Project Role : Operations Engineer Project Role Description : Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement. Must have skills : Network Infrastructures Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time educationThe Senior Network Engineer position focuses on designing, implementing, and maintaining network infrastructure with a strong emphasis on routing, switching, and Aruba SD-WAN technologies. The role requires extensive networking experience and collaboration with security teams.Function:IT Operations and Support Network AdministrationResponsibilities:Provide support in the areas of Wired Networking and Wireless NetworkingAbility to perform monitoring of various WLAN technologies and topologiesArchitect and deploy Aruba wireless solutions, including Aruba Mobility Controllers, Access Points (APs), and ClearPass Policy Manager.Ability to be a self-starter and work independently, with good communication (written and oral) and coordination skillsDevelop and maintain network documentation, including diagrams, configurations, and implementation plans.Consult with both internal as well as client teams to drive solutions from design to completion.Provide leadership in technical problem management and the resolution of all issues, working closely with end customers and HP/Aruba remote and field support staff.Develop action plans to investigate and resolve complex issues/problems and clearly communicate these to engineers, customers and/or relevant managers.Participate in after-hours remote support rosters.Technical writing skills will be required to publish Issue resolution documents (KM & KT)Required to communicate effectively with Technical and Non-Technical stakeholders and should have the ability to drive the conversation/discussionParticipate/Drive ITIL based change management, Problem management, incident management.:Minimum of 8 to 10 years of experience in networking, with a strong background in routing, switching, and network design.Proficiency with Aruba SD-WAN technologies and solutions.Experience with Aruba LAN/WAN, Wireless network solutions is highly preferred.In-depth understanding of network protocols (e.g., IPSEC, HSRP, BGP, OSPF, 802.11, QoS) and network infrastructure technologies.Monitor, analyze, and optimize Aruba network performance.To recognize the importance of customer focus and/or of serving the needs of the end user.Excellent communication skills, particularly the ability to communicate with staff who are not technically trained.Must be customer focused and have the ability to design and manage solutions to complex technical issues.Ability to interface with senior levels of internal / external organizations is required.Ability to mentor more junior Systems Engineers in the assigned territory is required.Ready to work in rotational shifts in 24x7 operationsProfessional Certification:ACMP certification preferred.CCNA or equivalent certifications preferred. Qualification 15 years full time education

Dear Candidate, We are hiring for Technical Specialist - Data LAN WAN ” role at HCLTech; Nagpur . Please see the below job description and revert with your updated CV & additional details in case you find it suitable. GRADE/ ROLE/ SALARY – As per relevant experience and last drawn CTC. To be discussed during the interview. Location - Nagpur. Mandatory Experience - Cisco Switching, Aruba Wireless, The position of a Network Data L2+ is responsible for the ongoing network operations and Project to provide 24x7 support. The ideal candidate will have deep experience of networking technologies, such as routing including hand on experience on running routing protocol like BGP, EIGRP and OSPF; switching, Aruba wireless networking ; managing heterogeneous environment & generate metrics related to Network performance, capacity, availability, and will also have a strong background in network performance management, service delivery and strategic operations planning with a strong technical orientation & creative in problem solving. Key responsibilities include: This is a hands-on technical role. Provide tier 2+ (professional level) operational support to resolve critical business issues that require deep network troubleshooting techniques and performance analysis. Independently own the Network Infrastructure support solving complex issues and suggest design modifications as appropriate. Resource must have good and vast knowledge and hand on experience on enterprise routing and should be able to support both Cisco and Aruba Platform. Resource must have experience on LAN switching including troubleshooting various LAN related issues, like VTP, STP, and should know packet capture on various platforms. Must have been working on multiple routing technologies and should be able to resolve issues related to BGP, EIGRP and OSPF. Knowledge of maintaining SDWAN Network. Knowledge and managing the Cisco LAN. Must know how to configure Cisco Switches, Routers and Aruba Wireless LAN Controllers. Perform monitoring and maintenance of overall environment working with experienced team members. Perform change controls. Update process documentation and team portals Participate in troubleshooting, capacity planning and analysis, performance analysis & Root Cause Analysis. Communicate with peers and managers regarding system issues & participate in 24x7 on-call. Automate operational tasks to make processes simpler and more robust. Ability to handle multiple complex tasks in a dynamic environment, with tight deadlines concurrently. Manage network service providers and matrixed resources Refresh heat-maps, create Visio and operations plans for campus networks, and all WAN, LAN, and WLAN connectivity. Monitor and analyze statistical data to develop improvement plans for network and application performance. (1.) To provide support for on call escalations and doing root cause analysis of given issue (2.) To independently resolve tickets within agreed SLA of ticket volume and time (3.) To adhere to quality standards, regulatory requirements and company policies (4.) Work on value adding activities such Knowledge base update & management, Training freshers, coaching analysts (5.) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions / Reopen Cases

Description: Job Description- IT Service Desk Analyst Job Location: Delhi-NCR WHO ARE WE LOOKING FOR: As part of our continued improvement plan for Information Services we are seeking an enthusiastic IT Service Desk Analyst with great technical and customer service skills to be part of our Service Delivery team and support our members of staff and wider user community across the M+C Saatchi network. We are focused on providing the best customer service for our users. Working as part of this highly motivated team you will help ensure the delivery of high-quality services in line with SLAs and best practice. As an IT Service Desk Analyst, you will be working in an ITIL aligned environment providing a range of support to desktops, laptops, mobiles, tables and printers and a range of hardware and software applications. This role is an opportunity for you to grow and develop your experience in 1st and 2nd line support within a large environment across both Mac and Windows technologies DESCRIPTION: Reporting to the IT Service Delivery Manager. Core objective is to provide first and second line support to staff within the agency; assisting them with hardware and software problems via phone, email, remotely and in person, with a focus on service restoration and communicating with the customer on progress. WHAT WILL YOU BE RESPONSIBLE FOR: To provide technical support; dealing with support queries in person, via phone, email and the IT help desk system To maintain a high degree of customer service for all support queries and adhere to all service management principles Diagnose and resolve problems accurately making sure they are logged correctly and either closed successfully or escalated appropriately to 2nd/3rd Line support teams Respond to all calls on the call logging system or as instructed by the management team. Log all reported incidents or service requests in the IT ticketing system (Fresh Service) Respond to enquiries from clients and offsite staff and help them resolve any hardware or software problems Correctly log, prioritise, assign, track and respond to incidents and service requests in a timely manner, meeting agreed SLAs, and according to agreed standards and procedures Escalate high priority incidents to both internal and external teams, as appropriate Keep customers and other interested parties informed of progress throughout the lifecycle and ensure that corrective action is taken to avoid or minimise delays Perform Active Directory administration: Creating user accounts, reset passwords, create groups, etc. To take ownership of user problems and be proactive when dealing with user issues Provide incident management ownership of all incidents, and oversight of requests to track status and communicate progress in a timely manner to the reporting customers. To arrange for external technical support where problems cannot be resolved in house Liaise with external suppliers and vendors to order hardware and software for customers Maintaining the knowledge base for end user self-help and Service desk first line incident resolution and request fulfilment. Support customers in the use of computer equipment by providing necessary training and advice Carry out any ad hoc tasks/duties which may reasonably be expected as requested by IT Management WHAT ARE THE REQUIREMENTS OF THE ROLE: Minimum 2 Years of Experience in similar role. Strong logical thinking and the ability to troubleshoot any kind of problem and apply context to assess priority. Strong interpersonal skills with the ability to deal with the business at all levels. A strong and comprehensive understanding of PC/Mac hardware set-up and configuration, networking principles and specialist tools as used in the agency. A strong knowledge of Microsoft/Mac operating systems and productivity tools. Previous Service Desk experience Excellent verbal and written communication skills, ability to retain instruction, and push forward Experience of using call logging software Desire to progress, high motivation and good team working essential WHAT SKILLS DO WE NEED FOR THIS ROLE: Microsoft Windows versions 10 - 11 Apple IOS installation, configuration, and troubleshooting Active Directory user and group administration Audio Visual and video conference technologies and hardware Anti-virus installation and centralised deployment/management tools (e.g. Sophos) Remote/Secure access & VPN solutions (particularly FortiClient) WAN/LAN Technologies Service Desk call logging software (Fresh Service) Wi-Fi Technologies (specifically Meraki) Desktop Imaging (Windows & Mac) Email management/security (particularly Mimecast) Microsoft Office 365 administration Mobile Telephony (IOS and Android) MDM - Intune Secure file sharing system (particularly Egnyte) Four shift patterns working between the hours of Monday – Friday 03:00AM – 12:00PM IST (AUS Shift) 09:00AM – 06:00PM IST (APAC Shift) 02:00PM – 11:00PM IST (UK Shift) 06:30PM – 03:30AM IST (US Shift) Occasional overtime may be available to meet the demands of the business. Willing to work weekends and out of hours/unsociable hours on occasion What Can you look forward to: Being a part of the world’s largest independent advertising holding group. Family Health Insurance Coverage. Flexible Working Hours. Regular events including Reece Lunch & indoor games. Employee Training/Learning Programs About M+C Saatchi Group: M+C Saatchi Group has pledged its commitment to create a company that values difference, with an inclusive culture brought to life through equity with business-wide activity across people, culture, industry and society. As part of this, M+C Saatchi Group continues to be an Equal Opportunity Employer which does not and shall not discriminate, celebrates diversity and bases all hiring and promotion decisions solely on merit, without regard for any personal characteristics. All employee information is kept confidential according to General Data Protection Regulation (GDPR). Additional Description: N/A " Show more Show less

