With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Technical Support Engineer, you will own, troubleshoot and solve customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and develop your technical proficiency. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Response and Resolution: You own, investigate and solve customer technical issues, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead or participate in building communities with peer delivery roles and, where appropriate, share your knowledge. You develop specific technical and professional proficiency to enable you to resolve customer issues, through training and readiness. Product/Process Improvement: You identify potential product defects and escalate appropriately to resolve, contributing to Microsoft product improvements. Qualifications Job Description: Support Engineers (SE) serve as Senior technical leaders for customers, via phone and email. They deliver value by collaboratively solving customer problems, providing proactive support advice, promoting product quality and enhancements, and creating self-help assets to broadly reach more customers. Successful Engineer Skill Set: Problem isolation and solving techniques. Ability to navigate highly complex technical and political issues requiring expert product or service knowledge. Act as a subject matter expert regarding product / configuration. Ability to leverage troubleshooting tools such as analysis of event logs, component traces, and performance traces to resolve customer issues. The Ideal Candidate Works Well In a Team: Strong collaborator across the business, including our Development Teams. Ability to receive feedback and recognize areas of improvement. Keeps stakeholders informed to ensure customer success. We Are Looking For Someone Who Is Dependable: Demonstrates ability to consistently make and keep commitments to customers and team members. Effective time management by utilizing available time to progress current cases forward. Proactively looking for opportunities to contribute to the success of the team. Consistently demonstrate case management excellence, including daily notes and timely updates to customers and stakeholders involved. Responsibilities Help solve technically complex, strategic/high-profile, or long-running customer cases that may require interaction with Software Engineering Responsible for the customer support experience with Microsoft Own, troubleshoot, and solve customer technical issues using collaboration, troubleshooting best practices, and transparency within and across teams Identify cases that require escalation, either technically or strategically Create and maintain incident management requests to product group/engineering group Drive technical collaboration and engagement outside of CSS (Product Engineering teams/Services/Support/Regions) Lead or participate in building communities with peer delivery roles Qualifications Required 4+ years' troubleshooting experience working for any IT retailers and/or within any tech support role, ideally around Microsoft technologies Experience working with Skype for Business, Microsoft Teams, Windows Server and Active Directory Strong networking, VoIP, experience with underlying technologies such as: Routing & Switching Protocols, TCP/IP, DNS, QoS, SIP or VLANs, and WAN protocols and technologies Preferred Experience In One Or More Of These Areas: Knowledge of Office 365 technologies – particularly, Skype for Business and Microsoft Teams Hands on Experience on Teams Admin Center and M365 Admin Center Experience in Office 365 Authentication and voice offerings Expert knowledge of voice protocols such as SIP, as well as Azure AD Connect Previous experience deploying, administering and/or supporting Enterprise Unified Communications solutions Ability to analyze and interpret data captures and trace logs to resolve customer issues in production environments specific to authentication, network connectivity, messaging, SIP or VoIP, Unified Communications Experience troubleshooting and resolving problems on Microsoft Teams, Hybrid environments set up with Skype for Business Server 2015-2019 Experience working with network capture/analysis tools: Netmon, WireShark, HTTPs decryption tools Certified in MS700, MS720 Language Qualification English Language: fluent in reading, writing and speaking. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations. Show more Show less

About the role: We are seeking an experienced and innovative Director - IT Infra to lead our IT Infrastructure and IT Security teams. The ideal candidate will drive the management and strategic oversight of on-premises datacenter assets, end user systems and on-cloud SaaS / PaaS / IaaS services with a focus on Microsoft and Open-Source technologies, while leading initiatives to transition workloads from current on-premises to hybrid cloud ecosystem. Leadership and Management: 1. Work closely with CTO to define a strategic direction for organization IT ecosystem and align them to business objectives; digital transformation initiatives and “Right-Fit” technology. 2. Formulate, strategize and implement IT and InfoSec policies aligning them to industry standards; best practices / guidelines and organization goals. 3. Managing vendor / service provider relationships and run periodic cost optimization through vendor / tool consolidation and timely AMC negotiations / renewals. 4. Develop and implement change management processes to ensure smooth transition and adoption of new technologies. Communicate changes to all stakeholders and provide necessary support during change. 5. Lead the IT Infra team and IT InfoSec teams. Foster an innovation driven, collaborative, ever learning and high-performance team environment. IT Infrastructure Management: 1. Lead initiatives to migrate on-premises workloads to Microsoft Azure and integrate Open-Source tools like Docker and Kubernetes. Developing and executing strategies for the migration of data and applications to cloud-based infrastructure. 2. Manage on-premises servers using Microsoft Windows Server and Linux Ubuntu running on virtualization platforms like VMware ESXi and Linux KVM. 3. Ensure the reliability, availability. performance, security and high uptime of all IT assets, including hardware like Dell servers; HPE servers; SAN Data Storages; WAN / LAN Devices; EPABX systems etc. 4. Develop and implement maintenance schedules using tools like Microsoft System Center. Setting up, managing and monitoring organization's datacenter operations. 5. Oversee network architecture, connectivity uptime, and network performance using Cisco routers, switches, and other communication devices. 6. Setup IT Infrastructure Monitoring Tools to identify and resolve IT infrastructure problems before they can adversely affect critical business processes. Report to management team insight into the status of physical, virtual, and cloud systems and help ensure availability and performance. Security and Compliance: 1. Implement and manage security measures, including Next-Generation Firewalls; IDS / IPS; VPNs; Next-Generation Endpoint Security; DLP; IRM / EDRM; Web Proxy etc. 2. Conduct regular security assessments at server level and network level using tools like Nessus, Nmap etc. to assess security implementation and mitigate vulnerabilities. 3. Ensure compliance with security policies and procedures using SIEM solutions like Splunk and ensure zero data theft and data leakage. 4. Monitor and respond to security incidents with solutions like Microsoft Defender for Cloud and Open-Source tools such as Wazuh, OSSEC etc. 5. Ensure compliance with industry regulations and standards, maintaining certifications such as ISO 9001, ISO 27001, PCI DSS. 6. Implement disaster recovery and business continuity plans based on best practices and industry standards using solutions such as Commvault, Borg, Veeam etc. Innovation and Improvement: 1. Identify opportunities for technological improvements and innovation with a focus on Microsoft / Open-Source solutions and build blueprints to transition from older technology leading to reduce TCO and enhanced systems experience. 2. Promote the adoption of emerging technologies and open-source tools to enhance business / IT operations. 3. Setup key IT processes and capture data touchpoints to evaluate IT Teams performance and OKRs. Build a culture of continuous improvement and service excellence. 4. Provide leadership to drive Infrastructure and Network Security maturity improvements across the organization, in line with the changing Threat Landscape, Regulatory and Compliance requirements etc. 5. Rewire the current processes, practices and disciplines for IT Service Management using ITIL principles aligning IT services with the needs of the business. Competencies : IT Policy Development, Hybrid Cloud Implementation, IT Hardware Management, Network Management, IT Security Implementation, IT Process Optimization, Change Management, Vendor Management Experience : 1. 10-12 years of experience in IT infrastructure management and information security. 2. Must have proven experience leading and managing complex hybrid IT teams. 3. Must have proven experience in leading initiatives to transition workloads from current on-premises to hybrid cloud ecosystem. 4. Must have proven experience in implementing and managing IT Security, Business Continuity Plans, Disaster Recovery Frameworks and Security Audits. 5. Must have technical proficiency and hands-on experience with Microsoft technologies (e.g., Windows Server, Azure Services, Microsoft 365, SharePoint etc.) and Open-Source technologies (e.g., Ubuntu Linux, KVM, Docker, Kubernetes etc.). 6. Experience in managing datacenter operations, network systems and virtualization environments. 7. Experience with IT process optimization and implementing change management processes. 8. Any relevant industry certifications like CISSP, CISM, Azure Solutions Architect Expert, Red Hat Certified, Cisco Certified Network Professional etc. will be added advantage. 9. Experience working in large publication company, management consulting company or Tier 1 startups will be added advantage. Show more Show less

