About Walr: Walr is a data creation company that supports insight professionals globally. It specialises in reaching diverse audience segments, leveraging proprietary technology, and offering bespoke services. With a comprehensive suite of tools, backed by a team of seasoned industry professionals, Walr’s services include efficient data collection methods, intuitive data visualisation and reporting techniques, and supportive and transparent advice. Walr exists to unify the complex and fragmented research process by introducing more efficient, rapid, and straightforward methods. As a rapidly growing company and acclaimed recipient of the Best Workplace in Tech™ and Best Workplace in Wellbeing™ titles, we're not just offering a job – we're inviting you to shape our journey. Empowerment and growth define us. Join us in reshaping the future of business. About The Role: Walr is hiring a People Coordinator to support our global People team across the full employee experience. This role suits someone who’s detail-oriented, comfortable navigating people data, and brings sound judgment to everything they do. We’re looking for a thoughtful, collaborative team player who cares about creating a great workplace and is ready to roll up their sleeves as we grow. If that sounds like you, we’d love to hear from you! Key Responsibilities: Coordinate all stages of the employee journey from onboarding, internal moves, and off-boarding ensuring a seamless experience that puts people first. Act as a key point of contact for employees, supporting day-to-day queries and helping to resolve issues to maintain a smooth and supportive working environment. Maintain accurate and compliant employee records, contracts, and documentation in line with legislation and company policies. Work with hiring managers to coordinate recruitment processes, including interview scheduling, candidate communication, and ensuring a consistent hiring experience. Draft and manage employment contracts and contractual changes for our employees. Support the planning and delivery of employee engagement activities and internal events across global and regional teams. Contribute to team-wide projects such as process improvements, policy updates, and other initiatives. Coordinate learning activities, including organising training sessions and sharing learning resources. Use People systems such as HRIS, ATS, payroll, and expense tools confidently, supporting others where needed. Prepare People data reports and surface relevant insights that support team and business priorities. Lead the monthly UK payroll review process preparing data, identifying changes, and coordinating with relevant teams. Manage the administration of UK pensions, ensuring timely and compliant processing. Essential Skills & Experience: Experience in a similar role, ideally in a fast-paced, growing company. 2-3 years of experience in HR / People Operations, Generalist or a similar role. Bachelor's degree in HR, Business Administration, or related field. Proficient in MS Office – PowerPoint, Excel. Highly organised with strong multitasking and prioritisation skills. High attention to detail and strong ownership mentality. Experience coordinating in-office events or team socials. People-focused with a proactive, solution-oriented mindset. Confident with tools such as Slack, Notion and Microsoft Office. Experience with HRIS software such as HiBob and ATS tools like Team Tailor. Experience supporting global teams. Desired Attributes: Strong interpersonal skills: Builds rapport easily and communicates effectively to establish positive relationships and resolve conflicts amicably. Initiative and Proactivity: Demonstrates a proactive approach to problem-solving and task execution, consistently taking initiative to address challenges and drive projects forward without waiting for direction. Detail-oriented with excellent organisational skills: Shows meticulous attention to detail in tasks and projects, ensuring accuracy and completeness. Possesses exceptional organisational skills to manage multiple responsibilities efficiently and meet deadlines consistently. Attention to detail: Dedication to precision and pride in applying a meticulous approach to the areas within their remit. Strong communication skills: Business level English comprehension and ability to communicate clearly, in writing and orally, with any teammate or key stakeholder. Show more Show less
About Walr: Walr is a data creation company that supports insight professionals globally. It specializes in reaching diverse audience segments, leveraging proprietary technology, and offering bespoke services. With a comprehensive suite of tools, backed by a team of seasoned industry professionals, Walr’s services include efficient data collection methods, intuitive data visualization and reporting techniques, and supportive and transparent advice. Walr exists to unify the complex and fragmented research process by introducing more efficient, rapid, and straightforward methods. As a rapidly growing company and acclaimed recipient of the Best Workplace in Tech™ and Best Workplace in Wellbeing™ titles, we're not just offering a job – we're inviting you to shape our journey. Empowerment and growth define us. Join us in reshaping the future of business. About The Role: Walr is seeking a highly motivated Business Operations Manager with a strong background in bidding and team management to join our dynamic Operations Team. You will play a critical role in driving operational excellence, fostering collaboration, and contributing to our strategic goals through efficient delivery and client satisfaction. This role requires a blend of operational leadership, a deep understanding of global sample supply, and analytical thinking. Key Responsibilities: Lead, coach, and support a team that manages client bid responses and admin support, making sure we deliver with speed and accuracy every time. Own the bidding process — ensuring we meet the highest standards of speed and quality. Be the go-to person for complex bids and administrative escalations, helping the team move quickly and confidently. Spot