About VOIS VO IS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value and enhancing quality and efficiency across 28 countries, and operating from 7 locations: Albania, Egypt, Hungary, India, Romania, Spain and the UK. Over 29,000 highly skilled individuals are dedicated to being Vodafone Group’s partner of choice for talent, technology, and transformation. We deliver the best services across IT, Business Intelligence Services, Customer Operations, Business Operations, HR, Finance, Supply Chain, HR Operations, and many more. Established in 2006, VO IS has evolved into a global, multi-functional organisation, a Centre of Excellence for Intelligent Solutions focused on adding value and delivering business outcomes for Vodafone. About VOIS India In 2009, VO IS started operating in India and now has established global delivery centres in Pune, Bangalore and Ahmedabad. With more than 14,500 employees, VO IS India supports global markets and group functions of Vodafone, and delivers best-in-class customer experience through multi-functional services in the areas of Information Technology, Networks, Business Intelligence and Analytics, Digital Business Solutions (Robotics & AI), Commercial Operations (Consumer & Business), Intelligent Operations, Finance Operations, Supply Chain Operations and HR Operations and more. Job Role Related Content (Role specific) Operation and maintenance of the IP network devices and connectivity to local market CISCO 9k, 12k, ASR, routers ,Juniper-MX960,Alcatel -7750,Other connected IP network elements Continuous 24X7 hours support of IP Core Network Handling Network complaints- Inci-dent management. BSC or BE degree in Telecommunication, In-formation Technology or Electrical engineer-ing 3 to 6 years of work experience in IP Network technologies – ISIS,BGP,MPLS Deep knowledge and understanding of IP networks and protocols Good understanding of Core Network archi-tectures and services Good HW troubleshooting Knowledge. CCNA /CCNP/JNCIA/JNCIS or relevant certifi-cations. Hands on Alcatel-7750 , CISCO-9k,12K and Juniper routers-MX960 Good understanding of SD-WAN technologies. Highly motivated, autonomous individual VOIS Equal Opportunity Employer Commitment India VO IS is proud to be an Equal Employment Opportunity Employer. We celebrate differences and we welcome and value diverse people and insights. We believe that being authentically human and inclusive powers our employees’ growth and enables them to create a positive impact on themselves and society. We do not discriminate based on age, colour, gender (including pregnancy, childbirth, or related medical conditions), gender identity, gender expression, national origin, race, religion, sexual orientation, status as an individual with a disability, or other applicable legally protected characteristics. As a result of living and breathing our commitment, our employees have helped us get certified as a Great Place to Work in India for four years running. We have been also highlighted among the Top 10 Best Workplaces for Millennials, Equity, and Inclusion , Top 50 Best Workplaces for Women , Top 25 Best Workplaces in IT & IT-BPM and 10th Overall Best Workplaces in India by the Great Place to Work Institute in 2024. These achievements position us among a select group of trustworthy and high-performing companies which put their employees at the heart of everything they do. By joining us, you are part of our commitment. We look forward to welcoming you into our family which represents a variety of cultures, backgrounds, perspectives, and skills! Apply now, and we’ll be in touch! Show more Show less

About VOIS VO IS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value and enhancing quality and efficiency across 28 countries, and operating from 7 locations: Albania, Egypt, Hungary, India, Romania, Spain and the UK. Over 29,000 highly skilled individuals are dedicated to being Vodafone Group’s partner of choice for talent, technology, and transformation. We deliver the best services across IT, Business Intelligence Services, Customer Operations, Business Operations, HR, Finance, Supply Chain, HR Operations, and many more. Established in 2006, VO IS has evolved into a global, multi-functional organisation, a Centre of Excellence for Intelligent Solutions focused on adding value and delivering business outcomes for Vodafone. About VOIS India In 2009, VO IS started operating in India and now has established global delivery centres in Pune, Bangalore and Ahmedabad. With more than 14,500 employees, VO IS India supports global markets and group functions of Vodafone, and delivers best-in-class customer experience through multi-functional services in the areas of Information Technology, Networks, Business Intelligence and Analytics, Digital Business Solutions (Robotics & AI), Commercial Operations (Consumer & Business), Intelligent Operations, Finance Operations, Supply Chain Operations and HR Operations and more. Job Role Related Content (Role specific) Sr.Network Consultant (Assistant Manager) Skills: - Primary Skills: - ISP, WAN, LAN, Wireless technology fault management. Secondary Skills: - Understanding of ITIL framework for Incident Management. Role Purpose: - As a member of IP Networks, Network Consultant is responsible for customer reactive and pro-active fault management. The focus will be on fault isolation and resolution for all IP and Data technologies and systems. Key Accountabilities: - Ability to monitor & carry out 1st line diagnostics & fix on multiple IP& Data technologies Acknowledge, check, and respond to customer reported faults. Perform timely and accurate diagnostics, ensuring fault clearance wherever possible Ensure relevant and accurate information available to assist in fault diagnosis and clear. Monitor fault tickets, prioritize, and track progress as appropriate. Ensure technical and managerial escalation completed to defined timescales Test and liaise with customers and other internal or external agencies and third parties. Ensure overall adherence to quality procedures and working processes. Ensure awareness of SLA agreements, and perform all ticket actions in timescales to support SLA success. Proactively identify self-development needs. Responsible for adhering to process framework outlined for the profile. Individual has to be a team player and should work effectively with the team. VOIS Equal Opportunity Employer Commitment India VO IS is proud to be an Equal Employment Opportunity Employer. We celebrate differences and we welcome and value diverse people and insights. We believe that being authentically human and inclusive powers our employees’ growth and enables them to create a positive impact on themselves and society. We do not discriminate based on age, colour, gender (including pregnancy, childbirth, or related medical conditions), gender identity, gender expression, national origin, race, religion, sexual orientation, status as an individual with a disability, or other applicable legally protected characteristics. As a result of living and breathing our commitment, our employees have helped us get certified as a Great Place to Work in India for four years running. We have been also highlighted among the Top 10 Best Workplaces for Millennials, Equity, and Inclusion , Top 50 Best Workplaces for Women , Top 25 Best Workplaces in IT & IT-BPM and 10th Overall Best Workplaces in India by the Great Place to Work Institute in 2024. These achievements position us among a select group of trustworthy and high-performing companies which put their employees at the heart of everything they do. By joining us, you are part of our commitment. We look forward to welcoming you into our family which represents a variety of cultures, backgrounds, perspectives, and skills! Apply now, and we’ll be in touch! Show more Show less

Skills Required : Routing, networking, wan , Wireless, Aruba Wireless, Meraki, Sdwan, Wireless Networking