Hiring for Leading ITES Company In Gurgaon for Technical Support Key Highlights: 1: Graduate with minimum 1 year exp in Technical Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: Knowledge of LAN, MAN, Windows Troubleshooting, Networking etc A Technical Support job description typically involves diagnosing, troubleshooting, and resolving technical issues related to computer hardware, software, and networks Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Troubleshooting and Problem Solving: Diagnosing and resolving hardware and software issues, either remotely or in person. User Support: Providing technical assistance to users, answering questions, and guiding them through problem resolution. System Maintenance and Monitoring: Ensuring computer systems and networks are running efficiently and effectively. Installation and Configuration: Setting up new systems, installing software and hardware, and configuring user accounts. Documentation and Record Keeping: Maintaining records of issues, solutions, and system configurations. Collaboration: Working with other IT teams and external vendors to resolve complex issues. Customer Service: Providing excellent customer service, ensuring user satisfaction, and building positive relationships.

Hi We are looking forward to hire Customer/Technical Support Associates for Teleperformance Jaipur/Gurgaon. Please go through the JD and Apply. We shall call back the relevant profiles. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536, Neha @ 8789203027 A Technical Support Associate job description typically focuses on providing technical assistance to customers, troubleshooting issues, and ensuring customer satisfaction . They handle customer inquiries, diagnose problems, and offer solutions via phone, email, or in-person. The role involves a blend of technical skills and customer service abilities, including communication, problem-solving, and the ability to learn new technologies. Here's a more detailed breakdown of common responsibilities and skills Responsibilities: Customer Support: Answering customer inquiries and providing technical assistance via various channels (phone, email, chat, etc.). Troubleshooting: Diagnosing and resolving technical issues related to software, hardware, or network problems. Problem-Solving: Identifying the root cause of problems and implementing solutions. Documentation: Keeping records of customer interactions, issues, and solutions. Escalation: Knowing when to escalate complex issues to more experienced technicians or managers. Customer Satisfaction: Ensuring customers are satisfied with the level of support provided. Software/Hardware Knowledge: Possessing a solid understanding of computer systems, software, and hardware. Communication Skills: Communicating technical information clearly and concisely to customers, both verbally and in writing. Teamwork: Collaborating with other support team members and internal departments. Learning and Adaptation: Staying up-to-date with new technologies and adapting to changing customer needs. Skills : Technical Skills: Proficiency in computer systems, software, and hardware. Customer Service Skills: Empathy, patience, and the ability to communicate effectively with customers. Problem-Solving Skills: Analyzing problems, identifying solutions, and documenting the process. Communication Skills: Clear and concise communication, both written and verbal. Technical Documentation: Ability to create and maintain technical documentation. Software/Hardware Installation and Configuration: Experience installing and configuring software and hardware. Time Management and Prioritization: Ability to manage multiple tasks and prioritize work effectively. Analytical Skills: Ability to analyze technical problems and identify root causes. Teamwork and Collaboration: Ability to work effectively with team members and internal departments.

Job Title: Technical Support Specialist Experience Level: 5+ Years Location: Remote Department: Infrastructure & Technical Services Job Summary: We are seeking a skilled and proactive specialist in who can provide Network Support, Windows Desktop Support, Microsoft 365 Infrastructure Support, and Server Administration Support to join our Infrastructure & Technical Services team. The ideal candidate will have over five years of hands-on experience in said mentioned support areas. This role is critical in maintaining the stability, security, and performance of our customers infrastructure. The candidate must also be bilingual in Spanish and English , with the ability to translate technical terms between the two languages. Key Responsibilities: Monitor, troubleshoot, and support enterprise network infrastructure including LAN/WAN, firewalls, and switches. Support and maintain Palo Alto firewalls, including security policies, NAT, and VPNs. Administer and support Cisco switches, VLANs, and spanning tree protocols. Collaborate with cross-functional teams to support infrastructure projects and deployments. Maintain network documentation, diagrams, and standard operating procedures. Provide support for Windows desktop environments, including installation, configuration, and maintenance. Troubleshoot and resolve hardware, software, and network issues for end users. Manage and support mobile devices (iOS and Android) using Mobile Device Management (MDM) solutions. Administer and maintain IT service management tools such as ManageEngine. Support and configure Windows, Apple iOS and Android devices in a corporate environment. Provide support for Microsoft 365 services including Exchange Online, Teams, SharePoint, OneDrive, and Intune. Manage user identity and access through Azure Active Directory, including conditional access policies and MFA. Monitor M365 service health, investigate incidents, and resolve issues using Microsoft 365 Admin Center and PowerShell. Support hybrid environments integrating on-premises Active Directory with Azure AD. Collaborate with security teams to enforce compliance, data loss prevention (DLP), and threat protection policies. Assist in tenant-level configuration, license management, and service adoption strategies. Administer, monitor, and troubleshoot Windows Server (2012–2022) and Linux environments. Knowledge virtualization infrastructure using VMware vSphere/ESXi. Knowledge in Deploy, configure, and maintain cloud services in Microsoft Azure . Understanding security tools such as Tenable Nessus, Cortex XDR, and ManageEngine solutions. Knowledge in Automate system administration tasks using Ansible and scripting (PowerShell, Bash). Working with teams on regular system updates, patch management, and vulnerability remediation. Ensure compliance with company security policies and industry best practices. Participate in on-call rotation and provide after-hours support as needed. A MUST / Translate technical documents and communications from Spanish to English and vice versa. A MUST / Communicate effectively with Spanish-speaking and English-speaking stakeholders. Required Qualifications: Minimum 5 years of experience in network support or administration. Knowledge with Palo Alto firewalls and Cisco switches Proficiency in Cisco switching technologies and basic routing protocols. Good understanding of TCP/IP, DNS, DHCP, VPN, and network segmentation along with identity federation (e.g., ADFS, SSO). Experience with network monitoring and diagnostic tools (e.g., Wireshark, SolarWinds). Proficiency in Windows OS (Windows 10/11) and Microsoft Office Suite. Experience with ManageEngine or similar ITSM tools. Experience with MDM platforms (e.g., Intune, ManageEngine MDM, MobileIron, AirWatch). Knowledge of iPhone and Android device configuration and support. Familiarity with Apple iOS and macOS environments. Proficiency in PowerShell scripting for automation and administration tasks. Experience with Microsoft Endpoint Manager (Intune), Exchange Online Protection (EOP), and Defender for Office 365. Excellent problem-solving and communication skills. A MUST / Fluent in both Spanish and English, with the ability to translate technical terms between the two languages. Preferred Qualifications: - Experience with cloud networking (AWS, Azure) is a plus. - Familiarity with ITIL practices and ticketing systems. Show more Show less

Job Title: Network Data L3 Engineer Experience: 7+ years Location: Chennai Key Responsibilities: Manage and troubleshoot enterprise routing (BGP, OSPF, EIGRP) and QoS. Administer Cisco Nexus (5000–7000 series) with VDC, VPC, FEX, OTV. Support Cisco ISR platforms (29xx–ASR 4000), WLAN infrastructure (Cisco, Aruba, Juniper), and WLAN Controllers. Handle Cradlepoint 4G/5G routers and Out-of-Band management. Perform advanced network diagnostics and TCP/WAN analysis. Provide L3 support for hardware/software/network issues. Lead cross-functional teams for solution delivery and project execution. Maintain documentation and submit weekly project updates. Mandatory Skills: Cisco WLAN Controllers, F5 Load Balancers , firewall experience. Certifications: JNCIA-Junos, CCNA (preferred). Show more Show less