opportunities to improve how we work — from removing bottlenecks to introducing scalable, efficient processes. Work closely with Sales and Project Management to deliver a seamless client experience, from first contact to project handover. Keep an eye on performance — track key metrics, celebrate wins, and share updates with senior leadership. Build a team culture that values ownership, learning, and doing great work — together. Jump in on cross-team projects, share what works, and help raise the bar across the business. Desired Experience: A track record of managing and growing high-performing teams. Comfort working at pace — you thrive in fast-moving, deadline-driven environments. A sharp, analytical mindset with a love for streamlining processes and solving problems. Experience in fast-paced, client-focused settings — ideally in market research, technology, or data solutions. Familiarity with CRM tools like HubSpot or Salesforce is a bonus. Flexibility to support teams and clients across different time zones. Desired Skills & Attributes: Accountable and Dependable: Consistently delivering high-quality work and supports broader team goals. Leadership-Oriented: Strong people management and motivational skills, with a commitment to team success. Client-Centric Mindset: Proactively anticipates client needs and goes the extra mile to deliver value. Detail-Oriented: Ability to produce work of a consistently high standard with precision and care. Critical Thinker: Uses their extensive knowledge to interpret data and provide appropriate solutions. Effective Communicator: Communicates clearly, professionally, and empathetically with internal and external stakeholders. Collaborative Team Player: Willing to step up, support colleagues, and contribute to a positive, high-performing team culture. What we offer: At Walr, we know that a one-size-fits-all approach doesn’t work when it comes to supporting a global team. That’s why we design our benefits with local relevance in mind while staying grounded in a shared sense of purpose and culture. Here’s an overview of the benefits most relevant to the regions this role sits in: 30 days of leave, inclusive of bank holidays – because rest is part of doing great work. Up to 26 weeks maternity leave and 7 days paternity leave – time for life’s biggest moments Provident Fund (PF) contributions – we match your contributions starting from ₹1,800, up to 12% of your base CTC, depending on how much you choose to contribute Monthly snack, phone, and internet allowances – to help you stay connected, fuelled, and ready for the day Ergonomic work setup – everything you need to stay comfortable and productive Family-friendly health coverage – group medical insurance for you, your spouse, and up to two children Accidental insurance – added peace of mind, just in case Monthly lunch allowance – meals on us, every month Quarterly team meetups and socials – time to connect, unwind, and build relationships Recognition awards – celebrating individuals who go above and beyond Work from anywhere – up to 8 weeks of location flexibility each year Our commitment to diversity, equity & inclusion We’re building a workplace that works for everyone. We know that teams thrive when they bring together different voices, backgrounds, and perspectives — so we’re actively working to make sure everyone feels seen, heard, and valued. Whether it’s how we hire, grow talent, or shape our culture, inclusion is at the heart of what we do. If you’re passionate, curious, and ready to make an impact, you belong here. What we value: At Walr, our values are more than just words - they guide how we work, how we treat each other, and how we show up. We Delight through Dedication: We go the extra mile for our customers. We’re proactive, solutions-focused, and relentless in our pursuit of great service. If something’s not working, we fix it. Fast. We Lead with Trust: We trust each other to make smart decisions — using data, yes, but also judgement, empathy and integrity. We act like true partners, not passengers. We Revel in Innovation: We think differently. Whether it’s new tech, new ways of working or better experiences for clients — we’re not afraid to challenge the status quo. Progress matters more than perfection. We Celebrate as a Team: We share wins, give credit freely, and support each other through the tough stuff. We show up with curiosity, humility, and a belief that we’re better together. We Are Empowered to Act Like Owners: We take responsibility, even when it’s not in our job description. We make bold calls, stay accountable, and keep the bigger picture in mind. How we work: Our behaviours- Our behaviours bring our values to life. They define what great looks like in action: Ownership & Accountability: We follow through, face challenges head-on, and step up without waiting to be asked. Excellence: We hold a high bar - for ourselves, our work, and our impact. Customer-Centricity: We deeply understand our clients’ needs and go beyond to deliver standout experiences. Proactive Problem Solving: We don’t just fix things - we anticipate, collaborate, and innovate to get ahead of the curve. Urgency: We move fast with intention - balancing speed and never compromising on quality. Positivity: We stay constructive, even under pressure. We uplift the team and create an environment where people want to do their best work.
