248 Vrm Jobs - Page 2

Hiring for Leading ITES Company In Gurgaon for Customer Support. Key Highlights: 1: Graduate with min 1 year experience in customer support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Day and Evening Shifts 4: 5 Days Working 5: 4000 TA 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Somya @ 9461962110, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Candidate needs to have Life Insurance Experience Excellent communication skills required Candidates with BFSI Experience will be preferred Candidate needs to have good convincing power Interested candidates can call/whatsapp HR Varun- 9310054306

Designation: Digital Sales manager - Outbound Payroll-Broking Payroll Process-Voice Graduate with 6 mths voice exp Job Location-Airoli Salary-3.25 lakh+Incentive Day Shift Work From Office Call 8080126356 /9137797705 / 9022157571 www.hyfly.in Required Candidate profile Outbound calling and converting leads of Demat account Explaining the customers product features & benefits Graduate with min 6 months of exp into voice process will be added advantage age limit-32 Perks and benefits Daily allowance Rs.150 Variable annual bonus

• Building a strong relationship with the sales team of channel partners • Handle walk in customers • Bank responsible for meeting sales through Bank • Regularly follow up with client • Generating leads from Relationship Managers and Personal Bankers Required Candidate profile Graduation or Above. - Age 21 to 38. - 2 years of field sales experience. - Need local candidate with good local network. - Fresher's Can't Apply.

• Building a strong relationship with existing customer • Handle walk-in customers through tie-up banks • 100% lead provide • field work require • Bank responsible for meeting sales through Bank • Regularly follow up with client • lead closing Required Candidate profile Graduation or Above. - Age 21 to 38. - 2 years of field sales experience. - Need local candidate with good local network. - Fresher's Can't Apply.

• Building a strong relationship with the sales team of channel partners • Handle walk in customers • Bank responsible for meeting sales through Bank • Regularly follow up with client • Generating leads from Relationship Managers and Personal Bankers Required Candidate profile Graduation or Above. - Age 21 to 38. - 2 years of field sales experience. - Need local candidate with good local network. - Fresher's Can't Apply.

Ensure product quality meets BIS/ASTM/internal standards. sampling, testing & lab operations. Compliance ISO, BIS, and environmental standards. KPI Clinker/cement quality (C3S, LSF, Blaine) Fuel & power consumption Equipment downtime Required Candidate profile Gujarat Domicile Mandatory Requirements

Dear Candidate, Greetings From "APEX SERVICES" Department: Digital Business Unit Role: Virtual relationship manager Designation: E1 Assistant Manager CTC- upto-5 LPA + incentive + Other benefit " NISM 8 / NISM 5A IS MANDATORY" Job Description: Managing of 3000 to 5000 customers per dealer. To achieve healthy revenues without compromising on clients profitability. Should focus on overall portfolio growth, client activity ratio and quality of information delivered. Propose investment options based on customer needs by assessing their risk appetite. Support the client decision making with use of technology enabled tools Develop Knowledge of market news, financial trends and current affairs Analyze customer portfolio & give appropriate advice Responsible to ensure all activities are in adherence as per Compliance & Risk. Assist in increasing depth in existing relationships Requirements Should have Excellent communication, writing, typing & presentation skills. Good knowledge of Share market, financial trends, equity derivative, Options trading Kindly reply with an updated CV on apex.asmita@gmail.com if you are interested in the mentioned Job Role. you can also call on 7052551753 .

