4460 Wan Jobs - Page 19

Jr Customer Service Executive - Cloud & Security Customer Service Operations Key Responsibilities: SLA management for the KPI's and daily reporting Conduct regular audits and assessments to identify non-compliance, risks, or vulnerabilities. Develop and maintain network compliance documentation, reports, and dashboards. Collaborate with network engineers and security teams to design and implement compliance controls. Manage remediation efforts for compliance violations or audit findings. Stay up to date on regulatory changes and assess their impact on existing network infrastructure. Support external and internal audits by providing documentation, evidence, and subject matter expertise. Train and raise awareness among network teams about compliance best practices and requirements. Qualifications: Bachelors degree in Information Technology, Computer Science, Cybersecurity, or related field. 2-4 years of experience in network compliance, network security, or IT audit. Solid understanding of networking fundamentals (TCP/IP, LAN/WAN, Firewalls, VPNs). Experience with risk assessment and mitigation in IT/network environments. Proficient in using compliance and audit tools for tracking and reporting. Excellent analytical, documentation, and communication skills.

1. Design & Architecture Design end-to-end UCC solutions (voice, video, messaging, presence, conferencing). Develop scalable and secure architectures that integrate with existing IT infrastructure. Conduct capacity planning and performance optimization. 2. Implementation & Integration Deploy UCC platforms and related hardware (IP phones, conferencing systems, video endpoints). Integrate UCC with enterprise applications (email, CRM, ERP, intranet). Configure SIP trunks, VoIP gateways, and PBX systems. Migrate legacy systems to modern UCC platforms. 3. Administration & Maintenance Manage day-to-day operations of UCC platforms. Monitor system performance and ensure high availability. Troubleshoot and resolve voice, video, and messaging issues. Apply software updates, patches, and upgrades. Manage user accounts, permissions, and policies. 4. Security & Compliance Implement security controls for voice/video/messaging traffic. Ensure compliance with regulatory and corporate policies (GDPR, HIPAA, etc.). Conduct regular audits and vulnerability assessments. 5. Support & Troubleshooting Provide Tier 3/4 support for complex UCC issues. Develop documentation and knowledge base articles for users and support staff. Train helpdesk and IT staff on UCC tools and troubleshooting. 6. Collaboration & Stakeholder Engagement Work with network engineers to ensure optimal QoS for UCC traffic. Collaborate with security teams to safeguard UCC environments. Liaise with vendors and service providers for escalations and new implementations. Provide input for budgeting and cost optimization of UCC solutions. Common Technologies & Tools Microsoft Teams, Zoom, Cisco Webex, Google Meet Microsoft Exchange / Outlook integration Cisco Unified Communications Manager (CUCM) Skype for Business / Lync (legacy) SIP, VoIP, PSTN, PBX systems SBCs (Session Border Controllers) Audio/Video conferencing equipment (Polycom, Logitech, Crestron) QoS, MPLS, WAN optimization tools Monitoring tools (SolarWinds, PRTG, etc.) Skills & Qualifications In-depth understanding of networking concepts (TCP/IP, DNS, QoS, VLANs). Strong knowledge of SIP and VoIP technologies. Familiarity with cloud-based UCC platforms (UCaaS). Good understanding of security best practices in UCC environments. Project management and vendor management skills. Excellent problem-solving and analytical abilities. Strong documentation and communication skills.

Experience: Minimum 8 years (including 4 years of relevant experience in the Network Security domain) Job Description: We are seeking a seasoned NAC L3 Specialist with extensive experience in Cisco Identity Services Engine (ISE). The ideal candidate will possess deep expertise in Network Access Control (NAC), including the implementation, configuration, and operation of NAC policies. This role requires a motivated individual who can independently handle advanced troubleshooting and provide top-level support for network security operations. Key Responsibilities: Design, implement, and manage Cisco ISE-based NAC solutions to ensure secure and seamless network access. Develop and enforce NAC policies and procedures, optimizing security without compromising user experience. Handle advanced troubleshooting and resolution of complex issues related to NAC policies, authentication, and access controls. Perform system upgrades, configuration changes, and maintain the health and performance of NAC solutions. Collaborate with cross-functional teams to integrate NAC solutions with existing network infrastructure and security tools. Conduct periodic audits of NAC configurations and provide recommendations for improvements. Train and mentor team members on NAC best practices and tools. Stay updated on the latest trends in network security and access control technologies. Requirements: Minimum 8 years of overall IT experience, with at least 4 years of relevant experience in the Network Security domain. Proficiency in Cisco ISE and its associated components. Strong knowledge of NAC policy implementation, operation, and troubleshooting. Hands-on experience with network protocols, authentication mechanisms (e.g., 802.1X, RADIUS, TACACS), and certificate-based authentication. In-depth understanding of LAN/WAN technologies, firewalls, and VPNs. Strong analytical and problem-solving skills to address complex network security issues. Industry certifications such as CCNP Security, Cisco Certified Specialist - Security, or equivalent are highly desirable. Excellent communication and interpersonal skills.

The role is responsible for managing customer queries and operations. This is an operational role that may seek appropriate level of guidance and advice to ensure delivery of quality outcomes. Responsibilities Taking ownership of customer issues reported, solving their problems through by providing resolution. Researching, diagnosing, troubleshooting, identifying solutions to resolve system/application issues. Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams Ensure SLA are achieved & work proactively to maintain the same.Desired Skill sets Demonstration of problem-solving skills Prior experience of providing customer service support in fast paced, high availability, 24X7 environments. Maintain awareness of latest technologies in the domain Knowledge of IP (GVPN & ILL), SDWAN (Versa & Fortinet), Firewall services mandatory.