About Walr Walr is a data creation company that supports insight professionals globally. It specializes in reaching diverse audience segments, leveraging proprietary technology, and offering bespoke services. With a comprehensive suite of tools, backed by a team of seasoned industry professionals, Walr’s services include efficient data collection methods, intuitive data visualization and reporting techniques, and supportive and transparent advice. Walr exists to unify the complex and fragmented research process by introducing more efficient, rapid, and straightforward methods. As a rapidly growing company and acclaimed recipient of the Best Workplace in Tech™ and Best Workplace in Wellbeing™ titles, we're not just offering a job – we're inviting you to shape our journey. Empowerment and growth define us. Join us in reshaping the future of business. Please note that this is a 7-month contractual role. Roles and Responsibilities Technical Leadership Leading the design, implementation, and continuous improvement of scalable test automation frameworks and tools to support end-to-end, integration, performance, and regression testing. Establish and enforce best practices for testing strategies, ensuring high-quality across all engineering projects. Identify and address testing bottlenecks, proactively optimizing test processes and tools to enhance productivity and coverage. Drive the adoption of modern testing methodologies, ensuring industry leading standards in high-quality software delivery. Ensure comprehensive test coverage through the development and execution of well-structured test plans, cases, and scenarios. Stay hands-on with coding and debugging automated test scripts, with a focus on maintaining a high level of technical proficiency. Management & Mentorship Lead, mentor, and inspire a team of test engineers, fostering a collaborative and growth-oriented environment. Support team members in career development, offering guidance and opportunities for personal development. Collaborate with engineering leadership to define team goals, track progress, and ensure alignment with the business. Encourage a culture of continuous improvement and innovation, driving the team to exceed quality standards. Cross-Functional Collaboration Partner with Backend, Frontend and Platform teams to define testing requirements, ensuring early involvement in the software development lifecycle. Work closely with product managers and designers to align on quality expectations and testing requirements for user-focused features. Collaborate with the Platform team to integrate automated tests into CI/CD pipelines for seamless, continuous validation of code changes. Act as a quality advocate in technical discussions, ensuring that testing and quality considerations are prioritized in decision-making. Provide actionable insights to stakeholders through the analysis of test results and quality metrics. Minimum Qualifications 6+ years of experience in software testing, with a strong emphasis on automation and quality engineering. Proficiency in programming languages commonly used for test automation (e.g., Python, Java, JavaScript, etc.). Hands-on experience building and maintaining test automation frameworks for UI, API, and performance testing from scratch. Strong knowledge of modern testing practices, tools, and methodologies (e.g., Selenium, Playwright, Cypress, JUnit, TestNG, etc.). Experience integrating automated tests into CI/CD pipelines using tools like Azure DevOps, GitHub Actions, or similar. Proven ability to debug and troubleshoot complex systems, identifying root causes and proposing effective solutions. Excellent communication and leadership skills, with the ability to influence cross-functional teams and drive initiatives. Preferred Qualifications Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience. Experience with performance and security testing tools (e.g., JMeter, Gatling, OWASP ZAP). Familiarity with containerization and cloud platforms (e.g., Docker and Azure). Experience with behaviour-driven development (BDD) or test-driven development (TDD) practices. Strong understanding of DevSecOps principles and how they intersect with quality engineering. Prior experience leading or mentoring a team of test engineers in a fast-paced agile environment. Knowledge of test data management and creating tools for dynamic, reusable test data generation. What we offer: At Walr, we know that a one-size-fits-all approach doesn’t work when it comes to supporting a global team. That’s why we design our benefits with local relevance in mind while staying grounded in a shared sense of purpose and culture. Here’s an overview of the benefits most relevant to the regions this role sits in: 30 days of annual leave inclusive of bank holidays – because rest is part of doing great work. Monthly snack, phone, and internet allowances – to help you stay connected, fuelled, and ready for the day Monthly lunch allowance – meals on us, every month Quarterly team meetups and socials – time to connect, unwind, and build relationships Recognition awards – celebrating individuals who go above and beyond Work from anywhere – up to 8 weeks of location flexibility each year Our commitment to diversity, equity & inclusion We’re building a workplace that works for everyone. We know that teams thrive when they bring together different voices, backgrounds, and perspectives — so we’re actively working to make sure everyone feels seen, heard, and valued. Whether it’s how we hire, grow talent, or shape our culture, inclusion is at the heart of what we do. If you’re passionate, curious, and ready to make an impact, you belong here. What we value: At Walr, our values are more than just words - they guide how we work, how we treat each other, and how we show up. We Delight through Dedication: We go the extra mile for our customers. We’re proactive, solutions-focused, and relentless in our pursuit of great service. If something’s not working, we fix it. Fast. We Lead with Trust: We trust each other to make smart decisions — using data, yes, but also judgement, empathy and integrity. We act like true partners, not passengers. We Revel in Innovation: We think differently. Whether it’s new tech, new ways of working or better experiences for clients — we’re not afraid to challenge the status quo. Progress matters more than perfection. We Celebrate as a Team: We share wins, give credit freely, and support each other through the tough stuff. We show up with curiosity, humility, and a belief that we’re better together. We Are Empowered to Act Like Owners: We take responsibility, even when it’s not in our job description. We make bold calls, stay accountable, and keep the bigger picture in mind. How we work: our behaviours Our behaviours bring our values to life. They define what great looks like in action: Ownership & Accountability: We follow through, face challenges head-on, and step up without waiting to be asked. Excellence: We hold a high bar - for ourselves, our work, and our impact. Customer-Centricity: We deeply understand our clients’ needs and go beyond to deliver standout experiences. Proactive Problem Solving: We don’t just fix things - we anticipate, collaborate, and innovate to get ahead of the curve. Urgency: We move fast with intention - balancing speed and never compromising on quality. Positivity: We stay constructive, even under pressure. We uplift the team and create an environment where people want to do their best work.
