Get alerts for new jobs matching your selected skills, preferred locations, and experience range.
1 - 6 years
1 - 4 Lacs
Navi Mumbai, Mumbai, Thane
Work from Office
Graduate/Post Graduate (fresher or Exp)+NISM Certificate may Apply Fluent Coms in English & hindi May apply Salary 14.5k for Fresher & upto 25k for Exp 9-6pm (sun+ alt Sat off Call 8169642494 yogesh email- hyflyhr9@gmail.com www.hyfly.in Required Candidate profile Handling Inbound calls Making Outbound calls to allotted privilege customers Resolving Customers query for their Saving account, Demat Account etc Proactive Updates to customers on their investment Perks and benefits Medical Allowance + Daily Allowance
Posted 3 months ago
0 - 5 years
2 - 4 Lacs
Chennai, Bengaluru, Hyderabad
Work from Office
Job description Hiring Telecaller for Fresher & Exp . -Department: Customer support - Needs to attend the inbound call - Solving customer queries over the call - Immediate joining - Day shift - Walk-in Interview only Connect with manju 9342679949 for mor info Required Candidate profile Qualification: Any Candidate needs to be well versed in Hindi and English Immediate joining Pls call Manju 9342679949 for more info Thanks, Manju 9342679949
Posted 3 months ago
0 - 5 years
1 - 4 Lacs
Chennai, Bengaluru, Hyderabad
Work from Office
Job description Hiring Telecaller for Fresher & Exp . -Department: Customer support - Needs to attend the inbound call - Solving customer queries over the call - Immediate joining - Day shift - Walk-in Interview only Connect with manju 9342679949 for mor info Required Candidate profile Qualification: Any Candidate needs to be well versed in Hindi and English Immediate joining Pls call Manju 9342679949 for more info Thanks, Manju 9342679949
Posted 3 months ago
0 - 5 years
3 - 5 Lacs
Chennai, Bengaluru, Hyderabad
Work from Office
Hiring for virtual Relationship Manager- Chennai-karapakkam Voice process-sales,work from office Work Experience : 0 -4 Years Graduation is mandatory. Day shift job. Shift timing - 9.30am to 6.30pm. Banking holiday will be applicable. Sunday will be fixed off. 2nd and 4th Saturday will be fixed off. Good communication skills In English & Tamil JD - * Managing customer relationships & addressing both service & sales queries for customers with an objective to engage & retain customers. * Ensure achievement of the set target of revenue from the mapped set of customers associated to them * Responsible for incremental CASA deepening value and souce NTB for incremental CASA value. * Provide service delivery to mapped portfolio. * Achieved the monthly assigned targets through effective cross sales generating Fee Income across Investment, Assets, Cards and Liability products. * Strict adhere to internal control policies and ensure that organizational activities are carried out in accordance with all regulatory, legal and governmental regulations * High sales orientation to meet the sales target consistently. Immediate joining or short notice is required
Posted 3 months ago
1 - 6 years
2 - 4 Lacs
Navi Mumbai, Thane, Mumbai (All Areas)
Work from Office
Des:Phone Banking Officer Salary:16k in hand for freshers 2 yrs + exp in BPO will get 30k in hand max Shift timings : 7 am to 3 pm, 10am to 7pm & 11pm to 7am(for males) Walk-in and telephonic interviews conducted call 8779281301 Yogesh www.hyfly.in Required Candidate profile Attend calls of existing customers and resolve their complaints or queries Make sure 100% correct and complete information is shared In case they are looking for any financial services then do needful Perks and benefits Medical Allowance + Performance based Incentives
Posted 3 months ago
0 - 3 years
0 - 1 Lacs
Bengaluru, Kolkata
Work from Office
oJD for Customer Care Executive for voice process (Banking) Salary grid: 17,686 CTC /PM take home: 15,071/PM Attractive incentives based on work performance Qualification: 12th completion mandatory, interested please apply looking immediate joiner
Posted 3 months ago
2 - 7 years
2 - 5 Lacs
Bengaluru
Work from Office