Should have acquired Bachelor’s Degree in Technology / Engineering in Computer Science / Information Technology / Electronics & Communications Engineering (or) Master of Computer Applications (MCA) (or) Master of Science in Computer Science / Information Technology from a reputed Institute. Master’s Degree in Technology / Engineering in preferable. CERTIFICATIONS: Certifications in IT Infrastructure / Hardware / Software / DBMSs / Networks / Virtualizations / Cloud Infrastructures / Cyber Security etc from reputed Organizations / OEMs is an add advantage. Should have a minimum of 15 years of experience in Configuration, Administration & Maintenance of all the Devices related to entire IT Infrastructure ( Data Centre – Servers / Fire Walls / Network and Related Devices / Storage / Cyber Security / Virtual Desktop Infrastructure / Mail Servers / Cloud Hosting ). 5 years of such experience should be in Managerial Cadre. Should have good exposure and experience in Linux & MS-Windows Administration / Oracle, MS-SQL Plus & PostgreSQL DBMSs / DevOps CI/CD Platform preferably GitLab. Excellent written and verbal communication skills, client-interaction, and internal communication skills Roles and Responsibilities Skill set Required: Complete command over Virtualization Concepts like VMWare ,KVM, and Hyper-V etc. Knowledge and experience on Private Cloud -- VMware, OpenStack etc. Experience on DNS, DHCP, NFS, FTP, NPS, NTP, Samba, DFS, Squid Proxy, SNMP,VPN, IPsec VPNs, LDAP and Active Directory. Should have experience on web servers like Apache Tomcat, IIS and should have knowledge on resolving issues at Web Server leveland Data Base level. Experience on data bases like PostgreSQL, Microsoft SQL Server, and Oracle RDBMS. Knowledge on Endpoint Protection, Endpoint DLP& Endpoint Encryption, UTM/NGW Firewalls and Hardware Load Balancers. Should have experience on Software and Hardware server load balancers, Switches & Routers. Should be technical competent to cover components such as Routers, Switches, SAN Switches, VLANs, Load-Balancers, Firewalls, WAN optimization, Routing Protocols, Multicast, QOS, Network Management platforms. This is not an exhaustive list but is intended to demonstrate the complexity and range of components that make up the IT Infrastructure / Network / Data Centre portfolio. Should have knowledge on LAN, WAN, Wireless Networks, Internet Protocol Suite, ISPs, MPLS, Point-to-Point,and Internet Leased Lines. Should have knowledge and experience on Storage, Blade Chassis, Compute Nodes, Enterprise Servers. Should have proven experience in designing and implementing large and complex Computer Network Solutions. Should be able to monitor/identify Network attacks like Passive, Active, Distributed, Insider, Close-in, Phishing, Hijack, Spoof, Buffer overflow, Exploit, Password, Eaves dropping, Data Modification, Identity Spoofing (IP Address Spoofing), Password–Based Attacks, Denial-of-Service, Man-in-the-Middle, Compromised-Key, Sniffer, Application-Layer. Should be able to safeguard the IT Infrastructure with from Cyber attacks by analyzing and mitigating. Good Knowledge in backup technologies and should be able to plan backup schedules & IT Infrastructure Access Management. Roles & Responsibilities: He / she is responsible for 24 X 7 operation of the entire IT Infrastructure. Coordinating, monitoring, and assigning tasks to the team members. Coordinating with the other project managers with respect to the project environment requirements such as hardware and software. Co-ordinating with vendors for payment of regular bill payments etc. Resolving Power Supply issues of IT Infrastructure (LAN and Data Centre, Servers , Systems etc.). IT Infrastructure sizing for hardware requirements. Maintaining IT equipment Audit Record, documenting the Audit,Network/Data Centre Architecture, Assigning Roles and Responsibilities of Team Members; Preparing variety of materials (e.g. reports, memos, letters, procedures, manuals, etc.) for the purpose of documenting activities, providing written reference, and/or conveying in formation. Maintaining record of Licenses, Expiry Dates, AMCsofall IT Infrastructure. Training and guiding the team members on Networks, Servers, Desktops, Projectors, Printers, Wireless Equipment and maintaining sanity in the team. Coordinating with the Managers for smooth flow of processes. Installation and Configuration, Resource Optimization, Delivery Management, Technical Support, Requirement Analysis and IT Infrastructure Management , System Administration, Hardware/Software Troubleshooting. Detailed knowledge at design level of all major components of IT Infrastructure / Network Infrastructure / Data Centre (Layer-2&3andabove limited to Network Virtualization). Handle any dynamic requirements with respect to total CGG IT Infrastructure and works ordered by reporting manager and others Following existing best practices for installation & maintenance of IT Infrastructure. To be awareofthehistory and evolution of IT Infrastructure. Should keep abreast with State-of-the-art technologies in IT Infrastructure. Data Centre Access Management–both Physical and Logical. Coordinating with Vendors/OEMs for resolving the issues in all the IT Infrastructure Data Centre &Disaster Recovery Centre Management, conducting DC-DR drills. Management of Audio Video equipment, Video Conferencing & Collaboration.

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM. Job Description The IT Support Analyst is a member of the IT Support team. They are responsible for first level technical support of all supported applications. They will respond to user inquiries regarding incidents with applications, networks, platforms, and servers. In addition, they will answer questions via phone and electronic mail related to the use of supported software and hardware systems. They will escalate to L2 and L3 as appropriate. Additional responsibilities to include: Provide technical support by phone to customers relating to effective use of technologies including computer, mobility, voice, network connectivity, and various software applications. Thoroughly document all work completed into the appropriate call-tracking and incident management systems. Routinely utilize and contribute to the knowledgebase and actively promotes utilization to both internal and external customers. Ensure appropriate and accurate escalation of incidents that require resolution by other IT groups beyond the Service Desk. Assist in the on-boarding and training of new employees. Other duties as assigned EDUCATION Associate degree in information systems, Business, or related field, or equivalent experience. Technical Skills Computer hardware components, systems, and peripherals Basic computer software applications including MS Office products, email, Internet access, and multimedia technology Knowledgeable with LAN or WAN networking Working knowledge of Windows OS Special Requirements Specific To Job Passion for and responsibility to the customer Personal and corporate integrity Friendly presence, helpful attitude, and self-motivated with demonstrated interpersonal skills Good organizational and problem-solving skills Ability to multitask Ability to work in a highly collaborative environment Ability to work a flexible schedule including overtime as required Experience PC support background and experience working in a call center / phone support environment. Additional Job Description Manage the L1 SD operation to optimize its efficiency and maximize support to the end-users. Supervise the operational level troubleshooting activity, identify cause of problems, and provide solutions to prevent further occurrences Provide technical guidance and consults with other IT teams, Lines of Business, Senior Leadership, etc. Manage workflow, SLAs, OLAs, ticket assignment and metrics review Maintain and ensure compliance to firm policies, procedures, and standards Work closely with Service Desk Manager and support projects and initiatives, Leadership Planning appropriate staffing levels Interviewing, selecting, orientating and training new staff Communicating performance expectations Providing ongoing feedback, recognition, mentoring, and coaching Delivering annual performance review Creating career growth opportunities and employee development plans Customer Relations Manage, report, and identify improvement opportunities through monitoring of customer feedback through various channels (CSAT surveys, phone audits, requested escalations, etc.) Work closely within Information Technology to communicate customer issues/feedback and develop plans to incorporate changes, fixes, or improvements as identified Change Management Participate in IT Change Management to ensure standard procedures are used for efficient and prompt handling of all changes to IT Services to minimize impact of any related incidents upon service. Monitor, report on, and develop actions plans for IT trends including, but not limited to those related to deployments, upgrades, end user responsivity, incident management instances, and industry trends. Communicate changes appropriately to support, IT, lines of business, and end users as needed. Facilitate escalation within the Service Desk and Information Technology, conduct technical calls, and provide backup to support staff as necessary. At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmus.com/careers/india.html. RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Indian Armed Forces; Indian Armed Forces Veterans, and Indian Armed Forces Personnel status; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please send us an email at careers@rsmus.com. Show more Show less

Gather and document business requirements. Including Update to standard for New solution. Develop, design, and deploy network LAN, WAN, and DC products. Coordinate with other product teams to ensure better integration across all platforms. Adhere to enterprise governance and review processes to deliver project goals and deliverables. Follow enterprise ITSM and CMDB processes. Update standard documents, RA, HLD, and LLD for all network-related solutions. Develop, monitor, and automate frameworks for all LAN, WAN, and DC products. Respond to incidents in a timely and effective manner. Stay abreast of the latest industry trends and best practices to proactively enhance the organization's network. Ensure compliance with relevant security regulations and standards and assist in audit processes as needed*ESSENTIAL EXPERIENCE: Proven experience in network routing and switching, with a strong understanding of fundamentals, multiple vendor technologies, and network design principles. Proficiency in configuring, managing, and troubleshooting. Excellent problem-solving skills, analytical thinking, and the ability to communicate effectively with diverse stakeholders. SME-level skills in LAN, WAN, and DC technology Show more Show less

Job Description: Installation, upgrade and maintenance of VTAM, TCPIP, OSA and related products on mainframe. Sound knowledge in SMPE. Strong Networking knowledge. Skills in Printers configuration, FTP, SMTP, SNMP configurations. Interface with operations, Network management software (includes NetView and NPM) File transfer software (includes TCP/IP FTP, Netview FTP and Connect:Direct) Session Management software (includes CA-TPX, CA-Solve Access and Candle SuperSession) Printing software (includes InfoPrint server and LRS VPS) NCP and NPSI/X25 Acquisition, installation, configuration, customisation and support of IBM and ISV network software, including: z/OS Communications Server, ie. VTAM TCP/IP Network management software (includes NetView and NPM) File transfer software (includes TCP/IP FTP, Netview FTP and Connect:Direct) Session Management software (includes CA-TPX, CA-Solve Access and Candle SuperSession) Printing software (includes InfoPrint server and LRS VPS) NCP and NPSI/X25 Project Management and implementation of network software upgrades, including close liaison for testing and implementation with client network service provider, client application teams, and other IBM teams (as in the case of a z/OS operating system upgrade). Change and Problem Management Manage and Implement network definition changes to customer requests. Problem diagnosis and resolution, including monitoring of problem queues; liaison with client network service provider, client technical support teams, client applications teams and directly with end users; liaison with IBM support centre; application of config changes/software maintenance or other corrective actions; monitor and apply preventative maintenance Attend weekly problem meetings, weekly change meetings and adhoc crisis review meetings (with customer, service management and other areas). Network hardware specification and configuration. Specification and configuration of mainframe Open Systems Adapters, including liaising with client network service provider over connections to LAN/WAN. Configuration of Network Communications Controller hardware (various 3745 models) including liaising with client network service provider over wide-area network connections. Network Performance monitoring and tuning. Disaster Recovery, planning and execution of tests, including client access to DR systems during production network service. Create and maintain network documentation. Provide strategic advice for both IBM and customer run projects (eg. mainframe processor upgrades, TCP/IP network hardware infrastructure refresh, 3745 replacement, Enterprise Extender rollout. Network software evaluation to ensure appropriate support for production services - functional comparisons of software, compatibility with existing software base, and supportability/operation. Provision of support and consultancy for IBM owned in-house written network/user access software. Provide product information, education and presentations on network software (IBM and ISV) for client. Compliance - ensure mainframe network environment complies with security rules agreed by IBM and client. Perform account Health checking for supported products on accounts eg Netview FTP and Connect Direct Resolve Cirats Issues for Integrity related to mainframe Network across supported accounts. Provide 24 x 7 support (including out of hours support) on a rota basis. Also provide support on overtime basis, where necessary. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here .

