105 Vsm Jobs - Page 4

About VSM Software VSM Software (P) Ltd is an ISO certified company catering to the global needs of Pharma and Banking industries. In both these verticals, we offer solutions and services in specific areas. VSM has Strong founding team based in India and the US A great leadership team who come with high levels of educational qualifications and relevant industry experience Skilled and trained IT and Subject Matter professionals We have a local presence in 5 countries and are further expanding our delivery reach. About the team The Application Support L1 team provides the first line of assistance for users experiencing issues with software applications. Their responsibilities include monitoring systems, responding to user queries, troubleshooting basic technical issues, and resolving common problems such as login errors or software malfunctions. They escalate more complex issues to higher-level support teams if necessary and ensure smooth application operation by following predefined processes. The L1 team also helps with documentation, updating users on ticket statuses, and ensuring timely resolution of issues to maintain customer satisfaction. Responsibilities Respond to user inquiries and provide assistance for application-related issues Identify and resolve basic technical problems and errors in applications Monitor application performance and system alerts to ensure uptime Document issues in the ticketing system and track their status Escalate unresolved or complex issues to L2 or higher support teams Provide basic training and guidance to users on application features and functionalities Maintain and update user manuals, FAQs, and knowledge base articles

About VSM Software VSM Software (P) Ltd is an ISO certified company catering to the global needs of Pharma and Banking industries. In both these verticals, we offer solutions and services in specific areas. VSM has Strong founding team based in India and the US A great leadership team who come with high levels of educational qualifications and relevant industry experience Skilled and trained IT and Subject Matter professionals We have a local presence in 5 countries and are further expanding our delivery reach. About the Team The team is responsible for designing and executing test plans, identifying and reporting bugs, and validating that all functionalities align with client requirements and user expectations. With a keen eye for detail and a proactive approach, the team collaborates closely with developers, stakeholders, and project managers to ensure seamless performance, security, and reliability of the application. Responsibilities Create comprehensive test plans and strategies tailored to the features and functionality of the mobile banking application. Design and execute test cases to ensure the application meets functional, performance, and security requirements. Identify, document, and report bugs or issues in the application using standard defect-tracking tools. Work closely with developers to understand application workflows, provide feedback, and validate fixes for reported issues. Conduct regular regression testing to verify that new updates or fixes do not disrupt existing functionality. Ensure the application complies with relevant banking standards, policies, and regulations. Perform final testing before application deployment to ensure a defect-free release.

VSM Software (P) Ltd isan ISO certified company catering to the global needs of Pharma and Bankingindustries. In both these verticals,we offer solutions and services in specific areas. VSM has Strong founding team based in India and the US A great leadership team who come with high levels of educational qualifications and relevant industry experience Skilled and trained IT and Subject Matter professionals We have a local presencein 5 countries and are further expanding our delivery reach. About the team The .NET Development team comprisesskilled developers specializing in building robust, scalable, and secureapplications using the .NET framework. They focus on creating web and desktopsolutions, integrating APIs, and maintaining existing software to meet businessrequirements. The team stays updated with the latest .NET technologies toensure efficient coding practices, timely project delivery, and seamlesssoftware performance. Responsibilities Develop and maintain responsive web applications using JavaScript, CSS5, JQuery, and HTML. Optimize code for performance, scalability, and cross-browser compatibility. Debug and test front-end features to ensure functionality and responsiveness. Design and implement backend logic and APIs using ASP.NET Core.

