175 Vtp Jobs - Page 7

About The Role : Experience in cisco Routing & Switching along with nexus devices Cisco working knowledge on multi context firewall, cisco device upgradation & configuration, Checkpoint, Palo Alto, F5 knowledge will be added advantage. Establish connectivity with client via S2S, C2S VPN and through internet to meet security policies. Understanding client requirements and provide the end-to-end solution for their requirements. Working knowledge on FortiGate Firewall, Checkpoint Firewall, F5 load balancer. Primary skills Experience in Routing & Switching BGP configuration Cisco router configuration-troubleshooting & cisco switch configuration-troubleshooting Good to have certifications in CCNA or CCNP

About The Role : Skills required:IP, MPLS, L3VPN & L2VPN, Optical devices.

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Network Infrastructures Good to have skills : SD-WAN Operations Minimum 5 year(s) of experience is required Educational Qualification : BE Summary : Technical Experience:Experience and Expert level knowledge of Enterprise network Operations of Cisco Router, Cisco Switch, Cisco SDWAN (Viptela), Aruba Wireless, Cisco Wireless, Apstra, Juniper (PE Router), Junos Space and Tools Cisco Prime, Cisco DNAC, Opengear, Solarwinds, Splunk, Thousand Eyes, Kentik 4-6 years' experience in the Network infrastructure field or in a related area. Extensive Routing and Switching experience, familiarity with Cisco products. Data Center Nexus Switching and Wireless experience is necessary. Advanced Troubleshooting, Documentation Works on problems/projects of moderately complex scope. Exercises independent judgment within defined practices and procedures to determine appropriate action. Practical knowledge acquired through specialized training, education or previous experience. Exercises independent judgment within defined parameters. Typical work: Medium-Large, complex networking environments Key Responsibilities: Hands on experience in troubleshooting problems solving skills in LAN WAN infrastructure. Experience in Network Infrastructure LAN/WAN, Installation, migration and configuration of network equipment's including Switches, Routers & Wireless. Hands on experience in configuring IP routing using different routing protocols including OSPF, EIGRP BGP. Hands on experience in core Ethernet switching like 8021Q, VLAN, VTP, Ether Channel PAgP, LACP and Multi-Chassis Ether-Channels, STP features RSTP, PVST, RPVST, MSTP, CST, Inter-VLAN Routing, Layer 3 Switching. Understanding and implementation knowledge on redundancy Protocols HSRP,VRRP,GLBP. Experience in Data Center Technologies - Nexus Switching - Fabric Path; VDC, vPC Experience with Cisco ISE. Good understanding of Cisco SD-WAN - Operations and Troubleshooting. Experienced with GRE and IPsec VPN S2S configuration and troubleshooting. Experience with Cisco Wireless platform. Wireless APs and WLC management. Good knowledge on network management tools like Wire Shark, HPNNMi. MyWizard and SolarWinds. Understanding on the ITIL process and good understanding on Incident, change, Problem management. Azure cloud network supportCertifications Cisco - CCNA/CCNP and ITIL Certification. Basic knowledge and understanding on F5 Azure cloud certification for cloud support. Qualification BE

Project Role : Application Security Architect Project Role Description : Review and integrate all application requirements, involving security requirements. Review and integrate the application security technical architecture requirements. Provide input into final decisions regarding application security. Must have skills : Software Defined Network and Operations Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : A BTech Summary : Roles Description:-We are seeking a highly skilled and experienced Senior Infoblox Administrator with 10+ years of expertise in managing and optimizing Infoblox DDI (DNS, DHCP, and IP Address Management) solutions. The successful candidate will play a pivotal role in ensuring the stability, efficiency, and security of our network infrastructure. This role involves designing, implementing, and maintaining our Infoblox systems, as well as providing leadership and mentorship to junior team members.Responsibilities:Should be able to resolve operational problem/Incident/SRShould go beyond the knowledge or past experience to resolve issuesExcellent written & verbal communicationTechnical Skills: 1. **Infoblox Management:** - Design, deploy, and manage Infoblox DDI solutions. - Monitor and maintain DNS, DHCP, and IPAM systems for optimal performance. - Ensure high availability and redundancy of Infoblox services.2. **Network Administration:** - Integrate Infoblox solutions with network infrastructure. - Implement and manage DNS security features such as DNSSEC, RPZ, and DNS firewall. - Coordinate with network teams to support IP address management and allocation.3. **Technical Support:** - Provide advanced troubleshooting and support for Infoblox-related issues. - Conduct root cause analysis and implement corrective actions. - Maintain and update Infoblox configurations and policies.4. **Project Management:** - Lead Infoblox-related projects from conception to completion. - Collaborate with cross-functional teams to ensure project goals are met. - Develop and maintain project documentation and reports.5. **Security and Compliance:** - Ensure Infoblox solutions comply with organizational security policies and regulatory requirements. - Implement best practices for data protection and network security. - Conduct regular security audits and vulnerability assessments.6. **Training and Mentorship:** - Provide guidance and mentorship to junior Infoblox administrators. - Develop and deliver training sessions and documentation. - Foster a culture of continuous learning and improvement.Technology:Network IP managementProfessional Skill: Provide advanced troubleshooting and support for Infoblox-related issues. - Conduct root cause analysis and implement corrective actions. - Maintain and update Infoblox configurations and policies.Typical task:1. **Infoblox Management:** - Design, deploy, and manage Infoblox DDI solutions. - Monitor and maintain DNS, DHCP, and IPAM systems for optimal performance. - Ensure high availability and redundancy of Infoblox services.2. **Network Administration:** - Integrate Infoblox solutions with network infrastructure. - Implement and manage DNS security features such as DNSSEC, RPZ, and DNS firewall. - Coordinate with network teams to support IP address management and allocation. Qualification A BTech

