2574 Wan Jobs - Page 3

Job Title: Network Engineer Company: Sendcrux Labs Experience: 6 Months – 1 Year Location: [ Hyderabad ] Employment Type: Full-Time Work Mode: [On-site]About Sendcrux Labs:Sendcrux Labs is a fast-growing tech company focused on delivering robust communication and networking solutions. We are currently expanding our IT team and looking for a driven Network Engineer with foundational experience and a passion to grow in the field. Key Responsibilities: Assist in configuring and maintaining LAN, WAN, VPN, and firewall systems.Monitor and troubleshoot network performance issues.Support daily network operations and respond to technical requests.Perform routine updates and manage IP addressing, DNS, DHCP, and VLANs.Maintain documentation of network layouts, configurations, and incident logs.Collaborate with internal IT teams and vendors to ensure network stability and security.Requirements:Bachelor’s degree in Computer Science, IT, or related field.6 months to 1 year of hands-on experience in networking.Good understanding of TCP/IP, routing, switching, and subnetting.Familiarity with network tools and basic configuration of routers/switches.Strong communication and problem-solving skills.Knowledge of Cisco hardware is a plus.Preferred Certifications:CCNACompTIA Network+Why Join Us?Work with a talented tech team on real-time infrastructureContinuous learning and growth opportunitiesSupportive and innovative environmentCompetitive salary & benefits Interested Candidates Can Apply At:(hr@sendcrux.com & sirisha@sendcruxlabs.com) Job Type: Full-time Pay: From ₹216,000.67 per year Schedule: Monday to Friday Work Location: In person

Clear Pass: Job Description TAC Designation: Engineer Networking Role: L1 Engineer Location: Chennai (Ambit IT Park) Shifts: Flexible to work in Night Shifts Job Responsibility: Troubleshoot/Diagnose all Level 1 issues from the customers and driving satisfactory resolution of the issues. Troubleshoot Product, Codes and Configuration issues Ensure consistent customer satisfaction Document all communication with customers in the CRM Interface with international customers (via Phone Support) Timely handoff (escalation) of cases that require technical or political to L2 TAC Primary Skills: OSI layers detailed understanding of each layers function and relevant protocols that operates at each level TCP/IP thorough understanding and clear explanation about windowing/handshake mechanism MAC header structure and use of each fields IP header structure and use of each fields ARP how ARP works in a Layer 2 and Layer 3 communication Mac address table fields and how a switch uses MAC table for switching decisions ARP table and how a switch uses ARP table Routing Table fields and how a Router uses routing table for routing decisions DHCP protocol messages (clear understanding of DORA process) DHCP operation in layer 2 and layer 3 scenarios (server & client in same vlan or different VLAN) thorough understanding of Broadcast domain and Collision Domain thorough understanding of Unicast, Multicast and Broadcast traffic thorough understanding of Subnetting, Vlan, VTP, 802.1q, STP, Linkage thorough understanding of RIP (version 1 and 2) and OSPF (link states, LSA types, area types, router types, neighbor communication) Difference between Routing and Routed protocols Good troubleshooting approach (from Level 1 to 7 of OSI) Look into Wireshark capture ARP learning process and it's flavour How switch learns the mac address DHCP server and Client communication in same network and different network OSI headers Protocol and port number working OSI layer model and its learning of encapsulation and decapsulation IP Addressing and Subnetting Difference between layer two and three switch DHCP, Switching and Routing with OSI headers STP Vlan Trunk and Access port how switch learns the mac address How ARP learns the mac address in same subnet and different subnet Difference between hub, layer2 switch and layer 3 switch and router DHCP DORA process sender IP, mac and port number and destination IP, mac and port number OSI: how to troubleshoot in network with help of OSI model. Data link header Ip header TCP header

Educational qualification: BE, MCA / Any relevant degree Experience: 1 to 5 years Job Location: Nagercoil Responsibilities Proficient in managing LAN, WAN, and MAN Infrastructure, with the ability to learn and execute daily network operational tasks effectively under supervision. Possess foundational expertise in TCP/IP addressing, TCP, UDP, and subnetting techniques, with a growing understanding of routing protocols, switches, wireless controllers, and access points. Familiar with basic network security measures including firewalls, IPSec, RemoteVPN, and Gateway configurations. Additionally, developing knowledge in internet protocols, DNS management, VLAN configurations, and Spanning Tree Protocol (STP). Demonstrated enthusiasm and aptitude for troubleshooting network infrastructure issues efficiently, guided by mentors and senior team members. Skills CCNA CCNP certifications highly preferred. ABOUT Mafiree: Mafiree has served a lot of companies inside and outside the country for more than 15 years. It has provided all kinds of IT based services including developmental support, under which database administration & management becomes its core strength. Mafiree showcases a versatile experience in technologies like MSSQL, MySQL, PostgreSQL, PHP, JAVA, Android development, NO SQL etc. Job Type: Full-time Pay: ₹200,000.00 - ₹500,000.00 per year Benefits: Health insurance Provident Fund Schedule: Day shift Work Location: In person

We are hiring for a top MNC.... Role : Network Engineer Experience : 8+ Years Location : Bangalore Work Mode : Hybrid(General Shift) Job Description : • Manual Configuration: · Perform base-level configurations, updates, and troubleshooting on various network and security platforms, including: · Cisco ASA: Firewalls, VPN, access control lists, and NAT configurations. · BlueCat: DNS, DHCP, and IP Address Management (IPAM) configurations. · Checkpoint: Firewall rule creation, VPN setup, and SmartConsole usage. · Arista EOS: Basic routing, VLANs, and Layer 2/3 switch configurations. · F5 BIG-IP: Load balancing setup, SSL/TLS offloading, and iRules for traffic management. · Cisco IOS and IOS-XE: Router and switch configurations, VLANs, and ACLs. · Juniper Junos: Routing, switching, and firewall base-level configurations. · Citrix NetScaler (ADC): Load balancing setup, SSL offloading, and WAF basics. · Cisco NX-OS: Nexus switch configuration for data center environments. · Palo Alto PAN-OS: Firewall rule setup, VPNs, and security policies. · Versa (Secure SD-WAN and SASE): SD-WAN setup, routing, and VPN configurations. • Network and Security Administration: Maintain base configurations for IP addressing, routing protocols, VLANs, and access control across multiple devices. Implement security policies and rules, ensuring compliance with organizational standards. Conduct regular reviews and updates of base configurations to align with security policies and best practices. • Documentation and Reporting: Document all configurations, changes, and procedures for audit and knowledge-sharing purposes. Generate configuration reports and provide updates on network status to team members and stakeholders. Assist in building a repository of configurations, standards, and troubleshooting guides. • Troubleshooting and Issue Resolution: Diagnose and resolve configuration-related issues across platforms, using diagnostic tools and logs. Collaborate with network engineers and IT teams to address escalated issues and optimize configurations. Required Skills and Qualifications • Technical Skills: Strong foundational knowledge in networking concepts: IP addressing, subnets, VLANs, routing protocols, NAT, and firewall rules. Experience with command-line interfaces for various platforms, particularly Cisco, Juniper, and Arista devices. Hands-on experience with at least three of the following platforms: Cisco ASA, BlueCat, Checkpoint, Arista EOS, F5 BIG-IP, Cisco IOS/IOS-XE, Junos, Citrix NetScaler, Cisco NX-OS, Palo Alto PAN-OS, and Versa. Basic scripting knowledge (e.g., Python or Bash) is a plus for efficiency and automation of repetitive tasks. Familiarity with network management tools, such as Cisco SmartConsole, BlueCat Address Manager, and F5 iRules. • Analytical and Troubleshooting Skills: Ability to diagnose and resolve issues across multiple platforms with logical and methodical troubleshooting. Experience using network diagnostic tools like ping, traceroute, and nslookup. • Attention to Detail: High degree of accuracy in configurations to prevent network conflicts, IP address duplications, and security risks. • Documentation and Communication: Strong written and verbal communication skills to document configurations and communicate issues. Ability to follow standardized procedures and provide clear, concise updates to team members and managers. Preferred Qualifications • Certifications (nice-to-have but not required): Cisco CCNA or CCNP, CompTIA Network+, Palo Alto Networks Certified Network Security Engineer (PCNSE), Checkpoint CCSA, or other relevant certifications. • Experience in Enterprise Environments: Prior work in large-scale or multi-platform network environments is a plus. • Automation Familiarity: Knowledge of Ansible or other network automation tools is beneficial for future workflow enhancements. Show more Show less

