1935 Wan Jobs - Page 26

Key Responsibilities: Provide Level 1 support for desktops, laptops, VoIP phones (including IP phones), and network devices. Perform OS installation, updates, patching, and basic configuration. Configure and troubleshoot IP-based devices such as printers, surveillance cameras, and VoIP systems. Basic network configuration, including IP addressing, subnetting, VLANs, and Wi-Fi. Monitor and support LAN/WAN infrastructure and escalate complex issues to senior engineers. Assist with Active Directory user management – password resets, account creation, permissions. Provide hands-on support for office hardware including printers, projectors, docking stations, routers/switches. Maintain asset inventory and documentation of IT systems and support activities. Support server room activities including racking, cabling, and routine hardware checks. Coordinate with vendors for warranty support or hardware replacements. Set up and configure email accounts (Outlook, webmail). Maintain antivirus and endpoint security systems across devices. CCTV/IP camera setup, monitoring, and basic troubleshooting. Learn and support backup and restore operations for user data. Required Skills and Knowledge: Basic knowledge of IP addressing, DHCP, DNS, and network troubleshooting. Familiarity with VLANs, switches, and routers (basic configuration). Hands-on experience with Windows 10/11 (Linux will be a plus). Knowledge of cabling standards and RJ45 connector. Basic understanding of Windows Server 2016/2019/2022 (Linux will be a plus). Understand and troubleshoot using the OSI Model layers (e.g., physical layer, network layer). Understanding of OSI layers and their role in networking. Experience in installing/configuring desktops, laptops, and peripherals. Awareness of IT security best practices (e.g., antivirus, patching). Knowledge of routing protocols (Static and Dynamic such as RIP, OSPF, EIGRP); having these skills will be a plus. Job Types: Full-time, Permanent Pay: ₹10,014.72 - ₹18,000.00 per month Benefits: Health insurance Provident Fund Shift: Day shift Work Location: In person

Designation- Desktop Support Engineer. Roles & Responsibilities- 1. Handle daily technical support activities on desktop support, data network and server management. 2. Setup desktop computers and peripherals and test network connections. 3. Installing and maintaining hardware and computer peripherals devices including scanners and network printers and resolve associated problems. 4. Installing and upgrading operating systems and computer software. 5. Troubleshooting basic IT issues. 6. Troubleshooting networking and connection issues 7. Troubleshooting hardware and software issues. 8. Installing, configuring and supporting network equipment including routers, proxy servers, switches, WAN accelerators, DNS and DHCP. 9. Identifying and solving any problems that arise with computer networks and systems 10. Maintain and upgrade equipment as needed 11. Help new employees set up their workstations. 12. Advising on software or hardware upgrades. 13. Interact with staff on desktop problems and their resolution. 14. Train end users on usage of computer hardware and software. 15. Adhere to policies as per corporate manuals and directives. 16. Extend computer support for systems’ software and hardware. 17. Monitor the performance of a company's desktop infrastructure and provide suggestions to improve efficiency. 18. Setup computers and install software for various applications and programs. 19. Network and connect computers within organization to better communication. 20. Order or buy computer systems and liaise with purchase and supplies department. Skills- 1. Advanced knowledge of computer hardware systems, chipsets, memory modules, and peripherals like printers and scanners 2. Knowledge of popular operating systems, software applications, and remote connection systems. 3. Proven work experience as a desktop support engineer or support technician 4. Ability to solve complex hardware and software issues. 5. Knowledge of network security practices LAN, and WAN.and anti-virus programs. 6. Ability to perform remote troubleshooting and provide clear instructions 7. In-depth knowledge of hardware and software. 8. Up-to-date knowledge of the latest IT and software trends. 9. Excellent interpersonal skills. 10. Good written and verbal communication skills. Education- Post Graduate/ Graduate in Computer Science, IT, or similar. Experience- 1-2 years of experience in relevant field Timings - 9:30 AM – 6:00 PM Salary- 20,000 per month Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹20,000.00 per month Shift: Morning shift Ability to commute/relocate: Bhopal, Bhopal - 462023, Madhya Pradesh: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Preferred) Experience: IT: 1 year (Preferred) total work: 2 years (Preferred)

Your day at NTT DATA The Managed Services Cross Technology Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational. Through the proactive monitoring, identifying, investigating, and resolving of technical incidents and problems, the Managed Services Cross Technology Engineer (L2) is able to restore service to clients. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA). The Managed Services Cross Technology Engineer (L2) focuses on second-line support for incidents and requests with a medium level of complexity and focusses across two or more technology domains - Cloud, Security, Networking, Applications and or Collaboration etc. This role may also contribute to support on project work as and when required. What you'll be doing Key Responsibilities: Required Experience: Minimum 4+ yrs. Cisco: Nexus9k, Cat 9200 L, Cat9500, isr4400, WSA S395 Creating POA for New Implementation Preparing and developing the Plan of Action for the new network implementation. Single Point of Contact for All Network Issues Acting as the primary point of contact for any network-related issues. Automating Configuration through Scripts Streamlining and automating configurations using scripts for enhanced efficiency. Providing Suggestions for Network Improvements Offering recommendations for network enhancements based on performance reviews and current needs. Creating Proxy Policies Developing proxy policies as per user requests to ensure appropriate access controls. Guiding and Providing Inputs to Engineers Assisting engineers by offering direction and technical insights on network design and configuration. Ensuring Device Compliance with Audit Requirements Ensuring that network devices are compliant with audit standards and requirements. Providing SOP for Clients Creating Standard Operating Procedures (SOP) documentation for clients to ensure consistent network operation. Giving Technical Guidance to Management and Team Offering technical guidance to both the management and team to align on network goals and strategies. Creating technical docs, Providing Design Changes, and Understanding for New Implementation Developing detailed technical docs, diagram and supporting design changes and implementation understandings for new project Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). Certifications relevant to the services provided (certifications carry additional weightage on a candidates qualification for the role). Relevant certifications include (but not limited to) - CCNP or equivalent certification CCNA certification in must, CCNP in Security or PCNSE certification is good to have Microsoft Certified: Azure Administrator Associate AWS Certified: Solutions Architect Associate Veeam Certified Engineer VMware certified Professional: Data Centre Virtualization Zerto, pure, vxrail Google Cloud Platform (gcp) Oracle Cloud Infrastructure (oci) SAP Certified Technology Associate - OS DB Migration for SAP NetWeaver 7.4 SAP Technology Consultant SAP Certified Technology Associate - SAP HANA 2.0 Oracle Cloud Infrastructure Architect Professional IBM Certified System Administrator - WebSphere Application Server Network Workplace type : On-site Working

Your day at NTT DATA The Managed Services Cross Technology Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational. Through the proactive monitoring, identifying, investigating, and resolving of technical incidents and problems, the Managed Services Cross Technology Engineer (L2) is able to restore service to clients. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA). The Managed Services Cross Technology Engineer (L2) focuses on second-line support for incidents and requests with a medium level of complexity and focusses across two or more technology domains - Cloud, Security, Networking, Applications and or Collaboration etc. This role may also contribute to support on project work as and when required. What you'll be doing The primary objective of this role is to Routing, Switching, Manage LAN, WAN, wireless Network and Knowledge of SDWAN Cisco Viptela Proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA). The Managed Services Cross Technology Engineer (L2) focuses on second-line support for incidents and requests with a medium level of complexity and focusses across two or more technology domains - Cloud, Security, Networking, Applications and or Collaboration etc. This role may also contribute to support on project work as and when required. Job Description Key Responsibilities: Proactively monitors the work queues. Hands on experience: Routing, Switching and Wireless technology. Performs operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA. Updates tickets with resolution tasks performed. Identifies, investigates, analyses issues and errors prior to or when they occur, and logs all such incidents in a timely manner. Captures all required and relevant information for immediate resolution. Provides second level support to all incidents, requests and identifies the root cause of incidents and problems. Communicates with other teams and clients for extending support. Executes changes with clear identification of risks and mitigation plans to be captured into the change record. Follows the shift handover process highlighting any key tickets to be focussed on along with a handover of upcoming critical tasks to be carried out in the next shift. Escalates all tickets to seek the right focus from CoE and other teams, if needed continue the escalations to management. Works with automation teams for effort optimization and automating routine tasks. Ability to work across various other resolver group (internal and external) like Service Provider, TAC, etc. Identifies problems and errors before they impact a clients service. Provides Assistance to L1 Security Engineers for better initial triage or troubleshooting. Leads and manages all initial client escalation for operational issues. Contributes to the change management process by logging all change requests with complete details for standard and non-standard including patching and any other changes to Configuration Items. Ensures all changes are carried out with proper change approvals. Plans and executes approved maintenance activities. Audits and analyses incident and request tickets for quality and recommends improvements with updates to knowledge articles. Produces trend analysis reports for identifying tasks for automation, leading to a reduction in tickets and optimization of effort. May also contribute to support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). Certifications relevant to the services provided (certifications carry additional weightage on a candidates qualification for the role). Relevant certifications include (but not limited to) - CCNP or equivalent certification CCNA certification in must, CCNP in Security or PCNSE certification is good to have Microsoft Certified: Azure Administrator Associate AWS Certified: Solutions Architect Associate Veeam Certified Engineer VMware certified Professional: Data Centre Virtualization Zerto, pure, vxrail Google Cloud Platform (gcp) Oracle Cloud Infrastructure (oci) SAP Certified Technology Associate - OS DB Migration for SAP NetWeaver 7.4 SAP Technology Consultant SAP Certified Technology Associate - SAP HANA 2.0 Oracle Cloud Infrastructure Architect Professional IBM Certified System Administrator - WebSphere Application Server Network Required Experience: Moderate level years of relevant managed services experience handling cross technology infrastructure. Moderate level knowledge in ticketing tools preferably Service Now. Moderate level working knowledge of ITIL processes. Moderate level experience working with vendors and/or 3rd parties. Workplace type : On-site Working

