248 Vrm Jobs - Page 10

Indian Bank is hiring Graduates for below role Video KYC Officer Phone Banking Officer Service Assurance team Social Media Escalations Outbound NRI Customer Service Virtual Care Officer Retail lability -Inbound Call 8169642494 Yogesh www.hyfly.in Required Candidate profile Handle inbound Video calls of the customer to complete the full KYC Verify the details submitted by the customer while opening the account Ensure KYC is completed by the right party only Cross-selling

Specification for the role Elite Banker-First Wealth Role/ Job Title: Elite Banker-First Wealth Job Purpose: Elite Banker will be responsible for enhancing the customer engagement virtually to increase customer stickiness on managed clients. They will drive mobile banking adoption & usage, increase cross-sell of products and work towards upgrading and on-boarding customers in the relationship banking program. Professionally driven to achieve higher customer satisfaction and increase retention. Elite Banker to have complete knowledge of end-to-end bank offerings, key goals of RM, bank systems and key onboarding steps for products cross-sell . Job Responsibilities: • Serve our most affluent customers & drive growth by ensuring excellent engagement & customer service • Act as the primary point of contact and be responsible for initiating, building & maintaining deep relationships with these customers to address all their banking needs, products and servicing requirements. • Fully own the book, growth and customer service KPIs for mapped portfolio • Collaborate with product specialists and subject matter experts to provide tailored solutions that align with customers' specific requirements • Work with internal teams to drive on-ground innovation and bank's strategic initiatives • Demonstrate a solution-oriented mindset, ensuring seamless onboarding onto Mobile/Net Banking platforms, facilitating Bill Pay services, promoting SIP, Insurance, and Investment solutions, as well as facilitating Retail, SME Loans and other pertinent banking programs • Enforce strict adherence to the bank's policies and regulatory compliance measures • Provide assistance during audits, ensuring conformity to internal and external regulations and guidelines

Des-Deputy Manager Phone Banking Salary : Exp with voice Process Exp -27K Fresher with Excellent Com Skills - 17K Work Location - Thane/Vashi Andheri Process-Banking Voice process 5 days Working Work From office Call 9082104424 Sanika www.hyfly.in Required Candidate profile Hiring Phone Banking Officer video KYC officer Social Media Escalations - Voice Customer Relationship Manager Virtual Relationship Manager Digital Relationship Manager Collections Officer Voice Perks and benefits Medical Allowance + Daily Allowance

Designation :Customer Service - Inbound Payroll-Bank Payroll Job Location-Andheri/Thane Process-Inbound Salary-16K to 33K Net+Inc 5 DAYS WORKING can apply for Branch banking after 2 years of service Call 8080126356 trupti www.hyfly.in Required Candidate profile 1. Inbound Customer service profile 2. Explaining the customers product features & benefits. 3. Ensuring all compliance during the calls. 4. GRADUATES FRESHER AND EXP BOTH CAN APPLY Perks and benefits Medical Allowance + Performance based Incentives

Role & responsibilities - Life Insurance in Virtual Banca Sales - Co ordinate with partner RM/BM Preferred candidate profile - Life Insurance in digital sales

Dear Candidate, Greetings from Axis Bank!!! We have urgent openings for VRM role - NRI business. Job Location - Navi Mumbai & Ahmedabad Job description About Axis Virtual Centre: Axis Virtual Centre engages with the Axis Bank customers and prospects, virtually, through digital media to provide a seamless experience to customers while fulfilling their service requirements and using the opportunity to provide financial solutions via cross-sell and upsell. The Axis Virtual Centre supports the respective Line of Business to achieve and exceed dial targets through effective use of communication skills and envisages to provide a differential customer experience About the Role: Virtual Relationship Managers act as the single point of contact for customers banking requirements are responsible for the cross selling (assets) business of the bank by exploring business opportunities from existing customers of the Bank. The Virtual RM is situated in the Axis Virtual Centre and is responsible for selling loan products and services to customers based on their needs through remote digital media viz. phone call, email. They are also responsible for ensuring extremely efficient servicing of requests to create a superior customer experience Key Responsibilities Ensure achievement of the set target of revenue (IPG and other cross sell) from the mapped set of customers associated to them Provide premium customer service delivery to their mapped NRI portfolio. Responsible for CASA deepening, NTB lead generation and for providing assistance in NDIAS services Responsible for up selling, cross- selling, providing regular market information and updates to the customers Manage the NRI portfolio through client outreach and continuous monitoring of client relationship including product, portfolio and banking needs. Achieve the monthly assigned revenue targets through effective cross- sales generating Fee income across Investment, Assets, Cards and Liability products. Effectively utilize all applications, tools, and databases used to process transparent end to- end client support. Strictly adhere to internal control policies and ensure that the organization's activities are carried out in accordance with all regulatory, legal, and governmental regulations Qualifications: Optimal qualification for success on the job is: Graduate or Post graduate from a recognized institution. 2- 5 years relevant role/ BFSI sector. Role Proficiencies: For successful execution of the job, the candidate should possess the following: Proficiency in systems related to Banking transactions and services. Good communication skills in both English and local language. Excellent lead generation and conversion skill. Ability to handle pressure and meet deadlines. Ability to successfully work as a part of a team. High sales orientation to meet the sales targets consistently. Strong willingness to work in Relationship Management; Banking operations and products including investment products Prior experience in Sales. Knowledge of Mutual Fund, Life insurance, General insurance, PMS and structure products. Teamwork, verbal and written excellence, resilience and highly motivated for developing a new department. Interested candidates can share your resume on suprita.pawar@axisbank.com Regards, Suprita Pawar 8454895750 HR Team Axis Bank

