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4.0 years
3 - 5 Lacs
Calcutta
On-site
Notice: Candidates who are ready to work in Start-up environment are only welcome. Must be self-motivated, hardworking, proactive, responsible, Independent, a self-starter. Key Technical Competence Required: Good working experience and knowledge on IT Hardware & Cloud Infrastructure (System Integration)- Like designing, development, implementation of technologies like Cloud/Data Centers/Enterprise Support for Servers & Networks (L2& L3 Level), Firewalls etc. Project Planning and Execution: Excellent Knowalge on Project Delivery Cycle i.e Planning, Execution, Governance, Reporting and Presentation. Team Coordination: Coordinate Internal resources and third parties/vendors for the flawless execution of projects. Risk Management: Capabilities to Identify and manage project risks, issues, and dependencies. Service Level Governance: Should have the Good experice to maintian the SLA, OLA and UPC. Service Improvement Plan: Should have good knowledge to identify the Gaps and arrive the improvement plan. Knowledge in AWS infrastructure, services, network and security planning and administration Hands-on experience on implementing Cloud Solutions using various AWS & Azure Services. Knowledge in Server administration on Windows & Linux platforms Auditing and controlling Microsoft Volume Licensing and Partner Center Implement and strengthen the IT policy Manage Hardware and Software inventory, licenses Monitoring and maintaining networks and servers Upgrading, installing and configuring new hardware and software to meet company objectives Performing diagnostic tests and debugging procedures to optimize computer systems. Documenting processes, as well as backing up and archiving data Developing data retrieval and recovery procedures Keeping up to date with advancements and best practices in IT administration Install, configure and support network equipment including firewalls, routers, proxy servers, switches, WAN accelerators, DNS and DHCP. Knowledge in Management of Data centre Services: Servers Functioning (SAP & Non SAP) DC/ ADC Management DHCP/ DNS/ RODC Group Policy. Must have these above technical competence and expertized to handle team / clients challenges on ground. Job Description: We are looking for a dedicated service delivery manager to be responsible for maintaining strong customer relationships and improving our services to maintain customer satisfaction. The main tasks of a service delivery manager include managing projects, fixing reliability issues, tracking service metrics, managing budgets, and also new customer acquisition. As a key member of the Management team, this position is responsible for all aspects of management of information technology across all the clients of the company. It is a unique mix of hands-on support duties, people management, and strategic planning & execution. You should demonstrate solid managerial and analytical skills, exhibit strong business acumen, as well as a commitment to productivity, demonstrated understanding of Project Management processes, strategies and methods, experience mentoring, coaching, and developing rising talent in the technology department, experience budgeting and managing project costs. Experience working in a high-level collaborative environment and promoting a teamwork mentality. Experience risk management - risk planning, risk response, mitigation, contingency, and controlling risks. Managerial experience applying analytical/critical thinking and problem-solving skills. Ability to predict challenges and seek to proactively head off obstacles. Managing & handling multiple client contracts and assure maximize the revenue by ensuring best support and by cross-selling. Key Responsibilities: Maintaining positive relationships with existing customers and also initially generating leads & onboarding new clients Identifying customer needs and overseeing service delivery within the business context. Leading the service delivery team, managing conflict, and ensuring the team's processes and tasks are carried out efficiently. Managing finances and budgets. Determining ways to reduce costs without sacrificing customer satisfaction. Assessing customer feedback and using your creativity to establish, improve, and refine services. Building partnerships and liaising with team leaders to determine the company's services, delivery criteria, and solutions for issues that may arise. Introduce more and more business opportunities to the company by engaging with solution providers, OEMs, etc. taking over new products or services in company's bucket. Formal Education & Certification: Graduate / BCA / MCA / Bachelor's Degree in a related field or equivalent experience (4 or more years in a technical field with supervisory experience) Knowledge & Experience: Considerable and current experience as a Manager of a company with a medium sized network of servers, desktop systems and communications & wireless devices using current technologies. High-level knowledge and hands-on experience with Linux / Windows servers architecture both virtual and physical. Working knowledge of current communications devices and protocols, server and desktop technologies. Experience using the ITIL framework to deliver IT services to medium & Large-sized businesses (ie, 1000+ person user base). Ability to manage multiple projects, activities and tasks simultaneously. Dependability, self-direction, initiative, and ability to work with different types of people. Excellent verbal and written communications skills. Job Types: Full-time, Permanent Pay: ₹324,990.00 - ₹540,099.00 per year Benefits: Cell phone reimbursement Paid sick time Provident Fund Shift: Day shift Fixed shift Work Days: Monday to Friday Application Question(s): What is your current CTC? Are you willing to work in current mentioned CTC? Education: Bachelor's (Required) Experience: total work: 4 years (Required)
Posted 1 week ago
4.0 years
0 Lacs
Chennai, Tamil Nadu, India
Remote
Bounteous x Accolite is a premier end-to-end digital transformation consultancy dedicated to partnering with ambitious brands to create digital solutions for today’s complex challenges and tomorrow’s opportunities. With uncompromising standards for technical and domain expertise, we deliver innovative and strategic solutions in Strategy, Analytics, Digital Engineering, Cloud, Data & AI, Experience Design, and Marketing. Our Co-Innovation methodology is a unique engagement model designed to align interests and accelerate value creation. Our clients worldwide benefit from the skills and expertise of over 4,000+ expert team members across the Americas, APAC, and EMEA. By partnering with leading technology providers, we craft transformative digital experiences that enhance customer engagement and drive business success. Information Security Responsibilities Promote and enforce awareness of key information security practices, including acceptable use of information assets, malware protection, and password security protocols Identify, assess, and report security risks, focusing on how these risks impact the confidentiality, integrity, and availability of information assets Understand and evaluate how data is stored, processed, or transmitted, ensuring compliance with data privacy and protection standards (GDPR, CCPA, etc.) Ensure data protection measures are integrated throughout the information lifecycle to safeguard sensitive information Senior Network Administrator Maintaining and administering computer networks that are related computing environments including systems software, applications software, hardware, and configurations. Maintain, monitor, and analyses system components to make