Your day at NTT DATA The Networking Managed Services Engineer (L3) is a seasoned engineering role, responsible for providing a managed service to clients by proactively identifying and resolving technical incidents and problems. Through pre-emptive service incident and resolution activities, as well as product reviews, operational improvements, operational practices, and quality assurance this role maintains a high level of service to clients. The primary objective of this role is to ensure zero missed service level agreement (SLA) conditions and is responsible for managing tickets of high complexity, conducts advanced and complicated tasks, and provides resolution to a diverse range of complex problems. This position uses considerable judgment and independent analysis within defined policies and practices and applies analytical thinking and deep technical expertise in achieving client outcomes, while coaching and mentoring junior team members across functions. The Networking Managed Services Engineer (L3) may also contribute to support on project work as and when required. What you'll be doing Key Responsibilities: Advanced Troubleshooting: Resolve complex network issues that L1 and L2 engineers cannot handle, using deep knowledge of SD-WAN technologies and protocols. Network Design and Architecture: Design and implement advanced network architectures, ensuring scalability, reliability, and security. Performance Optimization: Analyze network performance data to identify bottlenecks and optimize the network for better performance and efficiency. Security Management: Implement and manage advanced security measures within the SD-WAN environment, including firewalls, VPNs, and intrusion detection systems. Policy Management: Develop and enforce network policies, including QoS (Quality of Service) and traffic management policies. Collaboration and Leadership: Work closely with other IT teams, provide guidance to L1 and L2 engineers, and lead network projects. Vendor Management: Coordinate with SD-WAN vendors for support, updates, and new implementations. Documentation and Reporting: Maintain detailed documentation of network configurations, changes, and performance reports. These responsibilities ensure that the SD-WAN infrastructure is robust, secure, and capable of meeting the demands of modern network environments. Inventory , SOP creation, Diagram Inventory and Audit and compliance Workplace type : On-site Working

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Third-Party Risk as a Service (TPRaaS) – Senior As part of our EY- NFS TPRM team, you will help clients enhance their business performance by translating their strategies into realities. Working with EY-high performing teams, you will help clients to grow, innovate, protect, and optimize their business performance. The opportunity We’re looking for Seniors with expertise in Third-Party Risk Management to join the leadership group of our TPRaaS team. It is a fantastic opportunity to be part of a leading firm while being instrumental in the growth of a new service offering. Your Key Responsibilities Lead and work closely with the manager in the delivery of Third-Party Risk Management (TPRM) engagements. Assist / Mentor team members in vendor calls / client interactions by providing delivery updates. Perform Quality Checks on work products before delivering it to the end clients. Follow policies and procedures that support the successful implementation of TPRM operating models. Facilitate process walkthrough discussions to document end-to-end business processes and functional requirements. Assess the application of legal and regulatory requirements to clients TPRM practices. Lead/Participate in technology enhancement requirements such as Automation, Data Analytics, AI to support TPRM processes. Assist in the selection and tailoring of approaches, methods, and tools to support service offering or industry projects. Build and nurture positive working relationships with clients to achieve exceptional client service. Contribute to Identifying opportunities to improve engagement profitability. Assist leadership in driving business development initiatives and account management. Participate in building strong internal relationships within GMS Services and with other services across the organization. Skills And Attributes For Success Maintain an educational program to develop personal skills continually. Constantly upskilling as per market trends. Understand and follow workplace policies and procedures. Exhibit initiative and participate in corporate social and team events. To qualify for the role, you must have 4 to 8 years of demonstrated experience with Risk Management across the Third-Party engagement lifecycle (pre-contracting, contracting, and post contracting) and an understanding of the associated organizational infrastructure (e.g., relevant internal controls, business processes, governance structures). Strong understanding of the TPRM framework, Risk Management, Information Security practices. Demonstrate a good understanding of the Contract Risk Review management process. Hands-on exposure to TPRM tools and technology solutions (e.g., GRC enablement solutions, such as Process Unity, Prevalent, Archer, ServiceNow, etc.). Demonstrated knowledge of standards such as ISO 27001/2, ISO 22301, ISO 27018, PCI – DSS, HITRUST, etc. Good knowledge of privacy regulations such as GDPR, CCPA, etc. Good knowledge of regulations such as FISMA, HIPAA, Reg SCI, MAS, etc. Good knowledge of TCP/IP, concepts of OSI layer and protocols, networking and security concepts, Physical & Environmental Security, Asset Security and Identity & Access Management. Good knowledge of OS (Windows / Linux) security, Database security, IT infrastructure (switches, routers, firewalls, IDS, IPS, etc.), Security architecture design, and review. Good familiarity with OWASP, and Secure SDLC standards/frameworks, anti-virus solutions (e.g., Symantec, McAfee, etc.). Good experience in LAN/WAN architectures and reviews. Good knowledge of incident management, disaster recovery, and business continuity management, cryptography. Good to have prior Big-4 experience. Good to have certifications - CISSP, CISA, CISM, CTPRP, CIPP, ISO 27001 Lead Auditor or Lead Implementer Ideally, you’ll also have Project Management skills. Exposure to tools like ProcessUnity, ServiceNow, Archer. What We Look For A Team of people with enthusiasm to develop new skills and knowledge and experience to succeed and inquisitiveness to learn new things in this fast-moving environment. Actively tracks and communicates engagement performance and planning to EY engagement management, ensuring project milestones remain on track and are completed timely. Actively mentors and trains team members on Third-Party Risk Management processes, governance, and frameworks. Works cross-functionally with team members to support and drive a collaborative team environment. Creates and design effective presentations as a means for communicating project and deliverable progress to clients. Performs sophisticated data analyses to understand client s business and identify risk Executes advanced services and supervise staff in delivering essential services. Understands client s business environment and basic risk management approaches Actively participates in decision making with engagement management and seek to understand the broader impact of current decisions. Actively contributes to improving operational efficiency on projects & internal initiatives. What Working At EY Offers At EY, we’re dedicated to helping our clients, from the startups to Fortune 500 companies — and the work we do with them is as varied as they are. You get to work with inspiring and meaningful projects. Our focus is on education and coaching alongside practical experience to ensure your personal development. We value our employees, and you will be able to control your progress with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer: Support, coaching, and feedback from some of the most engaging colleagues around Opportunities to develop new skills and progress your career The freedom and flexibility to handle your role in a way that’s right for you EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. Show more Show less

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Third-Party Risk as a Service - TPRaaS – Senior As part of our EY- NFS TPRM team, you will help clients enhance their business performance by translating their strategies into realities. Working with EY-high performing teams, you will help clients to grow, innovate, protect, and optimize their business performance. The opportunity We’re looking for Seniors with expertise in Third-Party Risk Management to join the leadership group of our TPRaaS team. It is a fantastic opportunity to be part of a leading firm while being instrumental in the growth of a new service offering. Your Key Responsibilities Lead and work closely with the manager in the delivery of Third-Party Risk Management (TPRM) engagements. Assist / Mentor team members in vendor calls / client interactions by providing delivery updates. Perform Quality Checks on work products before delivering it to the end clients. Follow policies and procedures that support the successful implementation of TPRM operating models. Facilitate process walkthrough discussions to document end-to-end business processes and functional requirements. Assess the application of legal and regulatory requirements to clients TPRM practices. Lead/Participate in technology enhancement requirements such as Automation, Data Analytics, AI to support TPRM processes. Assist in the selection and tailoring of approaches, methods, and tools to support service offering or industry projects. Build and nurture positive working relationships with clients to achieve exceptional client service. Contribute to Identifying opportunities to improve engagement profitability. Assist leadership in driving business development initiatives and account management. Participate in building strong internal relationships within GMS Services and with other services across the organization. Skills And Attributes For Success Maintain an educational program to develop personal skills continually. Constantly upskilling as per market trends. Understand and follow workplace policies and procedures. Exhibit initiative and participate in corporate social and team events. To qualify for the role, you must have 4 to 8 years of demonstrated experience with Risk Management across the Third-Party engagement lifecycle (pre-contracting, contracting, and post contracting) and an understanding of the associated organizational infrastructure (e.g., relevant internal controls, business processes, governance structures). Strong understanding of the TPRM framework, Risk Management, Information Security practices. Demonstrate a good understanding of the Contract Risk Review management process. Hands-on exposure to TPRM tools and technology solutions (e.g., GRC enablement solutions, such as Process Unity, Prevalent, Archer, ServiceNow, etc.). Demonstrated knowledge of standards such as ISO 27001/2, ISO 22301, ISO 27018, PCI – DSS, HITRUST, etc. Good knowledge of privacy regulations such as GDPR, CCPA, etc. Good knowledge of regulations such as FISMA, HIPAA, Reg SCI, MAS, etc. Good knowledge of TCP/IP, concepts of OSI layer and protocols, networking and security concepts, Physical & Environmental Security, Asset Security and Identity & Access Management. Good knowledge of OS (Windows / Linux) security, Database security, IT infrastructure (switches, routers, firewalls, IDS, IPS, etc.), Security architecture design, and review. Good familiarity with OWASP, and Secure SDLC standards/frameworks, anti-virus solutions (e.g., Symantec, McAfee, etc.). Good experience in LAN/WAN architectures and reviews. Good knowledge of incident management, disaster recovery, and business continuity management, cryptography. Good to have prior Big-4 experience. Good to have certifications - CISSP, CISA, CISM, CTPRP, CIPP, ISO 27001 Lead Auditor or Lead Implementer Ideally, you’ll also have Project Management skills. Exposure to tools like ProcessUnity, ServiceNow, Archer. What We Look For A Team of people with enthusiasm to develop new skills and knowledge and experience to succeed and inquisitiveness to learn new things in this fast-moving environment. Actively tracks and communicates engagement performance and planning to EY engagement management, ensuring project milestones remain on track and are completed timely. Actively mentors and trains team members on Third-Party Risk Management processes, governance, and frameworks. Works cross-functionally with team members to support and drive a collaborative team environment. Creates and design effective presentations as a means for communicating project and deliverable progress to clients. Performs sophisticated data analyses to understand client s business and identify risk Executes advanced services and supervise staff in delivering essential services. Understands client s business environment and basic risk management approaches Actively participates in decision making with engagement management and seek to understand the broader impact of current decisions. Actively contributes to improving operational efficiency on projects & internal initiatives. What Working At EY Offers At EY, we’re dedicated to helping our clients, from the startups to Fortune 500 companies — and the work we do with them is as varied as they are. You get to work with inspiring and meaningful projects. Our focus is on education and coaching alongside practical experience to ensure your personal development. We value our employees, and you will be able to control your progress with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer: Support, coaching, and feedback from some of the most engaging colleagues around Opportunities to develop new skills and progress your career The freedom and flexibility to handle your role in a way that’s right for you EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. Show more Show less

