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Customer Relations Officer OSB Group

1.0 - 5.0 years

0 Lacs

karnataka

On-site

As a Complaints Handler in our organization, your primary responsibility is to support the early-stage resolution of customer complaints. You will achieve this by conducting prompt and fair investigations, ensuring accurate documentation, and delivering excellent customer service. Your role is crucial in promoting a customer-first mindset, demonstrating strong communication skills, and supporting vulnerable customers in alignment with Consumer Duty principles. Additionally, you will contribute to continuous improvement initiatives and ensure compliance with regulatory standards under the guidance of senior team members. Your core responsibilities will include acknowledging and logging compla...

Posted 4 months ago

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