Senior Support Engineer (IP) 1 ROLE DESCRIPTION SUMMARY The Senior Support Engineer- (IP) is responsible for ensuring the optimal performance and security of network systems through continuous monitoring and proactive troubleshooting. They respond promptly to complex technical issues, documenting incidents and resolutions within a ticketing system, while delivering exceptional customer support to both internal and external clients. The IP Global Support Engineer manages change requests related to network configurations and upgrades, ensuring seamless implementation without disruption. Additionally, they collaborate with cross-functional teams and vendor support to escalate and resolve issues effectively, contributing to overall network enhancement. Primary Responsibilities / Key Result Areas Network Monitoring (Shared Responsibility): Continuously assess the health, performance, and security of network systems using monitoring tools. Provide exceptional customer support and serve as the main point-of-contact and facilitate all communications between customers, vendors, internal and external fix agents necessary to resolve highly technical issues Incident Management (Shared Responsibility): Respond promptly to complex technical and hardware/software issues. Document incidents, troubleshooting steps, and resolutions in the ticketing system, and escalate significant alerts to the appropriate teams as needed. Customer Support (Shared Responsibility): Deliver exceptional support to internal and external clients. Engage professionally to diagnose and resolve issues in accordance with Incident Management Procedures, ensuring a positive customer experience. Troubleshooting - Monitor all satellite, ground and terrestrial network elements to assure mission critical traffic and customer connections are operational with minimal degradation or outages as specified in Service Level Agreements (SLA). Provide Level II technical support Change Management: Develop and manage change requests (CRs) for network configurations, maintenance, and upgrades. Monitor implementation to ensure changes are executed effectively without disrupting network performance. Collaboration and Escalation: Collaborate with cross-functional teams and vendor support to ensure timely escalation during outages or performance issues. Work with other departments to resolve problems and enhance network capabilities. 24x7- L2 Support: Deliver 24/7 level II support for service assurance troubleshooting, ensuring critical tools remain stable and operational. Act as an escalation point to higher-level support teams, facilitating prompt resolution of major incidents. Ability to multitask by managing, tracking, and resolving multiple issues simultaneously Excellent written, verbal and electronic communications skills necessary to manage the high volume of telephone calls and email involving highly technical issues competencies Network Routing & Switching Expertise: Proficient in routing (BGP, OSPF, ISIS, MPLS) and switching protocols (VLAN, RSTP, MSTP, LACP, VRRP), with hands-on experience on Cisco and Juniper Networks platforms. Technical Proficiency: Skilled in advanced networking technologies including BGP, MEF Services (EPL, L2VPN, L3VPN), load balancers, SDWAN, and MPLS, with experience on key hardware like Cisco ASR, ASA, and Juniper MX and EX series. Team Collaboration: Fosters teamwork and collaboration by ensuring effective communication with peers during shifts. Adaptability & Problem-Solving: Ability to quickly adapt to changing environments and resolve technical issues efficiently under pressure. Client-Focused Communication: Strong interpersonal skills with the ability to communicate effectively across cultures, ensuring customer satisfaction and understanding throughout interactions. Organizational Skills & Documentation: Highly organized with meticulous attention to detail, ensuring accurate documentation and prioritization of tasks in a dynamic, fast-paced environment. Required Qualifications & Experience 8-10 years of technical support experience in IP domain, wireless communications, or network operations environments Hands-on experience with networking, routing, and switching technologies, including BGP, OSPF, MPLS, EIGRP, VRRP, and SDWAN. Proficiency with key platforms such as Cisco ASR, ASA, Juniper MX, and EX series. Experience in network troubleshooting, load balancers, VPNs, and firewalls. Familiarity with network management systems (e.g., Compass, Dataminer, Helix, ScienceLogic (EM7), Service Now, SATNMS, Zenoss) and other monitoring tools. Ability to work a 24/7 rotational shift, providing operational support in fast-paced environments. ITIL Certification or demonstrated equivalent experience with incident and change management processes. Preferred Bachelor’s degree in Telecommunications, Information Technology, or related field. CCNA / CCNP or equivalent certification. Proven experience in network infrastructure management, disaster recovery planning, and network optimization initiatives. Proficiency with Microsoft applications (Excel, Word, PowerPoint, Visio) and documentation tools. "SES and its Affiliated Companies are committed to providing fair and equal employment opportunities to all. We are an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, pregnancy, sex, sexual orientation, gender identity, national origin, age, genetic information, protected veteran status, disability, or any other basis protected by local, state, or federal law." Show more Show less