VRM Priority Axis Bank Contact : Ganesa Subramanian whatsapp: 8056659888 (Share your resume and mention VRM Priority Bangalore) Job location : Whitefield Bangalore Candidates with Good english commn skills Any south Indian Language is must About OCC The endeavor of Outbound Contact Centre is to create best in class customer experience through effective use of innovative technology for a sustainable mutually beneficial relationship. As a part of Outbound Contact Centre, he/she would have to support the respective Line of Business to achieve and exceed dial targets through effective use of communication skills. The Axis Outbound Contact Channel will work and focus on a new age technology which will provide the customer with a new and unique banking experience in terms of customer service. Outbound Contact Centre envisages to provide a differential customer experience. AbouttheRole Virtual relationship managers are responsible for Cross Selling (assets) business of the bank by exploring business opportunities from existing customers of the Bank. Digital RM is situated in the Outbound Contact Centre and are responsible for selling Loan products and services to customers based on their needs. They are responsible for handling queries to ensure customer satisfaction. Key Responsibilities The following to be carried through remote digital media viz. phone call, email: Work within the RM Hub to cater the service needs of Priority Customers. The Digital RM to achieve the set target of revenue (IPG and other cross sell) from the mapped set of customers associated to him/her.The Digital RMs to provide premium customer service delivery to his/her mapped Priority portfolio. The Digital RMs to work on CASA deepening and NTB lead generation.Digital RMs to also assist in providing NDIAS services. Client Outreach - Manage the Priority portfolio through client outreach and continuous monitoring of client relationship including product, portfolio and banking needs. Revenue Targets - Achieve the monthly assigned revenue targets through effective cross- sales generating Fee income across Investment, Assets, Cards and Liability products. Technical Skills- Effectively utilizes all applications, tools, and databases used to process transparent end to- end client support. Proficient with systems related to Banking transactions and services. Controls- Strictly adheres to internal control policies. Ensure that the organization's activities are carried out in accordance with all regulatory, legal, and governmental regulations. Customer Service and Sales - Up selling, cross- selling, providing regular market information and updates to the customers. Extremely efficient servicing of requests to create a superior customer experience. Act as the Single Point of Contact for customer s Banking Requirements. Role & responsibilities Preferred candidate profile ualifications Optimal qualification for success on the job is: Graduate or Post graduate from a recognized institution. 2- 5 yearsrelevant role/ BFSI sector. Role Proficiencies: For successful execution of the job, a candidate should possess the following: Good communication skills in both English and local language. Excellent lead generation and conversion skill. Ability to handle pressure and meet deadlines. Ability to successfully work as a part of a team. High sales orientation to meet the sales targets consistently. Strong willingness to work in Relationship Management; Banking operations and products including investment products Prior experience in Sales. Knowledge of Mutual Fund, Life insurance, General insurance, PMS and structure products. Teamwork, verbal and written excellence, resilience and highly motivated for developing a new department. Perks and benefits