Project Role : Application Security Architect Project Role Description : Review and integrate all application requirements, involving security requirements. Review and integrate the application security technical architecture requirements. Provide input into final decisions regarding application security. Must have skills : Software Defined Network and Operations Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : A BTech Summary :Roles Description:-We are seeking a highly skilled and experienced Senior Infoblox Administrator with 10+ years of expertise in managing and optimizing Infoblox DDI (DNS, DHCP, and IP Address Management) solutions. The successful candidate will play a pivotal role in ensuring the stability, efficiency, and security of our network infrastructure. This role involves designing, implementing, and maintaining our Infoblox systems, as well as providing leadership and mentorship to junior team members.Responsibilities:Should be able to resolve operational problem/Incident/SRShould go beyond the knowledge or past experience to resolve issuesExcellent written & verbal communicationTechnical Skills: 1. **Infoblox Management:** - Design, deploy, and manage Infoblox DDI solutions. - Monitor and maintain DNS, DHCP, and IPAM systems for optimal performance. - Ensure high availability and redundancy of Infoblox services.2. **Network Administration:** - Integrate Infoblox solutions with network infrastructure. - Implement and manage DNS security features such as DNSSEC, RPZ, and DNS firewall. - Coordinate with network teams to support IP address management and allocation.3. **Technical Support:** - Provide advanced troubleshooting and support for Infoblox-related issues. - Conduct root cause analysis and implement corrective actions. - Maintain and update Infoblox configurations and policies.4. **Project Management:** - Lead Infoblox-related projects from conception to completion. - Collaborate with cross-functional teams to ensure project goals are met. - Develop and maintain project documentation and reports.5. **Security and Compliance:** - Ensure Infoblox solutions comply with organizational security policies and regulatory requirements. - Implement best practices for data protection and network security. - Conduct regular security audits and vulnerability assessments.6. **Training and Mentorship:** - Provide guidance and mentorship to junior Infoblox administrators. - Develop and deliver training sessions and documentation. - Foster a culture of continuous learning and improvement.Technology:Network IP managementProfessional Skill: Provide advanced troubleshooting and support for Infoblox-related issues. - Conduct root cause analysis and implement corrective actions. - Maintain and update Infoblox configurations and policies.Typical task:1. **Infoblox Management:** - Design, deploy, and manage Infoblox DDI solutions. - Monitor and maintain DNS, DHCP, and IPAM systems for optimal performance. - Ensure high availability and redundancy of Infoblox services.2. **Network Administration:** - Integrate Infoblox solutions with network infrastructure. - Implement and manage DNS security features such as DNSSEC, RPZ, and DNS firewall. - Coordinate with network teams to support IP address management and allocation. Qualification A BTech

Wipro Limited (NYSEWIT, BSE507685, NSEWIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. About The Role Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction ? Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner ? Deliver NoPerformance ParameterMeasure1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails ? ? Mandatory Skills: Network Data Admin. Experience3-5 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

About The Role Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction ? Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner ? Deliver NoPerformance ParameterMeasure1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails ? ? Mandatory Skills: Network Data Admin. Experience3-5 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

About The Role Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction ? Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner ? Deliver NoPerformance ParameterMeasure1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails ? ? Mandatory Skills: Network Data Admin. Experience3-5 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

About The Role Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction ? Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner ? Deliver NoPerformance ParameterMeasure1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails ? ? Mandatory Skills: Network Data Admin. Experience3-5 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

