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8.0 - 10.0 years

35 - 40 Lacs

Mumbai

Work from Office

Business Function Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Banks operational processes and inspire to delight our business partners through our multiple banking delivery channels. Job Purpose: The Head of IT Infrastructure is a strategic leadership role responsible for overseeing the design, implementation, and management of the bank s IT infrastructure, including data centres, cloud services, network systems, branch IT infrastructure, and Information Security Risk Management. The role ensures high availability, scalability, security, and efficiency of IT systems across 500+ branches in India while aligning with global IT standards and regulatory requirements. Key Responsibilities: IT Infrastructure Strategy & Leadership - Define and execute the IT infrastructure roadmap in alignment with business objectives and digital transformation initiatives. - Lead a large team of IT professionals across infrastructure, security, and operations. - Ensure cost-effective, scalable, and high-performance IT infrastructure solutions. Data Center & Cloud Management - Oversee the design, implementation, and management of on-premise data centers, hybrid cloud, and multi-cloud strategies. - Ensure 24/7 availability, disaster recovery, and business continuity planning. - Optimize data center operations for efficiency, security, and compliance (RBI, SEBI, ISO 27001, etc.). - To oversee multiple projects and manage Pivot Cloud, comprising over 1200 servers and a team of 100 members, including contractors and direct employees Branch IT Infrastructure - Manage the deployment, maintenance, and support of IT infrastructure across 500+ branches. - Ensure seamless connectivity, network security, and digital banking capabilities at branch locations. - Drive automation and standardization of branch IT systems for operational efficiency. Information Security & Risk Management - Strengthen cybersecurity posture by implementing robust security frameworks (NIST, CIS, RBI guidelines). - Oversee vulnerability assessments, penetration testing, and security audits. - Ensure compliance with regulatory requirements (RBI, DPDPA, IT Act, etc.) and mitigate IT risks. Network & Enterprise Systems - Manage enterprise-wide network architecture (SD-WAN, MPLS, VPN, Zero Trust) and IT operations. - Lead infrastructure modernization initiatives (software-defined infrastructure, automation, AIOps). - Partner with vendors, regulators, and internal stakeholders for seamless IT service delivery. Budget & Vendor Management - Develop and manage the IT infrastructure budget, ensuring cost optimization. - Evaluate and manage third-party vendors, cloud providers, and outsourcing partners. Requirements Education: Bachelor s or master s degree in computer science, IT, or related field. Certifications like CISM, CISSP, ITIL, TOGAF, or cloud certifications (AWS/Azure/GCP) are preferred. Experience: 20+ years in IT infrastructure leadership, with at least 8-10 years in banking/financial services. Technical Expertise: - Strong knowledge of data center operations, cloud technologies, and network security. - Experience in managing large-scale IT infrastructure for distributed branch networks. - In-depth understanding of RBI cybersecurity guidelines and financial sector compliance. - Leadership Skills: Proven ability to lead large teams, influence stakeholders, and drive digital transformation. Key Competencies: - Strategic thinking & innovation - Risk management & regulatory compliance - Vendor & stakeholder management - Strong decision-making & problem-solving skills - Excellent communication & leadership

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10.0 - 16.0 years

0 Lacs

Bengaluru, Karnataka, India

On-site

Job Title: Staff Network Engineer - Cloud Networking | BGP Routing | CI/CD Pipeline | 10 - 16 y About Skyhigh Security: Skyhigh Security is a dynamic, fast-paced, cloud company that is a leader in the security industry. Our mission is to protect the world’s data, and because of this, we live and breathe security. We value learning at our core, underpinned by openness and transparency. Since 2011, organizations have trusted us to provide them with a complete, market-leading security platform built on a modern cloud stack. Our industry-leading suite of products radically simplifies data security through easy-to-use, cloud-based, Zero Trust solutions that are managed in a single dashboard, powered by hundreds of employees across the world. With offices in Santa Clara, Aylesbury, Paderborn, Bengaluru, Sydney, Tokyo and more, our employees are the heart and soul of our company. Skyhigh Security Is more than a company; here, when you invest your career with us, we commit to investing in you. We embrace a hybrid work model, creating the flexibility and freedom you need from your work environment to reach your potential. From our employee recognition program, to our ‘Blast Talks' learning series, and team celebrations (we love to have fun!), we strive to be an interactive and engaging place where you can be your authentic self. We are on these too! Follow us on LinkedIn and Twitter@SkyhighSecurity. Role Overview: We are seeking a Staff Network Engineer with deep expertise in managing global network infrastructure including internet exchange peering, IP transit circuits, secure web gateway pops. You will play a pivotal role in ensuring the performance, security, and scalability of our global hybrid cloud network spanning OCI, AWS, and on-prem Data Centers. This is a highly technical, hands-on role requiring experience with dealing with Tier 1 carriers, private peering, and highly automated Devops practices. About the Role: We are seeking a highly skilled and experienced professional to lead the determination and deployment of robust, stable, and manageable computing and network services. In this critical role, you will be responsible for managing technical projects and determining the overall site computing and network server strategy. You will actively research new technologies, products, and tools, continuously seeking innovative solutions to enhance our infrastructure. A core responsibility will involve monitoring and performing capacity/feasibility studies, alongside resolving network capacity issues to ensure seamless operations. You will also identify, develop, and deploy tools that directly support our network server services. Conduct impact analyses of new technologies on our existing environment, ensuring smooth integration. You will be expected to analyze and troubleshoot complex and advanced problems, demonstrating strong diagnostic and problem-solving abilities. Furthermore, you will be tasked with planning and scheduling work to meet established deadlines, ensuring the efficient completion of interrelated tasks. Finally, you will leverage your judgment in data analysis to develop and design solutions for moderately complex processes, contributing to the continuous improvement and evolution of our systems. Design, implement, and maintain internet exchange (IX) and direct peering relationships with global providers and partners. Manage and optimize secure web gateways and IP transit circuits to ensure low-latency and high-resiliency WAN connectivity. Collaborate with Tier 1 IP transit providers and IX's to provision, monitor, and troubleshoot high-capacity circuits. Maintain and optimize dynamic and static routing policies using BGP and open-source tools like BIRD. Lead troubleshooting efforts for WAN, routing, and switching issues across on-prem and cloud environments. Own the deployment and maintenance of hybrid network infrastructure across Oracle Cloud Infrastructure (OCI), Amazon Web Services (AWS), and onprem data centers. Collaborate with DevOps team members to integrate network automation and observability into CI/CD pipelines using Git, ArgoCD, Terraform. Perform blacklist/abuse removals and maintain network reputation and hygiene. Monitor network performance and user experience using tools like Kentik, SNMP, NetFlow/sFlow, and custom dashboards. Implement and maintain telemetry, logging, and alerting to support proactive infrastructure monitoring. About You: 10 - 16 years of experience in network engineering, with a strong focus on Internet connectivity, BGP routing, and WAN troubleshooting. Cloud networking expertise across OCI, AWS, and Azure, including hybrid network architectures. Experience with Kubernetes-based environments, network automation, and CI/CD pipelines. Proven experience in direct internet peering, IP transit negotiations, and IX connectivity. Deep understanding of routing protocols (BGP, OSPF), MPLS, VRFs, Virtual Chassis and switching technologies. Experience with ZTP on Juniper switches. Expertise in working with secure web gateways, DNS filtering, and network firewalls. Experience with open-source networking tools such as BIRD, FRR, or similar. Proficient in scripting (Python, Bash, or equivalent) for network automation. Experience managing user experience monitoring, flow monitoring (e.g., Kentik), and telemetry. Strong documentation, communication, and collaboration skills. Nice to Have: Network certifications (e.g., CCNP, JNCIP, AWS Advanced Networking). Experience with infrastructure-as-code (Terraform, Ansible). Familiarity with blackhole routing, DDoS mitigation strategies, and incident response. Company Benefits and Perks: We believe that the best solutions are developed by teams who embrace each other's unique experiences, skills, and abilities. We work hard to create a dynamic workforce where we encourage everyone to bring their authentic selves to work every day. We offer a variety of social programs, flexible work hours and family-friendly benefits to all of our employees. Retirement Plans Medical, Dental and Vision Coverage Paid Time Off Paid Parental Leave Support for Community Involvement We're serious about our commitment to a workplace where everyone can thrive and contribute to our industry-leading products and customer support, which is why we prohibit discrimination and harassment based on race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.

