Travel Consultants QC / Post Sales PCM Worldwide Flights Pvt. Ltd.

2.0 - 6.0 years

0 Lacs

punjab

On-site

You are invited to join PCM Worldwide Flights Pvt. Ltd. as a Travel Consultant - Back Office Support in Mohali. We are looking for two detail-oriented agents to join our QC & Post Sales support team. If you have a strong background in airline policies and enjoy solving problems, this role is perfect for you! As a Travel Consultant, your key responsibilities will include sending e-tickets and boarding passes to customers, ensuring accurate CRM documentation, managing issuance, changes, cancellations, and ancillary services, handling airline escalation cases efficiently, and maintaining updated records of boarding status for past-date travel. To succeed in this role, you should be hardworking, focused, and dedicated with a proven ability to deal with waivers, changes, and cancellations. You must possess a strong knowledge of airline policies, experience in airline escalation handling, and be comfortable with high attention to detail and time-sensitive work. Your daily tasks will involve monitoring incoming emails for schedule changes, cancellations, or airline updates, conducting daily checks for pending cases, and coordinating with Team Leaders & Invoicing Teams for timely closure. This role involves working in night shifts, rotational shifts, and US shifts, at our Mohali office. If you are interested in this challenging opportunity, please contact HR Mudit at 8279611820 to apply. Don't miss out on this chance to join a dynamic team and enjoy benefits such as paid sick time, paid time off, and Provident Fund. Apply now for this full-time, permanent position at PCM Worldwide Flights Pvt. Ltd.,

Posted 1 week ago

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Title Real Estate Assistant Bonafide Technologies

1.0 - 5.0 years

0 Lacs

punjab

On-site

You will be joining a busy real estate office as an experienced individual in a full-time position with full flexibility required as per schedule. The ideal start date for this role is as soon as possible. Your responsibilities will include: - Loading MLS listings, uploading photos, scanning documents, and processing new listing documents such as price changes and extensions. - Maintaining Excel Sheets and a database of clients. - Preparing offers, amendments, waivers, and other related forms/documents on web forms. - Answering phone calls from clients and forwarding leads to sales representatives. - Conducting data entry tasks. - Contacting other agents to gather feedback. - Reaching out to our existing database of clients for potential leads, event invitations, and more. - Performing any other duties as assigned. To qualify for this role, you should have: - A minimum of high school education, with a preference for college-level courses or a diploma. - At least 1 to 2 years of working experience in the real estate industry. - An asset would be experience with the MLS system, web forms, real estate paperwork, marketing, and social media. - Proficiency in MS Office (Word and Excel), email, and internet usage. - The ability to multitask effectively. - Excellent organization and time management skills. This is a full-time job that requires in-person work at the specified location.,

Posted 3 weeks ago

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Hiring US Travel Customer Service (Airline Support) - Gurugram Sharda Consultancy Services

2.0 - 7.0 years

2 - 5 Lacs

New Delhi, Gurugram, Delhi / NCR

Work from Office

* Minimum 2+ years of experience handling: * Airline schedule changes * Waivers from airlines * Cancellations and refunds * Customer Service Calls Salary upto 40k Interested pls call Ruchika @9650997623 Required Candidate profile Must have excellent communication skills and strong command in managing customer service calls professionally.

Posted 1 month ago

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Arabic Speaking Customer Support Agent - Travel Background Mondee

2.0 - 6.0 years

4 - 7 Lacs

Hyderabad

Work from Office

Job Position - Arabic Speaking Agent Experience Required - 2- 6 years Job Type - Fulltime Job Location - Hyderabad We are seeking motivated and customer-oriented individuals who are fluent in Arabic to join our customer support team. As an Arabic-speaking Customer Support Agent, you will be responsible for handling inbound calls and assisting customers with various travel-related services, including waivers, schedule changes, ticket management, and general support. Handle inbound customer calls professionally and courteously. Assist customers with waivers, schedule changes, issuing, voiding, reissuing, and refunding tickets. Provide clear, accurate, and empathetic communication in Arabic. Resolve customer inquiries and issues efficiently while ensuring customer satisfaction. Maintain up-to-date knowledge of company policies, procedures, and travel services. Accurately document customer interactions and maintain records of customer communications. Collaborate with internal teams to ensure timely and effective solutions Required Skills & Qualifications: Fluency in Arabic (spoken and written) is mandatory. Proficiency in English is a plus. Previous experience in customer service or a travel industry role is preferred. Strong communication and problem-solving skills. Ability to multitask and work in a fast-paced environment. Comfortable using ticketing and CRM systems Experience in airline, travel, or ticketing services. Knowledge of GDS systems (e.g., Amadeus, Sabre, Galileo) is an advantage

Posted 1 month ago

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