Skill required: Network Billing Operations - Problem Management Designation: Network & Svcs Operation Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do Helps transform back office and network operations, reduce time to market and grow revenue, by improving customer experience and capex efficiency, and reducing cost-to-serveGood Customer Support Experience preferred with good networking knowledgeManage problems caused by information technology infrastructure errors to minimize their adverse impact on business and to prevent their recurrence by seeking the root cause of those incidents and initiating actions to improve or correct the situation. What are we looking for Helps transform back office and network operations, reduce time to market and grow revenue, by improving customer experience and capex efficiency, and reducing cost-to-serveGood Customer Support Experience preferred with good networking knowledge Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Skill required: Network Billing Operations - Problem Management Designation: Network & Svcs Operation Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do Helps transform back office and network operations, reduce time to market and grow revenue, by improving customer experience and capex efficiency, and reducing cost-to-serveGood Customer Support Experience preferred with good networking knowledgeManage problems caused by information technology infrastructure errors to minimize their adverse impact on business and to prevent their recurrence by seeking the root cause of those incidents and initiating actions to improve or correct the situation. What are we looking for Helps transform back office and network operations, reduce time to market and grow revenue, by improving customer experience and capex efficiency, and reducing cost-to-serveGood Customer Support Experience preferred with good networking knowledge Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Job Description Network Deployment Level 2 Engineer 10+ years industry experience in networking environment Good networking technology skills along with a good understanding of cross platform technologies; Certified technical engineer (typically Cisco CCNP or comparable); Good technical ability to build new network environment; Good technical ability to prepare, document and deploy changes in a network; Technical ability to understand the issues related to day to day operations; Strong understanding of ITIL and service management principals; Good ability to follow documented deployment processes; Very good knowledge of L3 loop prevention protocols such as spanning-tree; Good technical knowledge of L3 protocols like HSRP, VRRP, VTP, 802.1Q, Flex Link, LACP, etc.; Detailed technical knowledge of routing protocols such as OSPF, EIGRP, BGP, RIP, etc. and is able to troubleshoot them; Detailed technical knowledge of Cisco operating systems such as IOS and NX-OS and is able to troubleshoot them; Basic understanding of Firewalls and network security concepts; Good ability to analyse and troubleshoot network issues with a network sniffer like Wireshark; Basic understanding of proxy servers; Strong experience with change request management systems; Good experience with network monitoring / management tools/ analysis tools; Good experience with liaising with carriers and vendors for installations; Service management expertise and ability to manage, improve service levels; Good analytical skills to evaluate problem; Good communication skills, fluent in local language and English (written/verbal) Excellent team worker, able to work in virtual global teams in a matrix organization Show more Show less

TCS has been a great pioneer in feeding the fire of Young Techies like you. We are a global leader in the technology arena and there's nothing that can stop us from growing together. Dear Candidate! Greetings from TCS!!! Role: Data Network Admin Experience Range: 3 to 8 Years Location:- Tata Consultancy Services Ltd, ATL Building, Sipcot Information Technology Park, Navalur Post, Siruseri, Chennai – 603103 ( walk-in-Drive Chennai 7-Jun-25 9:00 AM to 12:30 PM) Experience in to Routing, Switching (Cisco) and wireless Troubleshooting Network Operations issues Exposure to DR Activities (Network DR) Good networking protocols and standards such as TCP/IP, OSI, UDP, Layer2(VLANS, STP, VTP), Routing Protocols (RIP, EIGRP, OSPF, BGP) WAN technologies (IPsec, VPNs, MPLS, Qos) Knowledge of redundant protocols HSRP, VRRP and GLBP Experience on ITIL process & handling Incident, change & Problem management Show more Show less