About VSM Software VSM Software (P) Ltd is an ISO certified company catering to the global needs of Pharma and Banking industries. In both these verticals, we offer solutions and services in specific areas. VSM has Strong founding team based in India and the US A great leadership team who come with high levels of educational qualifications and relevant industry experience Skilled and trained IT and Subject Matter professionals We have a local presence in 5 countries and are further expanding our delivery reach. About the team The Application Support L2 team provides advanced technical support for business applications. They handle escalated issues from the L1 support team, troubleshoot complex problems, and ensure the stability and performance of applications. Responsibilities include investigating and resolving software bugs, performing system configurations, and collaborating with development teams for fixes or updates. The L2 team also monitors system performance, assists with user training, and provides detailed incident reports. Their goal is to maintain smooth operation, minimize downtime, and enhance the user experience by addressing technical issues efficiently. Responsibilities Handle escalated issues from the L1 team, troubleshoot complex application problems, and resolve issues pertaining to CBS application Log, track, and resolve incidents within defined SLAs (Service Level Agreements), ensuring minimal disruption to business operations Continuously monitor application performance and availability, proactively addressing issues to prevent downtime Work closely with developers to identify, diagnose, and fix application issues, including implementing patches and updates Perform application configurations, fine-tuning, and adjustments to enhance performance and scalability Assist end-users with application issues, provide guidance on best practices, and deliver training where necessary

About VSM Software VSM Software (P) Ltd is an ISO certified company catering to the global needs of Pharma and Banking industries. In both these verticals, we offer solutions and services in specific areas. VSM has Strong founding team based in India and the US A great leadership team who come with high levels of educational qualifications and relevant industry experience Skilled and trained IT and Subject Matter professionals We have a local presence in 5 countries and are further expanding our delivery reach. About the team At VSM, our sales team is a dynamic and diverse group of professionals dedicated to driving growth and building strong relationships with our clients. We pride ourselves on our collaborative spirit and commitment to excel. Our team consists of individuals with extensive experience across various industries, bringing a wealth of knowledge and insights to the table. We consistently meet our sales targets through innovative strategies and a customer-centric approach. We aim in building lasting relationships with clients and ensuring to understand and meet their unique needs. Responsibilities This role requires understanding our Kea product and understanding the need of the same in Pharma and life science industry. The Senior Business Development Representative should effectively and clearly explain the product to customers in a daily basis through use cases and customer stories. The role also requires someone who can organize the sales process into multiple stages and pipelines for effective channeling of all leads. Good written and oral communication with willingness to travel is a required for the role. You shall be the first point of contact for our prospects. Prospect new leads alongside your inside sales representative, via tailored and relevant outreach campaigns (social, email and cold calling) Ability to connect with Senior leaders of a Pharma and life sciences organization. Build, develop and manage your sales pipeline Determine the exact needs and resolve issues or objections presented by the prospects Schedule appropriate next steps for the leads Lead and communicate effectively with customers Travel to customer locations and marketing events as needed Achieve or exceed monthly quotas of qualified opportunities

About VSM Software VSM Software (P) Ltd is an ISO certified company catering to the global needs of Pharma and Banking industries. In both these verticals, we offer solutions and services in specific areas. VSM has Strong founding team based in India and the US A great leadership team who come with high levels of educational qualifications and relevant industry experience Skilled and trained IT and Subject Matter professionals We have a local presence in 5 countries and are further expanding our delivery reach. About the team The RPA Developer team specializes in designing, developing, and maintaining robotic process automation (RPA) solutions to streamline business operations. They work closely with stakeholders to identify automation opportunities, analyze workflows, and implement innovative RPA strategies that enhance efficiency and reduce manual effort. The team ensures seamless deployment, provides ongoing support, and promptly resolves any system issues. Responsibilities Assessment for RPA Implementation. Preparing Solution Design Document and/or Solution Architecture Document. Process Design Document. Developing RPA Solution. Installing, managing, & maintaining RPA Solution. Testing, Implementation and support of RPA process.

