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2.0 - 6.0 years
2 - 6 Lacs
ernakulam
Work from Office
Role & responsibilities: To engage regularly with customers as defined by the contact policy and provide a Consistent & Superior Digital Experience. Ensuring that customers get world-class services and their needs are understood and met through the financial products that the Bank has to offer. • To enhance Customer Relationship & while doing so, Educate, Encourage & Induce the customers to use the Digital mediums for their banking transactions/ needs, while keeping a "window' to talk to the bank whenever customer needs. • Responsible for meeting the scorecard targets and portfolio benchmarks set and ensuring that all guidelines and regulatory requirements are followed. So that the VRM becom...
Posted 1 week ago
2.0 - 7.0 years
10 - 20 Lacs
bengaluru, delhi / ncr, mumbai (all areas)
Work from Office
Position Overview: We are seeking an experienced ServiceNow GRC Developer with minimum 4-6 years of experience in the ServiceNow platform to join our team and play a key role in designing, developing, and maintaining ServiceNow Governance, Risk, and Compliance (GRC) solutions. The ideal candidate will have hands-on expertise in ServiceNow Workspace, scripting, integrations, and portal development to ensure seamless implementation and functionality of GRC modules and related solutions. Key Responsibilities: GRC Development & Configuration: Design and implement ServiceNow GRC solutions, including Policy and Compliance, Risk Management, Audit Management, and Vendor Risk Management modules. Conf...
Posted 1 week ago
2.0 - 5.0 years
0 - 0 Lacs
hyderabad
On-site
Job Purpose (Simple): As a Virtual Relationship Manager (VRM), your job is to talk to customers over phone/video and keep them engaged with the bank. You will help customers use mobile banking, suggest suitable bank products, and guide them to join the Relationship Banking program. Your goal is to increase customer satisfaction, build strong relationships, and help customers use more bank services. Roles & Responsibilities Build strong and long-term relationships with customers. Talk to customers professionally and maintain high-quality conversations. Help customers download, log in, and use the banks mobile app (Optimus). Increase the customers account balance and bring in new customers. Pr...
Posted 1 week ago
2.0 - 7.0 years
2 - 7 Lacs
pune
Work from Office
Kindly share your resume on madhu.priya2@poonawallafincorp.com Principle Accountabilities: To manage a team of sales Associates To control shrinkage and attrition of sales team Team Lead needs to monitor calls and provide regular coaching and mentoring to sales associates and track low performers in team. Need to ensure CMS reports related to team staffing, AHT etc are maintained. Track AUX adherence and ensure discipline is maintained within the team. Drive sales and ensure achieving the same Month on Month. Identifying training requirements within the team and getting the training conducted To work on overall team development Desired Profile: Graduate/Postgraduate in any stream 2-3 years e...
Posted 1 week ago
1.0 - 5.0 years
1 - 5 Lacs
thane, navi mumbai, mumbai (all areas)
Work from Office
Key Responsibilities Manage a portfolio of customers through inbound & outbound calling Drive customer engagement on digital banking platforms Understand customer needs and provide suitable banking solutions Promote & cross-sell banking products: Savings, Cards, Loans, Insurance & Investments Ensure high standards of customer service and complaint resolution Achieve monthly revenue & customer satisfaction targets Maintain compliance and documentation as per bank policies Required Skills Strong communication & interpersonal skills Good knowledge of banking products (Preferred) Customer-centric approach with problem-solving ability Sales orientation with ability to upsell/cross-sell Computer &...