About The Role This role involves the development and application of engineering practice and knowledge in the following technologies Standards and protocols, application software embedded software for wireless and satellite networks, fixed networks enterprise networks connected devices IOT and device engineering, connected applications 5G edge, B2X apps and Telco Cloud, Automation and Edge Compute platforms. This role also involves the integration of network systems and their operations, related to the above technologies. About The Role - Grade Specific Focus on Connectivity Network Engineering. Develops competency in own area of expertise. Shares expertise and provides guidance and support to others. Interprets clients needs. Completes own role independently or with minimum supervision. Identifies problems and relevant issues in straight forward situations and generates solutions. Contributes in teamwork and interacts with customers. Skills (competencies)

About The Role This role involves the development and application of engineering practice and knowledge in the following technologies Standards and protocols, application software embedded software for wireless and satellite networks, fixed networks enterprise networks connected devices IOT and device engineering, connected applications 5G edge, B2X apps and Telco Cloud, Automation and Edge Compute platforms. This role also involves the integration of network systems and their operations, related to the above technologies. Primary Skill Good Experience in layer2,layer3 Protocol Testing Strong in Python Automation Minimum 7+ Years of experience

About The Role This role involves the development and application of engineering practice and knowledge in the following technologies Standards and protocols, application software embedded software for wireless and satellite networks, fixed networks enterprise networks connected devices IOT and device engineering, connected applications 5G edge, B2X apps and Telco Cloud, Automation and Edge Compute platforms. This role also involves the integration of network systems and their operations, related to the above technologies. About The Role - Grade Specific Focus on Connectivity Network Engineering. Develops competency in own area of expertise. Shares expertise and provides guidance and support to others. Interprets clients needs. Completes own role independently or with minimum supervision. Identifies problems and relevant issues in straight forward situations and generates solutions. Contributes in teamwork and interacts with customers. Skills (competencies)

About The Role Deep technical knowledge / understandings of L2 / L3 networking protocols and technologies (VPC, STP, HSRP, OSPF, EIGRP, BGP) Strong Nexus 2K/5K/7K/9K platform knowledge and hands-on experience Knowledge of overlay technologies BGP EVPN, OTV, LISP knowledge and understandings of Cisco SDN based technologies such as Cisco ACI, Nexus, Cisco Programmable Network Portfolio (Standalone VXLAN-Fabric) and DCNM. Desired Skills (Good to have as value add to this role) Familiar with computing, virtualization, and container environments (Cisco UCS, Hyperflex, VMware, Microsoft, Kubernetes) Education &/ Additional Certifications Degree/ Masters CCNP, CCIE (R&S / DC) VCP, AWS, CKA (Good to have)

About The Role - We're seeking team members that are trained in Data Center Routing and Switching products as well as technologies. You will provide support for Nexus 9K, Nexus 7K, 3K, 5K/2K suite of switches (both hardware and software ). Key Skills :- A technical expert providing technical assistance to Cisco customers located world-wide, while maintaining the highest levels of customer happiness. Assist customers in troubleshooting hardware/software related issues on various Cisco Nexus switching platforms. Applies analytical skills and technical knowledge to resolve product and network problems of moderate to high complexity. Analyse, configure and troubleshoot Core, Distribution, Access layer switches and networks. Effectively utilizes the moderate to complex lab setups to recreate and resolve customer found issues. Highly adaptable and sensitive to customer reported issues according to its severity.

Required Skills Technology | Cisco R and S Network Design SME - Level 4 Support Technology | Juniper R and S Expert - Level 3 Support Education Qualification : B.Sc Certification Mandatory / Desirable : Technology | Expert Level Certification - CCIE Enterprise Infrastructure / CCIE Service Provider / CCIE Data Center / CCIE Data Center / ACSX / JNCIP-ENT / VM Certified Advanced Professional / ACSX Delivery Skills: 1. Technology Management: Responsible for overall network technology management for the business. Responsible for planning and execution of new technology roll outs, scope expansion and readiness of team from technology standpoint. Manage SOPs, Knowledge documents, KB articles. Implement technical methodology improvement from past failures and learnings. 2. Restoration and Resolution: Identify the network issue based on troubleshooting and decide on the actions required to be implemented for resolving the issue. Refer to required KEDB or Knowledge bases for known issues/repetitive issues and resolution steps. Implement the resolution steps, execute, validate and update ticket with steps taken and outcome. 3. Triage: Once the resolution steps are completed if the issue is still not resolved or if it s an unknown issue and standard troubleshooting methods did not resolve the issue, escalate the ticket to L3 Network SME and support the troubleshooting process, if there is a bridge, continue on the bridge along with the SME. This support includes coordination with 3rd party network vendor technicians. 4. Process Compliance: - Gather information from vendor, customer, analysis from the troubleshooting/investigation, resolution steps implemented etc. and update the tickets regularly, as per the defined process. - Prepare a detailed report on the plan of action for the existing tickets for the next shift andengineer (Shift Handover Report). - Followthrough and execute the various Escalation Matrix (Vendor , Internal and Customer defined). - Ensure tickets are closed post user/customer communication. - Constantly track tickets for SLA adherence and escalate on deviations as defined in the process. 5. Value Proposition: Understand the existing environment and propose any opportunity of improvement. Look at nagging issues in the environment and come out with Get Around solutions by working with vendors and industry experts