Job description We are seeking a skilled and proactive ERP Manager cum System Engineer to join our dynamic team. The ideal candidate will be responsible for the development, customization, deployment, and ongoing management of ERP systems as per business requirements. You will play a hybrid role that combines software engineering expertise with systems administration to ensure the ERP ecosystem runs smoothly, securely, and efficiently. Key Responsibilities: Develop, customize, and enhance ERP modules based on user and business requirements. Design and implement integrations between the ERP system and other business applications. Perform regular system updates, patches, and performance tuning. Manage databases, application servers, and ensure high availability of ERP systems. Monitor, diagnose, and resolve system and software issues. Provide technical support to end-users for ERP-related issues. Maintain documentation for systems, software, and change management. Manage and maintain internal LAN/WAN infrastructure and ensure high availability. Monitor and troubleshoot internet connectivity and performance issues. Configure, manage, and maintain switches, routers, and wireless access points. Handle installation, configuration, and updates of firewall systems (e.g., FortiGate, Sophos, etc.) Required Skills & Qualifications: Bachelor’s degree in Computer Science, Information Technology, or related field. Proven experience as a Software Developer and/or System Engineer. Knowledge of ERP systems. Hands-on experience with system administration in Windows/Linux environments. Strong analytical and problem-solving skills. Good communication and documentation abilities. Work Location: In person Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹45,000.00 per month Contact Details- 9974731373 (HR) Schedule: Day shift Weekend availability Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹45,000.00 per month Schedule: Day shift Weekend availability Work Location: In person

Job Title: Desktop Support Engineer Location: VADODARA GUJARAT Job Type: [Full-time / Part-time / Contract] Experience Level: [Fresher /Entry / Mid / Senior] Reporting To: IT COMUNICATION/ IT Support Lead/ CAMERA SUPPORT Job Summary: We are seeking a skilled and motivated Desktop Support Engineer to join our IT team. The ideal candidate will be responsible for providing technical support and assistance to end-users for hardware, software, and network-related issues. You will be the first point of contact for troubleshooting desktop systems, laptops, peripherals, and application issues. Key Responsibilities: Provide first and second-level technical support for desktops, laptops, printers, and mobile devices. Install, configure, and maintain operating systems, software applications, and hardware components. Respond to user queries via ticketing systems, phone, email, or in-person. Troubleshoot network connectivity issues (LAN, WAN, Wi-Fi). Support Microsoft Office 365 and Windows OS (Windows 10/11). Maintain inventory of hardware and software assets. Escalate unresolved issues to appropriate internal teams or vendors. Assist in setting up and supporting conference room equipment and video conferencing tools. Perform routine maintenance and system updates. Document technical procedures and user guides. Requirements: 10th pass,12th pass,Bachelor’s degree in Computer Science, Information Technology, or equivalent experience. Freshers also apply,1–3 years of experience in desktop support or similar IT support roles. Strong knowledge of Windows OS, Microsoft Office Suite, and common desktop applications. Basic understanding of Active Directory, DNS, DHCP, and ITIL practices. Familiarity with imaging tools, remote desktop support tools (e.g., TeamViewer, AnyDesk), and ticketing systems (e.g., ServiceNow, Jira). Excellent communication, problem-solving, and interpersonal skills. Ability to prioritize and manage multiple tasks effectively. Certifications like CompTIA A+, Microsoft MCSA, or ITIL Foundation are a plus. Preferred Skills (Optional): Experience with MacOS or Linux systems,windows. Work Environment & Benefits: [Flexible work hours / On-site / Hybrid option if applicable] [ paid time off, professional development, etc.] Job Types: Full-time, Fresher, Internship Pay: ₹10,043.24 - ₹15,784.78 per month Shift: Day shift Work Location: In person

Job Description As a Technical Care Specialist, you will play a key role in providing expert-level technical support for Nokia 1830 PSS (OTN) products, ensuring optimal network performance and customer satisfaction. You will diagnose and resolve complex customer issues remotely, collaborate with global technical teams, and engage in 24x7 on-call support as needed. Your role involves troubleshooting, reproducing issues in lab environments, and leading root cause analysis, while also contributing to system testing and performance improvements. With your deep knowledge of DWDM, OTN, GMPLS, and ASON, you will drive technical leadership, mentor junior team members, and enhance customer experience. How You Will Contribute And What You Will Learn Lead and demonstrate technical projects with manageable risks and resource requirements, or supervise and guide small teams to successful outcomes. Provide leadership, mentorship, and technical training to junior or less experienced team members. Contribute to the strategic direction of the organizational unit by sharing innovative ideas and professional insights. Apply advanced troubleshooting techniques such as system tracing, debugging, and protocol flow analysis to resolve complex technical issues. Identify, reproduce, and characterize product defects, ensuring prompt and effective collaboration with R&D teams for resolution. Lead Root Cause Analysis (RCA) initiatives, preparing and presenting comprehensive and detailed RCA reports. Support key technical activities during early product life cycle phases, including product releases, pilots, customer trials, and initial deployments. Deliver expert-level technical support for NOKIA 1830 PSS (OTN) products, ensuring high-quality service and customer satisfaction. Key Skills And Experience You have: Bachelor’s degree with 8–10 years of experience in EoSDH, LAN/WAN, and networking technologies. Proven expertise in supporting global TSC teams, Optical L3 Technical Expertise Centers (TEC), and Services Product Line Management (PLM). Hands-on experience with DWDM, OTN, and GMPLS technologies. Strong ability to diagnose and resolve complex customer issues remotely. It would be nice if you also had: Experience in creating and reproducing system test specifications, performance test specifications, test plans, and related documentation for product recommendations. Familiarity with simulating customer issues in a lab environment for effective troubleshooting and validation. About Us Come create the technology that helps the world act together Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world. We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work What we offer Nokia offers continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered. Nokia is committed to inclusion and is an equal opportunity employer Nokia has received the following recognitions for its commitment to inclusion & equality: One of the World’s Most Ethical Companies by Ethisphere Gender-Equality Index by Bloomberg Workplace Pride Global Benchmark At Nokia, we act inclusively and respect the uniqueness of people. Nokia’s employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect. Join us and be part of a company where you will feel included and empowered to succeed. About The Team The pandemic has highlighted how important telecoms networks are to society. Nokia’s Network Infrastructure group is at the heart of a revolution to bring more and faster network capacity to people worldwide through our ambition, innovation, and technical expertise. Show more Show less

Job Title: Networking Manager Reports to: General Manager - IT Infrastructure Location: Ashoka Campus, Sonipat, Haryana Experience (in years) : 6 to 10years Nature of work: Full-time About Ashoka University: https://www.ashoka.edu.in/home/ About the Role: Ashoka University is seeking a skilled Networking Manager with experience in a Managed Security Services environment. The activities need to be performed in a process-oriented environment and involve interfacing with the customer. The ideal candidate is to be responsible for organization-wide systems management and data center operations including the planning, procurement and life-cycle management of network infrastructure. Role and Responsibilities: Expertise in LAN and WAN Management especially in Routers, Switches, firewalls (Juniper, Brocade), Wi-Fi (Ruckus) & NMS. Manage 24X7 operations across various technology areas: Network & server Support, Database Administration, and Helpdesk/Computer Operations. Monitoring security compliance as per best industry practices/ standards, policies and procedures. Monitor adherence to SLA with service providers. Manage the development and support of network infrastructures. Keep current on all software and hardware levels required to conduct business and develop new product update methods. Must have handled a network comprising a minimum of 5000+ Network devices and a heterogeneous server environment. Responsible for the development, and implementation of intrusion detection and preventative plans that ensure all Ashoka networks, servers, and data are secure. Ensure that all Change Management of critical system components and applications takes place and that documented change management practices are followed. Ensure that all system administrative access is documented and approved by Sr. Management and that all documented access is followed. Ensure Ashoka systems are secure from outside vulnerabilities. Ensure that backups of all critical systems are maintained and tested regularly. Eligibility B.E./B.Tech in Computer Science or related field. Engineer/computer science graduate with at least 6years of experience in information security and management of 24x7 basis operations. Professional qualification: CCNA /CCNP/ CISSP certified/ITIL. Skill Set Required: Competency in Blade Servers and enterprise hardware like SAN. Should have good communication skills (written & Verbal). Experience working in corporate/result-oriented organizations. Must have excellent communication and people management skills. Will oversee System Administrators and Cloud security - any knowledge of this technology is a plus but not mandatory. Experience in managing hybrid environments (On-Premises & Cloud). Experience in automation and usage of analytics would be preferred. Has good knowledge of Web servers, Citrix & other remote connectivity tools. IT service management skills with experience in handling Vendors (Hardware, Software and Network) & Software Providers. Thorough working knowledge of firewall topology, NAT, policy management, HA, VPN, VOIP, and Security administration (F/W, IPS/IDS, AV, Patch management, Anti-spam). Manage data center operations. Should have completed at least 1-2 end-to-end networking projects on Juniper/Brocade and Ruckus. Application Submission Process: We invite you to embark on this journey by submitting your application to the: Job Application Form - Networking Manager Ashoka is an equal opportunities employer. Remuneration will be competitive with Indian non-profit pay scales and will depend upon the candidate’s experience levels and the overall organization’s salary structure. At Ashoka University, we strive for excellence in all aspects of our operations. Therefore, only shortlisted candidates will be contacted as part of our rigorous selection process. We look forward to receiving your application as we embark together on a remarkable journey of professional growth and development. Join our exceptional community at Ashoka University, where excellence is nurtured, and aspirations are transformed into reality. Show more Show less