recommendations regarding network system security. Troubleshooting, diagnosing, and resolving hardware, firmware related to LAN/WAN Networks. Roles And Responsibilities Maximizes performance by troubleshooting network problems and outages and scheduling upgrades. Replacing faulty network hardware components when required. Protecting data, software, and hardware by coordinating, planning, and implementing network security measures. Performing VLAN, IP address, asset auditing and redundancy mock test. Perform technical analysis and design to execute, test, and rollout solutions. Collaborates with network architects/specialist and ISPs on network optimization. Vendor management related to procurement, maintenance, support, and replacement. Provide support to Team members who escalate network related issues up to the network administration group. Remote assistance to the global helpdesk team on basic network related issues. Preferred Qualifications Strong understanding of network infrastructure and network hardware. Strong knowledge of Ethernet standards 802.3, Wireless standards 802.11 and VLAN 802.1q , 802.1x ., 802.1p Strong knowledge of STP, LACP, EtherChannel. Strong knowledge of BGP, OSPF, EIGRP, route redistribution, PBR, PfR routing. Strong knowledge of Next Generation Firewalls and SASE Cloud Firewalls (Web/App Filtering, IDS/IPS, Sandbox, DLP, Zero Trust etc). Knowledge of redundancy protocols HSRP, VRRP, GLBP. Knowledge of RADIUS, SCEP, EAP-TLS, PEAP-MSCHAPv2. Knowledge of passive networks IO ports, cables, rack design. Ability to create accurate network diagrams and documentation for design and planning network communication systems. Ability to quickly learn new or unfamiliar technology and products using documentation and internet resources. Working knowledge of web servers hosting, SSL, DNS, SNMP, TCP/IP & UDP. Working knowledge of Logging & Monitoring with NMS Tools Working knowledge of SSL VPN, Split Tunneling, IPSEC, Route and Policy based VPN. Knowledge of Linux shell, Windows power shell and/or Ansible scripts. Good analytical and problem-solving skills. Understanding of security implications of architecture decisions. 4-5 Years’ relevant experience in Cisco, Meraki, Fortinet, HPE Aruba, Zscaler network products. Certification in any of the above switching, routing, firewall network technologies. Willingness to work in cross time zones. We invite you to subscribe to our monthly and quarterly newsletters to stay up to date with the latest job openings as well as resources and tips for job seekers here . Research shows that women and other underrepresented groups apply only if they meet 100% of the criteria of a job posting. If you have passion and intelligence, and possess a technical knack (even if you’re missing some of the above), we encourage you to apply. Bounteous is focused on promoting an inclusive environment and is proud to be an equal opportunity employer. We celebrate the different viewpoints and experiences our diverse group of team members bring to Bounteous. Bounteous does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status, or any other status protected under federal, state, or local law. In addition, you have the opportunity to participate in several Team Member Networks, sometimes referred to as employee resource groups (ERGs), that host space with individuals with shared identities, interests, and passions. Our Team Member Networks celebrate communities of color, life as a working parent or caregiver, the 2SLGBTQIA+ community, wellbeing, and more. Regardless of your respective identity, there are various avenues we involve team members in the Bounteous community. Bounteous is willing to sponsor eligible candidates for employment visas. Apply for this job Bounteous x Accolite is proud to be an equal opportunity employer. Bounteous x Accolite does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status, or any other status protected under federal, state, or local law. Bounteous x Accolite is willing to sponsor eligible candidates for employment visas. Show more Show less
Posted 1 week ago
4.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Company Qualcomm India Private Limited Job Area Engineering Group, Engineering Group > Hardware Engineering General Summary QCT's Bangalore Wireless R&D HW team is looking out for experienced HW design engineer to work on WRD IPs for Qualcomm’s best in class Mobile chipsets. Location : Bangalore Roles And Responsibilities You will be contributing to flagship Wireless IP development covering WAN, WLAN, GNSS and Bluetooth technologies. You will be part of team defining and developing next generation Wireless R&D products. Requirements The candidate must have IP design experience preferably in wireless/DSP domain. The candidate must be strong in design micro-architecture & RTL coding (System Verilog or Verilog or VHDL). Other requirements are : Exposure to synthesis & STA Low power and high speed design awareness Knowledge on design flow, industry standard frond end tools flows ( lint, cdc, etc.) Knowledge of scripting and automation: Unix/Linux shell programming, Perl, Python, Makefile etc. Strong critical thinking, problem solving and debug skills Good communication and interpersonal skills. Flexible to work with multi-geo team Minimum qualification : Bachelors or Master’s in Electrical/Electronics/Computers Science from reputed college/university. Years of experience : 2 – 4years Minimum Qualifications Bachelor's degree in Computer Science, Electrical/Electronics Engineering, Engineering, or related field and 2+ years of Hardware Engineering or related work experience. OR Master's degree in Computer Science, Electrical/Electronics Engineering, Engineering, or related field and 1+ year of Hardware Engineering or related work experience. OR PhD in Computer Science, Electrical/Electronics Engineering, Engineering, or related field. Applicants : Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail disability-accomodations@qualcomm.com or call Qualcomm's toll-free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries). Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law. To all Staffing and Recruiting Agencies : Our Careers Site is only for individuals seeking a job at Qualcomm. Staffing and recruiting agencies and individuals being represented by an agency are not authorized to use this site or to submit profiles, applications or resumes, and any such submissions will be considered unsolicited. Qualcomm does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications. If you would like more information about this role, please contact Qualcomm Careers. 3071058 Show more Show less
Posted 1 week ago
0 years
0 Lacs
Jamnagar, Gujarat, India
On-site
Dear All Role: IT Location: Pan India Experience: 10 to 22yrs of exp Industry: Preferably Oil&Gas Site Exposure is more preferable Notice Period: Immediate to 30days Qualification: B. E(IT), B.SC IT) Job Description: The IT Support Engineer is responsible for technical support to the users related to IT hardware and software. They have to respond and resolve the support requests and service tickets. It is a part of their job to identify, diagnose and rectify any issues in computer hardware, software, services, and applications. They should possess deep technical knowledge to address network faults quickly and efficiently. Some of the key skills required are Managing IT Infrastructure at Project Sites Providing IT Support to end users Server Installation & Configuration Establishing and maintaining LAN / WAN Network Connectivity Administering Firewall and managing security Antivirus Management Troubleshooting IT related issues and providing resolution. Coordination with IT vendors for technical support Good communication and interpersonal skills Good Team Player Interested candidates pls share your cv to kerran.g@larsentoubro.com (Mention ISD in subject line) Regards, Keran Grace V Talent Acquisition L&T Hydrocarbon Show more Show less