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Networking Managed Services Engineer (L3) is a seasoned engineering role, responsible for providing a managed service to clients by proactively identifying and resolving technical incidents and problems. Through pre-emptive service incident and resolution activities, as well as product reviews, operational improvements, operational practices, and quality assurance this role maintains a high level of service to clients. The primary objective of this role is to ensure zero missed service level agreement (SLA) conditions and is responsible for managing tickets of high complexity, conducts advanced and complicated tasks, and provides resolution to a diverse range of complex problems. This position uses considerable judgment and independent analysis within defined policies and practices and applies analytical thinking and deep technical expertise in achieving client outcomes, while coaching and mentoring junior team members across functions. The Networking Managed Services Engineer (L3) may also contribute to / support on project work as and when required. Key Responsibilities What you'll be doing Ten plus (10+) years of experience in networking environment responsible to plan and build new network environment; prepare, document and deploy changes in a network; understand the issues related to day-to-day operations; troubleshoot network issues with a network sniffer like Wireshark; test tools and procedures for voice and data circuits and liaison with carriers and vendors for installations Certified technical engineer (typically Cisco CCIE or comparable); In-depth hands-on experience with common network hardware including F5 Load balancer, Cisco router, switches, firewalls etc., together with other preferred technologies; Full understanding of ITIL and service management principals and hands on experience in complex LAN/WAN, MAN, DWDM, SONET architecture. Full understanding and operational knowledge of loop prevention protocols like spanning tree protocols. In-depth knowledge of L2 protocols like HSRP, VRRP, VTP, 802.1Q, Flex Link, LACP, etc.; In-depth working knowledge and troubleshooting of IP routing and network protocols (OSPF, BGP, EIGRP, RIP, spanning tree, multicast etc.); Full understanding of operational knowledge for troubleshooting of Cisco operating systems like IOS and NX-OS; In-depth working knowledge of IPT implementation and troubleshooting. Full understanding of firewalls & different deployment architecture. Complete understanding of proxy servers and virus walls scan engines Strong understanding of network security concepts and experience with network monitoring / management tools/ analysis tools; Service management expertise and ability to manage, improve service levels; Excellent analytical skills to evaluate problem Strong technical ability to troubleshoot and solve highly complex IP networks and hardware Able to conduct research into networking issues and multiple products Strong communication skills, fluent in local language and English (written/verbal) Strong interpersonal skills Excellent team worker, able to work in virtual global teams in a matrix organization Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Show more Show less

Company Description Nexlance is a leading Recruitment & Staffing firm providing end-to-end workforce solutions. We specialize in hiring for startups and enterprises, ensuring efficient and strategic talent acquisition. Beyond recruitment, Nexlance offers Payroll Management, Background Verification (BGV), and Corporate Gifting services. Our comprehensive approach makes us a one-stop solution for all HR needs, helping companies streamline their HR processes effectively. Role Description This is a full-time, on-site role for a Network Technician Specialist located in Bengaluru. The Network Technician Specialist will be responsible for day-to-day network administration, troubleshooting, and providing technical support. The role also involves ensuring network security, managing network infrastructure, and collaborating with team members to maintain and enhance network performance. Qualifications Expertise in Network Administration and Network Security Strong skills in Troubleshooting and Technical Support Experience in managing Network Infrastructure Excellent problem-solving and communication skills Ability to work on-site in Bengaluru Education: Any Graduate Relevant certifications (e.g., CCNA, CompTIA Network+) and a degree in Computer Science or a related field are preferred Certification: CCNA Certified, CCNSP Training or Certified, NSE4, NSE5 Experience in a similar role for 6+ years Skills and Knowledge: Cisco Routers, Firewalls – Fortinet, Sonic Wall, Juniper, Cisco, Wireless Routers & Access Points, OSI Model & TCP IP, IPSEC, BGP, OSPF, HSRP, NAT, VRRP, HA Immediate joiners preferred (Notice period up to 45 days) Show more Show less

TCS has been a great pioneer in feeding the fire of young techies like you. We are a global leader in the technology arena and there’s nothing that can stop us from growing together. What we are looking for Role: Data Network Admin Experience Range: 5 – 10 Years Location: chennai, Bangalore candidates should come to office for Walk in Drive(Face to face Interview) Weekend Walk-in Drive: 17-May-25 (Saturday) Timing: 9:30AM to 12:30PM Must-Have Experience in to Routing, Switching (Cisco) and wireless Troubleshooting Network Operations issues Exposure to DR Activities (Network DR) Good networking protocols and standards such as TCP/IP, OSI, UDP, Layer2(VLANS, STP, VTP), Routing Protocols (RIP, EIGRP, OSPF, BGP) WAN technologies (IPsec, VPNs, MPLS, Qos) Knowledge of redundant protocols HSRP, VRRP and GLBP Experience on ITIL process & handling Incident, change & Problem management Good-to-Have: CCNA Certification Any Firewall knowledge Interested candidates pls share your cv to mailid: c.nayana@tcs.com with subject " Data Network Admin" for further Discussion Show more Show less