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. MS Teams Support Engineer At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. The opportunity Operations Engineer has responsibilities within a team of L3 and supports various application platform services across a range of business portfolios. This individual will support the end-to-end aspects of services under their remit including but not limited to service engineering, L3 Microsoft Teams support, Escalation management, Vendor management, Service/Change management and service roadmap deployment evaluations. Your Key Responsibilities Provide support on daily customer initiated and controlled operations of the services in Microsoft Teams, Chat & Meetings, Audio conference, Microsoft Copilot and Teams Health monitoring Capture, triage, troubleshoot and resolve issues, escalate when needed, engage 3rd parties as needed to fulfil support needs Responsible for handling Level 3 service requests and operational activities Monitor the remote monitoring and management system alerts and notifications and respond accordingly through service requests Coordination with different escalation teams during high-risk Incidents or Projects Adheres to engineering methodologies, standards, and leading practices Provide feedback regarding engineering methodologies and various user requirements Produce accurate, brief, and clearly written documents tailored to audience needs and expectations Recommendation of process engineering and operational improvement initiatives including automation tooling, service enhancement including for vendors Execution of application environment tasks as required for incident resolution Liaise with appropriate teams for the development of corrective actions or viable workarounds to resolve major incidents Follow-up & respond to automated alerts on the health of systems Executing scheduled or unscheduled tasks relating to operational maintenance and monitoring of application environments Adhere to EY and ITIL guidelines for Incident, Problem, and Change Management Ensures all work is carried out and documented in accordance with required standards, methods and procedures Responsible for assisting senior team members in research and development of new products and technologies Root cause analysis and service improvement solutions Skills And Attributes For Success Ability to work well within a multi-disciplinary team structure, but also independently Ability to work with 3rd party vendors (i.e., PSTN carriers, Cloud, MS, IBM) for escalation of issues Demonstrates analytical and systematic approach to problem solving Communicates fluently orally and in writing and can present complex technical information to both technical and non-technical audiences Personal drive to improve and develop as well as ability to improve work processes, find automation opportunities and areas for improvement Responsible to plan, schedule and monitor work activities to meet time and quality targets Responsible to absorb rapidly new technical information, business acumen, and apply it effectively Outstanding management, interpersonal, communication, and organizational skills Flexibility to adjust to multiple demands, work shift priorities, ambiguity, and rapid change Demonstrable basic knowledge of key products such as Skype for Business, Telephony, Voice over IP, Public Switched Telephone Network, Internet & Cloud computing Demonstrable platform support experience on Windows platforms and Azure cloud is an added advantage Demonstrable intermediate to advanced knowledge of operating systems and dependent platforms such as Microsoft Windows Basic understanding of networking/LAN/WAN & SDWAN concepts including but not limited to Quality of Service, Call Admission Control Basic knowledge in analytical tools and monitoring tools and usage of those tools Knowledge of troubleshooting tools and techniques related to networks and systems i.e., remote access tools, Windows Support tools, connectivity tests, etc Experience supporting applications, platforms, and/or services in clustered, federated, shared and/or virtual environments General understanding of various IT security concepts as they relate to production environments 10-15 years of related work experience Flexibility with rotational shifts will be an added advantage Other Details Participate in a variable shift pattern/On-Call rotation as needed Flexibility in scheduling with a willingness to work extra non-standard hours to meet business demands Ability to work well within a multi-disciplinary, multi-cultural team structure, but also independently Strong interpersonal and verbal and written communication skills Ability to meet agreed deadlines, with demonstrable productivity What We Offer You At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability-related adjustments or accommodations you may need. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. Show more Show less

Our Mission Healthcare should work for patients, but it doesn’t. In their time of need, they call down outdated insurance directories. Then wait on hold. Then wait weeks for the privilege of a visit. Then wait in a room solely designed for waiting. Then wait for a surprise bill. In any other consumer industry, the companies delivering such a poor customer experience would not survive. But in healthcare, patients lack market power. Which means they are expected to accept the unacceptable. Zocdoc’s mission is to give power to the patient. To do that, we’ve built the leading healthcare marketplace that makes it easy to find and book in-person or virtual care in all 50 states, across +200 specialties and +12k insurance plans. By giving patients the ability to see and choose, we give them power. In doing so, we can make healthcare work like every other consumer sector, where businesses compete for customers, not the other way around. In time, this will drive quality up and prices down. We’re 17 years old and the leader in our space, but we are still just getting started. If you like solving important, complex problems alongside deeply thoughtful, driven, and collaborative teammates, read on. Your Impact on Our Mission As a Technical Support Specialist, you’ll be responsible for providing exceptional technical support to Zocdoc staff both remotely and on-site. You will be a key resource to all teams for technical requests and questions. You will proactively help to drive service delivery and improve IT Support products and services. Our office is located in Koregaon Park and we are looking for candidates who can work from office all 5 days in the night shift (6pm-3am IST). You’ll enjoy this role if you are… Passionate about providing great customer experience A problem solver; you enjoy solving complex problems Excited about learning new technologies Excited to use technology to enhance the consumer experience A self starter and have an entrepreneurial mindset Your day to day is... Working within the IT Support Team to provide excellent customer service, effective response times and expert insights into general and sometimes complex support issues Provide first- and second-level support for network-related issues (LAN, WAN, Wi-Fi, VPN, etc.) Monitor and troubleshoot network performance, connectivity, and hardware (routers, switches, firewalls) Assist in configuring and maintaining network devices, including IP addressing and VLAN setups Escalate complex issues to senior network engineers or external vendors as needed Supporting on-site/remote desktop computing issues (PCs/Macs) as well as submitting repair requests to manufacturers for damaged machines Providing basic support and assistance for Zocdoc users in relation to a variety of software applications and hardware systems Ensuring quality of service guidelines for dealing with customers, completing services, and overall customer satisfaction are adhered to Assisting other IT support staff with operational procedures and troubleshooting issues Creating and maintaining detailed documentation for systems and processes managed by the Enterprise IT team, for both end-users and other IT staff Communicating promptly throughout the ticket lifecycle to maintain a high level of client satisfaction by responding promptly to client requests according to published SLAs Performing IT support tasks such as desk setups, inventory counts, organizing, audits, meeting room setups, etc. and other duties as assigned Systems administration of core IT services (on-prem and SaaS), including process automation, configurations, and improvements within these tools Hardware and software asset management Staff onboarding and off-boarding, including machine imaging and account creation/configuration You’ll be successful in this role if you have… Bachelor’s degree in Computer Science or related field or a mixture of IT-related certifications and relevant experience 2+ years experience in a progressively responsible technical support or helpdesk role Strong customer service background Experience in Google Workspace admin Experience with AzureAD, Intune Endpoints Ability to identify common user experience issues and analyze root causes, delivering and implementing viable solutions at scale Experience with some of the following: G Suite Apps, JIRA, Confluence, Slack, and Bettercloud On-site and remote desktop troubleshooting skills for PC and Mac, software and hardware Proficiency with MS Windows domain environment (Windows Server, Active Directory, LDAP, DHCP, license management, workstation imaging, access controls) Proficiency with Single Sign-On and Multi-Factor authentication Familiar with JAMF/JSS Suite Scripting experience (BASH, PowerShell, or similar) Benefits An incredible team of smart and supportive people A competitive compensation package, including attractive medical insurance Amazing perks – think catered lunch every day, Ping Pong, etc. Daycare reimbursement The chance to create a better healthcare experience for millions of patients! Corporate wellness programs with Headspace Cellphone and wifi reimbursement Competitive parental leave Sabbatical leave (over 5 years) Annual sponsored health check-ups Sponsored counseling and therapy via Betterlyf Competitive PTO Zocdoc is certified as a Great Place to Work 2022-2025 About Us Zocdoc is the country’s leading digital health marketplace that helps patients easily find and book the care they need. Each month, millions of patients use our free service to find nearby, in-network providers, compare choices based on verified patient reviews, and instantly book in-person or video visits online. Providers participate in Zocdoc’s Marketplace to reach new patients to grow their practice, fill their last-minute openings, and deliver a better healthcare experience. Founded in 2007 with a mission to give power to the patient, our work each day in pursuit of that mission is guided by our six core values. Zocdoc is a private company backed by some of the world’s leading investors, and we believe we’re still only scratching the surface of what we plan to accomplish. Zocdoc is a mission-driven organization dedicated to building teams as diverse as the patients and providers we aim to serve. In the spirit of one of our core values - Together, Not Alone , we are a company that prides itself on being highly collaborative, and we believe that diverse perspectives, experiences and contributors make our community and our platform better. We’re an equal opportunity employer committed to providing employees with a work environment free of discrimination and harassment. Applicants are considered for employment regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity, gender expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or any other class protected by applicable laws. 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At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. MS Teams Support Engineer At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. The opportunity Operations Engineer has responsibilities within a team of L3 and supports various application platform services across a range of business portfolios. This individual will support the end-to-end aspects of services under their remit including but not limited to service engineering, L3 Microsoft Teams support, Escalation management, Vendor management, Service/Change management and service roadmap deployment evaluations. Your Key Responsibilities Provide support on daily customer initiated and controlled operations of the services in Microsoft Teams, Chat & Meetings, Audio conference, Microsoft Copilot and Teams Health monitoring Capture, triage, troubleshoot and resolve issues, escalate when needed, engage 3rd parties as needed to fulfil support needs Responsible for handling Level 3 service requests and operational activities Monitor the remote monitoring and management system alerts and notifications and respond accordingly through service requests Coordination with different escalation teams during high-risk Incidents or Projects Adheres to engineering methodologies, standards, and leading practices Provide feedback regarding engineering methodologies and various user requirements Produce accurate, brief, and clearly written documents tailored to audience needs and expectations Recommendation of process engineering and operational improvement initiatives including automation tooling, service enhancement including for vendors Execution of application environment tasks as required for incident resolution Liaise with appropriate teams for the development of corrective actions or viable workarounds to resolve major incidents Follow-up & respond to automated alerts on the health of systems Executing scheduled or unscheduled tasks relating to operational maintenance and monitoring of application environments Adhere to EY and ITIL guidelines for Incident, Problem, and Change Management Ensures all work is carried out and documented in accordance with required standards, methods and procedures Responsible for assisting senior team members in research and development of new products and technologies Root cause analysis and service improvement solutions Skills And Attributes For Success Ability to work well within a multi-disciplinary team structure, but also independently Ability to work with 3rd party vendors (i.e., PSTN carriers, Cloud, MS, IBM) for escalation of issues Demonstrates analytical and systematic approach to problem solving Communicates fluently orally and in writing and can present complex technical information to both technical and non-technical audiences Personal drive to improve and develop as well as ability to improve work processes, find automation opportunities and areas for improvement Responsible to plan, schedule and monitor work activities to meet time and quality targets Responsible to absorb rapidly new technical information, business acumen, and apply it effectively Outstanding management, interpersonal, communication, and organizational skills Flexibility to adjust to multiple demands, work shift priorities, ambiguity, and rapid change Demonstrable basic knowledge of key products such as Skype for Business, Telephony, Voice over IP, Public Switched Telephone Network, Internet & Cloud computing Demonstrable platform support experience on Windows platforms and Azure cloud is an added advantage Demonstrable intermediate to advanced knowledge of operating systems and dependent platforms such as Microsoft Windows Basic understanding of networking/LAN/WAN & SDWAN concepts including but not limited to Quality of Service, Call Admission Control Basic knowledge in analytical tools and monitoring tools and usage of those tools Knowledge of troubleshooting tools and techniques related to networks and systems i.e., remote access tools, Windows Support tools, connectivity tests, etc Experience supporting applications, platforms, and/or services in clustered, federated, shared and/or virtual environments General understanding of various IT security concepts as they relate to production environments 10-15 years of related work experience Flexibility with rotational shifts will be an added advantage Other Details Participate in a variable shift pattern/On-Call rotation as needed Flexibility in scheduling with a willingness to work extra non-standard hours to meet business demands Ability to work well within a multi-disciplinary, multi-cultural team structure, but also independently Strong interpersonal and verbal and written communication skills Ability to meet agreed deadlines, with demonstrable productivity What We Offer You At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability-related adjustments or accommodations you may need. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. Show more Show less