Posted 1 week ago
18.0 years
0 Lacs
India
Remote
At Lognext we have been accompanying companies and teams for more than 18 years to identify and implement the technology necessary to advance, making their challenges and objectives our own and getting closer to their reality. Therefore, being a NEXTER means that your career and talent become meaningful to you and those around you, allowing you to build what matters most to you and reach your next level. We are looking for a Network Administrator to join our team for a multinational leader in the technology sector. 📌 Key Responsibilities: • Provide operational support for internal and client network infrastructure (LAN, WAN, Data Center). • Assist with incident management and request fulfilment across network services. • Identify technical problems and propose resolution in line with operational procedures. • Participate in deployment of new solutions and support projects. • Monitor and optimize performance of the network infrastructure. • Maintain up-to-date technical documentation and diagrams. • Validate automation tools and scripts to improve system efficiency. • Participate in on-call and service coverage duties when required. 💡 Skills: • Minimum 5 years of experience supporting enterprise network infrastructure. • Experience troubleshooting firewalls, routers, switches, VPNs, and WiFi systems. • Strong understanding of TCP/IP and routing protocols (OSPF, BGP). • Experience configuring F5 or Citrix NetScaler load balancers. • Knowledge of Identity & Access Management solutions (Cisco ISE, Aruba ClearPass). • Familiarity with VPN remote access (Cisco AnyConnect or similar). • Understanding of network monitoring and management tools. • Experience working independently and managing competing priorities. • Strong customer service mindset. • Proficiency in English (B2 minimum). 👉 Job Conditions & Benefits: 📍100% Remote position 💰 Competitive Salary 🚀 Professional Development Plan ⏰ Flexible hours Join our expert team, where creativity, commitment and the ability to bring new perspectives are essential to make a difference in a world full of opportunities. 🚀 Are you ready for your NEXT LEVEL? In Lognext we are committed to equality between women and men and as proof of this we have a registered and published Lognext Equality Plan. We also believe that multiculturalism is a source of values, experiences and knowledge that add value to our projects, which is why we believe in diversity, and we are committed to it. We work every day to create environments where people are treated with respect and dignity no matter where they come from, we do not discriminate based on race, religion or beliefs, ethnicity, disability, age, nationality, marital status, sexual orientation, or gender. #Employment #Technology #Innovation #ProfessionalDevelopment #Equality #Diversity" Show more Show less
Posted 1 week ago
0 years
0 Lacs
Pune, Maharashtra, India
On-site
Yerawada, Pune, Maharashtra 411006, India Req #1054 03 June 2025 CACI International Inc is an American multinational professional services and information technology company headquartered in Northern Virginia. CACI provides expertise and technology to enterprise and mission customers in support of national security missions and government transformation for defense, intelligence, and civilian customers. CACI has approximately 23,000 employees worldwide. Headquartered in London, CACI Ltd is a wholly owned subsidiary of CACI International Inc., a publicly listed company on the NYSE with annual revenue in excess of US $6.2bn. Founded in 2022, CACI India is an exciting, growing and progressive business unit of CACI Ltd. CACI Ltd currently has over 2000 intelligent professionals and are now adding many more from our Hyderabad and Pune offices. Through a rigorous emphasis on quality, the CACI India has grown considerably to become one of the UKs most well-respected Technology centres. Technical Project Manager with a strong emphasis on DC Network Infrastructure & Network Security project delivery. You must have a proven history of working in network and network security environments and preferably be CCNA/CCNP qualified. You will ideally have exposure to delivering solutions in Cisco centric environments, involving network design and delivery, and managing a design and implementation work-stream (including detailed LAN/WAN design, security and voice). The Technical Project Manager will be responsible for ratifying business requirements, project scope and deliverables, managing and leading network and infrastructure projects in line with defined project plans, schedules, timescales, budgets, and quality standards as well as the production of key project documents for c-level consumption. You should be able to identify the impact of proposed network changes and be able to communicate this clearly to a non-technical audience. Knowledge and experience of Cisco ACI would be beneficial although learning tools will be provided. The successful candidate should be prepared to learn new technologies to provide technical oversight, manage project risks and issues as well as working in a highly process driven environment. Required Skills You must have high attention to detail and be an excellent communicator Delivering network infrastructure projects, preferably datacentre or network security Project Management Methodology (Agile/Prince/PMP) CCNA / CCNP Jira experience Creating, documenting and representing proposed changes Documenting and managing project plans Strong customer focus with the ability to communicate on all levels Excellent problem solving skills Ability to work well under pressure and meet deadlines Self-motivated and enthusiastic Strong customer focus with the ability to communicate on all levels Ability to work well under pressure and meet deadlines Leadership skills Knowledge of ITIL framework would be beneficial More About The Opportunity The Technical Project Manager is an excellent opportunity, and CACI Services India reward their staff well with a competitive salary and impressive benefits package which includes: Learning: Budget for conferences, training courses and other materials Health Benefits: Family plan with 4 children and parents covered Future You: Matched pension and health care package We understand the importance of getting to know your colleagues. Company meetings are held every quarter, and a training/work brief weekend is held once a year, amongst many other social events. CACI is an equal opportunities employer. Therefore, we embrace diversity and are committed to a working environment where no one will be treated less favourably on the grounds of their sex, race, disability, sexual orientation religion, belief or age. We have a Diversity & Inclusion Steering Group and we always welcome new people with fresh perspectives from any background to join the group An inclusive and equitable environment enables us to draw on expertise and unique experiences and bring out the best in each other. We champion diversity, inclusion and wellbeing and we are supportive of Veterans and people from a military background. We believe that by embracing diverse experiences and backgrounds, we can collaborate to create better outcomes for our people, our customers and our society. Other details Pay Type Salary Apply Now Show more Show less
Posted 1 week ago
0 years
0 Lacs
Kohima, Nagaland, India
On-site