Meet the Team Cisco IOS-XR team is responsible for programmability stack exposing Cisco’s Flagship IOS-XR Operating System as an API. This small team is responsible for delivering a highly innovative, scalable, and reliable programmatic OS to Cisco’s Campus, Branch, Service Provide Edge, and hyper scalers market Segments that will be deployed on Millions of devices and help to generate Billions in revenue annually. Your Impact You will be part of a phenomenal team of engineers with a diverse set of experiences and knowledge who develop the next generation m2m interface, manageability technology stack, and tooling to enable network automation at scale. In this role you will have a phenomenal opportunity to learn and for us to learn from you. Come join us if you want to be a phenomenal teammate that gets things done. Minimum Qualifications Education in Computer science engineering or equivalent bachelor’s degree with 10+ years of related experience or a master’s degree with 7+ years of related experience or a PhD with 3 year of related experience Expert knowledge and hands-on experience with C/C++ Network and multithread programming Experience with Linux, Kernel Programming and Open-Source technologies is a plus/highly desirable Strong in Python for scripting Experience in any or all of these is a plus, but not required Good understanding of regular expressions and CLI parsers. Knowledge of Openstack, OMI, Google Protocol Bufs. Experience with performance monitoring of networks (APM, NPM) w.r.t. to WAN in both SP and Hyperscalers space, bonus points if you built products for network visibility for on-prem and SaaS offerings. Good team player and able to mentor engineers An attitude of curiosity, approach to learning and desire to make an impact Preferred Qualifications Experience with Golang Experience in API programming, Routing, gRPC based services, network programming (TCP/IP) Experience with Open config models and services like grpc, gnmi, gnoi Prior development experience in Cisco product is an added plus. #WeAreCisco (This is the Standard and cannot be changed) #WeAreCisco where every individual brings their outstanding skills and perspectives together to pursue our purpose of powering an inclusive future for all. Our passion is connection—we celebrate our employees’ diverse set of backgrounds and focus on unlocking potential. Cisconians often experience one company, many careers where learning and development are encouraged and supported at every stage. Our technology, tools, and culture pioneered hybrid work trends, allowing all to not only give their best, but be their best. We understand our outstanding opportunity to bring communities together and at the heart of that is our people. One-third of Cisconians collaborate in our 30 employee resource organizations, called Inclusive Communities, to connect, foster belonging, learn to be informed allies, and make a difference. Dedicated paid time off to volunteer—80 hours each year—allows us to give back to causes we are passionate about, and nearly 86% do! Our purpose, driven by our people, is what makes us the worldwide leader in technology that powers the internet. Helping our customers reimagine their applications, secure their enterprise, transform their infrastructure, and meet their sustainability goals is what we do best. We ensure that every step we take is a step towards a more inclusive future for all. Take your next step and be you, with us! Show more Show less

Purpose of Role We are seeking an experienced and technical Manager - IT Infrastructure to oversee the planning, implementation, and maintenance of our organization's IT systems and infrastructure. This role is responsible for ensuring the reliability, security, and scalability of all IT infrastructure components including networks, servers, storage, cloud services, Security Tools like EDR, End User Data Backups, Web gateway and data centres. Position Title Chief Manager - IT Infrastructure Position Summary The ideal candidate will lead a team of IT professionals, collaborate with cross-functional departments, manage vendor relationships, and develop strategies to support the organization’s current and future technology needs. This role requires a blend of technical expertise, leadership, and strategic thinking to drive continuous improvement and operational excellence. What we promise you Position Demands Infrastructure Management & Controlling. Ability to manage scalable, secure, and reliable IT infrastructure | Familiarity with ITIL processes and service delivery best practices | Compliance & Audits. Network Management Expertise in LAN/WAN, SDWAN, firewalls, VPNs, load balancers, EDR, NMS, Nutanix and network security etc Server & Datacenter Management Managing physical and virtual servers, data center operations, and performance tuning. AD,DNS, Virtualization & Storage Experience with virtualization technologies (VMware, Hyper-V) and storage solutions (SAN, NAS). Cybersecurity Strong knowledge of security frameworks, threat management, and compliance standards. Key Accountabilities / Responsibilities Manage day-to-day operations of networks, servers, storage systems, End User Data Backup, Enterprise core infra and cloud environments. Ensure the security, integrity, and high availability of IT infrastructure. Lead and mentor IT infrastructure team members; promote a culture of innovation and excellence. Monitor performance and proactively identify areas for improvement. Stay updated on emerging technologies to recommend and implement enhancements. Maintain and manage scheduled Audit and compliance parameters and requirements. Competencies Behavioural - Achievement Orientation Behavioural - Altrocentric Leadership Behavioural - Analytical Decision Making Behavioural - Customer Service Orientation Behavioural - Impact and Influence Behavioural - Information Seeking Behavioural - Initiative Behavioural - Innovative Thinking Functional - Financial Functional - Operational Functional - People Functional - Strategic About Us Sterlite Power is India’s leading integrated power transmission developer and solutions provider, focused on addressing complex challenges in the sector by tackling the key constraints of time, space and capital. We believe that electricity access transforms societies and delivers long-lasting social impact. Sterlite Power is uniquely positioned to solve the toughest challenges of energy delivery. We Are Guided By Our Core Purpose Of Empowering Humanity By Addressing The Toughest Challenges Of Energy Delivery. Our Four Core Values Form The Pillars Of Our Organization Respect: Everyone Counts Social Impact: We work to improve lives Fun: “Thank God it’s Monday!” Innovation: A new way today Sterlite Power is a leading global developer of power transmission infrastructure with projects of over 10,000 circuit Km’s and 15,000 MVA in India and Brazil. With an industry-leading portfolio of power conductors, EHV cables and OPGW, Sterlite Power also offers solutions for upgrading, uprating and strengthening existing networks. The Company has set new benchmarks in the industry by use of cutting-edge technologies and innovative financing. Sterlite Power is also the sponsor of Indi Grid, India’s first power sector Infrastructure Investment Trust (“InvIT”), listed on the BSE and NSE. Show more Show less

Infrastructure - Network Engineer/Administrator Job Summary: Highly skilled and experienced Level 3 Network Engineer with a proven track record in designing, implementing, and maintaining complex network infrastructures. Possesses deep expertise in troubleshooting intricate network issues, optimizing performance, and ensuring network security. A proactive and collaborative team player, adept at mentoring junior engineers and contributing to strategic network planning. Skills: Core Networking Technologies & Protocols: Expert-level knowledge of TCP/IP stack and related protocols (DNS, DHCP, HTTP, SMTP, SNMP, etc.) In-depth knowledge of advanced routing protocols such as OSPF, BGP, and EIGRP, including configuration, optimization, and troubleshooting Experience with Layer 3 switching technologies, including routing protocols and inter-VLAN routing Deep understanding of WAN technologies (MPLS, IPSEC VPN , SD-WAN) Experience with network hardware from various vendors (Cisco, Juniper, Arista, Meraki , Fortinet , Palo Alto) Strong understanding of network architecture and design principles, with a focus on high availability, scalability, and industry best practices Hands-on experience with firewall configuration, with a strong emphasis on zoning policies, network segmentation, and access control best practices Ability to operate effectively in a multi-vendor environment, including familiarity with vendor-specific protocols and technologies Strong understanding of wireless networking technologies, particularly in high-density, warehouse or distribution center environments, including RF design, coverage optimization, and interference mitigation Strong understanding of Aruba and Cisco networking technologies, including configuration, management, and troubleshooting of wired and wireless infrastructure, with hands-on experience using Aruba Central Troubleshooting & Diagnostics: Expert-level troubleshooting and problem-solving skills for complex network issues Proficiency in using network monitoring and analysis tools (Wireshark, SolarWinds, PRTG, etc.) Ability to diagnose and resolve performance bottlenecks Strong scripting skills in languages like Python and Bash Proven ability to troubleshoot wireless networking issues, including signal coverage, client connectivity, interference, and performance optimization. Experience troubleshooting firewalls to assist application teams in identifying and resolving network-related bottlenecks, access issues, and performance constraints Experience identifying and troubleshooting issues related to Internet Service Providers (ISPs), including connectivity, latency, and routing problems Show more Show less