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Third-Party Risk as a Service (TPRaaS) – Senior As part of our EY- NFS TPRM team, you will help clients enhance their business performance by translating their strategies into realities. Working with EY-high performing teams, you will help clients to grow, innovate, protect, and optimize their business performance. The opportunity We’re looking for Seniors with expertise in Third-Party Risk Management to join the leadership group of our TPRaaS team . It is a fantastic opportunity to be part of a leading firm while being instrumental in the growth of a new service offering. Your Key Responsibilities Lead and work closely with the manager in the delivery of Third-Party Risk Management (TPRM) engagements. Assist / Mentor team members in vendor calls / client interactions by providing delivery updates. Perform Quality Checks on work products before delivering it to the end clients. Follow policies and procedures that support the successful implementation of TPRM operating models. Facilitate process walkthrough discussions to document end-to-end business processes and functional requirements. Assess the application of legal and regulatory requirements to clients TPRM practices. Lead/Participate in technology enhancement requirements such as Automation, Data Analytics, AI to support TPRM processes. Assist in the selection and tailoring of approaches, methods, and tools to support service offering or industry projects. Build and nurture positive working relationships with clients to achieve exceptional client service. Contribute to Identifying opportunities to improve engagement profitability. Assist leadership in driving business development initiatives and account management. Participate in building strong internal relationships within GMS Services and with other services across the organization. Skills And Attributes For Success Maintain an educational program to develop personal skills continually. Constantly upskilling as per market trends. Understand and follow workplace policies and procedures. Exhibit initiative and participate in corporate social and team events. To qualify for the role, you must have 4 to 8 years of demonstrated experience with Risk Management across the Third-Party engagement lifecycle (pre-contracting, contracting, and post contracting) and an understanding of the associated organizational infrastructure (e.g., relevant internal controls, business processes, governance structures). Strong understanding of the TPRM framework, Risk Management, Information Security practices. Demonstrate a good understanding of the Contract Risk Review management process. Hands-on exposure to TPRM tools and technology solutions (e.g., GRC enablement solutions, such as Process Unity, Prevalent, Archer, ServiceNow, etc.). Demonstrated knowledge of standards such as ISO 27001/2, ISO 22301, ISO 27018, PCI – DSS, HITRUST, etc. Good knowledge of privacy regulations such as GDPR, CCPA, etc. Good knowledge of regulations such as FISMA, HIPAA, Reg SCI, MAS, etc. Good knowledge of TCP/IP, concepts of OSI layer and protocols, networking and security concepts, Physical & Environmental Security, Asset Security and Identity & Access Management. Good knowledge of OS (Windows / Linux) security, Database security, IT infrastructure (switches, routers, firewalls, IDS, IPS, etc.), Security architecture design, and review. Good familiarity with OWASP, and Secure SDLC standards/frameworks, anti-virus solutions (e.g., Symantec, McAfee, etc.). Good experience in LAN/WAN architectures and reviews. Good knowledge of incident management, disaster recovery, and business continuity management, cryptography. Good to have prior Big-4 experience. Good to have certifications - CISSP, CISA, CISM, CTPRP, CIPP, ISO 27001 Lead Auditor or Lead Implementer Ideally, you’ll also have Project Management skills. Exposure to tools like ProcessUnity, ServiceNow, Archer. What We Look For A Team of people with enthusiasm to develop new skills and knowledge and experience to succeed and inquisitiveness to learn new things in this fast-moving environment. Actively tracks and communicates engagement performance and planning to EY engagement management, ensuring project milestones remain on track and are completed timely. Actively mentors and trains team members on Third-Party Risk Management processes, governance, and frameworks. Works cross-functionally with team members to support and drive a collaborative team environment. Creates and design effective presentations as a means for communicating project and deliverable progress to clients. Performs sophisticated data analyses to understand client s business and identify risk Executes advanced services and supervise staff in delivering essential services. Understands client s business environment and basic risk management approaches Actively participates in decision making with engagement management and seek to understand the broader impact of current decisions. Actively contributes to improving operational efficiency on projects & internal initiatives. What Working At EY Offers At EY, we’re dedicated to helping our clients, from the startups to Fortune 500 companies — and the work we do with them is as varied as they are. You get to work with inspiring and meaningful projects. Our focus is on education and coaching alongside practical experience to ensure your personal development. We value our employees, and you will be able to control your progress with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer: Support, coaching, and feedback from some of the most engaging colleagues around Opportunities to develop new skills and progress your career The freedom and flexibility to handle your role in a way that’s right for you EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. Show more Show less

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Third-Party Risk as a Service (TPRaaS) – Senior As part of our EY- NFS TPRM team, you will help clients enhance their business performance by translating their strategies into realities. Working with EY-high performing teams, you will help clients to grow, innovate, protect, and optimize their business performance. The opportunity We’re looking for Seniors with expertise in Third-Party Risk Management to join the leadership group of our TPRaaS team . It is a fantastic opportunity to be part of a leading firm while being instrumental in the growth of a new service offering. Your Key Responsibilities Lead and work closely with the manager in the delivery of Third-Party Risk Management (TPRM) engagements. Assist / Mentor team members in vendor calls / client interactions by providing delivery updates. Perform Quality Checks on work products before delivering it to the end clients. Follow policies and procedures that support the successful implementation of TPRM operating models. Facilitate process walkthrough discussions to document end-to-end business processes and functional requirements. Assess the application of legal and regulatory requirements to clients TPRM practices. Lead/Participate in technology enhancement requirements such as Automation, Data Analytics, AI to support TPRM processes. Assist in the selection and tailoring of approaches, methods, and tools to support service offering or industry projects. Build and nurture positive working relationships with clients to achieve exceptional client service. Contribute to Identifying opportunities to improve engagement profitability. Assist leadership in driving business development initiatives and account management. Participate in building strong internal relationships within GMS Services and with other services across the organization. Skills And Attributes For Success Maintain an educational program to develop personal skills continually. Constantly upskilling as per market trends. Understand and follow workplace policies and procedures. Exhibit initiative and participate in corporate social and team events. To qualify for the role, you must have 4 to 8 years of demonstrated experience with Risk Management across the Third-Party engagement lifecycle (pre-contracting, contracting, and post contracting) and an understanding of the associated organizational infrastructure (e.g., relevant internal controls, business processes, governance structures). Strong understanding of the TPRM framework, Risk Management, Information Security practices. Demonstrate a good understanding of the Contract Risk Review management process. Hands-on exposure to TPRM tools and technology solutions (e.g., GRC enablement solutions, such as Process Unity, Prevalent, Archer, ServiceNow, etc.). Demonstrated knowledge of standards such as ISO 27001/2, ISO 22301, ISO 27018, PCI – DSS, HITRUST, etc. Good knowledge of privacy regulations such as GDPR, CCPA, etc. Good knowledge of regulations such as FISMA, HIPAA, Reg SCI, MAS, etc. Good knowledge of TCP/IP, concepts of OSI layer and protocols, networking and security concepts, Physical & Environmental Security, Asset Security and Identity & Access Management. Good knowledge of OS (Windows / Linux) security, Database security, IT infrastructure (switches, routers, firewalls, IDS, IPS, etc.), Security architecture design, and review. Good familiarity with OWASP, and Secure SDLC standards/frameworks, anti-virus solutions (e.g., Symantec, McAfee, etc.). Good experience in LAN/WAN architectures and reviews. Good knowledge of incident management, disaster recovery, and business continuity management, cryptography. Good to have prior Big-4 experience. Good to have certifications - CISSP, CISA, CISM, CTPRP, CIPP, ISO 27001 Lead Auditor or Lead Implementer Ideally, you’ll also have Project Management skills. Exposure to tools like ProcessUnity, ServiceNow, Archer. What We Look For A Team of people with enthusiasm to develop new skills and knowledge and experience to succeed and inquisitiveness to learn new things in this fast-moving environment. Actively tracks and communicates engagement performance and planning to EY engagement management, ensuring project milestones remain on track and are completed timely. Actively mentors and trains team members on Third-Party Risk Management processes, governance, and frameworks. Works cross-functionally with team members to support and drive a collaborative team environment. Creates and design effective presentations as a means for communicating project and deliverable progress to clients. Performs sophisticated data analyses to understand client s business and identify risk Executes advanced services and supervise staff in delivering essential services. Understands client s business environment and basic risk management approaches Actively participates in decision making with engagement management and seek to understand the broader impact of current decisions. Actively contributes to improving operational efficiency on projects & internal initiatives. What Working At EY Offers At EY, we’re dedicated to helping our clients, from the startups to Fortune 500 companies — and the work we do with them is as varied as they are. You get to work with inspiring and meaningful projects. Our focus is on education and coaching alongside practical experience to ensure your personal development. We value our employees, and you will be able to control your progress with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer: Support, coaching, and feedback from some of the most engaging colleagues around Opportunities to develop new skills and progress your career The freedom and flexibility to handle your role in a way that’s right for you EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. Show more Show less