About VSM Software VSM Software (P) Ltd is an ISO certified company catering to the global needs of Pharma and Banking industries. In both these verticals, we offer solutions and services in specific areas. VSM has Strong founding team based in India and the US A great leadership team who come with high levels of educational qualifications and relevant industry experience Skilled and trained IT and Subject Matter professionals We have a local presence in 5 countries and are further expanding our delivery reach. About the Team The team is responsible for designing and executing test plans, identifying and reporting bugs, and validating that all functionalities align with client requirements and user expectations. With a keen eye for detail and a proactive approach, the team collaborates closely with developers, stakeholders, and project managers to ensure seamless performance, security, and reliability of the application. Responsibilities Create comprehensive test plans and strategies tailored to the features and functionality of the mobile banking application. Design and execute test cases to ensure the application meets functional, performance, and security requirements. Identify, document, and report bugs or issues in the application using standard defect-tracking tools. Work closely with developers to understand application workflows, provide feedback, and validate fixes for reported issues. Conduct regular regression testing to verify that new updates or fixes do not disrupt existing functionality. Ensure the application complies with relevant banking standards, policies, and regulations. Perform final testing before application deployment to ensure a defect-free release.

About VSM Software VSM Software (P) Ltd is an ISO certified company catering to the global needs of Pharma and Banking industries. In both these verticals, we offer solutions and services in specific areas. VSM has Strong founding team based in India and the US A great leadership team who come with high levels of educational qualifications and relevant industry experience Skilled and trained IT and Subject Matter professionals We have a local presence in 5 countries and are further expanding our delivery reach. About the Team The team is responsible for developing custom solutions tailored to client requirements, ensuring optimal performance, and adhering to best practices in coding and application architecture. With a strong focus on innovation, the Oracle ADF Developer team collaborates with stakeholders to translate business needs into technical solutions, troubleshoot application issues, and enhance existing systems. Their contributions are instrumental in driving digital transformation and achieving organizational goals. Responsibilities Develop, design, and deploy Oracle ADF applications Develop database designs and write PL/SQL code Create web applications using Oracle ADF Debug and troubleshoot ADF applications Maintain existing code and develop new code to meet business requirements

About VSM Software VSM Software (P) Ltd is an ISO certified company catering to the global needs of Pharma and Banking industries. In both these verticals, we offer solutions and services in specific areas. VSM has Strong founding team based in India and the US A great leadership team who come with high levels of educational qualifications and relevant industry experience Skilled and trained IT and Subject Matter professionals We have a local presence in 5 countries and are further expanding our delivery reach. About the team The Application Support L1 team provides the first line of assistance for users experiencing issues with software applications. Their responsibilities include monitoring systems, responding to user queries, troubleshooting basic technical issues, and resolving common problems such as login errors or software malfunctions. They escalate more complex issues to higher-level support teams if necessary and ensure smooth application operation by following predefined processes. The L1 team also helps with documentation, updating users on ticket statuses, and ensuring timely resolution of issues to maintain customer satisfaction. Responsibilities Respond to user inquiries and provide assistance for application-related issues Identify and resolve basic technical problems and errors in applications Monitor application performance and system alerts to ensure uptime Document issues in the ticketing system and track their status Escalate unresolved or complex issues to L2 or higher support teams Provide basic training and guidance to users on application features and functionalities Maintain and update user manuals, FAQs, and knowledge base articles

leading the Process Innovation Cell for multiple manufacturing plants, with a focus on process optimization, lean manufacturing practices, and effective implementation of MIS and MES systems. Required Candidate profile Experience in process innovation, MIS, and MES within the manufacturing industry Strong knowledge of industrial engineering principles, including man/machine analysis, time studies, and 5S

About VSM Software VSM Software (P) Ltd is an ISO certified company catering to the global needs of Pharma and Banking industries. In both these verticals, we offer solutions and services in specific areas. VSM has Strong founding team based in India and the US A great leadership team who come with high levels of educational qualifications and relevant industry experience Skilled and trained IT and Subject Matter professionals We have a local presence in 5 countries and are further expanding our delivery reach. About the Team The team is responsible for developing custom solutions tailored to client requirements, ensuring optimal performance, and adhering to best practices in coding and application architecture. With a strong focus on innovation, the Oracle ADF Developer team collaborates with stakeholders to translate business needs into technical solutions, troubleshoot application issues, and enhance existing systems. Their contributions are instrumental in driving digital transformation and achieving organizational goals. Responsibilities Develop, design, and deploy Oracle ADF applications Develop database designs and write PL/SQL code Create web applications using Oracle ADF Debug and troubleshoot ADF applications Maintain existing code and develop new code to meet business requirements