Summary : PLEASE NOTE ONLY CANDIDATES WITH BSc/BA/BCom, ITI, Diploma with computer knowledge NEED TO APPLY. B.Tech/M.Tech candidates need NOT apply. Work from Home is NOT possible. The office is in Kochi near to Ernakulam South Railway Station and Ernakulam KSRTC Bus Stand. Work shift: Rotational shifts (Morning / Afternoon / Night) Job Profile (Training will be provided by the Company): Monitoring information systems operations to ensure continuous availability and proper working. (Monitor application health using monitoring tools.) Monitor and respond to hardware and software problems. Ensure proper escalation during outages. Provide assistance for all information systems operations activities, including computer and telecommunications/communications operations, data entry etc. Control, LAN/WAN administration and operations support, different system security policy procedures and operations. Compilation of records and reports concerning all assigned network/information systems operations and maintenance. Monitor all communications equipment's on various platforms in multi-shift operations. Monitor/ Manage the activities in various security / office devices like CCTV, Web Cams, Air conditioners etc. Provide the routine testing and analysis of all elements of the network facilities (including power, software, communications machinery, T1 E1 lines, modems, and terminals etc.) Utilize software and hardware tools and identify and diagnose complex problems and factors affecting network. Troubleshoot network systems when necessary and make improvements to the network. Monitor and notify all stakeholders when a validated environmental/fire alert has occurred in environmental/fire tracking systems. Event and fault management of the firms infrastructure and applications for various business activities. Provide effective response when answering phone calls from internal and external clients/staffs. Perform routine tests of assigned systems and reports test results. Provide timely and consistent communication on overall systems status and operational issues as required. Perform the routine tracking and management of various mass storage devices like CDs, DVDs, storage disks etc.. and devices like printers, printing supplies etc. Provide necessary assistance in conducting and maintaining SAM audit. Perform the daily handling of various items like software testing equipment's, keys, software CDs, Cameras, Laptops, Voice Recording devices etc. Provide pre sale technical analysis and support to sales persons regarding IT and ITES. Provide technical support (Voice/Ticket/Chat) to customers/in-house members as and when required. Filtering and escalating Client issues to the concerned team whenever required, obtaining the solution/feedback on the issue and communicating the same to the Clients via Ticket/Call. Coordinating with the Sales and Accounts/in-house Teams for various activities. Updating the daily tickets for team members. Preparing and sending various reports as and when required. Identify and correct or advise, on operational issues in client/in-house computer systems and applications. Environmental Monitoring of IT Infrastructures. Provide lead data finding support by Internet search as per the guidelines. Show more Show less

Hi, We are looking for Network Architect, please find the JD below: Network Architect Location: Bangalore (Whitefield) or Chennai (Siruseri) or Pune (Talawade) or Mumbai (Airoli (West). Type of Hire: Full-Time Min: 12+ yrs JD: Result Oriented Networking professional with experience in Networking and Security Architecture Design, Development, Implementation & Deployment. Cisco Certified Internetwork Expert (CCIE) - preferrable Experience in IT industry handling various Systems, Networking & Security planning, and Implementation. Also worked for multiple industries like healthcare, Manufacturing, Finance and Retail Experience in IT sector, managing various kinds of systems, designing, and implementing networking and security. worked in many different types of sectors, including manufacturing, retail, healthcare, Banking and finance. Extensive knowledge of designing, developing, configuring, and implementing enterprise networks in diverse environment. Expertise on Cisco SD LAN designing and implementation which includes, Controllers WLAN, LAN, ISE and Firewalls) Expert in networking & Security design, Implementation and operations like Cisco SD LAN, W-LAN, WAN, MPLS, Firewall, VPNs, NAC (Cisco ISE),Cisco Meraki and Cloud (Network) Expert in designing Networks, including Data center networks, Disaster recovery DC, local area networks (LANs), wide area networks (WANs), the Internet, intranets, and other data communications systems. Creates, tests, and evaluates networks Experienced in data center technologies, including Juniper QFX VCF, Nexus vPC, VDC, VSS, VXLAN & OTV. . Good knowledge in Juniper DC (Apstra) and Cisco ACI Experienced in configuring CISCO/Juniper based routing e.g. RIP, EIGRP, IGRP, OSPF, BGP, MPLS, HSRP, VRRP, VPN & FLEXVPN (IKEV1&V2)., and switching e.g. VLAN implementation, STP, VTP, Access lists, L3 Switching etc. Implementing and administrating Cisco (WLAN & LAN) and Juniper switches, Cisco ASA , FortiGate & Juniper SRX Firewalls Excellent network troubleshooting/Problem solving skills / support / root cause analysis Experience in Design, configuration and deployed Cisco & Meraki Wireless network in large scale Experience in designing and implementing NAC in both traditional and Cisco SD LAN, which includes Cisco ISE 802.1X wired/wireless, and guest networks. Proactive professional with excellent record on Team building and delivery management Working Knowledge on Load balancing technologies F5 & NetScaler Knowledge and certified on Public Clouds ( AWS and Azure) Knowledge and certified on SASE edge security product Knowledge on upcoming technologies like SDWAN & Next-gen Firewalls Show more Show less