Telecaller Australian process required at gurugram, Udyog vihar Qualification- any graduate Exp- min 1 yrs in Australian, UK or USA process Salary- upto 37k + 6000(for Cab) Timing- 5 am– 2:30 pm (5 days working) Location- Udyog vihar, Gurgaon

HDFC Bank is hiring for Virtual Prime Relationship Manager role in Pune - Freshers with good communication can apply. We are having interview drive in PUNE on Monday &Tuesday - 21st & 22nd July. Looking for candidate from Banks/ Insurance/ NBFC/ Telecom/ any other industry - Sales & Customer Service Experience is preferred. Timing - 11am to 4pm Location - HDFC Bank, 6th floor, Golden East, Survey No. 2/5, Shivarkar Estate, Above Zudio, Wanowrie, Pune, Maharashtra 411040. Contact Person - Mayur More Pls Note : this is not a field Sales role. Kindly carry a physical copy of the resume and mention Shruti Nirbhavane. Job Responsibilities: Customer Engagement Continuous engagement with the portfolio customers mapped as per the contact policy, with accurate & complete capture of interaction details. Call handling as per defined standards. Accurate resolution for customer queries. Promoting Digital Banking services for a superior customer service experience. Profiling of customers in order to aid right cross-servicing of Bank products Accurate logging and resolution of complaints. Attrition control of customers. Regular interactions with the customers and pro-actively assessing customer needs. Deepening relationship by cross selling 'sticky products' like Demat, Bill Pay, Advisory etc. Ensure portfolio quality of relationship while racing considering eligibility. Monitor large amount movements and account closure from the deposit accounts. Ensure retention of customers Achievement of portfolio parameters Meet the defined objectives of the Portfolio managed by the respective VRM Sales Right cross-sell of products basis profiling and engagement. Penetration of products across groups. Sales across all product segments-TPP, Assets, Cards etc. Acquiring & grouping of all related IDs of the Primary ID. Use of triggers to track maturity of FDs, movement of CASA balances etc.and prevent outflow. Ensure Staff are trained on product knowledge and requisite certifications. Income to be generated at a customer level. Interaction Quality Achieve Quality benchmarks defined from time to time. Complete and accurate capture of call interactions, including profiling thereby aiding relationship management. Audit and Service Quality Ensure all laid down system and process are followed as stipulated by Audit and Senior Management Ensure accurate and timely submission of financial transactions & requests. Adherence to set processes of updating customer interactions in CRM next. MIS Reporting Ensure timely submission of Customer base review / reports as requested by Central Team / Senior Management.

Job Title: ServiceNow IRM Developer Experience: 3 to 8 Years Location: Bangalore Employment Type: Full-Time Job Summary: We are looking for an experienced ServiceNow IRM Developer to design, implement, and enhance Integrated Risk Management (IRM) solutions on the ServiceNow platform. The ideal candidate will have strong hands-on experience in IRM, VRM, BCM, and SecOps modules, along with deep technical knowledge of scripting, APIs, and integration workflows. This role requires the ability to work in an Agile environment, collaborate with stakeholders, and deliver scalable, compliant solutions in the risk and compliance domain. Key Responsibilities: Develop and customize ServiceNow IRM applications including: Risk Management Policy and Compliance Audit Management Vendor Risk Management (VRM) Business Continuity Management (BCM) Security Operations (SecOps) Configure workflows, forms, UI policies, notifications, and ACLs Build and manage Flow Designer flows, automated tasks, and approval chains Create custom solutions using JavaScript, Glide scripting, and ServiceNow APIs Integrate IRM with other ServiceNow modules like CMDB, and third-party systems using REST/SOAP APIs Contribute to architecture decisions, data modeling, and reusable development practices Participate in Agile/Scrum teams to deliver features in sprints Collaborate with business stakeholders, analysts, and QA teams to ensure requirements are met Required Technical Skills: 4+ years of hands-on experience in ServiceNow development, with at least 3+ years in IRM/GRC modules Proficiency in: JavaScript, Glide scripting, AngularJS Web technologies: REST, SOAP, XML, JSON, HTML, CSS Relational databases and SQL Git or other version control systems Experience with: ServiceNow Flow Designer, Workflows GlideRecord, GlideForm, Scoped Applications Familiarity with CMDB and CSDM in context of risk/compliance workflows Domain Knowledge (Highly Desirable): Strong understanding of: IRM methodologies and frameworks such as COSO, COBIT, NIST, ISO 31000 Risk assessment, control testing, and audit processes Certifications (Preferred): ServiceNow Certified System Administrator (CSA) Mandatory Certified Application Developer (CAD) Certified Implementation Specialist IRM/GRC If yes you can send me your updated CV to yaswanth.bollu@eximietas.design