About BNP Paribas India Solutions Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, European Union’s leading bank with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 10000 employees, to provide support and develop best-in-class solutions. About BNP Paribas Group BNP Paribas is the European Union’s leading bank and key player in international banking. It operates in 65 countries and has nearly 185,000 employees, including more than 145,000 in Europe. The Group has key positions in its three main fields of activity: Commercial, Personal Banking & Services for the Group’s commercial & personal banking and several specialised businesses including BNP Paribas Personal Finance and Arval; Investment & Protection Services for savings, investment, and protection solutions; and Corporate & Institutional Banking, focused on corporate and institutional clients. Based on its strong diversified and integrated model, the Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporates and institutional clients) to realize their projects through solutions spanning financing, investment, savings and protection insurance. In Europe, BNP Paribas has four domestic markets: Belgium, France, Italy, and Luxembourg. The Group is rolling out its integrated commercial & personal banking model across several Mediterranean countries, Turkey, and Eastern Europe. As a key player in international banking, the Group has leading platforms and business lines in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific. BNP Paribas has implemented a Corporate Social Responsibility approach in all its activities, enabling it to contribute to the construction of a sustainable future, while ensuring the Group's performance and stability Commitment to Diversity and Inclusion At BNP Paribas, we passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued, respected and can bring their authentic selves to work. We prohibit Discrimination and Harassment of any kind and our policies promote equal employment opportunity for all employees and applicants, irrespective of, but not limited to their gender, gender identity, sex, sexual orientation, ethnicity, race, colour, national origin, age, religion, social status, mental or physical disabilities, veteran status etc. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in. About Business Line/Function The Network Infrastructure and Telecom team is responsible for supervising, monitoring and developing the Networks, Infrastructure and Telecommunication of the regional Hub of BNP Paribas in the India region, liaising with BNP Paribas Head Offices where all major banking applications are hosted. Telecom Team activities plays a major role in the structure of processes that govern decision making around IT investment, client and suppliers relationships, project management. Job Title Senior Analyst Data Center Date Department: ITIP - Telecom & Datacenter Location: ISPL-Mumbai Reports To Business Line / Function: (Direct) Manager –DataCenter Grade (if applicable) (Functional) Number Of Direct Reports Directorship / Registration: NA Position Purpose The main activities of the Senior Analyst – Network and Data Center is to select/build/ manage Datacenters and operate Datacentre services, Datacentre being the centre of IT Services to deliver IT solutions to the Business, timely delivery of services is critical to success of BNP Business. Deliver remote network management services across different domains of network. The network services would mainly include support on WAN, LAN, Wi-Fi and MPLS technologies, Telecom and Datacenter domain team is responsible for all Network, Telecom and Datacenters services across the INDIA He will assist the team ensuring effective service management to meet service-level agreements and control costs. Responsibilities Infrastructure Operations Datacentre Infrastructure Management Standardize IN Datacentre Services across all facilities. Review and revise of all policies and procedures being used in IN Datacentre Management Support/contribute for all audits related to Datacentre Contribute for Dashboard reporting Availability and Capacity Management Network Incident troubleshooting and escalation to L3 BAU support operations Coordinates root cause analysis for all day-to-day technical issues and establish recovery and prevention processes. Coordinates with onshore teams; interface with vendors and partners for issue resolution. Networks obsolesce and Tech refresh Vulnerability Management and finding remediation SLA adherence and Dashboard reporting Proposes solution alternatives, provide impact analysis for any technical changes. Translates high level objectives into low level work modules and tasks. Performs requirements gathering and design ITIL and Change Management experience Competencies (Technical / Behavioral) 5 to 8 years of work experience required, minimum 4 years of relevant work experience required large enterprise networks Able to demonstrate the ability to undertake the above responsibilities Has expert knowledge of various Datacenter facilities (UPS, Generator, Fire Suppression, CCTV, CRAC) and Services Has knowledge of regulatory requirements related to Datacenters in INDIA region Has experience in managing multicultural technical staff to deliver various Datacenter services Good knowledge and understanding of Datacenter Market in INDIA Basic skills in implementation, administration and troubleshooting of Local Area Networks, Wide Area Networks and Network Products - Routers, Switches, strong knowledge of static/dynamic routing protocols (EIGRP/OSPF/BGP/ISIS), transports (Internet/MPLS/VPLS) Troubleshooting skills to identify faults and ensure timely repairs. Experience in Traffic analysis tools: Solar winds, Netflow, Netscout probes, Infinistream and Wireshark. Skills in installation, configuration and troubleshooting of local area and wide area networks using Cisco hardware, leased lines and MPLS. Fluent in English to work with the global and regional teams Excellent written and verbal communication skills Able to work under pressure and meet deadlines Able to demonstrate a high degree of flexibility including shift and out of hours working Demonstrate a positive, diverse and inclusive attitude that fosters excellent service and Business satisfaction Excellent organizational skills Expert knowledge of ITIL disciplines Good team and relationship builder with excellent communication skills at all levels Excellent documentation skills Specific Qualifications (if Required) B.E or Equivalent CCNA (Routing & Switching) ITIL V3 Foundation desirable CDCP Fluency in English Skills Referential Behavioural Skills: (Please select up to 4 skills) Ability to collaborate / Teamwork Communication skills - oral & written Creativity & Innovation / Problem solving Attention to detail / rigor Transversal Skills: (Please select up to 5 skills) Analytical Ability Ability to understand, explain and support change Ability to manage a project Ability to set up relevant performance indicators Ability to develop and leverage networks Education Level Bachelor Degree or equivalent Experience Level At least 5 years Other/Specific Qualifications (if Required) Ability to engage customers independently for ongoing incidents; high level of ownership and initiative needed; needs to work independently with minimal or no supervision Excellent written, oral and presentation skills. Should be able to articulate technical concepts in documentation

Job Title: Network Security Engineer. Location: Remote.Our Ideal Candidate- • The Network Specialist: o Has expertise in designing, solutioning, implementing and operating modern software-defined WLAN, LAN, and WAN infrastructures from Cisco, Aruba and the likes. o Is responsible for the identification and selection of appropriate network solutions to design and deploy in environments based on business objectives and requirements.o Is skilled in developing, deploying, and troubleshooting network deployments, with deep technical knowledge, especially around routing and switching, software-defined network and WAN, wireless, typical of a large, modern enterprise network.o Further align the network to meet the Banks objectives through continuous developments, improvements and automation.• Preferably 8+ years of experience in network design and delivery of technology centric, customer-focused services.• Preferably 5+ years in collaborating, leading, or managing a team of like-minded individuals from diverse geographies in global scale projects, to achieve successful outcomes.• Diploma or bachelor’s degree in engineering, Computer Science/Information Technology, or its equivalent.• Preferably possess a valid Cisco Certified Internetwork Expert (CCIE) certification or its equivalent.• Must possess a Cisco Certified Network Professional (CCNP) certification or its equivalent.• Preferably with knowledge in AWS with design and management experience.• Must possess advanced knowledge in TCP/IP.• Working knowledge in WLAN, LAN, SD-LAN and NGFW technologies.• Deep understanding and working knowledge of common protocols, transports, and standards such as Internet, IPsec, QoS, BGP, OSPF, GRE and other transport technologies and protocols related to WAN and LAN.• Advanced understanding of Wireless technologies.• Fundamental understanding of DHCP, DNS and IPAM (DDI), proxy, WAF, CDN and DDOS concepts and platforms such as Infoblox, Zscaler, Akamai, Imperva, and the likes.• Coding skills such as Python will be advantageous.• Excellent technical leadership, troubleshooting, problem analysis, and outside-the-box thinking.• Strong sense of personal ownership and responsibility in accomplishing the organization’s goal. Exudes confidence, able to cope under pressure and will roll-up his/her sleeves to drive a project to success in a challenging environment. QUALIFICATIONS TRAINING, LICENSES, MEMBERSHIPS AND CERTIFICATIONS EDUCATION BACHELOR’S DEGREE IN ENGINEERING, COMPUTER SCIENCE/INFORMATION TECHNOLOGY, OR ITS EQUIVALENTTRAINING WLAN, NETWORK, ROUTING AND SWITCHINGLICENSESMEMBERSHIPCERTIFICATIONS CISCO CERTIFIED NETWORK PROFESSIONAL (CCNP) CERTIFICATION OR ITS EQUIVALENTLANGUAGES ENGLISH