About Gruve Gruve is an innovative software services startup dedicated to transforming enterprises to AI powerhouses. We specialize in cybersecurity, customer experience, cloud infrastructure, and advanced technologies such as Large Language Models (LLMs). Our mission is to assist our customers in their business strategies utilizing their data to make more intelligent decisions. As a well-funded early-stage startup, Gruve offers a dynamic environment with strong customer and partner networks. Position Summary Gruve is looking for a skilled IT Systems Administrator to support and enhance our organization’s IT infrastructure with a primary focus on Microsoft technologies while also managing a diverse range of systems and platforms. This role involves overseeing server and network operations, supporting cloud and on-prem environments, and ensuring security, performance, and availability across IT assets. The ideal candidate has strong experience in Microsoft ecosystems while also being comfortable with general IT systems and network management. Key Responsibilities Microsoft Environment Management Administer Windows Server (2016/2019/2022), Active Directory, Group Policy, and DNS/DHCP services. Manage Microsoft 365 suite, including Exchange Online, Teams, SharePoint, and OneDrive. Support Azure Active Directory integration, Intune/Endpoint Manager for device policies, and cloud security controls. Create and maintain PowerShell scripts to automate administrative tasks and deployments. General Systems Administration Deploy, configure, and maintain physical and virtual servers (VMware, Hyper-V). Monitor system performance, availability, and capacity; proactively resolve bottlenecks or outages. Administer Linux servers for specific workloads or services (if applicable). Manage IT assets, inventory, and lifecycle planning. Network and Security Operations Maintain enterprise networking equipment: firewalls, switches, routers, VPNs (Cisco, Ubiquiti, or equivalent). Ensure robust network security, including patching, antivirus, endpoint protection, and SIEM integration. Implement and manage backup/recovery solutions and participate in disaster recovery planning/testing. Cloud and SaaS Support Manage hybrid environments involving Azure, AWS, or Google Cloud platforms. Support cloud-based storage, identity, and SaaS applications beyond Microsoft (e.g., Zoom, Slack, Atlassian). End-User and Tier 2/3 Support Provide escalated support for desktops, software, network connectivity, and account access. Collaborate with helpdesk and engineering teams to address recurring issues and implement root cause fixes. Documentation and Process Improvement Maintain up-to-date system/network documentation, runbooks, and change logs. Identify opportunities for automation, optimization, or standardization across the IT environment. Basic Qualifications Bachelor’s degree in computer science, Information Technology, or related field. 3–5+ years of experience in IT systems/network administration with significant Microsoft exposure. Windows Server, Active Directory, Azure AD, Microsoft 365 Cloud platforms like Azure, AWS, or GCP Endpoint management tools like Intune, or Jamf (for Mac) Preferred Qualifications VMware or Hyper-V Linux systems Cisco CCNA (LAN/WAN/VPN management) Work Environment Must be comfortable supporting global teams and working in PST or overlapping time zones when required. Why Gruve At Gruve, we foster a culture of innovation, collaboration, and continuous learning. We are committed to building a diverse and inclusive workplace where everyone can thrive and contribute their best work. If you’re passionate about technology and eager to make an impact, we’d love to hear from you. Gruve is an equal opportunity employer. We welcome applicants from all backgrounds and thank all who apply; however, only those selected for an interview will be contacted. Show more Show less

We are hiring at Connect4Sure Technologies Pvt Ltd! Join us as a Network Engineer to maintain and optimize our network infrastructure. If you're passionate about networking and problem-solving, we want to hear from you! Job Position: Network Engineer Work Location: Wayanad, Kerala. Responsibilities: Monitor, maintain, and optimize LAN/WAN, SD-WAN, VPN, and cloud networks. Ensure network security, performance, and compliance. Coordinate with ISPs for disruptions, invoices, and last-mile issues. Provide L1/L2 support, escalate critical incidents, and document resolutions. Maintain network logs, reports, and equipment inventory. Required Qualifications: Bachelor's degree in IT/CS (preferred). CCNA/CCNP certification. Experience in networking and ISP management. Strong knowledge of TCP/IP, DNS, DHCP, VLANs, BGP/OSPF, firewalls. Excellent communication and coordination skills. Preferred Qualifications: Experience with AWS/Azure/GCP, network monitoring tools, and IT support. Experience : 6 months - 1 Year Preferable candidates from Kerala region. Job Type: Full-time Work Location: In person

Hiring: Senior Network & Wireless Engineer O ur client ,a reputed global organization, consistently ranked among India’s top employers Interview Location : Bangalore ( in person/f2f interview) Experience : 6- 10 years, any full time graduation About The Role We’re looking for a skilled Network Engineer with deep hands-on expertise in enterprise wireless, switching, and routing . You’ll work on high-impact projects using Cisco, Aruba, DNAC, and ACI platforms to support robust and scalable network environments. Key Responsibilities Design, implement, and troubleshoot wireless networks (WLC, APs, client auth, RF issues). Manage routing (OSPF, EIGRP, BGP) and switching (HSRP, VRRP, EtherChannel, VSS). Perform IOS upgrades on switches, routers, WLCs. Administer Cisco Nexus (7K/5K/2K), VPC, FEX. Use tools like DNAC, ACI, SolarWinds, Spectrum for monitoring and performance. Coordinate with ISPs for WAN issues; work within ITIL practices (ServiceNow). Skills & Qualifications 6+ years in network infrastructure with strong wireless implementation and troubleshooting. Proven experience with Cisco & Aruba Wireless Controllers, Nexus switches, dynamic routing. Familiarity with DNS, DHCP, IPAM. Wireless-focused Certifications preferred: CWNA / CWNP / CWSP Cisco Enterprise Wireless Specialist / CCNP Enterprise (Wireless) ACMA / ACMP (Aruba) You Will Get An Opportunity For Hands-on exposure to advanced wireless and enterprise networking technologies. Collaborative, fast-paced environment with global support coverage. Growth-oriented role with certification and skill advancement opportunities. Note : Candidates must be available for an in-person interview in Bangalore. For more details call - 9830793572 OR 8130253326 Show more Show less

Job Title : Networking Security Engineer Experience : 6 to 10 years Location : Trivandrum About Role Network Security engineer to help us maintain the teams high level of service and keep our network security aligned with business demands. This role will find and resolve issues with our current network and improve these systems where appropriate. Strong interpersonal skills will be crucial for this role, enabling communication and collaboration with colleagues from across the company Roles And Responsibilities Develop and maintain device hardening standards Deliver network compliance reports Monitor the companys intrusion detection systems Prepare detailed reports regarding intrusions and events Assess and analyze anomalous network and system activity Deploy and administer network access control lists, firewall rule sets, VPNs, and NACs Maintain in-house compliance monitoring systems using scripting and an SQL interface Identify and implement improvements to our network assessment processes Develop a logging pipeline for new security appliances Review connectivity requests to ensure compliance with in-house and external policies Consult with internal IT groups regarding security when implementing new and existing network technologies Troubleshoot client issues related to security Key Skills 6+ years of experience in information technology 5+ years of experience with information security 2+ years of experience with scripting languages, such as Shell, Perl, or Expect Experience with Cisco LAN/WAN network engineering Experience with the Unix command line Experience deploying host based mitigation tools Experience troubleshooting network issues Experience configuring Access Control Lists, firewalls, and routers Experience operating a DMZ network Experience with routing protocols, such as BGP or OSPF Thorough knowledge of information security principles Knowledge of network hardware devices Knowledge of network services, exploits, vulnerabilities, and attacks Knowledge of ACS external database authentication methods Strong communication skills and ability to convey technical information to clients (ref:hirist.tech) Show more Show less

Job Description Advanced knowledge of analyzing existing data networks and recommend scalable and supportable solutions Advanced knowledge of BGP, OSPF, EIGRP, STP, TCP/IP, DNS, DHCP, 802.11a/b/g/n/ac/ax/be, WPA2/WPA3, RADIUS/TACACS+ and SD-WAN Experience in Implementing a secure wireless network infrastructure Experience in Wireless Heatmaps and tools like Ekahau or similar software. Advanced knowledge of Cisco Data Center architecture Advanced knowledge of VELO Cloud Advanced knowledge of supporting Cisco / Aruba LAN/ WAN switches Advanced knowledge of Cisco/Aruba/ Meraki Wireless Access Points and controllers Advanced knowledge of working within a 24/7 Network Operations Center (NOC) Advanced knowledge of WAN Optimization implementations Wireless Controller - Cisco, Aruba, Meraki, and Ruckus Wireless Implementation Radius Server or Ekahau Software Wireless Heatmaps or Captive Portal (ref:hirist.tech) Show more Show less