Roles And Responsibilities Able to resolve issues & maintain IT Infrastructure. Responsible for architecture, service installation, application and system upgrades, monitoring, proactive alerting, vulnerability management, documentation Should be able to maintain Active Directory and related services. Should be able to configure & maintain Cisco Switches, Firewalls , Wireless LAN, WAN & SDWAN Desired Candidate Profile Good knowledge and understanding of Servers, Windows (Expert), and VMWare (Basic), Cisco network (Advanced) Initial investigation and resolution of technical requests and monitoring alerts. Ability to build and monitor services in production environment. Hands-on with Installation, configuration, and management of servers, network components Monitoring System Performance, Vulnerability & Security systems Familiar with Information Security & Compliance Familiar with cloud technologies like Azure/AWS Good communication skills & exposure to multivendor products Certification CCNA(Must) / Microsoft Windows & Azure/ Information Security Show more Show less

Highlight of the engagement opportunity Nature of role: Full time Number of years of experience expected: 1-3 years. Areas of past experience preferred: IT Support / Hardware & Networking Engineer / System Engineer, Linux Educational qualification expected: Graduate. Additional qualifications/ certifications required: Any MS Certification Preferrable additional certification: Any MS Certification Preferred geography of previous work experience: India / Europe / APAC / US Language requirements: Ability to write and speak fluently in English. Note: The role involves the up keeping, configuration, and reliable operation of computer systems, including servers and providing support to remote location team members on the same. Key responsibility areas: Management of basic working on servers, desktops, laptops and smart devices belonging to the organization, using tools like anti-virus solutions, firewall and other relevant software Management of software installation and upgradation requirements on all servers, desktops, laptops and smart devices belonging to the organization Management of data backup, recovery and restoration tasks for all servers, desktops, laptops and smart devices belong to the organization. Monitoring of organization's infrastructure assets on a periodic basis (servers, desktops, laptops and smart devices) Management of hardware component upgradation and maintenance requirements for all infrastructural assets belong to the organization. Maintenance and management of organization LAN, WAN and VPN environments and associated infrastructure Key Requirements: Basic knowledge of Hardware and networking Basic knowledge with working on operating systems - Ubuntu Linux, Windows OS Knowledge with setting up and usage of infrastructure monitoring tools. Must be knowledge of Cloud services like Azure Portal Knowledge with Active Directory Management Other important information: Work permit requirements: Either Indian Citizen or having valid works in India Period of engagement: Full time Probation period: 6 months Compensation: Compensation varies depending on the skill, fitment and role played by the person. Compensation discussions will take place post the selection process. Performance incentives: Typically, all roles at Acies have a performance incentive. Specific aspects will be discussed during the compensation discussion Leave: 22 working days a year. Additional leaves for national holidays, sick leaves, maternity and paternity, bereavement and studies vary based on the city and country of engagement. Other benefits: Other employment benefits including medical insurance will be informed during the compensation discussion. Career growth for full-time roles: Acies believes in a transparent and data-based performance evaluation system. You are encouraged to clarify any questions you have with respect to career growth with Acies personnel you interact with during the selection process. Career opportunities for part-time roles: Conversion of part-time roles to full-time roles depends on both performance of the individual and business needs. You are encouraged to ask about the prospects as you interact with Acies personnel during the selection process. Global mobility: Acies encourages mobility across our offices. Such mobility is, however, subject to business needs and regulations governing immigration and employment in various countries. Desired Candidate Profile: Excellent written and verbal communication skills are essential. Must be dynamic, flexible and possess perseverance skills. Must have working knowledge of fundamental operations of relevant software, hardware and other equipment. Must have related experience and training in troubleshooting and providing help desk support. Should have understanding of business objectives and organization structure. The candidate must have strong work ethics and trustworthiness. The candidate should possess attention to detail and also maintain confidentiality and integrity. Must be highly collaborative and be a team player with commitment to excellence. Must be proficient in Microsoft Office Self-motivated, fast learner with the ability to operate independently. Selection process: We seek to be transparent during the selection process. While the actual process may vary from the process indicated below, the key steps involved are as follows: Personal interviews: There are expected to be at least 3 rounds of online interviews. The number of interview rounds may increase depending on the criticality and seniority of the role involved. Final discussion on career and compensation: Post final selection, a separate discussion will be set up to discuss compensation and career growth. You are encouraged to seek any clarifications you have during this discussion. Preparation required: It is recommended that you prepare on some of the following aspects before the selection process: Broad level understanding of the financial services industry and regulations Understanding of the different services available in a cloud-based development environment and how to effectively utilize those. Refresh technical object-oriented concepts, coding frameworks and standards used till now. Nuanced understanding of past product development experience and the roles played by you. For any additional queries you may have, you can send a LinkedIn InMail to us, connect with us at https://www.acies.consulting/contact-us.php or e-mail us at careers@acies.consulting. How to reach us: Should you wish to apply for this job, please reach out to us directly through LinkedIn or apply on our website career page - https://www.acies.consulting/careers-apply.html Show more Show less

At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation. Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive. Role Overview: The Network Support Engineer (NSE) is an experienced technical support professional who provides remote assistance on F5 solutions to customers and partners. They manage multiple complex cases, analyze network environments, and apply sound judgment within defined procedures to resolve issues and ensure customer satisfaction. NSE work independently, follow scheduled shifts, and use various troubleshooting tools. They maintain strong relationships with internal teams and external clients, communicate effectively, and take full ownership of cases until resolution. This role will be based in Hyderabad . Sounds interesting? Read on! What you will do: Demonstrates good judgement to select the best methods and techniques to provide a diverse scope of technical support (Level 1 to Level 3) to troubleshoot and resolve hardware and software issues on F5 product and services, based on data analysis of a complex set of customer specific factors. Proactively and effectively communicates status, plan-of-action, and resolution of issues based on an ISO Quality Management System defined set of procedures. Provides F5 customers and partners with a consistently high-quality support experience Participates in on-going training with F5 products and related technologies Maintains high schedule adherence (work hours and on-phone time) Effectively manages case escalations to tier 3 (Engineering Services) while maintaining customer communication, with limited assistance/mentoring from senior support personnel or management Manages multiple routine cases and prioritizes based upon customer and business needs Performs additional projects as required Responsible for upholding F5’s Business Code of Ethics and promptly reporting violations of the code or other company policies. What you will bring: 5 years' experience in a professional technical support role or equivalent experience, working with relevant technologies Bachelors BA/BS, Honors, Graduate Certificate preferred. Certification to 201 level certification is expected to be achieved at NSE II level in their core module area of expertise. Level 301 certification is preferred but not expected. Excellent customer service skills together with experience supporting corporate customers and service providers in production environments. Key areas of knowledge – Protocols, Linux, Networking, Popular Public Cloud Vendors, containerization, Experience with AI technology. Thorough understanding and experience with HTTP and web applications and Hands-on technical experience preferred with inter-networking/data center operations. Network: OSI Model, Network & routing protocols, WAN operations Security: SSL, Cryptography, Firewall, VPN, DDoS & experience in network security exposure. Familiarity with Windows, MacOS, working knowledge of UNIX/Linux operating systems and commands Proficiency in cloud platforms such as AWS, Azure, or Google Cloud. Experience with containerization and orchestration technologies such as K8s and Docker. Experience with VMware, KVM or equivalent hypervisors. Experience with Salesforce service CRM system. API knowledge, Basic Programming/Scripting skills (Python, tcl, bash, JavaScript) Experience interacting with AI and prompting for questions. What You’ll Get: Hybrid working mode Career growth and development opportunities Recognitions and Rewards Employee Assistance Program Competitive pay, comprehensive benefits, and cool perks Culture of Giving Back Dynamic Diversity & Inclusion Interest Groups Apply if you believe your own unique capabilities can contribute to the success of this role and our organization! The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change. Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Workday (ending with f5.com or @myworkday.com) . Equal Employment Opportunity It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting accommodations@f5.com. Show more Show less