Required Skills and Experience: Bachelors degree in IT, Computer Engineering, or a related field (or equivalent experience). 6+ years of experience in IT infrastructure and network support roles. Hands-on experience with: BIOS settings/configuration and firmware updates LAN/WLAN/Wi-Fi configuration and troubleshooting Test planning, execution, and documentation Familiarity with hardware platforms (e.g., Dell, HP, Lenovo) and associated tools. Good knowledge of TCP/IP, DNS, DHCP, and wireless protocols. Experience with diagnostic tools like Wireshark, iPerf, or network sniffers. Preferred candidate profile Immediate Joiner/Open for Bangalore location

Responsible for managing day to day network operations and maintenance for certain govt clients at Mumbai. This includes- customer change requests, incident management, problem management, CFT / OEM Interlock, and escalation support for the operations. This is an operational role, responsible for delivering results that have a direct impact on day-to-day operations and capable of instructing professional or technical staff and reviewing the quality of the work undertaken by these roles.Responsibilities Create and maintain infrastructure necessary for the growth and upkeep of customer network operations to drive network efficiency and availability. Manage new enhancements/issue resolution. Proactive/Reactive fault management; Incident Management: Customer Handling during the fault and ensuring subsequent updates in timely manner. Identify day to day manual activities, repeat tasks and leading the effort to automate them. Track and monitor the environment performance to ensure minimal interruption to customer network & Data centre operations Manage network equipment maintenance and security operations for all sites. Maintain day to day O&M tasks associated installation and testing of new network equipment, diagnosing, and locating troubles. Performing repair and maintenance and restoring service for optimal customer satisfaction The role may be an individual contributor or may lead a small team.Desired Skill sets CLS working experience Troubleshooting experience of network, equipment and service level faults Understanding manual testing techniques and methods to gain a better understanding of the environment and reduce false positives/negatives. Good working knowledge on Tejas & DWDM devices Working knowledge of LAN, WAN and Cisco devices

Responsible for managing customer queries related to all services and solutions delivered, including diagnosing, and resolving complex technical issues in respective areas of Network/SDWAN/Cloud & Network security/Unified Collaboration/Mobility & IoT/other domains. The role acts as a conduit between customers and other teams such as engineering, architecture etc. for any issue resolution. This is an operational role, responsible for delivering results that have a direct impact on day-to-day operations and capable of instructing professional or technical staff and reviewing the quality of the work undertaken by these roles. Responsibilities: - Technical administration or troubleshooting to ensure the efficient functionality of the solution. Lead end-to-end project management for strategic initiatives across multiple functions or business units. Develop detailed project plans, timelines, resource plans, budgets, and risk mitigation strategies. Engage with stakeholders at all levels to gather requirements, align goals, and manage expectations. Manage project scope, change requests, and impact assessments through formal change control processes. Solid understanding of networking fundamentals (TCP/IP, LAN/WAN, Firewalls, VPNs) Assists with the development, revision, and maintenance of Standard Operating Procedures and Working Instructions Act as a point of escalation for Level-1 customer service analysts Coordinate with IT teams on escalations, tracking, performance issues, and outages. Prepare Monthly Executive Summary Reports for managed clients and continuously improve their content and presentation. Provide recommendations in tuning and optimization of systems, processes, procedures, and policies. Maintain an inventory of the procedures used by the operations team and regularly evaluate the procedures and add, remove, and update the procedures as appropriate. Publish weekly reports and monthly reports on customer service operations activity.Desired Skill sets Good knowledge on implementation, installation, integration troubleshooting and overall functionalities Experience managing cross-functional teams and large-scale enterprise projects Experience in troubleshooting platform related issues, data backup, restoration, retention Ability to manage multiple high-priority projects in a fast-paced environment. Maintains awareness of latest technologies in the domain (Cloud, Firewalls, Devops)

Job Title: IT Support Lead (Helpdesk + L1 Network Engineer + Vendor Coordinator) Location: Gurgaon Experience Required: 5-8 years (Minimum-5) Job Summary We are seeking a dynamic and versatile IT professional who can handle a mix of responsibilities across IT helpdesk support, L1 network troubleshooting, and vendor coordination. The ideal candidate should be technically competent, customer-service oriented, and organized with strong communication skills. Key Responsibilities IT Helpdesk Support (60%) Provide first-level technical support for desktops, laptops, printers, and software applications. Handle ticketing system and respond to support requests (Windows/MacOS). Troubleshoot issues related to MS Office 365, Outlook, Teams, and common business applications. Manage user onboarding/offboarding including account creation, access control, and asset assignment. Install and configure systems and applications based on company policies. L1 Network Engineer (25%) Monitor and troubleshoot network connectivity issues (LAN, WAN, Wi-Fi, VPN). Assist in basic firewall/router/modem configuration and health checks. Escalate complex network issues to L2/L3 or external service providers as required. Support IP telephony and video conferencing systems. Maintain logs and ensure uptime of basic infrastructure. Vendor Coordination (15%) Act as point of contact for IT vendors (hardware suppliers, ISPs, AMC providers). Track and manage IT inventory, warranties, and AMC contracts. Coordinate service requests, quotes, and follow-ups for timely delivery and support. Assist in IT procurement processes and maintain asset registers. Qualifications Bachelor's degree in IT/Computer Science or equivalent diploma. Industry certifications preferred: CompTIA A+ / Network+ / ITIL Foundation / CCNA (basic). Proven experience in Helpdesk/Support and basic network troubleshooting. Experience using ticketing tools like Freshservice, ServiceNow, or Zoho Desk. Knowledge of Office 365 administration, Active Directory, VPN, and endpoint protection EDR , DLP , Web Proxy Skills Excellent problem-solving and multitasking skills. Strong communication and interpersonal abilities. Vendor management and basic procurement understanding. Ability to document SOPs and maintain service logs. Employment Type: Full-time Shift Timing: Day Shift (Monday to Friday) Skills: edr,maintain service logs,web proxy,it,active directory,problem solving,vpn,vendor coordination,communication,vendor management,multitasking skill,ticketing tools (freshservice, servicenow, zoho desk),strong communication,interpersonal skills,macos,dlp,problem-solving,microsoft office 365,windows,l1 network troubleshooting,sops,it helpdesk support