System Administrator Job Description Looking for a talented, diligent system Administrator to maintain and administer our company’s networked system of computers. The system Administrator’s responsibilities include sever setup, configuration & maintenance, troubleshooting hardware, software and networking issues, as well as ensuring that all computing operations run with optimal performance and security. Requirements Past experience administering server-side technology and networked computing systems. Experience with databases networks (LAN, WAN) and patch management. Knowledge of system security (e.g,,,. Intrusion detection system) and data backup/recovery. Availability outside of working hours to resolve emergency issues promptly. Qualification Relevant Degree or Diploma in information system or Information Technology. Role : System Administrator Salary : 25k and negotiable for more experienced candidates. Functional Area : Kohima, Nagaland Employment Type : Full Time For Queries, call +918256923961 (10:00 am to 4:30 pm) privacy policy<\/a> first to start a conversation."},"analytics":{"enabledGoogle":"OFF","enabledFacebook":"OFF","enabledGoogleGA4":"OFF"}},"gdprStatus":false,"defaultAvatar":"https:\/\/www.youthnet.org.in\/wp-content\/plugins\/wp-whatsapp\/assets\/img\/whatsapp_logo.svg"}"> Kohima YouthNet Job Centre Online Upload Your Resume Here Show more Show less
Posted 1 week ago
12.0 years
0 Lacs
Vadodara, Gujarat, India
On-site
Job Title: IT Infrastructure – Senior Executive / Executive Location: Vadodara, Gujarat Experience Required: 8–12 Years Company: NHR Technologies About NHR Technologies NHR Technologies is a forward-looking HR Tech startup that partners with organisations on their transformation journeys. Our mission is to enable businesses to achieve their goals through cutting-edge, reliable, and scalable digital solutions. We are committed to driving innovation while delivering consistent value and exceptional service to our clients. Role Overview We are looking for a seasoned and proactive IT Infrastructure Executive / Senior Executive to join our growing IT team. The incumbent will be responsible for the efficient management, maintenance, and optimization of our IT infrastructure. The role demands a strong technical foundation, practical problem-solving capabilities, vendor coordination experience, and the ability to manage priorities in a fast-paced environment. Key Responsibilities Core Infrastructure & Operations (Must-Have) Administration of Windows Server environments Active Directory and user access management LAN/WAN configuration, routing, and switching basics Cloud fundamentals – AWS, Azure, or GCP (basic knowledge) Endpoint management and hardware troubleshooting IT security hygiene – antivirus, firewall, and access control Backup, recovery, and disaster preparedness ITSM process adherence and ticket lifecycle management Critical Soft Skills Vendor and procurement coordination Effective incident handling and troubleshooting Documentation, SOPs, and change management Clear and empathetic user support communication Preferred Capabilities (Good to Have) Not mandatory but advantageous if the candidate can manage or oversee the following: Advanced Networking VPN and NAC implementation Advanced firewall setup and network optimization Cybersecurity SIEM solutions and threat monitoring IDS/IPS, DLP, and security audits Cloud & Virtualization Multi-cloud architecture Load balancers, auto-scaling, and cloud cost control Virtualization (VMware/Hyper-V) at scale Enterprise Systems SAN/NAS architecture Disaster recovery with Veeam/Commvault Linux administration (beneficial but not core) Integration of enterprise-level applications Strategic & Oversight Capabilities In areas requiring specialized skills or outsourced delivery, the candidate should be able to: Scope requirements for external support Define and manage SLAs and vendor deliverables Evaluate technical proposals and partner recommendations Coordinate outsourced implementations Maintain governance, quality checks, and compliance Tools & System Knowledge The ideal candidate should be familiar with: CMDB (Configuration Management Database) IT Asset & Service Management ISO 27001 Compliance & Audit Access Control & Identity Management Business Continuity & Disaster Recovery Vendor and Contract Lifecycle Management Documentation and Knowledge Base Systems Key Skills & Experience 8–12 years in IT infrastructure, networking, or cloud ops Expertise in Windows/Linux server and virtual environments Exposure to cloud platforms (AWS/Azure/GCP) Understanding of cybersecurity protocols and tools Familiarity with ITSM tools (ServiceNow, BMC Remedy, etc.) Basic scripting/automation knowledge (PowerShell, Python, etc.) Strong communication and documentation abilities Preferred Qualifications Bachelor’s degree in IT, Computer Science, or related field Certifications such as CCNA, Network+, MCSE, AWS Solutions Architect, or equivalent Show more Show less
Posted 1 week ago
3.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Arista Networks is the leader in software driven networking solutions for today’s largest Data Center (DC), Cloud, Internet/WAN, Service Provider (SP) and Campus environments. Arista has over 7500 customers ranging from the largest cloud providers, to healthcare, government, carrier, finance, education, and production web/SaaS companies. Arista's products are the foundation underpinning much of modern society's operations. Arista has ambitious plans and an unprecedented opportunity for growth and we are looking for many more engineers and designers to join us in building and innovating the world's networks. Arista is a profitable, publicly quoted company with revenues of over $3.5B with a culture of invention, quality, respect, and fun. As a Software Engineer your core responsibility is to deliver new product features. A major part of this is writing and owning the code that drives our products. However, the role of a Software Engineer is much bigger than ‘simply’ writing code. Software engineers work on the whole development process, including: Suggesting and deciding what features to build Driving the design and architecture Pushing, testing, documenting the feature Working alongside customers in the field if needed Are you right for this role ? This is an interesting and exciting opportunity to be a part of the software team that is redefining Data Centre switching. For success at Arista all you need is: Strong engineering and Computer Science fundamentals with 3-10 years of industry experience. Extensive background in algorithms and strong software architecture skills Fluency in one of C/C++/Python programming Hands-on experience with designs and implementations in a strong product-engineering environment Strong communication skills and the ability to work in a team environment Experience working through the complete software development life cycle right from requirements gathering to delivering the fully developed feature. Preferred qualifications (Any one of the below): Strong software debugging skills especially in embedded systems. Understanding of IP networking and IP routing protocols, specifically one of RIP, OSPF, BGP, IS-IS, or PIM. Experience with DPDK, software forwarding, Qos, Layer 2 protocols like 802.1X, AAA, Macsec etc. Experience with software development for the forwarding ASICs, FPGAs, Network Processors etc Experience with hardware abstraction layer Experience in Network Systems Software development is a plus Show more Show less
Posted 1 week ago
2.0 - 6.0 years
1 - 3 Lacs
Raigarh
Work from Office
Support Engineer required to work on-site or via remote connection assist with hardware installations, software upgrades, systems integrations, & basic IT-related issues. Knowledge of Fiber Splicing, OFC Cable Laying, Networking (Routers & Switches).