Posted 1 week ago
0.0 - 5.0 years
2 - 5 Lacs
mumbai suburban, thane, navi mumbai
Work from Office
Des:Phone Banking Officer Salary:16k in hand for freshers 1 yrs + exp in BPO will get 5 lakh ctc Shift timings : 7 am to 3 pm, 10am to 7pm & 11pm to 7am(for males) Walk-in and telephonic interviews conducted call 8779281301 Yogesh www.hyfly.in Required Candidate profile Attend calls of existing customers and resolve their complaints or queries Make sure 100% correct and complete information is shared In case they are looking for any financial services then do needful Perks and benefits Medical Allowance + Performance based Incentives
Posted 1 week ago
0.0 - 5.0 years
3 - 5 Lacs
mumbai suburban, thane, mumbai (all areas)
Work from Office
Indian Bank is hiring Graduates for below role Video KYC Officer Phone Banking Officer Service Assurance team Social Media Escalations Outbound NRI Customer Service Virtual Care Officer Retail lability -outbound Sales Call 8080126356 Ekta Required Candidate profile Handle inbound Video calls of the customer to complete the full KYC Verify the details submitted by the customer while opening the account Ensure KYC is completed by the right party only Cross-selling
Posted 1 week ago
1.0 - 6.0 years
4 - 5 Lacs
bengaluru
Work from Office
Location (Bangalore) Must know Bengali or Assamsee or Marathi or Punjabi or Gujrathi (Any one language) Job Description: We are looking for an experience and self-driven Telemarketer, Field Operation & Sales in secured business to join our retention team! As a retention Officer, you will be responsible for generating calls to potential customers with the main goal to achieve your retention quota. Retention Officers requirements and qualifications: 2-3 years of experience as Telesales Representative/sales, field operation/field sales role. End to-end digital secured lending process experience is desired. Proven record of meet budgets, talk time and efficiency matrix. Experience in a position ...
Posted 1 week ago
1.0 - 2.0 years
3 - 5 Lacs
chennai
Work from Office
Roles and Responsibilities Manage virtual relationships with clients through phone calls, emails, and chats. Identify new business opportunities by cross-selling life insurance products to existing customers. Develop strong rapport with clients to build trust and loyalty. Meet sales targets set by the company while maintaining high levels of customer satisfaction. Collaborate with internal teams to resolve client queries and issues. Desired Candidate Profile Strong communication skills for effective relationship management over phone/email/chat. 1-2 years of experience in BFSI industry (preferably in telesales or VRM). Ability to work independently from home office setup (with reliable inter...
Posted 1 week ago
1.0 - 6.0 years
4 - 6 Lacs
gurugram, delhi / ncr
Work from Office
Job Description: Virtual Relationship Manager Role Overview: The Virtual Relationship Manager will manage and nurture customer relationships remotely through calls, email, chat, and video meetings. The role focuses on customer engagement, issue resolution, and identifying sales/upsell opportunities. Key Responsibilities: Act as the primary contact for assigned customers. Handle queries and provide timely resolutions. Build strong relationships to improve satisfaction and retention. Identify and pitch relevant products/services. Maintain customer records and update CRM systems.
Posted 1 week ago
1.0 - 3.0 years
1 - 5 Lacs
thane, navi mumbai
Work from Office
Greetings from Kotak Life Insurance! (Need Candidate who are willing to work NIGHT SHIFTS) Interested candidates can share their resume at "kli.shreya-chavan@kotak.com" or 8879755056 Job Location : Thane (Candidates from Central Line only) Job Title: Sales Manager / Unit Manager Virtual Relationship Manager Job Responsibilities: - Responsible for generating revenue& business targets, through the team of bank VRMs mapped. - Build rapport and provide quick responses/ solutions to bank stakeholders. - Training & mentoring of the mapped bank VRMs/ Verifiers. - Drive sales targets through different initiatives (participation in morning hurdles, closing leads over calls, announce on-floor contests...
Posted 1 week ago
0.0 - 5.0 years
2 - 3 Lacs
noida, greater noida
Work from Office
Hello Job Seekers, Greetings from ShiningStars Hiring in Bulk for Customer Service Associates in Noida Sec 127. We are looking for candidates with good English communication skills. Freshers and experienced both can apply. Role Details: • 6 days working with 1 rotational off • Day rotational shifts (shift window 8 AM to 9 PM) • 9 hours shift with 1 hour break • Walk-in interview candidates must be comfortable speaking confidently • Immediate joiners required (joining within this month only) Eligibility Criteria: • Must have completed 12th • Should not be pursuing any regular degree currently • Strong English communication skills • Comfortable with rotational shifts • Only Noida/Delhi NCR can...