Virtual Relationship Manager NRI - Whitefield Bangalore Contact : Ganesa Subramanian Number / Whatsapp : 8056659888 Whatsapp your cv -mention VRM NRI Bangalore ., All the Best ! About OCC The endeavor of Outbound Contact Centre is to create best in class customer experience through effective use of innovative technology for a sustainable mutually beneficial relationship. As a part of Outbound Contact Centre, he/she would have to support the respective Line of Business to achieve and exceed dial targets through effective use of communication skills. The Axis Outbound Contact Channel will work and focus on a new age technology which will provide the customer with a new and unique banking experience in terms of customer service.Outbound Contact Centre envisages to provide a differential customer experience. About the Role Virtual relationship managers are responsible for Cross Selling (assets) business of the bank by exploring business opportunities from existing customers of the Bank. Digital RM is situated in the Outbound Contact Centre and are responsible for selling Loan products and services to customers based on their needs. They are responsible for handling queries to ensure customer satisfaction. Key Responsibilities The following to be carried through remote digital media viz. phone call, email:Work within the RM Hub to cater the service needs of NRI Customers.The Digital RM to achieve the set target of revenue (IPG and other cross sell) from the mapped set of customers associated to him/her.The Digital RMs to provide premium customer service delivery to his/her mapped NRIportfolio.The Digital RMs to work on CASA deepening and NTB lead generation.Digital RMs to also assist in providing NDIAS services.Client Outreach - Manage the NRI portfolio through client outreach and continuous monitoring of client relationship including product, portfolio and banking needs.Revenue Targets - Achieve the monthly assigned revenue targets through effective cross- sales generating Fee income across Investment, Assets, Cards and Liability products.Technical Skills- Effectively utilizes all applications, tools, and databases used to process transparent end to- end client support. Proficient with systems related to Banking transactions and services.Controls- Strictly adheres to internal control policies. Ensure that the organization's activities are carried out in accordance with all regulatory, legal, and governmental regulations.Customer Service and Sales - Up selling, cross- selling, providing regular market information and updates to the customers. Extremely efficient servicing of requests to create a superior customer experience. Act as the Single Point of Contact for customer s Banking Requirements. Qualifications Optimal qualification for success on the job is: Graduate or Post graduate from a recognized institution. 2- 5 yearsrelevant role/ BFSI sector. Role Proficiencies: For successful execution of the job, a candidate should possess the following: Good communication skills in both English and local language. Excellent lead generation and conversion skill. Ability to handle pressure and meet deadlines. Ability to successfully work as a part of a team. High sales orientation to meet the sales targets consistently. Strong willingness to work in Relationship Management; Banking operations and products including investment products Prior experience in Sales. Knowledge of Mutual Fund, Life insurance, General insurance, PMS and structure products. Teamwork, verbal and written excellence, resilience and highly motivated for developing a new department. AboutAxis Incorporated in 1994, Axis Bank is one of Indias most trusted banks & the third largest in the private sector. At Axis Bank, customer centricity has always been the foundation of our business. Our efforts to address the requirements of a diverse customer cross-section are powered by robust infrastructure, advanced technology, a comprehensive monitoring & control framework & a large talent pool.The Bank has a young & engaged workforce of over 60,000 employees, with an average age of 30 years. We are an equal opportunity employer & believe in empowering our employees by offering rich roles, learning opportunities & flexibility to chart their career, their way. Role & responsibilities Preferred candidate profile Perks and benefits