Posted 1 week ago
0 years
0 Lacs
Pune/Pimpri-Chinchwad Area
Remote
Company Description WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees. Job Description Must Have Skills Windows Servers | Domain Controllers | Active Directory | Azure Active Directory | Group Policy Enterprise Proxy Solution - Preferably Zscaler or Netskope. Inline CASB, Web DLP. Zero Trust Platform (Zero Trust Application Access / Zero Trust Remote VPN) Privilege Access Management (PIM/PAM) Basics of hardware, networking, IP addressing, VLAN, LAN, WAN, MPLS Endpoint Security Management. Preferably EDR/XDR CS Falcon, Sentinel One, MS Defender for Endpoint, DLP, ATP, Web Security. Good in Soft skills, logical and analytical thinking, troubleshooting and problem management, ticketing systems, SLA Management, Good to have Azure information protection Microsoft Enterprise Mobility and Security Office 365 Security administration Cloud Computing Basics with Azure / AWS Security administration Web Application Firewall management. Qualifications Basic Graduation and Proficiency in technology areas mentioned. Professional Certifications would be an added advantage. Qualifications Basic Graduation and Proficiency in technology areas mentioned. Professional Certifications would be an added advantage. Show more Show less
Posted 1 week ago
3.0 - 6.0 years
5 - 9 Lacs
Bengaluru
Work from Office
Primary Skills: Support during the investigation of suspected cyber security events Analysis and respond to the service request and incident related to securitytools (Carbon Black,Armis, EDR,etc) and related policies Deep knowledge of TCP/IP suite and ICS protocols. Endpoint Detection Response (Carbon Black, CrowdStrike) Hands on Experience in Cyberark Responsibilities: Supports Carbon Black Endpoint Detection and Response (EDR) applications and ensures cyber security service availability for the endpoints. Daily monitoring EDR AV logs Monitor EDR dashboard for compliance, threats and further troubleshootingwherever required. Basic level of fine tune policies. Raise case and follow up with Vendor support for any issue. Maintain security Run Books and SOPs. Ticket handling Generate regular reports and updates on security incident trends. Monitoring Incidents/Outages Carbon Blac. Primary Skills: Support during the investigation of suspected cyber security events Analysis and respond to the service request and incident related to security tools (Carbon Black, Armis, EDR, etc) and related policies Deep knowledge of TCP/IP suite and ICS protocols. Endpoint Detection Response (Carbon Black, CrowdStrike) Hands on Experience in Cyberark. Responsibilities: Supports Carbon Black Endpoint Detection and Response (EDR) applications and ensures cyber security service availability for the endpoints. Daily monitoring EDR AV logs Monitor EDR dashboard for compliance, threats and further troubleshooting wherever required. Basic level of fine tune policies. Raise case and follow up with Vendor support for any issue. Maintain security Run Books and SOPs. Ticket handling Generate regular reports and updates on security incident trends. Monitoring Incidents/Outages
Posted 1 week ago
7.0 - 11.0 years
13 - 17 Lacs
Noida
Work from Office
Experience designing and supporting Cisco enterprise networks. Solidunderstanding of network-based segmentation strategies and IoT designs Extensive experience with TCP/IP, VLANs, VLAN Trunking, ACLs, load balancing,QOS, PBR, WCCP, VPN, NAT, VoIP, IPSec, Multicast, DNS services, firewalls,SNMP, Netflow. Extensive experience with Network mirroring technologies SPAN,ERSPAN, RSPAN, TAP. Experience configuring network security policies onfirewalls and/or routers. Strong knowledge of network and securityarchitecture best practice Strong knowledge of enterprise switching androuting, and LAN/WAN technologies Experience with cisco DNA Center, CiscoPrime Advanced understanding of networking principles, subnetting and theOSI model Network Security ,Macro/Micro Segmentation. 1. Experience designing and supporting Cisco enterprise networks. 2. Solid understanding of network-based segmentation strategies and IoT designs 3. Extensive experience with TCP/IP, VLANs, VLAN Trunking, ACLs, load balancing, QOS, PBR, WCCP, VPN, NAT, VoIP, IPSec, Multicast, DNS services, firewalls, SNMP, Netflow. 4. Extensive experience with Network mirroring technologies SPAN, ERSPAN, RSPAN, TAP. 5. Experience configuring network security policies on firewalls and/or routers. 6. Strong knowledge of network and security architecture best practice 7. Strong knowledge of enterprise switching and routing, and LAN/WAN technologies 8. Experience with cisco DNA Center, Cisco Prime 9. Advanced understanding of networking principles, subnetting and the OSI model
Posted 1 week ago
5.0 - 9.0 years
9 - 14 Lacs
Bengaluru
Work from Office
Network Data L3 1.Without supervision, deploy and configure network equipment including, butnot limited to, network infrastructure, switches, routers, wireless, and WANaccelerator preferably SilverpeaK. 2.Will Develop detailed schematics relating to new installations and existingupgradation, migration or integration. Will manage project support of network systems with an emphasis on assuringgoals and commitments are met on time and with a high level of quality. WillWork closely with the Voice, server, security platform teams to ensureintegration and stability within the network security platforms. Willwork on designing, configuring, and implementing enterprise. 3.Will Develop system documentation including technical drawings. 4.Will Produce solid and secure system designs according to industry bestpractices. Will Provide Tier 3 supportfor network systems or related issues as required. Candidate will work instretched shifts, odd working hours and weekends as per the work requirements.