Job TitleSenior Engineer (IPMPLS-Escalation Management) LocationBengaluru Work EmploymentFull time DepartmentWireline DomainProduct Verification Reporting toSenior Manager About Us: Tejas Networks is a global broadband, optical and wireless networking company, with a focus on technology, innovation and R&D. We design and manufacture high-performance wireline and wireless networking products for telecommunications service providers, internet service providers, utilities, defence and government entities in over 75 countries. Tejas has an extensive portfolio of leading-edge telecom products for building end-to-end telecom networks based on the latest technologies and global standards with IPR ownership. We are a part of the Tata Group, with Panatone Finvest Ltd. (a subsidiary of Tata Sons Pvt. Ltd.) being the majority shareholder. Tejas has a rich portfolio of patents and has shipped more than 900,000 systems across the globe with an uptime of 99.999%. Our product portfolio encompasses wireless technologies (4G/5G based on 3GPP and O-RAN standards), fiber broadband (GPON/XGS-PON), carrier-grade optical transmission (DWDM/OTN), packet switching and routing (Ethernet, PTN, IP/MPLS) and Direct-to-Mobile and Satellite-IoT communication platforms. Our unified network management suite simplifies network deployments and service implementation across all our products with advanced capabilities for predictive fault detection and resolution. As an R&D-driven company, we recognize that human intelligence is a core asset that drives the organization’s long-term success. Over 60% of our employees are in R&D, we are reshaping telecom networks, one innovation at a time. Why join Tejas: We are on a journey to connect the world with some of the most innovative products and solutions in the wireless and wireline optical networking domains. Would you like to be part of this journey and do something truly meaningful? Challenge yourself by working in Tejas’ fast-paced, autonomous learning environment and see your output and contributions become a part of live products worldwide. At Tejas, you will have the unique opportunity to work with cutting-edge technologies, alongside some of the industry’s brightest minds. From 5G to DWDM/ OTN, Switching and Routing, we work on technologies and solutions that create a connected society. Our solutions power over 500 networks across 75+ countries worldwide, and we’re constantly pushing boundaries to achieve more. If you thrive on taking ownership, have a passion for learning and enjoy challenging the status quo, we want to hear from you! Who we are Our team submits contribution towards, Platform and software validation for the entire product portfolio Product and Technology demos at customer premises across the world Develop and deliver customer documentation and training solutions Compliance with technical certifications like TL9000, TSEC etc Level3 Technical Assistance for the customer escalations Team works closely with PLM, HW and SW architects, sales and customer account teams to innovate and develop network deployment strategy for a broad spectrum of networking products and software solutions. As part of this team, you will get an opportunity to validate, demonstrate and influence new technologies to shape future optical, routing, fibre broadband and wireless networks. What you work: As a senior engineer you will interact with Tejas Level-1 Support and field Engg.(Level-2 support ) for providing assistance on reported issue. Debug/analyse and if required try to reproduce field issue in Tejas lab with customer database and interact with Product Verification (PV)/ Research and Development (R&D) team to analyse the issue further. Track the Field Bugs/Enhancements with PLM (Product Line Managers). Provide mentoring and specific knowledge transfer to other members of the TAC team. Raise/follow up the issue with design following sufficient debugging/analysis of the issue as required. Document the troubleshooting steps and provide regular training to field teams Provides guidance and promotes teamwork. Prioritizes own work in line with the team objectives. Ensure that response and resolution time lines are met for field issues, as per committed SLA to customer. Involving in field scenario test cases with PV team Mandatory skills: Hands-on experience with MPLS/MPLS-TP network design, implementation, and troubleshooting. Strong analytical and problem-solving skills, with the ability to diagnose and resolve complex network issues. In-depth knowledge of MPLS/MPLS-TP protocols, including LDP (Label Distribution Protocol), RSVP-TE (Resource Reservation Protocol – Traffic Engineering), and LSP (Label-Switched Path) management. And PHP, LSP Merge, ECMP. Experience in handling and troubleshooting issues found in IP and Packet transport networks(PTN). Strong communication and customer handling skills. Working knowledge of Layer2/2.5/Layer3 standards protocols & technologies (.1q, QinQ, xSTP, ERPS, SATOP/CEM, MPLS-TP, OSPF, BGP, VRRP, RSVP, IP-MPLS, DHCP, QoS, IGMP, VRF, ACL etc.) are added advantage. Ability to debug/analyse/categorize and troubleshoot telco issues efficiently and effectively. Must have Linux Knowledge. Desired skills: Familiarity with networking concepts such as BGP (Border Gateway Protocol), OSPF, IS-IS, VLAN and QoS. Excellent Verbal/Written communication skills, Polite, Team player, Individual contributor, Self-learner. Passion for achieving excellence in process, product quality and reliability. Relevant certifications such as CCNP (Cisco Certified Network Professional) or JNCIP (Juniper Networks Certified Internet Professional) are a plus. Preferred Qualifications Experience: 3 to 6 years’ experience from Telecommunication or Networking background. Education Tech/BE (CSE/ECE/EEE/IS) or any other equivalent degree Candidate should be good at coding skills in Python Diversity and Inclusion Statement : Tejas Networks is an equal opportunity employer. We celebrate diversity and are committed to creating all inclusive environment for all employees. We welcome applicants of all backgrounds regardless of race color, religion, gender, sexual orientation, age or veteran status. Our goal is to build a workforce that reflects the diverse communities we serve and to ensure every employee feels valued and respected.

