Who We Are Walnut is a fast growing startup in the sales automation space, backed by top-notch investors. We help some of the best GTM teams in the world perform better by easily creating failure-free, interactive, and personalized demo experiences for B2B buyers at every stage of the customer lifecycle. We are a young company that values culture, grit, transparency, and excellence. We put our founding members at the very heart of our company and are looking for proactive self-starters who are excited about building within a new, rapidly growing and still to be defined category. We are seeking a highly motivated Junior Salesforce Admin to join our RevOps team. The Junior Salesforce Admin will play a critical part in managing and optimizing our Salesforce platform, ensuring seamless system performance, and supporting business operations. This role is US working hours. Responsibilities: User & License Management : Oversee all aspects of user administration, including user setup, deactivation, role assignment, profile configuration, permissions, and public group management. Security & Access Control : Maintain a comprehensive understanding of Salesforce sharing and security best practices (roles, profiles, permission sets, OWD, and sharing rules) to safeguard data integrity. System Administration & Support : Provide day-to-day administrative support, resolve technical issues, act as the first responder to real-time system conflicts, and ensure seamless system performance. Configuration & Optimization : Implement and refine Salesforce configurations such as Flows, fields, page layouts, record types, custom settings, reports, and dashboards. Proactively propose enhancements to optimize workflows and improve standard operating procedures. Reports & Dashboards : Develop and maintain reports and dashboards to meet evolving business needs, offering valuable insights to stakeholders and driving data-driven decisions. Training & Adoption : Deliver training and technical support to end users, promote best practices, and track user adoption to identify opportunities for increased engagement and efficiency. Process Management & Feedback : Provide feedback and recommendations on Flows, processes, and standard operating procedures, ensuring alignment with organizational goals and industry best practices. Data Hygiene & Integrity : Champion data cleanliness strategies, monitor data quality, perform regular audits, and enforce consistent data standards to ensure accurate reporting and analytics. Systems Integration : Assist in integrating Salesforce with external business systems, troubleshoot integration issues, and optimize data flow between platforms. Requirements: Certification : Salesforce Administrator certification (ADM 201) is required. Education : Bachelor's/Postgraduate degree or equivalent professional qualification. Experience : 1–2 years of Salesforce administration experience, with a strong understanding of Salesforce security models and best practices. Technical Skills : Proficiency in Flows, custom settings, dashboards, reports, page layouts, and data migration. Analytical Skills : Strong problem-solving capabilities, including the ability to interpret data, identify trends, and recommend solutions. Communication & Collaboration : Excellent verbal and written communication skills; comfortable collaborating across teams and providing clear guidance to non-technical stakeholders. Adaptability : Ability to thrive in a fast-paced startup environment, manage shifting priorities, and embrace continuous learning. Availability : Willingness to work U.S. hours and days to support the Revenue team and stakeholders as needed. Integration Experience : Familiarity with integrating Salesforce to third-party tools and troubleshooting associated challenges. Documentation : Demonstrated ability to document system configurations, processes, and troubleshooting methods thoroughly and accurately. At Walnut, we are committed to empowering our employees to drive change and make a meaningful impact. If you are passionate about customer success and have a desire to work with a talented team, we would love to hear from you! In the News: The 5 Next Billion-Dollar Start-Ups of 2023 4 Tech CEOs Building Iconic Brands LinkedIn Top Startups 2022: The 15 Israeli Companies on the Rise You better believe it! We raised $35 million in our Round B! Tech Crunch: Walnut Growing 700% in 4 months! World Financial Review: Walnut Raises #35 million Ted Talk: How Walnut is Reshaping the Greater B2B Sales Experience