Posted 3 months ago
2 - 7 years
4 - 7 Lacs
Mumbai Suburbs, Navi Mumbai, Thane
Work from Office
Payroll-Bank Des-Virtual Relationship Manager-NRI (Banking & NBFC Industry only) Salary-7.5 Lakh Graduate with 2 yrs BPO Exp/Banking RM can only apply Location-Vashi/Thane all banking facilities Call 8080702016 Sanika www.hyfly.in Required Candidate profile Excellent Communication and Articulation Age – 33 years and below only Relevant experience of min 3 years in Sales - Service and Relationship Management (Handled HNI Clients)
Posted 3 months ago
0 - 5 years
1 - 3 Lacs
Navi Mumbai, Panvel, Mumbai (All Areas)
Work from Office
Payroll-Mutual Fund Co Process-Inbound Voice Des-Customer Relationship Manager Shift-Day Rotational Work From Office Salary-Net-14500 Fresher exp 24000 Work Location-Thane/Mumbai/Vashi/Ghansoli Call-8169642494 Yogesh www.hyfly.in Required Candidate profile Familiarity with standard capital market concepts, procedures, and regulatory framework Good knowledge of Ms Office, especially Excel. Graduates / HSC Fresher can also apply Age should be 20-32 yrs Perks and benefits Medical Allowance + Daily Allowance
Posted 3 months ago
1 - 6 years
3 - 5 Lacs
Chennai, Bengaluru
Work from Office
Candidate should be Graduated Minimum 6month Sales Experience Insurance / Banking / BFSI / Financial Sales Exp. Preferred Making Outbound Calling For Life Insurance Sales Interested Candidates Can Call@HR JYOTI-9266056478/ whatsapp resume
Posted 3 months ago
2 - 5 years
1 - 6 Lacs
Ghaziabad, Delhi, Gurgaon
Work from Office
Assign to one branch for overall sales operations online Managing the sales through assigned leads The candidate has to handle tie-up partners To Close The leads Provided By the Company Handle the walk-in customer Do Cross Selling Products Required Candidate profile - Sales marketing experience preferred - need at-least 6 Months sales of experience - Age criteria 21-38 Fresher's Can't Apply interested candidate directly share on resume - 9687298006
Posted 3 months ago
2 - 7 years
0 - 3 Lacs
Navi Mumbai, Ahmedabad, Mumbai (All Areas)
Work from Office
Dear Candidate, Greetings from Axis Bank!!! We have urgent openings for VRM role - NRI business. Job Location - Navi Mumbai & Ahmedabad Job description About Axis Virtual Centre: Axis Virtual Centre engages with the Axis Bank customers and prospects, virtually, through digital media to provide a seamless experience to customers while fulfilling their service requirements and using the opportunity to provide financial solutions via cross-sell and upsell. The Axis Virtual Centre supports the respective Line of Business to achieve and exceed dial targets through effective use of communication skills and envisages to provide a differential customer experience About the Role: Virtual Relationship Managers act as the single point of contact for customers banking requirements are responsible for the cross selling (assets) business of the bank by exploring business opportunities from existing customers of the Bank. The Virtual RM is situated in the Axis Virtual Centre and is responsible for selling loan products and services to customers based on their needs through remote digital media viz. phone call, email. They are also responsible for ensuring extremely efficient servicing of requests to create a superior customer experience Key Responsibilities Ensure achievement of the set target of revenue (IPG and other cross sell) from the mapped set of customers associated to them Provide premium customer service delivery to their mapped NRI portfolio. Responsible for CASA deepening, NTB lead generation and for providing assistance in NDIAS services Responsible for up selling, cross- selling, providing regular market information and updates to the customers Manage the NRI portfolio through client outreach and continuous monitoring of client relationship including product, portfolio and banking needs. Achieve the monthly assigned revenue targets through effective cross- sales generating Fee income across Investment, Assets, Cards and Liability products. Effectively utilize all applications, tools, and databases used to process transparent end to- end client support. Strictly adhere to internal control policies and ensure that the organization's activities are carried out in accordance with all regulatory, legal, and governmental regulations Qualifications: Optimal qualification for success on the job is: Graduate or Post graduate from a recognized institution. 