Description: Job Description- IT Service Desk Analyst Job Location: Delhi-NCR WHO ARE WE LOOKING FOR: As part of our continued improvement plan for Information Services we are seeking an enthusiastic IT Service Desk Analyst with great technical and customer service skills to be part of our Service Delivery team and support our members of staff and wider user community across the M&C Saatchi network. We are focused on providing the best customer service for our users. Working as part of this highly motivated team you will help ensure the delivery of high-quality services in line with SLAs and best practice. As an IT Service Desk Analyst, you will be working in an ITIL aligned environment providing a range of support to desktops, laptops, mobiles, tables and printers and a range of hardware and software applications. This role is an opportunity for you to grow and develop your experience in 1st and 2nd line support within a large environment across both Mac and Windows technologies DESCRIPTION: Reporting to the IT Service Delivery Manager. Core objective is to provide first and second line support to staff within the agency; assisting them with hardware and software problems via phone, email, remotely and in person, with a focus on service restoration and communicating with the customer on progress. WHAT WILL YOU BE RESPONSIBLE FOR: To provide technical support; dealing with support queries in person, via phone, email and the IT help desk system To maintain a high degree of customer service for all support queries and adhere to all service management principles Diagnose and resolve problems accurately making sure they are logged correctly and either closed successfully or escalated appropriately to 2nd/3rd Line support teams Respond to all calls on the call logging system or as instructed by the management team. Log all reported incidents or service requests in the IT ticketing system (Fresh Service) Respond to enquiries from clients and offsite staff and help them resolve any hardware or software problems Correctly log, prioritise, assign, track and respond to incidents and service requests in a timely manner, meeting agreed SLAs, and according to agreed standards and procedures Escalate high priority incidents to both internal and external teams, as appropriate Keep customers and other interested parties informed of progress throughout the lifecycle and ensure that corrective action is taken to avoid or minimise delays Perform Active Directory administration: Creating user accounts, reset passwords, create groups, etc. To take ownership of user problems and be proactive when dealing with user issues Provide incident management ownership of all incidents, and oversight of requests to track status and communicate progress in a timely manner to the reporting customers. To arrange for external technical support where problems cannot be resolved in house Liaise with external suppliers and vendors to order hardware and software for customers Maintaining the knowledge base for end user self-help and Service desk first line incident resolution and request fulfilment. Support customers in the use of computer equipment by providing necessary training and advice Carry out any ad hoc tasks/duties which may reasonably be expected as requested by IT Management WHAT ARE THE REQUIREMENTS OF THE ROLE: Minimum 2 Years of Experience in similar role. Strong logical thinking and the ability to troubleshoot any kind of problem and apply context to assess priority. Strong interpersonal skills with the ability to deal with the business at all levels. A strong and comprehensive understanding of PC/Mac hardware set-up and configuration, networking principles and specialist tools as used in the agency. A strong knowledge of Microsoft/Mac operating systems and productivity tools. Previous Service Desk experience Excellent verbal and written communication skills, ability to retain instruction, and push forward Experience of using call logging software Desire to progress, high motivation and good team working essential WHAT SKILLS DO WE NEED FOR THIS ROLE: Microsoft Windows versions 10 - 11 Apple IOS installation, configuration, and troubleshooting Active Directory user and group administration Audio Visual and video conference technologies and hardware Anti-virus installation and centralised deployment/management tools (e.g. Sophos) Remote/Secure access & VPN solutions (particularly FortiClient) WAN/LAN Technologies Service Desk call logging software (Fresh Service) Wi-Fi Technologies (specifically Meraki) Desktop Imaging (Windows & Mac) Email management/security (particularly Mimecast) Microsoft Office 365 administration Mobile Telephony (IOS and Android) MDM - Intune Secure file sharing system (particularly Egnyte) Four shift patterns working between the hours of Monday – Friday 03:00AM – 12:00PM IST (AUS Shift) 09:00AM – 06:00PM IST (APAC Shift) 02:00PM – 11:00PM IST (UK Shift) 06:30PM – 03:30AM IST (US Shift) Occasional overtime may be available to meet the demands of the business. Willing to work weekends and out of hours/unsociable hours on occasion What Can you look forward to: Being a part of the world’s largest independent advertising holding group. Family Health Insurance Coverage. Flexible Working Hours. Regular events including Reece Lunch & indoor games. Employee Training/Learning Programs About M+C Saatchi Group: M+C Saatchi Group has pledged its commitment to create a company that values difference, with an inclusive culture brought to life through equity with business-wide activity across people, culture, industry and society. As part of this, M+C Saatchi Group continues to be an Equal Opportunity Employer which does not and shall not discriminate, celebrates diversity and bases all hiring and promotion decisions solely on merit, without regard for any personal characteristics. All employee information is kept confidential according to General Data Protection Regulation (GDPR). Additional Description: N/A M+C Saatchi Group was founded in 1995 and is now the biggest Independent creative agency group in the World. Founded on one core principle, Brutal Simplicity. Show more Show less

Senior Network Engineer (Pune) SK International- SK International (widely known as SK) is a full-service system integrator with expertise in software services and IT infrastructure. In the 37+ years of delivering value, SK's team have been transforming businesses digitally. Along with the growth of the organization, we are equally committed to the overall growth of our team. At SK, we provide opportunities to the deserving talent in multiple areas of expertise. We are in a rapidly expanding phase and looking for talent to fuel that growth. To know more about us kindly visit www.skinternational.com Job Description We are Looking for Senior Network Engineer having experience in implementing and optimizing enterprise-level network infrastructures. Expertise in Cisco technologies, SD-WAN, cloud networking, and network security. Proven track record of leading cross-functional teams, reducing network downtime, and enhancing system performance across diverse industries. Roles and Responsibilities · Network Implementation: Develop and deploy scalable and secure network architectures, including LAN, WAN, and cloud integrations. · Network Security: Implement and manage firewalls, VPNs, IDS/IPS, and other security measures to protect network integrity. · Performance Monitoring & Optimization: Utilize tools like SolarWinds, Nagios, or Wireshark to monitor network performance and troubleshoot issues. · Documentation & Reporting: Maintain detailed network documentation and generate regular performance reports. · Project Management: Oversee network-related projects, ensuring timely and within-budget delivery. Requirement · Education: Bachelor’s degree in Computer Science, Information Technology, or a related field. · Certifications: CCNP, CCIE, or equivalent certifications are highly desirable. · Technical Skills: Proficiency in network protocols (TCP/IP, BGP, OSPF), network hardware (Switches, firewalls, Wireless), and network management tools. · Soft Skills: Strong analytical, problem-solving, and communication skills. Interested candidates can share their CVs on hr@skinternational.com Regards, HR SK International https://www.skinternational.com/ Show more Show less