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6.0 years

0 Lacs

Bengaluru, Karnataka, India

On-site

Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them. Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself. Duties / Responsibilities / Essential Functions Conduct security operations necessary to maintain the confidentiality, availability, and integrity of enterprise data and information systems. Provide excellent customer service for internal and external customers in support of security initiatives, incident response, and support Maintenance of security tools and technologies throughout the enterprise environment Evaluate, design, and implement security related solutions, adhering to established change control processes Provide technical security planning, implementation, configuration, support and troubleshooting services on all security technologies. Provide accurate, clear, and concise documentation of system requirements, specifications, and final builds. Perform all necessary functions associated with the implementation and integration of security tools and platforms into the enterprise environment. Coordinate with systems and network engineers to ensure servers and network devices conform to security standards, and that security devices and controls are working as designed Assist with the development, implementation, and administration of information security policies, standards, and procedures, adhering to industry best practices Assist in defining the security strategy and integrating regulatory compliance requirements (e.g., PCI, GLBA) into the organizational security roadmap Assist in ensuring that the corporate IT environment is secure and complies with all internal and external audit requirements Implement and maintain cryptographic controls (e.g. data at rest, data in transit) in line with security requirements Identify potential security risks, and define and document remediation options or mitigating controls Define and assist in the management of an Incident Response Team that addresses potential or in-progress security events, establishing and adhering to escalation procedures and response times Review and approve submitted application and systems change requests for security compliance Provide subject matter expertise, counsel, and input for enterprise-wide information security initiatives, strategies, projects, and policies Maintain certifications and keep up-to-date with current information technology Participate in 24x7 on-call rotation Perform related duties as requested Education Bachelor s degree in Information Technology, Computer Science, or related field and 6 years experience in information technology or related field within the last 10 years OR 8 years experience in information technology or related field within the last 10 years. Other Preferred Qualifications 4 years of technical experience working with security solutions and conducting security operations 4 years of network security experience and reviewing security tools and solutions and making recommendations on utilization and strategy 4 years of experience with network protocols, data flows and attacks within an IP environment 3+ years of experience in building configurations for security devices and building an automated process to support large-scale deployment Extensive knowledge and experience with security software, firewalls, intrusion detection systems and other security systems and network monitoring. Extensive hands-on technical knowledge of network systems, protocols, and standards such as Ethernet, LAN, WAN and TCP/IP. Experience as a security specialist in a regulated IT environment including some combination of SOX, HIPAA, GLBA, PCI and responsible for compliance and performing/coordinating audits (1+ years) 3+ years of experience with commercial and open source security applications and technologies (e.g. malware prevention, DLP, IDS/IDP, cryptography, vulnerability scanning and penetration testing), as well as related protocols and tools (e.g. SSH, SSL/TLS, snort, port scanners, rootkit detectors, etc.) 2+ years of experience performing network and application security administration, penetration testing and/or threat assessments ISSP, GIAC certification(s) 2+ years programming/scripting experience – one or more of: C, C++, Java, Perl, PHP, Python, shell Competency with Linux/Unix and Windows operating systems and CLI commands Ability to use creative thinking and problem-solving skills, intuition, initiative, and "out of the box" thinking to solve problems quickly 3+ years Cloud (AWS, Azure, Google) Linux/Unix Scripting (Bash, Perl, Python) This job description is not intended to be an exhaustive list of all duties, responsibilities and qualifications of the job. The employer has the right to revise this job description at any time. You will be evaluated in part based on your performance of the responsibilities and/or tasks listed in this job description. You may be required perform other duties that are not included on this job description. The job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason, as per terms and conditions of your employment contract. We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to age, race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law.