2- 5 years relevant role/ BFSI sector. Role Proficiencies: For successful execution of the job, the candidate should possess the following: Proficiency in systems related to Banking transactions and services. Good communication skills in both English and local language. Excellent lead generation and conversion skill. Ability to handle pressure and meet deadlines. Ability to successfully work as a part of a team. High sales orientation to meet the sales targets consistently. Strong willingness to work in Relationship Management; Banking operations and products including investment products Prior experience in Sales. Knowledge of Mutual Fund, Life insurance, General insurance, PMS and structure products. Teamwork, verbal and written excellence, resilience and highly motivated for developing a new department. Interested candidates can share your resume on suprita.pawar@axisbank.com Regards, Suprita Pawar 8454895750 HR Team Axis Bank
Posted 3 months ago
0 - 5 years
1 - 3 Lacs
Navi Mumbai, Thane, Mumbai (All Areas)
Work from Office
Designation: Digital Sales manager - Outbound Payroll-Broking Payroll Process-Voice Graduate with 6 mths voice exp Job Location-Airoli Salary-3.25 lakh+Incentive Day Shift Work From Office Call 8169642494 Yogesh email- hyflyhr9@gmail.com www.hyfly.in Required Candidate profile Outbound calling and and help them opening Demat account Explaining the customers product features & benefits Graduate with min 6 months of exp into voice process will be added advantage age limit-32 Perks and benefits Daily allowance Rs.150 Variable annual bonus
Posted 3 months ago
5 - 8 years
13 - 20 Lacs
Bengaluru
Hybrid
Job Title: Third-Party Control Assurance Analyst Corporate Title: AS Location: Bangalore, India Role description: The Third-Party Control Assurance Analyst is responsible for supporting the Bank with the execution of control assurance process for the relevant third-party vendors in line with the defined policy, process and guidelines. The analyst will be coordinating with relevant internal and external stakeholders to assess and verify third-party vendor control effectiveness to meet the organizations control requirements. The role is essential for monitoring third-party risks and enabling risk mitigation to protect the organization. What we’ll offer you As part of our flexible scheme, here are just some of the benefits that you’ll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your Key Responsibilities: Conduct outreach to relevant internal stakeholders and third-party vendors to initiate the assurance process and gather responses to the assurance testing questionnaire including other necessary information. Support Service Owners and Vendor Managers in organizing governance meetings and preparing agenda to ensure continuous third-party vendor risk monitoring. Provide ongoing support to Service Owners and Vendor Managers by participating in governance meetings and answering queries related to Assurance Testing. Perform due diligence on third-party vendor by assessing gathered responses according to the defined internal process and guidelines. Escalate identified gaps to relevant Assessment Teams or 2LoD Risk Type Controllers. Assign risk scores to the third-party vendors according to the defined scoring matrix. Create and publish Assurance Testing risk assessment reports which outline identified risks, mitigation actions and outcomes. Support with setting up and conducting Assurance Testing training sessions for internal stakeholders such as Service Owners and Vendor Managers. Your Skills & Experience: Professional experience in either audit, risk management, compliance, procurement are an advantage Understanding of third-party risk management framework, processes and best practices Have a strong appreciation of risks, regulatory requirements and controls generally and in particular in the vendor outsourcing and service delivery environment Analytical, problem-solving and critical thinking abilities Ability to diagnose improvement areas across processes, tools and systems Excellent oral and written communication skills Relationship building and stakeholder management skill set How we’ll support you Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm