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Third-Party Risk as a Service (TPRaaS) – Senior As part of our EY- NFS TPRM team, you will help clients enhance their business performance by translating their strategies into realities. Working with EY-high performing teams, you will help clients to grow, innovate, protect, and optimize their business performance. The opportunity We’re looking for Seniors with expertise in Third-Party Risk Management to join the leadership group of our TPRaaS team . It is a fantastic opportunity to be part of a leading firm while being instrumental in the growth of a new service offering. Your Key Responsibilities Lead and work closely with the manager in the delivery of Third-Party Risk Management (TPRM) engagements. Assist / Mentor team members in vendor calls / client interactions by providing delivery updates. Perform Quality Checks on work products before delivering it to the end clients. Follow policies and procedures that support the successful implementation of TPRM operating models. Facilitate process walkthrough discussions to document end-to-end business processes and functional requirements. Assess the application of legal and regulatory requirements to clients TPRM practices. Lead/Participate in technology enhancement requirements such as Automation, Data Analytics, AI to support TPRM processes. Assist in the selection and tailoring of approaches, methods, and tools to support service offering or industry projects. Build and nurture positive working relationships with clients to achieve exceptional client service. Contribute to Identifying opportunities to improve engagement profitability. Assist leadership in driving business development initiatives and account management. Participate in building strong internal relationships within GMS Services and with other services across the organization. Skills And Attributes For Success Maintain an educational program to develop personal skills continually. Constantly upskilling as per market trends. Understand and follow workplace policies and procedures. Exhibit initiative and participate in corporate social and team events. To qualify for the role, you must have 4 to 8 years of demonstrated experience with Risk Management across the Third-Party engagement lifecycle (pre-contracting, contracting, and post contracting) and an understanding of the associated organizational infrastructure (e.g., relevant internal controls, business processes, governance structures). Strong understanding of the TPRM framework, Risk Management, Information Security practices. Demonstrate a good understanding of the Contract Risk Review management process. Hands-on exposure to TPRM tools and technology solutions (e.g., GRC enablement solutions, such as Process Unity, Prevalent, Archer, ServiceNow, etc.). Demonstrated knowledge of standards such as ISO 27001/2, ISO 22301, ISO 27018, PCI – DSS, HITRUST, etc. Good knowledge of privacy regulations such as GDPR, CCPA, etc. Good knowledge of regulations such as FISMA, HIPAA, Reg SCI, MAS, etc. Good knowledge of TCP/IP, concepts of OSI layer and protocols, networking and security concepts, Physical & Environmental Security, Asset Security and Identity & Access Management. Good knowledge of OS (Windows / Linux) security, Database security, IT infrastructure (switches, routers, firewalls, IDS, IPS, etc.), Security architecture design, and review. Good familiarity with OWASP, and Secure SDLC standards/frameworks, anti-virus solutions (e.g., Symantec, McAfee, etc.). Good experience in LAN/WAN architectures and reviews. Good knowledge of incident management, disaster recovery, and business continuity management, cryptography. Good to have prior Big-4 experience. Good to have certifications - CISSP, CISA, CISM, CTPRP, CIPP, ISO 27001 Lead Auditor or Lead Implementer Ideally, you’ll also have Project Management skills. Exposure to tools like ProcessUnity, ServiceNow, Archer. What We Look For A Team of people with enthusiasm to develop new skills and knowledge and experience to succeed and inquisitiveness to learn new things in this fast-moving environment. Actively tracks and communicates engagement performance and planning to EY engagement management, ensuring project milestones remain on track and are completed timely. Actively mentors and trains team members on Third-Party Risk Management processes, governance, and frameworks. Works cross-functionally with team members to support and drive a collaborative team environment. Creates and design effective presentations as a means for communicating project and deliverable progress to clients. Performs sophisticated data analyses to understand client s business and identify risk Executes advanced services and supervise staff in delivering essential services. Understands client s business environment and basic risk management approaches Actively participates in decision making with engagement management and seek to understand the broader impact of current decisions. Actively contributes to improving operational efficiency on projects & internal initiatives. What Working At EY Offers At EY, we’re dedicated to helping our clients, from the startups to Fortune 500 companies — and the work we do with them is as varied as they are. You get to work with inspiring and meaningful projects. Our focus is on education and coaching alongside practical experience to ensure your personal development. We value our employees, and you will be able to control your progress with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer: Support, coaching, and feedback from some of the most engaging colleagues around Opportunities to develop new skills and progress your career The freedom and flexibility to handle your role in a way that’s right for you EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. Show more Show less

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Third-Party Risk as a Service (TPRaaS) – Senior As part of our EY- NFS TPRM team, you will help clients enhance their business performance by translating their strategies into realities. Working with EY-high performing teams, you will help clients to grow, innovate, protect, and optimize their business performance. The opportunity We’re looking for Seniors with expertise in Third-Party Risk Management to join the leadership group of our TPRaaS team . It is a fantastic opportunity to be part of a leading firm while being instrumental in the growth of a new service offering. Your Key Responsibilities Lead and work closely with the manager in the delivery of Third-Party Risk Management (TPRM) engagements. Assist / Mentor team members in vendor calls / client interactions by providing delivery updates. Perform Quality Checks on work products before delivering it to the end clients. Follow policies and procedures that support the successful implementation of TPRM operating models. Facilitate process walkthrough discussions to document end-to-end business processes and functional requirements. Assess the application of legal and regulatory requirements to clients TPRM practices. Lead/Participate in technology enhancement requirements such as Automation, Data Analytics, AI to support TPRM processes. Assist in the selection and tailoring of approaches, methods, and tools to support service offering or industry projects. Build and nurture positive working relationships with clients to achieve exceptional client service. Contribute to Identifying opportunities to improve engagement profitability. Assist leadership in driving business development initiatives and account management. Participate in building strong internal relationships within GMS Services and with other services across the organization. Skills And Attributes For Success Maintain an educational program to develop personal skills continually. Constantly upskilling as per market trends. Understand and follow workplace policies and procedures. Exhibit initiative and participate in corporate social and team events. To qualify for the role, you must have 4 to 8 years of demonstrated experience with Risk Management across the Third-Party engagement lifecycle (pre-contracting, contracting, and post contracting) and an understanding of the associated organizational infrastructure (e.g., relevant internal controls, business processes, governance structures). Strong understanding of the TPRM framework, Risk Management, Information Security practices. Demonstrate a good understanding of the Contract Risk Review management process. Hands-on exposure to TPRM tools and technology solutions (e.g., GRC enablement solutions, such as Process Unity, Prevalent, Archer, ServiceNow, etc.). Demonstrated knowledge of standards such as ISO 27001/2, ISO 22301, ISO 27018, PCI – DSS, HITRUST, etc. Good knowledge of privacy regulations such as GDPR, CCPA, etc. Good knowledge of regulations such as FISMA, HIPAA, Reg SCI, MAS, etc. Good knowledge of TCP/IP, concepts of OSI layer and protocols, networking and security concepts, Physical & Environmental Security, Asset Security and Identity & Access Management. Good knowledge of OS (Windows / Linux) security, Database security, IT infrastructure (switches, routers, firewalls, IDS, IPS, etc.), Security architecture design, and review. Good familiarity with OWASP, and Secure SDLC standards/frameworks, anti-virus solutions (e.g., Symantec, McAfee, etc.). Good experience in LAN/WAN architectures and reviews. Good knowledge of incident management, disaster recovery, and business continuity management, cryptography. Good to have prior Big-4 experience. Good to have certifications - CISSP, CISA, CISM, CTPRP, CIPP, ISO 27001 Lead Auditor or Lead Implementer Ideally, you’ll also have Project Management skills. Exposure to tools like ProcessUnity, ServiceNow, Archer. What We Look For A Team of people with enthusiasm to develop new skills and knowledge and experience to succeed and inquisitiveness to learn new things in this fast-moving environment. Actively tracks and communicates engagement performance and planning to EY engagement management, ensuring project milestones remain on track and are completed timely. Actively mentors and trains team members on Third-Party Risk Management processes, governance, and frameworks. Works cross-functionally with team members to support and drive a collaborative team environment. Creates and design effective presentations as a means for communicating project and deliverable progress to clients. Performs sophisticated data analyses to understand client s business and identify risk Executes advanced services and supervise staff in delivering essential services. Understands client s business environment and basic risk management approaches Actively participates in decision making with engagement management and seek to understand the broader impact of current decisions. Actively contributes to improving operational efficiency on projects & internal initiatives. What Working At EY Offers At EY, we’re dedicated to helping our clients, from the startups to Fortune 500 companies — and the work we do with them is as varied as they are. You get to work with inspiring and meaningful projects. Our focus is on education and coaching alongside practical experience to ensure your personal development. We value our employees, and you will be able to control your progress with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer: Support, coaching, and feedback from some of the most engaging colleagues around Opportunities to develop new skills and progress your career The freedom and flexibility to handle your role in a way that’s right for you EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. Show more Show less

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Third-Party Risk as a Service (TPRaaS) – Senior As part of our EY- NFS TPRM team, you will help clients enhance their business performance by translating their strategies into realities. Working with EY-high performing teams, you will help clients to grow, innovate, protect, and optimize their business performance. The opportunity We’re looking for Seniors with expertise in Third-Party Risk Management to join the leadership group of our TPRaaS team. It is a fantastic opportunity to be part of a leading firm while being instrumental in the growth of a new service offering. Your Key Responsibilities Lead and work closely with the manager in the delivery of Third-Party Risk Management (TPRM) engagements. Assist / Mentor team members in vendor calls / client interactions by providing delivery updates. Perform Quality Checks on work products before delivering it to the end clients. Follow policies and procedures that support the successful implementation of TPRM operating models. Facilitate process walkthrough discussions to document end-to-end business processes and functional requirements. Assess the application of legal and regulatory requirements to clients TPRM practices. Lead/Participate in technology enhancement requirements such as Automation, Data Analytics, AI to support TPRM processes. Assist in the selection and tailoring of approaches, methods, and tools to support service offering or industry projects. Build and nurture positive working relationships with clients to achieve exceptional client service. Contribute to Identifying opportunities to improve engagement profitability. Assist leadership in driving business development initiatives and account management. Participate in building strong internal relationships within GMS Services and with other services across the organization. Skills And Attributes For Success Maintain an educational program to develop personal skills continually. Constantly upskilling as per market trends. Understand and follow workplace policies and procedures. Exhibit initiative and participate in corporate social and team events. To qualify for the role, you must have 4 to 8 years of demonstrated experience with Risk Management across the Third-Party engagement lifecycle (pre-contracting, contracting, and post contracting) and an understanding of the associated organizational infrastructure (e.g., relevant internal controls, business processes, governance structures). Strong understanding of the TPRM framework, Risk Management, Information Security practices. Demonstrate a good understanding of the Contract Risk Review management process. Hands-on exposure to TPRM tools and technology solutions (e.g., GRC enablement solutions, such as Process Unity, Prevalent, Archer, ServiceNow, etc.). Demonstrated knowledge of standards such as ISO 27001/2, ISO 22301, ISO 27018, PCI – DSS, HITRUST, etc. Good knowledge of privacy regulations such as GDPR, CCPA, etc. Good knowledge of regulations such as FISMA, HIPAA, Reg SCI, MAS, etc. Good knowledge of TCP/IP, concepts of OSI layer and protocols, networking and security concepts, Physical & Environmental Security, Asset Security and Identity & Access Management. Good knowledge of OS (Windows / Linux) security, Database security, IT infrastructure (switches, routers, firewalls, IDS, IPS, etc.), Security architecture design, and review. Good familiarity with OWASP, and Secure SDLC standards/frameworks, anti-virus solutions (e.g., Symantec, McAfee, etc.). Good experience in LAN/WAN architectures and reviews. Good knowledge of incident management, disaster recovery, and business continuity management, cryptography. Good to have prior Big-4 experience. Good to have certifications - CISSP, CISA, CISM, CTPRP, CIPP, ISO 27001 Lead Auditor or Lead Implementer Ideally, you’ll also have Project Management skills. Exposure to tools like ProcessUnity, ServiceNow, Archer. What We Look For A Team of people with enthusiasm to develop new skills and knowledge and experience to succeed and inquisitiveness to learn new things in this fast-moving environment. Actively tracks and communicates engagement performance and planning to EY engagement management, ensuring project milestones remain on track and are completed timely. Actively mentors and trains team members on Third-Party Risk Management processes, governance, and frameworks. Works cross-functionally with team members to support and drive a collaborative team environment. Creates and design effective presentations as a means for communicating project and deliverable progress to clients. Performs sophisticated data analyses to understand client s business and identify risk Executes advanced services and supervise staff in delivering essential services. Understands client s business environment and basic risk management approaches Actively participates in decision making with engagement management and seek to understand the broader impact of current decisions. Actively contributes to improving operational efficiency on projects & internal initiatives. What Working At EY Offers At EY, we’re dedicated to helping our clients, from the startups to Fortune 500 companies — and the work we do with them is as varied as they are. You get to work with inspiring and meaningful projects. Our focus is on education and coaching alongside practical experience to ensure your personal development. We value our employees, and you will be able to control your progress with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer: Support, coaching, and feedback from some of the most engaging colleagues around Opportunities to develop new skills and progress your career The freedom and flexibility to handle your role in a way that’s right for you EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. Show more Show less