Job TitleLead Engineer (IPMPLS-Escalation Management) LocationBengaluru Work EmploymentFull time DepartmentWireline DomainProduct Verification Reporting toSenior Manager About Us: Tejas Networks is a global broadband, optical and wireless networking company, with a focus on technology, innovation and R&D. We design and manufacture high-performance wireline and wireless networking products for telecommunications service providers, internet service providers, utilities, defence and government entities in over 75 countries. Tejas has an extensive portfolio of leading-edge telecom products for building end-to-end telecom networks based on the latest technologies and global standards with IPR ownership. We are a part of the Tata Group, with Panatone Finvest Ltd. (a subsidiary of Tata Sons Pvt. Ltd.) being the majority shareholder. Tejas has a rich portfolio of patents and has shipped more than 900,000 systems across the globe with an uptime of 99.999%. Our product portfolio encompasses wireless technologies (4G/5G based on 3GPP and O-RAN standards), fiber broadband (GPON/XGS-PON), carrier-grade optical transmission (DWDM/OTN), packet switching and routing (Ethernet, PTN, IP/MPLS) and Direct-to-Mobile and Satellite-IoT communication platforms. Our unified network management suite simplifies network deployments and service implementation across all our products with advanced capabilities for predictive fault detection and resolution. As an R&D-driven company, we recognize that human intelligence is a core asset that drives the organization’s long-term success. Over 60% of our employees are in R&D, we are reshaping telecom networks, one innovation at a time. Why join Tejas: We are on a journey to connect the world with some of the most innovative products and solutions in the wireless and wireline optical networking domains. Would you like to be part of this journey and do something truly meaningful? Challenge yourself by working in Tejas’ fast-paced, autonomous learning environment and see your output and contributions become a part of live products worldwide. At Tejas, you will have the unique opportunity to work with cutting-edge technologies, alongside some of the industry’s brightest minds. From 5G to DWDM/ OTN, Switching and Routing, we work on technologies and solutions that create a connected society. Our solutions power over 500 networks across 75+ countries worldwide, and we’re constantly pushing boundaries to achieve more. If you thrive on taking ownership, have a passion for learning and enjoy challenging the status quo, we want to hear from you! Who we are Our team submits contribution towards, Platform and software validation for the entire product portfolio Product and Technology demos at customer premises across the world Develop and deliver customer documentation and training solutions Compliance with technical certifications like TL9000, TSEC etc Level3 Technical Assistance for the customer escalations Team works closely with PLM, HW and SW architects, sales and customer account teams to innovate and develop network deployment strategy for a broad spectrum of networking products and software solutions. As part of this team, you will get an opportunity to validate, demonstrate and influence new technologies to shape future optical, routing, fibre broadband and wireless networks. What you work: As a lead engineer you will interact with Tejas Level-1 Support and field Engg.(Level-2 support ) for providing assistance on reported issue. Debug/analyse and if required try to reproduce field issue in Tejas lab with customer database and interact with Product Verification (PV)/ Research and Development (R&D) team to analyse the issue further. Track the Field Bugs/Enhancements with PLM (Product Line Managers). Provide mentoring and specific knowledge transfer to other members of the TAC team. Raise/follow up the issue with design following sufficient debugging/analysis of the issue as required. Document the troubleshooting steps and provide regular training to field teams Provides guidance and promotes teamwork. Prioritizes own work in line with the team objectives. Ensure that response and resolution time lines are met for field issues, as per committed SLA to customer. Involving in field scenario test cases with PV team Mandatory skills: Hands-on experience with MPLS/MPLS-TP network design, implementation, and troubleshooting. Strong analytical and problem-solving skills, with the ability to diagnose and resolve complex network issues. In-depth knowledge of MPLS/MPLS-TP protocols, including LDP (Label Distribution Protocol), RSVP-TE (Resource Reservation Protocol – Traffic Engineering), and LSP (Label-Switched Path) management. And PHP, LSP Merge, ECMP. Experience in handling and troubleshooting issues found in IP and Packet transport networks(PTN). Strong communication and customer handling skills. Working knowledge of Layer2/2.5/Layer3 standards protocols & technologies (.1q, QinQ, xSTP, ERPS, SATOP/CEM, MPLS-TP, OSPF, BGP, VRRP, RSVP, IP-MPLS, DHCP, QoS, IGMP, VRF, ACL etc.) are added advantage. Ability to debug/analyse/categorize and troubleshoot telco issues efficiently and effectively. Must have Linux Knowledge. Desired skills: Familiarity with networking concepts such as BGP (Border Gateway Protocol), OSPF, IS-IS, VLAN and QoS. Excellent Verbal/Written communication skills, Polite, Team player, Individual contributor, Self-learner. Passion for achieving excellence in process, product quality and reliability. Relevant certifications such as CCNP (Cisco Certified Network Professional) or JNCIP (Juniper Networks Certified Internet Professional) are a plus. Preferred Qualifications Experience: 6+ years’ experience from Telecommunication or Networking background. Education Tech/BE (CSE/ECE/EEE/IS) or any other equivalent degree Candidate should be good at coding skills in Python Diversity and Inclusion Statement : Tejas Networks is an equal opportunity employer. We celebrate diversity and are committed to creating all inclusive environment for all employees. We welcome applicants of all backgrounds regardless of race color, religion, gender, sexual orientation, age or veteran status. Our goal is to build a workforce that reflects the diverse communities we serve and to ensure every employee feels valued and respected.

