Cloud Soluon Architect Your Responsibilies: • Take a leadership role in resolving high-priority customer challenges by analyzing the current situaon and direcng the customer and internal teams on opmal resoluons (short-term migaon and opmal long-term soluon) • Closely integrate with Customer Operaons technical teams to determine, document, and train best pracces related to conguraon, code, design, deployment, and funconal soluons • Provide best-pracce feedback and training to Services teams (SAs and Soluon Engineering teams) • Collaborate closely with Engineering and Product Management teams on solving core product issues • Guide customers and internal teams on integraon issues, whether between the customer • Understand new products, tools, and technology used Engineering or other groups and spread the knowledge across the community • Assist AMS and Steady-State teams (when needed) to provide feedback on current deployment situaons and guidance on opmal longer-term design • Support Migraon and Upgrade projects as a technical lead, providing direcon and risk migaon strategies for the internal team and coordinang with the customer IT group Your Skill Set: • 8+ years of technical experience working with soware applicaons, databases, and enterprise systems • Work in accordance with good DevOps pracces • Prociency in SQL and data modeling. Orientaon in DBMS (Oracle, PostgreSQL, MS SQL) • Debugging and solving integraon challenges between mulple enterprise systems • Knowing basic architectural principles of Java, .NET plaorm, and web applicaons • Knowing standard data integraon techniques SFTP, REST API calls, Web Services • Basic knowledge of enterprise SSO technologies and principles (SAML2, OAuth2) • Strong knowledge of at least one plaorm (EPS, VPP, CPQ, RCM, or IC) • The base level of Business/Pricing Knowledge • Excellent problem-solving skills, whether technical or process/delivery • Ownership perspecve to work through roadblocks to achieve resoluon/goal • Strong collaboraon skills to listen, advocate, compromise, and determine win-win soluons • Ability to plan and coordinate mul-step resoluon paths • Comfortable discussing and advocang best pracce soluons with internal and customer IT leaders • Strong communicaon skills, both wrien and spoken • Requires a Bachelors Degree in an IT or technical discipline