Des:Phone Banking Officer Salary:21k in hand for freshers 1 yrs + exp in BPO will get 5 lakh ctc Shift timings : 7 am to 3 pm, 10am to 7pm & 11pm to 7am(for males) Walk-in and telephonic interviews conducted call 9022157571 Khyati www.hyfly.in Required Candidate profile Attend calls of existing customers and resolve their complaints or queries Make sure 100% correct and complete information is shared In case they are looking for any financial services then do needful Perks and benefits Medical Allowance + Performance based Incentives

Des-Deputy Manager Phone Banking Salary : Exp with voice Process Exp -27K Fresher with Excellent Com Skills - 17K Work Location - Thane/Vashi Andheri Process-Banking Voice process 5 days Working Work From office Call 9082104424 www.hyfly.in Required Candidate profile Hiring Phone Banking Officer video KYC officer Social Media Escalations - Voice Customer Relationship Manager Virtual Relationship Manager Digital Relationship Manager Collections Officer Voice Perks and benefits Medical Allowance + Daily Allowance

Des-Asst Manager Phone Banking Salary : Exp with voice Process Exp -24K Fresher with Excellent Com Skills - 17K Work Location - Thane/Vashi Andheri Process-Banking Voice process 5 days Working Work From office Call 9137797705 Hrutika www.hyfly.in Required Candidate profile Handle inbound Video calls of the customers to complete the full KYC Verify the details submitted by the customer while opening the account and Document submitted are matching Ensure KYC is completed Perks and benefits Medical Allowance + Daily Allowance

Des-Asst Manager Phone Banking Salary : Exp with voice Process Exp -24K Fresher with Excellent Com Skills - 17K Work Location - Thane/Vashi Andheri Process-Banking Voice process 5 days Working Work From office Call 9773553319-HR Simran www.hyfly.in Required Candidate profile Graduate Fresher with excellent Communication Skills only apply You will be working in Bank Contact Center(Non BPO) Age Limit - 30Years Note: This is not a Back Officer / operation Process Perks and benefits Medical Allowance + Daily Allowance

Job Title: ServiceNow SecOps VR Specialist Location: Chennai, Tamil Nadu Experience: 7 to 9 years Company: Mindsprint Job Summary: Mindsprint is seeking a highly skilled ServiceNow SecOps VR Specialist to join our security operations team. The ideal candidate will have extensive experience in implementing and optimizing Vulnerability Response (VR) solutions using the ServiceNow platform. You will be responsible for deploying, configuring, and maintaining ServiceNow SecOps VR modules to enhance security posture and streamline vulnerability management processes. Key Responsibilities: • Implement and configure ServiceNow SecOps VR modules. • Integrate ServiceNow SecOps solutions with other security tools and IT systems. • Collaborate with stakeholders to gather requirements and translate them into technical specifications. • Develop workflows, scripts, and automation rules to streamline vulnerability response processes. • Monitor and optimize the performance of SecOps VR solutions. • Provide technical support and troubleshooting for ServiceNow SecOps applications. • Maintain documentation for configurations, processes, and procedures. • Stay updated with the latest ServiceNow features and best practices in SecOps and VR. Qualifications: • Bachelor's degree in Computer Science, Information Technology, Cybersecurity, or related field. • 5 to 9 years of experience in ServiceNow SecOps VR implementation and configuration. • Strong understanding of vulnerability management and security operations processes. • Proficiency in JavaScript, PowerShell, and other scripting languages. • Experience with ServiceNow SecOps modules such as Vulnerability Response and Security Incident Response. • Excellent problem-solving skills and attention to detail. • Strong communication and collaboration skills. • ServiceNow Certified Implementation Specialist or similar certification is a plus.