About Walr: Walr is a data creation company that supports insight professionals globally It specializes in reaching diverse audience segments, leveraging proprietary technology, and offering bespoke services With a comprehensive suite of tools, backed by a team of seasoned industry professionals, Walrs services include efficient data collection methods, intuitive data visualization and reporting techniques, and supportive and transparent advice ?Walr exists to unify the complex and fragmented research process by introducing more efficient, rapid, and straightforward methods As a rapidly growing company and acclaimed recipient of the Best Workplace in Tech?and Best Workplace in Wellbeing?titles, we're not just offering a job we're inviting you to shape our journey Empowerment and growth define us Join us in reshaping the future of business About The Role: Walr is seeking a highly motivated Business Operations Manager with a strong background in bidding and team management to join our dynamic Operations Team You will play a critical role in driving operational excellence, fostering collaboration, and contributing to our strategic goals through efficient delivery and client satisfaction This role requires a blend of operational leadership, a deep understanding of global sample supply, and analytical thinking Key Responsibilities: Lead, coach, and support a team that manages client bid responses and admin support, making sure we deliver with speed and accuracy every time Own the bidding process ? ensuring we meet the highest standards of speed and quality Be the go-to person for complex bids and administrative escalations, helping the team move quickly and confidently Spot opportunities to improve how we work ? from removing bottlenecks to introducing scalable, efficient processes Work closely with Sales and Project Management to deliver a seamless client experience, from first contact to project handover Keep an eye on performance ? track key metrics, celebrate wins, and share updates with senior leadership Build a team culture that values ownership, learning, and doing great work ? together Jump in on cross-team projects, share what works, and help raise the bar across the business Desired Experience: A track record of managing and growing high-performing teams Comfort working at pace ? you thrive in fast-moving, deadline-driven environments A sharp, analytical mindset with a love for streamlining processes and solving problems Experience in fast-paced, client-focused settings ? ideally in market research, technology, or data solutions Familiarity with CRM tools like HubSpot or Salesforce is a bonus Flexibility to support teams and clients across different time zones Desired Skills & Attributes: Accountable and Dependable: Consistently delivering high-quality work and supports broader team goals Leadership-Oriented: Strong people management and motivational skills, with a commitment to team success Client-Centric Mindset: Proactively anticipates client needs and goes the extra mile to deliver value Detail-Oriented: Ability to produce work of a consistently high standard with precision and care Critical Thinker: Uses their extensive knowledge to interpret data and provide appropriate solutions Effective Communicator: Communicates clearly, professionally, and empathetically with internal and external stakeholders Collaborative Team Player: Willing to step up, support colleagues, and contribute to a positive, high-performing team culture What we offer: At Walr, we know that a one-size-fits-all approach doesnt work when it comes to supporting a global team Thats why we design our benefits with local relevance in mind while staying grounded in a shared sense of purpose and culture Heres an overview of the benefits most relevant to the regions this role sits in: 30 days of leave, inclusive of bank holidays because rest is part of doing great work Up to 26 weeks maternity leave and 7 days paternity leave?time for lifes biggest moments Provident Fund (PF) contributions?we match your contributions starting from ??1,800, up to 12% of your base CTC, depending on how much you choose to contribute Monthly snack, phone, and internet allowances to help you stay connected, fuelled, and ready for the day Ergonomic work setup?everything you need to stay comfortable and productive Family-friendly health coverage?group medical insurance for you, your spouse, and up to two children Accidental insurance?added peace of mind, just in case Monthly lunch allowance?meals on us, every month Quarterly team meetups and socials?time to connect, unwind, and build relationships Recognition awards?celebrating individuals who go above and beyond Work from anywhere?up to 8 weeks of location flexibility each year Our commitment to diversity, equity & inclusion Were building a workplace that works for?everyone We know that teams thrive when they bring together different voices, backgrounds, and perspectives ? so were actively working to make sure everyone feels seen, heard, and valued Whether its how we hire, grow talent, or shape our culture, inclusion is at the heart of what we do If youre passionate, curious, and ready to make an impact, you belong here What we value: At Walr, our values are more than just words they guide how we work, how we treat each other, and how we show up We Delight through Dedication: We go the extra mile for our customers Were proactive, solutions-focused, and relentless in our pursuit of great service If somethings not