Who We Are Walnut is a fast growing startup in the sales automation space, backed by top-notch investors. We help some of the best GTM teams in the world perform better by easily creating failure-free, interactive, and personalized demo experiences for B2B buyers at every stage of the customer lifecycle. We are a young company that values culture, grit, transparency, and excellence. We put our founding members at the very heart of our company and are looking for proactive self-starters who are excited about building within a new, rapidly growing and still to be defined category. We are seeking a highly motivated Junior Salesforce Admin to join our RevOps team. The Junior Salesforce Admin will play a critical part in managing and optimizing our Salesforce platform, ensuring seamless system performance, and supporting business operations. This role is US working hours. Responsibilities: User & License Management : Oversee all aspects of user administration, including user setup, deactivation, role assignment, profile configuration, permissions, and public group management. Security & Access Control : Maintain a comprehensive understanding of Salesforce sharing and security best practices (roles, profiles, permission sets, OWD, and sharing rules) to safeguard data integrity. System Administration & Support : Provide day-to-day administrative support, resolve technical issues, act as the first responder to real-time system conflicts, and ensure seamless system performance. Configuration & Optimization : Implement and refine Salesforce configurations such as Flows, fields, page layouts, record types, custom settings, reports, and dashboards. Proactively propose enhancements to optimize workflows and improve standard operating procedures. Reports & Dashboards : Develop and maintain reports and dashboards to meet evolving business needs, offering valuable insights to stakeholders and driving data-driven decisions. Training & Adoption : Deliver training and technical support to end users, promote best practices, and track user adoption to identify opportunities for increased engagement and efficiency. Process Management & Feedback : Provide feedback and recommendations on Flows, processes, and standard operating procedures, ensuring alignment with organizational goals and industry best practices. Data Hygiene & Integrity : Champion data cleanliness strategies, monitor data quality, perform regular audits, and enforce consistent data standards to ensure accurate reporting and analytics. Systems Integration : Assist in integrating Salesforce with external business systems, troubleshoot integration issues, and optimize data flow between platforms. Requirements: Certification : Salesforce Administrator certification (ADM 201) is required. Education : Bachelor's/Postgraduate degree or equivalent professional qualification. Experience : 1–2 years of Salesforce administration experience, with a strong understanding of Salesforce security models and best practices. Technical Skills : Proficiency in Flows, custom settings, dashboards, reports, page layouts, and data migration. Analytical Skills : Strong problem-solving capabilities, including the ability to interpret data, identify trends, and recommend solutions. Communication & Collaboration : Excellent verbal and written communication skills; comfortable collaborating across teams and providing clear guidance to non-technical stakeholders. Adaptability : Ability to thrive in a fast-paced startup environment, manage shifting priorities, and embrace continuous learning. Availability : Willingness to work U.S. hours and days to support the Revenue team and stakeholders as needed. Integration Experience : Familiarity with integrating Salesforce to third-party tools and troubleshooting associated challenges. Documentation : Demonstrated ability to document system configurations, processes, and troubleshooting methods thoroughly and accurately. At Walnut, we are committed to empowering our employees to drive change and make a meaningful impact. If you are passionate about customer success and have a desire to work with a talented team, we would love to hear from you! In the News: The 5 Next Billion-Dollar Start-Ups of 2023 4 Tech CEOs Building Iconic Brands LinkedIn Top Startups 2022: The 15 Israeli Companies on the Rise You better believe it! We raised $35 million in our Round B! Tech Crunch: Walnut Growing 700% in 4 months! World Financial Review: Walnut Raises #35 million Ted Talk: How Walnut is Reshaping the Greater B2B Sales Experience
Who We Are Walnut is a fast growing startup in the sales automation space, backed by top-notch investors. We help some of the best GTM teams in the world perform better by easily creating failure-free, interactive, and personalized demo experiences for B2B buyers at every stage of the customer lifecycle. We are a young company that values culture, grit, transparency, and excellence. We put our founding members at the very heart of our company and are looking for proactive self-starters who are excited about building within a new, rapidly growing and still to be defined category. We are seeking a highly motivated Junior Salesforce Admin to join our RevOps team. The Junior Salesforce Admin will play a critical part in managing and optimizing our Salesforce platform, ensuring seamless system performance, and supporting business operations. This role is US working hours. Responsibilities: User & License Management : Oversee all aspects of user administration, including user setup, deactivation, role assignment, profile configuration, permissions, and public group management. Security & Access Control : Maintain a comprehensive understanding of Salesforce sharing and security best practices (roles, profiles, permission sets, OWD, and sharing rules) to safeguard data integrity. System Administration & Support : Provide day-to-day administrative support, resolve technical issues, act as the first responder to real-time