5-10 years industry experience in networking environment Good networking technology skills along with a good understanding of cross platform technologies; Certified technical engineer (typically Cisco CCNP or comparable); Good technical ability to build new network environment; Good technical ability to prepare, document and deploy changes in a network; Technical ability to understand the issues related to day to day operations; Strong understanding of ITIL and service management principals; Good ability to follow documented deployment processes; Very good knowledge of L3 loop prevention protocols such as spanning-tree; Good technical knowledge of L3 protocols like HSRP, VRRP, VTP, 802.1Q, Flex Link, LACP, etc.; Detailed technical knowledge of routing protocols such as OSPF, EIGRP, BGP, RIP, etc. and is able to troubleshoot them; Detailed technical knowledge of Cisco operating systems such as IOS and NX-OS and is able to troubleshoot them; Basic understanding of Firewalls and network security concepts; Good ability to analyse and troubleshoot network issues with a network sniffer like Wireshark; Basic understanding of proxy servers; Strong experience with change request management systems; Good experience with network monitoring / management tools/ analysis tools; Good experience with liaising with carriers and vendors for installations; Service management expertise and ability to manage, improve service levels; Good analytical skills to evaluate problem; Good communication skills, fluent in local language and English (written/verbal) Excellent team worker, able to work in virtual global teams in a matrix organization Show more Show less

You’ll be Responsible for? Design, implement, and maintain network architectures, including LAN, WAN, MPLS, VPN, SD-WAN, and cloud networks. Configure and optimize network services, including BGP, OSPF, EIGRP, VRRP, HSRP, and QoS. Deploy and manage security solutions such as NGFWs (Next-Generation Firewalls), IDS/IPS, SSL/TLS inspection, and NAC (Network Access Control). Configure and troubleshoot enterprise-grade network devices such as Cisco Nexus, Cisco ASA, Palo Alto, Fortinet, and F5 load balancers. Implement advanced network security measures, including Zero Trust architecture, Micro segmentation, and SIEM integration. Collaborate with DevOps and Cloud teams to design and deploy cloud-based networking solutions in Azure. Conduct network capacity planning and traffic analysis using tools like Wireshark, SolarWinds, PRTG, and NetFlow analyzers. Develop and maintain network automation scripts using Python, Ansible, or Terraform. Provide technical leadership in incident response, root cause analysis, and disaster recovery planning. Ensure compliance with industry standards such as ISO 27001, NIST, and PCI-DSS. Maintain detailed network documentation, including topology diagrams, configuration standards, and operational procedures. Lead and mentor junior network engineers and provide training on emerging network technologies. You’d have? Bachelor’s degree in computer science, Information Technology, or a related field. 8 to 10 years of hands-on experience in network architecture, administration, and security. Strong knowledge of enterprise networking protocols such as TCP/IP, BGP, OSPF, MPLS, VXLAN, and LISP. Expertise in network security tools such as Cisco ISE, Palo Alto Panorama, Forti Manager, and SIEM solutions. Experience with cloud-native networking technologies including VPC Peering, Transit Gateway, AWS Direct Connect, and Azure ExpressRoute. Proficiency in network automation and scripting using Python, Bash, Ansible, and Terraform. Familiarity with SDN technologies, including Cisco ACI, VMware NSX, and OpenFlow. Hands-on experience with wireless networking solutions, including Cisco Meraki, Aruba, and RADIUS authentication. Strong troubleshooting and analytical skills for diagnosing complex network issues. Excellent communication, documentation, and presentation skills. Industry certifications such as CCNP, CCIE, JNCIP, JNCIE, PCNSE, or equivalent are highly desirable. Why join us? Impactful Work : Play a pivotal role in safeguarding Tanla's assets, data, and reputation in the industry. Tremendous Growth Opportunities : Be part of a rapidly growing company in the telecom and CPaaS space, with opportunities for professional development. Innovative Environment: Work alongside a world-class team in a challenging and fun environment, where innovation is celebrated. Tanla is an equal opportunity employer. We champion diversity and are committed to creating an inclusive environment for all employees. www.tanla.com Show more Show less