Business Title: Senior Network Operations Engineer Location: Pune (Hybrid) What You Will Do As a Senior Network Operations Engineer, you will be responsible for overseeing the day-to-day operations of the Network Operations Engineers within the Technical Operations Centre during your shift. Ensuring efficient incident management, troubleshooting, and resolution of issues against defined SLAs and targets, whilst maintaining communication with internal teams, stakeholders and the Global Network Services Operations management team. How You Will Do It Team Leadership: Lead, coach, and mentor the Network operations engineers to ensure high performance and productivity. Incident Management: Oversee the identification, resolution, and escalation of incidents related to network services in a timely manner. Monitoring & Reporting: Ensure constant monitoring of the company’s global network infrastructure, using a variety of monitoring tools. Communication: Serve as the primary point of contact for escalations during the shift and ensure timely communication with management and affected teams. Documentation: Maintain and update incident reports, shift handovers, and troubleshooting documentation, ensuring knowledge transfer between shifts. Collaboration: Coordinate with other shifts, teams, and departments to address complex issues, plan maintenance activities, and support continuous service improvement. Compliance & Security: Ensure that all operations adhere to the company’s compliance, security, and safety standards. Performance Monitoring: Track and report on key performance indicators (KPIs), identifying areas for improvement and developing action plans. Crisis Management: Lead the team through high-pressure situations such as major incidents, ensuring swift resolution and effective communication. Shift Handover: Conduct thorough handovers with other shift leaders to ensure continuity of service and issue tracking. Required What we look for: Education / Experience: Bachelor’s degree in information technology, Computer Science, or a related field. Equivalent experience may be considered. 5+ years’ experience in network operations in a global enterprise with complex infrastructure Previous leadership or supervisory experience within a NOC or similar environment. Technical Skills: Strong Cisco Routing/Switching configuration/diagnostic experience Strong Firewall configuration/diagnostic experience: Cisco ASA, Fortinet, Palo Alto Experience with all Cisco LAN, WAN and WLAN technologies, VPN, load balancers, firewalls, DNS, DHCP, SNMP, etc. Understanding network features and protocols such as TCP/IP, BGP, DNS, etc Familiarity with network monitoring tools (e.g., Solarwinds). Certifications: CCNA, ITIL, or similar certifications are highly desirable. Soft Skills: Excellent problem-solving and critical thinking abilities. Strong communication and interpersonal skills, with the ability to manage diverse teams and handle escalations. Ability to work under pressure in high-stress environments. Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law. For more information, please view EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit www.johnsoncontrols.com/careers.

The ideal candidate will be responsible for maintaining and intermittently improving our current network configuration and infrastructure. You will design our revamped network infrastructure with the goal of maximizing our network performance. You will also provide troubleshooting and configuration support by using your strong technical skills in Linux and Windows environments and IP networking. Responsibilities Maintain, implement, and troubleshoot networks Design and support our network systems and infrastructure Configure and operate routers and switches Monitor network performance and make recommendations based on performance analysis Qualifications L1 resource: Position : Network – L1 JD - Understanding of Cisco Upgrades & Licenses Have good knowledge of WAN/LAN network technologies, management, and monitoring Fair Knowledge of common routing protocols like static, BGP, OSPF, and EIGrP. Location : Bhubaneswar

Business Function Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels. Job Purpose The Head of IT Infrastructure is a strategic leadership role responsible for overseeing the design, implementation, and management of the bank’s IT infrastructure, including data centres, cloud services, network systems, branch IT infrastructure, and Information Security Risk Management. The role ensures high availability, scalability, security, and efficiency of IT systems across 500+ branches in India while aligning with global IT standards and regulatory requirements. Key Responsibilities IT Infrastructure Strategy & Leadership Define and execute the IT infrastructure roadmap in alignment with business objectives and digital transformation initiatives Lead a large team of IT professionals across infrastructure, security, and operations Ensure cost-effective, scalable, and high-performance IT infrastructure solutions Data Center & Cloud Management Oversee the design, implementation, and management of on-premise data centers, hybrid cloud, and multi-cloud strategies Ensure 24/7 availability, disaster recovery, and business continuity planning Optimize data center operations for efficiency, security, and compliance (RBI, SEBI, ISO 27001, etc.) To oversee multiple projects and manage Pivot Cloud, comprising over 1200 servers and a team of 100 members, including contractors and direct employees Branch IT Infrastructure Manage the deployment, maintenance, and support of IT infrastructure across 500+ branches Ensure seamless connectivity, network security, and digital banking capabilities at branch locations Drive automation and standardization of branch IT systems for operational efficiency Information Security & Risk Management Strengthen cybersecurity posture by implementing robust security frameworks (NIST, CIS, RBI guidelines) Oversee vulnerability assessments, penetration testing, and security audits Ensure compliance with regulatory requirements (RBI, DPDPA, IT Act, etc.) and mitigate IT risks Network & Enterprise Systems Manage enterprise-wide network architecture (SD-WAN, MPLS, VPN, Zero Trust) and IT operations Lead infrastructure modernization initiatives (software-defined infrastructure, automation, AIOps) Partner with vendors, regulators, and internal stakeholders for seamless IT service delivery Budget & Vendor Management Develop and manage the IT infrastructure budget, ensuring cost optimization Evaluate and manage third-party vendors, cloud providers, and outsourcing partners Requirements Education: Bachelor’s or master’s degree in computer science, IT, or related field. Certifications like CISM, CISSP, ITIL, TOGAF, or cloud certifications (AWS/Azure/GCP) are preferred. Experience: 20+ years in IT infrastructure leadership, with at least 8-10 years in banking/financial services. Technical Expertise Strong knowledge of data center operations, cloud technologies, and network security Experience in managing large-scale IT infrastructure for distributed branch networks In-depth understanding of RBI cybersecurity guidelines and financial sector compliance Leadership Skills: Proven ability to lead large teams, influence stakeholders, and drive digital transformation Key Competencies Strategic thinking & innovation Risk management & regulatory compliance Vendor & stakeholder management Strong decision-making & problem-solving skills Excellent communication & leadership Primary Location India-Maharashtra-Mumbai Job Technology Schedule Regular Job Type Full-time Job Posting Jul 25, 2025, 8:00:00 AM

About VGL Group Vaibhav Global Limited (VGL) is a leading electronic retailer of jewelry and lifestyle products . In FY 2023-24, VGL reported a turnover of ~$365 million and employs 4,000+ people globally , with 3,000+ based in Jaipur, India. Multi-Channel Presence VGL reaches a broad audience through its TV, e-commerce, and digital retail platforms : Shop LC (USA) – Live broadcasts to 60M+ homes with a strong e-commerce presence. TJC, UK – Reaches 27M+ homes through TV and digital platforms. Shop LC Germany – Broadcasts to 40M+ homes, expanding VGL’s European market presence. Ideal World (UK) – Acquired in 2023, a leading UK teleshopping & digital sales platform. Mindful Souls – Acquired in 2023, a fast-growing subscription-based e-commerce brand focused on spiritual and wellness products. Social Impact & ESG Initiatives Your Purchase Feeds… – VGL’s flagship one-for-one meal program has provided 99M+ meals to schoolchildren in India, the US, and the UK. Employee Volunteering – Encourages employees to donate two hours monthly for charitable activities. Sustainability Commitment – Focused on renewable energy, waste reduction, and green initiatives. IGBC Award Winner – Recognized for excellence in green built environments at its Jaipur SEZ unit. Assigned a ‘Combined ESG Rating 72 (Strong)’ from ICRA ESG Ratings Limited Talent & Culture Humanocracy & Micro-Enterprises – VGL fosters a decentralized, empowered work culture, enabling small, agile teams to drive innovation and ownership. Talent Density & Meritocracy – Prioritizing high-performance teams, rewarding talent, and a culture of excellence. GPTW Certified – Recognized as a Great Place to Work across India, the US, the UK, and China. Recognition & Achievements Top Exporter Award – Honored by GJEPC for being India’s largest exporter of silver and colored gemstones. Operational Excellence – A strong track record in value-driven retail and customer-centric growth. Key Responsibilities Provide technical support for network-related issues across departments. Troubleshoot and resolve LAN, WAN, Wi-Fi, and internet connectivity issues. Monitor system performance and ensure uninterrupted network operations. Assist in the setup, configuration, and maintenance of routers, switches, firewalls, and other network devices. Coordinate with vendors and service providers for hardware and internet-related issues. Ensure cybersecurity best practices are followed, including antivirus and software updates. Provide desktop support when required, including troubleshooting printers, scanners, and other peripherals.