Post: Sales Development Manager(Banca channel) • Lead based job sit in main branch • Handle walk in customers • Analysis of customer • Maintain relationship with customer, Explain our Financial Product • Sales service Documentation for lead closing Required Candidate profile * Graduation Must * Must have 1 year of experience in BFSI/ Banking / Finance / Insurance / Sales * Good Communication skills * Local to area * Age - 23-39 years

Des-Asst Manager Phone Banking Salary : Exp with voice Process Exp -24K Fresher with Excellent Com Skills - 17K Work Location - Thane/Vashi Andheri Process-Banking Voice process 5 days Working Work From office Call 8080126356 Ekta www.hyfly.in Required Candidate profile Handle inbound Video calls of the customers to complete the full KYC Verify the details submitted by the customer while opening the account and Document submitted are matching Ensure KYC is completed Perks and benefits Medical Allowance + Daily Allowance

Virtually / Digitally to sell and service all wealth products , like MF , PMS , LI , Loans , Bonds , P2P lending products etc . Candidate from broking and calling background are welcome . Location Andheri . CTC + attractive incentive .

HDFC Bank is hiring for Virtual RM/ Imperia RM role in Pune. We are having interview drive in PUNE for Friday, Saturday - 18th & 19th July. Candidate's with experience in RM role or sales role can apply. Banking sales experience is preferred. Timing - 11am to 4pm Location - HDFC Bank, 6th floor, Golden East, Survey No. 2/5, Shivarkar Estate, Above Zudio, Wanowrie, Pune, Maharashtra 411040. Contact Person - Jatin Bhasin Pls Note : this is not a field Sales role. Kindly carry a physical copy of the resume and mention Shruti Nirbhavane. Job Responsibilities: Customer Engagement Continuous engagement with the portfolio customers mapped as per the contact policy, with accurate & complete capture of interaction details. Call handling as per defined standards. Accurate resolution for customer queries. Promoting Digital Banking services for a superior customer service experience. Profiling of customers in order to aid right cross-servicing of Bank products Accurate logging and resolution of complaints. Attrition control of customers. Regular interactions with the customers and pro-actively assessing customer needs. Deepening relationship by cross selling 'sticky products' like Demat, Bill Pay, Advisory etc. Ensure portfolio quality of relationship while racing considering eligibility. Monitor large amount movements and account closure from the deposit accounts. Ensure retention of customers Achievement of portfolio parameters Meet the defined objectives of the Portfolio managed by the respective VRM Sales Right cross-sell of products basis profiling and engagement. Penetration of products across groups. Sales across all product segments-TPP, Assets, Cards etc. Acquiring & grouping of all related IDs of the Primary ID. Use of triggers to track maturity of FDs, movement of CASA balances etc.and prevent outflow. Ensure Staff are trained on product knowledge and requisite certifications. Income to be generated at a customer level. Interaction Quality Achieve Quality benchmarks defined from time to time. Complete and accurate capture of call interactions, including profiling thereby aiding relationship management. Audit and Service Quality Ensure all laid down system and process are followed as stipulated by Audit and Senior Management Ensure accurate and timely submission of financial transactions & requests. Adherence to set processes of updating customer interactions in CRM next. MIS Reporting Ensure timely submission of Customer base review / reports as requested by Central Team / Senior Management.

Elite Banker will be responsible for enhancing the customer engagement virtually to increase customer stickiness on managed clients. They will drive mobile banking adoption & usage, increase cross-sell of products.