Position Title: Vendor Coordinator Location: Maharashtra, India Job Profile FLSA Status: ( Americas Only ) Department: Service Delivery About GTT GTT provides secure global connectivity, improving network performance and agility for your people, places, applications, and clouds. We operate a global Tier 1 internet network and provide a comprehensive suite of cloud networking and managed solutions that utilize advanced software-defined networking and security technologies. We serve thousands of businesses with a portfolio that includes SD-WAN and other WAN services, internet, security, and voice services. Our customers benefit from a customer-first service experience underpinned by our commitment to operational excellence. For more information on GTT, please visit www.gtt.net . Role Summary The Vendor Coordinator role sits within the Service Delivery team. This team is composed of skilled individuals responsible for a range of disciplines, which include task allocation and coordination of work activities, service delivery and follow-up of delivery progress. Efficient and timely coordination of Vendor delivery is vital to ensure GTT’s customers receive the highest quality of service delivery. Job Scope/Supervision The Vendor coordinator will place orders with our vendor for circuits then track each order through completion, keeping all stakeholders updated on the progress. Key interface points are the vendors, the Project Managers, Service Delivery Coordinators, Engineers and Management teams. The Vendor Coordinator reports to the Manager of Vendor Coordinators. Duties And Responsibilities Responsible for all deliveries assigned to him/her. Manage third party resources ensuing that the customer’s orders are delivered on time and to the specified quantity and technical requirements. Communicate regularly with internal stakeholders to ensure accurate understanding of delivery process is available and being communicated to customers during the entire delivery life cycle. Direct planning of vendor installations with customer site contacts. Ensure vendor handover documentation is provided and accurate. Proactively develop and improve validation checks per service and in the delivery process supporting system automation and process improvement. Provide support and advise to other members of the delivery team as needed. Proactively escalate to manager when needed. Required Experience/Qualifications Bachelor’s degree certificate recognized by the government or posses equivalent qualification recognized by UGC/AICTE/ NAAC/ DTE. This should be a full-time degree course recognized by the Central/State Government of India. Education gap should be a maximum of 2 years, if any, between 10th and graduation. Candidates must not have any pending attendance requirement with the college. Minimum of 2 years experience in telecommunications with a knowledge of the European and/or US markets. Preferred 2+ years experience as a Vendor Coordinator, Service Delivery Coordinator or similar role. Excellent written and verbal communication skills in English. Additional European languages are a plus. Ability to present ideas and facts in a convincing way gaining commitment and support. Proactive nature. Anticipates and analyse problems then determine appropriate solution or alternative. Ability to gather, screen and interpret a wide variety of detailed information yet remain focused on the “big picture”. Ability to remain flexible and perform effectively in changing environments. Personal focus on continuous improvements. Proficient in MS suite including Outlook, Word, Excel, PowerPoint and Visio Desirable Experience/Qualifications Bachelor’s degree or higher degree, preferably in telecommunications field. Telecommunications experience in Service Delivery or NOC. Knowledge of telecommunications networks including IP/Packet Transmission. Hours/Travel/Shift Night Shift. Full time employees will work a 40 hour week (8 hours per day excluding 1 hour for meal). Shift will be Monday – Friday during US or European business hours. Any candidate that has participated in any GTT Interview process in the last 9 months is not eligible. Core Competencies Universal Competencies Continuous Improvement: Knowledge of transformation initiatives to drive fundamental changes, enhance responsiveness and efficiency to core business practices. Ability to drive cultural changes from best effort to results oriented. Customer First (Non-Customer Facing): Knowledge of internal customer interactions, creating a culture of accountability, collaboration, and partnership. Ability to build an environment supporting internal customer value creation at every level. Operational Excellence: Understanding the system-driven processes for consistency and scalability. Ability to re-focus processes and systems from integration activity to maximizing a positive customer impact and anticipating future trends. EEO Statement (Americas Only) GTT provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, GTT complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. GTT expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of GTT’s employees to perform their job duties may result in discipline up to and including discharge. Show more Show less

GTT provides secure global connectivity, improving network performance and agility for your people, places, applications, and clouds. We operate a global Tier 1 internet network and provide a comprehensive suite of cloud networking and managed solutions that utilize advanced software-defined networking and security technologies. We serve thousands of businesses with a portfolio that includes SD-WAN and other WAN services, internet, security, and voice services. Our customers benefit from a customer-first service experience underpinned by our commitment to operational excellence. For more information on GTT, please visit www.gtt.net . Role Summary This team provides 3rd line technical support for GTT’s customer support organizations. As a highly intelligent, flexible and efficient technical support team, it works with other parts of GTT to deliver world-class customer experience. The team is responsible for the stability of GTT’s next generation native IPv4/IPv6 IP network and provides advanced technical support for the full range of GTT IP products working closely with Tier 1 and Tier 2 teams on customer and core issues. Duties And Responsibilities 3rd line break/fix support for customer services across the multinational and multivendor GTT network. Owns incidents, resolves them swiftly and drives through to final fix, working with customers and other internal teams as appropriate. Escalation to vendor support and other internal teams to ensure prompt and satisfactory resolution of issues. Provides concise and relevant action plans for teams to resolve network and customer issues efficiently. Provides work instructions, guidelines and training sessions to junior engineers when required. Communication and documentation of customer and service-specific support information to the 1st line teams. Proactive problem management based on technical and trend analysis to drive ever-better network performance. Technical review and ownership of key network management systems. Scope new developments to support continuous improvement of network quality and resilience. Ensure operational processes are followed and deliver best-in-class technical support while maintaining a stable and resilient network. Designing, developing and implementing automated solutions to streamline network operations. Enhance efficiency and reduce manual intervention. Combine networking expertise with programing and scripting skills to optimize network structure ensuring scalability, reliability and security. Maintain up-to-date documentation of automated processes, scripts and network changes Required Experience/Qualifications Minimum 5 years of experience within IP Operations environment of a Telco or large ISP. Minimum 3 years of work in IP technical 2nd line support position. Excellent and demonstrable experience of IP, MPLS and routing knowledge (ISIS, BGP, OSPF) in an ISP environment. Knowledge and understanding of SD WAN and components, working knowledge on Fortinet, VeloCloud, Aruba is preferred. Excellent knowledge of protocols in use by the systems and customer applications, independent troubleshooting skills. Excellent technical knowledge of CE/CPE configurations and troubleshooting. Understanding troubleshooting knowledge of technologies including Ethernet, Ip transit, VPLS, MPLS, DIA etc. Strong experience in the use of IP management tools, both commercial and open source. CCNP or JNCIP certification is preferred. Ansible, Python, Bash scripting language desirable. Desirable Experience/Qualifications Excellent Juniper and JUNOS knowledge (MX960, M7, M10 and Juniper CPEs/CEs) General knowledge or telecom industry, operational processes and standards. Good knowledge and hands on experience with Fortinet, VeloCloud, Aruba/SilverPeak devices and Accedian, Cisco, Comtrend CPE’s. General technical understanding of other technologies (eg. VoIP, SDH and DWDM) Hours/Travel/Shift 24x7 shifts (5 Days working / 2 Days Off – Mostly US Business Hours) Core Competencies Accuracy and Attention to Detail: Understanding the necessity and value of accuracy; ability to complete tasks with high levels of precision. Managing Multiple Priorities: Knowledge of effective self-management practices; ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation. Problem Solving: Knowledge of approaches, tools, and techniques for recognizing, anticipating, and resolving organizational, operational, or process problems; ability to apply knowledge of problem-solving appropriately to diverse situations. Root Cause Analysis: Knowledge of the concepts, principles, and techniques of root cause analysis (RCA); ability to use a structured approach to identify the underlying causes of problems in a particular environment and the changes needed to prevent recurrences. IP Technologies and Protocols: Knowledge of the features and policies of IP technologies and protocols; ability to configure, deploy and support IP-based networks and services. IP-based Services: Knowledge of the features and functions of IP-based services; ability to configure, deploy and support TCP/IP-based networks and associated services. Troubleshooting Network Problems: Knowledge of tools and techniques to troubleshoot network problems; ability to anticipate, recognize and resolve technical (network, hardware, software, equipment or operational) problems. Universal Competencies Continuous Improvement: Knowledge of transformation initiatives to drive fundamental changes and enhance responsiveness and efficiency to core business practices. Ability to drive cultural changes from best effort to results-oriented. Customer First (Customer Facing): Knowledge of customer interactions, creating a culture of accountability, collaboration, and partnership. Ability to build an environment supporting customer value creation at every level. Operational Excellence: Understanding the system-driven processes for consistency and scalability. Ability to re-focus processes and systems from integration activity to maximizing a positive customer impact and anticipating future trends. Show more Show less

ICT- System Engineer -L1 Level Support IT Support Technician plays key role in supporting IT infrastructure of GTT. This position requires wide and overall knowledge in local area networking, client OS, Linux, Windows and Active Directory network, and SIP system (but not limited to them). Successful candidates may be required to perform on-call duty on rotational bases and support 24/5 on shifts. While his/her primary role is end user computing support, s/he will be also occasionally required to take active role in implementing new systems, diagnosis of IT problems outside their scope of responsibility. Supervision and assistance by management / senior engineer are provided remotely most of the time, thus successful candidate will be required have a broad range of knowledge and experience. Description Of Essential Functions 1: Core troubleshoot and correct complex deployment issues, 2: End-user/client computer support. 3: Perform operating system imaging and software and settings deployment services from a customer/offshore site. 4: Windows Client/Server OS support. 5: Installation and first-level support for VoIP phone system. 6: Procurement of hardware and software, and managing assets/inventory. 7: Documentation (creation and updates of procedure document, manuals, tips and other useful articles in English). 8: Networking troubleshooting and configuration. 9: Test and evaluation of new software and/or system. 10: Provides on-site support for deployment, configuration and troubleshooting systems, with remote assistance from senior engineers (in Austin, London, for example). Essential Skills 1: Experiences in installation and configuration of Windows 8 and 10 or RHEL 5 or Mac 10.6.8 / 10.7 in enterprise environment, as well as the support experience and knowledge of MS Office 2010 or 2007 (mandatory). MCP / RHCE / CCNA level knowledge on client OS is preferred. 2: Basic knowledge of LAN/WAN (Ethernet TCP/IT etc.) and related experience (mandatory). CCNA-level knowledge is preferred. 3: Helpdesk, user support technician/operator experience with server hardware support experience. 4: Effective communication skills via phone and email in English are mandatory. 5: Business Level English Skills 6: Possess and demonstrates strong logical-thinking skill, full of intellectual curiosity and high desire for self-development. Ability to come to the best solution by capturing the big picture instead of focusing only on the minor details/issues which only affect us/clients in a short run. Work location: Pune Employment Type: Fulltime Education Experience Degree in relevant field (B.A /BE / BCA Preferred) Required 3 to 4 Years of Experience in Windows Client/Server OS & Core WindowsTroubleshoot. Preferred Qualifications Required Degree N/A Preferred Degree Any Degree Years Of Experience / Description Required at least 3 to 4 years of experience in IT Show more Show less