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Third-Party Risk as a Service - TPRaaS – Senior As part of our EY- NFS TPRM team, you will help clients enhance their business performance by translating their strategies into realities. Working with EY-high performing teams, you will help clients to grow, innovate, protect, and optimize their business performance. The opportunity We’re looking for Seniors with expertise in Third-Party Risk Management to join the leadership group of our TPRaaS team. It is a fantastic opportunity to be part of a leading firm while being instrumental in the growth of a new service offering. Your Key Responsibilities Lead and work closely with the manager in the delivery of Third-Party Risk Management (TPRM) engagements. Assist / Mentor team members in vendor calls / client interactions by providing delivery updates. Perform Quality Checks on work products before delivering it to the end clients. Follow policies and procedures that support the successful implementation of TPRM operating models. Facilitate process walkthrough discussions to document end-to-end business processes and functional requirements. Assess the application of legal and regulatory requirements to clients TPRM practices. Lead/Participate in technology enhancement requirements such as Automation, Data Analytics, AI to support TPRM processes. Assist in the selection and tailoring of approaches, methods, and tools to support service offering or industry projects. Build and nurture positive working relationships with clients to achieve exceptional client service. Contribute to Identifying opportunities to improve engagement profitability. Assist leadership in driving business development initiatives and account management. Participate in building strong internal relationships within GMS Services and with other services across the organization. Skills And Attributes For Success Maintain an educational program to develop personal skills continually. Constantly upskilling as per market trends. Understand and follow workplace policies and procedures. Exhibit initiative and participate in corporate social and team events. To qualify for the role, you must have 4 to 8 years of demonstrated experience with Risk Management across the Third-Party engagement lifecycle (pre-contracting, contracting, and post contracting) and an understanding of the associated organizational infrastructure (e.g., relevant internal controls, business processes, governance structures). Strong understanding of the TPRM framework, Risk Management, Information Security practices. Demonstrate a good understanding of the Contract Risk Review management process. Hands-on exposure to TPRM tools and technology solutions (e.g., GRC enablement solutions, such as Process Unity, Prevalent, Archer, ServiceNow, etc.). Demonstrated knowledge of standards such as ISO 27001/2, ISO 22301, ISO 27018, PCI – DSS, HITRUST, etc. Good knowledge of privacy regulations such as GDPR, CCPA, etc. Good knowledge of regulations such as FISMA, HIPAA, Reg SCI, MAS, etc. Good knowledge of TCP/IP, concepts of OSI layer and protocols, networking and security concepts, Physical & Environmental Security, Asset Security and Identity & Access Management. Good knowledge of OS (Windows / Linux) security, Database security, IT infrastructure (switches, routers, firewalls, IDS, IPS, etc.), Security architecture design, and review. Good familiarity with OWASP, and Secure SDLC standards/frameworks, anti-virus solutions (e.g., Symantec, McAfee, etc.). Good experience in LAN/WAN architectures and reviews. Good knowledge of incident management, disaster recovery, and business continuity management, cryptography. Good to have prior Big-4 experience. Good to have certifications - CISSP, CISA, CISM, CTPRP, CIPP, ISO 27001 Lead Auditor or Lead Implementer Ideally, you’ll also have Project Management skills. Exposure to tools like ProcessUnity, ServiceNow, Archer. What We Look For A Team of people with enthusiasm to develop new skills and knowledge and experience to succeed and inquisitiveness to learn new things in this fast-moving environment. Actively tracks and communicates engagement performance and planning to EY engagement management, ensuring project milestones remain on track and are completed timely. Actively mentors and trains team members on Third-Party Risk Management processes, governance, and frameworks. Works cross-functionally with team members to support and drive a collaborative team environment. Creates and design effective presentations as a means for communicating project and deliverable progress to clients. Performs sophisticated data analyses to understand client s business and identify risk Executes advanced services and supervise staff in delivering essential services. Understands client s business environment and basic risk management approaches Actively participates in decision making with engagement management and seek to understand the broader impact of current decisions. Actively contributes to improving operational efficiency on projects & internal initiatives. What Working At EY Offers At EY, we’re dedicated to helping our clients, from the startups to Fortune 500 companies — and the work we do with them is as varied as they are. You get to work with inspiring and meaningful projects. Our focus is on education and coaching alongside practical experience to ensure your personal development. We value our employees, and you will be able to control your progress with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer: Support, coaching, and feedback from some of the most engaging colleagues around Opportunities to develop new skills and progress your career The freedom and flexibility to handle your role in a way that’s right for you EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. Show more Show less

TCS has been a great pioneer in feeding the fire of Young Techies like you. We are a global leader in the technology arena and there's nothing that can stop us from growing together. TCS Hiring for Networks Admin SD WAN & viptela Experience Range: - 08 - 10 Yeras Job Locations : Noida Job description Roles and Responsibilities Expertise in Routing & Switching, SD WAN- Viptela , Data Centre technologies networks implementing, and supporting various networking technologies like SD WAN, DC, WAN, LAN, WLAN, Security Must Have Skills: SDWAN implementation and Operations on Viptela Must have experience in managing vBond, vSmart, vManage etc. Good To Have Skills: SDWAN design and deployment. Protocols / technologies including BGP, OSPF, EIGRP, DMVPN, VPN, Security, Zscaler. Security knowledge would be an added advantage Experience in planning, designing & implementing Data Centers, Service provider, large enterprise class networks Knowledge and working experience on Network Automation will be a plus Excellent analytical and problem-solving skills. Excellent written and verbal communication skills, Ability to drive major P1 and demonstration of Network flow. Work Experience :7-12 years Additional Information: -Willing to work in 24/7 support rotational shifts Minimum Qualification: 15 years of full-time education Disclaimer: We encourage you to register at www.tcs.com/careers for exploring an exciting career with TCS. At the time of your application to TCS, the personal data contained in your application and resume will be collected by TCS and processed for the purpose of TCS's recruitment related activities. Your personal data will be retained by TCS for as long as TCS determines it is necessary to evaluate your application for employment as per our retention policy. You have the right to request TCS for temporary/permanent exclusion of your candidature from any recruitment related communication. For any such request you may write to careers.tcs.com. Show more Show less

Are you an organized and detail-oriented professional? Do you enjoy collaborating with colleagues and have a passion for IT security? If so, we want to hear from you! Join Open Systems as a Business Connectivity Specialist Your Mission: Join us as a Business Connectivity Specialist and take the lead in shaping seamless connections between our providers and internal teams. Your work will directly impact our ability to deliver outstanding service, giving you the freedom to optimize processes, drive innovation, and make a real difference. Our Connectivity department serves as a key interface between Internet Service Providers and our customers, ensuring a highly automated and modern approach to global network operations. Your Role: As a Business Connectivity Specialist, you will play a crucial role in negotiating, managing, and updating contracts with our providers. You will act as a key interface between our Sales, Finance, and Implementation teams, ensuring seamless communication and collaboration. In this role, you will have the opportunity to support customer projects from concept to implementation, with regular reporting on progress. You will also have the freedom to optimize existing internal processes, using your creativity and analytical skills to drive improvements. Additionally, you will be responsible for supplier invoice control in close collaboration with our Finance team. You will also provide procurement support and handle back office management tasks. This will include ensuring the accuracy and timeliness of invoicing, assisting with the preparation of quotations, and managing various administrative functions that support the overall operational efficiency of the department. Your Qualifications: A positive and proactive work attitude, strong attention to detail, and a collaborative mindset A Bachelor or Masters degree in Business Administrations, Economics, or similar Previous experience in B2B telecommunications (a strong plus) Proficiency in Excel & Word. Salesforce & Dynamics (great plus) Fluency in English (spoken & written) Strong analytical skills and a keen eye for detail What we offer: Want to join a crazy good cybersecurity team? You’ll be among people who believe in: Caring PASSIONATELY about keeping our customers safe – We’re dedicated to solving problems. Whatever it takes. Thinking UNCONVENTIONALLY to stay ahead – The world never fails to surprise us. So let’s surprise it first. Doing the hard work to make things SIMPLE – Craft and hone something that delights in its simplicity. Working COLLABORATIVELY to build success – The power of the team will always make us faster and better. As a testament to this, Open Systems has been recognized as an outstanding place to work. You’ll be surrounded by smart teams who enrich your experience and provide opportunities you will need to develop your skills and advance your career. We look forward to receiving your online application (please note that you have to compress your application into two attachments). Come as you are! We search for amazing people of diverse backgrounds, experiences, abilities, and perspectives. Open Systems welcomes and encourages diversity in the workplace regardless of race, gender, religion, age, sexual orientation, disability, or veteran status. Direct applications only will be considered. About Open Systems: Backed by the Service Experience Promise, Open Systems simply and cost-effectively connects and secures hybrid environments and thus ensures your organization can meet business objectives. Open Systems uniquely focuses on a superior user experience when helping organizations reduce risk, improve efficiency, and accelerate innovation. The Open Systems SASE Experience delivers on the promise of ZTNA with a comprehensive, unified and easy-to-implement and use SASE platform that combines SD-WAN and Security Service Edge delivered as a Service. We provide 24x7 operational management and engineering support from assigned engineering teams and ensure affordable and predictable costs. Discover more at open-systems.com. Show more Show less