Posted 3 months ago
1 - 6 years
2 - 6 Lacs
Thane
Work from Office
Role includes on-calls services to existing customers of Banks for below departments Phone Banking Service Assurance (handle 1st level escalations) Email & Chat Social Media Support-ORM HNI, Ultra HNI Customer Support Video KYC Credit Cards Service Required Candidate profile Graduate/MBA -Work on Bank Payroll Fresher/Experience in BPO, BFSI, NBFC Voice support Fluent English is must 2 Rotational weekly offs Call 8169642494 Kavya email-hyflyhr9@gmail.com www.hyfly.in Perks and benefits Incentives, Annual bonus, Mediclaim, transport
Posted 3 months ago
1 - 6 years
2 - 6 Lacs
Thane
Work from Office
Candidates only from BFSI industry & BPO/Contact Centre working for Banking processes can apply for This Job Payroll-Bank Salary 7lakhs Shift- Day Rotational Shift Process- Outbound voice Process Location-Thane/Vashi/Malad Required Candidate profile Graduate/MBA -Work on Bank Payroll Fresher/Experience in BPO, BFSI, NBFC Voice support Fluent English is must 2 Rotational weekly offs Call 8169642494 Kavya email-hyflyhr9@gmail.com www.hyfly.in Perks and benefits Incentives, Annual bonus, Mediclaim, transport
Posted 3 months ago
2 - 7 years
3 - 6 Lacs
Navi Mumbai
Work from Office
Virtual Relationship Manager-Thane/Andheri/Jui Nagar Graduate /PG with min 1 yrs Exp in VRM role (telesales) may apply Salary : 3 Lakh to 6.5 Lakh Mon to sat Working (Alt Sat Off) Fixed Sun Off Pick & Drop from Thane Stations provided Payroll - Bank Required Candidate profile Handling Inbound calls Making Outbound calls to allotted privilege customers and do Cross Selling Call 8080126356 Shilpa 9137797705 ISha 8169642494 Kavya Email-hyflyhr9@gmail.com www.hyfly.in Perks and benefits Medical Allowance + Daily Allowance
Posted 3 months ago
2 - 7 years
3 - 6 Lacs
Mumbai
Work from Office
Virtual Relationship Manager-Thane/Andheri/Jui Nagar Graduate /PG with min 1 yrs Exp in VRM role (telesales) may apply Salary : 3 Lakh to 6.5 Lakh Mon to sat Working (Alt Sat Off) Fixed Sun Off Pick & Drop from Thane Stations provided Payroll - Bank Required Candidate profile Handling Inbound calls Making Outbound calls to allotted privilege customers and do Cross Selling Call 8080126356 Shilpa 9137797705 ISha 8169642494 Kavya Email-hyflyhr9@gmail.com www.hyfly.in Perks and benefits Medical Allowance + Daily Allowance
Posted 3 months ago
1 - 6 years
2 - 6 Lacs
Kalyan/Dombivli
Work from Office
Role includes on-calls services to existing customers of Banks for below departments Phone Banking Service Assurance (handle 1st level escalations) Email & Chat Social Media Support-ORM HNI, Ultra HNI Customer Support Video KYC Credit Cards Service Required Candidate profile Handle Portfolio of Banks HNI Customer Build effective relationship with HNI customer Establish contacts with the customer Identifying the opportunities in the portfolio and cross-sell call 8169642494 Perks and benefits Incentives, Annual bonus, Mediclaim, transport
Posted 3 months ago
0 - 5 years
2 - 6 Lacs
Thane
Work from Office
Role includes on-calls services to existing customers of Banks for below departments Phone Banking Service Assurance (handle 1st level escalations) Email & Chat Social Media Support-ORM( Handle 3rd level Escalations) HNI Customer Support Video KYC Required Candidate profile Graduate/MBA -Work on Bank Payroll Fresher/Experience in BPO, BFSI, NBFC Voice support Fluent English is a must 2 Rotational weekly offs provided Call 9773553319 Simran hyflyhr9@gmail.com www.hyfly.in Perks and benefits Incentives, Annual bonus, Mediclaim, transport
Posted 3 months ago
0 - 5 years
2 - 6 Lacs
Navi Mumbai
Work from Office