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0 years

3 Lacs

Kollam

On-site

Job Profile: The Educational Technology & IT Systems Specialist is a key member of the school’s leadership and support team, responsible for managing all IT-related functions and driving technology integration across academics, administration, and marketing. This role blends technical expertise , networking knowledge , digital tools , and educational insight to create a future-ready learning environment. The specialist ensures reliable IT infrastructure, advises on the best use of technology for learning and school operations, and supports digital skill development for staff and students. Key Responsibilities: IT Infrastructure & Network Management Manage the school’s IT network, including Wi-Fi setup, routers, switches, firewalls, and internet security. Ensure smooth connectivity and resolve hardware, software, and network issues. Monitor server and data backup systems; ensure cyber-safety protocols are followed. Technology Integration in Education Advise school leadership on integrating smart classrooms, e-learning tools, and LMS platforms. Research and recommend tech upgrades aligned with school growth. Training & Digital Literacy Conduct training sessions on computer skills, internet safety, Google Workspace/MS Office, and Photoshop. Guide teachers and students on using digital tools creatively and effectively. CRM, SEO & Digital Marketing Support Implement and maintain CRM systems for admissions, communication, and follow-ups. Collaborate with marketing team to improve school website SEO, online presence, and digital campaigns. Tech Support & Maintenance Provide on-site tech support to staff and troubleshoot issues quickly. Maintain and update school hardware, software, and licensing. Required Skills & Qualifications: Degree in Computer Science, Information Technology, Networking, or Educational Technology. Strong knowledge of computer networking (LAN, WAN, routers, firewalls, IP management) . Experience with school IT systems, LMS, CRM tools, and educational platforms. Working knowledge of Photoshop, SEO, MS Office, and digital collaboration tools . Excellent communication and training skills. Preferred Certifications (Optional): CCNA / CompTIA Network+ Google Certified Educator Microsoft Certified IT Professional Job Types: Full-time, Permanent Pay: Up to ₹25,000.00 per month Benefits: Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Work Location: In person

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1.0 years

3 - 3 Lacs

Delhi

On-site

Supervising subordinates Coordinating software implementation and upgrades Determining IT budget and equipment needs Ensuring systems security Developing and implementing IT strategy Managing budgets and other resources Providing technical consultation and support in enterprise systems Requirements and skills Network Management: LAN/WAN, routers, switches, VPNs, firewalls. System Administration: Windows, Linux/Unix OS, Active Directory, server management. Database Knowledge: Basic knowledge of SQL, MySQL, Oracle, or other DBMS. Cybersecurity: Antivirus management, data protection, basic risk assessment. Hardware Troubleshooting: PCs, printers, servers, and mobile devices. Cloud Services: Familiarity with platforms like AWS, Azure, or Google Cloud. Backup and Recovery: Data backup tools and disaster recovery planning. Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹30,000.00 per month Shift: Day shift Experience: total work: 1 year (Required) Work Location: In person

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0 years

0 Lacs

Kolkata, West Bengal, India

On-site

Network Engineer - SDWAN Location : Kolkata Mode : Full time work from office (6 Days) Job Description: Experience on ITIL and Service Management concepts primarily Change, Incident and Event management. Good understanding of network monitoring concepts and tools. Experience working on Cisco LAN switching Experience working on Cisco routing and switching Experience working on Cisco Wireless,ISE Experience working on ZTNA Experience working on Cisco WAN environment. Ability to troubleshoot issues related to routing Protocols : OSPF, EIGRP, BGP Skills to analyze Network performance related issues Support Cisco / Fortinet per based LAN segments Experience working on TCP packet analyzer tools, ethereal, sniffer etc. Experience working on Cisco Wireless environment Experience working on Azure & AWS cloud networking.

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3.0 years

1 - 2 Lacs

India

On-site

Company Description iTSPIRE is a specialist in IT/ITES solutions and services Offering. which was formed in 2011. with a vision to provide cutting-edge technology to define the great meaning in the field of the Information Technology world. It has offices in Delhi, and Ranchi and undertakes work nationally for a range of clients in both the private and government sectors, We are a solutions-based organization and pride ourselves on problem-solving and assisting our clients in achieving their vision. We offer a wide bouquet of comprehensive services across the value chain. Our approach and Expertise is often a key factor in our ability to produce successful project outcomes. As a specialist in IT Solutions & and services, we work extensively in teams with other organizations on large projects either in a lead role or as a team member depending on a particular client's needs. iTSPIRE is a signatory to the New Innovative Service Protocol and is committed to achieving high-quality service outcomes. Role Description Design and deploy LANs, WANs, and wireless networks, including servers, routers, firewalls, Video Conference, IP PABX, load balancer hubs, switches, UPSs, and other hardware. Configure, test, and maintain LAN/WAN equipment and related services. Identifies, diagnoses, and resolves network problems. Architecting, creating, managing, and maintaining Network, Server, and PC health for clients (as defined by SLA) Managing existing and deploying new system configurations, including Windows Server, Virtualization Systems, Mobile Devices, Mobile Platforms, and Desktops (Windows and MAC) Provide Tier 2 and 3 support for internal and external customers. Provide formal corporate communications on directional changes or changes that will impact existing services. Select and implement security tools, policies, and procedures in conjunction with the company’s security team. Monitor and maintain all levels of network security internally and externally. Create and maintain comprehensive documentation for all implemented networks. Qualifications Previous working experience as a Network Engineer for a minimum of 3 years. Graduate/ Master’s in computer science, Engineering, or similar relevant field Cisco certifications, CCNA, or CCNP. In-depth knowledge of TCP/IP. Hands-on experience with equipment from Dell, Fortinet, SonicWALL, Cisco, Avaya, and Juniper or similar. Excellent organizational and time management skills Analytical, data-driven problem-solving. Job Type: Full-time Pay: ₹12,000.00 - ₹20,000.00 per month Ability to commute/relocate: Brambe, Ranchi, Jharkhand: Reliably commute or planning to relocate before starting work (Preferred) Experience: Network support: 1 year (Preferred) Location: Brambe, Ranchi, Jharkhand (Preferred) Willingness to travel: 25% (Preferred) Work Location: In person

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15.0 years

0 Lacs

Chennai

On-site

Project Role : Network & Svcs Operations Representative Project Role Description : Configure, integrate and manage the life cycle of telecommunication network elements and associated configuration across Fulfillment and Assurance. Manage back office system data records. Support customer activations and configuration adjustments. Must have skills : SD-WAN Operations Good to have skills : Wireless Technologies Operations Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary: As a Network & Services Operations Representative, you will engage in the configuration, integration, and management of telecommunication network elements. Your typical day will involve overseeing the life cycle of these elements, ensuring that all configurations are accurate and up to date. You will also manage back office system data records, support customer activations, and make necessary configuration adjustments to enhance service delivery and customer satisfaction. This role requires a proactive approach to problem-solving and collaboration with various teams to ensure seamless operations. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Assist in troubleshooting network issues and implementing corrective actions. - Collaborate with cross-functional teams to ensure effective service delivery. Professional & Technical Skills: - Must To Have Skills: Proficiency in SD-WAN Operations. - Good To Have Skills: Experience with Wireless Technologies Operations. - Strong understanding of network configuration and management. - Experience with telecommunication systems and their life cycle management. - Familiarity with customer activation processes and back office data management. Additional Information: - The candidate should have minimum 3 years of experience in SD-WAN Operations. - This position is based at our Chennai office. - A 15 years full time education is required. 15 years full time education

