This job is with Kyndryl, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role As a System Administrator at Kyndryl, you'll solve complex problems and identify potential future issues across the spectrum of platforms and services. Do you want to be at the forefront of designing and implementing cutting-edge network solutions? Within our Network Services team at Kyndryl, you will be the go-to expert for providing top-of-the-line technical solutions throughout the entire solution lifecycle. You will be responsible for creating local and wide-area network solutions that utilize multiple platforms and protocols, ensuring that our customers have the best possible network infrastructure to support their business needs. Your skills in routers, networking controllers, bridges, and networking software will be essential as you troubleshoot network issues and coordinate with vendors to install the latest hardware and software, such as routers and switches. Not only will you help keep our customer's networks running smoothly, but you will also work on project implementation, conduct project planning and cost analysis, and build proof-of-concept solutions with networking system technology. In this role, you will have the opportunity to review project requirements, communicate them accurately to the team, and ensure they are appropriately fulfilled. You will use your expertise to design and implement local and wide-area network solutions, including IP and VOIP, that address customer requirements. You will also provide high-quality technical solutions to our customers to prepare them for implementation, go-live, and maintenance. Key Responsibilities Implement and manage branch side Switch - VLANs, VTP, and tracking, Ensure network availability, performance, and security. Troubleshoot branch WAN issues using tools like ping, traceroute, and SNMP. Provide L1 support for branch networks, resolving hardware and software issues for Network devices. Ensure branch network devices are compliant with customer security policies. Participate in network upgrades, migrations, and projects. Collaborate with cross-functional teams to resolve network-related issues. Identify and resolve network-related issues using logical troubleshooting methodologies. Analyse network logs, packet captures, and performance metrics, Escalate complex issues to senior engineers. If you are excited about using your technical expertise to create innovative network solutions and provide outstanding customer service, then this is the role for you! Your Future at Kyndryl At Kyndryl, we understand the importance of investing in our employees' professional growth and development. In Network Services, you can expect to receive a lot of support for training programs to keep your skills and knowledge up to date with the latest industry trends and technologies. By joining our team, you will have the opportunity to work on cutting-edge projects and contribute to the development of innovative solutions for our customers - including new wireless and 5G technologies - not yet adopted by most companies. Who You Are You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others. Required Technical And Professional Expertise 3 years of experience in Network support covering WAN technologies MPLS, SDWAN etc. Strong understanding of TCP/IP, routing protocols (OSPF, EIGRP), and switching fundamentals. Experience with Cisco IOS and network management tools, Familiarity with WAN technologies (MPLS, VPNs). Monitor branch WAN links for availability, latency, and packet loss. Configure and troubleshoot network devices, including routers, switches, modems etc. Collaborate with telecom DC & DRC teams to resolve branches WAN-related issues Configure, monitor, and troubleshoot Cisco, Juniper, HP ant other OEM routers and switches. Preferred Technical and Professional Experience CCNP or equivalent certification. Experience with SDWAN, and VPNs. Familiarity with ITIL or similar service management frameworks. Being You Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address. Show more Show less

Junior Customer Connectivity Engineer Your Mission As a Customer Connectivity Engineer, you will work in international teams focused on customer experience and satisfaction, installing, coordinating and operating global connectivity solutions for multinational organizations. Specifically, you will support our customer teams and the 24x7 Mission Control Operations Center in close collaboration with our customers. You will be responsible to manage and deliver connectivity solutions to our customers. Your analytical mindset combined with a customer-service-first approach will help you thrive. Ideally, you have networking knowledge or are eager to acquire this knowledge to successfully drive customer happiness. Your Responsibilities Learn the Open Systems service portfolio, connectivity solutions and operational processes. Connectivity related administration tasks incl. order and RFS date tracking, ISP quality assurance and connectivity delivery handover. Project management and logistics coordination and communication. Contribute to excellent customer connectivity experience and delivery of the best possible connectivity to our international customers. Work in close collaboration with the Customer Operations and Project Management teams. Provide first-class connectivity expertise and support to our customer connectivity requests and incidents by working in our Mission Control Operation Center, which provides 24x7 support. Your Experience Knowledge of SD-WAN connectivity solutions Prior work with ISPs and multinational organizations on connectivity projects Highly motivated to learn new skills in training programs offered by internal domain experts and colleagues Self-motivated, proactive team player and able to work independently Strong communication and interpersonal skills Bachelor’s degree/Diploma in the area of Connectivity/Administration/Communication/Computer Science/ or a related field About Open Systems: Backed by the Service Experience Promise, Open Systems simply and cost-effectively connects and secures hybrid environments and thus ensures your organization can meet business objectives. Open Systems uniquely focuses on a superior user experience when helping organizations reduce risk, improve efficiency, and accelerate innovation. The Open Systems SASE Experience delivers on the promise of ZTNA with a comprehensive, unified and easy-to-implement and use SASE platform that combines SD-WAN and Security Service Edge delivered as a Service. We provide 24x7 operational management and engineering support from assigned engineering teams and ensure affordable and predictable costs. What we offer: Want to join a team that enjoys making secure connectivity simple for our customers? You’ll be among people who believe in: Caring PASSIONATELY about keeping our customers safe – We’re dedicated to solving problems. Whatever it takes. Thinking UNCONVENTIONALLY to stay ahead – The world never fails to surprise us. So let’s surprise it first. Doing the hard work to make things SIMPLE – Craft and hone something that delights in its simplicity. Working COLLABORATIVELY to build success – The power of the team will always make us faster and better. As a testament to this, Open Systems has been recognised as an outstanding place to work. You’ll be surrounded by smart teams who enrich your experience and provide opportunities you will need to develop your skills and advance your career. We look forward to receiving your online application (please note that you need to compress your application into two attachments). Only direct applications will be considered. Discover more at open-systems.com Show more Show less