Job Description Say yes to a better tomorrow! SHL, People Science. People Answers. Ever wondered what it takes to defend a company’s digital infrastructure against evolving cyber threats? We’re seeking a Network Security Engineer to protect SHL’s networks and cloud environments by designing and implementing cutting-edge security solutions. If you excel at decoding intricate security difficulties, monitoring for threats, and driving proactive defences while collaborating across teams, this role offers a unique chance to make a tangible impact. Can you blend deep technical expertise, strategic insight, and a vigilant mindset to keep our systems secure and resilient? If so, we’d love to hear your vision! A great benefits package is offered in a culture where career development, with ongoing manager guidance, collaboration, flexibility, diversity and inclusivity are all intrinsic to our culture. There is a huge investment in SHL currently so there ’ s no better time to become a part of something transformational. What You’ll Be Doing Design and guide network security tools—firewalls, IDS/IPS, VPNs, SASE. Implement AWS security services (WAF, Shield, GuardDuty, IAM, Security Hub). Monitor network activity and attend to security incidents. Troubleshoot application, network, and authentication issues. Conduct risk assessments, firewall reviews, and assist audits. Collaborate across teams to strengthen security posture. Essential What We’re Looking For TCP/IP, routing, switching, SD-WAN, DNS, and load balancing. Familiarity with cloud security and AWS security services. Incident response, scripting (Python, PowerShell), and monitoring tools (SolarWinds, PRTG). Familiarity with NIST, ISO 27001, and CIS frameworks. Excellent troubleshooting, communication, and collaboration experience. Desirables Incident management and ticketing systems like ServiceNow or Jira. Experience with cloud network infrastructure (AWS, Azure, Google Cloud) Prior experience aiding 24x7 operations in a global NOC environment. Get In Touch Find out how this unique opportunity can help you achieve your career goals by applying to our knowledgeable Talent Acquisition team. Choose a new path with SHL. Apply now and secure your future with SHL. #NetworkSecurity #SHLCareers About Us We unlock the possibilities of businesses through the power of people, science and technology. We started this industry of people insight more than 40 years ago and continue to lead the market with powerhouse product launches, ground-breaking science and business transformation. When you inspire and transform people’s lives, you will experience the greatest business outcomes possible. SHL’s products insights, experiences, and services can help achieve growth at scale. What SHL Can Offer You SHL is an equal opportunity employer. We support and encourage applications from a diverse range of candidates. We can, and do make adjustments to make sure our recruitment process is as inclusive as possible.

We're Hiring: Lead Network Support Engineer 📍 Location: [Specify: Onsite/Hybrid/Remote] 🕒 Experience: 6+ Years 🎓 Certifications Required: Valid CCNA / CCNP / JNCIA / other relevant certifications 📅 Joining: Immediate or within 30 days We are looking for a highly skilled Lead Network Support Engineer to join our infrastructure team. This is a hands-on leadership role focused on managing network operations, resolving critical incidents, and ensuring high availability across systems. Key Responsibilities Lead network support operations, incident response, and root cause analysis Monitor, troubleshoot, and maintain network hardware, firewalls, switches, and routers Work on configuration and deployment of LAN/WAN, VPN, and security protocols Collaborate with cross-functional teams to support network infrastructure in a 24x7 environment Document procedures, conduct periodic reviews, and ensure compliance with industry standards Required Skills & Experience 6+ years of experience in network administration/support Proven expertise in Cisco, Juniper, Fortinet, or equivalent platforms Hands-on experience with routing, switching, firewalls, load balancers, VPNs , and network monitoring tools Strong analytical and troubleshooting skills for complex network environments Valid certifications: CCNA, CCNP, JNCIA, or equivalent (must be active) Familiarity with ITIL processes is a plus

Location: India Who we are Alef Education began with a bold idea: that every learner deserves a personalised and meaningful education experience. What started in 2016 as a small pilot programme in Abu Dhabi has evolved into one of the world’s most dynamic EdTech companies—reshaping how millions of students engage with learning across the globe. Today, Alef is proudly headquartered in the UAE, working hand-in-hand with ministries of education, schools, and teachers to bring smart, data-powered platforms into classrooms in over 14,000 schools. Supporting over 1.1 million students and 50,000 teachers across the UAE, Indonesia & Morocco our AI-driven platforms generate 16+ million data points every day, helping drive smarter learning decisions. Whether it’s improving national exam results, boosting classroom engagement, or supporting educators with world-class tools, Alef is committed to impact at scale. In 2024, Alef made history as the first EdTech company to list on the Abu Dhabi Securities Exchange (ADX), cementing our role as a regional innovator with global reach. About The Role The Network & Security Engineer will design, configure, and optimize network and security infrastructure across Alef’s sites and schools. This role will lead advanced configurations using Huawei iMaster NCE, Fortinet, and multi-cloud platforms (AWS, Azure), with a focus on automation, scalability, and security compliance. They will also support project activities related to both HQ and Alef School infrastructure. Key Responsibilities Design and implement network and security architectures (segmentation, firewall policy, VPNs). Configure and optimize Huawei iMaster NCE for SDN, telemetry, and automation. Lead advanced FortiGate firewall configurations (UTM, deep packet inspection, NAT, SSL/IPsec VPN). Troubleshoot and resolve complex routing and switching issues (OSPF, BGP, HA, multicast). Manage network transformation projects: cloud integrations, migrations, upgrades. Develop HLDs, LLDs, SOPs, and maintain design documentation. Perform in-depth cloud network design reviews and secure deployment architectures. Mentor L2 engineers and conduct knowledge transfers. Engage with AWS and Azure environments: VPC/VNet design, peering, NSGs, route tables. NVA integration (e.g., FortiGate VM on Azure/AWS Marketplace). Hybrid connectivity (VPN, ExpressRoute, Direct Connect). Ensure compliance with security standards and industry best practices. To Be The Right Fit, You'll Need 5–8 years in network/security engineering roles. Bachelor’s degree in IT, Computer Engineering, or related field. Certifications: Fortinet NSE 4–7 Huawei HCIP/HCIE CCNP/CCIE (preferred) Azure/AWS Networking Specialty (plus) Demonstrated leadership in technical projects and RCA processes. Huawei iMaster NCE: Full SDN and automation capabilities. Fortinet: FortiOS, FortiManager, FortiAnalyzer. L2/L3 technologies: STP, VLANs, HSRP/VRRP, EtherChannel. Advanced Routing: OSPF, BGP, redistribution, filtering. VPN: SSL/IPsec, GRE, DMVPN. Cloud Networking (Advanced): AWS: VPCs, route tables, NACLs, Transit Gateway. Azure: VNets, NSGs, UDRs, Virtual WAN, ExpressRoute. Cloud Marketplace: Deployment and optimization of FortiGate VM/virtual appliances. Automation/Scripting: Python, Ansible (preferred). Strong network security posture and compliance frameworks At Alef, we don’t just imagine a better future for education. We build it — together.