working, we fix it Fast We Lead with Trust: We trust each other to make smart decisions ? using data, yes, but also judgement, empathy and integrity We act like true partners, not passengers We Revel in Innovation: We think differently Whether its new tech, new ways of working or better experiences for clients ? were not afraid to challenge the status quo Progress matters more than perfection We Celebrate as a Team: We share wins, give credit freely, and support each other through the tough stuff We show up with curiosity, humility, and a belief that were better together We Are Empowered to Act Like Owners: We take responsibility, even when its not in our job description We make bold calls, stay accountable, and keep the bigger picture in mind How we work: Our behaviours- Our behaviours bring our values to life They define what great looks like in action: Ownership & Accountability: We follow through, face challenges head-on, and step up without waiting to be asked Excellence: We hold a high bar for ourselves, our work, and our impact Customer-Centricity: We deeply understand our clientsneeds and go beyond to deliver standout experiences Proactive Problem Solving: We dont just fix things we anticipate, collaborate, and innovate to get ahead of the curve Urgency: We move fast with intention balancing speed and never compromising on quality Positivity: We stay constructive, even under pressure We uplift the team and create an environment where people want to do their best work
About Walr Walr is a data creation company that supports insight professionals globally. It specializes in reaching diverse audience segments, leveraging proprietary technology, and offering bespoke services. With a comprehensive suite of tools, backed by a team of seasoned industry professionals, Walr’s services include efficient data collection methods, intuitive data visualization and reporting techniques, and supportive and transparent advice. Walr exists to unify the complex and fragmented research process by introducing more efficient, rapid, and straightforward methods. As a rapidly growing company and acclaimed recipient of the Best Workplace in Tech™ and Best Workplace in Wellbeing™ titles, we're not just offering a job – we're inviting you to shape our journey. Empowerment and growth define us. Join us in reshaping the future of business. About The Role: Walr is looking for a Senior Survey Programmer. This role is ideal for someone who loves to work with accuracy and to train, coach and develop the team while be responsible for the team project delivery. Also, they are expected to act as an ambassador for the business both internally and externally. We need someone with great technical expertise to deal with complex surveys. Key Responsibilities: Support our clients in Walr technology products Effectively 'package' and manage the information cascade to senior leadership, identifying clear outcome Programming online questionnaires based on material provided by clients, this includes survey scripting, quotas, translations and reporting Working collaboratively with the Project Manager to deliver the project that meet the client’s needs, on time, and within our quality standards Being consultative: proactively suggesting improvements to the survey design, flow and where appropriate suggesting different options to tackle various challenges Delivering good quality work which was tested and checked Managing multiple projects at the same time, ensuring all deadlines are met Collaborating as a strong team member Assisting others when workloads require Train and help junior team members Desired Experience: A minimum of 3 years’ experience using a survey programming platform: Decipher (preferred), Confirmit, or any other platform Good technical skills using one (or more) survey platform Good Web Development skills (JavaScript/jQuery, CSS, HTML) Very good English language communication skills - both verbal and written Open to work on any new survey platform Open to share experience and train other team members in the team Any server-side language /technology would be a plus Desired Skills & Attributes: Consultative attitude Ability to prioritize and coordinate multiple projects Excellent interpersonal skills Ability to commit to occasional extended work hours when required to reach goals Attention to detail: Dedication to precision and pride in applying a meticulous approach to coding and documentation Continuous learner: Eager to learn new technologies and frameworks Team player attitude: We work as a team, and expect this candidate to demonstrate deep technical knowledge balanced by high emotional intelligence, enabling him/her to compromise when needed, motivate others and accept and learn from feedback Problem solver by nature: Ability to identify and anticipate issues, quickly adapting to solution Strong communication skills: Business level English comprehension and ability to communicate clearly, in writing and orally, with any teammate or key stakeholder regardless of technical background Education to Degree level in Computer Science or a related field. Additional Information: At Walr, we understand the importance of tailoring benefits to meet the unique needs of our diverse workforce spread across the globe. With a commitment to offering region-specific benefits while fostering a shared sense of community, we're excited to present some of the key benefits that unite us as a global team. 30 Days Annual Leave Remote First Culture Family Friendly Policies Health & Wellbeing Benefits Star of The Quarter Award Work from Anywhere for up to 8 weeks a year. Full Tech Set-Up Quarterly Lunch & Learns What We Value: We Delight through Dedication: We go above and beyond for our clients, committed to delivering best in class service. We choose consistently to act in the best interests of our clients – with integrity, honesty and fairness – to delight through dedication. We Lead with Trust: We approach our work with a data driven mindset, balanced by an acknowledgement that we are all human, first. As our company continues to grow, we don’t lose sight of what’s most important — our