you'll work at the core of a high-performance, custom-built infrastructure platform while also helping shape the data pipelines that power our next-gen cloud analytics stack. This role offers rare dual exposure: from low-level optimization in performance-critical systems, to hands-on feature development in in-house time-series and graph databases . you'll contribute to building and refining connectivity for these databases to the cloud, driving real-world data flows across hybrid environments. If you're excited by deep infrastructure, data-intensive workloads, and full-stack thinking, this is where your impact multiplies. What the Team Does 1. Core Infrastructure (60% of Role) Maintains and enhances the backend platform that powers Apstra s configuration, telemetry, and analytics pipeline. Owns: Product packaging, upgrades, and deployment orchestration Homegrown file-based telemetry database (custom-built, optimized for performance) Distributed querying, data merging, system calls, IPC Python + C++ hybrid execution, including C-extensions for performance 2. Data Engineering (40% of Role) Enables data synchronization from on-prem Apstra to on JCloud. Constructs data pipelines and ETL flows to prepare, transform, and deliver telemetry for downstream cloud analytics consumers. Owns cloud enablement and sync logic (eg examples datasets, format normalization, usage signals). Why Candidates Should Join This Team you'll Build Real Infrastructure Not Just Configure It This isn t infra as code it s infrastructure as a product . you'll design, scale, and optimize distributed systems that support real-time, multi-version enterprise network workloads across campus, data center, and WAN fabrics. It s infrastructure that directly powers next-gen cloud analytics. Hybrid Challenge: On-Prem Meets Cloud Few roles offer this blend: deep low-level systems work coupled with forward-looking data engineering . you'll help bridge Apstra s on-prem legacy with its evolving cloud-native future , working across environments to modernize and integrate. Deep Ownership + Technical Core This team doesn t just connect APIs. It owns the architecture behind Apstra s analytics and telemetry engines critical infrastructure that underpins Juniper s most advanced networking insights. Custom Database Engineering + Analytics Edge you'll work directly on our in-house telemetry database , focusing on: Compression, distributed query execution , and performance tuning Building feature enhancements for in-house time-series and graph databases Enabling cloud connectivity and insights generation for real-world data use cases Cloud you'll get early exposure to JCloud , Juniper s internal cloud platform. Think AWS-like building blocks serverless functions, ETL pipelines, distributed stores but tuned for networking workloads, security, and high observability.

The Infrastructure team under Juniper Apstra owns and evolves the backend infrastructure for Juniper Apstra. Join a team where systems and data engineering converge you'll work at the core of a high-performance, custom-built infrastructure platform while also helping shape the data pipelines that power our next-gen cloud analytics stack. This role offers rare dual exposure: from low-level optimization in performance-critical systems, to hands-on feature development in in-house time-series and graph databases . you'll contribute to building and refining connectivity for these databases to the cloud, driving real-world data flows across hybrid environments. If you're excited by deep infrastructure, data-intensive workloads, and full-stack thinking, this is where your impact multiplies. What the Team Does 1. Core Infrastructure (60% of Role) Maintains and enhances the backend platform that powers Apstra s configuration, telemetry, and analytics pipeline. Owns: Product packaging, upgrades, and deployment orchestration Homegrown file-based telemetry database (custom-built, optimized for performance) Distributed querying, data merging, system calls, IPC Python + C++ hybrid execution, including C-extensions for performance 2. Data Engineering (40% of Role) Enables data synchronization from on-prem Apstra to on JCloud. Constructs data pipelines and ETL flows to prepare, transform, and deliver telemetry for downstream cloud analytics consumers. Owns cloud enablement and sync logic (eg examples datasets, format normalization, usage signals). Why Candidates Should Join This Team you'll Build Real Infrastructure Not Just Configure It This isn t infra as code it s infrastructure as a product . you'll design, scale, and optimize distributed systems that support real-time, multi-version enterprise network workloads across campus, data center, and WAN fabrics. It s infrastructure that directly powers next-gen cloud analytics. Hybrid Challenge: On-Prem Meets Cloud Few roles offer this blend: deep low-level systems work coupled with forward-looking data engineering . you'll help bridge Apstra s on-prem legacy with its evolving cloud-native future , working across environments to modernize and integrate. Deep Ownership + Technical Core This team doesn t just connect APIs. It owns the architecture behind Apstra s analytics and telemetry engines critical infrastructure that underpins Juniper s most advanced networking insights. Custom Database Engineering + Analytics Edge you'll work directly on our in-house telemetry database , focusing on: Compression, distributed query execution , and performance tuning Building feature enhancements for in-house time-series and graph databases Enabling cloud connectivity and insights generation for real-world data use cases Cloud you'll get early exposure to JCloud , Juniper s internal cloud platform. Think AWS-like building blocks serverless functions, ETL pipelines, distributed stores but tuned for networking workloads, security, and high observability.

We are looking for software engineers with a QE focus who can work in a fast paced environment that is at the cutting edge of WAN edge & Cloud networking. You will fit into this role if you have an eye for delivering high quality, high performance & scalable software driven by automation. The ability to take a customer centric, big picture approach to QE will be an added advantage. In this role you will find yourself working at all levels of the QE process starting from crafting feature specific test cases to customer centric system level tests. What you will be doing Understand the product/feature requirement, review the design and write test plans that suits the customer use cases Responsible to own a feature end to end - starting from testing, automation, script error free run in regression and customer issues handling around that Thorough understanding of the product features and building the ability to debug the customer issues and suggest/implement the workarounds if applicable Need to perform different types of testing that includes functional, system, performance and scale tests Need to create the distributed complex test setups in various cloud platforms and hypervisors based on the requirement Work closely with cross functional teams at various stages of product development to meet the feature deliverables in a release Required skills and experience Minimum 8 years of experience and should have the mix of product testing and automation expertise Strong expertise in L2/L3 networking concepts, routing protocols, VPN, IPSec and WAN architecture Strong expertise SDWAN product/feature functionalities Strong experience in performance/scale and system testing Strong expertise with at least one common endpoint platform (Windows, iOS, Android OS/X) Windows/Mac OS system/server side experience with strong knowledge to bring up test environments, testing and troubleshooting Strong expertise in python programming language and should be able to do automation driven testing Familiarity with Docker, Kubernetes environments Experience with scalable cloud native multi-tenant architectures Familiarity with one of the major server virtualisation products (ESXi, KVM) & IaaS platforms (Azure, AWS, GCP) Familiarity with various functional test tools, packet crafting/replaying and security test tools System/server side experience for troubleshooting and strong knowledge of Linux. Good working knowledge in CI/CD deployment in public clouds Technical know-how of source code systems like Github Desired Technical Skills Experience in designing test framework Experience in front-end web UI automation tools like selenium, cypress Experience with traffic generator tools like Spirent and Ixia Experience with web programming and HTTP based APIs (REST or GraphQL) Additional Skills Eagerness to learn new products and technologies Strong verbal and written communication skills. Able to communicate in an open, transparent and consistent manner with team and co-workers. Determined and ever ready to roll up sleeves to respond to the needs of customers proactively and promptly. Achievement oriented and willing to take responsibility for their own actions. Believe in innovation and out-of-the box thinking to foster originality of ideas Education BSCS or equivalent required, MSCS or equivalent strongly preferred