locationsBangalore - Bagmane Tridib time typeFull time posted onPosted 6 Days Ago job requisition id32574 Will work implementing, monitoring and troubleshooting networks. They provide support to the Senior Network Engineer on complex problems related to software structure and maintenance. Principal Accountabilities: NOCC - Acts as first responders, helping to organize and control incident response. Provides admission control for technical implementations. Executes and supports all standard operational changes to the environment Support - Respond to second level escalation, providing on-call rotation in organization and hands-off changes. Audits and documents changes to the environment. Implements execution for new initiatives and expansion of existing infrastructuresSkills & Software Requirements:Total Experience - 8 - 13 yearsExperience with:- R/SOSPF, BGP, TCP/IP, L2 architectures- MulticastPIM-SM, MSDP, AnyCastRP- SecurityFirewalling, ACLs, industry best practice, Internet architectures- Load BalancingF5 LB, iRules, persistence, etc.- VPNIPSec and SSL- Wirelessstandards, security, radio placement, etc. CME GroupWhere Futures are Made CME Group is the worlds leading derivatives marketplace. But who we are goes deeper than that. Here, you can impact markets worldwide. Transform industries. And build a career by shaping tomorrow. We invest in your success and you own it all while working alongside a team of leading experts who inspire you in ways big and small. Problem solvers, difference makers, trailblazers. Those are our people. And were looking for more. At CME Group, we embrace our employees' unique experiences and skills to ensure that everyones perspectives are acknowledged and valued. As an equal opportunity employer, we consider all potential employees without regard to any protected characteristic. Important Notice: Recruitment fraud is on the rise, with scammers using misleading promises of job offers and interviews to solicit money and personal information from job seekers. CME Group adheres to established procedures designed to maintain trust, confidence and security throughout our recruitment process. Learn more .