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. MS Teams Support Engineer At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. The opportunity Operations Engineer has responsibilities within a team of L3 and supports various application platform services across a range of business portfolios. This individual will support the end-to-end aspects of services under their remit including but not limited to service engineering, L3 Microsoft Teams support, Escalation management, Vendor management, Service/Change management and service roadmap deployment evaluations. Your Key Responsibilities Provide support on daily customer initiated and controlled operations of the services in Microsoft Teams, Chat & Meetings, Audio conference, Microsoft Copilot and Teams Health monitoring Capture, triage, troubleshoot and resolve issues, escalate when needed, engage 3rd parties as needed to fulfil support needs Responsible for handling Level 3 service requests and operational activities Monitor the remote monitoring and management system alerts and notifications and respond accordingly through service requests Coordination with different escalation teams during high-risk Incidents or Projects Adheres to engineering methodologies, standards, and leading practices Provide feedback regarding engineering methodologies and various user requirements Produce accurate, brief, and clearly written documents tailored to audience needs and expectations Recommendation of process engineering and operational improvement initiatives including automation tooling, service enhancement including for vendors Execution of application environment tasks as required for incident resolution Liaise with appropriate teams for the development of corrective actions or viable workarounds to resolve major incidents Follow-up & respond to automated alerts on the health of systems Executing scheduled or unscheduled tasks relating to operational maintenance and monitoring of application environments Adhere to EY and ITIL guidelines for Incident, Problem, and Change Management Ensures all work is carried out and documented in accordance with required standards, methods and procedures Responsible for assisting senior team members in research and development of new products and technologies Root cause analysis and service improvement solutions Skills And Attributes For Success Ability to work well within a multi-disciplinary team structure, but also independently Ability to work with 3rd party vendors (i.e., PSTN carriers, Cloud, MS, IBM) for escalation of issues Demonstrates analytical and systematic approach to problem solving Communicates fluently orally and in writing and can present complex technical information to both technical and non-technical audiences Personal drive to improve and develop as well as ability to improve work processes, find automation opportunities and areas for improvement Responsible to plan, schedule and monitor work activities to meet time and quality targets Responsible to absorb rapidly new technical information, business acumen, and apply it effectively Outstanding management, interpersonal, communication, and organizational skills Flexibility to adjust to multiple demands, work shift priorities, ambiguity, and rapid change Demonstrable basic knowledge of key products such as Skype for Business, Telephony, Voice over IP, Public Switched Telephone Network, Internet & Cloud computing Demonstrable platform support experience on Windows platforms and Azure cloud is an added advantage Demonstrable intermediate to advanced knowledge of operating systems and dependent platforms such as Microsoft Windows Basic understanding of networking/LAN/WAN & SDWAN concepts including but not limited to Quality of Service, Call Admission Control Basic knowledge in analytical tools and monitoring tools and usage of those tools Knowledge of troubleshooting tools and techniques related to networks and systems i.e., remote access tools, Windows Support tools, connectivity tests, etc Experience supporting applications, platforms, and/or services in clustered, federated, shared and/or virtual environments General understanding of various IT security concepts as they relate to production environments 10-15 years of related work experience Flexibility with rotational shifts will be an added advantage Other Details Participate in a variable shift pattern/On-Call rotation as needed Flexibility in scheduling with a willingness to work extra non-standard hours to meet business demands Ability to work well within a multi-disciplinary, multi-cultural team structure, but also independently Strong interpersonal and verbal and written communication skills Ability to meet agreed deadlines, with demonstrable productivity What We Offer You At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability-related adjustments or accommodations you may need. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. Show more Show less