Incident Manager GTT provides secure global connectivity, improving network performance and agility for your people, places, applications, and clouds. We operate a global Tier 1 internet network and provide a comprehensive suite of cloud networking and managed solutions that utilize advanced software-defined networking and security technologies. We serve thousands of businesses with a portfolio that includes SD-WAN and other WAN services, internet, security, and voice services. Our customers benefit from a customer-first service experience underpinned by our commitment to operational excellence. For more information on GTT, please visit www.gtt.net . Job Profile Summary The Incident Manager is responsible for leading the resolution of incidents affecting customer services across a specified geography. Role Summary The Customer Incident Manager is responsible for leading the resolution of incidents affecting customer services across an international geography. The successful candidate will require an aptitude for working with a variety of Information and Communications Technology (ICT) portfolio of products and services, to undertake analysis, facilitate and co-ordinate the necessary activities for customer incidents/requests to be resolved/completed with minimal impact to SLAs, which may range from straightforward to more complex technical requirements, including post incident/request follow-up activities. The role requires a significant amount of autonomy, so the Incident Manager should be comfortable working with minimal direction, with the ability to thrive in a fast paced and ever-changing environment. Job Scope Interacts with Service Desk, NMC, Tier 1,5, Tier 2, Tier 3, Carrier Management, 3rd Parties, enterprise operations, network management, supplier management commercial, service delivery and sales teams. Interacts with service desk, enterprise operations, network management, supplier management commercial, service delivery and sales teams. Minimum 5 years of experience within IP Operations environment of a Telco or large ISP. Minimum 3 years of work in IP technical 2nd line support position. Excellent and demonstrable experience of IP, MPLS and routing knowledge (ISIS, BGP, OSPF) in an ISP environment. Knowledge and understanding of SD WAN and components, working knowledge on Fortinet, VeloCloud, Aruba is preferred. Excellent knowledge of protocols in use by the systems and customer applications, independent troubleshooting skills. Excellent technical knowledge of CE/CPE configurations and troubleshooting. Duties And Responsibilities Ensure frequency of internal/external communications are maintained as needed in a timely manner, and is always clear, concise, meaningful, professional, and efficient. Review and trigger both technical and hierarchal escalations, escalating incidents/service requests that are at risk of failing or have failed agreed SLAs/OLAs, or that are out of scope, which may include 3rd Parties or internal roles (e.g., Service Manager, Account Manager). Review and manage customer requests that involve internal GTT departments and external partners. Identify problems and raise them to the Problem Management team. Review and revise processes, policies, and procedures on a regular basis to drive efficiency and effectiveness within Service Assurance. Maintain an exceptional level of customer service and experience during any engagements with all departments (internal or external). Understanding and familiarity with Customers’ services and solutions. Provide feedback to appropriate Line Manager on how Incident Management, the Service Desk and supporting functions can improve. Provide mentoring and guidance to Service Desk Engineers. Compliance with Service Operations processes (Event Management, Incident Management, Request Fulfilment, Change Management, and Problem Management) and associated metrics (SLAs/OLAs/KPIs/other metrics). Actively participate as required in meetings (customer, 3rd party, internal). Train new starters Support and participate as required in any Assurance related programs. Support the Line Manager / Department Manager, undertaking ad hoc/delegated tasks of a similar level and responsibility as may be required. Understanding troubleshooting knowledge of technologies including Ethernet, Ip transit, VPLS, MPLS, DIA etc. Strong experience in the use of IP management tools, both commercial and open source. CCNP or JNCIP certification is preferred. Ansible, Python, Bash scripting language desirable. Desirable Experience/Qualifications Excellent Juniper and JUNOS knowledge (MX960, M7, M10 and Juniper CPEs/CEs) General knowledge or telecom industry, operational processes and standards. Good knowledge and hands on experience with Fortinet, VeloCloud, Aruba/SilverPeak devices and Accedian, Cisco, Comtrend CPE’s. General technical understanding of other technologies (eg. VoIP, SDH and DWDM) Hours/Travel/Shift 24x7 shifts (5 Days working / 2 Days Off – Mostly US Business Hours) Core Competencies Accuracy and Attention to Detail: Understanding the necessity and value of accuracy; ability to complete tasks with high levels of precision. Managing Multiple Priorities: Knowledge of effective self-management practices; ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation. Problem Solving: Knowledge of approaches, tools, and techniques for recognizing, anticipating, and resolving organizational, operational, or process problems; ability to apply knowledge of problem-solving appropriately to diverse situations. Root Cause Analysis: Knowledge of the concepts, principles, and techniques of root cause analysis (RCA); ability to use a structured approach to identify the underlying causes of problems in a particular environment and the changes needed to prevent recurrences. IP Technologies and Protocols: Knowledge of the features and policies of IP technologies and protocols; ability to configure, deploy and support IP-based networks and services. IP-based Services: Knowledge of the features and functions of IP-based services; ability to configure, deploy and support TCP/IP-based networks and associated services. Troubleshooting Network Problems: Knowledge of tools and techniques to troubleshoot network problems; ability to anticipate, recognize and resolve technical (network, hardware, software, equipment or operational) problems. Universal Competencies Continuous Improvement: Knowledge of transformation initiatives to drive fundamental changes and enhance responsiveness and efficiency to core business practices. Ability to drive cultural changes from best effort to results-oriented. Customer First (Customer Facing): Knowledge of customer interactions, creating a culture of accountability, collaboration, and partnership. Ability to build an environment supporting customer value creation at every level. Operational Excellence: Understanding the system-driven processes for consistency and scalability. Ability to re-focus processes and systems from integration activity to maximizing a positive customer impact and anticipating future trends. Show more Show less

Job Description Network Support: Responsibilities Monitor network performance to ensure optimal uptime and availability. Troubleshoot and resolve network issues, including LAN, WAN, and WLAN problems. Manage and configure network devices such as routers, switches, firewalls, and load balancers. Perform network maintenance and system upgrades including service packs, patches, hot fixes, and security configurations. Assist in the design and implementation of network solutions and improvements. Server Support Monitor server performance and ensure system availability and reliability. Manage and support physical and virtual server environments (e.g., VMware, Hyper-V). Perform regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures. Install, configure, and maintain operating systems, software, and hardware. Troubleshoot server issues related to hardware, software, and network configurations. Collaborate with L1 support and other IT teams to resolve complex issues. Security And Compliance Implement and maintain security protocols to protect network and server infrastructure. Ensure compliance with organizational policies and regulatory requirements. Conduct regular security audits and vulnerability assessments. Respond to security incidents and provide resolutions. Documentation And Reporting Maintain accurate documentation of network and server configurations, processes, and procedures. Generate regular reports on system performance, issues, and resolutions. Provide training and support to L1 support staff and end-users as needed. Requirements Qualification : Any Graduate certification- Microsoft Azure/Cisco/AWS/red hat/Cybersecurity/MCSA Department: Technical Department Employment Type: Full Time, Permanent Benefits free certification check(event) ; career-website-detail-template-2 => apply(record.id,meta)" mousedown="lyte-button => check(event)" final-style="background-color:#6875E2;border-color:#6875E2;color:white;" final-class="lyte-button lyteBackgroundColorBtn lyteSuccess" lyte-rendered=""> Show more Show less

Pen Picture of Candidate We are looking for a Customer Support Engineer with strong hands-on experience in OS installation, networking, and configuring switches and routers. The ideal candidate will be responsible for providing technical support, resolving customer issues efficiently. Job Profile Location: Sirohi, Durg Qualification: Any Graduate, Diploma in Computers Min. Experience (in Yrs) : 2 Role & Responsibility Assist with basic IT troubleshooting, such as setting up equipment (printers, computers) or ensuring that software applications are up-to-date. Leading efforts in system restoration, data recovery, or reconfiguration in cases of system failure, network issues, or significant disruptions. Network Setup: Configure and manage network devices such as switches, routers, and firewalls to ensure a stable and secure network infrastructure. Setting up and maintaining network devices such as routers, switches, and access points to ensure optimal performance. Assisting with server maintenance, configuration, and troubleshooting, working closely with system administrators or other IT teams when needed. Providing support for complex network issues, including LAN/WAN connectivity, wireless networks, VPNs, and network security concerns. Technical Expertise: Windows OS, OS Installation, Switches, Routers, IT Support, Network Support Show more Show less