people. We default to open, choose respect, and show comfort with candor knowing that doing so fosters an environment where people can be their best selves. We Revel in Innovation: We aren’t afraid to take informed risks, learn from mistakes and act with purpose to build the future. Through continual innovation, we deliver new solutions for our clients and elevate expectations — both within our business and throughout our industry. We Celebrate as A Team: Walr is a globally distributed team that equally emphasizes individual accountability and collective success. We take the time to value others’ contributions and invest in growth by prioritizing Learning & Development and celebrating milestones during Monthly Group Meetings. Prioritizing inclusivity and leaving egos behind, we see that the whole is truly greater than the sum of its parts. We Are Empowered to Act Like Owners: Regardless of background, tenure or title, all employees are empowered to be ambitious, act courageously and be accountable for their actions, in pursuit of the future of Walr.
About Walr: Walr is a data creation company that supports insight professionals globally. It specializes in reaching diverse audience segments, leveraging proprietary technology, and offering bespoke services. With a comprehensive suite of tools, backed by a team of seasoned industry professionals, Walr’s services include efficient data collection methods, intuitive data visualization and reporting techniques, and supportive and transparent advice. Walr exists to unify the complex and fragmented research process by introducing more efficient, rapid, and straightforward methods. As a rapidly growing company and acclaimed recipient of the Great Place to Work™ and Best Workplace for Development™ titles, we're not just offering a job – we're inviting you to shape our journey. Empowerment and growth define us. Join us in reshaping the future of business. About the role: Walr is hiring a Project Manager to join our Operations team. At Walr, the role of the Project Manager is key in the planning, execution, and delivery of Sample Only and low complexity Full-Service projects. The ideal candidate is someone who loves to take ownership, work directly with clients, and likes to feel empowered to make decisions that result in high levels of client satisfaction. The Project Manager at Walr plays a pivotal role in ensuring the smooth planning, execution, and delivery of Sample Only and low-complexity Full-Service projects. This position is designed for someone who thrives on taking ownership, enjoys building direct client relationships, and is confident in making informed decisions that drive successful outcomes and exceptional client satisfaction. This role is ideal for someone who is naturally curious, thrives on problem-solving, and enjoys making sense of complex data. You’ll be uncovering insights that guide decision-making, supporting teams with meaningful analysis, and helping shape a more data-informed culture across the company. Key responsibilities: Manage, coordinate and oversee, both internally and externally, and take full ownership and responsibility of all elements of high complexity projects Independently lead management of projects end to end; kick off, fieldwork management, quality control, internal and external parties' liaison, through to data delivery to client Ensuring client project needs are met, if not exceeded Demonstrate strong knowledge and understanding of questionnaire design, logic and the general data collection cycle enabling you to provide consultancy to clients Manage multiple workloads and priorities successfully, by planning and prioritizing projects, working well under pressure, and taking full ownership of own projects Liaise successfully and coordinate with internal teams/external partners to plan and deliver timely and efficiently. Ensure high quality project delivery within adherence of applicable standards Can adapt to shifting priorities, demands and timelines through analytical and problem-solving capabilities Control project budgets with a view to maximize profitability, without compromising quality, and process invoices within a timely fashion. Support, delegate to and train other team members Able to support clients in Walr technology products Providing bidding support and recommendations to the account management team Completing, adhering to, and maintaining required company processes Able to proactively flag potential challenges and provide suggestive solutions Knows when to escalate challenges to line manager, in a timely fashion Demonstrate and represent a good understanding of Walr and the services it operates Please note: This role requires following the PST time zone, which means the working hours will be from 9:00 PM IST to 6:00 AM IST . Desired experience: Ideally at 2-5 years of experience in either a research agency and/or a panel/sample business Experience in online quantitative data collection Proven track record of project management in a similar environment Highly strategic and consultative individual with an innate curiosity and passion for the new and the ability to explore additional research opportunities with the client simultaneously Experience working with global clients within fast-moving sector/s Sample, Research Services, and Software experience as well as managing the research project lifecycle Confident communicator with clients via all channels; F2F/telephone/email Proficiency in basic computer software/tools, i.e. MS Office Good working knowledge of SPSS Excellent project management, communication, and administrative skills Desired skills & attributes: Self-Awareness: Demonstrates an honest understanding of one's strengths and weaknesses, leveraging them to relate better to colleagues and contribute to a positive working environment. Self-awareness asks that one adopt a can-do attitude, embrace and learns from failure, and seek feedback for continual improvement. Strong Communication: An effective communicator, both written and verbal. Able to communicate technical terms in commonly understood language using concise, clear, and