About VSM Software VSM Software (P) Ltd is an ISO certified company catering to the global needs of Pharma and Banking industries. In both these verticals, we offer solutions and services in specific areas. VSM has Strong founding team based in India and the US A great leadership team who come with high levels of educational qualifications and relevant industry experience Skilled and trained IT and Subject Matter professionals We have a local presence in 5 countries and are further expanding our delivery reach. About the Team The team is responsible for designing and executing test plans, identifying and reporting bugs, and validating that all functionalities align with client requirements and user expectations. With a keen eye for detail and a proactive approach, the team collaborates closely with developers, stakeholders, and project managers to ensure seamless performance, security, and reliability of the application. Responsibilities Create comprehensive test plans and strategies tailored to the features and functionality of the mobile banking application. Design and execute test cases to ensure the application meets functional, performance, and security requirements. Identify, document, and report bugs or issues in the application using standard defect-tracking tools. Work closely with developers to understand application workflows, provide feedback, and validate fixes for reported issues. Conduct regular regression testing to verify that new updates or fixes do not disrupt existing functionality. Ensure the application complies with relevant banking standards, policies, and regulations. Perform final testing before application deployment to ensure a defect-free release.

About VSM Software VSM Software (P) Ltd isan ISO certified company catering to the global needs of Pharma and Bankingindustries. In both these verticals,we offer solutions and services in specific areas. VSM has Strong founding team based in India and the US A great leadership team who come with high levels of educational qualifications and relevant industry experience Skilled and trained IT and Subject Matter professionals We have a local presencein 5 countries and are further expanding our delivery reach. About the team The LR and L1 Support teams are critical components of IT services, focusing on providing frontline technical assistance to clients. The L1 Support team handles the initial point of contact, addressing common technical issues such as troubleshooting software and hardware problems, resetting passwords, and assisting with system access. The team is adept at resolving high-volume, low-complexity queries, ensuring smooth operations for users. Meanwhile, the LR (Level Resolution) team focuses on more complex issues that require in-depth analysis and technical expertise, often escalating cases that cannot be resolved by L1. Together, both teams ensure timely and effective support, maintaining system uptime and customer satisfaction. Responsibilities of LRRole Diagnose the underlyingcause of recurring incidents. Coordinate with othersupport teams to develop long-term solutions. Work closely withdevelopers to resolve bugs and suggest improvements. Test patches or updatesbefore they are released to production. Analyze incident trendsto minimize future occurrences. Ensure properdocumentation of resolutions for knowledge sharing. Ensure timely resolutionof issues based on Service Level Agreements (SLAs). Provide detailed reportson incidents and solutions for management reviews. Continuously updateinternal processes to improve efficiency. Create and updatetechnical documentation and knowledge bases. Responsibilities of L1 Role Act as the first point ofcontact for users or customers through phone, chat, or email. Log incidents or servicerequests in the ticketing system. Diagnose and resolvesimple technical issues (e.g., password resets, connectivity issues). Escalate unresolvedissues to L2 support when needed. Monitor systems andnetworks for alerts and errors. Ensure timely response toservice disruptions or outages. Provide instructions andFAQs for common issues. Maintain detailed recordsof tickets and resolutions. Keep customers informedabout the status of their requests. Escalate incidents to theappropriate teams (e.g., L2, L3) as per SLAs.

Roles and Responsibilities Implement lean manufacturing principles to reduce waste and improve productivity. Conduct regular audits to identify areas for improvement and implement corrective actions. Collaborate with cross-functional teams to resolve issues related to production scheduling, inventory management, and supply chain logistics.