system conflicts, and ensure seamless system performance. Configuration & Optimization : Implement and refine Salesforce configurations such as Flows, fields, page layouts, record types, custom settings, reports, and dashboards. Proactively propose enhancements to optimize workflows and improve standard operating procedures. Reports & Dashboards : Develop and maintain reports and dashboards to meet evolving business needs, offering valuable insights to stakeholders and driving data-driven decisions. Training & Adoption : Deliver training and technical support to end users, promote best practices, and track user adoption to identify opportunities for increased engagement and efficiency. Process Management & Feedback : Provide feedback and recommendations on Flows, processes, and standard operating procedures, ensuring alignment with organizational goals and industry best practices. Data Hygiene & Integrity : Champion data cleanliness strategies, monitor data quality, perform regular audits, and enforce consistent data standards to ensure accurate reporting and analytics. Systems Integration : Assist in integrating Salesforce with external business systems, troubleshoot integration issues, and optimize data flow between platforms. Requirements: Certification : Salesforce Administrator certification (ADM 201) is required. Education : Bachelor's/Postgraduate degree or equivalent professional qualification. Experience : 1–2 years of Salesforce administration experience, with a strong understanding of Salesforce security models and best practices. Technical Skills : Proficiency in Flows, custom settings, dashboards, reports, page layouts, and data migration. Analytical Skills : Strong problem-solving capabilities, including the ability to interpret data, identify trends, and recommend solutions. Communication & Collaboration : Excellent verbal and written communication skills; comfortable collaborating across teams and providing clear guidance to non-technical stakeholders. Adaptability : Ability to thrive in a fast-paced startup environment, manage shifting priorities, and embrace continuous learning. Availability : Willingness to work U.S. hours and days to support the Revenue team and stakeholders as needed. Integration Experience : Familiarity with integrating Salesforce to third-party tools and troubleshooting associated challenges. Documentation : Demonstrated ability to document system configurations, processes, and troubleshooting methods thoroughly and accurately. At Walnut, we are committed to empowering our employees to drive change and make a meaningful impact. If you are passionate about customer success and have a desire to work with a talented team, we would love to hear from you! In the News: The 5 Next Billion-Dollar Start-Ups of 2023 4 Tech CEOs Building Iconic Brands LinkedIn Top Startups 2022: The 15 Israeli Companies on the Rise You better believe it! We raised $35 million in our Round B! Tech Crunch: Walnut Growing 700% in 4 months! World Financial Review: Walnut Raises #35 million Ted Talk: How Walnut is Reshaping the Greater B2B Sales Experience
Create and manage engaging employer branding content for LinkedIn and other platforms Collaborate with HR and marketing to highlight culture, values, and team achievements Drive initiatives to improve our presence as an employer of choice Build campaigns to support recruitment and employee engagement Track and report performance of branding activities Job Type: Full-time Pay: ₹16,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Flexible schedule Leave encashment Provident Fund Work Location: In person
Who We Are Walnut is a fast growing startup in the sales automation space, backed by top-notch investors. We help some of the best GTM teams in the world perform better by easily creating failure-free, interactive, and personalized demo experiences for B2B buyers at every stage of the customer lifecycle. We are a young company that values culture, grit, transparency, and excellence. We put our founding members at the very heart of our company and are looking for proactive self-starters who are excited about building within a new, rapidly growing and still to be defined category. Mission: Own the end-to-end renewal process, ensuring timely, accurate, and value-based renewals while partnering closely with Expansion AE and Customer Success to maximize retention, minimize churn risk, and create a seamless customer experience. Core Goals: Drive on-time renewal execution and retention rate improvements; Ensure renewal motions are proactive, organized, and customer-centric; Free up AMs/CSMs to focus on expansion, value delivery, and strategic relationships. This role is US working hours. Primary Responsibilities: 1. Renewal Operations & Process Management Own the renewal lifecycle from 120 days prior to term end through contract close. Maintain a centralized renewal tracker in Salesforce with status, forecast, and risk insights. Draft and send renewal proposals, coordinating approvals (pricing, legal, finance). Manage contract paperwork including quotes, amendments, renewals; ensuring compliance with terms and MSA. Track auto-renewal accounts and ensure proactive outreach before renewal deadlines. 