appropriate language. Takes care to structure ideas clearly and persuasively. Time Management: Takes a methodical approach to daily work and is able to break down complex tasks into manageable segments. Remains flexible to re-prioritize to-dos based on level of importance and readily identifies possible stumbling blocks and proposes solutions. Client Relationship Management: Committed to customer excellence by responding to queries promptly, offering as much information as possible, and providing products and services that customers value. Professional Maturity: WALR embraces diversity of experiences, backgrounds, and thoughts. Professional maturity will be demonstrated in one's ability to consistently show respect for and incorporate various points of view, to consistently practice good business manners and self-regulate actions, reactions, and behaviors appropriately in the workplace. Teamwork/Team Building: At WALR, we work and celebrate as a team. The ability to build and nurture strong interpersonal relationships, within and outside of WALR, is critical. Comfort with Ambiguity: In this fast-paced start-up, no two days are alike, and change is a constant. This person must show comfort in ambiguity and the ability to make the more appropriate decision based on logical reasoning and careful analysis of the data at hand. Commercial Mindset: You take a macro-view to your work and understand how your role contributes to the bottom line of the business. You have informed opinions on factors that affect its profitability or market share, and you understand its competitors and customers. What we offer: At Walr, we know that a one-size-fits-all approach doesn’t work when it comes to supporting a global team. That’s why we design our benefits with local relevance in mind while staying grounded in a shared sense of purpose and culture. Here’s an overview of the benefits most relevant to the regions this role sits in: 30 days of leave inclusive of bank holidays – because rest is part of doing great work. Up to 26 weeks maternity leave and 7 days paternity leave – time for life’s biggest moments Provident Fund (PF) contributions – we match your contributions starting from ₹1,800, up to 12% of your base CTC, depending on how much you choose to contribute Monthly snack, phone, and internet allowances – to help you stay connected, fuelled, and ready for the day Ergonomic work setup – everything you need to stay comfortable and productive Family-friendly health coverage – group medical insurance for you, your spouse, and up to two children Accidental insurance – added peace of mind, just in case Monthly lunch allowance – meals on us, every month Quarterly team meetups and socials – time to connect, unwind, and build relationships Recognition awards – celebrating individuals who go above and beyond Work from anywhere – up to 8 weeks of location flexibility each year Our commitment to diversity, equity & inclusion We’re building a workplace that works for everyone. We know that teams thrive when they bring together different voices, backgrounds, and perspectives — so we’re actively working to make sure everyone feels seen, heard, and valued. Whether it’s how we hire, grow talent, or shape our culture, inclusion is at the heart of what we do. If you’re passionate, curious, and ready to make an impact, you belong here. What we value: At Walr, our values are more than just words - they guide how we work, how we treat each other, and how we show up. We Delight through Dedication: We go the extra mile for our customers. We’re proactive, solutions-focused, and relentless in our pursuit of great service. If something’s not working, we fix it. Fast. We Lead with Trust: We trust each other to make smart decisions — using data, yes, but also judgment, empathy, and integrity. We act like true partners, not passengers. We Revel in Innovation: We think differently. Whether it’s new tech, new ways of working or better experiences for clients — we’re not afraid to challenge the status quo. Progress matters more than perfection. We Celebrate as a Team: We share wins, give credit freely, and support each other through the tough stuff. We show up with curiosity, humility, and a belief that we’re better together. We Are Empowered to Act Like Owners: We take responsibility, even when it’s not in our job description. We make bold calls, stay accountable, and keep the bigger picture in mind. How we work: our behaviors: Our behaviours bring our values to life. They define what great looks like in action: Ownership & Accountability: We follow through, face challenges head-on, and step up without waiting to be asked. Excellence: We hold a high bar - for ourselves, our work, and our impact. Customer-Centricity: We deeply understand our clients’ needs and go beyond to deliver standout experiences. Proactive Problem Solving: We don’t just fix things - we anticipate, collaborate, and innovate to get ahead of the curve. Urgency: We move fast with intention - balancing speed and never compromising on quality. Positivity: We stay constructive, even under pressure. We uplift the team and create an environment where people want to do their best work.
About Walr: Walr is a data creation company that supports insight professionals globally. It specializes in reaching diverse audience segments, leveraging proprietary technology, and offering bespoke services. With a comprehensive suite of tools, backed by a team of seasoned industry professionals, Walr’s services include efficient data collection methods, intuitive data visualization and reporting techniques, and supportive and transparent advice. Walr exists to unify the complex and fragmented research process by introducing more efficient, rapid, and straightforward methods. As a rapidly growing company and acclaimed recipient of the Great Place to Work™ and Best Workplace for Development™ titles, we're not just offering a job – we're inviting you to shape our journey. Empowerment and growth define us. Join us in reshaping the future of business. About the role: Walr is hiring an IT Ops Engineer to join our Technology team. Walr is