Role includes on-calls services to existing customers of Banks for below departments Phone Banking Service Assurance (handle 1st level escalations) Email & Chat Social Media Support-ORM( Handle 3rd level Escalations) HNI Customer Support Video KYC Required Candidate profile Graduate/MBA -Work on Bank Payroll Fresher/Experience in BPO, BFSI, NBFC Voice support Fluent English is a must 2 Rotational weekly offs provided Call 9773553319 Simran hyflyhr9@gmail.com www.hyfly.in Perks and benefits Incentives, Annual bonus, Mediclaim, transport
Posted 3 months ago
2 - 7 years
3 - 6 Lacs
Navi Mumbai
Work from Office
Virtual Relationship Manager-Thane/Andheri/Jui Nagar Graduate /PG with min 1 yrs Exp in VRM role (telesales) may apply Salary : 3 Lakh to 6.5 Lakh Mon to sat Working (Alt Sat Off) Fixed Sun Off Pick & Drop from Thane Stations provided Payroll - Bank Required Candidate profile Handling Inbound calls Making Outbound calls to allotted privilege customers and do Cross Selling Call 8080126356 Shilpa 9137797705 ISha 8169642494 Kavya Email-hyflyhr9@gmail.com www.hyfly.in Perks and benefits Medical Allowance + Daily Allowance
Posted 3 months ago
2 - 7 years
3 - 6 Lacs
Mumbai
Work from Office
Virtual Relationship Manager-Thane/Andheri/Jui Nagar Graduate /PG with min 1 yrs Exp in VRM role (telesales) may apply Salary : 3 Lakh to 6.5 Lakh Mon to sat Working (Alt Sat Off) Fixed Sun Off Pick & Drop from Thane Stations provided Payroll - Bank Required Candidate profile Handling Inbound calls Making Outbound calls to allotted privilege customers and do Cross Selling Call 8080126356 Shilpa 9137797705 ISha 8169642494 Kavya Email-hyflyhr9@gmail.com www.hyfly.in Perks and benefits Medical Allowance + Daily Allowance
Posted 3 months ago
0 - 5 years
1 - 4 Lacs
Thane
Work from Office
Phone Banking Officer - Thane /Vashi/Andheri Graduate/Post Graduate 2023 Freshers may apply Exp in Bpo will added advantage Salary : 15k(Fresher) to 22k(For Exp) Call 9773553319 Simran 8169642494 Kavya email- hyflyhr9@gmail.com www.hyfly.in Required Candidate profile Handling Inbound calls Making Outbound calls to allotted privilege customers Resolving Customers query for their Saving account, Demat Account etc Proactive Updates to customers on their investment Perks and benefits Medical Allowance + Daily Allowance
Posted 3 months ago
0 - 5 years
1 - 4 Lacs
Navi Mumbai
Work from Office
Phone Banking Officer - Thane /Vashi/Andheri Graduate/Post Graduate 2023 Freshers may apply Exp in Bpo will added advantage Salary : 15k(Fresher) to 22k(For Exp) Call 9773553319 Simran 8169642494 Kavya email- hyflyhr9@gmail.com www.hyfly.in Required Candidate profile Handling Inbound calls Making Outbound calls to allotted privilege customers Resolving Customers query for their Saving account, Demat Account etc Proactive Updates to customers on their investment Perks and benefits Medical Allowance + Daily Allowance
Posted 3 months ago
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Virtual Relationship Management (VRM) is a growing field in India, with more companies recognizing the importance of managing customer relationships in the digital space. Job seekers looking to enter this field have various opportunities to explore across different industries.
The salary range for VRM professionals in India can vary based on experience and location. Entry-level positions might start at around INR 3-5 lakhs per annum, while experienced professionals can earn upwards of INR 10-15 lakhs per annum.
A typical career path in VRM may include roles such as Customer Relationship Executive, VRM Specialist, Relationship Manager, and VRM Manager. As professionals gain experience, they may progress to Senior VRM Manager or Head of VRM positions.
In addition to VRM expertise, professionals in this field may also benefit from skills such as data analysis, customer service, communication, CRM software proficiency, and digital marketing knowledge.
As you prepare for interviews in the VRM field, remember to showcase your expertise in managing virtual customer relationships and your ability to adapt to the evolving digital landscape. With the right skills and preparation, you can confidently pursue exciting opportunities in VRM roles in India. Good luck!
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
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