As a member of Visas Red team, provide technical expertise required to carry out internal and external ethical hacking exercises. Coordinate with other departments and teams to evolve information security alignment with company goals and objectives. Contribute and participate in all stages of a Red Team exercise including planning, reconnaissance, exploitation, post-exploitation, clean up, and remediation. Champion security research activities and teamwork required to carry out successful Red Team operations. Create and provide presentations to executive management highlighting outcomes of Red Team exercise and recommendations and timelines for remediation. Essential Functions Conduct high risk and sensitive ethical hacks of internally and externally hosted applications globally according to scope defined by Red Team. Co-ordinate and execute system/network level advanced Red Team and ethical hacking exercises. Work special/off-hours (late nights, weekends etc) as deemed necessary for the successful and covert execution of Red Team exercises (emulating adversaries). Design and develop scripts, frameworks, and tools required for facilitating and executing complex undetectable attacks. Reviews results of network and application ethical hacks to determine severity of findings and to ensure proper remedies are applied. Performs penetration and remediation testing and reporting through the application of expert ethical hacking and penetration techniques in a fast-paced, highly technical environment. Identify network and system vulnerabilities and provide recommended counter measures or mitigating controls to reduce risk to an acceptable and manageable level. Provide accurate and timely reporting of findings and proposed remediation and mitigations. Coordinate Red team operational briefings and presentations to non-technical audience and executive management, as required. Provide technical support to Business Leader in identifying and streamlining new/existing protocols and tools used by the Red Team. Technical support could include, but not limited to the following: (1) Audit support & remediation, (2) Process Improvement, (3) Analysis & Reporting, (4) Cross Divisional Functional education, training and awareness, (5) Function/Methodology/Strategy advancement. Define and develop agenda for training and educating security professionals on advanced exploits, tools, and frameworks Perform research of emerging technologies and design frameworks and capabilities required to perform Red Team exercises of new technologies adopted by Visa. Requires comprehensive knowledge and mastery in assigned areas applying skills and competencies in challenging and complex situations. Recognized expert in the company. Only a few positions require such extensive knowledge and skill. Complete mastery of at least one technology domain and solid working knowledge of at least one other. For example, web applications, system exploitation, network-based attacks, payload development, reverse engineering, Mobile security, etc May be involved in design phases of projects. May have professional certifications or affiliations. Able to work at an intermediate level when executing and improving work processes to ensure achievement of business goals. Basic Qualifications: -5+ years of relevant work experience with a Bachelor s Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD, OR 8+ years of relevant work experience. Preferred Qualifications: -6 or more years of work experience with a Bachelor s Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD -University Recruiting: MBA/ PhD without experience -Expertise performing advanced exploitation and post-exploitation attacks as part of ethical hacking exercises. -Prior experience or expertise performing Red Team exercises. -Experience in writing proof-of-concept exploits and creating custom payloads and modules for common ethical hacking frameworks and tools. -Well versed in system exploits (e.g. Buffer Overflows, PTH attacks, windows authentication framework etc.), custom payload development, or web application exploitation. -Well versed with security tools & frameworks like Metasploit, Cobalt Strike, Mythic, etc. -Extensive understanding of cryptographic concepts and applied cryptography. -Proficiency in one or more scripting language. E.g. Perl, Python, Shell Scripting etc. -Prior experience with exploit development or writing system modules in C & C++, a major advantage. Knowledge of high-level programming languages a bonus. -Prior experience with reverse engineering, malware analysis, and forensic tools will be an added advantage. -Experience leveraging AI to improve Red Team capabilities during exercises. -Good interpersonal, facilitation, and demonstrated emerging leadership skills. -Able to operate at an advanced level of written and spoken communication. Write and speak effectively with impact. -Good understanding of Ethernet, switched LAN and WAN environment and detailed understanding of layer 3 and layer 4 specifications, including IP, TCP, TCP/IP routing protocols and management of ACLs. -Knowledge of logical / physical access control methods, connections alternatives using private, public and wireless solutions, Network/Host Intrusion Detection Engines, Vulnerability Management Tools, Patch Management Tools, Penetration Testing Tools, Anti-Virus/Anti-Spyware solutions. -Conducts complex analytical functions by performing security assessments and ethical hacks of high-risk sensitive applications.

As an Implementation Analyst, you will be responsible to perform remote and/or on-site software implementations and provide follow-up product support for Fiserv s clients via telephone, email, and web-based contact channels. Also, will assist with creation and maintenance of User documentation (hardware / software requirements, end-user technical information, internal procedures, etc) as needed. You will also be responsible for early engagement with Project/Implementation managers from other Fiserv teams and/or clients, identify/help clear roadblocks, negotiate deadlines, define priorities with implementation engineers, and manage risks. Opportunities for awards and recognition based on performance for demonstrating the Fiserv Values. What you will do Deliver professional and timely client communications regarding project updates, ongoing support items, and product implementation services. Deeply track, organize, and document all product implementation and support related activities. Develop and maintain a full grasp of Fiserv products and services and stay abreast of relevant industry trends and standard methodologies. Perform other duties as assigned. What you will need to have Education: Degree in Computer Science, Management Information Systems, Information Technology, Accounting, Business Management, or related field Equivalent work experience may be substituted. Minimum # years experience required: 2+ years in customer facing projects, client support role, or IT service industry. Type of work experience required: Experience with financial wires, risk and fraud tied to financial wires is a plus. Experience with Fed Now and/or Real Time Payments is a plus. Experience with Microsoft Windows Workstation and Server operating systems, physical and virtual environments. Experience with peripheral deployments. Basic understanding of data communications and LAN/WAN Previous customer service experience What would be great to have Financial industry experience Work on multiple projects in parallel. Ability to work independently and collaboratively. Manage priorities within and across projects based on a faced paced culture while continuing to focus on quality of deliverables. Possess strong analytical problem solving ability Strong verbal and written communication skills (internal and client facing) Excellent follow-up skills, attention to detail Experience with Premier core banking platform. Work Environment: Occasionally required to work evenings and weekends.