2. Cross-Functional Collaboration Partner with: Expansion AEs: to align renewal and upsell timing, ensure pricing consistency, and pass renewal data that informs expansion pipeline. CSMs: to identify risk signals, customer sentiment, and ensure renewals reflect current usage and value delivered. Finance / Legal: to manage quote accuracy, margin control, and renewal approval processes. 3. Customer Communication Be the primary point of contact for administrative renewal questions (not value or upsell discussions). Send proactive outreach to customers for upcoming renewals; confirming intent, updating billing contacts, addressing contract logistics. Provide a polished, consistent customer experience in collaboration with AE/CSM teams. 4. Forecasting & Reporting Maintain accurate renewal forecasts and report weekly on: Renewal attainment vs. goal Renewal risk by segment or region Timing (early/on-time/late renewals) Surface early warning signals to CSMs and AEs for at-risk accounts. 5. Process Improvement Continuously refine templates, approval flows, and outreach cadences. Identify automation opportunities (renewal reminders, quote generation). Establish renewal playbooks by segment (e.g., auto-renew, low-touch, high-touch). At Walnut, we are committed to empowering our employees to drive change and make a meaningful impact. If you are passionate about customer success and have a desire to work with a talented team, we would love to hear from you! In the News: The 5 Next Billion-Dollar Start-Ups of 2023 4 Tech CEOs Building Iconic Brands LinkedIn Top Startups 2022: The 15 Israeli Companies on the Rise You better believe it! We raised $35 million in our Round B! Tech Crunch: Walnut Growing 700% in 4 months! World Financial Review: Walnut Raises #35 million Ted Talk: How Walnut is Reshaping the Greater B2B Sales Experience
Who We Are Walnut is a fast growing startup in the sales automation space, backed by top-notch investors. We help some of the best GTM teams in the world perform better by easily creating failure-free, interactive, and personalized demo experiences for B2B buyers at every stage of the customer lifecycle. We are a young company that values culture, grit, transparency, and excellence. We put our founding members at the very heart of our company and are looking for proactive self-starters who are excited about building within a new, rapidly growing and still to be defined category. Mission: Own the end-to-end renewal process, ensuring timely, accurate, and value-based renewals while partnering closely with Expansion AE and Customer Success to maximize retention, minimize churn risk, and create a seamless customer experience. Core Goals: Drive on-time renewal execution and retention rate improvements; Ensure renewal motions are proactive, organized, and customer-centric; Free up AMs/CSMs to focus on expansion, value delivery, and strategic relationships. This role is US working hours. Primary Responsibilities: Renewal Operations & Process Management Own the renewal lifecycle from 120 days prior to term end through contract close. Maintain a centralized renewal tracker in Salesforce with status, forecast, and risk insights. Draft and send renewal proposals, coordinating approvals (pricing, legal, finance). Manage contract paperwork including quotes, amendments, renewals; ensuring compliance with terms and MSA. Track auto-renewal accounts and ensure proactive outreach before renewal deadlines. Cross-Functional Collaboration Partner with: Expansion AEs: to align renewal and upsell timing, ensure pricing consistency, and pass renewal data that informs expansion pipeline. CSMs: to identify risk signals, customer sentiment, and ensure renewals reflect current usage and value delivered. Finance / Legal: to manage quote accuracy, margin control, and renewal approval processes. Customer Communication Be the primary point of contact for administrative renewal questions (not value or upsell discussions). Send proactive outreach to customers for upcoming renewals; confirming intent, updating billing contacts, addressing contract logistics. Provide a polished, consistent customer experience in collaboration with AE/CSM teams. Forecasting & Reporting Maintain accurate renewal forecasts and report weekly on: Renewal attainment vs. goal Renewal risk by segment or region Timing (early/on-time/late renewals) Surface early warning signals to CSMs and AEs for at-risk accounts. Process Improvement Continuously refine templates, approval flows, and outreach cadences. Identify automation opportunities (renewal reminders, quote generation). Establish renewal playbooks by segment (e.g., auto-renew, low-touch, high-touch). At Walnut, we are committed to empowering our employees to drive change and make a meaningful impact. If you are passionate about customer success and have a desire to work with a talented team, we would love to hear from you! In the News: The 5 Next Billion-Dollar Start-Ups of 2023 4 Tech CEOs Building Iconic Brands LinkedIn Top Startups 2022: The 15 Israeli Companies on the Rise You better believe it! We raised $35 million in our Round B! Tech Crunch: Walnut Growing 700% in 4 months! World Financial Review: Walnut Raises #35 million Ted Talk: How Walnut is Reshaping the Greater B2B Sales Experience