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0 years

2 - 3 Lacs

India

On-site

Network Design and Implementation: Designing, implementing, and maintaining network infrastructure, including LAN, WAN, and wireless networks. Planning and configuring network devices like routers, switches, and firewalls. Ensuring network security and data protection. Troubleshooting and Problem Solving: Identifying, diagnosing, and resolving network issues. Monitoring network performance and identifying potential bottlenecks. Providing technical support to users and other IT staff. Network Security: Implementing and maintaining network security measures, such as firewalls, intrusion detection systems, and VPNs. Staying up-to-date on the latest security threats and vulnerabilities. Collaboration and Communication: Working with other IT staff and stakeholders to ensure network needs are met. Communicating technical information clearly and concisely. Documentation: Maintaining accurate documentation of network configurations and procedures. Continuous Learning: Staying current with the latest network technologies and trends. Skills and Qualifications: Technical Skills: Strong knowledge of networking protocols (TCP/IP, DNS, DHCP, etc.). Experience with network devices (routers, switches, firewalls). Familiarity with network security technologies. Understanding of cloud networking concepts. Proficiency in network troubleshooting and performance tuning. Soft Skills: Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Attention to detail and organizational skills. Ability to adapt to new technologies and situations. Typical Tasks: Installing and configuring network hardware and software. Monitoring network performance and identifying potential problems. Troubleshooting network issues and implementing solutions. Maintaining network security and data protection. Providing technical support to users and other IT staff. Developing and implementing network security policies. Staying up-to-date on the latest network technologies and trends. Job Type: Full-time Pay: ₹20,000.00 - ₹30,000.00 per month Schedule: Day shift Work Location: In person

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2.0 - 3.0 years

1 - 2 Lacs

India

Remote

Key Responsibilities: Install, configure, and maintain various operating systems, including Windows, Linux, and macOS . Monitor and ensure high system performance, availability, and reliability across all environments. Manage and upgrade IT hardware and software, including patch management and system updates . Support and troubleshoot LAN/WAN infrastructure , including switches, routers, and firewalls. Administer and secure the Wi-Fi network infrastructure , adhering to IT security best practices. Provide technical support to end-users and IT support staff for escalated issues. Maintain accurate records of IT inventory, licensing, and assets . Monitor and respond to incidents through the IT ticketing system , ensuring timely resolution. Participate in IT audits, compliance activities, and risk assessments . Create and update documentation related to system configurations, processes, and procedures . Handle data backup operations across windows server, SQL databases. Configuring and managing Exchange Online, SharePoint Online, One drive for business, and other office services. Managing User accounts, including creating new accounts, assigning licenses, and resetting passwords. Configuring and managing email and Collaboration tools, such as outlook and teams. Provisioning and setup of new desktops, laptops and peripherals as part of either an upgrade or replacement request. Provide on-site support for office technology, such as copiers, printers, wireless, Audio/Video Conferencing. Creating Virtual Machines on NxtGen Speed cloud and Scale UP the configuration.Maintaining Inventory of desktops/laptops/software used and deployed. Working on any employee monitoring system used for employee activity who are working from home. Provided after-hours support for applications and project efforts when needed. Required Skills & Qualifications: Bachelor’s degree in Computer Science, Information Technology, or a related field . Minimum 2–3 years of experience as a System Administrator, Network Administrator , or in a similar technical role. Strong understanding of operating systems , networking protocols , and hardware troubleshooting . Proficient with tools and technologies such as Active Directory, DNS/DHCP, firewalls, virtualization (VMware/Hyper-V), backup solutions, and remote desktop tools. Working knowledge of network and system security , including firewalls, antivirus, and patching policies. Strong analytical, documentation , and problem-solving skills. Effective communication skills with the ability to work both independently and collaboratively. Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Health insurance Shift: Fixed shift Work Location: In person

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3.0 - 6.0 years

4 - 6 Lacs

Bengaluru

Work from Office

Responsibilities: * Manage Linux servers, firewalls & VPNs * Ensure cybersecurity compliance * Oversee LAN/WAN networks & vendors * Collaborate with stakeholders on infrastructure strategy * Provide IT infra support & maintenance Health insurance Provident fund

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0.0 - 1.0 years

0 - 0 Lacs

Brambe, Ranchi, Jharkhand

On-site

Company Description iTSPIRE is a specialist in IT/ITES solutions and services Offering. which was formed in 2011. with a vision to provide cutting-edge technology to define the great meaning in the field of the Information Technology world. It has offices in Delhi, and Ranchi and undertakes work nationally for a range of clients in both the private and government sectors, We are a solutions-based organization and pride ourselves on problem-solving and assisting our clients in achieving their vision. We offer a wide bouquet of comprehensive services across the value chain. Our approach and Expertise is often a key factor in our ability to produce successful project outcomes. As a specialist in IT Solutions & and services, we work extensively in teams with other organizations on large projects either in a lead role or as a team member depending on a particular client's needs. iTSPIRE is a signatory to the New Innovative Service Protocol and is committed to achieving high-quality service outcomes. Role Description Design and deploy LANs, WANs, and wireless networks, including servers, routers, firewalls, Video Conference, IP PABX, load balancer hubs, switches, UPSs, and other hardware. Configure, test, and maintain LAN/WAN equipment and related services. Identifies, diagnoses, and resolves network problems. Architecting, creating, managing, and maintaining Network, Server, and PC health for clients (as defined by SLA) Managing existing and deploying new system configurations, including Windows Server, Virtualization Systems, Mobile Devices, Mobile Platforms, and Desktops (Windows and MAC) Provide Tier 2 and 3 support for internal and external customers. Provide formal corporate communications on directional changes or changes that will impact existing services. Select and implement security tools, policies, and procedures in conjunction with the company’s security team. Monitor and maintain all levels of network security internally and externally. Create and maintain comprehensive documentation for all implemented networks. Qualifications Previous working experience as a Network Engineer for a minimum of 3 years. Graduate/ Master’s in computer science, Engineering, or similar relevant field Cisco certifications, CCNA, or CCNP. In-depth knowledge of TCP/IP. Hands-on experience with equipment from Dell, Fortinet, SonicWALL, Cisco, Avaya, and Juniper or similar. Excellent organizational and time management skills Analytical, data-driven problem-solving. Job Type: Full-time Pay: ₹12,000.00 - ₹20,000.00 per month Ability to commute/relocate: Brambe, Ranchi, Jharkhand: Reliably commute or planning to relocate before starting work (Preferred) Experience: Network support: 1 year (Preferred) Location: Brambe, Ranchi, Jharkhand (Preferred) Willingness to travel: 25% (Preferred) Work Location: In person