Juniper is serious about customer experience, and your contributions will be key to provide exceptional content experiences and customer success. The PACE team in Bangalore is looking for a motivated candidate to create customer-focused documentation for Juniper s products in the Automated WAN space. The role requires strong technical skills and an ability to translate complex technologies into easy-to-use content for our customers. The ideal candidate is a persistent self-starter with strong collaborative skills, who enjoys continuous learning and can push through barriers to get things done. Responsibilities : Work with a team of writers and editors based in Bangalore and Sunnyvale, CA, USA, to research, write, and produce high-quality, topic-based documentation for Juniper Networks products and applications. Produce a range of deliverables including short-format web copy, in-product instructions, tooltips, and user guidance to take our users through the digital experience in an intuitive manner to complete their tasks. Collaborate with key stakeholders such as UX designers, product managers, content strategists, subject matter experts and of course a warm and welcoming team of technical writers. Follow established style and process guidelines to provide consistency and completeness. Minimum Qualification and Experience: BA/BS in Communication, Journalism, English, Computer Science, or related degree, or comparable experience. 5+ years experience in developing product documentation. Excellent writing, organizational, interpersonal, and communication skills. Experience in the networking domain working on network technologies, including routing, switching, network security, network automation, network management etc Demonstrated ability to craft effective snackable/short-format text for GUIs and web, as we'll as easy-to-understand user guidance instructions. Ability to research complex technical concepts (independently and collaboratively) and develop effective deliverables to serve customer needs. Strong problem-solving skills; ability to make progress with less-than-complete information. Experience with XML authoring tools and Content Management Systems. Knowledge of basic UX design best practices. Preferred Experience: Technical certifications in the Networking domain. Producing content for or designing in-app tours

As an Implementation Analyst, you will be responsible to perform remote and/or on-site software implementations and provide follow-up product support for Fiserv s clients via telephone, email, and web-based contact channels. Also, will assist with creation and maintenance of User documentation (hardware / software requirements, end-user technical information, internal procedures, etc) as needed. You will also be responsible for early engagement with Project/Implementation managers from other Fiserv teams and/or clients, identify/help clear roadblocks, negotiate deadlines, define priorities with implementation engineers, and manage risks. Opportunities for awards and recognition based on performance for demonstrating the Fiserv Values. What you will do Deliver professional and timely client communications regarding project updates, ongoing support items, and product implementation services. Deeply track, organize, and document all product implementation and support related activities. Develop and maintain a full grasp of Fiserv products and services and stay abreast of relevant industry trends and standard methodologies. Perform other duties as assigned. What you will need to have Education: Degree in Computer Science, Management Information Systems, Information Technology, Accounting, Business Management, or related field Equivalent work experience may be substituted. Minimum # years experience required: 2+ years in customer facing projects, client support role, or IT service industry. Type of work experience required: Experience with financial wires, risk and fraud tied to financial wires is a plus. Experience with Fed Now and/or Real Time Payments is a plus. Experience with Microsoft Windows Workstation and Server operating systems, physical and virtual environments. Experience with peripheral deployments. Basic understanding of data communications and LAN/WAN Previous customer service experience

Senior Enterprise Operations Engineer Overview This position involves providing comprehensive support to internal teams through the delivery of detailed analysis, reports, and inventory insights. The role is integral to supporting various internal teams, with a specific focus on the Asia Pacific and LAC (Latin American) region. Role The Operations Support Analyst is an individual contributor role requiring advanced expertise in the discipline. The analyst will lead several initiatives within the Operations Support team to support the Asia Pacific region. Assist team in supporting Operations Support activities: Collaborate with various internal teammjms to ensure smooth execution of operations support activities, providing guidance and expertise as needed. Engage in Post Incident Management, Problem Management, and Root Cause Analysis: Investigate incidents to identify their root causes and facilitate the resolution of underlying problems, ensuring continuous improvement in operational processes. Provide Daily Incident Review and Post-Incident Analysis: Conduct daily reviews of incidents and analyse post-incident data to derive actionable insights that inform strategic decision-making. Deliver Data Analysis and Custom-Made Reports: Generate and present tailored reports based on comprehensive data analysis, addressing specific needs and requirements of internal teams. Perform support functions for internal teams within the Operations & Technology team: Offer operational support to various internal teams, facilitating the seamless integration and implementation of technology solutions. Responsibilities Post Incident Management, Problem Management, and Root Cause Analysis: Lead efforts to manage incidents and problems effectively, employing root cause analysis techniques to prevent future occurrences. Conduct Daily Incident Review and Post-Incident Analysis: Systematically review incidents daily and perform thorough post-incident analyses to enhance operational efficiency. Execute Data Analysis and deliver Custom-Made Reports: Perform in-depth data analysis and produce customized reports that cater to the specific needs of internal stakeholders. Ensure regional coverage and support for the Asia Pacific region and LAC region: Provide comprehensive support to the Asia Pacific/LAC region, ensuring that all operations support activities are effectively managed and executed. All about you We are seeking a dedicated IT Specialist with comprehensive experience in IT projects, particularly in networking, security technologies, and data analysis. The ideal candidate will have a strong background in Cisco, Splunk, and Netscout products, and possess knowledge of network diagnostics and various network technologies. Qualifications IT experience, including full-time involvement in IT projects Networking experience, including LAN/WAN, wireless, and security technologies Knowledge of Cisco, Splunk, Netscout, and other relevant technology product portfolios Knowledge of network diagnostics, PfR, BGP, SNMP, IPVPN, SSH, MPLS technologies Basic knowledge of Data Center standards Proficiency in Excel, with the ability to create reports using macros preferred CCNA or equivalent certification preferred Team Overview The primary role of the AP-OS team is to deliver operational support to internal teams by analysing incidents, conducting both post-incident and recurring incident analyses, managing problems, and providing regular summary reports with detailed analysis on incident and network performance. Additionally, the team produces ad hoc reports tailored to the requirements of various internal teams.

Required Skills Technology | Versa Technology | WAN/LAN/Security Technology | Cloud Networking Technology | Meraki Technology | Palo alto Technology | Cisco Technology | F5 Education Qualification : Engineer - B.E / B.Tech / MCA Certification Mandatory / Desirable : Technology | CCNP/PSNSE/CCSP/NSE4/5/ZIA/VCP | PCNSE | CCNA | ECMS1 | 101 | AZ-900/AWS Cloud Practitioner Analysing the business requirement, project scope and developing network design and roadmaps for technology solutions that align with the organization s overall IT strategy and goals. * Participating in solution design and execution * Collaborating with Customer IT teams, to ensure that the Design solutions meet the organization s network & security requirements. * Configuring and troubleshooting different OEM Products, to ensure proper operation of the SD-WAN/LAN/WLAN according to the architectural design and standards. * Continuously assessing, reviewing and refining the Network solutions and architectures to keep up with the changing business needs, technologies and industry standards. * Developing and maintaining comprehensive documentation of Overall Design solutions and architectures, and providing training to other IT staff as needed. * Monitoring the performance of the solution to identify and resolve any issues, and making adjustments as needed to improve performance. * Documenting the solution and providing training to other team members as needed. * Developing and maintaining comprehensive documentation of the solutions and architectures * Collaborating with other IT teams to ensure that the solution integrates with existing systems. * Defines infrastructure architecture standards that are in-line with customer, IT and industry best practices. * Prepares and Present technical requirements and specifications * Drives the creation of the infrastructure architecture vision and ensures specific components are appropriately designed and leveraged; contributes to the holistic vision of Enterprise Architecture.