In collaboration with the relevant stakeholders, ensure that technology-based solutions and services are fully supported by the right architectures, systems and operating models. Network Services; Projects, Operations, Optimization, Automation and Security. Partner with cross technology teams to deliver the innovation, development and deployment of Next Gen Wireless Network, LAN/WAN, Cloud, Security and conferencing and collaboration technology solutions providing level advocacy for their delivery. Partner with the line of business to understand evolving work trends in design, engineering and modelling applications which need to be supported by the underlying network infrastructure. Participate in a NetDevOps operating model to accelerate the delivery of change. Work on Service improvement activities and completing it within the target dates. Responsibilities Own network implementation, operations, reliability and processes, crafting the crucial link between AZ strategic vision into Network solution engineering. Proficiency in one or more technology domains, may be cross-domain expert to able to solve complex and mission critical problems within a business or across the firm. Perform regular audits to identify and remediate network risks or issues proactively. Evaluate all business requirements and identify solutions how the different elements of business, information, and technology can be applied to solve a specific problem. Influence portfolio investments for key technology solutions in line with our strategic roadmaps Ensure network operational support at scale for Block, Object and File both on-prem and in the public cloud. Work with automation team to design, code, test and deliver software to automate repetitive and manual operational work. Troubleshoot priority incidents, engage and facilitate blameless postmortems and ensure permanent closure of incidents. help develop software for reliability and scale, ensuring minimal refactoring or changes. Successful execution of infrastructure weekend changes in product and environment. Identify gaps between applicable requirements and current procedures/controls, Drive resolution of mitigating controls. Develop and implement solutions that strengthen business operating models, enhance the client experience, and improve efficiency and controls. Work with business partners to design and implement enhancements to existing processes and/or business applications, introduce new processes and/or toolsets, and engage in process re-engineeringTechnology Competencies and Personal Characteristics CCNP/CCNA or equivalent certification with Minimum 5 years of relevant working experience, with the last 2 years in large-scale network architecture design implement and support network deployment, implementation, and operations. ITIL certifications are added advantage. Excellent communications skills, with the ability to explain complex technological ideas and concepts in a way that is understandable to a non-technical audience. Ability to analyse and resolve project-related issues. Ability to work in a high paced environment, be flexible, follow tight deadlines, organize, and prioritize work. Significant experience working with vendors, professional services, and providers. Automation first mindset. Show more Show less

Overview: The Cloud Network Engineer will be part of the on-call support team for the new Fortinet IPS firewall system for SaaS production. The network engineer is part of the Cloud Security team supporting production endpoints, vulnerability scanning and firewall configurations. This role will work with internal Revvity teams across the organization to remediate and solve network and security vulnerability issues. Responsibilities include: Design, configure, deploy, and troubleshoot cloud network security solutions in AWS, ensuring high availability, security, and compliance. Demonstrate in-depth understanding of networking to include routing, switching, firewall (stateful/stateless), network monitoring and management. Expertise in designing, configuring, implementing, and troubleshooting these various technologies and protocols. Expertise with Amazon Web Services (AWS) demonstrating experience designing, configuring, provisioning, and deploying solutions specifically at the network layer. Monitor, detect, and respond to network security threats using IPS/SIEM, threat intelligence, and automated security controls. Excellent ability to collaborate with other IT disciplines (e.g. DevOps, Platform, Application) to troubleshoot and resolve complex problems. Create detailed, comprehensive, and well-structured test plans and test cases. Drive enhancements through full life cycle from network security concept to final implementation and support. Participate in disaster recovery development, exercises, and actual events. Participate in 24x7 on call rotation and assist in resolving issues outside normal business hours. Maintain systems and documentation as needed for audits and compliance. Stay updated on emerging threats, vulnerabilities, and cloud security best practices to enhance the organization's security posture. Strong desire to keep technical skills current and remain abreast of emerging technologies. Preferred Qualifications: Bachelor’s degree in Computer Science, Information Security, Engineering, or a related field with 3+ years of relevant experience in cloud network security. Certifications preferred: AWS Certified Advanced Networking – Specialty, AWS Security Specialty, Cisco CCNP/CCIE, Fortinet NSE, Juniper JNCIS/JNCIP, or Security+. Proficiency in automation and Infrastructure-as-Code (IaC) using Terraform, AWS CloudFormation, or Ansible for network and security configurations. Experience with network configuration protocols and tools such as NETCONF, YANG, and RESTCONF, and Wireshark. Experience with Software-Defined Networking (SDN) and Software-Defined WAN (SD-WAN) solutions, particularly in cloud-native environments. Knowledge of Fortinet, Palo Alto, or Check Point firewalls and cloud security best practices. Experience with network security monitoring and log analysis tools, including Fortinet Analyzer (FAZ),SIEM, AWS GuardDuty, and VPC Flow Logs. Show more Show less

Company: Qualcomm India Private Limited Job Area: Engineering Group, Engineering Group > Systems Engineering General Summary: The candidate will join a dedicated team focused on achieving industry leading power consumption on Qualcomm chipsets, working with a wide set of teams across the company (systems, software, hardware, etc.) to realize solutions. In this position, the candidate will be involved in various stages of the power use case modeling, analysis, correlation, and improvement cycles. Skills/experience: Recent and relevant experience required in one or more of the following areas: Application processor Modem Communication systems design Experience in mobile technologies areas (e.g., WAN modem, CPU, camera, , graphics,) Experience in software design, and commercialization of System-level power features is required, and an interest in System and analysis is a must. Solid foundation in Electrical Engineering, with the ability to work with spreadsheets and other custom tools at a detailed level. Other Professional Attributes and Desired Skills: Systems/HW background with a good understanding of microprocessor and common SoC hardware blocks (Interconnects, Display, Graphics, etc.) 5+ years of relevant work experience Responsibilities: The candidate is responsible for: Maintaining and developing chipset level power use case modeling tools and methodologies. Working with the power HW/SW/System teams to collect power use case definition and characteristics. Understanding the hardware architecture/design at a high level and how the power use cases exercise and map to individual HW blocks. Translating the power estimate requests into detailed tasks for end-to-end use case power modeling Analyzing the modeling output, summarizing the results, presenting, and proposing the improvement solutions. Enabling other teams to leverage the tools and methodologies to perform in-depth power analysis. Minimum Qualifications: Bachelor's degree in Engineering, Information Systems, Computer Science, or related field and 3+ years of Systems Engineering or related work experience. OR Master's degree in Engineering, Information Systems, Computer Science, or related field and 2+ years of Systems Engineering or related work experience. OR PhD in Engineering, Information Systems, Computer Science, or related field and 1+ year of Systems Engineering or related work experience. Applicants : Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail disability-accomodations@qualcomm.com or call Qualcomm's toll-free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries). Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law. To all Staffing and Recruiting Agencies : Our Careers Site is only for individuals seeking a job at Qualcomm. Staffing and recruiting agencies and individuals being represented by an agency are not authorized to use this site or to submit profiles, applications or resumes, and any such submissions will be considered unsolicited. Qualcomm does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications. If you would like more information about this role, please contact Qualcomm Careers.