Role & responsibilities Coordinate daily Shop floor activities. Monitor employee work performance to expectations and maintain material/workflow. Ensure production in all stations meet the companys quality standards. Evaluate and modify the manufacturing material workflow for increased throughput and productivity if required. Develop, motivate and challenge all team members to perform to their full potential. To develop and maintain work schedules that support 100% on-time delivery to main lines. To work with the line managers, supervisors and direct employees on a daily basis to improve quality levels (Goal: Zero Defect product). Provide meaningful training, guidance and nurturing to the supervisory staff. Ensure that all manufacturing area personnel are thoroughly trained and certified in their specific functions. Maintain a safe and clean work environment by educating and directing personnel. Ensure equipment and tools are in good working condition and available for use when required. Requirement: 10+ years experiences of working on Production or Assembly line Significant experiences in Room Air Conditioner Good communication skills Strong organizational and problem solving skills Good Knowledge of SAP, MS Office and ERP System

Diagnose the underlyingcause of recurring incidents. Coordinate with othersupport teams to develop long-term solutions. Work closely withdevelopers to resolve bugs and suggest improvements. Test patches or updatesbefore they are released to production. Analyze incident trendsto minimize future occurrences. Ensure properdocumentation of resolutions for knowledge sharing. Ensure timely resolutionof issues based on Service Level Agreements (SLAs). Provide detailed reportson incidents and solutions for management reviews. Continuously updateinternal processes to improve efficiency. Create and updatetechnical documentation and knowledge bases. Responsibilities of L1 Role Act as the first point ofcontact for users or customers through phone, chat, or email. Log incidents or servicerequests in the ticketing system. Diagnose and resolvesimple technical issues (e.g., password resets, connectivity issues). Escalate unresolvedissues to L2 support when needed. Monitor systems andnetworks for alerts and errors. Ensure timely response toservice disruptions or outages. Provide instructions andFAQs for common issues. Maintain detailed recordsof tickets and resolutions. Keep customers informedabout the status of their requests. Escalate incidents to theappropriate teams (e.g., L2, L3) as per SLAs.

About VSM Software VSM Software (P) Ltd isan ISO certified company catering to the global needs of Pharma and Bankingindustries. In both these verticals,we offer solutions and services in specific areas. VSM has Strong founding team based in India and the US A great leadership team who come with high levels of educational qualifications and relevant industry experience Skilled and trained IT and Subject Matter professionals We have a local presencein 5 countries and are further expanding our delivery reach. About the team The .NET Development team comprisesskilled developers specializing in building robust, scalable, and secureapplications using the .NET framework. They focus on creating web and desktopsolutions, integrating APIs, and maintaining existing software to meet businessrequirements. The team stays updated with the latest .NET technologies toensure efficient coding practices, timely project delivery, and seamlesssoftware performance. Responsibilities Develop and maintain responsive web applications using JavaScript, CSS5, JQuery, and HTML. Optimize code for performance, scalability, and cross-browser compatibility. Debug and test front-end features to ensure functionality and responsiveness. Design and implement backend logic and APIs using ASP.NET Core.

Role & responsibilities Knowledge on Design, develop, and improve manufacturing processes for medical devices. Support and implement lean manufacturing and Six Sigma methodologies to enhance efficiency and reduce waste. Ensure manufacturing processes comply with FDA (21 CFR 820), ISO 13485, and other relevant medical device regulations Develop and maintain process validation (IQ, OQ, PQ) and documentation. Support root cause analysis (RCA) and corrective/preventive actions (CAPA) Provide technical support for new product introductions (NPI) and process transfers Knowledge on lean tools and techniques EXPERTISE AND QUALIFICATION S VSM, process improvement, layout design