Designation: Network Engineer Location: Gurgaon Working Shift: Monday - Saturday, (Mon- Fri WFO, Sat- WFH, Sudnay- Off) Salary Range: 3 LPA to 4 LPA Experience Required: 1 Year - 3 Year Good English Communication Skills and good knowledge of Networking is required. About Company BhaiFi Networks Private Limited is a leading provider of cutting-edge cybersecurity software solutions, dedicated to safeguarding businesses against evolving digital threats. Our flagship product is a comprehensive hybrid network security and management platform designed specifically for small and medium-sized enterprises (SMEs). BhaiFi offers a wide range of features, including advanced firewall protection, intrusion detection and prevention, secure VPN connectivity, content filtering, and bandwidth management. With BhaiFi, businesses can secure their networks and ensure uninterrupted access to critical applications and services. Job Description We are looking for a skilled and dedicated Network Engineer to join our team. The ideal candidate will have a strong understanding of network design, configuration, and maintenance and will thrive in a dynamic environment requiring hands-on fieldwork and proactive problem-solving. Basic Requirement Strong Communication (In English and Hindi) Empathy Towards Customers Objection Handling Active Listening Problem Explanation Collaboration With Global Clients Customer Satisfaction Transparent Issue Resolution Interpersonal Skills Technical Skills Required Network Design And Configuration Mikrotik Expertise Routing Protocols (TCP/IP, BGP, RIP, IPSEC, NAT, VLAN, VPN, EGP) Network Security (Firewalls, Intrusion Detection/Prevention) WAN, LAN, And WiFi Technologies Network Diagnostic Tools (Packet Sniffing, Performance Monitoring) Scripting Knowledge (Perl, Python, Shell) Field Deployment And Debugging Bandwidth Management Troubleshooting And RCA Analysis Roles and Responsibilities Designing, configuring, implementing, and maintaining dynamic and complex networks. Good command over top routers, switches, and firewalls with proactive security processes. Proactively monitor client networks and resolve issues as per the committed SLAs. Ensuring network best practices are implemented during deployments, audits, and network documentation. Working with the Customer Success team to ensure maximum customer satisfaction in minimum time & transparently sharing the RCA of each issue. Managing and mentoring existing Network Engineering Teams and channel partners across the globe. Procuring network equipment and managing subcontractors involved with network installation. Ready to get his hands directly on field visits for deployment & debugging.

Company: Capkon Developers Private Limited Location: Kozhikode, Kerala, India (and potentially project sites across Kerala) About Capkon Developers: Capkon Developers is a respected name in the construction and real estate industry in Kerala, with a strong track record of over 100 successful projects. We are committed to quality, trust, innovation, and sustainable development. Our growing team of dedicated professionals strives to shape the real estate landscape by delivering excellence and elevating everyday living. Job Summary: Capkon Developers is seeking a highly motivated and skilled ERP and IT Specialist to manage, optimise, and support our Enterprise Resource Planning (ERP) systems and overall IT infrastructure. The ideal candidate will be a critical player in streamlining business processes, ensuring data integrity, providing technical support, and contributing to the digital transformation initiatives of the company. This role requires a blend of ERP expertise, technical IT knowledge, problem-solving abilities, and strong communication skills. Key Responsibilities: ERP System Management: Implementation & Configuration: Participate in the implementation of new ERP modules or upgrades to existing systems (e.g., related to finance, HR, supply chain, project management, and manufacturing for the construction sector). Configure the ERP software to meet Capkon Developers' specific business needs. System Maintenance & Troubleshooting: Perform routine maintenance of the ERP system to ensure smooth operations. Troubleshoot and resolve ERP-related technical and functional issues promptly. User Support & Training: Provide first and second-level support to ERP system users across various departments. Conduct training sessions for new and existing users to ensure proficiency and effective utilisation of the ERP system. Process Optimisation: Continuously analyse and optimise business processes within the ERP system to identify areas for improvement and implement changes that enhance efficiency and productivity. Data Management & Reporting: Ensure data integrity and accuracy within the ERP system. Manage data entry processes, conduct regular audits to identify and correct errors, and generate customised reports to provide insights for decision-making. Customisation & Integration: Assist in customising ERP modules and features to fit specific business requirements. Collaborate with stakeholders to ensure seamless integration of ERP systems with existing applications and data sources. Vendor Management: Work with ERP vendors for support, issue resolution, and contract management. IT Infrastructure & Support: Network & System Administration: Analyse, test, troubleshoot, and evaluate existing network systems (LAN, WAN), servers, and other data communications networks. Perform network maintenance to ensure minimal interruption. Hardware & Software Management: Install, configure, and update software applications and hardware as needed, ensuring compatibility and data security. Maintain inventory of IT equipment and licenses. Technical Support: Provide comprehensive technical support to all employees for hardware, software, and network-related issues. Resolve system outages and provide timely assistance. Cybersecurity: Implement and monitor IT security protocols to protect systems from potential threats and vulnerabilities. Assist with data backups, disaster recovery planning, and implementation. Documentation: Create and maintain detailed documentation for ERP system configurations, IT processes, troubleshooting guides, and user manuals. IT Asset Management: Manage user accounts, permissions, and access controls within IT systems. Collaboration: Collaborate with other IT teams and departments to understand technology requirements and integrate new technologies effectively. Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹40,000.00 per month Benefits: Health insurance Shift: Day shift Work Location: In person