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. MS Teams Support Engineer At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. The opportunity Operations Engineer has responsibilities within a team of L3 and supports various application platform services across a range of business portfolios. This individual will support the end-to-end aspects of services under their remit including but not limited to service engineering, L3 Microsoft Teams support, Escalation management, Vendor management, Service/Change management and service roadmap deployment evaluations. Your Key Responsibilities Provide support on daily customer initiated and controlled operations of the services in Microsoft Teams, Chat & Meetings, Audio conference, Microsoft Copilot and Teams Health monitoring Capture, triage, troubleshoot and resolve issues, escalate when needed, engage 3rd parties as needed to fulfil support needs Responsible for handling Level 3 service requests and operational activities Monitor the remote monitoring and management system alerts and notifications and respond accordingly through service requests Coordination with different escalation teams during high-risk Incidents or Projects Adheres to engineering methodologies, standards, and leading practices Provide feedback regarding engineering methodologies and various user requirements Produce accurate, brief, and clearly written documents tailored to audience needs and expectations Recommendation of process engineering and operational improvement initiatives including automation tooling, service enhancement including for vendors Execution of application environment tasks as required for incident resolution Liaise with appropriate teams for the development of corrective actions or viable workarounds to resolve major incidents Follow-up & respond to automated alerts on the health of systems Executing scheduled or unscheduled tasks relating to operational maintenance and monitoring of application environments Adhere to EY and ITIL guidelines for Incident, Problem, and Change Management Ensures all work is carried out and documented in accordance with required standards, methods and procedures Responsible for assisting senior team members in research and development of new products and technologies Root cause analysis and service improvement solutions Skills And Attributes For Success Ability to work well within a multi-disciplinary team structure, but also independently Ability to work with 3rd party vendors (i.e., PSTN carriers, Cloud, MS, IBM) for escalation of issues Demonstrates analytical and systematic approach to problem solving Communicates fluently orally and in writing and can present complex technical information to both technical and non-technical audiences Personal drive to improve and develop as well as ability to improve work processes, find automation opportunities and areas for improvement Responsible to plan, schedule and monitor work activities to meet time and quality targets Responsible to absorb rapidly new technical information, business acumen, and apply it effectively Outstanding management, interpersonal, communication, and organizational skills Flexibility to adjust to multiple demands, work shift priorities, ambiguity, and rapid change Demonstrable basic knowledge of key products such as Skype for Business, Telephony, Voice over IP, Public Switched Telephone Network, Internet & Cloud computing Demonstrable platform support experience on Windows platforms and Azure cloud is an added advantage Demonstrable intermediate to advanced knowledge of operating systems and dependent platforms such as Microsoft Windows Basic understanding of networking/LAN/WAN & SDWAN concepts including but not limited to Quality of Service, Call Admission Control Basic knowledge in analytical tools and monitoring tools and usage of those tools Knowledge of troubleshooting tools and techniques related to networks and systems i.e., remote access tools, Windows Support tools, connectivity tests, etc Experience supporting applications, platforms, and/or services in clustered, federated, shared and/or virtual environments General understanding of various IT security concepts as they relate to production environments 10-15 years of related work experience Flexibility with rotational shifts will be an added advantage Other Details Participate in a variable shift pattern/On-Call rotation as needed Flexibility in scheduling with a willingness to work extra non-standard hours to meet business demands Ability to work well within a multi-disciplinary, multi-cultural team structure, but also independently Strong interpersonal and verbal and written communication skills Ability to meet agreed deadlines, with demonstrable productivity What We Offer You At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability-related adjustments or accommodations you may need. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. Show more Show less

Location : Bengaluru / Delhi Reports To : Chief Revenue Officer Position Overview: We are looking for a highly motivated Pre-Sales Specialist to join our team at Neysa, a rapidly growing AI Cloud Platform company that's making waves in the industry. The role is a customer-facing technical position that will work closely with sales teams to understand client requirements, design tailored solutions and drive technical engagements. You will be responsible for presenting complex technology solutions to customers, creating compelling demonstrations, and assisting in the successful conversion of sales opportunities. Key Responsibilities: Solution Design & Customization : Work closely with customers to understand their business challenges and technical requirements. Design and propose customized solutions leveraging Cloud, Network, AI, and Machine Learning technologies that best fit their needs. Sales Support & Enablement : Collaborate with the sales team to provide technical support during the sales process, including delivering presentations, conducting technical demonstrations, and assisting in the development of proposals and RFP responses. Customer Engagement : Engage with prospects and customers throughout the sales cycle, providing technical expertise and acting as the technical liaison between the customer and the company. Conduct deep-dive discussions and workshops to uncover technical requirements and offer viable solutions. Proof of Concept (PoC) : Lead the technical aspects of PoC engagements, demonstrating the capabilities and benefits of the proposed solutions. Collaborate with the customer to validate the solution, ensuring it aligns with their expectations. Product Demos & Presentations : Deliver compelling product demos and presentations tailored to the customer’s business and technical needs, helping organizations unlock innovation and growth through AI. Simplify complex technical concepts to ensure that both business and technical stakeholders understand the value proposition. Proposal Development & RFPs : Assist in crafting technical proposals, responding to RFPs (Request for Proposals), and providing technical content that highlights the company’s offerings, differentiators, and technical value. Technical Workshops & Trainings : Facilitate customer workshops and training sessions to enable customers to understand the architecture, functionality, and capabilities of the solutions offered. Collaboration with Product & Engineering Teams : Provide feedback to product management and engineering teams based on customer interactions and market demands. Help shape future product offerings and improvements. Market & Competitive Analysis : Stay up-to-date on industry trends, new technologies, and competitor offerings in AI and Machine Learning, Cloud and Networking, to provide strategic insights to sales and product teams. Documentation & Reporting : Create and maintain technical documentation, including solution designs, architecture diagrams, and deployment plans. Track and report on pre-sales activities, including customer interactions, pipeline status, and PoC results. Key Skills and Qualifications: Experience : Minimum of 8-10 years of experience in a pre-sales or technical sales role, with a focus on AI, Cloud and Networking solutions. Technical Expertise : Solid understanding of Cloud computing, Data Center infrastructure, Networking (SDN, SD-WAN, VPNs), and emerging AI/ML technologies. Experience with architecture design and solutioning across these domains, especially in hybrid cloud and multi-cloud environments. Familiarity with tools such as Kubernetes, Docker, TensorFlow, Apache Hadoop, and machine learning frameworks. Sales Collaboration : Ability to work alongside sales teams, providing the technical expertise needed to close complex deals. Experience in delivering customer-focused presentations and demos. Presentation & Communication Skills : Exceptional ability to articulate technical solutions to both technical and non-technical stakeholders. Strong verbal and written communication skills. Customer-Focused Mindset : Excellent customer service skills with a consultative approach to solving customer problems. Ability to understand business challenges and align technical solutions accordingly. Having the mindset to build rapport with customers and become their trusted advisor. Problem-Solving & Creativity : Strong analytical and problem-solving skills, with the ability to design creative, practical solutions that align with customer needs. Certifications : Degree in Computer Science, Engineering, or a related field Cloud and AI / ML certifications are highly desirable Team Player : Ability to work collaboratively with cross-functional teams including product, engineering, and delivery teams. Preferred Qualifications: Industry Experience : Experience in delivering solutions in industries such as finance, healthcare, or telecommunications is a plus. Technical Expertise in AI/ML : A deeper understanding of AI/ML applications, including natural language processing (NLP), computer vision, predictive analytics, or data science use cases. Experience with DevOps Tools : Familiarity with CI/CD pipelines, infrastructure as code (IaC), and automation tools like Terraform, Ansible, or Jenkins. Show more Show less

Job Title: IT Administrator with Networking & Server Administration Location : Hyderabad Experience : 6 months – 2 years Job Type: Paid Internship About Us: Instaresz Business Services Pvt Ltd is a forward-thinking, fast-growing technology company that thrives on innovative solutions. We are currently looking for an experienced IT Administrator who will take responsibility for managing and maintaining the network infrastructure, servers, and systems while ensuring smooth day-to-day IT operations across the organization. Key Responsibilities: Set up, configure, and maintain LAN/WAN networks, routers, switches, firewalls, and VPNs. Administer Windows/Linux servers, Active Directory, DNS, DHCP, and user access controls. Manage software and OS package installations using tools like apt, yum, dnf, and rpm. Monitor and troubleshoot network and system performance issues. Maintain web, file, mail, and database servers (Apache, Nginx, Postfix, MySQL, etc.). Implement and monitor IT security measures including firewalls, antivirus, and access policies. Perform system backups, restore processes, and support disaster recovery plans. Support virtualization platforms (VMware, Hyper-V) and assist with basic cloud infrastructure (AWS, Azure). Automate tasks using PowerShell or Bash scripting. Document IT procedures, configurations, and network diagrams. Required Skills & Qualifications: Proven Experience in IT system administration, networking, and server management. Hands-on Knowledge of networking protocols, IP addressing, subnetting, and VPNs. Experience with network devices such as routers, switches, and firewalls. Proficient in Windows Server (Active Directory, Group Policies, DNS, DHCP) and Linux administration (Ubuntu, CentOS, RHEL). In-depth knowledge of server administration , including web servers (Apache, Nginx), databases (MySQL, PostgreSQL), and mail servers (Postfix, Exchange). Experience with package management tools (apt, yum, dnf, rpm). Familiarity with cloud platforms (AWS, Azure) and virtualization tools (VMware, Hyper-V). Strong understanding of IT security practices , including firewalls, antivirus, VPNs, and access management. Scripting skills for automation (PowerShell, Bash). Excellent problem-solving and troubleshooting abilities. Preferred Certifications: CompTIA Network+ CompTIA Security+ Microsoft Certified: Windows Server / Azure Administrator Cisco Certified Network Associate (CCNA) Red Hat Certified System Administrator (RHCSA) ITIL Foundation (For IT Service Management) Additional Skills (Good to Have): Experience with containerization technologies (Docker, Kubernetes). Knowledge of Version Control Systems (Git). Why Join Us: Competitive salary and performance-based incentives Dynamic and collaborative work environment Opportunities for learning and growth Exposure to cutting-edge technologies and industry trends Show more Show less