TCS has been a great pioneer in feeding the fire of young techies like you. We are a global leader in the technology arena and there’s nothing that can stop us from growing together. What we are looking for Role: Network Admin Experience Range: 5 – 10 Years (ONLY)!! Mode of Interview : Walk-in Interview Date of Interview : 7th June 25 (Saturday) Location:- Chennai- Tata Consultancy Services Ltd, ATL Building, Sipcot Information Technology Park, Navalur Post, Siruseri, Chennai – 603103 Must Have: Experience in to Routing, Switching (Cisco) and wireless Troubleshooting Network Operations issues Exposure to DR Activities (Network DR) Good networking protocols and standards such as TCP/IP, OSI, UDP, Layer2(VLANS, STP, VTP), Routing Protocols (RIP, EIGRP, OSPF, BGP) WAN technologies (IPsec, VPNs, MPLS, Qos) Knowledge of redundant protocols HSRP, VRRP and GLBP Experience on ITIL process & handling Incident, change & Problem management Good to Have: CCNA Certification Any Firewall knowledge Minimum Qualification: •15 years of full-time education •Minimum percentile of 50% in 10th, 12th, UG & PG (if applicable) Show more Show less

Overview Design, operate, and maintain WAN technologies and network automation. Responsibilities Provide Tier-3(expert-level) support to critical issues Proactively identify network risk/design flaws and build a plan for remediation Identify automation use cases and maintain/provide insight to enhance automation landscape for network Review critical changes and provide recommendation to managed service provider Provide on-call support Review network upcoming technologies and provide recommendation for network improvisation in terms of design and product lines Regularly review network monitoring for network 360 degree coverage and nextgen monitoring toolset Qualifications Bachelors degree in computer science/engineering, or related qualification Certifications is a plus (CCNA, CCDA, CCNP, CCDP) Minimum 8+ years of working in a Network / Telecommunications role, with expert level experience with Cisco Viptela SD-WAN, MPLS, IP, Cisco Wi-Fi, VPN, Firewalls, etc. technologies. 5+ years of management skills with the ability to develop teams and cultivate talent Experience of working in a multi-cultural, virtual team, across multiple geographical regions Experience with technologies such as: Cisco / Juniper HSRP/VRRP, VRF, VPC, VC, LACP, Fabric Path, CPPM/f5/infoblox, VPN, SD WAN , SWG. Extensive support of Routing Protocols/Technologies such BGP, OSPF, Logical Overlay, IOS-XR, MPLS VPN, Multicast. Strong understanding of application communication methodologies. Ability to perform TCP/IP Network traces/packet captures with solid experience interpreting results. High level of confidence and competence communicating on bridges. Solid background in vendor management to drive incident resolution. Experience with monitoring tools and strategies. Execute and analyse packet captures using Wireshark and other related technologies. Perform or participate in complex maintenance or deployment activities. Create or modify documentation in response to new events and learnings. Routinely provide constructive feedback for improvement opportunities Ability to coordinate and direct activities across multiple teams Excellent customer focus and engagement skills Ability to develop solutions within a complex operational environment Excellent verbal and written communications skills Advanced knowledge of technical/business environment and problem determination strategies