Posted 1 week ago
0.0 - 5.0 years
1 - 4 Lacs
mumbai suburban, navi mumbai, mumbai (all areas)
Work from Office
Process:- ICICI Insurance Health Insurance, Motar Insurance -Insurance Sales process -Fresher & Exp both can apply. -Hsc freshers can also apply -Salary Upto 16k Inhand + Unlimited incentives -Shift time:- 10 AM to 7 PM -Sunday fixed off Required Candidate profile Qualification: Min HSC Required Good English Communication Skills Location- Malad & Vashi To schedule your interview Call or send your CV through WhatsApp Hr Shruti- 7741969223 Perks and benefits Incentives and growth opportunities.
Posted 1 week ago
0.0 - 6.0 years
1 - 3 Lacs
thane, navi mumbai, mumbai (all areas)
Work from Office
Role: E-Channel (Digital Sales) On payroll Job Requirements: - Good communication skills in Hindi and English - Good Thought process and Sales skills - Experience in outbound sales processes preferred - Knowledge of insurance or sales is an added advantage - Graduation is mandatory - Experience: 0 - 2 years Work Details: - Rotational shifts: 9;30AM to 7:00 PM - 5-day work week with 2 rotational week-offs (Saturday & Sunday not fixed) Salary: Freshers: 2.10 LPA (CTC) + Unlimited Incentives Experienced: 2.79 LPA (CTC) + Unlimited Incentives ( Upto 27k inhand )
Posted 1 week ago
0.0 - 2.0 years
2 - 2 Lacs
chennai
Work from Office
Role & responsibilities : Ensure engagement with the portfolio customers mapped as per the contact policy, with accurate & complete capture of interaction details. Relationships and Sales Meet the defined objectives of the Portfolio managed by the respective VRM. Continuous engagement with the portfolio customers mapped as per the contact policy, with accurate & complete capture of interaction details. Call handling as per defined standards. Accurate resolution for customer queries. Promoting Digital Banking services for a superior customer service experience. Profiling of customers in order to aid right cross-servicing of Bank products Accurate logging and resolution of complaints. Attritio...
Posted 1 week ago
1.0 - 6.0 years
2 - 3 Lacs
bengaluru
Work from Office
Role: Customer Seller Support Voice Process Experience Required: Minimum 6 months of experience in a voice process CTC: Up to 26,000 Location: Bangalore Shifts: Day Shifts Working Days: 6 days working Responsibilities: Handle inbound and outbound calls to assist sellers with queries and issue resolution. Provide accurate information and support related to products, orders, payments, and account concerns. Ensure high levels of customer satisfaction through professional communication. Coordinate with internal teams to resolve escalations efficiently. Maintain call logs, case records, and follow-up actions in the system. Meet quality, productivity, and performance targets consistently. Adhere t...
Posted 1 week ago
0.0 - 5.0 years
1 - 4 Lacs
mumbai, thane, navi mumbai
Work from Office
Des-CRM Payroll-Direct Mutual Fund Co Location-Belapur Process-Inbound Qualification-Graduate Fresher Salary-18 to 21k net call 8169642494 Yogesh hyflyhr9@gmail.com www.hyfly.in Required Candidate profile Helping Investor in investing in Mutual Fund Schemes and Interacting regarding scheme , updating about NAV, providing fund information and guidance, suggesting better investment options Perks and benefits Medical Allowance + Daily Allowance
Posted 1 week ago
1.0 - 3.0 years
2 - 4 Lacs
hyderabad
Work from Office
Role & responsibilities: Outline the day-to-day responsibilities for this role. Preferred candidate profile: Specify required role expertise, previous job experience, or relevant certifications.