Job Summary As an App Security Specialist you will play a crucial role in safeguarding our digital assets by implementing and managing identity and access management solutions. With a focus on Sailpoint IdentityIQ you will ensure robust identity governance and management practices. This hybrid role requires adaptability to rotational shifts offering a dynamic work environment. Responsibilities Hands-on experience in the implementation administration configuration and support of SailPoint and supporting technologies. Experience in integrating SailPoint with HR Systems (Workday PeopleSoft etc) enterprise infrastructure platforms (Unix Databases Active Directory LDAP ACF2 etc.) and business applications. Experience Strong understanding of user life cycle RBAC policies enterprise roles rules Lifecycle events and provisioning workflows etc. to enable the engineering and onboarding of systems and applications on the SailPoint platform. Working knowledge of IAM industry standards & protocols including SAML OpenID Connect Oauth RBAC LDAP Kerberos etc Strong Programming skills (Java BeanShell JSP/Servlets PERL Unix Shell scripts Batch Powershell VB Script SQL PL/SQL etc) in a DevOps environment Multiple operating systems such as UNIX Windows Linux AIX etc Web technologies (WebServices RESTful API frameworks Application servers like Tomcat/JBoss JSON etc) Database technologies (Oracle SQL Server) Single Sign On MFA SCIM and Federation Directory integration including Active Directory LDAP Virtual Directories Automation and/or scripting skills Must have a working knowledge of virtualization (e.g. VMware HyperV) and LAN/WAN/Firewall/VPN network technologies monitoring and support best practices. Have a good understanding of current regulatory environment and related implications to identity management security and audit compliance

Job Summary As an Application Security Engineer you will play a crucial role in safeguarding our digital assets and ensuring the integrity of our identity management systems. You will work in a hybrid model collaborating with teams across different shifts to implement and maintain security protocols. Your expertise in Sailpoint IdentityIQ and Identity Management & Governance will be vital in enhancing our security posture. Responsibilities Hands-on experience in the implementation administration configuration and support of SailPoint and supporting technologies. Experience in integrating SailPoint with HR Systems (Workday PeopleSoft etc) enterprise infrastructure platforms (Unix Databases Active Directory LDAP ACF2 etc) and business applications. Experience Strong understanding of user life cycle RBAC policies enterprise roles rules Lifecycle events and provisioning workflows etc. to enable the engineering and onboarding of systems and applications on the SailPoint platform. Working knowledge of IAM industry standards & protocols including SAML OpenID Connect Oauth RBAC LDAP Kerberos etc Strong Programming skills (Java BeanShell JSP/Servlets PERL Unix Shell scripts Batch Powershell VB Script SQL PL/SQL etc) in a DevOps environment Multiple operating systems such as UNIX Windows Linux AIX etc Database technologies (Oracle SQL Server) Single Sign On MFA SCIM and Federation Directory integration including Active Directory LDAP Virtual Directories Automation and/or scripting skills Must have a working knowledge of virtualization (e.g. VMware HyperV) and LAN/WAN/Firewall/VPN network technologies monitoring and support best practices. Have a good understanding of current regulatory environment and related implications to identity management security and audit compliance

Job Title: IT Administrator with Networking & Server Administration Location : Hyderabad Experience : 6 months – 2 years Job Type: Paid Internship About Us: Instaresz Business Services Pvt Ltd is a forward-thinking, fast-growing technology company that thrives on innovative solutions. We are currently looking for an experienced IT Administrator who will take responsibility for managing and maintaining the network infrastructure, servers, and systems while ensuring smooth day-to-day IT operations across the organization. Key Responsibilities: Set up, configure, and maintain LAN/WAN networks, routers, switches, firewalls, and VPNs. Administer Windows/Linux servers, Active Directory, DNS, DHCP, and user access controls. Manage software and OS package installations using tools like apt, yum, dnf, and rpm. Monitor and troubleshoot network and system performance issues. Maintain web, file, mail, and database servers (Apache, Nginx, Postfix, MySQL, etc.). Implement and monitor IT security measures including firewalls, antivirus, and access policies. Perform system backups, restore processes, and support disaster recovery plans. Support virtualization platforms (VMware, Hyper-V) and assist with basic cloud infrastructure (AWS, Azure). Automate tasks using PowerShell or Bash scripting. Document IT procedures, configurations, and network diagrams. Required Skills & Qualifications: Proven Experience in IT system administration, networking, and server management. Hands-on Knowledge of networking protocols, IP addressing, subnetting, and VPNs. Experience with network devices such as routers, switches, and firewalls. Proficient in Windows Server (Active Directory, Group Policies, DNS, DHCP) and Linux administration (Ubuntu, CentOS, RHEL). In-depth knowledge of server administration , including web servers (Apache, Nginx), databases (MySQL, PostgreSQL), and mail servers (Postfix, Exchange). Experience with package management tools (apt, yum, dnf, rpm). Familiarity with cloud platforms (AWS, Azure) and virtualization tools (VMware, Hyper-V). Strong understanding of IT security practices , including firewalls, antivirus, VPNs, and access management. Scripting skills for automation (PowerShell, Bash). Excellent problem-solving and troubleshooting abilities. Preferred Certifications: CompTIA Network+ CompTIA Security+ Microsoft Certified: Windows Server / Azure Administrator Cisco Certified Network Associate (CCNA) Red Hat Certified System Administrator (RHCSA) ITIL Foundation (For IT Service Management) Additional Skills (Good to Have): Experience with containerization technologies (Docker, Kubernetes). Knowledge of Version Control Systems (Git). Why Join Us: Competitive salary and performance-based incentives Dynamic and collaborative work environment Opportunities for learning and growth Exposure to cutting-edge technologies and industry trends Show more Show less

Role Description Job Title: Senior Network Engineer Experience: 18–23 Years Job Summary We are looking for a highly experienced Senior Network Engineer with 18–23 years of expertise in cloud networking , routing & switching , firewalls , and security compliance . The ideal candidate will possess deep technical knowledge in technologies such as Cisco, Palo Alto, ForeScout, Infoblox, Check Point, and F5 , and have hands-on experience in patching, firmware upgrades, vulnerability management, and regulatory compliance . You will be responsible for designing, implementing, optimizing, and securing enterprise and cloud network infrastructures to ensure maximum performance, security, and compliance. Key Responsibilities Network & Cloud Infrastructure Management Design, deploy, and maintain enterprise and cloud networking solutions (AWS, Azure, GCP). Manage routing and switching (Cisco or equivalent) with expertise in BGP, OSPF, EIGRP, VLANs, STP, QoS, and multicast. Implement and optimize load balancing using F5 (LTM, GTM, iRules). Administer Infoblox DNS, DHCP, and IPAM. Firewall, Security & Compliance Configure and manage firewall rules and security policies (Cisco ASA, Palo Alto, Check Point, ForeScout). Implement secure access using VPNs, zero-trust architecture, and micro-segmentation. Conduct regular patching, firmware updates, and vulnerability assessments. Align practices with compliance standards: ISO 27001, NIST, CIS, PCI-DSS, etc. Partner with security teams to analyze threats and improve posture. Performance Optimization & Troubleshooting Proactively monitor and troubleshoot network, cloud, and firewall performance issues. Ensure high availability and minimal downtime across LAN/WAN/cloud environments. Collaborate with vendors and cross-functional teams to ensure network reliability. Automation & Documentation Use automation tools (Ansible, Python, PowerShell, Terraform) for deployments and maintenance. Maintain up-to-date documentation (network diagrams, security policies, change logs). Provide mentorship and knowledge sharing to junior engineers and IT stakeholders. Qualifications & Experience 18–23 years of hands-on experience in network engineering and security. Expertise in routing & switching (Cisco, Juniper) and firewalls (Palo Alto, Check Point, Cisco ASA, ForeScout). Strong cloud networking experience (AWS, Azure, GCP) – VPCs, VPNs, NSGs, load balancers. Proficient in F5 load balancing technologies (LTM, GTM, ASM). Hands-on with patching, firmware upgrades, vulnerability remediation, and compliance. Skilled in automation (Python, Ansible, Terraform) and Infrastructure-as-Code (IaC). Strong troubleshooting skills in complex enterprise/cloud environments. Excellent documentation and stakeholder communication abilities. Preferred Certifications CCNP / CCIE PCNSE (Palo Alto) CCSA/CCSE (Check Point) F5-CA (F5 Certified Administrator) AWS / Azure Networking Specialty CISSP (preferred for security-focused profiles) Preferred Skills Experience with SIEM, IDS/IPS, and endpoint integration. Familiarity with Zero Trust Architecture, SD-WAN, and micro-segmentation. Exposure to monitoring tools: SolarWinds, Splunk, Wireshark, Logic Monitor, Big Panda. Knowledge of container networking: Kubernetes, Docker, CNI. Key Skills Routing & Switching | Network Security | Check Point | Palo Alto | Cisco ASA | ForeScout | F5 Load Balancers | Infoblox | AWS/Azure/GCP Networking | Ansible | Python | Compliance | Firewall Management Skills Routing And Switching,Checkpoint Firewall,palo alto,Network Security Show more Show less