Dear Candidate, Candidates with Excellent english communication only can apply We have received your application for the post of Axis Phones Officer; Please read the following details then share your resume mention Axis Phones Officer Noida to Ganesa HR Whatsapp 8056659888 Please whatsapp your cv Ganesa HR 8056659888 Please read following points: Education: minimum Graduation completed Excellent English communication Immediate joiners only Location: Noida No cab facility Rotational shifts 24*7 (no night shift for female) Two week offs (Rotational) Grade - Officer/ AM About Axis Phones: Axis Phones engages with Axis Banks customers and prospects, virtually, through the inbound contact centre to provide a seamless experience to customers while fulfilling their service requirements and using the opportunity to provide financial solutions via cross-sell and upsell. Supports sales and operations teams in the day-to-day improvement of transactions and its quality via employee engagement and coaching activities. Keeps a check on any malpractices and defines actions basis severity of incidents. The overall objective is to improve customer engagement leading to superior customer experience with improved productivity and sales effectiveness. About the Role: The Axis Phones Officer role is focused on rendering services to Axis Bank customers and ensuring satisfactory, first-time resolution is provided for all customer queries. To be successful at this role the incumbent needs to be the best for our customers by ensure process efficiency and cross-sell / up sell set products. Key Responsibilities: Be the best for our customers by- Displaying complete onus to customers queries / problems - Delivering service with requisite courtesy and accuracy - Adhering to product and process requirements, with nil errors - Escalating customer issues to the right internal stakeholders - Effectively resolving customer complaints at the first instance, with excellent customer satisfaction scores Ensure process efficiency and effectiveness by - Complying to service and sales guidelines - Achieving Call Quality targets - Resolving customer queries at the first instance of contact, with minimum call handling time Cross-sell / upsell set products like - Loans and mortgages - Priority / elite accounts Qualifications: Optimal qualification for success on the job is: Graduate or Post graduate from a recognized institution. 0- 5 years relevant role in voice customer servive. Role Proficiencies: For successful execution of the job, the candidate should possess the following: Proficiency in systems related to Banking transactions and services. Good communication skills in both English and local language. Excellent lead generation and conversion skill. Ability to handle pressure and meet deadlines. Ability to successfully work as a part of a team. High sales orientation to meet the sales targets consistently. Teamwork, verbal and written excellence, resilience and highly motivated for developing a new department. Role & responsibilities Preferred candidate profile Perks and benefits

Dear Candidates, We have a below open position for a Role of Customer Service Executive Location: Andheri / Thane / Airoli | Experience: 1-3 Years | Employment Type: Full-Time Job Description: Opening for Customer Service Executive customer engagement through digital channels! If you have a passion for relationship management, sales, and financial services, this is your chance to grow with a leading bank. Key Responsibilities: Build and maintain strong customer relationships Promote digital banking and cross-sell banking products (CASA, Loans, Insurance, Credit Cards) Ensure excellent customer service and product guidance What We're Looking For: Graduate with 1-3 years of banking sales or customer service experience Strong communication and relationship-building skills Why Join Us? Competitive salary, career growth, and a dynamic work environment! Apply Now! Send your resume to hr@careervalues.in or call HR Directly for an Interview Slot on HR Mrunali 836 965 9309 We believe Very strongly "Your Career, Our Commitment Helping You Find the Right Opportunity!" Regards Team Careervalues

Virtual Relationship Manager NRI Contact : Ganesa Subramanian Number / Whatsapp : 8056659888 Whatsapp your cv -mention VRM NRI ., All the Best ! About OCC The endeavor of Outbound Contact Centre is to create best in class customer experience through effective use of innovative technology for a sustainable mutually beneficial relationship. As a part of Outbound Contact Centre, he/she would have to support the respective Line of Business to achieve and exceed dial targets through effective use of communication skills. The Axis Outbound Contact Channel will work and focus on a new age technology which will provide the customer with a new and unique banking experience in terms of customer service.Outbound Contact Centre envisages to provide a differential customer experience. About the Role Virtual relationship managers are responsible for Cross Selling (assets) business of the bank by exploring business opportunities from existing customers of the Bank. Digital RM is situated in the Outbound Contact Centre and are responsible for selling Loan products and services to customers based on their needs. They are responsible for handling queries to ensure customer satisfaction. Key Responsibilities The following to be carried through remote digital media viz. phone call, email:Work within the RM Hub to cater the service needs of NRI Customers.The Digital RM to achieve the set target of revenue (IPG and other cross sell) from the mapped set of customers associated to him/her.The Digital RMs to provide premium customer service delivery to his/her mapped NRIportfolio.The Digital RMs to work on CASA deepening and NTB lead generation.Digital RMs to also assist in providing NDIAS services.Client Outreach - Manage the NRI portfolio through client outreach and continuous monitoring of client relationship including product, portfolio and banking needs.Revenue Targets - Achieve the monthly assigned revenue targets through effective cross- sales generating Fee income across Investment, Assets, Cards and Liability products.Technical Skills- Effectively utilizes all applications, tools, and databases used to process transparent end to- end client support. Proficient with systems related to Banking transactions and services.Controls- Strictly adheres to internal control policies. Ensure that the organization's activities are carried out in accordance with all regulatory, legal, and governmental regulations.Customer Service and Sales - Up selling, cross- selling, providing regular market information and updates to the customers. Extremely efficient servicing of requests to create a superior customer experience. Act as the Single Point of Contact for customer s Banking Requirements. Qualifications Optimal qualification for success on the job is: Graduate or Post graduate from a recognized institution. 2- 5 yearsrelevant role/ BFSI sector. Role Proficiencies: For successful execution of the job, a candidate should possess the following: Good communication skills in both English and local language. Excellent lead generation and conversion skill. Ability to handle pressure and meet deadlines. Ability to successfully work as a part of a team. High sales orientation to meet the sales targets consistently. Strong willingness to work in Relationship Management; Banking operations and products including investment products Prior experience in Sales. Knowledge of Mutual Fund, Life insurance, General insurance, PMS and structure products. Teamwork, verbal and written excellence, resilience and highly motivated for developing a new department. AboutAxis Incorporated in 1994, Axis Bank is one of Indias most trusted banks & the third largest in the private sector. At Axis Bank, customer centricity has always been the foundation of our business. Our efforts to address the requirements of a diverse customer cross-section are powered by robust infrastructure, advanced technology, a comprehensive monitoring & control framework & a large talent pool.The Bank has a young & engaged workforce of over 60,000 employees, with an average age of 30 years. We are an equal opportunity employer & believe in empowering our employees by offering rich roles, learning opportunities & flexibility to chart their career, their way. Role & responsibilities Preferred candidate profile Perks and benefits