Kyndryl Software Engineering, IT, Other Engineering Bengaluru, Karnataka, India Hyderabad, Telangana, India Mumbai, Maharashtra, India Chennai, Tamil Nadu, India Pune, Maharashtra, India Pune, Maharashtra, India Posted on May 29, 2025 Apply now Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Infrastructure Architects are the key link between Kyndryl and our clients. You’re in a technical leadership role, uniting and guiding stakeholders from clients, governance, and project executives to delivery and sometimes even the vendors who work with the client. You’ll be there from the start of a project — understanding what’s needed and figuring out the best technical solution. And you’ll be there at the finish, delivering the right product on time and within budget. As an Infrastructure Architect, you’ll draw upon the full breadth of your talent and experience. This is a technical leadership role, so we want you to bring your vision, knowledge, and leadership to each project. To the client, you’re the subject matter expert – consulting early, gathering inputs, understanding what they need from our solution. You define what Kyndryl can do to meet this solution. You design the best solution for the job. And finally, you’re the tech leader for implementation. At Kyndryl we support all major cloud platforms, so you’ll get the chance to use everything you know – and then some. You’ll also become expert at knowing when and how to call on other SMEs outside your wheelhouse. Thinking your way around pre-existing limitations will grow your creativity and flexibility. You’ll learn a lot here, and if you want to work toward certifications there are plenty of opportunities.The rewards for all this are many. You’ll get to influence, create, and deliver something from start to finish. You will have the power to delight our clients. Your future at Kyndryl This role opens the door to many career paths, both vertical and horizontal, and there may be opportunity to travel. It’s a great chance for database administrators or other techs to break into the cloud. It’s also a solid path to become enterprise or chief architect or a distinguished engineer! Whatever you see for yourself, you’ll find the opportunity here. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Technical And Professional Experience 10+ years of experience in IT domain Hand-on skills in configure, administer, and document firewall infrastructure. Experience on working with Checkpoint. Cisco and Palo Alto Maintain High Availability and Clustered firewall Environment. Knowledge of network protocols (ISIS, OSPF, BGP, RIP, VLAN, TCP/IP, VRRP, etc.). Firewall troubleshooting and maintenance issues. Responsible for resolving the issues from the company and/or vendor documented resolutions. Knowledge on Log analysis and correlation of Monthly reports. Understanding on creating Signatures and Traps to analyze traffic patterns. Preferred Technical And Professional Experience Should identify, troubleshoot, and resolve any hardware, software or configuration related incidents observed on any equipment across network. Responsible for preparing Method of Procedure for any configuration changes and following Change management procedures. Should have good Knowledge and working experience on Juniper, Palo Alto Security Products (Firewall & IPS) and skilled in Firewall and VPN troubleshooting. Responsible for leading any planned scheduled maintenance activities. Should be able to lead any incident calls with OEM technical support and provide any inputs required for restoration. Resolve Customer Escalations and Act as a key SPOC for L3 Incidents. Type of Experience: Global | Build and Manage | Tech Lead / Architect | Strong Customer liaising skills/exp Certifications needed: CCNP Security, Palo alto Network security certification. Checkpoint Certification Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address. Apply now See more open positions at Kyndryl Show more Show less

Implement and manage routing and switching solutions using Juniper Networks equipment. Ensure network stability, performance, and security through regular configuration and troubleshooting.

The Network Routing(WAN Technology), Network Switching(LAN Technology) role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the Network Routing(WAN Technology), Network Switching(LAN Technology) domain.

The Network Routing(WAN Technology), Network Switching(LAN Technology) role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the Network Routing(WAN Technology), Network Switching(LAN Technology) domain.

The Cisco Application Centric Infrastructure(ACI) role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the Cisco Application Centric Infrastructure(ACI) domain.

The Network Routing(WAN Technology), Network Switching(LAN Technology) role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the Network Routing(WAN Technology), Network Switching(LAN Technology) domain.

The Juniper Routing and Switching role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the Juniper Routing and Switching domain.

The Juniper Routing and Switching role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the Juniper Routing and Switching domain.

Skill required: Network Billing Operations - Problem Management Designation: Network & Svcs Operation Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do Helps transform back office and network operations, reduce time to market and grow revenue, by improving customer experience and capex efficiency, and reducing cost-to-serveGood Customer Support Experience preferred with good networking knowledgeManage problems caused by information technology infrastructure errors to minimize their adverse impact on business and to prevent their recurrence by seeking the root cause of those incidents and initiating actions to improve or correct the situation. What are we looking for Helps transform back office and network operations, reduce time to market and grow revenue, by improving customer experience and capex efficiency, and reducing cost-to-serveGood Customer Support Experience preferred with good networking knowledge Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Skill required: Network Billing Operations - Problem Management Designation: Network & Svcs Operation Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do Helps transform back office and network operations, reduce time to market and grow revenue, by improving customer experience and capex efficiency, and reducing cost-to-serveGood Customer Support Experience preferred with good networking knowledgeManage problems caused by information technology infrastructure errors to minimize their adverse impact on business and to prevent their recurrence by seeking the root cause of those incidents and initiating actions to improve or correct the situation. What are we looking for Helps transform back office and network operations, reduce time to market and grow revenue, by improving customer experience and capex efficiency, and reducing cost-to-serveGood Customer Support Experience preferred with good networking knowledge Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

The Network Routing(WAN Technology), Network Switching(LAN Technology) role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the Network Routing(WAN Technology), Network Switching(LAN Technology) domain.

The Network Routing(WAN Technology), Network Switching(LAN Technology) role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the Network Routing(WAN Technology), Network Switching(LAN Technology) domain.

The Cisco Application Centric Infrastructure(ACI) role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the Cisco Application Centric Infrastructure(ACI) domain.