CORE BUSINESS OPERATIONS The Core Business Operations (CBO) portfolio is an integrated set of offerings that addresses our clients’ heart-of-the-business issues. This portfolio combines our functional and technical capabilities to help clients transform, modernize, and run their existing technology platforms across industries. As our clients navigate dynamic and disruptive markets, these solutions are designed to help them drive product and service innovation, improve financial performance, accelerate speed to market, and operate their platforms to innovate continuously. ROLE Level: Senior Consultant/Specialist Senior As a Senior Consultant at Deloitte Consulting, you will be responsible for review, modify and lead the team to build and operate highly scalable client environments on cloud or Hybrid cloud or on premises within HCMS framework. The work you will do includes: Lead and drive discussions with business and functional analysts to understand the business requirements and the impact of integration on the overall business architecture Establish technical design/development guides, templates and standards and ensure compliance Run the daily calls / meetings with respect to deliverables and build the weekly status reports to be reviewed with leadership/client Troubleshoot Aruba and Cisco wireless issues like WLC Code upgrades, AP join issues, Client association issues, Authentication issues, Guest wireless issues Operational troubleshooting of Cisco ISE and Aruba Clearpass with respect to supplicants and related error understanding. Working experience with ISPs to troubleshoot issues like link down, slowness, link flapping and turning up new circuits. Perform detailed reviews on deliverables and provide technical guidance to the team members Skills / Project Experience: Must Have: Worked on routers, switches, wireless LAN controllers( Cisco and Aruba), access points, (Add-on - F5LTM, Cisco ISE/Aruba Clearpass and network management of APC UPS devices) Experience in Network administration, troubleshooting, implementation, (add-on – planning, designing and architecture) Must know the difference between Core, Distribution, Access and edge network layer Experience in performing IOS upgrades, L3/L2 VLAN configuration, complete configurations of switch and router from scratch, working with on-site engineer to take console of any network device.Minimum knowledge about MPLS configuration Hands-on experience with ticketing tools, specifically Service-Now. Knowledge about ITIL/ITSM processes like Incident, problem, change, task management. Working advance knowledge about Routing protocols like OSPF, EIGRP, BGP and most of the LAN protocols. Experience in any of the WAN technologies like MPLS, DMVPN, GRE IPSec Tunnels, SD-WAN Working experience with protocols like NTP, SNMP, Syslog, 802.11, 802.1x, AAA, ACL, NAT, TACACS, RADIUS, Port Security, Port mirroring Exposure to Enterprise composite network models like Datacentre architecture, branch or remote office architecture. Troubleshooting experience on network performance like QoS, Bandwidth policing, Traffic shaping, Latency, Jitter, bandwidth utilizations Hands-on experience in managing monitoring tool, NetFlow /bandwidth analyzation tools, (add-on – Cisco Prime Infra, Nagios, OpManagaer(NetFlow, CMDB, backup management), SolarWinds Orion) Hands-on experience in managing and administering DHCP and DNS services (either on Windows or Infoblox), SFTP/TFTP. Added experience with tools like Wireshark, Debugging, EEM, Python, Automation, Cisco ACI, SD-WAN (Viptela, Velocloud, or any), SASE technologies. Any technical training completed like CCNA, CCNP, CCIE, Cisco Wireless 6 – 10 years of hands-on experience in routers, switches, wireless LAN controllers, access points, (Add-on - F5LTM, Cisco ISE and network management of APC UPS devices) Ability to perform estimation of work products and cost analysis Knowledge and experience working with Microsoft Office tools Good to Have: Experience in risk analysis, cost estimation, standardization, optimization etc Experience in participation of different types of audits Experience in both on premises and Cloud technologies Education: B.E./B. Tech/M.C.A./M.Sc (CS) degree or equivalent from accredited university Prior Experience: 8 - 10 years of experience working with Advance network troubleshooting skills and traffic engineering experience Location: Hyderabad, Pune The team Deloitte Consulting LLP’s Technology Consulting practice is dedicated to helping our clients build tomorrow by solving today’s complex business problems involving strategy, procurement, design, delivery, and assurance of technology solutions. Our service areas include analytics and information management, delivery, cyber risk services, and technical strategy and architecture, as well as the spectrum of digital strategy, design, and development services Core Business Operations Practice optimizes clients’ business operations and helps them take advantage of new technologies. Drives product and service innovation, improves financial performance, accelerates speed to market, and operates client platforms to innovate continuously. Learn more about our Technology Consulting practice on www.deloitte.com For information on CBO visit - https://www.youtube.com/watch?v=L1cGlScLuX0 For information on life of an Analyst at CBO visit- https://www.youtube.com/watch?v=CMe0DkmMQHI Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Our purpose Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Professional development From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career. Requisition code: 302249

At Franklin Templeton, we’re driving our industry forward by developing new and innovative ways to help our clients achieve their investment goals. Our dynamic and diversified firm spans asset management, wealth management, and fintech, offering many ways to help investors make progress toward their goals. Our talented teams working around the globe bring expertise that’s both broad and unique. From our welcoming, inclusive, and flexible culture to our global and diverse business, we offer opportunities not only to help you reach your potential but also to contribute to our clients’ achievements. Come join us in delivering better outcomes for our clients around the world! What is the Senior IS Analyst in FTT IEO Administration group responsible for? We are seeking a detail-oriented and experienced Senior IS Analyst to oversee the end-to-end lifecycle of telecom circuits, including planning, commissioning, and decommissioning. The ideal candidate will have a strong background in telecom infrastructure, circuit design, vendor coordination, lifecycle management, and Telecom Expense Management, ensuring optimal network performance and cost efficiency. What is the ongoing responsibility of Senior IS Analyst? The Senior IS Analyst will be part of Franklin Templeton’s global Cloud FinOps team. In addition to Circuit Lifecycle Management, the team is also responsible to Telecom Expense Management and Cloud Financial Management. The ideal candidate should be flexible and interested in learning and working on initiatives across the team’s various practices. Key Responsibilities: Circuit Planning & Design: Assist Network Engineering Team analyze network requirements and design telecom circuits to support business and operational needs. Collaborate with engineering and architecture teams to ensure alignment with network standards and capacity planning. Commissioning: Coordinate with vendors, carriers, and internal teams to provision and activate new circuits. Validate circuit configurations and ensure successful integration into the network. Maintain accurate documentation and inventory of all active circuits. Decommissioning: Identify underutilized or obsolete circuits and lead the decommissioning process. Ensure proper validation, documentation, and cost recovery from decommissioned assets. Inventory Management: Maintain a comprehensive database of all telecom circuits, including status, capacity, cost, and lifecycle stage. Monitor circuit performance and utilization to recommend upgrades or changes. Track contract renewals, SLAs, and billing accuracy with telecom providers. Invoice Management & Validation: Oversee the automated and manual collection of telecom invoices from global vendors. Validate charges, allocations, and contract compliance using the TEM platform (e.g., Asignet, Tangoe, Calero, etc.). Identify billing anomalies and initiate dispute resolution processes. Vendor & Contract Oversight: Maintain relationships with telecom vendors and TEM providers. Monitor SLAs, contract terms, and service quality metrics. Evaluate vendor performance and recommend improvements or transitions. Reporting & Analysis: Generate regular reports on circuit utilization, cost optimization, and lifecycle status. Provide insights and recommendations to improve network efficiency and reduce operational costs. Generate monthly spend reports and forecasts. Track KPIs such as invoice accuracy, SLA compliance, and cost savings. Support audits and executive reporting with detailed financial insights. What ideal qualifications, skills & experience would help someone to be successful? Bachelor’s degree in Telecommunications, Information Technology, or a related field. 5+ years of experience in telecom circuit planning and lifecycle management. Strong understanding of telecom technologies (MPLS, Ethernet, SD-WAN, etc.). Experience with circuit inventory tools and network management systems. Proficiency with TEM platforms (e.g.,Asignet, Tangoe, Cass, Sakon, Calero). Experience with enterprise systems like Coupa, Workday is a plus. Excellent analytical, organizational, and communication skills. Ability to manage multiple projects and stakeholders in a fast-paced environment. Job Level - Individual Contributor Work Shift Timings - 2:00 PM - 11:00 PM IST Experience our welcoming culture and reach your professional and personal potential! Our culture is shaped by our diverse global workforce and strongly held core values. Regardless of your interests, lifestyle, or background, there’s a place for you at Franklin Templeton. We provide employees with the tools, resources, and learning opportunities to help them excel in their career and personal life. Hear more from our employees By joining us, you will become part of a culture that focuses on employee well-being and provides multidimensional support for a positive and healthy lifestyle. We understand that benefits are at the core of employee well-being and may vary depending on individual needs. Whether you need support for maintaining your physical and mental health, saving for life’s adventures, taking care of your family members, or making a positive impact in your community, we aim to have them covered. Highlights of our benefits include: Professional development growth opportunities through in-house classes and over 150 Web-based training courses An educational assistance program to financially help employees seeking continuing education Medical, Life and Personal Accident Insurance benefit for employees. Medical insurance also cover employee’s dependents (spouses, children and dependent parents) Life insurance for protection of employees’ families Personal accident insurance for protection of employees and their families Personal loan assistance Employee Stock Investment Plan (ESIP) 12 weeks Paternity leave Onsite fitness center, recreation center, and cafeteria Transport facility Child day care facility for women employees Cricket grounds and gymnasium Library Health Center with doctor availability HDFC ATM on the campus Learn more about the wide range of benefits we offer at Franklin Templeton Franklin Templeton is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and existing employees, and we evaluate qualified applicants without regard to ancestry, age, color, disability, genetic information, gender, gender identity, or gender expression, marital status, medical condition, military or veteran status, national origin, race, religion, sex, sexual orientation, and any other basis protected by federal, state, or local law, ordinance, or regulation. Franklin Templeton is committed to fostering a diverse and inclusive environment. If you believe that you need an accommodation or adjustment to search for or apply for one of our positions, please send an email to accommodations@franklintempleton.com . In your email, please include the accommodation or adjustment you are requesting, the job title, and the job number you are applying for. It may take up to three business days to receive a response to your request. Please note that only accommodation requests will receive a response.

Job Description Need Immediate Joiner , Willing to travel weekly 3 times to Construction sites Designing and Implemention LAN and WAN Networks IP Addressing and sub netting Routing Protocols: STATIC, RIP, OSPF, EIGRP, BGP Password configuration to Routers, Switches and Wire less devices Switching configuration to VLANS CCTV and Electrical Wiring Troubleshooting, Complaints resolution Printers troubleshooting Software Installations Hardware Configuration Qualification: Any graduate with System admin/CCTV and Electrical wiring knowledge 3-5 Years experience Willing to Travel with in Hyderabad Good Communication Skills and System knowledge Immediate Joining Job Type: Full-time Pay: ₹25,000.00 - ₹40,000.00 per month Benefits: Provident Fund Schedule: Day shift Application Question(s): Are you willing to join immediately? Education: Diploma (Required) Experience: System administration: 3 years (Required) CCTV: 3 years (Required) Electrical Wiring: 2 years (Required) Language: English (Required) Location: Hyderabad, Telangana (Required) Work Location: In person Speak with the employer +91 9700086888