Job Role - Network- Wireless Engineer Experience Range: 5 to 10 years Job Locations: Hyderabad Job Description Roles and responsibilities: Experience working in Cisco Aironet 4800,3800,2800 Access Points. Strong knowledge on Cisco 5520 and 5508 Wireless LAN controllers. Strong understanding on Cisco Prime & ISE infrastructure Knowledge on Mobility Service Engine (MSE AIR-MSE-3300 or above) Switching Models Cisco 6500/6900, Nexus 7K, 5K, 2K, VPC, FEX, VDC, Cisco VSS, Cisco Catalyst 4500, 3800, 3500 2900 Strong knowledge in Switching technologies - STP, Trunking, Ether channel, HSRP, VRRP, LACP, PaGP Roles/Responsibilities CCNA Wireless Certified Experience in Cisco Wireless LAN Configuration. Configuration of Light Weight Access Point Solutions, including Clean Air,AVC/QoS. Experience in managing Cisco Wireless LAN Controller. Thorough understanding of 802.11 based wireless architecture. Experience working in Cisco MSE models Good Knowledge on MSE - Context Aware Services (CAS) & Adaptive Wireless Intrusion Prevention System (wIPS) Experience in network (Route/Switch) engineering. Experience in wireless, security engineering. Strong working knowledge installing, configuring, and supporting Cisco Router/Switch and Wireless LAN Hardware products. Cisco knowledge with network design, operational support, hands-on implementation and configuration of routers, hubs, switches, Controllers, Access points, and cabling in a large enterprise LAN/WAN /WLAN environment Show more Show less

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Networking Managed Services Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational through proactively monitoring, identifying, investigating, and resolving technical incidents and problems and restoring service to clients. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA) and focuses on second-line support for incidents and requests with a medium level of complexity. The Networking Managed Services Engineer (L2) may also contribute to / support on project work as and when required. What You'll Be Doing Key Responsibilities: Monitoring, technical and troubleshooting support and administration of firewall (FortiGate SD WAN) Ensure daily backup of Management servers and firewall. Troubleshooting access related issues due to firewall and IPS policies Prepare daily/weekly/monthly/half yearly/yearly compliance as per HSL requirement. Review monitoring alerts for the firewall for availability and performance using in-house deployed NMS tool Configure firewall/IPS/AV security policies on firewall. Modification/deletion/addition of rules/routes/policies as per requirements from HSL Provide audit evidence as and when required Assist OEM/HSL Project team in product upgrade/maintenance activities. Log analysis and reporting using native tool. Capacity management Incident management UAM and Firewall rule base review Change management process need to be followed. Service window for this engagement is 16/6 (two shifts) In absence of onsite resource, there should be an immediate replacement of the resource. Provision and configure FortiGate devices for SD-WAN functionality, including defining WAN links, VPN tunnels, and traffic shaping policies. Deploy and manage SD-WAN overlays to optimize network performance and reliability. Define and enforce traffic policies based on application types, quality of service (QoS) requirements, and security policies. Implement dynamic path selection and traffic steering rules to ensure efficient utilization of WAN links. Monitor the performance and health of SD-WAN links and devices using Fortinet management tools. Troubleshoot network connectivity issues, latency, and packet loss problems in the SD-WAN environment. Analyze traffic patterns and utilization statistics to identify potential bottlenecks and optimize network performance. Integrate security features such as firewall, intrusion prevention system (IPS), and web filtering with SD-WAN policies to ensure secure access to applications and data. Configure security policies to inspect and filter traffic at the WAN edge to protect against threats and vulnerabilities. Configure QoS policies to prioritize critical applications and traffic types over less important ones. Implement traffic shaping and bandwidth management techniques to ensure optimal performance for real-time applications like voice and video conferencing. Monitor network utilization and capacity trends to forecast future bandwidth requirements. Scale SD-WAN infrastructure to accommodate growing traffic demands and business needs. Maintain up-to-date documentation of SD-WAN configurations, policies, and procedures. Generate regular reports on network performance, uptime, and security events for management and compliance purposes. Implement changes to SD-WAN configurations following best practices and change management procedures. Coordinate with other IT teams to ensure seamless integration of SD-WAN changes with existing network infrastructure. End user support if any issue due to firewall policies. Support for DC/DR headend device for change management, daily operation,HW/SW upgrade, modification, maintenance activity and incident. Upgrade activity (hardware/software) need to be performed as per OEM recommendation for headend and branch devices. Closing of audit and VA points for headend and branch devices Support for existing inventory of fortigate appliances (Firewall, controller, AP, Analyzer) across DC,DR and branches. Coordinating and raise the case with ISP (MPLS/P2P/Internet) for link down/link flapping/high latency issue (Branch link and their hub DC/DR link) Coordinating with ISP for link configuration in the event of new link commissioning, link shifting, link bandwidth upgrade, change of service provider. (Branch link and their hub DC/DR link) Configuration of links on BGP/EIGRP/IGP and OSPF protocols Preparation of daily/monthly/quarterly link utilization report and publish to seniors Follow the change management process and generate the change ID before execution of any change Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). Fortinet SDWAN certification or equivalent certification. Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role). Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Show more Show less

Job description TCS has been a great pioneer in feeding the fire of Young Techies like you. We are a global leader in the technology arena and there's nothing that can stop us from growing together. We are delighted to invite you for a discussion to get to know more about you and your professional experience. The interview will be in person. Venue details Date: 21st JUNE 2025 Timing : 10:00 Am-2:00 PM Location: TCS Sholinganallur, Kumaran Nagar, 415/21 -24, TNHB Main Rd, Sholinganallur ,Chennai Tamil Nadu 600119 Required Information Details Role Network Data / Network Security - Level 2/ Level 3 Required Technical Skill Set Routing, Switching, SDWAN, Wireless , Checkpoint , Versa Desired Experience Range 6-12 years Role- Senior Network Engineer Required Technical Skill Set Cisco ACI Desired Competencies Must-Have ACI hands-on Experience Good-to-Have Checkpoint, Nexus, LB and Cisco Knowledge Role descriptions / Expectations from the Role 1 Install, configure and troubleshoot data center networking devices. Install and maintain network hardware and software. Analyze and resolve Network Incidents/Problems and Service Requests. Determine network and system requirements and identify user needs. Design and deploy networks aligned with business goals and needs. Create and maintain internal technical documentation. Maintain and improve monitoring infrastructure 2 Essential skills: Minimum 5 years of experience in Datacenter networking domain Ability to set direction and prioritize work and resources based operational and client needs. Datacenter Networking Cisco product and technology knowledge. Ability to analyze, design and collaborate multiple Layer network Architecture. ITIL based support team with 24x7 support operations Reviews functional and technical designs to identify areas of risk and/or missing requirements. Cisco CCNP certification or equivalent knowledge Excellent understanding of Cisco ACI architecture ( hands-on experience in Cisco ACI is a must ) Excellent understanding of Cisco Nexus 7/5/2k architecture Expertise in routing and switching Expertise in implementing advance IOS and NX-OS features Expertise in LAN,WAN,MPLS and Internet technologies Experience in conducting data center network tests Experience in scripting and automating daily tasks Excellent troubleshooting skills Excellent written and verbal communication Good knowledge in various cloud platforms (Azure, Google Cloud etc.) Show more Show less