looking for a skilled IT Support Specialist to provide hands-on technical support and administration across the company. This role involves troubleshooting hardware, software, and network issues, managing IT systems, and ensuring a secure and efficient IT environment. You’ll work closely with users across all levels, requiring strong problem-solving skills, attention to detail, and excellent communication. Key responsibilities: Provide technical support, troubleshoot, and resolve IT issues across hardware, software, and networks. Administer and maintain Microsoft 365, including Entra ID (Azure AD), Exchange Online, Teams, Intune MDM, SharePoint, and Security tools (Defender). Manage Windows system administration, Group Policy, and domains, DNS, and SSL configurations. Support ITSM tools, asset management, and procurement processes. Assist with security best practices, ISO 27001-aligned processes, and phishing campaign administration. Work across varying teams, including liaising with C-level executives. Support end-users across US time-zones. Desired experience: 3+ years in an IT support/helpdesk role. Strong expertise in Microsoft 365 administration (including Exchange, Teams, SharePoint, Entra ID, and Intune). Experience with Windows system administration, Group Policy, and security tools. Strong networking fundamentals, including DNS, domains, and SSL management. Proficiency in PowerShell/CLI for automation and administration. Excellent problem-solving skills, communication, and attention to detail. Desired skills & attributes: Attention to detail: Dedication to precision and pride in applying a meticulous approach to coding and documentation Continuous learner: Eager to learn new technologies and frameworks Security-conscious: Awareness of IT security best practices, including ISO 27001-aligned processes and phishing mitigation. Team player attitude: We work as a team, and expect this candidate to demonstrate deep technical knowledge balanced by high emotional intelligence, enabling him/her to compromise when needed, motivate others and accept and learn from feedback Problem solver by nature: Ability to identify and anticipate issues, quickly adapting to solutions Strong communication skills: Business-level English comprehension and ability to communicate clearly, in writing and orally, with any teammate or key stakeholder, regardless of technical background Desirable skills: Exposure to macOS administration, Apple Business Manager, Power Automate, Slack administration, network troubleshooting, and WordPress are a plus What we offer: At Walr, we know that a one-size-fits-all approach doesn’t work when it comes to supporting a global team. That’s why we design our benefits with local relevance in mind while staying grounded in a shared sense of purpose and culture. Here’s an overview of the benefits most relevant to the regions this role sits in: 30 days of leave, inclusive of bank holidays – because rest is part of doing great work. Up to 26 weeks maternity leave and 7 days paternity leave – time for life’s biggest moments Provident Fund (PF) contributions – we match your contributions starting from ₹1,800, up to 12% of your base CTC, depending on how much you choose to contribute Monthly snack, phone, and internet allowances – to help you stay connected, fuelled, and ready for the day Ergonomic work setup – everything you need to stay comfortable and productive Family-friendly health coverage – group medical insurance for you, your spouse, and up to two children Accidental insurance – added peace of mind, just in case Monthly lunch allowance – meals on us, every month Quarterly team meetups and socials – time to connect, unwind, and build relationships Recognition awards – celebrating individuals who go above and beyond Work from anywhere – up to 8 weeks of location flexibility each year Our commitment to diversity, equity & inclusion We’re building a workplace that works for everyone. We know that teams thrive when they bring together different voices, backgrounds, and perspectives — so we’re actively working to make sure everyone feels seen, heard, and valued. Whether it’s how we hire, grow talent, or shape our culture, inclusion is at the heart of what we do. If you’re passionate, curious, and ready to make an impact, you belong here. What we value: At Walr, our values are more than just words - they guide how we work, how we treat each other, and how we show up. We Delight through Dedication: We go the extra mile for our customers. We’re proactive, solutions-focused, and relentless in our pursuit of great service. If something’s not working, we fix it. Fast. We Lead with Trust: We trust each other to make smart decisions — using data, yes, but also judgement, empathy and integrity. We act like true partners, not passengers. We Revel in Innovation: We think differently. Whether it’s new tech, new ways of working or better experiences for clients — we’re not afraid to challenge the status quo. Progress matters more than perfection. We Celebrate as a Team: We share wins, give credit freely, and support each other through the tough stuff. We show up with curiosity, humility, and a belief that we’re better together. We Are Empowered to Act Like Owners: We take responsibility, even when it’s not in our job description. We make bold calls, stay accountable, and keep the bigger picture in mind. How we work: our behaviors: Our behaviors bring our values to life. They define what great looks like in action: Ownership & Accountability: We follow through, face challenges head-on, and step up without waiting to be asked. Excellence: We hold a high bar - for ourselves, our work, and our impact. Customer-Centricity: We deeply understand our clients’ needs and go beyond to deliver standout experiences. Proactive Problem Solving: We don’t just fix things - we anticipate, collaborate, and innovate to get ahead of the curve. Urgency: We move fast with intention - balancing speed and never compromising on quality. Positivity: We stay constructive, even under pressure. We uplift the team and create an environment where people want to do their best work.