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3.0 - 6.0 years

0 Lacs

Bengaluru, Karnataka, India

On-site

Job Title: Network Engineer Location: Bengaluru Experience: 3-6 years Budget: 8-10 LPA About The Role: This role is focused on designing, deploying, and maintaining scalable and secure network infrastructure across warehouse, cloud, and edge environments. It involves hands-on VPN and firewall management, network architecture optimization, and compliance with security standards. The position also requires strong cross-functional collaboration, customer-facing IT support, and maintaining robust documentation to support deployments and incident resolution. Responsibilities: Network Infrastructure & Architecture Design, deploy, and optimize internal and edge network infrastructure (warehouse sites, operations centers, cloud interfaces). Perform capacity planning, load analysis, and recommend scalable network architecture Specify and configure equipment racks, cable management, power/facility layouts, and networking hardware. Assist with VLAN planning and inter-device LAN configurations (e.g., scanners, servers) Collaborate with sysadmin and DevOps teams for cross-cutting issues. Periodically review and advise on improvements to network architecture (e.g., resilient VPNs, bandwidth isolation, zero-trust) Security & Compliance Define, implement, and enforce network security policies including firewall, VPN , intrusion detection/prevention Manage and update firewall policies , NAT rules, and routing Conduct periodic vulnerability assessments, audits, and security hardening Support secure key management and audit-ready configuration practices Familiarity with SOC 2 or ISO 27001 principles preferred Network & VPN Management Configure and maintain site-to-site IPsec/IKEv2 VPN tunnels Respond to connectivity issues, tunnel drops, and re-keying needs Maintain high VPN uptime and participate in incident diagnosis/resolution Monitoring & Troubleshooting Monitor network performance, uptime, and traffic using diagnostic tools Perform root cause analysis, corrective measures, upgrades, and routine maintenance Maintain shared change-logs for all infrastructure adjustments Customer-Facing IT Support & Documentation Participate in onboarding calls with customer IT/security teams: Explain company's network architecture Help resolve firewall/VPN questions Create and maintain reusable network documentation: “Ports & Protocols” reference sheets Deployment diagrams Security FAQs and IT response templates Maintain internal playbooks to streamline future deployments Cross-Functional Collaboration Work with software, operations, and customer engineering teams on solution deployments Consult on client-facing projects and support scalable documentation Join periodic planning calls with company's technical operations team Provide monthly/quarterly summaries on VPN uptime, incident patterns, config changes Qualifications: Bachelor’s degree in Computer Science, IT, Electrical Engineering, or equivalent experience 3 - 6 years of experience in network design, deployment, and security Hands-on with: Firewalls (e.g., FortiGate, Palo Alto) Managed switches, routers , access points HA clusters, SD-WAN, VPN, NAT/SNAT/DNAT Strong proficiency with: -Routing protocols (IGP/OSPF, BGP) -VLANs, trunking, STP/RSTP, EtherChannel -TCP/IP, DNS, DHCP, VoIP, MPLS, hybrid cloud networks Required: Linux familiarity and scripting basics for network automation Certifications such as CCNP, CCIE, or CISSP preferred Strong documentation habits Fluency in English for technical discussions with enterprise IT and InfoSec teams Experience with Slack, Teams, Jira workflows Nice-to-Haves Experience with warehouse-edge robotics or IoT environments Exposure to cloud platforms (e.g., Microsoft Azure) Experience with CI/CD approaches to network provisioning Prior collaboration in U.S.–India cross-time-zone teams

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0.0 - 3.0 years

0 - 0 Lacs

Swargate, Pune, Maharashtra

Remote

Job Title: Technical Support Executive – E-Surveillance Location: Swargate, Pune Department: Technical / Support Employment Type: Full-time Role Overview: We are seeking a skilled and dedicated Technical Support Executive – E-Surveillance to manage installation, configuration, troubleshooting, and maintenance of electronic surveillance systems. The ideal candidate will have hands-on experience with CCTV, biometric access controls, intrusion detection systems, sensors, and remote monitoring technologies . The role involves providing both on-site and remote technical assistance to ensure smooth functioning and uptime of systems deployed across client sites. Key Responsibilities: Install and configure E-Surveillance systems including CCTV, DVR/NVR, biometric access control, sensors, and control panels. Provide remote technical support using tools like TeamViewer or AnyDesk. Troubleshoot and resolve hardware, software, and network-related issues related to surveillance equipment. Assist in network configuration including LAN/WAN, IP assignments, and router setup. Maintain wiring, electronic components, and ensure proper cable management at all installations. Coordinate with internal teams and vendors to ensure timely support and resolution. Maintain records of maintenance, incidents, and resolutions for audits and service quality tracking. Educate clients on system usage and best practices for surveillance operations. Required Skills & Competencies: Strong hands-on knowledge of CCTV/IP cameras, DVR/NVR, and Video Management Systems (VMS). Experience with access control systems, intrusion detection panels, and related sensors. Proficiency in configuring static IPs, routers, and understanding of basic networking principles. Familiarity with remote access tools like AnyDesk and TeamViewer. Sound understanding of electronic components, system wiring, and troubleshooting. Basic awareness of cybersecurity practices for surveillance systems. Excellent communication and interpersonal skills. Problem-solving attitude and the ability to handle multiple client issues simultaneously. Qualifications: Diploma / Bachelor's Degree in Electronics, Computer Science, IT, or related technical field. 1–3 years of experience in surveillance system installation and support preferred. Freshers with strong technical knowledge and interest in the surveillance domain are also encouraged to apply. Job Types: Full-time, Permanent, Fresher Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Health insurance Provident Fund Location: Swargate, Pune, Maharashtra (Required) Work Location: In person