Job Description Within the Global IT Operations Team, this hands-on role will focus on the day-to-day operations of the Corporate IT Operations Centre. The IT operations support lead will lead a team of technical support team members who will help proactively discover and resolve problems before users are impacted. The successful candidate will help troubleshoot and fix problems as needed and will provide a stable and reliable environment by reducing user-impacting events and recurring problems. The combination of monitoring, analysing problems and keeping the landscape current with third party providers will be key. Hands on experience on communications technologies i.e. LAN, WAN, UC, Firewall, Messaging and Collaboration is a must. ITSM knowledge and experience is a plus. Major Responsibilities: Responsible for the 24/7/365 maintenance, and support of corporate systems infrastructure, including networking, telephony, security, and physical security Responsible for the conformance with and continuance of Corporate ISO 20000 and 27001 certifications; including extracting reporting from ITSM & SMS systems Ensure ISO compliance and associate documentation for all IT assets, as well as, oversight team member charged with all IT configuration items and assets, including servers, desktops, laptops, desk and mobile phones, local and network printers, software, licenses, and peripherals Project Planning & Estimation: Lead comprehensive requirements analysis and provide accurate project estimations. Develop and implement effective project planning strategies. 5.Team Management & Leadership: Mentor and lead a diverse team, fostering a collaborative and inclusive team culture. Assign daily/weekly tasks to the team based on skills and project needs. 6.Code Review & Quality Assurance: Ensure adherence to coding standards through regular code reviews. Implement robust quality assurance processes. 7.Project Delivery & stakeholder Interaction: Manage project timelines, identifying and mitigating potential delays. Communicate effectively in English with stakeholders to share related project updates. 8.Team Collaboration & Communication: Collaborate cross-functionally to ensure seamless project execution. Establish effective communication channels and conduct regular team meetings. Proactively addressing concerns for development concerns using communication channels. 9. Operational Efficiency & Process Improvement: Oversee day-to-day project operations, implementing streamlined processes. Identify opportunities for process improvement. 10.Stakeholder Relationship Management & Satisfaction: Build strong stakeholder relationships, proactively addressing concerns. Implement stakeholder/user satisfaction surveys to ensure exceptional service. Desired Skills 15+ years of experience leading the design, integration, and management of enterprise infrastructure solutions. Effectively communicate with customers of all levels (technical and non-technical) Ability to effectively prioritize workload in a fast-paced, frequently changing environment while remaining detailed and organized Strong interpersonal, written, verbal communication, and presentation skills, with the ability to interface effectively with individuals at various levels, both internally and externally Ability to work well under pressure while consistently meeting time-sensitive deadlines Analytical with strong problem-solving abilities and creative resolution skills Ability to work well independently, as well as effectively contribute to a team environment Ability to analyze data to create KPI Experience in design, optimization, and implementation and operational support activities for Networking equipment such as Routers, Switches, ASAs, WiFi AP/Controllers, WAN Accelerators, Firewalls, IPS/IDS, Sniffers, and Circuit Management Experience conducting architecture reviews to assess the impact of proposed systems and preparation of mitigation plans. Certification in Cisco networking and communication technologies. Layer 2/3 Ethernet Fabric. (such as Brocade, Cisco, Arista) Firewalls (such as Palo Alto and Cisco ASA) WAN (such as Cisco & Juniper; MPLS, DWDM, VPN, etc.) Certification preferred: CCNP, MCSE, CISP, ITIL, 6SIGMA Experience in managing/leading customer and support escalations directly Demonstrable IT Service Management leadership experience and results in Trend Analysis, Problem Management, RCA, Continuous Service Improvement, Management Information Reporting, Change Management, etc Experience with monitoring solutions such as Zabbix, Nagios, Cacti, Solarwinds, etc Excellent communication and leadership skills Experience in performing vendor management Good Analytical skills, Problem-solving, and Interpersonal skills Experience with transformation to public cloud infrastructure, software-defined networking, and Infrastructure as a Service models Show more Show less

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Networking Managed Services Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational through proactively monitoring, identifying, investigating, and resolving technical incidents and problems and restoring service to clients. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA) and focuses on second-line support for incidents and requests with a medium level of complexity. The Networking Managed Services Engineer (L2) may also contribute to / support on project work as and when required. What You'll Be Doing Key Responsibilities: Monitoring, technical and troubleshooting support and administration of firewall (FortiGate SD WAN) Ensure daily backup of Management servers and firewall. Troubleshooting access related issues due to firewall and IPS policies Prepare daily/weekly/monthly/half yearly/yearly compliance as per HSL requirement. Review monitoring alerts for the firewall for availability and performance using in-house deployed NMS tool Configure firewall/IPS/AV security policies on firewall. Modification/deletion/addition of rules/routes/policies as per requirements from HSL Provide audit evidence as and when required Assist OEM/HSL Project team in product upgrade/maintenance activities. Log analysis and reporting using native tool. Capacity management Incident management UAM and Firewall rule base review Change management process need to be followed. Service window for this engagement is 16/6 (two shifts) In absence of onsite resource, there should be an immediate replacement of the resource. Provision and configure FortiGate devices for SD-WAN functionality, including defining WAN links, VPN tunnels, and traffic shaping policies. Deploy and manage SD-WAN overlays to optimize network performance and reliability. Define and enforce traffic policies based on application types, quality of service (QoS) requirements, and security policies. Implement dynamic path selection and traffic steering rules to ensure efficient utilization of WAN links. Monitor the performance and health of SD-WAN links and devices using Fortinet management tools. Troubleshoot network connectivity issues, latency, and packet loss problems in the SD-WAN environment. Analyze traffic patterns and utilization statistics to identify potential bottlenecks and optimize network performance. Integrate security features such as firewall, intrusion prevention system (IPS), and web filtering with SD-WAN policies to ensure secure access to applications and data. Configure security policies to inspect and filter traffic at the WAN edge to protect against threats and vulnerabilities. Configure QoS policies to prioritize critical applications and traffic types over less important ones. Implement traffic shaping and bandwidth management techniques to ensure optimal performance for real-time applications like voice and video conferencing. Monitor network utilization and capacity trends to forecast future bandwidth requirements. Scale SD-WAN infrastructure to accommodate growing traffic demands and business needs. Maintain up-to-date documentation of SD-WAN configurations, policies, and procedures. Generate regular reports on network performance, uptime, and security events for management and compliance purposes. Implement changes to SD-WAN configurations following best practices and change management procedures. Coordinate with other IT teams to ensure seamless integration of SD-WAN changes with existing network infrastructure. End user support if any issue due to firewall policies. Support for DC/DR headend device for change management, daily operation,HW/SW upgrade, modification, maintenance activity and incident. Upgrade activity (hardware/software) need to be performed as per OEM recommendation for headend and branch devices. Closing of audit and VA points for headend and branch devices Support for existing inventory of fortigate appliances (Firewall, controller, AP, Analyzer) across DC,DR and branches. Coordinating and raise the case with ISP (MPLS/P2P/Internet) for link down/link flapping/high latency issue (Branch link and their hub DC/DR link) Coordinating with ISP for link configuration in the event of new link commissioning, link shifting, link bandwidth upgrade, change of service provider. (Branch link and their hub DC/DR link) Configuration of links on BGP/EIGRP/IGP and OSPF protocols Preparation of daily/monthly/quarterly link utilization report and publish to seniors Follow the change management process and generate the change ID before execution of any change Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). Fortinet SDWAN certification or equivalent certification. Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role). Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Show more Show less

Walk-in interview at TCS Sholinganallur, Kumaran Nagar, 415/21-24, TNHB Main Rd, Chennai, Tamil Nadu 600119 Job Role - Network Engineer L2 Experience Range: 5 to 12 years Job Location: Chennai Job Description Must Have: Minimum 5 years of experience in Datacenter networking domain · Ability to set direction and prioritize work and resources based operational and client needs. Datacenter Networking Cisco product and technology knowledge. Ability to analyze, design and collaborate multiple Layer network Architecture. ITIL based support team with 24x7 support operations · Reviews functional and technical designs to identify areas of risk and/or missing requirements. Cisco CCNP certification or equivalent knowledge · Excellent understanding of Cisco ACI architecture (hands-on experience in Cisco ACI is a must) Excellent understanding of Cisco Nexus 7/5/2k architecture · Expertise in routing and switching · Expertise in implementing advance IOS and NX-OS features · Expertise in LAN, WAN, MPLS and Internet technologies. Roles/Responsibilities Install, configure and troubleshoot data center networking devices. · Install and maintain network hardware and software. · Analyze and resolve Network Incidents/Problems and Service Requests. · Determine network and system requirements and identify user needs. Design and deploy networks aligned with business goals and needs. Create and maintain internal technical documentation. Maintain and improve monitoring infrastructure. Show more Show less

