 0-2 years of experience in network engineering. Understanding of network protocols and standards: IP and Ethernet technologies, routing protocols (OSPF, EIGRP, BGP), and service quality parameters (QoS). Foundational knowledge and hands-on experience with Checkpoint firewalls and Meraki platforms. Knowledge of the telecommunication industry in the following areas: LAN, WAN, VPN, IP Telephony, network security (firewall, web filtering, IPS/IDS), wireless technology, and load balancing. Basic expertise in network automation and DevNet skills is an asset. Experience with network observability solutions and performance optimization. Good communication and teamwork skills. Experience with network security, including IPS/IDS, web filtering, and VPN is an asset. Experience with industrial networking is an asset (IT/OT). Experience with cloud networking and virtualization technologies is an asset. Exposure to an international and diverse culture is an asset. Experience in wireless network design and operation is an asset. COMPETENCIES: Strong capacity to work with a sense of urgency, prioritize, and multitask. Ability to work in a fast-paced environment and handle stress effectively. Entrepreneurial mindset with good communication skills. Innovative problem-solver with creativity and meticulous planning abilities. Customer-obsessed with a good sense of adaptability in a diversified environment, working with both technical and non-technical audiences. Excellent written and spoken communication skills in English. Attention to detail and strong organizational skills. Thrive in a customer-focused, team environment. Experience with end-user support and understanding of the internal customer’s perspective, demonstrating perseverance and emotional intelligence. Creative and proactive approach to network and cybersecurity environments, with good knowledge of industry standards, legislation, and best practices (e.g., ITIL). Demonstrate a development mindset, embracing and managing change. Passion for learning and engaging with new ideas, able to challenge the status quo and propose scalable alternatives. KEY RELATIONSHIPS : Collaborate closely with senior network engineers and peers across all regions. Frequent communication with regional network teams and IT managers across the world. Regular interaction with global management to align network strategies with business goals. Maintain dynamic and transparent communication with all IT teams and employees at all levels, from different departments. Foster a collaborative and inclusive work environment, ensuring effective communication and teamwork. For additional details regarding submission eligibility and payment terms, please refer to your contract. Only submissions from agencies with current service contracts in place will be considered.
Posted 2 weeks ago
5.0 years
0 Lacs
Pune, Maharashtra, India
On-site
Why join us? Senior Network Engineer Job Spec We are seeking a highly skilled and experienced Senior Network Engineer to join our dynamic IT team. In this role, you will be responsible for providing advanced technical support and expertise in the maintenance, troubleshooting, and optimization of our network infrastructure. You will work closely with other IT professionals to ensure the highest levels of performance, security, and reliability for our network systems. Responsibilities Key Role Features Advanced Network Support: Provide third-line support for complex network issues, working to resolve incidents and problems that have been escalated from lower support levels. Network Monitoring and Maintenance: Monitor network performance, identify and resolve bottlenecks, and ensure the network is running efficiently and securely. Documentation: Maintain detailed and accurate network documentation, including configurations, network diagrams, and process guidelines. Collaboration: Work closely with other IT teams, including first and second-line support, to ensure seamless integration and operation of network systems. Engagement with suppliers ensuring services are delivered efficiently Be part of the wider Compute and API team on-call rota. Key KPIs Quality and timeliness of deliverables. Customer satisfaction and feedback. Compliance with network standards and policies. Manage and maintain L2/L3 switches, routers, and multiplatform firewalls (e.g., Cisco, Juniper) Monitor MPLS and internet circuits, ensuring uptime and performance Design and deploy functional networks (LAN, WLAN, WAN), configure and install various network devices and services (e.g., routers, switches, firewalls, load balancers, SD-WAN, VPN, QoS). Perform network change control and implementation Provide 24x7 operational support and incident resolution Analyze and resolve connectivity and network-related issues Ensure regular network backups and restoration procedures Generate daily and weekly reports on network health and incidents Collaborate with clients and internal teams for issue resolution and upgrades Maintain accurate network documentation, diagrams, and SOPs What will help you succeed in this role? Required Technology Competencies Strong understanding of LAN/WAN technologies and TCP/IP, DNS, DHCP, VPN protocols Experience of setting up new offices from greenfield to brownfield desirable Knowledge of networking hardware including Structured cabling, switches, WLC and routers Hands-on experience with Cisco CLI, Juniper JUNOS, Palo Alto and Fortinet/Mist platforms Hands-on experience in network analysis tools including SolarWinds Hands on experience of communication and routing protocols Proficiency in network monitoring tools and performance tuning Experience maintaining SolarWinds network monitoring tool to keep the system current and true to the network. Excellent analytical and troubleshooting skills Strong verbal and written communication Ability to work independently and in a team Knowledge of Teams Telephony. Knowledge of Azure networking (NSG’s, Peering, Routing, vNets, ExpressRoutes, NAT gateway, Azure VPN etc) Required Experience And Education Bachelor’s degree in Computer Science, Information Technology, or a related field. At least 5 years of experience in network engineering, with a focus on third-line support. Proficiency in network monitoring and management tools. Excellent problem-solving and analytical skills. Strong communication and interpersonal skills. Relevant certifications, such as CCNA, CCNP or equivalent, are highly desirable. What we offer At DWF, we deeply appreciate the significance of offering a comprehensive rewards package that extends beyond a basic salary. Our commitment is to ensure that each member of our team not only feels valued but is also duly rewarded throughout their tenure with us. Upon joining our organisation, you will have the opportunity to select from a diverse array of benefits, allowing you to carefully tailor a package that perfectly aligns with your individual needs and those of your family. In addition to our standard benefits, we offer a wide range of flexible benefits and robust well-being programs. Our recruitment process upholds the highest standards of fairness and engagement. It includes comprehensive interviews and, at times, a written assessment, an assessment day, or presentation. We aim to create a positive experience for all candidates and offer any adjustments or additional support. About Us DWF is a global legal business providing Complex, Managed and Connected Services. We empower people to be themselves within an inclusive and supportive environment, enabling everyone to achieve their full potential in line with their abilities and career aspirations.