Job Title : L3 Network Engineer About The Role We are seeking a highly skilled and experienced L3 Network Engineer to join our dynamic team. In this critical role, you will be responsible for the design, configuration, implementation, and advanced troubleshooting of complex network solutions for both new deployments and existing customers. Your deep technical expertise in various networking technologies, including Firewalls, Switching, Wi-Fi, SD-WAN, and SASE, will be essential as you act as a subject matter expert (SME) and provide crucial support for strategic projects. Job Description As an L3 Network Engineer, you will be a key technical leader within our network services team. You will leverage your extensive networking knowledge to design robust solutions, configure network devices, and provide expert-level support. You will work closely with project teams, OEMs, and customers, ensuring the successful delivery and operation of their network infrastructure. Your ability to handle complex network issues, implement advanced technologies, and mentor team members will be vital to your success in this role. Responsibilities Lead the design and configuration of the network components for new products being deployed, ensuring scalability, security, and performance. Collaborate closely with Original Equipment Manufacturers (OEMs) to finalize network designs, ensuring compatibility and adherence to best practices. Perform the configuration of network devices based on the agreed-upon designs and obtain validation from the OEM to ensure proper implementation. Provide expert-level support to project teams for all network-related aspects of ongoing projects. Configure network elements as required by project plans and obtain confirmation from the project team upon completion of the network portion to ensure alignment with project goals. Act as the primary point of escalation (L3/SME) for existing customers who have been provided with network services, including Firewalls, Networking equipment, SD-WAN, and SASE solutions. Troubleshoot and resolve complex network issues, providing timely and effective solutions to ensure customer satisfaction. Lead the implementation of SD-WAN (Software-Defined Wide Area Network) and SASE (Secure Access Service Edge) solutions for new customers, ensuring secure and optimized connectivity. Conduct Proof of Concepts (POCs) and technical demonstrations for customers as requested by the business team to showcase the capabilities and benefits of our network solutions. Take ownership of implementing projects and fulfilling orders that involve the deployment of Firewall, Switching, and Wi-Fi solutions for customers, ensuring successful and timely delivery. Act as the Level 3 (L3) Subject Matter Expert (SME) for network configuration on strategic projects, including Cloud deployments, CDAC (Centre for Development of Advanced Computing) initiatives, and other government projects, providing expert guidance and support. Manage network services components that are deployed on-premises, including monitoring their health, performance, and capacity. Proactively track renewals for network services and plan for capacity enhancements as needed to ensure uninterrupted service. Conduct technical training sessions for team members to enhance their networking skills and knowledge. Conduct workshops with the team to facilitate effective knowledge transfer and ensure a high level of technical competency within the network services group. Create and maintain comprehensive High-Level Design (HLD) and Low-Level Design (LLD) documentation for all completed network projects, ensuring clarity and facilitating future support and modifications. Ensure all network designs and implementations adhere to industry best practices, security standards, and relevant compliance requirements. Stay up-to-date with the latest advancements in networking technologies and proactively identify opportunities for improving our service offerings and technical Skills & Experience : Proven experience (typically 8+ years) in designing, configuring, and troubleshooting complex network environments. Comprehensive knowledge of routing and switching protocols (e.g., BGP, OSPF, VLANs, STP), TCP/IP stack, and network security principles. Hands-on experience with configuration and management of enterprise-grade firewalls (e.g., Cisco ASA/Firepower, Palo Alto Networks, Fortinet). Significant experience in the implementation and management of SD-WAN and SASE solutions (e.g., Cisco SD-WAN (Viptela), Palo Alto Prisma SD-WAN (formerly CloudGenix), Fortinet FortiSASE, VMware SD-WAN by VeloCloud). Solid understanding of enterprise Wi-Fi solutions, including configuration and troubleshooting of wireless controllers and access points (e.g., Cisco, Aruba, Meraki). Experience in effectively coordinating with network hardware and software OEMs (ref:hirist.tech) Show more Show less

Job Description: Level 3 – Specialist level Experience level 6-8 years relevant experience Job Description Minimum of 6 - 10 years’ experience in L3 network Support. R&S (primary skill) - L3 support , F5- L2 support wit AWS Exp Proven ability in learning and upgrading new technologies/technical skills. Install and maintain core LAN Connectivity in support of Servers, Storage, Applica-tion and other Hardware and devices used to support Services to the End User; Support and maintain a multi-protocol LAN Network, including: Managing addresses and addressing schemes as required; and Managing Customer’s Application specific network addressing schemes as designated by Customer; Support and maintain LAN QoS and CoS separation and differentiation to require to ensure the quality of all applications and systems, especially video, VoIP, and other latency sensitive applications; Provide LAN based support for all systems such as video, multicast, VoIP, and so forth; Support Network protocols according to Customer’s Architecture, including the pro-vision of Virtual Local Area Networks (VLANs) and Access Control Lists (ACLs) or oth-er access controls for security and performance Configured and troubleshooting the F5 LTM and APM and providing level 2 support for the customers. Configuration and troubleshooting F5 LTM and providing level 2 and level 3 support for the customers. Extensive hands on experience with BIG-IP 5000 and 2000 series. Allocation and designing appropriate virtual IP for F5 ADC through IPAM InfloBox. Licensing and provisioning of F5 modules such as LTM, GTM, VCMP (Virtual Cluster Multi Processing). Extensively worked on code upgrades from v11.5.3 to v11.5.3 and downgrades from 12.0.0 to 11.5.4. Extensively worked on virtual F5 LTM module on VMware for application testing. Configured VCMP Host and created VCMP guests for Exchange and ACE migrations. Created a high availability feature between the VCMP guests for different VCMP hosts. Extensive knowledge in configuration via CLI (TMSH and advance shell). Good knowledge on basic iRules scripting and debugging. Creating custom profiles, health monitors, and also configuring SNAT pools, syslog and SNMP Implementation of major application services with the iApps templates. Extensive knowledge and experience regarding F5 BIG-IP LTM VIP configuration with health check. Extensive knowledge and experience with hosting SSL certificates on F5 platforms. Experience in managing the load balancers in a high-availability infrastructure. Solid understanding and experience in managing Data center LAN Must be able to demonstrate excellent troubleshooting and problem solving skills . Good communication skills Good understanding (Of L3 Level) of Switching & routing protocols, and products like : H3C Device, Alcatel Lucent DWDM, Checkpoint firewalls, F5 LoadBalacers, IPAM, Netscout Packet Capture and Flow Analyzer AWS Cloud exp Management of onsite vendors - During implementation activity and day after support. Escalation point for network implementation issues - Telco, Cabling, and Managed Service Vendor Analyze/solve application -related problems - Use advanced network troubleshooting techniques required to analyze and solve application-related problems within large geographically dispersed networks as needed. Analyze/solve advanced Switching/routing problems - Apply advanced network troubleshooting techniques required to analyze and solve protocol routing problems within large geographically dispersed networks. Analyze/solve application -related problems - Use advanced network troubleshooting techniques required to analyze and solve application-related problems within large geographically dispersed networks as needed. Configure network switches/VLANs/VTP - Implement features of each communication type in a large network. Implement features of a Layer 2 switch. Implement features of routers and VLANs. Identify differences between end-to-end and local VLANs. Establish guidelines for creating and deleting a VLAN in global mode. Configure virtual LANS/ trunk protocols - Configure virtual LANS (VLANS) and VLAN trunk protocols in a switched network. Knowledge in Switching & routing Cisco 3750X-48TS,Nexus 3548 ,C6880-X-LE ,C93240YC-FX2 CATALYST WS-C3750E-48TD,CATALYST WS-C3750G-24TS-S,CATALYST, WS-C3750X-24T-S ,CATALYST WS-C3750X-48T-S,Cisco 3750X-24TS Load balancer , F5, BGIP 4000-LTM ,BIG-IP 1600 ,BIGIP 3600-LTM ,BIG-IP 4000 WAN Optimizer CX7070 ,Riverbed Interceptor ,SLC 8000 ,Steelhead 1050-H, ITIL V3 Foundation Certification is desired Customer Utilizes good troubleshooting skills to quickly provide quality solutions for customer issues Provides timely updates to customers/team members Understands the criticality of cases and meets initial response time as defined in SLA. Analyzes performance against SLAs, proactively manages issues and ensures implementation of corrective action. Sets clear expectations and commitments during the investigative phase, through the resolution phase and follows through on commitments made Operational Excellence ITSM Process Compliance & Keeping all relevant documents up-to-date. Individual responsible for day-to-day delivery and management including customer relationship and overall one shared delivery team. Supporting system implementations and integrations, systems analysis and diagnosis, trouble-shooting, performance analysis and resolution. Problem Management: Ensure that problem tickets are created and reviewed periodically on a proactive basis. Responsible for keeping the project SharePoint portal/file share up-to-date. Documents the problem/resolution to allow for future reference in Knowledge Database Change Management: Prepare the Implementation and fallback plan for the changes .Ensure that the changes are tested before actual implementation. Participate in regular delivery audits Document and maintain the standard operation procedures for the project. Finance Responsible for helping to meet the cost of delivery targets as communicated to him by his Manager. Achieve in technical competency through continues improvement and automation for reduction in man efforts. People Co-operates and works well with others in the pursuit of team/project goals and effective inter personal behavior. Responsible for maintaining high employee satisfaction and employee morale Effective Verbal and Written communication Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here . Show more Show less

