Walk-in || Customer Support Executive

Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

BSS SONATA MICROCREDIT LIMITED

0 - 1 years

0 - 2 Lacs

Bengaluru

Posted:1 week ago

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Job Description

Role & responsibilities

Handle inbound and outbound customer interactions through calls and other approved communication channels.

Address customer inquiries, requests, and complaints in a professional and timely manner.

Resolve customer concerns within defined turnaround times (TAT) while ensuring a high level of customer satisfaction.

Record and update customer interactions, service requests, and resolutions accurately in the designated systems.

Conduct verification, service, feedback, and follow-up calls as per business requirements.

Maintain confidentiality and security of customer information at all times.

Preferred candidate profile

Flexible to work in
day shifts.
Graduation is mandatory.
Both freshers and experienced candidates can apply.
Candidates with proficiency in Kannada and Telugu will be preferred.

Note: B Tech / BE/ BCA / PG not Considered

If Interested, Kindly share your CV to Pavithra.c@bssmfi.com

8904794661

Skills Required

Presales Sales support BPO Telecalling Voice process Sales Relationship Customer relationship

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Job Type

Full Time

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Walk-in || Customer Support Executive