Posted 1 week ago
4.0 - 7.0 years
11 - 15 Lacs
Bengaluru
Work from Office
Experience designing and supporting Cisco enterprise networks Solid understanding of network-based segmentation strategies and IoT designs Extensive experience with TCP/IP, VLANs, VLAN Trunking, ACLs, load balancing, QOS, PBR, WCCP, VPN, NAT, VoIP, IPSec, Multicast, DNS services, firewalls,SNMP, Netflow Extensive experience with Network mirroring technologies SPAN,ERSPAN, RSPAN, TAP Experience configuring network security policies onfirewalls and/or routers Strong knowledge of network and security architecture best practice Strong knowledge of enterprise switching and routing, and LAN/WANtechnologies Experience with cisco DNA Center, Cisco Prime Advanced understanding of networking principles, subnetting and the OSI model Able to understand multi-tier network environments (Core, Distribution, Access,)
Posted 1 week ago
1.0 - 3.0 years
5 - 8 Lacs
Chennai
Work from Office
Develop and implement IT strategies that align with company goals. Analyze current IT infrastructure and recommend improvements. Oversee and manage IT projects from conception to completion. Ensure business continuity through disaster recovery and backup plans. Maintain and optimize network, hardware, and software systems. Requirements Installation of LAN, WAN, Internet connections (TCP/IP, DNS), Intranet, telecom, CCTV and data communications systems. Installation Configuration of Wired and wireless network router networks. Maintenance, troubleshooting, and analysis of wired wireless networks. Installed Hard Disk, CD Drives, CPU, Memory, Power Supply Unit, Networking Card, Video Graphics Card, Hard Disk Controller Card On PC System. Configuring and troubleshooting desktops, laptops, Printers, Scanners servers. Bottom-line driven, good interpersonal skills and experience in cross-functional. Good Communication skills
Posted 1 week ago
3.0 - 5.0 years
10 - 14 Lacs
Hyderabad
Work from Office
You have an entrepreneurial spirit. You enjoy working as a part of well-knit teams. You value the team over the individual. You welcome diversity at work and within the greater community. You aren't afraid to take risks. You appreciate a growth path with your leadership team that journeys how you can grow inside and outside of the organization. You thrive upon continuing education programs that your company sponsors to strengthen your skills and for you to become a thought leader ahead of the industry curve. You are excited about creating change because your skills can help the greater good of every customer, industry and community. We are hiring a talented Global Firewall Management Life Cycle Engineer to join our team. If you're excited to be part of a winning team, CirrusLabs Description: Job Profile Firewall Management Life Cycle Engineer Business Area: Global Technology Services. Responsibilities Provide operational support for firewalls on multiple platforms across the Client global infrastructure. First responder to monitored alerts, incidents, and issues. Service request fulfilment for firewall global policy and other security extension changes (VPN, IPS, URL Filtering, Application Control, etc.) Perform firewall policy changes, analysis and clean-up as requested by firms. Provide visibility and insight to assist customers with firewall activity and usage information. Follow through with firm and vendor resources to close out availability, performance, and security incidents that involve firewalls in any Client location. Coordinate, triage, and troubleshot activities with customers Accountable for executing tasks according to established standards, procedures, and processes. Able to communicate and work with customers and peers in different time zone and countries. Excellent written and verbal communication skills required. Must be able to easily analyse and communicate complex ideas to all levels of management. Identify, document, and perform steps required to replace checkpoint hardware with new checkpoint hardware. Identify, document, and perform steps required to replace checkpoint hardware with new Palo Alto hardware. Be primary point of contact leading technical discussions via Teams or Zoom with local IT staff regarding assigned firewall hardware replacements Qualifications 3 to 5 years Number of years of experience is provided as a guideline for hiring managers and represents the amount of experience typically needed to be successful in this role. In-depth knowledge of Checkpoint firewall technologies, including configuration, management, and troubleshooting. Proficiency in configuring various network interfaces and connectivity options, ensuring compatibility with different hardware models. Experience in physically installing and setting up new firewall hardware, including cabling, power management, and initial configuration. (Candidate will not be responsible for cabling but experience or understanding will help communicate expectations to local IT staff who will be doing it during these replacements) Extensive experience in migrating firewall configurations and policies from Check Point to Palo Alto, ensuring a smooth transition with minimal downtime. Ability to assess checkpoint GAIA OS and interface configurations and documenting and executing required steps to replace the device with a Palo Alto Deep understanding of Palo Alto firewall technologies, including configuration, management, and troubleshooting. Strong grasp of network security principles and best practices, ensuring the new firewall setup maintains or enhances the security posture. Excellent problem-solving skills to identify and resolve any issues that arise during the migration process, ensuring a seamless and secure transition. Checkpoint CCSE Palo Alto PCNSE Expert level knowledge of Check Point firewalls including additional blades. Knowledge of Palo Alto and Cisco firewalls Knowledge of LAN/WAN and network protocols Knowledge of monitoring tools and commands to ensure quick resolution to issues. Advanced level skill in firewall policy management Ability to manage support cases with external technology vendors. Knowledge of server technologies is a plus. Knowledge of virtual technologies is a plus. Excellent written and verbal communication skills required. Must be able to easily analyse and communicate complex ideas to all levels of management. Sensitivity and cultural awareness are essential as the role will involve contact with a variety of people around the globe. Discipline and experience in recognizing and handling confidential and sensitive information. Excellent time management and attention to detail is essential. Ability to effectively prioritize and execute tasks in a high-pressure environment.
Posted 1 week ago
4.0 - 5.0 years
3 - 7 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
Virtual Network SDN (software-defined network): Network Security Group, Route Table Load Balancer ExpressRoute (IP-VPN, MPLS, WAN) VPN (IPsec, OpenVPN, SSTP) Azure Application Gateway (HTTP, PKI, WAF) Infrastructure as a Code Linux PowerShell Must-Have Skills: Mandatory: Azure services knowledge. Infrastructure services, compute, and network services knowledge. Mandatory Networking: load balancer, traffic manager, and app gatewaysend-to end troubleshooting. Secondary: NAT Gateway Connectivity (Azure Firewall, Azure Bastion) Content delivery (Azure CDN, Azure Front Door) DNS (Azure DNS, Azure Traffic Manager, Azure Private Link, Azure DNS Private Resolver) Azure: AZ900, AZ104, AZ305, AZ500, AZ700, and AZ720 Network: CompTIA Network+, CCNP (Cisco Certified Network Professional) OS: MCSE (70-740, 70-741, 70-742, 70-744, 70-745, 70-413), Good to have: Red Hat Certified Technician, Linux Professional Institute Certification, CompTIA Linux+, CompTIA Server
Posted 1 week ago
10.0 years
0 Lacs
Gurugram, Haryana, India
On-site
Department: IT Title: Network Architect (Minimum 10 Yrs. EXP) Location: Gurgaon Status: Regular, Full-Time Travel: Across the Globe for Project and Business meetings POSITION SUMMARY: We are looking for an experienced Network Architect with Cisco Software-Defined Access (SDA) expertise to design, implement, deploy, troubleshoot and optimize next-generation network infrastructures. The ideal candidate will lead strategic network transformation projects, ensuring high availability, security, and automation using Cisco SDA, DNA Center, Wireless and ISE technologies. Key Roles & Responsibilities: In this position, you will be required to: ü Architect, design, and deploy Cisco Software-Defined Access (SDA) solutions. ü Define network strategies, roadmaps, and high-level architectures aligned with business objectives. ü Led the implementation of Cisco DNA Center for network automation, assurance, and optimisation. ü Integrate Cisco ISE for policy-based security enforcement and network segmentation. ü Ensure compliance with Zero Trust principles and micro-segmentation strategies. ü Oversee network operations, troubleshooting, and optimization of SDA environments. ü Develop and maintain technical documentation, including HLDs, LLDs, and operational guidelines. ü Collaborate with security, cloud, and infrastructure teams to design integrated solutions. ü Evaluate emerging network technologies and recommend best practices for implementation. ü Provide mentorship and training to junior network engineers and architects. ü Engage with stakeholders to translate business requirements into scalable network solutions. ü Cisco SD-WAN (Viptela) and ACI expertise will be an advantage. Education/Experience: § Bachelor’s or Master’s in IT, or a related field. § 10+ years of experience in network engineering and architecture, with a focus on Cisco SDA. § Expert knowledge of Cisco DNA Center, ISE, Wireless and SD-Access technologies. § Strong understanding of enterprise networking, automation, and security best practices. Show more Show less