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6.0 - 10.0 years

0 Lacs

Mumbai, Maharashtra, India

On-site

About Company: They balance innovation with an open, friendly culture and the backing of a long-established parent company, known for its ethical reputation. We guide customers from what’s now to what’s next by unlocking the value of their data and applications to solve their digital challenges, achieving outcomes that benefit both business and society. Job Title: Network Architect Location: mumbai,pune,indore Work Mode: Hybrid Mode Experience: 6-10years Job Type: Contract to hire (C2H) Notice Period: - Immediate joiners. Mandatory Skills: WAN,LAN,WAP. Additional skills: • Developing the overall architecture of networks, including LANs, WANs, and intranets, and determining the placement of hardware and software. • Choosing appropriate hardware, software, and protocols to support the network's functionality and security. • Overseeing the installation and configuration of network components, ensuring they are integrated effectively. • Analyzing network traffic and system performance to identify areas for improvement and ensure optimal operation. • Resolving network issues, performing routine maintenance, and upgrading systems to maintain peak performance • Creating and maintaining detailed documentation of the network design, configurations, and procedures for future reference. • 6-8 years in Network Architect

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0 years

0 Lacs

Coimbatore, Tamil Nadu, India

Remote

Job Description We are looking for an experienced Senior Network Engineer with a good background in Ansible to join our team. The ideal candidate will involve in implementation, and management of advanced network infrastructures, focusing on automation and optimization. Key Responsibilities Managing network infra with 24/7 support environment and provide 99% network up time Managing & Troubleshooting of LAN, VLAN, Web filter, IP routing, LACP, Wireless & WAN networks Hands on experience on Palo Alto firewalls, Cisco switches, HP Procurve, Aruba Wireless Good to have knowledge on F5 load balancer, ClearPass, Aruba Wireless IAP/ Controller based Radius Integration Develop, test, and maintain Ansible for network automation. Monitor network performance and implement improvements. Troubleshoot and resolve advanced network issues. Collaborate with cross-functional teams to ensure network reliability and security. Mentor junior network engineers and provide technical guidance. Maintain comprehensive network documentation and ensure compliance with industry standards. Qualifications Bachelors degree in computer science, Information Technology, or a related field. Extensive experience as a Network Engineer, with a focus on senior-level responsibilities. Knowledge in Ansible for network automation. Deep understanding of network protocols (e.g., TCP/IP, BGP, OSPF). Experience with network hardware (e.g., routers, switches, firewalls). Strong problem-solving and communication skills. Relevant certifications (e.g., CCNA, CCNP, CPNSA) are highly Skills : Experience with cloud networking (e.g., AWS, Azure). Familiarity with other automation tools (e.g., Terraform, Puppet). Knowledge of network security best practices. Knowledge in scripting languages (e.g., Python, Bash). Experience with network monitoring tools (e.g., Nagios, SolarWinds). Understanding of SDWAN (Software-Defined Networking) technologies. Knowledge of containerization and orchestration (e.g., Docker, Kubernetes). Experience with VPN and remote access solutions. Familiarity with ITIL processes and frameworks. (ref:hirist.tech)

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5.0 - 9.0 years

0 Lacs

karnataka

On-site

As a highly skilled Principal Network Engineer, you will be responsible for the ongoing support and reliability of all components within the LSEG ecosystem, including platforms, networks, applications, and services. Your role will involve providing escalation support for critical network services to ensure the operational stability and performance of the LSEG global network. You will identify opportunities for enhancements and improvements, defining requirements for software automation to boost the network's features, functions, and reliability, thereby supporting LSEG's digital platforms. You will play a pivotal role in designing, building, and maintaining systems, software, and applications across various domains to deliver top-quality outcomes. Independently making technical design decisions and amendments, you will lead the workload effectively. By analyzing data and understanding business requirements, you will translate them into technical specifications that align with infrastructure and network capacity needs. Developing dashboards for near real-time network status updates will be part of your responsibilities. Collaborating closely with network operations and service teams, you will provide in-depth technical support and guidance for multicast and WAN-related issues and implementations. Your role requires proactive problems solving skills, a deep understanding of multicast protocols, WAN infrastructure, and a dedication to delivering exceptional service. You will also lead upgrades when necessary, coordinating efforts with internal teams and third parties, ensuring accurate documentation and monitoring system performance to support business activities and continuous improvement. In addition, you will support the deployment of engineering patterns, contribute to creating solutions through coordinating design requirements for automation, testing, and release. Your expertise in network products and services with a focus on Cisco WAN technologies, LAN, WAN, MPLS, VPLS, LDP, GRE, BGP, OSPF, ISIS, multicast concepts, network automation, DevOps, Agile methodologies, project management tools, network packet analysis, load balancing technologies, low-latency technologies, Data Centre Networking, Service Management processes, and excellent communication skills in English will be essential for success in this role. Preferred qualifications include a bachelor's degree in a technology-related field, CCIE certification, significant experience in technology-focused positions, extensive knowledge of routing and switching protocols, substantial experience as a WAN Network Engineer, exposure to Network Service Providers or the Financial Services Sector, and proficiency in Service Management processes with ITIL knowledge. Your role at LSEG will be instrumental in driving financial stability, empowering economies, and enabling sustainable growth through your expertise and dedication to excellence.,

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3.0 - 31.0 years

5 - 10 Lacs

Sadar Bazar, New Delhi

On-site

Job Description: Sales & Business Development Identify and pursue new business opportunities in the IT infrastructure and solutions space. Develop and maintain relationships with clients to generate repeat and referral business. Achieve sales targets and contribute to revenue growth. Technical Pre-Sales Support Understand client requirements and recommend suitable IT solutions with help of technical team. Prepare and deliver technical presentations and product demonstrations. Coordinate with technical teams to develop proposals and quotations. Product Knowledge & Consulting Possess sound knowledge of networking products such as routers, switches, firewalls, and servers. Consult clients on LAN/WAN design, network architecture, and security solutions. Stay updated with new technologies, market trends, and competitive products. Commercial & Proposal Management Prepare techno-commercial proposals, RFP responses, and pricing models. Negotiate pricing and terms with customers in coordination with internal teams. Ensure profitability while maintaining customer satisfaction. Project Coordination Collaborate with project teams for smooth implementation of IT solutions. Act as a liaison between clients and internal teams during the project lifecycle. Client Relationship Management Provide post-sales support and build long-term relationships. Handle client queries, feedback, and ensure timely issue resolution. Documentation & Reporting Maintain sales records, pipeline reports, and forecasting data. Provide regular updates to management on market intelligence and competitor activity. Key Requirements: Bachelor's degree in any stream. 3–5 years of experience in IT solution sales or techno-commercial role. Basic knowledge of routers, switches, firewalls, servers, LAN/WAN. Excellent communication, negotiation, and interpersonal skills. Ability to bridge the gap between technical requirements and business goals.

