80 Vxml Jobs - Page 2

Job Title - GN - SONG - Service - Google Gen AI - Consultant Management Level 09/ Consultant Location Gurugram, Mumbai, Pune, Bengaluru, Hyderabad, Chennai Must have skills Google Generative AI Studio Good to have skills NA Experience Minimum 6 + year s of experience is required Educational Qualification MBA/PGDM from tier 1 or 2 Job Summary You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance. Areas of Work Service Google Gen AI , Solution and Platform Design Roles & Responsibilities As part of these, you will drive the following Ability to provide CX solution with Google CCAI suite of conta...

Proven experience leading regional or global programs across multiple geographies (EMEA, LATAM, APAC, Canada). Strong ability to align regional initiatives with overarching corporate strategies. Demonstrated success in managing cross-functional teams and driving accountability across regions. Skilled in facilitating meaningful dialogue across cultures and geographies. Excellent interpersonal and communication skills, with the ability to influence and collaborate with senior leaders, employee groups, and external partners. Experience in promoting employee engagement through storytelling, creative initiatives, and community-building efforts. Familiarity with inclusive hiring practices and coll...

We are looking for a skilled professional with 4 to 6 years of experience in IVR/Dialog Workflow to join our team at IDESLABS PRIVATE LIMITED. The ideal candidate will have a strong background in this field and be able to work effectively in a fast-paced environment. Roles and Responsibility Design, develop, and implement IVR/Dialog workflows to meet business requirements. Collaborate with cross-functional teams to identify and prioritize project requirements. Develop and maintain technical documentation for IVR/Dialog workflows. Troubleshoot and resolve issues related to IVR/Dialog workflows. Ensure compliance with industry standards and best practices. Participate in code reviews and contr...

Project Role : Engineering Services Practitioner Project Role Description : Assist with end-to-end engineering services to develop technical engineering solutions to solve problems and achieve business objectives. Solve engineering problems and achieve business objectives using scientific, socio-economic, technical knowledge and practical experience. Work across structural and stress design, qualification, configuration and technical management. Must have skills : 3D Modeling Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : BE or BTech Summary: As an Engineering Services Practitioner, you will be responsible for providing end-to-end engineering...

Key Responsibilities: Design, develop, and execute IVR test cases using Cyara tools. Automate functional, regression, and load testing for voice and digital customer journeys. Validate call flows, prompts, speech recognition, DTMF, and customer experience across IVR systems. Collaborate with developers, business analysts, and operations teams to gather requirements and define test strategies. Conduct end-to-end testing of voice, SMS, chatbots, and omnichannel interactions where applicable. Perform root cause analysis and log defects, track resolutions, and verify fixes. Ensure seamless integration of IVR with backend systems (CRM, databases, CTI). Monitor and report on test execution status,...

Roles and Responsibility Provide high-quality Japanese language support to clients and internal teams. Develop and implement effective language training programs for employees. Collaborate with cross-functional teams to ensure seamless communication. Conduct language assessments and evaluations to identify areas for improvement. Create engaging content and materials to promote language learning and cultural awareness. Foster strong relationships with stakeholders through excellent communication skills. Job Requirements Proficient in Japanese language (N2 level) with excellent reading, writing, and speaking skills. Experience in the IT Service & Consulting industry is preferred. Strong unders...

Role Proficiency: Act creatively to develop applications by selecting appropriate technical options optimizing application development maintenance and performance by employing design patterns and reusing proven solutions. Account for others' developmental activities; assisting Project Manager in day to day project execution. Outcomes: Interpret the application feature and component designs to develop the same in accordance with specifications. Code debug test document and communicate product component and feature development stages. Validate results with user representatives integrating and commissions the overall solution. Select and create appropriate technical options for development such...

Key ActivitiesSupport Team Management:o Lead daily activities for UCCE Central Controllers, Peripheral Gateways, CVP servers, Finesse, CUIC , voice gateways and associated infrastructureo Coordinate with L1/NOC teams to validate SLAs, escalations, and shift handovers Incident & Problem Resolution:o Address all incidents; perform root-cause analysis and implement long-term fixeso Proactively Monitor and conduct healthy check on Contact center & Collaboration systems, respond to alerts and events generated from Monitoring tool in co-ordination with Network Operation Center (NOC) team and ensure availability of System to business and Customers. o Engage and managed third-party vendors support. ...