Posted 1 week ago
8.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Skills : NSX + HCX + Vmware + Azure + Azure network Experience : 8 - 12yrs Location : All LTIM Office Locations Shift: Rotational Shift Job Description 8 years of IT experience and minimum 2 years of experience on Azure VMware Solution and 4 years of experience on VMware vSphere Azure cloud services deployments and cloud migrations Responsibilities You will partner with program managers and service delivery teams to plan architect and guide complex infrastructure deployments and migrations for large enterprise customers moving customers from onpremises VMware environments to Azure VMware Solution You will work directly with customer application infrastructure and security stakeholders to define requirements strategy and processes for successful design deployment migrations Maintain knowledge of the latest on AzureAVS and VMware products in order to propose designs to customers and act as subject matter trainer for other specialists Share knowledge with others through solution documents engage technical communities build automated selfhelp solutions and create training Qualifications Successful Candidate Competencies Relevant experience in architecting and designing datacentre and cloud infrastructures using VMware and Microsoft technologies Knowledge and implementation experience designing and developing solutions using VMwares Core Cloud Infrastructure Required Azure VMware Solution Required VMware vSphere 60 and above o Required VMware NSXT network virtualization technologies NSX edge services DNS DHCP Gateway Firewall Distributed Firewall NSX implementation NSX migration from vlan or NSXv Required VMware vSAN Required VMware HCX Advanced Enterprise Preferred VMware Site Recovery Manager vSphere Replication Preferred VMware management suite vCD vROps vRNI vRLI Preferred VMware Cloud Director Experience with onpremisestoCloud or cloudtocloud migrations with VMware HCX Experience with relevant Azure technologies like Required Azure ExpressRoute and Azure VPN Required Azure Virtual WAN and Azure Route Server Required Azure networking Preferred Azure Disk Pools and Azure NetApp Files Preferred Azure Monitoring and Security technologies Monitor Arc Security Center Preferred 3rd party network virtual appliances firewalls loadbalancers routers for Azure and VMware environments Experience and good understanding of any leading cloud management systems and solutions Strong core platform architecture concepts including hardware platform hypervisor Networking security data protection high availability monitoring ing patching etc Familiarity with security compliance standards across a variety of enterprise IT landscapes Experience with Azure Hosting or Infrastructure background and public cloud highly desired A good understanding of datacenter networking fabric topologies and common architectures deployed both Layer 2 and Layer 3 based is highly desired Strong presentation influencing and communication skills Education Qualifications BS or postgraduate degree in Computer Science or technologyfocused discipline or equivalent experience VCDXDCVCMA certification is preferred but not required CCDP CCNP VCPNV certification is preferred but not required Desired Qualifications Experience working with enterprise customers on Azure specific solutions and deployment Ability to communicate effectively with corporate customers possess an understanding of the onboarding process and demonstrate a vision for the future Excellent customer service skills good oral and written communication skills proven ability to handle difficult and sensitive situations involving the most critical and politically charged customer situations to lead projects and to motivate others This job is provided by Shine.com Show more Show less
Posted 1 week ago
1.0 - 3.0 years
4 - 4 Lacs
Gurugram
Work from Office
Hi We are looking forward to hire Customer/Technical Support Associates for Teleperformance Jaipur/Gurgaon. Please go through the JD and Apply. We shall call back the relevant profiles. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536, Neha @ 8789203027 A Technical Support Associate job description typically focuses on providing technical assistance to customers, troubleshooting issues, and ensuring customer satisfaction . They handle customer inquiries, diagnose problems, and offer solutions via phone, email, or in-person. The role involves a blend of technical skills and customer service abilities, including communication, problem-solving, and the ability to learn new technologies. Here's a more detailed breakdown of common responsibilities and skills Responsibilities: Customer Support: Answering customer inquiries and providing technical assistance via various channels (phone, email, chat, etc.). Troubleshooting: Diagnosing and resolving technical issues related to software, hardware, or network problems. Problem-Solving: Identifying the root cause of problems and implementing solutions. Documentation: Keeping records of customer interactions, issues, and solutions. Escalation: Knowing when to escalate complex issues to more experienced technicians or managers. Customer Satisfaction: Ensuring customers are satisfied with the level of support provided. Software/Hardware Knowledge: Possessing a solid understanding of computer systems, software, and hardware. Communication Skills: Communicating technical information clearly and concisely to customers, both verbally and in writing. Teamwork: Collaborating with other support team members and internal departments. Learning and Adaptation: Staying up-to-date with new technologies and adapting to changing customer needs. Skills : Technical Skills: Proficiency in computer systems, software, and hardware. Customer Service Skills: Empathy, patience, and the ability to communicate effectively with customers. Problem-Solving Skills: Analyzing problems, identifying solutions, and documenting the process. Communication Skills: Clear and concise communication, both written and verbal. Technical Documentation: Ability to create and maintain technical documentation. Software/Hardware Installation and Configuration: Experience installing and configuring software and hardware. Time Management and Prioritization: Ability to manage multiple tasks and prioritize work effectively. Analytical Skills: Ability to analyze technical problems and identify root causes. Teamwork and Collaboration: Ability to work effectively with team members and internal departments.
Posted 1 week ago
1.0 - 5.0 years
3 - 5 Lacs
Gurugram
Work from Office
Hiring for Leading ITES Company In Gurgaon for Technical Support Key Highlights: 1: Graduate with minimum 1 year exp in Technical Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: Knowledge of LAN, MAN, Windows Troubleshooting, Networking etc A Technical Support job description typically involves diagnosing, troubleshooting, and resolving technical issues related to computer hardware, software, and networks Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Troubleshooting and Problem Solving: Diagnosing and resolving hardware and software issues, either remotely or in person. User Support: Providing technical assistance to users, answering questions, and guiding them through problem resolution. System Maintenance and Monitoring: Ensuring computer systems and networks are running efficiently and effectively. Installation and Configuration: Setting up new systems, installing software and hardware, and configuring user accounts. Documentation and Record Keeping: Maintaining records of issues, solutions, and system configurations. Collaboration: Working with other IT teams and external vendors to resolve complex issues. Customer Service: Providing excellent customer service, ensuring user satisfaction, and building positive relationships.