Posted 1 week ago
5.0 - 10.0 years
4 - 24 Lacs
hyderabad
Work from Office
Seeking ServiceNow GRC/IRM Developer (5+ yrs). Strong in JavaScript, BR, SI, Flow Designer, REST/SOAP, Integration Hub, data migration, ACLs, Workspaces. Hands-on GRC modules. Remote 18 - 24-month C2H. Immediate joiners preferred.
Posted 1 week ago
0.0 - 5.0 years
2 - 4 Lacs
mumbai, thane, navi mumbai
Work from Office
Graduate freshers 2025 Passouts with all results may apply Fluent English is a must Should be comfortable working in rotational day shifts (8 am - 5 pm,10 am - 7pm &11 am to 8 pm) Call now on 9082104424 Sanika www.hyfly.in Required Candidate profile Salary 13500 to 22500 in hand (as per Exp in BPO industry - if handled BFSI customer service process will be an added advantage) Answer inbound calls and assist customer with their Queries/Request Perks and benefits Medical Allowance + Performance based Incentives
Posted 1 week ago
3.0 - 7.0 years
0 Lacs
chennai, tamil nadu
On-site
You will be joining a strategic hiring mandate in the IT Services & Risk and Compliance sector, supporting enterprise clients in the Banking, Financial Services, and Technology industries. Your focus will be on delivering and operationalizing ServiceNow Governance, Risk & Compliance (GRC/IRM) solutions to automate risk workflows, controls, audits, and vendor risk management for large-scale environments. **Key Responsibilities:** - Implement, configure, and extend ServiceNow GRC/IRM modules (Policy & Compliance, Risk, Vendor Risk, Audit) to align with business requirements. - Develop server-side and client-side logic using JavaScript, Glide API, business rules, script includes, and scheduled ...
Posted 1 week ago
2.0 - 6.0 years
3 - 6 Lacs
thane
Work from Office
Roles and Responsibilities Manage virtual relationships with clients through video conferencing, ensuring timely resolution of queries and issues. Conduct telesales calls to promote life insurance products to potential customers. Handle inbound sales calls from existing clients, identifying opportunities for upselling and cross-selling. Provide exceptional customer service by resolving client complaints promptly and efficiently. Collaborate with internal teams to resolve complex client issues.
Posted 2 weeks ago
0.0 - 5.0 years
3 - 5 Lacs
mumbai suburban, thane, mumbai (all areas)
Work from Office
Indian Bank is hiring Graduates for below role Video KYC Officer Phone Banking Officer Service Assurance team Social Media Escalations Outbound NRI Customer Service Virtual Care Officer Retail lability -outbound Sales Call 8080126356 Ekta Required Candidate profile Handle inbound Video calls of the customer to complete the full KYC Verify the details submitted by the customer while opening the account Ensure KYC is completed by the right party only Cross-selling
Posted 2 weeks ago
0.0 - 1.0 years
3 - 4 Lacs
guwahati, indore, patna
Work from Office
We are hiring Assistant Managers . Graduates with strong communication skills required. Degree must be clear with no backlogs. Freshers and experienced candidates can apply. Great opportunity for career growth in banking. Required Candidate profile Graduate with excellent communication skills, confident personality, customer handling ability, basic computer knowledge, and willingness to work in a target-oriented banking role. Freshers welcome. Perks and benefits Fixed salary, performance-based incentives,
Posted 2 weeks ago
0.0 years
0 - 2 Lacs
noida
Work from Office
Role: Intern - B2B Telesales What is the purpose of the role - Connect with potential POSP agents. Service the Existing POS to drive sales growth Handle Customer Inquiries with a speedy and satisfactory resolution coordinate with Girnar Insurance HO Team for the smooth execution of the sales and operations process. Create offline training and servicing process for the POSP. • Achieve Monthly Sales Target Numbers. Should be a Highly Motivated Individual and should be able to drive Chanel with ownership. Apply if you have - strong communication skill. Looking for fast growth in a challenging environment and willing to work hard. Proficiency and fluency in English, Hindi and any other local lan...
Posted 2 weeks ago
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