Title : Network Architect (Minimum 10 Yrs. EXP). Location : Gurgaon. Travel : Across the Globe for Project and Business meetings. Position Summary We are looking for an experienced Network Architect with Cisco Software-Defined Access (SDA) expertise to design, implement, deploy, troubleshoot and optimize next-generation network infrastructures. The ideal candidate will lead strategic network transformation projects, ensuring high availability, security, and automation using Cisco SDA, DNA Center, Wireless and ISE technologies. Key Roles & Responsibilities In this position, you will be required to : Architect, design, and deploy Cisco Software-Defined Access (SDA) solutions. Define network strategies, roadmaps, and high-level architectures aligned with business objectives. Led the implementation of Cisco DNA Center for network automation, assurance, and optimisation. Integrate Cisco ISE for policy-based security enforcement and network segmentation. Ensure compliance with Zero Trust principles and micro-segmentation strategies. Oversee network operations, troubleshooting, and optimization of SDA environments. Develop and maintain technical documentation, including HLDs, LLDs, and operational guidelines. Collaborate with security, cloud, and infrastructure teams to design integrated solutions. Evaluate emerging network technologies and recommend best practices for implementation. Provide mentorship and training to junior network engineers and architects. Engage with stakeholders to translate business requirements into scalable network solutions. Cisco SD-WAN (Viptela) and ACI expertise will be an advantage. Education/Experience Bachelors or Masters in IT, or a related field. 10+ years of experience in network engineering and architecture, with a focus on Cisco SDA. Expert knowledge of Cisco DNA Center, ISE, Wireless and SD-Access technologies. Strong understanding of enterprise networking, automation, and security best practices. (ref:hirist.tech) Show more Show less

Job Description: WAN Design Engineer with practical experience in NFV Pro, SDWAN, Juniper Routers, Comware Routers (preferred). Deep knowledge of networking protocols, routing, and security principles. Weekly Hours: 40 Time Type: Regular Location: Gurgaon, Haryana, India It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. Show more Show less

________________________________________ Job Summary We are looking for a responsible and technically sound IT Support Executive to support our day-to-day IT operations and trading infrastructure. The ideal candidate will assist in maintaining computers, trading terminals and resolving IT issues during trading and office hours. ________________________________________ Key Responsibilities • Provide support for trading platforms (ODIN, XTS (Symphony) NSE/BSE terminals). • Set up and maintain desktops, printers, internet, and LAN/WAN connectivity. • Resolve technical issues related to hardware, software, email. • Monitor system and trading terminal uptime during market hours. • Liaise with vendors and exchanges for trading platform updates and issue resolutions. • Maintain IT inventory, support logs, and compliance documentation. • Ensure cyber security, data backups, and antivirus management. ________________________________________ Desired Candidate Profile • Diploma/Bachelor’s in IT, Computer Science, or a related field. • 1–3 years of experience in IT support (experience in stock broking firm preferred). • Familiarity with trading software like ODIN, XTS (Symphony) NSE/BSE terminals is an added advantage. • Strong troubleshooting, networking, and communication skills. • Ability to work efficiently under pressure during market hours

About Gruve Gruve is an innovative software services startup dedicated to transforming enterprises to AI powerhouses. We specialize in cybersecurity, customer experience, cloud infrastructure, and advanced technologies such as Large Language Models (LLMs). Our mission is to assist our customers in their business strategies utilizing their data to make more intelligent decisions. As a well-funded early-stage startup, Gruve offers a dynamic environment with strong customer and partner networks. About The Role Gruve is a leading IT services and solutions provider offering innovative and scalable solutions in areas such as software development, cloud services, AI/ML, cybersecurity, and enterprise solutions. We are looking for a NOC Cloud and Infrastructure Network Engineer who will be responsible for analyzing and responding to network & security events escalated from NOC engineers. Key Responsibilities Manage cloud and on-premises network architectures including hybrid cloud environments Configure and manage network infrastructure, including SD-WAN, routers, switches, firewalls, load balancers, VPN and wireless controllers. Good hands on cloud VPCs, VNets, NSGs & gateways Provide second-level support for complex network and infrastructure issues, including troubleshooting network devices and protocols Support infrastructure migrations, upgrades, and patching activities, circuit capacity provisioning, hardware refresh activities Assist in planning and executing infrastructure changes following ITIL change management processes Participate in infra-audits, ensure compliance with standards, security policies, and best practices Analyze network and infrastructure performance, identifying potential areas for optimization Support major incident management (P1-P2), on-call support and post-incident reviews Implement corrective actions for recurring issues and document lessons learned Manage escalated incidents from L1, performing in-depth diagnostics and root cause analysis Proactively monitor network infrastructure, manage event-based alert systems to detect, analyze, and respond to network anomalies Monitor network performance, conduct capacity planning, and support proactive measures for performance tuning, load balancing, and scalability Coordinate with vendors for support requests, hardware replacements, and technical escalations Support escalations, collaborate with vendors and third-party service providers Support service reviews preparation for weekly, monthly and quarterly business reviews with Clients Participate in driving shift operations, ensuring smooth operations during assigned shifts. Provide technical guidance and mentorship to L1 team members Support training initiatives to upskill team members on network and infrastructure technologies Foster a collaborative team environment, encouraging continuous improvement and professional development Basic Qualifications BE / B’Tech in Computer Science/IT/Electronics Engineering, M.C.A. or equivalent University degree Minimum of 2 to 5 years of experience in network engineering, with a focus on cloud infrastructure, enterprise networks, and ITIL-based operations - preferably working in a NOC environment Certifications: CCNA, CCNP, AWS or Azure Specialty, ITIL Strong hands-on variety of devices: Cisco, Juniper, Aruba, Fortinet, Palo Alto, F5, Viptela, Versa Preferred Qualifications Strong verbal and written English communication Strong interpersonal and presentation skills Willingness to work in a job that involves 24/7 operations Ability to work with minimal levels of supervision‍ Why Gruve At Gruve, we foster a culture of innovation, collaboration, and continuous learning. We are committed to building a diverse and inclusive workplace where everyone can thrive and contribute their best work. If you’re passionate about technology and eager to make an impact, we’d love to hear from you. Gruve is an equal opportunity employer. We welcome applicants from all backgrounds and thank all who apply; however, only those selected for an interview will be contacted. Show more Show less