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Enterprise Network Operations Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : Any degree Key Responsibilities : Management and maintenance of the LAN / WAN/ Internet environment Delivering and establishing projects related network implementation for clients and internal teams Provide support and troubleshooting of the network issues with respect to the projects/internal environment End to end project transition. Meet customer expectation with timely delivery of all network services per the defined in OLA Deliver the result by adhering to the defined processes like ISO 20000, ISO27001, BS25999Technical Experience : Strong technical knowledge on troubleshooting Cisco routers, switches, and firewalls Knowledge about Cloud platforms. Should have strong skills on at least 2 skills Switching, Routing, Firewalls and should have moderate skills in other technology. Minimum experience on VPN configuration on SRX/Paloalto/Fortigate. Should have prior experience in handling production network monitoring. Lab experience will not be considered. Exposure on configuring and troubleshooting switching environment with STP, VTP, HSRPProfessional Attributes : excellent Verbal and Written Communication skills Ability to take ownership and work independently with good interpersonal skills handling initiatives and ideas Work as a team player with positive attitude towards work Proven ability to manage own workloadEducational Qualification:Degree in EC/IT/CS /15 years of Full time education Qualifications Any degree

Shared accommodation in guest house is provided Pick & drop from guest house to plant & back in shifts provided Network engineer- Job Description Proven experience with network capacity planning, network security principles,and general network management best practices. Experience of handling customers from the initial point to escalating to the next level based on complexity of the issue. Ready to work in the morning or evening shift. Good Understanding of Routing and Switching protocols like OSPF, BGP, MPLS, ISIS Understanding of TCP/IP and other networking protocols like DHCP/DNS/CDP/ARP etc. Experience in working in an NOC environment. Act as a point of contact for NOC team during the shift hrs. and escalate to concerned stakeholders as defined. Good hands experience on Cisco IOS/IOS-XR and Juniper junos Responsible for providing L2 network and security operations support. Assist in Design, implement, troubleshoot, and manage routing and switching and firewall infrastructure of customers' terrestrial networks. Expert knowledge of core routing and switching design principles, best practices,and related technologies. Design and deploy company LANs, WANs, and wireless networks, including Routers, switches and Firewalls. Design, implement, and support firewalls, site-to-site VPNs, and remote-access VPNs Conduct research on network products, services, protocols, and standards to remain abreast of developments in the networking industry. Monitor network performance and troubleshoot problem areas as needed.

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Enterprise Network Operations Good to have skills : Network Infrastructures Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Key Responsibilities : Management and maintenance of the LAN / WAN/ Internet environment Delivering and establishing projects related network implementation for clients and internal teams Provide support and troubleshooting of the network issues with respect to the projects/internal environment End to end project transition. Meet customer expectation with timely delivery of all network services per the defined in OLA Deliver the result by adhering to the defined processes like ISO 20000, ISO27001, BS25999 Technical Experience : Strong technical knowledge on troubleshooting Cisco routers, switches, and firewalls Knowledge about Cloud platforms. Should have strong skills on at least 2 skills Switching, Routing, Firewalls and should have moderate skills in other technology. Minimum experience on VPN configuration on SRX/Paloalto/Fortigate. Should have prior experience in handling production network monitoring. Lab experience will not be considered. Exposure on configuring and troubleshooting switching environment with STP, VTP, HSRP Professional Attributes : excellent Verbal and Written Communication skills Ability to take ownership and work independently with good interpersonal skills handling initiatives and ideas Work as a team player with positive attitude towards work Proven ability to manage own workload Educational Qualification:Degree in EC/IT/CS /15 years of Full time education Qualifications 15 years full time education

locationsIN - PUNE III GLOBAL BUSINESS SVCS - GBS (INMHH) time typeFull time posted onPosted Yesterday time left to applyEnd DateMay 18, 2025 (8 days left to apply) job requisition idR25015442 Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrowpeople with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. About The Role : Job Summary This position handles incoming communications from Account Executives (AE) and other UPS representatives regarding technical and procedural issues for UPS supported applications. He/She records interactions in a Customer Resource Management (CRM) system for tracking and monitoring case status and resolution. This position identifies and defines problems, collects data, establishes facts, and draws valid conclusions. He/She understands and interpret technical concepts and applies logic and deductive reasoning. Responsibilities: Responds to customer requests received by applying understanding and knowledge of supported systems and products. Troubleshoots and resolves customer problems via phone or remote capabilities. Responsible for meeting established individual and team performance targets includingservice level, resolution, productivity, and quality standards. Maintains up-to-date knowledge of products, services, and resource materials to provide adequate support and accurate information to customers. Adheres to established attendance and punctuality guidelines. Probes, isolates, and troubleshoots supported application problems. Qualifications: Typing skills (minimum of 35 wpm) - Preferred Computer hardware and software knowledge including the installation, removal, and troubleshooting of software, printers, scanners, scales, peripheral components, network configurations, and databases - Preferred Excellent written and verbal communication skills - Preferred Ability to work flexible shift hours, up to 5 days per week Minimum of 3 months helpdesk/call center experience Employee Type: Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