Management Level: 9-Team Lead/Consultant Location: Delhi, Gurgaon, Mumbai, Bangalore, Chennai, Pune, Hyderabad Must-have skills: Japanese Language Good to have skills: Ability to leverage design thinking, business process optimization, and stakeholder management skills. Job Summary : This role involves driving strategic initiatives, managing business transformations, and leveraging industry expertise to create value-driven solutions. Roles & Responsibilities: Provide strategic advisory services, conduct market research, and develop data-driven recommendations to enhance business performance. Professional & Technical Skills: - Relevant experience in the required domain. - Strong analytical, p...

What Youll Do? * Craft engaging promotional edits for web series, short-form content, trailers, teasers, and branded content that captivate and convert. * Work closely with promo writers, directors, motion graphic designers, and marketing teams to shape cohesive promo content. * Ensure visual identity, tone, and messaging align with the creative vision and platform expectations. * Select the right music, sound effects, and transitions to elevate storytelling and emotional impact. * Take feedback constructively and deliver multiple versions quickly with refinements based on performance.Who You Are * Degree or diploma in Film Editing, Mass Communication, Multimedia, or related fields. * Profic...

General Summary: Job Responsibilities: Conduct and review global accounts payable (AP) month-end close activities, including accruals Perform monthly and quarterly account reconciliation according to Qualcomm Policies Prepare Quarterly Reporting Schedules (QRS) to support 10-Q/10-K filings Oversee disbursement activities specifically India, including 3rd party payments and T&E Apply strong financial analysis skills for variance analysis of payable liability accounts Identify trends, variances, and provide actionable insight to leadership Provide ad hoc reports to HQ, local controllership team and other finance functions Recommend process improvements to enhance efficiencies and reduce manual...

About The Role Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : Business Requirements Analysis Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Designer, you will assist in defining requirements and designing applications to meet business process and application requirements. A typical day involves collaborating with various stakeholders to gather and analyze business needs, translating those needs into functional specifications, and working clo...

Role Description ETF Rates Settlements does exception handling of DB and Non DB Issued securities for rates business. International Non DB Issued creators are mainly UBS, Blackrock (iShares) and Vanguard for which DB is one of the principal bank and has capability to create and redeem stock with State Street who act as an Authorized participant. This involves lot of stake and NAV sensitivity due to competition between similar products. Critical activities includes solving unmatched trades, prioritizing CCP deliveries, raising traded short ISIN through define reports to trading desk, working on settling subscription and redemption queries, Singapore/HK creations and TLM reconciliation. Delay ...

Role Description ETF Rates Settlements does exception handling of DB and Non DB Issued securities for rates business. International Non DB Issued creators are mainly UBS, Blackrock (iShares) and Vanguard for which DB is one of the principal bank and has capability to create and redeem stock with State Street who act as an Authorized participant. This involves lot of stake and NAV sensitivity due to competition between similar products. Critical activities includes solving unmatched trades, prioritizing CCP deliveries, raising traded short ISIN through define reports to trading desk, working on settling subscription and redemption queries, Singapore/HK creations and TLM reconciliation. Delay ...

As an IVR and Contact Center Systems Specialist at NETGEAR, you will play a crucial role in managing and optimizing IVR systems and contact center platforms to enhance customer experience and operational efficiency. Your responsibilities will include designing, implementing, and maintaining IVR applications, managing multilingual audio IVR prompts, administering contact center systems, analyzing performance metrics, integrating systems with CRM and other applications, ensuring compliance with regulations, and collaborating with cross-functional teams to gather requirements and provide support and training to end-users. Key Responsibilities: IVR System Management: - Design, implement, and mai...

The client is a global IT services company headquartered in Southborough, Massachusetts, USA, with a revenue of $1.8B and 35,000+ associates worldwide. They specialize in digital engineering and IT services, helping clients modernize their technology infrastructure, adopt cloud and AI solutions, and accelerate innovation in sectors such as banking, healthcare, telecom, and media. The company combines deep industry expertise with agile development practices for scalable and cost-effective digital transformation. Operating in over 50 locations across more than 25 countries, they have delivery centers in Asia, Europe, and North America, backed by Baring Private Equity Asia. **Job Title:** IVR S...

You will be joining our client as an IVR Senior Lead Engineer, responsible for designing, developing, and maintaining interactive voice response applications using VXML and CCXML standards. Your role will involve integrating IVR applications with backend systems, optimizing performance, troubleshooting issues, and collaborating with cross-functional teams to enhance the IVR platform. Key Responsibilities: Design & Development: - Develop and maintain voice applications using VXML and CCXML standards. - Write JavaScript code for dynamic control flow and IVR logic. - Create and configure Grammar Files for voice recognition and natural language processing. System Integration: - Integrate IVR app...