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3.0 - 31.0 years

1 - 3 Lacs

Borivali East, Mumbai/Bombay

On-site

Arihant Infotech is looking for an experienced and hands-on *Hardware Engineer* with a strong understanding of hardware assembly, installation, and troubleshooting across various computing environments. The ideal candidate must be adept at maintaining and supporting desktops, laptops, servers, and specialized equipment like workstations and graphic-intensive systems. Key Responsibilities •⁠ ⁠Assemble, install, and configure branded *desktops, laptops, servers, and **workstations*. •⁠ ⁠Diagnose and resolve hardware issues related to *motherboards, RAM, HDD/SSD, graphics cards*, and peripheral components. •⁠ ⁠Install and configure *external devices* such as *printers, cameras, graphic cards, storage devices*, etc. •⁠ ⁠Perform *preventive maintenance*, upgrades, and replacements of hardware components as needed. •⁠ ⁠Maintain system performance and *troubleshoot errors* in both standalone and networked environments. •⁠ ⁠Provide technical support for *on-site* hardware issues and ensure minimal system downtime. •⁠ ⁠Document technical issues, resolutions, and maintain asset records. •⁠ ⁠Collaborate with the networking team to ensure smooth *hardware-network integration. Skills & Qualifications •⁠ ⁠Minimum *3 years of relevant experience* in a hardware engineering role. •⁠ ⁠Strong knowledge of *assembling and servicing branded IT hardware* (HP, Dell, Lenovo, etc.). •⁠ ⁠Practical experience in troubleshooting *Windows/Linux-based systems*. •⁠ ⁠Familiarity with *network topologies, IP addressing*, and basic LAN/WAN setup. •⁠ ⁠Ability to interpret technical manuals and schematics. •⁠ ⁠Good verbal and written communication skills. •⁠ ⁠Self-motivated with the ability to work independently or as part of a team

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0 years

0 Lacs

India

On-site

Job Summary: We are seeking an experienced and highly skilled Senior Network Engineer to design, implement, manage, and troubleshoot complex network infrastructures. This role involves working across teams to ensure reliable, secure, and scalable connectivity for enterprise systems and cloud services. The ideal candidate will have deep expertise in networking technologies, security best practices, and cloud/hybrid architectures. Key Responsibilities: Design, configure, and maintain LAN, WAN, VPN, wireless, and cloud-based networks. Lead network planning and architecture decisions to support business growth and scalability. Monitor network performance and availability, and proactively resolve bottlenecks or outages. Implement and maintain network security policies, firewalls, and access control mechanisms. Troubleshoot and resolve complex network issues and escalations. Evaluate and integrate new networking tools, technologies, and best practices. Collaborate with IT, cybersecurity, DevOps, and cloud teams on infrastructure projects. Maintain up-to-date network documentation, diagrams, and standard operating procedures. Conduct risk assessments and participate in disaster recovery planning and testing. Requirements: Bachelor’s degree in Computer Science, Information Technology, or a related field. Expert-level knowledge of routing, switching, subnetting, VLANs, and TCP/IP protocols. Hands-on experience with Cisco, Juniper, Fortinet, Palo Alto, or equivalent network devices. Proficiency with network monitoring and troubleshooting tools (e.g., Wireshark, SolarWinds, Nagios). Strong understanding of network security principles (firewalls, IPS/IDS, VPNs, NAC). Familiarity with cloud networking (AWS, Azure, GCP) and hybrid architectures. Experience with SD-WAN, VoIP, DNS/DHCP, load balancers, and network automation tools. Preferred Qualifications: Professional certifications such as CCNP, CCIE, JNCIP, or equivalent. Experience with scripting or automation (Python, Ansible, Terraform). Knowledge of ITIL practices and change management processes. Strong project management and leadership skills.

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2.0 - 6.0 years

0 Lacs

hyderabad, telangana

On-site

You will be responsible for configuring network hardware such as servers, routers, and switches. This includes upgrading and repairing computer networks. Your role will involve troubleshooting network issues and collaborating with network architects in designing network models. Additionally, you will be expected to develop methods and tools for testing and implementing new LAN/WAN equipment. As a part of your daily tasks, you will engage in regular network troubleshooting activities to identify and resolve network connectivity issues. The ideal candidate should have at least 2 years of successful experience in network troubleshooting. This is a full-time position with a day shift schedule. The preferred candidate will have a minimum of 3 years of experience in computer hardware and 2 years of experience in networking. The work location for this position is in Hyderabad, Telangana, and it requires in-person presence.,

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1.0 - 6.0 years

3 - 8 Lacs

Noida, Pune, Delhi / NCR

Work from Office

Active Directory || Tech Support || Server Support || O365 || Exchange Grads/ UGs Salary up to 3.5lpa - 8.4lpa (Based on last salary 25-30% hike) Location- Gurugram / Pune Excellent comms & written skills Call for more details Required Candidate profile Need strong knowledge & experience in Active Directory, DNS, DHCP, O365 & it's products, FSMO, Group policy, etc. Candidate must have excellent communication skills. Must have exp into DNS / DHCP / Telnet / Share point / FSMO / Group Policy / In tunes / EXOP / ODSP / Active Directory / O365 / EPS Etc. Role: Technical Support - Voice / Blended Perks and benefits Both side Cabs Interested can share their resume on ankita2.jobfinder@gmail.com ' CALL- 8840819455