The Elite Banker enhances virtual customer engagement for managed clients to boost stickiness, satisfaction, and retention. They drive mobile banking adoption, increase product cross-sells, and onboard customers into relationship banking.

About the Company We are seeking a dynamic and results-driven Bancassurance Specialist to manage and drive life insurance sales through our Bancassurance Channel. The ideal candidate will be responsible for leading a team of sales professionals, managing relationships with bank branch staff, and achieving sales targets through effective planning and execution. About the Role The Bancassurance Specialist will lead and manage a team of Relationship Managers/Sales Executives in the banca channel, driving business through bank branches by building strong relationships with bank staff. Responsibilities Lead and manage a team of Relationship Managers/Sales Executives in the banca channel. Drive business through bank branches by building strong relationships with bank staff. Monitor and ensure achievement of individual and team sales targets. Train and motivate team members to improve productivity and performance. Coordinate with bank branch heads and staff for business generation. Conduct regular team meetings, performance reviews, and joint fieldwork. Ensure compliance with regulatory and internal guidelines. Maintain MIS, reports, and sales analytics for better performance tracking. Qualifications Graduate/Postgraduate in any discipline. Minimum 8+ years of experience in Life Insurance sales, with 2+years in team handling. Prior experience in Bancassurance/Corporate Sales is mandatory. Required Skills Excellent communication, leadership, and relationship management skills. Ability to motivate and manage a field sales team. Strong understanding of life insurance products and Banca channel operations. Preferred Skills Experience in managing sales teams in a bancassurance environment. Proven track record of achieving sales targets. Pay range and compensation package Competitive salary based on experience and performance. CTC : Up to 9 LPA For more information, please call or share your updated resume at +91 93289 59079 .

Freshers (Male Grads – TY Appeared 2025, All Clear) Shifts: Day & Night (Allowance for night) Role: 80% Video KYC, 20% Upselling CTC: 2.80–3.15 LPA | Take Home: 17k–21k 6 rotational offs Carry Sem 1–5 marksheets + Sem 6 online result Required Candidate profile Handle inbound video calls for KYC, verify details, ensure authorized VKYC, cross-sell products, meet targets, resolve queries, follow security norms, and act on feedback for quality service. Perks and benefits Medical Allowance + Daily Allowance

JM Financial Services Digital Client Acquisition (Voice Process) Location: Andheri East | Openings: 50 each Process: Outbound Demat Account Opening (BlinkX App) Shift: 9 AM 7 PM | Off: 1 Rotational (Sat/Sun working) Salary: 17K25K Net + Incentives up to 70K Requirements: Min 6 months outbound telesales (BPO/Banking/Insurance) Good English & Hindi, Age 20–30, HSC/Graduate Immediate Joiners only Training: 3 Days For interview scheduling, you are requested to share your CV via WhatsApp or connect with HR Dhanashri at 7796426785

Dear Candidate, We are looking at candidates with excellent communication skills who can clear the assessments. Responsibilities: Manage customer queries via phone banking & outbound calls Provide exceptional service through inbound voice processing Handle incoming calls with expertise Resolve issues promptly as CSR Cross-selling and up-selling part of your KPI. Role Eligibility: We need candidates with excellent English communication skills Both Graduates and PG can apply even Freshers. Age Limit - 35yrs Rotational shifts and rotational week offs with 5 days working No night shift for female candidates No transportation provided Interested candidate can revert back with updated resume on qcnaukri1@gmail.com Any query can call Shrutika : 022-40697708 / 8369367973

Kindly share your resume on Janhavee.jadhav@poonawallafincorp.com Principle Accountabilities: To manage a team of sales Associates To control shrinkage and attrition of sales team Team Lead needs to monitor calls and provide regular coaching and mentoring to sales associates and track low performers in team. Need to ensure CMS reports related to team staffing, AHT etc are maintained. Track AUX adherence and ensure discipline is maintained within the team. Drive sales and ensure achieving the same Month on Month. Identifying training requirements within the team and getting the training conducted To work on overall team development Desired Profile: Graduate/Postgraduate in any stream 2-3 years experience in Sales (Preferably for lending products) Excellent communication skills (verbal and written) Should be aware about lending concepts. Should have good interpersonal skills. Self-motivated and a self-starter Should have good knowledge of MS office. Should have good presentation skills. Should have problem solving and decision-making skills