Req ID: 79261 Location: Bangalore, Karnataka, India Role Purpose Sr.Staff Technical Support Engineer , working in a fast-paced environment, the Sr.Staff Technical Support Engineer will be responsible for providing mostly for cases that are escalated by either by the customer / TSE or Senior TSE for various technologies in Ruckus Wireless products to our Enterprise customers. [ Key Operational Responsibilities Be the first Escalation point of contact for the customer and/or for the TAC TSEs Should posses the ability to manage critical (p1) cases soon after the training in Ruckus Products Demonstrate the ability to work with Escalation team and/or engineering teams to manage escalated cases Demonstrate mentorship ability by working with the TSE and Snr TSE on their backlog. Provide feedback of their performance to managers. Work closely with SE teams internally on larger networks and more complex issues Identify customer problems/issues and assist customer to resolve issues while consistently providing great Customer Experience Work on complex problems where analysis of situations requires in-depth fault analysis and troubleshooting skills Identify and reproduce customer technical problems in a test/lab environment Work on day-day tickets, follow-up with clients, provide feedback and see problems through to resolution Ensure proper case documentation and closure Generate clear and concise documentation in the form of case notes, technical tips and white papers Contribute to the knowledge base by creating KB articles Notify and discuss with Staff or Principal Engineers on calls and emails that require assistance. Timely handoff (escalation) of cases that require advanced technical investigation by the LTE Team Suggest improvements on product quality / features and be proactive in development of product Manage customer expectation and make sure customer is receiving highest quality of service Document customer issues for future reference and build knowledge base of the solutions given to the customer Actively participate in trainings and improve product and process knowledge New hire training and OJT responsibilities is part of the role Understand the SLA’s and work/align style of working towards meeting them Participate in forums and Tektalk exchanges KRAs include: CSAT Active Backlog Aged Backlog Time to Resolve and Time to Close Escalation % KB Contribution Job Requirements Education level: B.Sc. or B.E degree in Computer Science, a related field, or equivalent work experience. Work Experience Minimum of 6-8 years of customer support experience in IP networks, WiFi or related environment. Wireless networking experience is mandatory. Working experience in TAC as an escalation engineer is mandatory. Certifications/Accreditations CWNA / CCNA is a mandatory CWNP (Or equivalent) is an advantage Key Competencies Customer Focus Drive for results Team Player Coaching and Feedback Technical Skills & Knowledge Good understanding of TCP/IP, IGMP, switching and Routing (Layer 2 & 3 communication), internet protocols including DNS, DHCP, SMTP, VLAN etc. CCNA / CWNA – Must or higher knowledge, CWSP would be a Plus Good exposure and working experience with 802.11a/b/g/i standards and knowledge of 802.11n A good understanding of WLAN Security in the areas of authentication, encryption, RADIUS, AAA authentication, EAP, PSK, etc. knowledge on deploying, configuring, supporting, troubleshooting, debugging and administering the following Wireless LAN products and technologies: Wireless Access Points Wireless Client Associations Wireless Controllers A very good understanding of RF transmissions & antenna behavior knowledge on WLAN Security in the areas of authentication, encryption, RADIUS, AAA authentication, EAP, PSK, etc. Hands on experience on protocol analyzers tools such as Wireshark, Ethereal Ruckus Wireless Products Ethernet switching Routing and Data Centers Wifi solutions, Multi-tenant solutions, Hotspot services General Knowledge In The Following Areas Wireless industry and competing products Competitor Switching Products TCP/IP, WAN/LAN IOT Solutions Other Abilities Required Good problem solving and decision-making skills Ability to understand and analyze customer issues along with good troubleshooting skills Ability to communicate clearly and effectively with clients and peers Excellent written & verbal communication skills Excellent inter-personal and teamwork skills Self-driven, proactive, hardworking, team-player Encourages and accepts feedback Exposure of handling international customers Work Schedule Monday through Friday and weekend or overnight hours as required. Travel As required for NPI, PLM interactions etc., Learn more about how we're on a quest to connect the future and build what's next. Show more Show less

Role Purpose Sr.Staff Technical Support Engineer , working in a fast-paced environment, the Sr.Staff Technical Support Engineer will be responsible for providing mostly for cases that are escalated by either by the customer / TSE or Senior TSE for various technologies in Ruckus Wireless products to our Enterprise customers. [ Key Operational Responsibilities Be the first Escalation point of contact for the customer and/or for the TAC TSEs Should posses the ability to manage critical (p1) cases soon after the training in Ruckus Products Demonstrate the ability to work with Escalation team and/or engineering teams to manage escalated cases Demonstrate mentorship ability by working with the TSE and Snr TSE on their backlog. Provide feedback of their performance to managers. Work closely with SE teams internally on larger networks and more complex issues Identify customer problems/issues and assist customer to resolve issues while consistently providing great Customer Experience Work on complex problems where analysis of situations requires in-depth fault analysis and troubleshooting skills Identify and reproduce customer technical problems in a test/lab environment Work on day-day tickets, follow-up with clients, provide feedback and see problems through to resolution Ensure proper case documentation and closure Generate clear and concise documentation in the form of case notes, technical tips and white papers Contribute to the knowledge base by creating KB articles Notify and discuss with Staff or Principal Engineers on calls and emails that require assistance. Timely handoff (escalation) of cases that require advanced technical investigation by the LTE Team Suggest improvements on product quality / features and be proactive in development of product Manage customer expectation and make sure customer is receiving highest quality of service Document customer issues for future reference and build knowledge base of the solutions given to the customer Actively participate in trainings and improve product and process knowledge New hire training and OJT responsibilities is part of the role Understand the SLA’s and work/align style of working towards meeting them Participate in forums and Tektalk exchanges KRAs include: CSAT Active Backlog Aged Backlog Time to Resolve and Time to Close Escalation % KB Contribution Job Requirements Education level: B.Sc. or B.E degree in Computer Science, a related field, or equivalent work experience. Work Experience Minimum of 6-8 years of customer support experience in IP networks, WiFi or related environment. Wireless networking experience is mandatory. Working experience in TAC as an escalation engineer is mandatory. Certifications/Accreditations CWNA / CCNA is a mandatory CWNP (Or equivalent) is an advantage Key Competencies Customer Focus Drive for results Team Player Coaching and Feedback Technical Skills & Knowledge Good understanding of TCP/IP, IGMP, switching and Routing (Layer 2 & 3 communication), internet protocols including DNS, DHCP, SMTP, VLAN etc. CCNA / CWNA – Must or higher knowledge, CWSP would be a Plus Good exposure and working experience with 802.11a/b/g/i standards and knowledge of 802.11n A good understanding of WLAN Security in the areas of authentication, encryption, RADIUS, AAA authentication, EAP, PSK, etc. knowledge on deploying, configuring, supporting, troubleshooting, debugging and administering the following Wireless LAN products and technologies: Wireless Access Points Wireless Client Associations Wireless Controllers A very good understanding of RF transmissions & antenna behavior knowledge on WLAN Security in the areas of authentication, encryption, RADIUS, AAA authentication, EAP, PSK, etc. Hands on experience on protocol analyzers tools such as Wireshark, Ethereal Ruckus Wireless Products Ethernet switching Routing and Data Centers Wifi solutions, Multi-tenant solutions, Hotspot services General Knowledge In The Following Areas Wireless industry and competing products Competitor Switching Products TCP/IP, WAN/LAN IOT Solutions Other Abilities Required Good problem solving and decision-making skills Ability to understand and analyze customer issues along with good troubleshooting skills Ability to communicate clearly and effectively with clients and peers Excellent written & verbal communication skills Excellent inter-personal and teamwork skills Self-driven, proactive, hardworking, team-player Encourages and accepts feedback Exposure of handling international customers Work Schedule Monday through Friday and weekend or overnight hours as required. Travel As required for NPI, PLM interactions etc., Show more Show less

System Administrator/IT Administrator: We are looking for a skilled and dynamic System Administrator to join our team. As an System Administrator, you will play a key role in managing and supporting our organization's IT infrastructure, ensuring smooth operations, and providing technical assistance to staff. Responsibilities: Windows 10 Pro, Windows 8, Mac OS installation configuration and troubleshooting through remote. Backup Management for user data/Handling High pressure environment, experience More than 150 users, IT problem solving skills. Networking concept Switch IP addressing, WAN, LAN, Cabling, Access point configuration/understanding DATA point voice point troubleshooting. Printer installation through Wi-Fi Lan local troubleshooting/cartridge management. IT Asset Management, IT policy and procedure management, Warranty management. AD user management / Basic concept of NVR & DVR IP camera. New infrastructure development concept for office related IT/ DATA center operation well known /Server Related knowledge for installation configuration windows. Concept of VPN installation troubleshooting/Basic CRM understanding/McAfee installation/ Blue dump screen troubleshooting/Laptop desktop hardware troubleshooting. Knowledge of Lease line, broadband data card, MIFI, router Access point. Upgrading, installing, and configuring new hardware and software to meet company objectives. Documenting processes, as well as backing up and archiving data. Developing data retrieval and recovery procedures. Comfortable working within Microsoft Active Directory. Familiarity with Office 365 and Windows based systems. DNS, DHCP, Routing and Remote Access knowledge. Handling Gsuite (email Configuration, Security) Slack Admin. Vendor Management, Payment & Invoices. Requirements: Bachelor's degree in Computer Science, Information Technology, Information Systems, or relevant qualification. 3-4 years of experience required as system administrator/system engineer. Applicable professional qualification, such as Microsoft, Oracle, or Cisco certification. Extensive experience with IT systems, networks, and related technologies. Solid knowledge of best practices in IT administration and system security. Strong analytical and problem-solving skills. Job Location : Bangalore (HSR Layout) Joining Date: Immediate/30Days About Us: The Wedding Company is India's largest wedding planning and fulfillment company, managing an annual GMV of $10M, and disrupting the $130bn market (4% of India's GDP). The Wedding Company has raised a seed round from prominent investors like Arash Ferdowsi, Dropbox cofounder and Chaitanya Ramalingegowda, Wakefit cofounder. Feel free to reach us at: Email : careers@theweddingcompany.com Website : https://www.theweddingcompany.com/ Note: This role is a full time role in Bangalore (and not remote). Show more Show less

TCS hiring!!! Role: Desktop support -DFS Location: Noida, Bangalore, Hyderabad Experience: 5-8 Must Have: hands on experience on the above mention list of activities• IT Operations & Support • Good Windows administration skills • Unix/Linux system administration which includes Red Hat, Ubuntu & SLED • Good understanding on networking [LAN/WAN/VLAN] concepts • VMWARE & Virtualization concepts• Smart Phones configurations & troubleshooting. • Multitasking and organization skills • Strong communication skills Show more Show less