Job Position Title: L3 ACI Cisco Consulting Engineer Company: CLPS Global or RiDiK Pvt Ltd Location: Bhubaneswar Experience: 6 Years Mode: Work from Office Job Summary We’re looking for L3 ACI Cisco Consulting Engineer to support our team in Bhubaneswar. This role offers the opportunity to work on meaningful projects, collaborate with talented colleagues, and contribute to the success of a growing company. If you’re someone who takes initiative, values continuous learning, and thrives in a collaborative setting, we’d love to hear from you. Key Responsibilities: Ability to manage multiple priorities in a fast-paced environment. Installing, configuring, and supporting Cisco Routers and Switches. Deliver expert-level support for Cisco ACI infrastructure, including troubleshooting, configuration, and optimization. Engage in proactive monitoring and maintenance of ACI environments to ensure optimal performance and reliability. Basis Understanding of ACI is Must for L2. Good Knowledge of ACI is required for L3. Updating Network equipment to the latest firmware releases. Replacing faulting network hardware components when required. Reporting network status to key stakeholders. Strong knowledge in Routing and Switching technology such as BGP, OSPF, VPC, Multicast, RSTP, MSTP, NAT, PBR, FHRP Knowledge in WAN technology such as MPLS, IPSEC, GRE, VPN, DMVPN. In depth exposure on Cisco nexus 9K family from installation, commissioning, configuration Significant practical experience in troubleshooting connectivity issues across firewall/Load Balancer or proxy Good to have Knowledge in Cisco SDWAN solution (Viptela) Routing- BGP, OSPF and Static Understand how MPLS works Working level understanding of IPSEC, GRE, GETVPN Switching- VPC,FHRP,STP,LACP. Knowledge in Cisco SDWAN solution (Viptela) About CLPS RiDiK RiDiK is a global technology solutions provider and a subsidiary of CLPS Incorporation (NASDAQ: CLPS), delivering cutting-edge end-to-end services across banking, wealth management, and e-commerce. With deep expertise in AI, cloud, big data, and blockchain, we support clients across Asia, North America, and the Middle East in driving digital transformation and achieving sustainable growth. Operating from regional hubs in 10 countries and backed by a global delivery network, we combine local insight with technical excellence to deliver real, measurable impact. Join RiDiK and be part of an innovative, fast-growing team shaping the future of technology across industries.

About Company: They balance innovation with an open, friendly culture and the backing of a long-established parent company, known for its ethical reputation. We guide customers from what’s now to what’s next by unlocking the value of their data and applications to solve their digital challenges, achieving outcomes that benefit both business and society. Job Title: Network Engineer Location: PAN INDIA Work Mode: Hybrid Mode Experience: 7 -10 years Job Type: Contract to hire (C2H) Notice Period: - Immediate joiners. We are looking for a L2 engineer who can perform the following tasks Resource with scripting pythonAnsible background will be an added advantage Let me know if you have anyone who can be readily deployed Kindly note this is independent of the network assessment activity. Plan execute test and provide support for production data centers and campus networks worldwide encompassing LAN WAN and wireless technologies Conduct an audit of the global WAN infrastructure connectivity based on specified parameters and maintain documentation Configure implement and support connectivity from major cloud service providers AWS Azure GCP to on premises and cloud data centers Ensure that all devices are integrated with network monitoring systems that provide s Manage multiple highvisibility and highimpact projects concurrently Create and maintain a network knowledge base and operational Run Book Collaborate with crossfunctional teams to support our 247 engineering operations business applications and both onpremises and cloud infrastructure Execute upgrades and patches for network devices in accordance with the lifecycle management process

Category: Infrastructure/Cloud Main location: India, Karnataka, Bangalore Position ID: J0625-0443 Employment Type: Full Time Position Description: Company Profile: Founded in 1976, CGI is among the largest independent IT and business consulting services firms in the world. With 94,000 consultants and professionals across the globe, CGI delivers an end-to-end portfolio of capabilities, from strategic IT and business consulting to systems integration, managed IT and business process services and intellectual property solutions. CGI works with clients through a local relationship model complemented by a global delivery network that helps clients digitally transform their organizations and accelerate results. CGI Fiscal 2024 reported revenue is CA$14.68 billion and CGI shares are listed on the TSX (GIB.A) and the NYSE (GIB). Learn more at cgi.com. Job Title: Sr Azure Cloud SME Position: Senior Systems Engineer Experience: 6-8 years Category: Software Development/ Engineering Shift: Rotational Shift (Primarily - 7PM-4AM IST) - US Hours Main location: Bangalore, Chennai Position ID: J0625-0443 Employment Type: Full Time Education Qualification: Bachelor's degree in Computer Science or related field or higher with minimum 6 years of relevant experience. Position Description: 6+ Strong hands on experience (relevant) in Azure environment PaaS, IaaS. Knowledge in Azure Power Shell scripting for deploying the Resources Good hands on experience in IAM, PIM, Azure Cost, EntraID management Azure integration aspects for hybrid solutions such as WAN networking, ExpressRoute, VPN, B2B, B2C, Active Directory, etc. Knowledge of cloud-native and 3rd party tools for management, monitoring security and automation Define required Cloud Services (such as Azure VMs, Azure Storage, VNet, Firewalls, load-balancers, WAF, ExpressRoute, Resource Manager, Azure SQL, Azure Backup, Traffic Manager, Cloud & App Services, Azure Active Directory etc Good knowledge in SQL DB, CosmosDB, PostgreSQL Good working experience in IaC (Bicep, ARM and Terraform) Azure Backup, Azure Monitor, Azure Site Recovery, Recovery services, Azure update manager,Azure NetApp Files,Kubernetes ,ARC Collaborate with application architects and DevOps to modernize infrastructure as a service (IaaS) applications to Platform as a Service (PaaS) Create solutions that support a DevOps approach for delivery and operations of services Ensure that all cloud solutions follow security and compliance controls, including data sovereignty. Plan, organize, and control multiple responsibilities to achieve project objectives; technically guide projects through to completion. Ensure deliverables are completed within target timeframes and are consistently of high-quality. Interact with and advise business representatives of the application regarding functional and non-functional requirements Create proof-of-concepts to demonstrate viability of solutions under consideration Identify and implement best practices, tools and standards Provide consultative support to the clients for production incidents Drive and support system reliability, availability, scale, and performance activities Must have skills : Azure Platform (IAM, PIM, Azure Cost, EntraID) Network (VNet, Firewalls, load-balancers, WAF, ExpressRoute) Storage (Storage Accounts, Managed Disk, Azure Files) Data (SQL DB, CosmosDB, PostgreSQL) Compute (Virtual machines, WebApp) IaC (Bicep, ARM and Terraform) Azure DevOps, CI/CD Azure Backup, Azure Monitor, Azure Site Recovery, Recovery services, Azure update manager Azure NetApp Files Azure Kubernetes Services Azure ARC Job Qualifications: CGI is an equal opportunity employer. In addition, CGI is committed to providing accommodation for people with disabilities in accordance with provincial legislation. Please let us know if you require reasonable accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs. Life at CGI: It is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because… You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons Come join our team, one of the largest IT and business consulting services firms in the world Skills: Cloud Computing DevOps English What you can expect from us: Together, as owners, let’s turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because… You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction. Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team—one of the largest IT and business consulting services firms in the world.