Des:Phone Banking Officer Salary:16k in hand for freshers 1 yrs + exp in BPO will get 29k in hand max Shift timings : 7 am to 3 pm, 10am to 7pm & 11pm to 7am(for males) Walk-in and telephonic interviews conducted call 8080126356 Trupti www.hyfly.in Required Candidate profile Attend calls of existing customers and resolve their complaints or queries Make sure 100% correct and complete information is shared In case they are looking for any financial services then do needful Perks and benefits Medical Allowance + Performance based Incentives

Role & responsibilities Experience in Cement Plant Operations and optimization primarily. Raw mill (RP) and cement mill (RP +Ball mill) Being a shift duty position requires earlier hands-on experience to get familiar with logic/interlocks etc. for smooth running & safety. Site knowledge for cement mill & Raw mill RP, Ball mill with RP with flow diagram & trouble shooting. Experience in grinding media sorting and degradation, Shutdown Activity, grinding media Planning, Inventory Control, Execution & Shutdown. Grinding media top up planning and wear rate monitoring. All operation related SOP knowledge regarding Hopper cleaning/HAG cleaning etc. Production report preparation in SAP. Exposure to ISO/OHSAS/EMS/ WCM/ Safety Standards etc. Cost Optimization and Control (identify and analyze various process inputs and parameters like power etc., for cost reduction and ensure cost effective plant operation). Monitor timely execution of repairs in CM section and readiness of standby equipment for improvement of equipment availability. Monitoring and ensuring the sectional specific power consumption and product TPH. Coordination with inter departments & follow up for trouble shooting in your respective section. Monitoring stack all emissions & fugitive dust emission according to statutory standard

Role & Responsibility of CCR Operators: CCR operating personnel shall be instructed properly with documented instructions for the safe operations of plant and machinery. The CCR operations with necessary safety interlocks for all the equipment are ensured as per department Manual. Operation of VRM, RP and HAG The CCR operating personnel shall operate the BAG HOUSES, JPFs, in such a manner that the dust emission from the equipment is minimum possible. If the CCR is informed by any of the site persons about the visible emission from any of the above said equipment, then the operating personnel shall inform the concerned HOS for necessary action, if possible, to stop and check the equipment. All the safety interlocks have already been incorporated in the PLC for the occupational safety. It shall be reviewed at least once in 6 months. If the emission levels are above the pre-set values, as measured, by the authorized External Agency, then the particular equipment shall be immediately stopped to take corrective measures. All the Dust Collecting equipment shall be checked during the maintenance or as per the preventive maintenance schedule. All the safety interlocks have already been incorporated in the PLC for the occupational safety. It shall be reviewed at least once in 6 months. Follow the work procedures and instructions as per the prescribed manual and Maintaining the required registers and records. Giving timely feedback of the equipment condition to SH/HOD. Effective utilization of manpower by coordinating with SH. Identification of Safety Compliance & giving feedback to the concerned SH to achieve Zero accidents. Coordination with inter dept. to carry out day to day requirements in the shift duty Interactions with other dept. regarding plant performance & its parameters to improve equipment availability. Maintaining the good house-keeping and eco-friendly environment.