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1.0 - 6.0 years

3 - 8 Lacs

Kolkata, Mumbai, New Delhi

Work from Office

Do you relish the prospect of working with the most cutting-edge technology? Would supporting the biggest global network excite you? Join our Compute team! The Akamai Compute Operations Center monitors, troubleshoots and maintains Akamais deployed Compute infrastructure in a 24/7 environment. Our Operations Center enables Akamais cloud infrastructure to deliver content and applications, regardless of network traffic. Partner with the best You will work in a 24/7 Operations Center, managing monitoring, incident response, troubleshooting, and infrastructure maintenance. Responsibilities include resolving issues and enhancing customer experiences through prompt detection and problem mitigation. As a Platform Operations Engineer, you will be responsible for: Handling and resolving incidents end-to-end, conducting investigations, troubleshooting, and escalating when necessary. Handling internal and external communication (status page, tickets, Slack, Webex etc.) Creating and/or update procedures, run-books, diagrams, and other documentation on a continual basis Partnering with senior engineering teams during scheduled or emergency maintenance activity Do what you love To be successful in this role you will: Have 1+ years of relevant experience and a Bachelors degree or its equivalent. Have experience working in a Systems administration or DevOps role Troubleshoot mission-critical Linux servers within virtualized environments. Be familiar with best practices of Linux systems administration Be familiar with TCP/IP in internet working/WAN data communications. Have experience in a hosting environment or other cloud-based IAAS or SAAS Work in a way that works for you Learn what makes Akamai a great place to work Connect with us on social and see what life at Akamai is like! We power and protect life online, by solving the toughest challenges, together. At Akamai, were curious, innovative, collaborative and tenacious. We celebrate diversity of thought and we hold an unwavering belief that we can make a meaningful difference. Our teams use their global perspectives to put customers at the forefront of everything they do, so if you are people-centric, youll thrive here. Working for you At Akamai, we will provide you with opportunities to grow, flourish, and achieve great things. Our benefit options are designed to meet your individual needs for today and in the future. We provide benefits surrounding all aspects of your life: Your health Your finances Your family Your time at work Your time pursuing other endeavors Our benefit plan options are designed to meet your individual needs and budget, both today and in the future. About us Join us Are you seeking an opportunity to make a real difference in a company with a global reach and exciting services and clients? Come join us and grow with a team of people who will energize and inspire you!

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11.0 - 13.0 years

10 - 14 Lacs

Hyderabad

Work from Office

ABOUT EVERNORTH: Evernorth exists to elevate health for all, because we believe health is the starting point for human potential and progress. As champions for affordable, predictable and simple health care, we solve the problems others don t, won t or can t. Our innovation hub in India will allow us to work with the right talent, expand our global footprint, improve our competitive stance, and better deliver on our promises to stakeholders. We are passionate about making healthcare better by delivering world-class solutions that make a real difference. We are always looking upward. And that starts with finding the right talent to help us get there. Position Overview The EOCC Level 2 Ops team provides IT infrastructure services and support to internal and external Cigna customers. In this role, you will provide solutions to a variety of technical problems of moderate scope and complexity. The EOCC Level 2 team responds to technical issues that are reported to us via eyes on glass monitoring, ServiceNow Incidents, and User reports. The EOCC L2 team performs triage, resolution, and coordinates/leads managed incident calls to assist with troubleshooting and issue resolution for high priority incidents that impact the enterprise. This position works under general supervision and follows established procedures to perform work with a high degree of accuracy and efficiency. The Evernorth Technology strategy is fully aligned with our business strategy, resulting in an opportunity for you to influence in various directions this includes technology\business direction but also recruiting and mentoring employees and influencing selection of and relationships with vendor resources to ultimately build and contribute within a world class Delivery Vertical. This is a hands-on position with visibility to the highest levels of Evernorth management who are motivated to see the successful results of our efforts. The solution focuses on enabling this change using the latest technologies and development techniques Responsibilities Responsible for responding to technical issues that are reported to us via eyes on glass monitoring, ServiceNow Incidents, and User reports. Demonstrate strong leadership and effective communication skills while coordinating and leading managed incident calls. Provide Level 2. 5 troubleshooting and incident resolution. Identifies opportunities and drives process improvements. Partners with other teams within and outside of the org to increase the quality of alerts/Incidents coming to the team. Drive a culture of continuous improvement and accountability. Qualifications Required Skills: Strong written and verbal communication skills with the ability to interact with all levels of the organization. Strong interpersonal/relationship management skills. Troubleshooting and problem-solving. Well-versed in tools such as Splunk, NewRelic, Dynatrace and a holistic understanding of Technology Functions. Have good understanding of on and off prem cloud solutions. System Administration proficiency with UNIX, Linux, and Windows operating systems. Experience with virtualizations (VMWare tools)Strong understanding of Citrix environments. General network knowledge of WAN, LAN, TCP/IP, Load balancers, Etc. Ability to manage and troubleshoot general database issues. Required Experience & Education: 11-13 Years of experience required5 years direct Technology experience preferred Proven experience leading/managing technical teams with a passion for developing the talent within the team. Experience with vendor management in an onshore/offshore model. Desired Experience: System Monitoring and Management Scripting and automation Experience with one or more of the following network, system, or application management tools preferable:

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3.0 - 8.0 years

3 - 7 Lacs

Chennai

Work from Office

Job Description: Location Chennai Exp 3+years Job Purpose : Alarm surveillance and response to Network Element events, including: Class 4 or 5 Voice Switches (5E/DMS/Metaswitch) SS7 AIN NG911 Central Office/Customer Transport events Access network (DSLAMs, GPON OLTs) Video network Core IP routers and switches for LAN, WAN, ATM, ADSL, Internet, and other data offerings Tracking and monitoring maintenance performance and the impact on other processes Monitor and respond to CBT Security alarms using the Pegasys Security support system Monitor and respond to fire alarm system and building maintenance alarms Monitor ticket status and update log sheets daily Monitoring and following up on closed work items Respond to Network System outages and Emergency service conditions by following established procedures/protocols Effectively multi tasks to achieve specific measurable goals toward productivity and quality May be required to assist with the primary duties of other NOC profile May be required to cross train others Participates in 24/7 Surveillance center schedule; this schedule includes working other shifts, weekends, and holidays as needed Participates in disconnects, maintenance, and support functions of DS (digital signal) services Essential Functions: Demonstrated experience in at least one of the following areas: Voice or data switching equipment TDM or WDM transport equipment GPON or VDSL access equipment Demonstrated experience understanding CBT support, element management and network monitoring systems Demonstrated experience using PCs Demonstrated experience understanding element management or network monitoring systems preferred Demonstrated experience in a call center or operations center environment

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