Key Responsibilities: *Lead / mentor improvement initiatives that positively impact Client satisfaction & business profitability *Be a visionary to identify high impact strategic projects which yield in substantial Gains *Identify new technologies that are relevant to service line and have potential to be scaled *Deliver on strategic and functional goals of projects focused on cost optimization, revenue enhancement & metric enhancement. *Apply structured problem solving methodology, tools, data analytics and technology to generate value and solve business problems *Identifying process gaps & automation opportunities * Project managing improvement efforts across multiple locations and maintain consistence in effort & implementation * Interfacing with leadership/clients and identifying opportunities for value * Driving effective Change Management for a stable & consistent delivery Zero surprise operations Profile & Experience: * Bachelors degree with 11+ years of experience in contact center or outsourcing industry *Experience on Gen AI tools along-side Six Sigma/Lean/Kaizen/COPC methodologies *Exposure to drive complex improvement / transformation projects across multiple accounts/domains * Experience in Data Analytics - Machine learning / Predictive Analytics / Power BI/SQL/Python / Big Data * Preferred Certifications : Certified Analytics Professional / Google/Microsoft/AWS certified Data analytics / Data science professional certificate / Design Thinking Practitioner / Cloud Certification / Six Sigma/Lean/VSM certification * Well versed with project and program management (initiation, monitoring, stakeholder management, quality, financials, risks/issues).

Looking for a candidate with relevant experience of 3 - 5 years with Mechanical engineering degree. The Continuous Improvement Professional will be responsible for monitoring and improving processes with the aim of making them as efficient as possible. Main Responsibilities & Tasks: Analyse business processes by using various methods (e.g. gap analysis, PDCA, VSM & CI tools) in order to find opportunities for improvements as well as losses Lead projects for improvement across all levels of the organization Monitor progress by establishing measurable standards Provide mentorship by animating workshops and team trainings, openly sharing technical expertise Qualification & Skills: Academic degree in Mechanical Engineering with 3 -5 years of experience in Continuous Improvement/business excellence area.. Deep technical expertise in process improvement techniques and experience applying these Deep skills in project management Leadership skills, inspiring teams to implement continuous improvement culture Analytical thinking Communication skills, ability to listen Fluent in English & Kannada

VSM GLOBAL TECHNOLOGIES is looking for Front End Developer to join our dynamic team and embark on a rewarding career Journey Designing and implementing user-friendly and visually appealing web interfaces using HTML, CSS, and JavaScript Building responsive designs that work on a variety of devices and screen sizes Implementing interactive features such as forms, animations, and modals using JavaScript Collaborating with back-end developers to integrate with APIs and server-side functionality Debugging and fixing cross-browser compatibility issues Optimizing website performance for speed and scalability Writing clean, well-documented, and maintainable code Participating in code reviews and contributing to team processes for continuous improvement Should have excellent problem-solving, communication, and collaboration skills

Role & responsibilities Develop and implement production plans and Resource allocation to meet production targets. Ensure that production equipment and machinery are functioning properly and maintained effectively. Effective Materials Planning, Purchase Indent for raw materials and consumables etc. Develop and implement process improvements to enhance productivity, reduce waste, and improve product quality. Implement quality control measures and procedures to minimize defects and improve product quality. Quality Compliance Checklists in accordance with ISO 9001:2015 Clean room Management for Assembly and Testing of Products Inventory Tracking and management for Replenishing of Minimum Stock Support for Incoming / Outgoing materials Inspections and Materials Receipts / Dispatches Preferred candidate profile This is a full-time role for a Production Engineer. Responsible for Shop Floor Overall Operations for Production Deliverables. Looking for 1-2 years of experienced persons. Perks and benefits Industry Standard Benefits.

Production head for Polyester /polypropylene Staple Fiber (PSF) Meet production target, cost and quality norm monitor all department Cost reduction Efficiency improvement Required Candidate profile B.tech Textile 10+ years of Experience knowledge of 5S, Six Sigma, Lean Manufacturing