Location: Pune Experience: 2-4 Years Job Type: Full-Time Work Model: On-site Job Overview We are looking for a hands-on DevOps/System Administrator with strong experience in firewalls, networking, on-premise and cloud infrastructure, and automation tools . The ideal candidate should have practical expertise in Hardware Firewalls, Endpoint Security , Linux/Windows server management , security practices , and monitoring tools and AWS along with a proactive problem-solving attitude. Ideal candidate should have experience working in enterprise applications. Key Responsibilities Firewall & Networking: Manage and configure hardware firewalls (Sophos, Fortinet, SonicWall). Implement and troubleshoot IPSec VPNs, web/application filtering, NATing, and routing policies. Monitor and analyse firewall logs for suspicious activities. Configure LAN/WAN segmentation and Network peering for hybrid infrastructure. Server Administration (On-Prem & Cloud) Provision, configure, and maintain Linux (Ubuntu, CentOS) and Windows Servers. Manage VMware/Hypervisor/GenCenter virtualization platforms. Perform patch management, backups, and disaster recovery planning. Troubleshoot performance issues (CPU, memory, I/O latency) using tools like top, iotop, journalctl, etc. Automation & Monitoring Write and manage Ansible Playbooks and inventory files for bulk server updates. Deploy and manage monitoring solutions (Grafana, Prometheus, Nagios, CloudWatch). Understand PromQL for custom monitoring and alerting. Use ManageEngine, SCCM, or similar tools for patch management and compliance. Security & Compliance Implement endpoint security solutions (e.g., Trend Micro, Kaspersky, CrowdStrike, Cortex, NetProtect). Handle incident response: isolate infected systems, analyze malware, enforce USB and device control policies. Maintain access control using IAM policies and Access/Secret Keys. Conduct Root Cause Analysis (RCA) for incidents and document preventive measures. Cloud Infrastructure (AWS Preferred) Configure and manage AWS EC2, S3, IAM, VPC, Route Tables, CloudWatch. Implement secure communication between private EC2 instances across multiple VPCs. Automate infrastructure provisioning using Ansible/ Terraform and manage state files securely. Implement CloudWatch Alarms, monitoring dashboards, and log analysis. Required Skills Solid knowledge of Hardware firewall configurations, VPN setup, and network troubleshooting. Endpoint Security (Central Administration of the Antivirus, Disk Encryption, etc) Hands-on with Linux/Windows server troubleshooting, patching, and performance tuning. Good experience in AWS services, IAM roles, CLI tools, and S3-EC2 integrations. Proficient in Terraform, Ansible, or similar IaC and orchestration tools. Familiarity with monitoring tools and writing queries (PromQL or equivalent). Understanding of endpoint protection tools and incident management workflows. Good To Have Exposure to Azure cloud services. Experience in deploying web applications (Apache, Node.js, ReactJS, MongoDB). Familiarity with Docker, Kubernetes, and CI/CD pipelines. Knowledge of Disaster Recovery (DR) strategies in hybrid environments. What Kind Of Person Fits This Role Someone who likes solving tech problems and can handle pressure when things go wrong. Working in shift timings starting at 6AM to 12AM Comfortable working with both physical devices and cloud systems. Knows how to automate tasks to save time. Good at explaining technical stuff and writing documentation. Show more Show less

Kyndryl Embassy Golf Links Business Park, Challaghatta, Bengaluru, Karnataka, India Posted on Jun 11, 2025 Apply now Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role As a System Administrator at Kyndryl, you’ll solve complex problems and identify potential future issues across the spectrum of platforms and services. Do you want to be at the forefront of designing and implementing cutting-edge network solutions? Within our Network Services team at Kyndryl, you will be the go-to expert for providing top-of-the-line technical solutions throughout the entire solution lifecycle. You will be responsible for creating local and wide-area network solutions that utilize multiple platforms and protocols, ensuring that our customers have the best possible network infrastructure to support their business needs. Your skills in routers, networking controllers, bridges, and networking software will be essential as you troubleshoot network issues and coordinate with vendors to install the latest hardware and software, such as routers and switches. Not only will you help keep our customer’s networks running smoothly, but you will also work on project implementation, conduct project planning and cost analysis, and build proof-of-concept solutions with networking system technology. In this role, you will have the opportunity to review project requirements, communicate them accurately to the team, and ensure they are appropriately fulfilled. You will use your expertise to design and implement local and wide-area network solutions, including IP and VOIP, that address customer requirements. You will also provide high-quality technical solutions to our customers to prepare them for implementation, go-live, and maintenance. Key Responsibilities Implement and manage branch side Switch - VLANs, VTP, and tracking, Ensure network availability, performance, and security. Troubleshoot branch WAN issues using tools like ping, traceroute, and SNMP. Provide L1 support for branch networks, resolving hardware and software issues for Network devices. Ensure branch network devices are compliant with customer security policies. Participate in network upgrades, migrations, and projects. Collaborate with cross-functional teams to resolve network-related issues. Identify and resolve network-related issues using logical troubleshooting methodologies. Analyse network logs, packet captures, and performance metrics, Escalate complex issues to senior engineers. If you are excited about using your technical expertise to create innovative network solutions and provide outstanding customer service, then this is the role for you! Your Future at Kyndryl At Kyndryl, we understand the importance of investing in our employees' professional growth and development. In Network Services, you can expect to receive a lot of support for training programs to keep your skills and knowledge up to date with the latest industry trends and technologies. By joining our team, you will have the opportunity to work on cutting-edge projects and contribute to the development of innovative solutions for our customers – including new wireless and 5G technologies – not yet adopted by most companies. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Technical And Professional Expertise 3 years of experience in Network support covering WAN technologies MPLS, SDWAN etc. Strong understanding of TCP/IP, routing protocols (OSPF, EIGRP), and switching fundamentals. Experience with Cisco IOS and network management tools, Familiarity with WAN technologies (MPLS, VPNs). Monitor branch WAN links for availability, latency, and packet loss. Configure and troubleshoot network devices, including routers, switches, modems etc. Collaborate with telecom DC & DRC teams to resolve branches WAN-related issues Configure, monitor, and troubleshoot Cisco, Juniper, HP ant other OEM routers and switches. Preferred Technical and Professional Experience CCNP or equivalent certification. Experience with SDWAN, and VPNs. Familiarity with ITIL or similar service management frameworks. Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address. Apply now See more open positions at Kyndryl Show more Show less

Job Description: We are hiring an experienced Wireless Technical Field Engineer to join our team at KR INFO SOLUTIONS. The ideal candidate will have a strong background in wireless network installations and field support, with at least 2 years of experience in the networking industry. Key Responsibilities: Site survey, installation, and commissioning of wireless network equipment (Ubiquiti, MikroTik, Cambium, etc.) Perform Point-to-Point & Point-to-Multipoint wireless link installations Troubleshoot on-site issues related to WiFi signal, bandwidth, and connectivity Configuration of routers, switches, and access points Coordinate with the support and sales team for job updates and reporting Travel to client sites as per project requirements Requirements: Basic knowledge in networking and wireless technology (Fresher/Experienced) Understanding of IP addressing, LAN/WAN concepts, and wireless protocols Willing to travel to customer locations and industrial sites Ability to work independently and solve technical issues on field Diploma/B.E/B.Tech in ECE, IT, or related fields preferred Salary & Benefits: 💰 Salary: ₹12,000 to ₹20,000 (based on experience) 📚 On-the-job training provided 🏆 Growth opportunities within the company Show more Show less