Job Summary JOB SUMMARY: The Manager, IT service delivery manages a cross functional team of support staff and professionals, including coaching, performance management and resource allocation. Serves as a regional escalation point for complex issues. Advises and guides staff on appropriate solutions and shepherds through to resolution. Researches, develops and establishes methodologies, protocols and processes to facilitate or improve operational efficiencies. Responsible for user experience and support, adopting cybersecurity controls and compliance, and supporting IT projects. Essential Duties & Responsibilities The major responsibilities of the position are listed below. To perform the job successfully, the individual must be able to execute each essential duty satisfactorily. Other duties, assignments, and specific projects may be assigned at the discretion of executive management Maintains positive working relationships with business partners and customers. Works closely with Global IT leaders and PMO to maintain high quality standards and deliver successful projects and initiatives. Drives operational improvements and efficiencies through the creation and implementation of rigorous processes and controls. Understand CECO end to end processes and technologies and guide the team as the Subject Matter Expert and contribute positively to process improvement initiatives. Assessing business partner and customer feedback to identify and implement areas for improvement leveraging continuous improvement methodologies. Manages IT support services for multiple locations as well as the support and maintenance of existing applications. Ensure adequate staffing for projects and support needs. Hires, trains, coaches, develops, and recognizes IT team members effectively. Manages compliance with the global laws and applicable regulations including GDPR, SOX, utilizing standard frameworks. Responsible for maintaining adherence to software licensing agreements. Other job duties as required. Education And Experience Bachelor’s degree in computer science or MIS desired, MBA or MS preferred. Minimum of 5 years in Information Technology and at least 3 years’ experience in a management role with direct reports. A hands-on people manager who is willing to roll up their sleeves and help the team get the job done. 5 or more years of related experience at publicly traded or manufacturing company; required. 3 or more years of global customer service and technical experience required in a mixture of Azure, Dynamics 365, Power Platform, M365, and global WAN. Demonstrated capability to conceptualize, analyze, and solve technical and business challenges. A team player and effective communicator who can build consensus. Must demonstrate excellent presentation, communication, writing and facilitation skills. Ability to adjust strategies and approaches quickly as conditions dictate. Possesses a combination of good process, conceptual, business analysis and problem-solving skills. Licensing/Certifications ITIL and technical/cyber certifications a plus COMPETENCIES Knowledge In ERP and Microsoft Development & Infrastructure Technologies -- Working knowledge and experience managing a team supporting D365, Power Platform and Azure technologies. Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Administration and Management — Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. Project Management and Service Delivery -- Working knowledge of Agile and Waterfall ITIL and Cybersecurity Best Practices — Knowledge of IT general controls and frameworks including continuous improvement and operational excellence. Skills Problem Solving – The ability to quickly identify the nature of a problem and the necessary steps that should be taken to resolve it without compromising the quality of their service Project Management - the core abilities that are necessary to successfully bring a project from start to finish efficiently including communication, scheduling and time management. Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Leadership - Effectively coaching, guiding, and motivating your co-workers, you can help move a project forward and deliver a positive outcome. Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Reading Comprehension — Understanding written sentences and paragraphs in work related documents. Judgment and Decision Making — Considering the relative costs and benefits of potential actions to choose the most appropriate one. Monitoring — Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action. Abilities Positivity – The ability to take on anything in a positive and upbeat manner. Deductive Reasoning — The ability to apply general rules to specific problems to produce answers that make sense. Inductive Reasoning — The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences. Oral Expression — The ability to communicate information and ideas in speaking so others will understand. Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. Travel Requirements Ability to travel up to 35% of the time. International travel may be required Show more Show less

� � ️ Key Responsibilities � � ‍ ‍ Team & Workflow Management Supervise a team of Service Desk/NOC Engineers handling L1 support for: o Our country-wide ISP network in Australia o Broadband faults, FTTH outages, leased line disruptions o BGP/OSPF routing issues, fiber cuts, and last-mile failures Manage shift schedules, workforce planning, and daily handovers in a 24x7 environment. • Provide real-time supervision of the ticket queue, follow-through on escalations, and assist in crisis management during major outages. Ensure timely incident classification, ticket creation, prioritization, and resolution as per client's SLAs. Coordinate with Field Engineers, L2/NOC, and Core Network teams for fault resolution, escalation, and field dispatch. Track Mean Time to Restore (MTTR), First-Time Resolution (FTR), and proactively escalate repeat offenders in the network. Analyze fault patterns, link failure causes, and customer complaints for trend identification. Recommend process enhancements and contribute to root cause analysis documentation (RCA). Drive the usage and refinement of Service Desk SOPs, NOC playbooks, and escalation matrices. Act as the primary point of contact for VIP client escalations, account managers, or Tier-2 NOC. Support service delivery teams in new link activations, customer handoffs, and port testing. Coordinate closely with Infrastructure Vendors (Nokia, Cisco, Huawei) and field operations teams. Required Skills & Experience � � Professional Experience 5+ years in ISP/NOC/Network Service Desk roles with at least 2 years in a team leadership capacity. Hands-on experience with support operations around: o FTTH, MPLS, ILL, DIA, SD-WAN, Wi-Fi, or Carrier Ethernet o Network Monitoring Tools (SolarWinds, PRTG, Nagios, Cacti, Splunk, Zabbix) o Ticketing Systems like Remedy, Freshdesk, Cherwell, or proprietary OSS/BSS stacks Strong knowledge of Layer 2/3 networking: VLAN, PPPoE, OSPF, BGP, NAT, SNMP, etc. Familiarity with OSS/BSS platforms (e.g., CRM, provisioning, billing integration). Understanding of last-mile technologies: GPON, DSLAMs, EoC, wireless backhaul. Show more Show less

Hiring for Leading ITES Company In Gurgaon for Technical Support Key Highlights: 1: Graduate with minimum 1 year exp in Technical Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: Knowledge of LAN, MAN, Windows Troubleshooting, Networking etc A Technical Support job description typically involves diagnosing, troubleshooting, and resolving technical issues related to computer hardware, software, and networks Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Troubleshooting and Problem Solving: Diagnosing and resolving hardware and software issues, either remotely or in person. User Support: Providing technical assistance to users, answering questions, and guiding them through problem resolution. System Maintenance and Monitoring: Ensuring computer systems and networks are running efficiently and effectively. Installation and Configuration: Setting up new systems, installing software and hardware, and configuring user accounts. Documentation and Record Keeping: Maintaining records of issues, solutions, and system configurations. Collaboration: Working with other IT teams and external vendors to resolve complex issues. Customer Service: Providing excellent customer service, ensuring user satisfaction, and building positive relationships.

Job Role - Network- LAN Experience Range: 5 to 10 years Job Locations: Hyderabad Job Description Roles and responsibilities: Experience in Microsoft Visio, CADE, DIA or any other Network designing tool Expertise in Network design Switching Models Cisco 6500/6900, Nexus 9K, 7K, 5K, 2K and Cisco Catalyst 4500, 3800, 3500, 2900 Strong knowledge in Switching technologies - VPC, FEX, VDC, Cisco VSS, VPC, STP, Trunking, Ether channel, HSRP, VRRP, LACP, PaGP, Stacking etc Strong knowledge in Routing technologies: Handling Cisco ISR/ASR routers, Protocols include BGP, OSPF, EIGRP, MPLS, VRF, L3 VPNs, IPsec, VPN, QoS, Intelligent WAN Cisco ACI, APIC, SDA, ISE & DNAC Roles/Responsibilities Install, configure, and support large-scale production and corporate network infrastructure including routers, switches, console servers and equipment. Design and Configuration experience on Cisco ACI - Spine-leaf switches, APIC and APIC-EM controller, Nexus switches, VMware NSX-T/NSX-V, NSX Edge, NSX logical router, NSX Load balancer, NSX distributed Firewall. Extensive hands-on experience and troubleshooting experience in Network Protocols - BGP, OSPF, MPLS, STP, Stacking etc. Expert Knowledge of LAN switching technologies: STP, Trunking, Ether channel and good understanding of high availability fundamentals (HSRP and VRRP) & load balancing concepts like - LACP, PaGP Good understanding of DHCP, DNS - Hands-on experience troubleshooting Cisco ISR routers, switches, Wireless controller & ISE. Strong hands-on work experience with Cisco Nexus 7K, 5K, 2K devices, Cisco Catalyst 3K & 4K series and Cisco ASR & ISR Router models Experience in designing, deploying, and troubleshooting VPC, VSS, VDC, VPC, OTV, Fabric path, FCoE and Multi-tenancy in the datacenter. Show more Show less