Posted 2 weeks ago
5.0 - 9.0 years
0 Lacs
punjab
On-site
As an IT Network Engineer, you will play a crucial role in providing guidance and direction to vendor managed services. Your primary responsibility will be to ensure the effective architecture, execution, and operation of network and telecommunications systems to support and secure business processes. You will be at the forefront of Technology Engineering within the organization, tasked with overcoming challenges and finding solutions through a combination of creativity and engineering expertise. It will be your responsibility to ensure that all network security assets, both internal and external (including cloud systems), comply with relevant regulations and can successfully pass IT audits. You will be part of a team that takes ownership of delivering efficient and reliable IT services across a global network of 190 sites, 500+ servers, 3 data centers, and key Cloud providers. Your role will involve enabling, monitoring, and managing connectivity services and security operations for both on-premise and Cloud services. You will need to maintain these services within the parameters of business-aligned reliability, integrity, and risk tolerances. Additionally, you will champion an engineering mindset that focuses on continuous improvements through automation, self-service, CI/CD, and a "fix for good" approach. In terms of key relationships, you will interact with external vendors, internal business partners, and various IT teams supporting IT operations and infrastructure. Your ability to build effective relationships and collaborate across boundaries will be essential for success in this role. To be successful in this position, you should hold a Bachelor's degree in a related field or have equivalent experience. Possessing certifications in Cisco, Microsoft, AWS, Azure, VMware, ITIL, or cyber security will be advantageous. You should have a minimum of 5 years of experience supporting WAN, LAN, Wireless, Telecom, Voice, and Video collaboration environments, as well as system administration experience. Your core accountabilities will include vendor management, strategy & architecture, and technical operations related to network and voice services. You will be responsible for providing end-to-end expert guidance on managing Edge Device Connectivity, voice systems, and collaboration tools, as well as ensuring alignment with the organization's IT vision. In this role, you will make decisions related to design, strategy, project commitments, and incident management. You will also be responsible for evaluating vendor-selection processes and directing the workloads of IT operational security and infrastructure service providers. As an IT Network Engineer, you will face challenges such as changing priorities, deadlines, and managing a highly variable workload. Your ability to influence the broader IT team, improve collaboration, and educate employees on IT services will be critical. Your work environment may involve office settings, manufacturing or distribution environments, and occasional physical requirements such as lifting up to 50 pounds and specific vision abilities. Overall, this role requires a dedicated professional with strong technical competencies, a focus on continuous improvement, and the ability to drive efficient and reliable IT services within a global network environment.,
Posted 2 weeks ago
4.0 - 15.0 years
0 Lacs
hyderabad, telangana
On-site
As an SAP HANA Engineer with 4 to 15 years of experience, you will be responsible for various tasks related to HANA Backups and Restores. Your expertise will include in-place and out-of-place restoration of SAP HANA DB and Log. You should be proficient in performing restores from HANA Studio, HANA Command line, and from CV console. Additionally, you will have experience in configuring and scheduling HANA backups, particularly focusing on Multi-tenant, Scale out, and Scale in models of SAP HANA backup and restore. Your role will involve designing and configuring IP Network, WAN, and LAN free (SAN) based data backup solutions. You should be well-versed in data protection and backup recovery methodologies, such as virtual tape, disk to disk to tape, and data replication. Furthermore, you will be expected to configure, maintain, and troubleshoot Database Backups for Oracle, SQL, SAP, and Exchange systems. Your responsibilities will also include generating regular reports for management to facilitate cost recovery, capacity planning, and consolidation efforts. You will be involved in media rotation planning, management, and offsite movement scheduling for new backups as well as modifying existing jobs. Monitoring, troubleshooting backup failures, and installing backup monitoring and reporting tools will be part of your daily tasks. A strong understanding of TCP/IP and SAN technologies is essential for this role. Experience in CommVault upgrades, Service Pack, and Hotfix deployment will be beneficial in ensuring the smooth operation of backup and restore processes. If you are a proactive and detail-oriented professional with a solid background in SAP HANA backups and restores, we encourage you to apply for this position. Join our team in Mumbai and contribute to the efficient operation of our backup and restore systems.,
Posted 2 weeks ago
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