Role & responsibilities To engage regularly with the identified branch stake holders and provide a Consistent & Superior Experience. Ensuring that customers get world-class services and their needs are understood and met through within agreed timelines. To enhance Customer Relationships while doing so, Educate, Encourage & Induce the customers to use online mediums for registering their complaints & concerns and talk to us whenever their requests go unheard. Responsible for meeting the scorecard targets and portfolio benchmarks set and that all guidelines and regulatory requirements are followed. So that the VRM becomes the top-of-the-mind recall amongst the customers. Continuous engagement with the mapped branches, with accurate & complete capture of interaction details. Call handling as per defined standards. Accurate logging and resolution of complaints. Regular interactions with the customers and proactively assessing customer needs. Adherence to set processes of updating customer interactions in CRM MIS - Reporting Preferred candidate profile Bachelor's degree in Business, Communication, or related field. Proven experience in client relationship management. Excellent virtual communication and presentation skills. Ability to understand and address client needs virtually. Collaborative mindset and adaptability to virtual work environments. Basic MS office knowledge, preferably data entry in excel. Problem solving approach Effective listening qualities.

Roles and Responsibilities Manage key accounts and acquire new ones through effective sales strategies. Develop business relationships with clients to drive revenue growth. Identify opportunities for cross-selling and upselling products/services. Ensure seamless branch operations, including authorization processes. Utilize phone banking, VRM, mobile banking channels to manage client interactions.

Walk In interview - Axis bank - Virtual Acquisition Manager Note : Interview will be scheduled only based on profile shortlist by HR Location : Noida Contact : Ganesa Subramanian Whatsapp : 8056659888 (share your resume) Good english communication Must known Local / south languages About OCC: Outbound Contact Center engages with the Axis Bank customers and prospects, virtually, through digital media to provide a seamless experience to customers while fulfilling their service requirements and using the opportunity to provide financial solutions via cross-sell and upsell. The Outbound Contact Centre supports the respective Line of Business to achieve and exceed dial targets through effective use of communication skills and envisages to provide a differential customer experience About the Role: The Virtual Acquisition Manager (VAM) uses business acumen, operational knowledge and impactful client interactions to identify and deliver the right product solution to prospective customers and explore other cross-sell opportunities to them. The Virtual Acquisition Manager (VAM) needs to be proficient in the core NTB liability product being offered andpossess working knowledge of Retail Asset products, Banking operations, Investment options and Cardproducts Key Responsibilities Manage the liability product acquisition thru leads from digital channel and propensity bases, delivering our prospective liability clients a superior customer experience. Acting as a single point of contact till the customer is on boarded. Achieve the monthly assigned business targets through effective conversion ratio, right product mix, defined average sourcing value and cross-sales generating fee income across investment, assets and cards. Effectively utilize all applications, tools, and databases used to process transparent end to-end client support. Proficient with systems related to Banking transactions and services Strictly adhere to the internal control policies and ensure that the organization's activities are carried out in accordance with the set guidelines Qualifications: Optimal qualification for success on the job is: Graduate or Post graduate from a recognized institution. 2- 5 years relevant role/ BFSI sector. Role Proficiencies: For successful execution of the job, the candidate should possess the following: Proficiency in systems related to Banking transactions and services. Good communication skills in both English and local language. Excellent lead generation and conversion skill. Ability to handle pressure and meet deadlines. Ability to successfully work as a part of a team. High sales orientation to meet the sales targets consistently. Teamwork, verbal and written excellence, resilience and highly motivated for developing a new department.