Required Skills Technology | Networking Knowledge, Concepts | Network Architecture and Design Domain | Telecom / Communications Equipments (Others/Not classified) | Network Interface Devices Technology | Networking Roles | Network Architect Technology | Networking Technologies | Cloud Education Qualification : MBA / PG Diploma Certification Mandatory / Desirable : Technology | Networking Certifications | CCDP Details: - Network SME, Solution Pre-Sales consultant - Strong 10+ years hands-on solutioning experience - Network technologies: SD-WAN , SD-LAN , Cloud W-Fi Cloud Networking design managed services aspects. - Candidate expected work RFP / Proactive opportunities involving understanding customer requirements provide solution. - Candidate expected good understanding Technology trends leading OEM solutions available market. - Expected pre-sales / solutioning experience global opportunities owning technical solution proposal building.

Analysing the business requirement, project scope and developing network design and roadmaps for technology solutions that align with the organization s overall IT strategy and goals Participating in solution design and execution Collaborating with Customer IT teams, to ensure that the Design solutions meet the organization s network & security requirements Configuring and troubleshooting different OEM Products, to ensure proper operation of the SD-WAN/LAN/WLAN according to the architectural design and standards Aligning with the changing Network solutions and architectures to keep up with the changing business needs, technologies and industry standards Monitoring the performance of the solution to identify and resolve any issues, and making adjustments as needed to improve performance Documenting the solution and providing training to other team members as needed Developing and maintaining comprehensive documentation of the solutions and architectures Collaborating with other IT teams to ensure that the solution integrates with existing systems Interface with Vendors regarding evaluation, implementation, and support of deployed network gear Work on resolution of complex or escalated issues or network outages *Manage SOPs, Knowledge documents, KB articles

An experienced and customer-focused Support Engineer with a solid background in troubleshooting internet services, network connectivity, and VoIP systems. Skilled at resolving technical issues efficiently while ensuring a high level of customer satisfaction. Adept at working in fast-paced environments, supporting residential and enterprise customers, and collaborating with NOC, field engineers, and backend teams to deliver seamless connectivity solutions. Key Skills: Broadband & Fiber Internet Support (FTTH, FTTx, GPON) Layer 1/2/3 Troubleshooting (LAN/WAN) CPE Configuration (ONU, Routers, Wi-Fi Devices) VoIP and SIP Troubleshooting CRM & Ticketing Systems (e.g., Radius) Network Monitoring Tools (e.g., LibreNMS, PRTG) Remote Support Tools & CLI (SSH, Telnet, Winbox) Customer Communication & Escalation Handling Roles & Responsibilities: Provide first and second-level support for broadband, leased line, and Wi-Fi hotspot customers. Identify and resolve connectivity issues related to modems, routers, ONTs, and switches. Guide customers through basic troubleshooting and escalate complex issues to NOC or field teams. Handle service requests, complaints, and technical queries via phone, email, or chat. Monitor and report network outages, service degradation, and customer impact. Coordinate with field engineers for site visits and hardware replacements. Maintain accurate documentation of issues and solutions in the CRM/ticketing system. Assist in onboarding new customers by helping with configuration and setup. Professional Attributes: Strong analytical and problem-solving skills Clear and empathetic communication style Ability to remain calm under pressure Willingness to work in shifts, including weekends or holidays Quick learner with adaptability to new tools and technologies Job Type: Full-time Pay: ₹10,000.00 - ₹20,000.00 per month Benefits: Health insurance Schedule: Fixed shift Rotational shift Supplemental Pay: Performance bonus Yearly bonus Ability to commute/relocate: Daultabad, Gurugram, Haryana: Reliably commute or planning to relocate before starting work (Preferred) Experience: Computer networking: 1 year (Required) Work Location: In person Speak with the employer +91 9650244466 Application Deadline: 17/06/2025 Expected Start Date: 12/06/2025

Our Purpose Title and Summary Senior Enterprise Operations Engineer Overview This position involves providing comprehensive support to internal teams through the delivery of detailed analysis, reports, and inventory insights. The role is integral to supporting various internal teams, with a specific focus on the Asia Pacific and LAC (Latin American) region. Role The Operations Support Analyst is an individual contributor role requiring advanced expertise in the discipline. The analyst will lead several initiatives within the Operations Support team to support the Asia Pacific region. Assist team in supporting Operations Support activities: Collaborate with various internal teammjms to ensure smooth execution of operations support activities, providing guidance and expertise as needed. Engage in Post Incident Management, Problem Management, and Root Cause Analysis: Investigate incidents to identify their root causes and facilitate the resolution of underlying problems, ensuring continuous improvement in operational processes. Provide Daily Incident Review and Post-Incident Analysis: Conduct daily reviews of incidents and analyse post-incident data to derive actionable insights that inform strategic decision-making. Deliver Data Analysis and Custom-Made Reports: Generate and present tailored reports based on comprehensive data analysis, addressing specific needs and requirements of internal teams. Perform support functions for internal teams within the Operations & Technology team: Offer operational support to various internal teams, facilitating the seamless integration and implementation of technology solutions. Responsibilities Post Incident Management, Problem Management, and Root Cause Analysis: Lead efforts to manage incidents and problems effectively, employing root cause analysis techniques to prevent future occurrences. Conduct Daily Incident Review and Post-Incident Analysis: Systematically review incidents daily and perform thorough post-incident analyses to enhance operational efficiency. Execute Data Analysis and deliver Custom-Made Reports: Perform in-depth data analysis and produce customized reports that cater to the specific needs of internal stakeholders. Ensure regional coverage and support for the Asia Pacific region and LAC region: Provide comprehensive support to the Asia Pacific/LAC region, ensuring that all operations support activities are effectively managed and executed. All about you We are seeking a dedicated IT Specialist with comprehensive experience in IT projects, particularly in networking, security technologies, and data analysis. The ideal candidate will have a strong background in Cisco, Splunk, and Netscout products, and possess knowledge of network diagnostics and various network technologies. Qualifications IT experience, including full-time involvement in IT projects Networking experience, including LAN/WAN, wireless, and security technologies Knowledge of Cisco, Splunk, Netscout, and other relevant technology product portfolios Knowledge of network diagnostics, PfR, BGP, SNMP, IPVPN, SSH, MPLS technologies Basic knowledge of Data Center standards Proficiency in Excel, with the ability to create reports using macros preferred CCNA or equivalent certification preferred Team Overview The primary role of the AP-OS team is to deliver operational support to internal teams by analysing incidents, conducting both post-incident and recurring incident analyses, managing problems, and providing regular summary reports with detailed analysis on incident and network performance. Additionally, the team produces ad hoc reports tailored to the requirements of various internal teams.