Posted 1 week ago
4.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Designation: Specialist - Infrastructure Support/IT Support Key Responsibilities · Manage, configure, and monitor Sophos Firewalls (XG, XGS series). · Administer and troubleshoot Ruckus WiFi networks (SmartZone, Unleashed, and Cloud). · Perform routine tasks related to Windows Server (2016/2019/2022) including Active Directory, Group Policy, DNS, DHCP. · Provide Level 2 support for network, server, and security-related incidents. · Conduct firewall policy updates, firmware upgrades, VPN setup and monitoring. · Monitor network traffic and performance, optimize throughput and security. · Handle Wi-Fi SSID setups, guest portals, VLAN tagging, and access point provisioning. · Manage user accounts and permissions in AD. · Collaborate with Level 1 and Level 3 teams to resolve escalated issues. · Create and maintain documentation for configurations, procedures, and infrastructure. · Participate in audits and compliance efforts related to IT infrastructure. Required Skills & Experience: 4+ years of experience in IT support or network administration. Strong experience with Sophos XG/XGS Firewalls, including policies, NAT, IPS, VPNs. Solid hands-on experience with Ruckus WiFi systems – access point deployment, SmartZone controller management. Proficiency in Windows Server administration – Active Directory, GPO, DNS/DHCP. Good understanding of LAN/WAN concepts, TCP/IP, VLANs, and routing protocols. Experience with system monitoring tools and ticketing systems. Excellent troubleshooting and analytical skills. Strong communication and documentation abilities. Show more Show less
Posted 1 week ago
3.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Scope of Responsibilities/Expectations Design and develop software for Network Service Edge, which is a SD-WAN and Security product Passionate about building product(s) Communicative and Collaborative Should have 3-8 years of experience. Specific Knowledge/Skills Proficient in C/C++ and/or Go programming language Excellent problem-solving skills Strong data structures and Algorithms experience Experience in programming multi-threaded applications on Linux OS Hands-on work experience on TCP/IP and other networking protocols Desirable : Work experience in Firewall, VPN’s, Application Identification and IDS/IPS Knowledge of Shell scripting, Makefile, Python Experience working with OpenWrt or Buildroot Show more Show less
Posted 1 week ago
5.0 years
0 Lacs
Pune, Maharashtra, India
Remote
Come work at a place where innovation and teamwork come together to support the most exciting missions in the world! Qualys, a leading cybersecurity firm, is seeking an experienced Senior Technical Support Engineer for Security Applications to resolve global customer and partner service requests promptly. Collaborate across teams for high customer satisfaction in a secure environment. Ideal for security enthusiasts with solid networking skills. Lead in resolving technical issues, provide top-tier support, and contribute to world-class assistance. Responsibilities: Promptly resolve global customer and partner service requests in a highly secured environment. Collaborate with cross-functional teams for high customer satisfaction. Provide support via phone, email, and MS Teams for Product modules over the SaaS platform. Ensure friendly and professional customer interactions throughout the service life cycle. Act as the main point of contact for technical issues, collaborating directly with Development and QA teams. Thrive in a challenging and dynamic environment, delivering world-class support and technical solutions. Qualifications: 5+ years of technical support experience. Experience in Vulnerability Management and Web Application Security/Firewall application support. In-depth TCP/IP understanding and LAN/WAN infrastructure knowledge. Strong foundation in Windows and/or solid Linux/Unix experience in an enterprise environment. Familiarity with common OS services (IIS, BIND, Apache, AD, WINS, Samba, SSH). Knowledge of firewalls, Intrusion Detection System technologies, and Network Vulnerability Scanners. Outstanding troubleshooting and analytical skills. Excellent written and verbal communication skills. Bachelor of Science in Computer Science or equivalent experience. Networking: OSI Layer understanding. Knowledge of broadcast domain vs. collision domain. Familiarity with different records zones in DNS and how it works. Understanding of SSL Handshake and TCP/IP Handshake. Proficiency in ARP, DHCP, proxy servers, and DNS cache clearing. Differentiation between TCP and UDP, and protocols & their workings. Linux/Unix: Understanding of the boot process and run levels. Various ways to assign an IP address to a Unix/Linux/Debian machine. Proficient in checking running processes, hidden files, and installing packages. Knowledge of sudo, permissions, file systems, and SSH banner. Windows: Insight into the Windows boot process and control panel basics. Understanding of UAC, registry hives, and remote registry manipulation tools. Knowledge of kernel mode vs. user mode, Active Directory, and Group Policies. Familiarity with Kerberos and NTLM authentication, Procmon, and service control manager. Security: Understanding of vulnerabilities, the vulnerability cycle, and exploits. Knowledge of malware types (virus, trojan, worm) and False/True Positive/Negative concepts. Understanding of False Positive, False Negative, True Positive, and True Negative in the security context. Preferred: Experience with packet capture review and diagnosis. Previous API support and Regex knowledge. Scripting experience (Bash, Python). Knowledge of major web server software, UNIX/Windows web services, and diverse platforms. Oracle and Microsoft SQL knowledge. CCNA, MCSE, CISSP, CompTIA Security+, and CEH certifications are highly desirable. Experience with Customer Support and Development Tools (Salesforce, Jira, etc.). Willing to work in 24/7 rotational shifts. Show more Show less
Posted 1 week ago
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Wide Area Network (WAN) jobs in India are in high demand as businesses continue to expand their networks and digital infrastructure. WAN professionals play a crucial role in ensuring seamless connectivity across different locations, enabling efficient communication and data transfer. If you are considering a career in the field of WAN, this article will provide you with valuable insights into the job market in India.
These cities are known for their thriving IT industry and offer numerous opportunities for WAN professionals.
The average salary range for WAN professionals in India varies based on experience and skill level. Entry-level positions may start at around INR 3-5 lakhs per annum, while experienced professionals can expect to earn INR 10-15 lakhs per annum or more.
In the field of WAN, career progression typically follows a path from Junior Network Engineer to Network Administrator, and then to Senior Network Engineer or Network Architect. With experience and additional certifications, professionals can advance to roles such as Network Manager or Chief Technology Officer.
In addition to WAN expertise, employers often look for professionals with skills in: - LAN management - Network security - Routing and switching - Cloud networking - Troubleshooting
As you prepare for your career in WAN, remember to stay updated with the latest trends and technologies in networking. With the right skills and knowledge, you can confidently apply for WAN roles in India and embark on a rewarding career in the IT industry. Good luck!
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
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