Senior Network Engineer Exp : 10+yrs. Remote (Anywhere in India). Job Description : The Senior Network Engineer is HIGHLY SKILLED in all areas of Network based technologies. This individual must have extensive background in Cisco. The Senior Network Engineer will be responsible for designing, planning and implementing high level as well as departmental projects with little or no supervision. Such projects include, but are not limited to, the configuration, installation and troubleshooting of routers, switches, wireless controllers and firewalls as well as implementation and support of Cisco Prime, Cisco Defense Orchestrator (CDO), DNA-Center (DNA-C), Solarwinds Orion along with other network related programs. Additionally, this position will be responsible to research, evaluate and recommend software, hardware or cloud technologies that will support business needs. Interaction with different business groups is essential within this role and requires an understanding of multiple business segments and ITs impact on their functions (e. Healthcare, LifeScience and Contract Sterilization, finance, regulatory and audit). Role & Responsibilities : Strategic Network Architecture & Planning : Design, document, and maintain high-level network architecture for global enterprise environments. Conduct capacity planning and performance assessments to ensure network scalability and resilience. Participate in long-term infrastructure planning aligned with company business goals and digital transformation initiatives (e.g., cloud migrations, automation, AI integrations). Project Leadership & Delivery : Lead cross-functional network infrastructure projects from conception to completion with minimal - supervision. Develop project plans, timelines, and resource allocations to ensure timely and within-budget delivery. Interface with business stakeholders to gather requirements and align infrastructure solutions with organizational needs. Network Operations and Incident Management : Serve as a Tier 3 escalation point for critical network incidents. Conduct root cause analysis and implement permanent solutions to recurring issues. Lead or contribute to post-incident reviews and continuous improvement initiatives. Security & Compliance : Ensure network infrastructure complies with corporate security policies and industry regulations (e.g., HIPAA, ISO 27001, SOC 2). Conduct periodic network security assessments and implement remediation plans. Collaborate with the cybersecurity team on threat detection, mitigation strategies, and security audits. Automation & Network Efficiency : Develop and deploy network automation scripts using Python, Ansible, or similar tools to reduce manual operations. Streamline configuration management, change controls, and compliance reporting through automated workflows. Integrate with orchestration tools such as Cisco DNA-C, CDO, or custom-built solutions. Cloud Networking Integration (Desirable) : Contribute to the integration of hybrid and cloud-native networking solutions (e.g., AWS Transit Gateway, Azure ExpressRoute, VPN Gateway). Assist in SDN strategies and secure cloud connectivity. Disaster Recovery And High Availability : Design and test disaster recovery solutions for critical network services. Implement HA mechanisms to minimize downtime (HSRP, VRRP, VSS, StackWise, redundant links). Regularly test failover and business continuity plans. Performance Monitoring & Capacity Optimization : Continuously monitor network performance using tools like SolarWinds Orion, NetFlow, SNMP. Analyze traffic patterns and optimize routing, bandwidth usage, and QoS policies. Skills Required : LAN : Must Have Hands-on Experience In : Layer 1 media fiber & copper connectivity. Layer 2 topologies Ether-channel, STP, VLAN & VTP, Port Security, dot1x implementation. Layer 2&3 protocols CDP,DTP & IP. Cisco Switch Models : Catalyst 3850, Catalyst 9000, Catalyst 4500, Catalyst 6800, Nexus 7k & 9k.OS Cisco IOS. Configuration, Installation, Troubleshooting & Support. WAN : Must have hands-on experience in : Layer 1 media fiber & copper connectivity. Layer 2 topologies PPP, MLPPP, & ELAN. Layer 3 protocols IP, MPLS. Routing Protocols EIGRP,OSPF,BGP. Configuration of WAN Routers. Troubleshooting WAN and Routing Issues alongside ISP. Security ACLs. Cisco Router Models : 1900, 2900, 3900, 4K and above models. WLAN : Must have hands-on experience in : Configuration of Cisco Embedded and Controller Models Architecture. Captive/Guest portal creation. Installation, Troubleshooting & : Must Have Hands-on Experience In : Configuration, Implementation & Support. Upgrades. Cisco ASA, FTD 1k, 3k and higher models. FDM/FMC management skills. SD-WAN Cisco Viptela : Must have knowledge & handson with Overlay, Underlay, OMP, BFD,TLOC, DTLS/TLS. Data Center Networking : Must have knowledge & hands on with Configuration, Installation, Troubleshooting & Support. Software upgrades. OS Cisco NX-OS, DCNM. Cisco Switch Models : Nexus 9K product line. (ref:hirist.tech)

Key Responsibilities Perform configuration and troubleshooting of network devices including VLAN, STP, VTP, EtherChannel Monitor network performance and respond promptly to alerts and incidents using network monitoring and ticketing tools Troubleshoot LAN/WAN, Wi-Fi, VPN, and GPON network (OLT and ONT) issues Assist in network device configuration under supervision and escalate unresolved issues to senior teams or vendors Document incidents, troubleshooting steps, resolutions, and update standard operating procedures (SOPs) Manage RMA processes for hardware issues diagnosed during support Participate in network design discussions and capacity planning activities Travel to customer sites as required to resolve support requests Required Skills & Qualifications Hands-on experience with switching protocols: VLAN, STP, VTP, EtherChannel Strong understanding of routing protocols, IP addressing, and subnetting Experience with GPON network devices including basic configuration and troubleshooting of OLT and ONT Good knowledge of TCP/IP, DNS, DHCP, NAT Familiarity with network security concepts such as ACLs, VPNs, and firewalls Proficient with network monitoring tools and ticketing systems Experience with packet analyzers like Wireshark is a plus Ability to work in rotational shifts (NOC role) (ref:hirist.tech)

Additional Information Job Number 25120335 Job Category Information Technology Location W Goa, Vagator Beach, Bardez, Goa, Goa, India, 403509VIEW ON MAP Schedule Full Time Located Remotely? N Position Type Non-Management Position Summary Install, configure, manage, maintain, test, evaluate, and repair computer networks, workstations, support server system(s), supporting hardware/software, user accounts, and computer/telephone rooms. Train/instruct users in proper use and security of all systems. Troubleshoot/repair/resolve technical problems/issues related to computer hardware/software/LAN and WAN/internet. Respond to program error messages. Provide network communications support and technical guidance. Refer major problems to vendors/technicians. Analyze, recommend, and implement process improvements. Consult with others to assess/analyze/resolve computing needs and system requirements. Inspect, test, and diagnose computer equipment/systems. Plan and coordinate information technology-related equipment installations, moves, additions, changes, and system enhancements. Plan, coordinate, and implement network security measures. Provide end-user support for all applications. Plan and manage disk space for entire network. Maintain accurate inventory of all technological devices. Enter commands and activate controls on computers and equipment. Ensure backup tapes are locked in a fireproof safe. Follow all company policies and procedures, report accidents, injuries, and unsafe work conditions to manager. Maintain confidentiality of proprietary information; protect company assets. Address guests’ service needs; assist other employees. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Serve as role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop and maintain positive working relationships with others; support team to reach common goals. Ensure adherence to quality expectations/standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds. Stand, sit, or walk for extended periods of time. Enter and locate information using computers/ Point of Sale (POS) systems. Move up and down stairs/ramps. Perform other reasonable job duties as requested by Supervisors. Preferred Qualifications Education: Technical, Trade, or Vocational School Degree. Related Work Experience: At least 2 years of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.