Job Title: Technical Support Representative (Voice) Location: Bangalore Job Type: Full-Time Experience Required: 1 years. Job Summary: We are seeking a customer-focused and tech-savvy Technical Support Representative (Voice) to join our support team. In this role, you will assist customers by phone, troubleshooting technical issues, and providing prompt, accurate solutions to ensure high levels of customer satisfaction. Key Responsibilities: Answer inbound support calls to resolve technical issues. Diagnose and troubleshoot technical problems using effective questioning and available resources. Escalate complex issues to Level 2/3 support teams as required. Provide step-by-step guidance to customers in a clear and professional manner. Log all support interactions in the ticketing system. Follow up with customers to ensure issue resolution and satisfaction. Maintain knowledge of product updates, new features, and common issues. Meet or exceed individual KPIs, including call quality, first call resolution, and customer satisfaction. Required Skills & Qualifications: High school diploma or equivalent; Associates or Bachelors degree is a plus. 1 years of experience in a technical support or call center environment (voice-based). Strong verbal communication skills Excellent problem-solving and analytical skills. Familiarity with operating systems (Windows, macOS, Linux), networking basics, and common software tools. Ability to remain calm under pressure and handle irate customers professionally. Flexibility to work in shifts, weekends, and holidays as needed. Contact Nancy - 7259027282 / 7259027295 / 7760984460 / 9686682465 / 9900024811 / 9900024951

Job Title: Senior Network Engineer Location: Chennai Experience: 5-12 Years Key Responsibilites: 5+ years of strong networking background. 3+ years of hands on experience in Cisco SDWAN technology Cisco Networks, Technical Troubleshoot BGP routing protocol Strong working knowledge of BGP routing protocol . Knowledge of various types of wan transport medium and troubleshooting knowledge on wan circuits. Capable of working with various vendors in delivering the Wan solution to a site. Strong knowledge of various tunneling protocol like IPSEC. Knowledge on wan capacity planning Knowledge of various Cisco routers

Function: IT Operations and Support Network Administration L2/L3 - Experience - 6-8 Yrs. Mandatory Understanding on the below concepts Network Administration - Cisco Meraki and Cisco ISE, DNA ITSM LAN/WAN Plan and lead the execution of a comprehensive deployment plan, including work planning, scheduling, budgeting, metrics, training, pilots, and resources. Collaborate with all project teams to ensure alignment between all deployment-related activities. Liaising with the customer technical representatives. Provide recommendations to client on deployment of new features. Create and Manage requests on ITSM tool. Implement the changes as applicable, test the changes and hand them over to the customer. Troubleshoot issues with Network Deployment. Troubleshooting critical incidents and problem tickets. Identify potential failures and recommend solutions. Capacity management, forecasting and recommendation. Requirements: Should have 6 -8 years of experience in Network L3 operational support/management roles Good To Have Skills: No Technology Specialization. Should have supported Network deployments. Excellent understanding and Experience in Network Routing and Switching. Installing, configuring, and supporting Cisco Meraki Switches, Firewalls, ISE. Strong knowledge in Routing and Switching technology such as STP, VTP, HSRP, GLBP, EIGRP, BGP, OSPF, VPC, Multicast, RSTP, MSTP, NAT, PBR, FHRP Good to have CCNA / CCNP / CCIE certifications. Knowledge in WAN technology such as MPLS, IPSEC, GRE, VPN, DMVPN Excellent communication and co-ordination skills within technology community. Excellent knowledge and troubleshooting skills on SD WAN, LAN segmentation, Cisco Meraki Switches, MX devices, Meraki Wireless. Cisco ISE. Maintain design of LAN/WAN including protocols and routing. Identify potential failures and recommend solutions. Update knowledge base with known errors. Excellent Written and Verbal Communication. Good understanding of procedures, application and concepts within own subject area and understanding them in the context of the business. Flexible to work in 24x7 Shifts. Function: IT Operations and Support Network Administration L2/L3 - Experience - 6-8 Yrs. Mandatory Understanding on the below concepts Network Administration - Cisco Meraki and Cisco ISE, DNA ITSM LAN/WAN Plan and lead the execution of a comprehensive deployment plan, including work planning, scheduling, budgeting, metrics, training, pilots, and resources. Collaborate with all project teams to ensure alignment between all deployment-related activities. Liaising with the customer technical representatives. Provide recommendations to client on deployment of new features. Create and Manage requests on ITSM tool. Implement the changes as applicable, test the changes and hand them over to the customer. Troubleshoot issues with Network Deployment. Troubleshooting critical incidents and problem tickets. Identify potential failures and recommend solutions. Capacity management, forecasting and recommendation. Requirements: Should have 6 -8 years of experience in Network L3 operational support/management roles Good To Have Skills: No Technology Specialization. Should have supported Network deployments. Excellent understanding and Experience in Network Routing and Switching. Installing, configuring, and supporting Cisco Meraki Switches, Firewalls, ISE. Strong knowledge in Routing and Switching technology such as STP, VTP, HSRP, GLBP, EIGRP, BGP, OSPF, VPC, Multicast, RSTP, MSTP, NAT, PBR, FHRP Good to have CCNA / CCNP / CCIE certifications. Knowledge in WAN technology such as MPLS, IPSEC, GRE, VPN, DMVPN Excellent communication and co-ordination skills within technology community. Excellent knowledge and troubleshooting skills on SD WAN, LAN segmentation, Cisco Meraki Switches, MX devices, Meraki Wireless. Cisco ISE. Maintain design of LAN/WAN including protocols and routing. Identify potential failures and recommend solutions. Update knowledge base with known errors. Excellent Written and Verbal Communication. Good understanding of procedures, application and concepts within own subject area and understanding them in the context of the business. Flexible to work in 24x7 Shifts.