As an Application Software Engineer at our organization, you will play a crucial role in developing and maintaining software solutions that contribute to the success of our projects. With a focus on Full Stack Development, you will utilize your expertise in Dot Net, Java, JSP, SQL, and C# with ASP, HTML, and JavaScript languages to create efficient and effective solutions. Your responsibilities will include configuring Avaya Experience Portal, developing IVR systems using Orchestration Designer, and designing call-flows based on requirement documentation and workshops. To excel in this role, you must demonstrate expert knowledge in VXML, CXML, SSML, XML, JAVA, JSON, and SVN repositories. Add...

This role will be responsible for development, maintenance, and execution of manual / automation / performance scripts for Contact Centre applications. Primary Responsibilities: Analyze the functional and non-functional requirements of the contact centre application solutions in Agile methodology Effectively plan, define test strategy/test cases, provide QA estimates, provide test management, and test reporting Perform manual/automated testing and log detailed defects in Rally Be accountable for all project or release test efforts for programs that span multiple domains and apps including System Integration or End to End Testing efforts Comply with the terms and conditions of the employment ...

Mandatory Skills: Extensive experience developing and maintaining Cisco CVP/Voice Applications Bachelor s degree in Computer Science, Management Information Systems, or related area 5+ years of experience with Cisco UCCE platforms 5+ years of IVR Application development and support experience using Cisco CVP/Voice, VXML/ASR, TTS, Cisco Call Studio 10.5 and up 5+ years of experience working with CVP Studio, Java, and back-end integration with Databases and Web Services 5+ years of experience with Java 1.7+, Eclipse, Tomcat, Spring MVC, J2EE, SOAP, REST APIs Experience with CI/CD Pipeline & Tooling (Octopus) Familiarity and exposure to any Cisco 3rd Party Products (i.e., Nuance, Finesse, Verin...

Req ID: 315699 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Enterprise Telephony - Specialist Advisor to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Three years or more of relevant experience or equivalent combination or education and work experience VXML, CVP, ICM, CUCM, CUBE Upgrading ICM, CVP, CUCM, Gateways from 12.5 to 12.6 Understanding of Natural Language design and Directed Dialogue design techniques for speech applications Knowledge of various speech engine capabilities and tuning concepts ...

You are an exceptional, innovative, and passionate individual seeking to grow with NTT DATA. Join our team in Noida, Uttar Pradesh (IN-UP), India (IN) as an Enterprise Telephony - Specialist Advisor. Your role involves: - Having three years or more of relevant experience or an equivalent combination of education and work experience - Proficiency in VXML, CVP, ICM, CUCM, and CUBE - Upgrading ICM, CVP, CUCM, and Gateways from 12.5 to 12.6 - Understanding Natural Language design and Directed Dialogue design techniques for speech applications - Knowledge of various speech engine capabilities and tuning concepts - Supporting existing customer projects on leveraged Cisco PCCE and Calabrio environm...

What You'll Do Were hiring a Senior Tax Analyst for Sales and Use Returns to join our fast-paced team, reporting to the Lead/Manager. This role offers growth opportunities in an innovative environment. Youll manage complex returns for high-level clients, serving as their main point of contact. As part of the Premium Managed Returns Service, youll handle client inquiries and ensure satisfaction. Balancing multiple tasks and setting expectations is key to success. What Your Responsibilities Will Be You will prepare, review, and file sales/use, business, and occupation, and gross receipts tax returns for various filing periods. You will have to manage a group of customers as their main contact....

Job Area: Finance & Accounting Group, Finance & Accounting Group > Global Accounting Ops Center General Summary: Job Responsibilities: Conduct and review global accounts payable (AP) month-end close activities, including accruals Perform monthly and quarterly account reconciliation according to Qualcomm Policies Prepare Quarterly Reporting Schedules (QRS) to support 10-Q/10-K filings Oversee disbursement activities specifically India, including 3rd party payments and T&E Apply strong financial analysis skills for variance analysis of payable liability accounts Identify trends, variances, and provide actionable insight to leadership Provide ad hoc reports to HQ, local controllership team and ...

The ideal candidate should have expertise in Java, JavaScript, JSP, JSF, J2EE, Grammar, EJB, MDB, VXML, XML, REST/SOAP Integration. Proficiency in Voice XML is a must. Experience in Agile methodology, particularly in SAFe methodology, is highly desirable. Familiarity with Viecore Framework would be advantageous. Knowledge of ETL, JCL, COBOL is preferred. Experience working with DevSecOps, GitHub, RTC, and Automation Tools is a plus. Exposure to Call Center Technologies such as AVAYA, CISCO, and Chatbot is beneficial. The candidate should possess preferred knowledge and/or experience working with SalesForce. The role primarily involves Java development in the IT/Computers - Software industry....