Arabelle Solutions offers a broad portfolio of turbine island technologies and services that are used in more than a third of nuclear power plants globally helping customers across the world deliver reliable power as they transition to a lower-carbon future The Arabelle steam turbine is the most advanced of its kind and the company provides turbine island lifecycle support solutions for all nuclear reactor types improving power output, reducing environmental footprint, and lowering operational cost Arabelle Solutions has around 3,300 employees across 16 countries and is a subsidiary of EDF Group At Arabelle Solutions, were proud to design services and solutions that are generating power not just for today and tomorrow but for generations to come Youll work alongside passionate bright minds We offer a broad range of opportunities for those eager to build tomorrows world We believe a supportive culture is key to reach common goals Diversity and an inclusive mindset makes us and our business stronger www arabellesolutions com Job Description Overall Coordination for the execution of all planned Lean Events with right application of lean tools achieving SQDC (Zero deviation in Safety and Quality) Executing and delivering outcomes that reduce waste in the targeted processed/projects Demonstrate appropriate leadership behaviour through all lean events and activities, to support DMS, Maintaining/updating lean calendar and Global Lean Smartsheet with Operational Goals, Benefits and Actual Outcomes Roles And Responsibilities To support, coordinate and drive all Lean Events with cross functional Teams for smooth execution To develop Lean and industrial Engineering Competency Should have hands on experience of Microsoft Visio, Microsoft Excel, Microsoft PowerPoint, Smartsheet and Microsoft Project To have knowledge of Lean tools Ske VSM, Kaizen, 3P, PS, 55 etc To drive Continuous Improvement in the Factory To Create site Value Stream Map (VSM) and follow up actions to promote Lead Time/cost/Inventory continuous reduction Drive and monitoring/follow up of actions which of Kaizen Newspapers and all lean everits To Prioritize safety and quality in executing assigned duties and communicating lean principles to employees To coordinate and support for Daily Management System To stay updated and keeping Team align with the Lean priorities, maintaining documentation running at Global Lean Level Coordination for Kick-off and report-out calls of Kaizen Week and maintaining all related Documents Maintaining and updating Lean Calendar, Global Lean Smartsheet with Actual/Planned Benefits and Operational Goals Mandatory (Must Have) Logical and process minded Data Analysis Ability to provide explanations and train others Ability to coordinate activities of different teams/projects Ability to build strong relationships with staff at all levels in a variety of GE cultures Integrity and honesty towards work Desired Characteristics Preferred diverse (Female) candidate Ability to document, plan, market, and execute programs Strong oral and written communication skills Strong interpersonal a and responsive skills Ability to work independently with collaborative approach Strong problem-solving skills Operational Know-how Effectiveness Risk management Sense of urgency Resilience Leadership Know-how Winning and influencing Shaping & driving charges Required Qualifications BE/BTech Engineering or other related fields This is an PB (Professional Band) position

Required Skills Lean/Six Sigma Certification is highly desired Excellent communication skills At least 3-6 years of experience, on large and complex projects in Process improvement role. Strong skills in Process Mapping and Business Process Reengineering Strong analytical skills with a demonstrated ability to extensively analyze business processes and workflows Strong business/client engagement skills Experience developing business requirements Experience developing instructional and procedural documentation and presentations Experience facilitating workshops and focus groups High level of competence with MS Office and MS Visio Roles & Responsibilities Work with onsite stakeholders and various functional teams at the GSC to identify process improvement opportunities. Assist in planning and executing process improvement projects, using DMAIC/ DMADV methodologies. Work closely with the business to document and analyze core business processes and workflows using Value Stream Mapping (VSM) Help define process quality issues, measure current process performance, analyze root cause defects, Identify redundant steps, turnback and other process waste. Develop targeted process improvement opportunities cross all the functions at GSC or the larger business Actively work with the functional teams to identify process automation opportunities. Coordinate Root Cause Analysis (RCA) for any escalations, quality and efficiency issues using proven techniques like 5-Why, Fishbone, etc. Documentation of process and workflows., using process mapping techniques. Development of clear and detailed process maps and business requirements Ensure SOPs (Standard Operating Procedures) are reviewed per the agreed frequency. Help create and maintain a self-service knowledge base to educate teams and allow ready access to SOPs, process maps, etc. Develops tools and methods to track and report relevant key performance indicators (KPIs). Facilitate Continuous Improvement trainings and workshops. Identifying issues and risks Education Graduate and Above