Information Technology Operations - Application Tech Support Practitioner Mandatory Points should have at least one networking certification should be available for walk-in interview Should be flexible with night shifts should have excellent communication Job Description: As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world-class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Roles & Responsibilities: -Expected to build knowledge and support the team. - Participate in Problem Solving discussions. - Provide timely resolution to client issues. - Maintain a high level of customer satisfaction. - Collaborate with cross-functional teams for issue resolution. - Document and track client issues and resolutions. - Conduct regular system checks and maintenance. - Assist in the testing and implementation of system upgrades. Professional & Technical Skills: - Must To Have Skills: Proficiency in Service Desk Management. - Strong troubleshooting and problem-solving skills. - Excellent communication and interpersonal abilities. - Good To Have Skills: Experience with ITIL framework. Additional Information: - The candidate should have a minimum of 0-2 years of experience in Service Desk Management. - This position is based at our Bengaluru office. - A 15 years full-time education is required Interested candidates please attach your "Resume & Passport size photo" in pooja_halder@trigent.com or also can contact 8861919338

Design and manage secure network infrastructure with deep expertise in Fortinet, VPNs, firewalls, and load balancing across complex enterprise environments. The role demands strong hands-on technical capabilities, strategic planning, and stakeholder collaboration to ensure robust network security and high availability. Must-Have Skills Fortinet NSE7 certified with extensive experience in network and datacenter security Expertise in firewall deployment, routing protocols, SD-WAN, and VPN technologies (Cisco, Fortinet) Advanced hands-on experience with FortiManager, FortiGate, FortiAnalyzer, and CLI Familiarity with SIEM tools such as Splunk, Anomali, and proxy solutions like Fortinet/Zscaler Skilled in firewall orchestration tools like Algosec or Tufin Certified in F5 (Big IP 301A/B, 302) and AVI, with expertise in load balancer configuration and iRules Capable of planning architecture, managing upgrades, migrations, disaster recovery, RCA, and performance tuning Strong in technical documentation and stakeholder reporting

Must Have Skills Spoken English Basics of Computer functions Customer interaction. Basics of Excel. Knowledge of Ticketing system. Daily Job Responsibilities Typical responsibilities Business/Customer Perform activities mentioned in KRA/Position summary based on defined guidelines in SOPs/Runbooks with business impact understanding Adherence to customer security and compliance requirements Adherence to customer communication etiquettes Ensure stated productivity requirements for the engagement Project/Process Contribution to continuous service improvement plans (CSI) Team/People Contribute to and participate proactively in knowledge sharing sessions Act as a buddy for new hires Organization Adherence to Organizational policies and processes (including Cognizant’s security policies, LP, timelines etc.). Degree of Independence/Supervision required. Performs routine and standard tasks independently Take decisions as per laid down procedures / process on Technical Solutions & escalations related to own area of work Seeks approval for process deviations, for routine and low priority incidents Seeks approval for process deviations, for new & Unique /Urgent High Priority Issues related to technical aspects Show more Show less

Office Administrator Hot Openings As an Office Administrator, you will be managing our office infrastructure, cash expenses, bill keeping, vendor management, assets setup and maintenance, supporting other teams to organize events, conduct meetings & conferences. You will be performing bookkeeping functions, managing housekeeping staff, keeping inventory records, and reloading office supplies as needed. Experience: 2 - 3 Years Responsibilities Internal Office Administration Maintain office infrastructure and ensure its proper functioning by coordinating repairs, maintenance, and renovations as needed. Effectively keep a track of the maintenance activities, schedules, and service contracts to ensure timely and efficient upkeep. Manage office cash expenses, keeping a meticulous record of all expenses, bills, and invoices. Submit required bills and invoices to the auditing team in a timely manner for financial reconciliation and reporting. Manage relationships with vendors, including negotiating contracts, pricing, and terms. Source and evaluate potential new vendors to ensure cost-effectiveness and quality of services or supplies. Assist other teams in organizing events, meetings, conferences, and travel arrangements, including booking venues, accommodations, and transportation. Coordinate logistics, prepare materials, and provide on-site support for events and meetings. Manage office essentials and pantry items, ensuring that all items are well-stocked and replenished as needed. Monitor inventory levels, place orders, and maintain relationships with suppliers. Manage outsourced jobs ensuring they are completed on time, within budget, and to the desired quality standards. Office & IT Asset Management Ensure the management and maintenance of Office & IT assets and inventory for optimal business performance. Maintain accurate records of Office & IT assets, track their usage, and coordinate repairs or replacements as required. Develop an efficient system for tracking and allocating the assets to employees. Conduct periodic audits to ensure proper asset management and prevent loss or misuse. WP! & Sys Support Works Provide support to the system admin team for any requirements or tasks needed to maintain the offices technology infrastructure. Support and troubleshoot internal systems PCs, Laptops, LAN, Wi-Fi, WAN, Internet, Firewalls, and other hardware devices when required. Follow up with clients for prompt renewals of WP payments every month. Supporting WP team for prompt renewal of WP! accounts with respective vendors and update records. Required Skills Good experience in office infrastructure administration. Good M365 skills, including proficiency in Excel, Word, and PowerPoint. Good English communication and email writing skills. Strong organizational skills and attention to detail. Strong interpersonal & customer relationship skills. Troubleshooting & problem-solving skills. Negotiation skills for vendor contracts and relationships. Familiarity with office equipment and technology, including IT assets. Strong analytical and decision-making skills. Documentation skills. Risk management skills. Apply now Office & IT Asset Management WP! & Sys Support Works Hot Openings Digital Marketing Executive Full Time Business Development Experience 1 - 2+ years