Position Title: Team Leader - Virtual Relationship Manager Work Mode: Work from Office Gender Preference: Male Overview: We are hiring a seasoned professional to lead under the Virtual RM (Relationship Manager) model. The ideal candidate should have strong experience in financial services and a proven track record in team management and business generation. Key Responsibilities: Lead a team of Relationship Managers to meet sales targets. Monitor daily performance and ensure team productivity. Drive individual contribution for business closures. Motivate and coach team members for consistent growth. Report and analyze team performance metrics. Eligibility Criteria: Experience: Minimum 5 years in sales or financial services. Domains: Telecalling, cross-sell, life insurance, lead generation, financial planning, Preferred: Candidates with their own MF (Mutual Fund) book. Strong communication and leadership skills. Compensation: Salary Range: Based on experience and profile If any candidate is interested . Please reach out to mail id - harini.sree@bajajcapital.com / Ph.No: 6381629673

Job Overview: We are looking for dynamic and customer-focused professionals to join our Virtual Relationship Management team. The role involves managing client relationships remotely, offering financial products, and ensuring excellent service delivery across assigned regions. Key Responsibilities: Manage a portfolio of clients via phone, video calls, and digital platforms. Offer investment and insurance products tailored to client needs. Maintain and deepen relationships by offering consistent, high-quality service. Generate leads and convert cross-selling opportunities from tele-calling and digital channels. Ensure timely follow-ups and client servicing. Adhere to compliance and regulatory guidelines during all customer interactions. Update customer records and maintain MIS reports accurately. Required Experience: Minimum 1 year of experience in financial sectors Exposure to roles such as telecalling, lead generation (especially for life insurance), financial planning, or sales support. Educational Qualifications: BBA/MBA or equivalent qualification. Preferred Skills: Excellent communication and interpersonal skills. Customer-centric approach with a problem-solving attitude. Comfortable working from an office set-up. Ability to manage time and multitask effectively. Proficiency in regional language(s) will be an added advantage. If any candidate is interested. Please reach out to Mail id : harini.sree@bajajcapital.com , Ph-No : 6381629673

Job description Role & responsibilities Managing customer relationships & addressing both service & sales queries for customers with an objective to engage & retain customers. Achieve sales targets and providing Customer service by managing assigned portfolio of customers for the Bank through phone. Achieving the Business targets assigned in terms of cross selling, enhancing and upgrading the relationships. Effectively service inbound calls to customers. Sales targets spread across Liabilities, Retail Assets, Forex, Credit Cards, Online trading etc. Preferred candidate profile Any Graduate or Post Graduate 0 - 5 years experience in BPO Sales, Phone Banker would be preferred. Good communication skills Excellent lead generation and conversion skills Self-motivated and proactive approach to marketing sales. High sales orientation to meet the sales target consistently. Interested candidates can contact us:- Contact Person - Junaid Shaik/Ruhi Mishra Contact Number - 9538392874/8296229707 Regards, Team HR

Experienced Virtual Relationship Manager required for IndusInd Bank for Chennai. Job Role : Achieve sales targets and providing Customer service by managing assigned portfolio of customers for the Bank through phone. Achieving the Business targets assigned in terms of cross selling, enhancing and upgrading the relationships. Effectively service inbound calls to customers. Sales targets spread across Liabilities, Retail Assets, Forex, Credit Cards, Online trading etc. Requirements: Any Graduate or Post Graduate 1 - 5 years experience in BPO Sales, Phone Banker would be preferred. Multilinguistic (Hindi Language preferred) Excellent communication skills Suitable candidates can contact Contact Person - Pravin (HR) Contact Number - 8015381438 Mail - ramadoss.pravinraj@indusind.com

Role: Email/VRM/Voice Support Location: Turbhe, Navi Mumbai Key Responsibilities: Provide exceptional customer support via email, voice, and VRM channels. Address customer inquiries, resolve issues, and ensure timely follow-ups. Collaborate with internal teams to enhance service delivery. Maintain accurate records of customer interactions and feedback. Uphold the bank's standards of service excellence and professionalism. Requirements: Minimum 1 year of experience in Banking or BPO sectors. Graduation is mandatory. Strong communication skills with proficiency in English. Versant 5 certification required. How to Apply: To schedule your interview, please contact HR Ashwini K (9822643371) via WhatsApp or call, or send your CV .