locationsIN - PUNE III GLOBAL BUSINESS SVCS - GBS (INMHH) time typeFull time posted onPosted Yesterday time left to applyEnd DateMay 18, 2025 (8 days left to apply) job requisition idR25014128 Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrowpeople with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. About The Role : Job Summary This position handles incoming communications from Account Executives (AE) and other UPS representatives regarding technical and procedural issues for UPS supported applications. He/She records interactions in a Customer Resource Management (CRM) system for tracking and monitoring case status and resolution. This position identifies and defines problems, collects data, establishes facts, and draws valid conclusions. He/She understands and interpret technical concepts and applies logic and deductive reasoning. Responsibilities: Responds to customer requests received by applying understanding and knowledge of supported systems and products. Troubleshoots and resolves customer problems via phone or remote capabilities. Responsible for meeting established individual and team performance targets includingservice level, resolution, productivity, and quality standards. Maintains up-to-date knowledge of products, services, and resource materials to provide adequate support and accurate information to customers. Adheres to established attendance and punctuality guidelines. Probes, isolates, and troubleshoots supported application problems. Qualifications: Typing skills (minimum of 35 wpm) - Preferred Computer hardware and software knowledge including the installation, removal, and troubleshooting of software, printers, scanners, scales, peripheral components, network configurations, and databases - Preferred Excellent written and verbal communication skills - Preferred Ability to work flexible shift hours, up to 5 days per week Minimum of 3 months helpdesk/call center experience Employee Type: Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

PC Skills : Basic knowledge, typing using keyboard shortcuts Communication Skills Coping with Stressful Situations Selling Skills Microsoft Office : Outlook, Word, Excel Customer Experience Focus Technical Knowledge : Networking : VLAN, VTP, STP, RSTP, 802.1Q, port security Routing Protocols: OSPF, BGP, MP-BGP, RIP, EIGRP IPsec, GRE tunnels, MPLS Technology, L3 VPNs Traffic Filtering: distribution-list, prefix-list, route-map Implementation & Troubleshooting : Spanning Tree Protocol, 802.1Q, EtherChannel, EIGRP, OSPF, BGP, IPsec, GRE tunnel, MPLS, L3 VPN SDN & SD-WAN : Cisco Viptela, Silver Peak (preferred)

About Zscaler Serving thousands of enterprise customers around the world including 40% of Fortune 500 companies, Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the world’s largest security cloud, Zscaler accelerates digital transformation so enterprises can be more agile, efficient, resilient, and secure. The pioneering, AI-powered Zscaler Zero Trust Exchange™ platform, which is found in our SASE and SSE offerings, protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Named a Best Workplace in Technology by Fortune and others, Zscaler fosters an inclusive and supportive culture that is home to some of the brightest minds in the industry. If you thrive in an environment that is fast-paced and collaborative, and you are passionate about building and innovating for the greater good, come make your next move with Zscaler. At Zscaler, our Customer Success Organization is a global, customer-focused team dedicated to delivering high-impact experiences and identifying innovative solutions. We leverage valuable data and research to provide expert, hands-on support starting from the implementation phase and beyond, ensuring customers achieve their goals and leverage our technology to its fullest potential. Together, we create a customer-centric culture that fosters success, adoption, and continuous growth. We're looking for an experienced Designated Support Engineer III to join our Focal Support team. Reporting to the Focal Support Manager, you'll be responsible for: Managing and resolving customer cases assigned to your pod promptly to meet customer needs and satisfaction Building trust with customers by understanding their requirements, priorities, and limitations to provide solutions Participating in the on-call rotation to monitor and address weekend issues, although it is voluntary Collaborating with the product team, engineering, or escalation team to open bug reports for code defects using Jira Communicating with assigned customers, keeping them updated on progress and resolutions What We're Looking for (Minimum Qualifications) 5+ years of support and networking experienced required General firewalls and packet filtering experience and troubleshooting HTTP/HTTPS troubleshooting by browsers (performance and errors) IPv4, IPv6, routing, DNS, load balancing, proxies, and other layer 2-4 concepts Authentication systems such as LDAP, MS AD What Will Make You Stand Out (Preferred Qualifications) Network Protocol Analyzers (tcpdump, Wireshark), Network Security (SSL/TLS, VPNs, Firewall, IDS/IPS) Zscaler Product Experience VPN technologies such as IPSec and VPN clients, Scripting knowledge (SHELL, Python) #LI-HYBRID #LI-RR1 At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: Various health plans Time off plans for vacation and sick time Parental leave options Retirement options Education reimbursement In-office perks, and more! By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.