Line of Service Advisory Industry/Sector FS X-Sector Specialism Risk Management Level Director Job Description & Summary At PwC, our people in cybersecurity focus on protecting organisations from cyber threats through advanced technologies and strategies. They work to identify vulnerabilities, develop secure systems, and provide proactive solutions to safeguard sensitive data. As a cybersecurity generalist at PwC, you will focus on providing comprehensive security solutions and experience across various domains, maintaining the protection of client systems and data. You will apply a broad understanding of cybersecurity principles and practices to address diverse security challenges effectively. Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us. At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. " Job Description & Summary: We are seeking a professional to join our Cybersecurity and Privacy services team, where you will have the opportunity to help clients implement effective cybersecurity programs that protect against threats, drive transformation, and foster growth. As companies increasingly adopt digital business models, the generation and sharing of data among organizations, partners, and customers multiply. We play a crucial role in ensuring that our clients are protected by developing transformation strategies focused on security, efficiently integrating and managing new or existing technology systems, and enhancing their cybersecurity investments. As a Director, you will be responsible for overseeing regular operations, driving continuous improvement processes, and managing client and vendor interactions. This role involves managing complex incidents escalated from L2 analysts, operating the Security Incident process, and mentoring junior team members to build a cohesive and motivated unit. Responsibilities Review cybersecurity events analyzed by L2 security analysts, serving as the escalation point for detection, response, and remediation activities. Monitor and guide the team in triaging cybersecurity events, prioritizing, and recommending/performing response measures. Provide technical support for IT teams in response and remediation activities for escalated cybersecurity events/incidents. Follow up on cybersecurity incident tickets until closure. Guide L1 and L2 analysts in analyzing events and response activities. Expedite cyber incident response and remediation activities when delays occur, coordinating with L1 and L2 team members. Review and provide suggestions for information security policies and best practices in client environments. Ensure compliance with SLAs and contractual requirements, maintaining effective communication with stakeholders. Review and share daily, weekly, and monthly dashboard reports with relevant stakeholders. Update and review documents, playbooks, and standard operational procedures. Validate and update client systems and IT infrastructure documentation. Share knowledge on current security threats, attack patterns, and tools with team members. Create and review new use cases based on evolving attack trends. Analyze and interpret Windows, Linux OS, firewall, web proxy, DNS, IDS, and HIPS log events. Develop and maintain threat detection rules, parsers, and use cases. Understand security analytics and flows across SaaS applications and cloud computing tools. Validate use cases through selective testing and logic examination. Maintain continuous improvement processes and build/groom teams over time. Develop thought leadership within the SOC. Mandatory Skill Sets Bachelor’s degree (minimum requirement). 12+years of experience in SOC operations. Experience analyzing malicious traffic and building detections. Experience in application security, network security, and systems security. Knowledge of security testing tools (e.g., BurpSuite, Mimikatz, Cobalt Strike, PowerSploit, Metasploit, Nessus, HP Web Inspect). Proficiency in common programming and scripting languages (Python, PowerShell, Ruby, Perl, Bash, JavaScript, VBScript). Familiarity with cybersecurity frameworks and practices (OWASP, NIST CSF, PCI DSS, NY-DFS). Experience with traditional security operations, event monitoring, and SIEM tools. Knowledge of MITRE or similar frameworks and procedures used by adversaries. Ability to develop and maintain threat detection rules and use cases. Preferred Skill Sets Strong communication skills, both written and oral. Experience with SMB and large enterprise clients. Good understanding of ITIL processes (Change Management, Incident Management, Problem Management). Strong expertise in multiple SIEM tools and other SOC environment devices. Knowledge of firewalls, IDS/IPS, AVI, EDR, Proxy, DNS, email, AD, etc. Understanding of raw log formats of various security devices. Foundational knowledge of networking concepts (TCP/IP, LAN/WAN, Internet network topologies). Relevant certifications (CEH, CISA, CISM, etc.). Strong work ethic and time management skills. Coachability and dedication to consistent improvement. Ability to mentor and encourage junior teammates. Knowledge of regex and parser creation. Ability to deploy SIEM solutions in customer environments. Years Of Experience Required 12 + years Education Qualification B.Tech Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Bachelor of Engineering Degrees/Field Of Study Preferred Certifications (if blank, certifications not specified) Required Skills Accenture Managed Detection and Response (MDR) Ops Security Engineering Optional Skills Accepting Feedback, Accepting Feedback, Active Listening, Agile Methodology, Analytical Thinking, Azure Data Factory, Coaching and Feedback, Communication, Creativity, Cybersecurity, Cybersecurity Framework, Cybersecurity Policy, Cybersecurity Requirements, Cybersecurity Strategy, Embracing Change, Emotional Regulation, Empathy, Encryption Technologies, Inclusion, Influence, Innovation, Intellectual Curiosity, Learning Agility, Managed Services, Optimism {+ 20 more} Desired Languages (If blank, desired languages not specified) Travel Requirements Not Specified Available for Work Visa Sponsorship? No Government Clearance Required? No Job Posting End Date Show more Show less

Required Skills Technology | Cloud Networking Technology | WAN/LAN/WLAN/Security Technology | Palo alto Technology | Cisco Technology | Meraki Technology | F5 Technology | Checkpoint Education Qualification : Engineer - B.E / B.Tech / MCA Certification Mandatory / Desirable : Technology | CCIE/NSE6/CMSS/VCDX | CCSP | 301A/B | AZ-900/AWS solutions architect(associate) Analysing the business requirement, project scope and developing network design and roadmaps for technology solutions that align with the organization s overall IT strategy and goals. * Participating in solution design and execution * Collaborating with Customer IT teams, to ensure that the Design solutions meet the organization s network & security requirements. * Configuring and troubleshooting different OEM Products, to ensure proper operation of the SD-WAN/LAN/WLAN according to the architectural design and standards. * Aligning with the changing Network solutions and architectures to keep up with the changing business needs, technologies and industry standards. * Monitoring the performance of the solution to identify and resolve any issues, and making adjustments as needed to improve performance. * Documenting the solution and providing training to other team members as needed. * Developing and maintaining comprehensive documentation of the solutions and architectures * Collaborating with other IT teams to ensure that the solution integrates with existing systems. * Interface with Vendors regarding evaluation, implementation, and support of deployed network gear. * Work on resolution of complex or escalated issues or network outages. *Manage SOPs, Knowledge documents, KB articles.

Routing & Switching: (CISCO & JUNIPER) Should have strong experience in Cisco Switches 45XX, 3750/ 6500/Nexus), Cisco Routers (ASR 1000 Series, 72xx/2600/2800, 3800 series). Juniper switches and routers (EX Series, QFX Series, PTX Series, MX Series) Strong Experience need on Nexus (Up gradations, Configurations & Troubleshooting) Experience in IP routing protocols (EIGRP, OSPF and BGP) configuration and troubleshooting an Enterprise network. QOS, MPLS, VRF, VRF lite. Switching skills STP, RSTP, PVST, port channelling. Experience in HSRP, NAT, GLBP, IP SLA configuration and troubleshooting in an enterprise network. Understanding of Network tools Wireshark, Network Observer, Net flow Analyzer MRTG etc.Security Platform: Should have strong experience in any of the following Security platform - CISCO ASA, PALO ALTO, JUNIPER SRX. Site to Site VPN (IPsec), WEB or SSL VPN.Load Balancer: Should have strong experience in any of the following Load Balancer platform - Citrix, F5.SDWAN: Should have good experience in Cisco Meraki (WAN devices, Switches, Wireless Access. Points)Other Skills: Should have good experience with ITIL process Should have good knowledge on network drawing and Microsoft Visio End to End Ownership for Service Delivery Lead team of Network Services professionals, NOC, L2 supportBehavioral Competency: Good written and verbal communications skills. Natural Customer service oriented with excellent delegation and follow up skills to ensure tasks are tracked and completed in due time. Good team player and collaboration Assertive and possess the flexibility to orient him/herself to the demands of the business. Good analytical and planning skills Ability to function effectively in a quality conscious, process driven and extremely productivity driven organization Ability to interact with onsite customers and senior peers across the globe. Should have hands on experience, working as a L3 Network Engineer. Should be open for 24*7, US business hours and Out of Business hour support Learn more about us At Atos, we embrace diversity as the ultimate engine of ingenuity for our clients, and we constantly strive to create a culture where people feel supported and encouraged. Read more about our commitment here . Whether it is fighting climate change, promoting digital inclusion, or ensuring trust in data management tech for good sits at the core of our identity. With numerous global recognitions for our ESG practices, we are committed to building a better future for all by harnessing the power of technology. Learn more here